Management decision making Books
Manning Publications Think Like a CTO
Book SynopsisAn effective Chief Technology Officer shapes almost every aspect of a modern business. This book shares the experience and advice of veteran CTOs and industry experts for handling IT crises, leading tech teams, and creating an inspiring vision for your company. In Think Like a CTO you will learn: Effective interaction and relationship building with other C-level executives Creating long term visions and executing on short term goals Interviewing, hiring, and terminating team members Negotiating salaries and managing promotions Architecting future proofed systems Handling security breaches and ransomware attacks Putting together budgets and working with your CFO Identifying and managing outsourced vendor opportunities Managing and communicating bad news by leading with data, not passion Being the kind of leader that employees want to follow and emulate Becoming a CTO is an incredible accomplishment. It's also one of the hardest transitions a technologist can make. This high-power and high-pressure role demands skills that are rarely developed as a software engineer. Think Like a CTO shines a light on all the areas an aspiring CTO needs to master to succeed. You'll learn how to build incredible working relationships with the rest of the C-suite, transform a company with private equity, and recruit and manage your development team. With this book as your guide, you'll quickly become a trusted leader figure with an inspiring vision for your company. about the technology Every modern company is a technology company, and that makes the CTO one of the most important leaders in an organization. The CTO must plan a company's technology vision, build and lead the team to get it done, and effectively interact with business leaders, clients, and investors. A highly effective CTO is vital for a company's continued growth and success. This book will show you how to be that CTO. about the reader For technology leaders working in or aspiring towards a CTO role.
£37.04
John Murray Press Leading from Purpose
Book Synopsis LEADING FROM PURPOSE IS TRANSFORMING LEADERSHIP AT THE WORLD''S TOP COMPANIES''I can''t imagine leading Ben & Jerry''s without it'' Jostein Solheim, CEO of Ben & Jerry''s ''Makes lives deeper, organisations stronger and society more cohesive.'' Paul Polman, CEO, Unilever''Purpose has really enhanced my impact as a leader.'' Ralph Hamers, CEO of ING Bank''My purpose has acted as a guiding light to help me centre and ground myself to lead effectively when it''s needed most.'' Loren Shuster, Chief People Officer at LEGO Drawing on ten years of experience working with more than 10,000 executives from companies around the world, Nick Craig takes you on a revelatory journey to understand your purpose, find clarity and focus and lead with inspiration.When uncovered, purpose becomes our most fundamental guiding principle. Explaining where true purpose lies and demystifying whereTrade ReviewA testament to the power of purpose, based on powerful insights on how to apply it in a way that makes lives deeper, organisations stronger and society more cohesive. -- Paul Polman, CEO, UnileverCaution: this is a book about purpose. Do this work and it will change the way you live, love, parent and lead. Once you live your purpose, you can't unlive it. -- Brené Brown, New York Times bestselling author of 'The Gifts of Imperfection', from the forewordAfter 25 years of corporate life, I knew there was an underlying driver, but could not put my finger on it - that is until I explored with Nick his work around Purpose. Since then, my purpose has acted as a guiding light to help me centre and ground myself to lead effectively when it's needed most. -- Loren Shuster, Chief People Officer at LEGONick Craig's breakthrough book will transform your leadership as you discover your authentic purpose. With his depth of understanding, brilliant insights and powerful examples, Craig enables you to find the deeper meaning of your life so you can make a lasting impact on the world around you. -- Bill George, Senior Fellow at Harvard Business School and former Chair & CEO of MedtronicWorking with Craig dramatically changed my professional path and I can't imagine leading Ben & Jerry's without it. -- Jostein Solheim, CEO of Ben & Jerry'sArticulating my own purpose has not been a process of invention, but a process of discovery, and working with Nick helped put the various pieces together. Having discovered my own purpose has really enhanced my impact as a leader. -- Ralph Hamers, CEO of ING BankLeadership - useful, generous, humble leadership - is our most urgent need today. Nick Craig shares his wisdom on how each of us can make a difference, starting now. -- Seth Godin, New York Times bestselling author of 'Linchpin'Some say it takes up to 10,000 hours to master a skill. Fortunately, Nick Craig has done the hard work for us. Listen closely, because Nick Craig is truly the Master of Purpose. * Scott A. Snook, Senior Lecturer of Business Administration, Harvard Business School *Nick Craig has developed a model that unlocks that journey, creating a pathway for clarity of purpose and mission. The implementation of this model across several hundred of senior leaders has seen deeper alignment with core values, a greater focus on our core mission and continued improvement in the culture and performance of the organisation. * Michael Schneider, Managing Director, Bunnings Group *
£13.49
Harvard Business Review Press Five Minds for the Future
Book SynopsisWe live in a time of relentless change. The only thing that?s certain is that new challenges and opportunities will emerge that are virtually unimaginable today. How can we know which skills will be required to succeed?In Five Minds for the Future, bestselling author Howard Gardner shows how we will each need to master five minds that the fast-paced future will demand:· The disciplined mind, to learn at least one profession, as well as the major thinking (science, math, history, etc.) behind it· The synthesizing mind, to organize the massive amounts of information and communicate effectively to others· The creating mind, to revel in unasked questions - and uncover new phenomena and insightful apt answers· The respectful mind, to appreciate the differences between human beings - and understand and work with all persons· The ethical mind, to fulfill one''s responsibilities as both a worker and a citizen<
£19.00
Harvard Business Review Press HBRs 10 Must Reads on Making Smart Decisions with
Book SynopsisLearn why bad decisions happen to good managersand how to make better ones.If you read nothing else on decision making, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you and your organization make better choices and avoid common traps.Leading experts such as Ram Charan, Michael Mankins, and Thomas Davenport provide the insights and advice you need to: Make bold decisions that challenge the status quo Support your decisions with diverse data Evaluate risks and benefits with equal rigor Check for faulty cause-and-effect reasoning Test your decisions with experiments Foster and address constructive criticism Defeat indecisiveness with clear accountability
£16.14
John Wiley & Sons Inc Decision Analysis for Management Judgment
Book SynopsisDecision Analysis for Management Judgment is unique in its breadth of coverage of decision analysis methods. It covers both the psychological problems that are associated with unaided managerial decision making and the decision analysis methods designed to overcome them.Table of ContentsForeword Lawrence D. Phillips vii Preface ix Chapter 1 Introduction 1 Chapter 2 How people make decisions involving multiple objectives 15 Chapter 3 Decisions involving multiple objectives: SMART 33 Chapter 4 Decisions involving multiple objectives: alternatives to SMART 65 Chapter 5 Introduction to probability 95 Chapter 6 Decision making under uncertainty 117 Chapter 7 Decision trees and influence diagrams 161 Chapter 8 Applying simulation to decision problems 187 Chapter 9 Revising judgments in the light of new information 221 Chapter 10 Heuristics and biases in probability assessment 245 Chapter 11 Methods for eliciting probabilities 275 Chapter 12 Risk and uncertainty management 297 Chapter 13 Decisions involving groups of individuals 309 Chapter 14 Resource allocation and negotiation problems 337 Chapter 15 Decision framing and cognitive inertia 361 Chapter 16 Scenario planning: an alternative way of dealing with uncertainty 387 Chapter 17 Combining scenario planning with decision analysis 423 Chapter 18 Alternative decision-support systems and conclusions 437 Suggested answers to selected questions 469 Index 475
£48.40
Harvard Business Review Press Senior Leadership Teams
Book SynopsisAn organization’s fate hinges on its CEO—right? Not according to the authors of Senior Leadership Teams. They argue that in today''s world of neck-snapping change, demands on leaders in top roles are rapidly outdistancing the capabilities of any one person - no matter how talented. Result? Chief executives are turning to their enterprise''s senior leaders for help. Yet many CEOs stumble when creating a leadership team. One major challenge is that senior executives often focus more on their individual roles than on the top team''s shared work. Without the CEO''s careful attention to setting the team up correctly, these high-powered managers often have difficulty pulling together to move their organization forward. Sometimes they don''t even agree about what constitutes the right path forward. The authors explain how to determine whether your organization needs a senior leadership team. Then, drawing on their study of 100+ top teams frTrade Review“With firsthand knowledge and compelling real-life examples, Senior Leadership Teams presents indispensable guidance on getting your best people to work and thrive – together.” — David Gergen, Director Center for Public Leadership, John F. Kennedy School of Government
£23.75
Wharton Digital Press The Ostrich Paradox: Why We Underprepare for
Book Synopsis"The Ostrich Paradox boldly addresses a key question of our time: Why are we humans so poor at dealing with disastrous risks, and what can we humans do about it? It is a must-read for everyone who cares about risk." —Daniel Kahneman, winner of the Nobel Prize in Economics and author of Thinking, Fast and Slow We fail to evacuate when advised. We rebuild in flood zones. We don't wear helmets. We fail to purchase insurance. We would rather avoid the risk of "crying wolf" than sound an alarm. Our ability to foresee and protect against natural catastrophes has never been greater; yet, we consistently fail to heed the warnings and protect ourselves and our communities, with devastating consequences. What explains this contradiction? In The Ostrich Paradox, Wharton professors Robert Meyer and Howard Kunreuther draw on years of teaching and research to explain why disaster preparedness efforts consistently fall short. Filled with heartbreaking stories of loss and resilience, the book addresses: •How people make decisions when confronted with high-consequence, low-probability events—and how these decisions can go awry •The 6 biases that lead individuals, communities, and institutions to make grave errors that cost lives •The Behavioral Risk Audit, a systematic approach for improving preparedness by recognizing these biases and designing strategies that anticipate them •Why, if we are to be better prepared for disasters, we need to learn to be more like ostriches, not less Fast-reading and critically important, The Ostrich Paradox is a must-read for anyone who wants to understand why we consistently underprepare for disasters, as well as private and public leaders, planners, and policy-makers who want to build more prepared communities.Trade Review"The Ostrich Paradox boldly addresses a key question of our time: Why are we humans so poor at dealing with disastrous risks, and what can we humans do about it? It is a must-read for everyone who cares about risk." * Daniel Kahneman, winner of the Nobel Prize in Economics and author of Thinking, Fast and Slow *"At a time when we face looming short- and long-term risks as varied as terrorism, cyberattacks, and climate change, this timely book diagnoses the innate psychological barriers to effective disaster planning and mitigation. Drawing on a variety of historical lessons and integrating insights into psychology, the authors prescribe practical approaches to disaster preparation. The Ostrich Paradox is a must-read, whether you are protecting the nation or your own family." * Michael Chertoff, Former United States Secretary of Homeland Security *"The Ostrich Paradox is an essential, sobering read for anyone interested in assessing and responding to tomorrow's hazards today. Robert Meyer and Howard Kunreuther don't just help us understand why we don't prepare for disasters as we should, they also show us how to alter those behaviors and improve preparedness." * Alan Schnitzer, Chief Executive Officer, The Travelers Companies, Inc. *"Good things typically come in threes. In The Ostrich Paradox, however, Meyer and Kunreuther skillfully distill a large body of recent psychological insights on the barriers to action in the face of potential peril into four steps of a behavioral risk audit and into four guiding principles to ensure preventive action." * Elke U. Weber, Gerhard R. Andlinger Professor in Energy and the Environment and Professor of Psychology and Public Affairs, Princeton University *
£14.39
Manning Publications Demand Forecasting Best Practices
Book SynopsisMaster the demand forecasting skills you need to decide what resources to acquire, products to produce, and where and how to distribute them. For demand planners, S&OP managers, supply chain leaders, and data scientists. Demand Forecasting Best Practices is a unique step-by-step guide, demonstrating forecasting tools, metrics, and models alongside stakeholder management techniques that work in a live business environment. You will learn how to: Lead a demand planning team to improve forecasting quality while reducing workload Properly define the objectives, granularity, and horizon of your demand planning process Use smart, value-weighted KPIs to track accuracy and bias Spot areas of your process where there is room for improvement Help planners and stakeholders (sales, marketing, finances) add value to your process Identify what kind of data you should be collecting, and how Utilise different types of statistical and machine learning models Follow author Nicolas Vandeput's original five-step framework for demand planning excellence and learn how to tailor it to your own company's needs. You will learn how to optimise demand planning for a more effective supply chain and will soon be delivering accurate predictions that drive major business value. About the technology Demand forecasting is vital for the success of any product supply chain. It allows companies to make better decisions about what resources to acquire, what products to produce, and where and how to distribute them. As an effective demand forecaster, you can help your organisation avoid overproduction, reduce waste, and optimise inventory levels for a real competitive advantage.
£41.72
Wonderwell Leaders Leap
Book SynopsisLeaders Leap goes beyond the standard business playbook and teaches you the secrets to creating the bolder, faster, and essential transformation needed to avoid becoming irrelevant in an era of profound and accelerating change. Renowned thought leader on business strategy and innovation Steve Dennis argues that most business transformations are doomed to fail due to two fundamental reasons: their leaders don’t aim high enough, delivering mostly incremental changes rather than something truly remarkable, and they move far too slowly to keep up with the pace of disruption. This gap between what is required in a world of seismic shifts in technology and customer requirements and what is typically delivered risks putting many organizations on the road to extinction. Solid strategy, team building, and process planning are
£21.68
Cengage Learning, Inc The Leadership Experience
Book SynopsisTable of ContentsPart I: INTRODUCTION TO LEADERSHIP. 1. What Does It Mean to Be a Leader? Part II: RESEARCH PERSPECTIVES ON LEADERSHIP. 2. Traits, Behaviors, and Relationships. 3. Contingency Approaches to Leadership. Part III: THE PERSONAL SIDE OF LEADERSHIP. 4. The Leader as an Individual. 5. Leadership Head and Heart. 6. Courage and Moral Leadership. 7. Leadership Vision And Purpose. Part IV: THE LEADER AS A RELATIONSHIP BUILDER. 8. Motivation and Empowerment. 9. Leadership Communication. 10. Leading Teams. 11. Leading Diversity and Inclusion. 12. Leadership Power and Influence. Part V: THE LEADER AS A SOCIAL ARCHITECT. 13. Setting the Stage for Followership. 14. Shaping Culture and Values. 15. Leading Change.
£75.99
Pearson Education Little Book of Big Management Questions The
Book SynopsisJames McGrath worked as an accountant and senior manager in industry, local government and as a self-employed management consultant before becoming Course Director for the MA in Education and Professional Development at the City of Birmingham University.Trade Review ‘An essential guide to help managers do their absolute best.’ John Elbro ACIOB, Managing Director, UK Service Lifts Ltd ‘This is a book that every ambitious manager will findvery useful.’ Darren Hughes, Managing Director, PP Screeds & Drywall Ltd Table of Contents Section 1: Managing yourself Introduction Q1 What’s my management style? Q2 Do I manage or lead people? Q3 What power do I have and how can I use it? Q4 How can I work smarter, not harder, and become more productive? Q5 Is it ever ok to rely on gut instinct? Q6 How do I become better at receiving negative feedback? Q7 Looking at what I do which stuff adds the most value? Q8 How can I manage my boss and get away with it? Q9 How do I deliver a really effective presentation? Q10 How can I make meetings more productive? Q11 How can I get everyone to contribute/speak at meetings? Q12 How do I delegate effectively? Q13 How do I make better decisions? Q14 How do I project a professional image? Q15 How do I manage my career and prepare myself for promotion? Section 2: Managing staff Introduction Q16 How do I win the recruitment lottery and constantly select the right people? Q17 How much should I know about the day to day work of my staff? Q18 How can I increase my team’s productivity? Q19 How can I use staff training and development to improve performance? Q20 How can I stamp out recurring problems? Q21 How can I motivate staff? Q22 How do my staff perceive their relationship with management? Q23 How can I reward staff when the budget is tight? Q24 How can I handle conflict between members of staff? Q25 How can I give negative feedback to a member of staff without demotivating them? Q26 How can I get my team and myself noticed by the people that matter? Q27 How can I turn around an underperforming group of staff? Q28 What should I be doing at each stage of the change process? Q29 How do I deal with those people who oppose change? Q30 How do I set targets for myself and staff? Section 3: Managing projects Introduction Q31 What are the three rules of project management? Q32 What am I supposed to do as project leader? Q33 Who do I need in my project team to be successful? Q34 How do I build team spirit? Q35 How do I plan a project and set milestones? Q36 How do I calculate the length of the project? Q37 How can I minimise the risks associated with my project? Q38 How can I deliver the most valuable parts of the project ahead of schedule? Q39 How do I keep the project on time and under budget? Q40 How do I improve my team’s effectiveness? Q41 How do I deal with requests from management to amend the project after it’s started? Q42 What can I do if the project starts to go wrong? Q43 How can I pass on what I’ve learnt to other project managers? Section 4: Navigating the wider organisation Introduction Q44 Where do I find an organisation chart that shows how things really work? Q45 What is the organisation’s culture and does it suit me? Q46 How d
£13.49
Harvard Business Review Press Think Twice
Book SynopsisNo matter your field, industry, or specialty, as a leader you make a series of crucial decisions every single day. And the harsh truth is that the majority of decisions—no matter how good the intentions behind them—are mismanaged, resulting in a huge toll on organizations, the people they employ, and even the people they serve.So why is it so hard to make sound decisions? In Think Twice, now in paperback, Michael Mauboussin argues that we often fall victim to simplified mental routines that prevent us from coping with the complex realities inherent in important judgment calls. Yet these cognitive errors are preventable.In this engaging book, Mauboussin shows us how to recognize and avoid common mental missteps. These include misunderstanding cause-and-effect linkages, not considering enough alternative possibilities in making a decision, and relying too much on experts.Through vivid stories, the author presents memorable rules for avoidinTrade Review"... a fine pick for any business collection strong in management issues, and addresses some of the predecessors of bad mistakes." -- Bookwatch
£19.95
Harvard Business Review Press Creating Great Choices: A Leader's Guide to
Book Synopsis"The rarest of business books that teaches decision makers how to think, not what to think." - Malcolm GladwellWhen it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial times when accepting the obvious trade-off just isn't good enough? What do we do when the choices in front of us don't get us what we need? Rather than choosing the least worst option, Creating Great Choices offers a model that guides you towards a new and superior answer... integrative thinking.First introduced by world-renowned strategic thinker Roger Martin in The Opposable Mind, integrative thinking is an approach to problem solving that uses opposing ideas as the basis for innovation. Now, in Creating Great Choices, Martin and his longtime thinking partner Jennifer Riel vividly illustrate how integrative thinking works, and how to do it.The book includes fresh stories of successful integrative thinkers that will demystify the process of creative problem solving, as well as practical tools and exercises to help readers engage with the ideas. And it lays out the authors' four-step methodology for creating great choices, which can be applied in virtually any context. The result is a replicable, thoughtful approach to finding a "third and better way" to make important choices in the face of unacceptable trade‐offs.Insightful and instructive, Creating Great Choices blends storytelling, theory, and hands-on advice to help any leader or manager facing a tough choice.Trade Review"…a refreshing and novel twist on the underlying cognitive processes of great decision-making…sound and wonderfully articulated." -- CHOICE, the publication of the American Library Association"useful management guide to decision making" -- Engineering and Technology Magazine, The Institution of Engineering and Technology"The Opposable Mind introduced the idea of 'integrative thinking'…[In Creating Great Choices], Riel and Martin turn this insight into a method that they say everyone can learn and practise. In the process they interweave the latest in behavioural and design thinking with new examples from Lego to Unilever." -- Financial Times"If you're trying to plan an organization's future, this book contains multitudes. Two talented strategists offer vivid stories to unlock your creativity, strong evidence to challenge your assumptions, and practical exercises to sharpen your thinking." -- Adam Grant, LinkedIn"Roger Martin has been recognized in our annual business book awards more than any other author… Perhaps the only thing more impressive than the consistently high quality of that prolific output is range." -- 800 CEO READ, Editor's Choice"Making good choices is central to business and personal success...This new book … focuses on the process of learning and practice, the methodology, and the tools and skills leaders need to cultivate integrative thinking." -- IEDP Developing Leaders"A decade on from The Opposable Mind, Martin sets out a practical workbook on the subject… If you take one thing away it is that to make great choices you need must be prepared to take problems apart before building fully creative solutions." -- EconomiaA 2017 Best Business Book -- The Globe & MailAdvance Praise for Creating Great Choices:Malcolm Gladwell, bestselling author, The Tipping Point, Blink, and Outliers; staff writer, The New Yorker--"Creating Great Choices is the rarest of business books that teaches decision makers how to think, not what to think. I found it superb and wholly original."Adam Grant, New York Times–bestselling author, Give and Take and Originals; coauthor, Option B--"This book contains multitudes. Two talented strategists offer vivid stories to unlock your creativity, strong evidence to challenge your assumptions, and practical exercises to sharpen your thinking. I’ll be recommending it to leaders, students, and anyone else who wants to get better at problem solving."David Taylor, Chairman and CEO, Procter & Gamble--"Integrative thinking is powerful. It provides a concrete way to leverage diverse voices and to collaboratively create better choices. I have worked hard to become a practitioner of this approach of finding the better third way, because I truly believe it leads to more effective and more creative choices. Creating Great Choices provides an essential resource for thinking differently that can help leaders resolve some of their toughest problems."Arianna Huffington, author, Thrive; CEO, Thrive Global; and founder, Huffington Post--"Everybody wants to succeed in their jobs and in their relationships and make the world a better place if they can. Creating Great Choices is a book that can actually help you make that happen, offering concrete, practical advice and tools to help you overcome challenges and manage your relationships. It’s an essential read that won't just change how you think, it will also change how you act."Tim Brown, CEO, IDEO; author, Change by Design--"Integrative thinking is a critical skill for business and life. The Opposable Mind introduced the idea. With practical and inspirational approaches, Creating Great Choices sets you on the path to mastery."Daniel H. Pink, author, Drive and To Sell Is Human--"Integrative thinking is a powerful idea that offers new answers to our toughest problems. In this compelling work, Riel and Martin show us how to use this fresh mental model to make great choices rather than settle for weak compromises. Bursting with practical tips, engaging exercises, and keen insights, this book belongs within arm's reach of every leader trying to navigate the future."Lowell C. McAdam, Chairman and CEO, Verizon Communications--"In an age where society is tending more and more to lock in on one line of thinking, Riel and Martin give us the tools to break away from our prejudices and eliminate our blind spots, giving us the chance to arrive at a different and better conclusion. A critical tool in both business and life."
£20.89
LID Publishing Group Dyna-Mix: Investigating team dynamics, from
Book SynopsisSince the 2008 financial crisis, existing methods of executive leadership have experienced in-depth scrutiny beyond their control. In reference to Patrick Lencioni, to understand teams is to comprehend an "inattention to results, an avoidance of accountability, and a lack of commitment." Executive leaders have been operating through silent, lucrative and confidential team dynamics that are difficult to access, and subsequently difficult to challenge and understand. Dr Katsarou-Makin explores the team-to-trust and trust-to-team relations between executives and their associates - pertaining to the familial relations between these members and their unconventional codes of conduct. Under this umbrella of governance, directors, leaders and corporate gatekeepers operate in teams that are selected and trusted through unorthodox relations which must now come to light. Upon entry, Maria seeks to explore how these teams operate through a collective consensus of trust, the values this trust demands, the actions it produces and the failures it can cause.
£11.69
Pearson Education Double Your Price The Strategy and Tactics of
Book Synopsis Professor David Falzani MBE is a serial entrepreneur, business consultant and non-executive director. He began his career as an engineer at IBM, before joining a Silicon Valley style start-up, Madge Networks, which grew from 240 employees to 2,000 in 3 years and IPO'd on the NASDAQ. This experience led him to study for an MBA at The Wharton School (USA) and SDA Bocconi (Italy). He has been a mentor and/or trainer for growth programmes at Nottingham University, and Oxford University Saïd Business School, as well as Royal Academy of Engineering's Leaders in Innovation Fellowship and Enterprise Hub overall, supporting over 2,000 companies. David is a Professor at Nottingham University Business School's Haydn Green Institute and has published more than 60 articles and blogs. Trade Review“This book is a must read for anyone considering pricing for their products. With price often neglected in the rush for growth, Falzani highlights the long-term implications for cash, margins, profitability and ultimate value of the company, as well as providing a toolkit to address the thorny issue of pricing.” Dr Andy Phillipps, Co-founder of Booking.com “One of the biggest challenges start-ups face is defining a route to market for innovative products and services. Understanding pricing lies at the heart of a successful commercialization strategy and this book provides an excellent basis for decision making. David Falzani takes the reader from the fundamentals of pricing all the way to the impact of subtle pricing changes on the success of the business. An essential read for entrepreneurs.” Simon Barnes PhD, Managing Partner, Tate & Lyle Ventures LP "At last, a practical book on pricing. I enjoyed it so much I read it in one sitting, and think it's essential reading for every start up or large corporate alike." Henning von Spreckelsen, Management Board, Small Business Charter and Fellow, Royal Academy of Engineering “This is a must-read for any business owner who wants to succeed and create a sustainable business. Professor Falzani is a regular contributor to our readers and this book reflects the wealth and depth of valued business insight and wisdom he has to share.” Christina Lattimer, Founder of People Development Magazine “The most exciting book on pricing I have read. If you're feeling nervous about setting prices, this practical book will help you make better pricing decisions and avoid typical mistakes so companies can be profitable, reinvest and grow sustainably.” Steve Cleverley PhD, CEO, Oxentia Ltd (a spin-out of Oxford University Innovation) “Price is the most often neglected of the 4 Ps of marketing - this book finally fixes that.” Michael Hughes MBE, Founder, Silicon Valley Internship Programme, and Co-Founder, LoopUPTable of Contents Why is price so important for success? Why under-pricing is a key business error Pricing 101: the basics – plus some surprises Why price should almost never be ‘cost-plus' Value and price: how the relationship is changing Unlocking growth: would you like a bank account that pays 25% interest? Doubling your price: Price as an agent of growth Framing and priming: they're all around us Other strategies for pricing Can you double your price? Increasing differentiation: The role of brand Real price is not equal to stated price Money on the table: pricing menus, on-sell and up-sell Day rate vs total Use bundling Establishing multiple price points and pricing runways Managing over-demand Get premium customers to self-identify Carry out experimental ‘tests' in the market Using framing and priming Remember to revisit price often, if not continuously 10. On the road to success
£19.99
Harvard Business Review Press Smarter Collaboration: A New Approach to Breaking
Book SynopsisWe need a new approach for solving tough problems in a complex world—we need to collaborate smarter.Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and succeed?Smarter Collaboration offers groundbreaking solutions. This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively. As Harvard professor Heidi K. Gardner and senior executive Ivan A. Matviak show, firms that collaborate smarter consistently generate higher revenues and profits, boost innovation, strengthen client relationships, and attract and retain better talent. In this successor to Gardner's bestselling first book, Smart Collaboration, the authors expand their mandate, illustrating the fundamental dynamics of collaborating well across industries like financial services, health care, biotech/pharma, consumer products, automotive, and technology.Based on their research with thousands of executives from around the world, they share deep insights on how to implement smarter collaboration and avoid the potential pitfalls. They also help leaders troubleshoot thorny challenges like misaligned incentives, collaboration overload, and unintended consequences on diversity and inclusion. Complete with how-tos and cases, the book concludes with inspiring examples of groups harnessing smarter collaboration to tackle society's biggest challenges such as saving the oceans, eradicating diseases, and tackling global warming.Smarter Collaboration is the essential guide for forward-thinking leaders to transform their organizations, reshape the way they work, and increase impact and success.Trade Review"This is an essential guide for forward-thinking leaders who want to transform their organizations, reshape the way they work, and increase impact and success." — SHRM (Society of Human Resource Management)Advance Praise for Smarter Collaboration:"In the coming years, one of the most significant private-sector divides will be between companies that embrace collaboration, bridge-building, and collective action to help them thrive and those that remain limited by siloed thinking and poor partnership skills. Gardner and Matviak will help your business ensure it is on the right side of that line." — Paul Polman, former CEO, Unilever; business leader; campaigner; coauthor, Net Positive"The authors' deep grasp of the business world combines with expertise in the psychology underpinning our human foibles. The result is actionable advice for implementing smarter collaboration to capture its financial and human benefits." — Amy C. Edmondson, professor, Harvard Business School; author, The Fearless Organization"Gardner and Matviak provide leaders with a clear guide to making smarter collaboration happen. It's full of tips on today's most pressing topics, including hybrid working, inclusion, diversity and equity, and the role of technology and analytics. This is a must-read for any business leader." — Nhlamu Dlomu, Global Head of People, KPMG International"An organization's culture determines its destiny. Smarter Collaboration does an excellent job of showing you how to get a great one." — Ray Dalio, Founder, Bridgewater Associates; author, Principles"Everyone talks about collaboration, but relatively few people actually know how to do it effectively. Gardner and Matviak have written the go-to guide for doing collaboration right. Their use cases for smarter collaboration will resonate deeply with any business leader who's seeking to rev up innovation, profitability, and employee engagement." — Gunjan Kedia, Vice Chairman, U.S. Bank"With the scale and complexity of challenges facing business and society today, knowing how to collaborate—how to really collaborate—is one of the most important skills of our time. Through pragmatic insight and engaging examples, Gardner and Matviak illuminate a path for leaders that begins with truly valuing the wisdom people bring, and results in innovations beyond what any one group could create alone." — Sandy Speicher, former CEO, IDEO
£20.90
McGraw-Hill Education - Europe Time Management 24 Techniques to Make Each Minute
Book SynopsisMAXIMIZE YOUR PRODUCTIVITY, ENHANCE YOUR MANAGERIAL SKILLS, AND SHARPEN YOUR EDGE IN BUSINESS!They say time is money. And thanks to Time Management, you can make every moment more valuable, through 24 easily mastered techniques that will instantly increase your workplace efficiency. Through clear, concise directions - all informed by real world examples - you'll learn how to match the right timesaving method to each situation and avoid ineffective strategies that can actually cost time rather than save it. Deliver more value to your organization while enhancing your career by: Learning time-saving strategies you can implement right now o Anticipating time-wasting situations o Identifying causes of procrastination o Turning frustration into confidence o Training others to perform efficiently o Delegating tasks effectively o Heightening your effectiveness as a manager o Increasing your visibility within the organization
£12.59
Oxford University Press Strategy Theory Practice Implementation
Book SynopsisWhat does strategy mean to the founder and CEO of a coaching and consulting company whose mission is to create inclusive and values-driven cultures where people can achieve their full potential while positively impacting society?How is sustainable strategic decision-making viewed by a former Member of the European Parliament?Developed in consultation with lecturers, students, and professionals, the research-driven process-practice model of strategy in Strategy: Theory, Practice, Implementation places implementation at its core, enabling students to develop a crystal-clear understanding of how strategy operates in a culture of dynamism, adaptability, and change.The authors'' wealth of teaching, research, and practitioner experience shines through in their writing as they strike the perfect balance between clarity and rigour. They expertly cover all the core areas of strategy, using carefully paced, step-by-step guidance to apply theories and models of strategy to a diverse range of examTrade ReviewA highly engaging and empowering strategy text that aims to help students get into the mind of a strategist. * Dr Andrew Wild, University of Nottingham *Clear, well-written, and with theory and practice interwoven throughout: this is a compelling narrative that flows well and is full of interest. Highly recommended. * Dr Mark Crowder, Manchester Metropolitan University *The best text about the issues, tools, practice, and implementation of strategy. * Professor Ian Finlayson, European School of Economics *This is an excellent and comprehensive text which covers all theories and conceptual frameworks in strategic management. * Dr Azhdar Karami, Bangor University *Table of ContentsPart 1 Defining strategy meaning, process, and outcomes 1: Interpreting strategy 2: A process-practice model of strategy 3: Strategic decision-making in organizations Part 2 Enhance knowledge of context 4: The sustainable strategic organization 5: External environment: macro, industry, and competitive settings 6: Internal environment: resources, capabilities, and activities Part 3 Debate how to scope, compete, and perform 7: Corporate strategy and structure 8: Strategies for achieving competitive advantage 9: Functional strategy and performance Part 4 Shape strategy to context and objectives 10: Strategies for growth 11: Innovation, disruption, and digitalization 12: Competing in a globalized world Part 5 Activate and sustain strategic performance 13: Leading strategic change initiatives 14: Strategic leadership for an ever-changing world
£53.19
Oxford University Press Leading Professionals
Book SynopsisThis book reveals the power dynamics and interpersonal politics that lie at the heart of professional organizations. Drawing on the latest academic theory, and based on interviews with over 500 senior professionals, it analyses how professionals come together to create 'leadership'. It explains how change happens and why leaders so often fail.Trade ReviewThe book is a rich treasury of research and insight... It offers plenty of important lessons for leaders in any knowledge business. * Andrew Hill, Financial Times *This is a landmark study of the issues around leading professionals. The lessons are crucial to leaders of any organization that depends on highly talented, highly motivated, highly demanding individuals. They hold as true in the worlds of media and culture as they do in the traditional professions. * Lord Hall, Director General of the BBC *Empson's eloquent and superbly researched book is essential reading for anyone who wants to understand the challenges of organizing knowledge work and of leading knowledge workers through influence and inspiration rather than authority. * Professor Paul Adler, Marshall School of Business, University of Southern California *The higher reaches of the knowledge industry are difficult places to work. And if working in these organizations is tough, leading them is even tougher. How do you lead, cajole, and win the respect of these highly motivated, skittish, and suspicious people? Laura Empson has spent years pondering these questions and Leading Professionals is the highly revealing and accomplished result. * Michael Skapinker, Contributing Editor and Columnist, Financial Times *Laura Empson has written a deeply engaging and enlightening book about the critical leadership challenges facing professional service firms. Based on extensive research and experience, this book is required reading for anyone who aspires to lead these increasingly large and diverse organizationsand for everyone who understands the central role that professionals occupy in the global economy. * Professor David Wilkins, Harvard Law School *Laura Empson tackles a hugely complex phenomenon: the nature of leadership in professional service firms, where no one wants to be a follower and leaders only survive through the consent of their colleagues. She has created a truly fascinating portrait of what it means to be a leader in such settings. The book is full of rich insights engagingly told, and often revealed in the words of the professional leaders themselves. This portrait will resonate strongly with practising and aspiring professional leaders who will find much to learn from the stories she tells and the insights she develops. Scholars of management will appreciate her work, not only for its significant contribution to academic knowledge, but also because it speaks to us directlywe are, after all, professionals and struggle with similar issues of leadership in our own working lives. * Professor Ann Langley, HEC Montréal *A richly detailed analysis of the complexities of modern professional organizations. The observations, based on more than twenty years of research, show a deep understanding of the tensions inherent in all successful firms. For those of us who lead or aspire to lead such firms, the lessons and conclusions are telling and valuable. * Philip Davidson, Managing Partner, KPMG UK *Professor Empson has made a major contribution to the literature on how professional services firms work and how they are best led. This is very well-researched and insightful analysis, based on a wealth of interviews, and written in a very readable style. All in all, a must on the reading list. * Edward Braham, Global Senior Partner, Freshfields Bruckhaus Deringer *This is an exciting and challenging book. It manoeuvres extremely well between what we know, academically, about professional leadership, and the concerns of thinking practitioners. The central ideas of plural leadership, leadership constellations, and ambiguity challenge all of us to re-evaluate our notions of leading professionals. Professor Empson has made an important contribution. * Professor C. R. (Bob) Hinings, University of Alberta *Partnerships play a vital role in the modern economy. The spirit of partnership is a mystery to those who have not experienced it directly and also sometimes to partners themselves. This book is a highly readable explanation of what makes professional firms work and, importantly, how they are successfully led. * Sir Gerry Grimstone, Chairman of Standard Chartered, Deputy Chairman of Barclays *This is a must-read for anyone wondering why it is so challenging to lead in professional environments and how to do it more effectively. Empson masterfully brings together findings from research with the lived experiences of those she has studied to provide in-depth and detailed analysis of what it takes to survive and thrive in these politicized, but highly rewarding, work environments. * Professor Mary Uhl-Bien, Neeley School of Business, TCU *It's accepted wisdom that leading a professional services firm is different from other leadership roles, but very few have been able to explain why and in what ways. Laura Empson unravels this mystery, shining light deep into the underlying challenges leaders face and explaining ways to navigate them. An important book in a neglected and misunderstood area. * Hugh Verrier, Chairman, White & Case *Professor Empson has done an exceptional job making theory understandable and relevant to those actually involved in leading professional organizations whilst helping those more interested in the theory better understand how the real world works. Leading a professional organization can be lonely and Lauras research insights will help those grappling with the challenges of leadership to realize that they are not alone. * Jeremy Newman, Former Global CEO, BDO *Empsons latest book lifts the lid on the idiosyncrasies, paradoxes, and tensions of leadership in professional services firms. Featuring insights drawn from hundreds of interviews, Leading Professionals offers invaluable guidance to current / future leaders and management professionals alike. * Wim Dejonghe, Global Senior Partner, Allen & Overy *A modern global management consultancy practice contains a complex mix of people from differing backgrounds with different cultures and aspirations. Leading them is a daunting task but a task which is helped significantly by the insights within the book. I wish I could have read this book fifteen years ago. * Mike Cullen, Former Global Managing Partner (Talent), EY *
£23.49
Oxford University Press The Strategists Handbook
Book SynopsisStrategy, an ancient pursuit, has evolved through the centuries and in today''s business environment applies to all organizations, across all sectors and geographies. The Strategist''s Handbook is a collection of the best materials, insights, tools, and templates that comprise the core Strategy course taught in the undergraduate, MBA, Executive MBA, and Post-graduate Diploma programs at the Saïd Business School, University of Oxford. Each of the best practices, pitfalls to avoid, tools and templates presented in this book has been field-tested and refined for over three decades while working with for profit, not-for-profit, and government organizations, across multiple industries around the globe to help them develop and implement their strategies. The guidance and tools can be applied in small, mid-sized, and large organizations; their application just needs to be scaled accordingly. While this is a practical how to book, the tools and approaches presented are based on a solid foundat
£61.75
Oxford University Press The Strategists Handbook
Book SynopsisStrategy, an ancient pursuit, has evolved through the centuries and in today''s business environment applies to all organizations, across all sectors and geographies. The Strategist''s Handbook is a collection of the best materials, insights, tools, and templates that comprise the core Strategy course taught in the undergraduate, MBA, Executive MBA, and Post-graduate Diploma programs at the Saïd Business School, University of Oxford. Each of the best practices, pitfalls to avoid, tools and templates presented in this book has been field-tested and refined for over three decades while working with for profit, not-for-profit, and government organizations, across multiple industries around the globe to help them develop and implement their strategies. The guidance and tools can be applied in small, mid-sized, and large organizations; their application just needs to be scaled accordingly. While this is a practical how to book, the tools and approaches presented are based on a solid foundation of well-established theory and extensive research that is also highlighted within each chapter. The contents can benefit those new to strategy as well as seasoned strategy professionals, current and aspiring senior managers, middle- and front-line managers, functional experts, and strategy consultants.
£25.00
Oxford University Press The Oxford Handbook of Project Management
Book SynopsisThe Oxford Handbook of Project Management presents and discusses leading ideas in the management of projects. Positioning project management as a domain much broader and more strategic than simply ''execution management'', this Handbook draws on the insights of over 40 scholars to chart the development of the subject over the last 50 years or more as an area of increasing practical and academic interest. It suggests we could be entering an emerging ''third wave'' of analysis and interpretation following its early technical and operational beginnings and the subsequent shift to a focus on projects and their management. Topics dealt with include: the historical evolution of the subject; its theoretical base; professionalism; business and societal context; strategy; organization; governance; innovation; overruns; risk; information management; procurement; relationships and trust; knowledge management; practice and teams. This handbook is of particular relevance to those interested in the research issues underlying project management.Table of ContentsPART I: HISTORY AND FOUNDATIONS; PART II: INDUSTRY AND CONTEXT; PART III: STRATEGY AND DECISION-MAKING; PART IV: GOVERNANCE AND CONTROL; PART V: CONTRACTING AND RELATIONSHIPS; PART VI: ORGANIZING AND LEARNING
£38.94
Penguin Books Ltd Psyched Up
Book SynopsisWhat''s the difference between succeeding and failing in life''s big moments?In Psyched Up, acclaimed journalist Daniel McGinn explains why mental preparation is the key to mastering any challenge. Examining the latest scientific research into the smartest ways to deal with a flood of adrenaline, increase focus, minimize negative thoughts, and optimize emotions, Psyched Up teaches you what do in the last few minutes before a major event.Drawing on interviews with high-performing professionals such as retired General Stanley McChrystal, NASCAR champion driver Jimmie Johnson and legendary tennis coach Nick Bollettieri, McGinn illustrates how to develop a personal psyching up routine and reveals why introverts and extroverts might employ different methods.Trade ReviewA fascinating read -- Charles Duhigg * author of The Power of Habit *McGinn's strategies can create a winning pre-game routine for anyone -- Arianna Huffington * co-founder of Huffington Post *Psyched Up is an essential user's guide for ensuring you'll be your best when you take centre stage -- Katie Couric * journalist and author of The Best Advice I Ever Got: Lessons from Extraordinary Lives *I can't think of another book that's as helpful as this, whether you're shooting a free throw, taking a big test, giving a toast or on one knee proposing. Read Psyched Up before your next big moment -- Matt Mullenweg * creator of WordPress and CEO of Automatic *This book is a gift for entrepreneurs or anyone else who pitches ideas for a living -- Brad Feld * venture capitalist and co-founder of Techstars *Psyched Up provides a wonderful overview of the science and practicalities of how to perform well when it matters most -- Gretchen Reynolds * New York Times fitness columnist and author of The First 20 Minutes *A wonderful pleasure to read, Psyched Up is an expertly crafted investigation into the vibrating heart of peak performance -- Po Bronson * author of Top Dog and Nurtureshock *Psyched Up offers compelling, entertaining and well-researched advice on how to prepare for stressful situations -- Tony Hsieh * CEO of Zappos.com and author of Delivering Happiness *Daniel McGinn's Psyched Up offers that perfect combination of informative, applicable advice and page-turningly good entertainment' -- Keith Ferrazzi * author of Who's Got Your Back and Never Eat Alone *
£14.39
Penguin Books Ltd Managing People
Book Synopsis
£9.49
Dorling Kindersley Ltd How Management Works
Book SynopsisDiscover everything you need to know to improve your management skills, and understand key management and business theories with this unique graphic guide.Combining clear, jargon-free language and bold, eye-catching graphics, How Management Works is a definitive and user-friendly guide to all aspects of organizational management. Learn whether it is more effective to lead through influence or control? Is delegation the key to productivity and how do you deal with different personalities?Drawing on the latest theories and practices - and packed with graphics and diagrams that demystify complex management concepts - this book explains everything you need to know to build your management skills and get the very best out of your team. It is essential reading if you are an established or aspiring manager, or are studying a course in business or management. Much more than a standard business-management or self-help book, How Management Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. It is the perfect primer for anyone looking to start their own business, become a more effective leader, or simply learn more about the world of business and management.
£17.09
Yale University Press The Culture of the New Capitalism
Book SynopsisLooks at the ways the global form of capitalism affects our lives. This book analyzes how changes in work ethic, in our attitudes toward merit and talent, and in public and private institutions contributes to 'the spectre of uselessness'. It concludes with suggestions to counter this disturbing culture.Trade Review"packed with thought... profound and challenging... Sennett is here opening up a fascinating debate about how modern institutions, with their constant restructurings and delayerings, are generating ever-sharper inequality." Madeleine Bunting, New Statesman "Sennett has been observing for some years how modern work patterns make self-respect ever harder to achieve. Now, he has brilliantly pushed his thinking to a remorseless conclusion... a triumph" Will Hutton, The Observer "Hardly any social thinkers have given serious thought to the drastic changes in corporate culture wrought by downsizing, 're-orging', and outsourcing. Fortunately, the exception - Richard Sennett - is also one of the most insightful public intellectuals we have. In The Culture of New Capitalism Sennett addresses the new corporate culture with his usual vast erudition, endlessly supple intellect, and firm moral outlook. The result is brilliant, disturbing, and absolutely necessary reading." Barbara Ehrenreich, author of Bait and Switch: The (Futile) Pursuit of the American Dream "Reflective, studded with sharp insights, moving with grace between big ideas and specific cases. This is vintage Sennett." Douglas W. Rae, author of City: Urbanism and Its End"
£16.14
Little, Brown Book Group The 4 Day Week How the Flexible Work Revolution
Book SynopsisSHORTLISTED FOR THE BUSINESS BOOK AWARDS 2021In The 4 Day Week, entrepreneur and business innovator Andrew Barnes makes the case for the four-day work week as the answer to many of the ills of the 21st-century global economy. Barnes conducted an experiment in his own business, the New Zealand trust company Perpetual Guardian, and asked his staff to design a four-day week that would permit them to meet their existing productivity requirements on the same salary but with a 20% cut in work hours. The outcomes of this trial, which no business leader had previously attempted on these terms, were stunning. People were happier and healthier, more engaged in their personal lives, and more focused and productive in the office. The world of work has seen a dramatic shift in recent times: the former security and benefits associated with permanent employment are being displaced byTrade ReviewGreat books stretch us. They broaden and deepen intellect, trigger emotion, create momentum and generate hope. The Four Day Week delivers thatBarnes is truly evangelical about the benefits (fewer commuter journeys) and the effects on the gender pay gap. He highlights compelling evidence around the positive financial impact too, claiming his own firm saw profitability increase by 12.5% since the trial period. The writing is punchy and . . . offers plenty of evidence for anyone seeking to [implement a four-day week] * The Scotsman *The 4 Day Week is well researched and up to date. It offers a springboard for further investigation. Barnes is thorough in addressing obstacles. This book certainly opens the opportunity for conversation in higher levels of management and between each of us about how and why we work * NZ Booklovers *This book is no radical left manifesto, but a research-based study that the authors firmly believe can be the future of capitalism and a prosperous economy. The 4 Day Week is an enjoyable read, with thought provoking ideas and research. * FT Adviser *More flexible working hours and the 4-day-week are long overdue and it is mind-boggling why policy-makers have not been pushing for this earlier given the pressures on work-life balance. Luckily there are visionary business leaders like Andrew Barnes who dare to implement progressive company policies and have them evaluated scientifically . . . This book is a must-read for all progressive managers that care about people, profits and planet - because, yes, a 4-day-week would also make our economies more sustainable. If ever there was a triple win, this would have to be it
£13.49
John Wiley & Sons Inc GIS for Business and Service Planning
a huge range and FREE tracked UK delivery on ALL orders.
£124.15
John Wiley & Sons Inc Diagnosing the System for Organizations 6 Classic
Book SynopsisExplains how to design or redesign an enterprise through the process of diagnosing organizational faults and weaknesses. At the core of this study is an analysis of the fundamental problems of management - how to cope with the complexities of business practice.Table of ContentsWhat this Book is i Introduction v Foreword ix The Viable System Section One 1 Section Two 19 Section Three 37 Section Four 55 Section Five 73 Section Six 91 Section Seven 107 Section Eight 123 Completion of the Model 135 Appendix 137
£39.85
John Wiley & Sons Inc Soft Systems Methodology in Action
Book SynopsisThirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, successful in technical problems, could be used by managers to cope with the unfolding complexities of everyday life. His findings were revealed in Systems Thinking, Systems Practice. In this paperback reissue of his second classic of systems literature, again featuring the excerpted new section, Checkland develops his ideas to show how the principles have been extended by use in industry. Case studies are used to show how SSM can be applied and what lessons can be learned from its application in different areas.Table of ContentsThe Emergence of Soft Systems Thinking. Soft Systems Methodology-the Whole. Soft Systems Methodology-the Parts. Soft Systems Methodology-the Whole Revisited. Soft Systems Methodology-the Context. Conclusion. Appendix. Bibliography. Indexes.
£48.40
Kogan Page Ltd Gamification for Business
Book SynopsisSune Gudiksen is associate professor in design and innovation management at Design School Kolding, Denmark. He has a PhD in co-creation through game tools and is the co-founder of GameBridges, a company that focuses on improving business innovation and performance through games. Gudiksen is also the founder of the Biz Games community platform. Jake Inlove is the co-founder of GameBridges where he is also the game designer and illustrator. He is also an innovation consultant.Table of Contents Section - ONE: Seven obstinate organizational challenges; Chapter - 01: Challenge 1 – Breaking down silos; Chapter - 02: Challenge 2 – Bursting out of the blah, blah, blah; Chapter - 03: Challenge 3 – Closing the gap between theory and practice; Chapter - 04: Challenge 4 – Mitigating the clash between ongoing operations and innovation; Chapter - 05: Challenge 5 – Untangling complex problems; Chapter - 06: Challenge 6 – Shaking up the roles we play; Chapter - 07: Challenge 7 – Bolstering trustworthy relations; Section - TWO: A series of business game examples; Chapter - 08: The Acid Test – An in-game demonstration of the learning cycle; Chapter - 09: Add value – Know your customer; Chapter - 10: Align – Implementing organizational values; Chapter - 11: Bizzbuilder – How to sustainably grow a professional services business; Chapter - 12: Business branching – Balancing ongoing operations and innovation initiatives; Chapter - 13: Changesetter – Leading change; Chapter - 14: Changeskills – Implementation of change through a game of guiding questions; Chapter - 15: Exploring change – Mastering change and transformation; Chapter - 16: Innovate or dinosaur – A collaborative innovation game; Chapter - 17: Innovation diamond learning game – Creating an innovative mindset; Chapter - 18: Leadership development simulations – From the best of intentions to real-life balance ; Chapter - 19: Linkxs – Team collaboration simulation; Chapter - 20: Managing your sales business – Improve results through effective management of your team; Chapter - 21: Ocean of culture – A dialogue tool for developing the organization’s culture; Chapter - 22: Pitch perfect – Reversing the sales process; Chapter - 23: Public professional – Know the effect on your communication; Chapter - 24: Stakeholder Management – Moving people while building positive relationships; Chapter - 25: Strategic Derby – Rapid strategic foresight with instant feedback on potential competitor moves; Chapter - 26: Tango – A pivotal element in change to develop leadership culture; Chapter - 27: The meeting design game – A dialogue tool to improve the process of planning and designing meetings and conferences; Chapter - 28: The way forward – Develop and communicate a coherent strategy; Chapter - 29: Quick games – Power-up group dynamics; Section - THREE: A core understanding of business games; Chapter - 30: Structure in business games – Five cores; Chapter - 31: Facilitation in business games – A flow between progression and emergence; Chapter - 32: The history and future of business games from a Dutch perspective – Understanding and influencing complex systems; Chapter - 33: The history and future of business games from a UK perspective – Encourage novel, imaginative and subversive thinking; Chapter - 34: The history and future of business games from a Nordic perspective – Towards New Nordic management
£87.75
Taylor & Francis Ltd Cognitive Risk
Book SynopsisCognitive Risk is a book about the least understood but most pervasive risk to mankind human decision-making. Cognitive risks are subconscious and unconscious influence factors on human decision-making: heuristics and biases. To understand the scope of cognitive risk, we look at case studies, corporate and organizational failure, and the science that explains why we systemically make errors in judgment and repeat the same errors.The book takes a multidisciplinary and pedestrian stroll through behavioral science with a light touch, using stories to explain why we consistently make cognitive errors that not only increase risks but also simultaneously fail to recognize these errors in ourselves or our organizations. This science has deep roots in organizational behavior, psychology, human factors, cognitive science, and behavioral science all influenced by classic philosophers and enabled through advanced analytics and artificial intelligence. The point of the book is Table of Contents1. Reimagining the Organization: Homo Periculum (Human Risk), 2. Complexity in Risk and Risk Perceptions, 3. A Matrix of Risk Governance – Organizational Behavior, 4. Incorporating Human Risk Factors into Organizational Performance, 5. How Emotions Mislead Decision-Makers, 6. Cognitive Readiness – Risk-Solution Designers, 7. The Human Element, 8. Cognitive Risk Governance: Advanced ERM and Cybersecurity.
£33.24
John Wiley & Sons Inc Judgment in Managerial Decision Making
Book SynopsisBehavioral decision research provides many important insights into managerial behavior. From negotiation to investment decision, the authors weave behavioral decision research into the organizational realm by examining judgment in a variety of managerial contexts.Embedded with the latest research and theories, Managerial Decision Making, 8th Edition gives students the opportunity to understand their own decision-making tendencies, learn strategies for overcoming cognitive biases, and become better decision makers.Table of ContentsChapter 1 Introduction to Managerial Decision Making The Anatomy of Decisions System 1 and System 2 Thinking The Bounds of Human Attention and Rationality Introduction to Judgmental Heuristics An Outline of Things to Come Chapter 2 Overconfidence The Mother of All Biases Overprecision Overestimation Overplacement Let's Hear it for Well-Calibrated Decision Making Chapter 3 Common Biases Biases Emanating from the Availability Heuristic Biases Emanating from the Representativeness Heuristic Biases Emanating from the Confirmation Heuristic Integration and Commentary Chapter 4 Bounded Awareness Inattentional Blindness Change Blindness Focalism and the Focusing Illusion Bounded Awareness in Groups Bounded Awareness in Strategic Settings Discussion Chapter 5 Framing and the Reversal of Preferences Framing and the Irrationality of the Sum of Our Choices We Like Certainty, Even Pseudocertainty Framing and The Overselling of Insurance What's It Worth to You? The Value We Place on What We Own Mental Accounting Rebate/Bonus Framing Joint-versus-Separate Preference Reversals Conclusion and Integration Chapter 6 Motivational and Emotional Influences on Decision Making When Emotion and Cognition Collide Self-Serving Reasoning Emotional Influences on Decision Making Summary Chapter 7 The Escalation of Commitment The Unilateral Escalation Paradigm The Competitive Escalation Paradigm Why Does Escalation Occur? Integration Chapter 8 Fairness and Ethics in Decision Making Perceptions of Fairness When We Resist "Unfair" Ultimatums When We are Concerned about the Outcomes of Others Why do Fairness Judgments Matter? Bounded Ethicality Overclaiming Credit In-Group Favoritism Implicit Attitudes Indirectly Unethical Behavior When Values Seem Sacred The Psychology of Conflicts of Interest Conclusion Chapter 9 Common Investment Mistakes The Psychology of Poor Investment Decisions Active Trading Action Steps Chapter 10 Making Rational Decisions in Negotiations A Decision-Analytic Approach to Negotiations Claiming Value in Negotiation Creating Value in Negotiation The Tools of Value Creation Summary and Critique Chapter 11 Negotiator Cognition The Mythical Fixed Pie of Negotiation The Framing of Negotiator Judgment Escalation of Conflict Overestimating Your Value in Negotiation Self-Serving Biases in Negotiation Anchoring in Negotiation Conclusions Chapter 12 Improving Decision Making Strategy 1: Use Decision-Analysis Tools Strategy 2: Acquire Expertise Strategy 3: Debias Your Judgment Strategy 4: Reason Analogically Strategy 5: Take an Outsider's View Strategy 6: Understand Biases in Others Strategy 7: Nudge Wiser and More Ethical Decisions Conclusion References Index
£48.40
Bloomsbury Publishing PLC Operations Management An International
Book SynopsisDavid Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.Trade ReviewDavid Barnes is a brilliant writer. His book sparks curiosity through its broad coverage of operations management - all the way from classical management models to up-to-date managerial challenges. The text is vivid, informative and critical. In combination with the digital resources, it all provides an excellent platform for learning. * Ludvig Lindlöf, Chalmers University of Technology, Sweden *This textbook will revitalize my approach to research and teaching. It offers a comprehensive and objective look at key topics from an international standpoint. With his inspirational and innovative case-based approach, David Barnes provides a fresh perspective on operations management. My students will undoubtedly have a faster and better learning curve with this original new textbook. * Kjeld Nielsen, Aalborg University, Denmark *David Barnes has captured the international flavour of the contemporary challenges faced by many global enterprises. The text integrates core international business concepts with operations management principles while bringing topics to life using a range of case studies. * Lincoln Wood, University of Otago, New Zealand *Suitable for a first course in operations management at both undergraduate and postgraduate level, this textbook addresses a gap in the literature by considering issues from an international perspective. It clarifies the concepts, reviews tools and applications, and ends with an examination of new trends. * Juan Carlos Fernandez de Arroyabe, University of Essex, UK *Table of ContentsPART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT 1.Operations Management 2.Operations Performance 3.Operations Strategy PART TWO: STRUCTURAL ISSUES 4.Facilities 5. Capacity 6.Process Design and Technology 7.The Supply Network PART THREE: INFRASTRUCTURAL ISSUES 8.Planning and Control 9.Inventory Management 10.Lean Operations 11.Quality Management 12.People in Operations Management 13.Risk, Resilience and Recovery 14.Operations Improvement 15.Innovation in Operations Management PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT 16.Emerging Challenges in Operations.
£56.99
McGraw-Hill Education The Innovation Secrets of Steve Jobs Insanely
Book SynopsisNow in paperbackâthe âœThink Differentâ approach to innovation based on the guiding principles and enduring legacy of Appleâs legendary CEO Steve Jobs.Celebrating the life and legacy of one of the most influential innovators of all time, The Innovation Secrets of Steve Jobs has become a landmark in the field, as powerful and inspirational as the man himself. This essential guide shows you how to apply Steve Jobsâs seven principles of innovation to any field, dream, or endeavor.For Jobs, Appleâs slogan âœThink Differentâ was more than a marketing tool. It was a way of lifeâa powerful, positive, game-changing approach to innovation that you can use to unlock your creative potential, turn your passions and ideas into revolutionary products, and captivate your customers by doing what you love. These innovation secrets, like Steve Jobs himself, will continue to inspire, challenge, and motivate us all for generations to come.Table of ContentsAcknowledgments ixPreface xiIntroduction: What the World Needs Now is More Jobs--Steve Jobs xvChapter 1: What Would Steve Do? 1Principle 1: Do What You LoveChapter 2: Follow Your Heart 15Chapter 3: Think Differently About Your Career 25Principle 2: Put a Dent in the UniverseChapter 4: Inspire Evangelists 45Chapter 5: Think Differently About Your Vision 61Principle 3: Kick-Start Your BrainChapter 6: Seek Out New Experiences 81Chapter 7: Think Differently About How You Think 93Principle 4: Sell Dreams, Not ProductsChapter 8: See Genius in Their Craziness 105Chapter 9: Think Differently About Your Customers 125Principle 5: Say No to 1,000 ThingsChapter 10: Simplicity is the Ultimate Sophistication 137Chapter 11: Think Differently About Design 155Principle 6: Create Insanely Great ExperiencesChapter 12: We're Here to Help You Grow 175Chapter 13: Think Differently About Your Brand Experience 185Principle 7: Master the MessageChapter 14: The World's Greatest Corporate Storyteller 199Chapter 15: Think Differently About Your Story 209One More Thing...Don't Let the Bozos Get You Down 219Notes 223Index 237
£19.79
Pearson Education Talkability
Book SynopsisAfter graduating in London, with degrees in both economics and psychology, James Borg had a successful career in advertising, sales, marketing and journalism. This equipped him well for his current role as a work psychologist, business consultant and trainer in persuasion techniques, interpersonal skills and memory improvement. With his fascination for the human mind from a young age (he was admitted as one of the youngest ever members of The Magic Circle after his demonstration of 'mind-reading' and memory feats) he performed occasionally with a routine known as 'The mind and magic of James Borg'. Tuning in to other people's thoughts - and being aware of our own - is his prescription for success in all aspects of life. He's often invited on BBC radio and was selected as a Harvard Business Review author for May 2009.
£11.69
Pearson Education 25 NeedToKnow Management Models
Book SynopsisGerben van de Berg is a management consultant at Berenschot. He is a co-author of the book Excellence = optimization and innovation and (co)author of several articles on strategic management.Table of ContentsAbout the authors Publisher's acknowledgements Introduction How to use this book Top 10 do's and don’ts of using management models Part 1: Strategy 1. Ansoff’s matrix and product market grid 2. Strategic dialogue 3. Business model canvas 4. SWOT analysis Part 2: Organisation and governance 5. Balanced scorecard 6. Benchmarking 7. The value chain Part 3: Finance 8. Activity-based costing 9. Discounted cash flow (DCF) and net present value (NPV) Part 4: Marketing and sales 10. 4Ps of marketing (Kotler) 11. Customer journey mapping 12. Stakeholder management Part 5: Operations 13. Kaizen /Gemba 14. Root cause analysis/Pareto analysis 15. Six sigma Part 6: Innovation 16. Disruptive innovation 17. Innovation circle 18. Stage-Gate model Part 7: Change management 19. Eight phases of change (Kotter) 20. Team roles (Belbin) 21. The Deming Cycle: plan-do-check-act Part 8: Leadership and management 22. Competing values 23. Core quadrants 24. Cultural dimensions (Hofstede) 25. Seven habits of highly effective people (Covey) Ten useful books to read next Glossary of terms Index
£14.24
Pearson Education 25 NeedToKnow Key Performance Indicators
Book SynopsisBernard Marr is a leading global authority and best-selling author on organisational performance and business success. He regularly advises leading companies, organisations and governments across the globe, making him an acclaimed and award-winning keynote speaker, researcher, consultant and teacher. He is acknowledged by the CEO Journal as one of today's leading business brains. Table of ContentsAbout the author Publisher’s acknowledgements Introduction The top 10 do's and dont's of using Key Performance Indicators part 1 Measuring and understanding your customers 1 Net promoter score (NPS) 2 Customer profitability score 3 Customer retention rate 4 Conversion rate 5 Relative market share part 2 Measuring and understanding your financial performance 6 Revenue growth rate 7 Net profit 8 Net profit margin 9 Gross profit margin 10 Operating profit margin 11 Return on investment (ROI) 12 Cash conversion cycle (CCC) part 3 Measuring and understanding your internal processes 13 Capacity utilisation rate (CUR) 14 Project schedule variance (PSV) 15 Project cost variance (PCV) 16 Earned value (EV) metric 17 Order fulfilment cycle time (OFCT) 18 Delivery in full, on time (DIFOT) rate 19 Quality index 20 Process downtime level part 4 Measuring and understanding your employees 21 Staff advocacy score 22 Employee engagement level 23 Absenteeism Bradford factor 24 Human capital value added (HCVA) 25 360-degree feedback score 10 useful books to read next Glossary of terms Index
£14.24
Pearson Education Leaders Guide to Negotiation The
Book SynopsisSimon Horton has been teaching Negotiation Skills for over 10 years, having taught hostage negotiators, senior purchasing officers for some of the largest global manufacturing companies and solicitors at the most prestigious law firms in the world. He's also a Visiting Lecturer at Imperial College, University of London.Table of ContentsINTRODUCTION CHAPTER 1: NEGOTIATION FUNDAMENTALS CHAPTER 2: THE STRONG WIN-WIN PRINCIPLES CHAPTER 3: PREPARE! 3.1 YOUR WIN 3.2 THEIR WIN 3.3 MULTI-PARTY NEGOTIATIONS 3.4 PREPARING YOURSELF CHAPTER 4: DEVELOP YOUR PLAN CHAPTER 5: ESTABLISH HIGH CREDIBILITY AND HIGH RAPPORT 5.1 RAPPORT 5.2 CREDIBILITY 5.3 RAPPORT VS CREDIBILITY 5.4 INCREASING YOUR POWER CHAPTER 6: MOVE THEM TO WIN-WIN 6.1 TURN THEM INTO A SWORN-IN WIN-WIN FANATIC 6.2 CHANNEL THEIR SELF-INTEREST 6.3 DEALING WITH DIFFICULT PEOPLE CHAPTER 7: SOLVE THE PROBLEM 7.1 PROBLEM-SOLVING 7.2 COMMUNICATION 7.3 DEADLOCK 7.4 CONCESSIONS 7.5 DEALING WITH DIRTY TRICKS CHAPTER 8: TRUST BUT VERIFY 8.1 SEEK TO TRUST 8.2 HOW TO TELL IF YOU CAN TRUST THEM 8.3 INCREASE THEIR TRUSTWORTHINESS 8.4 WHAT TO DO IF YOU REALLY CAN NOT TRUST THEM AT ALL AFTERWORDFurther reading
£16.14
Pearson Education Limited Going Digital What it takes for smoother
Book Synopsis Lyndsey Jones is an executive editor at the FT and has successfully overseen global transformation projects in the FT newsroom. She also advises other media companies on what it takes to deliver new working practices and editorial operations. Balvinder Singh Powar incubates start-ups, works in culture change for companies and has been a mediator to resolve workplace conflicts. He is an expert in building high performance teams, learning about what goes wrong and making it right. He is an award-winning professor at IE Business School in Madrid. He has a wide network on LinkedIn and some of his videos on YouTube have views of around 15,000.Trade Review "Here is the essential guide to how managers should adapt their businesses to the digital revolution. Written by a journalist who was the driving force behind the shift from print to digital in the Financial Times newsroom, the book offers many examples of how to change mindsets and work practices - and keep employees on board." Lionel Barber, Editor of the Financial Times 2005-2020 "Digital transformation is a daunting challenge. This wise, expert and supremely practical guide is an invaluable aid to navigating the nitty gritty of pushing digital change into the heart of your organisation. If you need to know where lean stops and agile starts, and how to craft a vision that truly heralds change this is the book for you. Highly recommended." Prof. Dr Lucy Kueng, Digital Transformation Expert, Senior Fellow Reuters Institute, Oxford University "This is an ideal guide for anyone working in an industry where change is the only constant. Drawing on the experiences and advice of those who've been there before, it takes the mystery out of transformation showing the way to success in a digital world." Liz Hannam, Head of News, ITV News Central "Going Digital is an essential survival kit in our journey of a constantly changing environment, giving the reader the inside and real view from champions behind the scenes sharing their tips on how to drive change at companies. It will become your bedside book." Berta Merelles, Senior Director at BTS Global Consultancy "This book frames and filters that bigger dataset helping to benchmark one's own experience with examples from peers who faced similar challenges. Its value lies there, providing an understanding on how they responded and what succeeded, helping to lay out your own tailored approaches to these relatable problems. Thisbook serves that practical purpose. It was a great read and I was pleased to find out how many of the experiences paralleled what I had also encountered these past 18 months. It felt immediately like a validation that my journey was not uncommon and that I could learn something of value to my aspirations through the anecdotes of others." James Murray, Co-founder and Chief Engineer at Offworld.ai Table of Contents1. Introduction: Start as you mean to go on 2. Challenges of change: Dealing with the dark side 3. Exercising the agility muscle 4. Humanity’s secret weapon 5. Robo-bosses and data magicians 6. The real power of diversity 7. Sudden impact: Black swans and cockroach unicorns
£16.14
Kogan Page Ltd Be Data Analytical
Book SynopsisJordan Morrow is known as the "Godfather of Data Literacy", having helped pioneer the field by building one of the world's first data literacy programs. He is the founder and CEO of Bodhi Data, served as the Chair of the Advisory Board for The Data Literacy Project and has helped companies and organizations around the world, including the United Nations, build and understand data literacy. Morrow is the author of three books: Be Data Literate, Be Data Driven, and Be Data Analytical, all published by Kogan Page. He is based near Salt Lake City, Utah.Trade Review"A must-read for anyone looking to harness the power of data. Be Data Analytical stands out as a comprehensive guide that empowers readers to unlock the hidden potential within their data, driving innovation and growth in any field." * Bernard Marr, Founder & CEO, Bernard Marr & Co *"If you're looking for a practical guide to learn about the four levels of analytics, look no further than Be Data Analytical. Jordan Morrow's hands-on approach to teaching data analytics makes the book an invaluable resource for anyone who wants to learn the skills needed to succeed in the field. The clear explanations, practical examples and content breakdown make this book an excellent choice for both beginners and experienced professionals." * Chandra Donelson, Washington D.C. Chapter Lead, Women in Data *"Jordan's passion and enthusiasm for data shines through. Breaking down analytics into four accessible levels means this book is for everyone. Its real-life examples and analogies bring to life the importance of understanding and implementing good analytics." * Susan Walsh, Founder & Managing Director, The Classification Guru Ltd *"This book provides an excellent framework for data-driven decision-making in organizations. By framing the analytics implementations progressively through the four levels of analytics, Be Data Analytical is easy to follow as an analytics guidebook. At each stage, the book covers key definitions, roles of the different enterprise players, numerous business examples and strategy suggestions to get the analytics job done." * Kirk Borne, Founder, Data Leadership Group *"Data Analytics is a crucial aspect of decision-making in the modern business landscape, and this book provides a comprehensive guide to understanding its nuances. The author's expertise and passion for the subject is present in every chapter, making this book a must-read for anyone seeking to improve their data literacy and enhance their decision-making skills. I highly recommend this book to anyone looking to unlock the power of data analytics in their organization." * Esther Munyi, Chief Data and Analytics Officer, Sasfin *"Be Data Analytical is a book about leadership, decision making, staying ahead and having your own built-in systems. A consummate storyteller, Jordan speaks to those who know this space and those who perhaps need to. The data environment has changed forever and the complexity and challenge for leaders means the rule book we used to follow, and our previous frames of reference, are redundant. New ways of thinking and improving decision making are therefore vital." * Mike Roe, CEO, Tensense.ai *"Ingenious! Jordan's engaging work propels the reader from data literacy to data analysis." * Major General Dustin Shultz *Table of Contents Chapter - 00: Introduction; Section - ONE: Data and analytics; Chapter - 01: Defining data and analytics; Chapter - 02: Defining the four levels of analytics; Chapter - 03: The power of analytics in decision making; Section - TWO: The four levels of analytics - define, empower, understand and learn; Chapter - 04: Descriptive analytics; Chapter - 05: How are descriptive analytics used today?; Chapter - 06: How individuals and organizations can improve in descriptive analytics; Chapter - 07: Diagnostic analytics; Chapter - 08: How are diagnostic analytics used today?; Chapter - 09: How individuals and organizations can improve in diagnostic analytics; Chapter - 10: Predictive analytics; Chapter - 11: How are predictive analytics used today?; Chapter - 12: How individuals and organizations can improve in predictive analytics; Chapter - 13: Prescriptive analytics; Chapter - 14: How are prescriptive analytics used today?; Chapter - 15: How individuals and organizations can improve in prescriptive analytics; Section - Three: Bringing it all together; Chapter - 16: Using all four levels of analytics to empower decision making; Chapter - 17: Conclusion;
£24.99
Cengage Learning EMEA Management Theory and Practice
Book SynopsisThe 9th edition of this classic textbook provides students with a firm understanding of current management theories and practical skills to help smooth their transition into the workplace. Combining theory and practice it has been fully updated with a revised three-part structure to help learners focus on the many roles managers can play in an organization. It covers the topics most commonly taught on business courses at undergraduate and postgraduate level and gives students an insight into the latest trends in the ever-changing world of management.Table of ContentsPart One ��� Management Theory Section One ��� Introduction 1.Management ��� An Introduction 2.Organizations 3.Classical Management Section Two ��� Human Relations ��� Early Theories 4.Motivation Theories 5.Leadership Theories 6.Group Work Theories 7.Organizational Culture and Climate Section Three ��� Systems Theories 8.Systems and Contingency Theories 9.Management Information Systems Theory Section Four ��� Managing Strategically 10.Strategic Management 11.International Strategy and Leadership Section Five ��� Contemporary Approaches to Management Theory- New Perspectives Explored 12.Management Theory in Turbulent Times 13.Management (Competence) Theories Part Two ��� Management in Practice Section Six ��� Planning, Leading and Strategizing 14.The Environment 15.Strategy 16.Implementing and Managing Strategy Section Seven ��� Organizing 17.Organizing the Workforce 18.Organizing Work 19.Organizing for Innovation 20.Organizing for Productivity and Responsiveness 21.Reorganizing: Managing Change Section Eight ��� Motivating 22.Motivating Individual Employees 23.Motivation in Groups and Teams Section Nine ��� Controlling 24.Organizational Control 25.Managing Quality 26.Managing Risk Part Three ��� Business Functions and Processes Section Ten ��� Marketing 27.Marketing Fundamentals 28.Traditional Marketing Tools 29.Customer-Oriented Marketing Approaches 30.Digital Marketing 31.Sales Management Section Eleven ��� Operations 32.Procurements 33.Logistics 34.Production 35.SCM Systems and Technology Section Twelve ��� Human Resources 36.Human Resource Management (HRM) 37.Managing the Employee Lifecycle 38.Performance Management 39.International Human Resource Management (IHRM) Section Thirteen ��� Financial Aspects of Management 40.Accounting and Finance 41.Budgeting Section Fourteen ��� Managing Information Resources 42.Managing Information Resources 43.Digital Technologies
£50.99
O'Reilly Media 97 Things Every Engineering Manager Should Know
Book SynopsisTap into the wisdom of experts to learn what every engineering manager should know. With 97 short and extremely useful tips for engineering managers, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your management skills through sound advice
£27.74
Stanford University Press Management as a Calling: Leading Business,
Book SynopsisBusiness leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to challenge future business leaders to think differently about their career, its purpose, and its value as a calling or vocation, one that is in service to society. Its message is for current and prospective business students, business leaders thinking anew about the role of business in society, and the business educators that train all these people. We face great challenges as a society today, from environmental problems like climate change and habitat destruction, to social problems like income inequality, unemployment, lack of a living wage, and poor access to affordable health care and education. Solutions to these challenges must come from the market (as comprised of corporations, the government, and nongovernmental organizations, as well as the many stakeholders in market transaction, such as the consumers, suppliers, buyers, insurance companies, and banks), the most powerful institution on earth, and from business, which is the most powerful entity within it. Though government is an important and vital arbiter of the market, business is the force that transcends national boundaries, possessing resources that exceed those of many nations. Business is responsible for producing the buildings that we live and work in, the food we eat, the clothes we wear, the forms of mobility we employ, and the energy that propels us. This does not mean that only business can generate solutions or that there is no role for government, but with its unmatched powers of ideation, production, and distribution, business is positioned to bring the change we need at the scale we need it. Without business, the solutions will remain elusive. Indeed, if there are no solutions coming from the market, there will be no solutions. And without visionary and service-oriented leaders, business will never even try to find them. Trade Review"Hoffman's book is for those who understand that the responsibility of business goes well beyond the shareholder and are committed to turning it into a force for good. Indeed, it's by treating business as a calling in service to society that you will not only create a more successful business but a purposeful life as well."—Paul Polman, Co-founder and Chair, IMAGINE, CEO, Unilever, 2009–2018"The world is deeply interconnected, and we need to act now to make sure it emerges from our current challenges to a better place. Hoffman offers us a framework for exactly that: from understanding how different stakeholders come together to drive sustainable change, to how we equip our future leaders to ensure a safer tomorrow."—Ajay Banga, CEO, Mastercard"This powerfully written book is a passionate call for business leaders—and the business schools that teach them—to play a central role in healing the world. Hoffman argues for profound changes in how we teach, highlighting both the need to understand the scientific, social and economic dynamics that are shaping our response to climate change and the importance of embracing management as a calling in line with our deepest moral commitments."—Rebecca Henderson, Professor, Harvard University, and author, Reimagining Capitalism in a World on Fire"As the last proponents of shareholder primacy lay down their banners, Hoffman points us to the leverage point of positive change—the mindset of current and future business managers, especially those who graduate into an uncertain future. A just-in-time read from a teacher-scholar-thinker on the frontlines of business classrooms and boardrooms."—Judy Samuelson, Aspen Business and Society Program and author, The Six New Rules of Business: Creating Real Value in a Changing World (2021)Table of Contents0. Management as a Calling 1. Shifting the Role of Business 2. Rebuilding the Role of Government 3. Communicating Change 4. Being Authentic 5. Envisioning Your Career in Management as a Calling
£17.99
Pan Macmillan Choose Possibility: How to Master Risk and Thrive
Book SynopsisLearn how to take risks, thrive and build your dream career.‘Sukhinder is one of Silicon Valley’s most well-respected leaders. Her unique style of authenticity, optimism and hustle will help anyone unlock their career potential’ – Eric Schmidt, former chairman & CEO, GoogleEach one of us dreams of possibility – in our careers and in our personal lives. But our pursuit of possibility is hamstrung by ‘The Myth of the Single Choice’ that has led us to believe that one large choice stands between us and success, and that a single failure may topple us should we choose ‘wrongly’. We let fear trump possibility: we become paralyzed.Sukhinder Singh Cassidy is one of the most well-respected leaders in Silicon Valley, but her path to success has been far from linear. While she has started three companies including theBoardlist, and has served as president of StubHub, she’s also encountered failed choices, misfires, and all other types of pitfalls that she had to learn how to overcome and incorporate into her new path forward.Drawing on her own experience and those of other leaders, Sukhinder shows that when people thrive, it’s because their fear of missing out on an opportunity overtakes their fear of failure, and compels them to take action. Better yet, they keep acting, building a fundamental risk-taking muscle that under weighs the importance of any single choice in favour of continually ‘choosing’. Choose Possibility is a thrilling and insightful new way to approach risk-taking and achieve lasting success.‘An excellent guide to help anyone learn how to take risks in their own careers and thrive’ – Kai-Fu Lee, chairman & CEO, Sinovation Ventures and author of bestseller AI SuperpowersTrade ReviewSukhinder’s unique style of authenticity, optimism and hustle is what has made her one of Google and Silicon Valley’s most successful and well-respected leaders. In Choose Possibility, she brings that same energy, passion and candor to helping everyone unlock their own career potential. -- Eric Schmidt, Former Chairman & CEO, GoogleThe ability to take risks is the lifeblood of innovation. Choose Possibility is an excellent guide to help anyone learn how to take risks in their own careers and thrive. By debunking the myths around risk-taking and replacing them with real-life lessons and tips, Sukhinder shows us how each of us can become risk-masters and achieve our career dreams, whether we are sitting in a large company or hoping to run our own. -- Kai-Fu Lee, Chairman & CEO, Sinovation Ventures; Author of Bestseller AI Superpowers Whether you’re twenty-five or forty-five, Choose Possibility offers everyone a simple, clear and effective process to overcome fear and unlock faster professional growth and fulfillment. A must-read for anyone looking to turbo-charge their impact. -- Stephen Kaufer, Co-founder, President & CEO, TripAdvisorChoose Possibility reframes how we think about opportunity and helps us see risk in an entirely new way. Sukhinder Singh Cassidy will inspire you to take small steps that can lead to extraordinary outcomes. -- Susan Wojcicki, CEO, YouTubeChoose Possibility presents a new way of looking at - and embracing - risk and possibility, and there’s not a better person to deliver this unique perspective and practical advice than Sukhinder. She’s an extraordinary entrepreneur and businesswoman, and the ideas she presents in this book have the potential to make a tremendous difference in anyone’s career or life. -- Spencer Rascoff, former CEO & co-founder of Zillow; serial tech entrepreneur and co-founder of Hotwire, Pacaso and dot.LA We often see that in high performing organisations, subject matter expertise and numerical intelligence get commoditised. Naturally, then the question becomes how do aspiring leaders in such organisations differentiate themselves. Showing courage and taking smart risks are often underrated as critical leadership traits; all aspiring leaders and entrepreneurs must embrace these traits, and help others around them increase their ability to embrace risk proactively and succeed. Choose Possibility shows you how to do just that. -- Kalyan Krisnamurthy, CEO FlipkartA fresh and relevant voice on the ups and downs of entrepreneurship. Breaking down what risk is and isn't, Sukhinder offers valuable insight for founders and employees, seen through the lens of someone who has been there. -- Scott Galloway, business professor and bestselling author With a combination of a clarity and candor, Sukhinder offers up clear frameworks to help make risk-taking an understandable and repeatable process for anyone looking to achieve more. This unique blend of analysis and authenticity is what’s made her equally successful in starting and building companies over the last 20+ years that I’ve known her. -- Theresia Gouw, veteran venture capitalist & co-founder Acrew Capital, Forbes 100 Most Powerful Women and 9x member of Forbes Midas ListI love this book! Learn Sukhinder's tools and techniques; absorb her wisdom and let Choose Possibility help you move more boldly in the direction of your dreams. -- Kim Scott, acclaimed author of Radical Candor
£17.09
Pan Macmillan Choose Possibility: Task Risks and Thrive (Even
Book SynopsisLearn how to take risks, thrive and build your dream career.‘Sukhinder is one of Silicon Valley’s most well-respected leaders. Her unique style of authenticity, optimism and hustle will help anyone unlock their career potential’ – Eric Schmidt, former chairman & CEO, GoogleEach one of us dreams of possibility – in our careers and in our personal lives. But our pursuit of possibility is hamstrung by ‘The Myth of the Single Choice’ that has led us to believe that one large choice stands between us and success, and that a single failure may topple us should we choose ‘wrongly’. We let fear trump possibility: we become paralyzed.Sukhinder Singh Cassidy is one of the most well-respected leaders in Silicon Valley, but her path to success has been far from linear. While she has started three companies including theBoardlist, and has served as president of StubHub, she’s also encountered failed choices, misfires, and all other types of pitfalls that she had to learn how to overcome and incorporate into her new path forward.Drawing on her own experience and those of other leaders, Sukhinder shows that when people thrive, it’s because their fear of missing out on an opportunity overtakes their fear of failure, and compels them to take action. Better yet, they keep acting, building a fundamental risk-taking muscle that under weighs the importance of any single choice in favour of continually ‘choosing’. Choose Possibility is a thrilling and insightful new way to approach risk-taking and achieve lasting success.‘An excellent guide to help anyone learn how to take risks in their own careers and thrive’ – Kai-Fu Lee, chairman & CEO, Sinovation Ventures and author of bestseller AI SuperpowersTrade ReviewSukhinder’s unique style of authenticity, optimism and hustle is what has made her one of Google and Silicon Valley’s most successful and well-respected leaders. In Choose Possibility, she brings that same energy, passion and candor to helping everyone unlock their own career potential -- Eric Schmidt, former CEO of GoogleThe ability to take risks is the lifeblood of innovation. Choose Possibility is an excellent guide to help anyone learn how to take risks in their own careers and thrive. By debunking the myths around risk-taking and replacing them with real-life lessons and tips, Sukhinder shows us how each of us can become risk-masters and achieve our career dreams, whether we are sitting in a large company or hoping to run our own -- Kai-Fu Lee, chairman & CEO, Sinovation Ventures and author of bestseller AI SuperpowersWhether you’re twenty-five or forty-five, Choose Possibility offers everyone a simple, clear and effective process to overcome fear and unlock faster professional growth and fulfillment. A must-read for anyone looking to turbo-charge their impact -- Stephen Kaufer, co-founder, president and CEO, TripAdvisorChoose Possibility reframes how we think about opportunity and helps us see risk in an entirely new way. Sukhinder Singh Cassidy will inspire you to take small steps that can lead to extraordinary outcomes -- Susan Wojcicki, CEO, YouTubeChoose Possibility presents a new way of looking at – and embracing – risk and possibility, and there’s not a better person to deliver this unique perspective and practical advice than Sukhinder. She’s an extraordinary entrepreneur and businesswoman, and the ideas she presents in this book have the potential to make a tremendous difference in anyone’s career or life -- Spencer Rascoff, former CEO & co-founder of Zillow, serial tech entrepreneur and co-founder of Hotwire, Pacaso and dot.LAWe often see that in high performing organizations, subject matter expertise and numerical intelligence get commoditized. Naturally, then the question becomes how do aspiring leaders in such organizations differentiate themselves. Showing courage and taking smart risks are often underrated as critical leadership traits; all aspiring leaders and entrepreneurs must embrace these traits, and help others around them increase their ability to embrace risk proactively and succeed. Choose Possibility shows you how to do just that -- Kalyan Krisnamurthy, CEO FlipkartA fresh and relevant voice on the ups and downs of entrepreneurship. Breaking down what risk is and isn't, Sukhinder offers valuable insight for founders and employees, seen through the lens of someone who has been there -- Scott Galloway, business professor and bestselling authorWith a combination of clarity and candor, Sukhinder offers up clear frameworks to help make risk-taking an understandable and repeatable process for anyone looking to achieve more. This unique blend of analysis and authenticity is what’s made her equally successful in starting and building companies over the last twenty plus years that I’ve known her -- Theresia Gouw, veteran venture capitalist & co-founder Acrew Capital, Forbes 100 Most Powerful Women and 9x member of Forbes Midas ListI love this book! Learn Sukhinder’s tools and techniques; absorb her wisdom and let Choose Possibility help you move more boldly in the direction of your dreams -- Kim Scott, bestselling author of Radical Candor
£10.44
PublicAffairs,U.S. Creative Construction: The DNA of Sustained
Book SynopsisEvery company wants to grow, and the most proven way is through innovation. The conventional wisdom is that only disruptive, nimble startups can innovate; once a business gets bigger and more complex corporate arteriosclerosis sets in. Gary Pisano's remarkable research conducted over three decades, and his extraordinary on-the ground experience with big companies and fast-growing ones that have moved beyond the start-up stage, provides new thinking about how the scale of bigger companies can be leveraged for advantage in innovation.He begins with the simply reality that bigger companies are, well, different. Demanding that they "be like Uber" is no more realistic than commanding your dog to speak French. Bigger companies are complex. They need to sustain revenue streams from existing businesses, and deal with Wall Street's demands. These organizations require a different set of management practices and approaches--a discipline focused on the strategies, systems and culture for taking their companies to the next level. Big can be beautiful, but it requires creative construction by leaders to avoid the creative destruction that is all-too-often the fate of too many.
£22.50
Harvard Business Review Press HBR Guide to Data Analytics Basics for Managers
Book SynopsisDon't let a fear of numbers hold you back.Today's business environment brings with it an onslaught of data. Now more than ever, managers must know how to tease insight from data--to understand where the numbers come from, make sense of them, and use them to inform tough decisions. How do you get started?Whether you're working with data experts or running your own tests, you'll find answers in the HBR Guide to Data Analytics Basics for Managers. This book describes three key steps in the data analysis process, so you can get the information you need, study the data, and communicate your findings to others.You'll learn how to: Identify the metrics you need to measure Run experiments and A/B tests Ask the right questions of your data experts Understand statistical terms and concepts Create effective charts and visualizations Avoid common mistakes
£31.50
