Management of specific areas Books
Gallup Press First, Break All the Rules: What the World's
Book SynopsisGallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. Included with this re-release of First, Break All the Rules: updated meta-analytic research and access to the Clifton StrengthsFinder assessment, which reveals people’s top themes of talent, and to Gallup’s Q12 employee engagement survey, the most effective measure of employee engagement and its impact on business outcomes. What separates the greatest managers from all the rest? They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favourites. In this long-time management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial firms. Whatever their circumstances, the managers who ultimately became the focus of Gallup’s research were those who excelled at turning each individual employee’s talent into high performance. Gallup has found that the front-line manager is the key to attracting and retaining talented employees. This book explains how the best managers select an employee for talent rather than for skills or experience, set expectations, build on each person’s unique strengths rather than trying to fix his or her weaknesses, and get the best performance out of their teams. And perhaps most important, Gallup’s research produced the 12 simple statements that distinguish the strongest departments of a company from all the rest. First, Break All the Rules is the first book to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction and the rate of turnover. First, Break All the Rules presents vital performance and career lessons for managers at every level — and best of all, shows you how to apply them to your own situation.
£22.50
John Wiley & Sons Inc Value Proposition Design
Book SynopsisThe authors of the international bestseller Business Model Generation explain how to create value propositions customers can t resist Value Proposition Design helps you tackle the core challenge of every business creating compelling products and services customers want to buy.Table of Contents1. Canvas 1.1 Customer Profile 10 1.2 Value Map 26 1.3 Fit 40 2. Design 2.1 Prototyping Possibilities 74 2.2 Starting Points 86 2.3 Understanding Customers 104 2.4 Making Choices 120 2.5 Finding the Right Business Model 142 2.6 Designing in Established organizations 158 3. Test 3.1 What to Test 188 3.2 Testing Step-by-Step 196 3.3 Experiment library 214 3.4 Bringing it All Together 238 4. Evolve 4.1 Create Alignment 260 4.2 Measure & Monitor 262 4.3 Improve Relentlessly 264 4.4 Reinvent Yourself Constantly 266 4.5 Taobao: Reinventing (E-)Commerce 268 Glossary 276 Core Team 278 Prereaders 279 Bios 280 Index 282
£23.80
Pearson Education Business of Events Management The
£46.54
Kogan Page Predictive HR Analytics
Book SynopsisMartin R Edwards is a Professor in Management at UQ Business School, University Queensland, Australia and has been teaching HR and Statistics for over 20 years. Kirsten Edwards is the Global Head of People Data and Analytics at Rio Tinto. With over two decades of international experience in Analytics, HR and Management Consulting, she has supported various organisations across multiple sectors, empowering them to utilise people data and analytics more effectively.Daisung Jang Daisung Jang is an Assistant Professor at Melbourne Business School. He has over a decade of experience in data visualization and analysis using R. He has conducted workshops for PhD students and academic staff on statistical analyses using R.
£37.99
McGraw-Hill Education Service Management Operations Strategy
Book SynopsisBordoloi''s Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management.The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective serv
£50.34
Emerald Publishing Limited Resilient Health Systems: What We Know; What We
Book SynopsisSince February 2020 the COVID-19 pandemic has strained health systems worldwide. Despite several measures adopted, including the deployment of emergency funds to sustain health service transformations and investment in vaccine development, the crisis has taken over a year to be controlled. The consequences are still affecting the capacity and capabilities of health systems. In light of the ongoing pandemic, this book explores the factors determining the ability of health systems to cope with and recover from a crisis, and therefore their level of resilience. The term resilience has gained momentum in health systems research, with several scholars contributing to the definition of the concept. Providing a comprehensive health system resilience agenda, policy-makers, public health specialists, health managers, scholars and practitioners will find in this work both a grounded framework for the assessment of the level of resilience of healthcare systems and organizations, and specific actionable changes that should be pursued to consolidate and improve that level of resilience. Ultimately, this work identifies desirable paths of action through the investigation of real-world cases to improve health systems and organizations capacity and capability to face any future dramatic crisis.Table of ContentsChapter 1. If You Stay Ready, You Won’t Have to Get Ready Chapter 2. Naming and Framing Health System Resilience Chapter 3. Key Ingredients for a Resilient Health System Chapter 4. A Framework for Action Chapter 5. Case Study. Lessons from the Italian NHS Chapter 6. Making Things Happen
£39.89
Pearson Education Project Manager The
Book SynopsisRichard Newton is an experienced executive who has worked both as a management consultant and a senior manager in a number of major corporations. Over the past twenty years he has built a superb track record in the successful delivery of projects and business change, the setting up and management of project and business improvement teams, and advising companies on how to ensure successful delivery on an ongoing basis. He is an advocate and successful practitioner of simple approaches to project and change management.Table of ContentsContents Preface ix Introduction The secret art Why read this book? A brief word on job titles Work-streams, projects, programmes and portfolios A short overview of the contents 1 Some basics What is a project? What is project management? What is a project manager? Who are projects for? What is success? 2 Listening and talking The most important chapter in the book Your audience – whom you must listen and talk to Listening – learning to understand what the customer wants Communicating with your audience 3 What actually is your project? The importance of understanding scope The key scoping questions 4 Some key traits The sense of ownership and involvement Good judgement – project management style Project management judgements – summary A touch of creativity 5 Getting your project started Planning Estimating Resourcing Budgeting Thinking about contingency and risk Mobilising Projects in the real world – common practical issues to overcome 6 Personal styles Styles to avoid Styles to encourage 7 Managing your project What should you manage? How do you know to take management action? How should you manage? Change control and management Decision making 8 The team Getting the best from the project team 9 The limits of knowledge The generalist vs the specialist What should project managers not do? Specialist skills that should be recognised as not being the project manager’s job 10 The mechanics of project management The project manager’s toolkit What more can you learn? 11 Knowing when to say ‘no’ When do you actually need a project manager? Knowing the danger signals<
£25.64
Practical Inspiration Publishing Managing Big Teams
Book SynopsisEven if you're used to managing small teams, you'll find the dynamics of a big team very different. As projects scale up in size and complexity, the skills you need to manage effectively change. It's less about the technical aspects of project delivery, more about integrating different sub teams into a cohesive whole. Luckily, team specialist and major projects advisor Tony Llewellyn is here to provide the practical guidance you need to set up and run an effective team of teams in just 6 minutes!
£9.49
TSO ITIL foundation handbook
Book Synopsis
£13.45
Taylor & Francis Ltd (Sales) Historical Organization Studies
Book SynopsisWe are now entering a new phase in the establishment of historical organization studies as a distinctive methodological paradigm within the broad field of organization studies. This book serves both as a landmark in the development of the field and as a key reference tool for researchers and students.For two decades, organization theorists have emphasized the need for more and better research recognizing the importance of the past in shaping the present and future. By historicizing organizational research, the contexts and forces bearing upon organizations will be more fully recognized, and analyses of organizational dynamics improved. But how, precisely, might a traditionally empirically oriented disciplinesuch ashistory be incorporated into a theoretically oriented disciplinesuch asorganization studies? This book evaluates the current state of play, advances it and identifies the possibilities the new emergent field offersfor the future. In addition to providing an importanTrade Review"Today, understanding our past is more urgent than ever to inform our future. This book makes a fantastic job of discussing fundamental issues to make sense of history in organization studies. The book is a must-read for all academics who are interested in producing solid organizational studies historical accounts as well as to understand how history has been discussed in organization studies." Professor Rafael Alcadipani, Fundação Getúlio Vargas, FGV-EAESP, São Paulo"The authors in this volume venture audaciously into the interdisciplinary worlds of management studies and history. The outcome is a book which marks a serious advance in showing how business and management can incorporate history more dynamically in research, and benefit greatly as a result."Professor Geoffrey Jones, Isidor Straus Professor of Business History, Harvard Business School"This volume takes an important next step in the further development of the ‘historical turn’ in organization studies by bringing together theoretical, methodological and empirical insights. Through compelling narratives from all parts of society, it demonstrates how the interplay between history and organization studies advances our reflexivity and ability to engage in the future."Professor Majken Schultz, Centre for Organizational Time, Copenhagen Business School"There is a need for historical organization studies. This book not only explains why this is the case but also what it means. The rich collection of empirical examples helps us understand the various approaches that can be taken and how they can contribute to organization studies. Highly recommended reading!"Professor Eero Vaara, Hanken School of Economics and Saïd Business School, University of Oxford"This collection demonstrates the extent to which the promise of Historical Organization Studies – the interplay between creative historical research and innovative organizational theory – is becoming a reality. Along with an introduction by four leading scholars that maps out the intellectual terrain of the field, the chapters demonstrate the variety of different ways in which scholars are integrating history and theory to generate new insights about organizations and organizing. I would especially recommend the volume for early career researchers interested in learning about a dynamic and emerging field of organizational scholarship."Professor Dan Wadhwani, University of Southern California and Copenhagen Business SchoolTable of ContentsPart I: Introduction 1. Historical Organization Studies: Advancing New Directions for Organizational Research Part II: Conceptual Advances 2. Writing the Practices of History 3. Towards a Theory of Historical Reflexivity 4. The Organization-as-Iceberg as a Counter Metaphor 5. Working Towards Critical Historical Studies: An Emancipatory Ontology 6. Don’t Talk about History: Indigenous Views about the Past and their Implication for Organization Studies Part III: Theoretical Applications 7. The Canadian Alouette Women: Reclaiming their Space 8. The Enduring Presence of the Founder: A Historical and Interdisciplinary Perspective on the Organizational Identity of Collection Museums 9. Institutional Entrepreneurship and the Field of Power: The Emergence of the Global Hotel Industry 10. ‘Remember Mackintosh!’ Historical Homology and Historical Affinity in the Design of the Scottish Parliament Building 11. Institutional Change as Historical Confluence: The Development of the Nursing Profession in Japan 12. Studying the Processes of Managerial Legitimacy and Control of Former State-owned Enterprises in Post-communist Societies: A Longitudinal Study Part IV: Conclusion 13. At the Intersection of Theory and History: A Research Agenda for Historical Organization Studies
£33.99
Penguin Random House India The Practical MBA
Book SynopsisThis book will appeal to you if you are keen to do an MBA, are doing an MBA or have done an MBA, and are looking for real-world industry-relevant management education.An MBA degree is the most coveted educational degree right now as it opens many doors to successful careers and opportunities. However, not everything is right with the MBA education system in India?the textbooks are outdated, the examples are irrelevant and there are not many adequate, industry-related professionals teaching students. This leads to colleges churning out MBA graduates who are demotivated and do not have the right skills to succeed in the world.The Practical MBA aims to help you get a valuable MBA education, i.e. what you should be taught in business schools. It discusses various topics like entrepreneurship, self-help, technological disruption and financial literacy. This holistic guide breaks down various day-to-day business concepts such as pricing, inflation, GDP, statistics and so on. It also provides a glimpse of industries?FMCG, consulting, e-commerce, banking?to help you understand their cultures and demands.With career-related advice on creating an impactful resume and acing various rounds of job selections, this book provides you with the secret sauce that will help you land the job you want.Written in an easy conversational style, it is one of the best investments you can make to advance your career.
£17.10
Vintage Publishing More Than a Game: Saving Football From Itself
Book SynopsisA top-to-bottom look at England's national game, from one of the UK's leading business economists.The Premier League is the most commercially successful football league in history, the self-proclaimed 'best league in the world'. But success has come at a cost, unbalancing the English game to a profound and damaging degree.Football's stumbling response to COVID-19 and the European Super League disaster are just the most recent examples. It is estimated that more than two thirds of the country's 92 professional clubs are loss-making; payments to agents each year regularly total more than the combined income of all 44 clubs in Leagues 1 and 2; supporters have been squeezed to the limit; racist incidents are on the rise; grassroots facilities are in a dreadful state; and failed World Cup bids have severely weakened England's standing in the global game. The national team's performance at Euro 2020 can't paper over the cracks.There is an alternative. In this revealing and eye-opening analysis, leading economist Mark Gregory reveals the breadth and depth of the problems facing our national men's game, and shows us a way to bring football home for good.Trade ReviewMark Gregory... knows what he is talking about...you will understand a great deal more about English football and its coming cataclysm than you did before... [a] manifesto for change and returning the game to its roots' -- David Aaronovitch * The Times *
£15.29
Pearson Education Limited Service Operations Management
Book SynopsisAddress real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition provides an understanding of how service performance can be improved in organisations. It features tools and techniques throughout, along with examples from a wide variety of international businesses.
£59.39
Oxford University Press Inc Glad We Met
Book SynopsisThere are an estimated 200-500 million 1:1 meetings held each day around the world. In Glad we Met: The Art and Science of 1:1 Meetings Dr. Steven Rogelberg, author of The Surprising Science of Meetings, brings new and strategic insight to help us maximize the potential of these crucial conversations. 1:1s are arguably one of the most critical meeting types for the success of team members, managers, coaches, teams, and organizations. The best managers recognize that 1:1s are not an add-on to their role as a manager, conducting 1:1s successfully ARE foundational to being a manager. At the same time, these meetings fundamentally influence a direct report''s experience at work, including how they engage and attach to their role, perceive the effectiveness of their manager, and envision their future at the organization. Leveraging research and evidence collected over 20 years from managers and team members, and drawing on interviews with top leaders from some of the most respected companies in the world, Steven Rogelberg covers topics such as: Why effective 1:1s are critical to your success and the success of your team Messaging and positioning 1:1s for maximum value Finding the correct 1:1 cadence and meeting length to maximize positive impact without over-meeting Managing the intricate balance of productivity-building, relationship-building, and employee development Designing 1:1s with intentionality, from where to conduct the meeting to building agendas to optimize effectiveness Acting as leader coach and leveraging key skills around facilitation, listening, and feedback-giving How to personalize your 1:1 approach to fit you and your direct reports - one size does not fit allTrade ReviewSteven Rogelberg knows more about how to improve meetings than anyone on earth. If you've ever lamented that a meeting could've been an email, this book is filled with data and practical advice for making the time we spend together less miserable and more worthwhile. * Adam Grant, PhD, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the TED podcast WorkLife *Starting, growing, and maintaining any business requires attracting and nurturing good people. And one of the best — and also most underutilized — tools in fostering talent is the 1:1 meeting. In this highly practical book, meetings expert Steven Rogelberg shares powerful science to inform and elevate these crucial interactions. Read Glad We Met — you and your team will be glad you did! * Arianna Huffington, Founder & CEO, Thrive Global *The world's leading scholar of meetings unpacks the most important meeting of all — direct conversations between managers and team members. Rooted in deep research and replete with actionable takeaways, this book will transform how — and why — you conduct these essential encounters. Glad We Met is an urgent read for anyone trying to find their footing on the modern workplace's new terrain. * Daniel H. Pink, #1 New York Times bestselling author of To Sell is Human and Drive *Steven Rogelberg is one of the most important leadership thinkers writing today. This book is insightful and compelling. Rogelberg reveals how the real work in leadership is done in conversations — sense checking, creating engagement, and building trust. * Dean Stamoulis, PhD, Managing Director, Russell Reynolds Associates *I learned so much from Glad We Met! One-on-one meetings will never go out of style because they are the bedrock of relationships, and I'm so glad Steven Rogelberg has compiled this authoritative guide to how to do them best! * Angela Duckworth, Rosa Lee and Egbert Chang Professor at the University of Pennsylvania and author of #1 New York Times bestseller, Grit: The Power of Passion and Perseverance *One-on-one meetings between managers and direct reports can make or break a team. Rogelberg shows, step by step, how to use these meetings to enhance work satisfaction and productivity. This is a very valuable book! * Carol Dweck, PhD, Lewis and Virginia Eaton Professor of Psychology, Stanford University; author of Mindset: The New Psychology of Success *The book is amazing! It's everything I never knew and I always wanted to know about 1:1s! Whether you're just starting out as a manager, or are a senior executive, a recent graduate, or have decades of experience, Glad We Met is a must read. * Adam Husein, Senior Vice President, Global Enterprise Data Science, Analytics, and Social Intelligence, Warner Bros. Discovery *We extend our minds and enhance our intelligence by thinking in concert with other people—and one of the best ways to do this is to meet one on one. In Glad We Met, Steven Rogelberg makes a powerful case for crafting our 1:1 meetings with more care and intention. Drawing on decades of research, he provides a blueprint for making such meetings effective and productive. This book is a must-read for any manager who wants to lead a team to success. * Annie Murphy Paul, author of the Washington Post bestseller The Extended Mind: The Power of Thinking Outside the Brain *You grow your people to grow your organization—a seedbed of that growth is the 1:1 meeting. This frequently unprepared for, often canceled, and seemingly inconsequential meeting can be, when deliberately done, a valuable investment in people and one that makes them feel genuinely seen. That's where Steven Rogelberg's evidence-based, decades-in-the-making, action-oriented approach to 1:1s comes in. Every manager (and parent) should read this book now. Your people and your organization will be glad you did. * Whitney Johnson, CEO, Disruption Advisors, Top #10 Management Thinker, Thinkers50, WSJ and USA Today bestselling author of Smart Growth: How to Grow Your People to Grow Your Company *It is clear that many if not most leaders struggle with carrying out their 1:1 meetings. Making matters worse, leaders often have a blind spot, with their perceptions of 1:1s being more positive than what their directors have to say. To help rectify this situation and promote the incredible potential of 1:1s, Steven Rogelberg offers compelling and practical evidence-based guidance for 1-1 meetings worth everyone's time and effort. This is a must-read for leaders, workers, and teammates around the globe. * Alex Alonso, PhD, Chief Knowledge Officer, Society for Human Resource Management (SHRM) *If world leaders read this book and led 1:1 meetings with greater collaboration and impact, the world would be more peaceful and prosperous. Until then, you should read this book to improve your own approach to management and leadership. * Asheesh Advani, CEO, Junior Achievement Worldwide *Glad We Met can fundamentally change and improve lives at work. It brings a rich, robust, and surprising science to bear on a critical leadership activity -- the 1:1 Meeting. All leaders should read this book. All coaches should read this book. * Matt Mochary, CEO Coach, CEO of Mochary Method Inc. and author of bestselling book, The Great CEO Within: The Tactical Guide to Company Building *Based on extensive research, Steven Rogelberg discusses incredibly well why effective 1:1 meetings lead to improved personnel performance and happiness, and are critical to business success. This superb book is for anyone who manages people, and for any business that wants to succeed. * Elizabeth F. Churchill, PhD, Senior Director, Google *Glad We Met is a game changer for leaders of all levels. It casts a bright light on the importance of the 1:1 meeting and how these meetings impact both individuals and the overall team. It is a delight to read, grounded in science and contains highly practical tips and stories. * Robin Cohen, PhD, Head of Talent Management Pharmaceuticals and Enterprise R&D, Johnson & Johnson *After reading this book, you will think differently about 1:1 meetings! Glad We Met provides highly compelling tools and strategies to help you unlock the full potential of your 1:1 meetings to build stronger relationships, and ultimately create a more human-centered workplace culture. This is a must read. * Jennifer Fisher, Chief Well-being Officer, Delloitte & bestselling author of Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines *Glad We Met shows how 1:1s might be the most powerful way to build trust and inspire individual performance and engagement, yet arguably is the least developed tool in a People Leader's toolkit. Dr. Rogelberg does a masterful job of conveying the art and science of 1:1 meetings and equipping managers with a simple, pragmatic and actionable playbook that they can implement immediately. * Josh Greenwald, SVP, CHRO TIAA Retirement Solutions *Rogelberg does an incredible job making the case that the 1:1 meeting should not be taken for granted by leaders. He provides highly compelling evidence-based insights designed to made 1:1s highly effective and positively impactful for all parties. No matter what leadership level you are, you will be very glad you read this book. * Dave Burwick, CEO, The Boston Beer Company *Humans have survived and thrived through the stories they tell and the connections they make with each other about their lived experience. At work and in life outside of work, small actions can produce oversized impact. As Lao Tzu prophetically noted, 'Great acts are made up of small deeds.' Professor Rogelberg poignantly and persuasively reminds us that one of the most common practices at work, one-on-one meetings, is precisely one of those 'small deeds' that contribute to 'great acts.' This evidence-based book is replete with actionable advice that can move one-on-one meetings from the mundane to the fuel that can literally transform individuals, teams, and organizations. * David Altman, PhD, Chief Research & Innovation Officer, Center for Creative Leadership *A fantastic, enjoyable book, packed with unique evidence-based insights. Glad We Met can absolutely elevate work life for both leaders and teams. A must read! * Tasha Eurich, PhD, New York Times bestselling author of Insight and Bankable Leadership *Glad We Met does for one-on-one meetings what The Surprising Science of Meetings did for standups and work sessions. At last, there is a research-backed but highly practical step-by-step guide to make the most the time you have with your direct reports. As Rogelberg keenly notes - the one-on-one meeting can be the foundation of your relationship with your team members, but only if done well. Glad We Met provides a roadmap on how to make these meetings useful and fulfilling for leaders and team members, alike. * Stephanie Johnson, PhD, Professor and Director, Doerr Institute for New Leaders and author of the WSJ bestseller, Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams *1:1s can make or break your team, your culture, and your company. In this must-read guide for managers, Dr. Rogelberg explains the evidence-based simple steps you can take to make sure every 1:1 makes you and your team better. * Laszlo Bock, former CHRO of Google and founder of Humu and Gretel.ai *Refreshingly practical, this book is the definitive guide for making meetings work- especially those all-important one-on-one meetings with people who depend on you to perform and thrive. Author Steven Rogelberg, the leading expert in the important and understudied topic of meetings, offers actionable advice that will make anyone a better manager. * Amy Edmondson, PhD, Novartis Professor of Leadership and Management, Harvard Business School and author of the bestseller, The Fearless Organization *With an approachable tone and loads of pragmatic tools and templates, Steven Rogelberg's new book on that most ubiquitous meeting type, 1:1's, is essential reading. As with his prior book on meetings, this is well-researched and grounded in solid science, but still accessible and relevant. While written to managers, this book is also useful for those who actually own those meetings - the team member. * Alexis Fink, PhD, Vice President, People Analytics and Workforce Strategy, Meta and President-Elect of the Society for Industrial and Organizational Psychology *In this era of global uncertainty, conflict, massive change, technological advances, disengaged workers, burnout, and a complete reimagination of the role work plays in our lives, Steven's book is a timely reminder of the core responsibility of a manager...to connect an employee to the mission and purpose of the organization, understand their role in the organization's success, to support them to deliver superior work that drives business results and to unleash their inner greatness. While the setting, frequency or length may vary, it starts with a caring, empathetic manager who sends powerful messages about support, inclusion, performance, and excellence during thoughtful, planned meetings and about becoming the best at the job at hand and preparing for career advancements ahead. This book is a must-read roadmap for managers to successfully take employees on that journey. * Rebecca L Ray, Executive Vice President, Human Capital, The Conference Board *So many of us miss the opportunity to use 1-1 meetings as the powerful tool they are. Thankfully, Steven Rogelberg has created the definitive guide to leading radically useful 1-1s that can build relationships and transform your connections with colleagues, team members, and your own manager. * Dorie Clark, Wall Street Journal bestselling author of The Long Game and executive education faculty, Duke University Fuqua School of Business *Glad We Met is an incredibly exciting and rare work that sheds a bright light on a critical work activity too often taken for granted - the 1:1 Meeting. Its evidence-based insights are highly compelling and can be leveraged to truly change the work lives of your team and by doing so promote success for you and your organization. This is a must read. * Robert Pasin, CEO, Radio Flyer *Glad We Met may be one of the most helpful, valuable, practical, and grounded leadership books of the year. It is insightful and a joy to read. More importantly, it is useable. Rogelberg leverages cutting edge science to guide leaders to make 1:1 meetings truly work to promote employee and leader thriving. * Peter Bregman, CEO Bregman Partners and bestselling author of 18 Minutes and Leading with Emotional Courage *My introduction to Steven was catalyzing. He packed practical, science-based wisdom into an engaging 1-hour keynote based on his excellent book, Glad We Met. Through Steven, we've taught my company, and now our clients, that your success in a 1:1 is equal to your success as a leader. 1:1's are the stage upon which you solve your complex work problems as well as where you set your leadership brand, and create a psychologically safe environment to connect, coach, develop, retain talent, and combat burnout. * Tacy M. Byham, PhD, Chief Executive Officer, DDI and co-author of Your First Leadership Job *Are you looking for a way to truly connect with your team and help them achieve their highest potential? Look no further than Glad We Met. In this book, Dr. Rogelberg offers a unique perspective on how stewardship of time and talent through effective one-on-ones nurture professional growth and lead to meeting high and hard-to-achieve goals. * Aldo Zanoni, CEO of Riva International and Co-Founder of Kairos - Software for Meetings in a Hybrid World *This highly compelling book provides a very practical and research driven blueprint for how to go about achieving effective 1:1s. And guess what - that value is in the eyes of the recipient, not those of the manager. Managers are there to support and to help their directs be at their best. A great read for anyone wanting to know how to best engage with those they work with, and by doing so, reach new heights as a manager. * Matthew Saxon, Chief People Officer, Zoom Video Communications *Are you looking for a way to truly connect with your team and help them achieve their highest potential? Look no further than Glad We Met. In this book, Dr. Rogelberg offers a unique perspective on how stewardship of time and talent through effective one-on-ones nurture professional growth and lead to meeting high and hard-to-achieve goals. * Aldo Zanoni, CEO of Riva International and Co-Founder of Kairos-Software for Meetings in a Hybrid World *Table of ContentsSection 1: Background and Foundation Chapter 1 Brief introduction to 1:1s and the science underlying this book Chapter 2 Why 1:1s Section 2: Organization for 1:1s Chapter 3 Messaging with team members Chapter 4 1:1 Meeting Frequency and Cadences Chapter 5 Logistics of 1:1s Chapter 6 Agendas and who "owns" the meeting Section 3: Carrying out 1:1s Chapter 7 Key skills, behaviors, and mindsets to make 1:1s work Chapter 8 Underlying keys to success Chapter 9 Successfully conducting/participating in the 1:1: Manager perspective Chapter 10 Successfully conducting/participating the 1:1: Team member perspective Section 4: Post meeting Chapter 11 Post meeting follow-up and tracking Chapter 12 Evaluating and improving your 1:1s Section 5: Special topics Chapter 13 Managing meeting load to lessen meeting burnout and fatigue Chapter 14 Cross-cultural/gender/age differences in perspectives on 1:1s Chapter 15 Adapting book content to 1:1s with peers Chapter 16 Adapting book content to 1:1s with customers/clients Chapter 17 References Appendices Appendix 1: Summary checklist of 1:1 key dos Appendix 2: Summary checklist of 1:1 key don'ts Appendix 3: How to effectively give feedback Appendix 4: Keys to successful coaching/mentoring Appendix 5: Conducting a career conversation Appendix 6: Keys to taking notes efficiently while still being present Appendix 7: Techniques for diffusing anger/defensiveness Appendix 8: Techniques for encouraging team members to share and communicate candidly Appendix 9: Sample agenda templates for different types of meeting Weekly 1:1 Peer-to-peer 1:1 Sales/customer 1:1 Debrief retrospective 1:1 Skip level 1:1 First 1:1 with a new employee
£21.99
Pearson Education Little Book of Big Decision Models The
Book SynopsisJames McGrath worked as an accountant and senior manager in industry, local government and as a self-employed management consultant before becoming Course Director for the MA in Education and Professional Development at the City of Birmingham University.Table of Contents Chapter 1 - The principles of decision making Introduction Model 1: Townsend’s rules of decision making Model 2: The McNamara fallacy - The vital information that decision makers ignore Model 3: Using quantitative (hard) and qualitative (soft) data in decision making Model 4: Kreiner and Christensen the consequence model Model 5: Tenenbaum and Schmid’s decision making spectrum Model 6: Roger and Blenko’s rapid decision making model Model 7: Cognitive mapping - understanding how your colleagues think Model 8: Tacit knowledge and decision making Model 9: The standard decision making model Conclusion Chapter 2 - Using data in decision making Introduction Model 10: The Pareto principle and the important vital few Model 11: Lewin’s force field analysis of the support and opposition to a decision Model 12: Scenario analysis and charting possible futures Model 13: Delphic forecasting and how to firm up predictions Model 14: Johnson, Scholes and Wittingham mapping stakeholder’s reactions Model 15: Egan’s shadow side model - dealing with the politics of decisions Model 16: The SCAMPER model and finding creative solutions Model 17: De Bono’s six thinking hats - generating different perspectives Conclusions Chapter 3 - Enhancing your decision making skills Intrduction Model 18: The Eisenhower principle and the delegation of decisions Model 19: The feedback and criticism grid Model 20: Learning to think outside the box Model 21: Goleman: Using emotional intelligence to make better decisions Model 22: Sumantra and Bruch reclaiming your job Conclusion Chapter 4 - Decisions models about you Introduction Model 23: Christensen’s strategy for a happy life Model 24: The making – of you model and how your past influences the present Model 25: The rubber band model - what holds you back and pulls you forward? Model 26: The crossroads model and which road to follow next Model 27: The personal performance model and job satisfaction Model 28: Csikzenmihalyi’s flow model and the joy of working in ‘the zone’ Model 29: Maslow’s Pyramids - what you want and what you need Model 30: The Euffe Elbaek model - a guide to your personality Model 31: Johari windows - a guide to your personality Model 32: The personal potential trap and how to avoid becoming a prisoner of other peoples’ expectations Model 33: Your attitude to risk Conclusion Chapter 5 - Decision Models about other people Introduction Model 34: Goffee and Jones - why should anyone be led by you? Model 35: Hersey and Blanchard’s situational leadership model Model 36: Manzoni and Barsoux - how managers set staff up to fail Model 37: Denseraeu, Graen and Haga - how managers set staff up to succeed Model 38: Herzberg’s motivation and hygiene theory - choosing the right carrots Model 39: The feedback sandwich - delivering negative feedback Model 40: McGregor’s features of effective and ineffective teams Model 41: The team model - building a well balanced team Conclusion Cha
£11.69
Taylor & Francis Global Champions of Sustainable Development
Book SynopsisThe 17 Sustainable Development Goals (SDGs) embody the collective aspirations of the worldâs peoples: peace, freedom, development and sustainability. The challenges associated with the struggle for attainment of these goals and objectives are as diverse and complex as the variety of human societies, national conditions and natural ecosystems worldwide. The problems to be addressed range from extreme poverty and pandemics to racism and refugee crises. Some of the best strategies and solutions to these problems emerged from unlikely places, ranging from the corporate boardrooms and halls of administration to the fields of civic engagement and the vortices of crises. Often, a single person is the dauntless driving force behind these innovative programs and courageous experiments that made all the difference to the poorest and most disadvantaged social groups. Somehow, they were able to turn the abstract goals and principles of sustainability into concrete programs and effective action.Trade Review"This book makes the vital connection between the Global Goals and local initiatives by highlighting the work of champions across a variety of contexts. In doing so, it inspires and informs the social innovator in each of us."Daniel LeClair, CEO of the Global Business School Network. Formerly served as EVP, Chief Strategy and Innovation Officer, and COO of AACSB-International."The global champions in sustainable development featured in this fascinating book offer tremendous inspiration for business and other leaders to engage their entrepreneurial spirit, and partnering capacities to create innovative and contextually-adjusted solutions to the most pressing global challenges of today. Showcasing the power of proactive and passionate approaches to the advancement of the SDGs, the book is inviting each of us, from current leaders to future generations coming out from responsible management education, to engage and contribute to a better world. Let us respond. The Earth is one, and we are so many!"Yolanda Kakabadse, Former President of the World Wide Fund for Nature (WWF), Former President of the International Union for Conservation of Nature (IUCN), and Former Minister of Environment of Ecuador. Table of ContentsIntroduction Chapter One: What does it Mean to Be a Latin family? Achievements on Sustainability of the Multi-Latina Grupo Familia Chapter Two: Champions of Sustainable Development in Africa: Challenges, Successes and Lessons Learned in Nigeria Chapter Three: Global Champions of Water and Sanitation for All Chapter Four: Making Sustainability Work in Plantation Agriculture: The Story of a Sustainability Champion in the Tea Industry in Sri Lanka Chapter Five: Among the Poorest of the Poor: Tauhid's Sustainability Approach in Northern Bangladesh Chapter Six: A Good Cup of Coffee from EcoCafe Haiti Chapter Seven: M is For Malala Chapter Eight: Role of Participatory Community Education in Ireland Chapter Nine: Men as Gender Allies: Verizon's Craig Silliman and Walmart's Alan Bryan Chapter Ten: Champions of Sustainable Development: The University for the Common Good and Grameen Caledonian College of Nursing in Bangladesh Chapter Eleven: Paths to Empowerment: A Case Study of Local Sustainability from Rural Nicaragua Chapter Twelve: Poverty Eradication and Political Engagement: A Case of Sustainable Entrepreneurship in China Chapter Thirteen: Global Champions of Sustainable Development: Uana Refugees Program: An Opportunity to Start Over Concluding Remarks
£34.19
Taylor & Francis Ltd International Corporate Governance
Book SynopsisThomas Clarke's International Corporate Governance offers a panoramic guide to corporate governance and examines the recurring crises in governance and the reform around the world.This is a popular classic book but significant changes have been made to this new edition to take account of: the continuing impact of the global financial crisis and the wave of regulation development flowing from this the profound consequences of climate change and the urgent need for corporations to respond with the commitment to sustainable value creation Important elements of the work include: contemporary governance failures including BP, VW, Boeing, GM/Tesla, Apple, Purdue Pharma, and Theranos; the ongoing vitality of the diversity of corporate governance across the world; digital disruption in capital markets and initiatives to build long-term investment; the universTable of ContentsTable of Contents: Forword Preface Cycles of Governance Boards and Directors: The Political Mechanisms of Corporate Governance Finance, Law, and Markets: The Institutional Elements of Corporate Governance Anglo-American Corporate Governance European Corporate Governance Asia Pacific Corporate Governance The Globalization of Corporate Governance Corporate Social Responsibility Corporate Governance and Climate Change Corporate Sustainability Case Studies: Corporate Governance Crisis Global Financial Crisis Cases (2007-2009) Lehman Brothers RBS UBS Iceland Asia-Pacific Cases (2009-2022) Satyam Olympus Renault-Nissan Sustainability Cases (2010-2022) BP VW Boeing GM/Tesla Apple Public Health Cases (2003-2022) Purdue Pharma Theranos
£51.99
Taylor & Francis Ltd The PurposeDriven Organisation in Times of Climate Crisis
a huge range and FREE tracked UK delivery on ALL orders.
£37.99
Springer Verlag, Singapore Lean Management for Small and Medium Sized
Book SynopsisThis book provides a step-by-step guide to implementing lean at SMEs using an approach that has been tested and fine-tuned at over a hundred organizations across India, South East Asia and the Middle East. The book approaches Lean through an implementation project cycle flow and enables the reader to understand the imperative for Lean, how to diagnose current operations, how to plan and deploy Lean and shows a path for long-term sustenance. Diverse situations such as meeting the demand fluctuations, designing a facility, or improving profit margin etc. are included in the case studies from multiple sectors, to ensure that every reader finds a situation similar to their organizational situation. While the publicly available literature on lean offers a large collection of tools and techniques, given each organization’s unique context, the choice of the right sequence of tools differ. The book offers guidelines in terms of which solutions work in which context, backed by real-cases, which is a big help to the resource constrained SMEs. This book is an equally good resource for the organizations that have already implemented lean, as it provides realistic pointers about sustaining, tackling supply chain uncertainties and going beyond Lean by integrating emerging technologies and management principles. It is an excellent resource for students and researchers studying this area and also for corporates, professionals and industry watchers.Table of Contents MODULE I: INTRODUCTION 1. History of Lean Management - Origination of Toyota Production System - Adaptation by the Western world - The competitive imperative and compelling value proposition - Cross-linkage of chapters, cases and sectors 2. Lean Management Principles - 14 principles of lean management - Customer focus - Understanding value and waste - Muda, Muri and Mura - Culture of a lean enterprise - Key Metrics MODULE II: SMEs and Lean Management 3. Overview of Small and Medium Enterprises - Definition and economic role - Challenges and constraints, Ownership and Management styles - Barriers and Enablers to Lean implementation - Targeted Lean Interventions – NCMP Lean Cluster scheme in India, Similar programs in other countries 4. Generic Framework for Lean implementation - The five stage Lean implementation framework ( Assessment, Create Flow, Enable and Support Flow, Standardize and Sustain) - Approaches to implementation · Problem Solving · The Focused Improvement Workshop · Advisory & Hand holding - Pros & Cons – what works best when MODULE III: IMPLEMENTATION 5. Commencing the Lean Journey - Diagnosis - Understanding management goals and objectives - Core Team formation – getting the buy-in - Gemba walk and identification of sources of value - Measuring the current state using tools & templates such as VSM, MFD, OEE etc. - Measuring Key metrics; Industry-specific key attributes 6. Designing the Lean Intervention & Developing Project Plan - Create a Lean Roadmap for the enterprise - Prioritizing projects – The importance of quick wins - Set-up project management organization – Lean Champions, Pillar Heads 7. Implementation - Team formation & taking ownership - Kick starting through Focused Improvement Workshops / Events - Create Flow – Core concepts such as One piece flow, process and layout design - Enable Flow – Lean tools including Cycle time reduction, line balancing, Pull systems (kanban) etc - Support Flow through SMED, Problem Solving, Jidoka etc - Validating results and updating standards - Feedback from implementation to back to plan MODULE IV: MONITORING & SUSTENANCE 8. Post-implementation Monitoring - Causes and prevention of slip-back - Post-implementation reporting - Standardizing processes through tools such as 5S, Poka-Yoke, AM, & PM etc. - Tools & Templates 9. Sustaining Lean - Why Lean journeys often fail to sustain - Building Continual Improvement culture through kaizen - Periodic Lean Assessments - Beyond Operations - Expanding lean to the rest of the organization - Commitment of senior management - Tools & Templates MODULE V: ACHIEVING LEAN EXCELLENCE 10. Turbo charging lean - Six Sigma - Industry 4.0, - Theory of Constraints - Sustainability 11. Leveraging Lean to tackle uncertainty - Increasing occurrence and intensity of supply chain disruptions - Supply Chain Risk Management - Extending lean to supply chain - Lean and flexibility - Extending lean principles to achieve supply chain resilience Appendix – Detailed Case Studies i. Animal Feed (process industry) – Company turnaround through Lean intervention ii. White Goods - Commercial refrigerator manufacturer – Classic Lean journey Tactical to Strategic; implement in existing plant to designing a new plant) iii. Restaurant (Service operations) – customer delight through service and a template to growth iv. Electronic products (High-speed discrete manufacturing) – reducing costs and building in flexibility v. Plastic toys – Lead Design for a new product and facility vi. Bulk Drugs (Pharmaceuticals) – applying problem-solving techniques for targeted improvements VIII. Agricultural Seed Processing – Lean approach for a highly seasonal industry
£67.49
University of Toronto Press Transform with Design
Book SynopsisWritten by a team of experienced innovators and researchers, Transform with Design provides unique case studies with lessons learned by organizations when building their innovation muscle.Table of Contents1. Introduction: Why Implementing Design Thinking Remains a Challenge Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson 2. Reimagining Healthcare: Implementing Design Thinking in a Health Insurance Company Matt Templeton, Sebastian Fixson, and Molly Mazzaferro 3. Design Thinking Recipe in a Food Company: The Case of Danone Sabine Gourmain, Julie Deschamps, and Sihem BenMahmoud-Jouini 4. Keeping the Momentum: The First Decade of Design Thinking at Intuit Wendy Castleman 5. Design for Joy: How Kaiser Permanente Created a Human-Centered Design Movement Christi Zuber and Lisa Carlgren 6. Throwing a Hand Grenade at the Bureaucracy: MindLab and Wicked Problems in Government David Dunne 7. The Making of a Design-Led Innovation Strategy: How Mirvac Launched the Hatch Program Natalia Nikolova, Jochen Schweitzer, and Christine Gilroy 8. From Department to Consultancy: Building Human-Centered Design Capabilities at Swisscom Katja Bürki 9. From Underdog to Design-Led Innovation: Scaling Design Thinking at Thales Sihem BenMahmoud-Jouini and Didier Boulet 10. An Army of One: How One Person Set Off a Grassroots Movement at the U.S. Department of Labor Virginia Hamilton and Lisa Carlgren 11. Veteran-Centered Healthcare: Navigating Change at the U.S. Department of Veterans Affairs Aaron Strienstra, Amber Schleuning, Veronica X. Vela, and Jaryn Miller 12. Transform with Design in Seven Lessons Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson
£22.49
TSO ITIL foundation handbook pack of 10
Book Synopsis
£98.55
Taylor & Francis Ltd Why CISOs Fail
Book Synopsis
£24.99
CRC Press Governance Risk and Compliance
a huge range and FREE tracked UK delivery on ALL orders.
£42.74
Bloomsbury Publishing PLC Operations Management An International
Book SynopsisDavid Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.Trade ReviewDavid Barnes is a brilliant writer. His book sparks curiosity through its broad coverage of operations management - all the way from classical management models to up-to-date managerial challenges. The text is vivid, informative and critical. In combination with the digital resources, it all provides an excellent platform for learning. * Ludvig Lindlöf, Chalmers University of Technology, Sweden *This textbook will revitalize my approach to research and teaching. It offers a comprehensive and objective look at key topics from an international standpoint. With his inspirational and innovative case-based approach, David Barnes provides a fresh perspective on operations management. My students will undoubtedly have a faster and better learning curve with this original new textbook. * Kjeld Nielsen, Aalborg University, Denmark *David Barnes has captured the international flavour of the contemporary challenges faced by many global enterprises. The text integrates core international business concepts with operations management principles while bringing topics to life using a range of case studies. * Lincoln Wood, University of Otago, New Zealand *Suitable for a first course in operations management at both undergraduate and postgraduate level, this textbook addresses a gap in the literature by considering issues from an international perspective. It clarifies the concepts, reviews tools and applications, and ends with an examination of new trends. * Juan Carlos Fernandez de Arroyabe, University of Essex, UK *Table of ContentsPART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT 1.Operations Management 2.Operations Performance 3.Operations Strategy PART TWO: STRUCTURAL ISSUES 4.Facilities 5. Capacity 6.Process Design and Technology 7.The Supply Network PART THREE: INFRASTRUCTURAL ISSUES 8.Planning and Control 9.Inventory Management 10.Lean Operations 11.Quality Management 12.People in Operations Management 13.Risk, Resilience and Recovery 14.Operations Improvement 15.Innovation in Operations Management PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT 16.Emerging Challenges in Operations.
£56.99
Pearson Education Talkability
Book SynopsisAfter graduating in London, with degrees in both economics and psychology, James Borg had a successful career in advertising, sales, marketing and journalism. This equipped him well for his current role as a work psychologist, business consultant and trainer in persuasion techniques, interpersonal skills and memory improvement. With his fascination for the human mind from a young age (he was admitted as one of the youngest ever members of The Magic Circle after his demonstration of 'mind-reading' and memory feats) he performed occasionally with a routine known as 'The mind and magic of James Borg'. Tuning in to other people's thoughts - and being aware of our own - is his prescription for success in all aspects of life. He's often invited on BBC radio and was selected as a Harvard Business Review author for May 2009.
£11.69
Pearson Education Logistics Engineering Management
Book SynopsisTable of Contents 1. Introduction to Logistics 2. Reliability, Maintainability, and Availability Measures 3. The Measures of Logistics and System Support 4. Logistics and Supportability Analysis 5. Logistics in the System Design and Development 6. Logistics in the Production/Construction Phase 7. Logistics in the Utilization, Sustaining Support and Retirement Phases 8. Logistics Management Appendix A: Supplier Evaluation Checklist Appendix B: Maintenance Task Analysis (MTA) Appendix C: List of Abbreviations Index
£74.99
Pearson Education Limited The Leaders Guide to Resilience
Book SynopsisAudrey Tang is a Chartered Psychologist (CPsychol), and the award winning author of The Leader's Guide to Resilience, The Leader's Guide to Mindfulness and Be A Great Manager - Now. She is a presenter with DisruptiveTV as well as the resident psychologist on The Chrissy B Show (Sky191) the UK's only TV programme dedicated to mental health and wellbeing. She offers psychological comment to TV, Radio and published media, and broadcasts her own podcast Retrain Your Brain. She keynotes at National and International conferences in the fields of resilience, leadership and team cohesion, offers psychological consultancy and leadership coaching, and is a CPD accredited trainer and FIRO-B profiler.Table of ContentsTable of Contents Part One: Defining Resilience1. Building resilient people2. Building strength3. Attracting, maintaining and retaining staff4. Harnessing drive and inspiring passion5. Establishing a responsive network6. Authentic leadership Part Two: Shaping resilient organisations7. Laying the foundations of a resilient organisation8. Behaving sustainably9. Asserting and living resilient organisational values10. Establishing a creative and innovative culture for growth11. Empowering and structuring for responsiveness12. Engaging in Mindful future planning Part 3/Epilogue: Towards a resilient future
£14.24
Business Expert Press Thriving in a Data World: A Guide for Leaders and
Book SynopsisEmployers Can Reduce Their Employees' Health Care Costs by Thinking Out of The BoxEmployee health care costs have skyrocketed, especially for small business owners. But employers have options that medical entrepreneurs have crafted to provide all businesses with plans to improve their employees' wellness and reduce their costs. Thus, the cost of employee health care benefits can be reduced markedly by choosing one of numerous alternatives to traditional indemnity policies.The Finance of Health Care provides business decision makers with the information they need to match the optimal health care plan with the culture of their workforce. This book is a must guide for corporate executives and entrepreneurs who want to attract—and keep--the best employees in our competitive economy.
£26.55
IGI Global Reshaping Entrepreneurship Education With
Book SynopsisNew small business owners are constantly pressured to play a major role in the economic growth of their respected nation. However, revitalizing how individuals think, research, teach, and implement performance strategies to improve the operations of these small businesses is critical to entrepreneurial success.Reshaping Entrepreneurship Education With Strategy and Innovation is an essential reference source that discusses strategies to overcome performance barriers as well as implementation of effective entrepreneurial processes based on a wide range of global issues. Featuring research on topics such as authentic leadership, business ethics, and social entrepreneurship, this book is ideally designed for entrepreneurs, business professionals, scholars, researchers, students, and practitioners seeking coverage on innovative performance operations of small businesses.
£130.50
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Logistics Systems Analysis
Book Synopsis"… a well structured and documented book that certainly reflects the new era of logistics." Journal of the Operational Research Society (of a previous edition) Expanded edition includes new research results and numerous modifications to enhance comprehensiveness and clarity. Two new sections, a new appendix, and more than half a dozen new figures. Provides new concept for an integrated examination of logistics systems Features "reasonable" solutions requiring as little information as possibleTable of ContentsThe Use of Succinct Models and Data Summaries.- Cost.- Optimization Methods: One-to-One Distribution.- One-to-Many Distribution.- One-To-Many Distribution with Transshipments.- Many-To-Many Distribution.
£113.99
Springer Nature Switzerland AG Strategic Performance Management: Achieving
Book SynopsisFierce competition in many industries, megatrends, the COVID-19 pandemic, the ongoing globalisation and the permanent liberalisation of markets have changed the face of economies and businesses drastically. Companies must establish suitable and long-term strategies and performance criteria in order to survive in this dynamic and hostile environment. This book provides a holistic and practical approach to strategic performance management. It combines all functions of the value chain and contains best practices in performance. The author demonstrates how new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage. The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise to achieve a competitive advantage across all business functions focusing on value-adding activities. Table of ContentsChapter 1: Performance Management as Part of the Corporate Strategy.- Chapter 2: Performance in Procurement and Supply Management.- Chapter 3: Performance Management in Operations Management.- Chapter 4: Strategic Management Tools and Excellence Models.- Chapter 5: Strategic Management Objectives, KPI and OKR.- Chapter 6: Problem-Solving and Performance Management Tools.- Chapter 7: Performance Management in Sales.- Chapter 8: Economic Pricing, 3C-Pricing and Cost-Estimation Concepts.- Chapter 9: Audits and Quality Management Systems (QMS).- Chapter 10: Business Transformation and Project Management.- Chapter 11: Performance in Finance Management.- Chapter 12: Performance through Kaizen.- Chapter 13: Performance Management to focus on Value-Added Activities.- Chapter 14: Performance Management Excellence through Change.- Chapter 15: Innovations as Part of Performance Management.
£37.49
Brisance Books LLC How to Use Limited Liability Companies & Limited
Book Synopsis
£14.24
Taylor & Francis A Modern Credit Rating Agency
Book Synopsis
£37.99
Palgrave Macmillan CSR in Practice Delving Deep
Book SynopsisContents Introduction Corporate Social Responsibility (CSR): Contrast of Meanings and Intents; A. P.Kakabadse; N.K.Kakabadse & C.Rozuel CSR Penetrating the Supply Chain: Desire Lacking Reality; A.P.Kakabadse; N.K.Kakabadse & R. Middleton Corporate Social Responsibility (CSR) in Healthcare: Case Study of a Local French Hospital; A.P. Kakabadse, N.K. Kakabadse and C. Rozuel Investment Brokers Orientation toward CSR; A.P.Kakabadse; N.K.Kakabadse & R.Knyght Ethical Considerations in Decision-Making: Case Study of the UK's Acute Private Healthcare Industry; A.P.Kakabadse; N.K.Kakabadse; C. Rozuel & K. Elliott Insider Trading - So What's Wrong With It? Examination of the Vienna, London and New York Stock Exchanges; A.P.Kakabadse; N.K.Kakabadse & A.Kaspurz CSR in the Boardroom: Myth or Mindfulness; A.P.Kakabadse; N.KakabadseTable of ContentsContents Introduction Corporate Social Responsibility (CSR): Contrast of Meanings and Intents; A. P.Kakabadse; N.K.Kakabadse & C.Rozuel CSR Penetrating the Supply Chain: Desire Lacking Reality; A.P.Kakabadse; N.K.Kakabadse & R. Middleton Corporate Social Responsibility (CSR) in Healthcare: Case Study of a Local French Hospital; A.P. Kakabadse, N.K. Kakabadse and C. Rozuel Investment Brokers Orientation toward CSR; A.P.Kakabadse; N.K.Kakabadse & R.Knyght Ethical Considerations in Decision-Making: Case Study of the UK's Acute Private Healthcare Industry; A.P.Kakabadse; N.K.Kakabadse; C. Rozuel & K. Elliott Insider Trading - So What's Wrong With It? Examination of the Vienna, London and New York Stock Exchanges; A.P.Kakabadse; N.K.Kakabadse & A.Kaspurz CSR in the Boardroom: Myth or Mindfulness; A.P.Kakabadse; N.Kakabadse
£85.49
Taylor & Francis Ltd Designing for the Circular Economy
Book SynopsisThe circular economy describes a world in which reuse through repair, reconditioning and refurbishment is the prevailing social and economic model. The business opportunities are huge but developing product and service offerings and achieving competitive advantage means rethinking your business model from early creativity and design processes, through marketing and communication to pricing and supply. Designing for the Circular Economy highlights and explores state of the art' research and industrial practice, highlighting CE as a source of: new business opportunities; radical business change; disruptive innovation; social change; and new consumer attitudes.The thirty-four chapters provide a comprehensive overview of issues related to product circularity from policy through to design and development. Chapters are designed to be easy to digest and include numerous examples. An important feature of the book is the case studies section that covers a diverse range oTrade Review"For those looking for a ‘unified theory’ reconciling the ideals of sustainable development with the inexorable growth of industrial and individual consumption, the concept of the circular economy offers a tantalising vision of the principles the world needs urgently to embrace. In this comprehensive and timely volume Professor Charter and his numerous international contributors bring to life the concepts and the practices that lie at the heart of how the circular economy must fulfil its potential if we are to live within our planetary ecological boundaries." - Dr David Wheeler, Founder, Academy for Sustainable Innovation, Special Advisor to Dean, Faculty of Environmental Studies, York University, Former President and Vice-Chancellor, Cape Breton University, Canada.Table of ContentsAbout the Editor, About the Contributors, Chapter 1 – Introduction, Charter, Chapter 2 – Circular Industrial Economy, Stahel, Chapter 3 - Circular Economy Innovation and Design: Setting the Scene, Charter, Chapter 4 - Framing circularity at an organisational level, Cumming, Chapter 5 - Circular Economy Policy, Benoy and Lehne, Chapter 6 - Why Asia Matters: Circular Economy in Japan, China and Taiwan, Cheng, Chapter 7 - Circular businesses: benefits, approaches, and challenges, Burgon and Wentworth, Chapter 8 - Circular thinking in design: reflections over 25 years’ experience, O’Connor, Chapter 9 - Business Models for a Circular Economy, Charter and McLanaghan, Chapter 10 - Designing Product/Service-Systems for a Circular Economy, McAloone and Pigosso, Chapter 11 - Key issues when Designing Solutions For a Circular Economy, Lindahl, Chapter 12 - Laser Printing and the Circular Economy: Kyocera challenges the status quo, Parker, Chapter 13 - Circularity Thinking: Systems thinking for circular product and business model (re)design: Identifying waste flows and redireting them for value creation and capture, Blomsma and Brennan, Chapter 14 - Design for Product Integrity in a Circular Economy, Bakker, Balkenende and Poppelaars, Chapter 15 - Thinking Life Cycle in a Circular Economy, Brimacombe, Chapter 16 - Design for Resource Value (DfRV), Stevels, Chapter 17 - Circular Textile Design: Old Myths and New Models, Earley and Goldworthy, Chapter 18 - Circular Economy and Design for Remanufacturing, Sundin, Chapter 19 - Repair Cafes: Potential implications for product design and development, Keiller and Charter, Chapter 20 - Dislocated Temporalities: Valuing difference and working together, Chapman and Chalaris, Chapter 21 - Design for a Circular Economy (CE) in Industry 4.0, Hunt, Chapter 22 - 3D Printing: Revolutionising the Way We Repair Things, Terzioglu, Chapter 23 - Exploring circular design opportunities for Wearable Technology , Prahl, Chapter 24 - Makerspaces as free experimental zones, Kohtala, Chapter 25 - Repair Cafes: Circular and Social Innovation, Charter and Keiller, Chapter 26 - Delivering a more Circular Economy for Electrical Goods in Retail in the UK, Hilton, Chapter 27 - Accelerating the circular economy @ HP, McIntyre, Chapter 28 - iFixit: A Case Study in Repair, Wiens, Chapter 29 - Lessons Learned from Practice when Developing a Circular Business Model, Vildåsen , Chapter 30 - Interface: Net-Works – lessons learnt turning nets into carpet, Khoo, Chapter 31 - ‘Who is mining the Anthropocene?’, Baker-Brown, Chapter 32 - Reversible Building Design, Durmisevic, Chapter 33 - Design and the Circular Economy in the UK Blinds and Shutter Industry, Andrews, Grussa, Chalk and Bush., Chapter 34 - Circularity information management for buildings: the example of Materials Passports, Luscuere and Mulhall, Index.
£51.29
Bloomsbury Publishing Plc Getting Results Through Collaboration: Networks
Book SynopsisPublic policy makers and managers in public administration operate under a unique set of circumstances that differ significantly from those in the private sector. Collaboration through networks is a feature of both sectors, but in the private sector it is often characterized by partnerships and alliances meant to benefit a particular company or industry, whereas collaboration through networks in the public sector involve disparate organizations working toward a common goal and not merely to enhance the performance of one among them. Therefore, much of the work that has been published in the business management literature on collaboration through networks does not apply wholesale, without revisions, to the public sector. Mandell and her contributors fill that gap by bringing together academic and practitioner perspectives into a coherent, holistic examination of the operative processes in public-sector networks and network structures. Networks and network structures by definition imply interactions among many organizations, individuals, or interest groups. The definition is broadened here to include collaborative efforts that take place within different countries as well as those that cross national borders. Going beyond the usual emphasis on the opportunities and promises of collaboration through networks, Mandell and her contributors take a hard look at such pitfalls and constraints as those involving power conflicts between individual and organizational commitments, the dichotomy between the need for flexibility and the need for rules and procedures, the difference between the needs and expectations of a national public and a local public, and accountability issues that arise from the need to satisfy outside regulators as well as the goals of the network. In addition to these unique contributions to the literature on networks and network structures, Mandell addresses the important but often overlooked behavioral (micro) issues--e.g., motivation, change, and communication--that tend to be drowned out by the overriding emphasis in the literature on structural (macro) issues. Reflects the latest thinking in the field and explores up-to-the-minute innovations currently being developed.Table of ContentsPreface Overview by Myrna P. Mandell Models and Typologies for Understanding the Nature and Management of Networks After the Network is Formed: Process, Power and Performance by Robert Agranoff and Michael McGuire From Subnet to Supranet: A Proposal for a Comparative Network Framework to Examine Network Interactions Across Borders by Matthew Mingus Assessing and Modeling Determinants of Capacity for Action in Networked Public Programs by Glenn W. Rainey Jr. and Terry Busson Multiorganizational, Multisector, and Multicommunity Organizations: Setting the Research Agenda by Beverly A. Cigler Behavioral Implications of Networks Environmental Networks: Relying on Process or Outcome for Motivation by Lisa S. Nelson Bringing About Change in a Public School System: An Interorganizational Network Approach by Rupert Chisholm Lessons from the Field: Extending Analytical Findings--Experiences from the United States The Impact of Network Structures on Community Building Efforts: The Los Angeles Roundtable for Children Community Studies by Myrna P. Mandell Creating Networks for Inter-Organizational Settings: A Two Year Follow-up Study on Determinants by Renu Khator and Nicole Ayers Brunson Experiences from the International Arena Cross-Sectoral Policy Networks: Lessons from Developing and Transitioning Countries by . Derick W. Brinkerhoff and Jennifer M. Brinkerhoff Will the People Really Speak? A Networking Perspective on Hong Kong as It Attempts to Build a Democratic Political Infrastructure by Robert W. Gage The New South Wales Demonstration Projects in Integrated Community Care by Michael Fine Lessons from the Field: Views of Practitioners--Views From the U.S. Neighborhood Networks in Worcester: Partnerships that Work by Richard Ford, Laurie Ross and Mardia Coleman Reaching Consensus on the Tampa Bay Estuary Program Interlocal Agreement: A Perspective by Richard Eckenrod Thoughts on Motivational Problems in Networks by Nina Burkardt Views from the International Arena Empowering Communities Through the Use of Place Management by Illana Halliday Getting Things Done Through Networks by Shayne Walker and Catherine Goodyear ISKM (Intergrated Systems for Knowledge Management): A Participatory Framework to Help Communities Identify and Adopt More Sustainable Resource Management Practices by Will Allen, Ockie Bosch, and Margaret Kilvington Index
£66.60
IGI Global Cases on Economics Education and Tools for
Book Synopsis
£202.35
Springer Nature Switzerland AG Service Management: Theory and Practice
Book Synopsis This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners. Table of Contents1. Reading and Managing Service Businesses2. Service Research and Service Theory3. Business Models and Service Strategy4. Techno Service Worlds? Digitization of Service Businesses5. Service Operations and Productivity6. Service Personnel and their Management7. Process and Product Innovation in Service Businesses8. Customer First: Understanding Customers9. Marketing Services10. Manufacturing Companies and the Shift towards Servitization11. Supply Chains and Logistics Services12. Internationalizing Service Businesses13. Measuring Company Performance and Customer Satisfaction14. Reading and Managing Service Businesses: An Integrated Case Study Approach.
£75.99
Springer Nature Switzerland AG Demand Prediction in Retail: A Practical Guide to
Book SynopsisFrom data collection to evaluation and visualization of prediction results, this book provides a comprehensive overview of the process of predicting demand for retailers. Each step is illustrated with the relevant code and implementation details to demystify how historical data can be leveraged to predict future demand. The tools and methods presented can be applied to most retail settings, both online and brick-and-mortar, such as fashion, electronics, groceries, and furniture. This book is intended to help students in business analytics and data scientists better master how to leverage data for predicting demand in retail applications. It can also be used as a guide for supply chain practitioners who are interested in predicting demand. It enables readers to understand how to leverage data to predict future demand, how to clean and pre-process the data to make it suitable for predictive analytics, what the common caveats are in terms of implementation and how to assess prediction accuracy.Table of Contents1. Introduction.- 2. Data Pre-Processing and Modeling Factors.- 3. Common Demand Prediction Methods.- 4. Tree-Based Methods.- 5. Clustering Techniques.- 6. Evaluation and Visualization.- 7. More Advanced Methods.- 8. Conclusion and Advanced Topics.
£75.99
Springer Nature Switzerland AG Improving Supply Chains in the Oil and Gas
Book SynopsisThis book analyses and proposes solutions to one of the core challenges faced in the Maintenance, Repair and Operations (MRO) supply chains in the oil and gas industry, a field that is currently impacted by low oil prices, emerging technologies and a societal transition to cleaner energies. It describes the end-to-end nature of the oil and gas supply chain, and challenges paradigms and accepted ways of working within the industry – such as wastes driven by broken interfaces, naivete regarding supply chains, and the practice that considers re-organisation to be the answer to these challenges – and identifies opportunities to shift this paradigm towards reliability and value. Moreover, the book shares the authors’ front-line experience and encourages readers to consider deploying the solutions presented in their own contexts. The insights from the book’s 12 modules are based on personal experiences and are industry-generic, allowing them to be transferred to other MRO supply chains. Readers are encouraged to use this book as a reference for their own supply chain transformations. The book is primarily intended for practitioners, including chief operating officers, chief financial officers, chief supply chain officers, engineers and heads of procurement, purchasing, operations, and materials management.Table of Contents1. Lower Forever.- 2. The OPEX Challenge.- 3. Supply Chain Development in Oil & Gas Industry.- 4. The Missing Pieces.- 5. 12 Modules for Supply Chain Transformation.- 6. When Culture Meets Transformation.- 7. Getting Started.
£56.99
Springer Nature Switzerland AG Supply Chain Resilience: Insights from Theory and
Book SynopsisEvery global crisis highlights the strategic importance of industrial and non-profit supply chains for society. In terms of coping with unforeseen and unpredictable events, supply chain resilience enables the parties and networks involved to stay successful during and after the disruption. Furthermore, a resilient supply chain contributes to the sustainable competitive advantage of the entire value chain. Written by scholars and practitioners alike, this book not only puts forward a new framework for resilience in supply chain management, but also presents best practice cases from various areas and industries. As a particular highlight, it includes a Delphi study that gathers state-of-the-art insights from supply chain leaders. In addition to practical approaches, methods and tools, the book also offers food for thought on the future of supply chain resilience. As such, it offers a valuable resource for current and future managers in the public and private sector, as well as researchers and students engaged in this field.Table of ContentsPart I: Supply Chain Disruptions and Resilience.- 1. Definition and Development of Supply Chain Resilience.- 2. Supply Chain Resilience: A Decade of Evolvement.- 3. Supply Chain Resilience Framework.- 4. Supply Chain Challenges During the COVID-19 Pandemic.- 5. Pandemic-Related Disruptions in the Field of Freight Transportation.- 6. Modern Slavery and Working Conditions in the European Trucking Industry: A Growing Threat to Supply Chain Resilience.- Part II: Measuring Resilience.- 7. Enhancing Supply Chain Resilience Through Incorporating Business Continuity Management Systems.- 8. Measuring and Fostering Supply Chain Resilience in the Humanitarian Context.- 9. The Value of Artificial Intelligence for More Resilient Supply Chains.- 10. Applying Blockchain Technologies for Increasing Supply Chain Resilience.- Part III: Achieving Resilience.- 11. Policy Options for Strengthening Resilience to Achieve Strategic Autonomy for Austria in a Disrupted World.- 12. Managing Supply Chain Resilience for Sustainability in an Uncertain World: Challenges and Solutions.- 13. Supply Chain Resilience in the Fourth Industrial Revolution.- 14. Resilient Supply Chain Network Design: An Overview of Optimization Models.- Part IV: Resilience in Theory and Practice.- 15. Resilient Supply Chains: A Practical Guide for Successful Implementation.- 16. What Really Works: A Practitioner’s Critical Review on Supply Chain Resilience Research.- 17. Delphi Study on Supply Chain Resilience.- Part V: Supply Chain Resilience in Different Functional Areas.- 18. Commodity Price Risks: Strategies to Increase Supply Chain Resilience.- 19. Achieving Supply Chain Resilience Through Additive Manufacturing.- 20. Resilience in Warehousing.- 21. How to Successfully Master a Pandemic in a Global Distribution Network?.- 22. Resilience Strategies for Freight Transportation: An Overview of the Different Transport Modes Responses.- 23. Thoughts About Individual Resilience Impact to Team and Organization.- Part VI: Supply Chain Resilience in Different Industries.- 24. Resilient Supply Chains in the Parcel Shipping Sector.- 25. Deep Dive on Resilience in the Aviation Industry: Between Resilience for Short-Term Disruptions and Focus on Long-Term Preparedness.- 26. Semiconductor Supply Chain: A 360-Degree View of Supply Chain Risk and Network Resilience Based on GIS and AI.- 27. Ways to Build Resilient Inbound Transportation Logistics in the Automotive Industry.- 28. Overview of the Enablers of Humanitarian Supply Chain Resilience.- 29. Resilience and Military Supply Chain Management.- 30. Concluding Remarks.
£42.74
Springer International Publishing AG The Elements of Joint Learning and Optimization
Book SynopsisThis book examines recent developments in Operations Management, and focuses on four major application areas: dynamic pricing, assortment optimization, supply chain and inventory management, and healthcare operations. Data-driven optimization in which real-time input of data is being used to simultaneously learn the (true) underlying model of a system and optimize its performance, is becoming increasingly important in the last few years, especially with the rise of Big Data. Table of ContentsPart 1: Generic Tools.- Chapter 1: The Stochastic Multi-armed Bandit Problem.- Chapter 2: Reinforcement Learning.- Chapter 3: Optimal Learning and Optimal Design.- Part 2: Price Optimization.- Chapter 4: Dynamic Pricing with Demand Learning: Emerging Topics and State of the Art.- Chapter 5: Learning and Pricing with Inventory Constraints.- Chapter 6: Dynamic Pricing and Demand Learning in Nonstationary Environments.- Chapter 7: Pricing with High-Dimensional Data.- Part 3: Assortment Optimization.- Chapter 8: Nonparametric Estimation of Choice Models.- Chapter 9: The MNL-Bandit Problem.- Chapter 10: Dynamic Assortment Optimization: Beyond MNL Model.- Part 4: Inventory Optimization.- Chapter 11: Inventory Control with Censored Demand.- Chapter 12: Joint Pricing and Inventory Control with Demand Learning.- Chapter 13: Optimization in the Small-Data, Large-Scale Regime.- Part 5: Healthcare Operations.- Chapter 14: Bandit Procedures for Designing Patient-Centric Clinical Trials.- Chapter 15: Dynamic Treatment Regimes.
£85.49
Springer International Publishing AG Inventory Control
Book SynopsisThis third edition, which has been fully updated and now includes improved and extended explanations, is suitable as a core textbook as well as a source book for industry practitioners. It covers traditional approaches for forecasting, lot sizing, determination of safety stocks and reorder points, KANBAN policies and Material Requirements Planning. It also includes recent advances in inventory theory, for example, new techniques for multi-echelon inventory systems and Roundy's 98 percent approximation. The book also considers methods for coordinated replenishments of different items, and various practical issues in connection with industrial implementation.Other topics covered in Inventory Control include: alternative forecasting techniques, material on different stochastic demand processes and how they can be fitted to empirical data, generalized treatment of single-echelon periodic review systems, capacity constrained lot sizing, short sections on lateral transshipments and on remanufacturing, coordination and contracts. As noted, the explanations have been improved throughout the book and the text also includes problems, with solutions in an appendix.Trade Review“The book is well structured and written with care. … Numerous examples and problems to solve (given at the end of each chapter) facilitate deep understanding of the theoretical foundations and help in following the associated mathematics. A particularly attractive aspect of the presented material is its giving precise indications for the industry practitioners about application of the discussed methods and algorithms in real systems.” (Przemysław Ignaciuk, Mathematical Reviews, May, 2017)“An outstanding text in inventory control, fitting all pedagogic and scientific targets. Indispensable for researchers, doctoral students, and sophisticated practitioners and also for anybody curious and interested on the matter.” (Manuel Alberto M. Ferreira, Acta Scientia et Intellectus, Vol. 1 (3), 2015)Table of Contents
£94.99
Springer International Publishing AG Operational Logistics: The Art and Science of
Book SynopsisThis book explores the theoretical foundations and applications of military operational logistics (OpLog). OpLog theory has two facets: qualitative and quantitative.The qualitative facet is imbedded in the theory of operational level of war or operational art. It includes principles, imperatives and tenets, which are stated and analyzed in the first few chapters. The quantitative facet relates to the scientific aspects of OpLog. It is manifested by formal network models representing structural and operational features of an OpLog system. The book examines the two facets and integrates them into a unified presentation. Important OpLog applications a re described and discussed.Chapter 1 presents a general introduction to military logistics. Chapter 2 discusses the px;font-family: monospace;">general structure and characteristics of logistics and describes its three levels – strategic, operational and tactical. Chapter 3 describes the foundation of OpLog. Chapter 4 deals with OpLog planning. Chapter 5 addresses the issue of logistic information, and Chapter 6 deals with forecasting logistic demands. Chapters 7 and 8 are new additions to this second edition. They address logistics aspects of two contemporary operational topics – insurgencies and humanitarian assistance.Chapter 9 describes the first version of the logistic network model. Chapter 10 addresses an important OpLog characteristic – Flexibility. Chapter 11 discusses two major challenges in OpLog practice: force accumulation, 4419px; font-family: monospace;">and medical treatment and evacuation. Chapter 12 presents an inter-temporal network optimization model designed to determine deployment and employment of 3333px;font-family: monospace;">the OpLog support chain during military operations.Table of ContentsIntroduction.- Structure, Terminology and Analytic Tools.- The Foundation of Operational Logistics.- Planning.- Information.- Forecasting Logistic Demands.- Insurgency and Counterinsurgency Logistics.- Humanitarian Logistics.- The Visual Network Model.- OpLog Flexibility.- Two Critical OpLog Functions.- Optimizing Logistic Networks.
£56.99
Springer International Publishing AG Elements of Manufacturing, Distribution and
Book SynopsisThis book describes a variety of quantitative methods that are vital to planning and control in the operations of the industrial world, from suppliers to manufacturing plants to distribution centers and to the dealers and stores. The topics include: forecasting, measuring forecast error, determining the order quantity, safety stock, when and how much inventory to replenish, all this for individual items and for a distribution network where the items are housed in multiple locations. Further quantitative methods are: manufacturing control, just-in-time, assembly, statistical process control, distribution network, supply chain management, transportation and reverse logistics. The methods are proven, practical and doable for most applications. The material in Elements of Manufacturing, Distribution and Logistics presents topics that people want and should know in the work place. The presentation is easy to read for students and practitioners. There is little need to delve into difficult mathematical relationships, and numerical examples are presented throughout to guide the reader on applications. Practitioners will be able to apply the methods learned to the systems in their locations, and the typical professional will want the book on their bookshelf for reference. Everyone in professional organizations like APICS, DSI and INFORMS; MBA graduates, people in industry, and students in management science, business and industrial engineering will find this book valuable.Table of ContentsForecasting.- Forecast Error.- Order Quantity.- Safety Stock.- Replenishments.- Distribution Control.- Manufacturing Control.- Just-in-Time.- Assembly.- Statistical Process Control.- Distribution Network.- Supply Chain Management.- Transportation.- Reverse Logistics.
£89.99
Springer Verlag, Singapore Sustainable Production and Consumption Systems
Book SynopsisThis book opens up a critical dimension to the field of industrial ecology. The book discusses the post COVID-19 trends in the field of industrial ecology and evolving practices adopted by firms for betterment of environment and society. The authors identify valuable lessons to be learned and present conceptual frameworks to guide future industrial ecology applications. Transforming industrial systems into closed-loop industrial ecosystems dramatically reduces the negative impact of industrial activities on the environment. Therefore, this book is important not only for operation management scholars but also those who are interested in ensuring an environmentally sustainable future.Table of Contents- Chapter 1. Introduction to sustainable production and consumption systems - Chapter 2. Post COVID-19 development of sustainable production and consumption systems - Chapter 3. Evolution of practices in sustainable production - Chapter 4. Applications of Industrial Symbiosis - Chapter 5. Life Cycle Thinking and Analysis, and Industrial Ecology Frameworks - Chapter 6. Technological revolution in Industrial ecology - Chapter 7. Sustainable consumption trend in emerging economies - Chapter 8. Sustainable production and developed countries - Chapter 9. Innovative practices and advanced technologies application to balance triple bottom line - Chapter 10. Future of sustainable production and consumption
£123.49
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Data Governance for Managers: The Driver of Value
Book SynopsisProfessional data management is the foundation for the successful digital transformation of traditional companies. Unfortunately, many companies fail to implement data governance because they do not fully understand the complexity of the challenge (organizational structure, employee empowerment, change management, etc.) and therefore do not include all aspects in the planning and implementation of their data governance. This book explains the driving role that a responsive data organization can play in a company's digital transformation. Using proven process models, the book takes readers from the basics, through planning and implementation, to regular operations and measuring the success of data governance. All the important decision points are highlighted, and the advantages and disadvantages are discussed in order to identify digitization potential, implement it in the company, and develop customized data governance. The book will serve as a useful guide for interested newcomers as well as for experienced managers.Table of ContentsChapter 1. Introduction.- Part 1. Basics.- Chapter 2. What is Data Governance?.- Part 2. Planning.- Chapter 3. Success Factors for the Implementation.- Part 3. Implementation.- Chapter 4. Development of a Responsive Operating Model.- Part 4. Digital Transformation.- Chapter 5. Fundamentals of the Digital Transformation.- Chapter 6. Data Governance as Driver of Value Stream Optimization and as Pacemaker for the Digital Transformation.- Part 5. Performance Measurement.- Chapter 7. Measuring the Success of Data Governance.- Chapter 8. List of Principles.- Chapter 9. Bonus: Data Definition Template.- Chapter 10. Closing Words.
£33.74
J Ross Publishing Project Quality Management: Why, What and How
Book SynopsisProject Quality Management: Why, What and How, Third Edition adds helpful detail and action steps to the generally described principles defined in A Guide to the Project Management Body of Knowledge—7th Edition (PMBOK Guide). It augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. In its first edition, Project Quality Management was the recipient of the PMI David I. Cleland Project Management Literature Award. The award-winner offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. This third edition features updated and enhanced material that meets the needs of practitioners, trainers, college instructors, and their students! Course instructor material is also available.Table of Contents PrefaceAbout the AuthorWeb Added Value Section I. Quality FoundationsChapter 1: Understanding Quality in the Project Management DomainChapter 2: Evolution of Quality and Its Contemporary Application to ProjectsChapter 3: Pioneers and Paradigms Section II. Quality ManagementChapter 4: Project Quality PlanningChapter 5: Project Quality AssuranceChapter 6: Project Quality Control and Quality Improvement Section III. Tools for Managing Project QualityChapter 7: Collecting and Understanding Project DataChapter 8: Understanding Project ProcessesChapter 9: Analyzing Project ProcessesChapter 10: Solving Project ProblemsChapter 11: Common Project Practices Section IV. Quality in PracticeChapter 12: Project Systems and SolutionsChapter 13: Why Not Quality? EpilogueAppendix 1: Case Study: Dakota Wireless NetworkAppendix 2: Project TrainingAppendix 3: Project LeadershipAppendix 4: Leading Change: A Model by John KotterIndex
£37.00
