Doctor / patient relationship Books

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Book SynopsisA scorchingly frank look at how doctors are made, bringing readers into the critical care unit to see one burgeoning physician's journey from ineptitude to competence.In medical school, Matt McCarthy dreamed of being a different kind of doctor—the sort of mythical, unflappable physician who could reach unreachable patients. But when a new admission to the critical care unit almost died his first night on call, he found himself scrambling. Visions of mastery quickly gave way to hopes of simply surviving hospital life, where confidence was hard to come by and no amount of med school training could dispel the terror of facing actual patients.This funny, candid memoir of McCarthy’s intern year at a New York hospital provides a scorchingly frank look at how doctors are made, taking readers into patients’ rooms and doctors’ conferences to witness a physician's journey from ineptitude to competence. McCarthy's one stroke of luck pair

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a huge range and FREE tracked UK delivery on ALL orders.

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Book SynopsisTrade ReviewBravo Dr. Richard Klein for exposing the dangers patients face due to negligent hospital and physician care. -- Alfred DelBello, attorney and Former Yonkers mayor, Westchester County Executive, and New York State Lieutenant GovernorThis is a courageous expose of negligent practices in his own profession and serves as an important guide for people in need of medical care. -- Dee DelBello, CEO and Publisher, Westchester Business PublicationsDr. Kleins' book hits the nail on the head. The lack of quality care and the danger in many of our hospitals is a timely issue as our nation considers health care reform. It's important that everyone take control of their own health care and protect themselves against careless practitioners. His examples and advice on taking more control of one's own health care will go a long way to creating a better and safer system. -- Andrew J. Spano, County Executive, Westchester County, NYDr. Klein provides a practical and detailed analysis of what patients should know about the health care system, so they can become more informed health care consumers. -- William H. Frishman M.D., New York Medical College and Westchester Medical CenterThis passionate and smart book is by someone who both deeply understands how sick our health care system is and what the best remedies are to make it well. The state and country need more doctor-advocates like Richard Klein. -- Mark Green, president, Air America Media, and Former NYC Public AdvocateKlein is a practicing physician who has often testified as an expert witness in cases alleging medical malpractice. From his two perspectives, he offers an insightful look at all the things that can—and often do—go wrong in medicine, from doctors inducing infection to mix-ups in patient records and prescriptions....A very valuable resource, particularly as the nation considers overhauling the health-care system. * Booklist *With at least 100,000 hospital patients dying each year, associate professor and practicing internist Klein calls medical malpractice in the U.S. a “pandemic,” with mortality numbers comparable to “smoking, auto accidents, and pollution,” placing the U.S. behind most of Europe....Klein offers anecdotes and examples from his own career with internal and infectious medicine, as well as his experience as an expert witness in malpractice litigation, in this useful...resource. * Publishers Weekly *Klein writes in a breezy, conversational style and includes personal stories that make it easy to understand the types of medical errors under discussion. Patients will appreciate the useful advice, and those interested in health-care policy reform will find timely information, too. * Library Journal, Starred Review *Surviving Your Doctors: Why the Medical System is Dangerous to Your Health and How to Get Through it Alive describes details of various illnesses as well as what happens or can happen during an emergency room or doctor's office visit. There's plenty of information here that you won't find anywhere else. Dr. Klein tells us what we should know ahead of time and steps we should take to help insure the safety and health of our loved ones and ourselves.... This is a well written informative health book that should be on everyone's bookshelves. It might save your life. * Midwest Book Review *This book is a timely and much-needed guide to getting the best care possible out of a flawed system, offering patients a prescription for maneuvering their way through the healthcare maze.... From emergency rooms to pharmacies; from surgery to doctor's office, this book reveals how things really work, what medical workers really think and how to take back control of your health and the care you receive. * The Sunday Republican *The advice given to patients is appropriate….The central theme that patients need to do the work to keep themselves safe within the system deserves attention. * Family Medicine *Filled with real stories of medical mishaps, anecdotes and checklists, this book will walk readers through major areas of the medical world - from the doctor's office to the pharmacy, from the laboratory to the emergency room - giving them a clearer picture of how things really work, what health care workers really think, and how to take back control of your health and the care you receive. * Vicksburg Post *Table of ContentsIntroduction Part I: Everday Medical and Health Concerns Chapter 1. Taking Control of Your Healthcare: Or, the Wisdom of Second and Third Opinions Chapter 2. Insurance Companies: Organized Crime or Just Bad Policies? Chapter 3. An Apple A Day: And Other Things to Protect Your Health When Visiting the Doctor's Office Chapter 4. Does Your Kid Really Need That Shot?: Protecting Your Children in the System Chapter 5. The Pharmacy and Prescription Drugs: Or Beware, the Spoonful of Sugar That Helps the 'Bad Medicine' Go Down Chapter 6. Visiting the ER without Feeling Like a Bit Player on a TV Drama Part II: Major Diseases and Long-Term Issues Chapter 7. A Real Heart-to-Heart about Cardiac Care Chapter 8. How to Handle the Big C from A to Z Chapter 9. Baby Boom or Bust: How to Stroll through Maternity, Neonatal, and Fertiltiy Issues Chapter 10. You Give Me Fever: Infection and Communicable Diseases Chapter 11. How to Maintain Some Sanity in the Mental Health System Part III: The Hospital and Major Procedures Chapter 12. Hospital Out-Patient Visits and How to Make Sure that You Actually Get Out Chapter 13. Hosptial Stays: As Dangerous as a War Zone? Chapter 14. Medical Test and How to Avodi Becomding a Lab Rat Chapter 15. Major Surgeries: Or, How to Make Sure You Still Have a Leg to Stand on Afterward Part IV: The Future of Medicine Chapter 16. A Cure for the Medical System

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Book SynopsisWritten by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it allows readers to follow the journey of Community General, a healthcare organization that went from struggling to being nationally recognized for its performance and customer satisfaction success.Demonstrating how Community General was able to achieve its cultural transformation, the book presents valuable lessons learned that can be applied across a range of industries, including healthcare, telecom, and financial services. Each chapter begins with a case study that describes the experiences of the authorsthe director of customer experience design, the director of imaging services, a consultant, and a business psychoTable of ContentsThe Story—What Really Happened. Begin to Spark. Personalize to Motivate. Serve to Lead. Connect to Engage. Fail, then Account. Succeed, then Recognize. Inject Fun to Release Pressure. Measure to Coach. Action Program Spirit to Achieve Excellence. Get Help to Be Independent. Epilogue: One Year Later—Making It Stick Even When It Gets Sticky...

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Book SynopsisThis inspirational guide provides an innovative framework for understanding the consultation. It is concise, easy-to-read and highly accessible, presenting a simple and easily remembered non-linear diagram which facilitates the understanding of this richly complex process. Inspired by the work of Balint, it beautifully reflects the narrative of the consultation in its tone, with examples and anecdotes illustrating key concepts. It is highly effective as a primary teaching aid for undergraduate medical students, as a refresher for those in practice, an aide memoire to good consulting, a template for case analysis and reflection, and a diagnostic aid when consultations have gone wrong. The approach is recommended for all GP trainees, nurse practitioners and pharmacists where it has proven to be an immense help at all levels of experience and skill.Table of ContentsForeword. Preface. About the author. Part one: The synoptic view of the consultation. Introduction. The puzzle and the picture: introducing the synoptic view. The doctor. The patient. The illness. The patient's story of the illness: fractals. The patient's story of the illness: narrative. The patient's story of the illness: somatisation. The doctor's story of the illness. The doctor - patient relationship. The three golden questions. Working with children. The social context of the doctor. The social context of the illness. The social context of the patient. The authority of the consultation. Part two: Consultations that go wrong: using the synoptic view as a diagnostic aid. Introduction. Dysfunction: the doctor. Dysfunction: the patient. Dysfunction: the illness. Dysfunction: the patient's story of the illness. Dysfunction: the doctor's story of the illness. Dysfunction: the doctor-patient relationship. Dysfunction: the social context of the doctor. Dysfunction: the social context of the illness. Dysfunction: the social context of the patient. Part three: Personal reflections on other models of the consultation. Models of the consultation. References. Index.

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Book SynopsisFocusing on the importance of relationship-building, this handbook explains how to turn new clients into regulars and make your practice flourish.If you can create trust, loyalty and a sense of safety in new clients, they are more likely to commit to the further appointments needed to experience the healing you have to offer. This book considers how best to enhance the client's experience at every stage of the consultation through compassion and mindfulness. It is full of practical advice about everything from creating the right ambience in the therapy room to maintaining a positive attitude through self-reflection. This will be a valued support for students and professionals working in a wide range of complementary and alternative therapies, as well as art, music and drama therapists.Trade ReviewMost of us enter the therapeutic relationship with a qualification in use of specialized healing techniques, yet little or no idea about how to navigate either the psychological implications of the work, or indeed the hands-on business of setting up a practice. Jane Wood investigates with clarity, tackling issues theoretically, as well as giving personal development techniques to implement changes that should act from within to without. It seems to me that she has left few stones unturned. More importantly, she has given us a definitive self-help manual where one has certainly been needed. -- Misha Norland, homeopathic practitioner of 40 years' experience, teacher and authorThere is a lot in this book that practitioners from any modality will benefit from… It is very well written; professional but personal at the same time. I highly recommend it. -- Edward Obaidey, Acupuncture Practitioner, Edward Obaidey Acupuncture Clinic, Tokyo, JapanThe author, a retired homeopathic practitioner as well as a teacher, supervisor, and workshop facilitator understands the importance of the therapeutic relationship and the work is well referenced... It deserves, in my view to become a standard reference book for students as well as an essential "bible" for experienced practitioners... I strongly recommend this book to both the experienced and the inexperienced in the confident belief that both will have something to learn from it. -- The HomeopathTable of ContentsIntroduction. 1. The Power of Positive Thinking. 2. Before the Patient Arrives. 3. Relationship Models in the Consulting Room. 4. Safety and the Working Agreement. 5. Mindfulness. 6. Skills for Case Taking. 7. Reducing Your Prejudices and Limiting Beliefs. 8. Planning the Way Forward. 9. Setting and Maintaining Boundaries. 10. Solving Ethical Dilemmas. 11. Finishing the Session and Closure. 12. Self-Care for the Practitioner. 13. The Self-reflective Journal. Index.

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Book SynopsisWhat is it that really gets people better? With practical information on how to support clients' healing processes, this book helps practitioners across a wide range of physical and medical therapies, as well as psychotherapists, to improve their practice and get better at what they do.Getting to the core of true healing, Noah Karrasch explores the essentials of effective practice that apply across all healing modalities and expands on a four step formula based on these essentials: caring about patrons, providing a safe setting, communicating with clients, and encouraging their participation in their own healing. The book also discusses the practitioner's self-understanding and self-healing work as a vital part of becoming a better provider of health and healing, and Karrasch presents a model of communication focused on recognising which of four centers (head, heart, gut, or groin) both practitioners and their clients operate from to strengthen ties between healing partners.Revealing the fundamentals of effective practice drawn from a wide range of therapies, this book provides practical advice, as well as points of reflection, for all those seeking to deepen their therapeutic practice.Trade ReviewWhat an invigorating read! I can't tell you what a joy it is to see questions that have rumbled around silently inside me for years be addressed so clearly in this book. Questions that go to the heart of healing-what is it all really about? Why are we drawn to go into healing work-and how can we honestly explore our own motivations? -- Colleen Loehr, M.D., psychiatrist, Fulton (MO) State HospitalI have had the great fortune of experiencing treatment with Noah. His insights into the core of our problems offer the essence for healing at all levels. -- C. Norman Shealy, M.D., Ph.D., President, Holos Energy Medicine Education, founder of the American Holistic Medicine Association and author of 30 books on health issuesTable of ContentsPrologue. 1. The Basic Question: Am I Safe? 2. Why are We Sick? Alone, Afraid, Anxious; Demoralized or Dead. 3. Science vs Intuition. 4. Which Model of Healing? Any Model! 5. What Gets People Better? Caring; Creating Safety; Communicating; Cooperating. 6. Resolve or Release? 7. Physician, Heal Thyself: Embodiment. 8. Survival: Safety in All Its Forms. 9. Satisfaction Safety. 10. Self-Esteem Safety. 11. Purpose Safety. 12. Clarity Safety. 13. The Holy Whole Helper: Next Layer.

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Book SynopsisMassage, aromatherapy, reflexology and a variety of relaxation techniques are frequently used in hospices, supportive care settings and some hospitals. However, there are still gaps and limitations in the choices offered to patients. HEARTS (Hands-on, Empathy, Aromas, Relaxation, Textures, Sound) was devised to bridge this gap for complementary therapists, patients, carers and health care professionals. HEARTS can be used either on its own, or integrated with a conventional complementary therapy. It can also be used easily by health care workers (and carers) who are not qualified in any therapies. By discussing principles which may influence the effectiveness of touch and relaxation therapies, the book emphasises that there are 'easy' approaches that can be utilised when working with distressed and vulnerable patients.By developing an understanding of touch, aromas and the sound of the human voice, Combining Touch and Relaxation Skills for Cancer Care guides practitioners in helping their patients achieve a state of relaxation and calm as quickly and easily as possible.Trade ReviewWith this book, Ann has created a wonderful fusion of knowledge and narrative. She offers the reader a clear rationale as to why she incorporated each aspect of HEARTS into her practice. She leads us on a journey, showing the evolution of this precious technique, illustrating with case studies at every stage. Fantastic! -- Jacqui Stringer, Clinical Lead for Tissue Viability and Complementary Health & Wellbeing, Christie NHS TrustIn this book, Ann Carter masterly explains and illustrates the entire HEARTS process for professional users from a theoretical to a practical point of view. As HEARTS undoubtedly is a multisensorial technique much needed in these challenging times for the supportive care within the healthcare system, this is a must-read informative book for nurses and therapists working in cancer settings and palliative care. Excellent! -- Jonathan Benavides, Clinical aromatherapist, director Essentia Nobilis, HEARTS teacher, educator, counsellorThis is a helpful book for anyone who is dealing with cancer patients or the chronically ill who would like to give them some gentle touch therapy to alleviate pain and to nurture the emotions and spirits of the receiver. In fact it would be very pleasant for anyone to receive or to give. I hope HEARTS will contribute to more merit being given to touch therapy in general. -- Rachel Nicolle FwSS * Shiatsu Health Point *

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Book SynopsisThis highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context. With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach. Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient. It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance.Table of ContentsAbout the authors. Acknowledgements. Introduction. Welcome to the care approach. What is the care approach? Structure of the learning tool. Additional information. Module 1: What you bring to the encounter. Module 2: Connecting. Module 3: Assessing. Module 4: Responding. Module 5: Empowering. Module 6: Putting it all together. Module 7: The care approach with colleagues and in teams. Module 8: Facilitating the care approach. References. Appendix 1: The care measure. Appendix 2: Person-centredness. Appendix 3: Background to film scenarios. Appendix 4: Background of the care approach. Appendix 5: Transcripts of audio recordings from exercises. Appendix 6: Additional bibliography. Frequently asked questions. Further reading. The care approach worksheet. Possible answers.

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Book SynopsisEdmund D Pellegrino has played a central role in shaping the fields of bioethics and the philosophy of medicine. This volume offers a presentation of Pellegrino's thought and its development. Suitable for medical ethicists, students, scholars, and physicians, it offers insights into the emergence of a field and the work of one of its pioneers.Trade Review“This volume is composed of a selection from Dr. Pellegrino's corpus of writings on medical ethics. To date, these essays have been unavailable in one work. . . . This reader provides essays on philosophical foundations of medicine, the medical profession, physician-patient relationship, physician as moral agent, humanism and the Hippocratic tradition.” —Issues in Law & Medicine“Pellegrino believes bioethics should not be restricted to specific topics such as abortion, cloning, or physician-assisted suicide. In this collection of nineteen essays from across his career, Pellegrino describes the philosophical foundations of medicine and of the medical profession, the healing relationship, virtue and medical practice with the physician as moral agent, the humanities in medicine, and the Hippocratic tradition.” —Book News“This remarkable book summarizes Edmund Pellegrino's writings by extracting several meaningful essays from his voluminous bibliography. These point to the dearth of humanities requirements for medical training and highlight the poverty of ethical considerations in medical decision-making. . . . Agree or disagree, this book needs to be read by all physicians, especially those whose education was devoid of philosophy. The editors have done an excellent job of offering a sage's viewpoint in an accessible form.” —Journal of American Medical Association“Editors H. Tristam Engelhardt, Jr., and Fabrice Jotterand have carefully selected, organized, and interpreted the writings of Pellegrino, making them more accessible to students, scholars, physicians, and anyone generally interested in medical ethics. In almost a lecture style, the editors present an overview of each article, emphasizing the important developments in each, which will make this volume particularly useful as a teaching tool for a journal club or seminar course, or for anyone outside the field of bioethics looking for guidance on what to read.” —Quarterly Review of Biology

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Book SynopsisResponding to families’ questions and fears with compassion.Trade Review"[A]n elegant, articulate handbook for families of Alzheimer’s victims. It should be among the first that they read as they educate themselves regarding the often difficult, but potentially reinforcing, journey ahead. For professionals in geriatrics, gerontology, and Alzheimer’s disease diagnosis and treatment, the book will further extend their repertoire for the conversations that should take place and suggests who should be at the table from the beginning." -- Activities, Adaptation & Aging"This book does an excellent job of highlighting the tasks of a primary caregiver and differentiates between passive, active, cognitive, and behavioral caregiving. . . . I would recommend this volume for physicians, psychologists, social workers, psychotherapists, counselors, care managers, case workers, nurse practitioners, and staff at senior centers, senior care agencies, and long-term care facilities." -- Journal of Psychiatric Practice"[C]learly written, timely, useful…. Highly recommended." -- CHOICE"Dr. Santulli helps the clinician understand the family dynamics when one member of the family becomes ill with a life-changing illness such as Alzheimer’s. The clinician learns how to help the family cope, and pull together, and become a family of caregivers…. When the family truly understands their situation, knows what’s ahead for them, and has a clinician who understands their needs through all the stages of Alzheimer’s, everyone is better equipped to copy…. [W]ill help physicians and clinicians understand and become expert at coping and assisting families and loved ones as they face the crisis of Alzheimer’s." -- The Alzheimer’s Support blog"[A] powerful, top pick for any Alzheimer’s family and their friends, filled with keys to the assessment process and keys to coping both long-and short-term." -- Midwest Book Review"Santulli has beautifully captured the nature of families in all of their dynamic complexity, particularly when the disease of Alzheimer’s comes into their lives. There is a lot of practical information and wisdom in these pages from an experienced clinician. This book is essential reading for professionals of all backgrounds who help families face the inevitable challenges, as well as recognize the opportunities for growth and healing." -- Darby Morhardt, MSW, LCSW, Research Associate Professor and Director of Education, Cognitive Neurology and Alzheimer's Disease Center, Northwestern University Feinberg School of Medicine"Every family facing Alzheimer’s seeks a doctor who ‘gets it’—who has the capacity and willingness to become an expert on them. Dr. Santulli’s patient- and family-centered clinical expertise offers practical strategies to a broad range of health care professionals eager to offer genuinely helpful family-specific Alzheimer’s care." -- Lisa P. Gwyther, MSW, LCSW, Director, Duke Aging Center Family Support Program, and couthor of The Alzheimer’s Action Plan: A Family Guide

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Book SynopsisGus White grew up on the wrong side of the color line in Jim Crow Tennessee, then became the first black medical student at Stanford and a top surgeon at Harvard. Throughout his career he has witnessed unconscious bias against nonwhite patients. Seeing Patients shares these sobering stories and outlines concrete solutions to medical inequity.Trade ReviewWhite, noted professor of orthopedic surgery at Harvard University, addresses the pervasive but hidden problem of prejudice in medicine in this revealing book. He uses extensive research to show how subconscious stereotyping of Blacks, women, and other minorities influences the doctor–patient relationship and how many people, therefore, receive substandard treatment. -- Clarence Waldron * Jet *As vital to medicine as mapping the rhythm of the heart and the firing of the nerves is an understanding of the diversity of the human family. Gus White takes us on a marvelous personal journey that illuminates what it means to care for people of all races, religions, and cultures. The story of this man becomes the aspiration of all those who seek to minister not only to the body but also to the soul. -- Jerome Groopman, MD, author of How Doctors ThinkSeeing Patients is a powerful and extraordinarily important book. Dr. White uses his own experience to enable us to take a close look at the sensitive issue of bias in health care, and the damage it does. He knows from the inside how good people can be negatively affected by historical and cultural forces they are not even aware of. He acknowledges the magnitude and complexity of the problem, and encourages medical schools and physicians to work together to solve it. -- James P. Comer, MD, author of Leave No Child Behind: Preparing Today’s Youth for Tomorrow’s WorldGus White has written a tour de force—a compelling story about race, health and conquering inequality in medical care. Growing up in the segregated South, receiving medical training at all-white Stanford, caring for Americans and Vietnamese in Vietnam, Dr. White has a uniquely perceptive lens with which to see and understand unconscious bias in health care. He offers astute analysis and prescriptions for eliminating inequalities, and his journey is so absorbing that you will not be able to put this book down. -- Charles J. Ogletree, Jr., author of All Deliberate SpeedThis is first and foremost the immensely enjoyable story of Gus White’s astonishing life’s journey. With all his achievements, he has not lost sight of his roots. Recruiting minorities into medicine has been one of his life’s priorities, and he has been a leader in promoting cultural literacy in all physicians. Seeing Patients is both exciting and insightful. -- Alvin F. Poussaint, MD, Professor of Psychiatry, Harvard Medical SchoolThe intertwining journeys of both orthopaedics and civil and human rights are chronicled in Dr. White’s life and career. Despite the progress made in these areas, unequal medical treatment in this country still exists due to biases, stereotypes, generalizations, language differences, and cultural barriers. -- Steven L. Frick, MD * AAOS Now *White’s story—part autobiography, part call to action—is a compelling and often uncomfortable read about a hidden world where even the most compassionate and egalitarian caregivers often fail a basic command of the Hippocratic oath: to do no harm. -- Sean Silverthorne * Harvard Business School Alumni Bulletin *Armed by the unique perspective afforded by being both within the American medical establishment and an African American whose grit and talent put him there, highly respected Harvard Medical School professor White is a crystal-clear visionary. The best means to improve health care for all, he says, is for medical schools to produce physicians who are not only scientifically competent but also equally culturally competent… Part stirring autobiography, part reasoned apology for egalitarian health care, White’s book makes a powerful case. -- Donna Chavez * Booklist *White uses his unique insights to discuss health care disparities, making it timeless and a must-read book that has the power to change the way we see the world…As the coronavirus pandemic brings racial, economic, and health care disparities into stark focus, Seeing Patients impresses upon us the need to see each other as fellow humans. -- Mary E. Arthur * Anesthesia & Analgesia *In this autobiography, White, Harvard’s first African American department chief, writing with Chanoff, chronicles his experiences growing up in Tennessee and his professional journey through medical school. Along the way, readers are shown how racism has impacted and still affects African Americans and others in the medical profession and in the medical system in general. -- A. W. Klink * Library Journal *White grew up in Memphis during the Jim Crow era. Affected deeply by the blatant racial prejudice he encountered in the South, as a student in Ivy League universities, as a physician during the Vietnam War, and as an orthopedic surgeon, White offers a deeply personal account. Part autobiography, and part sociological treatise on issues including race, the book chronicles how White’s epiphany in Vietnam (‘When I came out of that carnage in Vietnam, I came out with an even stronger sense that in the final analysis we are all so much more similar than different’) led to his realization that ‘the persistent derogation of out-groups’ results in unequal treatment of many categories of people. This understanding inspired him to become an activist dedicated to increasing knowledge and awareness of diversity issues. A fascinating account of how White became a professor of medical education/orthopedic surgery and the first African American department chief at Harvard’s teaching hospital, this book explains such sociological principles as race, class, and in-group/out-group processes in clear, uncomplicated prose. His a very enjoyable account of the remarkable life of an individual who did what a lot of people say they want to do: make a difference. -- C. Apt * Choice *When White attended Stanford in the late ’50s he was one of four students of color. A recommendation letter written by a mentor then included ‘this is a pale, colored boy’ to avoid misunderstanding. Now White recounts his ground-breaking life in an engaging, matter-of-fact manner… A chance encounter with a woman who felt doctors judged her by her full-body tattoo led White to consider disparities in health care. Challenges exist on both sides of the stethoscope, White argues, noting that the uncertainty felt by many African-American patients over how they will be perceived also impacts the medical encounter; the burden for alleviating racial and other disparities (such as those based in age, gender, and sexual orientation) falls on the medical and educational communities. Accessible, thought-provoking, and valuable. * Publishers Weekly *Gus White is many things—trailblazing physician, gifted surgeon, and freedom fighter. Seeing Patients demonstrates to the world what his colleagues and friends already knew—that he is also a compelling storyteller. This powerful memoir weaves personal experience, scientific research, and even political theory to reveal how the enduring legacy of social inequality shapes America’s medical field. Perfect for medical practitioners and patients alike, Dr. White offers both diagnosis and prescription. -- Jonathan L. Walton, Plummer Professor of Christian Morals, Harvard University

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Book SynopsisThis book offers a practical, step-by-step guide to every phase of assessment and therapy, from the initial interview to follow-up treatments aimed at preventing relapse once formal treatment is over.Table of ContentsPrefacePreface to the First EditionIntroductionChapter 1. Multimodal Therapy: Basic Rationale and Method Chapter 2. Basic Concepts for the Practice of Multimodal TherapyChapter 3. The Initial ReviewChapter 4. The Multimodal Assessment-Therapy ConnectionChapter 5. Determining BASIC I.D. InteractionsChapter 6. The Deserted Island Fantasy TechniqueChapter 7. Relationship Factors and Client-Therapist CompatibilityChapter 8. The Selection of TechniquesChapter 9. Multimodal Marriage TherapyChapter 10. Multimodal Sex TherapyChapter 11. Multimodal Therapy in Special Situations: Working with Children, Groups, and the Severely DisturbedEpilogue: 1989Appendix 1. Multimodal Life History QuestionnaireAppendix 2. Glossary of Principal Techniques Appendix 3. Marital Satisfaction QuestionnaireAppendix 4. Structural Profile InventoryReferencesIndex

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Book SynopsisIn a new foreword to this edition of The Silent World of Doctor and Patient, Alexander Morgan Capron outlines the changes in medical ethics practice that have occurred since the book was first published in 1984, paying particular attention to the hotly debated issues of physician-assisted suicide and informed consent in managed care.Trade ReviewA remarkable book... Goes a long way towards ending the silence that ultimately dehumanizes both doctor and patient. Business Week What gives this book unusual power is Dr. Katz's understanding of the historical origins of doctors' silence and his perceptive analysis of the relationship between doctor and patient that has led to this silent state. Wall Street Journal Jay Katz's poetic manifesto... will no doubt long be noted as a milestone on the rehumanization effort. New England Journal of Medicine A thoughtful analysis of the doctor-patient relationship and informed consent: clearly a labor of love based on years in medicine, law, psychiatry, and psychoanalysis. New Physician As compelling and vital as it was when it appeared two decades ago. Tragically its critique of contemporary medicine still is right... A classic. It merits attention and discussion. -- Stanley J. Reiser, MD, MPA, PhD Journal of the American Medical Association A much-needed addition to the bioethical canon. -- Syd M. Johnson MetapsychologyTable of ContentsContents: Foreword to the Johns Hopkins Edition: The Once and Future Silent World, by Alexander Morgan Capron Preface and Acknowledgements Introduction Chapter I. Physicians and Patients: A History of Silence Chapter II. Physicians and Citizens: The Struggle for Freedom from Lay Control Chapter III. Judges, Physicians, and Patients: The Legal Doctrine of Informed Consent Chapter IV. Sharing Authority: The Willingness to Trust Chapter V. Respecting Autonomy: The Struggle over Rights and Capacities Chapter VI. Respecting Autonomy: The Obligation for Conversation Chapter VII. Acknowledging Uncertainty: The Confrontation of Knowledge and Ignorance Chapter VIII. The Abandonment of Patients: A Final Argument against Silence Appendix A. Code of Ethics of the American Medical Association (1847) Appendix B. American Medical Association Principles of Medical Ethics (1980)NotesIndex

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Book SynopsisThis book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistrybegins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry. Provides concrete guidance on how dentists can confidently take the lead on conveTable of ContentsPreface vii Acknowledgments ix Section 1 Leadership and Success in Communication with Dental Insurance Companies 1 1 Understanding Insurance Companies 3 2 Insurance Negotiations 17 3 Preferred Provider Organization (PPO) Contractual Issues 23 4 Estimation of Benefits Problems 31 5 Appeals Letters 39 6 Leadership to Interface with Your Community 51 Section 2 Leadership, Communications, and Success for Your Practice 57 7 Listening 59 8 Patient Motivation 73 9 Leadership of Personnel 81 10 The Office Policy Manual 99 Section 3 Leadership, Communication, and Success for Your Self 119 11 Understanding Leadership 121 12 Your Self 133 Index 151

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Book SynopsisThe authors hope that their honest yet hopeful perspective will help all people with cancer and those who care about them.Trade ReviewAn authoritative manual of instructions... This book is highly recommended. -- M. G. Paregian Brief (at just 171 pages) but powerful, this straightforward book is both sobering and inspiring. Hopkins Medicine No matter how experienced a professional might be in dealing with patients with pancreatic cancer, it is refreshing to hear from the patient's perspective, reading how they navigate through the system before they land in our clinic and receive our care. Overall, I would recommend this book to all health professionals who care for patients with pancreatic cancer (both novice and seasoned), as well as those who are adjusting to a diagnosis of pancreatic cancer. -- Raymond Chan Cancer Forum This book is excellent. It is positive and compassionate... It would make a useful contribution to a library. Macmillan Cancer Support This book is a valuable source of intimate details about Pancreatic Disease and related problems... Highly recommended for the practicing instructions and frank discussions of personal and family preparation along with the current treatments that are available. M. G. ParegianTable of ContentsPreface1. The Gathering Clouds2. What Is Pancreatic Cancer and What Are Its Symptoms?3. The Fight Begins4. The Initial Treatment5. The Prospect of Death6. Balancing Hope and Truth7. Family and Friends8. Managing the Symptoms of Advanced Cancer9. A New Approach to Living10. Next Steps11. What We've Learned from Our ExperienceAppendix: Supplemental InformationNotesIndex

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Book SynopsisAn insider's guide to searching online, communicating with your physician, and maximizing your health from a doctor who works at Google. We've all been there. Late at night, staring into the glow of a phone trying to make sense of some health-related issue that we know nothing about. In Searching for Health, Dr. Kapil Parakh, with Anna Dirksen, brings to life knowledge he gained from working at Google and practicing medicine. Helping readers avoid common pitfalls, get the information they need, and partner effectively with their health team to figure out a path to good health together, the book distills decades of scientific research into a set of easy-to-follow tips. It also incorporates firsthand accounts of common challenges on the path to good health; an inside look at how doctors approach and assess health-related information; techniques that consumers can use to locate evidence-based information online, whether in blogs, social media postings, forums, or news stories; guidanceTable of ContentsHow to Use This BookPrologueChapter 1. The First Signs of IllnessChapter 2. Moving from Symptoms to a DiagnosisChapter 3. Meeting with Your Doctor about Your DiagnosisChapter 4. Receiving a DiagnosisChapter 5. Deciding on TreatmentChapter 6. MedicationsChapter 7. SurgeryChapter 8. Lifestyle Treatment OptionsChapter 9. Complementary and Alternative TreatmentsChapter 10. Making Tough DecisionsAfterwordNotesIndex

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