Medical administration and management Books

Book SynopsisTable of ContentsIntroduction to the US Legal System Basis of Ethics Healthcare Law and Bioethics Working in Health Care Healthcare Law and Regulations Healthcare Settings and Practices Medical Liability and Malpractice Health Records and Documentation HIPAA and Confidentiality Pharmacy Law and Regulations - NEW! Public Health Law - NEW! Birth and Life Death and Dying Key Trends in Healthcare Law and Ethics

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisHelps to master the fundamentals of medical transcription and meet the challenges of the evolving medical transcription field.Table of ContentsSection 1: Career Role and Responsibilities 1. The Medical Transcription's Career, Including Ethical and Legal Responsibilities Section 2: Tools of Transcription 2. Equipment and Technology Section 3: Transcription Guidelines 3. Punctuation 4. Capitalization 5. Transcribing Numbers, Figures, and Abbreviations 6. Letter Transcription 7. Proofreading, Making Corrections, and Quality Assurance 8. Using Reference Books: Learn How to Get Help From the Experts 9. Word Endings: Plurals, Nouns, and Adjectives 10. Grammar Review Section 4: Medical Records and Reports 11. Outpatient Medical Chart Notes and Daily Progress Notes 12. Preparation of a History and Physical Examination Report 13. Preparation of Miscellaneous Medical Reports Section 5: Correspondence and Business Documents 14. Writing Business Documents: Email, Memos, Agendas, Minutes, and Policies 15. Making the Transition from MT to Speech Recognition Editor 16. Establishing Your Career and Applying for Transcribing Positions Section 6: Appendices A: Answers to Tests B: Reference Materials C: Medical Documents D. Rules and Helpful Hints for Transcribing

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Book SynopsisA guide to hospital insurance billing and coding. It covers everything hospital billers need to know, from patient admission to accounts receivable management and HIPAA. It builds on your knowledge so that you can make a successful transition from the physician/outpatient environment to the hospital setting.Table of ContentsSection 1: Hospital Overview 1. Hospital Introduction 2. Hospital Regulatory Environment 3. HIPAA Section 2: Hospital Billing and Coding Process 4. Patient Accounts Data Flow 5. Hospital Billing Process Section 3: Coding 6. ICD-9-CM Diagnosis and Procedure Coding 7. ICD-10-CM Diagnosis Coding 8. Procedure Coding (HCPCS and ICD-10-PCS) 9. Coding Guidelines and Applications (HCPCS and ICD-10-CM/PCS) Section 4: Claim Forms 10. Claim Forms Section 5: Health Care Payers and Reimbursement 11. Payers 12. Prospective Payment Systems 13. Accounts Receivable Management Section 6: Appendixes A: Cases B: Claim Form Data C: Web Resources

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Book SynopsisEverywhere you look in healthcare, disruptive changes are emerging, yet the pressure to keep productivity up is ever-present. There are ways to minimize disruption and make adoption stick. Change Rx for Healthcare: Your Prescription for Leading Change showcases a case study of a large, transformational change implementing an electronic health record platform, as well as a collection of best-practice tools for leading through change or adopting change successfully. The author also includes hints on how to take learning and applying the contents to the next level and provides a detailed review of the science and profession of change adoption.This book will help any executive, physician, leader, consultant, project member, or change management professional become more familiar with the science of change and tools that make it faster and easier.Trade Review"In an era when major change initiatives cost millions of dollars and impact tens of thousands of people, adding professional change management expertise to a project team is a no-brainer investment. By engaging Dr. Killpack and using the same tools and techniques provided in this book, I was better able to leverage and enhance my overall leadership effectiveness and successfully sponsor a large, enterprise-wide change transformation"- Steve Gordon, MD, National Healthcare Principal, Point B "Leading or impacted by change in healthcare? This book is for you! This immensely practical guide is a must read for leaders, project team members, clinicians and front line staff alike. Keely delivers useful advice and tools that will improve your change game immediately. Take the mystery our of change and build confidence with Keely as your coach."- Claire McCarthy, MA, FHIMSS, CCMP, 2010 HIMSS Book of the Year Co-Author"Keely and her change team were instrumental in the success of the project. They were able to bridge the gap between Implementation (IT) and the operational teams to ensure the necessary change management factors were considered and executed. This allowed transparency with the end user and the leadership base which was a major contributing factor to the overall success of the project. Keely was an excellent resource to work with throughout the course of the project. She brought key change management expertise and drove communication, change management and system adoption experience that was invaluable to the project."- Marc Movrich, Implementation Services Director, Epic Systems"In an era when major change initiatives cost millions of dollars and impact tens of thousands of people, adding professional change management expertise to a project team is a no-brainer investment. By engaging Dr. Killpack and using the same tools and techniques provided in this book, I was better able to leverage and enhance my overall leadership effectiveness and successfully sponsor a large, enterprise-wide change transformation"- Steve Gordon, MD, National Healthcare Principal, Point B "Leading or impacted by change in healthcare? This book is for you! This immensely practical guide is a must read for leaders, project team members, clinicians and front line staff alike. Keely delivers useful advice and tools that will improve your change game immediately. Take the mystery our of change and build confidence with Keely as your coach."- Claire McCarthy, MA, FHIMSS, CCMP, 2010 HIMSS Book of the Year Co-Author"Keely and her change team were instrumental in the success of the project. They were able to bridge the gap between Implementation (IT) and the operational teams to ensure the necessary change management factors were considered and executed. This allowed transparency with the end user and the leadership base which was a major contributing factor to the overall success of the project. Keely was an excellent resource to work with throughout the course of the project. She brought key change management expertise and drove communication, change management and system adoption experience that was invaluable to the project."- Marc Movrich, Implementation Services Director, Epic SystemsTable of ContentsIntroduction. Change Is Everywhere. YOU are the People Side of Change. A Proven Approach for Successful Change Adoption. Change Adoption Methodology-Diagnostic. Change Adoption Methodology-Communications. Change Adoption Methodology- Leadership Engagement. Change Adoption Methodology-Adoption Measurement. Call to Action.

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Book Synopsis"And at that exact moment, the earth tipped, and we all slid into a parallel universe..."On Christmas Day 2016, the Jessops were just an ordinary family, but on Boxing Day, one near-death experience swept them all into the bewildering world of hospitals and serious illness, and their lives changed forever.Pulling Through is a handbook of everything Catherine has learned on their journey. It covers many practicalities, such as explaining hospital tests and scans, jargon-busting medical terms, finance, rehabilitation and more. But it also illuminates the emotional aspect of illness and how massively it affects family and friends. There are chapters on the power of nature, music, counselling, optimism and humour, and how to look after the mental health of both patient and carer. This is a book of hope, help and reassurance on every aspect of coping with life-changing illness in the family: the good, the bad, the funny, the sad, and the useful. If you, or someone you know, has a life-changing illness, then this book is here to help.Trade ReviewPulling Through is beautifully written, extremely moving, funny at times, and full of love. It brilliantly captures the fear and frustration of not knowing what is wrong and then the challenges of living with a new version of someone. It's also full of top practical advice. This will be hugely helpful for all kinds of carers and people facing a life-changing condition - and it's a great read. -- Simon Hattenstone, Guardian journalistBeautifully written and poignant ... full of hope and humour. This book offers a wealth of practical advice on how to negotiate your way through the complexities of the NHS and social and support services, and importantly how to take care of yourself as a carer. I personally learned a huge amount ... inspirational. -- Dr Victoria Singh-Curry, Consultant Neurologist, Imperial College and Chelsea and Westminster NHS TrustsEncephalitis is a thief! The Jessop family know only too well the stealth with which it approaches, the immediacy with which it strikes and the devastation it leaves in its wake. In Pulling Through they use their journey and experience to produce a bible from bedside to the return home for anyone who finds themselves affected by sudden-onset ill-health in their family. -- Dr Ava Easton, Chief Executive, Encephalitis SocietyI started reading this book in the garden on a lovely spring evening. I was gripped immediately. Suddenly I was transported to Catherine Jessop's Christmas 2016, when her husband's life and that of her whole family, was thrown into disarray by a dreadful illness I know only too well. Although I have studied the terrible brain inflammation, encephalitis, for 25 years, and met thousands of patients, I learnt a lot from this compelling narrative, about fear, hope, survival, endurance and above all love. -- Professor Tom Solomon, Professor of Neurology at the University of Liverpool and President of the Encephalitis SocietyWhen illness enters the life of a family, things rarely remain the same. Catherine Jessop's poignant and searingly honest account of how her family's life was thrown off course in the wake of her husband's diagnosis of encephalitis provides a wealth of essential practical information and tips for coping. It is a beacon of hope for others facing the rollercoaster ride of life changing illness - read and be guided by its wisdom. -- Dr Audrey Daisley, Consultant Clinical Neuropsychologist, OxfordI recognised so much in Catherine Jessop's story: the lottery of healthcare, the need to rapidly learn on the job how our health and social care systems work, the mundanity of many of the daily trials - such as hospital parking, the emotional roller-coaster, and the way life splits into 'before' and 'after'. And I cannot recommend Pulling Through highly enough. It covers really tough territory with honesty, insight, humour and a determination to support others who may suddenly find themselves plunged into this 'after' world - not only through encephalitis but any number of life-altering illnesses and conditions. Pulling Through is so much more than a guide to what happens next and how to survive it. It is a voice penetrating the chaos and muddle of navigating care with the message 'I've done this. I can help you do it too'. -- Jane Matthews, author of 'The Carer’s Handbook', Robinson 2019

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Book SynopsisThis guide for setting up a clinical service in the National Health Service is based on the author's experience of leading a nationally funded project to develop two new specialist services in different parts of the country and involving three separate NHS Trusts.The project successfully delivered two services for personality disordered patients based on the template of Henderson Hospital, a democratic therapeutic community (TC). Kingsley Norton takes the reader, step-by-step, through the entire process of setting up these new services. Unpacking Henderson Hospital's complex interpersonal environment into its ideological, 'cultural' and structural constituents, a development team that included ex-service users from Henderson used these ingredients to imprint the TC model in the newly recruited staff teams. The two replicated products were further supported and evaluated by the development team during their first 18 months of operation. The author reveals the complexity of the developmental task and shows that the process was never a case of 'just adding water'.Dr Norton's wealth of hands-on experience and practical advice makes this book essential reading for anyone interested in management and the NHS or public services and attempting to innovate. It is also useful for those wanting to understand more about TCs and how they operate as institutions.Trade ReviewAnyone interested in managing change in any environment, especially if they want to innovate, would benefit from this book. -- Leveson NewsletterNorton has, I feel, done brilliantly in recording a thorough account of this long process of attempting to develop this new service. His own, and his team's commitment in trying to provide a larger service from an already successful and established one, is shown in detail. This book will enlighten anyone attempting to do the same. It may well put them off, or hopefully, it will prove invaluable in highlighting errors in the process and areas in which to take care, therefore making it less likely for others to make the same mistakes. It is also of interest to those of us working within the NHS, giving an insight into how higher management works within the organisation, and the incredibly complex machine that is our National Health Service.If only it was as simple as 'Just add water' - we'd all be setting up new services! -- DramatherapyThis book would make good reading for anyone connected to the NHS who has thoughts of setting up a new service. It sheds light onto many questions that may be asked. -- The British Holistic Medical AssociationTable of ContentsPreface. Acknowledgements. Part I: Setting Up the Replication Project. 1. Recipe and Ingredients. 2. The Blending. Part II: The New Services in Operation. 3. First Helpings. 4. Second Helpings. 5. Aftertaste. Part III. Reviewing the Project. 6. The Proof of the Pudding. 7. A Last Supper. 8. To Future Chefs. Appendix: Notes of the Extended Replication Meeting. References. Subject Index. Author Index.

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Book SynopsisLooking at the current turmoil facing contemporary healthcare systems worldwide, resulting from relentless imposition of financially-based performance indicators, the author argues that a return to a values-based approach to healthcare will create positive transformation. Writing from the fresh perspective of social anthropology, the author takes a highly pragmatic approach to practice, emphasizing the importance of values such as compassion, solidarity and social justice. He suggests that without being able clearly to identify the values and goals that unite their members, healthcare organizations are unlikely to be able to meet the demands of the constant and varied pressures they face, and explains how individuals at every level in healthcare can contribute in practical ways to positive change within their organizations.This much-needed and very accessible book will be essential reading for anyone interested in a better approach to healthcare reform, from clinicians and nurses, to managers and policy makers, as well as the interested reader.Trade ReviewHumanizing Healthcare Reform is essential reading for all those interested in a structured approach to healthcare reform, from clinicians and nurses to managers and policy makers. -- Nursing StandardThis book is a useful mirror for managers and clinicians to reflect on and mitigate their own responses to structural change. -- Allyson Pollock, Professor of Public Health Research and Policy at Queen Mary, University of LondonIn Humanizing Healthcare Reforms, Arbuckle excises the dialogue out of the conventional logic that has been so unsatisfying in solving the challenge of healthcare, drawing us into a credibly optimistic conversation in which cultural understandings make transformative change imaginable. His deeply provocative, delightfully articulated, and thoroughly constructive text fills an important gap in the debates about healthcare system reform, reviving the essence of the moral and spiritual ideals that led to the development of healthcare systems in the first place and offering a practical guide to enacting them through visionary and strategic leadership. Arbuckle speaks the language of the idealist and committed people who struggle to solve the problems of healthcare in our modern age, and offers them a new way forward. -- Professor Sally Thorne, University of British Columbia School of Nursing, Vancouver, CanadaThis is an important book...The book is a stupendous achievement...There is a uniquely wide vision of the healthcare elephant from every side and corner... There is a mountain of reading, and his references section is gigantic, up-to-date and very wide-ranging... spiritually founded, culturally intelligent, multi-dimensional portrayal of healthcare systems caught between the claims of technical excellence, financial efficiency and humanized compassionate care. There is nothing like it. -- Desmond Ryan * The Way *Table of ContentsAcknowledgements. Foreword by Dr Maria Theresa Ho. Introduction. 1. Power and Complexity of Culture: Healthcare Insights. 2. Healthcare Models in Conflict: What about the Patient?. 3. Tribalism Between Clinicians and Managers: Risks to Patients. 4. Bullying in Healthcare Institutions: An Anthropological Perspective. 5. Leading Cultural Change in Healthcare. 6. Leading Mergers in Healthcare: Cultural Processes. 7. Faith-Based Healthcare: Case Study. Discussion Questions. Further Reading. References. Index.

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Book Synopsis

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Book Synopsis

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Book Synopsis

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Book SynopsisThis book constitutes the proceedings of the Fourth International Conference on Internet of Things (IoT) Technologies for HealthCare, HealthyIoT 2017, held in Angers, France, in October 2017. The IoT as a set of existing and emerging technologies, notions and services can provide many solutions to delivery of electronic healthcare, patient care, and medical data management. The 17 revised full papers presented were carefully reviewed and selected from 23 submissions. The papers cover topics such as healthcare support for the elderly, real-time monitoring systems, security, safety and communication, smart homes and smart caring environments, intelligent data processing and predictive algorithms in e-Health, emerging e-Health IoT applications, signal processing and analysis , the smartphones as a healthy thing, machine learning and deep learning, and cloud computing.Table of ContentsA secured smartphone-based architecture for prolonged monitoring of neurological gait.- Vision-Based Remote Heart Rate Variability Monitoring using Camera.- How accurate are smartphone accelerometers to identify intermittent claudication?.- Distributed Multivariate Physiological Signal Analytics for Drivers’ Mental State Monitoring.- An Efficient Design of a Machine Learning-Based Elderly Fall Detector.- Characterization of home-acquired blood pressure time series using multiscale entropy for patients treated against kidney cancer.- A Heterogeneous IoT-based Architecture for Remote Monitoring of Physiological and Environmental Parameters.- An RFID based Activity of Daily Living for Elderly with Alzheimer’s.- Automated Recognition and Difficulty Assessment of Boulder Routes.- e-PWV: a web application for assessing online carotid-femoral pulse wave velocity.- Automatic Autism Spectrum Disorder Detection thanks to Eye-Tracking and Neural Network-Based Approach.- Automatic detector of abnormal EEG for preterm infants.- Non-invasive Analytics based Smart System for Diabetes Monitoring.- Cloud-based Data Analytics on Human Factor Measurement to Improve Safer Transport.- Run-Time Assurance for the E-care@home System.- Scalable Framework for Distributed Case-based Reasoning for Big data analytics.- Deep Learning based Person Identification using Facial Images.

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Book SynopsisDo interventions improve health outcomes? This volume provides a model and road map to answer clinical questions related to intervention effectiveness research, quality improvement, and program evaluations. It offers clear and simple guidance for all phases of a clinical inquiry projects from planning through dissemination and communication of results and findings. The book emphasizes the value and importance of leveraging existing data to advance research, practice, and quality improvement efforts. Intervention and Effectiveness Research is a practical guide for organizing and navigating the intersections of research and practice. Structure, process and outcome worksheets for every step are provided together with examples from diverse settings and populations to lead readers through the process of implementing their own projects. The author guides readers through the process of designing, implementing, and evaluating projects. This book is intended for teachers of DNP and PhD programs in nursing and other disciplines, their students, and healthcare leaders who need to leverage data to demonstrate care quality and outcomes.Trade Review“This is a unique book, which can be used by students and novices. It can be useful for DNP students as they develop their end-of-program projects and for nurses as they begin to work on quality improvement and program evaluation projects. There is no comparable book in the field. This would be a great addition to the library of teachers and managers to share with their students and nurses.” (Michalene A. King, Doody's Book Reviews, November, 2017)Table of ContentsBackground: Why we need this bookChapter 1. Intervention Effectiveness Research History and State of the ScienceChapter 2. Project/Program Evaluation History and State of the Science 2.1 Worksheet to compare research and evaluation for a projectChapter 3. Methods for Interventions Effectiveness Research and Program EvaluationChapter 4. Existing Data: EHR data and administrative dataChapter 5. New Data: Observational Tools and SurveysChapter 6. Interviews: Professionals and Consumers6.1 Worksheet to plan methods for a projectChapter 7. Instruments: Baseline and follow up assessmentsChapter 8. Instruments: Intervention descriptionsChapter 9. Instruments: Problem classification9.1 Worksheet to describe baseline and final assessments 9.2 Worksheet to describe interventionsChapter 10. Ethical reviewChapter 11. ImplementationChapter 12. AnalysisChapter 13. Publication

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Book SynopsisAs one of the eighteen field-specific reports comprising the comprehensive scope of the strategic general report of the Chinese Academy of Sciences, this sub-report addresses long-range planning for developing science and technology in the field of public health. They each craft a roadmap for their sphere of development to 2050. In their entirety, the general and sub-group reports analyze the evolution and laws governing the development of science and technology, describe the decisive impact of science and technology on the modernization process, predict that the world is on the eve of an impending S&T revolution, and call for China to be fully prepared for this new round of S&T advancement. Based on the detailed study of the demands on S&T innovation in China's modernization, the reports draw a framework for eight basic and strategic systems of socio-economic development with the support of science and technology, work out China's S&T roadmaps for the relevant eight basic and strategic systems in line with China's reality, further detail S&T initiatives of strategic importance to China's modernization, and provide S&T decision-makers with comprehensive consultations for the development of S&T innovation consistent with China's reality. Supported by illustrations and tables of data, the reports provide researchers, government officials and entrepreneurs with guidance concerning research directions, the planning process, and investment. Founded in 1949, the Chinese Academy of Sciences is the nation's highest academic institution in natural sciences. Its major responsibilities are to conduct research in basic and technological sciences, to undertake nationwide integrated surveys on natural resources and ecological environment, to provide the country with scientific data and consultations for government's decision-making, to undertake government-assigned projects with regard to key S&T problems in the process of socio-economic development, to initiate personnel training, and to promote China's high-tech enterprises through its active engagement in these areas.Table of ContentsAbstract.- Trends and National Needs of China’s Public Health.- Overview of the China’s S&T Roadmap on Public Health to 2050.- Biomedical Innovative System.- Population Control and Reproductive Health.- Nutrition and Food Safety.- Chronic Non-communicable Disease Control and Healthcare Management.- Infectious Diseases Prevention and Control.- Cognitive Neuroscience and Mental Health.- Innovative Drugs and Biomedical Engineering.- Regenerative Medicine.

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Book SynopsisIn der gesundheitspolitischen Debatte werden die Gesundheit und das Gesundheitswesen vielfach mit den Kosten für die Gesellschaft in Verbindung gebracht und gleichsam als Problem für das Gemeinwesen gesehen. Dies folgt wohl vor allem daraus, dass in den europäischen Gesundheitssystemen in erster Linie der Staat für die Finanzierung von Gesundheitsleistungen verantwortlich zeichnet. Das Gesundheitsbedürfnis der Menschen ist jedoch ein wesentlicher Wirtschaftsfaktor, mit entsprechenden Auswirkungen auf Produktion, Wertschöpfung, Beschäftigung und öffentliche Einnahmen. Die Erstellung eines eigenen – ins Input-Output-System eingebundenen – Satellitenkontos für den Bereich Gesundheit ermöglicht detaillierte Angaben über die Güterstrom- und Finanzierungsverflechtungen sowie eine Darstellung der wirtschaftlichen Effekte. Das Satellitenkonto folgt dem Ziel, durch eine Extrahierung der relevanten Teilmärkte und Verdichtung dieser Informationen in einem „separaten“ Konto, den gesundheitsrelevanten Wirtschaftsteil in eine praktikable Form zu gießen. Um dabei die Vergleichbarkeit mit dem deutschen Gesundheitssatellitenkonto zu wahren, verwenden die Autoren die dort entwickelte Systematik, nehmen aber landesspezifische Anpassungen für Österreich vor, die letztlich auch in der unterschiedlichen Datenlage begründet sind.Table of ContentsBedeutung und grundlegende Erfassung der Gesundheitswirtschaft Österreich.- Input-Output-Analyse.- Abgrenzung und Klassifizierung der Gesundheitswirtschaft.- Gesundheitsrelevante Güter und Dienstleistungen.- Wertschöpfungskomponenten der Gesundheitswirtschaft.

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Book SynopsisDas Buch richtet sich insbesondere an Führungskräfte, welche sich leicht umsetzungsfähige Hilfen und anregende Inspirationen für Veränderungsprojekte innerhalb ihres Tätigkeitsbereichs wünschen. Eine intensive und zeitaufwendige Aufbereitung der Grundlagenwerke zum Thema Change Management und Wirtschaftspsychologie soll der Zielgruppe bei knappen Ressourcen im Arbeitsalltag erspart bleiben. Ziel der Autoren ist es, den interessierten LeserInnen eine Wissensquelle zu bieten, die sowohl als praktisches Nachschlagewerk, wie auch (mithilfe einer Fabel) als unterhaltende Wissenslektüre für Zwischendurch genutzt werden kann. Mithilfe von Fabeln werden die wesentlichen Erfolgsfaktoren und Hemmnisse von Veränderungsvorhaben auf einer emotionalen Ebene aufbereitet. Diese Erkenntnisse werden durch eine bildhafte Erzählung effektiver im Gedächtnis verankert und besser abrufbar gemacht. Es liefert Praxisbeispiele für Change Management Maßnahmen aus großen Veränderungsprojekten, die von den Autoren entwickelt und erfolgreich eingesetzt wurden. Es lässt namhafte Experten aus dem Managementbereich zu Wort kommen, die auf der Grundlage ihrer praktischen Erfahrungen wertvolle Ratschläge zum Thema Change beitragen. Darüber hinaus verzichtet das Buch auf den Einsatz klassischer und linear gedachter Phasenmodelle und bietet stattdessen mit dem Modell der 6C des Change Managements einen ganzheitlicheren modernen Blick auf Veränderungsprojekte.Trade Review“… Die Herausgeber … vereinen in dieser Publikation die aktuellen Sichtweisen von Branchen- und Change-Experten sowie der aktuellen wissenschaftlichen Forschung zum Thema Change … ” (Management & Krankenhaus, Heft 12, Dezember 2021)Table of Contents1. Einleitung.- 2. Warum das Change Management eine neurowissenschaftliche Fundierung benötigt.- 3. Brain Facts - Was die Neurowissenschaften über das Gehirn wissen.- 4. Die 6 C des Change Management.- 5. Die Chancen agiler Ansätze.- 6. Erfahrungsberichte aus der Praxis.- 7. Die Fabel.

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Book SynopsisEinleitung.- Methodik.- Ergebnisse.- Diskussion.

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Book SynopsisChefärztin und Chefarzt kann einer der am meisten zufriedenstellenden und zugleich anspruchsvollsten Berufe sein. Neben der fachlichen Expertise soll der Chefarzt (w/m) über soziale und kommunikative Kompetenz, Führungsstärke und Organisationsgeschick verfügen, um sein Team als Vorbild der Abteilung sicher und konsequent zu führen. Heute wird unter der zunehmenden Kommerzialisierung der Krankenhäuser wirtschaftliches Denken vorausgesetzt. Dies bringt Ärzte oft in ein Dilemma zwischen anreizfreier Indikationsstellung im Patienteninteresse und vorgegebenen ökonomischen Zwängen.Wie sollten sich Chefärzte (w/m) verhalten, wie ist die Zerrissenheit zwischen Patienten- und Mitarbeiterfürsorge einerseits und Wirtschaftlichkeit andererseits zu lösen?Hierzu will das Buch durch eine multiperspektivische Sichtweise erfahrener Kliniker und namhafter Autoren aus den Bereichen Ethik, Recht, Coaching und Verwaltung Antworten geben. Deshalb ist es nicht nur für Ärzte auf dem Weg zur und solche in Leitungsfunktion hilfreich, sondern auch für Klinikverwaltungen, Medizinrechtler, Berater und Patienten sowie für alle, die hinter „die Kulissen“ schauen möchten.Verantwortungsvolles Handeln im Spannungsfeld zwischen Patientenanspruch, Ökonomie und Renditeerwartung, Sozialgesetzgebung, ärztlicher Ethik und moralischer Würde. Trade Review“... Gleichzeitig gelingt es den Herausgebern durch die geschickte Auswahl der sehr differenzierten Darstellungen in den einzelnen Kapiteln, die abschließende Bewertung der im Titel gestellten Frage „Traumjob oder Albtraum“ offen zu lassen. Der Leser hat das Vergnügen, sich selbst zu entscheiden ...” (Dr. med. Erik Allemeyer, in: Der Chirurg, Heft 4, 2019)“… Die Lektüre eignet sich ... für jeden, der über den Karriereschritt in diese veränderte Welt nachdenkt - und vielleicht zögert - , als auch für bereits Betroffene als anregende und umfangreiche Quelle und Wegweiser. ... So liegt hier ein absolut empfehlenswertes Buch für eine breite Leserschaft vor.“ (Dr. Med. Erik Allemeyer, in: Der Urologe, Heft 5, Mai 2019)“... Sehr umfassend werden aus allen denkbaren Perspektiven mit viel Informationsgehalt sowohl die historischen Hintergründe, das ökonomische Umfeld, juristisches Fachwissen und zahlreiche Fallstricke für die Tätigkeit des heutigen Chefarztes aufgezeigt. ... gibt wertvolle Anregungen zur kreativen Ausgestaltung des offenbar vollkommen gewandelten Berufsbildes Chefarzt m/w ...” (Dr. med. Erik Allemeyer, in: Der Anaesthesist, Heft 9, September 2019)“... Die Lektüre eignet sich ganz entsprechend dem Titel des Buches sowohl für jeden, der über den Karriereschritt in diese veränderte Welt nachdenkt - und vielleicht zögert -, als auch für bereits Betroffene als anregende und umfangreiche Quelle und Wegweiser. ... liest dieses Buch mit großem Erkenntnisgewinn und Anregung zur Selbstreflexion. ... So liegt hier ein absolut empfehlenswertes Buch für eine breite Leserschaft vor.” (Dr. med. Erik Allemeyer, in: Medizinische Klinik - Intensivmedizin und Notfallmedizin, Heft 3, April 2019) “… Es ist eine sachliche Auseinandersetzung mit der Rolle des Chefarztes im modernen Krankenhaus unter den Vorgaben der heutigen Gesundheitspolitik. … werden viele Fragen wie z.B. die Kassenzulassung, Ermächtigung sowie Rechts- und Vertragsfragen diskutiert, sodass das Buch für jeden Chefarzt, aber auch für jeden Oberarzt eine ergiebige Informationsquelle darstellt, die kaum Fragen auslässt. … auch Vorstände von Krankenhäusern, Geschäftsleitungen sowie Pflegeleitungen werden von diesem Buch in hohem Maße profitieren können.” (Prof. Dr. Friedrich Wolff, in: Frauenarzt, Heft 5, Mai 2017) “... Der gute Chefarzt (w/m) ist ein Segen für jedes Krankenhaus und daher eine schützenswerte Spezies. Verwaltungsleiter haben noch nie einen Patienten geheilt! Vor allem aber sind die Politiker gefordert, sich die richtigen Berater für das Gesundheitswesen zu suchen. Deshalb ist das Buch nicht nur für Ärzteauf dem Weg in verantwortliche Positionen hilfreich, sondern es ist auch Klinikerverwaltungen, Medizinrechtlern, Beratern und politikern zu empfehlen ...” (Prof. H. H. Büttner, in: Ärzteblatt, Jg. 27, Heft 8, 2017) “… Das Buch ist allen Ärzten zu empfehlen. Klinik- und Verwaltungsleitern, Referatsleitern aber auch Politikern sollte es auf den Nachttisch gelegt werden. Auch für angehende Mediziner ist diese Lektüre wichtig, damit sie erahnen können, auf welche Herausforderungen sie sich später einlassen …” (Prof. Dr. med. habil. Hans-Egbert Schröder, in: Ärzteblatt Sachsen, Heft 3, 2017) “… Durch den multiperspektivischen und multidisziplinären Ansatz verschafft das Buch dem Leser die Sicht auf die Tätigkeit des Chefarztes nicht nur aus dem Blickwinkel erfahrener Kliniker, sondern auch von der Warte namhafter Chefarzt-Berater aus den Bereichen Ethik, Recht, Versicherung, Coaching und Verwaltung. Deshalb ist es nicht nur für leitende Krankenhausärzte hilfreich, sondern auch für Klinikverwaltungen, Medizinrechtler, Berater und Patienten sowie für alle, die hinter „die Kulissen“ schauen möchten.” (in: ArztRecht, Jg. 52, Heft 3, 2017) “… ist das Buch nicht nur für angehende Chefärzte interessant und lesenswert, sondern ebenso für langjährige Stelleninhaber, die ihren Werdegang reflektieren wollen. Es werden vielfältige Lösungsansätze zur Umorientierung und Neubesinnung auf ärztliche Professionalität vorgeschlagen. … ist es ein wertvoller Ratgeber im Spannungsfeld zwischen Patienteninteresse, Ökonomie und Renditeerwartung, Sozialgesetzgebung, ärztlicher Ethik und moralischer Würde.” (Dr. med. Marianne Schoppmeyer, in: Arzneimitteltherapie, Jg. 35, Heft 4, 2017) “... wertvolle Tipps – sowohl für angehende Chefärzte als auch für langjährige Stelleninhaber, die ihren Werdegang reflektieren wollen ...” (Dr. med. Marianne Schoppmeyer, in: ChefärzteBrief, Heft 3, 2017) “Das Werk darf im Regal keines Medizinrechtlers fehlen. … Durch den multiperspektivischen und multidisziplinären Ansatz verschafft das Buch dem Leser die Sicht auf die Tätigkeit des Chefarztes nicht nur aus dem Blickwinkel erfahrener Kliniker, sondern auch von der Warte namhafter Chefarzt-Berater aus den Bereichen Ethik, Recht, Versicherung, Coaching und Verwaltung ... nicht nur für leitende Krankenhausärzte hilfreich, sondern auch für Klinikverwaltungen, Medizinrechtler, Berater und Patienten sowie für alle, die hinter „die Kulissen“ schauen möchten.” (in: Arzt Recht, Jg. 52, Heft 3, 2017)Table of ContentsSicht der Chefärzte.- Chefarzt heute und morgen. Qualitätsmanagement für Chefärzte .- BWL für Chefärzte.- Aus Unternehmersicht.- Aus Sicht der Berater.

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Book SynopsisDieses Buch widmet sich umfassend und anschaulich dem Einsatz von heimischen Pflanzen zur Therapie und Prävention von häufigen Krankheitsbildern. Ein kurzer Grundlagenteil führt dabei zu Beginn in die wesentlichen Kernpunkte der Traditionellen Europäischen Medizin (TEM) mit ihrem breit gefassten Verständnis von Gesundheit ein. Außerdem werden die unterschiedlichen Zubereitungsarten von Heilpflanzen vorgestellt. Der weitaus größere Teil bietet eine gute Übersicht zur Wirkung und Anwendung von heimischen Heilpflanzen geordnet nach verschiedenen Organsystemen. Zu den einzelnen Krankheitsbildern und häufigen Indikationen werden heimische Heilpflanzen in Wort und Bild mit ihrer Wirkung, Anwendung und Zubereitungsmöglichkeit vorgestellt. Als Besitzerin einer traditionsreichen Naturapotheke verfügt die Autorin über ein großes Wissen an bewährten zum Teil sehr alten Rezepturen. Die Neuauflage wurde aktualisiert und mit einem Kapitel zur Anwendung von Heilpflanzen bei Kindern erweitert. Das praxisnahe Buch wendet sich an Ärzte und Pharmazeuten, die sich mit der Traditionellen Europäischen Medizin beschäftigen möchten sowie an alle an dem Thema Interessierten.Table of ContentsI Grundlagen: Was ist traditionelle europäische Medizin?.- Zubereitung von Heilpflanzen.- Signaturenlehre - die verborgenen Heilkräfte der Pflanzen.. II Heilpflanzen: Heilpflanzen für Herz, Kreislauf und Gefäße.- Heilpflanzen für Magen und Darm.- Heilpflanzen für Leber und Galle.- Heilpflanzen für Niere, Blase, und Prostata.- Heilpflanzen für Atemwege und Bronchien.- Heilpflanzen für das Immunsystem.- Heilpflanzen für das Nerven-Sinnes-System.- Heilpflanzen zum Entschlacken.- Heilpflanzen für Gelenke, Knochen und Schmerzen.- Heilpflanzen für die Frau.- Heilpflanzen für Kinder.- Serviceteil.

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Book SynopsisBig Med is all around us, and bigger is not better. In fact, it’s destroying our health. Dranove and Burns break down how we got here and the steps needed to cultivate a system of better care for all.Trade Review"For years, allies of big medicine have argued that Bigger is Better. Dranove and Burns take on that argument and show it is not true. They point out how big medicine is failing, and how it can be reformed. This book is wonderfully informed and thoughtfully presented."--David Cutler, Harvard University "Big Med is an absolute treasure trove of health care antitrust history, offering an important overview of the last two decades of the US health care industry through a competition lens. Its findings will appeal to health systems leaders and health economists alike." --Melissa Thomasson, Julian Lange Professor of Economics at Miami University and research associate for the National Bureau of Economic Research "Incorporating tough-minded analysis with powerful rhetoric, this book describes why the US healthcare delivery system fails us, why mergers are unlikely to help, and what industry and policy leaders can do to turn things around." --Leemore Dafny, Harvard Business School

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Book SynopsisThis book is an accessible, expert guide to incorporating LGBTQIA-inclusive practices into end-of-life care.Trade ReviewThe Handbook of LGBTQIA-Inclusive Hospice and Palliative Care is poignant and practice-changing, weaving together Kimberly Acquaviva’s expertise and her life experience. An essential read for clinicians to help them provide inclusive care for all hospice and palliative care patients, especially LGBTQIA people and their loved ones. -- Holly Yang, president, American Academy of Hospice and Palliative MedicineThis is not just a book, it’s a stepping stone that paves the way for change and champions a revolution in hospice and palliative care. A must-read for hospice and palliative care professionals. -- Dallas Ducar, president and CEO, TranshealthAcquaviva’s heartfelt book on LGBTQIA-inclusive hospice and palliative care not only provides actionable advice for health professionals but also touches the soul. Through messages from the author and her late wife, who battled ovarian cancer, it beautifully illustrates the importance of compassionate, inclusive end-of-life care. A truly transformative read. -- Austin Chiang, founding president, Association for Healthcare Social MediaWithin the pages of this book lies a resounding call to action—a plea for compassion that no healthcare professional should ignore. Having navigated the maze of serious illness and loss as a member of the LGBTQIA community, I can testify to the need for this book. My hope is that it finds its way into the hands of every hospice and palliative care professional so that every member of the LGBTQIA community can receive the high-quality, inclusive care we deserve in our most vulnerable moments. -- Jessica Halem, senior director, Eidos LGBTQ+ Health Initiative, University of Pennsylvania[A] thoughtful manual for care providers that acknowledges a broad variety of perspectives. * Foreword Reviews *What sets the handbook apart from other books for health care providers is that it uses everyday language, not an academic voice, to reach the largest audience. * C-Ville Weekly *Table of ContentsAbout Language in This BookAcknowledgmentsPrefaceIntroduction: From “Special Population” to Inclusion—A Paradigm Shift1. Self-Awareness and Communication2. Sex, Gender, Sexual Orientation, Behavior, and Health3. Understanding Attitudes and Access to Care4. The History and Physical Examination5. Shared Decision Making and Family Dynamics6. Care Planning and Coordination7. Ethical and Legal Issues8. Patient and Family Education and Advocacy9. Psychosocial and Spiritual Issues10. Ensuring Institutional Inclusiveness11. Advocating for Change Beyond the InstitutionGlossarySupplemental Reading ListAbout the Content Expert ReviewersReferencesIndex

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Book SynopsisThis book is an accessible, expert guide to incorporating LGBTQIA-inclusive practices into end-of-life care.Trade ReviewThe Handbook of LGBTQIA-Inclusive Hospice and Palliative Care is poignant and practice-changing, weaving together Kimberly Acquaviva’s expertise and her life experience. An essential read for clinicians to help them provide inclusive care for all hospice and palliative care patients, especially LGBTQIA people and their loved ones. -- Holly Yang, president, American Academy of Hospice and Palliative MedicineThis is not just a book, it’s a stepping stone that paves the way for change and champions a revolution in hospice and palliative care. A must-read for hospice and palliative care professionals. -- Dallas Ducar, president and CEO, TranshealthAcquaviva’s heartfelt book on LGBTQIA-inclusive hospice and palliative care not only provides actionable advice for health professionals but also touches the soul. Through messages from the author and her late wife, who battled ovarian cancer, it beautifully illustrates the importance of compassionate, inclusive end-of-life care. A truly transformative read. -- Austin Chiang, founding president, Association for Healthcare Social MediaWithin the pages of this book lies a resounding call to action—a plea for compassion that no healthcare professional should ignore. Having navigated the maze of serious illness and loss as a member of the LGBTQIA community, I can testify to the need for this book. My hope is that it finds its way into the hands of every hospice and palliative care professional so that every member of the LGBTQIA community can receive the high-quality, inclusive care we deserve in our most vulnerable moments. -- Jessica Halem, senior director, Eidos LGBTQ+ Health Initiative, University of Pennsylvania[A] thoughtful manual for care providers that acknowledges a broad variety of perspectives. * Foreword Reviews *What sets the handbook apart from other books for health care providers is that it uses everyday language, not an academic voice, to reach the largest audience. * C-Ville Weekly *Table of ContentsAbout Language in This BookAcknowledgmentsPrefaceIntroduction: From “Special Population” to Inclusion—A Paradigm Shift1. Self-Awareness and Communication2. Sex, Gender, Sexual Orientation, Behavior, and Health3. Understanding Attitudes and Access to Care4. The History and Physical Examination5. Shared Decision Making and Family Dynamics6. Care Planning and Coordination7. Ethical and Legal Issues8. Patient and Family Education and Advocacy9. Psychosocial and Spiritual Issues10. Ensuring Institutional Inclusiveness11. Advocating for Change Beyond the InstitutionGlossarySupplemental Reading ListAbout the Content Expert ReviewersReferencesIndex

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Book SynopsisTrade Review"Hauerwas's overriding concern in this text is with the contribution theological ethics can make to moral dilemmas in medicine....The text is a most provocative collection of essays and will become standard reading for all medical ethicists who take the theological voice seriously." —Ethics

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Book SynopsisError Reduction in Health Care Completely revised and updated, this second edition of Error Reduction in Health Care offers a step-by-step guide for implementing the recommendations of the Institute of Medicine to reduce the frequency of errors in health care services and to mitigate the impact of errors when they do occur. With contributions from noted leaders in health safety, Error Reduction in Health Care provides information on analyzing accidents and shows how systematic methods can be used to understand hazards before accidents occur. In the chapters, authors explore how to prioritize risks to accurately focus efforts in a systems redesign, including performance measures and human factors. This expanded edition covers contemporary material on innovative patient safety topics such as applying Lean principles to reduce mistakes, opportunity analysis, deductive adverse event investigation, improving safety through collaboration with patients and families, usTable of ContentsFigures, Tables, and Exhibits v Foreword ixLucian L. Leape Preface xi The Editor xvii The Authors xix PART ONE: The Basics of Patient Safety Chapter 1 A Formula for Errors: Good People + Bad Systems 3Susan McClanahan, Susan T. Goodwin, and Jonathan B. Perlin Chapter 2 The Human Side of Medical Mistakes 21Sven Ternov Chapter 3 High Reliability and Patient Safety 35Yosef D. Dlugacz and Patrice L. Spath PART TWO: Measure and Evaluate Patient Safety Chapter 4 Measuring Patient Safety Performance 59Karen Ferraco and Patrice L. Spath Chapter 5 Analyzing Patient Safety Performance 103Karen Ferraco and Patrice L. Spath Chapter 6 Using Performance Data to Prioritize Safety Improvement Projects 119Robert Latino PART THREE: Reactive and Proactive Safety Investigations Chapter 7 Accident Investigation and Anticipatory Failure Analysis 143Sanford E. Feldman and Douglas W. Roblin Chapter 8 MTO and DEB Analysis Can Find System Breakdowns 157Sven Ternov Chapter 9 Using Deductive Analysis to Examine Adverse Events 171Robert Latino PART FOUR: How to Make Health Care Processes Safer Chapter 10 Proactively Error-Proofing Health Care Processes 197Richard J. Croteau and Paul M. Schyve Chapter 11 Reducing Errors Through Work System Improvements 217Patrice L. Spath Chapter 12 Improve Patient Safety with Lean Techniques 245Danielle Lavallee PART FIVE: Focused Patient Safety Initiatives Chapter 13 How Information Technology Can Improve Patient Safety 269Donna J. Slovensky and Nir Menachemi Chapter 14 A Structured Teamwork System to Reduce Clinical Errors 297Daniel T. Risser, Robert Simon, Matthew M. Rice, Mary L. Salisbury, and John C. Morey Chapter 15 Medication Safety Improvement 335Yosef D. Dlugacz Glossary 369 Index 383

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Book SynopsisEven when effective treatments become available, efforts to control disease often fall short. Written to improve the prospects for managing AIDS, this work draws on previous large-scale public health initiatives to show how management effectiveness can meet threats to public health.

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Book SynopsisThe Juran Prescription identifies the practical steps needed if clinicians are to build a quality program tailored to their individual organizations. Based on the highly effective management techniques of renowned Dr. Joseph Juran, this book outlines management strategies, techniques, and skills that are essential in transforming health care organizations. The author examines the principle at the heart of Juran''s teachings--Total Quality Management--as reflected in such impressive management innovations as outcomes measurement, guidelines for practice, reengineering, and patient-focused care.Table of ContentsForeword 1: New Skills for Clinical Leaders 2. The Basic Physiology of Quality 3. A Sampler of Success Stories 4. Measuring Care and Managing Variation 5. Planning and Designing Care Processes 6. Practice and Outcomes Improvment 7. Implementing Quality Management in Clinical Settings(Robert Halder, M.D.) 8. Strategic Planning for Clinical Quality and Performance Conclusion: Panacea, Placebo, or the Right Prescription?

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Book SynopsisDiscover The Six Dimensions of Health Systems That Can TransformYour Medical Practice The New Health Partners is an essential handbook for physicians whowant to reshape their practices to prosper within the managed careenvironment. This key resource offers a blueprint for helpingphysicians, medical directors, and administrators create the neededpartnerships and cooperative business alliances, put in place thebest practices that will maximize accountability, and, ultimately,achieve success in disease management. Steve Prather''s book encapsulates the key forces in health caretoday. If followed, his practical solutions will dramaticallychange the way we organize and deliver care.--Henry G. Walker,president and CEO, Providence/Health SystemTrade Review"Steve Prather's book encapsulates the key forces in health caretoday. If followed, his practical solutions will dramaticallychange the way we organize and deliver care." --Henry G. Walker,president and CEO, Providence/Health System "Prather has written a book full of helpful insights, tips, andexamples for those trying to make sense of the leadershipopportunity facing doctors today and tomorrow. His strategies andstories can help those who lead physician practice today and guidethose who teach tomorrow's doctors." --Paul Batalden, professor anddirector, Health Care Improvement Leadership Development Center forthe Evaluative Clinical Sciences, Dartmouth Medical School "I urge the leaders of health care systems to read and study thisenlightening book together. And, since integration, alignment,improvement, teamwork, and partnering are relevant activities atall levels of an organization, it would be wise for leaders toencourage and enable the many natural work groups in theirorganization to similarly study, digest, and adapt the richknowledge available in [this book]. Doing so will produce a muchmore effective and competitive health care system." --From theforeword by James S. Roberts, senior vice president, physicianleadership, VHA, Inc. "Using his vast experience and keen insight, Steve Prather presentsexciting concepts and practices that will contribute greatly to theimprovement of the delivery and quality of clinical care into thenext millennium-a major concern for all health care leaders." --DanS. Wilford, president, Memorial Hermann Healthcare SystemTable of ContentsJames S. Roberts 1. Serving a Changing Society 2. Making Systems Work 3. The Six Dimensions of Physician Leadership 4. The Second Dimension: Aligned Incentives Reward the ClinicalBehavior You Want 5. The Third Dimension: Improving the Process of Care and theClinical Outcome with CPI 6. The Fourth Dimension: High-Performance Teams ThroughInterdepAndence and Learning 7. The Fifth Dimension: Partnering with the Family 8. The Sixth Dimension: Partnering with the Community 9. Building an Infrastructure for Learning 10. Implementing a Project to Manage a Disease State 11. Practices Accountable for Quality 12. Partnering with Business: A Competitive Strategy or a SurvivalNecessity 13. Building for a Healthy Community 14. The Curriculum for Change 15. A Concluding Message

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Book SynopsisAn AHA Press/Jossey-Bass Resource Untapped Options is an invaluable resource for health care leaderswho want to help their organizations succeed. Bea Northcott andJanette Helm, experts in the field of health care management, havecreated a practical approach that explores how human resources andmarketing managers can combine forces and work together to createmission, vision, and values statements that will drive a commonstrategy to organizational excellence. Step-by-step, Northcott andHelm show how to implement this innovative approach that, once inplace, will contain costs, bolster employee satisfaction andproductivity, and increase customer satisfaction.

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisThe U.S. healthcare system is now spending many millions of dollars to improve patient safety and inter-professional practice. Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel.The coauthors of this book sought out the aviation professionals who made this transformation possible.Trade ReviewAn excellent account of the history of crew resource management (CRM), its virtues, and how it's supposed to work, the book also delivers an eye-popping look beyond the supposedly sterile drapes in some of the United States’ most prestigious hospitals. Approximately 100,000 patients die in the U.S. every year as a result of medical mistakes, and some of the behavior that goes on in the U.S. healthcare system, as described in the book, is appalling. 'Health care needs... a radical cultural transformation, like the one that has taken place in aviation over the past 30 years,’ the authors argue persuasively. Three positive case studies show that it can be done. -- Jan W. Steenblik * Air Line Pilot *This book is full of information from air investigations and interesting facts. The first flight attendants, for example, had to be registered nurses in case any passengers became unwell. It shows that the everyday implementation of such things as checklists is part of a commitment by an industry to change the way it works. This commitment comes through leadership, but involves all the team, and is key for a nursing audience. -- Dan Wolstenholme * Nursing Standard *Table of ContentsForeword by Captain Chesley "Sully" SullenbergerIntroduction 1 History of Crew Resource Management 2 Communication 3 Case Study: Maimonides Medical Center 4 Team Building 5 Case Study: Osher Clinical Center for Complementary and Integrative Medical Therapies 6 Workload Management 7 Case Study: Interprofessional Education and Practice at the University of Toronto 8 Threat and Error Management 9 Why CRM Worked 10 The Problems in Medicine 11 ConclusionAppendix: Maimonides Medical Center Code of Mutual RespectGlossary Notes Index

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Book SynopsisTo cut costs and maximize profits, hospitals in the United States and many other countries are outsourcing such tasks as cleaning and food preparation to private contractors. In Cleaning Up, the first book to examine this transformation in the healthcare industry, Dan Zuberi looks at the consequences of outsourcing from two perspectives: its impact on patient safety and its role in increasing socioeconomic inequality. Drawing on years of field research in Vancouver, Canada as well as data from hospitals in the U.S. and Europe, he argues that outsourcing has been disastrous for the cleanliness of hospitalsleading to an increased risk of hospital-acquired infections, a leading cause of severe illness and deathas well as for the effective delivery of other hospital services and the workers themselves. Zuberi's interviews with the low-wage workers who keep hospitals running uncover claims of exposure to near-constant risk of injury and illness. Many report serious concerns about Trade ReviewCleaning Up affords its readers crucial insight into the healthcare industry, closely examining thesocial and economic costs of profit-driven healthcare. Healthcare policy affects so many people:workers, patients, and all of their families. Zuberi succeeds in proving his point: it is time to take actionto improve our healthcare system. -- Michelle A. Dressner * Monthly Labor Review *A book like this could easily read as a litany of woe and injustice, but the finalchapter, simply titled Cleaning Up, seeks to provide a roadmap forward thataddresses HAIs and worker justice....The book is written in an engaging and polemical style and the subject matterlends itself to catchy chapter titles and by-lines. -- Shaun Ryan * Journal of Industrial Relations *Researchers sensitive to the plight of low-wage workers in advancedindustrialized economies have long sought to convey the magnitude ofthe problem by retelling sorrowful tales of worker exploitation. Sadly,even their most sympathetic readers have numbed to these accounts.Author Dan Zuberi has found a clever way to transcend this apathy inhis new monograph based on about 100 interviews plus behind-the-scenes observations of the impact of hospital support staff outsourcingon patients and workers. -- Adam Seth Litwin * Work and Occupations *While this empirically informed book makes for a quick and easy read, it is both informative and thought-provoking. Zuberi's book provides a wealth of evidence that the outsourcing of hospital jobs has resulted in deteriorating working conditions and that, in turn, such conditions are the cause of an increase in hospital acquired infections....undoubtedly a valuable addition to the literature on the quality of care in hospitals and its links to the privatisation and out-sourcing of healthcare services. -- Eleanor K. Johnson * Sociology of Health and Illness *Table of Contents1. "Stuff Gets Missed": An Introduction to a Growing Health Care Crisis2. Germs, Blood, and Cost-Cutting: The Daily Struggle to Keep Hospitals Clean3. Compromising Cleanliness: How Outsourcing Keeps Hospital Workers from Doing Their Jobs4. Untrained Workers, Unfit Managers5. Breaking Up the Team6. Down and Out in Vancouver: Struggling, Stressed, and Exhausted Hospital Support Workers7. Cleaning UpNotes References Index

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Book SynopsisThis book shows how medical schools and teaching hospitals can implement the University of Toronto's successful model for interprofessional medical education, providing a step-by-step guide for deans, faculty, administrators, and health care providers.Trade ReviewThe real value of this book is as a highly practical guide for those individuals and organizations who are committed to making interprofessional education a reality... In addition to professional educatorsleaders of health care systems themselves can learn from this book as they work to transform their structures and cultures to support teamwork around patients at the point of care, ideally reinforcing what new hires are learning in well-designed interprofessional education programs rather than starting from scratch. -- Jody Hoffer Gittel * ILR Reivew *Table of Contents Introduction: Why a Toronto Model Workbook? 1. Getting Started 2. Structuring for Success 3. Building the Curriculum 4. Creating a Strong Education–Practice Interface 5. Thinking about Impact and Sustainability from the Start

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Book SynopsisTable of ContentsIntroduction xvii Chapter 1 Healthcare IT and the Growing Need for AI Operations 1 A Brief History of AI and Healthcare 3 Healthcare IT Expansion and Growth 4 Data Overload 5 Digital Transformation of Healthcare 7 The Science of Healthcare Innovation 9 Artificial Intelligence in Healthcare 10 Healthcare IT Operations 14 AIOps Platform Strategy 18 Platform Types 19 Customer Experience and AIOps 20 AIOps Considerations and Goals 22 Summary 23 Chapter 2 AI Healthcare Operations (Clinical) 25 Clinical Impact of AIOps 26 Gaining a Competitive Edge with Intelligent Cloud, Data Analytics, and AI 27 Design and Innovation 29 AIOps for Healthcare Delivery 33 AIOps for Service Performance 38 Clinical AI, AIOps, and Future Platform Convergence 39 Security and Privacy 41 Why Security is Paramount in AIOps 41 HIPAA, PHI, and PII Protection 43 Summary 45 Chapter 3 AI Healthcare Operations (Operational Infrastructure) 47 Getting Started with AIOps 48 Strategy of AIOps Deployments 50 Creating a Scope 51 AIOps Platforms, Products, and Services Selection 54 AIOps Product Selection: General Topics 54 Product Review: AIOps Tool Splunk 57 Product Review: AIOps Tool ServiceNow 60 Product Review: AIOps Tool Dynatrace 64 Workflow and Event Management Design 67 Service Design with AIOps 67 Day-to-Day Operational Management 69 Summary 70 Chapter 4 Project Planning for AIOps 73 Project Planning Requirements 74 Assigning a Project Manager 75 Creating a Project Plan 77 Building the Project Plan 78 Planning a Healthcare System Project 83 Deploying AIOps 85 Deploying AIOps into the Environment 86 Configuring AIOps in the Environment 88 Summary 91 Chapter 5 Using AI for Metrics, Performance, and Reporting 93 System Performance Metrics 94 Information Technology Metrics 94 Using AI for Metrics, Performance, and Reporting 98 Strategy and Goals for AI Deployment 101 Benefits of Healthcare AIOps Service Performance Reporting 102 Developing Usable AIOps Metrics 104 Helpful Tools You Can Use 105 Gathering Usable Metrics 107 Using Dynatrace 108 Using Splunk 110 Using ServiceNow 117 Clinical and IT Metrics and Collective Actions 123 Usable Healthcare AIOps Dashboards 127 Summary 128 Chapter 6 AIOps and Automation in Healthcare Operations 131 Automation, Workflow, Process, and Intelligence Design 132 Designing the Framework for Automation 132 Understanding Automation 133 Improved User Experience 134 Designing Workflow and Process Engineering 135 Quality Control and Assurance 138 Foundational and Required Design Items 139 Configuring and Using AIOps Automation 146 Monitoring and Operating Event Management Services 148 Creating and Realizing Automation, ML, and AI 152 Automating Splunk and IT Service Analyzer 155 Splunk IT Service Intelligence 160 When Should You Use AI and ML? 162 Summary 163 Chapter 7 Cloud Operations and AIOps 165 Understanding the Cloud 166 Understanding Cloud Computing 166 Cloud as a Service 172 Hybrid Cloud Solutions 175 When You Should (and Shouldn’t) Consider the Cloud 178 Deploying to the Cloud 179 Conducting a Request for Proposal 182 Additional Deployment Options 184 Managing in the Cloud 186 Cloud Management and Monitoring Solutions 189 Summary 191 Chapter 8 The Future of Healthcare AI 193 The Dynamically Changing World of AI 194 The Future of AI 198 Artificial Intelligence and Healthcare Innovation 201 Big Data, DataOps, Analytics, and Informatics 201 Telehealth (Telemedicine) 204 Telehealth Innovations 206 Telehealth AI 209 Future Innovation Merging Clinical and IT Operations 212 The Future and Beyond 214 AIOps, the Cloud, and Security 218 Summary 218 Chapter 9 The Convergence of Healthcare AI Technology 221 Overview of Convergence 222 Systems Integration 225 Convergence of AI, HIT, and HIE 228 IoT and AI 230 IoT Management 237 AIOps Management and Security 239 Summary 245 Appendix Sample AIOps Use Cases and Examples 247 Index 259

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Book SynopsisHealthcare professionals who want to increase their chances of approval can depend on the practical advice found in this book by a highly experienced clinical trialist author. Providing a concise and easy-to-read overview, How to Write a Grant Application includes pointers on what to include and what to avoid.Trade Review"Intended for those who are preparing to apply for a clinical grant, this guide covers this complex process in an accessible manner." (Booknews, 1 April 2011)Table of ContentsForeword. Preface. Acknowledgements. About the author. Chapter 1: Overview. 1.1 Types of grants. 1.2 Types of funding organisations. 1.3 Choosing an appropriate funding body. 1.4 Contents of the grant application. 1.5 Including several studies in one application (project grants). 1.6 Translational research sub-studies. 1.7 The application process. 1.8 Estimating timelines and a planned work schedule. 1.9 Intellectual property. 1.10 Text, grammar and format. Chapter 2: People involved in the study. 2.1 Who should be part of the Study Team? 2.2 Other investigators, collaborators and consultants. 2.3 The host institution and Sponsor. 2.4 Commercial companies. 2.5 Oversight committees. Chapter 3: Justifi cation for the study. 3.1 Finding background information. 3.2 Previous evidence and similar research (why the study is needed now). 3.3 Biological plausibility. 3.4 Safety of new interventions in clinical trials. 3.5 Feasibility. 3.6 What will the study contribute? 3.7 Summary of the justifi cation for a proposed study. Chapter 4: Describing the study design. 4.1 Abstract. 4.2 Appendices. 4.3 Study objectives and outcome measures. 4.4 Types of studies. 4.5 Observational studies in humans. 4.6 Clinical trials in humans. 4.7 Laboratory experiments. 4.8 Describing sample size. 4.9 Describing the main statistical analyses. 4.10 Systematic reviews. Chapter 5: Associated documents with the grant application. 5.1 Study protocol. 5.2 Participant Information Sheet. 5.3 Curricula vitae of the Chief Investigator and all co-applicants. 5.4 Letters of support from co-applicants, centre investigators, collaborators, or other advisors. 5.5 Letters of support from commercial companies. 5.6 Other documents specifi c to the fi eld of research. Chapter 6: Financial costs. 6.1 Overview of items to include in the fi nancial costs. 6.2 Indirect costs or overheads (full economic costs). 6.3 Per patient (or per subject) payments. 6.4 Staff costs. 6.5 Access to core funds and resources. 6.6 Consideration of costs not to be met by the funding body. 6.7 Grant applications associated with calls for proposals. 6.8 Observational studies in humans. 6.9 Clinical trials in humans. 6.10 Laboratory experiments. 6.11 Systematic reviews. Chapter 7: Funding body review process. 7.1 Submitting the application. 7.2 Processing the application within the funding body. 7.3 Initial reviews (external reviewers). 7.4 Funding committee meeting. 7.5 Funding committee evaluation. 7.6 Feedback to applicants after the meeting. 7.7 Responding to the funding committee feedback. Chapter 8: Annual reports and applying for a grant extension. 8.1 Annual reports. 8.2 Applying for a grant extension. Bibliography. Index.

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