Knowledge management Books

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Book Synopsis

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Book SynopsisLead your organization into the industrial revolution of analytics with The Analytics Revolution The topics of big data and analytics continue to be among the most discussed and pursued in the business world today.Trade Review"A good read" (Supply Management, May 2015)Table of ContentsForeword xi Preface xv Acknowledgments xxv PART I The Revolution Has Begun 1 Chapter 1 Understanding Operational Analytics 3 Defining Operational Analytics 4 Welcome to Analytics 3.0 10 How Analytics Are Changing Business 20 Putting Operational Analytics in Perspective 26 Wrap-Up 30 Notes 31 Chapter 2 More Data . . . More Data . . . Big Data! 33 Cutting through the Hype 33 Preparing for Big Data 39 Putting Big Data in Context 48 Wrap-Up 58 Notes 59 Chapter 3 Operational Analytics in Action 61 Improving Customer Experiences 62 Time Is of the Essence 68 Making Us Safer 71 Increasing Operational Efficiency 74 Improving Our Lives in the Future 77 Finding Unexpected Value in Data 79 Wrap-Up 83 Notes 84 PART II Laying the Foundation 87 Chapter 4 Want Budget? Build the Business Case! 89 Setting the Priorities 89 Choosing the Right Decision Criteria 93 Business Case Framework to Consider 101 Tips for Creating a Winning Business Case 108 Wrap-Up 115 Notes 116 Chapter 5 Creating an Analytic Platform 117 Planning 118 Building 123 Using 140 Wrap-Up 143 Notes 145 Chapter 6 Governance and Privacy 147 Setting the Stage for Governance 148 Deciding Where Analytics Happen 154 Governing Operational Analytics 158 Privacy 165 Wrap-Up 172 Notes 173 PART III Making Analytics Operational 175 Chapter 7 The Analytics 177 Creating Operational Analytics Processes 177 Expanding into New Analytics Disciplines 181 Focusing Analytics Efforts 187 Comparing Analytics Approaches 193 Lessons from the Past 198 Wrap-Up 204 Notes 205 Chapter 8 The Analytics Organization 207 A Major Shift Has Occurred 207 Staffing 209 Organizing 218 Succeeding 225 Wrap-Up 234 Notes 235 Chapter 9 The Analytics Culture 237 Instilling the Proper Mind-set 237 Implementing Effective Policies 245 Facilitating Success 250 Enabling and Handling the Right Failures 256 Wrap-Up 261 Notes 262 Conclusion Join the Revolution! 263 About the Author 267 Index 269

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Book SynopsisThe book will appeal to anyone trying to make sense of contemporary higher education.Trade ReviewAs a collection, Academic Capitalism in the Age of Globalization presents ways that universities have become more entrepreneurial, more interdisciplinary, more competitive, and more marketable as postsecondary institutions and labor markets have become progressively globalized. Canadian Journal of Higher Education oTable of ContentsForewordAcknowledgmentsPart I: Academic Capitalism Revisited Chapter 1. Academic Capitalism in Theory and Research Chapter 2. Retheorizing Academic Capitalism: Actors, Mechanisms, Fields, and Networks Chapter 3. University Revolutions and Academic Capitalism: A Historical Perspective Chapter 4. Exploring the Academic Capitalist Time Regime Chapter 5. Learning to Litigate: University Patents in the Knowledge Economy Chapter 6. Academic Capitalism and Practical Activity: Extending the Research ProgramChapter 7. Extending Academic Capitalism by Foregrounding Academic LaborPart II: Academic Capitalism and Globalization Chapter 8. The Global Enterprise of Higher Education Chapter 9. Transnationalization of Academic Capitalism through Global Production Networks Chapter 10. How to Explain Academic Capitalism: A Mechanism-Based Approach Chapter 11. Peripheral Knowledge-Driven Economies: What Does Academic Capitalism Have to Say? Chapter 12. Academic Capitalism in Greater China: Theme and Variations Chapter 13. Risky Business: Academic Capitalism, Globalization, and the Risk UniversityChapter 14. Developing a Conceptual Model to Study the International Student Market List of Contributors Index

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Book SynopsisKnowledge Café is a process for creating, exchanging, and optimizing knowledge, whether in-person or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive.The Knowledge Café is a mindset and environment for engaging, discussing, and exchanging knowledge within a group either face to face or virtually. At the café, participants can discuss hard-to-solve project issues or resolve a family or community crisis. This metaphorical town square supports knowledge circulation and rejuvenation and increases its velocity—making it a breeding ground for innovation. The aha moments at one Knowledge Café can match the benefits of multiple conferences, workshops, and training put together. When knowledge management (KM) is part of an organization’s culture, performance improves, collaboration increases, and the competitive advantage accelerates. No one can force knowledge transfer. We must create the right environment where knowledge is freely shared, rewarded, and fun. This book demonstrates why the Knowledge Café is such an effective KM tool and shows how to design optimal café experiences and increase learning agility.  The premium on knowledge and agility has never been greater. This book offers a technique for managing knowledge toward the greater good. Tips; templates; practical and relatable experiences; case studies; and examples of knowledge brokers, creators, and sharers across cultures are sprinkled throughout the book to show how the café interfaces with other KM techniques and in different work and project spaces.  

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Book SynopsisWritten by experts in the field, this indispensable guide provides a services-patterns approach to transforming IT infrastructures to a virtualized state to derive compelling business value for organizations. Thorough and informative, this account will demonstrate how businesses can become more productive in managing overall costs, more agile in provisioning new business services and improving time to market, more proactive in catering to rapidly changing business models and client demands, and more charged as an engine for fueling business growth.

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Book SynopsisAre you tired of tracking financial elements of your business manually, do you have to prepare staffing schedules by hand, or do you simply want to know how to get more information from your business data? Learn how to harness your business data and put it to use for you. Learn the basics of Excel, including a comprehensive review of every tab of the Excel Ribbon. See how to best display your data for maximum impact with formatting tools, Data Tables, Charts & Pivot Tables. Use customer information to create customized letters with Mail Merge. Import data using Power Query. Calculate the costs of doing business with financial formulas, learn where to find pre-packaged business templates, and much more. This book uses real-world business examples in operation with all these elements.

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Book SynopsisMore than ever, data drives decisions in organizatons - and we have more data, and more ways to analyze it, than ever.  Yet strategic initiatives continue to fail as often as they did when computers ran on punch cards, Economist and research scientist Alec Levenson says we need a new approach.The problem, Levenson says, is that the business people who devise the strategies and the human resources people who get employees to implement them use completely different analytics. Business Analytics can determine if operational priorities aren't being achieved but can't explain why. HR analytics reveal potentially helpful policy and process improvements but can't identify which would have the greatest strategic impact.This book shows how to use an integrated approach to bring these two pieces together. Levenson presents a thorough and realistic treatment of the reasons for and challenges of taking an integrated approach. Heprovides details on the different parts of both enterprise and human capital analytics that have to be conducted for integration to be successful and includes specific questions to ask, along with examples of applying integrated analytics to address particular organizational challenges.Effective analytics is a team sport. Levenson's approach allows you to get the deepest insights by bringing people together from both the business and HR perspectives to assess what's going on and determine the right solution.

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Book SynopsisThe book contains the short papers of the Third International IFIP Working Conference on Enterprise Interoperability, IWEI 2011, held March 22-23, 2011, in Stockholm, Sweden, and the papers of the co-located IWEI Workshops, held on March 21, 2011. The IWEI Working Conference highlighted developments in the following areas: scientific foundations for specifying, analyzing and validating interoperability solutions; architectural frameworks for addressing interoperability challenges from different viewpoints and at different levels of abstraction; maturity models to evaluate and rank interoperability solutions with respect to distinguished quality criteria; and working sets of practical solutions, standards and tools that can be applied to interoperability problems. The IWEI Workshops complemented the IWEI Working Conference and explored new issues and solutions in enterprise interoperability in four separate workshops: (1) Enterprise 2.0 – Using Internet 2.0 Technologies in Enterprise Management; (2) Semantic Interoperability in the Scope of Future Energy Smart Grids; (3) Advanced Results in MDI/SOA Innovation; and (4) Standards Ensuring Enterprise Interoperability and Collaboration – State of the Art and Perspectives. The Workshops offered opportunities to discuss issues raised and to brainstorm about possible solution directions.Table of ContentsForeword p. Johnson ix Preface M.. zei.m M. van slnderen G.Doumeingts p. johnson xi Part 1 Workshop Proceedings 1 Workshop Wl Enterprise 2.0, Using Internet 2.0 Technologies in Enterprise Management 3 Workshop Wl Report R. Chalmeta V. Pazos 5 Workshop W2 Semantic Interoperability in the Scope of Future Energy Smart Grids 9 Interoperability between Temporal Domains in Real-time Control of Active Distribution Networks L. Nordstrom R. Gustavsson 11 Solving the Mismatches between the Electric System Ontologies R. Santodomingo J.A. Rodriguez-Mondejar M.A. Sanz-Bobi 21 Dynamic Virtual Enterprises - The Challenges of the Utility Industry for Enterprise Architecture Management S. Buckl R. Marliani F. Matthes CM. Schweda 31 Coping with Smart Grid - Standardization and Enterprise Architecture at your Service M. Postma M.Uslar S.Rohjans U. Steffens 37 A Standards-Based Security Approach with Interoperable Interfaces for the Smart Grid P. Beenken,C. Pries, S.Abels, M. Uslar 47 Workshop W3 Advanced Results in MDI/SOA Innovation 59 Reference Ontologies for Manufacturing-based Ecosystems R..YOUNG N.'Chungoora Z.-Usman N. Anjum G. Gunendran C. Palmer J. Harding K. Case A.-F. Cutting-Decelle 61 Interoperability for Product Design and Manufacturing Application in the Aeronautical Industry Y.Ducq N.Zouggar J.C.Deschamps G.Doumeingts 73 Knowledge-based System for Semantics Adaptability of Enterprise Information Systems J. Sarraipa R. Jardim-Goncalves 89 A Model-DrivenApproach to Interoperability in B2B Data Exchange D. Roman B.Morin S.Wang A.J. Berre 107 MDI for SOA Management of a Crisis A.-M. Barthe F. Benaben S. Truptil J.-P. Lorre H. Pingaud 123 Workshop W4 Standards Ensuring Enterprise Interoperability and Collaboration, the State of the Art and Perspectives 135 Standards and Initiatives for Service Modeling - The Case of OMG SoaML D. Roman C.Carrez B.Elvesaeter A.-J. Berre 137 Standard for eBusiness in SMEs Networks: the Increasing Role of Customization Rules and Conformance Testing Tools to Achieve Interoperability A. Brutti P. de Sabbata A. Frascella C. Novelli N. Gessa 147 CEN/ISO 11354 - Framework and Maturity Model for Enterprise Interoperability D.Chen 159 Standards Ensuring Enterprise Interoperability and Collaboration, Challenges and Opportunities M. Forsberg 171 Part2 IWEI 2011 Short Papers 179 Modeling Enterprise Architecture Transformations S.Buckx F.Matthes I.Monahov C.M. Schweda 181 Lexical, Syntactic and Semantic Comparison of Business Vocabulary and Rules I. Martinez de Soria X. Larrucea N. Esteban 197 SA-Policy: Semantic Annotations for WS-Policy N. Boissel-Dallier J.-P. Lorre F. Benaben 213 Shape Feature-Based Ontological Engineering Product Models N. Anjum J. Harding B. Young K. Case 223 Wrapping Legacy Systems to Support SOA Migration Using Enterprise Service Bus T. Kokko J. Vainio T. SystA 243 Author Index 261

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Book SynopsisThis book is about complexity in Information Systems (IS). The subject is addressed from both conceptual and applied perspectives. Concepts are drawn from information theory, industrial design and software engineering. Its content capitalizes on experiences gathered by the authors during various contracting jobs involving software architecture, modeling and IS architecture that were conducted for large organizations in the banking and industry sectors, as well as in the public sector. The authors develop the point of view according to which mastering complexity involves two essential steps: first, one should develop a clear understanding of the real nature of complexity within the IS; second, one should identify the primary causes which contribute to its uncontrolled growth and organize these into a logical framework, in order to define efficient countermeasures. Both technical and psychological causes of complexity are to be considered. Two themes make up the main thread of the book: complexity and value. Both themes are quite common when considered separately, but their interplay remains a largely unexplored topic. The analysis of this interplay is one of the sources of originality of this book.Table of ContentsForeword xi Pascal GROJEAN Preface xv Chapter 1. Why Simplicity? 1 1.1. Solving conflicting requirements 1 1.2. Three periods in IS management 5 1.3. And now … simplicity! 10 1.4. Plan of the book 13 Chapter 2. Complexity, Simplicity, and Abstraction 17 2.1. What does information theory tell us? 17 2.2. What does the design tell us? 33 Chapter 3. Value or Values? 77 3.1. Who is concerned? 79 3.2. Concepts of value for an IS 80 3.3. Are these values sufficient and independent? 90 Chapter 4. Promoting Value Through Simplicity 97 4.1. Growing technical heterogeneity 100 4.2. Changing requirements 121 4.3. Human factors 131 Chapter 5. Simplicity Best Practices 149 5.1. Putting simplicity principles into practice 149 5.2. Defining a generic IS 149 5.3. A simplicity framework 152 Conclusion 173 APPENDICES 177 Appendix 1. Digging into Information Theory 179 Appendix 2. Two Measures of Code Complexity 195 Appendix 3. Why Has SOA Failed So Often? 207 Bibliography 219 Index 221

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Book SynopsisIn a fast changing world governed by innovative Enterprise Services and the Future Internet, the issue of Enterprise Interoperability is no longer limited to the interoperation of systems within a single company, but has become a much greater multi-view issue of interoperability throughout a Network of Enterprises. This book contains the proceedings of 13 workshops presented as short papers and discussions held at each workshop. The workshops were co-located with the I-ESA’12 Conference organized by the Polytechnic University of Valencia, Spain. Complementary to the conference program, the workshops aimed at exploiting new issues, challenges and solutions for Enterprise Interoperability. The scope of the workshops spanned a wide range of interoperability issues in Service Science and Innovation, Model Driven Interoperability, Service Oriented Architectures, Factories of the Future, Enterprise Networks and Management, SME Aspects and Standards.Table of ContentsForeword xiii R. POLER Preface xv M. ZELM, R. SANCHIZ, R. POLER, G. DOUMEINGTS Workshop A1 – Service Science and the Next Wave in Enterprise Interoperability 1 Workshop A1 Summary 3 K. KUTSIKOS Industrialization Strategies and Enterprise Interoperability: The Consumer Banking Case 5 E. BAGLIERI, E. ZAMBOLIN Responsibility Aspects in Service Engineering for e-Government 11 C. FELTUS, A. KHADRAOUI, A. YURCHYSHYNA, M. LÉONARD, E. DUBOIS Workshop A2 – Service Innovation in the EU Manufacturing Industry: from Products to Services to Solutions 19 Workshop A2 Summary 21 G. DOUMEINGTS The MSEE Integrated Project 23 C. GUGLIELMINA, S. GUSMEROLI Applying FI Core Platform to Manufacturing Service Ecosystems 31 A. FRIESEN Services for Cloud Manufacturing 39 X. XIAOFEI, N. LANSHUN, Z. DECHEN, J. LARTIGAU “A roadmap of ICT for Manufacturing in the ‘Horizon 2020’ prospective” 47 M. TAISCH, G. TAVOLA Workshop A3 – Interoperability for Crisis Management (I-CriMa) 55 Workshop A3 Summary 57 F. BÉNABEN Crisis Management Workflow Deduction and Orchestration in a Service-orientated Context 59 F. BÉNABEN, C. HANACHI, V. CHAPURLAT, N. SALATGÉ, J.P. PIGNON Towards an Agile Information Decision Support System in a Transport Crisis Context 67 G. MACÉ RAMÈTE, M. LAURAS, F. BÉNABEN, J. LAMOTHE Towards an Interoperable IT Platform for Better Coordination of Crisis Response 75 M. LAURAS, A. CHARLES, S. TRUPTIL, F. BÉNABEN Workshop B1 – Architecture Modeling for the Future Internet Enabled Enterprise (AMFInE) 83 Workshop B1 Summary 85 M. VAN SINDEREN Preparing the Future Internet for ad-hoc Business Network Support 87 M. VAN SINDEREN, R. LAGERSTRÖM, M. EKSTEDT, P. JOHNSON Generating Dynamic Cross-organizational Process Visualizations through Abstract View Model Pattern Matching 95 M. HAUDER, F. MATTHES, S. ROTH, C. SCHULZ Authorization Language for Inter-Enterprise 103 M. BIAGI, R. GUANCIALE Architecture Modeling for Interoperability Analysis on the Future Internet 111 J. ULLBERG, R. LAGERSTRÖM, M. VAN SINDEREN, P. JOHNSON A Model-driven Approach to Achieve Enterprise Collaboration with Interoperable Services and Situational Awareness 119 F. BÉNABEN, H. PINGAUD Workshop B2 – Intelligent Manufacturing Networks (iNet): Strategic and Operational Activity Alignment 127 Workshop B2 Summary 129 L. CANETTA Extending the Conceptual Model for MRP IV 133 M. DÍAZ-MADROÑERO, J. MULA, D. PEIDRO Measuring Enterprise Resilience 139 R. SANCHIS, R. POLER Methodological Support for Collaborative and Non-Hierarchical Network Operation for Complex Product Manufacturing 145 A.H.M. SHAMSUZZOHA, T. KANKAANPÄÄ, L. CARNEIRO, R. FORNASIERO Methodology for Supplier Incentivization in the Machinary and Equipment Industry 153 G. SCHUH, T. POTENTE, T. JASINSKI, T. FROITZHEIM Tools for Supporting Collaborative Processes in Non-Hierarchical Networks 161 B. ANDRÉS, R. POLER Workshop B3 – Advanced Results in Model Driven Interoperability (MDI)/Service Oriented Architecture (SOA) Innovation 167 Workshop B3 Summary 169 Y. DUCQ, G. DOUMEINGTS Achieving Interoperability via Model Transformation within the MDI 171 E.M. SILVA, C. AGOSTINHO, R. JARDIM-GONCALVES A Model Driven Approach for the Modeling of Services in a Virtual Enterprise 181 D. CHEN, Y. DUCQ, G. DOUMEINGTS, G. ZACHAREWICZ, T. ALIX Model-driven Engineering of Mediation Information System: Application to the ISTA3 Use-case 189 N. BOISSEL-DALLIER, F. BÉNABEN, H. PINGAUD A Model Driven Ontology-based Approach for Manufacturing Knowledge Sharing in PLM 197 N. CHUNGOORA, R. YOUNG, G. GUNENDRAN, Z. USMAN, N. ANJUM, C. PALMER, J. HARDING, K. CASE, A.F. CUTTING-DECELLE Workshop C1 – Factories of the Future – Enabling Interoperability over the Complete Supply Chain 205 Workshop C1 Summary 207 S. KOUSSOURIS, R. JARDIM-GONCALVES Management of Dynamic Furniture Manufacturing Networks 209 J. FERREIRA, M. FERRO DE BECA, M.J. NUNEZ, R. JARDIM-GONCALVES Competence Management for Collaborative Manufacturing Networks 219 J. BAL, S.M. NABAVIEH Anything Relationship Management as a basis for Global Process Management in Network Enterprises 227 J. BRITSCH, B. KÖLMEL Partner Selection and Management Issues in Dynamic Manufacturing Networks 235 K. GEORGOULIAS, N. PAPAKOSTAS, G. CHRYSSOLOURIS EPES System – Innovative System for Optimization of the Product Lifecycle through Adapted Services 243 M. SORLI, A. ARMIJO, L. GARCÍA-ZAMBRANO Interoperability for a Networked Enterprise based on a Cloud Computing Infrastructure 251 M. KHALFALLAH, N. FIGAY, M. BARHAMGI, P. GHODOUS Semantic-driven Autonomic Service Bus 259 C. DIOP, E. EXPOSITO, K. DRIRA, C. CHASSOT Towards a Novel Framework for Handling Multi-level SLA in Cross-organizational Enterprise Collaboration 267 I. GUIDARA, N. GUERMOUCHE, T. CHAARI, S. TAZI User Experience Enhanced Smart Search for B2B Marketplaces 275 S. GAFFAROÐLU, E. GÜLGENER New Environment for Innovation and Creativity 283 E. GOUROVA, K. TOTEVA Workshop C2 – A Future Vision for Manufacturing Enterprise Interoperability (MEI) 291 Workshop C2 Summary 293 R. YOUNG Digital Ecosystems Vision for Manufacturing Enterprise Interoperability 295 R. DE JUAN-MARÍN, V. MATOSES, R. DARÍO FRANCO Missing Interoperability in Industrial Implementations 303 F.-W. JAEKEL Manufacturing Enterprise Interoperability: An Industrial Viewpoint 309 N.K. HASTILOW, R.I. YOUNG Workshop C3 – Delivering a Competitive Edge to Small- and Medium-sized Enterprises (SMEs) 315 Workshop C3 Summary 317 G. BHULLAR, A. ORTIZ Lean Manufacturing Implementation in Small and Medium Enterprises (SME): Strengths and Weaknesses 319 G.G.M.P. DA SILVA, D. FERRARI TUBINO EU Funded Projects – Best Tools for Interoperability Enhancement in Construction Industry 331 A.P. MINASOWICZ, P.O. NOWAK, J. J. ZAWISTOWSKI Workshop D3 – A Science Base for Enterprise Interoperability – Structure, Control and Progress Review 339 Workshop D3 Summary 341 K. POPPLEWELL Towards the Definition of a Science Base for Enterprise Interoperability: A Progress Report 343 K. POPPLEWELL Interoperability Body of Knowledge: the Genesis for Enterprise Interoperability Science 351 R. JARDIM-GONCALVES, A. GRILO, C. AGOSTINHO Towards a Convergence of Enterprise Interoperability and the FInES Research Roadmap 359 P. ASSOGNA, M. M. MISSIKOFF Sustainable Interoperability Framework for Supporting Negotiation Processes 365 C. COUTINHO, A. CRETAN, R. JARDIM-GONCALVES How System Theory Supports a Science for Enterprise Interoperability 373 Y. DUCQ, G. DOUMEINGTS, D. CHEN Workshop E1 – Enterprise Interoperation Management (EIM) 381 Workshop E1 Summary 383 F.-W. JAEKEL, Y. DUCQ Business Intelligence and Enterprise Interoperability: Literature Review 385 S. BINOBAID and I. FAN Workshop E2 – Standards Improving Enterprise Interoperability Benefits for a Service-oriented Future Internet 395 Workshop E2 Summary 397 P. DE SABBATA, D. CHEN Supporting Interoperability in Smart Grids 401 J. GONZÁLEZ, C. DÄNEKAS, J. TREFKE, M. USLAR A Model to Analyze Critical Factors in B2B Interoperability Standards Lifecycle 409 A. BRUTTI, P. DE SABBATA, G. CIACCIO, A. FRASCELLA, C. NOVELLI Management of Metadata and XML Schemas for e-Justice Interoperability 415 P. KEIZER, P. VAN DER EIJK Global eBusiness Interoperability Test Beds (GITB) Facilitating Large Scale Projects in Europe 423 O. BAUSÀ, C. LEGNER Workshop E3 – Standardization Management 431 Workshop E3 Summary 433 K. JAKOBS Managing Standards Development in Emergent Fields of Technology Innovation – a Proposed Model of Key Processes in ICT Standardization 435 T. HOEL, J.M. PAWLOWKI Electric Vehicle Standardization Management 443 M. GERST, G. XUDONG Understanding Standardization Strategy based on Miles and Snow Strategic Framework 449 B.G. KANG, B.H. JUN Standards Engineers – Who Needs Them? 457 C. FREERICKS Author Index 465

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