Civil service and public sector Books

Book SynopsisThis book contains a concise, simple, yet precise discussion of externalities, public goods and insurance. Rooted in the first fundamental theorem of welfare economics and in noncooperative equilibrium, it employs elementary calculus. The book presents established theory in novel ways, and offers the tools for the application of the social welfare criteria of efficiency and equity to environmental economics, networks, bargaining, political economy, and the pricing of public goods and public utilities.This innovative, user-friendly textbook will be of use over a broad range of disciplines. The applications found here include international global-warming issues (North vs. South model), and bargaining over externalities (Coase's theorem). This text also introduces the Wicksell-Lindahl model in its original form, which depicts the parliamentary negotiation between representative parties and provides an effective introduction to political economy. Later, these ideas are applied to the pricing of an excludable public good, revealing the theoretical connection between public utility pricing and the pricing of excludable public goods.The text integrates three forms of discourse: verbal, graphical, and formal. Elementary calculus is frequently used, allowing for clarity and precision; qualities that are often missing in conventional textbooks. The main text considers a finite number of consumers and appendices cover the continuum mathematical model, which is implicit in the references to the 'marginal consumer' found in traditional texts.The analysis found in Public Microeconomics is simple and operational, conducive to computationally easy examples and exercises. This textbook is ideally suited to graduate and upper-level undergraduate courses ineconomics, political science, policy and philosophy.Contents: Preface Foreword to Students 1. Introduction 2. Private Goods Without Externalities 3. Externalities 4. Public Goods 5. Public Utilities 6. Uncertainty and Asymmetrical Information IndexTable of ContentsContents: Preface Foreword to Students 1. Introduction 2. Private Goods Without Externalities 3. Externalities 4. Public Goods 5. Public Utilities 6. Uncertainty and Asymmetrical Information Index

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Book SynopsisTummers' book resurfaces alienation as an established and useful concept, but also as a forgotten and ignored reality. Shifts in policies affect the meaning of these policies, and reforms affect power balances. The analyses in this book are crucial to help understand why policies fail and why there is resistance to change. Tummers coins 'policy alienation' as an increasingly indispensable concept. Reforms would have been different if Tummers' analysis on powerlessness and meaninglessness was more taken into account.'- Geert Bouckaert, Katholieke Universiteit Leuven, Belgium and former President of the European Group for Public Administration'Lars Tummers has written a must-read book! While systemic changes ushered in by market-oriented reforms have received attention, little is known about the plight of the individual in modern bureaucracies. Tummers presents a masterful and authoritative account of policy alienation that public service professionals experience. The breadth and depth of Tummers's scholarship is impressive! This book has something of value for everyone from the casual reader to public management scholar.'- Sanjay K. Pandey, The State University of New Jersey, US'Why do public sector professionals resist change? Tummers offers a compelling account of the alienation of professionals following new public management reforms. This timely and methodologically innovative book shows public managers how to implement organisational change, and provides scholars with a set of new measurement scales. Policy Alienation and the Power of Professionals is a must-read for anyone who wants to understand how professional organisations operate, and why professionals resist some changes, while embracing others.'- Steven Van de Walle, Erasmus University Rotterdam, the NetherlandsProfessionals often have problems with governmental policies they have to implement. This ranges from Israeli teachers striking against school reforms, via British civil servants quitting their jobs as they have problems with New Public Management reforms focused on cost cutting, to US healthcare professionals feeling overwhelmed by a constant flow of policy changes, resulting in tensions, conflicts, and burn-outs.This eloquent book by Lars Tummers develops a framework to understand these important issues with policy implementation, using the innovative concept of 'policy alienation'. Policies in healthcare, social security, and education are analyzed. The conclusions challenge the common assertions regarding the reasons why professionals resist policies. For instance, the impact of professional influence, often viewed as an end in itself, is nuanced. Lars Tummers reveals that it is far more important for professionals that a policy is meaningful for society and for their clients, than they have an influence in its shaping.Policy Alienation and the Power of Professionals is essential for public administration scholars, policymakers, change managers and professionals. To improve its academic and practical significance, a 'policy alienation' questionnaire is developed to measure the degree of policy alienation felt by implementers. This instrument can be used to first understand and then improve policy performance in various settings.Trade ReviewThis work not only contributes to tackling the intellectual hegemony of public choice theories regarding organisational change in the public sector but can also be used in the debates on the application of business-like values in higher education. . . Tummers' ''policy alienation'' concept is not only a significant academic contribution, but can also be used as a powerful instrument in a number of important debates regarding the organization of public services. --LSE Review of BooksThis book is a good read for academics and policy makers wishing to understand how professionals operate, and why new policies are sometimes met with resistance at the implementation stage. It stands as an important piece of research which adds substantially to the field and which future scholars can advance. --Leanne-Marie Cotter, Public AdministrationTable of ContentsContents: Preface Part I: Introduction and Background of Policy Alienation 1. Introducing Policy Alienation and the Power of Professionals 2. An Historical Background of Alienation Part II: Conceptualizing Policy Alienation 3. A Definition of Policy Alienation 4. A Measurement Instrument for Policy Alienation Part III: Antecedents of Policy Alienation 5. The Impact of New Public Management and Professionalism on Policy Alienation Part IV: Effects of Policy Alienation 6. The Impact of Policy Alienation on Resistance to Change 7. Moving Beyond Policy Alienation? Examining Organizational Context and Personality Characteristics Part V: Conclusions and Moving Forward 8. Discussion and Conclusions Appendix: How Can I Use the Policy Alienation Framework in Research, in Consultancy or as a Practitioner? Five Basic Steps References Index

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Book Synopsis'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.'- Barry Quirk, Chief Executive, London Borough of Lewisham, UK'This book presents a welcome and sobering analysis of productivity performance in UK central government - a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.'- Christopher Hood, All Souls College, UK'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive - but accessible - set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.'- Peter John, University College London, UKProductivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn.With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.Trade ReviewDunleavy and Carrera have performed a difficult, burdensome, original, practical and innovative service to the public sector practitioners and academic observers of public administration and public sector management. This is a book that simply had to be written, but it took a colossal amount of time, effort and experience to do so, and to do it so well. --LSE Review of BooksThis is an innovative book that aims to address lacunae in both the public administration and management literature. It is an informed disquisition on how to measure and thence to increase productivity in the delivery of public services. . . . The book is both an original research-based treatise and a practical guide to action. In this reader's eyes it is required reading for both academics and practitioners. . . . Dunleavy and Carrera have performed a difficult, burdensome, original, practical and innovative service to the public sector practitioners and academic observers of public administration and public sector management. This is a book that simply had to be written, but it took a colossal amount of time, effort and experience to do so, and to do it so well. --LSE review of booksThis is an important book, one that should be read by academics and practitioners alike. . . The authors address what is a central issue both for academic public administration and for the ''real thing''. How can the productivity of governments be improved? Given the large sizes of public sectors throughout the OECD [this question] has become an absolutely vital one. The field of public administration and public policy needs more work like this - academically thorough, yet hard-hitting, policy-relevant and willing to come forward with broad proposals for improving how governments run their (our) affairs. --Christopher Pollitt, International Review of Administrative SciencesTable of ContentsContents: Preface 1. Introduction: Why has Government Productivity been so Neglected in Economics and Public Management? Part I: Nationally Provided Government Services 2. Studying National Agencies’ Productivity 3. Rapid Productivity Growth – Customs Regulation 4. Growing Productivity Gradually – Tax Services 5. How Productivity can Remain Unchanged Despite Major Investments – Social Security 6. Broadening the Picture – Two National Regulatory Agencies Part II: Analysing Decentralized Government Services 7. Methods and Quality Issues in Analysing Complex and Localized Services 8. Hospital Productivity in England’s National Health Service Part III: Sustainable Increases in Productivity 9. Embracing Digital Change and Enhancing Organizational Learning 10. Pushing through to Productivity Advances References Index

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Book SynopsisThe concept of accessibility is linked to the level of opportunities available for spatial interaction (flows of people, goods or information) between a set of locations, through a physical and/or digital transport infrastructure network. Accessibility has proved to be a crucial tool for understanding the framework of sustainability policy in light of best practice planning and decision-making processes. Methods such as cost-benefit analysis, multi-criteria analysis and risk analysis can benefit greatly from embedding accessibility results.This book presents a cohesive collection of recent studies, modeling and discussing spatial interaction by means of accessibility indicators. Three key areas of information are discussed:(i) methods and data sources used to estimate spatial interaction through accessibility indicators;(ii) spatial and social dimension of accessibility;(iii) accessibility as a driver of spatial interaction.Accessibility and Spatial Interaction demonstrates the integration of spatial economics with transport and planning science, using accessibility concepts and measures in exciting new ways. Policy makers and practitioners in transport and urban planning will appreciate this fresh level of insight, and academics in economics, sociology and geography will find this book an important reference point.Contributors include: P. Arbués, J. Baños, S. Caschili, A. Condeço-Melhorado, A. de Montis, G. Galiazzo, U. Gråsjö, J. Gutiérrez, K. Haynes, A. Holl, C. Karlsson, R. Kulkarni, M. Mayor, D.P. McArthur, K. Nagel, T.W. Nicolai, J. Östh, A. Reggiani, P. Remoaldo, V. Ribeiro, M.H. Salas-Olmedo, L.A. Schintler, R. Stough, I. Thorsen, D. Trogu, J. UbøeTrade Review'This book clearly illustrates that accessibility and spatial interaction are strongly interrelated. Transport accessibility is a driver of spatial interaction between places. It is a very welcome addition to the field with peer-reviewed chapters written by leading researchers. The contributions show that the accessibility concept has many dimensions and can be used to examine for example complex spatial interactions, location choices, regional spatial structures, border effects and productivity changes.' --Karst Geurs, University of Twente, the Netherlands'Interaction and accessibility are widely discussed themes in urban and regional analysis. Many aspects of this area are touched on in this wide-ranging collection of research essays. For example, migration, commuting, and accessibility are emergent issues as urban areas expand. Classic measures of accessibility provide useful metrics for regional description and assessment of urban hierarchies. Despite decades of development of mathematical models relating spatial interaction and accessibility, open questions remain regarding their analytical properties and performance in different empirical applications. This book paves the way for new topics requiring novel approaches using accessibility tools. This book will appeal to readers interested in accessibility studies because of its emphasis on the complex and dynamic interaction between accessibility and the space-economy.' --Morton E. O'Kelly, The Ohio State University, USTable of ContentsContents: 1. Accessibility and Spatial Interaction: An Introduction Ana Condeço-Melhorado, Aura Reggiani and Javier Gutiérrez PART I: ADVANCES IN MODELING ACCESSIBILITY AND SPATIAL INTERACTION 2. Novel Methods for the Estimation of Cost–Distance Decay in Potential Accessibility Models John Östh, Aura Reggiani and Giacomo Galiazzo 3. Transport Networks and Accessibility: Complex Spatial Interactions David Philip Mcarthur, Inge Thorsen, Jan Ubøe 4. High Resolution Accessibility Computations Thomas W. Nicolai, Kai Nagel 5. Sensing 'Socio-Spatio' Interaction and Accessibility from Location-Sharing Services Data Laurie A. Schintler, Rajendra Kulkarni, Kingsley Haynes and Roger Stough PART 2: THE SOCIAL AND SPATIAL DIMENSION OF ACCESSIBILITY 6. Spatial Organisation and Accessibility: A Study of US Counties Andrea De Montis, Simone Caschili and Daniele Trogu 7. Border Effect and Market Potential: The Case of the European Union María Henar Salas-Olmedo, Ana Condeço-Melhorado and Javier Gutiérrez 8. Mapping Transport Disadvantages of Elderly People in Relation to Access to Bus Stops: Contribution of Geographic Information Systems Vitor Ribeiro, Paula Remoaldo and Javier Gutiérrez PART 3: ACCESSIBILITY AS A DRIVER OF SPATIAL INTERACTION 9. Productivity and Accessibility of Road Transportation Infrastructure in Spain. A Spatial Econometric Approach Pelayo Arbués, Matias Mayor and José Baños 10. Location, Accessibility and Firm-Level Productivity in Spain Adelheid Holl 11. Accessibility: An Underused Analytical and Empirical Tool in Spatial Economics. Urban Gråsjö and Charlie Karlsson Index

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Book SynopsisThis volume, the result of the 21st Conference on Postal and Delivery Economics (Ireland, 2013), describes the continuing problem of the decline of the postal sector in the face of electronic competition and offers strategies for the survival of mail services in a digital age.The 25 original papers in this collection provide econometric analyses on the changing demand and elasticity of mail in the modern era. Proposed solutions to declining interest in the postal sector include closer links between mail services and the digital sphere, expansion of the parcel sector, changes to the universal service obligation, legal reform and regulatory change.Professors and students of regulatory economics will have an interest in this book, as will managers and other decision-makers working within the postal sector.Contributors include: D. Bailly, L. Balk Hope, C. Borsenberger, A.T. Bozzo, M.D. Bradley, T.J. Brennan, K.L. Capogrossi, I. Carslake, M.M. Cigno, K.K. Clendenin, J. Colvin, H. Cremer, M.A. Crew, P. De Donder, B.K. Eakin, R. Eccles, K. Elkelä, A. Fratini, F. Fustier, R.R. Geddes, D. Geradin, B. Gough, Å. Gustafsson, A. Haller, J. Hearn, H. Hennessy, A. Hildingsson, A.C. Houck, G. Houpis, C. Jaag, L. Janin, D. Joram, S. Lécou, J. Levin, C. Malamataris, B. Marsh, M. Meidinger, M. Moloney, H. Nikali, C.J. Paterson, E.S. Pearsall, M.K. Perkins, J. Pickett, R. Sahly, S. Selander, C. Sheedy, M. Srinivasan, V.I. Stanford, C. Strobel, G. Swinand, U. Trinkner, T. Uotila, J. Vantomme, T. WalshTrade Review‘A seminal body of impressive scholarship, The Role of the Postal and Delivery Sector in a Digital Age is as informed and informative as it is thoughtful, and thought-provoking, making it very highly recommended reading for governmental policy makers, and a critically important addition to academic library reference collections.’ -- Midwest Book ReviewTable of ContentsContents: 1. Gross Substitutes vs. Marginal Substitutes: Implications for Market Definition in the Postal Sector Timothy J. Brennan and Michael A. Crew 2. A Business Model for USPS Michael A. Crew and R. Richard Geddes 3. Is Demand for Market Dominant Products of the United States Postal Service Becoming More Own Price Elastic? A. Thomas Bozzo, Kristen L. Capogrossi, B. Kelly Eakin, John Pickett and Mithuna Srinivasan 4. Are U.S. Postal Price Elasticities Changing? Margaret M. Cigno, Katalin K. Clendenin and Edward S. Pearsall 5. Estimating Postal Demand Elasticities using the PCAIDS Method Gregory Swinand and Hugh Hennessy 6. Pricing of Delivery Services in the E-Commerce Sector Claire Borsenberger, Helmuth Cremer, Philippe De Donder, Denis Joram and Sébastien Lécou 7. The Regulatory Treatment of End-to-End Competition in the UK Postal Sector Richard Eccles 8. The Proposed Directive on the Award of Concession Contracts: Implications for USO Entrustment and Compensation Alessandra Fratini 9. Application of EU Competition Law in the Postal Sector: Overview of Recent Cases Damien Geradin and Christos Malamataris 10. Re-regulation for Parcel Delivery in the E-Commerce Context? Joost Vantomme 11. Delivering the Goods to Households: Would Further Regulation Help or Hinder? John Hearn 12. The ‘National Champion’ Approach to Postal Operators: The Case of the Netherlands Benjamin Gough 13. On Alternative USO Financing Mechanisms for the U.S. Postal Market Michael D. Bradley, Jeff Colvin, Mary K. Perkins 14. The Net Cost of the USO under the Profitability Cost Approach: Implications of Labor Market Conditions for the Net Cost Calculation Isabelle Carslake, George Houpis and Christian Strobel 15. Regulation and the Burden of the Net Cost Resulting from Universal Service Obligations Christian Jaag, Urs Trinkner and Topias Uotila 16. Net Cost Calculation: A Practical Example Concerning la Poste and its Territorial Presence Obligation Frédéric Fustier, Lionel Janin and Racha Sahly 17. Calculating the Net Cost of Home Delivery Andreas Haller, Christian Jaag and Urs Trinkner 18. Peer-to-Peer Digital Commerce: Implications and Opportunities for the U.S. Postal Service and Other Posts Laraine Balk Hope, Virgil Ian Stanford and Bruce Marsh 19. Leveraging the Postal Infrastructure for the Authentication of Individuals Towards an Online Government Service Provision Caroline Sheedy and Maria Moloney 20. Accessibility/Proximity in the Digital Age: What Does it Mean for Postal Networks and Postal Services? Claire Borsenberger 21. Digitalization of Consumer Invoices. A Comparative Study Kari Elkelä,, Heikki Nikali and Chris J. Paterson 22. Eat or Be Eaten: The Implications of Strategic Cannibalization and Transformation for the United States Postal Service Adam C. Houck 23. Finding the Conditions for a Successful Social Redeployment Combined with Diversification of Activities Dominique Bailly and Margaux Meidinger 24. Transparency and Non-Discrimination in Postal Pricing Joakim Levin, Åsa Gustafsson, Anders Hildingsson and Sten Selander 25. The Costs, Functions and Pricing of Postal Payment Channels Tim Walsh

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Book SynopsisThis is a thought-provoking, original and incredibly informative study of how health services research can improve both service practice and policy rather than yet another catalogue of disjointed case studies and initiatives. An absolutely essential read for experts and novices alike.'- Elias Mossialos, London School of Economics and Political Science, UK'Reflecting on more than 50 years of personal experience at the interface of epidemiology and health services research, Professor Walter Holland has written a book full of candid and - often - critical observations. He always succeeds in seeing the wood through the trees, and this book convincingly demonstrates the value of research in improving health service practice and policy.'- Johan Mackenbach, Erasmus MC, The Netherlands'In his latest opus, Improving Health Services, Professor Walter Holland, a distinguished health services researcher with a long career in recommending health policy on the basis of evidence, takes on the task of defining the key elements of effective health policy research, Its essential multidisciplinary requirements and its optimal but realistic relationship to health policy formulation, implementation and analysis. Few scholars are more qualified to present the history of health services research in the United Kingdom and the United States, the essential elements of sound health services research and to discuss its role in the future of health services in the United Kingdom. It is, therefore, essential reading for scholars in the field and those wishing to pursue a career in the field.'- Roger Detels, UCLA Schools of Public Health and Medicine, USThis insightful book describes how Health Services Research (HSR) can be developed and used to evaluate, advance and improve all aspects of health services. It demonstrates the need for good HSR to avoid the continuation or development of ineffective or cost-inefficient services.Drawing on his extensive personal experience in the development of HSR, Walter Holland provides examples from the US and the UK to illustrate important lessons for the future improvement of health services. Taking a distinctive approach to describing the purposes and activities of HSR, the book focuses on the significance of close collaboration with those responsible for the delivery and decisions of health policy. The major message is the importance of heeding the findings of HSR so as to develop evidence-based health policy, and to understand and influence the actions of health professionals, managers and politicians. Holland strongly advocates greater use of HSR and emphasizes its ability to provide vital evidence on how to improve health services.This highly informative and detailed book will strongly appeal to health service researchers, public health practitioners, clinicians, health-service managers, administrators and health policymakers.Contents: Preface 1. Health Services Research: A General Perspective 2. Health Services Research in the United States 3. Health and Health Services Research in the United Kingdom: A Historical Review 4. Personal Reflections 5. Organisational and Funding Issues 6. Health Services Research in Practice 7. Priorities in Medical Research: The House of Lords Select Committee 8. Key Questions 9. Conclusions Postscript Appendix: Department of Health Reports on Health Services Research IndexTrade Review‘For five decades Professor Holland has observed the evolution of Health Services Research in the United Kingdom and internationally from a unique vantage point. The unit he created in St Thomas’s Hospital led its development and gave him a platform to influence policy at the highest level. In this enthralling and insightful book he takes us on a grand historical tour, charting the progress that has been made in Health Services Research but, as important, pointing out the lessons from the many missed opportunities along the way.’ -- Martin McKee CBE, London School of Hygiene and Tropical Medicine, UK‘This is a thought-provoking, original and incredibly informative study of how health services research can improve both service practice and policy rather than yet another catalogue of disjointed case studies and initiatives. An absolutely essential read for experts and novices alike.’ -- Elias Mossialos, London School of Economics and Political Science, UK‘No-one is better placed to tell the story of health services research over the past 50 years than Walter Holland, a major contributor and advocate. He reveals the cast of characters involved in the scientific struggles for acceptance and the political intrigue required. Unusually for someone who knows where the bodies are buried, he is prepared to share his insights and to exhort today’s researchers never to forget that “HSR and its results are a highly emotive political subject”.’ -- Nick Black, London School of Hygiene & Tropical Medicine, UK‘Reflecting on more than 50 years of personal experience at the interface of epidemiology and health services research, Professor Walter Holland has written a book full of candid and – often – critical observations. He always succeeds in seeing the wood through the trees, and this book convincingly demonstrates the value of research in improving health service practice and policy.’ -- Johan Mackenbach, Erasmus MC, The Netherlands‘In his latest opus, Improving Health Services, Professor Walter Holland, a distinguished health services researcher with a long career in recommending health policy on the basis of evidence, takes on the task of defining the key elements of effective health policy research, Its essential multidisciplinary requirements and its optimal but realistic relationship to health policy formulation, implementation and analysis. Few scholars are more qualified to present the history of health services research in the United Kingdom and the United States, the essential elements of sound health services research and to discuss its role in the future of health services in the United Kingdom. It is, therefore, essential reading for scholars in the field and those wishing to pursue a career in the field.’ -- Roger Detels, UCLA Schools of Public Health and Medicine, U‘This book should be regarded as required reading for all those involved in or contemplating careers in this area.’ -- Jim McEwen, International Journal of Epidemiology‘Prof Holland's unrivalled experience as a health service researcher and government adviser. It deserves a place in any library serious about supporting the study of health services from a population perspective.’ -- Alan Maryon-Davis, Public Health TodayTable of ContentsContents: Preface 1. Health Services Research: A General Perspective 2. Health Services Research in the United States 3. Health and Health Services Research in the United Kingdom: A Historical Review 4. Personal Reflections 5. Organisational and Funding Issues 6. Health Services Research in Practice 7. Priorities in Medical Research: The House of Lords Select Committee 8. Key Questions 9. Conclusions Postscript Appendix: Department of Health Reports on Health Services Research Index

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Book SynopsisThis study investigated the management of intellectual capital (observed as internal capital, external capital, and human capital) as a tool for non-financial organizational performance (observed as effectiveness, efficiency, and reputation). The study used self-administered survey questionnaires to collect data on both the intellectual capital and non-financial organizational performance aspects of the Malaysian public sector which has undergone a radical transformation through New Public Management Reforms. The total number of participants was 1,092 covering the three levels (federal, state, and the local governments) of the government. The results of the survey questionnaire were analyzed using a multivariate Structural Equation Model, and revealed that there is a significant and positive relationship between intellectual capital and performance. Findings provide useful input to policymakers into the review of the relevant intellectual capital resources, and on improving the public sector performance. From a practical perspective, one way of increasing the level of public sector performance is to tie performance to intellectual capital.Table of ContentsAcknowledgements. Abstract. References. Appendices. Introduction and Overview. Background of Study. Literature Review. Theoretical Framework. Hypothesis Development and Data Interpretation. Research Method. Structural Equation Modelling. Data Analysis and Results. Conclusion. Intellectual Capital and Public Sector Performance. Studies in managerial and financial accounting. Intellectual Capital and Public Sector Performance. Copyright page. List of Illustrations. List of Abbreviations.

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Book SynopsisFor those bold enough to lead in this age of austerity, the challenges are immense. Seismic shifts have taken place in the public and third sectors. Political, economic, technological, and social change are driving profound transformation of organizational models, making predictability and stability elusive. The combined effects of the economic downturn and cutbacks in spending are hitting leaders in the public and third sectors hard. Written by leaders in these sectors, this book provides an opportunity for the voices of those rarely considered in the literature on leadership to be heard. Each leader has contributed their personal reflections of what leadership means to them and their experience of it. They also consider the complex challenges they face as they grapple with changes in the economy, polity and society. Public and Third Sector Leadership: Experience Speaks provides an analysis of the research in the public and third sectors and the reflections written by each leader, highlighting the key themes from each sector. This is a unique opportunity to hear from the men and women who have demanding leadership positions in the public and third sectors in the UK today.Trade ReviewLeaders working in the public and third sector in small and large organizations in the UK describe their experiences with leadership and what it means to them, as well as the complex challenges they face, particularly in times of austerity and change. After a chapter on current approaches to leadership, chapters provide insights from these leaders (organized by sector), as well as information on the sector, its context and changes, the nature of leadership, leadership theory and development, and key themes. -- Annotation * (protoview.com) *Table of Contents1. Introduction 2. Current Approaches to Leadership 3. The Public Sector 4. The Third Sector 5. Conclusion

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Book SynopsisElgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas.In this Advanced Introduction, Christopher Pollitt starts a penetrating account of the theories, methods and possible trajectories of the study of public management, also examining the academic community itself, and its relationship to the world of practice. There is no more authoritative - or lively - text of such scope and focus.This is a stimulating analysis by a leading international scholar. It includes:- a global overview- a critical and authoritative analysis of the current state of the field- the location of academic research firmly in the real world context of austerity, climate and demographic change, and technological transformation- an examination of the relationship between academic study and the practice of public management- a look inside the ivory tower , at the forces changing the way the subject is studied and practisedThis truly unique work will be of particular interest to graduate students, advanced scholars, lecturers and trainers in public administration, public management, government, public policy, political science and development administration. Middle level and senior practitioners in public administration and public management will also find this an invaluable and sophisticated introduction.Trade ReviewThis masterly introduction reflects Christopher Pollitt's decades of experience as a practitioner, adviser and top international scholar. It offers a balanced and judicious account of how this complex and fascinating subject has developed, how it can be approached and its possible futures. And above all, it shows us why public management and administration is so important in our world today. --Christopher Hood, All Souls College, Oxford, UKChristopher Pollitt's new book is a bright contribution to the literature on Public Management and Administration. The overall picture of the academic field is written from a pluralistic variety of interesting and relevant perspectives. His endeavour to picture relevant megatrends in the field, and to draw some sketches of the future, shows his wide-ranging and thorough-going mastering of the subject. Pollitt's humorous and eloquent writing style makes it a true pleasure to read the book. --Walter Kickert, Erasmus University Rotterdam, the NetherlandsThis truly is an advanced introduction, by one of the field's great masters. It's a book we've long needed and, in a style that's eminently accessible and enjoyable, plows important new ground. It's a must-read for students just starting out and for scholars charting the field's future. --Don Kettl, University of Maryland, College ParkTable of ContentsContents: 1. What Kind of a Subject is Public Management/Public Administration? 2. Theory 3. Methods and Approaches 4. The Public Management Community 5. The Relationship with Practice 6. Current and Future Issues (’Megatrends’) 7. Public Management in Interesting Times References Index

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Book SynopsisThis is a timely, important book for fiscal policy-makers and budget practitioners. It assesses why some advanced democracies were prepared for the global financial crisis and others were not, and how some countries responded in ways that exacerbated fiscal instability. Its dozen country cases offer highly relevant lessons for mitigating cyclical disturbances that frequently beset national budgets and for managing public finances during turbulent times. The key takeaway message is that government capacity and budget policies matter and should dispel the notion that all countries are helpless when crisis strikes.'- Allen Schick, University of Maryland, USThe global financial crisis of 2007-09 constituted the biggest shock to the economies of the OECD nations since the Second World War, testing budgetary systems and causing most of their governments to move into intense crisis mode. Policy responses by governments and international authorities included massive interventions to stabilize markets and economies, and significant adjustments to fiscal policy regimes. How governments reacted to the crisis, which was manifested differently in each jurisdiction, had significant political implications for sitting governments and led to reforms of fiscal policy and budgetary regimes, which have since continued to wrestle with slow economic growth and strained public finances.This singular shock provides the editors and authors of this book with an intriguing opportunity to examine how different OECD budgetary systems performed. The contributions frame and assess how governments responded to the challenge and how their budget systems evolved in the aftermath, with a focus on strategy, decision-making and balancing competing demands. Chapters cover the EU, North America and Asia, including comparison between countries that fared well, those who were moderately affected and those countries massively affected by the global financial crisis.This timely book will appeal to students and academics seeking an international understanding and analysis of the effects and consequences of the global financial crisis.Contributors: M.G. Arghyrou, R. Boyle, S. Davidsen, T. Degen, D.M. Fantone, D.A. Good, M. Horie, L. Jensen, E. A. Lindquist, M. Mulreany, P.T. Pereira, P.L. Posner, J. de Vries, J. Wanna, L. Wemans, E. Zapico-GoñiTrade Review‘This is a timely, important book for fiscal policy-makers and budget practitioners. It assesses why some advanced democracies were prepared for the global financial crisis and others were not, and how some countries responded in ways that exacerbated fiscal instability. Its dozen country cases offer highly relevant lessons for mitigating cyclical disturbances that frequently beset national budgets and for managing public finances during turbulent times. The key takeaway message is that government capacity and budget policies matter and should dispel the notion that all countries are helpless when crisis strikes.’ -- Allen Schick, University of Maryland, College Park, USTable of ContentsContents: Acknowledgements 1. Meeting the Challenge of the Global Financial Crisis in OECD Nations – Fiscal Responses and Future Challenges Evert A. Lindquist, Jouke de Vries and John Wanna 2. The United States Response to the Global Financial Crisis – From Robust Stimulus to Fiscal Gridlock Paul L. Posner and Denise M. Fantone 3. Canada’s Reactive Budget Response to the Global Financial Crisis – From Resilience and Brinkmanship to Agility and Innovation David A. Good and Evert A. Lindquist 4. Australian and New Zealand Responses to the ‘Fiscal Tsunami’ of the Global Financial Crisis – Preparation and Precipitous Action with the Promise of Consolidation John Wanna 5. Budgeting in Japan after the Global Financial Crisis – Postponing Decisions on Crucial Issues Masahiro Horie 6. Budgetary Challenges in The Netherlands – Resuming Business after a Turbulent Time Jouke de Vries and Tom Degen 7. The Global Financial Crisis in Denmark and Sweden – A Case of Management ‘Lite’ Lotte Jensen and Sysser Davidsen 8. Spain Facing the Global Financial Crisis – Cutting Public Spending and Struggling with Structural Reforms Eduardo Zapico-Goñi 9. Portugal and the Global Financial Crisis – Short-sighted Politics, Deteriorating Public Finances and the Bailout Imperative Paulo T. Pereira and Lara Wemans 10. The Global Financial Crisis in Greece – Its Background Causes, Escalation and Prospects for Recovery Michael G. Arghyrou 11. Managing Ireland’s Budgets During the Rise and Fall of the ‘Celtic Tiger’ Richard Boyle and Michael Mulreany 12. Readiness, Resilience, Reform and Persistence of Budget Systems after the GFC – Conclusions and Implications Evert A. Lindquist, Jouke de Vries and John Wanna Index

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Book SynopsisNew Perspectives in Policing: Stress, Public Perception and Leadership' is a new collection of articles that represent the very highest level of scholarship focussing on the management and practice of Policing. Drawn together from one of the leading journals in the field, Policing: An International Journal of Police Strategies & Management, these articles examine the evolving nature of Policing policy, practice and management in an era of ever increasing demands for efficiency, transparency and accountability. The collection assesses the impact of public perception, stress, and leadership, presenting detailed analyses and new conceptual frameworks.Providing international perspectives, the articles include case studies on: - US public perceptions towards police forces;- the impact of stress and gender on Swedish officers; - Chinese college student's perception of police, and - an analysis of complaints of police misconduct. This book provides policy makers, academics and senior police officers with an essential and convenient analyses and examination of some of the most important factors impacting policing and law enforcement today.

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Book SynopsisIs our civil service fit for purpose? Michael Coolican takes John Reid's damning statement about the Home Office as his point of departure for a comprehensive overview and evaluation of the machinery behind the government and the people who make public services work on a daily basis. Beginning with Henry VIII's chief minister Thomas Cromwell, Michael Coolican takes us on an odyssey through the history of the British civil service, starting with a time when public positions were sold and traded through Royal Warrant. Coolican examines the radical reforms of the Victorian era which entrenched a culture of elitism, misogyny and distrust of high-quality data as a basis for decision making, that, in some areas, persists to this day. A former high-level civil servant with forty years of experience, Coolican has produced a pithy and, where necessary, ruthless analysis of the civil service and its relationship with government, especially at Cabinet level, bringing to bear detailed and extensive research informed by a true insider.

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Book SynopsisFor those bold enough to lead in this age of austerity, the challenges are immense. Seismic shifts have taken place in the public and third sectors. Political, economic, technological, and social change are driving profound transformation of organizational models, making predictability and stability elusive. The combined effects of the economic downturn and cutbacks in spending are hitting leaders in the public and third sectors hard. Written by leaders in these sectors, this book provides an opportunity for the voices of those rarely considered in the literature on leadership to be heard. Each leader has contributed their personal reflections of what leadership means to them and their experience of it. They also consider the complex challenges they face as they grapple with changes in the economy, polity and society. Public and Third Sector Leadership: Experience Speaks provides an analysis of the research in the public and third sectors and the reflections written by each leader, highlighting the key themes from each sector. This is a unique opportunity to hear from the men and women who have demanding leadership positions in the public and third sectors in the UK today.Trade ReviewLeaders working in the public and third sector in small and large organizations in the UK describe their experiences with leadership and what it means to them, as well as the complex challenges they face, particularly in times of austerity and change. After a chapter on current approaches to leadership, chapters provide insights from these leaders (organized by sector), as well as information on the sector, its context and changes, the nature of leadership, leadership theory and development, and key themes. -- Annotation * (protoview.com) *Table of Contents1. Introduction 2. Current Approaches to Leadership 3. The Public Sector 4. The Third Sector 5. Conclusion

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Book SynopsisThis research review discusses some of the most influential literature in the area of empirical health economics. Health economics provides empirical evidence to aid decision-making across a broad spectrum of issues in health and health care. This evidence is often derived from econometric methods. This literature analysis covers landmark contributions to the development and application of these methods which span the field, ranging from structural models, models for health care costs and other microeconometric approaches, including bayesian methods, longitudinal data, applications to health technology assessment, along with field experiments and policy evaluation. This review will be of interest to economic researchers and students as well as health scholar's wishing to explore the development of modern econometrics applied to health policy. Table of ContentsContents: Introduction Andrew M. Jones PART I STRUCTURAL APPROACHES TO HEALTH AND HEALTH CARE 1. Richard Auster, Irving Leveson and Deborah Sarachek (1969), ‘The Production of Health, an Exploratory Study’, Journal of Human Resources, 4 (4), Autumn, 411–36 2. Mark R. Rosenzweig and T. Paul Schultz (1983), ‘Estimating a Household Production Function: Heterogenity, the Demand for Health Inputs, and Their Effects on Birth Weight’, Journal of Political Economy, 91 (5), October, 723–46 3. Gary S. Becker, Michael Grossman and Kevin M. Murphy (1994), ‘An Empirical Analysis of Cigarette Addiction’, American Economic Review, 84 (3), June, 396–418 4. Donna B. Gilleskie (1998), ‘A Dynamic Stochastic Model of Medical Care Use and Work Absence’, Econometrica, 66 (1), January, 1–45 5. Marcos Vera-Hernández (2003),’Structural Estimation of a Principal Agent Model: Moral Hazard in Medical Insurance’, RAND Journal of Economics, 34 (4), Winter, 670–93 6. Peter Arcidiacono, Holger Sieg and Frank Sloan (2007), ‘Living Rationally Under the Volcano? An Empirical Analysis of Heavy Drinking and Smoking’, International Economic Review, 48 (1), February, 37–65 PART II METHODS FOR HEALTH CARE COSTS 7. Naihua N. Duan, Willard G. Manning, Jr., Carl N. Morris and Joseph P. Newhouse (1983), ‘A Comparison of Alternative Models for the Demand for Medical Care’, Journal of Business and Economic Statistics, 1 (2), April, 115–26 8. Williard G. Manning (1998),’The Logged Dependent Variable, Heteroscedasticity, and the Retransformation Problem’, Journal of Health Economics, 17 (3), June, 283–95 9. David K. Blough, Carolyn W. Madden, and Mark C. Hornbrook (1999), ‘Modeling Risk Using Generalized Linear Models’, Journal of Health Economics, 18 (2), April, 153–71 10. Donna B. Gilleskie and Thomas A. Mroz (2004), ‘A Flexible Approach for Estimating the Effects of Covariates on Health Expenditures’, Journal of Health Economics, 23 (3), March, 391–418 11. Anirban Basu and Paul J. Rathouz (2005),’Estimating Marginal and Incremental Effects on Health Outcomes Using Flexible Link and Variance Function Models’, Biostatistics, 6 (1), January, 93–109 12. Willard G. Manning, Anirban Basu and John Mullahy (2005), ’Generalized Modelling Approaches to Risk Adjustment of Skewed Outcomes Data’ Journal of Health Economics, 24 (3), May, 465–88 13. Andrew M. Jones, James Lomas and Nigel Rice (2015),’ Healthcare Cost Regressions: Going Beyond the Mean to Estimate the Full Distribution’, Health Economics, 24 (9), April, 1192–212 PART III MICROECONOMETRIC METHODS APPLIED TO HEALTH 14. John Mullahy (1986),’Specification and Testing of Some Modified Count Data Models’, Journal of Econometrics, 33 (3), December, 341–65 15. Bryan Dowd, Roger Feldman, Steven Cassou and Michael Finch (1991), ‘Health Plan Choice and the Utilization of Health Care Services’, Review of Economics and Statistics, 73 (1), February, 85–93 16. Marcel Kerkhofs and Maarten Lindeboom (1995), ‘Subjective Health Measures and State Dependent Reporting Errors’, Health Economics, 4 (3), May–June, 221–35 17. Winfried Pohlmeier and Volker Ulrich (1995), ’An Econometric Model of the Two-Part Decisonmaking Process in the Demand for Health Care’, Journal of Human Resources, 30 (2), Spring, 339–61 18. Partha Deb and Pravin K. Trivedi (1997),’Demand for Medical Care by the Elderly: A Finite Mixture Approach’, Journal of Applied Econometrics, 12 (3), May/ June, 313–36 19. David M. Zimmer and Pravin K. Trivedi (2006), ‘Using Trivariate Copulas to Model Sample Selection and Treatment Effects: Application to Family Health Care Demand’, Journal of Business and Economics Statistics, 24 (1), January, 63–76 PART IV BAYESIAN APPROACHES 20. Gary Koop, Jacek Osiewalski and Mark F.J. Steel (1997),’Bayesian Efficiency Analysis through Individual Effects: Hospital Cost Frontiers’, Journal of Econometrics, 76 (1-2), February, 77–105 21. Barton H. Hamilton (1999),’HMO Selection and Medicare Costs: Bayesian MCMC Estimation of a Robust Panel Data Tobit Model with Survival’, Health Economics, 8 (5), July, 403–14 22. John Geweke, Gautam Gowrisankaran and Robert J. Town (2003),’Bayesian Inference for Hospital Quality in A Selection Model’,Econometrica, 71 (4), July, 1215–38 23. Partha Deb, Murat K. Munkin and Pravin K. Trivedi (2006),’Bayesian Analysis of the Two-Part Model with Endogeneity: Application to Health Care Expenditure’, Journal of Applied Econometrics, 21 (7), November, 1081–99 PART V LONGITUDINAL AND SPATIAL APPROACHES 24. José M. Labeaga (1999),’A Double-Hurdle Rational Addiction Model with Heterogeneity: Estimating the Demand for Tobacco’, Journal of Econometrics, 93 (1), November, 49–72 25. Paul Contoyannis, Andrew M. Jones and Nigel Rice (2004), ’The Dynamics of Health in the British Household Panel Survey’, Journal of Applied Econometrics, 19 (4), July–August, 473–503 26. Teresa Bago d’Uva (2006),’Latent Class Models for Utilisation of Health Care’, Health Economics, 15 (4), March, 329–43 27. Francesco Moscone, Martin Knapp and Elisa Tosetti (2007),’Mental Health Expenditure in England: A Spatial Panel Approach’, Journal of Health Economics, 26 (4), July, 842–64 PART VI ECONOMETRICS AND HEALTH TECHNOLOGY ASSESSMENT 28. Mark McClellan, Barbara J. McNeil and Joseph P. Newhouse, (1994), ‘Does More Intensive Treatment of Acute Myocardial Infarction in the Elderly Reduce Mortality?, Journal of the American Medical Association, 272 (11), September, 859–66 29. Jeffrey S. Hoch, Andrew H. Briggs and Andrew R. Willan (2002), ’Something Old, Something New, Something Borrowed and Something Blue: A Framework for the Marriage of Health Econometrics and Cost-Effectiveness Analysis’, Health Economics, 11 (5), January, 415–30 30. Anirban Basu, James J. Heckman, Salvador Navarro-Lozano and Sergio Urzua (2007),’Use of Instrumental Variables in the Presence of Heterogeneity and Self-Selection: An Application to Treatments of Breast Cancer Patients’, Health Economics, 16 (11), October, 1133–57 PART VII FIELD EXPERIMENTS 31. Willard G. Manning, Joseph P. Newhouse, Naihua N. Duan, Emmett B. Keeler and Arleen Leibowitz (1987),’Health Insurance and the Demand for Medical Care: Evidence from a Randomized Experiment’, American Economic Review, 77 (3), June, 251–77 [27] 32. Paul Gertler (2004), ‘Do Conditional Cash Transfers Improve Childs Health? Evidence from PROGRESA’s Control Randomized Experiment’, American Economic Review, 94 (2), May, 336–41 33. Amy Finkelstein, Sarah Taubman, Bill Wright, Mira Bernstein, Jonathan Gruber, Joseph P. Newhouse, Heidi Allen, Katherine Baicker, and the Oregon Health Study Group (2012), ‘The Oregon Health Insurance Experiment: Evidence From The First Year’, Quarterly Journal of Economics, 127 (3), August, 1057–106 PART VIII QUASI-EXPERIMENTS AND POLICY EVALUATION 34. David Card and Lara D. Shore-Sheppard (2004),’Using Discontinuous Eligibility Rules to Identify the Effects of the Federal Medicaid Expansions on Low-Income Children’, Review of Economics and Statistics, 86 (3), August, 752–66 35. Arild Aakvik, James J. Heckman and Edward J. Vytlacil (2005), ‘Estimating Treatment Effects for Discrete Outcomes when Responses to Treatment Vary: An Application to Norwegian Vocational Rehabilitation Programs’, Journal of Econometrics, 125 (1–2), April, 15–51 36. Gerard J. van den Berg, Maarten Lindeboom and France Portrait (2006),’Economic Conditions Early in Life and Individual Mortality’, American Economic Review, 96 (1), March, 290–302 37. Sandra E. Black, Paul J. Devereux and Kjell G. Salvanes (2007),’From The Cradle to the Labor Market? The Effect of Birth Weight on Adult Outcomes’, Quarterly Journal of Economics, 122 (1), February, 409–39 38. Douglas Almond and Joseph J. Doyle Jr (2011),’After Midnight: A Regression Discontinuity Design in Length of Postpartum Hospital Stays’, American Economic Journal: Economic Policy, 3 (3), August, 1–34 39. Martin Gaynor, Rodrigo Moreno-Serra and Carol Propper (2013), ‘Death by Market Power: Reform, Competition, and Patient Outcomes in the National Health Service’, American Economic Journal: Economic Policy, 5 (4), November, 134–66 Index

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Book SynopsisThis important book focuses on particular aspects of the development and implementation of community partnerships based in - and focused on - neighborhoods, municipalities, and regions. Throughout the book, David J. Maurrasse stresses the importance of philanthropy and representation from different types of organizations across public, private, and nongovernmental spectrums. In observing these collaborative efforts both in the US and various countries including Colombia, Malawi, England, India and Australia, two dynamics are emphasized: the role of private philanthropic institutions and their resources in facilitating the creation and continuation of these partnerships, along with the role of nongovernmental organizations as important enduring institutions in localities that are not, historically, considered as agents of community and economic development. It provides an evolving perspective on community partnerships particularly during the COVID-19 pandemic, and racial and income inequity, introducing the geographical, historical and cultural context behind these. Furthermore, the author defines and describes various roles in community partnerships and offers suggestions to help leverage these.Providing insightful case studies on the topic, this book will be key reading for practitioners in the field of community engagement at nonprofit institutions, such as universities, hospitals and philanthropic organizations. It will also be of use for academic researchers focusing on community studies and strategic partnerships.Trade Review‘As this volume trenchantly documents, our world faces the ravages of a perfect storm, shedding a glaring light on the disparate impact in our local communities of long-standing systemic racism, continually widening wealth gaps, and a raging global pandemic. Under this spotlight, the urgency and timeliness of strategic, cross-sector sustainable partnerships among organizations anchored in place, undergirded by enlightened philanthropy, and committed to moving the needle on the public good, could not be clearer. By documenting the efforts of ten such partnerships-in-place, spanning localities across the US and the globe, David Maurrasse brings home forceful shared lessons for progress.’ -- Nancy Cantor, Rutgers University-Newark, USTable of ContentsContents: 1. Introduction PART I PHILANTHROPY, NONGOVERNMENTAL ORGANIZATIONS, AND COMMUNITY PARTNERSHIP 2. Evolving thinking on community partnerships 3. The nongovernmental sector and philanthropy PART II COMMUNITY PARTNERSHIPS IN THE UNITED STATES 4. Introduction to Part II 5. The Newark Anchor Collaborative 6. Memphis Medical District Collaborative 7. Southeast Los Angeles Collaborative 8. Central Corridor Anchor Partnership 9. Quality Jobs Fund PART III INTERNATIONAL COMMUNITY PARTNERSHIPS 10. Introduction to Part III 11. Colombia: Rebuilding El Salado 12. Malawi: Chipatala Cha Pa Foni 13. England: young Black men’s employment program in London – the Moving On Up initiative 14. India: Parivartan – health in Bihar 15. Australia: Metropolitan partnerships – Victoria PART IV LESSONS AND THE FUTURE 16. Introduction to Part IV 17. Successes and challenges 18. Future opportunities, considerations, and directions References Index

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Book SynopsisThis timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.Addressing multiple levels of analysis, the Handbook shows how performance management can enable high performance if governance, systems, organization and individual components are aligned. Written by an international team of both academics and practitioners, chapters offer insights into why changes in practice need to occur, how to make such changes possible, and what these changes require from a practical standpoint. The Handbook also highlights current limitations in public sector performance management and suggests new initiatives for performance management frameworks.Scholars of public policy in human resources, administration and management looking for exemplary current research in these fields will find this Handbook invaluable. It will also be of interest to public administration and human resources practitioners looking to develop new practice and create new ways of thinking and behaving in the aftermath of global upheaval.Trade Review'This is a timely and wide-ranging collection, bringing systems thinking and multi-level analysis to the framing and the analysis of performance management in public organizations. This is a valuable contribution, encouraging the reader to reflect continually on the purposes and goals of performance management in any particular context.' -- Jean Hartley, The Open University, UK'Performance is one of the core themes in contemporary public management. This Handbook offers a fascinating collection of perspectives on making performance management work. The contributions skillfully explain how performance management is not about compliance but about the engagement of people. The Handbook on Performance Management in the Public Sector is an essential next step in understanding how performance management can contribute to performance in governance institutions and volatile settings.' -- Wouter Van Dooren, University of Antwerp, Belgium'Managing performance is now center stage in business, but the public sector context is different and requires unique solutions. The authors in this Handbook, all experts in their fields, explain everything we need to know to get better at managing this essential task.' -- Peter Cappelli, The Wharton School, University of Pennsylvania, USTable of ContentsContents: 1 Reinventing performance management in the public sector 1 Jane Gunn, Kristy Zwickert and Kathy Hilyard PART I GOVERNANCE AND SYSTEMS: WHY PUBLIC SECTOR PERFORMANCE RESEARCH APPROACHES ARE CHANGING 2 Not my problem: the impact of siloed performance management on policy design and implementation 28 Sue Olney 3 Applying behavioural science to performance management 42 Donald Moynihan 4 Performance measures for governance systems 55 Sharron O’Neill and Jim Rooney 5 How can public service performance management be understood at a systems level? 72 Karen Gardner 6 Causes of gaming in performance management 82 Jeannette Taylor 7 A test of wills? Exploring synecdoche and gaming in the national literacy and numeracy performance monitoring regime 96 Joseph Drew and Janine O’Flynn 8 Managing the complexity of outcomes: a new approach to performance measurement and management 111 Max French, Toby Lowe, Rob Wilson, Mary-Lee Rhodes and Melissa Hawkins PART II ORGANIZATIONS AND EMPLOYEES: PERFORMANCE MANAGEMENT AND CAPABILITY DEVELOPMENT – THE AGENDA OF THE FUTURE? 9 Prospects for more informal and continuous performance conversations in the Australian Public Service 140 Michael O’Donnell 10 The changing nature of work: time to return to performance fundamentals? 152 Helen Dickinson and Janine O’Flynn 11 Assessing organization performance in public sector systems: lessons from Canada’s MAF and New Zealand’s PIF 169 Barbara Allen, Evert Lindquist and Elizabeth Eppel 12 Making performance management work in developing countries through system integration: the perspective from Ghana 185 Frank Louis Kwaku Ohemeng 13 The high performance government organization: a different approach to effective improvement 209 André de Waal and Paul Jan Linker 14 Performance management and common purpose: rethinking solutions to inter-organizational working 229 Fiona Buick 15 Who is accountable for capability development? 249 Samantha Johnson 16 Modern employee performance management in the U.S. Federal Government 259 Rebecca S. Ayers 17 Using performance management to drive employee engagement in the public sector 276 Edward M. Mone and Manuel London 18 Designing performance management to be an ethical tool 294 Deborah Blackman, Fiona Buick and Michael O’Donnell 19 Conclusion to the Handbook on Performance Management in the Public Sector 308 Deborah Blackman, Fiona Buick, Karen Gardner, Miriam Glennie, Samantha Johnson, Michael O’Donnell and Sue Olney Index

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Book SynopsisThis insightful Handbook presents readers with a comprehensive range of original research within the field of Collaborative Public Management (CPM). As a central area of study and practice in public administration, the Handbook explores the most important questions facing collaboration and provides future research directions and new areas of study.Featuring expert contributions from a diverse range of scholars, this Handbook showcases the emergence of collaborative governance research and charts connections among the multiple arenas of CPM; including public/private partnerships, emergency management and climate change management. Chapters cover the fundamental practices and limitations of CPM as well as future possibilities. Reflecting on leading theories and research, the Handbook argues that CPM is both an evolving field, as well as a varied and maturing one that is worthy of continued exploration.The Handbook will be a valuable resource to scholars and graduate students in subjects such as public administration and public policy, who are interested in examining current research and approaches within the field. The examination of collaborative initiatives will also be beneficial to administrative leaders in public services who want to understand how to lead and manage more dynamic arrangements.Trade Review‘At a time of growing complexity of pressing public policy problems, the authors in this book masterfully examine collaboration as a way to address those problems. The balanced and thoughtful assessments of the many facets of collaboration open doors to greater understanding concerning the what, how, and why behind the decision to collaborate. The new ideas presented here -- from macro network analyses to micro examinations of how to collaborate -- are a breath of fresh air. This is a “must read” for anyone interested in collaboration as a management, leadership, or policy strategy.’ -- - Rosemary O'Leary, University of Kansas School of Public Affairs, USTable of ContentsContents: Preface xxvi Acknowledgements xxix Introduction: collaborative public management as an emergent field xxx Jack Wayne Meek PART I PRACTICES AND PATTERNS OF COLLABORATIVE PUBLIC MANAGEMENT 1 Collaboration: what does it really mean? 2 Margaret Stout and Robyn Keast 2 The collaborative governance networks literature: a comprehensive and systematic review 21 Göktuğ Morçöl, Eunsil Yoo, Shahinshah Faisal Azim, and Aravind Menon 3 Negotiation within collaborative networks 35 Elise Boruvka and Lisa Blomgren Amsler 4 Mapping the communities of practice of public administrators 51 Christopher Koliba 5 The generation and selection of diversity in collaborative processes: an evolutionary view 69 Lasse Gerrits and Robin Chang 6 The complexity of integrating sustainability with transportation asset management processes: governance of intergovernmental decision-making on prioritizing transportation infrastructure projects 83 Asim Zia and Christopher Koliba PART II ARENAS OF COLLABORATIVE PUBLIC MANAGEMENT 7 Hybridity and the search for the right mix in governing PPP collaboration 97 Erik Hans Klijn, Joop Koppenjan, and Rianne Warsen 8 Collaborative governance of freshwater 113 Elizabeth Eppel and Jackie Dingfelder 9 Collaborative emergency management: effectiveness of emergency management networks 130 Jenna Tyler and Naim Kapucu 10 A ‘Key Actors Governance Framework’ (KAGF) for nature-based solutions to societal challenges 148 Siobhan McQuaid, Mary Lee Rhodes and Aitziber Egusquiza Ortega 11 Local governments and shared services: insights on institutional mechanisms, partners, and purpose 163 Jun Li, José Sánchez, Jered B. Carr, Michael D. Siciliano 12 Who will risk interlocal collaboration? 180 Evan Walter and Kurt Thurmaier 13 Collaboration in public budgeting 197 Marcia L. Godwin 14 Democratizing network governance: the role of citizen input 212 Sofia Prysmakova-Rivera 15 From collaborative responsiveness to collaborative empowerment 225 Thomas Andrew Bryer PART III THE LIMITS OF COLLABORATIVE PUBLIC MANAGEMENT 16 Tribal sovereignty and the limits and potential of inter-governmental collaboration 237 Kathy Quick 17 Functional collective action dilemma and collaborative management 252 Heewon Lee 18 Collaborative governance of SDGs: a welfare economics view 266 Frank Naert 19 Limitations of collaborative public management in American fiscal federalism 283 Soomi Lee PART IV ADVANCING COLLABORATIVE PUBLIC MANAGEMENT PERFORMANCE 20 Improving the use of science in collaborative governance 297 Tomas M. Koontz and Craig W. Thomas 21 Collaborating in high-reliability settings 315 Olivier Berthod and Jörg Sydow 22 Fostering sustainable community outcomes through policy networks: a dynamic performance governance approach 333 Carmine Bianchi 23 Continuous improvement (CI) in collaborative management 357 Robert Agranoff 24 Implementation in collaboration governance 386 Tina Nabatchi and Kirk Emerson 25 The social embedding of generic governance instruments 405 Christopher Ansell, Eva Sørensen and Jacob Torfing 26 Collaborative governance under stress: limits, failure, renewal 425 Louise K. Comfort Epilogue: the significance of collaborative public management 442 Jack Wayne Meek Index

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Book SynopsisBringing together over fifty leading global experts, this Research Handbook provides a state-of-the-art overview of research findings regarding Human Resource Management (HRM) in the public sector. Original chapters provide useful insights from two different disciplines: public administration and HRM. They illustrate that the public context of organisations matters and discuss research findings detailing how this plays out in practice.Divided into six distinct parts, this Research Handbook covers the key areas of strategic HRM, the HRM cycle, HRM and the outcomes, linking mechanisms in the HRM value chain, as well as HRM and context. Providing crucial information, Part VI examines the main future challenges for HRM in public organisations and provides extensive knowledge across different areas for future research.This engaging Research Handbook will be an excellent resource for scholars in public administration as well as HRM practitioners and scholars with interests in the public contexts and how this affects HRM. It will also provide obligatory reading for advanced students to understand the distinctiveness of HRM in public organisations.Trade Review’This edited volume by Steijn and Knies is a unique and much-needed book that caters to audiences in two academic disciplines. For scholars of public administration and public management, it showcases how HRM ultimately affects the success of public policy and the quality of public service provision. For HRM scholars, the book illuminates how HRM in public organisations is not business as usual, as their distinctive characteristics serve as critical contingency factors. For both audiences, this book generously provides state-of-the-art insights by an international ensemble of researchers.’ -- Joris van der Voet, Leiden University, the Netherlands‘This is a very necessary book. It contributes with a strategic perspective on HRM in the public sector. Especially the insights on horizontal and vertical fit combined with implementation/action and the parts about people management and leadership are inspiring. The contributors are an excellent mix of top researchers and young talents.’ -- Lotte Bøgh Andersen, Aarhus University, Denmark‘This is a welcomed and long overdue Research Handbook that brings together scholars from across the globe to address key questions relating to the management of people in public sector organisations. Clarification is provided on “what are public organisations” and the need for a distinctive approach to HRM within a context where organisations have multiple and often competing outcomes. People management rightly takes centre stage with employee well-being featuring alongside organisational performance. Congratulations to all contributors!’ -- Julian Gould-Williams, Cardiff University, UKTable of ContentsContents: 1 Introduction to the Research Handbook on HRM in the Public Sector 1 Eva Knies and Bram Steijn PART I STRATEGIC HRM 2 Picking up the HRM pieces: why fit doesn’t fit in the public sector 14 Paul Boselie, Jaap Paauwe and Riccardo Peccei 3 Leadership in the public sector: concepts, context and outlooks 29 Laura Bundgaard, Christian Bøtcher Jacobsen and Ulrich T. Jensen 4 People management in public organisations 43 Julia Penning de Vries and Brenda Vermeeren 5 Transitions in the organisational design of the HR function in the public sector 59 Sophie Op de Beeck, Ellen Daniëls and Annie Hondeghem PART II HRM CYCLE 6 Recruitment and selection: still a model employer? 77 Ann-Kristina Løkke 7 Performance management 91 Adelien Decramer, Mieke Audenaert, Bert George and Beatrice Van der Heijden 8 Compensation and benefits 105 Jared J. Llorens 9 Learning and development in the public sector 119 Marian Thunnissen and Jos Sanders 10 Workforce planning: shifting assumptions in a precarious reality 132 Heather Getha-Taylor 11 Voluntary turnover in public organisations 145 Jessica Sowa PART III HRM AND OUTCOMES 12 HRM and organisational effectiveness in the public sector 159 Ahmed Mohammed Sayed Mostafa 13 HRM and well-being in the public sector 172 Rick Borst and Rutger Blom 14 HRM and social legitimacy in the public sector 189 Peter Leisink and Peter Boxall PART IV HRM VALUE CHAIN: LINKING MECHANISMS 15 How does the alphabet soup of person–environment fit taste in the public sector? A typology of linking mechanisms 203 Robert K. Christensen and Breck Wightman 16 Job demands-resources model: toward an institutional reading 218 David Giauque and Rafaël Weissbrodt 17 Self-determination theory 232 Christina W. Andrews 18 Public service motivation and human resource management 245 Guillem Ripoll and Adrian Ritz 19 The psychological process view of bureaucratic red tape 260 Sanjay K. Pandey PART V HRM AND CONTEXT 20 The public sector as a distinctive employer: resilience and renewal? 277 Stephen Bach and Ian Kessler 21 Different systems, different civil service, different HRM: a comparison of HRM approaches in Anglo-Saxon and Rechtsstaat systems 292 Jessica Breaugh and Gerhard Hammerschmid 22 HRM in different countries 307 Wolfgang Mayrhofer and Marco Rapp PART VI FUTURE CHALLENGES 23 Future challenges related to work pressure 323 Laura den Dulk, Marjan Gorgievski and Bram Peper 24 Future challenges related to retaining an employable workforce 337 Jasmijn van Harten and Ricardo Rodrigues 25 Future challenges related to a diverse workforce 349 Norma Riccucci and Mauricio Astudillo Rodas 26 Future challenges related to technological developments 361 Brenda Vermeeren and Fabian Dekker 27 Future challenges related to changing public service provision: HRM implications of balancing old and new public servant characteristics 376 Zeger van der Wal 28 HRM in the public sector: taking stock and looking ahead 390 Bram Steijn and Eva Knies Index

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Book SynopsisThis cutting-edge Research Handbook brings together international scholars to provide a comprehensive overview of motivation within and beyond the field of public administration. Discussing the implications of contemporary research for theory and practice, it offers suggestions for the development of future research in the field. Contributions offer cross-disciplinary and interdisciplinary insights into the theories that underpin motivation research and how motivation drives decisions across public, nonprofit, and private sector settings, highlighting key sector differences that influence decision-making. Covering a wide range of core motivational topics and subfields relevant to the study of public and nonprofit administration, chapters emphasize the key motivational factors that affect employee recruitment, selection, and retention and how they affect – and are affected by – employee behavior. Providing a wide-ranging coverage of the field, this Research Handbook is critical reading for scholars, researchers, and upper-level students of public administration and policy. It will also benefit practitioners in public and nonprofit organizations in need of a deeper understanding of the links between motivation and employee behavior.Trade Review‘This book is a breath of fresh air illuminating the theory and practice of motivating, cultivating, and caring for the public sector workforce at all levels of government. It is a must-read for scholars, practitioners, and students interested in building and sustaining a well-run public service.’ -- Rosemary O’Leary, University of Kansas, US‘Stazyk and Davis have assembled an all-star cast of public sector motivation researchers, from rising stars to revered veterans. This compendium of cutting-edged knowledge will surely become the bible for public sector motivation researchers.’ -- Leisha DeHart-Davis, University of North Carolina, Chapel Hill, US‘This comprehensive reader provides an inclusive and sweeping examination of the issues on the topic of motivation in public administration. It takes a broad view of motivation, with some coverage of public service motivation (PSM), but the book also addresses other critical topics surrounding and affecting employee motivation that are often overlooked, including non-monetary compensation, unionization, public pensions, job designs and organizational justice. The coverage of both theoretical and applied applications, and the prominent scholars contributing to the reader make it a significant contribution to the literature addressing motivational issues in public administration. It goes beyond the standard fare and is a must read for those interested in the research and practice of motivation in the field.’ -- Norma M. Riccucci, Rutgers University, US‘Every once in a while, an edited collection reframes and revitalizes the state of the art! Edmund C. Stazyk and Randall S. Davis have edited such a masterful collection by bringing together leading international scholars on public and nonprofit employee motivation, who provide an expansive and in-depth account of motivation theory, public sector context, key human resource management processes, and employee behavior.’ -- Sanjay K. Pandey, George Washington University, USTable of ContentsContents: 1 Introduction to the Research Handbook on Motivation in Public Administration 1 Edmund C. Stazyk and Randall S. Davis PART I THEORY AND FOUNDATIONS 2 The political economy of bureaucratic motivation 10 Yongjin Ahn and William Resh 3 Behavioral public administration and employee motivation 27 Carina Schott 4 The ins and outs of motivational crowding 39 Trent Engbers 5 Self-determination theory and public employee motivation research 57 Justin M. Stritch, Ulrich Thy Jensen and Michelle Allgood 6 Goals as a driver of public sector motivation 71 Edmund C. Stazyk and Jisang Kim 7 What do we know yet about public service motivation in Latin America? A review of the evolution of empirical research 89 Pablo Sanabria-Pulido and Cristian Pliscoff 8 Experiments and qualitative methods: towards a methodological framework 105 Kai Xiang Kwa PART II MOTIVATION AS A DRIVER OF SECTOR DECISIONS 9 Employee motivation across job sectors 122 Jaclyn Piatak 10 Monetary and non-monetary compensation in for-profit, nonprofit, and public organizations: comparison and competition 137 Laura Langbein and Fei W. Roberts 11 Unionization and the motivational context in public management 154 Randall S. Davis and Warefta Rahman 12 Public pensions and employment in the public sector 168 Gang Chen and Hyewon Kang 13 Unreserved fund balance management practices in US counties 183 John A. Hamman, LaShonda M. Stewart, Brian C. Chapman and Jeremy N. Phillips PART III FACTORS AFFECTING RECRUITMENT, SELECTION, AND RETENTION 14 Responsibility toward others is vital in public and non-profit organizations: can we recruit, hire, and cultivate it? 201 Neil M. Boyd and Branda Nowell 15 Merit system integrity and public service motivation in the US federal civil service: evidence on the importance of merit principles 219 Gene A. Brewer, J. Edward Kellough, and Hal G. Rainey 16 Job design and motivation: crafting the work of the public sector 234 Alexander C. Henderson and Jessica E. Sowa 17 Job design and public employee work motivation: towards an institutional reading 249 David Giauque and Rafaël Weissbrodt 18 For the children? Teachers’ motivation and systems for recruitment, retention, and evaluation 264 Stephen B. Holt 19 Public service motivation education and government career preferences: a teaching agenda 284 Leonard Bright PART IV MOTIVATION AND EMPLOYEE BEHAVIOR 20 Linking justice and employee performance in public organizations 293 Ellen V. Rubin and Minsung Michael Kang 21 Ethics, prosocial and public service motivation: disentangling their relationship and identifying the implications for the public and nonprofit sectors 307 Jessica Breaugh and Guillem Ripoll 22 Organizational identity orientation: a public sector research agenda 321 Julie Langer and Mary K. Feeney 23 Change-oriented organizational citizenship behavior in public organizations: appropriateness, opportunity, risk, and public service motivation 336 Jesse W. Campbell 24 Stressed versus motivated public employees: a systematic review of the motivation and stress literatures through a contextualized job demands-resources model 354 Rick T. Borst 25 Worked to a crisp: ‘realistic’ and ‘symbolic’ stressor effects on burnout 376 Adam C. Green 26 What happened to you? Understanding trauma and motivation in the public service workplace 386 Heather Getha-Taylor and Morgan D. Farnworth PART V CONCLUSION 27 Conclusions: where does motivation research in public administration go from here? 401 Randall S. Davis and Edmund C. Stazyk Index

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Book SynopsisOffering essential interpretations of the surge in recent literature on strategy and public management, this timely and insightful Handbook includes contributions from some of the key figures in the field, focusing on concepts such as strategic management, strategic planning, and strategizing for public purposes. Providing an in-depth examination of strategic public management as a key topic in public management and governance, this Handbook considers the interconnections between strategy, public value, and the state, and the challenges of strategizing collaborative governance. Chapters discuss the role of design-oriented practices in strategic public management, the rise of public innovation labs, business model innovation, and the financial dimension of strategy in the public sector. It also includes case studies from Australia, Europe, the United Kingdom, and the United States, illustrating the effects of Brexit, the COVID-19 pandemic, and the growth of artificial intelligence on strategic public management. This stimulating Handbook will be essential reading for students and scholars in strategic management, public management, public administration, public policy and politics, and political science. It will also be beneficial for public managers, public administrators, strategizers, local, regional, and national politicians, and network managers.Trade Review‘Ever since I wrote Creating Public Value, I have had to argue with my academic colleagues about whether the idea of “strategic public management” could be considered a legitimate academic field that should attract attention from researchers, teachers, and practitioners who were interested in developing the concepts and pedagogies that could enable public officials, and more broadly, public leaders, to do better in mobilizing and directing private and public assets towards the achievement of freer, more prosperous, more secure, more tolerant, and more just societies. This Handbook on Strategic Public Management by Carsten Greve and Tamyko Ysa provides a resounding “yes!” to that question, and goes on to explain what this subject is, and – more significantly, why it is important, and how it can be taught! I am very glad it has been written since it shows the breadth of scholarship focused on this idea, along with the depth and precision of the analytic concepts associated with the larger idea. I recommend it heartily to those who wish to understand the internal logic and potential utility of this field, and to develop it further both in theory and in practice.’ -- Mark Moore, Harvard University, USTable of ContentsContents: PART I THE FIELD: STRATEGY, PUBLIC VALUE AND THE STATE 1 Introduction to the Handbook on Strategic Public Management 2 Carsten Greve and Tamyko Ysa 2 Strategic management and the study of public agencies: a historical overview 10 Ewan Ferlie 3 Finding a role for design-oriented practice in strategic public management: a conceptual engineering approach 26 Michael Barzelay 4 Strategy at the state level 47 Alasdair Roberts 5 Is strategy possible in a federal system? 63 Donald F. Kettl 6 The strategic state: a case study of devolved government in Scotland 75 Ian C. Elliott PART II CHALLENGES, APPROACHES AND NEW SOLUTIONS 7 Public value governance and strategic public management 92 John M. Bryson, Barbara C. Crosby and Bill Barberg 8 Strategic public management in crises 114 Per Lægreid and Lise H. Rykkja 9 Cross-fertilisation of design labs and strategic public management 133 Christian Bason 10 Magic PILs to cure the ills of public management? The rise of public innovation labs as design-for-policy entrepreneurs 147 Emma Blomkamp and Jenny M. Lewis 11 A public innovation strategy from the frontline: everyday innovation 165 Anne Reff Pedersen, Vibeke Kristine Scheller and Ditte Thøgersen 12 What a democratically anchored public administrator needs to understand about artificial intelligence and strategic management 178 Christopher Koliba and Emma Spett PART III REFLECTIONS ON THE WAY FORWARD: STRATEGICALLY ACTING PUBLIC ORGANIZATIONS FOR VALUE CREATION SYSTEMS 13 Strategic planning: the way forward 196 Bert George, Rowie Huijbregts, Maria Tiggelaar, Laure Vandersmissen, Sven Vanhengel and Bishoy Louis Zaki 14 Business model innovation and the financial dimension of strategy in the public sector 211 Kuno Schedler 15 The individual public manager as a strategic actor in relation to the organizational environment 227 Kurt Klaudi Klausen 16 Strategic public management and the role of senior executives: the case of Australia 238 Linda Colley, Shelley Woods and Brian W. Head 17 Trust-based public management: conceptualization and lessons from the Swedish trust reform 260 Louise Bringselius 18 Emerging ideas for strategic public management: strategizing collaborative governance 280 Tamyko Ysa and Carsten Greve Index

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Book SynopsisPolitical leaders and institutions across the Global South are continually failing to respond to the needs of their citizens. This incisive book sets out to establish the pathways to and outcomes of accountability in a development context, as well as to investigate the ways in which people can seek redress and hold their public officials to account.Providing a timely complement to the current literature on accountability, the book features contributions from a diverse range of experienced and up-and-coming scholars and practitioners across the globe. Chapters explore questions of how improved accountability relations emerge, under what conditions they can be maintained, and what role civil-society actors, donors, and new ICT tools can and should play in developing countries. Integrating empirical case studies from Brazil, Egypt, India, Kenya, Uganda, and Zambia with a strong theoretical framework on accountability relations, the book delivers a comprehensive analysis of accountability initiatives across the Global South and ultimately reflects on how they contribute to reaching the UN Sustainable Development Goal (SDG) 16.This insightful book will be an essential resource for academics, policymakers, and practitioners worldwide who are engaged in enhancing public sector accountability and implementing SDG 16. It will also help to guide social movements and citizen-led action.Trade Review‘This insightful and comprehensive overview of diverse accountability efforts underscores persistent gaps between policy discourse, practices and outcomes. All routes to accountability turn out to be long routes. The rich case studies remind us that accountability – as both a big idea and practical goal – remains ambiguous, malleable and contested.’ -- Jonathan Fox, American University, US‘In recent years, accountability has become a popular buzzword in development. With clear and compelling cases, this important book brings empirically grounded substance to the debate, documenting multiple innovations in accountability which use a variety of strategies to contest political orders across the global south. A very useful contribution to our understanding!’ -- John Gaventa, Institute of Development Studies, UKTable of ContentsContents: Foreword xvii Introduction – public accountability in the global south: approaches and practices 1 Sylvia I. Bergh, Wil Hout, Sony Pellissery and C. Sathyamala PART I SOCIAL ACCOUNTABILITY IN THE GLOBAL SOUTH 1 Enhancing citizen voices in service delivery in India: the role of social accountability tools 23 Samuel Paul and Meena Nair 2 Social accountability initiatives in Egypt: unlocking the ‘black box’ of contextual factors 41 Yasmin Khodary 3 Governance in translation: participatory budgeting across the developing world 60 Brian Wampler and Michael Touchton 4 Making the most of tech moments in accountable governance: identifying suitable entry points, actors and contexts 77 Fletcher Tembo 5 Civil society and state accountability: holding the state accountable in the context of shrinking civic space in Kenya 99 Antony Otieno Ong’ayo 6 Right to public services: reconceptualizing the path to (social) accountability in India 126 Anognya Parthasarathy PART II ACCOUNTABILITY POLITICS FROM THE ‘SUPPLY SIDE’ PERSPECTIVE 7 Frameworks of accountability in healthcare 151 James Warner Björkman 8 Holding the Ugandan police to account: case study of the Police Accountability and Reform Project 165 Wil Hout, Natascha Wagner and Rose Namara 9 The Office of Auditor General Zambia: becoming a professional audit office that empowers the public 182 James Hathaway 10 Accountable to whom? Basic service delivery in India’s urban-development programmes 198 Arvind Balaji Rajasekaran 11 Neoliberal reforms and public accountability in the Western Balkans 221 Rachel Kurian 12 Conclusion: main findings and future challenges to public accountability 245 Sylvia I. Bergh, Wil Hout, Meenal Thakur and C. Sathyamala Index

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Book SynopsisThis innovative Handbook offers a wide-ranging overview of the multi-faceted field of public administration and management. It provides a broad approach to the discipline, addressing the range of descriptive, normative and critical theories required to diagnose public service issues and prescribe administrative action. Chapters assess the state of the field, presenting a comprehensive roadmap for future theoretical development. Featuring contributions from top international experts, the Handbook considers the key theories on the role, function and organization of public administration. It further offers critical insights on the people who work in public management, and a broad range of significant perspectives on the field. Interdisciplinary and comprehensive, it applies leading and emerging theories in public administration and management and applies them to latent and developing issues of public service and the relationship between government and society. This Handbook provides a far-reaching analysis of the field for scholars, researchers and graduate students of public administration and management, particularly those interested in an international or comparative approach to the field. Its theoretical insights will also benefit policymakers and practitioners working in public service provision in need of both trusted and innovative public management solutions.Trade Review‘Public administration is a wide-ranging and amorphous field. To make sense of it all requires a diverse range of theoretical perspectives. That is exactly what this excellent volume delivers, providing the reader with fresh perspectives on both the classic and novel big questions for governing.’ -- Donald Moynihan, Georgetown University, US‘This book is essential reading for all those scholars and practitioners who want to gain a deeper understanding of the balancing act ever-present in public administration and management to cope with classic and emerging dilemmas and the normative dimensions thereof. It sets the research agenda for the coming years.’ -- Michiel S. de Vries, Radboud University, the NetherlandsTable of ContentsContents: Introduction to the Handbook of Theories of Public Administration and Management 1 Thomas Andrew Bryer PART I THEORIES ON THE ROLE OF PUBLIC ADMINISTRATION 1 Public administration and politics: the art of separation 7 Patrick Overeem 2 Public administration and citizen participation: from isolation to activism to skepticism 19 Thomas Andrew Bryer and Nina Alvandipour 3 Public administration ethics: looking back and moving forward 30 So Hee Jeon 4 Social equity and public administration 43 Susan Gooden and Anthony Starke 5 Social justice theory in public administration: a review of critical perspectives in public administration 54 Kareem Willis and Tia Sherèe Gaynor PART II THEORIES ON THE FUNCTION OF PUBLIC ADMINISTRATION 6 Performance: making sense of forests and trees 67 Kathryn Newcomer and Clint Brass 7 Collaborative governance: processes, benefits and outcomes 80 Sofia Prysmakova-Rivera and Olga Pysmenna 8 Public sector branding: understanding and applying the concept 98 Staci M. Zavattaro and M. Blair Thomas 9 Digital government: analytical models, underlying theories, and emergent theoretical perspective 105 Qianli Yuan, Mila Gasco-Hernandez and J. Ramon Gil-García 10 Understanding administrative law: an essential skillset for public sector management 124 Stephanie P. Newbold 11 Municipal management: seeking a theoretical perspective on form of government and performance 137 Kimberly Nelson PART III THEORIES ON THE PEOPLE IN PUBLIC ADMINISTRATION 12 Public service lala-land: public service motivation research and its researchers 152 Palina Prysmakova 13 Personnel management: improving employee and organizational performance 168 Mauricio Astudillo-Rodas and Norma M. Riccucci 14 Religiosity: emphasizing public service 180 Daniel Hummel 15 Leadership: the demise and rebirth of charisma in public administration and management research 189 Ulrich Thy Jensen 16 Diversity: what it is and what it isn’t 198 Brandi Blessett 17 Gender: expanding theory in public administration and policy 207 Nicole M. Elias and Maria J. D’Agostino PART IV THEORIES ON THE ORGANIZATION OF PUBLIC ADMINISTRATION 18 Evolution and change in public organizations: efficiency, legitimacy and the resilience of core organizational elements 221 Jesse W. Campbell 19 Strategic management: public sector view 234 Jan-Erik Johanson 20 Inter-organizational relations: citizen-centered resource integration in times of complexity 252 Erik Eriksson and Andreas Hellström PART V INTERNATIONAL PERSPECTIVE ON PUBLIC ADMINISTRATION AND MANAGEMENT 21 Chile: public administration after the New Public Management 264 Cristian Pliscoff 22 Lithuania: public administration reforms during 2008–20 275 Vitalis Nakrošis 23 Chinese public administration research in mainstream PA journals: a systematic review (2002–20) 286 Hui Li and Jiasheng Zhang 24 United Kingdom: the rise and fall and rise of contemporary public administration 299 John Diamond 25 Decentralisation in Pakistan and India: a comparative review and policy implications 308 Aamer Taj and Muhammad Nouman 26 Russia: transformation of public administration in the context of digitalization 322 Nina Symanuk Index

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Book SynopsisThis comprehensive Encyclopedia is an essential reference text for students, scholars and practitioners in public management. Offering a broad and inter-cultural perspective on public management as a field of practice and science, it covers all the most relevant and contemporary terms and concepts.Organised into six thematic sections for ease of reference, the Encyclopedia comprises 78 entries written by nearly 100 leading international scholars. Entries provide a concise and accessible overview of key ideas as well as highlighting current issues and emerging areas of study.This Encyclopedia will be an important resource for students and scholars of public management as a starting point for research. It will also be useful for practitioners looking for a deeper understanding in their everyday work, as well as explanations of terms used by consultants and scholars.Key Features: Over 70 entries Accessible explanations of key concepts Cross-referenced to facilitate further reading Organised into thematic sections for ease of reference Trade Review‘In the dense landscape of reference works, this is the real thing. It brings together great scholars, offers a fascinating tour of the classics, and connects with today’s problems. It shows how far the field of public management has progressed, delivering relevant insights for public executives seeking to create public value.’ -- Arjen Boin, Leiden University, the NetherlandsTable of ContentsContents List of contributors viii Preface xi PART I Public Management Foundations 1. Bureaucracy 2 Edward C. Page 2 2. Historical Roots of Public Administration: Development of the Interaction between Political and Administrative Officeholders 7 Jos C. N. Raadschelders 3. Integrity 11 Adam Masters 4. New Public Management 16 Kuno Schedler 5. Organization Theory and Public Management 21 Renate E. Meyer and Susanne Boch Waldorff 6. Philosophy for and of Public Administration and Management 27 Edoardo Ongaro 7. Political Organizations and Public Management – An Institutional Approach 32 Per Lægreid 8. Public Management as a Design- Oriented Professional Discipline 37 Michael Barzelay 9. Public Management: The Rise, Progress and Future of a Dynamic Research Field 43 Eran Vigoda-Gadot 10. Travel of Ideas in Public Management 49 Kuno Schedler and Simon Grand PART II Public Management in Regions 11. Africa – Public Management Concepts and Developments 55 Lukamba Muhiya Tshombe, Thekiso Molokwane and Alex Nduhura 12. Asia-Pacific – Public Management Concepts and Developments 60 Faisal Ali Baig, Gambhir Bhatta and Clay Wescott 13. Europe – Public Management Concepts and Developments 65 Christoph Demmke 14. Integrated Public Management: A Perspective from the People’s Republic of China 71 Hon S. Chan 15. Latin America – Public Management Concepts and Developments 76 Marcelo Marchesini da Costa and Bruno Varella Miranda 16. Russia – Public Management Concepts and Developments 81 Alexander Kotchegura 17. US – Public Management Concepts and Developments 86 Mordecai Lee PART III Public Management in Policy Fields 18. Courts and Public Management 93 Tomas Aquino Guimaraes, Edson Ronaldo Guarido Filho and Adalmir Oliveira Gomes 19. Policing and Public Management 99 Silvia Staubli and Daniel Fink 20. Prisons and Public Management 103 Daniel Fink and Silvia Staubli 21. Public Management and Education Governance 108 Annelise Voisin 22. Public Management in Health Care: With Examples from the English NHS 112 Ewan Ferlie 23. Public Management in International Governmental Organizations 117 Valentina Mele 24 Social Enterprises 121 Karin Kreutzer 25. Universities and Higher Education Management in the Digital Age 124 Felix C. Seyfarth PART IV Public Management and Public Managers 26. Accountability and Responsibility of Public Managers 131 Raphaël Zumofen, Vincent Mabillard and Greg Porumbescu 27. City Management and City Managers 136 James H. Svara 28. Collegiality in Public Management 141 Emmanuel Lazega 29. Competence Management and Development 146 Peter Kruyen and Jessica Breaugh 30. Politician–Bureaucrat Relations 150 Tobias Bach and Kai Wegrich 31. Professionalism in Public Management 155 Mirko Noordegraaf 32. Public Management – Education and Training 161 Christoph Reichard 33. Public Personnel Management 166 Guillem Ripoll and Adrian Ritz 34. Public Service Motivation 172 James L. Perry and Adrian Ritz 35. Role-Perception of Public Managers 176 Aline Tannò 36. The Public Administration–Politics Dichotomy 181 Joseph Stull, Sarah L. Young, Elizabeth A. M. Searing and Kimberly K. Wiley PART V Public Management Areas 37. ‘Tools’ in Public Management: How Efficiency and Effectiveness are Thought to be Controlled 186 Isabella Proeller and John Siegel 38. Behavioral Strategies in Public Management: Nudges Versus Incentives 191 Pedro Rey-Biel 39. Budgeting and Budget Types 196 Riccardo Mussari 40. Change Management in Government 201 Joris van der Voet 41. Citizen Satisfaction in the Public Sector 205 Soojin Kim and Minjung Kim 42. Communication in Public Management 208 J. Suzanne Horsley 43. Corruption in Public Management 212 Giulia Mugellini and Nora Markwalder 44. Crisis Management in Government 217 Sanneke Kuipers 45. Digital Government 222 Ali Asker Guenduez 46. Entrepreneurship in Public Management 229 Luc Bernier 47. Governmental Accounting 234 Ileana Steccolini 48. Information Use in Public Management 239 Jostein Askim 49. Innovation in the Public Sector 243 Hanna de Vries 50. Innovative Financing Schemes in Public Management 247 Andreas Klasen 51. Non-Financial Information and Public Management 253 James Guthrie and Ann Martin-Sardesai 52. Open Innovations in Government 257 Taha Hameduddin 53. Outcomes-driven Public Management 262 Carolyn J. Heinrich 54. Performance Management in Public Administration 267 Roula Masou 55 Power in Public Management 272 Andrew Massey 56. Public Management Consulting: “Consultocracy” or Management Aid? 277 Michael Howlett 57. Public Management Reform 283 John Halligan 58. Public Procurement 288 Elvira Uyarra and Oishee Kundu 59. Public Value in Public Management 292 Timo Meynhardt 60. Strategic Management in National Government 297 Evan Berman and Eko Prasojo 61. Strategic Management in Public Administration 302 Isabella Proeller and John Siegel 62. Street-level Bureaucracy 307 Peter Hupe 63. Values in Public Management 314 Elio Borgonovi 64. Whistleblowing 319 Cecilia Florencia Lavena PART VI Public Management and Governance Issues 65. Corporate Governance and Hybridity of State-owned Enterprises 325 Giuseppe Grossi 66. Ecosystems in a Government Context 330 Tamyko Ysa, Kuno Schedler and Pau Conill Cristòfol 67. Interagency Collaboration 335 Chesney Callens and Koen Verhoest 68. Managerialism 340 Thomas Klikauer and Aline Tannò 69. Network Industries 346 Matthias Finger 70. Platforms for Public Value Creation 351 Francesca Casalini 71. Public Governance and Public Management 355 Kurt Klaudi Klausen 72. Public Private Partnership for Sustainable Development 360 Veronica Vecchi 73. Public Service Markets 365 Janine O’Flynn 74. Public–Private Partnerships 370 Carsten Greve and Graeme Hodge 75. Rationalities in Public Management 374 Kuno Schedler 76. Rechtsstaat and Rule of Law 378 Patricia Egli 77. Social Innovation 384 Katharine McGowan 78. Sustainability in the Public Sector 388 Niccolò Cusumano and Veronica Vecchi Index 393

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Book SynopsisThis incisive Handbook offers a timely and critical analysis of the gendered nature of public sector employment. Bringing together key theoretical, conceptual, and empirical research from around the world, Hazel Conley and Paula Koskinen Sandberg examine the ways in which female public sector workers experience intersectional discrimination in the workplace. Covering key sites of employment for women across the globe, the Handbook considers a comprehensive range of gendered public sector occupations. Chapters investigate how women's employment in public services is influenced by complex political and economic tensions, exploring core issues such as the relationship between gender, ethnicity, occupational segregation and work-life balance, flexible working, and workplace bullying; gendered pay and pension inequality; the sources of feminist activism in public sector employment; and the impact of the pandemic on feminised public sector occupations. Ultimately, the Handbook highlights that while change is possible, it will require a radical rethinking of how public services are valued and funded in society. Providing cutting-edge analysis and empirical data on gender and public sector employment, this Handbook will be an essential resource for academics and researchers interested in the role of the State as Employer. Its thought-provoking yet accessible insights into gendered employment will further benefit students of social policy, gender politics, employment relations, and the sociology of work.Trade Review‘Conley and Sandberg have brought together an impressive group of authors to uncover the reality of work in the public sector from multiple national contexts. This international collection provides insight into the dominant driving forces shaping public sector employment and the differential impact on a diversity of workers in different national settings.’ -- Geraldine Healy, Queen Mary University of London, UK‘This Handbook speaks to some of the most pressing issues impacting the pursuit of gender equity in public service. The authors provide compelling contributions that illustrate the enduring undervaluation and underutilization of women’s talents. The qualitative and quantitative analyses offer snapshots of persistent gender inequity from around the globe. Together, they present a powerful call for change.’ -- Heather Getha-Taylor, University of Kansas, US‘While advancements have been made, more work needs to be done to fully include women in governance. This Handbook brings together an impressive roster of international and interdisciplinary scholars to examine gender in public sector employment, including continuing issues and new challenges for our changing world. This is an amazing, up-to-date resource for scholars of gender and public administration.’ -- Jessica Sowa, University of Delaware, USTable of ContentsContents: 1 Introduction to the Handbook on Gender and Public Sector Employment 1 Hazel Conley and Paula Koskinen Sandberg PART I GENDER AND THE NEO-LIBERAL STATE AS EMPLOYER 2 The state as employer (and regulator) of care services in Germany 10 Karin Gottschall and Ruth Abramowski 3 Real utopias at work. Conflicts and dreams among nurses in the public sector 22 Paula Mulinari and Rebecca Selberg 4 Tensions between welfare services and competitiveness: public sector wages in competitive corporatism and the social democratic gender regime 36 Miikaeli Kylä-Laaso 5 The role of the state in promoting gender equality in public transport employment: evidence from the Global South 50 Tessa Wright 6 Gender, class and the meritocratic ideal. The case of the life sciences in Italian academia 64 Camilla Gaiaschi 7 Gendered employment in public universities: the influence of neo-liberal reforms and union policies in the case of Iceland 78 fiorger›ur Einarsdóttir and Finnborg S. Steinflórsdóttir PART II GENDER AND WORKING CONDITIONS IN THE PUBLIC SECTOR 8 Overcoming ‘administrative man’? Redoing gender in Australian public services 94 Sue Williamson and Linda Colley 9 Empowering or depleting women’s work? Public sector reform and small-scale entrepreneurship in Swedish eldercare 108 Helene Brodin and Elin Peterson 10 The dynamics influencing women to become teachers in the public sector of Pakistan 122 Mahwish Khan 11 Lean management and hybrid masculinization – a case study from the Finnish healthcare 136 Timo Aho and Laura Mankki 12 Gender differences among city managers in the United States 150 Beth M. Rauhaus, Kathryn E. Webb Farley and Robert D. Eskridge 13 The brass cliff? Women police chiefs and police reform 163 Cara E. Rabe-Hemp, Amie M. Schuck and John C. Navarro PART III WOMEN’S PAY, REWARD AND PENSIONS IN THE PUBLIC SECTOR 14 Evidencing women’s progress in Aotearoa New Zealand’s public service 176 Jane Parker, Noelle Donnelly, Janet Sayers, Amanda Young-Hauser, Patricia Loga, Selu Paea and Shirley Barnett 15 The devil is in the detail: how neoliberal design limited the successful impact of pay equity policy in New Zealand 193 Katherine Ravenswood 16 Regulating women’s pay in Finland and the UK – the role of the public sector 205 Hazel Conley and Paula Koskinen Sandberg 17 Limits of accountability: gender pay audits in Swedish municipalities 219 Minna Salminen-Karlsson and Anna Fogelberg Eriksson 18 Examining gender-based inequalities in US public sector administrative positions over time 234 Valerie H Hunt, Larra Rucker, Melissa A Taylor and Brinck Kerr PART IV WOMEN’S REPRESENTATION AND VOICE IN THE PUBLIC SECTOR 19 Trade union campaigns for early childcare and school secretarial work in Ireland 250 Pauline Cullen 20 Representation and voice in two feminised health professions 264 Cécile Guillaume and Gill Kirton 21 Rethinking exit and voice in the crisis of care – collective repertoires among welfare workers in Sweden 278 Anna Ryan Bengtsson 22 The state monetary deficit is carried on women’s backs barriers to union action in the neo-liberalised employment of teachers and social workers in Israel 292 Orly Benjamin PART V GENDER, PANDEMIC AND PUBLIC SECTOR EMPLOYMENT 23 An exploration into Black and Asian healthcare workers in the United Kingdom’s National Health Service being disproportionally affected by Covid-19 307 Beverley Brathwaite 24 Underfunding of nursing education and the precarious employment conditions of nurses: an exploration of contributing factors, COVID-19 pandemic implications, and structural solutions 320 Virginia Gunn, Michael Villeneuve, Patricia O’Campo and Carles Muntaner 25 Examining the experiences of Canadian women police during Covid-19: a liminal space for cultural change 335 Debra Langan, Carrie Sanders and Danielle Thompson 26 Public institutions and home-based teleworking in times of pandemic: a case study at the University of Valencia 348 Isabel Pla-Julián Index

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Book SynopsisRisk assessment and risk management are essential across the public sector to improve processes and outcomes. However, there is little clarity over what this actually means. This lack of understanding leads to a wide variation in risk assessment and management practice and to miscommunications of risk across professions, creating further barriers to interprofessional practice and co-creation of value across the public sector. Despite these challenges, there is a concurrent expectation that risk assessment and risk management be carried out across the sector to the highest standard, which inevitably becomes problematic. Conceptualising Risk Assessment and Management across the Public Sector explores concepts and applications of risk across the public sector to aid risk professionals in establishing a clearer understanding of what risk assessment and management is, how they might be unified across the sector, and how and where deviations across professions are needed. This book addresses these issues through providing a theory-informed discussion on the conceptualisations of risk, risk assessment, and risk management across the public sector, and through identifying where shared values and where differences exist across professions. Guidance on interprofessional risk practice and risk communication to overcome barriers is offered using a combination of theoretically underpinned approaches and exemplars from practice, presented to have broad applicability across the public sector rather than being siloed within a specific professional grouping or theoretical paradigm.Table of ContentsChapter 1. What is Risk? Chapter 2. Risk Assessment: The Three Eras of Risk Assessment Chapter 3. Risk Management Chapter 4. Risk Communication Chapter 5. Impacting on Decision Making and Outcomes Chapter 6. Inter-Professional Risk Practice and Co-Creation of Value in the Public Sector Concluding Remarks

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Book SynopsisPublic Sector Leadership in Assessing and Addressing Risk explores risk management in practice, taking a specific focus on the identification of risks in the European public sector while contextualising its Eurocentric analysis within a global setting. The volume lays important groundwork for understanding the main philosophical premises of risk management. Navigating the text's philosophical underpinnings such as 'Risk Management is a misnomer', the editors provide deep insight into global, strategic, and operational risk management that will prove invaluable for any practitioner. Providing high quality academic research, ESFIRM provides a platform for authors to explore, analyse and discuss current and new financial models and theories, and engage with innovative research on an international scale.Table of ContentsSection One: Context Chapter 1. Our Complex World; Peter C. Young and Simon Grima Chapter 2. The Public Sector Environment; Peter C. Young Chapter 3. History and Current Context; Peter C. Young Chapter 4. Public Organisation Risk Management; Peter C. Young Section Two: Assessment and Analysis Chapter 5. Assessment and Analysis I; Peter C. Young Chapter 6. Assessment and Analysis II; Peter C. Young Chapter 7. Assessment and Analysis III; Peter C. Young Section Three: Tools, Applications, Responses Chapter 8. Methods, Tools, And Techniques: Adaptive Response Measures; Peter C. Young Chapter 9. Risk Financing; Peter C. Young Chapter 10. Insurance and Alternatives; Peter C. Young Section Four: Leading on and Managing in an Uncertain World Chapter 11. Making Decisions; Peter C. Young and Rebecca Dalli Gonzi Chapter 12. Making Risk Management Work; Peter C. Young

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Book SynopsisThis innovative book sheds light on two key questions at the forefront of government-nonprofit partnerships: How are nonprofits performing? And does the involvement of nonprofits in a public service add public value? International contributors approach these questions through the conceptual lens of the “hollow state”, highlighting the diminished role of government and the implications of the growing reliance on nonprofits in delivering public service. Through a set of empirical studies in public education, public health, urban sustainability, public parks and public social welfare services, chapters identify contributing factors to the success of nonprofits in mitigating public problems through performance measurement. Identifying challenges encountered by nonprofits in their roles as government partners, as well as the challenges posed to public organizations in generating nonprofit accountability, this insightful book takes stock of performance and public value of the hollow state. This methodologically-rigorous book is critical reading for scholars, researchers and students of public governance and public management, particularly those focusing on the long-term effects of the New Public Management. Its practical insights will also benefit policymakers, as well as managers of nonprofits interested in the implications of new partnerships with government bodies.Trade Review‘LeRoux and Wright artfully compile five distinct empirical cases of nonprofit performance and synthesize core themes using a cross-cutting framework grounded in public value creation. Their book is an exemplar of a triangulated approach to inquiry, drawing from both qualitative and quantitative insights to advance understanding of nonprofit performance.’ -- Stephanie Moulton, The Ohio State University, US‘This book – edited and authored by true specialists in the field – is a valuable resource for academics, practitioners, and graduate students in understanding and assessing performance across multiple subsectors. It is accessible, both theoretically and practically, in explaining fundamental, contemporary issues in nonprofit performance management.’ -- Jurgen Willems, Vienna University of Economics and Business, AustriaTable of ContentsContents: Preface 1. Assessing performance and public value in the hollow state 1 Kelly LeRoux and Nathaniel S. Wright 2. The challenge of nonprofit accountability and quality control in the urban hollow state: the case of public education 25 Michael R. Ford 3. Are outsourced public health services linked to better health outcomes? Findings from a national study of service contracting by local health departments 43 Tianshu Zhao and Kelly LeRoux 4. The role of community action agencies in facilitating successful sustainable development in American cities 64 Nathaniel S. Wright and Tony G. Reames 5. Bridging charitable support and public service performance: a preliminary analysis of large US city park systems 85 Yuan (Daniel) Cheng, Yu Shi, and Simon A. Andrew 6. Negotiating performance: the strategic responses of associations where people in poverty raise their voice 102 Peter Raeymaeckers and Pieter Cools 7. Reconceptualizing performance: filling the hollow state with public value 125 Kelly LeRoux and Nathaniel S. Wright Index 140

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Book SynopsisThis critical book focuses on two dominant reform agendas - managerialism and politicisation - to examine the condition of Anglophone countries after 40 years of reform to public sector management and governance. Comparing four countries using the Westminster system - Australia, Canada, New Zealand and the United Kingdom - John Halligan explores the changes resulting from distinctive reform agendas, exposing performance shortfalls and unintended consequences, such as bureaucratisation. Offering a broad overview of the implementation and outcomes of key administrative developments, Halligan unpacks those traditions and conventions of governance in Anglophone countries that have been disrupted by unrestrained political executives, producing dramatic imbalances in management and governance systems. Judicious and incisive, this book will be crucial reading to postgraduate and advanced undergraduate students of public policy seeking an in-depth understanding of both historic and contemporary reforms to public management and governance. Halligan's comparative approach to public management systems will also benefit government practitioners and specialists working closely with governments.Trade Review'Reforms in Anglophone countries have influenced many countries around the world. This book, by one of the leading researchers in the field, discusses in a deep and comparative way research on the challenges of these reforms related to the long-term impact of managerialism and politicization on public governance.' --Tom Christensen, University of Oslo, Norway'Halligan's book comes at the end of a major cycle of public sector reforms, and announces a possible transformation of our politico-administrative systems as scenarios for the 21st century. His capacity to unpack the complexity of ''managerialism'', and ''politicisation'' is impressive. His focus on four Anglophone countries, as a coherent cluster, makes his analysis stronger than any other comparison. This is a ''must-read'' to understand the new tensions in our fast changing world, and how to handle these.' --Geert Bouckaert, KU Leuven Public Governance Institute, BelgiumTable of ContentsContents: 1. Reforming Anglophone Public Management and Governance 2. Administrative Tradition and Westminster in Reform Era Governance 3. Politicising the Executive Branch: Changing Roles, Resources and Relationships 4. Ministers and Mandarins under Political Management 5. Management Dilemmas 6. Contradictions in Implementing Performance Management 7. Management and Bureaucracy in a Political Milieu 8. Coordination and Collaboration 9. Long Term Reform and Public Management Systems 10. Postscript: Directions for Change Bibliography Index

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Book SynopsisDue to the COVID-19 pandemic the entire world experienced a health, humanitarian, and economic crisis with no record in the present century, leading to the paralysis of activities by voluntary or mandatory quarantines. There is great uncertainty about how long the crisis will last and how recovery will be achieved, because of this paralysis and the contraction of demand, auguring a slow recovery. Research in Administrative Sciences under COVID-19 examines the context surrounding organizations in the face of the COVID-19 Pandemic. Detailing various aspects related to companies and their competitiveness in the face of the global health crisis, chapters cover topics on intellectual capital, burnout (professional exhaustion), stress and technostress, as well as pandemic effects on the human capital of organizations. Developing upon the issues of Corporate Social Responsibility, E-commerce in times of COVID-19 and Design Thinking as a strategy for the economic reactivation of start-ups in Mexico, this volume is the result of research efforts carried out by 23 outstanding researchers from 12 Mexican and Latin American higher education institutions.Table of ContentsIntroduction; Mónica Lorena Sánchez Limón and María Luisa Saavedra García Part I: Companies and SMEs Chapter 1. The Systemic Competitiveness of Latin American MSMEs under COVID-19; María del Rosario Demuner Flores, María Luisa Saavedra García, and Elsa Esther Choy Zevallos Chapter 2. The Livelihood Business Contingency Approach to COVID-19; Arcelia Toledo López and Dora Lilia Guzmán Cruz Chapter 3. Effects of the Covid-19 Pandemic on the top seven Mexican Exporting Companies; Héctor Alonso Olivares Aguayo, and Ana Laura Medina Conde Part II: Human Capital and Knowledge Management Chapter 4. Multi-case study of Knowledge Management at UNAM. Responses under COVID-19; María Guadalupe Calderón Martínez Chapter 5. The Impact of Burnout on University Workers’ Intention to Quit in Times of COVID-19; Mónica Lorena Sánchez Limón, Mariana Zerón Félix, and Oscar Galván Mendoza Chapter 6. Issues that Impact Academic Stress when Working Remotely under COVID-19: Scale Reliability; Sergio Madero Gómez and Oscar Eliud Ortíz Mendoza Chapter 7. Technostress in University Students as an Effect of the Coronavirus Pandemic; Julián Ferrer Guerra, Martha Ríos Manríquez, and Carlos Alberto Moncada Sierra Part III: Marketing and Business Strategies Chapter 8. The Influence of E-commerce on Consumption Habits under COVID-19 in the City of Durango, Mexico; José Gerardo Ignacio Gómez Romero, Francisco Martín Villarreal Solís, and Xochitl Escamilla Arango Chapter 9. Design Thinking as a Methodological Strategy for the Economic Reactivation of Start-ups in Mexico under COVID-19; Guillermo Flores Téllez, Jaime Garnica González, and Heriberto Niccolas Morales Chapter 10. Corporate Social Responsibility in the COVID era. An Exploratory Literature Review; Alan Francisco Rodríguez Jasso, Lucero de Jesús Rodríguez Jasso, and Arturo Briseño García

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Book SynopsisBrazil is a pioneer in the development of participation policies, with the most advanced banking systems in the world and a health system that serves the majority of a population scattered over more than 8.5 million square kilometres. However, Brazil also displays one of the highest rates of social and economic inequality worldwide, unable to fight illiteracy, school dropout, lack of basic sanitation, and unemployment. The Brazilian Way of Doing Public Administration is an accessible collaboration between scholars and practitioners rich with findings applicable worldwide, exploring Brazil’s government’s functioning at various points in recent history. Comprehensively presenting public management cases and theories in two sections – public management and public policy – the chapters provide scholars and practitioners with unique and previously underexplored insights and experiences. Exploring links between administrative systems and policy performance, The Brazilian Way of Doing Public Administration is a necessary book for practitioners, policymakers and researchers in management, public administration, business, and economics.Table of ContentsIntroduction: Brazil is Not for Beginners Chapter 1. Public Sector Planning; Alexandre A. Gomide and Leandro F. Couto Chapter 2. The Open Budget and its Actions: The Brazilian Case; Welles Matias de Abreu, Marcio Luiz Albuquerque Oliveira, and Ricardo Corrêa Gomes Chapter 3. Human Resource Management in the Brazilian Public Sector; Evelyn Levy and Fernando Coelho Chapter 4. Public Finance in Brazil; Josué Pellegrini e Felipe Salto Chapter 5. The Different Shades of Public Procurement in Brazil; Renato Fenili Chapter 6. The Silent Reform: digital governance as a strategy for state reform in Brazil; Fernando Filgueiras Chapter 7. Public-Private Partnerships; Sandro Cabral Chapter 8. Performance Management in the Brazilian Public Administration; Humberto Falcão Martins, Ricardo Corrêa Gomes, and Renata Vilhena Chapter 9. Social Assistance Policy in Brazil After the Federal Constitution of 1988; Natália Guimarães Duarte Sátyro, Eleonora Schettini Martins Cunha, Isabela de Vasconcelos Teixeira, and Kelly Cordeiro dos Santos Chapter 10. Transformations in Brazilian Education from the COVID 19 Crisis; Claudia Costin Chapter 11. The Brazilian Contemporary Industrial Policy: Facts, Fallacies, and Controversies; Mauro Borges Lemos and Hamilton Ferreira Jr. Chapter 12. Environmental Perspectives in Brazil; Fabio Feldmann and Izabella Teixeira Chapter 13. The Healthcare System in Brazil: a primary care approach; Andreza Davidian and Elize Massard da Fonseca Chapter 14. State, Public Policies and Financial Inclusion; Lauro Gonzalez, Erika Lisboa, and Ettore Oriol Chapter 15. Public Policies in Innovation: Government funding S&T through a Federal Agency; Cristina Castro-Lucas, Erika Lisboa, Leopoldo Gomes Muraro, and Alerino Silva Filho Chapter 16. Public Policy Formulation in Brazil: experimentation of policy analysis to combine graduate teaching, research, and outreach; Leonardo Secchi, Luiz Filipe Goldfeder Reinecke, and Willian Carlos Narzetti Chapter 17. Public Policy Implementation in a Context of Extreme Inequality: between universalist ambitions and practical selectivity; Gabriela Lotta e Roberto Pires Chapter 18. Evaluating Public Policies and Programmes: an introduction to evaluation concepts, instruments and criteria; Paulo de Martino Jannuzzi Chapter 19. Mediations in the Interaction of Public Policies with their Implementation; Francisco Gaetani

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Book SynopsisAt last – a textbook on the public sector for students of social policy, public policy, political science and sociology. This book explains why we have a public sector and what tasks it is expected to perform.Bent Greve presents the key strengths and weaknesses of the public sector in modern European societies in a clear and straightforward fashion. He also highlights the new challenges the sector faces, including changes in global development, demography and technology.Public and private sectors are highly interdependent and Greve explores this relationship and the consequences of choosing different public expenditures and financing. He addresses differences across affluent European economies and demonstrates how countries can develop society as desired whilst ensuring that their economies remain resilient to external crises, such as the financial crisis of 2008 or the Covid-19 pandemic.Highly accessible and informative, this book will be a valuable resource for lecturers and students of social policy, public policy, political science and economic sociology. It is also essential reading for students of public sector management and administration who need to understand the fundamentals of public sector economics and political economy. Its novel interpretation of the broader role of the public sector will also be beneficial for practitioners and policy makers.Trade Review‘Recent years have witnessed the “Return of the State” after decades of spreading neo-liberalism and market ideology. Bent Greve’s book is a very well written text able to capture the old and new roles of the public sector in contemporary societies. It provides interesting and valuable insights both for scholars and students into how the relationship between the state, the market and society has been evolving and the present and future challenges.’ -- Emmanuele Pavolini, University of Macerata, Italy‘What is the public sector? Why is public spending necessary, and how is it funded and managed? Greve offers a clear, non-ideological account of the nature of the public sector in developed economies. His analysis of the complex connections between public and private, state and market, provides readers with a timely guide to this most fundamental of all relationships in the public sphere.’ -- Nick Ellison, University of York, UK‘This book is an excellent guide for students and professionals in public and social policy, helping them to understand the economic issues in policy making. The key concepts in public sector economics are clearly presented, with explanations of current debates and references to the most recent literature. The multiple economic and social effects of public sector and welfare state measures, and their mutual relationships are also well explained. Bent Greve illuminates the conceptual debate with compelling empirical illustrations which spark and maintain the interest of the reader. Last, but not the least, Greve accentuates new important topics not commonly included in textbooks: the social investment perspective and the consequences of this for policy making, international influences on national public sector economics (including EMU), and current developmental challenges for the public sector such as societal ageing, external shocks on economies and technological change.’ -- Tomáš Sirovátka, Masaryk University, CzechiaTable of ContentsContents: Preface 1. The role of the public sector 2. Allocation, distribution and stabilization 3. Market failure and other reasons for public interventions 4. Size of the public sector 5. Taxation and impact on societies 6. Fiscal policy – what works what does not work 7. Steering of the public sector economy 8. In-cash benefits – the role of the public sector 9. In-kind benefits – the service of the public sector 10. International influence, including the Economic and Monetary Union 11. A social investment perspective on public sector spending 12. Challenges for the public sector – a few concluding remarks Index

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Book SynopsisTruth and power have a difficult relationship. Decision makers are often required to make judgements that depend upon specialized knowledge and thus reluctantly surrender power. They are apt to reject advice inconsistent with their perceived interests, experiences and cognitive capacities. Speaking Truth to Power aims to guide the reader through the tangled relationship between truth and power, manifesting as the interplay between experts and decision-makers in society.Through a combination of careful observation and original analysis, the authors draw out the incentives and tensions that drive the relationship between these actors. They review some of the history of expertise, consider the values of experts and decision-makers, and analyze what has succeeded and what has failed as truth and power have worked together and against one another, primarily in the U.S. but also drawing on international examples. Policymaking professionals, academic experts interested in evidence-based policymaking and graduate and undergraduate students in public policy, government, or political science will value this assessment of truth and power.Trade Review‘Ginsberg and Paschall, two experts in their own right, have produced a provocative book about the role of expertise in politics and policy-making. Amidst a host of illuminating examples and serious arguments, a core insight leaps out at the reader – that expertise is both a “counterweight to power” and a “weapon for the powerful”.’ -- Kenneth A. Shepsle, Harvard University, USTable of ContentsContents: 1. Becoming expert on experts 2. Experts in the 21st century: Cassandras in the modern Troy 3. Crisis and decision-making 4. Speaking truth to bureaucracies 5. The truth is, using power is fraught with risk 6. Expertise and political conflict: a macroscopic view 7. Convincing the powerful of the truth Index

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Book SynopsisGrounded in the awareness that many public sector inefficiencies remain unsolved, Identity in the Public Sector presents a critical consideration of the interplay between public sector reforms and organizational changes across a variety of levels. Framing this issue and its importance within organizational and management studies, Andrea Tomo considers how organizational change is translated and experienced at the individual level, exposing why public employees often resist such projects. Building upon related literature for a better understanding and management of complex organizational change initiatives in the public sector, Tomo provides a more integrated picture of individual identity, emphasising the influence of cultural and context-specific factors, as well as their importance in policy-making processes, particularly their potential for improving the effectiveness of public administration. Offering insights for public management into a murky, often complex research area, Identity in the Public Sector provides a new theoretical and practical approach for the analysis and interpretation of the intersection between identity and public enterprises and services.Table of ContentsIntroduction Chapter 1. Challenging identity issues in the public sector: opportunity or threat? Chapter 2. A mapping of “identity in the public sector”: dealing with context, organizational and individual dimensions Chapter 3. Public employees and remote working: making sense of identity and the (new) workplace Conclusions

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Book SynopsisWhy do some policies succeed so well while others, in the same sector or country, fail dramatically? The aim of this book is to answer this question and provide systematic research on the nature, sources and consequences of policy failure. The expert contributors analyse and evaluate the success and failure of four policy areas (Steel, Health Care, Finance, HIV and the Blood Supply) in six European countries, namely France, Germany, the Netherlands, the UK, Spain and Sweden. The book is therefore able to compare success and failure across countries as well as policy areas, enabling a test of a variety of theoretical assumptions about policy making and government. The book also sheds more light on the legitimacy of governance in Western Europe and goes beyond understanding the concepts of success and failure to explaining their genesis empirically.Success and Failure in Public Governance will be of interest to academics and researchers of political science, public policy and public administration as well as to practitioners of public policy.Trade Review'Success and Failure in Public Governance fills a void . . . This valuable book should . . . prompt research that moves away from the present, somewhat static, institutional analysis toward studies that focus on political actors and their crafting of strategies that more or less successfully meet policy challenges that always contain a poisonous mixture of programmatic and political problems, given the prevailing political and institutional constraints.' -- Jorgen Gronnegaard Christensen, Journal of Public Administration Research and TheoryTable of ContentsContents: Foreword Part I: Evaluating and Explaining Public Governance: General Introduction Part II: Managing Decline: Public Policy and the Steel Sector Part III: Managing Reform: Public Policy and the Health Sector Part IV: Managing Innovation: Public Policy and the Financial Sector Part V: Managing Crisis: HIV and Blood Supply Part VI: Comparisons, Conclusions, Reflections Index

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Book SynopsisThis book provides the first comprehensive comparative analysis of the emerging civil service systems in 9 Central and East European states. Its comparative nature provides a fascinating insight into the emerging patterns of administrative development in the region since the beginning of the transition period. The authors apply the same methodological framework developed by the Civil Service Research Consortium to all the country case studies, which gives the book a high level of coherence and enhances the comparability of the country case studies. This methodological framework provides a solid background for the in-depth analysis of the history of the civil service system, internal labour market, public opinion, relations between politicians and administrators and civil service reform and development. Special attention is given to topical issues such as the influence of the European Union on the emerging civil service systems and possibility of European Union candidature.Civil Service Systems in Central and Eastern Europe will be warmly welcomed by academics and advanced level students in public administration, law, political science and transition studies as well as policymakers and international organizations helping to develop civil services in former communist countries.Table of ContentsContents: 1. Context and Structure Part I: The Russian Federation and Yugoslavia 2. A Decade of Transition Over 3. The Russian Civil Service 4. The Civil Service of Yugoslavia Part II: EU Candidate States I: Bulgaria, Hungary, Poland and the Slovak Republic 5. Civil Service Systems in EU Candidate States 6. The Civil Service of Bulgaria 7. The Civil Service System of Hungary 8. The National Civil Service System in Poland 9. The Civil Service System of the Slovak Republic Part III: EU Candidate States II: The Baltic States 10. The Civil Service Reform in the Baltics 11. The Civil Service in the Republic of Estonia 12. Latvia 13. Lithuania Part IV: Conclusions 14. Conclusions Index

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Book SynopsisBeyond the New Public Management is an important book which provides a comprehensive analysis of current conceptual debates in public management and governance; and critically reviews attempts made over the last two decades to apply the 'new public management' model in developed and developing countries.The book brings together a number of outstanding specialists who examine the range of ideas and concepts of the new models of reform, paying particular attention to the 'new public management' model and to strategies of good governance. It evaluates progress made by governments and aid donors in putting these ideas into practice. Using case studies from both the developed and developing world, it emphasises the extent to which public management and governance reforms are being applied throughout the international arena. The examples used focus on the problems of policy and institutional transfers between the industrialised world and developing countries. Multidisciplinary in its approach, the book draws on literature and research from management studies, political science, sociology, economics and development studies; and points to issues likely to dominate the future research agenda.This thoughtful and wide-ranging book will be essential reading for academics, students and practitioners of public management, public policy, governance and development.Trade Review'This book constitutes an effort to address what can be learned from the recent experiences to adopt new public management ideas in the context of developing countries. It is well worth reading for this reason alone.' -- Peter Aucoin, Canadian Public AdministrationTable of ContentsContents: 1. Introduction: The Analysis of Public Management and Governance Part I: Changing Ideas about Public Management and Governance 2. Changing the State 3. Policy Transfer 4. The New Public Management and Policy Transfer 5. Public Management for Social Inclusion 6. Towards Synergy in Social Provision 7. Public Management 8. Professionalism, Participation and the Public Good Part II: Changing Institutions and Practices in Public Management and Governance 9. Civil Service Reforms 10. Civil Service Reform Equals Retrenchment? 11. Management Decentralization in Practice 12. Private Markets, Public Identities, Management and Tertiary Education in Contemporary Vietnam 13. Civil Society and Social Provision 14. Central–Local Relations in the Asia–Pacific 15. Public Service, Complex Emergencies and the Humanitarian Imperative 16. Conclusions

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Book SynopsisInternationalization and demands for more democratic influence at the local level have undermined the traditional methods of policy analysis. This path-breaking book is an institutional analysis of the new networks in public governance. Traditional policy analysis takes as its starting point national legislation and then traces the public policy process through the hierarchical chain of agencies which implement directives. In this book, Peter Bogason takes a postmodern approach which recognizes increasing fragmentation within institutional organizations, and offers an alternative 'bottom-up' approach to the analysis of local governance. He discusses collective action at the local level and describes how it is linked to the public sector through the need for financial, expert and legal resources, and thereby creates a link where 'public action' becomes 'public policy'. The analysis disregards which agencies have formal responsibilities for action and instead focuses on who actually makes public policy, regardless of formal status - public or private, international, central or local.This book will prove interesting reading for all students and scholars of public policy and public administration, as well as political scientists.Trade Review'Public Policy and Local Governance is an interesting and generally well-written book (this is no minor accomplishment given the sophistication of the argument and the fact that English is not Bogason's mother-tongue). Bogason engages a wide range of disciplines in his examination, including policy science, public administration, political philosophy, sociology, economics, and cultural theory - to name a few - and uses his enviable knowledge to produce an erudite, well-rounded argument for his suggested approach to public policy analysis. These features combine with others (including a substantial bibliography and a helpful index) to offer a thoughtful study that makes a useful contribution to the existing literature.' -- Shaun P. Young, Canadian Public Administration'This is a well-argued book.' -- Local Government StudiesTable of ContentsContents: Preface 1. Introduction 2. Modernity, Postmodern Conditions and the Public Power 3. Collective Action in Networks 4. Institutional Theory 5. Institutional Network Analysis Bottom-up 6. Constructing Research Bottom-up 7. Conclusion References Index

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Book SynopsisThis unique book offers a comprehensive survey of the privatization and deregulation of the public sector in a number of important developed and developing economies. The first part examines the privatization and deregulation process in Japan, Korea, India, Latin America, the US and the UK. The authors examine the costs and benefits in each country and describe the private initiatives and ongoing government intervention in the new markets. Wide country coverage allows readers to compare and contrast the different regimes in each country, particularly in the less studied Asian and Indian regions. The authors also describe the regime in the US and UK, the forerunners of privatization initiatives, from which useful policy lessons can be learnt in terms of ownership, price setting, universal service and welfare implications. The second part offers sector surveys from important industries, including telecommunications in Japan, India and Latin America, electricity in the UK and US, and the banking sector in Japan.Privatization, Deregulation and Economic Efficiency will be useful supplementary reading for scholars and students of the theory and practice of public economics, as well as for governments and NGOs interested in the policy implications of the privatization and deregulation process.Table of ContentsContents: Introduction Part I: Country Survey 1. Privatization and Deregulation: The Case of Japan 2. A Review of Korea’s Economic Deregulation Policy 3. A Survey of Deregulation in Indian Industry 4. Economic Reform in Latin America: An Assessment 5. A Survey of the Liberalization of Public Enterprises in the UK since 1979 6. Experience in US Regulation and Deregulation Part II: Sector Survey 7. Deregulation in the Japanese Telecommunications Market: New Regulatory Schemes 8. Deregulation and Reforms in India’s Telecommunications Industry 9. Privatization and Regulatory Reforms in Latin American Telecommunications 10. Deregulation of the UK Electricity Supply Industry: 1989–98 11. Lessons in US Electricity Market Reform 12. Financial Liberalization, Deregulation and Monitoring in Japan Conclusion Index

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Book SynopsisThe book is the first of its kind to attempt to deal with the economics of pensions and ageing on the basis of a rigorous theoretical framework alternative to neoclassical economics.Sergio Cesaratto breaks the dominant conformism in the current pension debate and explains that the strength of the various reforms proposed depends on the validity of the economic theories on which they are respectively based. He also illustrates the relevance of the Sraffian criticism to undermine the theoretical core of the mainstream proposals.Academics and practitioners interested in the pension debate, welfare state, income distribution and institutions will find Pension Reform and Economic Theory of great interest, as will demographers, political scientists and mainstream economists open to dissenting views in economic analysis and interested in understanding the economic foundations of pension reform proposals.Trade Review'. . . reading it broadens one's mind and makes one realise that economic theory is not finished but still in development; the current move toward using insights from other disciplines is a good example. The real challenge would be to find a way to synthesize the classical and neo-classical approach. In that respect, the book succeeds in providing thoughts and ideas for further research.''This book is a scholarly treatise that illuminates the precepts of neoclassical economics and pensions which orthodox pension economists tend to take largely for granted, and it challenges readers to examine other possible interpretations. . . a well-marked and easy-to-follow pathway into the economics of pensions. . . both newcomers and specialists will find it worth their time to read this book.' -- Journal of Pension Economics and FinanceTable of ContentsContents: Introduction 1. Alternative Views of PAYG as a Social Institution 2. Re-engineering PAYG: The Controversy over the Notional Defined Contribution Reforms 3. The Conventional Interpretation of a Fully-Funded Scheme and Capital Theory 4. The Transition from PAYG to FF Schemes 5. The Controversy over the Social Security Surplus 6. The Classical-Keynesian Macroeconomics of Pension Reform in Closed and Open Economies 7. Classical and Neoclassical Perspectives on the Welfare State and Pensions 8. The Viability of an Ageing Society: A Classical Exploration 9. Summary of the Main Arguments References Index

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Book SynopsisAccording to conventional wisdom, public ownership of industry in post-war Britain led, invariably, to under-performance. This book casts doubt upon this view by showing that, as far as the labour productivity record of the expanding state-owned industries is concerned, this was clearly not the case.The book compares the 1954-79 labour productivity record of 5 expanding public sector industries to that of 24 expanding, capital intensive, mass-production industries in the British private sector. The author shows that the public sector industries' labour productivity growth was significantly faster than that of the private sector industries. Strikingly, he also finds that the state-owned industries were narrowing their productivity gap with their US counterparts at a significantly faster rate than the private sector industries. Dr Iordanoglou concludes that it is possible that public ownership had - in the historical period investigated - a long-term positive effect on these industries.This book will be of great interest to scholars of industrial economics, public sector economics and economic history.Trade Review'Iordanoglou has carried out a very significant piece of work. His basic idea of comparing the growth rate of productivity in the public and private sectors over a 25-year period provides a very useful method of approaching the bigger question of the relative efficiency of public enterprise . . . The book deserves wide distribution.' -- John Calvert, Labour / Le Travail'The merits of the work include a critical examination of the conventional wisdom that British nationalised companies 'failed' and the rejection of this standard view; the use of a highly original method, based on historical evidence, to examine the productivity performance of British industries; scrupulous treatment of the industrial statistics and a quite exemplary, path-breaking, approach to international productivity comparisons; a theory of industrial performance which makes full use of the latest theory, while situating industries in their social and political context.' -- John Grahl, University of North London, UKTable of ContentsContents: 1. Introduction 2. Selection of the Sample 3. The Intertemporal Labour Productivity Comparisons 4. US–UK Labour Productivity Comparisons 5. Questions of Interpretation Appendices: A. Selection of the Sample: Technical Background B. Measurement of the Intertemporal Output Indices C. Measurement of the Employment Indices D. International Labour Productivity Comparisons Bibliography Index

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Book SynopsisThis extensive book critically examines and contrasts the civil service systems of eight diverse Asian countries; Bangladesh, China, India, Japan, Laos, the Philippines, South Korea and Thailand, using a common comparative framework. The authors compare the civil service systems in each country discussing several factors including historical development, internal labour markets, degree of representativeness, level of politicization, the effect of public opinion, the impact of reform and diffusion and their place in two popular configurations of civil service systems.The authors go on to demonstrate the utility of comparative research by analysing the findings of the country studies and comparing the Asian countries against each other and the Asian experience as a whole against that of the West. They discover that there are considerable differences between the Asian civil service systems, illustrated by the degree to which political parties penetrate the civil service and the extent to which government agencies act as employers of last resort. Other conclusions drawn highlight the fact that in spite of many similarities, there are also sizeable differences between Asian and Western civil services, including a lack of political neutrality in many Asian countries.Civil Service Systems in Asia will be of great interest and value to academics and advanced level students in public administration, law, political science and Asian studies.Table of ContentsContents: Preface 1. Asian Civil Service Systems in Comparative Perspective 2. The Civil Service System of Bangladesh 3. The Civil Service System of China: The Impact of the Environment 4. The National Civil Service System of India: A Critical View 5. A Comparative Study of the Japanese Civil Service System 6. Laos: Civil Service System in a Transitional Economy 7. The National Civil Service System of the Philippines 8. The South Korean Civil Service System 9. Thailand: Bureaucracy Under Coalition Governments Index

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Book SynopsisCivil Service Systems in Anglo-American Countries presents a comprehensive overview of the important issues in modern bureaucracies, combined with a comparative analysis of the civil service systems and administrative traditions of five Anglo-American nations: Australia, Canada, Great Britain, New Zealand and the United States.In each chapter, expert contributors undertake a systematic analysis of each country's civil service from three broad perspectives: external relations, internal constituent features and patterns of change. By employing a comparative framework in conjunction with empirical research, they are able to emphasise the specific nature, characteristics and development of each civil service system. They also highlight the historical developments and reforms associated with the Anglo-American model, which are often highly distinctive compared with other OECD nations. The book concludes with a systematic comparison of each civil service system, attempting to find parallels and variations between them.Scholars and students of public administration, political science and international affairs will value this unique comparative study of the civil service traditions of Anglo-American countries.Table of ContentsContents: 1. Anglo-American Civil Service Systems: An Overview 2. Administrative Traditions and the Anglo-American Democracies 3. The Civil Service in Britain: A Case Study in Path Dependency 4. The Australian Public Service: Redefining Boundaries 5. The New Zealand Public Service: National Identity and International Reform 6. The Canadian Public Service: Balancing Values and Management 7. Civil Service and Administrative Reform in the United States 8. Anglo-American Civil Service Systems: Comparative Perspectives Index

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Book SynopsisCivil services in Western liberal democracies have undergone significant changes since the early 1980s, so much so that many of the traditional assumptions underpinning their role and operating practices have been fundamentally questioned. This volume explores a number of themes inherent in this transformation process and the significant problems encountered in modernizing civil services.The commitment to modernizing public services has been a constant trend of Western governments and has encompassed many approaches under a variety of labels, such as new public management and reinventing government. As a result of such developments, the public services of many countries have been transformed, with civil services being singled out for particular attention. This book critically examines the application of the modernization agenda in the old Commonwealth, the USA and Western Europe, including the institutions of the EU. Particular attention is given to developments in the British civil service, including the implications of devolved government, human rights legislation, and the Blair government's attempts to improve the policy process. For students and academics of public administration, public policy and comparative politics, this book will provide unrivalled coverage of one of the most critical issues in contemporary public management and policy.Trade Review'The chapters in Modernizing Civil Services, read collectively, provide an interesting overview of some of the major themes in public administration today. . . Modernizing Civil Services will be of interest to a wide range of students of public administration in booth the practitioner and academic domains.' -- Phil Charko, Canadian Public Administration'This is an excellent collection of papers examining the dimensions of change in contemporary civil service systems. It is especially valuable in linking changes in the civil service with other changes in governing.' -- B. Guy Peters, University of Pittsburgh, USTable of ContentsContents: Preface 1. Modernizing Civil Services: An Era of Reform 2. Localism and Exceptionalism: Comparing Public Sector Reforms in European and Westminster Systems 3. Protecting Liberty and Benefiting Society: Can Market-based Administrative Reforms and Market-based Political Institutions Effectively Co-exist in the US? 4. Modernization as Europeanization: The Impact of the European Union on Public Administration 5. Executive Agencies and ‘Modernizing Government’ 6. Devolution, Integration and Modernization in the United Kingdom Civil Service 7. Modernization and Civil Service Accountability: The Case of Scottish Devolution 8. Implementation of the Human Rights Act 1998 in the Lord Chancellor’s Department 9. Modernizing Policy-making for the Twenty-first Century: The Professional Model 10. Civil Society, Virtue, Trust: Implications for the Public Service Ethos in the Age of Modernity References Index

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Book SynopsisCitizenship and Management in Public Administration is an exciting journey into the nexus between two separate but close worlds: citizenship orientations and citizenship behavior as reflected in political science theory on one hand, and organizational sciences, work studies, management, and public administration on the other. The authors have combined theoretical thinking with empirical findings to support their theories, and the data presented has been collected over almost a decade of field studies and surveys of public organizations.Dealing with the nature and meaning of citizenship, this book looks at behavior and involvement in modern public worksites. The interdisciplinary studies are all concerned with achieving better integration of the theories and ideas on citizenship and bureaucracies, which are more frequently treated as independent domains in the social sciences. However, the authors suggest that they are closely related and should be analyzed in relation to one another. This unique book will appeal to academics of management and organizational behavior, public administration and those involved in researching the not-for-profit, or third, sector.Trade Review'This book is extremely valuable for public administration scholars who are interested in public management, organizational behavior, and organizational theories. . . The chapters are intellectually simulating to read because they pull together different literatures in very effective ways.' -- Kaifeng Yang, Public Management Review'. . . this work makes an important contribution. It offers an expanded view of citizens and citizenship that is theoretically informed and empirically grounded. It probes the perspectives of citizen-workers and reveals the basis for and scope of their activities, in particular presenting a compelling explanation of the citizens' inclinations toward participation, their actual involvement, and resulting work outcomes. This combination of managerial decision-making and citizen participation is captivating, and generates a worthwhile and accessible analysis that also helps to fill a prominent gap in the public management and political science literatures. Managers, researchers, and teachers alike will value this book.' -- Amy K. Donahue, Local Government StudiesTable of ContentsContents: Preface Part I: Theoretical and Conceptual Framework of Citizenship and Work in Public Administration Foreword 1. Citizenship Behavior and the New Managerialism: A Theoretical Framework and Challenge for Governance 2. From Responsiveness to Collaboration: Governance, Citizens, and the Next Generation of Public Administration Part II: Citizenship Involvement and the Workplace Foreword 3. An Empirical Assessment of the Relationship Between General Citizenship and Work Outcomes 4. The Growth Value of Good Citizenship: An Examination of the Relationship Between Civic Behavior and Orientations and Work Outcomes 5. Politics and the Workplace: An Empirical Examination of the Relationship Between Political Behavior and Work Outcomes Part III: Organizational Citizenship Behaviors in Public Domains Foreword 6. Do Good Citizens Make Good Organizational Citizens? An Empirical Examination of the Relationship Between Good Citizenship and Organizational Citizenship Behavior in Israel 7. Internal Politics in Public Administration Systems: An Empirical Examination of its Relationship with Job Congruence, Organizational Citizenship Behavior and In-Role Performance 8. Work Congruence and Excellence in Human Resource Management: Empirical Evidence from the Israeli Non-profit Sector Part IV: Dilemmas and New Directions in the Study of Citizenship and Modern Bureaucracies Foreword 9. Are You Being Served? The Responsiveness of Public Administration to Citizens’ Demands: An Empirical Examination in Israel 10. The Role of Public Sector Image and Personal Characteristics in Determining Tendency to Work in the Public Sector 11. Administrative Agents of Democracy? An Empirical Examination of the Relationship Between Public Sector Performance and Citizenship Involvement Conclusions Index

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Book SynopsisBenefit-cost analysis (BCA) is the best technique for analyzing proposed or previously enacted projects to determine whether undertaking them is in the public interest, or for choosing between two or more mutually exclusive projects. An introduction to BCA for students as well as practitioners, this accessible volume describes the underlying economic theory and legal and philosophical foundations of BCA. BCA provides an objective framework around which discussion, correction and amendment can take place. Stated simply, it is the calculation of values for all the inputs and outputs from a project and then the subtraction of the first from the second. The authors' goal here is to take the mystery out of the process. They discuss practical issues of market-based valuation and aggregation, non-market valuation, practical applications of general equilibrium models, issues in discounting, and the impacts of risk and uncertainty in BCA. They also provide a list of resources and case studies looking at ethanol and the use of cellular phones by drivers. Straightforward in style and cutting-edge in coverage, this volume will be highly usable both as a text and a reference. Advanced undergraduates and masters students in public policy, public administration, economics and health care administration programs will find this a valuable resource. It will also be of great use to agencies that perform benefit-cost analyses.Table of ContentsContents: 1. Introduction 2. Legal and Philosophical Foundations for Benefit–Cost Analysis 3. Standing in Benefit–Cost Analysis 4. Analyzing Welfare Changes 5. Valuing Inputs Using Market Prices 6. Valuing Outputs Using Market Prices 7. Assigning Monetary Values Using Shadow Values 8. General Equilibrium Analysis 9. Discounting and Net Present Value 10. Risk and Uncertainty 11. Case Studies 12. Resources Index

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Book SynopsisThis book offers a comprehensive analysis of dynamic networks and evolutionary variational inequalities, a topic of growing prominence in the study of networks. The extraordinary importance of networks in finance, mathematics, computer science and other areas is well known but the relatively new concept of 'dynamic' networks is less well understood. They become dynamic when the constitutive elements of the phenomena associated with the fixed geometry of networks are considered to be evolving over time. Patrizia Daniele offers many numerical examples to illustrate the issues discussed and provides a broad appendix to enrich this challenging but deeply informative book.Researchers, students and practitioners in the areas of finance, economics, computer science, and mathematics will find this volume an indispensable resource in understanding the use and development of networks in their disciplines.Trade Review'Since the extraordinary impact of networks is self-evident today both in the field of telecommunications and transportation as well as in the field of economic and financial equilibria, the scientific work carried out by Patrizia Daniele appears as an outstanding resource. The author employs with uncommon competence mathematical topics that are at the forefront of the science, while at the same time enabling the reader to understand the matter treated without any difficulty. Moreover the reader is fascinated by the clarity, depth and soundness with which the evolutionary equilibria problems are studied and by the original efficient computational procedures which allow for the solving of many significant examples and concrete problems. Without any doubt the book represents a shining light and a necessary tool for scholars of pure and applied mathematics, for economists and engineers as well as for practitioners, general managers and managing directors.' -- Antonino Maugeri, Universita di Catania, ItalyTable of ContentsContents: 1. Introduction 2. The Traffic Equilibrium Problem 3. Evolutionary Spatial Price Equilibrium 4. The Evolutionary Financial Model 5. Projected Dynamical Systems A. Definitions and Properties B. Weak Convergence C. Generalized Derivatives D. Variational Inequalities E. Quasi-Variational Inequalities F. Infinite Dimensional Duality Bibliography Index

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Book SynopsisThis accessible book aims to inform readers interested in assessing privatization and market development concepts on a global scale, and outlines a range of thinking on how these policy ideas have moved around the globe. Bringing together an international team of contributors, the book traces how privatization concepts have grown in application, and how they have spread to become a central policy idea for governments. And whilst interest in the initial policy of selling-off state owned enterprises has peaked, the contracting and partnership modes of privatization have risen to global prominence. This book also reflects on the importance of the privatization family of ideas on both developed and developing countries. Privatization and Market Development will be of great interest to those involved in public administration and public policy making from a global perspective.Trade Review'A useful volume for those interested in the development of privatization around the world.' -- J. Prager, ChoiceTable of ContentsContents: 1. Introduction Graeme Hodge PART I: PRIVATIZATION COMPONENTS 2. Enterprise Sales: Thatcher Leads the Charge David Parker 3. Contracting as Policy: Worldwide Implications Larkin Dudley and Alesya Bogaevskaya 4. Public–Private Partnerships: A Public Policy Perspective Carsten Greve 5. Private Sector Development Strategy in Developing Countries Paul Cook PART II: MARKET DEVELOPMENT 6. The ‘Consultocracy’: The Business of Reforming Government Graeme Hodge and Diana Bowman 7. Regulation in the Age of Globalization: The Diffusion of Regulatory Agencies Across Europe and Latin America Fabrizio Gilardi, Jacint Jordana and David Levi-Faur 8. Prospects for the Global Regulation of Markets George Gilligan 9. Conclusions: Spreading the Privatization Family Business Graeme Hodge Index

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Book SynopsisThis important book brings together a careful selection of the major works in planning which relate to the provision of public facilities - such as recreation grounds, parks and sports arenas. The opening sections present classic, theoretic papers that lay both the general and the specific foundations for why some facilities are treated outside of the market. Key topics such as institutional issues, the role of the private sector, and the assessment and evaluation of public facilities planning and financing are then examined. Finally, the volume looks at some of the more novel approaches that are emerging in the provision of public facilities, and concludes with a selection of case studies that demonstrate the application of a set of planning approaches.This authoritative volume will be a useful resource to researchers and planning practitioners alike.Table of ContentsContents: Acknowledgements Series Preface Kenneth Button and Peter Nijkamp Introduction Public Facilities Planning: Scoping the Scene Lily Kiminami, Kenneth Button and Peter Nijkamp PART I EARLY CONTRIBUTION 1. Charles M. Tiebout (1956), ‘A Pure Theory of Local Expenditures’ 2. Michael B. Teitz (1968), ‘Toward a Theory of Urban Public Facility Location’ PART II THE THEORY OF PUBLIC FACILITY PLANNING 3. J.L. Wagner and L.M. Falkson (1975), ‘The Optimal Nodal Location of Public Facilities with Price-Sensitive Demand’ 4. Donald M. McAllister (1976), ‘Equity and Efficiency in Public Facility Location’ 5. David Bigman and Charles Re Velle (1978), ‘The Theory of Welfare Considerations in Public Facility Location Problems’ 6. Takaaki Takahashi (2004), ‘Spatial Competition of Governments in the Investment on Public Facilities’ PART III INSTITUTIONAL ISSUES 7. Wallace E. Oates (1981), ‘On Local Finance and the Tiebout Model’ 8. Masahisa Fujita (1986), ‘Optimal Location of Public Facilities: Area Dominance Approach’ 9. Noboru Sakashita (1987), ‘Optimum Location of Public Facilities Under the Influence of the Land Market’ 10. Sajal Lahiri and Pascalis Raimondos-Møller (1998), ‘Public Good Provision and the Welfare Effects of Indirect Tax Harmonisation’ PART IV ROLE OF PRIVATE SECTOR 11. Eitan Berglas (1976), ‘On the Theory of Clubs’ 12. Amihai Glazer and Esko Niskanen (1997), ‘Why Voters May Prefer Congested Public Clubs’ 13. Gerhard Glomm and Roger Lagunoff (1998), ‘A Tiebout Theory of Public vs Private Provision of Collective Goods’ PART V ASSESSMENT TECHNIQUES 14. G. Terry Ross and Richard M. Soland (1980), ‘A Multicriteria Approach to the Location of Public Facilities’ 15. Edwin Hinloopen, Peter Nijkamp and Piet Rietveld (1983), ‘Qualitative Discrete Multiple Criteria Choice Models in Regional Planning’ 16. Richard L. Church and Kenneth L. Roberts (1983), ‘Generalized Coverage Models and Public Facility Location’ 17. Christian Stummer, Karl Doerner, Axel Focke and Kurt Heidenberger (2004), ‘Determining Location and Size of Medical Departments in a Hospital Network: A Multiobjective Decision Support Approach’ PART VI NEW APPROACHES 18. David S. Brookshire and V. Kerry Smith (1987), ‘Measuring Recreation Benefits: Conceptual and Empirical Issues’ 19. William G. Colclough, Lawrence A. Daellenbach and Keith R. Sherony (1994), ‘Estimating the Economic Impact of a Minor League Baseball Stadium’ 20. Bruce E. Perrott (1996), ‘Managing Strategic Issues in the Public Service’ 21. G. Higgs and S.D. White (1997), ‘Changes in Service Provision in Rural Areas. Part 1: The Use of GIS in Analysing Accessibility to Services in Rural Deprivation Research’ 22. Bruce K. Johnson and John C. Whitehead (2000), ‘Value of Public Goods from Sports Stadiums: The CVM Approach’ PART VII CASE STUDIES OF APPLICATIONS 23. Andrew N. White (1979), ‘Accessibility and Public Facility Location’ 24. M. John Hodgson (1981), ‘The Location of Public Facilities Intermediate to the Journey to Work’ 25. Jan K. Brueckner (1982), ‘A Test for Allocative Efficiency in the Local Public Sector’ 26. Anthony Gar-On Yeh and Man Hong Chow (1996), ‘An Integrated GIS and Location-Allocation Approach to Public Facilities Planning – An Example of Open Space Planning’ Name Index

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