Non-profitmaking organizations Books

291 products


  • Systems Thinking For Social Change: A Practical

    Chelsea Green Publishing Co Systems Thinking For Social Change: A Practical

    1 in stock

    Book Synopsis"David Stroh has produced an elegant and cogent guide to what works. Research with early learners is showing that children are natural systems thinkers. This book will help to resuscitate these intuitive capabilities and strengthen them in the fire of facing our toughest problems."—Peter Senge, author of The Fifth Discipline Concrete guidance on how to incorporate systems thinking in problem solving, decision making, and strategic planning—for everyone! Donors, leaders of nonprofits, and public policy makers usually have the best of intentions to serve society and improve social conditions. But often their solutions fall far short of what they want to accomplish and what is truly needed. Moreover, the answers they propose and fund often produce the opposite of what they want over time. We end up with temporary shelters that increase homelessness, drug busts that increase drug-related crime, or food aid that increases starvation. How do these unintended consequences come about and how can we avoid them? By applying conventional thinking to complex social problems, we often perpetuate the very problems we try so hard to solve, but it is possible to think differently, and get different results. Systems Thinking for Social Change enables readers to contribute more effectively to society by helping them understand what systems thinking is and why it is so important in their work. It also gives concrete guidance on how to incorporate systems thinking in problem solving, decision making, and strategic planning without becoming a technical expert. Systems thinking leader David Stroh walks readers through techniques he has used to help people improve their efforts on complex problems like: ending homelessness improving public health strengthening education designing a system for early childhood development protecting child welfare developing rural economies facilitating the reentry of formerly incarcerated people into society resolving identity-based conflicts and more! The result is a highly readable, effective guide to understanding systems and using that knowledge to get the results you want. Trade Review “I don't know of another book in this field that presents the ideas of systems thinking in such a clear and practical way, with so many real-world examples."--Janice Molloy, managing editor, Reflections: The SoL NorthAmerica Journal on Knowledge, Learning, and ChangePublishers Weekly- "This dense volume will be of genuine use to many in the nonprofit world ... Stroh has a valuable insight to impart: Becoming a more effective systems thinker is not just an analytical task 'but also an emotional, physical, and ultimately spiritual one.' For those dedicated enough to stay with Stroh's message, this book will be a useful beginning.”“Stroh has offered an important gem in his new book, Systems Thinking for Social Change. Both illuminating and immediately useful, the book shares the key dynamics and success factors gleaned from his long career of working with organizations struggling with society’s most persistent issues. A must read for anyone whose aim is to make a difference on the ground.”--Kristina Wile, co-president, Leverage Networks, and managing partner, Systems Thinking Collaborative“If there is only one book you read on systems thinking, it should be Systems Thinking for Social Change. If you’re new to systems thinking, I consider this a must read. If you’ve been involved in systems thinking for some time and want a renewed and extended perspective, I highly recommend it. Stroh’s new work covers all the relevant areas appropriate for a solid introduction to systems thinking, though it doesn’t stop there. It makes a serious contribution by detailing a number of real-world situations that have been investigated and improved using the approach presented in the book. And it does very well something that I’ve not seen done before: it not only shows how to map the current system, but also shows how to then create a revised map of how the system is intended to work in the future. This approach ends up identifying where measurements should be made on an ongoing basis to ascertain whether the system is undergoing the intended transformation.”--Gene Bellinger, director, Systems Thinking World, Inc.“The philanthropic sector has shifted from a ‘charity’ mindset to a focus on changing systems to create sustainable change. Systems Thinking for Social Change offers practical tools for those serious about improving communities and organizations. It doesn’t minimize the complexity, but rather empowers social-change agents with tools to understand the complexity and identify the leverage points.”--Teresa Behrens, director, Institute for Foundation and Donor Learning“Over fifteen years ago, David Stroh was instrumental in introducing systems thinking to the peace-building field, using tools that have proven to be powerful for improving the effectiveness of our work. This book is a valuable resource for our field — a must read for all practitioners who have been seeking practical and easy-to-understand guidance on using systems thinking for conflict analysis and strategic planning for better impacts.”--Diana Chigas, professor of practice, Fletcher School of Law and Diplomacy at Tufts University, and co-director of collaborative learning, CDA Collaborative Learning Projects“This is a must read for public leaders and citizens who are interested in the learning disciplines required for a sustainable, proactive approach to preserving our shared resources.”--Georgianna Bishop, president, The Public Sector Consortium“For those who have worked for many years in the social-service sector, and who have grown cynical or disillusioned as to whether it is even possible to effect major social change, David Peter Stroh’s book, Systems Thinking for Social Change, is a must read—a clear, thoughtful, and practical guide for those desiring to create lasting social change. But reader beware! Systems thinking is more than a new way of thinking. As Stroh puts it, it is a new way of being. It requires the ability to look at things in a new way, to interact with others differently, to have a clear vision of where you want to go, a willingness to see things the way they are and, finally, the courage to take responsibility for why the system as is isn’t working. If you want to help create long-lasting, effective social change, if you want to say ‘we’re doing it—we’re actually making progress,’ then read this book.”--Anne Miskey, executive director, Funders Together to End Homelessness“David Stroh, in his invaluable new book, shows that good intentions are not enough for those who aspire to make lasting progress on fundamental social issues—and also how the language and tools of systems theory can provide a deeper understanding of the root causes and help identify the leverage points for productive and sustainable change.”--Russell Eisenstat, executive director, Center for Higher Ambition Leadership“Societal problems are a swirl of causes, effects, interactions, and contributing relationships. Yet, too often, simplistic answers are applied by the well-intended that only touch on one strand of what is (in reality) a complex and interconnected web. Stroh’s work provides an actionable guide on how to model these relationships—and more importantly how to have a meaningful and lasting impact on them.”--Jason E. Glass, superintendent and chief learner, Eagle County Schools "With this book Stroh has produced an essential —and long overdue—guide to applied systems thinking. A few well-selected examples of initiatives that turned from ‘working’ to ‘transformative' lay the foundation for how change makers can address chronic, complex social problems and deepen their impact. After helping the reader recognize what might be holding their interventions back, the book moves with ease into ways of finding leverage, the use of systems stories, and the power of visioning. In Stroh’s capable hands, systems thinking becomes a tool for defining personal or organizational priorities, for planning, and for evaluating success through measurable indicators. But the book is much more than a formidable toolbox from which to draw on a daily basis. It is, at its deeper level, a warm invitation to cultivate systems thinking as 'a way of being, not just doing' so that on the way to long-lasting, desirable outcomes, change makers can become more and more the change they want to see."--Marta Ceroni, executive director, Donella Meadows Institute“As philanthropic organizations increasingly seek to strengthen their impact, the perspectives, methods, and tools described in Stroh’s book provide us with critical guidance for thinking and action to address complex social problems and for building ‘all-in’ approaches to problem solving. Anyone in government, nonprofits, or philanthropy can benefit from this approach to solutions. And while it might take a lifetime to master the use of systems thinking for social change, reorienting how we think about problems in this way can immediately set us on a new path toward sustainability and greater likelihood of success.”--Lexi Nolen, vice president, Episcopal Health Foundation“It is not hard for people to appreciate that fragmented, piecemeal efforts to solve complex problems are ineffective. But having concrete approaches to an alternative is another matter. After almost four decades of applying practical systems-thinking tools in diverse settings, David Stroh has produced an elegant and cogent guide to what works. Research with early learners is showing that children are natural systems thinkers. This book will help to resuscitate these intuitive capabilities and strengthen them in the fire of facing our toughest problems.”--Peter Senge, senior lecturer, MIT, and author of The Fifth Discipline "Systems Thinking for Social Change uses clear, down-to-earth language to explain and illustrate systems thinking, why it matters, and how it can lead to greater success in the social sector. The book is brief yet deep, big picture yet rigorously analytical. Stroh displays considerable narrative skill, especially when he shares numerous stories from his practice of applying various systems tools that led groups to new and startling conclusions. Reading this book will test the reader substantially, as the author invites us to a deeper level of introspection about our own role in systems failures of every kind—organizational and societal—and gently asks us to embrace a new way, not merely of thinking but of being in the world. A remarkable book."--David Nee, Growth Philanthropy Network; and former executive director, William Caspar Graustein Memorial Fund"Drawing on a deep well of experience, Stroh masterfully weaves metaphor, story, and practical tools, modeling for us all effective systems thinking in action. Read it and get ready to take your game up a notch."--Linda Booth Sweeney, author of Connected Wisdom, and coauthor of the The Systems Thinking Playbook“Systems thinking quickly gets very abstract and technical, often underplaying the social and storytelling dimensions. For a long time I’ve been looking for a more practical, readable, and engaging introductory book for my classes. Now, finally, here it is!”--Per Espen Stoknes, author, What We Think About When We Try Not To Think About Global Warming, and senior lecturer at BI Norwegian Business School“David Peter Stroh has been a pioneer in the effort to bring principles of systems into the service of those striving for constructive social change. (I took a course from him over thirty years ago.) Many books tell you how to engage in systems thinking but not how to apply it. This is a very useful exception. Peter draws on many years of professional engagement with the important problems of our society. Of course reading his book won’t let you banish all those problems. But it will help you focus your effort where you can have the best impact, and it will show you how to enlist others in the effort.”--Dennis Meadows, coauthor, Limits to Growth, and former director, Institute for Policy and Social Science Research

    1 in stock

    £15.19

  • The Complete Volunteer Management Handbook

    Directory of Social Change The Complete Volunteer Management Handbook

    15 in stock

    Book SynopsisHow do you make the most of the volunteers who give their time to your organisation? Engaging people, giving them a great experience and balancing the needs of your organisation is an essential skill. These are the key strategic issues covered in this comprehensive guide for recruiting, selecting, involving and rewarding volunteers effectively.Ensure you get it right by gaining from the knowledge and experience gathered in this single volume by leaders in their field. This guide captures the essential information anyone managing volunteers. If you've just been given responsibility for volunteers in addition to your main role, or you're a dedicated Volunteer Manager, this book is for you. It will also be useful for other management and senior management roles to understand the work involved in effectively engaging volunteers. It includes: * Current trends in volunteering and how to make the most of current opportunities * How to match the right volunteers to the right roles * Creating a comprehensive volunteering programme * Measuring the impact of volunteering in meeting your aims * How to improve strategy and working relationships for your organisation.Trade Review‘This book provides extensive guidance on effective volunteer management, matching people to the right roles and creating an effective volunteering strategy. It is a valuable resource for everyone who works in this hugely significant aspect of our lives.’ Baroness Grey-Thompson, DBE, DL [from the Foreword] ; ‘A valuable source of information for anyone seeking to empower and support volunteers through effective management, enablement and support. The book is well researched, clearly presented and easy to navigate quickly.’ Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service

    15 in stock

    £37.80

  • Managing the NonProfit Organization

    HarperCollins Publishers Inc Managing the NonProfit Organization

    2 in stock

    Book Synopsis

    2 in stock

    £15.29

  • Giving Well Doing Good

    Indiana University Press Giving Well Doing Good

    15 in stock

    Book SynopsisExplores the enterprise of philanthropy - its assumptions, aspirations, and achievements. This work brings together key texts that can provide guidance to donors, trustees and professional staff of foundations, and leaders of nonprofit organizations. It seek to illuminate fundamental questions about the idea and practice of philanthropy.Trade ReviewThis book is a sequel-of-sorts to Kass' highly successful first edited anthology of writings about philanthropy, The Perfect Gift, which gained sales outside the usual academic audience. This volume includes a selection of readings from the classics to the contemporary, and its breadth encompasses political speeches, foundation documents and the words of poets and novelists. The extracts are organised within five themes: goals and intentions; gifts, donors, recipients; bequests and legacies, effectiveness, accountability; and philanthropic leadership. It is the sort of book that can be dipped into for inspiration and stimulation. * Philanthropy UK *Table of ContentsContentsAcknowledgmentsIntroduction1. Goals and Intentions2. Gifts, Donors, Recipients; Grants, Grantors, Grantees3. Bequests and Legacies4. Effectiveness5. Accountability6. Philanthropic LeadershipIndex

    15 in stock

    £21.59

  • Good Counsel

    John Wiley & Sons Inc Good Counsel

    15 in stock

    Book SynopsisA concise overview of the legal needs of nonprofit organizations Good Counsel is a compact and personable overview of the legal needs of nonprofits, crafted by one of America''s most astute nonprofit general counsels. The book distills the legal needs of the 1.8 million tax-exempt organizations in the United States.Written in a clear and accessible style, with plenty of humor and storytelling as well as illustrative case studies, Good Counsel explains the basics of nonprofit corporate law, governance, and the tax exemption. It then takes a department-by-department look at legal topics relevant to program, fundraising, finance, communications, human resources, operations, contracts, government relations, and more. Good Counsel is designed help organizations fulfill their missions to do the public good. Designed to impart confidence and demystify the issues, Good Counsel is a must-read for nonprofit professionals and board members as well as Trade Review“Great resource... Her writing style is less lawyerly, and well, human. The book is filled with stories, practical resources, and tools.” Beth’s Blog: How Nonprofits Can Use Social Media “Remarkable, up-to-date and virtually all-inclusive practice treatment...An impressive array of guidelines and how-to suggestions and materials intended to train incoming counsel and those on both sides of the attorney-client relationship.” New York Bar Journal “A true must-read for nonprofit lawyers, executives, board members and even law students....If you interact with nonprofits, this is the book.” New York Law Journal “Rosenthal gives us the scoop on how lawyers can parlay their firm experience into a job in the nonprofit sector.” (amlawydaily, April 2012) “There is no doubt that once you have this book in your hands, you’ll be grateful, whether you’re a development director, the ED, or a ‘member of the board’. Add Good Counsel to your nonprofit management bookshelf and make sure that your entire management team knows about it.” (About.com, February 2012)Table of ContentsPreface xi Acknowledgments xvii Introduction xix Who Should Use This Book xx Features of the Book xxi How This Book Is Set Up xxii Preliminary Observations xxiv Illustrative Cases xxvii Part I An Overview of Nonprofits’ Legal Needs Chapter 1 What Good Counsel Can Do for Nonprofits 3 What Legal Needs Do Nonprofits Have in Common? 4 Beyond Laws about Nonprofits: Complying with Business Laws, Too 11 First Stop for Legal Advice: CYA (Consult Your Attorney) 12 In Sum/Coming Up Next 14 Chapter 2 Nonprofit Legal Basics: Corporate Law and the Requirements of the Tax Exemption 19 The Benefi ts of Incorporating 19 Getting Organized as a Nonprofit Corporation 22 Following Good Corporate Law Practices 24 Obtaining Recognition of Tax-Exempt Status 28 Maintaining Tax-Exempt Status 31 Meeting Additional IRS Expectations 34 Chapter 3 Good Counsel about Corporate Governance 47 What Does the Board Do? 47 Advocacy and Independent Judgment: Counsel in Relation to the Chief Executive 58 When Governance Fails: Learning by Negative Example 59 Part II A Grand Tour of Nonprofits’ Business Law Needs Chapter 4 Contracts and Intellectual Property: Laws that Matter to Program Staff 67 Understanding the Organization’s Program 67 Contracts: At the Heart of the Program’s Legal Arrangements 68 What Is Intellectual Property (and What Does It Have to Do with Nonprofits?) 81 Copyright Law for Nonprofits: An Introduction 82 Chapter 5 Counseling the Rainmakers: Legal Aspects of Raising Money 93 A Lawyer’s Introduction to Fundraising 94 Laws That Matter to Fundraisers 99 Other Places Where Legal Meets Fundraising 112 Better Fundraising Through Good Governance and Compliance 117 Chapter 6 Laws That Matter to the Finance Department (or Not-for-Profit, but Not-for-Loss Either) 123 Understand the Big Financial Picture 124 A Year in the Life 132 Other Places Where Legal and Finance Meet 135 Chapter 7 Getting Personnel: Human Resources Law for Nonprofits 155 Human Dynamics, Nonprofi ts, and the Law 157 Key Legal Elements of Employment Relationships 159 Other Laws that Matter to Nonprofi t Human Resources Professionals 169 Chapter 8 Getting the Word Out, Legally: Counseling the Nonprofit Communications Team 185 Introduction to the Legal Aspects of Nonprofi t Communications 185 What Nonprofi t Marketing Directors Should Know about Trademark Law 186 Clearing Rights to Use the Protected Works of Others 199 Consumer Regulatory Laws 211 Getting the Word Out, Digitally 214 Other Places Where Legal Meets Communications 217 Chapter 9 Legal Meets Operations, Facilities Management, and Security 223 Laws That Matter to Operations 225 About Leases 233 Risk Management and the Chief Operating Officer 240 Chapter 10 Political Activities and Governmental Lobbying 243 Thou Shalt Not Politick 243 Lobbying: Advocacy with Limits 247 Recordkeeping, Registration, and Financial Disclosure 250 What Isn’t Lobbying? 251 Part III For Good Counsel Only Chapter 11 Taking Charge of the Legal Function 257 Catalogue and Prioritize Legal Needs 258 The Softer Skills of Good Counsel 265 Chapter 12 Finding Your Dream Job as In-House Counsel at a Nonprofit 271 Where to Begin Searching for an In-House Job at a Nonprofit 271 How to Position Yourself to Win an In-House Job in a Nonprofit 272 Don’t Believe the Myths 282 Chapter 13 Mobilizing Other Legal Forces for the Good 287 Paid and Pro Bono Representations 288 A Broad-Gauge Role for the Legal Profession in the Nonprofit Sector 294 Notes 297 Index 311

    15 in stock

    £63.00

  • The Community Table

    Ohio University Press The Community Table

    5 in stock

    Book SynopsisIn The Community Table, Susan Urano translates her nonprofit’s experience with a large-scale annual fundraiser into a step-by-step guide for organizers. Using real-life examples, she illustrates methods of team building, conflict resolution, and problem solving. Includes sample timelines, budgets, publicity plans, and committee structures.

    5 in stock

    £17.99

  • Higher Education Leadership

    Johns Hopkins University Press Higher Education Leadership

    5 in stock

    Book Synopsis

    5 in stock

    £35.28

  • Leading for Justice: Supervision, HR, and Culture

    She Writes Press Leading for Justice: Supervision, HR, and Culture

    10 in stock

    Book SynopsisLeading in organizations working for justice is not the same as leading anywhere else. Staff expect to be treated as partners and demand internal practices that center equity. Justice leaders must meet these expectations, as well as recognize and address the ways that individuals and organizations inadvertently replicate oppression. Created specifically for social justice leaders, Leading for Justice addresses specific concerns and issues that beset organizations working for social justice and offers practices and models that center justice and equity. Topics include: the role of a supervisor in a social justice organization, the importance of self-awareness, issues of power and privilege, human resources as a justice partner, misses and messes, and clear guidelines for holding people accountable in a manner that is respectful and effective. Written in a friendly, accessible, and supportive tone, and offering discussion questions at the end of each short section to make the book user-friendly for both individuals and teams, Leading for Justice is a book for leaders who want to walk the talk of supporting social justice, in their organizations and in the world.Trade Review2022 Independent Press Awards Distinguished Favorite in Leadership“As a seasoned human resources leader in the mission-driven nonprofit sector, Rita Sever shares actionable and practical advice for people and HR leaders in the book Leading for Justice: Supervision, HR, and Culture. Sever writes about her journey toward developing leadership skills that are informed by organizational dynamics of racialized power and privilege. Any leader who is looking for frank and honest advice about leadership must read this book.” —Seattle Book Review “Leading for Justice is a practical, no-holds-barred look at how we build justice organizations that are connected, efficient, and resilient. Rita Sever addresses the historical context of supervision and delves into hidden rules, power and privilege, and white do-gooders. She expertly interlaces stories from her experiences with guidance and tips, and challenges you to make it your own by leading you through self-reflections. This is an indispensable handbook that I will use in all of my projects.” —Alicia Garza, Principal, Black Futures Lab “The combination of theoretical explanations, hypotheticals, and anecdotes from Sever’s management career is an effective one, delivering plenty of nuance and a variety of ways of approaching a complex topic. The manual’s blend of idealistic goals and cleareyed assessments of corporate reality makes for an effective read. A well-written and informative guide to leading an equitable workplace.” —Kirkus Reviews “Rita Sever combines personal insights and relatable experiences with practical and implementable recommendations to create an immensely readable book on how to create an equitable, mission-driven, and high-performing organization. Every manager who wants to sleep better at night and wake up excited to face the challenges of a world in dire need of change should buy this book.” —Donna Norton, Executive Vice President, MomsRising “Leading for Justice is a timely business guide for leaders looking to develop awareness around equity issues, both in themselves and in their organizations.” —Foreword Reviews “In this clear-eyed, practical guide, Sever, an HR professional, urges managers and HR teams to take the ‘time, energy, focus, and leadership’ to ensure that organizations committed to working for justice in the world develop a culture and practices that also foster justice within the organization itself. . . . Leading for Justice offers insights and advice that would benefit any supervisor or HR professional committed to an inclusive workplace. . . . This vital guide, peppered with provocative questions and insights, will aid any supervisor or organization eager to work to live up to their mission.” —BookLife Reviews “Rita Sever’s Leading for Justice provides us with a roadmap to know when to step up and when to stand back when supporting, mentoring, and uplifting our BIPOC team members while striving to dismantle a system created to sustain white supremacy. Leading for Justice is a treasure trove of resources to be incorporated into our leadership repertoire that can be referenced time and time again.” —Heidi Strunk, President and CEO, Mental Health America of CA “As a person of color who strives for liberation, resisting that tendency to ‘call out’ or ‘cancel’ folks because of the harm I’ve experienced, I appreciate how Rita courageously demonstrates a path and a journey for all of us in Leading for Justice. She further allows us insight into the specific ways that our white colleagues can be on the path of justice accountability for themselves, consequently making it happen for all of us. Rita fields so many curiosities about difficult situations with compassion, sometimes humor, and always tender integrity. And with all the wisdom that’s in this book, her encouragement to ‘Make it Your Own’ further solidifies my appreciation that she sees me and acknowledges my experiences.” —Renato P. Almanzor, PhD, Transformation Catalyst

    10 in stock

    £12.34

  • Rules of the Road for Nonprofit Leaders

    Georgetown University Press Rules of the Road for Nonprofit Leaders

    1 in stock

    Book SynopsisA reframing of the legal profession for nonlawyers aiming to lead nonprofits more effectivelyAlthough the United States has the most robust nonprofit sector in the world, the rules governing it are convoluted and often paralyze those who are trying to change the status quo. Nonprofit leaders deserve rules that are clearly laid out, explaining what they can and should do to achieve their missionsrather than emphasizing only what is forbidden. Rules of the Road for Nonprofit Leaders offers a translation of the nonprofit legal framework into terms that can be more easily understood by nonlawyers. Schmidt provides a different lens through which nonprofit leaders can see more clearly how these laws can be more responsive to the changing needs of the nonprofit sector and of society. This book shows nonprofit leaders, board members, and volunteers how nonprofit law relates to all aspects of nonprofit management.

    1 in stock

    £26.60

  • Managing and Measuring Performance in Public and

    John Wiley & Sons Inc Managing and Measuring Performance in Public and

    15 in stock

    Book SynopsisNew edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a moreTable of ContentsPreface Acknowledgments Part 1: Introduction to Performance Management 1. Introduction to Performance Management and Measurement 2. Developing Useful Performance Management Systems Part 2: The Performance Management Process 3. Developing a Performance Framework 4. Targeting Results: Clarifying Goals and Objectives 5. Defining Performance Indicators 6. Reporting Performance Data 7. Analyzing Performance Information Part 3: Strategic Applications of Performance Management Principles 1. Using Performance Measures to Support Strategic Planning and Management 2. Performance-Informed Budgeting 3. Managing Employees, Programs and Organizational Units 4. Performance Management in Grant and Contract Programs 5. Improving Quality and Process 6. Soliciting Stakeholder Feedback 7. Using Comparative Measures to Benchmark Performance Part 4: Design and Implementation of Performance Management Processes 1. Designing and Implementing Effective Management Systems The Authors Index

    15 in stock

    £52.20

  • Strategic Management in Public and Voluntary

    Emerald Publishing Limited Strategic Management in Public and Voluntary

    15 in stock

    Book SynopsisWhat does strategic planning for public and non-profit purposes look like? How can participation by key stakeholders be managed? This selection of papers from "Long Range Planning - The International Journal of Strategic Management" provides answers to these questions by presenting a variety of approaches.Table of ContentsIntroduction (J.M. Bryson). Part I: The Strategic Planning Process. A strategic planning process for public and non-profit organizations (J.M. Bryson). Part II: Strategic Management in National Government Agencies. Building a new organization for nature conservation (I. Dair). Cutting back bureaucracy in a public service (I. Dair). Part III: Strategic Planning in Local Government. Making strategic planning work in local government (R.W. Rider). Part IV: Strategic Management in State Enterprises. New Zealand post - creating a benchmark organization (E. Toime). Part V: Strategic Management in Privatized Enterprises. The turnaround in BT's payphone business (P. Vaz). Designing a viable organization structure (J. Brocklesby, S. Cummings). Part VI: Strategic Management in Developing Nations. Planning development projects: lessons from developing countries (D.A. Rondinelli). Reengineering public administration in developing countries (K.B.C. Saxena). Part VII: Strategic Planning for Non-Profit and Voluntary Organizations. Strategic planning for the World Wildlife Fund (G.J. Medley). WWF UK creates a new mission (G.J. Medley). Part VIII: Managing Participation. Participative planning for a public service (T. Grewe et al.). Futures research - working with management teams (D. Sims, C. Eden). Part IX: Additional Tools. Future health scenarios - strategic issues for the British Health Service (M. Longley, M. Warner). Managing strategic issues in the public service (B.E. Perrot).

    15 in stock

    £78.99

  • Understanding Organisations in their Context

    Taylor & Francis Ltd Understanding Organisations in their Context

    Book SynopsisSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).Trade Review"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian SalvesenTable of ContentsWorkbook Introduction;Sessions;Performance Checks;Reflect & Review

    £36.09

  • Influencing Others at Work Institute of Learning

    Taylor & Francis Ltd Influencing Others at Work Institute of Learning

    15 in stock

    Book SynopsisSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).Trade Review"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian SalvesenTable of ContentsActive Listening; Building a Network; How to Get the Result You Want;

    15 in stock

    £36.09

  • Understanding Workplace Information Systems

    Taylor & Francis Ltd Understanding Workplace Information Systems

    1 in stock

    Book SynopsisSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).Trade Review"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian SalvesenTable of ContentsIntroduction; Chapter 1 Session ARecord keeping and storage media; Chapter 2 Session BSystems for storing and retrieving information; Chapter 3 Session CDatabases and spreadsheets; Chapter 4 Session DAccess control, security and data protection; Chapter 5 Performance checks; Chapter 6 Reflect and review;

    1 in stock

    £36.09

  • Planning Change in the Workplace Institute of

    Taylor & Francis Ltd Planning Change in the Workplace Institute of

    15 in stock

    Book SynopsisSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).Trade Review"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian SalvesenTable of ContentsChapter 1 External forces for change; Chapter 2 Continuous improvement and change; Chapter 3 Preparing for change; Chapter 4 Performance checks; Chapter 5 Reflect and review;

    15 in stock

    £36.09

  • Building for the Arts  The Strategic Design of

    The University of Chicago Press Building for the Arts The Strategic Design of

    10 in stock

    Book SynopsisOver the years, the arts in America have experienced an unprecedented building boom. Drawing on case studies and in-depth interviews, this book explores how artistic vision, funding partnerships, and institutional culture work together - or fail to - throughout the process of major cultural construction projects.Trade Review"Are large-scale building projects good for the arts? And why do so many go so horribly wrong? Frumkin and Kolendo bring to life the processes by which decisions get made with compelling interviews and a colorful cast of characters, revealing a tangled web of internal politics, personal ambitions, miscalculations, community conflict, and public relations flascos. Throughout, they provide thoughtful analysis to help planners and project directors think about how to approach decisions along the way. Their book should be essential for arts and public administration programs." (Steven J. Tepper, Vanderbilt University)"

    10 in stock

    £49.18

  • The Essence of Strategic Giving A Practical Guide

    The University of Chicago Press The Essence of Strategic Giving A Practical Guide

    15 in stock

    Book SynopsisSuitable for those involved in private philanthropy, this title defines 5 challenges that donors must address if their philanthropy is to amount to more than indiscriminate charity, including being aware of the time frame that guides a gift, specifying the intended impact being pursued, and recognizing how a donation fits with a donor's own style.Trade Review"Frumkin's book is impressive in its scale and depth. It contains something for every type of reader - seasoned scholars of the field, old and new practitioners, and those who want to begin an education about issues of philanthropy.... A major contribution to the field. With it, Frumkin develops a theoretical framework from which we can all learn." - Andrew Rich, Nonprofit and Voluntary Sector Quarterly "Thought-provoking.... Makes an extremely strong case for so-called planned giving." - Christopher Ondaatje, Times Higher Education Supplement"

    15 in stock

    £15.00

  • The Governance of NotforProfit Organizations

    The University of Chicago Press The Governance of NotforProfit Organizations

    15 in stock

    Book SynopsisNot-for-profit organizations play a critical role in the American economy. We know such firms don't try to maximize profits, but what do they maximize? Dealing with this question, this book looks at many aspects of not-for-profit operations, from the problems of fundraising, endowments, and governance to issues, such as hospital advertising.Trade Review"This focused analysis by leading economists ultimately challenges the reader to think about just how much nonprofit behavior can be explained by formal models, equations, and the utility-maximizing assumptions of economics. Important parts do come into sharper focus thanks to this fine and precise work." - Peter Frumkin, International Journal of Not-for-Profit Law"

    15 in stock

    £26.60

  • Nonprofit Neighborhoods

    The University of Chicago Press Nonprofit Neighborhoods

    2 in stock

    Book SynopsisAn exploration of how and why American city governments delegated the responsibility for solving urban inequality to the nonprofit sector. Nonprofits serving a range of municipal and cultural needs are now so ubiquitous in US cities, it can be difficult to envision a time when they were more limited in number, size, and influence. Turning back the clock, however, uncovers both an illuminating story of how the nonprofit sector became such a dominant force in American society, as well as a troubling one of why this growth occurred alongside persistent poverty and widening inequality. Claire Dunning's book connects these two stories in histories of race, democracy, and capitalism, revealing how the federal government funded and deputized nonprofits to help individuals in need, and in so doing avoided addressing the structural inequities that necessitated such action in the first place. Nonprofit Neighborhoods begins after World War II, when suburbanization, segregation, and deindustTrade Review“Illuminating. . . Dunning compels us to consider how promises of grassroots empowerment ended up maintaining the racialized and economic boundaries that imbricate the urban poor. . . . [She] leaves us with the dispiriting conclusion that the enlarged role of nonprofits has failed to mitigate and has even worsened urban inequality." * The Baffler *"Bold, powerful. . . [Dunning's] sober, carefully researched, and elegantly crafted book provides a salutary complication of the Tocquevillian myth that still colors much conventional thinking about the US nonprofit sector: that there is an easy and clearly intelligible congruence between democratic vitality in the United States and the nation’s rich associational life. It is difficult to read Nonprofit Neighborhoods without one’s faith in that congruence being permanently shaken." * Stanford Social Innovation Review *"Nonprofit Neighborhoods adds great value to the long-ongoing discussion and healthy debate about the best way to think of the relationship between civil society and the state. . . Dunning’s book generally and convincingly concludes that publicly funding locally based nonprofit groups to implement policy has, in the end, failed to achieve a more-inclusive government, to reduce urban poverty and inequality, and to dismantle racism." * Philanthropy Daily *"The lessons that Nonprofit Neighborhoods offers on missed opportunity after missed opportunity seem particularly valuable and relevant today." * Philanthropy News Digest *"Dunning’s history helps us see how the federal government’s administrative structure for anti-poverty programs—theorized by social science–driven philanthropists and established by public policymakers—ultimately served to perpetuate urban poverty." * Public Books *“Nonprofit Neighborhoods takes us to the frontlines of the government and philanthropic grantsmanship, municipal power brokering, and street-level protest that brought an evolving, multi-layered infrastructure of “public-private partnership” to Boston’s working-class communities of color starting in the 1960s—promising to resolve problems of poverty with improved social services in the face of widening structural divides. Persuasively argued and analytically nuanced, it tracks the continuities as well as the gradually unfolding transformations in urban policy, politics, and governance that link the social democratic aspirations of Great Society liberalism to the social austerity of our neoliberal age. Dunning provides important insights to all engaged in struggles against inequality—as scholars, policy advocates, practitioners, and activists.” * Alice O’Connor, University of California, Santa Barbara *“Nonprofit Neighborhoods is a revelation. Through a rich archival study of urban renewal in Boston, Dunning elegantly reconstructs how public projects came to be organized around grants and funding competitions. Decentralization and community participation were enhanced, but key decisions remained in the hands of city officials, foundation officers, and increasingly private lenders. The result is an eye-opening analysis of how policy reform transformed democratic governance.” * Elisabeth S. Clemens, University of Chicago *“Nonprofit Neighborhoods is a timely and original account of how the federal government has delegated urban policymaking, social service provision, and anti-poverty efforts to the private sector. This eye-opening book explains the proliferation of urban nonprofits —a distinctive feature of the American welfare state—and offers a sobering critique of the limitations of neighborhood-based solutions to persistent urban inequality.” * Thomas J. Sugrue, New York University *“Nonprofit Neighborhoods makes a paradigm-shifting contribution to the urban and policy history of the second half of the twentieth century. In her important interrogation into the nature of public-private partnerships, Dunning provides important insight into the changing nature of state power and the persistence of structural inequality. Lucidly written and deeply researched, this is an excellent book, poised to recast several scholarly fields.” * Lily Geismer, Claremont McKenna College *“Among the many intesting questions about the history of America’s cities, there are a few democracy-consequential questions whose answers literally define the future. In Nonprofit Neighborhoods, Dunning asks and answers morally uneasy and politically impolite questions such as: Why has the concentration of nonprofits in Black communities perpetuated not alleviated inequality? and How have these nonprofit neighborhoods become ‘spaces of inclusion and exclusion’? With precision, clarity, and subtly, Dunning tells a story of government and private power exerted upon and even undermining nonprofit neighborhoods. This sweeping history is a compelling cartography of power, cities, and race as well as a hopeful map for what America might be—if we but learned from the past.” * Cornell William Brooks, Harvard University *"An exceptional piece of scholarship. . . . scholars have long appreciated the fact that social welfare policy is implemented on the ground by formal nonprofit organizations. Nonprofits have, in turn, become institutionalized as providers of social services. However, Dunning breaks new ground by showing how these taken-for-granted arrangements developed over time, how a diverse group of institutions played a role in cementing them, and what the consequences have been for residents of disadvantaged neighborhoods." * Social Service Review *"Claire Dunning’s book, Nonprofit Neighborhoods, presents a thoughtful critique of the ability of neighborhood nonprofit organizations to address entrenched problems of racism, poverty, and inequality. Using Boston as the focus, Dunning brings a keen scholarly eye to that city’s various urban revitalization and community development initiatives, both locally initiated and funded through an array of federal programs. The book presents a thorough, well-written, and detailed descriptive history of Boston’s efforts, starting in the 1960s, that created a robust group of neighborhood nonprofit organizations." * Journal of Urban Affairs *"This case study of Boston and its environs focuses on a city often ranked among the 10 most segregated in the US. Dunning notes that nonprofit and community organizations have made significant efforts to ameliorate substandard housing in areas predominantly inhabited by Black and brown minorities . . . Recommended." * Choice *Table of ContentsList of Figures Introduction. Neighborhood Nonprofits Chapter 1. The City Chapter 2. The Grantees Chapter 3. The Residents Chapter 4. The Bureaucrats Chapter 5. The Lenders Chapter 6. The Partners Chapter 7. The Coalitions Conclusion. Nonprofit Neighborhoods Acknowledgments Abbreviations Found in Notes Notes Index

    2 in stock

    £22.80

  • Nonprofit Neighborhoods

    The University of Chicago Press Nonprofit Neighborhoods

    15 in stock

    Book SynopsisAn exploration of how and why American city governments delegated the responsibility for solving urban inequality to the nonprofit sector. Nonprofits serving a range of municipal and cultural needs are now so ubiquitous in US cities, it can be difficult to envision a time when they were more limited in number, size, and influence. Turning back the clock, however, uncovers both an illuminating story of how the nonprofit sector became such a dominant force in American society, as well as a troubling one of why this growth occurred alongside persistent poverty and widening inequality. Claire Dunning's book connects these two stories in histories of race, democracy, and capitalism, revealing how the federal government funded and deputized nonprofits to help individuals in need, and in so doing avoided addressing the structural inequities that necessitated such action in the first place. Nonprofit Neighborhoods begins after World War II, when suburbanization, segregation, and deindustTrade Review“Illuminating. . . Dunning compels us to consider how promises of grassroots empowerment ended up maintaining the racialized and economic boundaries that imbricate the urban poor. . . . [She] leaves us with the dispiriting conclusion that the enlarged role of nonprofits has failed to mitigate and has even worsened urban inequality." * The Baffler *"Bold, powerful. . . [Dunning's] sober, carefully researched, and elegantly crafted book provides a salutary complication of the Tocquevillian myth that still colors much conventional thinking about the US nonprofit sector: that there is an easy and clearly intelligible congruence between democratic vitality in the United States and the nation’s rich associational life. It is difficult to read Nonprofit Neighborhoods without one’s faith in that congruence being permanently shaken." * Stanford Social Innovation Review *"Nonprofit Neighborhoods adds great value to the long-ongoing discussion and healthy debate about the best way to think of the relationship between civil society and the state. . . Dunning’s book generally and convincingly concludes that publicly funding locally based nonprofit groups to implement policy has, in the end, failed to achieve a more-inclusive government, to reduce urban poverty and inequality, and to dismantle racism." * Philanthropy Daily *"The lessons that Nonprofit Neighborhoods offers on missed opportunity after missed opportunity seem particularly valuable and relevant today." * Philanthropy News Digest *"Dunning’s history helps us see how the federal government’s administrative structure for anti-poverty programs—theorized by social science–driven philanthropists and established by public policymakers—ultimately served to perpetuate urban poverty." * Public Books *“Nonprofit Neighborhoods takes us to the frontlines of the government and philanthropic grantsmanship, municipal power brokering, and street-level protest that brought an evolving, multi-layered infrastructure of “public-private partnership” to Boston’s working-class communities of color starting in the 1960s—promising to resolve problems of poverty with improved social services in the face of widening structural divides. Persuasively argued and analytically nuanced, it tracks the continuities as well as the gradually unfolding transformations in urban policy, politics, and governance that link the social democratic aspirations of Great Society liberalism to the social austerity of our neoliberal age. Dunning provides important insights to all engaged in struggles against inequality—as scholars, policy advocates, practitioners, and activists.” * Alice O’Connor, University of California, Santa Barbara *“Nonprofit Neighborhoods is a revelation. Through a rich archival study of urban renewal in Boston, Dunning elegantly reconstructs how public projects came to be organized around grants and funding competitions. Decentralization and community participation were enhanced, but key decisions remained in the hands of city officials, foundation officers, and increasingly private lenders. The result is an eye-opening analysis of how policy reform transformed democratic governance.” * Elisabeth S. Clemens, University of Chicago *“Nonprofit Neighborhoods is a timely and original account of how the federal government has delegated urban policymaking, social service provision, and anti-poverty efforts to the private sector. This eye-opening book explains the proliferation of urban nonprofits —a distinctive feature of the American welfare state—and offers a sobering critique of the limitations of neighborhood-based solutions to persistent urban inequality.” * Thomas J. Sugrue, New York University *“Nonprofit Neighborhoods makes a paradigm-shifting contribution to the urban and policy history of the second half of the twentieth century. In her important interrogation into the nature of public-private partnerships, Dunning provides important insight into the changing nature of state power and the persistence of structural inequality. Lucidly written and deeply researched, this is an excellent book, poised to recast several scholarly fields.” * Lily Geismer, Claremont McKenna College *“Among the many intesting questions about the history of America’s cities, there are a few democracy-consequential questions whose answers literally define the future. In Nonprofit Neighborhoods, Dunning asks and answers morally uneasy and politically impolite questions such as: Why has the concentration of nonprofits in Black communities perpetuated not alleviated inequality? and How have these nonprofit neighborhoods become ‘spaces of inclusion and exclusion’? With precision, clarity, and subtly, Dunning tells a story of government and private power exerted upon and even undermining nonprofit neighborhoods. This sweeping history is a compelling cartography of power, cities, and race as well as a hopeful map for what America might be—if we but learned from the past.” * Cornell William Brooks, Harvard University *"An exceptional piece of scholarship. . . . scholars have long appreciated the fact that social welfare policy is implemented on the ground by formal nonprofit organizations. Nonprofits have, in turn, become institutionalized as providers of social services. However, Dunning breaks new ground by showing how these taken-for-granted arrangements developed over time, how a diverse group of institutions played a role in cementing them, and what the consequences have been for residents of disadvantaged neighborhoods." * Social Service Review *"Claire Dunning’s book, Nonprofit Neighborhoods, presents a thoughtful critique of the ability of neighborhood nonprofit organizations to address entrenched problems of racism, poverty, and inequality. Using Boston as the focus, Dunning brings a keen scholarly eye to that city’s various urban revitalization and community development initiatives, both locally initiated and funded through an array of federal programs. The book presents a thorough, well-written, and detailed descriptive history of Boston’s efforts, starting in the 1960s, that created a robust group of neighborhood nonprofit organizations." * Journal of Urban Affairs *"This case study of Boston and its environs focuses on a city often ranked among the 10 most segregated in the US. Dunning notes that nonprofit and community organizations have made significant efforts to ameliorate substandard housing in areas predominantly inhabited by Black and brown minorities . . . Recommended." * Choice *Table of ContentsList of Figures Introduction. Neighborhood Nonprofits Chapter 1. The City Chapter 2. The Grantees Chapter 3. The Residents Chapter 4. The Bureaucrats Chapter 5. The Lenders Chapter 6. The Partners Chapter 7. The Coalitions Conclusion. Nonprofit Neighborhoods Acknowledgments Abbreviations Found in Notes Notes Index

    15 in stock

    £72.20

  • Public Management 35 Management Work and

    Bloomsbury Publishing (UK) Public Management 35 Management Work and

    1 in stock

    Book SynopsisIAN GREENER is a Professor and Deputy Head of School for Postgraduate Training and Research in the School of Applied Social Sciences, as well as co-ordinating research methods teaching the Faculty of Social Sciences and Health. He is also an Assistant Director of the Wolfson Research Institute at Durham, UK.Trade Review'This is a refreshing and contemporary text: it discusses current public services in the light of major recent developments (after the financial crisis), is broadly embedded in the academic and social science literatures and covers a lot of ground well. I found it an intelligent and illuminating discussion of the current state of play in public services management' - Ewan Ferlie, Professor of Public Services Management, Department of Management, King's College London, UK 'Ian Greener is to be congratulated for providing a clear, critical and up to date account of the problems faced by today's public managers. The recent edition of his book not only builds on the strength of the earlier work, but also expands significantly on its analysis of the challenges created by the current climate of austerity. I recommend this book without hesitation.' - Matthias Beck, Professor of Management, Queen's University Management School, Queen's University Belfast, UK Reviews of first edition: '...this is a very valuable book. Ian Greener has tackled the difficult task of writing a text on public management which is both accessible and critical and he has succeeded admirably.' - The Journal of Social Policy 'Greener's book will be invaluable reading for anyone seeking a grounding in the key ideas and issues concerning public management, whether they are a researcher, student, or a manager in a public sector organization'. - Management LearningTable of ContentsIntroduction PART I: THE CONTEXT OF PUBLIC MANAGEMENT Public and Private Management Public Services After the Financial Crisis The Role of the State in Public Services Changing Ideas about Public Management PART II: ORGANISATIONAL IDEAS IN PUBLIC MANAGEMENT UNDER CHALLENGE Paying for Public Services The Use of Markets in the Public Sector The Role of Users in Public Services PART III: CONTEMPORARY ISSUES IN PUBLIC MANAGEMENT Managing Performance in a Time of Austerity Professionals in Public Management PART IV: CONCLUSION Putting it all Together: Managing Contradictions in Public Management.

    1 in stock

    £52.24

  • Nonprofit Organizations

    Columbia University Press Nonprofit Organizations

    1 in stock

    Book SynopsisPresents history of nonprofits, as well as a discussion of the theories and ethical issues surrounding them, and provides guidance on how to create, lead, and manage an effective organization. This book includes chapters that cover key issues in human resources; organizational growth and renewal; strategic planning; and, community relations.Trade ReviewWell structured and clearly written... a welcome addition to the limited literature onmanagement in the third sector. -- Angus McCabe Community Development JournalTable of ContentsList of Figures List of Tables Preface Acknowledgments 1. Nonprofit Organizations Today 2. History and Theories of Nonprofit Organizations 3. Ethical Issues in Nonprofit Organizations 4. Creating Effective Nonprofit Organizations 5. Understanding Nonprofit Organizations 6. Leading and Managing Nonprofit Organizations 7. Key Issues in Human Resources 8. Governing Effectively 9. Organizational Growth and Renewal 10. Strategic Planning 11. Community Relations 12. Principles and Practices of Effective Fund-Raising 13. Program Evaluation 14. Accountability 15. Financial Accountability 16. Nonprofit Organizations Tomorrow Appendix A. The Oakwood Community Center's Articles of Incorporation Appendix B. The Oakwood Community Center's Bylaws Appendix C. Tuft University's Sexual Harassment Policies and Procedures Notes Index

    1 in stock

    £29.75

  • The Third Sector  Community Organizations NGOs

    University of Illinois Press The Third Sector Community Organizations NGOs

    15 in stock

    Book SynopsisTrade Review"Meghan Kallman and Terry Clark's book, The Third Sector, is a rare and valuable academic endeavor synthesizing the development of the third sector in six case countries, and it sheds light on the relationship between the state and the third sector in each country. . . . This book is a valuable addition to the third sector literature."--Social Service Review "The Third Sector is a relevant and useful book for political scientists, sociologists, legal scholars, and anthropologists interested in the relationship between states and citizen, regardless of what country/region they study." --American Review of Public Administration "A worthy addition to the bookshelves of scholars, practitioners and policy makers alike--highly recommended reading."--Voluntas"The most promising contribution of this volume lies in this set of analyses, especially the chapter on the emergence of civil society in China. By bringing attention to the growing third sectors across Asia, the book has the potential to reinvigorate the sociological study of comparative civil society development as well as nonprofit and nongovernmental organizations more broadly."--American Journal of Sociology"The book is a useful addition to a growing body of research on the third sector that is expanding around the world." --Journal of Planning Education and Research

    15 in stock

    £77.35

  • The Third Sector

    University of Illinois Press The Third Sector

    15 in stock

    Book SynopsisTrade Review"Meghan Kallman and Terry Clark's book, The Third Sector, is a rare and valuable academic endeavor synthesizing the development of the third sector in six case countries, and it sheds light on the relationship between the state and the third sector in each country. . . . This book is a valuable addition to the third sector literature."--Social Service Review "The Third Sector is a relevant and useful book for political scientists, sociologists, legal scholars, and anthropologists interested in the relationship between states and citizen, regardless of what country/region they study." --American Review of Public Administration "A worthy addition to the bookshelves of scholars, practitioners and policy makers alike--highly recommended reading."--Voluntas"The most promising contribution of this volume lies in this set of analyses, especially the chapter on the emergence of civil society in China. By bringing attention to the growing third sectors across Asia, the book has the potential to reinvigorate the sociological study of comparative civil society development as well as nonprofit and nongovernmental organizations more broadly."--American Journal of Sociology"The book is a useful addition to a growing body of research on the third sector that is expanding around the world." --Journal of Planning Education and Research

    15 in stock

    £17.99

  • We Make a Life by What We Give

    Indiana University Press We Make a Life by What We Give

    15 in stock

    Book SynopsisHow generosity enriches lives and communitiesTrade ReviewSome books enlighten us, some books inspire us, and some books challenge us to expand our understanding of who we are and who we can become. [This book] does all three. . . . It simply surpasses all other books in the field, but more importantly, it expands our understanding of the field of philanthropy and of ourselves and our potential. -- Heather Wood Ion * Contributing Editor *. . . provides a rich understanding of humanity and how we must live in community.2010 -- Kirby Hughes Gould * Christian Church Foundation *Short, sweet, and a pleasure to read, [this book] reminds us that we are capable of contributing much more when we see ourselves in the company of those who depend on us to make the most of what we have been given. * Philanthropy News Digest *Table of ContentsPrefaceAcknowledgments1. Imagining Philanthropy2. The Golden Rule3. Four Gifts4. The Potential to Share5. The Good Samaritan6. Egoism, Altruism, and Service7. Doing Well by Doing Good8. Idealists and Realists9. What Are We Part of?10. The Seven Deadly Sins11. Materialist Philanthropy12. Whoever Has Will Receive More13. Hoarding and Sharing14. Lessons from the Least15. Lower and Higher16. Who Is Expendable?17. How Much and How Well?18. Are We Hospitable?19. Rules and Aspirations20. Suffering21. Treasure in Earthen Vessels22. Ethics and MetaphysicsSuggested ReadingsIndex

    15 in stock

    £12.34

  • Volunteers  A Social Profile

    Indiana University Press Volunteers A Social Profile

    1 in stock

    Book SynopsisWho tends to volunteer and why? What causes attract certain types of volunteers? What motivates people to volunteer? Making use of survey information to offer a detailed portrait of the volunteer in America, this work provides a resource for everyone who works with volunteers or is interested in their role in contemporary society.Trade ReviewThis book tells you everything you ever wanted to know about who volunteers and why, and probably a bit more besides. Well, actually, it tells you everything that is known or measured about why different people volunteer, whilst also highlighting the many remaining questions where data has yet to be collected. With over five hundred pages of text crammed full of survey data and references to existing studies (plus another 150 or so pages of appendices and references), this must be one of the most comprehensive publications on volunteering to date.... The book is divided into six parts, with the bulk being devoted to an exploration of why people volunteer, or more specifically why some people volunteer more than others. In considering this question, the book divides its analysis into three main groups of explanations. Each group contains a number of different theories, most with numerous (and sometimes contradictory) empirical studies either giving weight to or against these theories. The first group of explanations is those based on ideas of 'subjective dispositions', which argue that individuals' personalities, motivations and values can all influence whether or not people volunteer. Here, for example (and perhaps unsurprisingly given their sociological backgrounds), the authors largely dismiss the psychologists' arguments that motivations alone can be used to explain patterns of volunteering, arguing instead that understanding motives is only the beginning of understanding why some people volunteer and others do not. The second group of explanations focuses on 'individual resources', and explores how factors such as socio-economic status, time, health, gender and race can influence whether or not people volunteer. For example, women are more likely to volunteer than men, although they do not volunteer more hours. This may in part be due to cultural factors (for example the proposition that women tend to be the more empathetic gender) but also may be due to social practices (it is known that women are more likely to attend church and that church attendance influences volunteering), and the influence of other roles women perform (for example mothers get involved in volunteering opportunities through their children's school and clubs). The third group of explanations looks at the social context of volunteering, including life course, social resources, volunteer recruitment practices and regional location, to argue that volunteering is influenced and structured by the organisational and institutional environment. This part of the book contains chapters on trends in volunteering and international comparisons, focusing not on 'describing differences' over time or space but on 'providing explanation'. The book also includes sections on the organisation of volunteering, the impact of volunteering on volunteers, and a discussion on the definition of volunteering. Overall, it gives a comprehensive and accessible summary that provides evidence for many long-held assumptions about volunteering, whilst also challenging some of those assumptions.... -- Angela Ellis Paine * Philanthropy UK *Volunteers . . . is a must read for anyone doing formal research on volunteers or voluntary organizations. It is a comprehensive overview of volunteers that is unmatched. It will be a helpful reference for anyone involved in public policy that relies on the voluntary sector. . . . Musick and Wilson have produced an exceleent profile of the volunteer that will be referenced for years to come. * Community Development *[F]or the novice reader as well as the scholar more immersed in the field, this is the one book to have because of its coverage and sharp insights. The authors have created, in a sense, both an encyclopedia and a guide for future research. * Social Forces *This book tells you everything you ever wanted to know about who volunteers and why. . . With over five hundred pages of text crammed full of survey data and references to existing studies (plus another 150 or so pages of appendices and references), this must be one of the most comprehensive publications on volunteering to date.September 2008 -- Angela Ellis Paine * Institute for Volunteering Research *Sociologists Musick (Univ. of Texas) and Wilson (Duke Univ.) offer a fairly comprehensive review of the current state of the art in the use of volunteers in the US, with one chapter addressing international issues. . . . Well referenced and indexed. Summing Up: Recommended. Libraries serving departments of counseling, sociology, or social work, upper-division undergraduates and above.February 2009 * Choice *. . . What Musick and Wilson did is short of a miracle. They assembled hundreds of sources and shed bright light on a major theme in the field of studying volunteering. Every scholar and every student of volunteering will have to start with this comprehensive volume. This book is a blessing to all volunteer scholars. I take my hat off to the authors.Vol. 38.3 2009 -- Ram A. Cnaan * University of Pennsylvania *The opening chapters of the volume are enticing and lucid. The authors ground the sociological understanding of volunteerism in sociology's foundational concern with altruism. They note that recent interest in volunteerism has been sparked not only by a political milieu in which government programs encourage civic involvement in the public sphere but also by theoretical shifts in the understanding of work and social movements, as well as by interest in care work, paid and unpaid, advanced by feminist scholars. . .Vol. 38.3 -- REBECCA A. ALLAHYARI * School for Advanced Research *It is indeed a milestone, the first comprehensive textbook in the study of volunteering, with an impressive review of the literature complemented by the authors' own empirical analysesEasily accessible, each part and each chapter of the book start with a brief and basic introduction of the main themes, questions, and theories covered. The authors reach a fine balance between 'introduction to the topic' and 'advanced discussion' based on the international state-of-the-art research in the field. They succeed in integrating both quantitative and qualitative research from different disciplines and explain carefully the differences among disciplines, with a focus on sociology, psychology, and economic theories. For these reasons, the book promises to attract a wide readership and is a must-read for anyone who wants an introduction to the study of volunteering.vol. 19, no. 4, Summer 2009 -- FEMIDA HANDY / LESLEY HUSTINX * Nonprofit Management & Leadership *Table of ContentsPrefaceAcknowledgmentsPart 1. An Introduction to Volunteering1. The Importance of Studying Volunteering2. What Is Volunteering?Part 2. Subjective Dispositions3. Personality4. Motives5. Values, Norms, and AttitudesPart 3. Individual Resources6. Socio-Economic Resources7. Time and Health8. Gender9. RacePart 4. The Social Context of Volunteering10. The Life Course: The Early Stages11. The Life Course: The Later Stages12. Social Resources13. Volunteer Recruitment14. Schools and Congregations15. Community, Neighborhood, City, and Region16. Cross-National Differences17. Trends in VolunteeringPart 5. The Organization of Volunteer Work18. Volunteer Tasks19. The Volunteer RolePart 6. The Consequences of Volunteering20. Citizenship and Prosocial Behavior21. Occupation, Income, and Health22. ConclusionAppendixNotesReferencesIndex

    1 in stock

    £31.50

  • Cost Management for Nonprofit and Voluntary

    Taylor & Francis Cost Management for Nonprofit and Voluntary

    1 in stock

    Book SynopsisIn recent years, nonprofit and voluntary organisations have faced challenges and unanticipated pressures as a result of increased competition for funding, technological advancements, the need to comply with government regulations, and increased social and community expectations regarding greater accountability and transparency.Cost accounting and cost management tools are considered to be a means of providing adequate and quality information for management control for all sorts of organisations, including nonprofits. Using empirical evidence from the Australian nonprofit sector, this research monograph offers insight into how nonprofit and voluntary organisations control and manage the costs of their operations and projects through cost accounting and cost management tools. The book will be of benefit to a range of stakeholders in the sector, including financial and management accountants, professional accounting bodies, the government, policymakers, academics, consultants and operational managers.Trade Review'Focussing on today's socially and economically important non-profit and voluntary sector, this invaluable research text addresses its crucial cost management practices. The authors deliver important intelligence concerning strategic management and innovation for meeting organizational performance demands in a resource constrained and competitive environment.' — Distinguished Professor Lee Parker, RMIT University, Melbourne and Glasgow University, Scotland'Accounting in not-for-profit and voluntary organisations, an increasingly important sector, has been neglected, despite effective cost management and external accountability being vital to their operations. This monograph reviews work and presents research in this field that will be useful to practitioners and academics alike.' — Trevor Hopper, Professor Emeritus of Management Accounting, University of Sussex, UK'The business of not-for-profits is becoming more complex and sustainability more challenging. This book is important because the sector needs to consider its cost base and financial sustainability in a world where demand for support and services is ever increasing, and resources are ever diminishing in real terms. A very important contribution indeed from Zahirul Hoque and Tarek Rana.' — Professor David Gilchrist, University of Western Australia'In an era where the non-profit sector is increasingly under pressure to become more market-efficient, the magnitude of the necessity to better manage their costs is exacerbated. With much of the focus of historical research focused on profit-maximising entities, this book is a welcome addition to the literature to help guide and enlighten non-profit management to improved cost management practices.' — Dr Nicodemo La Rosa, CA, CPA, Chief Financial Officer, arbias Ltd, www.arbias.org.auTable of Contents1 Background, introduction and aims2 The nonprofit and voluntary sector in Australia3 Accountability and governance mechanisms for nonprofit organisations: an international perspective4 Cost management and accounting research literature: an overview5 Theory of cost management and research propositions6 Study design and methods7 Survey results8 Findings from case studies9 Conclusions and implications

    1 in stock

    £128.25

  • Charity Marketing

    Taylor & Francis Ltd Charity Marketing

    15 in stock

    Book SynopsisCharities operate within an increasingly challenging environment, with competition for public engagement, funding and volunteers intensifying. High-profile scandals have knocked public trust and the recent Covid-19 pandemic has illustrated how important it is for charities to provide support in times of need and fill the gap left by inadequate public sector provision. Across 12 chapters a diverse group of academics and deep-thinking practitioners present contrasting perspectives and the latest thinking on the challenges within the charity sector.The approach of the book contributes to the growing phenomenon of Theory + Practice in Marketing (TPM) presenting different perspectives and theoretical lenses to stimulate debate and future research. Charity Marketing provides a bridge between the practice of contemporary nonprofit organisations, charity marketing and recent academic insight into the charity sector. Using exemplar case studies of nonprofit and charityTrade Review"This is the most important new charity marketing publication for a decade. The content delivers a rigorous review of contemporary academic research and applies this directly to professional practice. A ‘must read’ book for any serious student of charity marketing and for charity marketing professionals everywhere who want to be at the forefront of effective practice ." Professor Stephen Lee, Bayes Business School"Hyde and Mitchell's Charity Marketing: Contemporary Issues, Research and Practice is unique in offering relevant theoretical lenses and philosophical insights to the study of fundraising and marketing within the charitable sector." - Dr Rita Kottasz, Kingston University London"This is the most important new charity marketing publication for a decade. The content delivers a rigorous review of contemporary academic research and applies this directly to professional practice. A ‘must read’ book for any serious student of charity marketing and for charity marketing professionals everywhere who want to be at the forefront of effective practice ." Professor Stephen Lee, Bayes Business School"Hyde and Mitchell's Charity Marketing: Contemporary Issues, Research and Practice is unique in offering relevant theoretical lenses and philosophical insights to the study of fundraising and marketing within the charitable sector." - Dr Rita Kottasz, Kingston University LondonTable of ContentsIntroducing charity marketing: contemporary issues, research and practice; Theoretical foundations for exploring charity marketing; Building powerful charity brands: an inside perspective; 1 Charity marketing and corporate social responsibility; 2 Nonprofit brand and managing nonprofit rebranding strategy; 3 Marketing charities to attract volunteers: time for B2V; 4 Don’t ask, don’t get: the ethics of fundraising; 5 Spoilt for choice? Understanding how donors choose which charities to support; 6 Fundraising across different causes; 7 Contemporary perspectives on charity and nonprofit arts marketing: from creative economy towards a public realm; 8 Digital marketing for charities: reflections from a collaborative project; 9 Relationship marketing in charities: so much more than just ‘tea and sympathy’; 10 Ask not what marketing practice can do for NPOs; ask what NPOs can do for marketing practice; 11 Stakeholders in the palliative and end of life care service ecosystem: a study of the hospice sector; 12 Internal marketing and branding: nonprofit marketing starts from the inside

    15 in stock

    £128.25

  • Taylor & Francis Design for Policy

    1 in stock

    Book SynopsisDesign for Policy is the first publication to chart the emergence of collaborative design approaches to innovation in public policy. Drawing on contributions from a range of the worldâs leading academics, design practitioners and public managers, it provides a rich, detailed analysis of design as a tool for addressing public problems and capturing opportunities for achieving better and more efficient societal outcomes. In his introduction, Christian Bason suggests that design may offer a fundamental reinvention of the art and craft of policy making for the twenty-first century. From challenging current problem spaces to driving the creative quest for new solutions and shaping the physical and virtual artefacts of policy implementation, design holds a significant yet largely unexplored potential. The book is structured in three main sections, covering the global context of the rise of design for policy, in-depth case studies of the application of design to policy making, and a guide to concrete design tools for policy intent, insight, ideation and implementation. The summary chapter lays out a future agenda for design in government, suggesting how to position design more firmly on the public policy stage. Design for Policy is intended as a resource for leaders and scholars in government departments, public service organizations and institutions, schools of design and public management, think tanks and consultancies that wish to understand and use design as a tool for public sector reform and innovation.Trade Review'This book masterfully combines cutting-edge research, findings from practice, and real-world examples of how design approaches are being used to improve societal outcomes across the globe. It introduces new avenues for pursuing design-based policies and is an essential resource for anyone exploring social innovation and design processes as a tool for meaningful public sector reform. Christian Bason has successfully delivered a volume that captures the essence of design and social innovation in policy development and offers useful lessons for those faced with the challenge of serving in the twenty-first century.' Jocelyne Bourgon, President, Public Governance International 'Design for Policy is a valuable and fresh insight into policymaking. It underscores the urgent need to bring design to the very heart of modern public policy. Through highly pertinent and illuminating examples from a variety of fields, this book shows that it is possible to transform the policy making process and make it much more innovative. I hope that policymakers across Europe will read it, so that they can become policy designers - and we can shape together the future we aspire to.’ Maire Geoghegan-Quinn, European Commissioner, Research, Innovation & Science ’Can design improve the ways we address such 'super-wicked' challenges as climate change, energy precarity, or public health? It's a big ask, but this highly intelligent book makes a convincing case. Its succinct case studies show the ways that design has become a powerful tool for public administrations around the world. Design for Policy does not over-promise. Its clear and well-balanced texts illustrate the potential but also the limits of design when societal issues are massive, integrated and highly complex - all at the same time. Design, it emerges, is helping to drive transformation in the ways we govern. This important book marks a shift in models of public policymaking: from problem-solving, to envisioning; from service dTable of ContentsDesign for Policy

    1 in stock

    £31.34

  • Organizing Logics Nonprofit Management and Change

    Taylor & Francis Ltd Organizing Logics Nonprofit Management and Change

    1 in stock

    Book SynopsisNonprofit organizations are conventionally positioned as generators of social and cultural forms of capital for the common good. As such they occupy a different space to other types of organizations such as corporate firms that exist primarily to generate economic capital for private owners/shareholders. Recent years, however, have seen professionalization promoted widely by funders, policy-makers and nonprofit practitioners across the globe. At the same time, there has been an increasing cross-over of employees from private and public bodies into nonprofits. But do such shifts open up space for the wholesale importation of managerialism into and commercialization of the nonprofit sphere? Are nonprofits at risk of being reconstituted as primarily economic entities, serving the interests of a leadership elite? How are such changes in an organization's trajectory brought about? What are the consequences for trustees, staff, members and the nature of managerial work? The authorsTable of Contents1. Introduction. Part I - A tale of Two Rhetorics: Organizational life in the Milieu of Corporate and Community Logics. 2. An Organization in Search of Purpose. 3. Managers in Search of Purpose. 4. Symbols, Rhetoric and Strategizing. Part II - Transforming Organizational Trajectory. 5. Structuring for Purpose. 6. Rewarding Loyality to the (New) Cause. 7. Immobilizing Resistance and Overcoming Dissent. 8. Leading Away from Purspose and Getting Away with It. 9. Conclusion.

    1 in stock

    £37.99

  • Creative Work Beyond Precarity

    Taylor & Francis Ltd Creative Work Beyond Precarity

    1 in stock

    Book SynopsisThis book offers an original critical evaluation of how freelance careers can be established and sustained in the increasingly uncertain global creative economy. Developing from the author's theoretical and empirical research at the nexus of precarious work and entrepreneurial learning, it provides an in-depth understanding of why and how creatives can learn to become entrepreneurial and how this relates to creative entrepreneurship. This book traces how arts work became creative labour and explores the contemporary organisation of artistic and creative practices to understand practical alternatives to the individualised careers we currently feel responsible for maintaining. Inspired particularly by the work of Raymond Williams, creative work is reconceptualised as practice-based collaborative learning encounters through which we might put shared feelings of precarity to work towards the production and practice of alternative possibilities.Accessible and concise, breakTrade Review"In this beautifully written and strongly engaged text, Tim Butcher shows how creative work might be liberated from precarious labour through a systematic focus on collaboration. Weaving skilfully between theories of affect, precarity and learning and stories of artistic practice, the outcome is an impassioned argument for realising new possibilities within creative economy" Steven D. Brown, Nottingham Trent University, UK "Tim Butcher raises a number of provocative questions: Can we work creatively and freely without experiencing precarity and complicity with labour market logics? Can the creative arts contribute to discussions of equality, marginalization, and social change? He addresses these questions through a blend of academic sources, artist reflections, and his own experience." Ann L Cunliffe, FGV-EAESP, BrazilTable of Contents1. Creative work: an introduction 2. How being creative became precarious 3. Affective labour, affective life, affective politics 4. Collaborative learning 5. Socially engaged learning 6. Creating possibility

    1 in stock

    £47.49

  • Philanthropic Foundations in International

    Taylor & Francis Ltd Philanthropic Foundations in International

    1 in stock

    Book SynopsisThis book focuses on the influence of philanthropic foundations in global development, and on how the global south has engaged with them. The idea of corporate philanthropy stretches back a long way, with the late 19th industrialist Andrew Carnegie seeing it as an important obligation of the very wealthy. In the modern day, Bill Gates has taken up this call, suggesting that the very wealthy should donate half their wealth to philanthropic causes, and endowing his own foundation with something in the order of $50 billion. This book brings together case studies of the most influential of these foundations over the last one hundred years: the Rockefeller, Ford, and Gates'' Foundations, investigating their impact on education and research, health and agriculture. The book concludes by asking whether global south foundations such as Al Waleed Philanthropies, Tata Trusts, and those from China may point to the future of global philanthropic foundations. The sheer scale of resTrade Review"A refreshing and fascinating study of the power, politics and influence of global foundations on international development policy and practice. From the Gates Foundation to the Al Waleed philanthropies of Saudia Arabia, Kilby skilfully unravels the implications for global stability and change in a post-Covid world. A `must read’ for development studies, international relations, politics and public health researchers." -- Jude Howell, Professor of International Development, LSE, UK"Love or loathe them, the influence of massively wealthy foundations set up by wealthy entrepreneurs has had a profound effect on development affairs. This highly readable account provides an important introduction to some of the oldest and largest foundations, and explores the context in which the newer arrivals will wield their influence." -- Dan Brockington, Professor and Director of SIID, University of Sheffield, UK"For over a hundred years, large American private foundations – especially Rockefeller, Ford, and Gates – have shaped and inspired philanthropy and catalysed opposition to it. Patrick Kilby has written an indispensable history and important analysis of the role that the Rockefeller, Ford and Gates foundations have played in international development and national life. As we transition to a new era of increased philanthropic competition, diversity, and innovation, we are grateful to Dr. Kilby for illuminating this history and pointing the way to the paths of conflict and progress ahead for organized philanthropy." -- Mark Sidel, Doyle-Bascom Professor of Law and Public Affairs, University of Wisconsin-Madison, USA"Patrick Kilby’s study of philanthrocapitalism reveals that foundations such as Rockefeller, Ford and Gates are not minor adjuncts to state-dominated international aid and development policy, but major players and influencers in their own right. Kilby has managed to untangle the complex mixture of self-interest, altruism, ideology and the will to power that have shaped the work of these foundations, as well as the ambiguous impacts of their activities on the often poor, vulnerable and marginalised people they have been intended to help." -- Frank Bongiorno, Professor of History, The Australian National UniversityTable of Contents1. The Foundations and Philanthrocapitalism 2. The Rockefeller Foundation. 3. The Ford Foundation 4. The Gates’ Foundation 5. Conclusion: The State of Foundations in a COVID World and the rise of the Global South Index

    1 in stock

    £19.99

  • The Governance of Public and NonProfit

    Taylor & Francis Ltd The Governance of Public and NonProfit

    1 in stock

    Book SynopsisGoverning boards play a crucial role in ensuring that public and non-profit organizations are publicly accountable and perform well. Until now, there have been relatively few detailed empirical studies of what boards do in practice, but this book fills that gap by bringing together analyses based upon some of the best recent empirical studies.Using a new theoretical framework that highlights the paradoxical nature of governance, the book throws light on the questions at the heart of recent debates about non-profit boards: are boards publicly accountable or is there a democratic deficit? are boards able to exercise real power, or does management run the show? are boards effective stewards of an organization''s resources? what effects are regulatory and other changes designed to improve board effectiveness having? This book will be essential reading for academics and students with an interest in the governance and management of pubTrade Review'Anyone interested in understanding more about the problems facing boards should read this book' - Andrew Brown, deputy chair of Charity Trustee Networks.'...it is likely to make the reader re-examine some funadamental assumptions about corporate governance...' - Corporate Governance, Paddy FitzGerald'In summary, this book is a gem that goes behind the scenes of board governance. As a result, it is a definite must for those serving on boards, and seeking insight into boards and how to improve them. It adds substantially to the literature on the governance of public and nonprofit organizations; both academics and practitioners would gain much by reading this well-edited text.' - Voluntas: International Journal of Voluntary and Nonprofit Organizations, Vol. 14, No. 3, September 2003 - Dean F. Eitel, DePaul University, USATable of Contents1. Introduction - The Changing Context of Governance: Emerging Issues and Paradoxes2. Who Governs North East England? A Regional Perspective on Governance3. Are Quasi-Governmental Organizations Effective and Accountable?4. Service Users and Charity Governance5. What Influences the Strategic Contribution of Boards?6. The Financial Role of Charity Boards7. The Role of Boards in Small Voluntary Organizations8. Not So Very Different: A Comparison of the Roles of Chairs of Governing Bodies and Managers in Different Sectors9. What are the Chief Executives' Expectations and Experiences of their Board?10. Governing Independent Museums: How Trustees and Directors Exercise their Powers11. The Changing Face of Charity Governance: The Impact of Organizational Size12. The Impact of New Governance Structures in the NHS13. The Changing Face of Governance in Women's Organizations14. Summary and Conclusions - Contextualizing and Managing the Paradoxes of Governance

    1 in stock

    £58.99

  • Employment Relations in the Voluntary Sector

    Taylor & Francis Ltd Employment Relations in the Voluntary Sector

    15 in stock

    Book SynopsisThis new book addresses the topical issues surrounding employment relations in UK voluntary organizations that operate within the quasi-market of social care. Combining an analysis of the established literature with in-depth qualitative field work, Ian Cunningham explores the nature of power relations between state and voluntary sector; implications of employment policy and subsequent pressures for change in pay and working conditions; the influence of trade unions in the sector; management's capacity to resist external pressure and employee responses to this environment. Cunningham's focus on the employment relationship in this sector is unique, highlighting a complex and variable pattern of interdependence and subordination between government agencies and voluntary sector employers. The author examines the way in which financial pressures from the state coupled with weak unionization diminish working conditions, arguing that employee morale will not be sustained if tTable of Contents1. Introduction 2. The Development of the State Voluntary Sector Relationship and its Impact on Employment Relations 3. Understanding the Psychological Contract in the Voluntary Sector 4. Research Methods 5. Voluntary Sector Work and Employment Relations in the Quasi-Market 6. Case Study 1 7. Case Study 2 8. Case Study 3 9. Conclusion and Discussion

    15 in stock

    £137.75

  • Nonprofit Law and Governance for Dummies

    John Wiley & Sons Inc Nonprofit Law and Governance for Dummies

    15 in stock

    Book SynopsisAs the number and size of nonprofit organizations continues to grow, NFPs are coming under ever-increasing government scrutiny. Soon Congress will require that nonprofits comply with rigorous accounting and governance standards very similar to those set forth for for-profits in the Sarbanes-Oxley Act.Table of ContentsForeword xix Introduction 1 Part I: Nonprofits in the 21st Century 7 Chapter 1: Defining and Scrutinizing the Nonprofit Sector 9 Chapter 2: Regulating Nonprofits: Who’s in Charge? 21 Chapter 3: The State of the Nation’s Nonprofits 33 Part II: The Nuts and Bolts of Nonprofits 45 Chapter 4: Starting Up and Staying True to the Mission 47 Chapter 5: Getting Tax-Exempt Status 69 Chapter 6: Paying Nonprofit Directors, Officers, Staff, and Volunteers 87 Part III: Structuring a Nonprofit to Meet Its Mission 101 Chapter 7: Filing the Dreaded Form 990 103 Chapter 8: The Responsibilities of the Board 117 Chapter 9: Creating the Right Committee Structure 135 Chapter 10: All About Audit Committees 141 Part IV: Some Special Types of Nonprofits 151 Chapter 11: Forming a Solid Foundation 153 Chapter 12: Capitalizing on Cooperatives 165 Part V: Legal Landmines 179 Chapter 13: Existing in a World of Sarbanes-Oxley 181 Chapter 14: Some Sticky Accounting Issues That All Nonprofits Face 199 Chapter 15: Communicating Comfortably with the IRS 217 Part VI: The Part of Tens 227 Chapter 16: More Than Ten Web Sites Every Nonprofit Should Visit 229 Chapter 17: Ten Questions to Ask Before Agreeing to Join a Nonprofit Board 235 Chapter 18: Ten Ways to Lose Tax-Exempt Status 243 Chapter 19: Ten Tips for Dealing with the Media 249 Part VII: Appendixes 255 Appendix A: Sample Nonprofit Bylaws 257 Appendix B: Sample Audit Committee Report 261 Appendix C: State Regulatory Authorities for Nonprofits 263 Appendix D: Selections from the Revised Model Nonprofit Corporation Act (1987) 275 Index 325

    15 in stock

    £17.59

  • Nonprofit Law for Religious Organizations

    John Wiley & Sons Inc Nonprofit Law for Religious Organizations

    15 in stock

    Book SynopsisNonprofit Law for Religious Organizations: Essential Questions & Answers is a hands-on guide to the most pertinent and critical legal issues facing those who lead and manage religious tax-exempt organizations with an emphasis on tax, employment, property and constitutional law. This timely book is a response to the need for guidance, direction, and clarification of legal and tax laws affecting churches and other religious organizations.Table of ContentsPart I Creation of a Nonprofit Organization 1 Chapter 1 Nonprofit Organizations—Generally 3 Chapter 2 Governance: Principles and Documents 13 Chapter 3 Religious Nonprofit Organizations and Churches—Generally 27 Chapter 4 Administration of a Congregational Church 35 Chapter 5 The Board of Directors 43 Chapter 6 Conflicts of Interest 53 Chapter 7 Expenditure of the Religious Nonprofit Organization’s Funds 59 Chapter 8 Acquiring Tax-Exempt Status 67 Chapter 9 The IRS Annual Information Return 97 Part II Ministers, Employees, and Volunteers 107 Chapter 10 Clergy, Ministers, and Pastors 109 Chapter 11 Employee Rights 127 Part III Operation of a Religious Nonprofit Organization 139 Chapter 12 General Operations 141 Chapter 13 Charitable Giving Rules 147 Chapter 14 Combinations of Entities 175 Chapter 15 Liability of Religious Organizations 199 Chapter 16 Insurance Coverage Considerations 207 Chapter 17 Real Property and the Religious Nonprofit 213 Chapter 18 Competition and Commerciality 219 Chapter 19 Intellectual Property 233 Chapter 20 Lobbying and Political Activities 239 Chapter 21 Employee Compensation 249 Chapter 22 Intermediate Sanctions 273 Chapter 23 Unrelated Business Activities 293 Chapter 24 IRS Audits of Religious Nonprofit Organizations 313 Part IV The Constitution, Religious Freedom, and Interaction with the Government 325 Chapter 25 Protection of Religious Liberties 327 Chapter 26 Guidance on Partnering with the Federal Government 333 Index 347

    15 in stock

    £52.20

  • Balanced Scorecard

    John Wiley & Sons Inc Balanced Scorecard

    1 in stock

    Book SynopsisThis book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies.Table of ContentsPreface ix Acknowledgments xv Chapter 1 Introduction to the Balanced Scorecard 1 Chapter 2 Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors 25 Chapter 3 Before You Begin 46 Chapter 4 Training and Communication Planning for Balanced Scorecard Success 82 Chapter 5 Mission, Values, and Vision 105 Chapter 6 Strategy: The Core of Every Balanced Scorecard 130 Chapter 7 Strategy Maps 150 Chapter 8 Performance Measures, Targets, and Initiatives 209 Chapter 9 Creating Alignment by Cascading the Balanced Scorecard 256 Chapter 10 Linking Resource Allocation to the Balanced Scorecard 276 Chapter 11 Reporting Results 286 Chapter 12 The City of Charlotte: A Balanced Scorecard Success Story 312 Chapter 13 Sustaining Balanced Scorecard Success 330 Appendix The Importance of Terminology and a Balanced Scorecard Glossary 343 Index 353

    1 in stock

    £54.00

  • Strategic Communications for Nonprofits

    John Wiley & Sons Inc Strategic Communications for Nonprofits

    1 in stock

    Book SynopsisThis is a new edition of Strategic Communications for Nonprofits, which was first published in 1999. It is an up-dated, nuts-and-bolts guide to helping nonprofits design and implement successful communications strategies. The bookoffers a unique combination ofstep-by-step guidance on effective media relations andassistance in constructingand developing an overall communications strategy aimed atcreating social or policy change. It first explains the basic principles of a strategic communications strategy that will define the target audiences you need to reach and tells how to develop the messages and messengers you use to reach them. The book then goes on to address specific issues like earning good media coverage, building partnerships to increase available resources, handling a crisis, and more. This second edition builds on the earlier work and includes new case studies, new trends in media and branding, ethnic media issues, and trends in technology.Table of ContentsForeword ix Acknowledgments xiii About the Authors xvii About CCMC xix Introduction xxi 1 The Basics of Strategic Communications 1 2 Elements of a Strategic Communications Plan 14 3 Conducting Research and Targeting Audiences 35 4 Framing and Developing Messages 44 5 Navigating a Changing Industry 57 6 Making the Most of Your Resources 69 7 Earning Good Media Coverage 76 8 Responding to a Media Crisis and Managing Backlash 113 9 Selecting and Training Spokespeople 128 10 Capitalizing on the Power of Partnerships 139 11 Chapters Online: Graphics, Advertising, and Evaluation 150 Resources 153 Index 167

    1 in stock

    £24.79

  • The Zone of Insolvency

    John Wiley & Sons Inc The Zone of Insolvency

    15 in stock

    Book SynopsisWritten by Ron Mattocks, Zone of Insolvency shines a bright and urgent light on the real issue of creating financial strength across the whole spectrum of nonprofit organizations. This insightful book uniquely shows you how to rise above business as usual with workable solutions to launch your organization out of the Zone of Insolvency and into financial viability.Table of ContentsPart One: Perspective. 1. United Way of America: Business or Charity? 2. Foundation for New Era Philanthropy: Too Good To Be True. 3. Allegheny Health, Education & Research Foundation: Toxic Growth. 4. National Allianceace of Business: Proactive In Closure. 5. United Way National Capital Area: Rights of Ownership. 6. Baptist Foundation of Arizona: Too Good To Be True (Act II). 7. Western Fairfax Christian Ministries: Faith Vs. Prudence. 8. American Red Cross: Aggressive Stance Against Fraud. 9. Electronic Industries Alliance: Dissolution Celebration. 10. Women in Community Service: Know When To Fold 'em. Part Two: Naming the Disease. 11. Detecting the Zone of Insolvency. 12. Governance Risks. Part Three: Symptoms. 13. Fundraising Hazards. 14. Dissolution Issues. 15. Common Characteristics of Financially Distressed Nonprofits. 16. Common Characteristics of Financially Strong Nonprofits. Part Four: The Cure. 17. Assessment. 18. Acknowledgement. 19. Commitment. 20. Action. 21. Conclusion.

    15 in stock

    £45.00

  • Storytelling for Grantseekers

    John Wiley & Sons Inc Storytelling for Grantseekers

    15 in stock

    Book SynopsisGrantwriters often have little or no training in the practical task of grantseeking. In Storytelling for Grantseekers, Second Edition , Cheryl Clarke presents an organic approach to grantseeking, one that views the process through the lens of the pleasures and rewards of crafting a good story.Table of ContentsExamples ix Foreword xi Preface xv Acknowledgments xix The Author xxi Introduction: Why Storytelling? 1 One: First Steps: Getting Ready for Grantseeking 5 Two: Research and Relationships: Finding and Cultivating Your Audience 17 Three: The Short Story: Writing Letters of Inquiry 37 Four: The Proposal Narrative: Introducing the Characters and the Place 47 Five: The Need or Problem: Building Tension and Conflict into Your Story 65 Six: Goals, Objectives, and Methods: Making Changes by Addressing the Problem 87 Seven: Evaluation and Future Funding: Writing the Epilogue and Planning for a Sequel 101 Eight: The Budget: Translating Your Story from Words to Numbers 113 Nine: The Summary, Titles, and Headings: Preparing Your Marketing Copy 131 Ten: Packaging: Publishing Your Proposal Story 141 Eleven: Site Visits and Beyond: Interacting with Funders 159 Twelve: Beyond Grants: Applying the Storytelling Method 169 Afterword 177 Appendix: The Final Manuscript: Two Letter Proposal Samples 179 Index 185

    15 in stock

    £24.69

  • Coaching Skills for Nonprofit Managers and

    John Wiley & Sons Inc Coaching Skills for Nonprofit Managers and

    15 in stock

    Book SynopsisThe only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success. Coaching Skills for Nonprofit Leaders offers practical steps for coaching leaders to greatness and complements the academic and theoretical work in nonprofit leadership theory. The book can be used by the coaching novice as a thorough topical overview or by those more experienced with coaching as a quick reference or refresher. Based on the Inquiry Based Coaching? approach, Coaching Skills will strengthen and expand the reader?s ability to drive organization mission, while retaining the intrinsic values of the nonprofit culture and working towards outcomes that create a culture of discipline and accountability and empower others to be evenTable of ContentsFigures, Charts, Exercises, and Worksheets ix Acknowledgments xi Preface: A Note from the Authors xiii Introduction: Why Coaching Now? xix One What Coaching Can Bring to Your Role 1 What a Coaching Manager Does Differently 3 Using the Coaching Approach to Manage Others 10 What Coaching Is Not 14 How Coaching Differs from Other Ways of Developing Staff 16 Opportunities to Coach 18 The Approach We’ll Be Using 21 Two Foundational Coaching Skills 23 Skill 1: Listening 25 Skill 2: Inquiring (the Skill of Inquiry) 39 Skill 3: Giving Feedback 58 Skill 4: Sharing 82 Three The Coaching Framework 91 The Framework: Short Version 92 1. Clarify the Focus: Get to the Point 95 2. Identify the Goal: Know Where the Conversation Is Heading 100 3. Develop Solutions: Identify What’s Needed to Get from A to B 104 4. Create Accountability: Call Forth Commitment and Ownership 110 Put It All Together 113 Four The Coaching Mind-Set 121 Believing in Others 123 Managing Needs 130 Earning Trust and Showing Respect 135 Staying Connected 139 A Word About Confidentiality 149 Five Knowing When to Use a Coaching Approach 151 Providing Coaching for the Different Stages of Learning 152 Coaching When the Manager Sets the Focus 158 What to Do When Coaching Is Not Working 163 More Opportunities to Coach 167 Six Coaching in the Nonprofit Workplace 169 Coaching Up, Down, and Across the Organization 171 Coaching and Self-Management 190 Coaching in Difficult Situations 194 Coaching Top Performers 228 Seven What’s Next: Developing a Coaching Culture in Your Organization 237 What Is a Coaching Culture, and Why Bother with It? 238 Factors to Consider in Creating a Coaching Culture 239 Conclusion 248 Resource A: Coaching Manager Self-Assessment 249 Resource B: Questions, Questions, and More Questions 257 Resource C: Practicing Culturally Aware Coaching 275 Resource D: Additional Information 281 References 288 Index 292 About the Authors 300 CompassPoint Nonprofit Services 302

    15 in stock

    £39.60

  • The Executive Directors Guide to Thriving as a

    John Wiley & Sons Inc The Executive Directors Guide to Thriving as a

    7 in stock

    Book SynopsisAs the position of nonprofit ED becomes more demanding, there is a need for an up-to-date resource. This revised edition of the best-selling book is filled with management advice for succeeding as an executive director. This new edition includes thoroughly updated information and new content.Table of ContentsExhibits. Foreword. Preface. Acknowledgments. The Authors. PART ONE Finding Your Way as Executive Director. ONE Understanding This Big Job. What are the roles and responsibilities of an Executive Director? What is the difference between a leader and a manager? When should an Executive Director lead, manage, or support others? TWO Developing as an Executive Director. What can Executive Directors do to self-reflect on skills they wish to develop on the job? How does an Executive Director find the time for professional development, and what opportunities are available? When are executive coaches helpful to an Executive Director? When the going gets really tough, how does an Executive Director stay inspired? THREE Finding Balance in the Role of Executive Director. Why are Executive Directors so susceptible to burnout? How can I find balance as an Executive Director? How do I set boundaries on my work life so I still have a personal life? Where do I find the time to do everything an Executive Director has to do? How can an Executive Director delegate when everyone is already busy? PART TWO Executive Director as Visionary. FOUR Understanding Nonprofit Organizational Culture. What does organizational culture mean? How does understanding the organization's culture help the Executive Director be more effective? How does an Executive Director determine what the organization's culture is? What are some strategies for changing or moving an organization's culture to where it needs to be in order to be successful? FIVE Embracing Your Organization's Values. What are organization values and how are they found within an organization's culture? How does an Executive Director establish values as the guiding principles in the organization? What is cultural competence and why is it so important? How does an Executive Director lead a culturally competent organization? SIX Creating a Vision and Plan. What is a vision and why is it important? How does the Executive Director lead the way to having a shared organizational vision? Why is planning important to an organization's vision, and what is the Executive Director's role in this process? If you're always in crisis or catch-up mode as an Executive Director, how do you find time to plan? SEVEN Determining Organizational Effectiveness. What does an effective nonprofit organization look like? How soon after starting should the Executive Director begin to examine the organization's effectiveness? How does an Executive Director tie personal performance and effectiveness to that of the organization? What happens if the Board and Executive Director determine the organization is no longer effective? PART THREE Executive Director as Change Agent. EIGHT Embracing a Changing Nonprofit Environment. Why is change synonymous with the identity of the nonprofit sector? What role does the Executive Director have in making change happen outside the organization? How are the lines that have traditionally defined the business and nonprofit sectors changing? What can the Executive Director do to influence funders' efforts to shape the nonprofit sector? How does the Executive Director manage effectively through boom-and-bust economic cycles? What are some of the new demands for accountability and measurable outcomes in nonprofits? How are rapid changes in technology impacting the nonprofit workplace? NINE Understanding Changing Life Cycle Stages in Nonprofits. What life cycle stage is my organization in? What skills does an Executive Director need in each stage? TEN Leading Organizational Change. How can Executive Directors help their nonprofits embrace a healthy change process? What is the Executive Director's role and that of the Board, other staff, and volunteers in a change process? How soon after a new Executive Director is hired should a change process begin? PART FOUR Executive Director as Relationship Builder. ELEVEN Nurturing a Relationship with the Board. What are the attributes of an effective Board, and what does it take to create one? What does a healthy relationship between a Board and its Executive Director look like, and how is it established? How does one differentiate between Board and Executive Director responsibilities? What information does the Board need, and how often? Who makes what decisions in a nonprofit? TWELVE Developing Relationships with Individual Board Members. How important is the relationship between the Executive Director and the Board Chair? What do you do if problems arise between you and the Board Chair? What should an Executive Director do with a renegade Board member? If Board members are not fulfilling their responsibilities, what can an Executive Director do? How much influence should an Executive Director have when recruiting new Board members? THIRTEEN Establishing Productive Staff Relationships. How does an Executive Director who is new to an organization build quick credibility with paid and unpaid staff? How does an Executive Director encourage positive relationships and establish a healthy culture among staff and volunteers? What are ways to build leadership and management skills among paid and unpaid staff? How does an Executive Director work across the generations to have staff work productively together? What are strategies for establishing strong lines of communication with staff? How can technology aid relationships and be used as an effective communication tool with staff? How does an Executive Director offer and receive support from staff and volunteers while keeping an arm's-length relationship? FOURTEEN Following the Founder. Why do relationships with Founders in transition tend to be so complicated? What is the best way for an Executive Director to work with a Founder who is still a member of the Board of Directors? What does the Executive Director do if the Founder is causing serious problems for the organization? What are the pros and cons of having the Founder stay on as a staff person or consultant? PART FIVE Executive Director as Community Creator. FIFTEEN Engaging External Stakeholders. Who are an organization’s external stakeholders? How can the Executive Director develop and nurture relationships with key stakeholders? How does an Executive Director rally stakeholders for advocacy? SIXTEEN Embracing Partnerships and Collaboration. How can Executive Directors assess the values and risks of leading their organizations into partnerships? What are ways organizations can work together informally, and how does an Executive Director make this happen? What forms of partnership exist beyond collaboration? How can Executive Directors prepare their organizations to enter into partnerships? PART SIX Executive Director as Resource Wizard. SEVENTEEN Ensuring Sound Financial Management. What are the major differences between for-profit and nonprofit finances? Who takes the lead in fulfilling the various financial management roles in a nonprofit? What financial reports do the Board, staff, and volunteers need to see and how often? What is the Board's role in the budgeting process? After the Board passes a budget, what authority does the Executive Director have to implement programs or contracts? If there is a financial crisis, what does the Executive Director tell the Board and staff? EIGHTEEN Sustaining the Organization with Team-Based Fundraising. Who has the primary responsibility for raising money in a nonprofit? How much of an Executive Director's time should be spent raising money? Where do nonprofits find funds for overhead costs of administration and building infrastructure? PART SEVEN Executive Director in Transition. NINETEEN Planning for Healthy Transitions of Leadership. Why is succession planning important? How can an Executive Director integrate practices that support succession planning throughout the organization? Where does continuity or knowledge management fit within the framework of succession planning? What does an emergency succession plan look like? TWENTY Moving On: Making Your Own Career Transition. How will I know it is time for a career move? Why is the decision to leave so difficult for the Executive Director and the organization? How can the departing Executive Director make the leadership transition run smoothly? What are some typical career paths for former Executive Directors? Conclusion. Resources. Index.

    7 in stock

    £27.54

  • MissionBased Management

    John Wiley & Sons Inc MissionBased Management

    15 in stock

    Book SynopsisMuch has changed since the second edition came out in 2000. Nonprofits are much more competitive, managed care has taken hold at the state and federal level, and radical changes in information technology have occurred.Table of ContentsAcknowledgments xi Preface to the Third Edition xiii About the Author xv Chapter 1 Introduction 1 A look at three core philosophies, who the book is written for, how the book is designed, and how to get the most from reading it. Chapter 2 Where We Were, Where We Are, Where We Are Going 13 A brief history of the nonprofit world, an examination of the relationship between nonprofits and their funders, and an updated prediction of the nonprofit world for the next ten years. Chapter 3 What Works: The Characteristics of a Successful Nonprofit 31 An updated list of the ten things that a nonprofit needs to continue to do its mission well in the twenty-first century. Chapter 4 The Mission is the Reason 39 How to get the most benefit from the reason that nonprofits exist. For many, the mission is an underutilized resource. A discussion on updating and then using a motivational mission statement. Chapter 5 Being Ethical, Accountable, and Transparent 55 Effective nonprofits are highly ethical, accountable to their communities, and transparent both inside and outside the organization. The best ways to do this on the highest moral plane possible is covered. Chapter 6 A Businesslike Board of Directors 73 What an effective board is, and what the board’s and the staff’s respective roles are. Reducing board liability and recruiting and retaining a board will be covered as well. Chapter 7 Leading Your People 97 A new approach to nonprofit leadership that succeeds in today’s high-speed, information-driven environment, also including better communications, evaluations, and rewards. Chapter 8 Embracing Technology for Mission 123 How to use technology to better serve, manage, inform, market, empower, and compete in today’s all-tech, all-the-time environment. Chapter 9 Creating a Social Entrepreneur 143 How to develop a culture that takes reasonable risks on behalf of the people it serves. The criteria of a social entrepreneur. How to focus on your core competencies and remain flexible. Chapter 10 Developing a Bias for Marketing 171 The best way to bring your entire team into the marketing process, to discover who your markets really are, and how to meet their needs and wants. The characteristics of a market-driven and mission-based organization. Why asking is so important. Chapter 11 Financial Empowerment 195 The eight key characteristics of a financially empowered nonprofit, better internal reporting, and how a nonprofit can keep what it earns. Chapter 12 A Vision for the Future 233 How to plan where you are going, and how to get the most from the planning process as well as from the plan itself. Sample plan outlines. Chapter 13 The Controls That Set You Free 255 The way to get the most from nine different kinds of policies, including a tested method for their development and enforcement. Chapter 14 A National Agenda: Empowering Our Nonprofits 275 A new way of looking at nonprofits for everyone to consider: funders, donors, volunteers, staff, board, the public, and the press. What we all need to do together to improve, free, embolden, and empower the nonprofits that are so essential to our community. Chapter 15 Final Words 289 Index 293

    15 in stock

    £36.00

  • Revised Form 990

    John Wiley & Sons Inc Revised Form 990

    15 in stock

    Book SynopsisA line-by-line preparation guide to the completely new and revised Form 990 for nonprofit organizations The accurate and complete preparation of Form 990?the information return that must be filed annually by most types of tax-exempt organizations?is a key factor in maintaining public image and fundraising capabilities. The newly redesigned Form 990 was released in December 2008 with significant revisions to the initial June 2007 draft. Preparation of the new return will require tax-exempt organizations to gather extensive new information about their activities for disclosure on the new form beginning with their 2008 tax year. In Revised Form 990: A Line-by-Line Preparation Guide, authors Jody Blazek?who with other AICPA Task Force members was instrumental in effecting changes to the original IRS draft of the form?and Amanda Adams, provide step-by-step and line-by- ine analysis and preparation guidelines for nonprofit professionals and nonprofessionals alike charTable of ContentsPreface ix Acknowledgments xiii About the Authors xv Chapter 1: Redesigned Form 990 1 § 1.1 History of Redesign Project 3 § 1.2 Highlights of Revised Form 990 5 § 1.3 Filing of New Form Delayed for Many 9 § 1.4 Find Out Why Organization Qualifies for Tax Exemption 10 § 1.5 Who Is Required to File What 11 § 1.6 Filing for New Organizations 12 § 1.7 Who Is Not Required to File 12 § 1.8 Filing Deadline and Fiscal Year 13 § 1.9 New Form 990-N (e-Postcard) 13 § 1.10 Electronic Filing of Returns 14 § 1.11 Group Returns and Annual Affidavit 15 § 1.12 Public Inspection of Forms 990 and 1023/1024 16 Notes 17 Appendix 1A: 6/14/07 Draft of Core Form 19 Appendix 1B: BV Suggested Revisions 29 Appendix 1C: Form 990-EZ 30 Chapter 2: Good Accounting Makes a Good 990 35 § 2.1 Tax Accounting Methods 37 § 2.2 Professional Accounting Standards 38 § 2.3 Chart of Differences Between GAAP and IRS Rules 42 Notes 45 Chapter 3: The Core 47 § 3.1 2008 Form 990 Core 47 § 3.2 Part I Summary 48 § 3.3 Part II Signature Block 50 § 3.4 Part III Statement of Program Service Accomplishments 50 § 3.5 Part IV Checklist of Required Schedules 53 § 3.6 Part V Statements Regarding Other IRS Filings and Tax Compliance 56 § 3.7 Part VI Governance, Management, and Disclosure 64 § 3.8 Part VII Compensation of Officers, Directors, Trustees,Key Employees, Highest Compensated Employees, and Independent Contractors 73 § 3.9 Part VIII Statement of Revenue 81 § 3.10 Part IX Statement of Functional Expenses 88 § 3.11 Part X Balance Sheet 95 § 3.12 Part XI Financial Statements and Reporting 97 Notes 97 Appendix 3A: Transactions with Interested Parties Questionaire 100 Chapter 4: Form 990, Schedules A through R 103 § 4.1 Schedule A 103 § 4.2 Schedule B 120 § 4.3 Schedule C 125 § 4.4 Schedule D 132 § 4.5 Schedule E 146 § 4.6 Schedule F 149 § 4.7 Schedule G 155 § 4.8 Schedule H 160 § 4.9 Schedule I 165 § 4.10 Schedule J 170 § 4.11 Schedule K 173 § 4.12 Schedule L 174 § 4.13 Schedule M 182 § 4.14 Schedule N 188 § 4.15 Schedule O 192 § 4.16 Schedule R 195 Notes 200 Appendix 4A: State Unified Registration Statement 204 Appendix 4B: Interested Party by Part and Type 223 Chapter 5: Form 990-T: Exempt Organization Business Income Tax Return 225 § 5.1 What Is Unrelated Business Income? 226 § 5.2 Exceptions and Modifications from Tax 228 § 5.3 Unrelated Debt-Financed Income 231 § 5.4 Who Files Form 990-T? 233 § 5.5 Due Dates, Tax Rates, and Other Filing Issues 234 § 5.6 Normal Income Tax Rules Apply 236 § 5.7 The Unique Design of the 990-T 238 § 5.8 Categories of Deductions 243 § 5.9 Cost Allocations 246 § 5.10 In-Kind Donations 248 Notes 248 Appendix 5A: Analysis of Corporation versus Trust 990-T Issues 252 Chapter 6: The Private Foundation Return 253 § 6.1 Successful Completion of Form 990-PF 253 § 6.2 The Part I Columns 255 § 6.3 Line-by-Line Instructions for Revenues 257 § 6.4 Line-by-Line Instructions for Expenditures 261 § 6.5 Part II: Balance Sheets 265 § 6.6 Part III: Analysis of Changes in Net Worth or Fund Balances 266 § 6.7 Part IV: Capital Gains and Losses for Tax on Investment Income 267 § 6.8 Reports Unique to Private Foundations 268 § 6.9 Part V: Reducing the Tax Rate 268 § 6.10 Part VI: Calculating the Excise Tax 269 § 6.11 Part VII-A: Proof of Ongoing Qualification for Exemption 270 § 6.12 Part VII-B: Questions Seeking Evidence That No Sanctions Apply 275 § 6.13 Part VIII: Information About Officers, Directors, Trustees, Foundation Managers, Highly Paid Employees, and Contractors 276 § 6.14 Part IX-A and B: Summary of Direct Charitable Activities and Program-Related Investments 278 § 6.15 Part X: Minimum Investment Return 279 § 6.16 Part XI: Distributable Amount 279 § 6.17 Part XII: Qualifying Distributions 280 § 6.18 Part XIII: Undistributed Income 280 § 6.19 Part XIV: Private Operating Foundations 282 § 6.20 Part XV: Supplementary Information (Lines 1–2) 282 § 6.21 Part XV: Grants and Contributions Paid During the Year or Approved for Future Payment (Line 3) 283 § 6.22 Part XVI-A: Analysis of Income-Producing Activity 285 § 6.23 Part XVII: Information Regarding Transfers to and Transactions and Relationships with Noncharitable Exempt Organizations 286 Notes 287 Index 289

    15 in stock

    £47.50

  • Nonprofit Finance for Hard Times

    John Wiley & Sons Inc Nonprofit Finance for Hard Times

    1 in stock

    Book SynopsisHow to make strategic plan to help your nonprofit navigate turbulent financial waters and achieve strengthened revenues During this time of upheaval and instability with the country''s financial markets and economy, you might be wondering how your nonprofit can emerge stronger from this unprecedented turmoil and prepare for future economic cycles. Practical and timely, Nonprofit Finance for Hard Times: Leadership Strategies When Economies Falter helps your nonproft get strategic in the weak economy. Nonprofit Finance for Hard Times shows you how surviving the current economic conditions means dedicating yourself to understanding the details of the current financial crisis and identifying those Board members and other leaders who can give you deep analysis on the crisis and act as your analysts of the winners and losers in real time. Emphasizes that the core of all strategy is engagement Helps you reassess your nonprofit''s coTable of ContentsList of Exhibits xi List of Cases and Commentary xv Preface xix Acknowledgments xxi About the Author xxiii CHAPTER 1 Beginning at the Beginning: Public Charities on the Economic Landscape 1 The Present Departs from the Past 2 A Complex and Poorly Documented Sector 4 An Economic Engine 7 Nonprofits as Masters of Their Own Fate in Economic Turmoil 8 CHAPTER 2 Setting the Larger Stage: A Philosophy of Philanthropy 11 A Fundamental Question 12 Engagement as Differentiator 13 Passion and Leadership 14 CHAPTER 3 Philanthropy within Financial Structures: Defining Overall Nonprofit Revenue 17 Sectoral Distinctions and Revenue Structure 19 Size Distinctions and Revenue Structure 29 Summary: The Prerequisite for Strategy Refinement in Hard Times 31 CHAPTER 4 Emerging Nonprofit Revenue Parameters: Accommodating Change in the Interests of Stability 35 The Definition of a "Nonprofit" 36 Globalization of Economies, Leadership, and Philanthropy 40 Technology: The Emergence of Social Networking 41 Demographics as Destiny 45 Summary 57 CHAPTER 5 Institutions Blaze New Trails: Innovations in Philanthropic Financial Support Strategies 61 Traditional Foundation Giving 62 New Strategies for Supporting Societal Missions 65 Cause-Related Marketing 74 Capitalizing on Innovation: The Prerequisite of Planning 77 CHAPTER 6 Does the Economy Matter? The Complexity of Economic Cycles and Nonprofit Revenues 81 The Opportunity of Cycles 82 Nonprofits and Economic Change: Treating Mission as a Sail, Not an Anchor 82 The Past Record of Private Contributions and the Economy 84 Disaggregating Data for Deeper Relationships 88 Disaggregating to the Level of State Economies 90 A Note on Government Roles 95 Five Insights to Guide Strategic Directions 95 CHAPTER 7 A Systems Approach to Revenue Strategy 103 The Imperative of Letting Go: Paradigmatic Shifts 104 The Shifting Basis for Strategy 107 The Context of an Analytic Framework for Strategy 109 Proposed Analytic Framework to Organize Strategy 114 Populating the Framework 118 CHAPTER 8 Common Principles for Robust Strategy 121 A Note on Mission 122 Strategic Principle One: Value the People 123 Strategic Principle Two: Innovate 126 Strategic Principle Three: Expect and Accept Nothing Less than Excellence 129 Strategic Principle Four: Passion Matters but So Do Skills 132 Strategic Principle Five: Know Yourself 133 CHAPTER 9 Getting Down to Specifics: Strategy for Complexity 135 Understanding Movement within the Analytic Framework 135 Expressive Philanthropy: Strategy Base = Communicating Shared Values 137 Rising Expectations: Strategy Base = Evidence and Interest Alignment 143 Quasi-Markets: Strategy Base = Competitive Self-Reliance 151 Pure Markets: Strategy Base = Linking to Outside Commercial Success 157 Crossing the Strategy Area Boundaries 161 CHAPTER 10 Prevent Where Possible, Cure Where Necessary: Strategic Steps to Prepare for and Respond to Economic Crisis 165 Steps to Prevent Organizational Crisis in Economic Hard Times 166 Steps to Cure the Effects of Organizational Crisis in Economic Hard Times 172 Final Comments: A Call to Leadership 175 CHAPTER 11 Reprise on Philanthropy: Why Bother? 177 CHAPTER 12 Making a Difference in the World by Aligning Yourself with the Poor 181 Index 191

    1 in stock

    £26.24

  • The Tax Law of Unrelated Business for Nonprofit

    John Wiley & Sons Inc The Tax Law of Unrelated Business for Nonprofit

    15 in stock

    Book SynopsisJust about everything an exempt organization does amounts to one or more businesses, these businesses are regularly carried on, and these businesses are related, unrelated, or shielded from taxation by a statutory exception.Table of ContentsPreface. Chapter One: Tax Exemption and Unrelated Business: Introduction. 1.1 Tax Exemption: A Perspective. 1.2 Source of Tax Exemption. 1.3 Tax-Exempt Organizations. 1.4 Philosophical Principles of Exempt Organizations Law. 1.5 Categories of Tax-Exempt Organizations. 1.6 Rationale for Unrelated Business Rules. 1.7 Organizations Subject to Unrelated Business Rules. 1.8 Tax Exemption and Competition. 1.9 Concise History of the Unrelated Business Rules. 1.10 Private Inurement and Private Benefit. 1.11 Determining Allowable Unrelated Business. Chapter Two: Unrelated Business: The Basics. 2.1 The Analytic Framework. 2.2 Definition of Trade or Business. 2.3 Fragmentation Rule. 2.4 Profit Motive Requirement. 2.5 Definition of Regularly Carried On. 2.6 Definition of Related Business. 2.7 Definition of Substantially Related Business. Chapter Three: Modifications. 3.1 Passive Income in General. 3.2 Dividends. 3.3 Interest. 3.4 Securities Lending Income. 3.5 Certain Consideration. 3.6 Annuities. 3.7 Royalties. 3.8 Rent. 3.9 Other Investment Income. 3.10 Capital Gains. 3.11 Gain from Lapses or Terminations of Options. 3.12 Loan Commitment Fees. 3.13 Research Income. 3.14 Electric Companies’ Member Income. 3.15 Foreign Source Income. 3.16 Brownfield Sites Gains. 3.17 Religious Order Rule. 3.18 Charitable Deduction. 3.19 Specific Deduction. 3.20 Net Operating Losses. Chapter Four: Exceptions. 4.1 Convenience Businesses. 4.2 Businesses Conducted by Volunteers. 4.4 Entertainment Activities. 4.5 Trade Shows. 4.6 Hospital Services. 4.7 Gambling Activities. 4.8 Associate Member Dues. 4.9 Low-Cost Articles. 4.10 Mailing Lists. 4.11 Businesses of Employees’ Associations. 4.12 S Corporation Holdings and Sales. 4.13 Pole Rental Activities. Chapter Five: Unrelated Debt-Financed Income Rules. 5.1 History and Overview of Rules. 5.2 Unrelated Debt-Financed Income. 5.3 Debt-Financed Property. 5.4 Acquisition Indebtedness. 5.5 Computation of Unrelated Debt-Financed Income. Chapter Six: Special Rules. 6.1 Rules for Social Clubs. 6.2 Rules for Certain Other Tax-Exempt Organizations. 6.3 Private Foundation Rules. 6.4 Partnership Rules. 6.5 Advertising. 6.6 Corporate Sponsorships. Chapter Seven: Commercial Activities. 7.1 Commerciality Doctrine: Origins. 7.2 Contemporary Perspective on Doctrine. 7.3 Commercial-Type Insurance Rules. 7.4 Credit Counseling Organizations. 7.5 Social Enterprise Movement. 7.6 Commerciality and Unrelated Business Rules. Chapter Eight: Use of Separate Entities. 8.1 Necessity of Separate Entity. 8.2 Choice of Form. 8.3 Element of Control. 8.4 Attribution Considerations. 8.5 Capitalization. 8.6 Sharing of Resources. 8.7 Liquidations. 8.8 Controlled Organizations. 8.9 Partnerships and Joint Venture Basics. 8.10 Flow-Through Entities. 8.11. Partnerships—Details. 8.12 Limited Liability Companies—Details. 8.13 Other Joint Ventures. 8.14 Whole Entity Joint Ventures. 8.15 Ancillary Joint Ventures. 8.16 Law-Imposed Joint Ventures. 8.17 Look-Through Rule—Details. Chapter Nine: Contemporary Applications of the Unrelated Business Rules. 9.1 Educational Institutions. 9.2 Health Care Providers. 9.3 Museums. 9.4 Associations. 9.5 Labor and Agricultural Organizations. 9.6 Fundraising Activities. 9.7 Travel Opportunities. 9.8 Provision of Services. 9.9 Sharecrop Leasing. 9.10 Retirement Plan Reversions. 9.11 Exempt Functions as Unrelated Business. 9.12 Other Instances of Related Business. 9.13 Other Instances of Unrelated Business. 9.14 Agency Rule. Chapter Ten: Unrelated Business and the Internet. 10.1 State of the “Law”. 10.2 Two Overarching Issues. 10.3 Web-Based Business: Tax Law Perspective. 10.4 Web Site Advertising. 10.5 Web Site Corporate Sponsorships. 10.6 Trade Shows. 10.7 Merchandising. 10.8 Auctions. 10.9 Charity Malls. 10.10 Merchant Affiliate Programs. 10.11 Associations. 10.12 Web Site Material as Periodical. 10.13 Royalty Arrangements. 10.14 Questions Posed by IRS Announcement. 10.15 Summary. Chapter Eleven: Reporting Requirements. 11.1 Tax Structure. 11.2 Deduction Rules. 11.3 Annual Information Return. 11.4 Unrelated Business Income Tax Return. 11.5 Other Rules Concerning Preparation and Filing of Return. Appendices. Appendix A: Sources of the Law. Appendix B: Internal Revenue Code Sections. Appendix C: Glossary. Appendix D: Form 990. Appendix E: Form 990 T. Appendix F: Codes for Unrelated Business Activity. Tables. Table of Cases. Table of IRS Revenue Rulings and Revenue Procedures. Table of IRS Private Determinations Cited in Text. Table of Related IRS Private Determinations. Table of Cases Discussed in Bruce R. Hopkins’ Nonprofit Counsel. Table of IRS Private Determinations Discussed in Bruce R. Hopkins’ Nonprofit Counsel. Index.

    15 in stock

    £63.00

  • Successful Marketing Strategies for Nonprofit

    John Wiley & Sons Inc Successful Marketing Strategies for Nonprofit

    15 in stock

    Book SynopsisFrom a leading expert on nonprofit marketing, the only marketing handbook a nonprofit manager will ever need-now fully revised and updated In Successful Marketing Strategies for Nonprofit Organizations, Second Edition, nonprofit marketing guru Barry J. McLeish shares everything he''s learned during more than two decades managing and consulting nonprofits of every shape and size. Skipping all the arcane theory and the business school jargon, he gives you clear, step-by-step advice and guidance and all the tools you need to develop and implement a sophisticated marketing program tailored to your organization''s needs and goals. New sections on the new media available to nonprofit marketers Techniques for analyzing your market and developing a comprehensive marketing plan Marketing strategies that will support fund-raising, promote new services, and enhance your organization''s reputation and visibility Methods for developing a markTable of ContentsPreface xv Acknowledgments xxxi Part I Introduction 1 Chapter 1 A New Way of Doing Business for the Nonprofit Organization 3 The Need for a New Marketing Orientation 4 Dealing with Nonprofit Organizations in Flux 5 Marketing to the External World 10 Marketing Defined 10 Develop an Outline of Marketing Strategies 13 The Marketing Task 18 Marketing Tools 22 Use Distinctive Competencies to Assess the Competition 26 Summary 27 Chapter 2 The Development of a Marketing Strategy 29 Why a Marketing Strategy? 31 First Steps in Defining Strategy 33 The Operating Environment’s Effects on Marketing Strategy 38 First Steps to a Competitive Strategy 47 Breaking with Tradition to Remain Flexible 48 Summary 49 Chapter 3 The Phased Strategic Marketing Plan 51 External-Analysis Phase 52 Internal-Analysis Phase 56 Market-Development Phase 57 Strategy-Selection Phase 59 Presentation of the Plan 59 Summary 60 Part II The External Analysis 61 Chapter 4 External Analysis: Client, Donor, Volunteer, and Competitor Research 63 The Importance of Continuous Listening and Analysis 65 Building a Rationale and Addressing Objections to Stakeholder Listening and Research 66 Other Research and Listening Concerns, Including Flexibility 71 Start with Clients, Volunteers, Constituents, Customers, and Donors 72 Segmentation as the Next Step 73 Enduring and Dynamic Segmentation Variables 74 Describing Clients, Donors, Volunteers, Customers, and Constituents 81 Additional Segmentation Strategies Following an External Audit 83 External Analysis of Competitors 84 Positioning to Understand ‘‘the Market’’ 87 Ways to Identify Competition 87 How Nonprofit Organizations Compete 88 Summary 91 Chapter 5 Researching Your Nonprofit Organization’s Environment 93 The Nature of a Nonprofit Organization’s Environment 94 External Analysis, Competitors, and a Nonprofit’s Environment 95 The Actual and Potential Size of the Competitive Environment 96 How Is the Environment Structured? 98 How Nonprofit Organizations Enter an Industry 103 How Does the Nonprofit Organization Deliver Its Services? 106 What Is the Potential for Growth? 109 Relating Product Life Cycles to a Nonprofit’s Growth Potential 111 Differentiating a Nonprofit Based on External Analysis 113 Summary 117 Chapter 6 Competition and Internal Marketing Analysis 119 Reasons for an Internal Examination 120 Measuring Past and Current Performance 122 Dealing with Strategic Problems and Uncertainty 132 Assessing the Organization’s Strengths and Weaknesses 137 Looking for and Managing Long-Term Relationships 141 Cost and Performance Analysis Helps Define Success 143 The Internal Audit Helps Define Organizational Strengths and Weaknesses 144 Summary 145 Chapter 7 Value Propositions and Marketing Objectives 147 Would Anyone Miss You If You Went out of Business? 147 Why Should a Nonprofit Organization Worry about Objectives? 147 Developing Organizational Objectives 148 Using Objectives to Excel in Marketing 153 Marketing Performance Comes with Measuring Company Objectives 155 Staying Competitive 165 Summary 166 Chapter 8 Creating Competitive Advantage 167 Strategy Options 168 The Most Popular Strategic Orientations and Their Application to the Organization 172 Matching the Market 176 Tactics for Achieving Competitive Advantage 177 The Sustainable Competitive Advantage 178 What Constitutes a Sustainable Competitive Advantage 178 Augmenting Success 181 Market Strategies 182 Summary 185 Chapter 9 Winning through Competitive Strategy Options 187 The Nature of Strategy and Its Uses 188 Environmental Context and Strategic Options 191 Strategy Frameworks 193 Strategy Models 194 The Portfolio Framework 196 The Forces of Competition 198 Porter’s Three Competitive Strategies 202 The Planning Process Framework 203 Summary 205 Chapter 10 Creating a Competitive Image and Brand 207 Brand Formulation 208 Merging Brand and Strategy 211 Using the Brand Strategically 216 Reaching the Branded Goals of the Campaign 219 Summary 228 Epilogue 229 Notes 237 References 243 About the Author 245 Index 247

    15 in stock

    £28.49

  • DonorCentered Planned Gift Marketing

    John Wiley & Sons Inc DonorCentered Planned Gift Marketing

    1 in stock

    Book SynopsisA fresh step-by-step guide for identifying your nonprofit''s planned giving prospects and inspiring them to give generously Donor-Centered Planned Gift Marketing helps nonprofit organizations move beyond traditional marketing techniques that have historically yielded only modest results and reveals how putting the focus on the donor can produce the best outcomes for all. Here, nonprofits new to gift planning will learn to market effectively from the start while those with established programs will discover ways to enhance their efforts. You will learn about various donor-centered marketing channels and techniques, as well as how to generate internal support for an improved planned gift marketing effort. Full of useful and proven tips you can implement for immediate results Offers practical tools including forms and checklists Includes a worksheet to help organizations calculate their planned giving potential Sharing the lateTrade Review"Michael's book is the first of its kind to place the emphasis on the planned giving donor right from the start. In marketing our planned giving programs we traditionally focus on promoting the organization, then we spotlight the donors. Jumpstart or enhance your planned giving program with this book and doubt your organization will be in a wonderful position to get the planned gifts it deserves." — Laura Fredricks, LLC, author of The ASK: How to Ask for Support for Your Nonprofit Cause, Creative Project, or Business Venture. “Donor-Centered Planned Gift Marketing by Michael Rosen is a comprehensive, well-researched and practical guide to the marketing of planned gifts via a donor centered process. The book will be of interest to both those new to planned giving and those seeking to take their program to a higher level.” —Philip Cubeta, CLU, ChFC, MSFS, CAP, The Sallie B. and William B. Wallace Chair of Philanthropy, At The American College “Never has there been a better time to talk about planned giving. It is an effective tool for developing resources for an organization and it is a meaningful way to truly engage with one’s donors. This book provides a thorough roadmap for both the nonprofit that needs to start and the nonprofit that needs to expand their efforts in developing an effective, well-planned and successful development effort using planned giving.” — R. Andrew Swinney, President, The Philadelphia Foundation Michael Rosen’s Donor-Centered Planned Gift Marketing should become the Bible for anyone seeking to raise money from planned gifts. His donor-centered approach combined with useful examples and a wealth of practical tips and helpful hints, makes the book a must-have reference for anyone working in gift planning. —Phyllis Freedman, President, SmartGiving, The Planned Giving Blogger “Rosen writes with a clarity that displays his depth of knowledge and breadth of experience. He articulates principles that will benefit everyone from CEOs and chief development officers to experienced gift planners and part-time fund raisers. Vivid illustrations from colleagues throughout the United States make the concepts very real and practical. Donor-Centered Planned Gift Marketing is an indispensible handbook for anyone who wants to achieve planned giving success.” — Robert E. Fogal, PhD, ACFRE, CAP, Minister of Philanthropy, Pennsylvania Southeast Conference of the United Church of Christ “The number one training topic requested by PPP members is planned gift marketing. Michael Rosen answers that need with a well-organized approach, interesting anecdotes, a reader-friendly writing style, and a wealth of practical information.” — Tanya Howe Johnson, CAE, President and CEO, Partnership for Philanthropic Planning “Rosen has artfully crafted an insightful, inspirational, and comprehensive road map for discerning planned gift donor engagement. By using the strategies and stories in Donor-Centered Planned Gift Marketing, professionals at all levels of proficiency can optimally engage and steward a donor’s passion and purpose for a better world through significant and heart-felt gift planning that will last more than their lifetime. This is a win-win book for all who care about future generations and vibrant communities.” —Margaret May Damen, CFP, CLU, ChFC, CDFA; Founder, The Institute for Women and Wealth, Inc.; coauthor, Women, Wealth and Giving: The Virtuous Legacy of the Boom Generation “This is one of those rare books that delivers more than it promises, and it will appeal to the specialist and generalist alike. It not only makes a case for a new approach to marketing, as the title would suggest, but it is also a practical guide for the entire process of planned giving, easy to understand because of the clear style and numerous examples, and with exercises to implement what is learned.” — Frank Minton, Senior Advisor, PG Calc; Founder, Planned Giving Services; Past Chair, American Council on Gift AnnuitiesTable of ContentsThe AFP Fund Development Series iv Foreword xv Preface xxi Acknowledgments xxvii 1 Introduction to Donor-Centered Marketing 1 Take Care of Donors: A Lesson from Aesop 2 Planned Gift Marketing for All Organizations 4 Percentage of Americans with a Planned Gift 5 Five Common Myths about Planned Giving 9 There Has Never Been a Better Time 13 An Illustration of Donor-Centered Fundraising 15 Proactive versus Reactive Planned Giving 17 Stepping Stones to a Successful Planned Giving Program 19 Summary 22 Exercises 23 2 Identify Who Makes Planned Gifts 25 Everyone Is a Planned Gift Prospect 26 General Characteristics of Planned Givers 27 The Priority-Prospect Equation 31 Factors That Impact Ability 33 Factors That Impact Propensity 38 Factors That Impact Social Capital 45 Pros and Cons of Information 49 Basic Prospect Data 50 Prospect Rating 52 Summary 55 Exercises 55 3 Identify What Motivates Planned Gift Donors 59 Manipulation versus Motivation versus Inspiration 60 What People Want 61 Demographic Factors Impacting Motivation 70 General Individual Motives 75 Organizational Factors 79 Bequest-specific Motives 81 Demotivating Factors 84 Summary 87 Exercises 88 4 Educate and Cultivate Planned Gift Prospects 89 The Need for Education and Cultivation 90 Create a Planned Giving Brand Identity 92 Fundamental Strategic Approach 95 Words Matter 96 Keep Messages Meaningful and Memorable 103 Existing Materials 109 Direct Mail 111 Telephone 116 Newsletters 120 Web Site 126 E-mail 134 Social Networking Technology 139 Events 142 Face-to-Face Visits 145 Advertising 151 Summary 153 Exercises 155 5 Educate and Cultivate Professional Advisors 157 Build Win-Win Relationships with Donor Advisors 158 Six Exchanges of Value 161 The Planned Giving Advisory Council 169 Defining and Evolving Roles 176 The Planned Gift Advisory Council and Its Members 177 Five Practices for Working with Donor Advisors 180 Summary 184 Exercises 184 6 The Ask 185 Good Things Come to Those Who Ask 186 Using Direct Mail to Ask for Gifts 187 Using the Telephone to Ask for Gifts 192 Meeting Face-to-Face for the Ask 200 Different Ask Scenarios When Meeting with a Prospective Donor 220 Donors Make Marketing Recommendations 229 Summary 230 Exercises 231 7 Stewardship 233 Stewardship Closes the Circle 234 Thank Donors Quickly and Frequently 237 Recognize Planned Gift Donors 240 Reporting to Donors 245 Internal Stewardship 246 Summary 251 Exercises 251 8 Getting Started 253 Is Your Organization Ready? 254 Getting Organizational Acceptance 255 Case for Support 257 Gaining Staff Acceptance 263 Building the Marketing Plan 265 Evaluating the Marketing Effort 270 Summary 274 Exercises 275 Appendix A Planned Gift Program Potential Worksheet 277 Appendix B Bequest Confirmation Form 283 Appendix C Sample Internal Case for Donor-Centered Philanthropic Planning: GPD Academy 285 Appendix D Cost to Raise a Planned Gift Dollar Worksheet 291 Notes 295 Glossary 305 References 313 About the Author 321 AFP Code of Ethical Principles and Standards 325 A Donor Bill of Rights 327 Model Standards of Practice for the Charitable Gift Planner 329 Index 331

    1 in stock

    £36.09

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