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Book Synopsis"The book is both timely and sorely needed. There is simply nothing like it. A brilliant and surprisingly clear analysis of the theory and practice of Canadian politics in the current conjuncture of capitalist development, the authors provide an exceptionally clear and most useful exposition of the forces at play, arising out of the propensity of capitalism towards crisis." Examining Canadian political and economic developments of the twenty-first century, Private Affluence, Public Austerity provides a systematic analysis of the dynamics of Canadian politics in the era of neoliberal globalization. Stephen McBride and Heather Whiteside conclude that, although the last three decades of neoliberal rule are characterized by recurrent crises, the system has proven to be resilient - even in the face of a severe recession. Canada's "business as usual" approach to the recent financial crisis, an approach that fails to challenge the policies that are fundamental to the system and culpable for the crisis, is striking. Through policies aimed at the dismantling of the welfare state, privatization and the reduction of the state's economic role - as well as an enthusiastic embrace of globalization and liberalized trade and investment regimes - the legacy of the Canadian political system is one of private affluence, public austerity and democratic decline.Private Affluence, Public Austerity asks us to consider the relationship between neoliberalism and crisis, and their role in democratic decline. What is the legacy of neoliberalism? It also asks the difficult questions: What is the future of neoliberalism? And what role will Canada play in charting the course of that future? This book offers an engaging and enlightening exploration of the theories of contemporary capitalism and reminds us that overcoming democratic malaise is a necessary first step on the path to change.

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Book SynopsisMarkets in Third World countries are growing rapidly and in the next several decades will offer tremendous business opportunities. Firms aspiring to be a part of this growth must establish their presence in these markets today or lose the opportunity forever. Market Evolution in Developing Countries illustrates how these markets are likely to evolve as mass markets along the lines of advanced nations and examines conditions that affect this evolution. The author develops a model of market evolution based on a general overview of all evolving markets which is then applied and thoroughly discussed with reference to India, a burgeoning market of some 200 million people. Through a conceptual framework of market evolution, this groundbreaking book describes how markets at various stages of development offer different opportunities and thus require different strategies for success. Author Jain outlines strategic moves that American businesses may make to capitalize on such opportunities. He also covers information on policy initiatives developing countries themselves can take to help in the smooth evolution of their markets and specific steps leaders of these countries may take to enable greater growth in their markets.While Market Evolution in Developing Countries uses India as a case study, the strategies for doing business successfully there are equally relevant and easily adaptable for use in other developing countries. Some of the many topics addressed include India’s government and politics, corporate environment, international competitiveness, and changing market behavior, as well as U.S. direct investment in India, Indo-U.S. business relations, and political-legal differences between the U.S. and India. This informative guide also contains a brief historical overview of India, a profile of a middle-class Indian family, and a handy section of cultural tips and other advice for business persons traveling to India to help them cope with business negotiations there. In a readable style, this book provides comprehensive information for all business professionals interested in the vast opportunities available in many Third World countries. Market Evolution in Developing Countries is ideal for international business executives and consultants who wish to review opportunities in these countries and learn how to take advantage of them effectively. It is a basic resource on economic opportunities in developing countries.Table of ContentsContents Preface Markets in Developing Countries U.S. Business With Developing Countries Market Evolution Process India’s Business Scene Market Evolution in India U.S. Business in India Problems of Doing Business in India Strategies for Market Success in India India’s Policy Initiatives: Need for New Outlook Reference Notes Index

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Book SynopsisMarketing Planning in a Total Quality Environment is a how-to book designed for the marketing practitioner. It provides detailed information on how to prepare and implement a marketing plan based in a total quality environment.For the last twenty years, the authors, as marketing practitioners and educators, have been deeply involved in the planning processes of many corporations. This book, Marketing Planning in a Total Quality Environment, is the product of what they've learned over the years from working with these diverse corporations and their executives. The authors provide readers with each step in the total quality planning process, complete with check sheets and plan formats. After readers finish the book, they can prepare a quality-driven marketing plan that will be used and followed throughout the year--instead of becoming a shelf item.This book is for you and the many other marketing professionals who are faced with one or more of these situations: You're doing a good job, but you'd like to do even better. You're spending valuable time putting out fires. You lack time to do the things that need to be done. You're always having a hard time coordinating major marketing programs. You're faced with a major discrepancy between where you are and where you'd like to be; you've got a planning gap. You realize that you've got to offer your customers more quality if you're going to be competitive in the new market environment. You'd like to have a professional annual marketing plan--one that will be well received by management and will also keep you and your staff focused throughout the year. Because each step on how to develop a marketing plan is covered, Marketing Planning in a Total Quality Environment is ideal for presidents of smaller firms, marketing directors and planners, product managers, and planning specialists. The authors include a sample fact book which can be used to store and analyze data, planning forms which help convert data into information, and marketing plan formats which ensure that the plan will get used.Table of ContentsContentsPreface Section I: Introduction The Need to Build Total Quality Into Your Marketing Plan The Need for a Formal Marketing Plan Involvement: The Key to Successful Total Quality Planning How to Make the Plan a Living Document The “Ideal” Method” The Micron Case The Role of the Marketing Plan in the Business Plan The Marketing Planning Process--An Overview Section II: The Eight Planning Steps Step 1. SWOTs: Present Step 2. SWOTs: Present (cont.) Step 3. SWOTs Present (cont.) Step 4. SWOTs Future Step 5. Gap Analysis Step 6. Examination of Strategic Options and Strategy Selection Step 7. Strategy Documentation and Evaluation Step 8. Fleshing Out, Documenting, and Formatting the Annual Marketing Plan Section III: Retrospect and Expectation A Look Back and a Look Ahead Section IV: Appendixes Appendix A: Section 1: Forecasting Techniques Section 2: Forecasting Rules of Thumb Appendix B: How to Adjust Financial Statements for Inflation Appendix C: Fact Book Appendix D: Product/Service-Target Market Plan Appendix E: Summary Marketing Plan Notess Index

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Book SynopsisHere is the perfect book for entrepreneurs and small business owners who want to know how to create effective advertising on an affordable budget. Persuasive Advertising for Entrepreneurs and Small Business Owners shows you how to plan and execute money-making advertisements and commercials--on a workable budget. Jay Granat, an experienced marketing professional and ad man, provides readers with a practical understanding of advertising principles, media selection, copywriting, consumer behavior, and persuasive advertising methods in promotional efforts. These principles have important implications, and Jay Granat shows you how to utilize them and stay within your means. Successful cases from across the media--television, print, direct mail, radio, transit, and public relations, representing construction, law, medicine, publishing, retail businesses, restaurants, and others--highlight various prosperous approaches to persuasive advertising.Written specifically for entrepreneurs and small business owners, Granat’s book is the first to explain how to use persuasive tactics and strategies. Ideal for established small business owners and those starting such a venture, this manual makes affordable advertising an easier step on the path to success. In addition to analyzing many aspects of advertising, this manual outlines appropriate networking and public relations strategies for entrepreneurs and small business owners. Granat teaches you how to construct money-making advertising and to recognize when your sales messages are effective and when the messages need to become more persuasive. To help illustrate the power of effective sales messages, he includes examples of his own advertising successes and failures. You will be better equipped to foresee when your own advertising campaigns are more likely to succeed or more likely to fail and how to reverse a failing campaign. Descriptions of the advantages and disadvantages of each advertising medium assist with the question of how to construct effective and persuasive selling messages for specific media.Whether you are looking for advice on how to plan a marketing/advertising campaign, ways to familiarize yourself with each medium available and select a medium to carry your messages, or how to use mind-set advertising, you will find it in Persuasive Advertising for Entrepreneurs and Small Business Owners. This abundance of useful information is ideal for copywriters, brand managers, entrepreneurial institutes, business professors, communications professionals, readers of Inc., Success, and Entrepreneur, advertising and marketing students, and of course, entrepreneurs and small business owners.Table of ContentsContents Introduction “The Medium Is the Message”--Even for a Five-Year Old Entrepreneurial Advertising: Some Business Basics and a Lot of Common Sense Persuading Customers Words That Win Customers: A Short Course in Copywriting Testing: A Scientific Approach to Advertising The Adventures of a Mail Order Entrepreneur: Direct Response Advertising “Let Your Fingers Do the Walking”: Yellow Pages Advertising Brochures That Bring In Big Bucks How to Create Great Television Campaigns on a Small Budget Radio: Sounds That Sell Where and When Should You Run Your Message? Publicity, Public Relations, and Advertising: A Powerful Combination What Entrepreneurs Really Need to Know About Advertising References Index

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Book SynopsisBusiness competition will change radically in the next century. Short-sighted companies will go out of business. Survivors will successfully transition from the so-called Information Age of this century to the Intelligence Age of the 21st Century.Ten years in the making, this book paints competition of the future based on in-depth research of worldwide business over the past 100 years. By analogy, it shows business competition in its 19th-Century childhood, 20th-Century adolescence, and 21st-Century adulthood. The book highlights new beginnings - the Intelligence Age, highly networked "MegaStrategic Business Entities," and the need for both a "Competitive Knowledge Base" and "Perpetual Strategy Process" to provide an early warning system for executives.This is must-reading for business executives, managers and everyday consumers who want to plot a successful course for the future. It is also an invaluable reference tool for educators guiding the business leaders of tomorrow.Trade Review"Tyson's perception of Asian business is obviously based on much research and experience in the region!"-James KuInchcape Pacific, China"Tyson's message is one of both future vision and historical perspective...should be required reading for everyone in business."-Alan EisenbergAT&T, United States"At last an American writes about companies outside of America! He has achieved an excellent balance between Europe, North America and the Asia/Pacific region with his examples."-Hans-Jurgen WelzBoehringer Mannheim, Germany"Tyson's prescription for a 'Perpetual Strategy Process' is timely! Gone are the days when companies could develop their business plans and strategies only once a year."-Mike KosicekWestinghouse, United States"A great book! Get it. Read it. Now."Tim Powell, Infostrat(FOLLOWING REVIEW ADDED 7/22/98)"...maps out the crucial role of perpetual strategy, in which constant change is met with an equally swift and decisive decision-making process."-WorkforceTable of ContentsOn a Clear Day You Can See the 21st CenturyA Peek at the Future: Industries with the Inside Track and Those That Will DerailThe New Centurions: A Business Smorgasbord of Successful Global Companies, Leaders and Business Practices of the FutureTime Warp: The Ghosts of Business Past, Why They're Still Haunting Us, and Their Future MissionThe Industrial Revolution and Business Evolution: 19th Century Childhood, 20th Century Adolescence and 21st Century AdulthoodCompanies That Have Made a Difference in the 20th Century: What's Their M.O...And Should It be S.O.P for the Future?The 20th Century Hall of Fame: The Leaders That Redefined Business and Changed Our LivesBest Business Practices of the 20th CenturyCompetition in the 21st Century: Achieving Success in the Intelligence AgeToward the 22nd Century...Appendix 1: Industrial Revolution TimelineAppendix 2: 20th Century Business and World Events TimelineAppendix 3: International Business Jargon Glossary

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Book SynopsisOrder-Fulfillment and Across-the-Dock Concepts, Design, and Operations Handbook provides insights and tips that warehouse and distribution professionals can use to make their order fulfillment or across-the-dock operations more efficient and cost-effective. Each chapter focuses on key aspects of planning and managing, making it easy to find information quickly. The text includes guidelines for development and projection of accurate facility, inventory, SKU, and transaction data, as well as design factors. Filled with illustrations, forms, and tables, this handbook helps you develop the skill and knowledge required to design, organize, and operate a productive order fulfillment or across-the-dock operation.By applying the recommendations found in this book, you will be able to reduce product damage, enhance product flow, increase employee productivity, improve customer service, reduce operating costs, maintain on-schedule deliveries, and ensure asset protection. Table of ContentsOrder-fulfillment and across-the-dock strategic considerations. Order-fulfillment and across-the-dock objectives and their impact on your company's profit and customer service. Order-fulfillment systems. Garment-on-hanger order-fulfillment operations. Planning a carton or full-case order-fulfillment operation. Pallet order-fulfillment operations. Single-item, GOH, carton, or pallet across-the-dock operations.

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Book SynopsisQuality improvement: it's an attractive concept on paper. So why do the vast majority of quality improvement efforts fail?William Roth knows from experience: as a Ph.D in systems theory, an ex-corporate manager, a professor-and the designer (with the AQP) of a national program to deliver training for quality credentials in the systems approach. His belief: enduring quality improvement is an "all or nothing" situation-requiring a systemic approach, with all the key components and integrations in place and fully integrated right from the start. Quality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies (two in industry, one in health care) support this traditional but currently shunned model.Along with his unique unified view of quality improvement, Roth explains why it is shunned, and why alternative approaches usually do not produce the desired results. Key obstacles to success are directly identified-top-level management, local union leaders, management education. The ultimate culprit, though, is culture-to which Roth suggests how to move organizations in the right direction, from a systems perspective.With one of the most comprehensive overviews of quality management essentials in one volume, Quality Improvement: A Systems Perspective balances theory and modeling with the details of real-life implementation and success.Table of ContentsFeeling Our WayThe Systems ApproachFive Phases Plus Two: Part OneMore on TeambuildingFive Phases Plus Two: Part TwoMore Than One Way to Skin the Organization Improvement Cat?Birth of the Systems Model at International PaperMaintaining the MomentumSuccess Then SetbackBack to Finish UpA Very Different SituationCulture As the Culprit: An Idealized Ending Versus RealityTop Level Management as the KeyEducation as the Cornerstone to Quality ImprovementOne More Time, The Systems Approach: The Good Shepherd Effort

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Book SynopsisFor the first time ever, clear, comprehensive information about the major e-learning standards has been brought together in a single resource. No more confusing patchworks of information gleaned from scattered Web sites and periodicals. No more frustrating searches through hundreds of pages of technical specifications to find the twenty pages that apply to you. No more sorting through the alphabet soup of acronyms trying to discern which of them you need. Written by the developers of the first Learning Management System (LMS) to be AICC-certified for Web-based interoperability, E-Learning Standards: A Guide to Purchasing, Developing, and Deploying Standards-Conformant E-Learning thoroughly covers this complex topic.The authors focus on those standards that are being successfully implemented such as the AICC and SCORM specifications for interoperable data tracking, searchable meta-data, and interchangeable course structures and the QTI specification for interoperable tests and test questions. They clearly explain the purpose of each standard and its application to the various components of e-learning such as learning management systems and learning content management systems, assessment systems, and courseware. The book provides practical advice on choosing and purchasing standards-based e-learning components and gives guidance on developing interoperable, interchangeable courseware that will work in any standards-based e-learning environment. Learning technology standards are still very new to the Web-based training world, leaving room for many potential pitfalls. There are distinct sets of standards available for Internet-delivered learning that enable all components of an e-learning system to communicate with each other. However, choosing which set of standards would best suit the system's needs, then understanding and following those specifications, can be a daunting task. E-Learning Standards: A Guide to Purchasing, Developing, and Deploying Standards-Conformant E-Learning provides a road map for anyone involved in the development of components for e-learning environments and a guide buyers can use to make well-informed decisions about their e-learning purchases.Trade Review"Your book came along at the perfect time! Being able to sort out what was involved in HACP and what wasn't in just a few short pages was worth the price of the book all by itself. Having so many Authorware examples was a serious bonus. So - thanks a million, I'm not waking up in a cold sweat in the middle of the night, parsing student data in my head anymore."- Susan D. Bunker-Alvarado, Courseware Developer, Melco Embroidery Systems, Educational Services DepartmentTable of ContentsA GUIDE FOR DECISION MAKERS. The Vital Role of Standards in E-Learning Environments. The Evolution of Standards for E-Learning. Which Standards? Matching Standards to E-Learning Components. Standards for Interoperable Data Tracking. Standards for Self-Describing Learning Objects. Standards for Importing and Exporting Entire CoursesStandards for Tests and Test Questions. A GUIDE FOR DESIGNERS AND DEVELOPERS. Working with Standards: How ro Author Standards-Based Content. Creating Interoperable Learning Objects. A Guide to Creating Meta-Data Files. A Guide to Creating Course Structure Manifests and Interchange Files. A Guide to Creating Standards-Based Test Items. Appendix A - Code Listings. Appendix B - Some Useful Resources. Glossary. Index.

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Book SynopsisAs high-tech service industries grow more competitive, the need to develop customer focused business strategies becomes imperative. Managing High-Tech Services Using a CRM Strategy explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure, enabling you to gain and retain a competitive edge for your company. This book highlights issues and problem-solving applications including:The correct business model for service and how it differs from a product oriented model The key factors, elements, and dynamics influencing the success and failure of service organizations Development, implementation, and rollout of a superior service operation on either a standalone basis or in support of a product or manufacturing business The integration of service delivery mechanisms and relevant data on a real-time basis Using CRM databases to measure customer satisfaction and quality Supporting CRM efforts with state-of-the-art wireless technologies Estimating the cost of CRM efforts and measuring the resultsThis volume provides a fresh and incisive look at how to successfully manage service businesses. The author shows you how to rethink the basic service business model and the key operational dynamics in order to optimize your service business, both strategically and tactically, generating significantly increased top line revenues and bottom line profitability. A core element of this overall customer strategy is CRM, which gives you the tools, systems, and infrastructure you need to get and stay ahead in today's hyper competitive business environment.Table of ContentsMANAGING SERVICE: A GENERAL OVERVIEW AND INTRODUCTION. Managing service as a line of business. Managing service in specific market segments. Key service management elements. CRM AND SMS TECHNOLOGY. Infrastructure and functions of CRM and SMS technology. Managing and optimizing service using CRM and SMS. State-of-the-art CRM and SMS technology. Using E-commerce to sell, manage, and deliver service. MARKETING AND SELLING SERVICE. Measuring and evaluating service quality. Developing service market strategy and portfolios. Marketing and selling service. Pricing service to maximize revenues and profits. SERVICE OPPORTUNITIES, POTENTIAL, AND THE FUTURE. New service market opportunities and the use of service to change market position. Overall issues in managing service. APPENDICES.

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Book SynopsisIn this book, Michael Lebowitz deepens the arguments he made in his award-winning, Beyond Capital. Karl Marx, in Capital, focused on capital and the capitalist class that is its embodiment. It is the endless accumulation of capital, its causes and consequences that are central to Marx’s analysis. In taking this approach, Marx tended to obscure not only the centrality of capital’s “immanent drive” and “constant tendency” to divide the working class but also the political economy of the working class (“social production controlled by social foresight”). In Between Capitalism and Community, Lebowitz demonstrates that capitalism contains within itself elements of a different society, one of community. Whereas Marx’s intellectual construct of capitalism treats it as an organic system that reproduces its premises of capital and wage-labor (including a working class that looks upon the requirements of capital “as self-evident natural laws”), Lebowitz argues that the struggle of workers in common and activities based upon solidarity point in the direction of the organic system of community, an alternative system that produces its own premises, communality, and recognition of the needs of others. If we are to escape the ultimate barbarism portended by the existing crisis of the earth system, the subordination of the system of capitalism by that of community is essential. Since the interregnum in which capitalism and community coexist is marked by the interpenetration and mutual deformation of both sides within this whole, however, the path to community cannot emerge spontaneously but requires a revolutionary party that stresses the development of the capacities of people through their protagonism.Trade Review“This book should be mandatory for all economics, political science, and social philosophy classes. Comrades—especially younger ones—will find it immensely helpful for years to come. The sweep of the work is truly impressive; comprehensive and clear on everything essential for understanding the horrors of capitalism and the paths toward a better world. In this period of political madness, Lebowitz's message of political hope could not be timelier.” —Tony Smith, Professor of Philosophy and Political Science, Iowa State University; author, Beyond Liberal Egalitarianism: Marx and Normative Social Theory for the Twenty-First Century

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Book SynopsisGroundbreaking research on the role of women in African economies.

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Book SynopsisAccording to the economic theory of the firm, businesses strive to determine the single price that maximizes profits. In fact, many firms can extract more revenue and increase profits with pricing strategies that are far more innovative than the single-price strategy. However, in the world of pricing, there is no âœone size fits allâ strategy. Some pricing strategies are better suited to some situations than others. Samâs Clubs, owned by Walmart Stores, Inc., for example, charge a membership fee for the right to purchase the storeâs inventory whereas Walmart Supercenters do not. If Suddenlink Communications bundles Internet, cable, and phone service to increase profits, why does it also sell the same items separately? Is it true that passengers seated next to each other on the same flight might pay dramatically different fares? Inside youâll learn how various pricing strategies, including price discrimination, two-part tariffs, bundling, peak-load pricing, and dynamic pricing need specific and necessary ingredients in order to succeed. The authors show you how to use microeconomic theory to determine which pricing strategies will succeed, and under what conditions.

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Book SynopsisThe Great Crash of 1929 violently disrupted the United States' confident march toward becoming the world's superpower. The suddenness of the cataclysm and the long duration of the collapse scarred generations of Americans. A Rabble of Dead Money is a lucid and fast-paced account that pulls together the intricate threads of policy, ideology, international hatreds, and sheer cantankerousness that finally pushed the world economy over the brink.Award-winning writer Charles R. Morris anchors his narrative in America while fully sketching the poisonous political atmosphere of postwar Europe. 1920s America was the embodiment of the modern age-cars, electricity, credit, radio, movies. Breakneck growth presaged a serious recession by the decade's end, but not a depression. It took heroic financial mismanagement, a glut-induced global collapse in agricultural prices, and a self-inflicted crash in world trade to produce the Great Depression.Vividly told and deeply researched, A Rabble of Dead Money anatomizes history's greatest economic catastrophe-and draws its lessons for the present.

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Book SynopsisAdvances in technology are creating the next economy and enabling us to make things o things/connect with others in smarter, cheaper, faster, more effective ways. But the price of this progress has been a decoupling of the engine of prosperity from jobs that have been the means by which people have ascended to (and stayed in) the middle class.Andy Stern, the former president of the Service Employees International Union (SEIU) spent four years traveling the country and asking economists, futurists, labour leaders, CEOs, investment bankers, entrepreneurs, and political leaders to help picture the U.S. economy 25 to 30 years from now. He vividly reports on people who are analyzing and creating this new economy,such as investment banker Steve Berkenfeld David Cote, the CEO of Honeywell International Andy Grove of Intel Carl Camden, the CEO of Kelly Services and Geoffrey Canada of the Harlem Children's Zone. Through these stories, we come to a stark and deeper understanding of the toll technological progress will continue to take on jobs and income and its inevitable effect on tens of millions of people.But there is hope for our economy and future. The foundation of economic prosperity for all Americans, Stern believes, is a universal basic income. The idea of a universal basic income for all Americans is controversial but American attitudes are shifting. Stern has been a game changer throughout his career, and his next goal is to create a movement that will force the political establishment to take action against something that many on both the right and the left believe is inevitable. Stern's plan is bold, idealistic, and challenging,and its time has come.Trade Review[Stern] does a solid job of making his case without waxing too wild-eyed. . . . This is a book eminently worth talking about. * Kirkus Reviews *America has no choice. Eventually we're going to have to raise the floor and provide a universal basic income. Technology will replace so many good jobs that Americans won't have enough purchasing power to keep the economy going without an economic floor to stand on. I urge you to read Andy Stern's provocative and compelling book. * Robert B. Reich, Chancellor's Professor of Public Policy, University of California at Berkeley, former US secretary of labor, and author of Saving Capitalism: For the Many, Not the Few *Andy Stern has spent his entire life fighting for changes that economically help all Americans, and particularly those often left behind. His latest book offers insight into the emerging challenges of new technology and the urgent need to have a real debate and consider hard choices if we are going to provide economic security for all of our families in the future. * Cecile Richards, president of Planned Parenthood of America *

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Book SynopsisAs contrary as it sounds, "planning" -- as we traditionally understand the term--can be the worst thing a company can do. Consider that volatile weather events disrupt trusted supply chains, markets, and promised delivery schedules. Ever-shifting geo-political tensions, as well as internal political upheaval within U.S. and global governments, derail long-planned new ventures. Technology failures block opportunities. Competitors suddenly change their product or release date; your team cannot meet the pace of innovations in your market niche, leaving you sidelined. There are myriad ways in the current business environment for a company's well-considered business plans to go awry. Most business schools continue to prepare managers to be effective in stable and predictable environments, conditions that, if they ever existed at all, are long gone. The Agility Shift shows business leaders exactly how to make the radical mindset and strategy shift necessary to create an agile, entrepreneurial organization that can innovate and thrive in complex, ever-changing contexts. As author Pamela Meyer explains, there is much more involved than a reconfiguration of the org chart and job descriptions. It requires relinquishing the illusion of control at the very foundation of most management training and business practice. Despite most leaders' approaches, "Agility is not simply accelerated planning." Unlike many agility books on the market, The Agility Shift provides specific, actionable strategies and tactics for leaders at all levels of the organization to put into practice immediately to improve agility and achieve results.Trade Review"This book is a tour de force for leaders at every level who must develop a capacity to experiment, adapt, and learn amidst a turbulent VUCA environment. Meyer offers insight that ranges from neurobiology to relational webs; stories that range from leaders of major corporations to UPS managers; the challenges that range from recruiting agile leaders to creating cultures that nurture them. Covering a wide terrain at such a deep level, this is an important book that deserves a wide readership." -- Frank J. Barrett, author of Yes to the Mess: Surprising Leadership Lessons "Meyer provides a powerful framework and accompanying suggestions... to help you immediately start creating an effective culture of agile leaders and teams." -- DeBorah Lenchard, Director of Education & Talent Development, Spot Trading LLC "Brilliant yet simple, The Agility Shift is a must-read for all professionals and will serve as a useful practical guide in today's constantly changing business environment." -- Rohit Manchanda, Trade & Investment Commissioner, India, New South Wales Government, Mumbai "Detailed and highly entertaining... Brimming with compelling examples of agility in action, this is an essential guide to a new and more effective organizational approach." -- Tom Barr, Ph.D., Knowledge Manager, Enablon North America Corp "Clear and insightful... The Agility Shift is packed with relevant and diverse examples that drive significant points about intentionally transforming organizational life." -- Lisa Gundry, Ph.D., Professor and Director, Center for Creativity and Innovation, DePaul University "A must-read... Meyer brings a unique combination of personal and professional experience and her practical approach and tools can help leaders, individuals, teams, and organizations make the shift to being more responsive, innovative and agile. I highly recommend this book!" -- Ann Manikas, VP of Human Resources and Inclusion, United Way of Metropolitan Chicago "The Agility Shift makes clear that if we want to survive and thrive (in good times and in crisis), all individuals, teams, and organizations must make a strategic priority of becoming more agile. Just as importantly, she lays out recommendations for how to do it." -- Greg Owen-Boger, co-author, The Orderly Conversation: Business Presentations RedefinedTable of ContentsIntroduction, Part One. Understanding the Value and Dynamics of the Agility Shift, Chapter One. The Agility Shift: What and Why, Chapter Two. Weaving the Relational Web for Agility, Chapter Three. Discovering the Five Dynamics of the Agility Shift, Part Two. Making the Agility Shift at All Levels of the System, Chapter Four. Becoming an Agile Leader: Empowering Everyone to Be Agile, Chapter Five. Building the Agile Team, Chapter Six. Co?Creating the Agile Organization, Chapter Seven. Maximizing Agility Within the Ecosystem, Part Three. Putting Agility to Work, Chapter Eight Shifting to Agile Learning and Development, Chapter Nine. Recruiting, Reinforcing, Recognizing, and Retaining Your Agile Talent, Epilogue. Accepting the Invitation, Appendix A: The Agile Manifesto, Appendix B: Agility Exercises and Games, Notes, References, Index, Acknowledgments, About the Author

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Book SynopsisMore than fifty years after the beginning of the Women's Movement and forty years after passage of Title IX, women are still not "making it" in traditionally male careers. Women start their careers on parity with men but generally end them far earlier, having achieved less status, lower compensation, and less satisfaction than men. Breaking Through Bias explains that it is the stereotypes about women, men, work, leadership, and family that hold women back, and it presents an integrated set of communication techniques that women can use to avoid the discriminatory consequences of these stereotypes. Women define career success in a wide variety of ways. But whatever a woman's personal definition, if she is in a traditionally male-dominated career--virtually all high status, highly compensated fields--her career is at risk because of pervasive gender stereotypes. This highly practical book makes clear that women don't need to change who they are to succeed in their chosen careers, and they certainly don't need to act more like men. Women do, however, need to be attuned to the negative gender stereotypes that surround them; they need to anticipate the biases these stereotypes foster, and they need to manage the impressions they make to avoid or overcome these biases. Based on the authors' personal experiences as business leaders and practicing attorneys, involvement in compensation and hiring decisions, extensive mentoring activities, and numerous scientific and academic studies, Breaking Through Bias presents unique, practical, and effective advice about how women can at last break through gender bias in the workplace and win at the career advancement game.Trade Review"According to spouses Kramer and Harris, 'Women don't need to be fixed,' but society does, and quickly. The authors proceed to identify a serious advancement problem for women, who make up 45% of entry-level professionals but only 17% of C-suite executives. They blame this gap on the pervasiveness of gender stereotypes, which lead to a kind of 'benevolent sexism' that's as damaging as it is unintentional. Kramer and Harris acknowledge that systemic change is important, but it takes time, which leaves current would-be executives in the dust. The authors discuss managing perceptions, being aware of body language, crafting communications, and using anger to its best effect ... a well-organized, well-thought-out call to action..." - Publishers Weekly "Breaking Through Bias teaches women strategies they can use to counteract the negative effect of gender biases, while showing men what actions they can take to help advance their women colleagues. This book deserves widespread attention!" - Hon. Jessica A. O'Brien, president, Women's Bar Association of Illinois "Women are more qualified, educated, and prepared for leadership roles in every field--business, law, politics, and technology--than ever before. Yet, well into the 21st century, we still encounter the old barriers of prejudice and gender bias. Breaking Through Bias provides women with hugely impactful tools that can be put to use right now to confront gender issues and, yes, partner with enlightened men to promote our advancement." - Jan Schakowsky, congresswoman, 9th District of Illinois "Change cannot come fast enough in the pursuit of gender equality in the workplace. In Breaking Through Bias, Andie and Al provide strategies that allow women--and men--to create their own change by teaching us to communicate in a way that overcomes biases and stereotypes. This information is invaluable for all professionals looking to accelerate within inclusive workplaces around the globe." - Deborah Gillis, president & CEO, Catalyst "It is exciting to see the ideas that Andie has been using for so long to personally mentor women now being made available on a broad scale in this terrific book. A great read for any woman who wants to take control of her career and be seen as the smart, capable woman she is." - Julie Howard, chairman & CEO at Navigant Consulting, Inc. "Andie and Al tackle the all-important subject of gender-correlated communication styles in the workplace from a fresh perspective. Combining their own real-life experiences (as a woman and as a man) with solid research, Breaking Through Bias is a highly readable book. Offering both practical advice for women and essential knowledge to the men who want to support them, this is a book to read and to share with others." - Carol Frohlinger, president, Negotiating Women, Inc. "Barriers to gender equality persist. This groundbreaking book encourages talented women to persevere on the road to achieving the success they seek. This book should be mandatory reading for women both at the onset of their careers and on the path to the top of their profession." - Laurel G. Bellows, managing principal, The Bellows Law Group, P.C. and past president, American Bar Association "Andie and Al have written an exceptional book -- and an important one. It reflects decades of experience in thinking about how to overcome gender bias, and is chock-full of practical and accessible strategies for surmounting the challenges that women -- and men -- face. It should be read and studied by anyone seeking to win in the worldwide battle for talent." - Jeffrey E. Stone, chairman, McDermott Will & Emery LLP "Andie has worked tirelessly on the advancement of women in workplaces for so many years, and the wisdom and insights from that work are elegantly captured in this book! Breaking Through Bias is a great resource for women navigating the realities of workplace gender bias and the men who want to make their workplaces work better for everyone! Andie and Al's advice is practical without asking women to be something other than who they are, which is why it will also be effective for those who utilize it." - Dr. Arin Reeves, author of One Size Never Fits All: Business Development Strategies for Women (And Most Men) and The Next IQ: The Next Generation of Intelligence for 21st Century Leaders "Breaking Through Bias serves as a wake-up call for senior business leaders. The book explores common gender stereotypes and discusses the discriminatory bias that results. Based on my own work on culture change over the past five years, I am convinced that bias in the workplace is real. Things aren't equal. I can't allow myself to be satisfied with an environment where female employees have to expend energy combatting bias, so culture change is necessary -- but it is slow work. This book offers insights and practical approaches to help women manage the environment as it exists. It is essential reading for modern businesspeople of either gender." - Lee Richard Tschanz, vice president North America, Sales, Services, and Solutions, Rockwell Automation "The medical profession is no more free of gender bias than all other professions that make up our economy. From the early stages of training to achieving the attending physician status, bias exists at every level. Thus, I am enthusiastically recommending that women medical students, residents, and fellow colleagues read and re-read Breaking Through Bias." - Neelum T. Aggarwal, MD, Chief Diversity Officer of American Medical Women's Association; chair of Mentors, Advisors and Peers Committee, Women in Bio (Chicago); associate professor, Departments of Neurological Sciences and Rush Alzheimer's Disease Center "Andie and Al have created the perfect primer to navigate through the treacherous waters of gender bias. This is not a book you read and donate to your neighborhood library! You'll want to keep it handy for its many insights and apply them to the countless scenarios that emerge throughout your personal and professional life. This is the book I wish I had more than 35 years ago when I launched my career in public relations." - Cheryl Procter-Rogers, PR strategist and executive coach, A Step Ahead PR Consulting and Coaching

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Book SynopsisThe United States is abundantly rich in adults with "know how." By connecting mentors -- educated adults with expertise and knowledge -- with mentees -- teens and young adults who lack motivation, experience, and role models in their lives -- we can begin to close this gap dramatically. We can prepare the next generation for the jobs of tomorrow by adding real-world, project based experience to their education.Teach to Work is a call to action for mentors currently sitting on the sidelines. Whether you are a banker, lawyer, architect, accountant, engineer, IT specialist, or artist, you have the experience and skillset to become an ambassador of talent, grit, and transferable skills. The book provides a step-by-step guide to help professionals share their knowledge with the next generation of workers through this intergenerational experience.Based on Alper’s fifteen years of mentoring inner-city high-school students, Teach to Work proves how corporations, professionals, and boomers can have a significant impact on the professional future of America’s youth. Drawing from real-life stories and letters received from students, teachers, and fellow mentors describing pride of accomplishment, Alper helps professionals embark on this journey to transform lives, mentoring one student at a time.Trade Review"This book has many ideas about how to really engage business in schools and the education of children because Patricia Alper has masterfully written about a model with clarity, giving solid examples while being engaging. I have no doubt this model would work in the real world of schools and be impactful for both mentors and their mentees. Especially compelling is the description of project based learning which could be used in teacher preparation programs in order to teach students how to implement active learning projects…it is particularly insightful about selecting the right project and placing it within the mentors’ professional experience. I have rarely seen any proposed relationship between business and education to be so meaningful, building on the strengths of each partner and enhancing the work of both."—Mari Koerner, PhD, dean of Mary Lou Fulton Teachers College, Arizona State University"With clear writing and fascinating case studies, Patricia Alper presents the business world with a compelling call to service. Unlike more general approaches to mentoring, engaging youth in project based learning is intuitive, scalable, and broadly applicable. As the book makes clear, mentoring that is grounded in shared interests and the expertise of mentors represents one of the best hopes for bridging the social capital gap, opening doors, and ultimately enriching the lives of many." —Dr. Jean Rhodes, Frank L. Boyden Professor of Psychology, University of Massachusetts, Boston; director of the Center for Evidence-Based Mentoring"I put off reading your materials until I could focus my mind and heart on your message—I have to tell you—your work gave me goosebumps. Not only do I love your writing style, I think it’s great that your work is grounded in your personal experience. Most importantly, your message reflects the core tenets of our organization’s mission, and coincides with my own professional beliefs."—Rebecca A. Corbin, EdD, president and CEO, The National Association of Community College Entrepreneurship (NACCE)"I had the pleasure of reading excerpts from your book—I love the writing—it’s crisp and real. For the corporate sector, the collection of case studies in one single place is going to be so helpful, particularly those who want to talk about honest-to-goodness commitment and engagement. Thank you for taking on this project."—Deborah Holmes, Americas director, corporate social responsibility, Ernst & Young LLP"Patty makes a compelling case that if we’re serious about closing the opportunity gap in school and work; we need more caring adults to get involved as mentors. We need a mentoring revolution. Teach to Work is a passionate, firsthand account of how to mentor well from someone who has been serving on the front lines. This is an invaluable resource for individual volunteers, corporate community relations teams, and school partners."—Nick Hutchinson, executive director, US2020"Leveraging the unique skill sets of our employees and allowing them to bring their ‘whole self’ to a volunteer experience has proven to be a win–win for all. Employees are proactively seeking mentoring opportunities while mentees are benefiting from our community outreach. Patty is spot on that providing a Project Based Mentoring experience is the way to go." —Susan Warner, vice president, worldwide communications, MasterCard "In my heart of hearts, Patty, I know you are right when you talk about a Project Based Mentoring experience as the catalyst in an intergenerational mentor–mentee relationship. This idea contributes to the work we have all been doing in mentorship, and I applaud you for taking this on."—Marc Freedman, founder and CEO of Encore.org, author of Encore: Finding Work that Matters in the Second Half of Life and The Kindness of Strangers"Patty, did you ever know 10 years ago, that you could change people’s lives? I talk about spiritual genetics in my latest book, where each of us can choose the spirit of who we want to become. It does not have to be within a family’s bloodlines. You have made a difference in the lives of these kids, and most likely you have made a difference in the lives of their kids as well. They have grabbed hold of your light, because they feel your encouragement and kindness, and maybe because they had no other. Thank you for your important leadership in this role." --Chris Gardner, author of The Pursuit of Happyness, from his 2010 NFTE "Dare to Dream" speech"This book has many ideas about how to really engage business in schools and the education of children because Patricia Alper has masterfully written about a model with clarity, giving solid examples while being engaging. I have no doubt this model would work in the real world of schools and be impactful for both mentors and their mentees. Especially compelling is the description of project based learning which could be used in teacher preparation programs in order to teach students how to implement active learning projects…it is particularly insightful about selecting the right project and placing it within the mentors’ professional experience. I have rarely seen any proposed relationship between business and education to be so meaningful, building on the strengths of each partner and enhancing the work of both."—Mari Koerner, PhD, dean of Mary Lou Fulton Teachers College, Arizona State University"With clear writing and fascinating case studies, Patricia Alper presents the business world with a compelling call to service. Unlike more general approaches to mentoring, engaging youth in project based learning is intuitive, scalable, and broadly applicable. As the book makes clear, mentoring that is grounded in shared interests and the expertise of mentors represents one of the best hopes for bridging the social capital gap, opening doors, and ultimately enriching the lives of many." —Dr. Jean Rhodes, Frank L. Boyden Professor of Psychology, University of Massachusetts, Boston; director of the Center for Evidence-Based Mentoring"I put off reading your materials until I could focus my mind and heart on your message—I have to tell you—your work gave me goosebumps. Not only do I love your writing style, I think it’s great that your work is grounded in your personal experience. Most importantly, your message reflects the core tenets of our organization’s mission, and coincides with my own professional beliefs."—Rebecca A. Corbin, EdD, president and CEO, The National Association of Community College Entrepreneurship (NACCE)"I had the pleasure of reading excerpts from your book—I love the writing—it’s crisp and real. For the corporate sector, the collection of case studies in one single place is going to be so helpful, particularly those who want to talk about honest-to-goodness commitment and engagement. Thank you for taking on this project."—Deborah Holmes, Americas director, corporate social responsibility, Ernst & Young LLP"Patty makes a compelling case that if we’re serious about closing the opportunity gap in school and work; we need more caring adults to get involved as mentors. We need a mentoring revolution. Teach to Work is a passionate, firsthand account of how to mentor well from someone who has been serving on the front lines. This is an invaluable resource for individual volunteers, corporate community relations teams, and school partners."—Nick Hutchinson, executive director, US2020"Leveraging the unique skill sets of our employees and allowing them to bring their ‘whole self’ to a volunteer experience has proven to be a win–win for all. Employees are proactively seeking mentoring opportunities while mentees are benefiting from our community outreach. Patty is spot on that providing a Project Based Mentoring experience is the way to go." —Susan Warner, vice president, worldwide communications, MasterCard "In my heart of hearts, Patty, I know you are right when you talk about a Project Based Mentoring experience as the catalyst in an intergenerational mentor–mentee relationship. This idea contributes to the work we have all been doing in mentorship, and I applaud you for taking this on."—Marc Freedman, founder and CEO of Encore.org, author of Encore: Finding Work that Matters in the Second Half of Life and The Kindness of Strangers"Patty, did you ever know 10 years ago, that you could change people’s lives? I talk about spiritual genetics in my latest book, where each of us can choose the spirit of who we want to become. It does not have to be within a family’s bloodlines. You have made a difference in the lives of these kids, and most likely you have made a difference in the lives of their kids as well. They have grabbed hold of your light, because they feel your encouragement and kindness, and maybe because they had no other. Thank you for your important leadership in this role." --Chris Gardner, author of The Pursuit of Happyness, from his 2010 NFTE "Dare to Dream" speech"Impressively informative, thoughtful, thought provoking, practical, and inspirational, "Teach to Work: How a Mentor, a Mentee, and a Project Can Close the Skills Gap in America" is a critically important and highly recommended addition to community and academic library collections. Thoroughly 'reader friendly' in organization and presentation..."-- Margaret Lane, Midwest Book Review "Five out of five stars...This is an engaging, fun book to read and the content is timeless."-- Charles Ashbacher Reviews "Teach to Work is a unique book, in that it relates to topics of potential interest to skills development mainly in the management consulting, retail, and general small and large business sectors, which rely more heavily on publications such as the Harvard Business Review; however, the book has a wider range of impact because it has the potential to relate to skills development in diverse disciplines, and more importantly, to the use of experiential learning for students seeking enriching careers in their respective fields of interest...I wholeheartedly support her call to action for a cultural revolution that features mentoring as a foundational learning and skills development activity."-- Guy Gilron Borealis Environmental Consulting, Canada, Integrated Environmental Assessment and ManagementTable of ContentsPart One: Why MentorChapter 1 Giving Corporations a Soul The Benefits of a Workforce That Mentors Chapter 2 Professionals Find Meaning in Mentoring Forging Win–Win RelationshipsChapter 3 A Student’s Lifeline Inspiring Students Because You Did It and They Can TooPart Two: How to MentorChapter 4 Project Based Mentoring An Intergenerational CatalystChapter 5 Rules of Engagement Establishing Expectations and ParametersChapter 6 Meet the Teacher Setting the CourseChapter 7 First-Day Jitters A Game Plan to Get You StartedChapter 8 One on One Building Rapport, One Student at a Time Chapter 9 Lesson Plans for Leading the Class The World Through Your Lens Chapter 10 The Art of Presenting Turning Students into Teachers Chapter 11 Bringing Class to a Close What Happens to Mentor–Mentee RelationshipsAppendix A Call to Action Mentors’ Resource Guide

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Book SynopsisIt is rare today for employees to stay with one organization for the long tenures that were the norm before the Great Recession. In fact, "job hopping" is the new norm, especially for Millennials. In The Boomerang Principle, companies learn how to leverage this fact rather than fear it. By engendering a lifetime of loyalty from former employees, leaders can see them "return" in the form of customers, partners, clients, advocates, contractors, and even returning employees.Author Lee Caraher has built several companies and managed many Millennials along the way. In her first book, Millennials & Management, she shared her wisdom on how to get an intergenerational workforce to contribute to the larger goals of the organization. In this follow-up book, she shifts the emphasis to creating valuable, long-lasting relationships with your employees to ensure they remain your biggest fans, even if they leave the company.The Boomerang Principle is a pragmatic answer to the outdated corporate mindset around employee turnover. Instead, it shifts the focus to creating lifetime loyalty from your alumni who will bring back business again and again.Trade ReviewThe heart and soul of every company lies in its people. People bring brands to life and, ultimately, drive a company’s success – but, they do not have to be within your walls to do so. Recognizing that everyone who interacts with your company has a hand in its success, is the new key to business sustainability. Buy and share this book, the benefits will boomerang back to you. - Kevin Cleary, Chief Executive Officer at Clif Bar & CompanyLee Caraher is one of the most able executives I know at making a place of work become the place to work. She values, coaches, and empowers her staff so that they give of their best while working for her and continue to give her their best even after they move on. This is what loyalty in today’s economy looks like and has the power to propel careers and bottom lines. I have personally witnessed in my career the value created by welcoming and celebrating 'boomerangers.' I recommend leaders atop any organization pick this book up and put it to work. - Dr. Jane E. Shaw, Board Member Yahoo!, Fmr COO ALZA, CEO Aerogen, and Board Member McKesson and Intel.Lee Caraher marshals a compelling array of data on why employers should cheer on personal disruption even when it means people leaving where they are. Businesses need their people to grow and growing sometimes means moving on. If you're smart, you'll keep your employees close, and keep your former employees just as close! - Whitney Johnson, Thinker50, Author of Disrupt Yourself and Dare, Dream, Do"If you build it, they will come… back." Okay, maybe not how the phrase goes, but still couldn’t be truer. With her usual insight and pragmatism, Lee shows us the new definition of company loyalty and why we all need to start adopting it now. - Richard A. Moran, Ph.D., President of Menlo College, author of The Thing About WorkThe business landscape shifts rapidly; consider businesses ventures, product launches, mergers and acquisitions and more. One thing we can control through all the movement is relationships with our people. People move too, but building relationships where they want to come back is not only the right thing but a powerful, long-term advantage. The Boomerang Principle is a smart and practical guide to making it happen - Scott C. Dettmer, Founding Partner at Gunderson DettmerHaving benefitted from a boomerang career myself, I speak with conviction. When your top performers love you, even when they leave, they act as ambassadors like no other – spreading good words, referring good clients, and sending the best employees your way. Once again, Lee Caraher has nailed it ahead of common wisdom. - John Boland, President and CEO, KQED Public Media. My business premise is "let’s do it better." And in this book, Lee offers us a way to do just that by better managing our ever evolving talent, creating a virtuous cycle of support, growth, and uncommon results. I recommend you jump on board now to get and stay ahead of the curve.- Tom Kalinske, Chairman, Global Education Learning; Fmr CEO SEGA, Mattel, Leapfrog.Loyalty has changed. Lee, in her pragmatic and insightful way, shows leaders why and how to let millennial talent back in the door. Strike "dead to me" from your vocabulary and share this great read with your managers today. - Donald W. Derheim, Chief Executive Officer, SFJazzUnderstanding the new loyalty contract between employees and employers is crucial for any company seeking to build high-performing teams and achieve breakthrough results. Lee shows leaders why and then how to deploy this powerful rethinking of loyalty in organization to benefit the employee and employer alike. - Kate Purmal, Former Senior VP SanDisk, COO Versaic Inc., and co-author of The Moonshot Effect.This is a must-read for CEOs and CHROs of dynamic and fast-growth companies. Our workforce is changing and employers need to change the way they think about it. Our company is focused on creating great employee experiences for organizations and the "Boomerang" topic is now becoming a standard part of the employee lifecycle discussion. These "Alumni" are future business partners, social advocates and often return as more experienced and valuable re-hires. - Keith Kitani, Co-founder and CEO, GuideSpark.In the "The Boomerang Principle," Lee has encapsulated what the best leaders and organizations already know; that talent is fluid and employee cannot be expected to say with you forever. Lee demonstrates a clear a blueprint for how the most successful organization have embraced and leveraged their alumni to create value from these relationships and to leave the door open to a happy reunion. - Robert Glazer, CEO, Acceleration PartnersLoyalty is not dead! Caraher cuts through the stereotypes and myths associated with employee loyalty. What she shows us is loyalty, employee expectations, and business demands can indeed work together in mutually beneficial ways. Grab your highlighter and pen, you’ll be marking up your book because so many nuggets of wisdom are in here! - Shawn Murphy, Author The Optimistic Workplace, Founder/CEO of Switch+ShiftLee Caraher shares insights for leaders who want to maximize their return on investment in hiring talent. She provides compelling reasons and practical approaches to nurture talent in today’s changing world of work. And of course, she brings her humor and personal touch to make this an enjoyable, smart read that you can put to use immediately in your organization. - - Willa Seldon, Partner, The Bridgespan GroupLee Caraher walks the walk when it comes to creating lifetime loyalty among her colleagues and employees. She takes great care of her employees- whether current or former- as she knows that investing in people isn’t just the right thing to do, it also offers a payback to her and the company in spades. This book is a must-read for anyone who is part of an organization desiring to positively influence the world around them. - Jeff Boehm, Executive Director at The Marine Mammal Center.The Boomerang Principle is a powerful articulation of how the fundamentals of outstanding organizational culture and leadership are critical determinants of a company’s performance. And it links these fundamentals to the advantages of being open to rehire employees. This is a valuable guidebook for any leader wanting to maximize their personal contribution to their company’s ongoing success. - Mark Perry, Strategic Advisor, Retired General Partner at New Enterprise AssociatesLee is the best Silicon Valley has when it comes to working with the next generation and creating a humane and effective workplace. No one can beat her intelligence, humor, common sense and just plain wisdom. - The Rev. Dr. Malcolm Clemens Young, Dean of Grace Cathedral Lee’s approach to leadership works across the board, regardless of sector, industry, or company size. As Lee explains in her book, engagement is about people and understanding that loyalty is a shared bond that the right leadership can help create. Lee lays out a powerful case for why every organization should care and then she gives us the tools to get it done. I highly recommend her book for any organization dependent on lasting, loyal engagement of the people it touches. - Bryan Neider, Chief Executive Officer at Gatepath; Former Senior Vice President, Global Operations, Electronic ArtsEveryone understands the concept of Lifetime Customer Value. What Caraher advocates for eloquently is as important and revolutionary: Lifetime Employee Value. - Eric Roos, CEO Nancy BoyOver the years, I have watched Lee hire young people with great promise, coach them to greatness, graciously support their leaving to spread their wings elsewhere...and then welcome them back to the Double Forte fold. Inevitably these employees return with new knowledge, expanded abilities, and renewed appreciation for the caring culture of learning, excellence and service Lee promotes. There is no better employee retention program!- Lori Ogden Moore, Executive Coach, OM AssociatesTable of ContentsChapter 1 The New Loyalty Paradigm Chapter 2 The Evolution of Loyalty: From Company to Self to Both Chapter 3 Personal and Talent Brands at Work Chapter 4 Creating a Culture of Return Creates a Culture to Stay For Chapter 5 When Millennials Thrive, So Do Gen Xers and Boomers Chapter 6 Being a Good Place to Be From Chapter 7 Leaving So You Can Come Back Chapter 8 Boomeranging in Practice Chapter 9 Creating Your Own Alumni Club: A Blueprint

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Book SynopsisThe IT management profession is not for the faint of heart. Anyone who has worked in this field is familiar with the unique (and borderline impossible) challenges of keeping pace with technological innovation while maintaining legacy systems, reskilling existing staff members and operating on shrinking budgets. Truth from the Trenches passes on the hard-won leadership lessons that six-time CIO Mark Settle gained over years of working in IT management. Settle describes the key constituencies that an IT leader needs to influence, seduce, leverage, and manage to be successful. His practical recommendations will allow readers to improve their organizational impact and accelerate their career advancement.In a sector where competency stems not from formal certification but on-the-job learning, Truth from the Trenches is a valuable and unique resource that is based on Settle’s deep experience working in a wide variety of industries. By applying Settle’s strategies, IT leaders will be able to avoid common pitfalls, save themselves from wasting time and on hopeless initiatives, and successfully do battle with the people issues, financial challenges, customer problems and technology opportunities they confront on a daily basis.Table of ContentsPreface; Prologue; 1. Follow the Money; 2. Get Them to Like You; 3. Fishing in the Talent Pool; 4. Playing Nicely with the Vendors; 5. What Gets Measured Gets Managed; 6. Decoding Deman Signals from the Business; 7. Exercising the Power of Position; 8. Managing Innovation; 9. Look in the Mirror; Epilogue

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Book SynopsisAn investigation into the opulence of Bitcoin's late-2017 boom and the bleakness of the subsequent bust.

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Book SynopsisThe Russian Far East is one of the most strategically important regions of Russia. The Russian Far East and the development of its manufacturing strength determine Russia’s role in a major economic area of the world: the Asia-Pacific region. The degree to which the transportation, telecommunications, and social infrastructure of the Pacific coast of Russia are developed will predetermine the export potential of the country. This important research presents the strategic scenario for the most effective use of resources of the Russian Far East.Table of ContentsIntroduction. Statement of the Problem. Description of Methodological Approach in Selecting Development Priorities in Resource-Poor Settings. Strategies, Plans, and Programs for the Social-Economic Development of the Russian Federation’s Far Eastern Federal District and Its Regions. Strategies and Plans for the Federal Executive Power and State-Owned Companies in the Constituent Territories of the Russian Federation Included in the Far Eastern Federal District. Priority Development Industries in the Far Eastern Federal District. Defining Competitive Advantages of the Russian Federation Regions in the Far Eastern Federal District. Prospects for the Development of Public–Private Partnership.

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Book SynopsisThe accepted narrative of the global financial crisis of 2007–09 is that the central banks saved us from an inferno caused by Wall Street greed. While there is no doubt they did save us, did the firefighters actually cause the fire as well? The Bank of England and US Federal Reserve have used the bait of low interest rates together with the bite of inflation in their quest for economic growth. Bluff reveals how these tactics have failed and instead left us with an unhealthy mix of debt, alternating booms in real estate and equity markets and laggard wages. In an incisive critique, Bluff makes the case for a much-needed public debate on the role of the all-powerful central banks; an acknowledgment of the damage caused by flawed policy decisions; and a vital reassessment of the social contract between the people and their central bank.Trade Review‘[Hoda] has an intricate knowledge of how money markets work and uses this to good effect…it has rarely been more clearly explained…. enlivened by some amusing analogies’. * Financial Times *‘Sound post-Keynesian economic reasoning well argued—a book that one hopes, against the odds, the heads of the Federal Reserve and the Bank of England will entertain.’ * Kirkus *‘An interesting take on the causes of financial crashes.’ * Publishers Weekly *

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Book SynopsisCorporate citizenship and corporate social responsibility have become hot topics of debate for business, academia and organised civil society in Latin America. However, although there is a lot of material in Spanish and Portuguese, there are few publications available in English. This special issue of JCC opens the discussion in English across different countries in the region.Table of ContentsTable of Contents World Review Introduction Jose Antonio Puppim de Oliveira, Brazilian School of Public and Business Administration (EBAPE), Getulio Vargas Foundation (FGV), Brazil Turning Point: A View of Corporate Citizenship in Latin America Stephan Schmidheiny, Honorary Chairman, World Business Council for SustainableDevelopment (WBCSD) Exploring Terra Incognita: Non-financial Reporting in Corporate Latin America Monica Araya, Yale Center for Environmental Law and Policy, USA Social and Environmental Responsibility in Small and Medium Enterprises in Latin America Antonio Vives, Inter-American Development Bank, USA Corporate Social Responsibility in Large Mexican Firms Jeanne M. Logsdon, Douglas E. Thomas and Harry J. Van Buren III, University of NewMexico, USA Corporate Social Responsibility in Latin America Estrella Peinado-Vara, Inter-American Development Bank, USA Analysing Changes to Prioritise Corporate Citizenship: The Case of Sustainability in Perez-Companc, Argentina Jose Antonio Puppim de Oliveira, Brazilian School of Public and Business Administration (EBAPE), Getulio Vargas Foundation (FGV), Brazil, and Miguel Angel Gardetti, Center for Study of Corporate Sustainability (CSCS), Buenos Aires Corporate Social Responsibility in Latin America: Chiquita, Women Banana Workers and Structural Inequalities Marina Prieto-Carrón, University of Bristol, UK Corporate Social Responsibility in Brazil: The Role of the Press as Watchdog Veet Vivarta and Guilherme Canela, Brazilian News Agency for Children’s Rights (ANDI),Brazil Book Review Diary of Events

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Book SynopsisCompelling reading, this book both reinforces and elevates the role of art in the exploration and analysis of the concepts of democracy, globalization and capitalism. In the book, the author describes a post-human world, a state we have already entered. But how should we think about it, given we have already been co-opted? Can we articulate the future outside the false discipline that the market often dictates, beyond the clutches of a few social media companies, and maintain our rich diversities while holding on to those things that make life possible and worthwhile: love, hope and art?Running throughout the book is the central theme of uncertainty and divergence. It is uncompromising in asking the question about the need for a new global creation story, which has at its core not the certainties of one defined creation myth but the need to feel comfortable with the uncertainty principle both in physics and the political economy. It is up to artists, scientists and philosophers to articulate this wonder and to help us write a new global creation story based on art (the arts), uncertainty, diversity, risk and wonder – and of course knowledge. This book has the capacity to both clarify and re-shape your thinking.Trade Review'This book is an outstanding reflection on the crucial challenges of our time and a path toward a positive future. How can the good life be delivered? The author argues that decisions made through deliberate public policy can enhance and promote health, social care, education, equality and social mobility, all keys to a good society. Yet we must advance public policy with public reasoning. We must win the argument with reason. The author fears that voters today, especially in the UK and the USA, have shot themselves in the foot, like turkeys voting for Thanksgiving and Christmas. If you only read one book this year, this should be the one.'Oliver F. Williams, Director, Center for Ethics and Religious Values in Business, Mendoza College of Business, University of Notre Dame, USA'This book is TRULY BRILLIANT. I feel as if I have travelled with the author to far-flung places, back in time and close to death. It conjures up pictures of extraordinarily diverse places, yet subtly reminds us how similar, frail and yet strong we are. It weaves together such different themes so seamlessly. The text cleverly connects major world events and issues, the context of all our lives. With amazing clarity, it is a perfect balance of reflection and positivity, leaving me with a sense of connection to the world and hope.'Carol Adams, Professor of Accountancy, University of Durham, UK'In this illuminating book, In Search of the Good Society, Malcolm McIntosh engages in a wide-ranging contemplation of the theory and practice of the good society. With McIntosh’s background and experience, he is ideally suited to craft such a quest. Using optics of love, hope and art, he envisions the good life being delivered within a global society and economy. This thoughtful, well-written and insightful essay will be appealing both to optimists and realists. I strongly recommend this book for academics, practitioners and concerned citizens.'Archie B Carroll, Professor Emeritus, Terry College of Business, University of Georgia, USA'Malcolm McIntosh's latest book is a true gem. It gives all of us pause as we consider the dark realities of the world we face today, then offers hope through glimpses of what creating a good society really means. Read this book. You will be glad you did! It is brilliant. I am blown away and hope the book has great success. The last three chapters in particular are stunning in their scope and impact.'Sandra Waddock, Professor of Management, Galligan School of Management, Boston College, USA'The chapter on health is both refreshing and inspiring. Whilst acknowledging that some diseases are incurable, it takes a very positive approach as to how we can maximise our chances for being around for as long as possible, with some very practical and achievable suggestions. The chapter very clearly highlights the uncertainty over prognosis and, as a medical community, our inability to be accurate in our predictions. It outlines a number of lifestyle steps that as individuals we can all take to improve our chances of defying the odds and being long-term survivors. More than that, it shows the power of positive thinking and of living life to the full.'Mark Beresford, Consultant Oncologist and Clinical Lead for Oncology and Haematology, Royal United Hospital, Bath'Centred on his courageous story of surviving and thriving terminal cancer over six years, Malcolm takes us on an insightful, enlightening, and sometimes painful, experiential journey. It’s compelling reading. Don’t miss it…'Bimal Arora, Chairperson, Centre for Responsible Business, IndiaTable of ContentsPrefaceAcknowledgementsIntroduction: The Reflective Observer 1. This Century’s New Creation Myth1.1 Time, Nothing and God1.2 Relativity, Faure and Human Fallibility1.3 Trees1.4 Tolerance and Utopia2. Good Capitalism: Love, Hope, Art and Social Progress2.1 The Fertile Twentieth Century2.2 Different Political Economies2.3 The Good Societies2.4. Sewage and Social Progress2.5 Brief Encounter2.6 Europe Dreaming2.7 Red Geraniums and Poppies2.8 The Greek Legacy2.9 Flatpack Sweden2.10 A United Kingdom?2.11 The Ja panese Conundrum2.12 India2.13 The Chinese Ascendency2.14 The Rise and Fall of the American Century3. Health and Wealth3.1 Lessons for Longevity3.2 The Somme, Beveridge and Public Health Care3.3 Near Death3.4 Mindlessness4. The Good Society and the Post Human Future4.1 Bombs, Climate Change and Men4.2 The Good Society: Theory and Practise 4.3 What Is Needed Now: Public Reasoning and the Public IntellectualAppendix: How to Live Healthily

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