Social services and welfare, criminology Books

Book SynopsisIn this work, the authors address the need to be culturally competent with patients, and to manage and cultivate cultural inclusiveness among staff. Readers can find practical information and specific suggestions for fostering skills, knowledge and awareness.Trade Review"This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors." (Donald R. Oxley, vice president and executive director,Kaiser Permanente) "A superb and complete reference guide on cultural diversity. Thisbook provides insight into why health care providers do not reachtheir potential in differentiating themselves in the health caremarketplace. Should be read by all health care providers--a side ofhealth care that is all too often forgotten." (James T. Yoshioka,president, MedCenters Division) "Managing Diversity in Health Care tackles a difficult topic thatcan no longer be considered optional for any health careprofessional. The authors have done an excellent job balancingtheory, facts, and statistics with an understanding of the'cultural software' we all possess. This book forces us, as healthcare professionals, to question the assumptions we have about ourpatients and offers concrete suggestions and resources for fightingagainst stereotypes in our work." (Kathryn Johnson, CEO, TheHealthcare Forum)Table of ContentsIntroduction. Wholeness and Well-Being: In the Eye of the Beholder. Organization of the Contents. How to Use this Book. 1. Why Diversity is Good for Business: Marketplace and WorkforceIssues. Demographics Changes: An Increasingly Complex Patient and EmployeeBase. What These Population Shifts Mean to Health Care. Meeting New Contractor and Managed Care Requirements. Analyzing the Challenges and Opportunities That DiversityBrings. 2. The Dimensions of Health Care Delivery. Personality: The Unique Core. Internal Dimensions of Diversity: Powerful Influencers of Identity,Opportunity, and Expectations. External Dimensions. Organizational Dimensions. Analyzing the Impact of Diversity Dimensions in YourOrganization. Analyzing the Impact of Your own Diversity Dimensions on You as aHealth Care Professional. Analyzing Your Own Attitudes Toward Differences. 3. The Truth About Cultural Programming. Realities of Cultural Programming. Dimensions of Culture that Influence Behavior. Questioning and Expanding Your Own Assumptions. 4. Achieving Practical Cultural Literacy. Factors that Influence Adherence to Norms. Definition and Perception of Illness and Health. Key Cultural Values Affecting Care. Non-Western Treatments. The Best of Both Worlds. Beliefs About Illness, the Body, and Its Functioning. Childbirth. Death and Dying. Family and Its Role. Cultural Beliefs About Health, Disease, and Healers. 5. Improving Communication in Diverse Environments. Language. Other Aspects of Communication. Assessing Intercultural Hooks that Block Communication. Learning About the Cultures You Serve. Getting Your Message Across: Directions and Feedback. Soliciting Information. Communicating Across Language Barriers. Getting Help in Interpreting. Culturally Sensitive Medical Interviews. 6. Removing Stereotypes That Block High-Quality Care. The Realities of Stereotypes. The Realities of Human Nature. Managing Your Biases: Suggestions for Fighting Stereotypes. 7. The Diversity Leadership Challenge. The Essentials of Diversity Leadership. Leadership Fulfilled: Steps Toward Lasting Change. 8. Overcoming Barriers to Change. Making Your Diversity Efforts Pay Off. Organizational Barriers to Diversity. 9. Creative Organizational Problem Solving. Demographics-driven Marketing. Kaiser Permanente Southern California Mentoring and Coaching. Providing Health Care to the Underserved: A RevolutionaryPlan. A Systematic Commitment to Caring for the Underserved. Resources. Notes. Index.

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Book SynopsisWhat should be government''s role in a market-oriented health caresystem? What''s the appropriate amount of regulation? Who should regulate-states, federal government, or marketforces? What role do the courts play in this regulation? Are there existing models that might guide leaders in designing aneffective regulatory structure? Welcome to the great managed care debate. In Regulating ManagedCare, twenty-six of the nation''s leading health policy experts givehealth care administrators, clinicians, and policy makers insightinto the issues behind this critical exchange and provide leaderswith a road map to assess the policy options available to protectthe quality of our health care delivery system. This collection of papers, from an extraordinary group of authors,makes a valuable contribution to the ongoing policy debate and willbe of interest to anyone concerned with the future of our healthcare system.---Charles A. Sanders, retired Trade Review"This is a very useful collection of essays by some of the nation'smost influential health policy experts. Topics covered: the theoryof regulation, the ways in which the HMO industry does and does notfit the standard model, and consumer and insurance industryperspectives on regulation and practical implementation issues."(Bryan E. Dowd, University of Minnesota School of Public Health,Hospital & Health Networks, March 2000) "This collection of papers, from an extraordinary group of authors,makes a valuable contribution to the ongoing policy debate and willbe of interest to anyone concerned with the future of our healthcare system." (Charles A. Sanders, retired chairman and CEO, GlaxoInc., and former general director, Massachusetts GeneralHospital) "This balanced collection of cutting-edge papers reviewing thetheory and practice of health regulation is a must-read for thosewho regulate and for those regulated by this market-moving thedebate from whether to regulate to how to do this most difficulttask more effectively." (W. David Helms, CEO, Association forHealth Services Research and president, Alpha Center)Table of ContentsForeword (Steven A. Schroeder). Acknowledgments. The Editors. The Contributors. Introduction: The Philosophy of Regulation. Section I: The Role of Regulation in a Market-Oriented Health CareSystem. 1. Regulating Managed Care: An Overview (Walter Zelman). 2. The Current Status of State and Federal Regulation (PatriciaButler). 3. Why Should Managed Care Be Regulated? (Mark Pauly and Marc L.Berger). 4. Macro- Versus Microregulation (Thomas Rice). Section II: Regulatory Issues. 5. Consumer Choice Under "Private Health Care Regulation" (Uwe E.Reinhardt). 6. The Long-Term Care Ombudsman Program: A Model for Health CareConsumers (William F. Benson). 7. Ensuring Equal Access to Care (Brian Biles and DavidSandman). 8. Regulating Quality and Clinical Practice (William L.Roper). 9. The Scope of Managed Care Liability (David M. Keepnews). 10. ERISA and the Regulation of Group Health Plans (Craig Copelandand William L. Pierron). Section III: Perspectives on Regulation. 11. The Public: Understanding the Managed Care Backlash (Robert J.Blendon, Mollyann Brodie, John M. Benson, Drew E. Altman, LarryLevitt, Tina Hoff, and Larry Hugick). 12. A Foundation Perspective: Core Principles for Regulating HealthCare Quality (Karen Davis and David Sandman). 13. The Managed Care Industry: Balancing Market Forces andRegulation (Karen Ignagni). 14. Regulation from a Consumer's Perspective (Ronald F.Pollack). 15. Regulation from an Insurance Industry Perspective (BillGradison). 16. Regulation Misses the Big Issue--The Uninsured (Larry S.Gage). Section IV: Managed Care Regulation in Practice. 17. Creating Standards: A Practical Approach (Phil Nudelman). 18. California's Struggle with Regulation (Sara J. Singer and AlainC. Enthoven). 9. The Cost of Regulation: How the Estimates Vary (Allen Dobson andCaroline Steinberg).

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Book SynopsisSince 1972, the Robert Wood Johnson Foundation (RWJF) has supported research efforts that touch on a broad range of public health care issues. In this volume, leading health care researchers, who are funded by the RWJF, report on their most current investigative efforts.Table of ContentsForeword by Steven A. Schroeder. Introduction by Stephen L. Isaacs and James R. KnickmanAcknowledgments. Inside the Foundation. 1. Expanding the Focus of The Robert Wood Johnson Foundation: Health as an Equal Partner to Health Care by J. Michael McGinnis and Steven A. Schroeder. 2. 'Getting the Word Out': A Foundation Memoir and Personal Journey by Frank Karel. Programs. 3. Children's Health Initiatives by Sharon Begley and Ruby Hearn. 4. The Changing Approach to Managed Care by Janet Firshein and Lewis Sandy. 5. Integrating Acute and Long-term Care for the Elderly by Joseph Alper and Rosemary Gibson. 6. The Workers' Compensation Health Initiative by Allard Dembe and Jay Himmelstein. 7. Sound Partners for Community Health by Digby Diehl. A Look Back. 8. The Regionalized Perinatal Care Program by Marguerite Holloway. 9. Improving Dental Care by Paul Brodeur. Collaboration with other Philanthropies. 10. Partnership Among National Foundations: Between Rhetoric and Reality by Stephen Isaacs and John Rodgers.

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Book SynopsisResearchers who are funded by the Robert Wood Johnson Foundation represent the elite in public health and health services research. This sixth volume in The Robert Wood Johnson Foundation Anthology series selects the most critical and influential research.Table of ContentsForeword (Steven A. Schroeder). Editors' Introduction (Stephen L. Isaacs and James R. Knickman). Acknowledgments. Section One: Reflections on Health, Philanthropy, and The Robert Wood Johnson Foundation. 1. A Conversation with Steven A. Schroeder (Renie Schapiro). Section Two: Improving Health Care. 2. The Health Tracking Initiative (Carolyn Newbergh). 3. Practice Sights: State Primary Care Development Strategies (Irene M. Wielawski). 4. The Foundation's End-of-Life Programs: Changing the American Way of Death (Ethan Bronner). Section Three: Improving Health. 5. The Center for Tobacco-Free Kids and the Tobacco-Settlement Negotiations (Digby Diehl). 6. Helping Addicted Smokers Quit: The Foundation's Tobacco-Cessation Programs (C. Tracy Orleans and Joseph Alper). 7. Combating Alcohol Abuse in Northwestern New Mexico: Gallup's Fighting Back and Healthy Nations Programs (Paul Brodeur). Section Four: Strengthening Human Capacity. 8. Building Health Policy Research Capacity in the Social Sciences (David C. Colby). 9. The Robert Wood Johnson Community Health Leadership Program (Paul Mantell). Section Five: Communications. 10. The Covering Kids Communications Campaign (Susan B. Garland). Section Six: A Look Back. 11. The Swing-Bed Program (Sharon Begley). The Editors. The Contributors. Index. Table of Contents, To Improve Health and Health Care 1997. Table of Contents, To Improve Health and Health Care 1998-1999. Table of Contents, To Improve Health and Health Care 2000. Table of Contents, To Improve Health and Health Care 2001. Table of Contents, To Improve Health and Health Care Volume V.

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Book SynopsisPublic Housing That Worked offers a comprehensive history of America's largest and most successful housing authority. The New York City Housing Authority pioneered, and still maintains, rigorous systems of public housing management that allowed it to avoid the downward spiral experienced by most American public housing authorities.Trade Review"Highly recommended." * Choice *"While high-rise public housing in the United States is widely regarded as a disaster, the experiment in New York City has thrived for more than seventy years. Nicholas Bloom's well-written, well-researched, and well-illustrated work provides the most sophisticated answers yet to this American paradox." * Kenneth T. Jackson, Columbia University *"Nicholas Dagen Bloom's bold thesis is powerfully argued and effectively overturns much received wisdom about the history of public housing in the United States. This well researched and clearly written book will undoubtedly trigger a fierce debate both among historians and those interested in current housing policy." * Robert Bruegmann, author of Sprawl: A Compact History *"In Public Housing That Worked, Nicholas Dagen Bloom offers the best examination to date of the origins, choices, mistakes, and management of the New York City Housing Authority from its beginnings in the 1930s up through the present. He stresses effective management as the principal reason behind why the city's public stock of housing has survived in decent condition while scores of projects across the country have been demolished. The book should be essential reading for planners and policy analysts seeking a detailed look inside how and why New York's public housing became a notable if controversial exception." * John Goering, Baruch College and CUNY Graduate Center and former HUD project manager *

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Book SynopsisIn Ending Ageism, or How Not to Shoot Old People, award-winning writer and cultural critic Margaret Morganroth Gullette raises urgent legal, economic, educational, esthetic, and ethical issues to show why anti-ageism should be the next social movement of our time.Trade Review"In her stirring new book, the pioneering US writer Margaret Morganroth Gullette argues that the meaning of the word burden has shifted from referring to the demanding work of care-giving (expressing empathy with the carer) on to the recipient of care. No wonder so many older people worry that they’ll become burdensome, and elder abuse is becoming so common." * The Guardian *"As one of the world's leading authorities on ageing and ageism, any new book from Margaret Gullette is always exciting. Here she highlights the emotional wisdom and moral imagination of old age, so very different from the narrow, demeaning public rhetorics of ageing. An essential book for our times." -- Lynne Segal * author of Out of Time: The Pleasures & Perils of Ageing *“Margaret Morganroth Gullette is one of the shining lights of age studies. For decades she has been sweeping her bright searchlight across the landscape of American social, political and popular culture to identify and analyze ageism wherever it lurks.” -- Alix Kates Shulman * author of Memoirs of an Ex-Prom Queen and Ménage *"Margaret Morganroth Gullette's take-no-prisoners book is as scathing as its subtitle, which refers both to cameras (the power of portrayal) and to guns (the very real risks of growing old in an ageist world). Wide-ranging and erudite, Ending Ageism, or How Not to Shoot Old People frames the struggle for age equity in the most human and compelling of terms." -- Ashton Applewhite * author of This Chair Rocks: A Manifesto Against Ageism *"In this bracing, wide-ranging new book by a pioneer of ageing studies, every page sparkles with fresh insight and burns with apt indignation at how the 'othering' of older people operates. Gullette exhorts us to reclaim public space and defiantly shows us how. Wonderful!" -- Anne Karpf * author of How to Age *“For baby-boomers (like me) this is a sobering, but also an inspiring book. Ending Ageism, or How Not to Shoot Old People provides a fully developed cultural analysis, anatomizing the established habits of mind, institutional structures, and economic pressures that work to belittle and marginalize older people. The critique cuts deep, drawing together an extraordinary range of evidence from visual culture, media, social history, and literature. But Margaret Morganroth Gullette give us more than a jeremiad. Hers is a positive vision, offering many specific proposals for a movement of resistance that could encourage an epistemic shift – a new conception of life’s course, a fresh understanding of words like ‘age,’ ‘youth,’ ‘decline,’ and much more. This is a profoundly engaged, urgent work of the humanist imagination.” -- James Clifford * author of Returns: Becoming Indigenous in the Twenty-First Century *“Ending Ageism, or How Not to Shoot Old People penetrates far more deeply than the stock tropes about the affronts of age bias. With rich complexity Margaret Morganroth Gullette exposes ageism in many of its unusual manifestations, such as in her unusual and penetrating discussion of older farmers and world ecology. We too easily accept aging as a burden-in-waiting, rather than as the boon of longevity our added years can be both for individuals and global society.” -- Paul Kleyman * Director, Ethnic Elders Newsbeat, New America Media *"Gullette’s many film references demonstrate her gravity as a film plus age critic and her opinion is worth seeking out" -- Erin Trahan * The ARTery *"In her books, and perhaps most sharply in this new one, Ending Ageism, Gullette awakens her readers to the ideology of ageism" -- Robert Mundle * RobertMundle.com *"Margaret Morganroth Gullette wants you to know she means the title of her new book, Ending Ageism, or How Not to Shoot Old People, as a wake-up slap. She calls on Americans to be more aware of how the underlying age-based prejudice damages the lives of older people and their families—while often placing ethnic elders and older women in double jeopardy of discrimination, adding a touch of gray to sexism and racism they may already endure." -- Paul Kleyman * New American Media *"Ending Ageism, or How to Not Shoot Old People grapple[s] thoughtfully with how we [as a culture have forgotten how to value the elderly]." -- Tad Friend * New Yorker *"Award-winning writer and cultural critic Margaret Morganroth Gullette confronts age prejudice head on. She presents eye-opening and often frightening examples of ageism in every day society and confronts offenders and their bias." * El Paso Inc. Magazine *"Author sees book as a way to fight ageism," by Cindy Cantrell * Boston Globe *"Ageism, And What We Can Do About It" interview with Margaret Morganroth Gullette on Wisconsin Public Radio * Wisconsin Public Radio *“The One Who Feeds Us All: Old Farmers and Farm Fiction Amid the Global Food Crisis” by Margaret Morganroth Gullette * Michigan Quarterly Review *"Margaret Morganroth Gullette: The Anti-Ageism Revolutionist" * Silver Century Foundation *"[An] artfully composed work...Compelling...Recognizing ageism can help us transcend our netherworlds – be they a valley in northern California, a field in Shandong, or an urban farm in Havana – and “emerge to see the stars.” * Anthropology News *"Unwanted at Midlife: Not Old, but 'Too Old,'” by Margaret Morganroth Gullette * Los Angeles Review of Books *"Gullette uses a personal, first-person voice and, in this way, masterfully weaves together personal experiences with cultural implications....[An] outstanding book." * The Gerontologist *"The Monument and the Wrecking Crew: Ageism and the academy," by Margaret Morganroth Gullette * AAUP *"How Does a Society Lose Respect for Experience and Age?" by Margaret Morganroth Gullette * Academe Blog *" When My Mother Wanted to Die: The Neglected Issues of Ageist Undertreatment," by Margaret Morganroth Gullette * Tikkun *"Ramping Up: The Problem That Went Deeper Than We Knew," by Margaret Morganroth Gullette * Silver Century *"Against ‘Aging’ – How to Talk about Growing Older," by Margaret Morganroth Gullette * Theory, Culture & Society *"The ‘Christine Lagarde Memo,’ FOR YOUR EYES ONLY, from 'the Coalition,'" by Margaret Morganroth Gullette * MR Online *"Brave, defiant, and startling. . . Gullette's work is both insightful and inspiring, challenging and important; moreover, her writing style [is] at once scathing, funny, sharp, witty, and down-to-earth. .. . a text that works both in small chunks and as a larger argument. . . . much needed and urgent." * Feminism & Psychology *"Ageist “Triage” Is a Crime Against Humanity" by Margaret Morganroth Gullette https://lareviewofbooks.org/short-takes/ageist-triage-covid-19 * Los Angeles Review of Books *"A compelling manifesto that can enable social workers and others to recognize and challenge pervasive individual and institutional ageism....As educators, social workers need to follow Morganroth Gullette’s recommendation to integrate critical analysis of age into courses, and this must include fieldwork education." * Affilia *Table of ContentsPreface Fight Ageism, Not Aging: The Discovery of Trauma xi 1 #Still Human Into the Glare of the Public Square 1 Five Special Sessions 21 2 How (Not) to Shoot Old People Breaking Ageist Paradigms through Portrait Photography 22 3 The Elder-Hostile Giving College Students a Better Start at Life 54 4 Vert-de-Gris Rescuing the Land Lovers 85 5 The Alzheimer’s Defense “Faking Bad” in International Atrocity Trials 112 6 Our Frightened World Fantasies of Euthanasia and Preemptive Suicide 136 7 Induction into the Hall of Shame and the Way Out 163 8 Redress Healing the Self, Relationships, Society 192 A Declaration of Grievances 205 Acknowledgments 207 Notes 211 Bibliography 227 Index 253

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Book SynopsisFamiliar Perversions evaluates the many successes of the family equality movement, while asking important questions about its place within neoliberalism, racial inequality, and the policing of sexual cultures. Liz Montegary investigates how queer family politics might strengthen the diverse networks of kinship, intimacy, and care on which people depend. Trade Review"Well researched, compellingly argued, and beautifully written, Familiar Perversions provides a wholly original approach to the cultural politics of LGBT families. Montegary seamlessly weaves together multiple methods and literatures in this important and timely book." -- Christina B. Hanhardt * author of Safe Space: Gay Neighborhood History and the Politics of Violence *"Essential." * Choice *"Chronicle of Higher Education new scholarly books weekly book list," by Nina C. Ayoub * Chronicle of Higher Education *Familiar Perversions chosen as a Choice "Outstanding Academic Title" for 2018 * Choice Outstanding Academic Title 2018 *"[Familiar Perversions'] descriptive account and...separate prescriptions are important contributions toward a more emancipatory queer agenda. [It] serve[s] as timely reminders that the legacy of Stonewall is still unfolding—and that we all have a part to play in how the discourse surrounding queer rights is written." * Slate Magazine *"Familiar Perversions demonstrates the strengths and importance of taking an interdisciplinary, cultural studies approach to LGBT life and politics….Refreshing….Familiar Perversions is necessary reading for scholars of LGBT studies, queer theory, social movements, and the family." * Cultural Studies *"A truly impressive work of interdisciplinary cultural studies...An invaluable recourse for scholars and students considering questions of homonormativity, homonationalism, and reproductive futurism, the impetus of its lucid, precise writing lies more in political strategy building than in theoretical intervention." * QED: A Journal in GLBTQ Worldmaking *"Liz Montegary’s Familiar Perversions provides an in-depth examination of the emergence of the LGBT family as a recognized and increasingly legitimate cultural formation....One of the most significant contributions of Familiar Perversions is Montegary’s ability to find queer possibilities within neoliberal family formations. * GLQ: A Journal of Lesbian and Gay Studies *"As a queer scholar and adult daughter of lesbian mothers, I cannot overstate how refreshing it was to read [this] text. Montegary rightfully and shrewdly critiques much of the individualized, equal-rights-focused LGBT parenting activism in the United States, but she never loses sight of the fact that she is speaking about real families. It is clear she is conscious of the scrutiny and homophobia that even the most privileged queer families face, and she is respectful of the communities they create to combat these forces, as well as the real feelings of affirmation that some families experience when receiving state-sanctioned benefits and recognition." * Journal of GLBT Family Studies *Table of ContentsIntroduction: Familiar Perversions 1 Anxiety: The History of Lesbian and Gay Parenting Activism 2 Visibility: Local Communities, Transnational Economies, and the Exceptionally American Family 3 Equality: Same-Sex Marriage and the Precarity and Perversity of Children 4 Vitality: The Family Business of Health Promotion and Wealth Management Conclusion: Toward a Queer Family Politics Acknowledgments Notes Works Cited Index

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Trade Review"This is an important work in administration leadership. The author's use of organizational culture as an integrating theory allows this and other key points to be brought forward in a meaningful analytic fashion." - CHOICE

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Book SynopsisExplores the relationships between politics and welfare programs for low-income residents in Birmingham during four periods in the twentieth century: 1900-1917, the formative period of city building; 1928-1941, the Great Depression; the mid 1950s, the lasting impacts of the New Deal; and 1962-1975, an intense period of local reform.Trade ReviewA carefully crafted contribution to our understanding of public services in a major southern city."" - Harold W. Stanley, University of Rochester""LaMonte covers an important and neglected subject. In clear prose he examines the evolution of welfare policy in an important southern city and analyzes the relationship of politics, political culture, and policy. A very fine study that is knowledgeable, critical, and intelligent. An important book."" - Numan V. Bartly, The University of Georgia

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Book SynopsisIn this groundbreaking book, Abdellali Hajjat and Marwan Mohammed argue that Islamophobia in France is not the result of individual prejudice or supposed Muslim cultural or racial deficiencies but rather arose out of structures of power and control already in place in France.

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Book SynopsisThe first political history of the Community Health Center Program, the only federal experiment in social medicine. Sardell views the inherent political struggles, and the survival of the program on the condition that it only serve the poor.Trade ReviewAn excellent account of how a policy network that included buraucratic and congressional actors initiated and, with the gradual development of supportive interest group actors, was able to sustain the Neighborhood Community Health Center Program."" - Journal of Health Politics, Policy and Law

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Book SynopsisIn this groundbreaking work, Susan L. Burns examines the history of leprosy in Japan from medieval times until the present. At the centre of Kingdom of the Sick is the rise of Japan's system of national leprosy sanitaria, which today continue to house more than 1,500 former patients, many of whom have spent five or more decades within them.

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Book SynopsisWritten for virtually every professional and leader in the health care field, as well as students who are preparing for careers in health services delivery, this book presents a framework for developing a patient safety program, shows how best to examine events that do occur, and reveals how to ensure that appropriate corrective and preventative actions are reviewed for effectiveness. The book covers a comprehensive selection of topics including The link between patient safety and legal and regulatory compliance The role of accreditation and standard-setting organizations in patient safety Failure modes and effect analysis Voluntary and regulatory oversight of medical error Evidence-based outcomes and standards of care Creation and preservation of reports, data, and device evidence in medical error situations Claims management when dealing with patient safety events Full disclosure Patient safety in humanTable of ContentsFigures, Tables, and Exhibits. Foreword (Maree Bellamy). The Editors. The Contributors. 1. Patient Safety: Crossing the Chasm from Legal and Regulatory Compliance (Fay A. Rozovsky). 2. Patient Safety Laws and Regulations (Ronni P. Solomon). 3. Medical Error Reduction Initiatives Among Accreditation and Standard-Setting Organizations (Fay A. Rozovsky). 4. Failure Modes and Effects Analysis: The Risks and the Rewards in Health Care (Robert J. Latino). 5. Medication Error Reduction: Voluntary and Regulatory Oversight (David M. Benjamin, John P. Santell). 6. Benchmarking: Evidence-Based Outcome Information and Standards of Care (Peter J. Pronovost, Fay A. Rozovsky). 7. Creation and Preservation of Reports, Data, and Device Evidence in Medical Error Situations (Jane C. McConnell, Susan Durbin Kinter). 8. Claims Management Risks in Patient Safety Events (Pamela L. Popp). 9. Full Disclosure (James R. Woods Jr.). 10. Patient Safety in Human Research (Rodney K. Adams). 11. Medical Error Reporting: Maintaining Confidentiality in the Face of Litigation (Frederick Robinson, Lara E. Parkin). 12. Managing Patient Safety Compliance with Health Professionals (Mark A. Kadzielski, Christina W. Giles). 13. Planning for the Future (Fay A. Rozovsky, James R. Woods Jr.). Index.

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Book SynopsisA thoughtful text integrating strengths, assets, and capacity-building themes with contemporary issues in rural social work practice Now in its second edition, Rural Social Work is a collection of contributed readings from social work scholars, students, and practitioners presenting a framework for resource building based on the strengths, assets, and capacities of people, a tool essential for working with rural communities. This guide considers methods for social workers to participate in the work of sustaining rural communities. Each chapter features a reading integrating the themes of capacity-building and rural social work; discussion questions that facilitate critical thinking around the chapter; and suggested activities and assignments. Rural Social Work, Second Edition explores: Important practice issues in rural communities, including the challenges of working with stigmatized populations such as gay, lesbian, bisexual, Table of ContentsPreface, xv Acknowledgments, xxiii About the Editors xxv About the Contributors xxvii PART ONE CONCEPTUAL AND HISTORICAL FOUNDATIONS OF RURAL SOCIAL WELFARE 1 Paul H. Stuart Chapter 1 Down-Home Social Work: A Strengths-Based Model for Rural Practice 5 Michael R. Daley and Freddie L. Avant Defining Rural 6 Rurality and Social Work Practice 7 A Multisystem Model for Down-Home (Rural) Social Work 9 Rationale for the Down-Home Model of Rural Social Work 10 Implications for Rural Social Work 13 Discussion Questions 15 Classroom Activities and Assignments 16 References 16 Chapter 2 Rural Is Real: History of the National Rural Social Work Caucus and the NASW Professional Policy Statement on Rural Social Work 19 Samuel A. Hickman The Rural Social Work Caucus and the National Institute on Social Work and Human Services in Rural Areas 21 Activities of the National Rural Social Work Caucus 22 Achievements of the National Rural Social Work Caucus 23 A Generalist Approach 24 Including Rural Social Work in Educational Curricula 24 A Brief History of the Rural Social Work Professional Policy Statement 25 The 2002 and 2011 Rural SocialWork Professional Policy Statements 26 Discussion Questions 27 Classroom Activities and Assignments 27 Internet Resources 27 References 27 Chapter 3 Social Welfare and Rural People: From the Colonial Era to the Present 29 Paul H. Stuart Colonial Period 30 Early National Period 31 The Civil War and After 33 The Progressive Era 35 World Wars Prosperity Depression and Prosperity Again 37 Recent Developments 38 Discussion Questions 40 Classroom Activities and Assignments 41 References 41 Chapter 4 Out of Sight Out of Mind: Rural Social Work and African American Women at Efland Home for Girls 1920–1938 45 Tanya Smith Brice Female Delinquency 46 Girl-Saving Efforts 47 Efland Home as an Asset 50 Conclusion 52 Discussion Questions 53 Classroom Activities and Assignments 53 References 54 PART TWO HUMAN BEHAVIOR AND RURAL ENVIRONMENTS 57 Freddie L. Avant Chapter 5 Accomplishing the Four Essential Tasks for Higher Education Access: The Role of Natural Helping Networks in Rural Virginia 59 Nathan F. Alleman and L. Neal Holly Making Sense of Social Networks 60 Understanding College Access: Four Essential Tasks 62 Natural Helping Networks and School–Community Partnerships 67 Conclusion 70 Discussion Questions 71 Classroom Activities and Assignments 71 References 72 Chapter 6 African Americans Living in Rural Community: Building Assets from an Afrocentric Perspective 75 Freddie L. Avant Diversity and Social Work Practice 76 Afrocentric Perspective 77 Using an Afrocentric Perspective to Build Assets 79 African Americans in Rural Areas 81 Understanding Human Behavior of African Americans in Rural Environments 82 Conclusion 83 Discussion Questions 84 Classroom Activities and Assignments 84 References 85 Chapter 7 Latino Populations in Rural America: Using Strengths to Build Capacity 87 Griselda Villalobos New Immigration Patterns 87 Needs of Latino Populations in Rural America 88 Cultural Characteristics of Latino Populations 88 Acculturation 89 Strategies for Building Capacity 92 Conclusion 95 Discussion Questions 95 Classroom Activities and Assignments 95 References 96 Chapter 8 Building Community Among Rural Gay Lesbian Bisexual and Transgendered Persons: Connecting Community Through Families of Choice 99 Amy C. Russell Challenges for Rural GLBT Individuals and Communities 100 Three-Stage Process for Building Community 102 Conclusion 110 Discussion Questions 110 Classroom Activities and Assignments 111 References 111 Chapter 9 Rural Children and Adolescents: Building Capacities Within Public Schools 113 Linda Openshaw Consultation and Advocacy 114 Assessment 115 Direct Interventions and Program Development 116 Academic Help: Alternative Schools 118 Social Skills and Independent Living Skills 120 Mentoring 122 After-School Programs 124 Conclusion 125 Discussion Questions 125 Classroom Activities and Assignments 125 References 126 PART THREE PRACTICE ISSUES IN RURAL CONTEXTS 129 Susan A. Murty Chapter 10 Evidence-Based Practice in the Rural Context 131 Danielle E. Parrish and Kathi R. Trawver What Is Evidence-Based Practice? 132 Evidence-Based Practice and the Rural Social Work Practice Setting 135 Real-World Example: Implementation of Evidence-Based Practice in a Rural Setting 136 What Are the Challenges and Possibilities for Implementing Evidence-Based Practice in Rural Settings? 137 Conclusion 140 Discussion Questions 141 Classroom Activities and Assignments 141 References 142 Chapter 11 Wraparound in Rural Child and Youth Mental Health: Coalescing Family-Community Capacities 145 Tamara S. Davis Mental Health Prevalence and Risk Factors of Rural Children and Youth 146 Mental Health Service Delivery to Children Youth and Families in Rural Communities 147 Wraparound Service Delivery in Systems of Care 150 Conclusion 156 Discussion Questions 157 Classroom Activities and Assignments 157 References 158 Chapter 12 Help-Seeking Pathways to Care: Culturally Competent Practice With Rural Hispanics With High Migratory Traditions to the United States 163 Dennis L. Poole and Alex Espadas Case Illustration 164 Help-Seeking Theory 165 Cultural Pathways to Care Model 166 Guidelines for Interventions Along Cultural Pathways to Care 168 Conclusion 172 Discussion Questions 173 Classroom Activities and Assignments 173 References 174 Chapter 13 Social Workers and Rural Congregations: Partnering to Build Community Capacity 175 T. Laine Scales and Jon E. Singletary Characteristics of Rural Congregations 176 Communicating With Rural Congregations 179 Rural Congregations as Community Partners 181 Social Workers and Rural Congregations 182 Discussion Questions 183 Classroom Activities and Assignments 183 References 184 Chapter 14 Working Together to Improve Services for People Living With HIV/AIDS: An Example of Service Delivery Network Development From Rural Northeast Texas 187 H. Stephen Cooper Freddie L. Avant and Wilma Cordova Context for Practice: Northeast Texas 188 Service Delivery Networks 190 The SHRT Network Development Project 194 Discussion 201 Conclusion 203 Discussion Questions 204 Classroom Activities and Assignments 204 References 204 Chapter 15 Building Capacity to Overcome Challenges in the Delivery of Hospice and Palliative Care in Rural Communities 207 Amy Z. Boelk and Jessica H. Retrum Reviewing the Literature: Challenges for Hospice and Palliative Care in Rural Communities 208 Building Capacity: Insights From Rural Hospice SocialWorkers 212 Conclusion 218 Discussion Questions 218 Classroom Activities and Assignments 219 Internet Resources 220 References 220 PART FOUR POLICY ISSUES AFFECTING RURAL POPULATIONS 223 F. Ellen Netting Chapter 16 Capacity for Conservation: Rural Communities Address Sustainability for Global Impact 227 Kathleen Belanger Overview of Sustainability 228 Importance of Sustainability to Rural Communities and to Populations at Risk 230 Conclusion 233 Discussion Questions 233 Classroom Activities and Assignments 233 Internet Resources 234 References 234 Chapter 17 Living in Limbo: Homeless Families in Rural America 237 Jim Winship Understanding Rural Homelessness 238 Reasons for the Growth in Homelessness 240 Recognizing the Assets of Those Experiencing Homelessness 246 Discussion Questions 248 Classroom Activities and Assignments 248 References 248 Chapter 18 Location Matters: Using GIS Mapping to Address Policy Issues in Rural Areas 251 Donna M. Aguiniga and Amanda M. Davis History of GIS 252 Rural Issues 253 Tracking Service Utilization and Changes 257 GIS and Policy 258 Participatory GIS 260 Challenges with GIS 261 Conclusion 262 Discussion Questions 263 Classroom Activities and Assignments 263 References 264 PART FIVE USING RESEARCH TO EVALUATE PRACTICE IN RURAL SETTINGS 267 Dennis L. Poole Chapter 19 Using an Assessment Framework for Research in a Rural Context 269 Susan A. Murty Rural Research Literature 269 Rural Research Methods 271 Mapping the Assets of a Rural Community 273 Examples of Research Studies 275 Conclusion 277 Discussion Questions 277 Classroom Activities and Assignments 278 References 279 Chapter 20 Using Concept Mapping for Assessment and Planning in Rural Communities: Identifying Capacities Through Participation 281 Tamara S. Davis and H. Stephen Cooper Community Assessment and Planning Approaches 281 Overview of Concept Mapping 282 Rural East Texas Health Network (RETHN) 285 Assessing Cultural Competence in a Rural System of Care for Children’s Mental Health 292 Conclusion 298 Discussion Questions 299 Classroom Activities and Assignments 299 References 299 Chapter 21 Rural Networks: Using Social Network Analysis to Understand Communities 303 Calvin L. Streeter and H. Stephen Cooper Social Network Analysis 304 The Safe Schools/Healthy Student (SS/HS) Collaboration 308 Conclusion 314 Discussion Questions 315 Classroom Activities and Assignments 315 References 316 Appendix A NASW Rural Policy Statement 317 Appendix B Online Training and Resources on the EBP Process and Practice Issues for Rural Settings 325 Appendix C Ideas Ratings for Service Providers and Consumers (Mean Scores) 329 Author Index 335 Subject Index 343

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Book SynopsisThose who work with children and young people have a responsibility to safeguard and promote their welfare. Recognizing and detecting signs of emotional abuse and neglect is an important responsibility as well as a key skill. As well as ensuring that children and young people are free from harm, it is equally important to ensure their well-being and quality of life. This new edition of Olive Stevenson's highly respected text is updated throughout to include the latest policy and research developments, and expanded to include greater consideration of topics such as the impact of parental mental health, substance abuse and alcoholism on parental capacity and the issue of parents with learning disabilities. Providing clear guidelines for the assessment and intervention of child neglect, Neglected Children and Their Families is an invaluable resource for all those studying and working in childcare, including social workers, health visitors and child nurses. Trade Review"Although her background is in social work, Olive Stevenson writes in such a way that the comments on recent government guidance could be applied to any setting in which children are encountered....I will certainly be adding this book to my essential reading list." Nursing Standard "Its broad content and readability, supported by copious literature and policy, make it an essential read for practitioners." Primary Health Care "A good book that does what it says on the packet." Child and Family Social WorkTable of ContentsDefining and Understanding the problem. Neglectful families; the general context. Parents. Children who are seriously neglected. Working together in cases of neglect; unresolved problems and current issues. So what is to be done. Appendices

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Book SynopsisIn this groundbreaking book that is built on decades of work on the front lines of the criminal justice system, expert psychologist Craig Haney provides a blueprint for fundamental reform by changing our understanding of who commits crime and why. Based on a comprehensive review and analysis of psychological research, Haney offers a carefully constructed framework for enhancing legal fairness and reducing crime through proactive prevention instead of reactive punishment. Haney meticulously reviews evidence documenting the ways in which a person’s social history, institutional experiences, and present circumstances powerfully shape their life course, with a special focus on the role of social, economic, and racial injustice in crime causation. He thus effectively debunks the “crime master narrative”—the widespread myth that criminality is a product of free and autonomous “bad” choices—an increasingly anachronistic view that cannot bear the weighTrade ReviewInstead of punitive, oppressive, and racist social control, the author vividly delineates a model of compassionate, innovative, and progressive reforms that will transform the current “politically” driven, chaotic system into an effective criminal justice model. Including policing, the judicial system, and the penal system in the realm of criminal justice reform, Criminality in Context is a wonderful read for all people vested in better understanding the intersections among crime, legal and penal policy, and the criminal justice system as a whole. * Choice Reviews *Table of ContentsForeword, by Shadd Maruna Preface Introduction Chapter 1: Individualistic Myths and the Crime Master Narrative Chapter 2: Risks and Contexts: An Alternative Paradigm for Understanding Criminality Chapter 3: Criminogenic Trauma: Social History and the Life Course Chapter 4: Institutional Failure: State Intervention as Criminogenic Risk Chapter 5: Criminogenic Contexts: Immediate Situations, Settings, and Circumstances Chapter 6: Poverty: Structural Risk and Criminal Behavior Chapter 7: The Criminogenics of Race in a Divided Society: Racialized Criminality and Biographical Racism Chapter 8: Individualistic Myths and the Disregard of Context: Deconstructing “Equally Free Autonomous Choice” Chapter 9: Reorienting the Law: Context-Based Legal Reforms Chapter 10: Pursuing Social Justice: An Agenda for Fair, Effective, and Humane Crime PolicyAfterword

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Book SynopsisThis latest edition of Social Policy Review presents an up-to-date and diverse review of the best in social policy scholarship with a special focus on work, employment and insecurity.Trade Review"The choice of papers is evidence of an increasing internationalisation of the Social Policy Association. ..All of the chapters address important questions" Malcolm Torry, Basic Income NewsTable of ContentsPart One: Contemporary debates and developments in the UK Introducing Universal Credit ~ Paul Spicker Reconciling fuel poverty and climate change policy under the Coalition government: Green Deal or no deal? ~ Carolyn Snell and Harriet Thomson Doctors in the driving seat? Reforms in NHS primary care and commissioning ~ Elke Heins Financing later life: pensions, care, housing equity and the new politics of old age ~ Debora Price and Lynne Livsey Part Two: Contributions from the Social Policy Association/East Asian Social Policy Research Network Conference of 2012 It’s time to move on from ‘race’? The official ‘invisibilisation’ of minority ethnic disadvantage ~ Gary Craig and Maggie O’Neill Corporations as political actors: new perspectives for health policy research ~ Ben Hawkins and Anne Roemer-Mahler Square pegs and round holes: extending existing typologies fails to capture the complexities of Chinese social policy ~ Dan Horsfall and Sabrina Chai The Earned Income Tax Credit as an anti-poverty programme: palliative or cure? ~ Phyllis Jeroslow Social policy and culture: the cases of Japan and South Korea ~ Nam K. Jo Load-shedding and reloading: changes in government responsibility – the case of Israeli immigration and integration policy, 2004–10 ~ Ilana Shpaizman Part Three: Themed section: work, employment and insecurity ‘What unemployment means’ three decades and two recessions later ~ Adrian Sinfield Precarious employment and EU employment regulation ~ Julia S. O’Connor How do activation policies affect social citizenship? The issue of autonomy ~ Silke Bothfeld and Sigrid Betzelt Modernising social security for lone parents: avoiding fertility and unemployment traps when reforming social policy in Northern Europe ~ Anders Freundt, Simon Grundt Straubinger and Jon Kvist Women, families and the ‘Great Recession’ in the UK ~ Susan Harkness

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Book SynopsisThis exciting volume brings together international scholarship to address a broad range of issues including the effects of financialisation on services and care provision, policies to address deficiencies in housing and labour markets and ways in which the study of social policy may need to develop.Trade Review"A one-stop shop for key contemporary social policy debates, along with a timely retrospective on the `three worlds of welfare capitalism’. Essential reading for all those interested in social policy." Karen Rowlingson, Birmingham UniversityTable of ContentsPart One: Continuities and change in UK social policy; Britain’s hunger crisis: where’s the social policy? ~ Hannah Lambie-Mumford; Social security policy and low wages in austere times ~ Chris Grover; Responsibilisation of everyday life: housing and welfare state change ~ Stuart Lowe and Jed Meers; ‘The end of local government as we know it’ – what next for adult social care? ~ Jon Glasby; Part Two: Contributions from the Social Policy Association Conference 2014; Towards the Welfare Commons: contestation, critique and criticality in social policy ~ Fiona Williams; New keys for old doors: breaking the vicious circle connecting homelessness and reoffending ~ Graham Bowpitt; Embedded neglect, entrenched abuse: market failure and mistreatment in elderly residential care ~ Joe Greener; What variety of employment service quasi-market? Ireland’s JobPath as a private power market ~ Jay Wiggan; Part Three: 25 years after The three worlds of welfare capitalism: a retrospective; Applying welfare regime ideal types in empirical analysis: the example of activation ~ Deborah Rice; What if we waited a little longer? The dependent variable problem: within the comparative analysis of the welfare state revisited ~ Stefan Kühner; The welfare modelling business in the East Asian welfare state debate ~ Gyu-Jin Hwang; The role of regime-type analysis in OECD work on social policy and family ~ Dominic Richardson.

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Book SynopsisThe second edition of this popular book uses in-depth theoretical study and international case studies to explore new developments in social entrepreneurship, such as the rise of the social investment market and the increasing importance of social impact measurement.Trade Review"An excellent update of a key text on social enterprises with improved scope and insight. Vital reading for students, scholars and practitioners." Eddy Hogg, Centre for Philanthropy, University of Kent"Traditional approaches to running economies and doing business seem inadequate and lack support from the wider public. This timely publication, rich with excellent case studies, provides a concrete approach towards making the world a better place." Tommy Hutchinson, Founder & CEO, i-genius"Insightful essays on the mind-set and skill-set required by today’s social entrepreneurs, wherever in the world they may be." Asheem Singh, CEO of UK charity and social enterprise leaders’ network ACEVOTable of ContentsPreface; Chapter 1 Introduction Chris Durkin and Robert Gunn; Part 1 Skills in policy analysis; Chapter 2 The place of social entrepreneurship in UK contemporary policy Ian Buchanan; Chapter 3 A changing context Chris Durkin (new); Chapter 4 What do we mean by ‘social enterprise’? Gladius Kulothungan; Part 2 Skills for social entrepreneurship; Chapter 5 Identifying need Richard Bryant (updated); Chapter 6 Stakeholder participation and involvement in social enterprises Chris Durkin and Robert Gunn (updated); Chapter 7 Design thinking for social innovation Mik P. Pieniazek (new); Chapter 8 The financing of social enterprise Wray Irwin; Chapter 9 Financial planning for social enterprises Andrew Ferguson (updated); Chapter 10 The challenges and risks of innovation in social entrepreneurship Tim Curtis; Chapter 11 Leadership and management skills development in social enterprises Jon Griffith (updated); Chapter 12 Developing social impact measurement for social enterprise Richard Hazenberg and Jim Clifford (new); Part 3 Skills in practice – Case Studies; Chapter 13 United Kingdom case study Mandy Young (updated); Chapter 14 China case study Marie Tze Kwan So and Carol Chyau; Chapter 15 India case study Stan Thekaekara; Chapter 16 Japan case study Takashi Yamamoto (new); Chapter 17 Malaysia case study Shariha Khalid and Christoffer Erichsen; Conclusion Chris Durkin and Robert Gunn.

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Book SynopsisThe second edition of this popular book uses in-depth theoretical study and international case studies to explore new developments in social entrepreneurship, such as the rise of the social investment market and the increasing importance of social impact measurement.Trade Review"An excellent update of a key text on social enterprises with improved scope and insight. Vital reading for students, scholars and practitioners." Eddy Hogg, Centre for Philanthropy, University of Kent"Traditional approaches to running economies and doing business seem inadequate and lack support from the wider public. This timely publication, rich with excellent case studies, provides a concrete approach towards making the world a better place." Tommy Hutchinson, Founder & CEO, i-genius"Insightful essays on the mind-set and skill-set required by today’s social entrepreneurs, wherever in the world they may be." Asheem Singh, CEO of UK charity and social enterprise leaders’ network ACEVOTable of ContentsPreface; Chapter 1 Introduction Chris Durkin and Robert Gunn; Part 1 Skills in policy analysis; Chapter 2 The place of social entrepreneurship in UK contemporary policy Ian Buchanan; Chapter 3 A changing context Chris Durkin (new); Chapter 4 What do we mean by ‘social enterprise’? Gladius Kulothungan; Part 2 Skills for social entrepreneurship; Chapter 5 Identifying need Richard Bryant (updated); Chapter 6 Stakeholder participation and involvement in social enterprises Chris Durkin and Robert Gunn (updated); Chapter 7 Design thinking for social innovation Mik P. Pieniazek (new); Chapter 8 The financing of social enterprise Wray Irwin; Chapter 9 Financial planning for social enterprises Andrew Ferguson (updated); Chapter 10 The challenges and risks of innovation in social entrepreneurship Tim Curtis; Chapter 11 Leadership and management skills development in social enterprises Jon Griffith (updated); Chapter 12 Developing social impact measurement for social enterprise Richard Hazenberg and Jim Clifford (new); Part 3 Skills in practice – Case Studies; Chapter 13 United Kingdom case study Mandy Young (updated); Chapter 14 China case study Marie Tze Kwan So and Carol Chyau; Chapter 15 India case study Stan Thekaekara; Chapter 16 Japan case study Takashi Yamamoto (new); Chapter 17 Malaysia case study Shariha Khalid and Christoffer Erichsen; Conclusion Chris Durkin and Robert Gunn.

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Book SynopsisProviding a comprehensive account of prison populations worldwide, this new work links prison statistics from the last 15 years with considerations of how prisons and prison populations are managed. It is a major contribution to the knowledge of those currently debating prisons and the use of imprisonment.Trade Review"In this timely book, the authors outline a moral framework stating clearly and succinctly what needs to be done. Sustainable justice requires less emphasis on imprisonment and more on human and social development." Alison Liebling, Cambridge University"Imagine a world with more and more prisons. Imagine failing prisons, brutal and broken prisons. This is the world of Coyle and Co’s book. It shouldn’t be an easy read, but it is eminently readable. It asks urgent questions about the ethics of imprisonment that challenge us imagine something else, something better." Rod Earle, The Open University"The welcome publication of this excellent and thought provoking book will inform governments and parliaments worldwide about the limited role of imprisonment." Lord David Ramsbotham, Member of the UK House of Lords and former Chief Inspector of Prisons for England and Wales“At a time when we are expecting significant change to public services including the criminal justice system, this vital tool for practitioners, academics and students provides a source of inspiration and a substantial body of evidence from around the world.” Frances Crook, CEO, The Howard League for Penal Reform"Comprehensive, concise, ethically informed, and attuned to future possibilities—A must read for penologists the world over." Robert Johnson, Professor of Justice, Law and Criminology, American University"A lovely little book. A great resource for anyone who wants the key information on imprisonment around the world." Richard Garside, Director, Centre for Crime and Justice Studies"This volume raises provocative questions about prisons and the imprisoned" - CHOICE reviewTable of ContentsIntroduction; Section I: Prisons and the use of imprisonment: numbers and trends; Numbers of prisoners worldwide; Composition of prison populations worldwide; Prison population trends; Section II: An ethical approach to the use of imprisonment; What constitutes an ethical approach to the use of imprisonment?; Features of an ethical approach to the use of imprisonment; Challenges to an ethical approach to the use of imprisonment; Section III: An alternative future; Rethinking prisons and the use of imprisonment; Conclusion.

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Book SynopsisBringing together leading academics worldwide, this collection compares and critically examines the ways in which different countries are regulating healthcare in general, and health professions in particular, in the interest of users and the wider public.Trade Review“Leading sociologists have contributed essays that reveal what is unique in some countries’ attempts at regulation. Some attempts differ, some are the same, but the role of the public interest ties these dozen studies together. A quiet revolution has occurred in managing medicine; this book sheds light on this important topic.” CHOICE Connect"With enormous variation in the delivery of healthcare, how it is regulated is more important than ever. The authors herein dissect the differences and enlighten us with forensic ability over a global range." John Flood, Professor of Law and Society, Griffith University Law School, AustraliaTable of ContentsForeword ~ Richard B. Saltman Editors’ overview ~ Mike Saks and Mike Dent Introduction: professional health regulation in the public interest ~ John Martyn Chamberlain Health care governance, user involvement and medical regulation in Europe ~ Mike Dent The informalisation of professional-patient interactions and the consequences for regulation in the United Kingdom ~ Patrick Brown and Ruben Flores The regulation of health care in Scandinavia: professionals, the public interest and trust ~ Karsten Vrangbæk Medical regulation for the public interest in the United Kingdom ~ William Roche Regulating the regulators: the rise of the United Kingdom Professional Standards Authority ~ Judith Allsop and Kathryn Jones Regulation and Russian medicine: whither medical professionalisation? ~ Mike Saks Patterns of medical oversight and regulation in Canada ~ Humayun Ahmed, Adalsteinn Brown and Mike Saks Let the consumer beware: maintenance of licensure and certification in the United States ~ Ruth Horowitz Governing complementary and alternative medicine in Brazil and Portugal: implications for CAM professionals and the public ~ Joana Almeida, Pamela Siegel and Nelson Barros Birth of the hydra-headed monster: a unique antipodean model of health workforce governance ~ Fiona Pacey and Stephanie Short Health complaints entities in Australia and New Zealand: serving the public interest? ~ Jennifer Morris, Jennifer Moore and Marie Bismark Trust and the regulation of health systems: insights from India ~ Michael Calnan and Sumit Kane

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Book SynopsisIn a vivid account of every stage of the migration process, this topical book presents new research that looks in-depth at Polish migration to the UK, in particular the lives of working-class Polish families in the West of England.Trade Review"Well referenced and rich in thought-provoking analysis, it makes a significant contribution to academic and policy debates about new immigration in Europe" Housing Studies"This book should be regarded as an important contribution to migration literature, and therefore is highly recommended to those interested in this literature." Europe-Asia Studies, March 2012"The post-enlargement migration of Poles into the UK has struck both the experts and societies by its scale and character. This book explores factors which help determine Polish families’ decisions about how long to stay in the UK and whether to return to Poland or not. It should be required reading for all those seeking to understand the causes of international migration in the enlarged Europe." Krystyna Iglicka, Institute for Social Studies, University of Warsaw"The scale of migration of Poles to the UK after 2004 took many people by surprise and changed the culture and economy of the UK. If you want to find out what really happened by understanding the perspective of Polish families both in the UK and in Poland, read this authoritative and informative book. An excellent piece of research." Claire Wallace, Professor of Sociology, University of AberdeenTable of ContentsIntroduction; Post-communist Poland: social change and migration; Small-town livelihoods; Local migration cultures: compulsion and sacrifice; Local migration cultures: opportunities and 'pull factors'; Parental migration with and without children; The emotional impact of migration on communities in Poland; Integration into British society; Being Polish in England ; Return to Poland; Conclusions.; Afterword: Polish migration since 2010

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Book SynopsisBringing together the voices of leading experts in the field, this edition offers an up-to-date and diverse review of the best in social policy scholarship over the past year.Table of ContentsPart I: Race, Racism and Social Policy ~ James Rees Race and Social Policy: Challenges and Obstacles ~ Nasar Meer ‘Race’: the Missing Dimension in Social Policy Higher Education? ~ Bankole Cole, Gary Craig and Nasreen Ali Young People as Cultural Critics of the Monocultural Landscapes that Fail them ~ Rick Bowler and Amina Razak Returnees: Unwanted Citizens or Cherished Countrymen ~ Bozena Sojka and Maarja Saar Part II: Social Policy and Young People ~ Elke Heins The Family Welfare Source and Inequality in Liberal Welfare States: Evidence from Cohort Studies ~ Sarah Weakley Economic Hardship in Young Adulthood: A Cause for Concern or a Matter of Course while Settling into the Swedish Labour Market? ~ Anna Kahlmeter Cultural Education and the Good Citizen: A Systematic Analysis of a Neo-Liberal Communitarian Policy Trend ~ Katherine Tonkiss, Eleni Stamou and Malgorzata Wootton How Geographical and Ideological Proximity Impact Community Youth Justice (In)accessibility in England and Wales ~ Sarah Brooks Wilson Part III: Austerity ~ Marco Pomati After a Decade of Austerity, Does the UK Have an Income Safety Net Worth its Name? ~ Donald Hirsch A New Page? The Public Library in Austerity ~ Emma Davidson No Way Home: the Challenges of Exiting Homelessness in Austere Times ~ Christina Carmichael ‘Everywhere and Nowhere’: Interventions and Services under Austerity ~ Stephen Crossley

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Book SynopsisBringing together the voices of leading experts in the field, this edition offers an up-to-date and diverse review of the best in social policy scholarship over the past year.Trade Review“Keeping up with developments in policy and politics is always a challenge. This excellent collection provides updates and analyses across a range of key areas. As always, this is an essential read.” Jane Millar, University of BathTable of ContentsPart One: A decade of social policy since the crisis – looking back and forward ~ Elke Heins The English National Health Service in a cold climate: a decade of austerity ~ Martin Powell Disability and austerity: the perfect storm of attacks on social rights ~ Kirstein Rummery Financialisation and social protection? The UK’s path towards a socially protective public–private pension system ~ Paul Bridgen Towards a whole-economy approach to the welfare state: citizens, corporations and the state within the broad welfare mix ~ Kevin Farnsworth From welfare state to participation society: austerity, ideology or rhetoric? ~ Menno Fenger and Babs Broekema Part Two: Developments in social policy and contributions from the Social Policy Association Conference 2018 ~ James Rees and Catherine Needham From the Windrush Generation to the ‘Air Jamaica generation’: local authority support for families with no recourse to public funds ~ Andy Jolly Alt-Right ‘cultural purity’, ideology and mainstream social policy discourse: towards a political anthropology of ‘mainstremeist’ ideology ~ Julia Lux and John David Jordan The moving frontier and beyond: the third sector and social policy ~ Rob Macmillan and Jeremy Kendall Local variations in implementing energy-efficiency policy: how third sector organisations influenced cities’ responses to the Green Deal ~ Rebecca Ince Is the ‘lump of labour’ a self-evident fallacy? The case of Great Britain ~ Jacques Wels and John Macnicol Family as a socio-economic actor in the political economy of welfare ~ Theodoros Papadopoulos and Antonios Roumpakis

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Book SynopsisThis book explores how young people's participation can be inclusively and sustainably embedded into health services. Using rich case studies of participation in practice, Brady presents a new evidence-based framework to support policymakers and practitioners to embed young people's participation more effectively in healthcare practice.Table of ContentsForeword ~ Kath Evans Introduction: Embedding young people’s participation in healthcare ~ Louca-Mai Brady Part One: Young people’s participation in individual decision-making Chapter 1: Shared decision-making with young people in mental health services ~ Kate Martin and Amy Feltham Chapter 2: Disabled young people’s participation in end-of-life decisions ~ Zoe Picton-Howell Part Two: Participation in national projects and programmes Chapter 3: “Giving young people a voice”: lessons from the NHS England Youth Forum ~ Lisa Whiting, Shelia Roberts, Kath Evans and Julia Petty Chapter 4: RCPCH & Us: Improving healthcare through engagement ~ Emma Sparrow and Mike Linney Chapter 5: Innovative ways of engaging young people whose voices are less heard ~ Lindsay Starbuck, Kirsche Walker, Jack Welch, Emma Rigby, Ann Hagell Part Three: Collaborative research in NHS services Chapter 6: Listening to learn: Enhancing young people’s participation in a large UK Health Trust ~ Barry Percy-Smith, Sarah Kendal, Jo McAllister and Barry Williams Chapter 7. Shifting Sands: Trying to embed participation in a climate of change ~ Louca-Mai Brady, Emily Roberts, Felicity Hathway and Lizzy Horn Part Four: Young people-led participation Chapter 8: Investing in Children: Respecting rights and promoting agency ~ Liam Cairns, Chris Affleck, Chloe Brown and Helen Mulhearn Chapter 9: RAiISE: Advocating for young people with invisible illnesses ~ Sophie Ainsworth, Jenny (Sammy) Ainsworth, Robyn Challinor, Jennifer Preston, Marie Clapham, Laura Whitty and Simon Stones Chapter 10: Rhetoric to reality, the need for a new approach ~ Louca-Mai Brady

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Book SynopsisExploring the untold experiences of family members and friends caring for the children of female prisoners in England and Wales, this book analyses the complex challenges of the family sentence' they serve and the realities of their disenfranchised status in society, policy and practice.Table of ContentsPreface: Linda’s story The landscape of maternal imprisonment: caregiving and family life Researching the caregiver’s lived experiences Family constructions and caregiving practices Renegotiating family life: caregiving in the aftermath of the mother’s imprisonment Navigating the criminal justice system Social support, familial stigma and release Kin caregiving: occupying a disenfranchised status while serving the family sentence Reflections on the research process

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Book SynopsisThis book examines the ‘defund the police’ movement from historical and contemporary perspectives. Against the backdrop of abolition and the failure of police reform, it uses international case studies to reimagine community safety beyond policing and imprisonment.Table of Contents1. Time for change 2. A brief history of policing 3. Don’t police solve crime? 4. The protest movement never stopped: from Black Power to zero tolerance 5. Police violence is the pandemic 6. The protection racket 7. Disabling policing, protecting community health 8. The failure of reform 9. What is to be done?

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Book SynopsisCurating rigorous academic, policy and practice-based research, this book explores the response and adaptation of the UK voluntary sector to the COVID-19 pandemic and considers what can be learned to maximise its contribution in the event of future crises.Table of ContentsChapter 1: Introduction – James Rees, Rob Macmillan, Chris Dayson, Chris Damm, Claire Bynner Chapter 2: Mobilising the Voluntary Sector: Critical Reflections From Across the Four UK Nations Nick Acheson, Laura Crawford, Jurgen Grotz, Irene Hardill, Denise Hayward, Eddy Hogg, Rhys Dafydd Jones, Matthew Linning, Sally Rees, Alasdair Rutherford, Ewen Speed, Amy McGarvey, Catherine Goodall and Joanna Stuart, Debbie Maltman Chapter 3: Bouncing Back: The Employment of Sector Attributes To Recover From Crises Tony Chapman, Durham University Chapter 4: The Impact of COVID-19 on the Formation and Dissolution of Charitable Organisations Diarmuid McDonnell (University of the West of Scotland), Alasdair Rutherford (University of Stirling) and John Mohan (University of Birmingham). Chapter 5: Paying the Price of “Doing Good” in the Face of Crisis Sarah Smith (Nottingham Trent University), Tracey Coule (Sheffield Hallam University), Daniel King (Nottingham Trent University) Chapter 6: Shifting Sands: Challenges and Opportunities for the Voluntary Sector During the COVID-19 Pandemic Jon Burchell, Joanne Cook, Harriet Thiery, Erica Ballantyne, Fiona Walkley, Silviya Nikolova, Daniel Howden Chapter 7: At the COVID-19 Frontlines: Voluntary Sector Support for Refugee and Migrant Families in Glasgow – Maureen McBride, Elaine Feeney, Clara Pirie and Jane Cullingworth Chapter 8: The Value and Contribution of BAME-Led Organisations During and Beyond COVID-19 – Abigail Woodward, Beth Patmore, Gilli Gliff, Chris Dayson Chapter 9: The Impact of the COVID-19 Pandemic on Advocacy Work of Voluntary Sector Organisations in Wales Elizabeth Cookingham Bailey (University of South Wales), E. Katharina Sarter (University of South Wales), and Vita Terry (IVAR) Chapter 10: Community Ownership of Physical Assets in Changing Times: The Context of Opportunities in the Pandemic – Carina Skropke Chapter 11: The Impact and Effect of COVID-19 on BAME Led Voluntary Sector Organisations: Resilience and New Ways of Working- Karl Murray Chapter 12: Voluntary Sector Organisations, Older People and Healthy Ageing During the COVID-19 Pandemic – Chris Dayson, Emma Bimpson, Angela Ellis-Paine, Joseph Chambers, Jan Gilbertson and Helen Kara Chapter 13: Emotions in the Voluntary, Community and Social Enterprise Sector During the Pandemic – Vita Terry, Houda Davis, and Marilyn Taylor Chapter 14: The Experience of Community-Led Businesses During the COVID-19 Pandemic – Sophie Reid Chapter 15: The Response of Voluntary Community Sports Clubs to COVID-19 – Geoff Nichols, Lindsay Findlay-King, Fiona Reid Chapter 16: The Latent Strength of Community Ties: How Voluntary Sector Infrastructure Organisations Utilised Their Local Networks in Response to COVID-19 – Lucy Smith Chapter 17: How Many of Us Had Pandemic in Our Risk Register? A Snapshot of Experiences of Community Buildings During the First Lockdown of 2020 – Ann Hindley and John Wilson Chapter 18: Leading Through a Pandemic – Patricia Armstrong and Jayne Stuart Chapter 19: Afterword – Margaret Harris

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Book SynopsisThis book examines the policy approaches of Conservative governments since 2015 in key social policy areas including education, health, housing, employment, children and young people and more.Table of Contents1. Introduction: The Conservative Governments From Cameron to Sunak (2015–23) – Hugh Bochel and Martin Powell 2. The Conservatives and Public Spending Since 2015 – Nick Ellison 3. Turning Up the Thermostat: The Conservatives, Social Policy and Public Opinion – Andrew Defty 4. Brexit and the Conservative Party’s Social Policies – Steven Corbett 5. The Johnson Conservative Government, Its Conservatism and the Pandemic Response – Ian Greener 6. The Governance of Social Policy Under the Conservatives – Catherine Bochel and Hugh Bochel 7. Conservative Health Policy, 2015–23 – Martin Powell 8. The Less Things Change: Conservatism, COVID-19 and Incoherence in Education Policy – Stephen J. Ball 9. Conservative Housing Policy in England – Peter Somerville 10. Social Security Policies Under the Conservatives 2015–22: Austerity, COVID-19, and the Living Cost Crisis – Stephen McKay and Karen Rowlingson 11. Labour Market Strategies and Welfare Policies: The Conservative Record – Anne Daguerre and David Etherington 12. The Conservatives and Adult Social Care – Jon Glasby 13. The Conservatives, Family Policy and the Data Revolution – Val Gillies and Rosalind Edwards 14. Troubling Social Policy During Turbulent Times: Children and UK Conservative Governments Since 2015 – Harriet Churchill 15. Conservative Criminal Justice: A Strange Rediscovery of ‘Law and Order’ Politics – Peter Squires 16. Equalities and The Conservatives: The Widening of Social Divisions – Kirstein Rummery 17. The Conservative Governments, Devolution and Social Policy – Ann Marie Gray 18. Conclusions – Hugh Bochel and Martin Powell

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Book Synopsis

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Book SynopsisThis intellectual history of the fraught relationship between race and poverty in the 1960s offers a sustained critique of the fundamental assumptions that structured thought and action on the postwar American left. Robin Marie Averbeck argues that these thinkers helped construct policies that never truly attempted a serious attack on the sources of racial inequality and injustice.

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Book SynopsisDefends marriage and family life while exposing the limits and blind spots in powerful revolutionary ideologies. After suggesting a general framework within which to understand the ends and means of family policy, Scott Yenor explores what a liberal society should seek to accomplish in marriage and family policy.Table of Contents Preface and Acknowledgments 1 Our New Family Regime? Part 1. The Rolling Revolution 2 Feminism and the Abolition of Gender 3 Contemporary Liberalism and the Abolition of Marriage 4 Beyond Sexual Repression Part 2. Curbs on the Rolling Revolution 5 Sexual Difference and Human Life On the Limits of Feminism Postscript to Chapter 5: On the Nature of Moderate Feminism 6 The Problems of Contemporary Liberalism 7 The Problem with Ending Sexual "Repression" Part 3. The Post-Rolling Revolution World 8 A Sketch of a Better Family Policy 9 Toward a New, New Sexual Regime 10 Choosing One's Choice Consent's Incomplete Guidance for Public Policy 11 The New Problem with No Name 12 Dilemmas of Indirection Maintaining Family Integrity in Late Modernity 13 What Is to Be Said and Done?

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Book SynopsisBased on first-hand interviews with survivors, people who have committed offences, and others on the frontlines, Indictment puts the Canadian criminal justice system on trial and proposes a bold new vision of transformative justice. 　#MeToo. Black Lives Matter. Decriminalize Drugs. No More Stolen Sisters. Stop Stranger Attacks. Do we need more cops or to defund the police? Harm reduction or treatment? Tougher sentences or prison abolition? The debate about Canada’s criminal justice system has rarely been so polarized – or so in need of fresh ideas.Indictment brings the heartrending and captivating stories of survivors and people who have committed offences to the forefront to help us understand why the criminal justice system is facing such an existential crisis. Benjamin Perrin draws on his expertise as a lawyer, former top criminal justice advisor to the prime minister, and law clerk at the Supreme CouTable of Contents1. “It Looked like Madness”: Trauma Part 1: The Criminal Justice System on Trial 2. “Set Up to Fail”: Criminalizing People Who Use Substances 3. “From Protectors to Villains”: Mental Health, Poverty & Homelessness 4. “Justice Is Not Blind”: Indigenous Peoples 5. "Thrown in with the Wolves”: Incarcerating Indigenous People 6. “The Usual Suspects”: Anti-Black Racism 7. “An Alien System of Law”: Suppression of Indigenous Justice 8. “Nobodies”: Victims of Crime 9. “Do No Harm or Injustice”: Secondary Victimization 10. “Perfectly Designed” Part 2: A New Vision for Criminal Justice 11. A New Vision 12. Healthy Kids and Communities: Preventing Childhood Trauma and Investing in Social Determinants of Justice 13. Decriminalizing People: Public Health Approaches to Substances, Mental Health, Poverty, and Homelessness 14. Transforming Trauma: Holistic Support for People Who Were Harmed and Caused Harm 15. Real Safety: Mobile 24/7 Non-Police Responses 16. Peacemaking and Accountability: Restorative Justice as the Primary Approach to Resolving Conflict 17. Rehabilitation and Healing: Abolition of Traditional Prisons and Jails 18. Indigenous Justice 19. "New and Better Stories" Acknowledgments Methodology Content Notes Mental Health and Counselling Resources for Readers Notes Index

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Book SynopsisHow did the Soviet Union control the behaviour of its people? How did the people themselves engage with the official rules and the threat of violence in their lives? In this book, the contributors examine how social control developed under Stalin and Khrushchev. Drawing on deep archival research from across the former Soviet Union, they analyse the wide network of state institutions that were used for regulating individual behaviour and how Soviet citizens interacted with them. Together they show that social control in the Soviet Union was not entirely about the monolithic state imposing its vision with violent force. Instead, a wide range of institutions such as the police, the justice system, and party-sponsored structures in factories and farms tried to enforce control. The book highlights how the state leadership itself adjusted its policing strategies and moved away from mass repression towards legal pressure for policing society. Ultimately, Social Control undTable of ContentsList of Tables and Figures Abbreviations Introduction Immo Rebitschek and Aaron B. Retish Part I. Negotiating Terror and Social Discipline in the 1930s Controlling the Soviet Family through Alimony: Righteous Women, Starving Children, and Bad Fathers, 1925–39 Aaron B. Retish Nashi/ne Nashi, Individual Smallholders, Social Control, and the State in Ziuzdinskii District, Kirov Region, 1932–9 Samantha Lomb Social Control in the Workplace: Labour Discipline and Workers’ Rights under Stalin Maria Starun “Such was the Music, Such was the Dance”: Understanding the Internal and External Motivations of a Stalinist Perpetrator Timothy K. Blauvelt Part II. Forging Society in War and Peace Soviet “Hard Labour,” Population Management, and Social Control in the Postwar Gulag Alan Barenberg The Protection of Socialist Property and the Voices of “Thieves” Juliette Cadiot “They are afraid”: Medical Surveillance in Soviet Russia, 1940–54 Amanda McNair Part III. Post Stalin: Trajectories of Social Control From the Street to the Court (and Back): Juvenile Delinquency in the 1950s Immo Rebitschek After the XX Congress: Liberalization and the Problem of Social Order Yoram Gorlizki From Mass Terror to Mass Social Control: The Soviet Secret Police’s New Roles and Functions in the Early Post-Stalin Era Evgenia Lezina Social Control in Post-Stalinist Courts: Housing Disputes and Citizen Demand of Legality Dina Moyal Stalin’s Socialisms David Shearer List of Contributors

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Book SynopsisHomelessness is a punishing condition that inflicts unquestionable harm on those who experience it. It is also a social problem that starkly lays bare deep societal failure.As Cameron Parsell shows, society – along with the public policy measures intended to address it – treats being homeless as an identity, casting those who experience homelessness as fundamentally different from “us.” To be homeless is to face daily victimization, to be a recipient of someone else’s care, and to have autonomy taken away. Parsell argues that we have at our disposal the knowledge and momentum to demonstrably reduce and even end homelessness. Our first task is to confront the fact that homelessness is a relatively predictable phenomenon that disproportionately impacts people who are failed by society in myriad ways. We must respond to the problem in ways that understand and thus do not recreate the dehumanizing conditions experienced by those who are homeless. Homelessness is a choice: of how we organize society.Sketching the defining features of homelessness, this critical introduction will be a valuable resource for students studying homelessness, housing, marginality, and poverty across the social sciences and social work.Trade Review“This is one of the best texts on the homelessness problem to date, whose wisdom is sure to influence our thinking for years to come. Cameron Parsell, an international expert in the field, draws on his direct service experience, his deep research knowledge, his first-hand engagement with the people who must endure homelessness, and his understanding of the public discourse on poverty and housing policy.”Dennis Culhane, University of Pennsylvania“As I would expect from Professor Parsell, this book is engaging, incisive and utterly compelling. It provides a comprehensive yet highly accessible analysis of homelessness across the wealthy democracies, offering the reader a humane, readable but always challenging perspective on an enduring and unacceptable social injustice. I was particularly pleased to see the book debunk harmful myths that romanticize homelessness as a lifestyle ‘choice’ and assume all and any charitable ‘giving’ to homelessness is an unalloyed good. I would highly recommend it to students, scholars, policy makers and also the general reader and concerned citizen who wants to see an end to this devastating social harm that rich countries can and should make a choice to end.”Suzanne Fitzpatrick, Heriot-Watt University“An affecting, cogently argued, and important work, Homelessness: A Critical Introduction not only dismantles socially destructive preconceptions, but replaces them with practical solutions benefiting both those who experience homelessness and the general population.”The AustralianTable of ContentsChapter 1: What is Homelessness? Chapter 2: Homelessness as a Societal Problem Chapter 3: Homelessness as the Experience of Violence Chapter 4: Being a Homeless Service User: Dependence and Autonomy Chapter 5: The Experience of Homelessness: Identity and Identification Chapter 6: What Can Societies Do about Homelessness? Chapter 7: Supportive Housing Models Chapter 8: What Should We Do about Homelessness?

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Book SynopsisCan the criminal justice system achieve justice based on its ability to determine the truth? Drawing on a variety of disciplinary and interdisciplinary perspectives, this book investigates the concept of truth – its complexities and nuances – and scrutinizes how well the criminal justice process facilitates truth-finding. From allegation to sentencing, the chapters take the reader on a journey through the criminal justice system, exposing the marginalization of truth-finding in favour of other jurisprudential or systemic values, such as expediency, procedural fairness and the presumption of innocence. This important work bridges the gap between what people expect from the criminal justice system and what it can legitimately deliver.Table of ContentsThe Criminal Process and the Pursuit of Truth Allegations Confessions Witness Testimony Truth and the Probity of Evidence-Gathering Decisions and Narratives: Factfinding and Case Construction Truth and the Criminal Trial: Competing Stories Truth, Sentencing and Punishment Restoration, Reconciliation and Reconceptualizing Justice The Truth, the Whole Truth and Nothing but the Truth: The Truth of Who Is to Blame

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Book SynopsisThis illuminating study explores crimes against, and involving, wildlife and the resultant social harms. The authors go well beyond basic conceptions of animal-related crime, such as illicit trade, for a deeper exploration of wildlife criminology, using a novel approach that combines philosophical, legal and criminological perspectives. They shed light on both legal and illegal harms, including blood sports, wildlife as food and abuse in zoos, and consider the potential connections with inter-human crimes. This is a unique treatment of wildlife as victims of crime and a consideration of their rights as sentient beings that sets new horizons for the concept of wildlife criminology.Table of ContentsIntroduction: Wildlife and Criminology; Wildlife as Property; Wildlife as Food; Wildlife for Sport; Wildlife as Reflectors of Violence; Wildlife and Interpersonal Violence; Animal Rights and Wildlife Rights; The Future of Wildlife Criminology.

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Book SynopsisFrom corporate corruption and the facilitation of money laundering, to food fraud and labour exploitation, European citizens continue to be confronted by serious corporate and white-collar crimes. Presenting an original series of provocative essays, this book offers a European framing of white-collar crime. Experts from different countries foreground what is unique, innovative or different about white-collar and corporate crimes that are so strongly connected to Europe, including the tensions that exist within and between the nation-states of Europe, and within the institutions of the European region. This European voice provides an original contribution to discourses surrounding a form of crime which is underrepresented in current criminological literature.Table of Contents1. Introduction: In Pursuit of a European Dialogue on White-Collar and Corporate Crimes - Nicholas Lord, Éva Inzelt, Wim Huisman and Rita Faria Part 1: Researching White-Collar and Corporate Crimes in Europe 2. Using Grid-Group Cultural Theory to Assess Approaches to the Prevention of Corporate and Occupational Crime: The EU as a Natural Experiment - Jeroen Maesschalck 3. How to Prioritise White-Collar Crime Research in the EU in Relation to Internal and External Security - Sunčana Roksandić 4. Corruption and Comparative Analyses Across Europe: Developing New Research Traditions - Nicholas Lord, Karin Van Wingerde and Michael Levi Part 2: Financial Crimes and Illicit Financial Flows 5. Identifying ‘Europeanness’ in European White-Collar Crime: The Case Study of Criminal Responses to ’Market Abuse” - Sarah Wilson 6. Anti-Money Laundering and the Legal Profession in Europe: Between Global and Local - Katie Benson 7. Responding to Money Laundering across Europe: What We Know and What We Risk - Karin Van Wingerde and Anna Merz Part 3: White-Collar Crime: European Case Studies 8. Food Production Harms in the European Context: The EU as an Enabler or a Solution? - Ekaterina Gladkova 9. Understanding the Dynamics of White-Collar Criminality in Ukraine - Anna Markovska and Iryna Soldatenko 10. Labour Exploitation and Posted Workers in the European Construction Industry - Jon Davies 11. Struggles in Cooperation: Public–Private Relations in the Investigation of Internal Financial Crime in the Netherlands - Clarissa Meerts 12. Cartel Cases: From State Negligence to Direct Political Interest in Hungary - Éva Inzelt and Tamás Bezsenyi Part 4: Responding to White-Collar Crimes in Europe 13. Silencing Those Who Speak Up against Corporate Power: Strategic Lawsuits against Public Participation (SLAPPs) in Europe - Judith Van Erp and Tess van der Linden 14. Same Difference? Reflections on the Comparative Method in White-Collar Crime Research in Ireland and the US - Joe McGrath and Deirdre Healy 15: Settling with Corporations in Europe: A Sign of Legal Convergence? - Liz Campbell Part 5: Observations from Outside of Europe 16. Observations on European White-Collar Crime Scholarship from the United States - Melissa Rorie 17. What Is ‘European’ about White-Collar Crime in Europe? Perspectives From the Global South - Diego Zysman-Quirós 18. Learning (Multiple) Lessons From Europe: Criminological Scholarship on White-Collar Crime - Fiona Haines

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Book SynopsisFirst used to describe the weariness the public felt toward media portrayals of societal crises, the term compassion fatigue has been taken up by health professionals to name - along with burnout, vicarious traumatization, compassion stress, and secondary traumatic stress - the condition of caregivers who become ""too tired to care."" Compassion, long seen as the foundation of ethical caring, is increasingly understood as a threat to the well-being of those who offer it.Through the lens of hermeneutic phenomenology, the authors present an insider's perspective on compassion fatigue, its effects on the body, on the experience of time and space, and on personal and professional relationships. Accounts of health professionals, alongside examinations of poetry, images, movies, and literature, are used to explore the notions of compassion, hope, and hopelessness as they inform the meaning of caring work. The authors frame their exposé of compassion fatigue with the very Canadian metaphor of ""lying down in the snow."" If suffering is imagined as ever-falling snow, then the need for training and resources for safe journeying in ""winter country"" becomes apparent. Recognizing the phenomenon of compassion fatigue reveals the role that health services education and the moral habitability of our healthcare environments play in supporting professionals' ability to act compassionately and to endure.Trade ReviewThis book should be required reading in the education of all health and human service professionals. Although technical and therapeutic expertise is a core foundation of competent, ethical, and safe practice, education often neglects compassion fatigue as a central aspect of human relationship. Also neglected is the meaning of human suffering-much to the consistent detriment of service providers and those for whom they care, particularly in the context of increased market-driven healthcare. This book can create the foundation for much-needed open conversations about these pressing issues. -- Elizabeth McGibbon, Ph.D., RN, editor of Oppression: A Social Determinant of Health (2012)Table of ContentsTable of Contents for Lying Down in the Ever-Falling Snow: Canadian Health Professionals' Experience of Compassion Fatigue, by Wendy Austin, E. Sharon Brintnell, Erika Goble, Leon Kagan, Linda Kreitzer, Denise J. Larsen, and Brendan LeierThe Question of Compassion Fatigue: An IntroductionWhat Is Compassion?Differing Understandings of Compassion FatigueA New Way of Understanding Compassion FatigueThe Cold Heart: The Bodily Experience of Compassion FatigueThe Endless Winter: The Temporal Experience of Compassion FatigueLost and Alone in a Prairie Blizzard: The Experience of Space in Compassion FatigueAn Icy Wall (Within and Between): Relations and Compassion FatigueBundling Up: Finding Hope in Cold ClimesSurvival in Winter CountryEpilogueBibliographyIndex

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Book SynopsisIn this fully revised third edition of Australia’s Welfare Wars, Philip Mendes questions many of the key values and assumptions that determine contemporary social welfare policies, and the factors and forces that shape these policies in Australia.Rather than concentrating on the history of the welfare state, or the process of making social policy, Mendes examines welfare politics in Australia from a broad political perspective, exploring the role played by key socio-economic players and their respective ideologies in the political struggles around welfare. The book looks closely at: the influence of ideas and ideologies – such as neoliberalism, laborism, social democracy and social investment – on the welfare state how different local interest and lobby groups influence welfare policy the significant impact of economic globalisation, and global social policy trends, on Australian welfare policy debates.

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Book SynopsisEveryday Citizenship and People with Dementia prioritises the ordinary lives of people with dementia, and thereby broadens the agenda towards everyday citizenship. The contributors bring to the fore the idea that a person living with dementia has multiple opinions, identities and a stake in society. The notion of everyday citizenship is used to shift the focus away from care settings and diagnostic and post-diagnostic support - all of which are important, of course - to the ‘normal’ everyday routines and settings of a person’s life. The notion of citizenship is mobilised within a range of contexts from dealing with the welfare system to living and being a part of a neighbourhood. Each chapter focuses on everyday citizenship from the perspective of people living with dementia and shows how citizenship is a necessity for a vibrant, inclusive society. The discussion is informed by empirically based work and authored by experts from different parts of the world, including Canadian and Scots citizens who are living with dementia. The stress, throughout the book, is that the everyday and mundane is not only important in a practical sense but also in a political one. The book is thus for all interested in current debates about equality and the rights of people with dementia.Trade Review'This small book claims that individuals with dementia have a right to experience 'everyday citizenship'. By drawing on evidence from informal collaboration with individuals who have dementia, the book's arguments achieve a powerful authenticity. Reading the book helped me to realise that I had unwittingly fallen into the trap of viewing dementia as a disease that causes a swift and sudden end to individual capabilities. The book helped me to think again, and to acknowledge that dementia is a progressive disease. Individuals who receive a dementia diagnosis may retain considerable mental capability for a number of years after their diagnoses; therefore social workers need to respect their personhood and right to everyday citizenship. The book provides a good, easily graspable tool for acquiring increased understanding of dementia and developing practice that promotes inclusion as part of citizenship.'European Journal of Social WorkTable of ContentsEditor biographies. Preface. 1. Everyday Citizenship: A way to broaden our view of life with dementia (Ann-Charlotte Nedlund, Ruth Bartlett and Charlotte L. Clarke): 2. Recognition Reconsidered: It is about time (Karen Barrie); 3. A Social Citizenship Lens to Describe One Person’s Experience of Living with Dementia in Scotland (James McKillop and Fiona Kelly); 4. Sharing and Acknowledging Snapshots of Everyday Citizenship: Experiences from a Swedish dementia-friendly initiative in Norrköping municipality (Ann-Charlotte Nedlund, Elzana Odzakovic, Ingrid Hellström and Agneta Kullberg); 5. Art as the Great Equaliser: Everyday citizenship and participation in an art programme for people with dementia (Elaine C. Wiersma, Jim Berry, Jane Glover and Colleen Vogt); 6. The Price of Citizenship: The costs and benefits of activism as a route to everyday citizenship (Heather Wilkinson, Agnes Houston, James McKillop and Liz Taylor); 7. The Meaning of ‘Collaboration’: A candid conversation between a researcher and a dementia advocate (Deborah O’Connor and Jim Mann); 8. Recognising Everyday Citizenship and Dementia: What is known and what more needs to be done (Ann-Charlotte Nedlund, Ruth Bartlett and Charlotte L. Clarke). References. Index.

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Book SynopsisThe third volume in the �Health Information� set, New Territories in Health focuses on the multifaceted spheres of influence or �territories� in the field of health. This book includes nine contributions – based on the analysis of stakeholder logics – that approach the relationships between health and territories. The authors – all specialists – offer original insights, enhanced by in-depth studies, on the multiple forms that this territorialization takes: political and institutional, professional and organizational, public and media.Table of ContentsPreface xi Introduction xiiiIsabelle PAILLIART Chapter 1. In a One Health Perspective 1Jocelyne ARQUEMBOURG 1.1. Introduction 1 1.1.1. Institutional division, splitting up the problem and sectional containment 2 1.1.2. Sectional ownership strategies and power struggles 4 1.2. Food links between animal and human health 8 1.2.1. Publicizing the links between animal and human health through food 8 1.2.2. Globalization of a major threat and the role of international agencies 9 1.3. The One Health concept and the institution of antimicrobial resistance as a boundary object 10 1.3.1. One Health, from concept to buzzword 10 1.3.2. The emergence of new actors 13 1.4. Conclusion 15 1.5. References 16 Chapter 2. “Our Health in Danger.” The Extension of Sanitization through Media Coverage of Health Alerts. Que Choisir, 60 millions de consommateurs, 2008–2018 19Benoit LAFON 2.1. Introduction 19 2.2. Analyzing the consumer press to understand the new health territories 20 2.2.1. Consumer and health press 20 2.2.2. Analyzing health-oriented coverage to reveal the sanitarization of consumption 21 2.3. Sanitarization of revealed consumption: diversification and growth of “health” themes in consumer information 23 2.4. From risk to involvement through health warnings: analysis of framings and points of view of consumer health information 31 2.4.1. Differentiated framings focused on health risks 32 2.4.2. From advice to warnings: the construction of points of view 36 2.4.3. Mechanics of media-based health alerts: consumer involvement and empowerment 38 2.5. Conclusion 43 2.6. References 44 2.7. Appendices 46 Chapter 3. Communication and Environmental Health in Critical American Approaches 49Brigitte JUANALS 3.1. Introduction 49 3.2. Critical orientation publications: marginal political approaches and questions in post-positivist work 50 3.3. A specific corpus-building process to identify publications of critical orientation 53 3.4. Publishers and journals of critical research articles dealing with communication on environmental health topics 54 3.5. Analysis of critical research articles dealing with communication on environmental health topics 58 3.5.1. Categorization of the corpus by six thematic and methodological areas 58 3.5.2. Affirmation of a critical approach in theoretical and methodological frameworks 61 3.6. References 64 Chapter 4. Health, Environment and Nuclear Energy: Temporalities and Trajectories of Collective Mobilizations 69Mikaël CHAMBRU 4.1. Introduction 69 4.2. From compromise confined to its conflicting publicity 72 4.3. Problematization and (re)appropriation of the public problem 74 4.4. Affirmation of problematization and displacement of collective action 77 4.5. Definitional issues linked to advertising and oppositional dynamics 80 4.6. Conclusion 82 4.7. References 84 Chapter 5. Public Health Controversies: The Scattering of Arenas and Politicization. The Case of Vaccination in France during the 2010s 87Caroline OLLIVIER-YANIV 5.1. Introduction: vaccination and the politicization of public health 87 5.2. Anamnesis of vaccine controversies: a question of arenas 90 5.3. Scattering of controversies in arenas, an operator of politicization 96 5.4. Scattering-selection of controversies in a plurality of arenas: proposal for an understanding of the politicization of controversies 100 5.5. References 101 Chapter 6. Internet User-Patient(s), a Collective Adventure 105Cécile MÉADEL 6.1. Introduction 105 6.2. From rarity to effervescence 106 6.3. Polyphonic formats 107 6.4. The bubbling of exchanges 108 6.5. The quest for information 110 6.6. Medical anxieties 111 6.7. From information to empowerment 113 6.8. The patient facing the flow: A collective 114 6.9. Layperson production 117 6.10. Conclusion 120 6.11. References 120 Chapter 7. Interferences and Territorial Conflicts: The Case of the Electronic Medical Record 125Roxana OLOGEANU-TADDEI and David MORQUIN 7.1. Introduction 125 7.2. Theoretical framework 127 7.3. Case study 128 7.3.1. Context 128 7.3.2. Methodology 129 7.3.3. Case study situations 130 7.4. Discussion 134 7.5. Conclusion 137 7.6. References 137 Chapter 8. Professional Practices and Organizational Issues. The Case of Medical Regulating Assistants 141Aurélia LAMY, Céline MATUSZAK, Eric KERGOSIEN, Natalia GRABAR and Pierre VALETTE 8.1. Introduction 141 8.2. The medical regulation file at the heart of the service’s activities 143 8.2.1. Summarizing information without distortion 144 8.2.2. Beyond input: Relational work 146 8.2.3. A mediation system that participates in the definition of a place report 147 8.3. Around the DRM (regulation file): Multiactivity at the service of efficient patient care 148 8.3.1. At the individual level 149 8.3.2. At the collective level 150 8.3.3. Between personal involvement and collective activities: The development of the proper role in the handling of the regulation file 152 8.4. Conclusion 154 8.5. References 155 Chapter 9. The Moral Economy of the Health “Territories.” Technocratization from the Top-Down of Biopolitics, Politicization from the Bottom-Up of Life Policies 159Frédéric PIERRU 9.1. Introduction 159 9.2. The system and the territory against the local 161 9.3. A new technocratic boundary: Escaping politics 164 9.4. Centralization, verticalization, and integration of sectoral government 167 9.5. 2009: The final fight? 170 9.6. An evanescent territorial health state 172 9.7. Technocratic “boundaries” facing the anarchy of life 176 9.8. References 178 List of Authors 183 Index 185

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Book SynopsisResilience in healthcare organizations is a complex issue, involving all stakeholders in the healthcare field. It is a highly topical issue, even more so in the wake of the recent health crisis. This book explores the impact of collective intelligence on the resilience of these organizations, and the role played by innovation. Health organizations comprise the structures and systems involved in treating patients, as well as healthcare professionals with medical, social or medico-social expertise, along with institutional and administrative players in the field. Innovation, Collective Intelligence and Resiliency in Healthcare Organizations alternates between theoretical readings and illustrative case studies. Their diversity is the result of their contributors: university researchers, institutional players from healthcare authorities, practicing caregivers in hospital structures or healthcare coordination support systems, and managers of healthcare structures and

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Book SynopsisThis book studies the way chronic and long-term illnesses are represented in media, and the issues and structures associated with them. It also examines the way in which patients define themselves, the relationships they form with their carers and the experiences of these carers themselves.The way in which the figure of the caregiver can be portrayed as a necessary support for the patient is also discussed. Testimonies from digital platforms, fictional universes, examples from everyday life and from public and private organizations provide insight into the relationships between patients, caregivers and carers.Table of ContentsPreface xiLaurence CORROY and Christelle CHAUZAL-LARGUIER Author Biographies xxv Part 1 Stakes and Opportunities of Digital and Playful Devices for Patients, Caregivers and Care Providers 1 Chapter 1 The Use of Games as an Innovative Prevention Method for Discussing Work with Hospital Healthcare Staff 3Julie PAVILLET and Aurélia DUMAS 1.1 Introduction 3 1.2 Methodology of the research 5 1.2.1. Collaborative research and participatory methodology .. 5 1.2.2 Exploratory survey in the USLD: some elements of the organizational context 7 1.3 The use of games as a method of occupational health prevention 9 1.4 Results of the exploration and experimentation stage 11 1.4.1 Contributions of the game: gaps and displacements 11 1.4.2 The game to approach the relational and affective dynamics within the construction of the caregiver and the work group 13 1.5 Conclusion and perspectives 17 1.6 References 18 Chapter 2 The Digital Space as a Resource for Accessing an Alternative Discourse of Caregivers on Caregiving 21Nathalie GARRIC and Frédéric PUGNIÈRE-SAAVEDRA 2.1 Introduction 21 2.2 The caregiver: a suffering social figure whose status has recently been recognized 23 2.3 A digital field constructed in correlation with a reference corpus of caregivers’ words 25 2.4 Theoretical framework 27 2.5 Some results 29 2.5.1 The caregiver: an actor who receives little attention in the media and political arena 29 2.5.2 A strong singularity of the digital corpus in a positive dimension 32 2.6 Division and/or continuity of the caregiver status constructed by blogs 38 2.7 Conclusion 43 2.8 References 44 Chapter 3 Co-design with Patients with Chronic Diseases for Information and Training Materials Related to Connected Implants 47Ambre DAVAT and Fabienne MARTIN-JUCHAT 3.1 Introduction 47 3.2 Co-design based on affect stories 49 3.3 Application to the RealWorld4Clinic project 51 3.3.1 Constitution of the group 51 3.3.2 Course of the sessions 52 3.3.3 Identification of issues through affect stories 52 3.3.4 Main questions and development of hypotheses 53 3.3.5 Development of the method 54 3.3.6 Review of the study’s progress 54 3.4 Assessment of the first phase of the study 56 3.4.1 Sample 56 3.4.2. Patient profile/temporality in the adaptation to the disease 57 3.4.3 Acceptance/rejection of implants 59 3.4.4 Sources of anxiety related to implantation 60 3.4.5 Impact of telemonitoring on the care pathway 60 3.5 Conclusion: co-design, one of the conditions for an ethics of innovation in health? 61 3.6 Acknowledgments 62 3.7 References 63 Chapter 4 Institutional Communication in Healthcare Organizations as a Marker of Patient Orientation: The Case of Institutional Websites 65Corinne ROCHETTE and Emna CHERIF 4.1 Introduction 65 4.2 Patient orientation, between culture and behavior 67 4.3 Methodology and research proposals 70 4.4 Main results 72 4.5 Discussion and conclusion 75 4.6 Appendix: Terminology reminders 77 4.7 References 78 Chapter 5 Digital Communication and Merchandising for Caregivers: The Case of Thermal Baths 81Christelle CHAUZAL-LARGUIER and Alexis MEYER 5.1 Introduction 81 5.2 The question of adapting the spa offer to a specific audience 86 5.2.1 The caregiver: a legitimate target for the spa industry 86 5.2.2 Short-term thermal care for caregivers in search of differentiating content 89 5.3 The seduction strategy of caregivers in question 92 5.3.1. The informational approach to communication is preferred .. 92 5.3.2 Good referencing of the websites of thermal establishments is poorly exploited 95 5.4 Conclusion 98 5.5 References 100 Part 2 Narrative Medicine and Patient and Caregiver Hermeneutics 103 Chapter 6 When the Doctor Becomes a Patient: The Relationship Between the Caregiver and the Breast Cancer Patient in Demain nous appartient 105Laurence CORROY and Emilie ROCHE 6.1 Introduction 105 6.2 Narrative of the disease 107 6.3 Emotional journey of the patient physician 109 6.4 The role of caregivers 115 6.5 Conclusion 123 6.6 References 124 Chapter 7. Taming Cancer. Affected Bodies, Mirrored Emotions and Challenges for Patients and Their Loved Ones 127Anne VEGA and Ibtissem BEN DRIDI 7.1 Introduction – a limited recognition of the role of relatives? 127 7.2 The invisible work of family caregivers in the care trajectory of the patient 129 7.2.1 Memorizing and/or translating and coordinating consultations 130 7.2.2 Accompanying: trying to reduce anxiety, restoring image and dignity 131 7.2.3 (Re)building or unraveling relationships: limits to commitments 133 7.3 The centrality and vitality of caregivers 135 7.3.1. To have ties and networks of medical inter-knowledge 135 7.3.2 Having administrative and financial assistance 136 7.3.3 Behind the duty to support: helping keep morale up, social utility and trying to survive 137 7.4 Conclusion – helping to maintain dignity and morale: another form of empowerment to be recognized 141 7.5 References 142 Chapter 8 About Long Illnesses Family Caregivers: Actors and Producers of Care and Health The Case of Algeria 145Aicha BENABED 8.1 Introduction 145 8.2 Family help in the Algerian context 148 8.3. Family help and secular care: an alternative to medical work .. 150 8.4 The motivations for taking care of the sick relative 156 8.5 The impact of care on the health of the patient’s relative 157 8.6 Conclusion 159 8.7 References 159 Chapter 9 Affective Dynamics of Caregivers to Those with Alzheimer’s and Resilience Self-(re)Construction through Two Devices: A Digital Platform and a Biographical Interview 161Abdelhadi BELLACHHAB, Olga GALATANU and Valérie ROCHAIX 9.1 Introduction 162 9.2 The biographical interview versus the discussion forum: two distinct devices of self-construction 163 9.3 Spaces of expression 165 9.3.1 The forum, constrained freedom and conventional authenticity? 165 9.3.2 The interview, a “position of social gaze” 167 9.4 Theoretical and epistemological framework 168 9.4.1 Definitions of concepts: affects, emotions and feelings 170 9.4.2 Classes of emotions 171 9.5 The emotional experience of caregivers through two communication devices 173 9.5.1 Tool-based approach to the corpus 173 9.5.2 The emotional experience reconstructed lexically in the forum 177 9.5.3 The emotional experience reconstructed lexically in the interviews 181 9.6 Conclusion 184 9.7 References 185 Chapter 10 Co-constructing a Territory that Provides Assistance 189André SIMONNET, Julia GUDEFIN and Maya CHABANE 10.1 Introduction 189 10.2 For a territory that helps caregivers: Escale des aidants 193 10.3 A reflective approach in the sociology of action 196 10.3.1. Workshops by and for caregivers as a research field .. 196 10.3.2 Between tools and first results, what are the challenges of aid at the local level? 198 10.4 Conclusion: what place for caregivers in the health and social systems? 203 10.5 References 206 List of Authors 207 Index 211

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Book SynopsisThe growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens. Featuring careful analysis with a global scope, this book unpacks the concept of collaborative service delivery and its practice, drawing from the fields of public policy, public administration, and management. Chapters by leading authors in these areas address service delivery arrangements including co-production, co-management, consultations, contracting-out, commissioning and certification. With a keen focus on conditions that are critical for the success of such collaborative arrangements, as well as their different pathways and pitfalls, the authors suggest ways to improve the analytical, managerial and political capacities needed for successful collaboration in public service delivery. This timely and comprehensive book is useful for students at all levels interested in public policy, governance, administration and management, as well as researchers investigating the governance of collaborative service delivery. Policymakers and practitioners working to re-evaluate and improve public service provision, especially, will also benefit from its insightful discussions of the conditions and mechanisms under which collaborative arrangements operate and fail or succeed.Trade Review'This stimulating collection makes a timely effort to unite different approaches to collaborative public service delivery. It will be of interest to anyone looking for an up-to-date overview of the latest development in this area of research.' --Taco Brandsen, Radboud University, the Netherlands'Collaboration between government and non-government organisations to deliver services and implement policies has burgeoned recently, in both print and practice. This book not only provides a timely stock-take of the diverse forms and potential of collaboration, but also offers keen insights into its challenges and their implications for public management.' --John Alford, University of Melbourne, AustraliaTable of ContentsContents: Part I Introduction: The Promise of Collaborative Public Service Delivery 1. Collaboration in Public Service Delivery: What, When and How Anka Kekez, Michael Howlett and M Ramesh 2. Collaboration: Key Concepts Chris Ansell Part II Types of Collaboration for Public Service Delivery: Critical Capacities and Implementation Challenges 3. Consultation as Collaboration? Genevieve Fuji Johnson and Robert Howsam 4. Contracting Out as a Governance Mechanism: The Case of National Health Insurance in India Maurya Dayashankar and M Ramesh 5. From Procurement to the Commissioning of Public Services Andrea Migone 6. Impact of State—Civil Society Co-management Contracts on Water Supply in Rural India: Evidence from a Natural Experiment Namrata Chindarkar, Yvonne Jie Chen and Dennis Wichelns 7. Co-production with Citizens: Demarcating the Mode of Collaboration by Looking ‘from outside in’ William Voorberg and Ingmar Van Meerkerk 8. Certification: Implementation Challenges in Private-social Partnerships Joanna Vince Part III Governance of Collaboration: Pathways and Potential Pitfalls 9. Top-down versus Bottom-up Pathways to Collaboration Between Governments and Citizens: Reflecting on Different Participation Traps Ingmar van Meerkerk 10. Problems of Bottom-up Collaboration: Evolutionary Pathways and Capacity Challenges of NSMD Governance Institutions Benjamin Cashore 11. Outcome-based Commissioning: Four Pathways to Achieving Public Value Tony Bovaird and Elke Loeffler 12. Problems of Captured Collaboration: From Political to Politicized Metagovernance Anka Kekez and Andrija Henjak Part IV Conclusion: Bolstering the Governance Capacities for Collaborative Public Service Delivery 13. The Need to Design Collaboration: Improving the Effectiveness of Commissioning with Design Thinking Michael Mintrom and Madeline Thomas 14. General Theory for Managing Contracts in Public Service Delivery: Towards Collaborative Contractual Frameworks Isha Dayal 15. Coping with the Implementation Challenge: Decision-making Strategies and their Implications for Collaborative Governance Lihi Lahat and Neta Sher-Hadar Index

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Book SynopsisThe growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens. Featuring careful analysis with a global scope, this book unpacks the concept of collaborative service delivery and its practice, drawing from the fields of public policy, public administration, and management. Chapters by leading authors in these areas address service delivery arrangements including co-production, co-management, consultations, contracting-out, commissioning and certification. With a keen focus on conditions that are critical for the success of such collaborative arrangements, as well as their different pathways and pitfalls, the authors suggest ways to improve the analytical, managerial and political capacities needed for successful collaboration in public service delivery. This timely and comprehensive book is useful for students at all levels interested in public policy, governance, administration and management, as well as researchers investigating the governance of collaborative service delivery. Policymakers and practitioners working to re-evaluate and improve public service provision, especially, will also benefit from its insightful discussions of the conditions and mechanisms under which collaborative arrangements operate and fail or succeed.Trade Review'This stimulating collection makes a timely effort to unite different approaches to collaborative public service delivery. It will be of interest to anyone looking for an up-to-date overview of the latest development in this area of research.' --Taco Brandsen, Radboud University, the Netherlands'Collaboration between government and non-government organisations to deliver services and implement policies has burgeoned recently, in both print and practice. This book not only provides a timely stock-take of the diverse forms and potential of collaboration, but also offers keen insights into its challenges and their implications for public management.' --John Alford, University of Melbourne, AustraliaTable of ContentsContents: Part I Introduction: The Promise of Collaborative Public Service Delivery 1. Collaboration in Public Service Delivery: What, When and How Anka Kekez, Michael Howlett and M Ramesh 2. Collaboration: Key Concepts Chris Ansell Part II Types of Collaboration for Public Service Delivery: Critical Capacities and Implementation Challenges 3. Consultation as Collaboration? Genevieve Fuji Johnson and Robert Howsam 4. Contracting Out as a Governance Mechanism: The Case of National Health Insurance in India Maurya Dayashankar and M Ramesh 5. From Procurement to the Commissioning of Public Services Andrea Migone 6. Impact of State—Civil Society Co-management Contracts on Water Supply in Rural India: Evidence from a Natural Experiment Namrata Chindarkar, Yvonne Jie Chen and Dennis Wichelns 7. Co-production with Citizens: Demarcating the Mode of Collaboration by Looking ‘from outside in’ William Voorberg and Ingmar Van Meerkerk 8. Certification: Implementation Challenges in Private-social Partnerships Joanna Vince Part III Governance of Collaboration: Pathways and Potential Pitfalls 9. Top-down versus Bottom-up Pathways to Collaboration Between Governments and Citizens: Reflecting on Different Participation Traps Ingmar van Meerkerk 10. Problems of Bottom-up Collaboration: Evolutionary Pathways and Capacity Challenges of NSMD Governance Institutions Benjamin Cashore 11. Outcome-based Commissioning: Four Pathways to Achieving Public Value Tony Bovaird and Elke Loeffler 12. Problems of Captured Collaboration: From Political to Politicized Metagovernance Anka Kekez and Andrija Henjak Part IV Conclusion: Bolstering the Governance Capacities for Collaborative Public Service Delivery 13. The Need to Design Collaboration: Improving the Effectiveness of Commissioning with Design Thinking Michael Mintrom and Madeline Thomas 14. General Theory for Managing Contracts in Public Service Delivery: Towards Collaborative Contractual Frameworks Isha Dayal 15. Coping with the Implementation Challenge: Decision-making Strategies and their Implications for Collaborative Governance Lihi Lahat and Neta Sher-Hadar Index

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