Hospitality and service industries Books
Human Kinetics Publishers The Sport Business Handbook
Book SynopsisFor those fascinated by business dealings in the trillion-dollar global sport industry, this is the anthology you’ve been waiting for. The Sport Business Handbook: Insights From 100+ Leaders Who Shaped 50 Years of the Industry provides insider perspectives from more than 100 of the biggest names in the sport industry. Plentiful examples and stories, including insiders’ views of major sport deals, offer an exclusive behind-the-scenes look at the intricacies of sport business. Plus, this revised edition includes brand-new contributions addressing the adaptability and recovery of sport following the pandemic as well as a “Breakthrough Moments” list of the 50 most significant sport-related moments to offer societal context and historical depth.Editor Rick Horrow, an internationally known sport business and sport law expert who has been the architect of more than 100 deals worth more than $20 billion, has teamed up with renowned sport business scholar and practitioner Rick Burton and author Myles Schrag to assemble one of the most unique sport books ever published. You will be both informed and entertained by the personal insights of prominent sport business leaders, including league commissioners such as Gary Bettman, Don Garber, and Paul Tagliabue; team owners such as Jerry Colangelo and Tom Ricketts; executives such as Larry Lucchino and Pat Williams; administrators such as Joe Castiglione and Deborah Yow; professional athletes such as Scott Hamilton and Cal Ripken Jr.; and media personalities such as Jay Bilas and Ann Meyers Drysdale. This all-star team also includes legendary Duke University men’s basketball coach Mike Krzyzewski as the foreword author.The Sport Business Handbook gives you guidance for everything from the basics of breaking into the sport industry to the intricate skills required to become an industry giant: Consider the role you want to play, what your values are, and how you can set yourself up for success in the industry. Understand the value of brand management and the opportunities for those with strong knowledge and skills in this area. Embrace technology and use the power of modern media to guide your organization toward its goals. Master leadership skills by establishing a framework for thinking and behaving as a leader at all times. Each chapter addresses a specific topic and weaves in story-like sidebars that share rare glimpses into professional dealings in sport. These 80-plus sidebars include “Game Changer” sidebars, which describe pivotal moments that influenced sport leaders as they strived for success, and “360” sidebars, which present alternative perspectives so all viewpoints are explored in finding best practices.Nowhere else will you find such a comprehensive guide with practical advice and personal stories from the biggest names in the industry. The Sport Business Handbook is an engaging, informative book that will help you discover your strengths and develop your skills so you can become one of the leaders to shape the sport business industry for the next 50 years.Table of ContentsForewordPrologue to the Revised Edition: COVID Comeback in the Roaring ’20s: Reshaping the Sports Industry After a Worldwide Pandemic, by managing editor Rick HorrowPrefaceInstructor’s Note, by Stephen A. GreyserPandemic Forced Us to Relearn Lessons of Resilience, by Robert DuPuySport Media: Separating Winners From Losers . . . Now Is Your Chance, by Mike CardanoI. Creativity Is Born Out of NecessityHybrid Work Could Influence the Future of Professional Sport, by Harry KlaffCOVID Can’t Stop KissCam, by Dana Veitch and Alex VeitchEsports Driving Media Innovation, by Eric S. YoonCamp Cooney Prepares Boxers for Their Future, by Gerry CooneyEsports Are Well Situated for a Post-COVID Sport World, by Bobby SharmaII. Best Practices Are Born Out of Natural SelectionSport World Has Long Dealt With Disruption, by Stanley BrandAt the Dawn of the NIL Era, Tech Company Pivoted to Help Athletes Be Seen, by Blake LawrenceDuct Tape and Technology Both Needed for Sport Industry Success, by Al GuidoIII. Cooperation Is Born Out of Urgency“We Owe You One” . . . Sixers’ Slogan Still Relevant, by Billy CunninghamGreat Sport Debates Now Help Mold Future Leaders, by Richard CorcoranCommunication = Results (Good or Bad), by Michael RoganRugby’s Values, Format Make It a Microcosm of Sporting Future, by Alev KelterNASCAR: Setting the Pace in Troubled Times, by Lesa KennedyMultibillion-Dollar, Global U.S. Polo Assn.: Driven By Its Authentic Connection to the Sport of Polo, by J. Michael PrinceThe $1.3 Trillion Sports Business, by Rick Horrow and Nick NielsenAcknowledgmentsPart I. Launching Your Career in Sport BusinessChapter 1. Mastering the Craft of Sport BusinessRick HorrowA 50-Year Front Seat, by Ted KillorySports Evoke Our Emotional Extremes, by Scott D. MichelWrite Down Your Dream Job, by Richard PeddieChapter 2. Essential Lessons for the Sport Business ProfessionalLarry LucchinoThe Value of Showing Up, by Joe FavoritoKeep Your Head Down and Keep Working, by Jay Bilas10 Principles, From “Collector” of Philosophies, by Brandon SteinerChapter 3. Fostering Meaningful Business RelationshipsLyn St. JamesTake Charge to Help Give Kids Equal Opportunities, by Shane BattierI Want to Be President, by Andy DolichFind Direction With Your Own Mission Statement, by Marc TrestmanPart II. Building Your Branding and Selling Skill SetsChapter 4. Executing a Consistent Process and VisionStephen M. RossLearning to Balance Tradition and Innovation, by George PyneMake Sure Your Minor League Is Major, by David A. AndrewsMaking Money With the Money You’ve Made, by Ric EdelmanChapter 5. Filling an Industry NeedBob KainOutworking Adversity, by Gary PlayerFinding My Next Act After Olympic Gold, by Scott HamiltonUnderstanding the Power of Numbers, by Dan TowrissChapter 6. Building a Championship BrandTom RickettsOne Question Paves the Way to Compelling Stories, by Ross GreenburgCustomizing a Message for Fans: Three Stories, by Frank LuntzMaintaining a Vibrant Brand With Passionate Purpose, by John Spanos and A.G. SpanosChapter 7. A Mindset of Authenticity: The First Step in a Successful Sport Business VentureJack NicklausFrom Humble Beginnings to PGA Concessionaire, by David Lee CookSuccess: The Intersection of Talent and Passion, by Pat WilliamsOne Good Deed Leads to Another, and Another, and Another . . ., by Cal Ripken, Jr.Chapter 8. Handling Crises Calmly and CapablyGary BettmanPreparation Has Always Been a Hallmark of BAA, by Tom GrilkRebuilding After Katrina, by Doug ThorntonProactive Safety Measures Essential to Youth Sport, by Jon ButlerChapter 9. Building a Brand That Reflects Your Core ValuesDon GarberWhy Not?, by Donna OrenderRectify Mistakes Quickly: The Houston Dynamo Case Study, by Oliver LuckPitcher-Agent Has Once-in-a-Lifetime Encounter During Comeback, by Steve TroutPart III. Mastering Modern Media and TechnologyChapter 10. Harnessing Modern Media StrategiesMark LazarusThe Value in the Values of the Games, by David BakerGoing the Extra Miles Can Put You on the Map, by Ken SolomonSports Require Quick Thinking for Solutions, by Jim GanleyChapter 11. Changing Technologies, Changing ConsumptionTed Leonsis and Zach LeonsisMedia, Athletes Both Navigating Increased Exposure, by Harvey GreeneFilling the Gaps Between Plays, by Jim LawsonAttention to Detail, Top to Bottom, by Mark WilliamsChapter 12. Using Analytics and Social Media EffectivelyShawn Spieth and Kyle NelsonGrowth of Analytics Leads to Industry Evolution, by Jessica GelmanPushing the Boundaries of Technology in Sport, by Angela RuggieroToward a Better Understanding of Sport Market Analytics, by Richard LipseyChapter 13. Translating Technology Into New MarketsPeter MooreHow “Moonshot” Technology in Regenerative Medicine Influences the Business of Sport, by Jeff ConroyRetail Analytics of the Future Benefits Consumer, Company, by Matt O’TooleFuture of Sport Media Is Addressing Fans Who Lean Forward, by Chris WagnerPart IV. Making Successful DealsChapter 14. Developing Business Deals Consistent With Your Core ValuesRobin J. HarrisPaying Back a Debt . . . With Interest, by Richard A. ChaifetzUsing Sport to Explain, Engage, and Inspire, by Jon ChapmanDo Work That Feeds Your Soul, by Don GarberChapter 15. The Arc of the DealDonald DellListen and Respond, by Rich McKayThe Agent’s List, by Bob KainWith Your Name Comes Responsibility, by Pat Rooney Jr.Chapter 16. Working Toward ConsensusJerry Colangelo“Six Win and Six Lose,” by Randy VatahaDoing the Unpopular, by Senator George MitchellSupport Helped New GM Learn on the Job, by Ann Meyers DrysdaleChapter 17. The Importance of Marketing in Deal MakingRick BurtonModern Sport Marketers Must Value the Experience, by Chris LencheskiThe First Shoe Deal Came Naturally, by Sonny VaccaroGlobalization of the Sport Agency Business, by Philip D.M. de PicciottoChapter 18. Operating Successfully in the Public and Private Domains: The Birth of MAPS and the Rebirth of Oklahoma CityRonald J. NorickHow Indy Used Sport to Build Civic Pride, by Greg BallardStadiums Are Easy to Build—It’s Only Money, by Maher MasoChapter 19. Mastering Licensing Strategies as Part of Your BrandJoseph R. Castiglione Sr.Global Sport Institute Researches Across Disciplines, by Kenneth L. ShropshireHow to Handle the Complex Modern World of College Athletics, by Jack SwarbrickChapter 20. Securing Strategic Sponsorships: The Sponsor’s PerspectiveTony PonturoHaving a Purpose Gives You Perseverance, by Jamey RootesProtecting Golf’s Image Required Facts, Plan, by Joe SterankaRole Reversal: Think About Your Check Writer’s Objectives Before You Think About Yours, by Michael WhanChapter 21. Securing Strategic Sponsorships: The Rights Holder’s PerspectiveStephen JonesIn the Right Place at the Right Time, by Dick CassBe Willing to Blaze Your Own Trail—Just Don’t Forget to Bring Along Your Key Stakeholders, by Larry ScottThe Jones Family: A Football Legacy, by Stephen JonesPart V. Mastering Leadership SkillsChapter 22. Creating a Framework for LeadershipPaul TagliabueBe Not Afraid of Greatness, by Frank SupovitzAll I Know About Leadership I Learned as Senate Majority Leader, by Senator George MitchellDefy Expectations . . . Prove Yourself, by Bryan R. SperberChapter 23. Operationalizing Philosophy and Values While Building a Culture of Integrity and ExcellenceDeborah A. YowEqual Pay Is a Better Business Model, by Butch BuchholzLeBron’s Value Is Chasing Excellence On and Off the Court, by Frederick R. NanceProcess, People, Plan, and Careful Execution, by Nick SakiewiczChapter 24. Championing Equity, Diversity, and Inclusion in the WorkplaceJudy SweetMore Sports = More Leadership Development Opportunities, by Ray AndersonMaking a Difference Is a Kick, By Rolf BenirschkeAli Center Supports Athletes’ Push for Change, by Eli WolffChapter 25. Leadership Lessons Learned the Hard WayKevin WarrenOpportunity Knocks When You Open Your Mouth, by Stan KastenThe Common Link Between Vegas Crooners and Hall of Famers, by Pete LaCockProblem Solvers Versus Problem Creators . . . Choose Wisely, by Pat GallagherChapter 26. Cultivating a Winning EdgeDon ShulaFrom Athens to LA to Phoenix: Keep Chasing Your Dreams, by Derrick HallThe Lessons of Competitiveness, by Bob GrieseHow Orlando Used Sport to Get Out of a Rut, by Mayor Buddy DyerChapter 27. Sustaining Excellence: From Stadiums to StewardshipBryan TrubeyLearning From Others in LA, by Kevin DemoffCreating a Community Gathering Place: U.S. Bank Stadium, by Trip BoswellObservations From Years Working in “the Fun Business”, by Pat GallagherEpilogueRick HorrowNASCAR Whiz Kid Learns the Two Rs Early in His Career, by Michael Nichols IIA Producer’s Perspective, by Tanner SimkinsBreakthrough Moments, by Elizabeth Haas Edersheim and Lee H. IgelSport Business in the Classroom, by Stephen A. Greyser
£32.30
Arcler Education Inc Sustainability in Hospitality and Tourism Sector
Book SynopsisSustainability in Hospitality and Tourism Sector explains the readers about the ways in which the people can achieve sustainability through the hospitality and tourism industry and how this industry can provide them with the opportunities to achieve sustainability across various platforms. This book also discusses about the introduction to sustainability, the principles to be followed to achieve sustainability in the operations in the hospitality industry, management of sustainability in the tourism industry, having strategic marketing in the hospitality industry, how to balance sustainability and development and the effects of globalization of the hospitality and tourism industry. It also gives the necessary information about the subject of sustainability in the hospitality and tourism industry so that the readers know the ways in which the objective pf sustainability can be attained.
£123.20
Arcler Press Food and Beverage Service
Book SynopsisF&B department maintains food quality & service, manages restaurants/bars, and oversees food costing for high quality. Covering all aspects of the food and beverage industry, from basic food preparation to customer service, this textbook is written to provide readers with a thorough understanding of the various roles and responsibilities in the industry. With its practical approach, the book is an essential resource for students and professionals alike, providing valuable insights into the latest trends and best practices in the food and beverage industry. Whether you are just starting out or looking to advance your career, this book is an indispensable tool for anyone interested in the food and beverage industry.Table of Contents Chapter 1 Introduction to Food and Beverage Service Chapter 2 Staff Attributes, Skills, and Knowledge in Food and Beverage Service Chapter 3 Food and Beverage Service Areas and Equipment Chapter 4 Menu, Menu Knowledge, and Accompaniments in Service Chapter 5 Beverages Services: Non-Alcoholic and Alcoholic Chapter 6 The Service Techniques and Service Sequence Chapter 7 Food and Beverages Servicing in Events Chapter 8 Supervisory Aspects of Food and Beverage Services
£87.20
Arcler Education Inc Why Domestic Tourism Will Have Increased
Book SynopsisDomestic tourism is similar to domestic travel in that most of its participants are leisure travellers. Consider day trippers, couples, families, sightseers, and others. The volume mentions that as hoteliers recover from COVID-19, this will be a significant market. In order to recover, countries like France and Germany, which have traditionally experienced high volumes of domestic tourism, will need to rely on it more than ever. While large-scale travel may be among the final aspects of society to recover from the 2020 Covid pandemic, increased domestic tourism is the primary indicator of recovery. Domestic tourism is expected to play a crucial role in the reconstruction of economies, and serve as a pointer for the wellness and security of countries as lockdowns and social distance restrictions worldwide ease. Nevertheless, the recovery will occur at various rates globally, therefore, domestic tourism will recover unpredictably. Some nations may quickly get their economy back on track, whereas others will struggle much longer.
£131.20
Arcler Education Inc A Guide to Lodging Service Provision in the
Book SynopsisThe provision of hospitality service encompasses all aspects of employee assistance that allow customers to make informed decisions. As a result, hotels are making greater efforts to provide their customers with a positive experience. This volume argues that procedures are the fundamental aspect of services. They provide customers with valuable service knowledge by demonstrating how service operating systems work in series and technique. Furthermore, clients themselves are a fundamental piece of the business. Thus, inadequately designed procedures are damaging to hospitality staff prompting low-quality service delivery and disillusionment. The travel industry can't succeed without hospitality since tourists need facilities to live in while on their journeys. Tourists are the ones who are served in hospitality. Most tourists are from different nations, so they have unique genders, interests, and needs. They perhaps likewise pay considerable cash so they require great services from hospitality and where they visit. They additionally should be handled with care. As a result, hospitality providers must ensure that tourists are pleased with their services. One of the significant factors in hospitality is the supply of quality food for consumer meals. In addition, in order to ensure that visitors feel at ease throughout their journey, hospitality establishments need to provide customers with convenient means of transportation, such as bus or taxi, to access various destinations.
£131.20
Arcler Education Inc A Handbook of Tourism and Hospitality Education:
Book SynopsisA Handbook of Tourism and Hospitality Education: Key Insights offers valuable knowledge and insights for anyone interested in the dynamic field of tourism and hospitality. This comprehensive book covers a wide range of topics, including industry trends, customer service, marketing strategies, and sustainable practices. It provides a wealth of information to students, educators, and industry practitioners. From understanding the importance of cultural awareness to mastering the art of guest satisfaction, this handbook equips readers with the essential skills needed to excel in the tourism and hospitality sector. Unlock the secrets of success with this indispensable guide.Table of Contents Chapter 1 Introduction to Tourism and Hospitality Education Chapter 2 Tourism Management: Applications of Theories and Concepts of Tourism Chapter 3 Entrepreneurship Education in Tourism and Hospitality Management Chapter 4 Issues and Challenges in Tourism and Hospitality Education Chapter 5 Employability and Skills in Tourism and Hospitality Chapter 6 Mobilities, Tourism, and Travel Behavior Chapter 7 Contemporary Developments and Perspectives in International Health Security Chapter 8 Tourism: From Empirical Research to Practical Application
£131.20
Arcler Education Inc Competitive Advantages of Service Quality in
Book SynopsisTourism Service Quality includes services for tour guides, accessibility to infrastructure or transportation, and tourist attractions like accommodation and products. Service that is of a high quality makes customers happier, which in turn leads to an improved revenue stream or reduced financial losses. It also makes employees and guests happier. The objective in hospitality is to make visitors to feel at ease, even away from home. According to the volume, everybody wants to feel unique, so making it possible for visitors to do so should always come first. Keeping tabs on the preferences of guests; addressing them by name; hospitality is all about responding to customer requests with genuine interest. You can create special moments by understanding and listening to visitors. These moments result in positive reviews and, shared benefits for everybody. In addition, the volume mentions that service quality includes the capacity to maintain the property's technologies and facilities in good working order. In this regard, a robust maintenance team and preventative maintenance program are crucial. Simply put, guests, regardless of background, want what they pay for, and preventative maintenance is one way to ensure this.Table of Contents Chapter 1 Concepts of Tourism Hospitality, Tourism, and Leisure Services Chapter 2 Unique Characteristics of Tourism, Hospitality, and Leisure Services Chapter 3 Relationship Between Service Quality, Customer Satisfaction, and Value in Tourism, Hospitality, and Leisure Services Chapter 4 The Impact of People, Process, and Physical Evidence on Tourism, Hospitality, and Leisure Service Quality Chapter 5 Cross-Cultural Service Quality Issues in Tourism, Hospitality, and Leisure Services Chapter 6 Approaches to Enhance Service Quality Orientation in Tourism, Hospitality, and Leisure Services Chapter 7 Empowering Service Personnel to Deliver Quality Service Tourism and Leisure Services Chapter 8 Technology and Its Impact on Service Quality in Tourism, Hospitality, and Leisure Services Chapter 9 Managing and Marketing Internal and External Relationships in the Tourism, Hospitality, and Leisure Services Sectors Chapter 10 Service Quality Monitoring and Feedback Systems in Tourism, Hospitality, and Leisure Services
£131.20
Arcler Education Inc Hospitality Marketing and Branding Research
Book SynopsisThe hospitality business uses market research to distinguish changes of patterns and market, which allows them to develop and outperform their rivals. A new business can learn about market shifts and future trends by collecting data from previous years. Hospitality marketing is very important for: finding clients to develop a new hospitality company, creating a loyal client base for renowned brands, and taking part in online discussions. As highlighted by this volume, a marketing technique is a fundamental aspect of any field-tested strategy for a business, regardless of how huge or small it is. Brands must ensure that the world is aware of the business's existence and that it is superior to the competition in the local area once all of the physical infrastructure is established. A regular hospitality marketing strategy for new businesses must reach more people and discover new customers, this can be achieved by focusing on key points including: Unique Selling Points (USPs) and the market area, main interest groups and market research concerning how the audiences can be reached. For emerging hospitality organizations, digital content marketing provides a low-budget, high return on investment, and valuable opportunity to contact the necessary groups.Table of Contents Chapter 1 Hospitality Marketing Chapter 2 Branding in Hospitality Chapter 3 Human Resource Issues in Hospitality Chapter 4 Research and Innovations in Hospitality Marketing and Branding Chapter 5 Promotional Programs Development in Hospitality Marketing Chapter 6 International Issues and Cross-Cultural Research in Hospitality Marketing and Branding Chapter 7 Hospitality Products Development and Management Chapter 8 Ethical Concerns in Hospitality Marketing and Branding Chapter 9 Future Trends in Hospitality Marketing and Branding Chapter 10 Technological Issues and Development in Hospitality Marketing and Branding
£131.20
Toronto Academic Press Restaurant Concepts Management and Operations
£86.40
CABI Publishing Rethinking Park Protection: Treading the Uncommon
Book SynopsisIn today's society, hidden beliefs can subtly guide the management of parks, such as treating them as natural resources rather than national assets. Resulting management practices often lead to deferred maintenance on park infrastructure, causing inadequate protection from vandalism, poaching, and theft of artefacts. A sad demise, often due to an out-dated belief that parks are non-essential leisure services rather than necessities for a vibrant modern life. This book challenges the reader to examine the core beliefs that created our public parklands, comparing them with the beliefs that guide contemporary park stewardship in an effort to improve the management of parks and reassess their purpose in modern life.Table of ContentsA: Foreword Part I: Growing Parks in the Fields of Belief 1: The Ecology of Belief - It's all in the Connections 2: The Power and Theory of Belief - The Real Limits of Preservation 3: The Ecology, Energy, and Dynamics of Belief 4: Norms, Ethics, and Beliefs in Our Parks 5: Organizational Beliefs - From Visionary to Functionary 6: Beliefs, as Values, Possessions, and Lenses Part II: Ploughing the Fertile Fields of Belief 7: Credibility, Authenticity, Believability, and Park Maintenance 8: Patterns of Thinking - Structures of Believing 9: The Nesting Habits of Beliefs - and the Belief Tree 10: The Symbolism of Beliefs: Signs, Symbols, Icons, and Omens 11: This I Believe - Discovering Your Belief System 12: Belief Bites - Truisms, Metaphors, Aphorisms, and the Wisdom of the Ages 13: Beliefs as Environmental Super Highways and Roadblocks Part III: Exploring the Far-Flung Fields of Belief 14: Belief-Based Science and Research Methods 15: From Beliefs to Science and Back Again 16: The Politics of Belief - Park Wildlife as a Case Study 17: Environmental Beliefs as Spiritual, Sacred, and Religious 18: Toward Environmental Sanity through the Ecology of Belief 19: Parks as Belief - Making Peace with Paradox 20: Afterword: The Human Need Maslow Rejected - The Need to Believe B: Appendix: A Kit of Belief-Based Tools for Interpreting Environmental Issues
£27.88
CABI Publishing Entertainment Management: Towards Best Practice
Book SynopsisFollowing on from The Entertainment Industry: An Introduction, Entertainment Management takes the next step in the development of entertainment as a practice and as an academic subject. Aimed at higher level undergraduates, the book discusses best practices in the entertainment industry, profiling a different discipline per chapter, each one a branch of entertainment that offers employment opportunities within the sector. Fields include marketing, P.R., the media, live events, artist management, arts and culture, consultancy and visitor attractions. The book aims to reflect the knowledge students will need for real world of entertainment management such as technical standards, business management, people management, economic aspects and legal issues. Each chapter discusses the background of the discipline, best practice management principles, issues in the wider environment, case studies of real organisations and future trends.Table of ContentsI: Contributors II: Foreword 1: The Entertainment Industries: A Re-introduction 2: Entertainment Environments 3: Marketing Entertainment 4: Managing Public Relations 5: Mass Media and Entertainment Management 6: Event Planning and Management 7: Management in Entertainment Organizations 8: Human Resources and Artist Management 9: Arts and Cultural Management 10: Responsible Entertainment Management 11: Enterprise, Creativity and Small Business 12: Introduction to Entertainment Law 13: Managing Strategic and Financial Performance 14: Consultancy 15: Visitor Attractions Management III: Afterword: The Future.
£88.92
CABI Publishing Entertainment Management: Towards Best Practice
Book SynopsisFollowing on from The Entertainment Industry: An Introduction, Entertainment Management takes the next step in the development of entertainment as a practice and as an academic subject. Aimed at higher level undergraduates, the book discusses best practices in the entertainment industry, profiling a different discipline per chapter, each one a branch of entertainment that offers employment opportunities within the sector. Fields include marketing, P.R., the media, live events, artist management, arts and culture, consultancy and visitor attractions. The book aims to reflect the knowledge students will need for real world of entertainment management such as technical standards, business management, people management, economic aspects and legal issues. Each chapter discusses the background of the discipline, best practice management principles, issues in the wider environment, case studies of real organisations and future trends.Table of ContentsI: Contributors II: Foreword 1: The Entertainment Industries: A Re-introduction 2: Entertainment Environments 3: Marketing Entertainment 4: Managing Public Relations 5: Mass Media and Entertainment Management 6: Event Planning and Management 7: Management in Entertainment Organizations 8: Human Resources and Artist Management 9: Arts and Cultural Management 10: Responsible Entertainment Management 11: Enterprise, Creativity and Small Business 12: Introduction to Entertainment Law 13: Managing Strategic and Financial Performance 14: Consultancy 15: Visitor Attractions Management III: Afterword: The Future.
£40.47
CABI Publishing Facilities Management and Development for
Book SynopsisFacilities planning for tourism, hospitality and events (THE) is an important subject from both theoretical and applied perspectives, as land, property and resources represent major components of the foundation of the industry. As future managers, it is imperative that students have a sound basic knowledge of property and the various resources, systems and services associated with it. Covering important contemporary subjects such as sustainable planning and environmental management, this book considers the planning, development and management of facilities operations from several key perspectives, drawing upon the expertise of complementary experts in the design, management and development of THE facilities.Table of ContentsI: Preface II: Case Studies 1: Introduction to Facilities Management 2: Tourism, Hospitality and Events Facilities 3: Project Management 4: Feasibility Studies for THE Facilities 5: Physical Evidence 6: Information Technology and THE Facilities 7: Outsourcing and THE Facilities 8: Cost Management 9: Corporate Social Responsibility 10: Sustainable Facilities Design and Management 11: Environmental Management 12: Waste and Energy Management 13: Leadership 14: Innovation 15: Entrepreneurship and Facilities Management 16: The Role of Work Process Knowledge in Managing Facilities 17: Knowledge Management 18: Conclusions
£40.47
CABI Publishing Encyclopedia of Sustainable Tourism, The
Book SynopsisTourism impacts globally upon ecology, economies, peoples, cultures and the built environment, so devleopment must be sustainable to preserve the environment and culture it exploits. Taking an interdisciplinary perspective, this volume presents a comprehensive synthesis of the diverse considerations, language and terms particular to sustainable tourism. Writen by a global team of academics and practitioners to reflect sustainable tourism from a truly worldwide perspective, this book: Includes articles covering all aspects of sustainability and tourism, helpfully categorized into: 'Types' of tourism; common 'Terms'; important 'Organizations' and 'Awards'; key 'Treaties' and 'Schemes'; as well as 'Technical' aspects of sustainable tourism development. Presents detailed cross referencing between entries, suggestions for further reading and relevant websites, and is fully referenced with an extensive bibliography. Features a foreword from the Chair of the Global Sustainable Tourism Council (GSTC) and over 180 illustrations.Table of Contents1: Foreword 2: Introduction 3: Sustainable Tourism 4: Alphabetical Entries 5: References
£67.83
CABI Publishing Transformational Tourism: Tourist Perspectives
Book SynopsisTransformational Tourism deals with the important issue of how travel and tourism can change human behaviour and have a positive impact on the world. The book focuses on human development in a world dominated by post-9/11 security and political challenges, economic and financial collapses, and environmental threats. It identifies various types of tourism that can transform human beings, such as educational, volunteer, survival, community-based, eco, farm, extreme, religious, spiritual, wellness, and mission tourism.Table of ContentsI: Preface PART I: INTRODUCTION 1: Hopeful Tourism: a Transformational Perspective PART II: TRANSFORMATION AND TOURISM 2: Transformation and Transformational Learning Theory 3: Connection between Travel, Tourism and Transformation 4: Not ‘On Vacation’: Survival Escapist Travel as an Agent of Transformation PART III: WELLNESS, RETREAT, RELIGIOUS AND SPIRITUAL TOURISM 5: Transforming Quality of Life through Wellness Tourism 6: Retreat Tourism as a Form of Transformational Tourism 7: Nearer to God – Transformational Experiences of Short-term Mission Travellers 8: The Transformative Power of Yoga Tourism PART IV: EXTREME SPORTS, BACKPACKING AND CULTURAL TOURISM 9: Extreme Sports as Transformational Tourism 10: Returning Home: Reflections on Lifestyle Transformation Resulting from International Backpacker Travels 11: Finding Themselves in San Blas, Panama PART V: WWOOFING AND ECOTOURISM 12: WWOOFing Tourists, Beaten Tracks and Transformational Paths 13: The Next Stage of Eco-travel: Facilitating Transformation through Personal Ethics PART VI: VOLUNTEER AND EDUCATIONAL TOURISM 14: Acculturation, Re-entry and Transformation: the Story of a Volunteer Tourist 15: Travel for Education: a Force for Peace and Cross-cultural Understanding? 16: Doing Good for God’s Sake: the Role of Religion in Altruism. The Case of Volunteer Tourism 17: Conclusion
£86.94
CABI Publishing Introduction to Tourism Transport
Book SynopsisTransport is an inherent part of tourism; whether as a functional means of transportation, such as between origin and destination or within the destination; or as a key element of the holiday experience itself, as in cruising or traveling along scenic or historic routes. This book provides the necessary background information to gain a comprehensive understanding of transportation markets, with each of the three modes of transportation - air, ground and marine - explored in detail. Each section includes definitions, the historical development of the market and international institutional frameworks, with case studies, learning objectives and study questions incorporated to facilitate an active learning process.Table of ContentsI: Preface 1: Introduction PART 1: AIR TRANSPORTATION 2: Airplanes 3: Speciality Air Transportation PART 2: GROUND TRANSPORTATION 4: Automobiles 5: Buses and Motor Coaches 6: Rail 7: Speciality Ground Transportation PART 3: WATER BASED TRANSPORTATION 8: Cruise Ships 9: Passenger Lines and Ferries 10: Future Outlook
£38.00
CABI Publishing Cultural Tourism Research Methods
Book SynopsisReprinted in paperback. The consumption of culture is one of the most important aspects of tourism activity. Cultural tourism includes experiencing local culture, traditions and lifestyle, participation in arts-related activities, and visits to museums, monuments and heritage sites. This book reviews a wide range of qualitative and quantitative research methods applied to the field of cultural tourism, including surveys, mystery tourist visits, visitor tracking, grand tour narratives, collages, researcher-created video, photo-based interviews, ethnographic and actor-network approaches. It provides a practical guide on how to conduct research as well as a discussion and evaluation of the methods.Table of ContentsPart 1: The Evolution of Cultural Tourism Research 1: Developments and Perspectives in Cultural Tourism Research, Greg Richards and Wil Munsters 2: The Traditional Quantitative Approach. Surveying Cultural Tourists: Lessons from the ATLAS Cultural Tourism Research Project, Greg Richards 3: A Comparison of Quantitative and Qualitative Approaches: Complementarities and Tradeoffs, Marjan Melkert and Katleen Vos 4: Blurring Boundaries in Cultural Tourism Research, Esther Binkhorst, Teun den Dekker and Marjan Melkert Part 2: Mixed Qualitative - Quantitative Approaches 5: The Cultural Destination Experience Audit Applied to the Tourist-Historic City, Wil Munsters 6: Combining Methods for the Study of Visitor Behaviour at the Hungarian Open Air Museum, László Puczkó, Edit Bárd and Júlia Füzi 7: Employing the Grand Tour Approach to Aid Understanding of Garden Visiting, Dorothy Fox, Jonathan Edwards and Keith Wilkes 8: Multi-Method Research on Ethnic Cultural Tourism in Australia, Jock Collins, Simon Darcy and Kirrily Jordan 9: Tracking the Urban Visitor: Methods for Examining Tourists' Spatial Behaviour and Visual Representations, Deborah Edwards, Tracey Dickson, Tony Griffin and Bruce Hayllar Part 3: Qualitative Approaches 10: An Application of Grounded Theory to Cultural Tourism Research: Resident Attitudes to Tourism Activity in Santiponce, Mario Castellanos-Verdugo, Francisco J. Caro-González and M. Ángeles Oviedo-García 11: Tales from the Field: Video and its Potential for Creating Cultural Tourism Knowledge, Tijana Raki 12: Using Photo-Based Interviews to Reveal the Significance of Heritage Buildings to Cultural Tourism Experiences, Gregory Willson and Alison McIntosh 13: Measuring the Image of a Cultural Tourism Destination Through the Collage Technique, Ana M. González Fernández, María Carmen Rodríguez Santos and Miguel Cervantes Blanco Part 4: Interdisciplinary Approaches 14: Ethnographic Research on Cultural Tourism: An Anthropological View, Xerardo Pereiro 15: From Local to Global (and Back): Towards Glocal Ethnographies of Cultural Tourism, Noel B. Salazar 16: Assembling the Socio-material Destination: An Actor-Network Approach to Cultural Tourism Studies, Carina Ren 17: Methods in Cultural Tourism Research: The State of the Art, Wil Munsters and Greg Richards
£44.08
CABI Publishing Research Themes for Events
Book Synopsis*The first book to cover events management from a research angle *Includes a number of case studies to provide a well-rounded approach to the subject *Addresses key concepts, theories and discussions around subjects such as consumer behaviour, authenticity and new technologyTable of ContentsChapter 1: Introduction, Finkel, McGillivray, McPherson & Robinson Chapter 2: Events and Community Development, Jepson & Clarke Chapter 3: Events and Social Capital, Misener Chapter 4: Events and Volunteerism, McGillivray, McPherson & Mackay Chapter 5: Events and Motivations, Gelder & Robinson Chapter 6: Events and Sexual Identity, Waitt & Markwell Chapter 7: Events and Economics, Jago & Dwyer Chapter 8: Events and Management, Goldblatt Chapter 9: Events and Sport Tourism, Nauright, Giampiccoli & Lee Chapter 10: Events and Media Spectacle, Frew Chapter 11: Events and Political Agendas, Finkel Chapter 12: Events and Resistance, McGillivray & Jones Chapter 13: Events and Environmental Awareness, Robinson, Borley & Wale Chapter 14: Events and Technology and Social Media, Foley & Hunt Chapter 15: Conclusions
£76.36
CABI Publishing Dogs in the Leisure Experience
Book SynopsisThis book explores the social and cultural constructions and debates of what are dogs and what is leisure. It looks at how working dogs play a significant role in leisure experiences such as ensuring the safety of air transport, and considers the differing roles and changing acceptance of dogs’ involvement in sport. Within the setting of the animal welfare and sentience debates, it examines the leisure needs of dogs and their owners. Providing an original contribution to our understanding of dogs as both participants and objects in the leisure experience, this book is a useful resource for researchers in leisure, hospitality and tourism.Table of Contents1: Introduction 2: Working Dogs 3: Sport Dogs 4: Leisured Dogs and Dogs as Leisure Objects 5: Providing for the Leisured Dog and Dog as Leisure Object 6: The Boarding Kennel and Doggy Day Care Centre: Doggy Holidays and Owner Vacations 7: Doggy Cuisine and Dogs as Cuisine 8: Conclusion
£21.85
CABI Publishing Tourism Crisis and Disaster Management in the
Book SynopsisThe Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific has been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.Table of ContentsINTRODUCTION 1 Introduction: Major themes and perspectives PREVENTION AND PREPAREDNESS 2: Conceptualising organisational resilience in tourism disaster and crisis management 3: Theoretical perspectives on crimes against tourists The influence of organisational culture on crisis planning: An application of the competing value framework in Chinese hotels 4: How does crisis leadership influence effective crisis readiness? 5: Collaborative communication networks: An application in Indonesia RESPONSE AND RECOVERY 6: Integrating tourism into disaster recovery management – The case of the Great East Japan earthquake and tsunami 2011 7: An analysis of the tourism industry’s management responses to political crises in Thailand 8: From tsunami to recovery: The resilience of Sri Lankan tourism industry 9: Analysing the impact of the 2011 natural disasters on the Central Queensland tourism industry 10: The global financial crisis’ influence on Chinese outbound travel market: A case study of the Shanghai regional market 11: The development of a trans-national tourism risk, crisis and recovery management network 12: The development of new tourism networks to respond to, and recover from the 2011 Christchurch Earthquake RESOLUTION, LEARNING AND FEEDBACK 13: Ecotourism as a sustainable recovery tool after an earthquake 14: The devastation of Darwin: Representing the recovery and reconstruction of Australia after Cyclone Tracy CONCLUSION AND FUTURE DIRECTIONS 15: Conclusions and future directions
£88.92
CABI Publishing Tourism Enterprise: Developments, Management and
Book SynopsisThe environmental quality and popularity of any tourist destination is the outcome of sustained development, shaped by the socio-economic and physical dimensions of the local environment. Protecting the ‘living landscape’ requires recognizing, promoting and developing the links between economic, social and environmental objectives. This book therefore examines the tourism business in terms of ‘greening’ the local economy, people and environment, establishing the green agenda and investigating its application to the tourism sector.Table of ContentsI: Introduction 1: Profile of Tourism Enterprises 2: The Wider Context 3: Resource Management and Operations 4: Supply Chain Management 5: Local Produce, Local Products 6: Demand 7: Access to the Destination and the Enterprise 8: Enterprise: Managers and Owners 9: Barriers to Progress 10: Conclusions 11: Looking to the future
£79.06
CABI Publishing Medical Tourism
Book SynopsisTourism has long been associated with improved health, resulting in a boom of spas, yoga and rejuvenation treatments. Medical tourism itself is a more recent example of niche tourism, with increasing numbers of people travelling abroad in search of cosmetic enhancement and solutions to various serious medical conditions often by surgery. Medical Tourism looks at the background and rise of health tourism, new emerging facets of the sector, and examines how medical tourism benefits local health care providers, economies and the tourism industry as a whole. It offers a unique overview of an emerging component of the tourist industry and a distinct and controversial element of health provision.Table of Contents1: Introduction: Patients without Borders 2: The Antiquity of Health Tourism 3: Mind and Matter: Health Tourism or Cosmetic Surgery? 4: The Rise of Medical Tourism 5: Medical Tourism and the New Asia 6: Marketing Medical Tourism 7: The Economics of Medical Tourism 8: Extremes, Ethics and Inequality 9: But is it Tourism? 10: Global Health
£38.71
CABI Publishing Transformative Travel in a Mobile World
Book SynopsisThis book presents the re-theorisation of travel and transformation. It explores the factors that influence the behaviours of a traveller, how these become entwined in experiences and how travel experiences continue on a traveller’s return. It uses the notion of transformation to redevelop the temporal and spatial boundaries of physical travel, develop a model for unpacking transformation and to look at new methods in the exploration of travel research.Trade Review"Transformative Travel in a Mobile World" is a benchmark argument for our global and social mediated times. Garth Lean engages with old debates and provides new analytical constructs for the investigation of the possibilities of individual transformation through travel. With theoretical finesse and rich empirical case materials, Garth explores how travel and transformation is performed by drawing attention to the spatial, cultural, embodied, material and emotional dimensions."--Gordon Waitt, University of Wollongong, AustraliaTable of Contents1: Mobilising Travel and Transformation -: Story I – Nicole 2: Investigating Transformative Travel – A Mobile, Embodied and Sensual Approach -: Story II – Andrew 3: ‘Before’ -: Story III – Tegan 4: Travels through Mobile Spaces, Places and Landscapes – A Sensual Essay -: Story IV – Carita 5: ‘During’ -: Story V – Evelyn 6: ‘After’ 7: Afterword: Transformative Travel in a Mobile World
£36.57
CABI Publishing Risk and Safety Management in the Leisure,
Book SynopsisRisk management can often be poorly understood and applied in the leisure, sport, tourism (including adventure) and event industries. In particular, there can be a tendency to see the management of risk as simply its avoidance or removal from activities, projects and business ventures. Unfortunately, this can reduce the quality of the activity experience, or mean opportunities for profits are missed. This book is therefore designed for students and practitioners who wish to improve upon past practices, make better management decisions and ensure safer operating environments. It includes: - an explanation of the core underpinning concepts of risk and safety, which can be used at different levels of management, in different countries, for all leisure related industry sectors; - numerous applied examples and case studies from around the world; - many practical hints and tips on how to analyse, assess and control risks and improve on safety; - explanations of the key legal and regulatory underpinnings of risk and safety; - how risk and safety management practices can be developed, and their relevance for health and safety assessments, project risk management and strategic planning.Table of Contents1: The Risk Encounter for the Different Industry Sectors 2: Risk Definitions, Cultures and Practical Processes 3: Key Theories Underpinning Risk Management 4: Risk Management Research, Models and Tool Application 5: Management and Control of Risks 6: Designing Risk Forms, Documentation and Using Assessment Scales 7: Risk Perceptions and Decision Making 8: The Law of Tort and its Relevance for Risk Management 9: Risk and Safety Management 10: Experience, Analysis of Incidents and Accidents 11: Learning from the Past – Case Study Analysis 12: Conclusion
£36.48
CABI Publishing Handbook of Scales in Tourism and Hospitality
Book SynopsisAs the field of tourism and hospitality experiences maturity and scientific sophistication, researchers need to fully understand the breadth and depth of existing scales that help explain, understand, monitor, and predict not only behaviour but also consequences of such behaviour as a function of demand and supply interactions in the field. By introducing the importance of measurement and scales and providing groupings of existing scales The Handbook of Scales in Tourism and Hospitality Research serves as the state of the art reference book in the field of tourism, hospitality and allied fields such leisure, recreation, and services management.Table of ContentsSection I: Introductions Section II: Scales by category 1: Scales focusing on individual behavior (motivation, satisfaction, performance, benchmarking, involvement, decision making, benefits – sought, values, lifestyle / segment typologies and the like) 2: Scales examining community and impact issues (IMPAC scales, NEP) 3: Scales examining inter organization and firm issues 4: Scales examining human resource issues 5: Scales examining natural / cultural resource use issues 6: Scales examining cross-cultural issues 7: Scales examining benefits of tourism and quality-of-life scales and the like. Section III: Conclusion 8: Subject Index
£46.98
CABI Publishing Planning for Tourism: Towards a Sustainable
Book SynopsisThis text provides an innovative approach to the pedagogy of contemporary planning processes within different cultural contexts globally. It adopts an innovative multi-disciplinary social science approach and through the inclusion of international case studies, considers the extent to which intelligent design has enabled the needs of disabled residents and visitors to have universal access to social spaces and facilities. In incorporating the consideration into the fabric of the book it will encourage the mainstreaming of universal design and accessible tourism, as keystones of planning processes within the C21st.Trade Review"This book fulfils a need for an accessible text - The use of a wide range of case studies is interesting and the contributions from tourism planners and developers is very worthwhile. There is also good coverage of a range of tourism planning approaches. This book is recommended for undergraduate and postgraduate students on tourism planning and development courses." - Dr Phil Long, Bournemouth University, UKTable of Contents1: Processes and Approaches to Planning and Tourism 1: Approaches to Planning and Tourism 2: Sustainability: From Theory to Practice 3: Critical Approaches to Spatial Analysis 2: Practitioner Approaches in Planning and Tourism 4: How to Plan: The Role of the Planner and Planning in the 21st Century 5: Planning for Tourists and Residents in an Historic Destination – York UK 6: Destination Planning for Disabled People 7: Spatial Planning – Managing Tourism and Recreation in a Lived-in ‘Protected’ Area 3: Global Approaches to Planning and Tourism 8: Planning and Developing ‘Destination Dubai’ in the Context of the United Arab Emirates (UAE) 9: Sustainable Tourism Development of Rural Destinations: The Schist Villages, Portugal 10: Planning for Sustainable Tourism Development in a Context of Regional Instability: The Case of the Lebanon 11: Understanding the Balaton: A Hungarian Case Study in Planning for Tourism 12: National Approaches to Planning and Tourism in Latvia 13: Beyond Enclave Tourism: The Road to Sustainability of Mauritius 14: Cooperation, Local Communities and Planning of a Religious Heritage Site: Valle del Colca, Peru 15: Conclusions: Diverse Paths to Sustainability
£38.00
CABI Publishing Mountain Tourism: Experiences, Communities,
Book SynopsisMountains have long held an appeal for people around the world. This book focusses on the diversity of perspectives, interaction and role of tourism within these areas. Providing a vital update to the current literature, it considers the interdisciplinary context of communities, the creation of mountain tourism experiences and the impacts tourism has on these environments. Including authors from Europe, Asia-Pacific and North America, the development, planning and governance issues are also covered.Table of Contents: Part 1. Mountain Tourism Introduction 1: Overview of Mountain Tourism: Substantive Nature, Historical Context, Areas of Focus : Part 2. Experience Provision in Mountain Tourism 2: Experience Provision in Mountain Tourism: Overview, Contextual Development and Emphasis 3: Wellness Tourism Experiences in Mountain Regions: The Case of Sparkling Hill Resort, Canada 4: Creating Tourist Experiences in European Alpine Areas: Beyond Mass Tourism 5: Motivations for a Destination Wedding in Canada’s Mountain Parks 6: Stamp Books in the Harz Mountains, Germany – Fun not Just for Children 7: Significant Innovation in the Development and Provision of Heli-ski Mountain Experiences: The Case of Mike Wiegele Helicopter Skiing 8: From Winter Destination to All-year-round Tourism: How Focus on Service can Reduce Fluctuation in Demand due to Seasonality : Part 3. People and Communities in Mountain Tourism 9: People and Communities in Mountain Tourism: Overview, Contextual Development and Areas of Focus 10: Tourism-led Amenity Migration in a Mountain Community: Quality of Life Implications for Fernie, British Columbia 11; In the Shadow of Machu Picchu: A Case Study of the Salkantay Trail 12: Transformative Wine Tourism in Mountain Communities 13: Sustainable Tourism in the Carpathians 14: Leisure Living in the Alps 15: Australia’s Alpine Areas: Motivations, Experiences and Satisfaction of Visitors to Mt Kosciuszko : Part 4. Natural Environments and Their Connection to Mountain Tourism 16: Natural Environments and Their Connection to Mountain Tourism:Overview, Contextual Development and Areas of Focus 17: Tourism, Environmental Pragmatism and Changing Attitudes Towards Mountains 18: External and Internal Challenges of Glacier Tourism Development in Iceland 19: Hiking Tourism in Germany’s Low and High Mountain Regions 20: Sustainable Mountain Hiking Practices in Isfahan, Iran 21: Two Canadian Mountaineering Camps: Participant Motivations and Sense of Place in a Wilderness Setting : Part 5. Impacts and Solutions in Mountain Tourism 22: Impacts and Solutions in Mountain Tourism: Overview, Contextual Development and Areas of Focus 23: Regional Collaboration in Community-based Mountain Tourism in World Heritage Sites: The Ifugao Rice Terraces of the Cordillera Central Mountains in the Philippines 24: Mountain Tourism Supply-chain Networks in Cross-border Settings: The Case of Intercerdanya, Spain 25: A Moral Turn for Mountain Tourism? 26: Mountain Tourism in Germany: Challenges and Opportunities in Addressing Seasonality at Garmisch-Partenkirchen 27: Tourism and Change in Nepal’s Mt Everest Region 28: Rural Tourism and Small Business Networks in Mountain Areas: Integrating Information Communication Technologies (ICT) and Community in Western Southland, New Zealand : Part 6. Development, Planning and Governance in Mountain Tourism 29: Development, Planning and Governance in Mountain Tourism: Overview, Contextual Development and Areas of Focus 30: Protected Areas in The Alps: Governance and Contributions to Regional Development 31: Setting the Table for Mountain Tourism: The Case of a South African National Park 32: Governance of French Ski Resorts: Will the Historic Economic Development Model Work for the Future? 33: The Development and Design of Ski Resorts: From Theory to Practice 34: Non-government Organizations’ Mountain Management: A Sustainable Support Model for Southern Oregon’s Mountain Destinations 35: Development and Governance of a Family Destination in the Alps: The Case of Serfaus-Fiss-Ladis : Part 7. Mountain Tourism Implications 36: Mountain Tourism: Implications and Sustainable Futures
£89.09
CABI Publishing Imagineering: Innovation in the Experience
Book SynopsisTo survive in today’s complex economies, it is imperative for companies to understand their consumers in terms of how and why they like to use their products. Distinction based on quality no longer provides competitive advantage. Imagineers use design methods to create meaningful experiences that connect consumers to brands, employees to companies and consumers to consumers. This book explains the background of the need for experiences and then focusses on how to design them. Bringing theory into practice for students of tourism marketing, event planning and business, it provides a window into the creative world of Imagineering.Table of Contentsa: Introduction Part I: Imagineering – Where and When 1: Focus Shift in Western Economies 2: From Target Group to Follow Group 3: From Brand Marketing to Identity Branding 4: A Meaningful Experience 5: Thinking in Terms of Business Models Part II: Imagineering – Who, What and How 6: How Do You Become an Imagineer? 7: The Imagineer’s Work Process 8: The Imagineer’s Design Methodology Part III: I, the Imagineer 9: Warming Up for the Right Side of the Brain 10: I, the Imagineer, Learn to Understand People, their Emotions and Behaviour 11: Working Towards Your Own Signature
£38.71
CABI Publishing Food Tourism: A Practical Marketing Guide
Book SynopsisThe fastest growth in tourism is the culinary sector. Covering farmers markets, taste tours, agri-entertainment, glamping, restaurants, farm shops and more, food tourism has become both an important part of holidaying and a purpose in itself. With growth occurring in most developed countries and tourists searching out culinary tourism throughout the world, this book provides an overall direction to the development of food tourism and a section on the future of this trend.Table of Contents-: Foreword -: Preface Part I: Food Tourism And The Tourist 1: Introduction 2: The Changing Tourist Part II: Farm Produce And Agritourism 3: On-Farm Marketing and Activities 4: Off-Farm Marketing and Retailing 5: Agri-Entertainment or Agri-Tourism 6: Accommodation Part III: Food Tourism – The Wider Picture 7: Independent Garden Centres and Nurseries 8: The Food Offer Part IV: Marketing And The Future 9: Marketing 10: The Future of Food tourism Appendix 1: Culinary, Retail and Tourism Terms Appendix 2: 51 Ways to Promote Your Culinary Business to the Local Community
£81.45
CABI Publishing Sustainable Island Tourism: Competitiveness and
Book SynopsisTourism continues to grow, and as the industry develops, it is important for researchers and practitioners to fully understand and examine issues such as sustainability, competiveness, and stakeholder quality of life in tourism centres around the world. Focusing on the unique perspective of island tourism destinations, this book outlines impacts on, and potential strategies for protecting, the natural environment, local economy, and local culture. Presenting an interdisciplinary integrated approach, this important collection of new research: - Is the first book to provide coverage on sustainable tourism best practice in island destinations; - Focuses on the unique perspective of islands as destinations, exploring the interplays of competitiveness and quality of life; - Includes a portfolio of conceptual, empirical, and case-based studies written by international experts to give a balanced and comprehensive view. A timely and important read for researchers, students and practitioners of tourism, this book also provides a valuable resource for researchers of sustainability and environmental science.Table of ContentsPart l: Sustainable Island Tourism 1: Sustainability and Tourism Development in Island Territories. 2: Ecotourism and Environmental Management: A Case Study of a Partnership for Conservation in Fiji 3: Rhetoric versus the Realities of Sustainable Tourism: The Case of Cyprus Part II: Competitiveness and Quality of life 4: The Various Faces of Competitiveness in Tourism: A Survey of the extant literature 5: Island Tourism Competitiveness and Sustainability in the Maldives 6: Quality of Life, the TALC, and Sustainability: A Case of CUBA 7: Place Satisfaction, Place Attachment and Quality of Life: Development of a Conceptual Framework for Island Destinations Part III: Sustainability and Alternative Resource use 8: Developing a Sustainable Caribbean Tourism Product 9: Dive Tourism and the Entrepreneurial Process in the Perhentian Islands, Malaysia. 10: Stakeholders’ Perceived Impact of Wind Farms at a Tourism Destination. A Case Study of Jeju Island, South Korea Part IV: Challenges and Future Research Directions 11: Island Tourism: Challenges and Future Research Directions
£89.09
CABI Publishing Service Quality in Leisure, Events, Tourism and
Book SynopsisService quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it: - Covers areas such as the experience economy, capacity management and service culture, as well as methods for measuring quality and satisfaction. - Includes numerous case studies to help students apply classroom-based theory to practice. - Is packed with student-friendly pedagogy and full colour illustrations throughout to enhance the learning experience. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.Table of Contents-: Introduction to book Part 1: Understanding the LETS Product 1: The LETS Experience Economy 2: Service Characteristics and the Nature of the LETS Product 3: Service Producers and Consumers: A Multidimensional Interface 4: Quality and Satisfaction Concepts Part 2: Designing and Delivering Quality in the LETS Product 5: Service and Experience Design 6: Capacity Management 7: Service Culture 8: Business Improvement Through the Use of Quality Systems and Models Part 3: Monitoring and Enhancing Quality in the LETS Product 9: Principles of Measuring and Monitoring Service Quality and Satisfaction 10: Measuring and Monitoring Service Quality and Satisfaction 11: Business Improvement Strategy: A Navigation Plan for LETS Professionals
£38.00
CABI Publishing Cruise Ship Tourism
Book SynopsisCompletely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. This second edition: - Reviews the fundamental principles of the industry, the cruise experience from a passenger perspective, marketing, planning and destination development. - Includes case studies throughout, translating theory into practical management advice. - Comprises contributions from over fifty international contributors to portray a truly global perspective. - Provides numerous full colour illustrations to bring the subject to life. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.Table of Contents1: The world of cruising Part 1: Fundamental principles 2: Power and profits in the global cruise industry 3: Representation without taxation 4: Flags of convenience and the global cruise labor market 5: Corporate social responsibility in the cruise sector 6: Passengers and risk: Health, wellbeing and liability 7: Economics of cruise shipping: The need for a new business model 8: High fees on the high seas? The provision of extra-fee products and services 9: ‘Oceans apart’: Bridging the gap between academic research and professional practice in cruise tourism Part 2: The cruise experience: People and passengers 10: Talent management and the cruise industry 11: A sailor’s life for me: An example of how one port of call has developed in the hope of meeting crew expectations 12: Mediating the cruise experience 13: Conceptualizing the cruise ship tourist experience 14: Managing health-related crises in the cruise industry 15: Cruises, safety and security in a violent world Part 3: Markets, marketing and motivations 16: Safe, secure and sustainable: Attributes of a strong cruise brand 17: The image of cruise ship holidays on Italian television: A comparative analysis 18: Purchasing attributes for cruise passengers 19: Motivations and constraints of cruising for the US and Chinese markets 20: Children and the family market 21: Cruising with Pride: The LGBT cruise market 22: The changing consumer: ‘Digital cruising’ Part 4: Impacts of cruise ship tourism: Stakeholders, politics and power 23: Stakeholders’ perceived gains and obstacles of cruise ship tourism development: the case of La Palma Island 24: Cruise ships and protected areas in the marine biome: An analysis of tourism in the Brazilian context 25: Sailing into stormy waters? Understanding the community impacts of cruise tourism growth in Akaroa, New Zealand 26: Cruise tourism in a remote small island – High yield and low impact? 27: Cruise tourists on the mainland: Itineraries and interactions Part 5: Planning and management for sustainable cruising 28: Environmental reporting in the cruise industry 29: Improving sustainable management of expedition cruise destinations in Australia: Governance and management lessons from the Great Barrier Reef, the Kimberley and Tasmania 30: Sailing in icy waters: Antarctic cruise tourism development, regulation and management Part 6: Ports, destinations and infrastructure development 31: Development of cruise tourism in Saudi Arabia 32: Cruise itinerary planning 33: Is China a new goldmine for cruise companies? 34: Cruising in Asia with a focus on China Part 7: Conclusions and future directions 35: Conclusions and future directions
£147.74
CABI Publishing Operations Management in the Travel Industry
Book SynopsisCovering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.Table of Contents-: Introduction - Travel and Operations Management 1: Transport and Logistics Management 2: Business Planning & Strategy 3: Business Development 4: Marketing 5: Human Resources 6: Servicescapes 7: Financial Management 8: Sustainability 9: Travel, Society & Culture 10: Crisis Management and The Future of the Travel Industry 11: Career Development Skills and Strategies in the Travel Industry
£96.88
CABI Publishing Operations Management in the Travel Industry
Book SynopsisCovering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.Table of Contents-: Introduction - Travel and Operations Management 1: Transport and Logistics Management 2: Business Planning & Strategy 3: Business Development 4: Marketing 5: Human Resources 6: Servicescapes 7: Financial Management 8: Sustainability 9: Travel, Society & Culture 10: Crisis Management and The Future of the Travel Industry 11: Career Development Skills and Strategies in the Travel Industry
£40.52
CABI Publishing Heritage Tourism Destinations: Preservation,
Book SynopsisHeritage tourism is tied to myth making and stories; creative content that can be shared, stored, combined and manipulated, but that depends on a unique cultural or natural history. A significant section of the wider phenomenon that is cultural tourism, heritage tourism is a demand-driven industry that continues to be a subject of heated debate in academic circles. Beginning with an overview of the subject, this book considers the conservation and revitalization of heritage destinations, as well as the role local communities have in supporting an attraction. It then discusses product development and communication around the world, using new techniques such as social media and examples from food tourism and sporting events, before a final section reviews the planning and institutionalisation of heritage spaces. A timely conclusion subsequently considers the implications of developments such as globalisation, technological improvement and climate change upon these unique destinations. A valuable addition to the literature, this book is the first to bridge the gap between theory and practice, including the latest research and international case studies for researchers and practitioners in tourism and destination management.Table of Contents:: Foreword Part 1: – Heritage Tourism Destinations: Conservation, Revitalization and Community Involvement 1: Does the Culture of Context matter in Urban Regeneration Processes? 2: Social Memory and Identity in the Gentrifying Neighbourhood of Tophane (Istanbul) 3: Urban Archaeology and Community Engagement - The Küçükyali ArkeoPark in Istanbul Part 2: – Heritage Tourism Destinations: Product Development and Communication 4: Developing Food Tourism through Collaborative Efforts within the Heritage Tourism Destination of Foça, Izmir 5: Heritage Sporting Events in the Territorial Development 6: A Social Media Approach to Evaluating Heritage Destination Perceptions: The Case of Istanbul Part 3 – Heritage Tourism Destinations: Planning and Institutionalization 7: Theoretical Perspectives on World Heritage Management: Stewardship and Stakeholders 8: Cultural Heritage, Development, Employment: Territorial Vocation as a Rationalized Myth 9: Archaeological Heritage and Regional Development in Portugal 10: The Governance Dynamics in Italian State Museums 11: Taking Responsibility beyond Heritage. The Challenge of Integral Planning in the Cusco Valley, Peru 12:: Conclusions and Implications for Heritage Tourism Destinations
£89.09
CABI Publishing Responsible Tourism: Concepts, Theory and
Book SynopsisTourism is one of the world's biggest industries. Responsible tourism is concerned with the effects of tourism on people, ecology, and communities, and seeks to ameliorate these impacts by providing tourism which benefits host communities, improves working conditions, involves the local community, promotes cultural heritage, and benefits the environment. This book discusses responsible tourism as a whole, including the politics, policy and planning behind it, and major sub-topics such as poverty reduction, the environment, transport, governance, wildlife tours and heritage.Table of Contents1: Introduction PART 1: Responsible Tourism and Responsibilities 2: The Responsible Tourism Debate 3: International Transport and Climate Change: Taking Responsibility Seriously 4: The Consumers of Tourism PART 2: The Central Tenets of Tourism 5: Destination Communities and Responsible Tourism 6: Environmental Performance 7: The Politics of Tourism and Poverty Reduction 8: Governance and Responsible Tourism PART 3: Responsible Tourism in Action? 9: Adventure Tours: Responsible Tourism in Practice? 10: Responsible Wildlife Tourism in Africa 11: Cultural Heritage: World Heritage Sites and Responsible Tourism in Argentina 12: Hospitality Enterprise - a Key Influence 13: Conclusion
£38.71
CABI Publishing Planning for Tourism, Leisure and Sustainability:
Book SynopsisProviding a wide range of case studies in sustainable tourism planning, this authoritative work presents cases at both international and national levels as well as on a regional, sub-regional, urban, local and site scale. Drawing on the author's world-wide experience and with contributions from professionals in the field, this book takes a comparative approach relating to different economic, political and temporal dimensions, examining established initiatives both in the context of the standards of the time and from a modern perspective looking back. With an emphasis on sustainability, this unique collection is an essential resource for tourism planners, researchers and students.Table of ContentsPART I: INTERNATIONAL AND NATIONAL SCALES OF TOURISM AND LEISURE PLANNING 1: World and National Systems of Heritage Resource Classifi cation (RMP) 2: Planning for Tourism in a Post-industrial Society - a National Case Study from the UK (RMP) 3: Planning for Economic Reconstruction and Change in a Post-war Communist State: Case Study of Poland (RMP) 4: The Pilbara: a Sub-national Australian Study in 21st Century Resource Development Planning 5: The Netherlands: a European Case Study of a Nation Planning with an Over Abundance of Water 6: Israel: a Middle Eastern Case Study of Planning in a Mediterranean/Desert Edge Location (RMP) 7: Denmark: a Scandinavian Case Study of Regional Conservation Planning for Tourism and Recreation 1960-1980 (RMP) 8: Maldives' Tourism Development: a Test Case in the Indian Ocean for Conservation and Economic Development in an Islamic State (RMP towards STP) 9: Sustainable Transport to Tourist Destination Countries PART II: REGIONAL TOURISM PLANNING AND NATURAL RESOURCE PLANNING 10: Introduction to Mountain Region Planning for Conservation and Tourism 11: Introduction to the High Tatras and the Slovak High Tatras Case Study 12: The Polish Part of the High Tatras: the High Tatras and the Zakopane Areas 13: Subregional Resource Conservation Planning: the Firth of Clyde, 1970 - the First New European Strategy for Integrated Leisure and Tourism Development 14: Upland Classical National Park Eco-model: the Plitvice Lakes National Park, Croatia, 1990 15: Community-based Desert Ecotourism, Ancient Cities and Nomadic Cultures - Case Study 1: Petra, Wadi Rum and Aqaba, Jordan - Case Study 2: Tamanrasset and the Hoggar Mountains of the Sahara, Southern Algeria - Case Study 3: Incense Trail of Nabbatean Cities in the Negev, Southern Israel - Case Study 4: Egyptian Ecotourism and Desert Tourism 16: Introduction to UK Upland Planning for Countryside Conservation, Recreation and Tourism - Case Study 1: National Park Planning and Management - Case Study 2: The Upper Derwent Valley in the Peak District National Park - Case Study 3: The Tarka Project in Devon 17: Post-industrial Regional Tourism Planning: the South Wales Valleys - Strategy for Development and Conservation in the 1980s 18: Nature and Culture: Developing a Rural Region's Heritage Trails Through Dolenjska and Bela Krajina in Slovenia 19: Host Cultures and Tourism: Is a Culture Sustainable? 20: Mid-Wales Festival of the Countryside: a Model of Events to Reinforce Rural Culture and Life 21: Den Norske Turistforening - a Voluntary Sector Sustainable Programme in Norway 22: Cycling in the Netherlands - a Sustainable Move Forward for a Whole Nation PART III: COASTAL AND MARITIME PLANNING AND MANAGEMENT 23: Adriatic Coastal Development Planning by Federal Yugoslavia (Now Croatia), 1960-1980 24: Planning the Coastline: England and Wales 1960-1970 25: Mediterranean Action Plan and Blue Plan 26: Tourism Carrying Capacity Assessment in the Mediterranean 1980-2009 27: 'Working with the Sea': the 2008 Dutch National Response to Global Warming and Sea Rise PART IV: HISTORIC CITIES AND SUSTAINABLE TOURISM PLANNING 28: Historic Cities as Sustainable Tourist Destinations 29: Edinburgh: Post-war Urban Planning and Conservation in a World Heritage City 30: Urban Event Tourism: Edinburgh - the Festivals and Many 'Tourisms' 31: Salzburg: Management and Tourism in an Austro-Hungarian Festival City 32: Colonial Williamsburg: a Conserved and Renovated Settlement as a Managed Cultural, Educational and Tourist Centre 33: The Sustainable Historic City Centre: Munich as a Model 34: Post-industrial Urban Centre Landscape Transformation: Central Birmingham (UK) as a Test Case 1960-2010 35: Sustainable Transport in and at Tourist Destination Areas (TDAs) PART V: LOCAL AND SITE SCALE OF TOURISM AND LEISURE SERVICES PLANNING 36: Heritage Conservation Planning, at the Site Scale: Management and Interpretation 37: Historic Sites: Case Studies of Three Battlefields - Case Study 1: Gettysburg, Virginia, USA - Case Study 2: Culloden, Scotland, UK - Case Study 3: Waterloo, Belgium 38: Tivoli: a Unique Danish 'Pleasure Ground' and Theme Park 39: US Heritage Parks and High-capacity Theme Parks in Virginia 40: The New Museumology - Site Interpretation and Animation 41: Regional Park Systems, Identity and Outdoor Recreation in Metropolitan Areas - Case Study: The Huron-Clinton Metropolitan Authority (HCMA), Detroit 42: Beaulieu, UK: Recycling an Historic Private Estate as a Major Tourist Attraction 43: Integrated Community Building Complexes: Experimental Provisions in the Netherlands and the UK - Case Study 1: The Pioneer Health Centre, Peckham, London (1935) - Case Study 2: The 'Meerpaal', Dronten in Flevoland (1967) - Case Study 3: 't Karregat in Eindhoven (1973) - Case Study 4: The 'Agora', Lelystad in Flevoland (1977) PART VI: 'SLICING THE CAKE DIFFERENTLY' - RESORTS, SPAS, PILGRIMAGES AND CITY TOURISM 44: Introduction 45: Resorts are Not Forever - Case Study 1: The Scheveningen Story - Case Study 2: UK 'Sea-Change Programme 2008' - Case Study 3: Bournemouth - a Sustainable Resort? 46: Long-life Pilgrimage Tourism and its Destinations 47: Cities as Sustainable Tourism Destinations"
£42.99
CABI Publishing Research Themes for Tourism
Book SynopsisTourism studies at Masters level are often divided into subsets of tourism such as environmental tourism, rural tourism and sports tourism. Now available in paperback, this textbook provides an overview of types of tourism, and common themes studied in courses to allow undergraduate students to become familiar with a wide range of tourism topics at a foundation level, allowing them to make an informed decision about their future studies and career. It will also be a useful text for providing a broad brush introduction to the major topics that are covered in undergraduate courses. Popular subjects like urban tourism, festivals and events and heritage and cultural tourism are covered.Table of Contents1: Introduction 2: From Mass Tourism to Niche Tourism 3: Tourism Geographies & Economies 4: Tourist Behaviour 5: Environmental Tourism 6: Authenticity 7: Image, Semiotics & Identity 8: Urban and Community Tourism 9: Rural Tourism 10: Arts, Festivals & Events 11: Sports & Adventure Tourism 12: Heritage Tourism 13: Cultural Tourism 14: Film Tourism 15: Dark Tourism 16: Gay Tourism 17: Gastronomy 18: Religious Tourism 19: Medical Tourism 20: Cruise Tourism 21: Concluding comments
£42.99
CABI Publishing Demystifying Theories in Tourism Research
Book SynopsisIt often seems that there is more confusion than consensus regarding tourism theory. Does tourism have theories it can truly own, or does it just borrow from other academic disciplines? It can be difficult to understand the theories and conceptual frameworks available, and how to apply these ideas to a research endeavour. This book reviews theoretical perspectives on tourism from planning and management, through marketing and host communities to the tourism consumers themselves. Covering issues such as tour guiding, rural tourism development and destination image, it provides a complete guide to the industry. Including pedagogical features throughout, this book is an accessible approach to a controversial subject.Table of Contents1: Theoretical Perspectives on Tourism-An Introduction Part 1: THEORETICAL PERSPECTIVES ON TOURISM PLANNING AND MANAGEMENT 2: Theoretical Perspectives on Tourism Planning and Development 3: Theoretical Perspectives on Stakeholders in Tourism Management 4: Theoretical Perspectives on Tour guiding 5: Theoretical Perspectives on Rural Tourism Development 6: Theoretical Perspectives on Tourism Innovation 7: Theoretical Perspectives on Tourism Systems and Sustainability Part 2: THEORETICAL PERSPECTIVES ON TOURISM MARKETING AND COMMUNICATIONS 8: Theoretical Perspectives on Tourism Marketing 9: Theoretical Perspectives on Destination Image Part 3: THEORETICAL PERSPECTIVES ON HOST COMMUNITIES AND GUESTS 10: Theoretical Perspectives in the Study of Community Residents and Tourism 11: Theoretical Perspectives on Tourism and Sustainable Community Development 12: Theoretical Perspectives on Identity and Culture Part 4: THEORETICAL PERSPECTIVES ON TOURISM CONSUMERS 13: Theoretical Perspectives on Place Perceptions 14: Theoretical Perspectives on Environmental Attitudes and Travel Choices Part 5: CONCLUSION 15: Theory and the Future of Tourism Research 16: Appendix: Additional Theories Applied in the Context of Tourism
£35.48
CABI Publishing Destination Competitiveness, the Environment and
Book SynopsisDestination competitiveness and sustainability are important issues for many stakeholders within the tourism industry. In recent years, destinations have faced some challenges with respect to maintaining sustainability; they must be cleaner, greener and safer in order to safeguard the life quality of holidaymakers and local residents. Providing an invaluable review of the latests research on the topic, global case studies provide a perspective of the worldwide challenges and solutions arising in the management of tourism destinations. The analysis presents an interdisciplinary approach, including contributions of economists, geographers, managers and marketing professionals.Table of Contents: Contributors : 1 Introduction Andres Artal-Tur and Metin Kozak Part I Managing Destination Competitiveness 2: Tourism Destination Competitiveness and Innovation:The Case of the Spanish Mediterranean Coast Antonio Garcia Sanchez and David Siles Lopez 3: Destination Evaluation through the Prioritization of Competitiveness Pillars: The Case of Brazil Jose Manoel Gandara and Adriana Fumi Chim-Miki 4: Creativity and City Tourism Repositioning:The Case of Valencia, Spain Jose Maria Nacher Escriche and Paula Simo Tomas 5: Visual Semantics and Destination Competitiveness: The Case of Wedding Tourism in Mexico Gerardo Novo Espinosa de los Monteros and Maribel Osorio Garcia Part II Environmental and Climate Change Issues at Destinations 6: The Potential Effects of Climate Change on the Tourism Industry:A Study in Turkey Musa Pinar, Ibrahim Birkan, Gamze Tanil and Muzaffer Uysal 7: Using Tourism to Mitigate Against Climate Change: The Case of the Caribbean Kimberley Blackwood, Juley Wynter-Robertson and Nadine Valentine 8: Green Economy Practices in the Tourism Industry: The Case of Limpopo Province, South Africa Charles Nhemachena, Siyanda Jonas and Selma Karuaihe 9: Environmental Resources and the Hotel Industry: The Case of Slovenia Tanja Mihalic? 10: Ecological Modernization and Environmental Education:The Case of Turkey Habib Alipour and Hossein G.T. Olya Part III Improving Tourism Destination Sustainability 11: Understanding the Seasonal Concentration of Tourist Arrivals: The Case of the South of Spain Jose David Cisneros-Martinez and Antonio Fernandez-Morales 12: Tourism Policy and the Challenge of Seasonality: The Case of the Balearic Islands Margarita Alemany, Maria Antonia Garcia and Angela Aguilo 13: Expenditure and Stay Behaviour of Nature-based Visitors: The Case of Costa Rica Andres Artal-Tur and Antonio Juan Briones-Penalver 14: Socio-economic Profile of Sustainable Tourists and Expenditure at Destinations: A Local-based Analysis in Andalusia, Spain Pablo Juan Cardenas-Garcia and Juan Ignacio Pulido-Fernandez 15: Networking for Sustainable Cultural Tourism Activities and Dynamics: The Case of Oporto Ivana Stevic´c and Zelia Breda 16: Facing the Challenges of Sustainability: The Case of Bulgarian Tourism Mariya Stankova 17: Conclusion Andres Artal-Tur and Metin Kozak : Index
£46.98
CABI Publishing Tourism Theory: Concepts, Models and Systems
Book SynopsisTheories within tourism can be difficult, even confusing areas to understand. Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. Consisting of five sections and over fifty entries, this book covers nine of the most important models in tourism study. The first three sections examine general concepts in tourism; disciplines and topics; and the tourist, which includes areas such as demand, gaze, psychology and typologies. A fourth section covers intermediation, distribution and travel, reviewing aspects such as travel agencies, tourist flows and multi-destination travel patterns. The final section encapsulates the tourism destination itself, covering organizations, the destination image, supply, seasonality and more. Encyclopedic cross-referencing between entries makes navigation easy, while in-depth analysis, exercises and further reading suggestions for each of the selected areas provide the context and detail needed for understanding. Entries can be used individually as a reference, or as part of the whole for a complete introduction to tourism theory.Table of Contents-: Introduction Section 1: Concepts 1.1: General systems theory and tourism 1.2: Hospitality 1.3: Leisure 1.4: Entertainment 1.5: Recreation 1.6: Tourism and travel 1.7: Food and beverage 1.8: Events 1.9: Landscape 1.10: Authenticity in tourism Section 2: Disciplines and Topics of Study 2.1: Jafari’s interdisciplinary model 2.2: Ethics in tourism 2.3: The anthropology of tourism 2.4: Culture and tourism 2.5: Postmodernity and tourism 2.6: Psychology and tourism 2.7: The sociology of tourism 2.8: Boullón’s theory of touristic space 2.9: Nodal functions 2.10: Tourism public policy 2.11: Tourism planning 2.12: Tourism balance of payments 2.13: Tourism satellite account 2.14: The tourism multiplier effect 2.15: Tourism administration 2.16: Tourism clusters 2.17: Tourism marketing 2.18: The economics of tourism companies 2.19: Sustainability in tourism Section 3: The Tourist 3.1: Tourism demand 3.2: Tourist experience 3.3: Determinant and motivational factors 3.4: Crompton’s destination-choice model 3.5: Schmöll’s tourism consumer choice model 3.6: Urry’s theory of the ‘tourist gaze’ 3.7: Plog’s psychographic model 3.8: Traveller typologies 3.9: Klenosky and Gitelson’s conceptual model on travel agent recommendation process Section 4: Intermediation, Distribution and Travel 4.1: Tourism distribution channels 4.2: Travel agencies 4.3: Computer reservation system 4.4: Mariot’s model of tourist flows 4.5: Campbell’s model of recreational and vacational travel 4.6: Multi-destination travel pattern models 4.7: Defert’s tourist function index 4.8: Pearce and Elliott’s trip index 4.9: Transport and tourism mobility Section 5: The Tourism Destination 5.1: Tourism destinations 5.2: Tourism organizations 5.3: Tourism destination image 5.4: Resorts 5.5: Butler’s model (tourism destination life cycle) 5.6: Prideaux’s resort-development spectrum 5.7: Tourism supply 5.8: Tourism services and facilities 5.9: Tourism infrastructure 5.10: Tourist attraction 5.11: Lodging establishments 5.12: Seasonality
£99.76
CABI Publishing Demystifying Theories in Tourism Research
Book SynopsisIt often seems that there is more confusion than consensus regarding tourism theory. Does tourism have theories it can truly own, or does it just borrow from other academic disciplines? It can be difficult to understand the theories and conceptual frameworks available, and how to apply these ideas to a research endeavour. This book reviews theoretical perspectives on tourism from planning and management, through marketing and host communities to the tourism consumers themselves. Covering issues such as tour guiding, rural tourism development and destination image, it provides a complete guide to the industry. Including pedagogical features throughout, this book is an accessible approach to a controversial subject.Table of Contents1: Theoretical Perspectives on Tourism-An Introduction Part 1: THEORETICAL PERSPECTIVES ON TOURISM PLANNING AND MANAGEMENT 2: Theoretical Perspectives on Tourism Planning and Development 3: Theoretical Perspectives on Stakeholders in Tourism Management 4: Theoretical Perspectives on Tour guiding 5: Theoretical Perspectives on Rural Tourism Development 6: Theoretical Perspectives on Tourism Innovation 7: Theoretical Perspectives on Tourism Systems and Sustainability Part 2: THEORETICAL PERSPECTIVES ON TOURISM MARKETING AND COMMUNICATIONS 8: Theoretical Perspectives on Tourism Marketing 9: Theoretical Perspectives on Destination Image Part 3: THEORETICAL PERSPECTIVES ON HOST COMMUNITIES AND GUESTS 10: Theoretical Perspectives in the Study of Community Residents and Tourism 11: Theoretical Perspectives on Tourism and Sustainable Community Development 12: Theoretical Perspectives on Identity and Culture Part 4: THEORETICAL PERSPECTIVES ON TOURISM CONSUMERS 13: Theoretical Perspectives on Place Perceptions 14: Theoretical Perspectives on Environmental Attitudes and Travel Choices Part 5: CONCLUSION 15: Theory and the Future of Tourism Research 16: Appendix: Additional Theories Applied in the Context of Tourism
£100.79
CABI Publishing Pilgrimage and Tourism to Holy Cities:
Book SynopsisThis book covers the ideological motives and religious perceptions behind travel to sites prescribed with sanctity in Judaism, Christianity and Islam. It covers sites that have drawn pilgrims and religious tourists to them for hundreds of years, and seeks to provide an understanding of the complex world of religiously motivated travel. Beginning with contemporary perspectives of pilgrimage across these religions, it then discusses management aspects such as logistics, infrastructure, malevolent behaviour and evangelical volunteers. This book: - Provides a collection of new, contemporary perspectives on pilgrimage. - Reviews the ideological motives, history, mental health, and religious perceptions of tourism to holy cities. - Contains practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international and academic perspectives. Written by subject experts, this book addresses cultural sustainability for researchers and practitioners within religious tourism, religious studies, geography and anthropology.Table of Contents1: Western Holy Cities and Places – An Introduction Part I: Western Pilgrimage to Holy Cities in Judaism, Christianity and Islam 2: Judaism – Jewish and Israeli Pilgrimage Experience: Constructing National Identity 3: Christianity – Contemporary Christian Pilgrimage and Traditional Management Practices at Sacred Sites 4: Christanity- Christian Pilgrimage to Sacred Sites in the Holy Land: A Swedish Perspective 5: Islam – Contemporary Perspectives 6: Islam – Spiritual Journey in Islam: the Qur’anic Cognitive Model Part II: Managing Pilgrimage Sites in Holy Cities 7: Pilgrimage Policy Management: Between Shrine Strategy and Ritual Improvisation 8: The Management of Pilgrims with Malevolent Behaviour in a Holy Space: a Study of Jerusalem Syndrome 9: Logistics at Holy Sites 10: Protestants and Pilgrimages: the Protestant Infrastructure in Jerusalem 11: The Impact of the Islamic State of Iraq and Syria’s Campaign on Yezidi Religious Structures and Pilgrimage Practices 12: Evangelical Volunteers in Israel as Long-term Pilgrims: Ambassadors for the Kingdom Part III: Closing Words 13: Redeeming Western Holy Places and Contested Holy Cities -: Appendix – Discussion Points
£86.49
CABI Publishing Rural Tourism and Enterprise: Management,
Book SynopsisMarketing and management processes across industries can be very similar, but contexts vary where political intervention, public interest and local sustainability are involved. The rural business setting is especially intricate due to the assortment of different business opportunities, ranging from traditional agriculture, to tourism enterprise and even high-tech business. This important new textbook on the subject: - Examines key issues affecting rural enterprise and tourism - Explores the breadth of rural enterprise management and marketing across both developed and developing economies - Discusses strategies for business growth within a rural setting, such as knowledge development, proper planning and innovation - Uses a mix of case studies and theoretical content specifically selected to appeal to both student and practitioner readers Including pedagogical features and full colour throughout, this new textbook provides an engaging and thought-provoking resource for students and practitioners of tourism, rural business and related industries.Table of ContentsIntroduction: (Ade Oriade and Peter Robinson) Part 1: Management and marketing rural tourism and enterprise in developed economies 1: Rural enterprise business development: the developed world context (Peter Robinson & Alison Murray) 2: Selling to consumers (Sammy Li, Roya Rahimi & Nikolaos Stylos) 3: Sustainability, CSR and Ethics: Developed economies perspective (Caroline Wiscombe) 4: Community engagement and rural tourism enterprise (Peter Wiltshier) 5: Social enterprise and the rural landscape (Caroline Wiscombe, Liz Heyworth, Sandy Ryder, Lucy Maynard & Charles Dobson) Part 2: Management and marketing rural tourism and enterprise: developing world context 6: The rural business environment in developing economies (Solomon Olorunfemi Olubiyo & Ade Oriade) 7: Marketing and Communications and Rural Business in developing countries (Abiodun Elijah Obayelu & Nikolaos Stylos) 8: Consumers and Rural Tourism in developing Economies (Vivienne Saverimuttu and Maria Estela Varua) 9: Sustainability and Ethics in rural business and tourism in the Developing World (Weng Marc Lim and Sine Heitman) 10: Community engagement, rural institutions and rural tourism business in developing countries (Anahita Malek, Fabio Carbone & Asia Alder) Part 3: Strategies for rural business management and growth 11: Challenges and Strategies for rural business operations in developed and developing Economies (Ade Oriade and Peter Robinson) 12: Developing and Growing Knowledge within rural tourism enterprises (Tony Greenwood and Jo Tate) 13: Collaborate to Innovate: Challenges and Strategies for rural business to innovate (Ainurul Rosli, Jane Chang and Maria L. Granados) 14: Strategies for rural business growth (Crispin Dale, Neil Robinson and Mike Evans) 15: Opportunities for growth: The rural tourism policy and planning perspective (Caroline Wiscombe and Steve Gelder) Conclusion: (Ade Oriade and Peter Robinson)
£40.52
CABI Publishing Tourism and Geopolitics: Issues and Concepts from
Book SynopsisWith 29 contributors from across Europe and beyond, this work represents a unique and important resource that examines the many relationships between tourism and geopolitics, with a focus on experiences drawn from Central and Eastern Europe. It begins by assessing the changing nature of 'geopolitics', from pejorative associations with Nazism to the more recent critical and feminist geopolitics of social science's 'cultural turn'. The book then addresses the important historical role of Central and Eastern Europe (CEE) in geopolitical thinking, before exemplifying a range of contemporary interactions between tourism and geopolitics within this critical region. Edited by a renowned authority on tourism geopolitics, this book: · Provides the most comprehensive overview of tourism and geopolitics available · Applies a range of geopolitical concepts and approaches to empirical experiences of tourism and mobility in Central and Eastern Europe · Embraces contributions from both established and new academic voices. Pursuing innovative analytical paths, the book demonstrates the interrelated nature of tourism and geopolitics and emphasizes the freshness of this research area. Addressing key principles and ideas which are applicable globally, it is an essential source for researchers, teachers and students of tourism, geography, political science and European studies, as well as for diplomatic, business and consultant practitioners.Table of ContentsPart I: Introduction and Overviews 1: Bringing geopolitics to tourism 2: Tourism and geopolitics: the political imaginary of territory, tourism and space 3: Tourism in the geopolitical construction of Central and Eastern Europe (CEE) Part II: Reconfiguring Conceptions and Reality 4: The Adriatic as a (re-)emerging cultural space 5: Crimea: geopolitics and tourism 6: The geopolitical trial of tourism in modern Ukraine 7: Under pressure: the impact of Russian tourism investment in Montenegro Part III: Tourism and Transnationalism 8: Large-scale tourism development in a Czech rural area: contestation over the meaning of modernity 9: The expansion of international hotel groups into Central and Eastern Europe after 1989 – strategic couplings and local responses 10: Conceptualising trans-national hotel chain penetration in Bulgaria 11: New consumption spaces and cross-border mobilities Part IV: Borderlands 12: From divided to shared spaces: transborder tourism in the Polish-Czech borderlands 13: Finnish-Russian border mobility and tourism: localism overruled by geopolitics 14: Kaliningrad as a tourism enclave/exclave? 15: An evaluation of tourism development in Kaliningrad Part V: Identity and Image 16: Mutli-ethnic food in the mono-ethnic city: tourism, gastronomy and identity in central Warsaw 17: Rural tourism as a meeting ground in Bosnia and Herzegovina? 18: Interrogating tourism’s relevance: mediating between polarities in Kosovo 19: European Night of Museums and the geopolitics of events in Romania 20: The power of the Web: blogging destination image in Bucharest and Sofia Part VI: Mobilities 21: The role of pioneering tour companies 22: The geopolitics of low-cost carriers in Central and Eastern Europe 23: Tourism and a geopolitics of connectivity: the Albanian nexus 24: Heroes or ‘Others’? A geopolitics of international footballer mobility 25: Tourism, mobilities and the geopolitics of erasure Part VII: Conclusions 26: In conclusion
£96.84
CABI Publishing Leisure, Sport and Tourism, Politics, Policy and
Book SynopsisThe gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries. This book is accompanied by Open Resources.Table of Contents-: Preface I: SOCIETY, POLITICS, POLICY & PLANNING 1: Introduction 2: Political ideologies 3: Wants, needs, obligations, etc. 4: Human rights and citizenship rights 5: The market versus the state II: PLANNING FRAMEWORKS 6: Public policy-making 7: Types of plan 8: Evaluating approaches to planning 9: U-Plan: participation-based approach to planning III: PLANNING TOOLS 10: Planning tool 1: Consultative 11: Panning tool 2: Facility/service audit: Process & Capacity 12: Planning tool 3:Facility/service audit: Facility use/assessment 13: Planning tool 4: Forecasting demand IV: EVALUATION 14: Economic evaluation 15: Performance evaluation V: SECTORS, GROUPS & ISSUES 16: Policy and planning in particular sectors 17: Policy and planning for particular groups 18: Issues/challenges
£94.01
CABI Publishing Tourist Behaviour: An International Perspective
Book SynopsisConsumer research is often central to academic studies in many different fields, and more recently, tourism studies have empirically examined consumer research from various aspects. However, there is a need to provide information for tourism scholars on how to better understand aspects of tourist behaviour. Tourist Behaviour: An International Perspective provides a collection of topics from both theoretical and practical approaches to building and examining the theory of how consumers think and act within the context of tourism consumption. Divided in to six sections, the book presents research within the themes of influence, motivation, choice, and consumption and experience. With contributions from authors in over 15 countries, the book presents an interdisciplinary approach of the latest research in tourist behaviour. Key Features: The most recent global research on this topic. An interdisciplinary approach. Contributors from 15 different countries.Table of Contents1: Introduction PART I: INFLUENTIAL FACTORS 2: Influence of Cultural Distance on Tourist Behaviour 3: Women’s Travel Constraints in a Unique Context 4: Can Perceptions of Italian Organised Crime Affect Travel Behaviour? 5: Women’s Strategies in Golf: Portuguese Golf Professionals PART II: MOTIVATIONS 6: Semi-automatic Content Analysis of Trip Diaries: Pull Factors to Catalonia 7: Motivations for Wedding Tourism: A Demand-side Perspective PART III: DECISION MAKING / CHOICE 8: Hotel Disintermediation and User-Generated Content in the Czech Republic 9: Mapping Destination Choice: Set Theory as a Methodological Tool 10: Effects of Personal and Trip Characteristics on Holiday Choice 11: Drivers of Trip Cancellations among Australian Travelers 12: Cognitive and Affective Bases for Local Seafood Consumption of Tourists PART IV: CONSUMPTION / EXPERIENCE 13: Experiential Travel and Guided Tours: Following the Latest Consumption Trends 14: What Makes Visitors Spend More: Effects of Motivations on Daily Expenditure 15: We are not Tourists. We Fit in this Community PART V: POST-CONSUMPTION / POST-EXPERIENCE 16: Do Negative Experiences of Hospitality Services Always Lead to Dissatisfaction? 17: Structural Equation Modeling - Restaurant Guest Behavioral Intentions 18: Effects of People in Photographs on Potential Visitors’ Evaluations
£89.09
CABI Publishing Tourism and Resilience
Book SynopsisThis is the first book to address the concept of resilience and its specific application and relevance to tourism, in particular tourism destinations. Resilience relates to the ability of organisms, communities, ecosystems and populations to withstand the impacts of external forces while retaining their integrity and ability to continue functioning. It is particularly applicable to tourism destinations and attractions which are exposed to the potentially harmful and sometimes severe effects of tourism development and visitation, but which also can experience increased resilience from the economic benefits of tourism. Phenomena such as destination communities, wildlife populations and ecosystems are discussed, as well as the ability of places and communities to use tourism and its infrastructure to recover from disasters such as tsunamis, earthquakes, unrest and disease. This book: · Compares the relevance of resilience to sustainability · Contains contributions from many of the leading international authors · Brings together varying viewpoints of both conceptual and applied issues · Includes example case studies from Whistler, western Canada; Sri Lanka; Purnululu National Park, Australia; and the remote Pitcairn Island in the Pacific Tourism and Resilience is relevant for researchers, students and practitioners in tourism and related fields such as development studies, geography, sociology, anthropology, economics and business/management.Table of ContentsPART ONE: INTRODUCTION 1: INTRODUCTION 2: THE DEVELOPMENT OF RESILIENCE THINKING 3: COMMUNITY TOURISM RESILIENCE: SOME APPLICATIONS OF THE SCALE, CHANGE AND RESILIENE (SCR) MODEL PART 2: SOCIO-ECOLOGICAL RESILIENCE 4: SOCIO-ECOLOGICAL BALANCE IN COMMUNITY BASED TOURISM EXPERIENCES: A RESARCH PROPOSAL 5: RESILIENCE AND DESTINATION GOVERNANCE 6: RESILIENCE AND DESTINATION GOVERNANCE: WHISTLER, B.C. PART 3: RESILIENCE AND RESPONSE TO DISASTERS 7: SRI LANKAN TOURISM DEVELOPMENT AND IMPLICATIONS FOR RESILIENCE 8: RESILIENCE, TOURISM AND DISASTERS 9: RESILIENCE AND PERCEPTIONS OF PROBLEMS IN ALPINE REGIONS PART 4: RESILIENCE IN PROTECTED NATURAL AREAS AND INSULAR LOCATIONS 10: Tourism Resilience in UK National Parks 11: RESILIENCE AND PROTECTED AREA TOURISM IN PURNULULU NATIONAL PARK: UNDERSTANDING INTERACTIONS WITH A FOCUS ON COMMUNITY BENEFITS 12: RESILIENCE AND TOURISM IN ISLANDS: INSIGHTS FROM THE CARIBBEAN 13: RESILIENCE AND TOURISM IN REMOTE LOCATIONS: PITCAIRN ISLANDS PART 5: RESILIENCE AND THE TOURISM INDUSTRY 14: ISSUES OF RESILIENCE, SUSTAINABILITY AND RESPONSIBILITY IN TOURISM 15: BETTING ON CASINO TOURISM RESILIENCE: A CASE STUDY OF CASINO EXPANSION IN MACAO AND THE ASIA REGION 16: RESILIENCE AS NEW POLITICAL REALITY PART 6: CONCLUSIONS
£86.49
