Occupational and industrial psychology Books
CABI Publishing Emotional Intelligence in Tourism and Hospitality
Book SynopsisEmotional intelligence is the capability to recognize, use and manage one's own emotions and those of others. The use of emotional information guides thinking and behaviour, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of emotional intelligence of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees. Key features: A foreword by Gill Hasson The first tourism and hospitality book to describe emotional intelligence Covers all major literature, concepts, theories and research findings from the perspective of emotional intelligence. Includes exercises, end of chapter questions, practical examples, student aids and Powerpoint slides for each chapter that can be used in class by academicians and practitioners in their training sessions. The book is intended for use by tourism and hospitality students, researchers and practitioners.Table of ContentsChapter 1: Introduction to Emotional Intelligence in Tourism and Hospitality Chapter 2: Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses Chapter 3: Measuring Emotional Intelligence in Tourism and Hospitality Chapter 4: Emotional Intelligence and Service Encounters Chapter 5: Development of Personal Expertise in Tourism and Hospitality Professions: Cognitive Knowledge, Personality and Learning Style Chapter 6: Emotional Intelligence and its Relationship with Personality, Gender, Age and Culture in Tourism and Hospitality Chapter 7: Developing Intercultural Sensitivity as an Emotional Ability Chapter 8: Service Quality and Emotional Intelligence Chapter 9: Service Failures, Recovery and Emotional Intelligence Chapter 10: Mystery of Spiritual Intelligence: Predictions, Prophecies and Possibilities
£74.11
Edward Elgar Publishing Ltd A Guide to Discursive Organizational Psychology
Book SynopsisThis lively guide showcasing original and carefully curated research illustrates the dynamic relationship between discourse and organizational psychology. It maps the origins and development of discursive approaches in the field of organizational psychology and provides a timely review of the challenges that may confront researchers in the years to come, thereby charting the current and future boundaries of the field.A Guide to Discursive Organizational Psychology delineates a potential research agenda for discursive organizational psychology. Contributions include empirically rich discussions of both traditional and widely studied topics such as resistance to change, inclusion and exclusion, participation, multi-stakeholder collaboration and diversity management, as well as newer research topics such as language negotiations, work time arrangements, technology development and discourse as intervention. Discursive devices for addressing these phenomena include interpretive repertoires, modes of ordering, rhetorical strategies and sense-making narratives.This timely book will serve as a guide for students or researchers who are new to discourse analysis in the field of organization and management studies, and provide new perspective to anyone seeking to enhance their conceptual and methodological understanding of the field. It marks a central reference point for anyone interested in the intersection of discursive approaches and organizational psychological phenomena.Contributors include: P. Dey, C. Gaibrois, A.-K. Heydenreich, P. Hoyer, C.D. Jacobs, C. Michels, J.C. Nentwich, R. Pfyl, D. Resch, F. Schulz, C. Steyaert, F. UeberbacherTrade Review'Discursive approaches to issues such as creativity and participation are well established in management and organization studies but are much less developed in the field of Organizational Psychology. This book fills this gap in a timely and informative manner, providing much needed insights into how language does not simply represent the social world, but actively produces it. This book illustrates how the "turn to language" in the social sciences can be usefully applied to the field of Organizational Psychology.' --Penny Dick, University of Sheffield, UK'The contributors to this book make a compelling case for a greater consideration of discourse in organizational psychology. Focusing on discursive psychology's 'potential for bringing about social change or engaging with emancipatory projects', the chapters examine change from different perspectives including participation, resistance, creativity and change interventions. The breadth of empirical settings is impressive, ranging from the UN World Summit on Sustainable Development to the European Organization for Nuclear Research (CERN) to multilingualism in multinational companies. Similarly, the book covers a range of different methods. The contributions of discourse are made clear so that readers can easily see how discourse can enhance our understanding of organizational change.' --Cynthia Hardy, University of Melbourne, AustraliaTable of ContentsContents: Preface PART I INTRODUCTION 1. Towards a Discursive Research Agenda for Organizational Psychology Patrizia Hoyer, Chris Steyaert and Julia C. Nentwich 2. Mapping the Field: Key Themes in Discursive Organizational Psychology Julia C. Nentwich, Patrizia Hoyer and Chris Steyaert PART II PARTICIPATION AND CHANGE 3. Divergence and Convergence in Multi-party Collaboration: ‘Moving the Paradox On’ Anna-Katrin Heydenreich 4. Performing Participation: Re-assembling a New Museum Christoph Michels 5. Maneuvering Acts: Inclusion and Exclusion in a Women’s Sports Club Julia C. Nentwich and Anja Ostendorp PART III RESISTANCE AND CHANGE 6. Probing the Power of Entrepreneurship Discourse: An Immanent Critique Pascal Dey 7. Part-time Work as Resistance: The Rhetorical Interplay Between Argument and Counter-argument Patrizia Hoyer and Julia C. Nentwich 8. Multilingual Organizations as ‘Linguascapes’ and the Discursive Position of English Chris Steyaert, Anja Ostendorp and Claudine Gaibrois PART IV CREATIVITY AND CHANGE 9. The Expectations Gap and Heteroglossic Practices of (Non-)Compliance in Banking Regulation Roland Pfyl 10. Anticipating Intended Users: Prospective Sensemaking in Technology Development Claus D. Jacobs, Chris Steyaert and Florian Ueberbacher 11. Career Change: The Role of Transition Narratives in Alternative Identity Constructions Patrizia Hoyer PART V INTERVENTION AND CHANGE 12. De-normalizing Subject Positions: How Different can Differences Be(come)? Anja Ostendorp and Chris Steyaert 13. The Coaching Conversation as a Discursive HRM Intervention Florian Schulz 14. Discourse Analysis as Intervention: A Case of Organizational Changing Pascal Dey and Dörte Resch Index
£35.95
Edward Elgar Publishing Ltd Social Functions of Emotion and Talking About
Book SynopsisDespite how much we know about emotion, Social Functions of Emotion and Talking About Emotion at Work uniquely examines the utility of emotion in organizations against the ways in which both individuals and groups talk about them. Drawing on psychological and sociological research, this book provides groundbreaking insights for understanding how emotions are used in the workplace.Bringing together contributions from leading emotion researchers, this book features chapters focusing on 10 emotions, ranging from awe to shame. Through its exploration of the ways each emotion functions in relation to how we talk about them, this book injects fresh theoretical and practical momentum into how our discussions of workplace emotion can affect how emotional events are appraised over time and place. This, in turn influences the causes, expressions, and consequences of emotions in the workplace.With its novel approach, this book will be an invaluable tool for academics researching emotion, as well as postgraduate students working in the social sciences seeking reference material on emotion. HR managers and general readers seeking greater insight into emotions at work will also find this book to be a useful tool.Contributors include: N.M. Ashkanasy, R.A. Baron, S. Connelly, M. Dasborough, C.D. Fisher, D. Geddes, P. Harvey, M.L.A. Hayward, P.J. Jordan, S. Kiffin-Petersen, H.C. Lench, D. Lindebaum, K.E. Moura, K.A. Perez, R.H. Smith, R.K. Smith, P.N. Stearns, A.C. Troth, M.R. Turner, K.L. Tyran, T.S.H. WingenbachTrade Review'This is a very important book that helps to fill a serious gap in the OB/Organizational Psychology literature on emotions. The editors have assembled a stellar collection of contributors and each and every chapter is worth studying. As a whole, the volume points to the social functions of discrete emotions and the way those emotions are communicated in work settings. Beyond that, the theme of the collection reminds us that the appropriate unit of analysis for human behavior is always people actively engaging with the world, including the social world.' --Howard M. Weiss, Georgia Institute of Technology, US'Do emotions exist without words? Animals clearly feel and communicate emotions. But people, with their ability to speak, are much more eloquent in their emotions. People really ''do'' emotions, in large part, by talking about them. Work on emotional labor, in the 1980s brought awareness of emotions as integral to organizational roles. This new set of essays, collected and edited by Dirk Lindebaum, Deanna Geddes and Peter Jordan, pushes forward the understanding that talking about emotion at work is integral to the social influence of emotion. Talking is integral to attributions and emotion regulation strategies of receivers (targets and observers) of anger expressions in the workplace. The discussed illegitimacy of talking about certain feelings - boredom, envy, fear, pride - means these feelings remain repressed and misreported. The essays are provocative, presenting functional and dysfunctional aspects to the norms of talking (or not talking) about emotional experiences. The book is stimulating in the discussion of emotions that are less obvious to organizational research, such as awe, boredom, and fear. And it provides new insights on more commonly discussed emotions, with a historical perspective on happiness and a functional analysis of sadness. Warmly recommended reading, as stimulation for new research, and as a window into one's own emotional discourse, and its social implications.' --Anat Rafaeli, Technion-Israel Institute of Technology, Israel'Emotions are a powerful force in social and organizational life, not just through their effects on the self but also through their effects on others. Building on the fast-growing literature on the social effects of emotions, this book draws attention to the under-explored question of how the (dys)functionality of emotions in the workplace is shaped by how people think and talk about emotions. The diverse contributions collected in this volume illustrate the important notion that organizational norms and discourses profoundly influence the interpretation of emotion-eliciting events, emotional experience, emotion regulation, and the interpersonal dynamics of emotions at work. This original and intellectually stimulating book underlines the inherently social constitution of emotion and opens up important new avenues of research.' --Gerben van Kleef, University of Amsterdam, the NetherlandsTable of ContentsContents: 1. Theoretical advances around social functions of emotion and talking about emotion at work Dirk Lindebaum, Deanna Geddes and Peter J. Jordan 2. Inside Out: A Receiver’s Experience of Anger in the Workplace Kathryn E. Moura, Peter J. Jordan and Ashlea C. Troth 3. Benefits of Awe in the Workplace Kenneth A. Perez and Heather C. Lench 4. Boredom at Work: What, Why, and What Then? Cynthia D. Fisher 5. Shaping Benign and Malicious Envy in Organizations Rosanna K. Smith, Tanja S. H. Wingenbach and Richard H. Smith 6. Functional and Dysfunctional Fear at Work: Dual Perspectives Shane Connelly and Megan R. Turner 7. Happiness at Work: a tension in contemporary history Peter N. Stearns 8. Employee Pride and Hubris Mathew L. A. Hayward, Neal M. Ashkanasy and Robert A. Baron 9. The Deeper Side of Sadness at Work: Why Being Sad is Not Always Bad Kristi Lewis Tyran 10. Talking About Schadenfreude: Sharing Versus the Social Function Paul Harvey and Marie T. Dasborough 11. Ashamed of Your Shame? How Discrepancy Self-Talk and Social Discourse Influence Individual Shame at Work Sandra A. Kiffin-Petersen Index
£105.00
Edward Elgar Publishing Ltd Handbook of Research on the Psychological
Book SynopsisThe psychological contract is considered a critical construct in organizational behavior literature because it informs employee emotions, attitudes, and behaviors in the workplace. Although the psychological contract has been explored extensively over the last 50 years, numerous theoretical, conceptual, empirical, methodological, and analytical changes have pushed the field forward. As such, it is time to take stock and move forward. The contributors to this Handbook explore in detail this important component of modern management thinking. This volume's objective is to challenge and refine the way scholars think about the psychological contract in the workplace by evaluating current assumptions embedded in psychological contract research, proposing new conceptual and theoretical developments, introducing dynamic psychological contract processes and offering new methodological and analytical developments. It concludes with a chapter, by leading researchers, outlining a proposed research agenda to further our understanding going forward. Academic audiences - faculty, graduate students - and others working in organizational behaviour and industrial and organizational psychology will value the theoretical aspects of this study as well as the new and exciting methodological propositions and elaborations. And evidence-based management practitioners will find interest in the chapters dealing with psychological contract breach and overcoming the aftermath of breach perceptions as they may inform policy and interventions. Contributors include: S. Achnak, J. Akkermans, A. Antoni, M. Bal, S. Bankins, F. Bezzina, R. Briner, V. Cassar, N. Conway, C. Cooper, J. Coyle-Shapiro, J. De Jong, S. De Jong, M. De Ruiter, M.-R. Diehl, C. Erdem,Y. Griep, S. Hansen, J. Hofmans, R. Horgan, S. Hornung, D. Jepsen, S. Jones, P. Kappelides, T. Kiefer, J. Kraak, B. Linde, X. Lub, A.-M. Nienaber, W. O'Donohue, C. Pekcan, L. Pezner,T. Rigotti, S. Robinson, P. Romeike,D. Rousseau, R. Schalk, O. Solinger, J. Sosnowska, S. Ten Have, M. Tomprou, S. Ultan, T. Vantilborgh, J. Weinhardt, H. Wiechers, C. Woodrow, Y. YangTable of ContentsContents: Introduction Yannick Griep and Cary Cooper PART I REVISITING THE PSYCHOLOGICAL CONTRACT RESEARCH 1. Psychological Contract Research: Older, but is it Wiser? Neil Conway and Claire Pekcan 2. Mutuality and Reciprocity in the Psychological Contract: A Critical Review and Analysis René Schalk and Melanie De Ruiter 3. Psychological Contracts: Time for Some Conceptual Clarity Samantha D. Hansen 4. Putting Emotion First – An Emotion-Centred Approach to Understanding the Psychological Contract Tina Kiefer and Anne Antoni 5. The Usefulness of the Psychological Contract in the 21st Century Johannes M. Kraak and Barend J. Linde PART II NEW CONCEPTUAL AND THEORETICAL DEVELOPMENTS 6. Ideological Components of Psychological Contracts: Future Directions for Volunteer and Employment Research Pam Kappelides and Samantha K. Jones 7. Individualization of Work: From Psychological Contracts to Ideological Deals P. Matthijs Bal and Severin Hornung 8. Me and My Team: The Role of Social Context in Psychological Contract Breach and Fulfilment Jos Akkermans, Simon de Jong, Jeroen de Jong, and P. Matthijs Bal 9. Psychological Contracts Through the Lens of Sensemaking Marjo-Riita Diehl and Jacqueline A-M. Coyle-Shapiro 10. Managing the Aftermath of Psychological Contract Violation: Employee-Organizational Interplay, Calling, and Socio-Cognitive Coping In Vulnerable Work Populations Maria Tomprou and Sarah Bankins 11. Person-Centrism in Psychological Contract Research: A Normative-Contextual Alternative Omar Solinger PART III INTRODUCING THE DYNAMIC PSYCHOLOGICAL CONTRACT 12. The Role of Time and Timing in Psychological Contract Research Safâa Achnak and Samantha D. Hansen 13. Thresholds and Non-Linear and Differential Effects in Psychological Contract Research Thomas Rigotti and Jeroen de Jong 14. Triggering Psychological Contract Breach Hermien Wiechers, Jacqueline A-M. Coyle-Shapiro, Xander Lub and Steven Ten Have PART IV NEW METHODOLOGICAL AND ANALYTICAL DEVELOPMENTS 15. Toward a Formal Dynamic and Computational Modeling Approach To Better Understand Psychological Contract Dynamics Justin Weinhardt, Yannick Griep, and Joanna Sosnowska 16. Emerging, Crystalizing, and Changing Psychological Contracts Over Time:Introducing the iPC-Network Model Tim Vantilborgh 17. Capturing Perceptions of Psychological Contract Fulfilment and Breach Joeri Hofmans and Tim Vantilborgh 18. Experimental Designs in Psychological Contract Research: An Overview and Research Agenda Jeroen de Jong and Thomas Rigotti 19. A Narrative Approach to Psychological Contracts Sarah Bankins 20. Psychological Contracts: Back to the Future Yannick Griep, Cary Cooper, Sandra Robinson, Denise M. Rousseau, Samantha D. Hansen, Maria Tomprou, Neil Conway, Rob Briner, Jacqueline A-M. Coyle-Shapiro, Robert Horgan, Xander Lub, Jeroen de Jong, Johannes M. Kraak, Wayne O’Donohue, Samantha K. Jones, Tim Vantilborgh, Yang Yang, Vincent Cassar, Jos Akkermans, Denise Jepsen, Chris Woodrow, Simon De Jong, Ultan Sherman, Frank Bezzina, Ceren Erdem, Ann-Marie Nienaber, Philipp Romeike, Sarah Bankins, P. Matthijs Bal, Hermien Wiechers, Leaah Pezer, Safâa Achnak and Barend J. Linde Index
£170.00
Edward Elgar Publishing Ltd Handbook of Research on Identity Theory in
Book SynopsisThe Handbook of Research on Identity Theory in Marketing features cutting-edge research that delves into the origins and consequences of identity loyalty and organizes these insights around five basic identity principles that span nearly every consumer marketing subdomain. The Handbook explores [1] what makes an identity come to mind [2] what creates strong associations between identities and products [3] how consumers use brands to verify who they are or want to become [4] how consumption enhances or resolves conflict amongst identities and [5] how marketing and consumption becomes particularly relevant to particular identities. Each of these five principles are fully analyzed by a who's who of world-class international marketing scholars. This Handbook is a comprehensive and state of the art treatment of identity and marketing: An authoritative and practical guide for academics, brand managers, marketers, public policy advocates and even intellectually curious consumers. Contributors include: J. Angle, K. Aquino, J.J. Argo, A. Barasch, D.A. Briley, L.N. Chaplin, S. Chen, N.V. Coleman, S. Connors, S.W. Dagogo-Jack, D.W. Dahl, S. Danziger, K.G. DeMarree, K. Diehl, S.L. Dommer, L. Dunn, K.M. Durante, J. Edson Escalas, I. Gallo, T. Gaustad, M. Graso, L. Grewal, V. Griskevicius, G.R. Henderson, T. Hill, K.C. Husemann, G.V. Johar, A.C. Jones, K. Jung, K.L. Kettle, C. Lamberton, J. Laran, C. Lelchuk, E. Leung, T.M. Lowrey, B. McFerran, R. Mehta, A.C. Morales, H. Nikolova, E. Ok, J.G. Olson, G. Paolacci, A.W. Perkins, S. Puntoni, T. Rank-Christman, R. Scott, J. Shang, L.J. Shrum, B. Simpson, K. Spangenberg, A.T. Stephen, L. Weiss, S.C. Wheeler, K. White, K. Wilcox, K.P. Winterich, L. Xu, G. ZaubermanTrade Review'Understanding the relationship between consumption and identity is a cornerstone of recent consumer research, providing a crucial tool for examining the meaning of consumption and its multiple critical roles in consumers' lives. Reed and Forehand have provided an extremely useful conceptual framework and assembled an outstanding set of authors and compelling chapters detailing the most current ideas, theories, and findings on identity and consumption. This book is an absolute must for any consumer researcher interested in identity!' --James R. Bettman, Duke University, US‘Americus Reed and Mark Forehand's Handbook of Research on Identity Theory in Marketing is a testimony to the aphorism that there is nothing as practical as a good theory. In this case, five principles of identity salience, association, verification, conflict and relevance that anchor the scholarly contributions in the Handbook. If brand managers are accidental psychologists trying to understand how brands activate human identities, this book provides fertile foundation for reflection on how managerial theories in use might move from implicit to explicit.’ --Rohit Deshpande, Harvard Business School, USTable of ContentsContents: Introduction: the long and winding road to understanding identity theory and marketing 1 Americus Reed II and Mark Forehand Quick chapter overviews 7 PART I THE IDENTITY SALIENCE PRINCIPLE 1 Identity salience: understanding when identity affects consumption 30 Keri L. Kettle 2 Nobody has to lose: introducing the concurrent identity and goal activation (CIGA) framework 44 Juliano Laran 3 An evolutionary approach to identity research 57 Aziza C. Jones, Kristina M. Durante and Vladas Griskevicius 4 How signaling motives and identity salience influence luxury consumption 72 Keith Wilcox 5 The role of identity salience in creative thinking 85 Ravi Mehta, Lidan Xu and Darren W. Dahl 6 Branding virtuous victimhood: how activating the salience of a consumer’s moral identity motivates resource transfers to victim groups 97 Maja Graso, Karl Aquino and Ekin Ok PART II THE IDENTITY ASSOCIATION PRINCIPLE 7 Implicit egocentrism in consumer behavior 112 Scott Connors and Andrew W. Perkins 8 Reminiscing on self‒brand connections: differentiating experiential versus symbolic origins 125 Jennifer Edson Escalas, Iñigo Gallo and Tarje Gaustad 9 Ownership and identity: a cognitive perspective 141 Gita Venkataramani Johar, Jaeyeon Chung and Liad Weiss 10 Temporal identity and the pursuit of self-enhancement 158 Sokiente W. Dagogo-Jack 11 A framework for considering dissociative identity effects in consumption 172 Bonnie Simpson, Lea Dunn and Katherine White PART III THE IDENTITY VERIFICATION PRINCIPLE 12 Identity and compensatory consumption 186 Derek D. Rucker and Christopher Cannon 13 Associations matter: revisiting the threat typology model 199 Katie Spangenberg and Justin Angle 14 Memory pointers and identity 212 Gal Zauberman, Kristin Diehl and Alixandra Barasch 15 Identity, personal continuity and psychological connectedness across time and over transformation 225 Oleg Urminsky and Daniel Bartels 16 How technology shapes identity-based consumer behavior 240 Eugina Leung, Gabriele Paolacci and Stefano Puntoni 17 Identity verification through pain in extraordinary consumer experiences 255 Rebecca Scott, Katharina C. Husemann and Tim Hill 18 The creation of identity and brand meaning: the automatic versus creative use of mental models in language 270 Colette Lelchuk, Marianne Gordon, Torsten Ringberg and David Luna PART IV THE IDENTITY CONFLICT PRINCIPLE 19 The role of self-structure in managing identity conflict 285 Karen Page Winterich, Nicole Verrochi Coleman and Sara Loughran Dommer 20 Causal beliefs in the self-concept and identity-based consumption 298 Stephanie Y. Chen 21 No (wo)man is an island: dyadic decision-making and identity conflict 313 Hristina Nikolova and Cait Lamberton 22 Cultural identities in the era of globalization: implications for consumer behavior 332 Carlos J. Torelli and Hyewon Oh 23 Prevalence, antecedents and consequences of actual‒desired attitude discrepancies 346 S. Christian Wheeler and Kenneth G. DeMarree PART V THE IDENTITY RELEVANCE PRINCIPLE 24 Religious identity in marketing 361 Joseph E. Barbour, Naomi Mandel and Adam B. Cohen 25 Political ideology: basis for a dynamic social identity 374 Donnel A. Briley, Kiju Jung and Shai Danziger 26 Identity in the digital age 388 Lauren Grewal and Andrew T. Stephen 27 The role of identity relevance in the retail environment 404 Jennifer Argo 28 Identity and charitable giving: the six-self framework 417 Jen Shang 29 Children’s materialism and identity development 434 Lan Nguyen Chaplin, L.J. Shrum and Tina M. Lowrey 30 Identity-based perceptions of others’ consumption choices 448 Jenny G. Olson, Brent McFerran, Andrea C. Morales and Darren W. Dahl 31 When do identity-relevant symbols backfire? An exploration of identity-symbolic fixed and malleable connotations 462 Tracy Rank-Christman and Geraldine Rosa Henderson Index 475
£180.00
Edward Elgar Publishing Ltd Increasing Occupational Health and Safety in
Book SynopsisThe ILO estimates that around 2.3 million workers die annually as a result of occupational accidents and diseases. A further one million workers suffer workplace accidents every day. Alongside the human impact, these accidents cost an estimated 4 per cent of GDP in the US, equating to 2.8 trillion US dollars. This book considers occupational health and safety, and the ways in which it can be increased to both improve working conditions and reduce the material costs of accidents. Bringing together leading academics in the field, and presenting original research from both the private and public sectors, Increasing Occupational Health and Safety in Workplaces argues for greater reporting of workplace accidents and injuries. It also incorporates stress as a factor in rates of accidents and injuries, and suggests ways in which workplace safety cultures can be fostered and improved. This book will be an invaluable tool for students of management, especially those with an interest in small businesses. Its insights will also be of interest for organizational administrators responsible for workplace accidents and injuries at various levels, and for government employees with an interest in occupational health and safety.Trade Review'Burke and Richardson have successfully brought together a diverse group of experts to provide an international and comprehensive assessment of today s occupational health and safety challenges - and the best evidence-based solutions. This book is recommended reading for OHS researchers as well as any manager or professional committed to improving worker well-being.' --Graham Lowe, Workplace Consultant and Professor Emeritus, University of Alberta, Canada'Increasing Occupational Health and Safety in Workplaces encompasses a comprehensive and holistic vision of health and safety. From its stellar line-up of OHS experts to its coverage of current topics that are affecting workers in a variety of industries, this book is a must-read not only for OHS researchers and practitioners . . . but also for anyone interested in working in a safe and healthy job.' --Arla Day, Saint Marys University, CanadaTable of ContentsContents: Part I. Introduction 1. Increasing occupational health and safety in workplaces: Why it matters Ronald J. Burke 2. Accident underreporting in the workplace Tahira M. Probst, Erica L. Bettac and Christopher Austin 3. Stress, human errors and accidents Astrid M. Richardsen, Monica Martinussen and Sabine Kaiser Part II. Workplace Health and Safety Factors 4. Drug use and workplace safety: Issues and good practice responses Ken Pidd, Ann Roche and Vinita Duraisingam 5. Understanding domestic violence as a workplace problem Barb MacQuarrie, Katreena Scott, Danielle Lim, Laura Olszowy, Michael D. Saxton, Jen MacGregor and Nadine Wathen 6. Job resources and outcomes in the process of bullying: A study in a Norwegian healthcare setting Espen Olsen, Maria Therese Jensen, Gunhild Bjaalid, and Aslaug Mikkelsen 7. Safety, health and climate: Taking the temperature on nurses’ work health and safety. Valerie O’Keeffe 8. Antecedents of aggression in nursing: A review Katharine McMahon, Lauren S. Park, and Liu-Qin Yang Part IV: High-risk Occupations 10. Pesticide Exposure and the Health Effects among Latino and other Farmworkers Joseph G. Grzywacz, John S. Luque and Alan Becker 11. Occupational health and safety in the mining Sector Carmel Bofinger and David Cliff 12. Occupational health and safety in the construction sector Helen Lingard 13. The case for psychosocial safety climate to be recognised in mining disaster investigations. Tony Pooley, Silvia Pignata and Maureen F. Dollard 14. Aggressive and Criminal Behavior of Police Officers Philip Matthew Stinson, Sr. 15. Workplace stress and firefighter health and safety Todd D. Smith, Mari-Amanda Dyal, and David M. DeJoy Part IV: Building Safety Climates, Promoting Worker Health and Changing Workplace Cultures 16. Types of safety cultures and best practice suggestions Sharon Clarke 17. The role of safety culture and safety leadership on safety related outcomes Çakıl Agnew and Laura Frühen 18. The benefits of transformational leadership and transformational leadership training on health and safety outcomes Tabatha Thibault, Duygu Biricik Gulseren, and E. Kevin Kelloway 19. Crew Resource Management (CRM) and Non-Technical Skills Rhona Flin, Amy Irwin and Oliver Hamlet 19. Health Protection and Health Promotion in Small Business Natalie V. Schwatka, Liliana Tenney, and Lee S. Newman Index
£133.00
Edward Elgar Publishing Ltd Handbook on the Temporal Dynamics of
Book SynopsisFor more than a decade, organizational behavior scholars have highlighted the importance of studying phenomena through a temporal lens by focusing on the role of time and its various implications for research. When a phenomenon occurs, what aspects of the phenomena are being influenced, how these aspects are being influenced, and why this influence occurs are considerations of the utmost importance when trying to understand the full essence of organizational behavior. Handbook on the Temporal Dynamics of Organizational Behavior is designed to help scholars begin to address the temporal shortcomings in the extant organizational behavior literature. The handbook provides conceptual and methodological reasons to study organizational behavior from a dynamic perspective and offers new conceptual and theoretical insights on some of the most popular organizational behavior topics. By providing the methodological and analytical tools needed to translate dynamic ideas into dynamic reality, this handbook will become a guiding light for scholars, academic audiences, and evidence-based management practitioners who wish to tackle the challenges of dynamic organizational behavior research.Trade Review'This Handbook is a one-stop shop for scholars interested in all things ''dynamic''--theory, method, and analysis. By delving into objective time both deeply (e.g., questioning what dynamic means) and broadly (i.e., coverage across multiple research streams), these authors capture the current state of dynamism in organizational behavior and make provocative suggestions for the future. A must-read for any time scholar.' --Abbie Shipp, Texas Christian University, US'This book is a very novel and innovative approach to understanding organisational behaviour (OB), by focussing on how time affects OB. It is a must read for any student or scholar in the field, informed by global, thoughtful organisational scientists in the field.' --Sir Cary Cooper, CBE, University of Manchester, UKTable of ContentsContents: Preface xii Introduction to the Handbook on the Temporal Dynamics of Organizational Behavior 1 Yannick Griep and Samantha D. Hansen PART I THE NEED TO LOOK AT ORGANIZATIONAL BEHAVIOR FROM A DYNAMIC PERSPECTIVE 1 How a dynamic way of thinking can challenge existing knowledge in organizational behavior 8 Hannes Zacher and Cort W. Rudolph 2 Principles for taking a dynamic perspective 26 Christopher R. Dishop, Jeffrey Olenick, and Richard P. DeShon PART II A DYNAMIC LOOK AT ORGANIZATIONAL BEHAVIOR TOPICS 3 Keeping up with the pace of change: a recipient-centered perspective on change and its outcomes 45 Irina Nikolova and Jeroen de Jong 4 A temporal perspective on work–family experiences 62 Marijke Verbruggen, Elisabeth Abraham, and Lynn Germeys 5 A temporal perspective on organizational citizenship behavior and counterproductive work behavior 75 Reeshad S. Dalal and Linden T. Hughes 6 Temporal and person-oriented perspectives on job insecurity 91 Katharina Klug, Claudia Bernhard-Oettel, Eva Selenko, and Magnus Sverke 7 A temporal perspective on work design and job crafting 105 Lotta K. Harju and Maria Tims 8 A temporal perspective on psychological contracts 118 Tim Vantilborgh, Yang Yang, and Jiahong Du 9 From split seconds to lifetimes: the temporal fabric of fairness dynamics 134 Camille Desjardins and Marion Fortin 10 A dynamic capabilities view of talent acquisition: resource verification and risk management 149 David J. Finch and Nadege Levallet 11 A temporal look at decision making 168 Jason L. Harman, Justin Weinhardt, and John-Luke McCord 12 Temporal development of job attitudes during the first two years on the job: a meta-analysis of longitudinal studies 182 Omar N. Solinger and Jesse T. Vullinghs 13 Dynamic personality at work 197 Nadin Beckmann and Robert E. Wood 14 A temporal perspective on emotions 221 Annika Nübold, Peter Kuppens, and Philippe Verduyn 15 A dynamic perspective on workplace motivation 237 James W. Beck and Anna F. Gödöllei 16 A temporal approach to studying organizational leadership 251 Jesse T. Vullinghs and Edina Dóci 17 A temporal perspective on teams 274 Antonio Cunha Meneses Abrantes, Thomas A. O’Neill, and Ana Margarida Passos 18 The temporal perspective on well-being at work: lessons learned and future trends 290 Despoina Xanthopoulou, Kevin Daniels, and Ana Isabel Sanz-Vergel 19 A temporal perspective on workplace safety 304 Jeremy M. Beus PART III A METHOD TOOLBOX 20 Discontinuous growth models: illustrations, recommendations, and an R function for generating the design matrix 319 Paul D. Bliese, Jason Kautz, and Jonas W. B. Lang 21 Mixture modeling for organizational behavior research 351 Alexandre J. S. Morin, Matthew J. W. McLarnon, and David Litalien 22 Computational modeling: getting dynamic theory correct 380 Jeffrey B. Vancouver and Cassandra E. Colton 23 Thinking longitudinal: a framework for scientific inferences with temporal data 404 Christopher R. Dishop, Michael T. Braun, Goran Kuljanin, and Richard P. DeShon 24 Studying within-person processes using intensive longitudinal methods 426 Harris Rubin Index 447
£220.00
Edward Elgar Publishing Ltd Paradox and Power in Caring Leadership: Critical
Book SynopsisWhy does it matter that our leaders care about us? What might we reasonably expect from a caring leader, and what price are we prepared to pay for it? Is caring leadership something 'soft', or can it be linked to strategy and delivery? International scholars from the fields of ancient and modern philosophy, psychology, organization studies and leadership development offer a strikingly original debate on what it means for leaders to care. At a time when the challenges of leadership are rarely out of the headlines, this ground-breaking work takes us beyond the demand that leaders should be competent at what they do, and into the moral and emotional politics of their influence on others. Debates include the costs of caring both too much and too little, the connections between care and feelings, how care affects the self, and caring leadership as collective responsibility. A key resource for scholars and practitioners in leadership and management, cultural studies, sociology and politics, this book offers an exciting, multi-disciplinary perspective on one of the most fascinating topics in contemporary leadership debates.Trade Review'This sparkling collection puts care where it always should have been - at the forefront of leadership studies. Drawing on a wide variety of perspectives it encourages us to think afresh about why leadership really matters and how it should be practised. It is a gem.' --Dennis Tourish, University of Sussex, UK'Leadership can be brutally self-assertive - or it can be pastorally tender: this is just one of the many paradoxes teased out and explored by the editor and her top-class team of 22 genuine collaborators, in a beautifully produced and critically sophisticated volume that never wearies and genuinely stimulates and inspires.' --Paul Cartledge, University of Cambridge, UK'A very welcome collection examining an often-neglected side of leadership, and one that does so with remarkable intellectual range. It draws not only on psychology and philosophy but also on literature and evolutionary theory; on classical and contemporary traditions; as well as on thinkers as diverse as Keats and Arendt. What readers will appreciate most, though, is the balanced - and sometimes critical - approach many of the essays take.' --Terry L. Price, University of Richmond, USTable of ContentsContents: Introduction 1 PART I SETTING THE SCENE: POWER, PRIVILEGE AND DISADVANTAGE 1 Leadership, care and (in)justice 16 Leah Tomkins PART II THE ROOTS OF CARE: KINSHIP, FEELINGS AND BODIES 2 Do leaders need to have tender hearts? Emotion and the duty to care 29 Joanne B. Ciulla 3 The caring leader: an exploration of family archetypes 40 Yiannis Gabriel 4 Magically horrific: caring leadership and the paradoxical evolution of parenthood 52 Gerardo Abreu Pederzini 5 Leading with embodied care 63 Amanda Sinclair and Donna Ladkin PART III THE RISKS OF CARE: DEPENDENCY, EXPLOITATION AND VULNERABILITY 6 The shepherd king and his flock: paradoxes of leadership and care in classical Greek philosophy 75 Carol Atack 7 Leadership and the fiduciary: addressing asymmetrical power by caring well 86 Helen Mussell 8 Leadership in the ancient and modern military: carelessness and moral injury 98 Liz Sawyer and Ben Sawyer 9 A metamorphosis for leaders: caring in good faith 109 Jen Jones PART IV THE CARING LEADER AT WORK: SECURITY, SACRIFICE AND SELF 10 Care and security in Vergil’s Aeneid: an analysis of the politics of empire 121 Michèle Lowrie 11 Negative Capability and care of the self 131 Charlotte von Bülow and Peter Simpson 12 Pater figure: leaders, emperors and fathers in Seneca and Stoicism 142 Liz Gloyn 13 Through the prism of Sartre: taking care of our existential freedom 153 Peter Bloom PART V RESHAPING THE CONTOURS OF LEADERSHIP: RELATIONSHIP, COMMUNITY AND DEMOCRACY 14 Educating caring leaders: a paradox of collective uniqueness 163 Ann L. Cunliffe and Matthew Eriksen 15 Caring leadership as collective responsibility: a dialogue with Arendt and Heidegger 175 Rita A. Gardiner 16 Caring leadership as radical ontology: Eastern philosophies of non-separation 186 Vinca Bigo 17 Care without leaders: the collective powers of affective leadership 198 Iain Munro and Torkild Thanem 18 Caring beyond kinship: applying Jane Addams’ social ethic to the organizational domain 210 Donna Ladkin Index 222
£100.00
Edward Elgar Publishing Ltd Brexit in the Workplace: A Psychology of
Book SynopsisThis timely book explores the psychological repercussions of Brexit in the workplace. Illustrating the mental and emotional impact of the Brexit process, interdisciplinary chapters demonstrate its effect on the wellbeing of workers and its implications for the welfare of the workforce in the future. Bringing together international contributors from a range of disciplines, this topical book focuses on key areas of workplace functioning, including higher education institutions, corporate social responsibility and the emerging experiences of businesses, migrant workers and politicians. The major psychological, political and economic implications for employers, employees and policy-makers are considered, and the importance after Brexit of actions that preserve and build on progress already achieved in the UK workplace are highlighted. Brexit in the Workplace will appeal to scholars and students of politics, psychology and business, as well as business leaders and policy-makers wishing to gain valuable insights into the range of issues facing the workforce in the current atmosphere of political change and uncertainty around Brexit. Table of ContentsContents: Preface x 1 A psychology of Brexit 1 Ashley Weinberg 2 Brexit bother: a story of uncertainty and (possibly) resilience 17 Richard Plenty and Terri Morrissey 3 ‘Should we exit before Brexit?’ Experiences and future plans of Hungarian workers in post-Referendum Britain 37 Ivett Bernadett Racz 4 The econometrics of Brexit: science or a means of expressing confirmation bias? 58 Imad A. Moosa 5 The impact of Brexit on health and wellbeing in the workplace: what we know so far 80 Christian van Stolk 6 Brexit and Corporate Social Responsibility: a controversial case 96 Alexander-Stamatios Antoniou and Nikos Drosos 7 Brexit ‘at work’ in Parliament 112 Richard Kwiatkowski 8 The impact of Brexit on higher education institutions and EU students 129 Nikos Drosos and Alexander-Stamatios Antoniou 9 A psychology of survival? 142 Ashley Weinberg Index 158
£83.00
Edward Elgar Publishing Ltd Handbook of Research on Creativity and Innovation
Book SynopsisThis cutting-edge Handbook takes stock of a diverse set of theoretical and methodological perspectives that address creativity, innovation, and the ways in which they intersect. Considering the development of the field, the Handbook examines current trends to chart a path forward for promising future research. Leading international contributors showcase some of the most advanced and interesting work in the creativity and innovation field, providing a platform for idea exchange and cross-fertilization. Reviewing the foundations for conducting rigorous creativity research, chapters elaborate on theoretical models that explain both individual and team creativity and innovation, and discuss the relationship between creativity and standardization. The Handbook also analyzes the role of social influences in the processes of creativity and innovation, as well as how to make sense of and study creativity and innovation. In doing so, the Handbook highlights both quantitative and qualitative research methods for conducting creativity-innovation research. Presenting an expert analysis of research on creativity and innovation, this Handbook will be a vital reference point for scholars and students in these fields, in addition to the areas of organizational innovation and organizational behavior. It will also be useful for practicing managers interested in understanding creativity and innovation.Trade Review'This outstanding Handbook brings together leading scholars who show us, across different levels of analysis and methodological approaches, how creativity and innovation relate to topics as diverse as leadership, social networks, and loneliness. The intersection of different research trajectories is woven throughout. The book is structured to provide foundations for understanding existing research, social contexts in which creativity and innovation occur, and directions for future work. This volume captures the current universe of leading ideas concerning a vital research area.' -- Martin Kilduff, University College London, UKTable of ContentsContents: Introduction: shared foundations and diverse inquiries for advancing creativity and innovation research 1 Jing Zhou and Elizabeth D. Rouse PART I FOUNDATIONS OF CREATIVITY AND INNOVATION RESEARCH 1 Conducting rigorous research on individual creativity 12 Christina E. Shalley and Amy P. Breidenthal 2 The dual pathway to creativity model: implications for workplace creativity 28 Bernard A. Nijstad, Eric F. Rietzschel, Matthijs Baas, and Carsten K.W. De Dreu 3 Team creativity and innovation 49 Daan van Knippenberg and Inga J. Hoever 4 Creativity and standardization: tension, complementarity, and paradox 67 Robert C. Litchfield, Yuna S.H. Lee, and Lucy L. Gilson PART II THE ROLE OF SOCIAL INFLUENCES, INTERACTIONS, AND PROCESSES IN CREATIVITY AND INNOVATION 5 Social network and creativity 82 Ronald S. Burt 6 Creative leadership across contexts 105 Charalampos Mainemelis, Olga Epitropaki, and Ronit Kark 7 Leading groups and teams towards successful innovation 129 Eric F. Rietzschel, Diana Rus, and Barbara Wisse 8 Teams as synthesizers: the role of constraints in the process of creative synthesis 156 Sarah Harvey and Poornika Ananth 9 Family and its influences on work creativity 181 Nora Madjar 10 Creativity connects: how the creative process fosters social connection and combats loneliness at work 204 Jack A. Goncalo, Joshua H. Katz, Lynne C. Vincent, Verena Krause, and Shiyu Yang PART III STRETCHING HOW WE MAKE SENSE OF AND STUDY CREATIVITY AND INNOVATION 11 Creative spirals: when ideas beget ideas 225 Andrew Hargadon 12 Creativity over the career 245 Pier Vittorio Mannucci 13 Unraveling the bias against novelty: guiding the study of our tendency to desire but reject the new 267 Jennifer Mueller and Yidan Yin 14 Who is the creator? How uncertainty, threat and implicit models create paradoxical evaluations of creativity 290 Kerrie L. Unsworth and Aleksandra Luksyte 15 Using qualitative methods to generate divergence in creativity theory 309 Elizabeth D. Rouse and Michael G. Pratt Index 330
£174.00
Edward Elgar Publishing Ltd Human Resource Management and Evolutionary
Book SynopsisAnswering pressing questions regarding employee selection and mobbing culture in the workplace, Andrew R. Timming explores the unique intersection of the biological sciences and human resource management. With a rich set of theoretical and empirical chapters, the author shines an innovative light on the fields of human resource management, organizational behavior and evolutionary psychology, engaging with the nature vs. nurture debate as well as offering a ground-breaking explanation for workplace bullying, unconscious bias, and employee selection decision-making. At times poignant and controversial, the book illustrates the dark side of human nature, with a unique focus on our primordial instincts. An excellent exploration into an emerging area, this Footprint will be ideal for human resource management and organizational behavior academics, as well as those interested in applied evolutionary, social, organizational, and experimental psychology.Trade Review‘Exceptional and impressively well organized and presented, Human Resource Management and Evolutionary Psychology is unreservedly recommended for corporate and academic libraries,Human Resource Management and Contemporary Psychology collections and supplemental studies lists.’ -- Midwest Book ReviewTable of ContentsContents: 1. The Evolutionary Psychology of Human Resource Management 2. Understanding The Evolutionary Bases Of Workplace Mobbing Behavior: A Bio-Psycho-Social Model 3. Skin Tone As A Cue To Employability: Sociology Against Evolutionary Psychology 4. Gender Fluidity At Work: Is Sexual Dimorphism An Advantage In The Labor Market? 5. The Effect Of Facial (A)Symmetry On Employment Chances: Smarter, Healthier, Sexier, More Productive? 6. Unconscious Bias And The Future Of HRM Decision-Making References Index
£80.87
Edward Elgar Publishing Ltd The Imagined Organization: Spaces, Dreams and
Book SynopsisOrganizing is made possible by sense-making. This book represents a narrative quest for a symbolic grounding to help leaders in times when stable social structures and institutions dissolve and disappear. Monika Kostera approaches this sense-making process through innovative and exciting research methods, collecting stories from participants and exploring plots and outcomes of an imagined meeting between two symbolic worlds: one of the internal and imaginative and the other of the external and corporate. Investigating the spatiality and temporality of these stories, the author offers critical implications for educational practice, arguing that teachers should engage and develop students' imaginations and creativity to question the hidden rules of social settings and interactions in organizational and business situations. Innovative and visionary in scope, this book will be critical for researchers of organization theory at all levels, particularly those looking for new research methods and applications. Students of business and organizational studies will also benefit from its unique insights into business-related settings, as well as leaders and practitioners searching for innovative directions in business environments.Trade Review'Fresh and provoking, Monika Kostera's book challenges managerial and organizational literature through an evocative process of imagining novel forms of management of organizational life in contemporary societies. This book resonates as a poetic performance that invites students and organizational scholars to symbolically interrogate their research and teaching practices.' --Antonio Strati, University of Trento, ItalyTable of ContentsContents: Introduction In Search Of A Third Lens 1. Why Organize? 2. Space, Our Friend 3. Imagination 4. The Meeting Of Two Organizational Worlds 5. Reverse Journey 6. And Then There Was Silence 7. In Search Of Freedom In The Corporation 8. In Transition Coda: Being There Appendix: A Note On Narrative Collage For Ethnographers Bibliography Index
£88.00
Edward Elgar Publishing Ltd Brexit in the Workplace: A Psychology of
Book SynopsisThis timely book explores the psychological repercussions of Brexit in the workplace. Illustrating the mental and emotional impact of the Brexit process, interdisciplinary chapters demonstrate its effect on the wellbeing of workers and its implications for the welfare of the workforce in the future. Bringing together international contributors from a range of disciplines, this topical book focuses on key areas of workplace functioning, including higher education institutions, corporate social responsibility and the emerging experiences of businesses, migrant workers and politicians. The major psychological, political and economic implications for employers, employees and policy-makers are considered, and the importance after Brexit of actions that preserve and build on progress already achieved in the UK workplace are highlighted. Brexit in the Workplace will appeal to scholars and students of politics, psychology and business, as well as business leaders and policy-makers wishing to gain valuable insights into the range of issues facing the workforce in the current atmosphere of political change and uncertainty around Brexit. Table of ContentsContents: Preface x 1 A psychology of Brexit 1 Ashley Weinberg 2 Brexit bother: a story of uncertainty and (possibly) resilience 17 Richard Plenty and Terri Morrissey 3 ‘Should we exit before Brexit?’ Experiences and future plans of Hungarian workers in post-Referendum Britain 37 Ivett Bernadett Racz 4 The econometrics of Brexit: science or a means of expressing confirmation bias? 58 Imad A. Moosa 5 The impact of Brexit on health and wellbeing in the workplace: what we know so far 80 Christian van Stolk 6 Brexit and Corporate Social Responsibility: a controversial case 96 Alexander-Stamatios Antoniou and Nikos Drosos 7 Brexit ‘at work’ in Parliament 112 Richard Kwiatkowski 8 The impact of Brexit on higher education institutions and EU students 129 Nikos Drosos and Alexander-Stamatios Antoniou 9 A psychology of survival? 142 Ashley Weinberg Index 158
£23.95
Edward Elgar Publishing Ltd Handbook of Research on Identity Theory in
Book SynopsisThe Handbook of Research on Identity Theory in Marketing features cutting-edge research that delves into the origins and consequences of identity loyalty and organizes these insights around five basic identity principles that span nearly every consumer marketing subdomain. The Handbook explores [1] what makes an identity come to mind [2] what creates strong associations between identities and products [3] how consumers use brands to verify who they are or want to become [4] how consumption enhances or resolves conflict amongst identities and [5] how marketing and consumption becomes particularly relevant to particular identities. Each of these five principles are fully analyzed by a who's who of world-class international marketing scholars. This Handbook is a comprehensive and state of the art treatment of identity and marketing: An authoritative and practical guide for academics, brand managers, marketers, public policy advocates and even intellectually curious consumers. Contributors include: J. Angle, K. Aquino, J.J. Argo, A. Barasch, D.A. Briley, L.N. Chaplin, S. Chen, N.V. Coleman, S. Connors, S.W. Dagogo-Jack, D.W. Dahl, S. Danziger, K.G. DeMarree, K. Diehl, S.L. Dommer, L. Dunn, K.M. Durante, J. Edson Escalas, I. Gallo, T. Gaustad, M. Graso, L. Grewal, V. Griskevicius, G.R. Henderson, T. Hill, K.C. Husemann, G.V. Johar, A.C. Jones, K. Jung, K.L. Kettle, C. Lamberton, J. Laran, C. Lelchuk, E. Leung, T.M. Lowrey, B. McFerran, R. Mehta, A.C. Morales, H. Nikolova, E. Ok, J.G. Olson, G. Paolacci, A.W. Perkins, S. Puntoni, T. Rank-Christman, R. Scott, J. Shang, L.J. Shrum, B. Simpson, K. Spangenberg, A.T. Stephen, L. Weiss, S.C. Wheeler, K. White, K. Wilcox, K.P. Winterich, L. Xu, G. ZaubermanTrade Review'Understanding the relationship between consumption and identity is a cornerstone of recent consumer research, providing a crucial tool for examining the meaning of consumption and its multiple critical roles in consumers' lives. Reed and Forehand have provided an extremely useful conceptual framework and assembled an outstanding set of authors and compelling chapters detailing the most current ideas, theories, and findings on identity and consumption. This book is an absolute must for any consumer researcher interested in identity!' --James R. Bettman, Duke University, US‘Americus Reed and Mark Forehand's Handbook of Research on Identity Theory in Marketing is a testimony to the aphorism that there is nothing as practical as a good theory. In this case, five principles of identity salience, association, verification, conflict and relevance that anchor the scholarly contributions in the Handbook. If brand managers are accidental psychologists trying to understand how brands activate human identities, this book provides fertile foundation for reflection on how managerial theories in use might move from implicit to explicit.’ --Rohit Deshpande, Harvard Business School, USTable of ContentsContents: Introduction: the long and winding road to understanding identity theory and marketing 1 Americus Reed II and Mark Forehand Quick chapter overviews 7 PART I THE IDENTITY SALIENCE PRINCIPLE 1 Identity salience: understanding when identity affects consumption 30 Keri L. Kettle 2 Nobody has to lose: introducing the concurrent identity and goal activation (CIGA) framework 44 Juliano Laran 3 An evolutionary approach to identity research 57 Aziza C. Jones, Kristina M. Durante and Vladas Griskevicius 4 How signaling motives and identity salience influence luxury consumption 72 Keith Wilcox 5 The role of identity salience in creative thinking 85 Ravi Mehta, Lidan Xu and Darren W. Dahl 6 Branding virtuous victimhood: how activating the salience of a consumer’s moral identity motivates resource transfers to victim groups 97 Maja Graso, Karl Aquino and Ekin Ok PART II THE IDENTITY ASSOCIATION PRINCIPLE 7 Implicit egocentrism in consumer behavior 112 Scott Connors and Andrew W. Perkins 8 Reminiscing on self‒brand connections: differentiating experiential versus symbolic origins 125 Jennifer Edson Escalas, Iñigo Gallo and Tarje Gaustad 9 Ownership and identity: a cognitive perspective 141 Gita Venkataramani Johar, Jaeyeon Chung and Liad Weiss 10 Temporal identity and the pursuit of self-enhancement 158 Sokiente W. Dagogo-Jack 11 A framework for considering dissociative identity effects in consumption 172 Bonnie Simpson, Lea Dunn and Katherine White PART III THE IDENTITY VERIFICATION PRINCIPLE 12 Identity and compensatory consumption 186 Derek D. Rucker and Christopher Cannon 13 Associations matter: revisiting the threat typology model 199 Katie Spangenberg and Justin Angle 14 Memory pointers and identity 212 Gal Zauberman, Kristin Diehl and Alixandra Barasch 15 Identity, personal continuity and psychological connectedness across time and over transformation 225 Oleg Urminsky and Daniel Bartels 16 How technology shapes identity-based consumer behavior 240 Eugina Leung, Gabriele Paolacci and Stefano Puntoni 17 Identity verification through pain in extraordinary consumer experiences 255 Rebecca Scott, Katharina C. Husemann and Tim Hill 18 The creation of identity and brand meaning: the automatic versus creative use of mental models in language 270 Colette Lelchuk, Marianne Gordon, Torsten Ringberg and David Luna PART IV THE IDENTITY CONFLICT PRINCIPLE 19 The role of self-structure in managing identity conflict 285 Karen Page Winterich, Nicole Verrochi Coleman and Sara Loughran Dommer 20 Causal beliefs in the self-concept and identity-based consumption 298 Stephanie Y. Chen 21 No (wo)man is an island: dyadic decision-making and identity conflict 313 Hristina Nikolova and Cait Lamberton 22 Cultural identities in the era of globalization: implications for consumer behavior 332 Carlos J. Torelli and Hyewon Oh 23 Prevalence, antecedents and consequences of actual‒desired attitude discrepancies 346 S. Christian Wheeler and Kenneth G. DeMarree PART V THE IDENTITY RELEVANCE PRINCIPLE 24 Religious identity in marketing 361 Joseph E. Barbour, Naomi Mandel and Adam B. Cohen 25 Political ideology: basis for a dynamic social identity 374 Donnel A. Briley, Kiju Jung and Shai Danziger 26 Identity in the digital age 388 Lauren Grewal and Andrew T. Stephen 27 The role of identity relevance in the retail environment 404 Jennifer Argo 28 Identity and charitable giving: the six-self framework 417 Jen Shang 29 Children’s materialism and identity development 434 Lan Nguyen Chaplin, L.J. Shrum and Tina M. Lowrey 30 Identity-based perceptions of others’ consumption choices 448 Jenny G. Olson, Brent McFerran, Andrea C. Morales and Darren W. Dahl 31 When do identity-relevant symbols backfire? An exploration of identity-symbolic fixed and malleable connotations 462 Tracy Rank-Christman and Geraldine Rosa Henderson Index 475
£47.45
Edward Elgar Publishing Ltd Elgar Companion to Managing People Across the
Book SynopsisThe Elgar Companion to Managing People Across the Asia-Pacific provides a crucial exploration of current business and management research, touching upon topics such as leadership, employee motivation and politics, and innovation to provide a timely examination of management in the Asia-Pacific. It addresses how unique cultural, societal and governance factors in the Asia-Pacific affect business practices. Bringing together the work of a diverse collective of international authors, chapters explore often challenging topics such as the position of ageing workers in the Asia-Pacific and the dynamics of a multigenerational workforce. They carefully examine organizational psychology processes among Asia-Pacific workers in order to paint an accurate picture of differing work environments. Ultimately, this accessible Companion directly focuses on ongoing research efforts to conceptualize the culture, engagement and potential shifts within Asia-Pacific work environments. This discerning Elgar Companion will be beneficial for researchers and academics of multiple disciplines, such as business and management, international business, finance and organizational psychology. It will additionally be of use to practitioners in management positions seeking to understand contemporary issues within the field.Trade Review‘This is a welcome addition to the literature on managing people and organizations in the Asia-Pacific that takes an indigenous and critical stance on the prior dominance of ethnocentric Western perspectives. It successfully and competently covers the context and operation of many of the main dimensions and contours of Asian management.’ -- Chris Rowley, University of Oxford and University of London, UK.‘This collection of essays on leading and managing people in the Asia-Pacific from an organizational psychological perspective and through a Western and non-Western lens is an indispensable addition to the literature to help understand the rapidly-changing landscape in the Asia-Pacific. A must-read for researchers, practitioners and policy makers to help them develop better insights and benefit from these developments.’ -- Rosalie L. Tung, Simon Fraser University, Canada‘In this comprehensive collection of articles, the authors offer a timely and definitive look at the complex landscape of managing people in one of the most vibrant regions of the world. Firmly grounded in theories and empirical data, this volume provides contextualized thinking on the changing nature of work, leadership, work culture, policy and innovation in the Asia-Pacific. The rich insights from this Companion can also inform future cross cultural studies both locally and across the globe.’ -- Leigh Anne Liu, Georgia State University, US‘This Companion captures a wide range of issues critical to managing people in the Asia-Pacific context and offers valuable new insights into the world of work post-Covid-19. It is a must-read for readers interested in learning more about human resource management in the Asia-Pacific for a productive future of work.' -- Fang Lee Cooke, Monash University, AustraliaTable of ContentsContents: PART I THE CHANGING NATURE OF WORK AND WORKERS Introduction to Managing People Across the Asia-Pacific: An Organizational Psychology Approach 2 Eddy S. Ng, Jonathan E. Ramsay, Jacob Wood and K. Thirumaran 1 The post-pandemic workplace: issues and insights for future research and action 19 Pengji Wang, Shaoyuan Chen, Angeline Lim Cuifang and Sophia Zhao Xiuxi 2 Telework and telecommuting as new work forms 47 Yvette Blount and Lucy Taksa 3 Independent working and the gig economy 63 Mingming Cheng and Amy Wei Tian 4 Challenges in managing a multigenerational and diverse workforce 77 Masud Chand 5 The global workforce in Asia 93 Panagiotis Kyriakopoulos and Ioannis C. Thanos PART II LEADING AND MANAGING IN ASIA 6 Asian leadership: foundations, diversity and challenges 112 Smita Singh and Sophia Zhao Xiuxi 7 Groups and teams in the Asia-Pacific 131 Naina Gupta 8 Recruitment in China 147 Lin-Ya Hong and Fabian Jintae Froese 9 Supervisors’ prosocial feedback delivery: dispositional trait and motivational concerns 168 Joyce S. Pang and Jisoo Ock 10 Managing burnout and wellbeing 183 Bek Wuay Tang, Jacinth Tan and William Tov 11 The quest for work–life balance 200 Xi Wen (Carys) Chan, Paula Brough, Carolyn Timms and Sherry S.Y. Aw 12 Employee engagement in East Asia 218 Jihye Oh and Shuang Frances Wu PART III THE ASIAN WORK ENVIRONMENT 13 Organizational culture in Asian societies 250 Pengji Wang, Caroline Yook Ling Wong, Emiel L. Eijdenberg, Adrian Bradshaw and Chun Meng Tang 14 Virtual work challenges and opportunities in the Asia-Pacific region: the role of organizational virtual work climate 269 Lama Blaique and Ashly Pinnington 15 Organizational power and politics in Asia 289 Diep Nguyen, Stephen Teo and Nguyen-Vuong Khoi 16 Corporate language policy and its implementation in Asia-Pacific business 316 Anna J.C. Hsu and Kevin Au 17 Religion and spirituality in the Asian workforce 334 Barry Tse, Kuhanesan Naidu and Jonathan E. Ramsay PART IV POLICY AND INNOVATION IN ASIA 18 Asian economies in transition 352 Sook Rei Tan, Haejin Jang, Benedict Atkinson and Jacob Wood 19 How power distance shapes social and employment protections in Asian societies 377 Ulrike Sengstschmid and Chan-Hoong Leong 20 Driving creativity and innovation in Asia 403 Sean T.H. Lee and Angela K.-y. Leung Index
£180.00
Edward Elgar Publishing Ltd Leadership and Charisma: A Cultural-Evolutionary
Book SynopsisThis innovative book explores the universal and cultural foundations that underlie the dynamics of leadership. It asks key questions such as: why are we attracted to leaders? Why do we perceive certain leaders as charismatic? And why do some leaders who are perceived as charismatic during a certain period cease to be perceived as such in another period?Taking a unique evolutionary and cultural perspective, Micha Popper and Omri Castelnovo argue that the desire for leaders is inherent in the ‘evolutionary software’ of the human race. They provide an observation of the basic evolutionary foundations common to all animals before exploring elements that are unique to humans. The book considers acquired signals, universal and cultural signs of leadership and the phenomenon of charisma. Through the presentation of case studies and historical examples, the book demonstrates how followers create images of leadership and how evolutionary, psychological, and cultural aspects affect this process.Original and visionary in its approach, this book will be a valuable resource for scholars and students with a focus on business leadership, organizational behavior, and organizational psychology. Its use of both contemporary and historical case studies will also be beneficial for business managers and practitioners.Trade Review‘Charisma has always been a fascinating, but complex and elusive, construct. This analysis looks at both the evolutionary roots and social psychological processes underlying charisma. It provides an excellent understanding of the role of leader, follower, culture, and situation in establishing and maintaining the charismatic relationship. Scholarly, yet accessible, this is a must-read for anyone interested in charisma and charismatic leadership.’ -- Ronald E. Riggio, Claremont McKenna College, USTable of ContentsContents: 1. Introduction to Leadership and Charisma 2. Evolution and sensitivity to signals 3. The attraction to leaders 4. Charisma 5. Reflections and unresolved questions Epilogue References Index
£80.87
Edward Elgar Elgar Encyclopedia of Organizational Psychology
Book Synopsis
£315.00
Edward Elgar Publishing Ltd Bullying and Harassment at Work: An Innovative
Book SynopsisBullying, harassment and other unacceptable workplace behaviors pose significant problems for organizations. This exploration of the issue notes that factors from within the organization may help determine who and why some individuals become targets and others become bullies. The authors explore different types of behaviors where managers and management, as well as employees, are the problem.Each chapter has anecdotes scattered throughout and contains a ‘mini-case,’ review questions, ‘action’ items, and two longer cases, all based on actual events. The authors present a unique framework (V-REEL®) to assist individuals and organizations in analyzing the organization’s environment in an effort to eradicate the negative behavior forces that contribute to bad behavior. In addition, they have included a glossary of important terms, a bibliography of useful references, a survey that may be used to assess conditions in the organization, and a listing of organizations that provide information or assistance.These various pedagogical tools enable the book to be used by human resource professionals, managers, employees, and academics as individuals or in groups to both avoid and eradicate bullying and harassment at work.Trade Review‘As a finance professional, I really enjoyed how Van Fleet and Van Fleet applied Multidimensional Scaling to demonstrate just how much commonality exists between Bullying and Harassment thus creating "B≈H". In addition, they clearly demonstrate a very clever application of the V-REEL® framework and how it can significantly help organizations and employees address "B≈H". Their application can help establish baselines across 5 criteria areas and provide organizations a means to track their on-going progress.’ -- Jack Spitzer, Plexus Worldwide‘Bullying and Harassment at Work: An Innovative Approach to Understanding and Prevention by David and Ella Van Fleet delivers as the title promises. Definitions, descriptions, and examples help the reader understand the roles and responsibilities of the individual, the organization, and society in curtailing bullying and harassment and moving to functional, supportive workplaces. Therefore, this book will work equally well in the classroom or in corporate training settings. I especially like the idea of asking the reader to write out their answers to questions before reading a chapter and then to answer again after reading.’ -- Abagail McWilliams, UIC College of Business Administration, US‘This book has a structure that demystifies a complex topic, is easy to read, and is embedded with scholarly details that would allow people at any level of the organization to benefit. The first-level managers in my organization will find great guidance in understanding the larger implications of how their day-to-day simple actions can impact how positional power unbalances play in deteriorating the quality of work life. The methods in chapter seven, V-REEL®, will provide me with a playbook in putting together policies and objectives, that work with the small yet global nature of Tsquared Robotics LLC. I found the book to provide insight. My spouse and I have initiated objective conversations as she leads the Woman Resources Group at her company. I will even go as far as recommending the book as an HR guide to setting accountability and modeling good workplace conduct that transcends cultural and perceptive boundaries.’ -- Tani Tambila, Tsquared Robotics LLC‘The existence and effects of bullying and harassment in organizations are widespread and deeply caustic as eroding factors for both morale and performance. This book's effectiveness as a tool to help understand, mitigate, and eliminate bullying and harassment is greatly appreciated from my perspective. In an ideal world, managers and executives would not need this book. Because we do not live in an ideal world, my recommendation would be for managers and executives to keep a copy of this book nearby and occasionally return to it as a reminder of their responsibilities regarding the health and well-being of the people surrounding them. It has become part of my library of essential books for understanding how to be an effective leader.’ -- David Flint, Value Creation Company and author of Think Beyond Value–Building Strategy to Win‘The scenarios addressed in this book are both invaluable and timely. In this day and age, if companies are not thinking about these types of workplace situations, it is only a matter of time before they will. This book gives great insight and recommendations on how to deal with these situations while lowering risk and improving the workplace environment.’ -- Lloyd Church, Raymond James‘Unacceptable behavior in the workplace, at first glance, seems intuitive to recognize and address. If it were only that simple. The brilliance of this book is that it reveals the nuances of bullying and harassing behaviors. It is an evidence-based treatise on how to analyze, decide, and lead organizations in this critical time.’ -- Mike D’Onofrio, Bristol Myers SquibbTable of ContentsContents: Preface 1. Bullying and harassment 2. What is B≈H? 3. Types and examples 4. When management is the problem 5. Unacceptable workplace behavior in general 6. Workplace violence 7. Trying to understand 8. Individual actions 9. Organizational responsibility 10. Government regulations 11. What’s next? Bibliography Index
£106.58
Edward Elgar Publishing Research Handbook of Academic Mental Health
Book Synopsis
£230.00
Edward Elgar Publishing Ltd Research Handbook on Organisational Integrity
Book SynopsisThis ground-breaking Research Handbook showcases the value, uniqueness, versatility, and holistic character of organisational integrity. Bringing together diverse perspectives from a wide range of expert contributors, it not only provides a comprehensive overview of the current state of the field, but also charts exciting new directions for future research.Chapters explore the many dimensions and characteristics of organisational integrity, analysing the varied ways in which it can be defined, operationalised, and organised. They cover key topics including organisational hypocrisy, integrity in the supply chain, accountability, and integrity management systems. Combining the approaches of business ethics and public administration ethics, contributors examine both public and private organisations to present novel insights into organisational integrity. Ultimately, this Research Handbook highlights the richness of organisational integrity as a concept, and the importance of nurturing and unlocking it in scholarship and in practice.Providing a unique understanding of organisational integrity, this Research Handbook will be an invaluable resource for students and scholars of business ethics, public administration ethics, public integrity, management, and organisation. It will also be an essential guide for professionals seeking to protect and improve the integrity of their organisations.Trade Review‘This Research Handbook is extremely practical and amazingly comprehensive. Organisational integrity is one of the most important issues facing every corporation as we move to a more challenging world of stakeholder capitalism. It is chock full of innovative ideas, best practices, and common sense.’ -- R. Edward Freeman, University of Virginia, USTable of ContentsContents List of contributors viii 1 Introduction to Research Handbook on Organisational Integrity 1 Muel Kaptein PART I POSITIONS OF ORGANISATIONAL INTEGRITY 2 Managing for organisational integrity 8 Lynn Sharp Paine 3 Contemporary research into organisational integrity 24 Carole L. Jurkiewicz 4 Concepts closely related to organisational integrity 36 Duane Windsor 5 Integrity, integrity violations and integritism 54 Leo Huberts PART II PERSPECTIVES ON ORGANISATIONAL INTEGRITY 6 A nature perspective on organisational integrity 70 Craig Dunn 7 An evolutionary perspective on individual integrity in organisations 83 Marc Orlitzky 8 A spiritual perspective on organisational integrity 97 Tracy H. Porter, Kelly Gillerlain, and Nicholas Messina 9 A criminological perspective on organisational integrity 111 Nina Tobsch, Benjamin van Rooij, and Marieke Kluin 10 A positive behavioural ethics perspective on organisational integrity 129 Linda Klebe Treviño, Niki A. den Nieuwenboer, and Jennifer Kish-Gephart 11 An intersubjective perspective on organisational integrity 162 Wim Vandekerckhove 12 A practical reasoning perspective on corporate integrity 175 Thomas Donaldson 13 A discursive justification perspective on organisational integrity 190 Dirk Ulrich Gilbert, Michael Behnam, and Max Schormair 14 A virtue ethics perspective on organisational integrity 210 Ignacio Ferrero, Maria Clara Ames, and Mauricio C. Serafim 15 A contractual perspective on organisational integrity 226 Ben Wempe and Johan Wempe 16 A regulatory perspective on organisational integrity 243 Martin de Bree and Annemiek Stoopendaal 17 An institutional perspective on organisational integrity 257 Timo Fiorito and Michel Ehrenhard 18 A corporate governance perspective on organisational integrity 280 Peter Verhezen 19 A critical perspective on organisational integrity 301 Marcel Becker and Edgar Karssing PART III DIMENSIONS OF ORGANISATIONAL INTEGRITY 20 Organisational integrity as social coherence 319 Marvin T. Brown 21 Organisational integrity as congruence 335 Anthony D. Molina 22 Organisational integrity as wholeness 352 Thomas Maak and Nicola M. Pless 23 Organisational integrity as a virtue 363 Miguel Alzola 24 Organisational integrity as an epistemic virtue 377 Marco Meyer PART IV CHARACTERISTICS OF ORGANISATIONAL INTEGRITY 25 Organisational integrity and responsibility 393 Mihaela Constantinescu 26 Organisational integrity and accountability 413 Natasha V. Christie 27 Organisational integrity and voice 428 Brett Beasley with Mary Gentile 28 Organisational integrity and inclusion 446 Geoffrey A. Silvera, Jonathan M. Fisk, and Courtney N. Haun 29 Organisational integrity and transparency 468 Colin Higgins and Samuel Tang 30 Organisational integrity and hypocrisy Gökhan Kılıçoğlu and Derya Kılıçoğlu 31 Organisational integrity, citizenship, and legitimacy 495 Jacob Dahl Rendtorff 32 Organisational integrity, trust, dissociative identity, and HR 508 Roger C. Mayer and Paul Mulvey 33 Organisational integrity and success 522 Madeleine J. Fuerst and Christoph Luetge PART V MANAGEMENT OF ORGANISATIONAL INTEGRITY 34 Integrity management systems 539 Jeroen Maesschalck, Alain Hoekstra and André van Montfort 35 The weak point analysis as a method for measuring and improving organisational integrity 555 Carsten Stark and Yannik Morbach 36 Organisational integrity, culture, and performance 574 Abidoun Owoloja and Louise Manning 37 Operationalising integrity within supply chains 588 Louise Manning
£255.00
Edward Elgar Publishing Ltd Handbook on HR Process Research
Book SynopsisThis forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance.Expert contributors explore an emerging stream of research in human resource management (HRM) which suggests that attention should be paid to how line managers implement HR practices and how employees perceive, understand and attribute these HR practices. Chapters consider the implications of employees‘ and leaders‘ HR attributions and their performance, HRM system strength, change, talent management and the role of line managers in the HRM process. Providing an overview of the current knowledge in the HR process research, the Handbook also discusses future avenues and directions for the field. Demonstrating the dynamics of how HR practices impact organisational and individual outcomes, this Handbook will be critical reading for scholars and students of human resource management, organisational behaviour and research methods in business and management. It will also be beneficial for HR professionals seeking to understand how they can increase the effectiveness of their HR management.Trade Review‘Practitioners and scholars alike have long sought to understand how human resource management affects employee and organizational outcomes. HRM process theories help to address this enigmatic question. This edited volume is dedicated to unpacking relevant attribution and HRM system strength theories, with commentary from world-leading scholars. Through insightful theorizing and promising empirical evidence, conceptual and methodological questions pertinent to employees, line managers, organization leaders, and HR professionals are raised and addressed, setting the stage for exciting future research and practice.‘Table of ContentsContents: 1 Introduction to human resource management process 1 Charmi Patel, Huadong Yang and Karin Sanders PART I THE STATE OF HR PROCESS RESEARCH 2 HR attributions: a critical review and research agenda 8 Rebecca Hewett 3 HR strength: past, current and future research 28 Karin Sanders, Timothy C. Bednall and Huadong Yang 4 Perceptions of HRM: When do we differ in perceptions? When is it meaningful to assess such differences? 47 Yvonne G.T. van Rossenberg PART II NEW APPLICATIONS 5 Team leaders’ HR attributions and their implications on teams and employee-level outcomes 71 Yucheng Zhang, Zhiling Wang and Xin Wei 6 Putting perceived HR credibility into the HRM process picture: insights from the elaboration likelihood model 84 Xiaobei Li 7 HRM system strength implementation: a multi-actor process perspective 100 Anna Bos-Nehles, Jordi Trullen and Mireia Valverde 8 The hard problem: human resource management and performance 116 Keith Townsend, Kenneth Cafferkey, Tony Dundon and Safa Riaz 9 Employee attributions of talent management 133 Adelle Bish, Helen Shipton and Frances Jorgensen 10 Change within organizations: an attributional lens 146 Karin Sanders and Alannah Rafferty PART III STRENGTHS, WEAKNESSES AND FUTURE DIRECTIONS 11 Reflections on the HR landscape 163 Cheri Ostroff 12 The role of line managers in the HRM process 178 David E. Guest Index
£135.00
Edward Elgar Publishing Ltd Well-Being and the Quality of Working Lives
Book SynopsisThis insightful book draws together expansive international and interdisciplinary evidence to develop a comprehensive framework for understanding and enhancing workplace well-being through the lens of job quality. It analyses how paid work influences the well-being of workers, the organizations for which they complete tasks of employment, and the societies in which we live.Daniel Wheatley constructs a theoretical framework around three strategic elements: the culture of the organization and its workers, the structures that govern their activities, and the physical and psychological work environment. The book then explores six dimensions which underpin these strategic elements: job properties, flexibility, rewarding careers, relationships, giving, and physical space and activity. Incorporating case studies and practical insights for applying the framework, including measurement methods, the book offers a comprehensive account of the influences and impacts of paid work on the quality of working lives.Contributing to the understanding of the complex and dynamic relationship between well-being and the quality of our working lives, this book will be a valuable resource for scholars and students of human resource management, organization studies, employment relations and organizational behaviour. Its practical guidance will also be beneficial for business managers and practitioners in these fields.Trade Review‘The importance of work for one’s well-being is being increasingly recognized by scholars and policymakers alike. This insightful book enhances considerably our understanding of the variety of ways in which paid work influences both objective and subjective aspects of well-being. Its multidimensional, multimethod, and multidisciplinary approach underscores the utility of a holistic, comprehensive framework for comprehending and addressing the impacts of work quality on workers that will prove useful to managers as well as researchers.’ -- Arne L. Kalleberg, University of North Carolina at Chapel Hill, USTable of ContentsContents: 1. Well-Being and the Quality of Working Lives: an introduction PART I DEVELOPING A FRAMEWORK FOR WORKPLACE WELL-BEING 2. Understanding well-being 3. Well-being and work PART II THE DIMENSIONS OF WORKPLACE WELL-BEING 4. Job properties 5. Flexibility 6. Rewarding careers 7. Relationships 8. Giving 9. Physical space and activity 10. Conclusions: ways to working well References Index
£109.00
Edward Elgar Publishing Ltd Entrepreneurial Personality and Small Business
Book SynopsisEntrepreneurial Personality and Small Business Management offers a comprehensive analysis with theoretical and empirical grounding for understanding how entrepreneurial personality shapes small business outcomes. It explores why entrepreneurs act differently when facing similar situations and why some are more successful than others. Simona Leonelli and Francesca Masciarelli provide detailed quantitative and qualitative analyses based on original datasets, identifying the main personality traits of an entrepreneur. They particularly focus on how entrepreneurial narcissism affects small businesses and influences habitual entrepreneurship. Chapters draw on research techniques from a wide variety of disciplines including strategic management, entrepreneurial finance and innovation studies to reveal the importance and role of personality traits in shaping firm outcomes. This book represents an important step towards the development of a more complete understanding of the entrepreneur's role in a small firm. It will be a valuable resource for scholars and researchers interested in entrepreneurial behavior and SMEs, in particular how personality affects business outcomes. The focus on how personal characteristics, traits and qualities can lead to success will also be of interest to entrepreneurs and business advisors.Trade Review'Leonelli and Masciarelli's book offers an original perspective on the role of personality traits of entrepreneurs and its impact on firms' outcomes. Its focus on entrepreneurial orientation and innovativeness, serial entrepreneurship and entrepreneurial funding renders it a useful guide for scholars interested in the topic.' --Andrea Prencipe, LUISS Guido Carli University, Italy'This book is a delightful guide for entrepreneurs who want to understand how and why their behavior impacts their performance. The manuscript offers a multilevel perspective and will be useful for both scholars and practitioners in the field.' --Vangelis Souitaris, City, University of London, UK and University of St. Gallen, SwitzerlandTable of ContentsContents: 1. Introduction to Entrepreneur Narcissism 2. Understanding entrepreneurial personality 3. Narcissism and entrepreneurial orientation (EO) in small businesses 4. Exploring the relationship between entrepreneurial personality and small business innovation 5. Entrepreneurial personality and small business financing 6. Entrepreneur personality and the choice of seriality 7. The role of entrepreneurial personality: implications and conclusions Index
£80.87
Edward Elgar Publishing Ltd Lessons on Leadership by Terror: Finding Shaka
Book SynopsisWhat makes despotic leaders tick? How do they become despots? On a lesser (but far more common) scale: why are some people ruthlessly abrasive in the workplace? Why do some business leaders appear to lose their sense of humanity? How and why do they create a culture of fear, uncertainty and doubt in their companies?Lessons on Leadership by Terror attempts to discover what happens to people when they acquire power, and whether the abuse of power is inevitable. Manfred Kets de Vries examines the life of the nineteenth-century Zulu king Shaka Zulu in order to help us understand the psychology of power and terror. During his short reign, Shaka Zulu established one of the most successful regimes based on terror that has ever existed, from which the traits of despotic leaders are illustrated. Shaka's life history is a study in the psychology of terror, and he can be a proxy for the behavior of any despot, be it from antiquity or modern times. From his leadership behavior fifteen cautionary lessons are derived, offering valuable principles for contemporary leaders.The book also explores the characteristics of totalitarian states, and discusses what can be done to prevent despotic leaders from coming to the fore. Clear parallels are drawn between Shaka's behavior and that of other, more contemporary, leaders including Hitler, Stalin, Pol Pot and Saddam Hussein.This fascinating and highly original book will be of enormous interest to a broad audience - from students and academics focusing on leadership, political science, and political psychology, to practitioners such as managers, executives, consultants, and leadership coaches.Trade Review'A serious, but readable, study that should be widely read by all concerned with leadership issues.' -- International Journal of Strategic Management'A serious but readable study that should be widely read by all concerned with leadership issues.' -- Long Range Planning'This book is the most up-to-date available investigation of the understanding of tyranny and terror that psychologists, psychoanalysts and experts on group and institutional behaviour can provide. Manfred Kets de Vries has produced a masterpiece. He draws on a wealth of published research in the field and relates it in an academically excellent, yet eminently readable, way to the premier problem of the beginning of the 21st century. I strongly recommend it.' -- Anton Obholzer, formerly Tavistock Centre London, Psychoanalyst and Organizational Consultant'From constructive narcissism to reactive narcissism, we are but one step away from megalomania and terror. Professor Kets de Vries traces the origin of leadership by terror to early childhood in this case study of Shaka Zulu. A gruesome story warns us that terror may be inherent in the human condition.' -- Abraham Zaleznik, Harvard Business School, USTable of ContentsContents: Preface Introduction Part I: The Historical Context 1. A School for Tyranny: Learning from Hardship, Betrayal and Humiliation 2. The Making of a Military State: Honing the Assegai 3. Ruling by Fear: Bringing Enemies and Allies Alike to Submission Part II: The Question of Character 4. The Inner Theatre of the King: Acting Out Personal Concerns on a Public Stage 5. Monte Cristo in Africa: Seeking Revenge for Past Wrongs 6. The Nature of Relationships: Being Unable to Establish Real Intimacy 7. Paranoia – The Disease of Kings: Exercising Caution Beyond the Bounds of Danger 8. The Terrorist Mind: Protecting the Self by Victimizing Others Part III: Leadership by Terror 9. Following the Leader: Colluding in Cruelty 10. Lessons in Leadership: Teaching by Example and Omission Part IV: Deconstructing Totalitarianism 11. A Throne of Blood: Deploying the Tools of Tyranny 12. Dancing with Vampires: Preventing Tyranny through Effective Governance Bibliography Index
£94.00
Edward Elgar Publishing Ltd Workplace Psychological Health: Current Research
Book SynopsisThis insightful book provides a comprehensive overview of modern occupational health psychology, collated by leading international academics. The authors offer timely and expert discussion on core themes in this rapidly developing, state-of-the-art field.Each of the eleven original chapters describes an essential topic within occupational health psychology, all focusing on the most progressive and contemporary international research. Included are chapters on subjects with established research history, for example occupational stress and job satisfaction, alongside newly emerging additions such as work addiction and executive coaching.This book will be an invaluable and unique reference source for organizational health academics, researchers and postgraduate students. Workplace Psychological Health is also offered as a useful companion text to human resource professionals and practitioners wanting to maintain continuing professional development.Trade Review‘Workplace Psychological Health is a thorough overview of what psychology has to tell us about maintaining mental health in the workplace. . . An objective, studious and thoughtful resource, enhanced with an exhaustive list of references and an index, highly recommended especially for psychology and college studies shelves.' -- The Midwest Book Review'Written by a renown group of international scholars, Workplace Psychological Health is an in-depth look at the newly emerging field of occupational health psychology. The book provides a comprehensive overview of workplace issues concerning employee health, safety, and well-being. The book integrates the major research areas of occupational health, safety, work-family and health. It would be a good source for researchers, students, and others looking for a thorough introduction to occupational health psychology.' -- Paul Spector, University of South Florida, US'Describing organisations as "ever changing" or "increasingly pressured" has been allowed to become a cliche. It is refreshing, therefore, to find a book which coolly and objectively reviews the psychological health issues in today's workplaces. From perennial problems such as occupational stress and job satisfaction to the contemporary issues of work addiction and the psychological impacts of email and the internet, this book makes a valuable contribution to the debate about the duty of care every employer has to their people in the 21st century.' -- David Fairhurst, McDonald's Restaurants Northern EuropeTable of ContentsContents: Introduction 1. Work and Psychological Well-being 2. Work and Physical Health 3. Job Satisfaction 4. Job Support and Job Control 5. Occupational Stress and Coping 6. Work–Family Balance 7. Work Addiction co-authored with Dr Aline Masuda 8. Workplace Violence and Aggression 9. Psychological Health and Technological Change 10. Executive Coaching co-authored by Olena Stepanova 11. Organizational Counselling and Fitness Programmes References Index
£98.00
Edward Elgar Publishing Ltd Handbook of Managerial Behavior and Occupational
Book SynopsisThis exciting Handbook provides an authoritative and comprehensive overview of managerial behavior and occupational health. Containing both theoretical and empirical contributions written by eminent academics, the Handbook covers a range of factors that influence behavior including migration and health, job insecurity, the impact of age diversity, work stress and health in the context of social inequality as well as occupational health from a psychological perspective. It is an essential reference tool to further research on psychology, stress and understanding the behaviors of health within working environments. The book will be invaluable to academics and students in the fields of occupational health.Trade Review'The reader will find the articles themselves very well-written and well-researched. . . this book would best be utilized as a reference tool for a researcher or as a reader for a masters- or doctoral-level course in organizational studies, industrial or organizational psychology. . . this text will be extremely valuable.' -- Jeffrey D. Yergler, Leadership & Organization Development JournalTable of ContentsContents: Foreword Ayala Malach Pines Preface PART I: CONCEPTUALIZATION AND THEORETICAL FRAMEWORK 1. Occupational Health Psychology: From Preventive Medicine to Psychologically Healthy Workplaces Marilyn Macik-Frey, Jonathan D. Quick, James Campbell Quick and Debra L. Nelson 2. When Stress is Less (Harmful) Terry A. Beehr and Simone I. Grebner 3. Leadership Development from a Complexity Perspective Richard E. Boyatzis 4. Addiction at Work: A Challenge for Occupational Health Psychology Wolfgang P. Beiglböck and Senta Feselmayer 5. Coping and Appraisals in a Work Setting: A Closer Examination of the Relationship Philip Dewe PART II: SPECIFIC ISSUES IN ORGANIZATIONAL PSYCHOLOGY 6. The Impact of Age Diversity in Teams on Group Performance, Innovation and Health Jürgen Wegge and Klaus-Helmut Schmidt 7. Single Childfree Adults: The Work–Life Stress of an Unexpected Group Wendy J. Casper and Jennifer E. Swanberg 8. Russian Managers and Doctors’ Indexes of Latent Motivation Associated with Social Frustration Vladimirn Kuznetsov 9. Enhancing Occupational Safety: Non-Technical Skills Rhona Flin 10. The Moderating Role of Interpersonal Justice on the Relationship between Eysenckian Personality Dimensions and Employee Voice and Employee Silence Alicia Omar 11. ‘Unhealthy’ Relationships at Work and Emerging Ethical Issues Alexander-Stamatios G. Antoniou PART III: OCCUPATIONAL STRESS, WELL-BEING AND HEALTH 12. How Altruism Undermines Mental Health and Happiness Edwin A. Locke and Ellen Kenner 13. Work Stress and Health in the Context of Social Inequality Johannes Siegrist and Cristina Menni 14. The Challenges Facing the Temporary Workforce: An Examination of Stressors, Well-being Outcomes and Gender Differences Sarah E. Crozier and Marilyn J. Davidson 15. Affect Regulation and Well-being in the Workplace: An International Perspective Karen Niven, Peter Totterdell and David Holman 16. Well-being and Stress in Small and Medium-sized Enterprises Chris Brotherton, Carolyn Deighan and Terry Lansdown PART IV: PROFESSIONAL BURNOUT, COPING AND PREVENTION 17. Value Congruence, Burnout, and Culture: Similarities and Contrasts for Canadian and Spanish Nurses Michael P. Leiter, Santiago Gascón and Begoña Martínez-Jarreta 18. Coping with Burnout: A Theoretical Perspective and a Corresponding Measure Ayala Malach Pines 19. Implications of Burnout for Health Professionals Timothy P. Munyon, Denise M. Breaux and Pamela L. Perrewé 20. Self-efficacy Training Programs to Cope with Highly Demanding Work Situations and Prevent Burnout Carmen Tabernero, Alicia Arenas and Elena Briones 21. The Relationship between Unfairness, Bullying, Stress and Health Problems in Organizations Herman Steensma PART V: IMMIGRATION, ACCULTURATION AND HEALTH 22. Immigration, Unemployment and Career Counseling: A Multicultural Perspective Alexander-Stamatios G. Antoniou and Marina Dalla 23. Migration and Health: Psychosocial Determinants Bruce Kirkcaldy, Adrian Furnham and Georg Siefen 24. Acculturative Stress in Professional Immigrants: Towards a Cultural Theory of Stress Rabi S. Bhagat, Charlotte A. Davis and Manuel L. London 25. Immigration, Acculturation and Drug Abuse: Multicultural Aspects of Treatment Marina Dalla, Alexander-Stamatios G. Antoniou and Katerina Matsa PART VI: EMOTION AT WORK 26. Emotional Intelligence and Coping with Occupational Stress: What Have We Learned So Far? Moshe Zeidner 27. The Relationship between the Psychological Contract and Emotional Labour at Work and the Implications for Psychological Well-being and Organizational Functioning Aashley Weinberg PART VII: SOCIAL SUPPORT ASPECTS 28. Stress, Social Support and Blood Pressure: Worktime–Downtime Distinctions Brian M. Hughes 29. Social Support in the Work Stress Context Roman Cieslak Index
£194.00
Edward Elgar Publishing Ltd Industrial and Organizational Psychology
Book SynopsisThis major two volume work includes the leading articles in industrial and organizational psychology published during the last two decades. Cary Cooper - recognized as a leading authority in the field - has, in consultation with a number of other eminent psychologists, selected the most important articles and papers representing the leading conceptual and empirical contributions. They include topics concerned with individual, group and organizational behavior, and subjects which are increasingly very topical such as occupational stress, job design and performance appraisal. This two volume set will be an essential reference point for both academics and practitioners working in the field of industrial and organizational psychology.Table of ContentsPart I: Motivation 1.J.R. Hackman and G.R. Oldman (1976), ‘Motivation through the Design of Work: Test of a Theory’. 2. E.A. Locke (1968), ‘Toward a Theory of Task Motivation and Incentives’. 3. R. Kanfer and P.L. Ackerman (1989), ‘Motivation and Cognitive Abilities: An Integrative/Aptitude-Treatment Interaction Approach to Skill Acquisition’. Part II: Personnel Selection 4. G.P. Latham, L.M. Saari, E.D. Pursell and M.A. Campion (1980), ‘The Situational Interview’. 5. F.L. Schmidt, J.E. Hunter, R.C. McKenzie and T.W. Muldrow (1979). ‘Impact of Valid Selection Procedures on Work-Force Productivity’. 6. N. Schmitt, R.Z. Gooding, R.A. Noe and M. Kirsch (1984), ‘Metaanalyses of Validity Studies Published Between 1964 and 1982 and the Investigation of Study Characteristics’. 7. R. M. Guion (1961), ‘Criterion Measurement and Personnel Judgments’. 8. H. E. Brogden and E.K. Taylor (1950), ‘The Dollar Criterion – Applying the Cost Accounting Concept to Criterion Construction’. 9. F.L. Schmidt and J.E. Hunter (1977), ‘Development of a General Solution to the Problem of Validity Generalization’. 10. J.F. Binning and G.V. Barrett (1989), ‘Validity of Personnel Decisions: A Conceptual Analysis of the Inferential and Evidential Bases’. 11. P.F. Wernimont and J.P. Campbell (1968), ‘Signs, Samples and Criteria’. 12. F.L. Schmidt and J.E. Hunter (1981), ‘Employment Testing: Old Theories and New Research Findings’. 13. D.W. Bray and D.L. Grant (1966), ‘The Assessment Center in the Measurement of Potential for Business Management’. 14. P.R. Sackett and G.F. Dreher (1982), ‘Constructs and Assessment Center Dimensions: Some Troubling Empirical Findings’. Part III: Leadership and Decision Making 15. M.D. Cohen, J.G. March and J.P. Olsen (1972), ‘A Garbage Can Model of Organizational Choice’. 16. H.P. Drachler and B. Wilpert (1978), ‘Conceptual Dimensions and Boundaries of Participation in Organizations: A Critical Evaluation’. 17. R.J. House (1971), ‘A Path Goal Theory of Leader Effectiveness’. 18. A. Lowin (1968), ‘Participative Decision Making: A Model, Literature Critique and Prescriptions for Research’. 19. H. Mintzberg, D Raisinghani and A Théorêt (1976), ‘The Structure of 'Unstructured' Decision Processes’. 20. E.A. Fleishman and E.F. Harris (1962), ‘Patterns of Leadership Behavior Related to Employee Grievances and Turnover’. 21. B.M. Bass (1962), ‘Further Evidence on the Dynamic Character of Criteria’. Part IV: Attitude and Job Satisfaction 22. T.R. Mitchell (1974), ‘Expectancy Models of Job Satisfaction, Occupational Preference and Effort: A Theoretical, Methodological and Empirical Appraisal’. 23. G.R. Salancik and J. Pfeffer (1978), ‘A Social Information Processing Approach to Job Attitudes and Task Design’. 24. W.H. Mobley, R.W. Griffeth, H.H. Hand and B.M. Meglino (1979), ‘Review and Conceptual Analysis of the Employee Turnover Process’. 25. B.M. Staw and J. Ross (1985), ‘Stability in the Midst of Change: A Dispositional Approach to Job Attitudes’. 26. A.H. Brayfield and W.H. Crockett (1955), ‘Employee Attitudes and Employee Performance. Part V: Learning and Training 27. G.P. Latham and L.M. Saari (1979), ‘Application of Social-Learning Theory to Training Supervisors through Behavioral Modeling’. 28. A. Bandura (1977), ‘Self-efficacy: Toward a Unifying Theory of Behavioral Change’. 29. D. Eden (1985), ‘Team Development: A True Field Experiment at Three Levels of Rigor’. 30. E.A. Fleishman (1972), ‘On the Relation between Abilities, Learning and Human Performance’. 31. P.L. Ackerman (1987), ‘Individual Differences in Skill Learning: An Integration of Psychometric and Information Processing Perspectives’. 32. A. Bandura (1982), ‘Self-Efficacy Mechanism in Human Agency’. 33. R.A. Guzzo, R.D. Jette and R.A. Katzell (1985), ‘The Effects of psychologically Based Intervention Programs on Worker Productivity: A Meta-Analysis’. Volume II Part I: Performance and Performance Appraisal 1. H.H. Meyer, E. Kay and J.R.P. French, Jr. (1965), ‘Split Roles in Performance Appraisal’. 2. B.M. Staw (1975), ‘Attribution on the "Causes" of Performance: A General Alternative Interpretation of Cross-Sectional Research on Organizations’. 3. J.M. Feldman (1981), ‘Beyond Attribution Theory: Cognitive Processes in Performance Appraisal’. 4. E.A. Locke, K. N. Shaw, L.M. Saari and G. P. Latham (1981), ‘Goal Setting and Task Performance: 1969-1980’. 5. F.J. Landy and J. L Farr (1980), ‘Performance Rating’. 6. W. F. Cascio and N.F. Phillips (1979), ‘Performance Testing: A Rose among Thorns ?" Part II: Job Design 7. T.D. Wall and C. W. Clegg (1981), ‘A Longitudinal field study of group work redesign’. 8. M.A. Campion and P.W. Thayer (1985), ‘Development and Field Evaluation of an Interdisciplinary Measure of Job Design’. 9. K.H. Roberts and W. Glick (1981), ‘The Job Characteristics Approach to Task Design: A Critical Review’. 10. E.J. McCormick, P.R. Jeanneret and R.C. Mecham (1972), ‘A Study of Job Charateristics and Job Dimensions as based on the Position Analysis Questionnaire’. 11. Y. Fried and G.R. Ferris (1987), ‘The Validity of the Job Characteristics Model: A Review and Meta-Analysis’. Part III: Occupational Stress 12. C Maslach and S.E. Jackson (1986), ‘The Measurement of Experienced Burnout’. 13. C.L. Cooper and J. Marshall (1976), ‘Occupational sources of stress: a review of the literature relating to coronary heart disease and mental ill health’. 14. T.G. Cummings and C.L. Cooper (1979), ‘A Cybernetic Framework for studying Occupational Stress’. 15. M Frankenhaueser et al (1989), ‘Stress on and off the job as related to sex and occupational status in white-collar workers’. 16. R.A. Karasek Jr. (1979), ‘Job Demands, Job Design Latitude and Mental Strain: Implications for Job Redesign’. 17. M. Frese (1985), ‘Stress at Work and Psychosomatic Complaints: A Causal Interpretation. Part IV: Organizational Culture and Change 18. B.M. Staw, L.E. Sandelands and J.E. Dutton (1981), ‘Threat-Rigidity Effects in Organizational Behavior: A Multilevel Analysis’. 19. D.J. Hickson, C. R. Hinings, C. A. Lee, R. E. Schneck and J. M. Pennings (1971), ‘A Strategic Contingencies' Theory of Intraorganizational Power’. 20. L. Smircich (1983), ‘Concepts of Culture and Organizational Analysis’. 21. T.D. Wall, N. J. Kemp, P. R. Jackson and C. W. Clegg (1986), ‘Outcomes of Autonomous Workgroups: A Long-Term Field Experiment’. Part V: Methodology 22. P.E. Spector (1987), ‘Method Variance as an Artifact in Self-Reported Affect and Perceptions at Work: Myth or Significant Problem ?" 23. F. J. Landy (1986), ‘Stamp Collecting Versus Science: Validation as Hypothesis Testing’. 24. D.T. Campbell and D.W. Fiske (1959), ‘Convergent and Discriminant Validation by the Multitrait Matrix’. 25. J.C. Flanagan (1954), ‘The Critical Incident Technique’. 26. P.C. Smith and L.M. Kendall (1963), ‘Retranslation of Expectations: An Approach to the Construction of Unambiguous Anchors for Rating Scales’. 27. E.E. Ghiselli (1956), ‘Dimensional Problems of Criteria’.
£545.00
John Wiley and Sons Ltd Managing Time
Book SynopsisThis book provides a complete guide to managing time from identifying current use of time to planning workloads and time saving hints and tips.Trade Review'Managing Time is a useful little book for managers and trainers who require a general introduction to the subject. It covers ground covered in most books on time management, but does so in a reader-friendly manner with a number of useful checklists and exercises for the reader to try out.' Training Officer Table of Contents1. Time as a finite capital - valuing time. 2. Developing the right attitude of mind - the qualities of a good time-manager. 3. Identifying your current use of time. 4. You and your tasks - planning your workload. 5. You and yourself - what are your objectives?. 6. You and others - delegating and how to say 'no'.
£33.20
John Wiley and Sons Ltd Coaching for Staff Development
Book SynopsisThis book offers a guide to coaching people at work. A discussion of what coaching is and why it is important is followed by a discussion of personality factors and other obstacles to coaching. Examples of good coaching practice and how to set up a coaching programme are included.Table of Contents1. What is coaching and why is it important?. 2. Personality factors and other obstacles to coaching. 3. The nature of successful coaching. 4. How is coaching done?. 5. The coaching programme. References. Further Reading. Index.
£32.25
John Wiley and Sons Ltd Basic Evaluation Methods: Analysing Performance,
Book SynopsisThis book provides guidance on how to evaluate staff and procedures and includes a step-by-step guide to designing evaluations. Questions of cost, benefits, types of methods and ethics are all discussed. The book also equips the reader with the skills to assess evaluations provided by external consultants.Table of Contents1. Introducing evaluation. 2. When to evaluate. 3. Mapping the strategy. 4. Collecting data and measurement. 5. Analysis of data. 6. Presenting the findings. 7. Putting the findings into practice.
£29.40
John Wiley and Sons Ltd Organisations and the Psychological Contract:
Book SynopsisThis is an excellent text for practising managers and students on management and occupational psychology courses. It deals with all aspects of organisational life from recruitment and selection to motivation, leadership and organizational change. The book provides a comprehensive coverage of all aspects of behaviour at work.Trade Review'I congratulate the authors of this book for their comprehensive coverage of all aspects of behaviour at work. Although primarily written to be a textbook, and written by teachers of organisational psychology, it is by no means dry and academic.' People Management 'I recommend it for use particularly in graduate courses and for advance undergraduate courses. Corporations that provide their own in-house training and development programmes should also give this book serious consideration.' Journal of Occupational and Organisational Psychology.Table of Contents1. Selection, placement and careers. 2. Personality and individual differences at work. 3. Interpersonal perception and interaction. 4. Motivation. 5. Behavioural approaches to motivation. 6. Leadership and management styles. 7. Group dynamics. 8. Identifying organisational problems. 9. Organisational change. 10. Managing your boss. 11. Understanding and coping with change. 12. Empowerment and self-management.
£42.70
John Wiley and Sons Ltd Occupational Health Psychology: The Challenge of
Book SynopsisThis book contains an overview of research into stress in the workplace and also provides a practical framework for which both students and managers can develop their skills and knowledge to implement effective intervention strategies in organisations.Trade Review"This book is good in every way. It addresses its subject fairly and squarely in a literary style that neither overwhelms nor patronises. It offers a balance of pragmatic application and robust theory. It is well 'signposted' for easy access." Julie Hyde, Professional Manager, November 2001.Table of Contents1. Introduction. 2. What is stress?. 3. Stress reactions and sources of stress. 4. The approach. 5.Addendum: Interventions.
£36.05
John Wiley & Sons Inc Stress in Teachers: Past, Present and Future
Book SynopsisExamines the stress in teaching multidisciplinary concept broad enough to include physiological, psychological, organisational and legal perspectives. The editors see stress in teaching as an interactionist concept - a complex and sometimes pracarious balance between perceived work pressures, coping strategies and stress reactions. The early chapters in the book refelct this view and make contributions to understanding the causes and costs of stress in teaching. The authors of these chapters come, collectively, to the conclusion that there is an alarmingly low level of job satisfaction in taching and that turnover intentions appear to be on the increase. This pessimistic view is challenged in later chapters by professionals working in the filed of stress management. These contributions highlight the danger of focusing stress research and management. These contributions highlight the danger of focusing stress research and management strategies on the individual rather than the organization, and report the authors' "hands on" knowledge of teacher support teams and workshop and whole-school approaches to diminishing the causes and costs of teacher stress and improving training and career development. The concluding chapters demonstrate the editors belief that useful insights for workers in the education service can be gained fromstudies of workplace stress in other occupations.Table of ContentsTeacher Stress - Past and Present, Chris Kyriacou. Workplaces Stress - Some Findings and Strategies, Belinda Walsh. The Identification of Stress in teachers, Marie Brown and Sue Ralph. Increasing Costs of Occupational Stress in teachers, Cheryl Travers and Cary Cooper. Stress, Anger and Headteachers, Alistair Ostell. The Psychophysiology of Stress in Teachers, John Hinton and Elke Rotheiler. Teacher Supportteams, Harry Daniels, Angela Creese and Brahm Norwich. The Benefits of Whole-school Stress Management, Jack Dunham and Vivien Bath. Stress Management Training for Teachers - a Practical Guide, Marion Tyler. Case Studies in Stressmanagement, Adrian Miles. Workplace Stress and The law, John Usher.
£47.45
John Wiley & Sons Inc The Incompetent Manager
Book SynopsisA surprisingly large number of people claim to have worked for a manager who was clearly incompetent. Some people even believe, that in certain sectors, the incompetent outnumber the competent. This book looks at when, why and how managers become incompetent and what to do about it. It does so with both science and humour by reviewing what we know about competences, about personality theory and about various salient psychiatric disorders. So many management books are unrealistically optimistic. They portray management as a simple task once one has absorbed the magic silver bullet message of the book. But managing people is, and will remain difficult as any manager knows. Management is about ability and skills, attitude and values, knowledge and understanding, but also about personality and mental stability. This text investigates normal and abnormal incompetence. The former is where people have a poor fit between themselves (personality and ability) and the job. Through post selection, inadequate training, changes in the job or unwise promotion misfits occur which leads to incompetence. The longest chapter in the book looks at abnormal incompetence and what are called personality disorders. Well-known psychiatric disorders are described in detail and how to spot these in managers. Thus, the paranoid or sociopathic, narcissistic or passive-aggressive types are described in everyday language as well as how to deal with them. More importantly, the book considers how the pathologically incompetent managers influence organizations and groups to fulfil their often bizarre needs and wishes. The final section of the book attempts to help the reader correctly diagnose incompetence. It also offers various possible cures: the emphasis is that cure follows correct diagnoses. Some cures for incompetence actually accentuate it. The book is both serious and funny. The incompetent manager is no laughing matter for those managed by them. But the sort of thing some incompetent managers believe and do can be, at least for the onlooker, very funny indeed.Table of ContentsPreface. Part I - Incompetence at Work. Chapter 1 Military and Management Incompetence. Chapter 2 The Nature of Incompetence. Chapter 3 Paradoxical Incompetence and Management Madness. Chapter 4 The Concept of Competence. Part II - The Causes of Incompetence. Chapter 5 The Causes of Incompetencies: Personality Traits. Chapter 6 Pathological Incompetence. Chapter 7 Teams and Team Managers. Part III - Curing the Problem. Chapter 8 Possible Cures of Management Incompetence. References. Index.
£26.59
John Wiley & Sons Inc Psychotherapy and Counselling: A Professional
Book SynopsisCynthia Rogers is interested in the stresses a psychotherapist encounters over the course of his or her professional life and how these might be addressed. Running a practice that provides a living is complex in itself, but how do people manage when life events or their own insecurities intrude. Psychotherapists with thriving practices know that, at some stage, they will have to confront a complain, suicide, a bad debt, a lack of referrals or deal with the impact of personal life events. These events are part of the territory and a way has to be found for professionals to take them in their stride however stressful they may be. Psychotherapists traditionally learn from experience and Rogers has distilled her own and others' experience to throw some light on the shadow side of a psychotherapist' s life. Experienced psychotherapists are emerging from the consulting room and becoming supervisors, trainers and consultants. They are also moving between private practice, GP surgeries and the voluntary sector. Rogers describes the demands of each setting and shows how to draw on new parts of one' s self and learn new ways of working at each move.Table of ContentsPersonal Professional Issues,. Events in The Therapist' s Life. Clinical Predicaments. What can a Therapist Learn From Business Ideas?. Practice Development. Money, Marketing Your Skills. Time Management. Diversifying as a Therapist. Working in Different Settings. Portfolio Person. Professional Roles. Engaging With Professional Structures.
£43.65
John Wiley & Sons Inc Business Psychology in Practice
Book SynopsisOrganisations are communities. Increasingly the leaders of those communities are drawing on the services of psychologists to help them realise the potential of their “human capital”. What do these business psychologists do to assist in the identification, motivation and development of the talent that employees bring into their communities? The authors, all Principal Members of the Association of Business Psychologists, are experienced and qualified professionals who candidly share their experiences and learning derived from those experiences. They provide case studies and examples from real interventions, they ask provocative questions about conventional thinking and practice and they explain the models that help them make sense of the complex organisations in which they operate. Business Psychology in Practice takes us on an excursion behind the scenes in organisations. This book will be of interest to consultants, those who commission their services and anybody wrestling with ‘people issues’.Table of ContentsContributors. Foreword. Preface. Part 1. Consulting. Chapter 1 Introduction. (Pauline Grant). Chapter 2 What Clients want. (Charles Mead and Rachel Robinson). Chapter 3 Make or Break - Structuring The Initial Meeting. (Anne Hamill). Chapter 4 The Consulting Project lifecycle. (Siobban McKavanagh). Chapter 5 The Consulting Relationship. (Mark Loftus). Chapter 6 Values-based Consultancy. (Sue Clayton and Trevor Bentley). Part 2. The organizational Landscape. Chapter 7 Introduction. (Pauline Grant). Chapter 8 A Fairy-ish Story. (Pauline Grant). Chapter 9 Avoid Being Your own worst Enemy! (Malcolm Hatfield). Chapter 10 The Political Terrain. (Kylie Bains). Chapter 11 Team Development - a Case Study Based on 'appreciative Inquiry'. (Sarah Lewis). Part 3. Prediction. Chapter 12 Introduction. (David Thompson). Chapter 13 Themes of Measurement and Prediction. (David Thompson). Chapter 14 Assessment Centres Getting More Bang for Your Buck. (Simon Brittain and Rob Yeung). Chapter 15 Technology and Large-volume Assessment. (James Bywater and Helen Baron and Howard Grosvenor). Chapter 16 Practical Issues in Running International assessment and Development Centres. (Helen Marsh, Penny Markell, Ellen Bard, Mark Williams and James Bywater). Chapter 17 High-potential Talent Assessment.(Maria Yapp). Chapter 18 Assessment in Organizations at The Crossroads,. (Malcolm Hatfield). Part 4. Releasing Talent. Chapter 19 Introduction. (Sarah Lewis). Chapter 20 Releasing Talent Across an Organization. (Kate Oliver and Shane Pressey). Chapter 21 Teams.Systems Within systems. (George Karseras). Chapter 22 Unleashing Leadership and Learning Within an International Bank. (Ellie Boughton, Michael Burnett, James Bywater and John Mahoney-Phillips). Chapter 23 Releasing Talent Through Coaching. (Sue Clayton). Chapter 24 Why Chief Executives Hire Coaches. (Janey Howl). Chapter 25 A Case history of Releasing Talent Through Coaching. (Christopher Ridgeway). Part 5. Business Psychology applied to Systems. Chapter 26 Introduction. (Pauline Grant). Chapter 27 Best Practice Performance Management in today's Commercial Reality. (Nadine Burton). Chapter 28 The Psychology of Customer Relationship Management. Jo Hennessy and Rod Vincent). Chapter 29 Improving Options for Managing Risks to Business and Employee Health. (Kieran Duignan). Chapter 30 Psychological Principles and The Online Evaluation Environment. (Joanne Share-Bernia). Part 6. Organizational Change. Chapter 31 Introduction. (Pauline Grant). Chapter 32 Organizational Change - an Historical overview. (David Thompson). Chapter 33 Using Culture and Climate Profiling to Drive Organizational Change. (Paul Brewerton). Chapter 34 Designing and Implementing Strategic Change Programmes. (Roy Drew). Chapter 35 The Role of Psychology in Implementing Large-scale Change With Diverse Cultures. (Sylvana Storey). Chapter 36 'Why Won't They do what we Tell Them?'. (Richard Plenty). Part 7. Epilogue. Chapter 37 Business Psychology - The key Role of learning and Human Capital. (David A Lane and Amin Rajan). References. Index.
£45.55
Spiramus Press The Work Revolution: Performance and Leadership
Book SynopsisWe need to rethink our approach to work, leadership and teams.This book is designed to allow you to become more effective and more human at work, in both team and leadership positions.Through introspection and an awareness of our personality and character, The Work Revolution helps you develop practical tools and techniques to build a healthy approach to the modern working world.In order to create a sustainable change, Jonathan Males guides you to new habits and how to put these in to practice in both team and leadership roles.The author invites you to assess your relationship with both your work and personal life, and to understand what you need to create healthy, meaningful and positive change.Table of ContentsAcknowledgements About this book Introduction How we got in this mess A vision of healthy high performance My story Chapter 1. Who are you and what do you want? Summary Who are you? Personality and character What do you want? Motivation and thinking styles Light and dark Healthy, sustainable motivation Conclusion Want to know more? Chapter 2. Worldviews – our inner maps of the world Summary The match between your worldview and the demands of your role Transitioning from one worldview to the next Communication between worldviews 23Conclusion Want to know more? Chapter 3. Self-awareness as the key to change Summary Map of inner experience Immunity to Change Enabling change The power of 1% Conclusion Want to know more? Chapter 4. Think Straight Summary Why thinking matters How working life distorts thinking – and how our thinking distorts working life. Cognitive biases – inbuilt thinking problems The perils of short cuts – how assumptions can get in the way How to improve the quality of your thinking Thinking with others Conclusion Want to work on this? Want to learn more? Chapter 5. Relate Well Summary Why relationships matter How modern work and our minds distort relationships. Self-awareness Self and other Understanding needs in relationships How to improve relationships High performance communication Giving feedback – understanding impact and intent Conclusion Want to work on this? Want to learn more? Chapter 6. Act Powerfully Summary Why action matters Why modern work stops us getting much done Organising your working environment The creative orientation – overcoming barriers to action. Structural tension Friction Mindfulness and current reality – accepting what is Bringing this to life Alignment, purpose and motivation Conclusion Want to work on this? Want to know more? Chapter 7. Building Exceptional Teams Summary Why teams matter How teams are changing Harnessing the power of teams Being an effective team member A Framework for exceptional teams The outcomes – belief, confidence, and trust Remote and Hybrid Teams Conclusion Want to work on this? Want to know more? Chapter 8. Leading in new worlds Summary What sort of world are we living in? Cynefin – a map for new worlds Given the VUCA world in which we live, what does leadership mean and what do leaders need to do? We don't need another hero New archetypes for leadership – hearth holders and agitators, coaches and explorers Your inner readiness to lead Look out for the shadow People and Task: Coach and Explorer Stability and Change: Hearth holder and Agitator The relationship between the archetypes Meaningful Purpose Reimagining the future Conclusion Want to work on this? Want to know more? Epilogue – the power of having enough, rather than always wanting more Bibliography
£18.95
Future Horizons Incorporated Asperger's On the Job: Must-Have Advice for
Book SynopsisUp to 85% of the Asperger's population are without full-time employment, though many have above-average intelligence. Rudy Simone, an adult with Asperger's Syndrome and an accomplished author, consultant, and musician, created this insightful resource to help employers, educators, and therapists accommodate this growing population, and to help people with Asperger’s find and keep gainful employment.Rudy's candid advice is based on her personal experiences and the experiences of over fifty adults with Asperger's from all over the world, in addition to their employers and numerous experts in the field. Detailed lists provide balanced guidelines for success, while Rudy's "Interview Tips" and "Personal Job Map" tools will help Aspergians, young or old, find their employment niche. There is more to a job than what the tasks are: from social blunders, to sensory issues, to bullying by coworkers, Simone presents solutions to difficult challenges. Readers will be enriched, enlightened, and ready to work―together!Trade ReviewThis is a most timely book! I'm pleased to see someone finally write about the incredible value of employees with Asperger's Syndrome (they're wonderful employees). Based on her typical, thorough research and documentation, author Rudy Simone shows us how people with Asperger's and their employers can find mutual success in the workplace. This book is THE guide for how people on the spectrum can find jobs and succeed. It's MUST reading for employers, teachers, and those with Asperger's looking for work." —Craig Evans, Founder of AutismHangout.com"If I had read this book when I was in my twenties, I could have avoided many problems with coworkers. I truly believe that this book will help individuals on the autism spectrum get, and keep, the fulfilling jobs that they deserve." —Temple Grandin, Ph.D., world-famous autism expert and author of The Way I See It: A Personal Look at Autism and Asperger'sTable of Contents Introduction Chapter 1. Believe It AS can be invisible; this can confuse employers and co-workers People with AS may be told they don’t seem autistic; this is often invalidating Problems with adult diagnosis What the Employee Can Do What the Employer Can Do Chapter 2. The Big Consequences of Small Talk Small talk is difficult and the source of great discomfort Needing to know the ‘unspoken job requirements’ The AS view of small talk and its apparent importance over quality of work Social rituals, humor, hyperlexia People with AS like to work—they aren’t there to be popular What the Employee Can Do What the Employer Can Do Chapter 3. Bluntness, Blunders, Boundaries and Emotional… Detachment People with Asperger's have an irrepressible urge to inform Blunders, politics and appropriate topics of conversation at work Being misunderstood is a constant source of pain Being logical rather than emotional can make an AS person seem cold Being genuine is extremely important to the person with Asperger's What the Employee Can Do What the Employer Can Do Chapter 4. Please Do NOT Fill In The Blank Blank facial expression Trouble with facial recognition Eye contact Body language (incl. stimming) What the Employee Can Do What the Employer Can Do Chapter 5. Quiet Please Overstimulation and the need for quiet People with AS have a ‘fight or flight’ reaction to social contact Getting confused by noise The comorbid condition of post traumatic stress disorder The Asperger ability to focus Private workspace What the Employee Can Do What the Employer Can Do Chapter 6. Good Common Sense Environmental sensitivity – the canaries in the coal mine Visual overstimulation Fluorescent lights v. natural light Fresh air and temperatures What the Employee Can Do What the Employer Can Do Chapter 7. Trust me, I have Asperger’s Internal motivation and a diligent, perfectionist attention to detail The need for clear instructions Deadlines and flexibility within time frames; flexible hours Scrutiny v. trust impacts performance Telecommuting as a possible solution People with AS often work long hours and don’t need to be watched What the Employee Can Do What the Employer Can Do Chapter 8. Perfectionism and that Famous Asperger Arrogance People with AS are perfectionists Intentions often misunderstood (wanting to make it better v. complaining) Ability to perceive problems and what is wrong but not expressing it tactfully Fluid Intelligence v. Crystallized Intelligence (people with AS have higher FI) Feeling underutilized and underappreciated What the Employee Can Do What the Employer Can Do Chapter 9. Polyester Prisons, Neck-tie Nooses and High-heeled Hell Comfort is very important due to sensory issues Certain work requirements seem impractical Choosing what to wear AS skin sensitivity and food allergies What the Employee Can Do What the Employer Can Do Chapter 10. A Little R&R Goes a Long Way: Ritual and Routine Maintaining control over a situation is a stress management technique Little changes can cause big stress Withdrawal is one form of control Finding comfort in routine Rigid adherence to ritual or control can be mistaken for stubbornness What the Employee Can Do What the Employer Can Do Chapter 11. Don’t Tell Them Where You Heard This, But… People with Asperger's often become the subject of gossip Disclosure and/or keeping separate from the crowd doesn’t always help Often familiarity breeds contempt (as ‘quirks’ come out) The constant struggle to be accepted saps confidence over time Gossip often destroys a person’s enjoyment of their job Young or old, educated or not, we all gossip Females often possess a naivetÉ that is mistaken for flirting or promiscuity Getting along with coworkers is a major hurdle Some get more comfortable over time—acceptance is key What the Employee Can Do What the Employer Can Do Chapter 12. The High Cost of Low Behavior Bullies cost employers money: in sick pay, turnover rates, and lost productivity Definition of workplace bullying People with Asperger's are very likely to be bullied at some point and make easy targets The bully is sometimes the boss Inadequacies in legal protection What the Employee Can Do What the Employer Can Do Chapter 13. The Power of Praise Obvious positive reinforcement is necessary due to AS inability to read subtle cues Motivate people for the right reasons instead of punishing them for the wrong Positive reinforcement must be done in real time, not after the fact What people with AS want from their boss What the Employee Can Do What the Employer Can Do Chapter 14. Working with Natural Strengths and Interests Don’t push someone into a role they are unsuited for Social weaknesses can be career strengths An AS person might excel at just about any solitary activity in which they can control all the elements Job-sharing or job-pairing Medication controversy: AS is not psychological but neurological, although depression can and does occur as a comorbid symptom of Asperger's There is no pill to cure autism and many would not want to be cured of AS The Personal Job Map What the Employee Can Do What the Employer Can Do Chapter 15. Psychometric Testing and the New Segregation People with AS are non-conformist The rise of the Personality Test (PT) The controversy over PTs / unfair to autistics Examples from a PT The AS perspective of a PT The role of the maverick or eccentric in the workplace You can prepare for the PT What the Employee Can Do What the Employer Can Do Chapter 16. Asperger's and Education: Star-crossed Lovers? Despite high intelligence, love of learning, many have difficulty finishing school or getting a degree Universities lack awareness and resources AS employee may have abilities and intelligence greater than their education would indicate Lower level jobs often require people skills Switching jobs and careers several times is not unusual A degree is no guarantee if workplace concerns are not addressed and needs met What the Employee Can Do What the Employer Can Do Chapter 17. To Tell or Not to Tell, That IS the Question Disclosure Pros and Cons AS perspective Discrimination and protection What the Employee Can Do What the Employer Can Do Chapter 18. Bye Bye Black Sheep – Avoiding the Asperger Pre-emptive Strike Avoiding the preemptive strike of ‘quit before you fail’ Warning signs Reasons for early self-termination of employment (recap of issues) Lack of meaning in life and feeling suicidal Re-cap of all key advice and strategies for AS person Chapter 19. REACH to Succeed Explanation of acronym The AS person can’t expect the whole world to change around them Use the gifts of Asperger's to succeed Summary of the main points of the book Appendix A: Interview Tips for those with AS Appendix B: DSM-IV-TR Criteria for Asperger's Syndrome References Resources
£17.95
Springer Nature Switzerland AG Psychosocial Safety Climate: A New Work Stress
Book SynopsisThis book is a valuable, comprehensive and unique reference text on Psychosocial Safety Climate (PSC), a new work stress theory. It proposes a new PSC theory concerning the corporate climate for workers’ psychological health, its origins and implications for work stress, and provides a critique of current research and theories. It provides a comprehensive review of all PSC studies to date. The chapters discuss state-of-the-art empirical evidence testing PSC theory in relation to management roles, organisational resilience, corruption, organisational status, cultural perspectives, illegitimate tasks, high PSC work groups, PSC variability in work groups, etc. They investigate outcomes such as psychological distress, emotional exhaustion, depression, worry, engagement, health, cognitive decline, personal initiative, boredom, cynicism, sickness absence, and productivity loss, in various workplace settings across many countries. This unique book allows practitioners to rapidly update practical measures, benchmarks and processes, and provides students and trainees with an introduction to PSC and important concepts and methods, quantitative and qualitative, in occupational health with leads to further sources. Students as well as experts on occupational health and safety, human resource management, occupational health psychology, organisational psychology and practitioners, unions and policy makers will find this book highly informative. It covers relevant materials for undergraduate and postgraduate education, drawing upon the concepts, topics and methods (diary, multilevel, longitudinal, qualitative, data linkage) within the multidisciplinary occupational health area.Table of ContentsPart 1: Psychosocial safety climate: Theory, measurement and practical implications.- Chapter 1. Psychosocial Safety Climate as a new work stress theory and method implications (Maureen F Dollard).- Chapter 2. A Review of PSC Evidence (Amy Zadow).- Chapter 3. The PSC-4; A short PSC tool (Maureen F Dollard).- Chapter 4. The PSC-15; Expanded Dimensions (Maureen F Dollard).- Chapter 5. The PSC-12; Malaysian and Indonesian version (Mohd Awang Idris, Yulita).- Chapter 6. An Approach to Developing the PSC tool by Cognitive Interviewing (Michael Ertel).- Part 2 : Impacts of PSC on Workers (Cognitive decline, mental health problems, boredom, personal initiative and engagement).- Chapter 7. PSC and Work Quality impact on Cognitive Decline (Ashlee Wilton).- Chapter 8. sychosocial Safety Climate and Mental Health Problems (Maureen Dollard).- Chapter 9. Psychosocial safety climate and job demands–resources: A multilevel study predicting boredom (Valdrin Krasniqi).- Chapter 10. PSC in the Private Sector: Predicting Personal Initiative and Engagement via Personal Development (Michelle Chin Chin Lee).- Part 3 : PSC in different occupations (e.g. policing, humanitarian workers, university workers).- Chapter 11. The effects of Psychosocial Safety Climate on Health and Work in Police Officers (Levi James McCusker).- Chapter 12. Psychosocial Safety Climate as Organisational Resilience: Implications for Worker Psychological Health, Resilience, and Engagement (Carly Taylor).- Chapter 13. A Qualitative Investigation into High Psychosocial Safety Climate University Groups (Rachael Potter).- Part 4. PSC in different countries (e.g., Taiwan, Mexico, Iran, Malaysia).- Chapter 14. Psychosocial safety climate, psychosocial work conditions and employees' wellbeing: empirical findings from Taiwan (Yawen Cheng).- Chapter 15. A validation of the PSC-12 in Mexican workers (Horacio Tovalin Ahumada).- Chapter 16. Psychosocial Safety Climate and PSC Strength; Direct and Interaction effects on Mental Health issues and Work Engagement (Iran) (Afsharian).- Chapter 17. Psychosocial safety climate in Malaysian schools: A multilevel study predicting work and individual outcomes (Nor Shafiza Abdullah).- Part 5. Interventions and Policy Implications (Canada, Sweden, Australia).- Chapter 18. Factors influencing management practices in workplace health interventions (Caroline Biron).- Chapter 19. Team coaching and psychosocial risk assessments, learnings for the future (Sweden) (Rachael Berglund).- Chapter 20. PSC and National Policy (Tessa Bailey).- Chapter 21. Conclusion.
£104.49
Springer Nature Switzerland AG Test Bias in Employment Selection Testing: A
Book SynopsisThis book provides students with a concise introduction to test bias from a psychometric point-of-view without statistics. It uses easy to understand graphs to explain complex technical approaches to test bias giving readers a highly sought-after knowledge enabling them to be better consumers of tests.Studies performed by the Society for Human Resource Management (SHRM) consistently show that selection is a key competency for Human Resource (HR) professionals. Knowledge of test bias is a key component to effectively and legally performing this highly valued HR function. Unfortunately, test bias is rarely covered in HR classes or is presented in a highly technical manner geared to individuals with strong statistical and mathematical backgrounds. This book, requiring no previous statistical or mathematical knowledge, can be used as a supplemental textbook for any class that deals with selection, staffing, or measurement at the undergraduate or graduate level.Table of ContentsChapter 1: Introduction to Tests and Test Bias.- Chapter 2: Linear Regression.- Chapter 3: Differential Test Prediction.- Chapter 4: Measurement Variance.- Chapter 5: Differential Item Functioning.- Chapter 6: The 4/5ths Rule.- Chapter 7: Case Studies.- Glossary.
£71.99
Springer Nature Switzerland AG Complementary Management: A Practice-driven Model
Book SynopsisThis book explores the Complementary Management Model. Building on extensive theoretical considerations on management and leadership, it outlines the seven elements of the model: the management actors (1) jointly fulfil management tasks (2) serving two management functions (3) by performing management routines (4) and applying formal management instruments (5), which requires management resources (6) and management unit structures (7). The key mechanisms of Complementary Management include the primacy of employee self-leadership, compensatory interventions of the line manager in the absence of such self-steerage, and active roles for senior managers and HR advisors in the management/leadership process. The Complementary Leadership Model is practice-oriented and offers a coherent conceptual basis for corporate models (= principles and guidelines) of management and leadership. The book describes the process for developing and introducing such guidelines and backs this up with project recommendations. It is aimed at all those interested in theory, but especially HR professionals and managers who shape management and leadership in their organizations and are looking for compelling theoretical foundations for their work.Table of Contents1. Conceptualizing Models of Management and Leadership: Constructs, Differentiations and other Theoretical Considerations.- 2. The Complementary Management Model.- 3. The Role of Line Managers in Complementary Management.- 4. The Role of the Specialized HR Function.
£42.74
Springer Nature Switzerland AG Reflective Goal Setting: An Applied Approach to
Book SynopsisThis book presents, for the first time, a comprehensive overview of the Reflective Goal Setting model, its theoretical framework and origins, and its practical applications for personal development, improved coping and reduced stress, academic growth and performance and leadership.Divided into three parts, the author begins by examining the particular importance of personal development, and in particular soft and interpersonal skills development. It addresses the limitations of current personal development and leadership education and training for the transfer of learning, before outlining how Reflective Goal Setting fulfils this need. It presents a critical review of Goal Setting Theory and approaches to reflective practice that demonstrates how the Reflective Goal Setting model was developed from, and builds upon, these earlier approaches. Drawing on original research and illustrative case studies, the author details the cyclical five step process of the Reflective Goal Setting model across 5 chapters - forming Part 2 of the book. Part 3 examines the practical applications and impact of using Reflective Goal Setting, employing illustrative case studies from a variety of settings including higher education, professional development and executive education.This innovative work will provide a valuable resource for researchers and practitioners in Organisational and Industrial Psychology, Education, and Business and Management and indeed anyone who wants to work on their own personal development.Table of ContentsPart 1. The Development of Reflective Goal Setting 1. Introduction to Reflective Goal setting 2. Reflective Goal Setting and the Transfer of Learning 3. Reflective Goal Setting, Goal Setting Theory, and the Importance of Writing About Goals 4. The Nature and Importance of Reflection and Keeping a Reflective Diary Part 2. The Reflective Goal Setting Model 5. Stage 1: Enhancing Self-Awareness 6. Stage 2: Selecting Suitable Goals 7. Stage 3: Visualising Successful Goal Behaviours 8. Stage 4: Formulating a Goal Statement 9. Stage 5: Putting Goals into Practice Part 3. Practical Applications of Reflective Goal Setting 10. Reflective Goal Setting for Managing Stress and Enhancing Coping 11. Reflective Goal Setting and Its Impact on Academic Growth and Performance 12. Reflective Goal Setting for Leader Personal Development 13. Conclusions
£39.99
Springer Nature Switzerland AG The Socially Responsible Organization: Lessons
Book SynopsisThis book explores the nature of the socially responsible organization, specifically the role of crisis management in creating a socially responsible organization. It applies the Myers-Briggs Personality Typology (MBPTI) and the Thomas-Kilmann Conflict Framework to issues such as responses to the COVID-19 pandemic, regulation of tech companies, and infrastructure. Dr. Mitroff lists the major arguments given in regards to these issues and subjects them to the strongest possible scrutiny and critique to hold both individuals and organizations accountable to the larger responsibilities we share as global citizens. This is an open access book.Table of ContentsChapter 1: The Assault on Reason - The Major Arguments in Defense of not Getting Vaccinated for Covid 19.- Chapter 2: The Assault on Reason, Part Two - A Deeper Analysis.- Chapter 3: Infrastructure Wars - The Politicization of Everything.- Chapter 4: Regulating Tech Is Only Half the Job.- Chapter 5: The Socially Responsible Organization.- Chapter 6: Dis Versus Mis-Information - Unexpected Insights from Covid19.- Chapter 7: Compromise Is Key to Our Learning to Live Together - The Resolution of Issues Is Not Possible Without It.- Chapter 8: Coping with a Complex Messy World - Education for the 21st Century and Beyond.
£23.74
Springer International Publishing AG Consumption, Sustainability and Everyday Life
Book SynopsisThis open access book seeks to understand why we consume as we do, how consumption changes, and why we keep consuming more and more, despite the visible damage we are doing to the planet. The chapters cover both the stubbornness of unsustainable consumption patterns in affluent societies and the drivers of rapidly increasing consumption in emerging economies. They focus on consumption patterns with the largest environmental footprints, including energy, housing, and mobility and engage in sophisticated ways with the theoretical frontiers of the field of consumption research, in particular on the ‘practice turn’ that has come to dominate the field in recent decades. This book maps out what we know about consumption, questions what we take for granted, and points us in new directions for better understanding—and changing—unsustainable consumption patterns.Table of ContentsPart I: Introduction Foreword: Remembering Hal Wilhite Rick Wilk 1. Consumption, sustainability and everyday life Arve Hansen and Kenneth Bo Nielsen 2. Capitalism, consumption, and the transformation of everyday life: The political economy of social practices Arve Hansen Part II: Energy, technology and everyday consumption 3. Household Energy Practices in Low-energy Buildings: A qualitative Study of Klosterenga Ecological Housing Cooperative Karina Standal, Harold Wilhite, and Solvår Wågø 4. Solar water heating: informing decarbonization policy by listening to the users Mithra Moezzi, Harold Wilhite, Loren Lutzenhiser, and Françoise Bartiaux 5. Sufficiency in China’s energy provision. A service understanding of sustainable consumption and production Marius Korsnes 6. Practices, provision and protest: Power outages in rural Norwegian households Ulrikke Wethal Part III Consuming mobility 7. The rise and fall of the ‘people's car’: middle-class aspirations, status and mobile symbolism in ‘New India’ Kenneth Bo Nielsen and Harold Wilhite 8. Practical aeromobilities: making sense of environmentalist air-travel Johannes Volden and Arve Hansen Part IV: Wellbeing and sustainable consumption 9. Everyday life and how it changes: studying ‘sustainable wellbeing’ with students during a pandemic Marlyne Sahakian 10. Towards sustainable transport practices in a coastal community in Norway. Insights from human needs and social practice approaches Mònica Guillén-Royo, Amsale Temesgen, Bjørn Vidar Vangelsten 11. Value Mapping: Practical Tools for Wellbeing and Sustainable Consumption Chris Butters and Ove Jakobsen Part V: Making consumption more sustainable 12. Can economics help to understand, and change, consumption behaviour? Desmond McNeill 13. Towards sustainable consumption: reflections on the concepts of social loading, excess, and idle capacity Dale Southerton and Alan Warde Afterword: Capitalism, climate, consumption and Corona Thomas Hylland Eriksen
£33.24
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Brand Gender als Markenpersönlichkeit: Wie starke
Book SynopsisDieses Buch untersucht Möglichkeiten, die wichtigste Eigenschaft einer Marke, nämlich ihren Wert, zu steigern. Mit dem Fokus auf das Brand Gender analysiert Theo Lieven, wie sich die Projektion von Persönlichkeitsmerkmalen auf Marken auswirkt und wie Marken sich damit effektiv und effizient führen lassen. Anhand detaillierter Beispiele argumentiert er, dass indifferente Marken mit schwachen männlichen und weiblichen Merkmalen den geringsten Wert haben, während androgyne Marken mit sowohl starken weiblichen als auch starken männlichen Merkmalen den höchsten Wert aufweisen. Es wird aufgezeigt, welche Faktoren dazu führen, dass eine Marke als männlich und/oder als weiblich wahrgenommen wird. Mit dem Ziel, eine umfassende Theorie zu entwickeln und Praktikern einen Leitfaden zur Steigerung des Werts ihrer Marken zu geben, legt dieses Buch die Grundlage für ein globales Markenpersönlichkeitsmodell.Table of ContentsDie Marke als Person.- Einfache Kategorisierung durch Gender.- Globale Markenführung mit Brand Gender und Brand Equity.- Androgynie, Konsumentengeschlecht und Kulturunterschiede.- Brand Gender und Equity durch Markendesign.- Kreation einer starken Sportschuhmarke.- Die unabhängigen Effekte von Logo, Produkt und Marke.- Product Gender und Produktbewertung.- Brand Gender und das Geschlecht des Markenrepräsentanten.- Brand Gender, Behavioral Branding und Brand Equity.- Brand Gender und Markenallianzen.- Wie man Persönlichkeitsmodelle gestaltet.- Der Effekt des Brand Gender auf die Equity – ein Trugschluss?.- Zusammenfassung, Diskussion und Fazit.
£49.49
Springer International Publishing AG Active Price Management: Be a Price Maker, Not a
Book SynopsisThis book demonstrates how to transform pricing, often considered the neglected aspect of marketing, into the most influential marketing tool that positively impacts the company's profits in a sustainable manner. Ultimately, every aspect of marketing is reflected in the price, as it represents the customer's value exchange for the other three value-creating marketing instruments: the product (functional value), communication (emotional value), and distribution (availability). The authors present the essential framework conditions and fundamental principles of active price management. They specifically emphasize those aspects that have proven particularly relevant to business practice through the Executive Education program at the University of St. Gallen (HSG).Table of ContentsActive Price Management: Fundamentals and Challenges.- Conditions of Price Management.- Goals of Price Management.- Price Management Strategies.- Price Management for Innovations.- Auctions.- Price Management for Business-to-Business Services.- Conclusion.
£29.69
Springer International Publishing AG Creativity and Creative Industries in Regional
Book SynopsisThis book explores the relationship between creativity, creative people, and creative industries in regional Australia through examining lived experience. The authors draw on more than 100 qualitative interviews with creative workers, and contextualise this creative work within the broader social and cultural structures of Australia’s Hunter region (located north of Sydney, in New South Wales). An invaluable resource for anyone interested in creative ecosystems as well as creativity and innovation, this book is an ethnographic study using the Hunter region as a case connected to the national and global networks that typify the creative industry. This timely addition to the Palgrave Studies in Creativity and Culture series gives a unique insight into creativity and cultural production.Table of ContentsChapter 1: IntroductionChapter 2: Creativity and the Creative Industries: History and ContextChapter 3: Creative Industries: Global and Local PerspectivesChapter 4: Statistical AnalysisChapter 5: MusicChapter 6: Performing ArtsChapter 7: ArchitectureChapter 8: Visual ArtsChapter 9: FashionChapter 10: Advertising, PR and DesignChapter 11: PublishingChapter 12: RadioChapter 13: Film and TelevisionChapter 14: Electronic Games and Interactive ContentChapter 15: Support Organizations, Education and TrainingChapter 16: Conclusion
£104.49
Springer Arbeit für Menschen
Book SynopsisKapitel 1. Die Auswirkungen der menschenzentrierten Bewegung auf die Arbeitswelt.- Kapitel 2. Die Ursprünge des Mitarbeitererlebnisses und warum es wichtig ist.- Kapitel 3. Abgrenzung zwischen Employee Experience (EX) und anderen HR-Praktiken.- Kapitel 4. Herausforderungen im Bereich Employee Experience (EX) bewältigen.- Kapitel 5. Eine praxisorientierte Methodik zur Gestaltung von Employee Experience (EX).- Kapitel 6. Die Wirkung von Employee Experience (EX) durch Messung nachweisen.- Kapitel 7. Umsetzung von Employee Experience (EX) im Mitarbeiterlebenszyklus.- Kapitel 8. Employee Experience (EX) bei Mitarbeitenden an vorderster Front.- Kapitel 9. Aufbau von Kompetenzen für Employee Experience (EX) in der Organisation.- Kapitel 10. Strategie, Stakeholder und Sozialisierung als Hebel für den Erfolg von Employee Experience (EX).- Kapitel 11. Die Zukunft von Employee Experience (EX).
£58.49
