Nursing Books

Book SynopsisNo official statistics are kept for the number of hospital patients, in particular older people, who are subjected to neglect and abuse. That is, left malnourished and dehydrated, in pain, allowed to develop agonising and fatal pressure sores, not taken to the toilet, left to lie in their own bodily waste, cared for in a filthy environment and at risk of infection, ignored, allowed to fall over repeatedly, not spoken to, left naked or dressed in other patients' clothes - and discharged from hospital prematurely. This book bears witness to all these practices and more. Setting out a wealth of evidence not previously brought together, Michael Mandelstam shows beyond question that neglectful care is a systemic blight, rather than mere local blemish, within our health services. He analyses the causes and factors involved, reveals the widespread denial and lack of accountability on the part of those responsible - and spells out the political, moral, professional and legal implications of this failure to care for the most vulnerable of patients with humanity and compassion. Most important, Mandelstam points to the main obstacles to a solution - and to how they can be removed and change be accomplished.This book should be read by anyone concerned with the state of our health services, including National Health Service users, government policy makers and planners, public health practitioners and academics and researchers.Trade ReviewThis very readable book presents an enlightening read for all involved in health care, from senior politicians and policy-makers to individual practitioners and students. -- British Journal of Occupational TherapyStudents and practitioners reading the book should appreciate and learn from the material provided and gain a deeper understanding of the range of issues involved. This is a useful book that will be of interest to the range of individuals and organisations working in the area of adult services, including but not exclusively, adult safeguarding. -- Journal of Adult ProtectionThis is very important book for all to consider carefully, because, whatever health problems we encounter, we do hope, at least, to be treated with compassion and professional care. -- The SignIn How we treat the sick, Mandelstam combines his detailed legal understanding with his commitment to "skilled, compassionate, dignified inpatient nursing, genuine rehabilitation and palliative care" (dedication, to the memory of the staff at the Walnuttree Hospital in Sudbury, Suffolk)... Michael Mandelstam's work on Community Care law has been so thorough, accurate, and useful for practitioners so it was a pleasure to review this book. -- Community Care, "Mad World" blogFor social workers, this book raises challenges. How far should social workers challenge and confront poor standards of health care? Should social workers challenge other professionals who speak coarsely and harshly to and about those in their care? The answer should, of course, be "yes".This book gives material to ponder the consequences of silence. Recommended for students, those working in adult safeguarding and adult services. -- PSWMichael Mandelstam... outlines and provides evidence for what he sees as the decline in care, especially of older people in the NHS and the independent sector.His book is filled with shocking detail from public inquiries, coroners' reports, court judgements and statements from patients and their relatives... Every assertion is supported with clear evidence... This book should be required reading for everyone with any influence over health care, from the prime minister and health secretary to care workers. -- Nursing StandardYet again Michael Mandelstam has applied his precise yet passionate analysis to "neglect and abuse in our health services". Mandelstam is a brilliant and committed writer. We should all read this book alongside the report of the inquiry into the management of the Mid Staffs Foundation Trust (if it ever gets published). -- Caring TimesTerrible in its message and merciless in its delivery, it is quite unlike anything I have read from JKP. It is certainly their most daring and significant publication ever. But be prepared: I had to take a break halfway through, exhausted and trembling as I tried to live with the pace and intensity of the writing... Every argument and observation is backed up by a series of facts annotated with sound references. Michael Mandelstam shares with many healthcare litigants a deep sense of wrong and loss. Loss of the healthcare system he and I and most of you have believed to be ours: good, and never-to-be hurt or transfigured into something soiled, tarnished, perverted... It should be read by everyone with a serious concern for the health, welfare and pride of this country and others. It could be the Old Testament from which a New Testament can emerge. -- Dementia UKIn some ways it is the voice of the neglected and abused elderly and their relatives pleading for change... The balance between running a financially viable organization and providing high-quality individualized care needs to be pivoted on the fulcrum of dignity and respect. To help redress that balance, someone should send a copy of this book to every chief executive, finance director and chief nurse in the NHS. -- The TabletSuccessive reports on catastrophic failures in the nursing care of desperately sick people in our hospitals have had little effect. They have failed to see the systemic nature of the problem and, worse, have proposed box-ticking solutions to what is often the abandonment of common humanity. Michael Mandelstam's documentation of a continuing scandal that touches on all of us is worth a thousand expensive inquiries. This brilliant and impassioned book should be mandatory reading for policymakers and all of those who care for vulnerable people. -- Raymond Tallis FRCP FMedSci, Emeritus Professor of Geriatric Medicine and author of Hippocratic Oaths: Medicine and its Discontents.Going forward we can, and must, do much more to improve, firstly the health and social care of vulnerable people who cannot speak for themselves and secondly, the training and morale of those whose job it is to care for them. A good place to start would be immediately to begin the process of vigorously consigning to history the bad practices so clearly highlighted in this important book. -- Baroness Sally Greengross OBEMichael Mandelstam has provided a devastating account of some of the more horrifying aspects of the care provided by the National Health Service. As he points out this is not necessarily typical of all care provided, even by those institutions mentioned in the book. It is however a sufficiently alarming book that should be read by everyone concerned with health care in Britain, and demands attention both from the organisations concerned and from those responsible for the management and reorganisation of the NHS. -- Tim Yeo MPHow we treat the Sick' is a call for action. NHS staff have been smothered and de-motivated by countless targets and controls. Focused regulation and more autonomy for front line staff could transform the experience of patients. -- Baroness Molly MeacherAmidst the striking advances in modern medicine stands the starkly contrasting deterioration in the day to day care of vulnerable patients. Neglect and abuse of elderly and incapacitated patients in our hospitals and nursing homes is not a rare or occasional scandal picked out by the media. The picture painted in this timely book strongly points to a much wider spread of failures of acceptable standards of care. Despite any number of published inquiries little seems to have changed in the last few years. This excellent book now demands action not words from the professions and Government. -- Lord Leslie TurnbergA searing condemnation of neglect and abuse of older people in our health services, this is a must-read volume to spur us to action. We tolerate the appalling treatment of older people in some of our institutions (by no means all) because, as a society, we don't think they matter. If we visited more, challenged more, took ownership more seriously, and gave care staff, often pressurised and underpaid, more respect, things might get better. Michael Mandelstam is to be congratulated for drawing this to our attention. Now it is up to us to find the solution - and that lies partly in valuing those who care for our older people better, paying them better, and regarding care as a serious career choice. -- Baroness Julia NeubergerCaring for people is extremely challenging and expecting anyone to do so in adverse, under-staffed conditions, with little or no emotional support, is asking for trouble, as the people given a voice in this book bear witness. -- The Psychiatrist.This sobering account of the deterioration of care for elderly patients in this country makes a strong case about the systemic nature of this failure... Above all this book makes a bold address for action at every level of the NHS and indeed society, to find good solutions to this snowballing epidemic. -- Stephanie Watts, Assistant Psychologist, Bagnor University * Signpost *Table of ContentsForeword. Preface. 1. Introduction. 2. Assessing the Evidence for Neglectful and Abusive Health Care. 3. Health Services: Public and Private. 4. Systemic Nature of Neglect and Abuse Within Health Care. 5. Dignity in Care: All the Good Guidance. 6. Dignity in Care: All the Bad Practice. 7. Getting to the Toilet and Management of Continence. 8. Keeping the Environment Clean and Managing Infection. 9. Helping People Eat and Drink. 10. Pressure Sores and Falls. 11. Hospital Beds, Admissions, Stays and Discharges. 12. Older People: the Unwanted. 13. Patient Voices, Consumers and Markets. 14. Staffing Levels, Competence and Attitude. 15. Priorities, Targets, Fear and Bullying. 16. Misinformation, Concealment and Spin. 17. Muted Voices: Clinical and Professional Integrity. 18. Denial, Accountability and Blame. 19. Legal Implications of Neglect and Abuse. 20. Human Rights. 21. Criminal Offences of Ill Treatment or Wilful Neglect. 22. Manslaughter. 23. Health and Safety at Work Legislation. 24. Regulation of Health Care Providers and of Health Care Staff. 25. No Secrets: the Policy of Safeguarding Vulnerable Adults. 26. Negligence. Concluding Postscript. Index.

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Book SynopsisThis is a light-hearted, easily digestible guide with a wealth of handy hints and tips for the helping professions when they have to communicate with the public.For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public, covering topics such as managing conflict, assertiveness, feelings, listening and boundaries. It also includes guidance on reflection, supervision, confidentiality and anti-discrimination. The book uses a fun and accessible approach, making the advice easy to read and then put into practice. This handy guide will be invaluable to a range of practitioners in the helping professions including health visitors, social care workers, probation officers and teachers, as well as any other professional looking for tips on how to communicate effectively.Trade ReviewCommunicating with the public is a difficult and complex skill for healthcare professionals to master, but it is vital. Offering exactly what it says in the title, this excellent book is straightforward and to the point... I give this book five stars. It is a great read and will be invaluable for teachers, social workers and parents, as well as everyone working in health care. -- Nursing Standard500 Tips for Communicating with the Public is an informal, logically structured and accessible book designed to allow all members of the multi-disciplinary team to develop their most fundamental clinical skill, communication, in an informal and efficient manner. While belonging to the tip-book and not the text-book genus, it is an expansive and well-written text. -- Dr Michael DalyThis is a little volume that's big on practical ideas, containing short, pithy and to the point helpful thoughts on how to manage communication in different settings. In amongst things I knew and things I'd forgotten were tips and exercises that were new to me. It is a refreshing piece of work that would be valuable on the reference shelf of any counsellor, social worker or health care professional who needs help - quickly. -- Dodie Graves, Counsellor, and author of Talking with Bereaved PeopleThis book takes its own advice in being straightforward and completely free of jargon. It is neither patronising nor high flown but just provides grounded and sensible advice. This is particularly true when decisions are likely to impact on vulnerable clients in powerful ways such as when help can be given or withheld. The book is arranged in a way that makes it easy to dip into when a worker has a particular concern, and it is relevant to a wide diversity of people from housing officers and police to social workers and counsellors. -- Judy Ryde, freelance psychotherapist, supervisor and trainer, and author of Being White in the Helping ProfessionsTable of ContentsIntroduction. Why do we need to communicate well? Tips about the tips! Book structure. 1. How Do We Communicate? Communicating verbally - face to face. Communicating verbally - giving presentations. Communicating verbally - on the telephone. Non-verbal communication - writing. Non-verbal communication - electronic written communication. Non-verbal communication - body language. Non-verbal communication - communicating imaginatively! Different modes of communication - communicating on to one. Different modes of communication - communicating with groups. 2. Skills for Communication. Listening skills. Questioning skills. Assertiveness skills. Information-giving skills. Advice-giving skills. Reassurance. Disclosure. Challenging. Negotiation skills. Dismantling barriers. 3. Emotions in Communication. Clients and workers have feelings! Angry feelings - conflict management. Handling stress. Using humour. 4. Communication in Different Settings. Where to meet? 5. Structured Communication. Preparing yourself first. Scene-setting. Preparing the location. Setting the tone. Introductions. Relationship length. Setting goals. Handling interruptions. Summarizing. Endings. 6. Communicating with Different People. Working with men and women. Working with children. Working with people of different races and cultures. Working with clients who do not speak English. Working with disabled and differently-abled people. Working with older people. Working with people of different sexualities. Wealth, class and society. 7. Communicating with Self-awareness. Know yourself. Personal bias and agendas. Making judgements. Think about your expectations. Using labels. 8. Professional Boundaries and Responsibilities. Boundaries. Confidentiality. Being clear about roles and responsibilities. Communicating in the workplace. 9. Rights, Advocacy and Meeting Clients' Needs. Meeting needs. Understanding rights. Helping your client to make decisions and choices. Being an advocate. 10. Communication and Procedures. Know the rules. Assessment. Recording and reporting. Background checks and safeguarding. Dealing with abuse. Responding to complaints. Supervision. Appraisal. Epilogue.

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Book SynopsisLesbian, gay, bisexual and transgender (LGBT) people often face unique challenges as they grow older. It is vital that those providing them with care and support understand their needs, wishes and experiences. This book demonstrates how biographical approaches can increase understanding about the distinct perspectives of older LGBT people, enhancing inclusive care and support. Chapters explore people's expectations and fears surrounding care and service provision, the impact of discrimination, and specific issues such as HIV, dementia and end-of-life care. The importance of understanding people's whole lives in order to meet their needs is demonstrated, drawing on the examples of community projects that provide services and build networks. The voices of older LGBT people are heard throughout the book through the use of case examples and original research.This insightful book will be essential reading for all those supporting or caring for older LGBT people, as well as students and researchers in the health and social work fields.Trade ReviewThis important book should be recommended reading for all health and social care practitioners working with older people, not just those with an existing interest in LGBT (lesbian, gay, bisexual and transgender) issues. -- ResourcesThis is a hopeful book that would make a great addition to any LGBT aging professional's library. -- Gray Pride Parade BlogThis book provides an invaluable insight into the needs of the older lesbian, gay, bisexual and trans (LGBT) community in relation to ageing, future care and support... a thought-provoking read... recommend this book to all healthcare professionals involved in the care of older people, as well as those who have an interest in the health and social welfare of LGBT individuals. -- Nursing StandardsEqually grounded in contemporary scholarship and practice, and representing an impressive array of authors, this volume nicely captures the lived experiences of LGBT elders as a 'story' in itself and to illuminate paths to more effective service provision in later life. Timely, sophisticated, accessible, and attentive to context, this is a must-read for anyone working with and/or interested in LGBT elders - and, indeed, the increasingly diverse ageing population more widely. -- Dr. Dana Rosenfeld, Senior Lecturer, Keele University, UK and author of The Changing of the Guard: Lesbian and Gay Elders, Identity, and Social ChangeOlder LGBT people have too often been characterised as 'invisible' or 'ignored'. This ground-breaking book challenges this idea and offers vital insight into practice based on understanding individuals, their life histories, personal identities and circumstances. This book is essential for realising person-centred support and promoting genuine choice and control for older LGBT people -- an evolving population in a changing social care landscape. -- Dr. Sarah Carr, Senior Research Analyst, Social Care Institute for Excellence and Visiting Fellow, Centre for Government and Charity Management, London South Bank UniversityThis book is a useful introduction to the issues facing many older gay people today. A recommended read for all health and social care professionals working with older people. -- James Taylor, Senior Health Officer, Stonewall, UKTable of ContentsAcknowledgements. Introduction. Mike Sutherland, Robert Gordon University, UK, Ian Rivers, Brunel University, UK and Richard Ward, University of Manchester, UK. Part 1. Growing Older: Diverse Pathways into Later Life. 1. Imagining the Unimaginable: Bisexual roadmaps for ageing. Rebecca L. Jones, Open University, UK. 2. Care Anticipated: Older lesbians and Gay Men Consider their Future Needs. Stephen Pugh, University of Salford, UK. 3. Trans Ageing: Thoughts on a Life Course Approach In Order to Better Understand Trans Lives. Louis Bailey, Trans Resource and Empowerment Centre, UK. 4. 'Women Like That': Older Lesbians in the UK. Jane Traies, University of Sussex, UK. Part Two. Implications for Health and Social Care Practice. 5. 'I'm Older Than I Ever Thought I Would Be': The Lived Experiences of Ageing in HIV Positive Gay Men. Robin Wright, Patient Consultant, Gareth J. Owen, University of Exeter, UK and José Catalan, Chelsea and Westminster Hospital, London. 6. Categories and their Consequences: Understanding and Supporting the Caring Relationships of Older Lesbian, Gay and Bisexual People. Ann Cronin, sociologist, Richard Ward, Stephen Pugh, Andrew King, Kingston University, UK and Elizabeth Price, University of Hull, UK. 7. Care Near the End of Life: The Concerns, Needs and Experiences of LGBT Elders. Gary L. Stein, Yeshiva University, New York, USA and Kathryn Almack, University of Nottingham, UK. Part Three. Community Engagement and Support. 8. Polari's Life Story: Learning from Work with Older LGBT People. Lindsay River, Polari, UK and Richard Ward. 9. Opening Doors and Opening Minds: Sharing One Project's Experience of Successful Community Engagement. Sally Knocker, independent trainer and consultant, Nick Maxwell, Age UK Camden, Mike Phillips, freelance trainer and consultant, and Stacey Halls, Age UK Camden. 10. Ageing in Gay Brighton. Kath Browne, Leela Bakshi and Jason Lim, University of Brighton, UK. 11. Meeting the Needs of LGBT People Affected by Dementia: The story of the LGBT Dementia Support Network. Roger Newman MBE and Elizabeth Price. Conclusion: Making Space for LGBT Lives in Health and Social Care. Richard Ward. Index.

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Book SynopsisAs someone approaches the end of their life, it is vitally important that they receive quality care and support, that their wishes are met, and that they are treated with dignity and respect. Pathways through Care at the End of Life is a comprehensive guide to providing excellent, person-centred end of life care. Following a pathway from initial conversations about end of life to care in the last days of life and after death, it covers assessing need and planning care, co-ordinating care between different agencies, and ensuring quality in different settings, such as at home, in a hospice, or in hospital. Good practice guidance on communication, ensuring the person's needs are met, support for their family and how to facilitate a good death is given. Case studies illustrate real life practice, and questions throughout each chapter encourage reflective practice. This book will be essential reading for all those working with people at the end of life, such as nurses, social workers, GPs and home carers, as well as students in these fields.Trade ReviewThis book draws on the rich experience and combined expertise of the authors to offer a resource for all those supporting people on their end of life pathway…[G]lobally we find a remarkable consistency across cultures of what people want when they are dying. They want care which manages distressing symptoms in the most effective way; they want to be treated with compassion, dignity and respect; they want to have the opportunity to set their affairs in order and to be surrounded by those people who are important to them. The implication of meeting those needs, as the core message of this book proclaims, is that end of life care is everybody's business. -- From the Foreword by Professor Sir Mike Richards, Chief Inspector of Hospitals, Care Quality Commission, UKThis clearly written and comprehensive book will be a valuable source of information and resource for any professional or student interested in improving the practical delivery of end of life care. It describes the methodologies, development and successes of the ground breaking national strategy for End of Life Care launched in England in 2008. The material is brought to life with case studies and best practice examples and reflection is encouraged through the use of 'stop and think' questions. -- Barbara Monroe, Chief Executive, St Christopher's Hospice, UKThis book provides a comprehensive, up-to-date, research-based account of multi-professional practice in end-of-life care from different professional perspectives. Its authoritative knowledge base relies on the work of the National End of Life Care Programme in England's Department of Health over several years. Its strong focus on flexible, holistic quality of care will make it valuable for specialist and general practitioners in hospital and community health and social care services. -- Malcolm Payne, consultant in social work and end-of-life care and author of Social Work in End-of-Life and Palliative CareThis book elegantly captures how the relatively new focus on 'end of life care' provides a conceptual framework with which to think in a different way about meeting these new needs and has led to change on a wide front…Readers can find interesting synopses of interdisciplinary perspectives on death, dying and epidemiological transition, together with up to date advice about best practice in care planning, communication and coordination of services; all set out in a highly accessible manner. In their discussions, the authors do not shy away from delineating new challenges ahead that will require all of us to work together to continue to transform end of life care so that it better meets the needs of all those facing death, whatever their age or diagnosis, and wherever they are cared for. -- Jane Seymour, Sue Ryder Care Professor of Palliative and End of Life Studies, University of Nottingham, UKTable of ContentsAcknowledgements. 1. The Context and Philosophy of End of Life Care. 2. Discussions as the End of Life Approaches 3. Assessing Need and Planning Care. 4. Co-ordination of Care. 5. Delivery of High Quality Care in Different Settings. 6. Care in the Last Days of Life. 7. Care after Death. 8. Quality End of Life Care for All. References. Index.

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Book SynopsisChallenges in Professional Supervision draws on the latest research and theory to explore issues, trends and developments in supervision work. The provision of excellent supervision is strongly linked to improved performance and staff retention. In this book, supervision is examined across a broad range of settings, addressing concerns common to a range of professions, including health, social work and counselling. The book is divided into two sections: the first describes the contemporary themes in professional supervision and the second discusses the models and skills being employed to deliver it. Issues such as supervising ethically, practitioner wellbeing and managing the process are all explored. There are also chapters on group supervision, supervision of managers and how to have difficult conversations. This book is ideal for managers and senior practitioners in health and social care with an active interest in developing, energising and inspiring their supervision practice, as well as academics interested in keeping up-to-date with developments in the field.Trade ReviewThis book is written by the two people who know most about professional supervision: Liz Beddoe and Allyson Davys. What is most exciting is the critical analysis that they bring; they really understand the complexities in practice today, and in exploring the challenges in supervision, they challenge us to raise our game, so that there are better outcomes for those who use our services. -- Professor Viviene Cree, School of Social & Political Science, The University of EdinburghThe scope of this text is truly impressive. The authors are unflinching in their critical analysis of the urgent developmental challenges facing supervision in all the health professions today. Their scholarly and up-to-date knowledge of the professional literature and current research in the field, combined with their keen awareness of the hard realities of practice in diverse contexts, makes for invigorating reading. -- Jim Holloway, BACP Senior Accredited Supervisor, partner in Cambridge Supervision Training, co-author of Practical Supervision: How to Become a Supervisor for the Helping ProfessionsTable of ContentsAcknowledgement. Chapter 1: Contemporary Themes in Professional Supervision. Chapter 2: Supervision in context: Surveillance or support? Chapter 3: Starting with who we are: Culture, gender and belief in the supervision encounter. Chapter 4: The education of the reflective supervisor. Chapter 5: Practitioner wellbeing and the role of supervision. Chapter 6: Ethics and supervision. Chapter 7: Managing a supervision practice. Chapter 8: Group supervision. Chapter 9: Interprofessional supervision. Chapter 10: Supervising for strengths. Chapter 11: Supervision of managers. Chapter 12: From difficult situations to courageous conversations. Chapter 13: Creativity in supervision: keeping supervision exciting and supervisors engaged. Afterword. References.

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Book SynopsisIncreasingly, genomics is having an impact on mainstream healthcare. All health professionals will now be required to understand basic genetic concepts, but the depth of knowledge required will vary according to the role of the practitioner, and the setting in which he or she works. Following the success of Genetics for Healthcare Professionals by Skirton and Patch, which was written for practitioners at foundation level, Applied Genetics in Healthcare approaches the issues of genetic healthcare at a more advanced level and is primarily intended as a handbook for those training or working as genetic specialists. However, the book will also be a useful resource for practitioners who specialize in particular fields of healthcare that require knowledge of genetics in specific topics. Those experienced in genetic healthcare will find the book to be a valuable handbook and a source of references for wider reading. All of the authors have worked extensively in the field of genetic healthcare and have used their experience in both genetics nursing and genetics counseling to create a working handbook that is rooted in clinical practice. Table of Contents1. Introduction to Genetic Healthcare 2. Foundations in Genetic Science 3. Working Practically in Genetic Healthcare 4. Working Professionally in Genetic Healthcare 5. Working to Support Families 6. Working as an Educator for Families and Professionals 7. Working as a Researcher 8. Autosomal-Dominant Inheritance 9. Autosomal-Recessive Inheritance 10. X-linked Inheritance 11. Familial Cancer 12. Chromosomal and Non-Traditional Patterns of Inheritance 13. Multifactorial Inheritance and Common Diseases

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Book SynopsisProvides information to assist parents in developing their understanding of how autistic children think and respond as well as providing practical suggestions to assist them in the management of their child at home. Also provides an easy-to-read guide for professionals and educationalists. Dodd from Autism Assoc, Aust.

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Book SynopsisThis book addresses a wide range of topics including: negligence; decision-making; confidentiality; the role of the nurse prescriber; the regulation of reproduction; end-oflife issues; and the contract of employment. The author draws on case law, legislation, human rights instruments, and professional standards in order to provide a holistic and detailed analysis of the topics.Table of ContentsChapter 1: Introduction Chapter 2: An Introduction to the Irish Legal System Chapter 3: The Nursing and Midwifery Board of Ireland Chapter 4: Negligent Practice in Nursing and Midwifery Chapter 5: Patient Autonomy and Decision-Making Chapter 6: Confidentiality and Access to Personal Health Information Chapter 7: The Administration of Medicines Chapter 8: Legal Aspects of Pregnancy Chapter 9: Legal Aspects of End-of-Life Treatment and Care Chapter 10: Research Ethics

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