Nursing Books

Book SynopsisProfessional values in healthcare are in a state of constant and increasingly rapid change. While all professions now emphasise teamwork and collegiality in practice, fewer are inclined to consider shared or differing values across professions.This interdisciplinary volume explains how health care professions and their values have changed over the last forty years, charting where they have come from, where they are now, and how they might develop in the future. There is coverage of a wide range of different professions within healthcare, from GPs, mental health nurses, adult nurses and pharmacists, to NHS managers and chaplains. Chapters are followed by critical responses from senior healthcare practitioners. This original and insightful book will be a valuable resource for academics, researchers, senior healthcare professionals and healthcare managers.Trade ReviewThere are twelve chapters in all including introductory and final concluding chapters by the editors which "top and tail" the collection of contributions nicely. The majority of these chapters have selected discussants'' responses which in the main are refreshingly critical. The chapters cover a range of disciplines and health service specialism (medicine, genetic counselling, pharmacy, management, nursing) some of which have been much neglected in academic writing. -- Sociology of Health & Illness...this book will be valuable to nurses who are interested in professional ethics, particularly those who work in the UK NHS. -- Nursing EthicsTable of ContentsPreface. Introduction. 1. Changing Health Care, Changing Professions, Roisin Pill, Professor Emeritus of Sociology, Cardiff University and Ben Hannigan, Senior Lecturer in Nursing Studies, Cardiff University. 2. Why Do Changes in Society and Institutions Matter for Professional Values? Andrew Edgar, Senior Lecturer in Philosophy, Cardiff University. 3. Contesting Narratives: Medical Professional Identity Formation Amidst Changing Values, Lynn V. Monrouxe, Division of Medical Education, School of Medicine, Cardiff University and Kieran Sweeney, Peninsula College of Medicine and Dentistry, Universities of Exeter and Plymouth. Response, Brian Hurwitz. 4. General Practitioners and their Values in a Late Modern World, Roisin Pill. Response. Paquita de Zulueta, General Practitioner and Honorary Senior Clinical Lecturer, University College London. 5. Values and Mental Health Nursing, Ben Hannigan. Response, Bronwen Davies, Mental Health Nurse. 6. Values and Adult General Nursing, Derek Sellman, Principal Lecturer in Nursing, University of the West of England, Bristol. Response, Christine Hockley, Senior Lecturer, Faculty of Health and Life Science, University of the West of England, Bristol. 7. The Profession of Pharmacy in the United Kingdom: Changing Values? David Badcott, Honorary Research Fellow, Centre for Applied Ethics, Cardiff University. Response, Alan Nathan, Department of Pharmacy, King's College London. 8. Professional Values in Interaction: Non-Directiveness, Client-Centredness and Other-Orientation in Genetic Counselling, Srikant Sarangi, Professor of Language and Communication and Director, Health Communication Research Centre, Cardiff University. Response, Heather Skirton. 9. The Chaplain's Dilemma, Paul Ballard, Professor Emeritus, School of Religious and Theological Studies, Cardiff University. Response, Chris Swift, Head of Chaplaincy, Leeds Teaching Hospitals NHS Trust. 10. What are the Values of NHS Managers, and How Have They Changed Since 1983?, Stephen Pattison and Julia McKeown, Company Director, Fulcrum JRC Limited. Response, Moira Dumma, Chief Executive, South Birmingham Primary Care Trust. 11. Health Care Professions and their Changing Values: Pulling Professions Together, Huw Thomas, School of City and Regional Planning, Cardiff University and Stephen Pattison. List of Contributors. Subject Index. Author Index.

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Book SynopsisMaintaining a healthy appearance and good hygiene is an important factor in a person's sense of wellbeing. As people age, this does not diminish but the body becomes more sensitive and deserves to be treated in a different way. This practical handbook is specifically designed to assist carers in looking after their clients' appearances as well as their health, providing a wealth of information on health and beauty care for older people.Throughout the book, Sharon Tay, an experienced beauty therapist, gives detailed and easy to follow instructions on appropriate cosmetic techniques such as manicures, pedicures, herbal remedies, hair removal, skin care and makeup application. These techniques avoid damaging treatments and the overuse of harmful products that often cause unwanted skin, nail and hair problems. Question and answer sections are also included, highlighting some of the common concerns and queries. Brimming with beauty and health care tips, this book is ideal for carers looking to improve quality of life for their clients and will also be of interest to anyone needing advice on sensitive beauty treatments.Trade ReviewThe book achieves its aims of providing simple tips on health and beauty for older people and conveys a positive message about the right to looking and feeling good whatever one's age. -- SS Older Peoples NewsletterTable of ContentsDisclaimer. Introduction. 1. Cosmetics. 2. Fingernail and Toenail Disorders, Manicures and Pedicures. 3. Herbal Remedies and Essential Oils. 4. Hair Removal Methods for Women. 5 Nutrition and Health. 6. The Skin. 7. Skin Care and Makeup. Bibliography.

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Book SynopsisSpirituality is increasingly accepted as integral to human psychology, vital for physical and mental health. The Psychology of Spirituality is an accessible book that introduces the relationship between spirituality and psychology. The author sets out what spirituality is, the values it represents and how it can contribute to mental health and wellbeing. He then illustrates how knowledge of spirituality can provide a deeper understanding of people’s problems and can help them develop resilience and aid recovery. With reference to a new holistic or ‘psycho-spiritual’ paradigm, the book then covers stages of spiritual development: from having natural spiritual awareness in early childhood to the waning of interest in later childhood; largely conforming to group mentality in adolescence before discovering individuality; and then the final journey towards full personal and emotional maturity. Finally, the author outlines practical advice on how to explore and make use of spirituality, covering a range of spiritual skills and practices, including meditation and contemplation. Each chapter includes case examples and exercises to explore the ideas covered.This book will be compelling reading for psychologists, psychiatrists, chaplains, healthcare professionals, students, and anyone wanting to understand better the role of spirituality and psychology in the lives of all.Trade ReviewThis book provides a cogent argument for the integration of spirituality into our understanding of psychology. It does this by understanding spirituality in largely psychological terms, although it is not completely without its theological or philosophical reflections. It has relevance particularly, but not exclusively to the healthcare context. The author's professional experience as a psychiatrist, and the focus on spirituality, make it particularly relevant to those working in mental healthcare. I can see the book playing a useful part as an undergraduate or master's level text and I expect it will be an appreciated resource in the worlds of clinical, chaplaincy, and other professional training. -- Mental Health, Religion & CultureThis is a book which will find an appreciative readership amongst many in the healthcare field. Practitioners and others have been given a comprehensive and insightful guide to both the sources and the drivers of the growing research interest into the relationship of spirituality to healing and wellbeing. It will serve also as a textbook and general encouragement to clinicians looking for ways to develop comprehensive holistic models of assessment and care for their patients... The recovery of the concept of "spirituality" in contemporary discourse across many disciplines as well as in the popular imagination is a major cultural phenomenon of our time. It is to a wider general audience as well as to those practicing in healthcare environments that Culliford addresses himself. He succeeds well in this difficult task and the outcome is a competent and illuminating piece of work that will have many applications in healthcare, but also more widely wherever there is an openness to looking at fresh ways of presenting universal insights into the processes of spiritual development and self-understanding. -- The Merton JournalDr Culliford distinguishes between spirituality and religion. With discussion questions and clear summaries, this will be a useful book for introductory courses on the subject. It may be most useful for those who see no case at all for spirituality in the consulting room - assuming they enter with an open mind. -- Nursing StandardThe intersection of religion/spirituality, psychology, and mental health has been a tenuous one until recently. With the advent of postmodernism, the previously held boundaries that separated religion and science are being reconsidered. Larry Culliford's work "The Psychology of Spirituality: An Introduction" is just such a book to bridge the gap. He offers a clear and cogent model for psycho-spiritual growth and development. Culliford describes a template for integrating psychological and spiritual development in the same breath; that is, we are all spiritual beings on a human journey, and both spiritual and psychological domains are essential to be fully human.... As someone who enjoys the integration of spirituality, psychology, and mental health within a multicultural context, I think this book is ideal. It is pragmatic and inspiring, rational and poetic, psychological and spiritual in its fullest sense. Following the sage advice "Physician, heal thyself," I recommend it to all levels of inquiry, personal and professional. -- PsycCRITIQUESThe book is well structured and easy to read. It sorts its material effortlessly into straightforward categories and carries the reader painlessly along. Each chapter concludes with a helpful summary and exercises to enable the reader to incorporate its teachings into their life. It is in places delightfully illustrated with both personal and clinical anecdote, and with some examples from published sources such as Barack Obama's life. The chapter on the author's own teaching programme for medical students using a refreshingly simple and effective approach to taking a spiritual history was particularly welcome - I only wish such a programme were universally in evidence! -- Network ReviewUnlike some psychoanalytical writings, however, this book is very accessible, and is an excellent introduction to the spiritual dimension in theory and practice. It complements the various books written by John Swinton and other practical theologians, and is a very welcome contribution from a medical practitioner. -- Caring Timesthis book is more than an enlightening introductory text. It is a masterpiece of explanation and interactive teaching about a highly complex and comprehensive subject. The book is a training text aimed principally at health and social care professionals and students and people from related disciplines, but I believe that this is a 'must read' for anyone interested in the subject. The brilliant Preface sets the contents into context considering quantum physics with particular reference to non-locality and chaos theory and their links to spiritual principles, in a most accessible and logical way. It continues by addressing a variety of topics, including issues such as the importance and relevance of spirituality in everyday life, for both children and adults, and is filled with engaging and often moving anecdotes and vignettes about the author's subjective experiences as well as those of others, bringing the subject alive and imbued with personal meaning. We are shown how adversity can be seen as presenting opportunities for spiritual development and the book explains in detail how emotional healing leads directly to personal growth... In short I think this is a brilliant book which anyone interested in spirituality or who is simply on his or her own spiritual path should read. It is exciting, inspiring and uplifting. I feel that whatever I say will not be able to do justice to this remarkable, learned, yet accessible and very practical book. I feel blessed to have been asked to review it. -- Journal for the Study of SpiritualityDr. Larry Culliford provides compelling inspiration for us to not only ensure that we share our stories of spirituality in our art therapy practices but also that we take seriously the need to study and promote further inquiry into the area of spirituality and psychology. In this seminal work in the field of psychology and spirituality, Dr. Culliford adds his voice backed up by thorough research to advocate strongly for the shift to a holistic 'bio-psycho-socio-spiritual' paradigm in the field of mental health... Dr. Larry Culliford has made an important contribution in this foundational work in the area of spirituality and psychology. He must be commended for his courage to explore new territory and challenge the existing worldview in his book 'The Psychology of Spirituality: An Introduction'. Let's hope that we rise to the occasion, activate spiritual enquiry in our own lives as well as in our art therapy practices and assist the need for research and movement into the realms beyond scientific materialism. -- The Canadian Art Therapy Association... a welcome addition to an important, if not essential, topic of human experience. I therefore recommend this book wholeheartedly to those who are interested in adventure, curious about the spiritual domain, or those looking for practical skills and abilities to learn about how to navigate the adventure playground of their own inner lives. -- British Journal of PsychologyDr. Culliford has written a magnificent book that is both erudite and beguilingly accessible. The person on the spiritual quest, whether from a traditionally religious or from a more secular perspective, will gain insights and hope between the covers of this work. The continuing disputes between science and spirituality are explored and, ultimately, integrated and the reader will emerge enlightened and enlivened. -- Professor Patricia Casey, Professor of Psychiatry, University College Dublin, IrelandThis ground breaking book is a welcome insight into the fundamental link between spirituality and psychology. I recommend it wholeheartedly to anyone wishing to gain a deeper understanding of this connection and how spirituality can help enhance psychological wellbeing. -- Dr. Harold G. Koenig, Director, Center for Spirituality, Theology and Health, USAWhat exactly is the relationship between spirituality and psychology? Larry Culliford presents a clear, honest and enlightening exploration of the relationship between spirituality and psychology; an account which takes seriously the integrity of both but refuses to allow one to collapse into the other. This book will be valuable for practitioners and all those who are seeking new ways of helping people to see and understand the significance of the spiritual in their practises of care. -- Reverend Professor John Swinton, Professor in Practical Theology and Pastoral Care, University of Aberdeen, UKI thoroughly enjoyed this book. It is extremely relevant for my degree course in Health Care Chaplaincy and I have recommended it to my fellow students. It is not only very accessible but a real joy to read. I read it from cover to cover for the sheer enjoyment of it. -- Mary Hanna, Chaplain, Cambridgeshire and Peterborough NHS Foundation Trust, UKI think this brilliant book which anyone interested in spirituality or who is simply on his or her own spiritual path should read. It is exciting, inspiring and uplifting. I feel that whatever I say will not be able to do justice to this remarkable, learned, yet accessible and very practical book. I feel blessed to have been asked to review it. -- Journal for the Study of SpiritualityCulliford's introduction to the psychology of religion provides definitions of spirituality and religion, paradigms deployed by health professionals in the past that have undergone a major shift (he explores the reasons why), appendices that include his template for taking a spiritual history and wealth of medical and theological sources and personal anecdotes. It is skilfully conceived potpourri--unthreatening and informative. -- Telegraph JournalCulliford has a light and fluid writing style which makes ready links with the literature and with everyday life and clinical practice... This book provides a cogent argument for the integration of spirituality into our understanding of psychology... The author's professional experience as a psychiatrist, and the focus on spirituality, make it particularly relevant to those working in mental healthcare. I can see the book playing a useful part as an undergraduate or master's level text and I expect it will be an appreciated resource in the worlds of clinical, chaplaincy, and other professional training. -- Mental Health, Religion and Culture.This is a very important book for all those who have to try and make sense of 'spirituality', particularly those in secular organisations like the NHS, or semi-secular organisations like church schools. -- The SignTable of ContentsPreface. Part 1. Themes and Variations: 'What Goes Round Comes Around'. 1. Introduction. 2. Themes and Variations. 3. The Relevance of Spirituality. 4. The Literature on Psychology and Spirituality. 5. Paradigm Shift: Challenging Current Theory and Practice. Part 2. Stages of Faith: 'Something Happens'. 6. Introduction to Part 2. 7. Childhood Spirituality. 8. Belonging. 9. Searching. 10. Homecoming. Part 3. Remedies: 'Sowing Live Seeds and Doing Good Deeds'. 11. Spiritual Skills.12. Spiritual Practices. Appendix 1. Taking a Spiritual History. Appendix 2. Further Reading. Index.

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Book SynopsisNeglect is the most common form of child abuse, but recognizing the signs, assessing the family's and the child's needs, and undertaking intervention can be difficult and complicated. This book, based on extensive research of the evidence, outlines how neglect can be recognized, examining the signs that parents give to signal their need for help, and the signs that a child's needs are not being met. It then covers how practitioners should respond, including assessment, planning, and appropriate interventions. The authors examine whether practitioners are well-equipped to recognize child neglect, and whether professional responses to help could be swifter. Finally, the prevention of child neglect is considered, and a proposal for a public health approach and early intervention is outlined. The book includes case studies and makes recommendations for policy and practice.This book will help practitioners to understand better child neglect and to improve practice in this important area. It will be vital for all those likely to encounter child neglect, including child and family social workers, health visitors, teachers with safeguarding responsibilities, nursery staff, and educational psychologists.Trade ReviewOne of the biggest strengths to this text is how it sparks the imagination, motivating creativity of response to situations of neglect... I personally was left with the hope-filled message that "it is possible to prevent child neglect" (p.160)and the confidence to believe the necessary systemic change might actually be achievable. -- Practice: Social Work in ActionThis book is strongly recommended for practitioners and as a resource for researchers. -- Child and Adolescent Mental HealthThis is a well rounded book, supported by many up to date research studies. -- Play for Lifean excellent book. Indeed the comments made above essentially highlight the importance and complexity of the subject, and the authors rightly identify several areas as meriting more research. Jessica Kingsley are producing quite a flood of interesting texts at present, and they are to commended for publishing this book. -- Children Webmag[T]his book is a most welcome and timely addition to the literature on child neglect. The authors write with assurance and understanding, recognizing how emotionally draining and professionally demanding the work can be; they also offer a challenge to current thinking and practice. This is a must-read book for all those whose work brings them in contact with neglected children, for their managers and those responsible for their training and education. -- From the Foreword by Enid Hendry, Head of Strategy and Development (Looked after Children), NSPCC, UKThe book includes brief, helpful summaries of different interventions.. The small size of the book is encouraging for busy practitioners and it lends itself to 'dipping in and out' rather than reading cover to cover. The authors use extensive sources, which are clearly referenced and cited throughout. The text is consistently well-presented and adequately supported by relevant tables and figures... The 'case studies' are realistic and helpfully illustrate themain content of each chapter, while the 'activities' boxes are thought-provoking and encourage reflection on practice. Also helpful are the 'key messages' at the end of each chapter, which succinctly summarise the mainpoints.This book does broadly achieve its aims to challenge practitioners to reflect on practice and values. -- Jess McCormack, Social Worker * Practice: Social Work in Action *Table of ContentsAcknowledgements. Foreword. Enid Hendry, NSPCC. 1. Understanding Child Neglect. 2. Signs that Parents Need Support. 3. Signs that Children's Needs are Not Being Met. 4. Responding to Children Whose Needs are Not Being Met. 5. Helping the Neglected Child. 6. Preventing Child Neglect. Appendix 1. Systematic Review Methodology. Appendix 2. Papers Included in the Systematic Review. Bibliography. Subject Index. Author Index.

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Book SynopsisPractitioners in health and social care are often required to work with clients who do not want to work with them, and these 'reluctant' clients can often be the most challenging, but most rewarding, to work with. This practical, jargon-free book covers all the issues that practitioners are likely to encounter in the course of working with reluctant clients. The emphasis is on making theory easy to use, and the book is written in an easily digestible and lively style. Topics covered include staying safe, verbal and non-verbal communication, making initial contact with a client, crisis situations, recording, and how to end work with a client. Activities to work through are included at the end of each topic and illustrations feature throughout. This is an essential book for students, practitioners, voluntary sector workers and trainers in the fields of health, social care and social work.Trade ReviewQuite simply, this book focuses on what the title suggests, and deliveres for the reader. It is light-hearted, funny, useful and "on the money" in terms of what professionals in social and health care are often faced with in our respective work settings... Despite being a compact 140 pages in length, in my opinion it over-performs in all areas... A great little book, buy it and use it for training. I intend to. -- Professional Social WorkIt provides useful points of critical reflection and exercises for the reader to question how they think and feel about issues. The years of experience of the author gleam through the wisdom within her writing. -- Euro Vista: Probation & Community Justice JournalThis easy-to-read text from retired social worker Maggie Kindred is a guide to essential communication with reluctant patients. It is relevant to nurses and nursing students, and is a useful starting point for mental health practitioners and those thinking of pursuing a career in mental health. The language and concepts are explained simply and clearly, and Kindred's language is non-judgemental and accepting in tone. Each of the book's 15 chapters has a summary outlining key learning points. It provides practical tips on personal boundaries and reading body language signals when working with complex patients. Situational risks for junior practitioners are explored, with examples of dilemmas such as accepting gifts. -- Nursing Standard, Cathe Gaskell, Managing Director, The Result CompanyMaggie Kindred has a lovely way of inviting the reader (perhaps reluctant?) to look at things from different angles and of allowing one to think things through... apparently in some sort of discussion with her. -- Caring Times, John BurtonThis book"steps outside the mainstream and in so doing offers us nuggets of informed practice wisdom". It has an excellent chapter on non-verbal communication that should be essential reading for all staff as it reminds us of the process as well as the spoken word. Another strength is the use of practical examples that can be used for training as well as personal development work including supervision. -- Martin Calder, Calder Training and Consultancy, UKThis practical and very readable guide will be of great use to all those working with reluctant clients in health and social care. It covers a broad range of issues and offers sound advice which can easily be put into practice. I highly recommend it. -- Chris Trotter, Associate Professor in Social Work, Monash University, Australia, and author of 'Working with Involuntary Clients: A Guide to Practice'.Table of Contents1. Starting Points. 2. Your Philosophy. 3. Helping Others. 4. Messages. 5. Power. 6. Non-verbal Communication. 7. Dress. 8. Rights. 9. Staying Safe. 10. Making Contact with Clients. 11. Contracts. 12. Recording. 13. Methods of Helping Suited to the Reluctant Client. 14. Good Endings. 15. Rewards. References. Index.

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Book SynopsisNo official statistics are kept for the number of hospital patients, in particular older people, who are subjected to neglect and abuse. That is, left malnourished and dehydrated, in pain, allowed to develop agonising and fatal pressure sores, not taken to the toilet, left to lie in their own bodily waste, cared for in a filthy environment and at risk of infection, ignored, allowed to fall over repeatedly, not spoken to, left naked or dressed in other patients' clothes - and discharged from hospital prematurely. This book bears witness to all these practices and more. Setting out a wealth of evidence not previously brought together, Michael Mandelstam shows beyond question that neglectful care is a systemic blight, rather than mere local blemish, within our health services. He analyses the causes and factors involved, reveals the widespread denial and lack of accountability on the part of those responsible - and spells out the political, moral, professional and legal implications of this failure to care for the most vulnerable of patients with humanity and compassion. Most important, Mandelstam points to the main obstacles to a solution - and to how they can be removed and change be accomplished.This book should be read by anyone concerned with the state of our health services, including National Health Service users, government policy makers and planners, public health practitioners and academics and researchers.Trade ReviewThis very readable book presents an enlightening read for all involved in health care, from senior politicians and policy-makers to individual practitioners and students. -- British Journal of Occupational TherapyStudents and practitioners reading the book should appreciate and learn from the material provided and gain a deeper understanding of the range of issues involved. This is a useful book that will be of interest to the range of individuals and organisations working in the area of adult services, including but not exclusively, adult safeguarding. -- Journal of Adult ProtectionThis is very important book for all to consider carefully, because, whatever health problems we encounter, we do hope, at least, to be treated with compassion and professional care. -- The SignIn How we treat the sick, Mandelstam combines his detailed legal understanding with his commitment to "skilled, compassionate, dignified inpatient nursing, genuine rehabilitation and palliative care" (dedication, to the memory of the staff at the Walnuttree Hospital in Sudbury, Suffolk)... Michael Mandelstam's work on Community Care law has been so thorough, accurate, and useful for practitioners so it was a pleasure to review this book. -- Community Care, "Mad World" blogFor social workers, this book raises challenges. How far should social workers challenge and confront poor standards of health care? Should social workers challenge other professionals who speak coarsely and harshly to and about those in their care? The answer should, of course, be "yes".This book gives material to ponder the consequences of silence. Recommended for students, those working in adult safeguarding and adult services. -- PSWMichael Mandelstam... outlines and provides evidence for what he sees as the decline in care, especially of older people in the NHS and the independent sector.His book is filled with shocking detail from public inquiries, coroners' reports, court judgements and statements from patients and their relatives... Every assertion is supported with clear evidence... This book should be required reading for everyone with any influence over health care, from the prime minister and health secretary to care workers. -- Nursing StandardYet again Michael Mandelstam has applied his precise yet passionate analysis to "neglect and abuse in our health services". Mandelstam is a brilliant and committed writer. We should all read this book alongside the report of the inquiry into the management of the Mid Staffs Foundation Trust (if it ever gets published). -- Caring TimesTerrible in its message and merciless in its delivery, it is quite unlike anything I have read from JKP. It is certainly their most daring and significant publication ever. But be prepared: I had to take a break halfway through, exhausted and trembling as I tried to live with the pace and intensity of the writing... Every argument and observation is backed up by a series of facts annotated with sound references. Michael Mandelstam shares with many healthcare litigants a deep sense of wrong and loss. Loss of the healthcare system he and I and most of you have believed to be ours: good, and never-to-be hurt or transfigured into something soiled, tarnished, perverted... It should be read by everyone with a serious concern for the health, welfare and pride of this country and others. It could be the Old Testament from which a New Testament can emerge. -- Dementia UKIn some ways it is the voice of the neglected and abused elderly and their relatives pleading for change... The balance between running a financially viable organization and providing high-quality individualized care needs to be pivoted on the fulcrum of dignity and respect. To help redress that balance, someone should send a copy of this book to every chief executive, finance director and chief nurse in the NHS. -- The TabletSuccessive reports on catastrophic failures in the nursing care of desperately sick people in our hospitals have had little effect. They have failed to see the systemic nature of the problem and, worse, have proposed box-ticking solutions to what is often the abandonment of common humanity. Michael Mandelstam's documentation of a continuing scandal that touches on all of us is worth a thousand expensive inquiries. This brilliant and impassioned book should be mandatory reading for policymakers and all of those who care for vulnerable people. -- Raymond Tallis FRCP FMedSci, Emeritus Professor of Geriatric Medicine and author of Hippocratic Oaths: Medicine and its Discontents.Going forward we can, and must, do much more to improve, firstly the health and social care of vulnerable people who cannot speak for themselves and secondly, the training and morale of those whose job it is to care for them. A good place to start would be immediately to begin the process of vigorously consigning to history the bad practices so clearly highlighted in this important book. -- Baroness Sally Greengross OBEMichael Mandelstam has provided a devastating account of some of the more horrifying aspects of the care provided by the National Health Service. As he points out this is not necessarily typical of all care provided, even by those institutions mentioned in the book. It is however a sufficiently alarming book that should be read by everyone concerned with health care in Britain, and demands attention both from the organisations concerned and from those responsible for the management and reorganisation of the NHS. -- Tim Yeo MPHow we treat the Sick' is a call for action. NHS staff have been smothered and de-motivated by countless targets and controls. Focused regulation and more autonomy for front line staff could transform the experience of patients. -- Baroness Molly MeacherAmidst the striking advances in modern medicine stands the starkly contrasting deterioration in the day to day care of vulnerable patients. Neglect and abuse of elderly and incapacitated patients in our hospitals and nursing homes is not a rare or occasional scandal picked out by the media. The picture painted in this timely book strongly points to a much wider spread of failures of acceptable standards of care. Despite any number of published inquiries little seems to have changed in the last few years. This excellent book now demands action not words from the professions and Government. -- Lord Leslie TurnbergA searing condemnation of neglect and abuse of older people in our health services, this is a must-read volume to spur us to action. We tolerate the appalling treatment of older people in some of our institutions (by no means all) because, as a society, we don't think they matter. If we visited more, challenged more, took ownership more seriously, and gave care staff, often pressurised and underpaid, more respect, things might get better. Michael Mandelstam is to be congratulated for drawing this to our attention. Now it is up to us to find the solution - and that lies partly in valuing those who care for our older people better, paying them better, and regarding care as a serious career choice. -- Baroness Julia NeubergerCaring for people is extremely challenging and expecting anyone to do so in adverse, under-staffed conditions, with little or no emotional support, is asking for trouble, as the people given a voice in this book bear witness. -- The Psychiatrist.This sobering account of the deterioration of care for elderly patients in this country makes a strong case about the systemic nature of this failure... Above all this book makes a bold address for action at every level of the NHS and indeed society, to find good solutions to this snowballing epidemic. -- Stephanie Watts, Assistant Psychologist, Bagnor University * Signpost *Table of ContentsForeword. Preface. 1. Introduction. 2. Assessing the Evidence for Neglectful and Abusive Health Care. 3. Health Services: Public and Private. 4. Systemic Nature of Neglect and Abuse Within Health Care. 5. Dignity in Care: All the Good Guidance. 6. Dignity in Care: All the Bad Practice. 7. Getting to the Toilet and Management of Continence. 8. Keeping the Environment Clean and Managing Infection. 9. Helping People Eat and Drink. 10. Pressure Sores and Falls. 11. Hospital Beds, Admissions, Stays and Discharges. 12. Older People: the Unwanted. 13. Patient Voices, Consumers and Markets. 14. Staffing Levels, Competence and Attitude. 15. Priorities, Targets, Fear and Bullying. 16. Misinformation, Concealment and Spin. 17. Muted Voices: Clinical and Professional Integrity. 18. Denial, Accountability and Blame. 19. Legal Implications of Neglect and Abuse. 20. Human Rights. 21. Criminal Offences of Ill Treatment or Wilful Neglect. 22. Manslaughter. 23. Health and Safety at Work Legislation. 24. Regulation of Health Care Providers and of Health Care Staff. 25. No Secrets: the Policy of Safeguarding Vulnerable Adults. 26. Negligence. Concluding Postscript. Index.

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Book SynopsisThis is a light-hearted, easily digestible guide with a wealth of handy hints and tips for the helping professions when they have to communicate with the public.For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public, covering topics such as managing conflict, assertiveness, feelings, listening and boundaries. It also includes guidance on reflection, supervision, confidentiality and anti-discrimination. The book uses a fun and accessible approach, making the advice easy to read and then put into practice. This handy guide will be invaluable to a range of practitioners in the helping professions including health visitors, social care workers, probation officers and teachers, as well as any other professional looking for tips on how to communicate effectively.Trade ReviewCommunicating with the public is a difficult and complex skill for healthcare professionals to master, but it is vital. Offering exactly what it says in the title, this excellent book is straightforward and to the point... I give this book five stars. It is a great read and will be invaluable for teachers, social workers and parents, as well as everyone working in health care. -- Nursing Standard500 Tips for Communicating with the Public is an informal, logically structured and accessible book designed to allow all members of the multi-disciplinary team to develop their most fundamental clinical skill, communication, in an informal and efficient manner. While belonging to the tip-book and not the text-book genus, it is an expansive and well-written text. -- Dr Michael DalyThis is a little volume that's big on practical ideas, containing short, pithy and to the point helpful thoughts on how to manage communication in different settings. In amongst things I knew and things I'd forgotten were tips and exercises that were new to me. It is a refreshing piece of work that would be valuable on the reference shelf of any counsellor, social worker or health care professional who needs help - quickly. -- Dodie Graves, Counsellor, and author of Talking with Bereaved PeopleThis book takes its own advice in being straightforward and completely free of jargon. It is neither patronising nor high flown but just provides grounded and sensible advice. This is particularly true when decisions are likely to impact on vulnerable clients in powerful ways such as when help can be given or withheld. The book is arranged in a way that makes it easy to dip into when a worker has a particular concern, and it is relevant to a wide diversity of people from housing officers and police to social workers and counsellors. -- Judy Ryde, freelance psychotherapist, supervisor and trainer, and author of Being White in the Helping ProfessionsTable of ContentsIntroduction. Why do we need to communicate well? Tips about the tips! Book structure. 1. How Do We Communicate? Communicating verbally - face to face. Communicating verbally - giving presentations. Communicating verbally - on the telephone. Non-verbal communication - writing. Non-verbal communication - electronic written communication. Non-verbal communication - body language. Non-verbal communication - communicating imaginatively! Different modes of communication - communicating on to one. Different modes of communication - communicating with groups. 2. Skills for Communication. Listening skills. Questioning skills. Assertiveness skills. Information-giving skills. Advice-giving skills. Reassurance. Disclosure. Challenging. Negotiation skills. Dismantling barriers. 3. Emotions in Communication. Clients and workers have feelings! Angry feelings - conflict management. Handling stress. Using humour. 4. Communication in Different Settings. Where to meet? 5. Structured Communication. Preparing yourself first. Scene-setting. Preparing the location. Setting the tone. Introductions. Relationship length. Setting goals. Handling interruptions. Summarizing. Endings. 6. Communicating with Different People. Working with men and women. Working with children. Working with people of different races and cultures. Working with clients who do not speak English. Working with disabled and differently-abled people. Working with older people. Working with people of different sexualities. Wealth, class and society. 7. Communicating with Self-awareness. Know yourself. Personal bias and agendas. Making judgements. Think about your expectations. Using labels. 8. Professional Boundaries and Responsibilities. Boundaries. Confidentiality. Being clear about roles and responsibilities. Communicating in the workplace. 9. Rights, Advocacy and Meeting Clients' Needs. Meeting needs. Understanding rights. Helping your client to make decisions and choices. Being an advocate. 10. Communication and Procedures. Know the rules. Assessment. Recording and reporting. Background checks and safeguarding. Dealing with abuse. Responding to complaints. Supervision. Appraisal. Epilogue.

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Book SynopsisLesbian, gay, bisexual and transgender (LGBT) people often face unique challenges as they grow older. It is vital that those providing them with care and support understand their needs, wishes and experiences. This book demonstrates how biographical approaches can increase understanding about the distinct perspectives of older LGBT people, enhancing inclusive care and support. Chapters explore people's expectations and fears surrounding care and service provision, the impact of discrimination, and specific issues such as HIV, dementia and end-of-life care. The importance of understanding people's whole lives in order to meet their needs is demonstrated, drawing on the examples of community projects that provide services and build networks. The voices of older LGBT people are heard throughout the book through the use of case examples and original research.This insightful book will be essential reading for all those supporting or caring for older LGBT people, as well as students and researchers in the health and social work fields.Trade ReviewThis important book should be recommended reading for all health and social care practitioners working with older people, not just those with an existing interest in LGBT (lesbian, gay, bisexual and transgender) issues. -- ResourcesThis is a hopeful book that would make a great addition to any LGBT aging professional's library. -- Gray Pride Parade BlogThis book provides an invaluable insight into the needs of the older lesbian, gay, bisexual and trans (LGBT) community in relation to ageing, future care and support... a thought-provoking read... recommend this book to all healthcare professionals involved in the care of older people, as well as those who have an interest in the health and social welfare of LGBT individuals. -- Nursing StandardsEqually grounded in contemporary scholarship and practice, and representing an impressive array of authors, this volume nicely captures the lived experiences of LGBT elders as a 'story' in itself and to illuminate paths to more effective service provision in later life. Timely, sophisticated, accessible, and attentive to context, this is a must-read for anyone working with and/or interested in LGBT elders - and, indeed, the increasingly diverse ageing population more widely. -- Dr. Dana Rosenfeld, Senior Lecturer, Keele University, UK and author of The Changing of the Guard: Lesbian and Gay Elders, Identity, and Social ChangeOlder LGBT people have too often been characterised as 'invisible' or 'ignored'. This ground-breaking book challenges this idea and offers vital insight into practice based on understanding individuals, their life histories, personal identities and circumstances. This book is essential for realising person-centred support and promoting genuine choice and control for older LGBT people -- an evolving population in a changing social care landscape. -- Dr. Sarah Carr, Senior Research Analyst, Social Care Institute for Excellence and Visiting Fellow, Centre for Government and Charity Management, London South Bank UniversityThis book is a useful introduction to the issues facing many older gay people today. A recommended read for all health and social care professionals working with older people. -- James Taylor, Senior Health Officer, Stonewall, UKTable of ContentsAcknowledgements. Introduction. Mike Sutherland, Robert Gordon University, UK, Ian Rivers, Brunel University, UK and Richard Ward, University of Manchester, UK. Part 1. Growing Older: Diverse Pathways into Later Life. 1. Imagining the Unimaginable: Bisexual roadmaps for ageing. Rebecca L. Jones, Open University, UK. 2. Care Anticipated: Older lesbians and Gay Men Consider their Future Needs. Stephen Pugh, University of Salford, UK. 3. Trans Ageing: Thoughts on a Life Course Approach In Order to Better Understand Trans Lives. Louis Bailey, Trans Resource and Empowerment Centre, UK. 4. 'Women Like That': Older Lesbians in the UK. Jane Traies, University of Sussex, UK. Part Two. Implications for Health and Social Care Practice. 5. 'I'm Older Than I Ever Thought I Would Be': The Lived Experiences of Ageing in HIV Positive Gay Men. Robin Wright, Patient Consultant, Gareth J. Owen, University of Exeter, UK and José Catalan, Chelsea and Westminster Hospital, London. 6. Categories and their Consequences: Understanding and Supporting the Caring Relationships of Older Lesbian, Gay and Bisexual People. Ann Cronin, sociologist, Richard Ward, Stephen Pugh, Andrew King, Kingston University, UK and Elizabeth Price, University of Hull, UK. 7. Care Near the End of Life: The Concerns, Needs and Experiences of LGBT Elders. Gary L. Stein, Yeshiva University, New York, USA and Kathryn Almack, University of Nottingham, UK. Part Three. Community Engagement and Support. 8. Polari's Life Story: Learning from Work with Older LGBT People. Lindsay River, Polari, UK and Richard Ward. 9. Opening Doors and Opening Minds: Sharing One Project's Experience of Successful Community Engagement. Sally Knocker, independent trainer and consultant, Nick Maxwell, Age UK Camden, Mike Phillips, freelance trainer and consultant, and Stacey Halls, Age UK Camden. 10. Ageing in Gay Brighton. Kath Browne, Leela Bakshi and Jason Lim, University of Brighton, UK. 11. Meeting the Needs of LGBT People Affected by Dementia: The story of the LGBT Dementia Support Network. Roger Newman MBE and Elizabeth Price. Conclusion: Making Space for LGBT Lives in Health and Social Care. Richard Ward. Index.

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Book SynopsisAs someone approaches the end of their life, it is vitally important that they receive quality care and support, that their wishes are met, and that they are treated with dignity and respect. Pathways through Care at the End of Life is a comprehensive guide to providing excellent, person-centred end of life care. Following a pathway from initial conversations about end of life to care in the last days of life and after death, it covers assessing need and planning care, co-ordinating care between different agencies, and ensuring quality in different settings, such as at home, in a hospice, or in hospital. Good practice guidance on communication, ensuring the person's needs are met, support for their family and how to facilitate a good death is given. Case studies illustrate real life practice, and questions throughout each chapter encourage reflective practice. This book will be essential reading for all those working with people at the end of life, such as nurses, social workers, GPs and home carers, as well as students in these fields.Trade ReviewThis book draws on the rich experience and combined expertise of the authors to offer a resource for all those supporting people on their end of life pathway…[G]lobally we find a remarkable consistency across cultures of what people want when they are dying. They want care which manages distressing symptoms in the most effective way; they want to be treated with compassion, dignity and respect; they want to have the opportunity to set their affairs in order and to be surrounded by those people who are important to them. The implication of meeting those needs, as the core message of this book proclaims, is that end of life care is everybody's business. -- From the Foreword by Professor Sir Mike Richards, Chief Inspector of Hospitals, Care Quality Commission, UKThis clearly written and comprehensive book will be a valuable source of information and resource for any professional or student interested in improving the practical delivery of end of life care. It describes the methodologies, development and successes of the ground breaking national strategy for End of Life Care launched in England in 2008. The material is brought to life with case studies and best practice examples and reflection is encouraged through the use of 'stop and think' questions. -- Barbara Monroe, Chief Executive, St Christopher's Hospice, UKThis book provides a comprehensive, up-to-date, research-based account of multi-professional practice in end-of-life care from different professional perspectives. Its authoritative knowledge base relies on the work of the National End of Life Care Programme in England's Department of Health over several years. Its strong focus on flexible, holistic quality of care will make it valuable for specialist and general practitioners in hospital and community health and social care services. -- Malcolm Payne, consultant in social work and end-of-life care and author of Social Work in End-of-Life and Palliative CareThis book elegantly captures how the relatively new focus on 'end of life care' provides a conceptual framework with which to think in a different way about meeting these new needs and has led to change on a wide front…Readers can find interesting synopses of interdisciplinary perspectives on death, dying and epidemiological transition, together with up to date advice about best practice in care planning, communication and coordination of services; all set out in a highly accessible manner. In their discussions, the authors do not shy away from delineating new challenges ahead that will require all of us to work together to continue to transform end of life care so that it better meets the needs of all those facing death, whatever their age or diagnosis, and wherever they are cared for. -- Jane Seymour, Sue Ryder Care Professor of Palliative and End of Life Studies, University of Nottingham, UKTable of ContentsAcknowledgements. 1. The Context and Philosophy of End of Life Care. 2. Discussions as the End of Life Approaches 3. Assessing Need and Planning Care. 4. Co-ordination of Care. 5. Delivery of High Quality Care in Different Settings. 6. Care in the Last Days of Life. 7. Care after Death. 8. Quality End of Life Care for All. References. Index.

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Book SynopsisChallenges in Professional Supervision draws on the latest research and theory to explore issues, trends and developments in supervision work. The provision of excellent supervision is strongly linked to improved performance and staff retention. In this book, supervision is examined across a broad range of settings, addressing concerns common to a range of professions, including health, social work and counselling. The book is divided into two sections: the first describes the contemporary themes in professional supervision and the second discusses the models and skills being employed to deliver it. Issues such as supervising ethically, practitioner wellbeing and managing the process are all explored. There are also chapters on group supervision, supervision of managers and how to have difficult conversations. This book is ideal for managers and senior practitioners in health and social care with an active interest in developing, energising and inspiring their supervision practice, as well as academics interested in keeping up-to-date with developments in the field.Trade ReviewThis book is written by the two people who know most about professional supervision: Liz Beddoe and Allyson Davys. What is most exciting is the critical analysis that they bring; they really understand the complexities in practice today, and in exploring the challenges in supervision, they challenge us to raise our game, so that there are better outcomes for those who use our services. -- Professor Viviene Cree, School of Social & Political Science, The University of EdinburghThe scope of this text is truly impressive. The authors are unflinching in their critical analysis of the urgent developmental challenges facing supervision in all the health professions today. Their scholarly and up-to-date knowledge of the professional literature and current research in the field, combined with their keen awareness of the hard realities of practice in diverse contexts, makes for invigorating reading. -- Jim Holloway, BACP Senior Accredited Supervisor, partner in Cambridge Supervision Training, co-author of Practical Supervision: How to Become a Supervisor for the Helping ProfessionsTable of ContentsAcknowledgement. Chapter 1: Contemporary Themes in Professional Supervision. Chapter 2: Supervision in context: Surveillance or support? Chapter 3: Starting with who we are: Culture, gender and belief in the supervision encounter. Chapter 4: The education of the reflective supervisor. Chapter 5: Practitioner wellbeing and the role of supervision. Chapter 6: Ethics and supervision. Chapter 7: Managing a supervision practice. Chapter 8: Group supervision. Chapter 9: Interprofessional supervision. Chapter 10: Supervising for strengths. Chapter 11: Supervision of managers. Chapter 12: From difficult situations to courageous conversations. Chapter 13: Creativity in supervision: keeping supervision exciting and supervisors engaged. Afterword. References.

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Book SynopsisIncreasingly, genomics is having an impact on mainstream healthcare. All health professionals will now be required to understand basic genetic concepts, but the depth of knowledge required will vary according to the role of the practitioner, and the setting in which he or she works. Following the success of Genetics for Healthcare Professionals by Skirton and Patch, which was written for practitioners at foundation level, Applied Genetics in Healthcare approaches the issues of genetic healthcare at a more advanced level and is primarily intended as a handbook for those training or working as genetic specialists. However, the book will also be a useful resource for practitioners who specialize in particular fields of healthcare that require knowledge of genetics in specific topics. Those experienced in genetic healthcare will find the book to be a valuable handbook and a source of references for wider reading. All of the authors have worked extensively in the field of genetic healthcare and have used their experience in both genetics nursing and genetics counseling to create a working handbook that is rooted in clinical practice. Table of Contents1. Introduction to Genetic Healthcare 2. Foundations in Genetic Science 3. Working Practically in Genetic Healthcare 4. Working Professionally in Genetic Healthcare 5. Working to Support Families 6. Working as an Educator for Families and Professionals 7. Working as a Researcher 8. Autosomal-Dominant Inheritance 9. Autosomal-Recessive Inheritance 10. X-linked Inheritance 11. Familial Cancer 12. Chromosomal and Non-Traditional Patterns of Inheritance 13. Multifactorial Inheritance and Common Diseases

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Book SynopsisProvides information to assist parents in developing their understanding of how autistic children think and respond as well as providing practical suggestions to assist them in the management of their child at home. Also provides an easy-to-read guide for professionals and educationalists. Dodd from Autism Assoc, Aust.

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Book SynopsisThis book addresses a wide range of topics including: negligence; decision-making; confidentiality; the role of the nurse prescriber; the regulation of reproduction; end-oflife issues; and the contract of employment. The author draws on case law, legislation, human rights instruments, and professional standards in order to provide a holistic and detailed analysis of the topics.Table of ContentsChapter 1: Introduction Chapter 2: An Introduction to the Irish Legal System Chapter 3: The Nursing and Midwifery Board of Ireland Chapter 4: Negligent Practice in Nursing and Midwifery Chapter 5: Patient Autonomy and Decision-Making Chapter 6: Confidentiality and Access to Personal Health Information Chapter 7: The Administration of Medicines Chapter 8: Legal Aspects of Pregnancy Chapter 9: Legal Aspects of End-of-Life Treatment and Care Chapter 10: Research Ethics

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