Business strategy Books

Book SynopsisThis book highlights a hitherto neglected element of leadership - personality. There are many accounts by, or about, leaders who have guided organisations but they often say little about how they felt as a person or how their charisma and passion infected their colleagues. Based around candid in-depth interviews with prominent leaders, including Ian MacLaurin of Tesco, Richard Ide of Volkswagen and Tim Waterstone, the authors explore the emotional impact of being a leader.Table of ContentsPreamble Theories about Leadership Managing Change Transformational Leadership The Emotionally Intelligent Leader Summary of the Myths The Stories: Profiles of Change Leaders Themes from the Stories What's Changed The Leadership Context in the Future Challenges Facing Business Leaders What Practical Steps Leaders can Take Appendices

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Book SynopsisThe business world has been changing at a faster rate than before and has become more complex and interdependent. This has given rise to greater opportunities for new business platforms and growth, but the need for new understanding of this complexity. Hyperinnovation provides a complete rethink of strategies for innovation in a multidimensional and connected economy.Trade Review' Hyperinnovation is a wonderful book. Chris Harris has managed to recombine elements of cutting-edge science and management practices to produce a new model of innovation, one that not only takes advantage of, but also celebrates the richness of connectivity. Hyperinnovation is not for those looking for a quick fix. It is clear and compelling, but deep. When you are ready to become an innovation leader in the connected economy, read this book.' - Rudy Ruggles, Head of Innovation Research, CAP Gemini Ernst &YoungTable of ContentsIntroduction SECTION I: HYPERINNOVATION-STRATEGY Thriving on Paradox Multidimensional Thinking Multidimensional Learning Multidimensonal Enterprise Collaborative Commerce SECTION II: HYPERINNOVATION-CULTURE High Concept Futuring Values that Connect Multidimensional Leaders Nurture Multidimensional People SECTION III: HYPERINNOVATION-ORGANISATION Complexity, Innovation & Organisation SwarmNets & Emergent Teams Project Hosting and Whole Team Building Warehouse-of-Innovation Hypermachines:Tools to Think and Collaborate With SECTION IV: HYPERINNOVATION PROJECTS Results Focussed Projects Less is More, Results over Time Kanban Projects Measuring Uncertainty & Projects-in-Progress (PIP) Mapping SECTION V: HYPERINNOVATION TOOLS Searching for Seeds and Complexes of Needs Analysing Customer Demands Translating Raw Customer Demands Identifying Core-Competency/Core Technology Focus on What's Most Important Conceptualisation Matrix Innovation Risk Assessment SECTION VI: HYPERINNOVATION IGNITION Control Theory & The Design of Performance Metrics 3...2...1...Ignition Bibliography Index

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Book SynopsisInnovation is critical for securing competitive advantage and achieving business success. Yet, for many organisations it remains elusive. This book adopts a unique approach to innovation by focussing on how teams may deliver innovations capable of transforming their company''s performance. The book starts with the dynamics of innovation and explores the creative processes. It moves onto examine how teams can collaborate to create innovative team values and also shows how a company can organise and lead innovative teams. Finally, including many exercises, the book shows how to design innovative team programmes and measure performance.Trade Review'Chris Harris's new book fills an important gap in the library of creativity and innovation. Some books focus on the individual, and provide guidance on how individuals can enhance their personal, creative skills; others focus on the organisation, and relate how you have to get the reward structure, role models, the resource allocation system and all the rest in harmony with the corporate goal of innovation. Building Innovative Teams looks at that oh-so-important and practical middle ground - how groups of individuals can be moulded into high performing teams, with innovation as their key agenda. Written in a highly readable, pacy style, Building Innovative Teams offers great insights into something we all strive to do, and provides much pragmatic advice as to how to do it.' - Dennis Sherwood, former Vice President of SIR Consulting; distinguished fellow of the Sloan Management School at MIT; CEO of SilverBullet Machine Manufacturing Ltd; and author of Smart Things to Know about Innovation and Creativity and Seeing the Forest for the Trees: A Manager's Guide to Applying Systems Thinking 'This is an impressive book by any standards and I for one have very much appreciated that Harris has chosen to share his methodologies...I have read the book three times, such is the level of richness and guidance provided, and each time I pick it up I get new insights. I strongly recommend Building Innovative Teams.' - Robin Campbell, Journal of Management DevelopmentTable of ContentsIntroduction PART I: THE DYNAMICS OF INNOVATION The Unique Nature of Innovation The Unique Nature of Innovation Teams PART II: THE DYNAMICS OF BUILDING INNOVATION TEAMS The Brain, Learnt Behaviours, and Human Interaction The Creative Individual and the Innovation Team Developing an Innovation Team's Whole Mind "Live" Team Talk and Collaborative Learning The Need for Precipitant Innovation Team Values The Need for High Performance Goals and Metrics Organising Innovation Teams Leading Innovation Teams Team Compensation Systems PART III: INNOVATION TEAM BUILDING STRATEGIES AND TOOLS Profiling and Selecting Team Members Becoming an Innovation Team Accelerating Innovation Team Performance

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Book SynopsisThis book is based upon the operating system of the company, Added Value, founded by the author, and now one of the world''s largest marketing and branding consultancies. Two-thirds of the value of most companies is based on the intangible value of businesses including reputation, goodwill and know how. It is by marketing that reputation can be created and enhanced thus unlocking brand growth. With the use of many examples and case studies the author shows how the five I''s process - Insight, Ideas, Innovation, Impact and Investment Return - can be used to create top-line demand-led growth and the tools and techniques available to achieve this. This is a unique approach with proven success.Trade Review'Hats off to Mark Sherrington for being the 21st century evangelist for truly great marketing!' - Hirotaka Takeuchi, Dean, Graduate School of International Corporate Strategy, Hitotsubashi University, Tokyo 'Mark Sherrington has done it all - big corporate assignments at home and abroad, and joint founder of one of the world's most exciting marketing consultancy companies. Here is his book about how to do it based on how he's done it - a mind-expanding read and the kind of practical guide to great marketing that you've been looking for.' - Andrew Seth, former CEO of Lever Brothers, and Chairman of Added Value 'This book is a must read for both senior and junior executives who are seeking growth...In too many businesses marketing is not seen as the driving force of growth. This is a missed opportunity for both the business and the marketing function. Many of the insights and learnings in the book have been used in my business, with Mark's help, with strong success and excellent results. I hope my competitors don't read it.' - Keith Weed, Chairman, Lever Faberge 'Added Value does what it says on the packet. At last, a practical guide for Marketing in the 21st century. Few people can match Mark's blend of commercial experience and creative intellect and even fewer can describe how to make a company marketing-led in such a simple but profound way. Read and apply: you'll find your organisation stronger for it.' - Martin Glenn, President, Walkers Snacks Ltd 'A great read. Mark Sherrington comes alive from the page! It's not only loaded with practical approaches to marketing and some fascinating case studies, but is interwoven with Sherrington's unique ability to inspire by seeing business opportunity from a different perspective...A brilliant book and a must read not only for any marketing professional, but for anyone who wants to add value to their business.' - Alan McWalter, former Marketing Director of Marks & Spencer Based on his unique perspective from leading one of the world's top marketing consultancies, Mark Sherrington has crafted a book that will inform and inspire marketers regardless of their background or experience. Added Value is the best kind of business book - creative, well reasoned, and practical. The 5 I's process that is outlined will unquestionably make you a better and more successful marketer.' - Professor Kevin Lane Keller, Amos Tuck School of Business, Dartmouth College 'I loved this book and would recommend it to anyone who's interested in strategy. I particularly recommend it for any advertising planners, because it looks at the entire marketing discipline and its role for businesses. It cleverly debunks many of the myths we hear about marketing and...talks a great deal of common sense and covers key issues, such as innovation. It also discusses impact, return on investment and measurement in an interesting way. It talks about the importance of ideas, looks at insight and clarifies where research can help - and when it hinders. And it wraps all this up in a fascinating way with some good analogies and real-life examples.' - John Wood, Managing Director, bds beechwood, Marketing '...this is a highly readable, engaging and practical book about real marketing and what it can achieve in successful growth for a wide range of businesses. Mark Sherrington writes with the wit and wisdom of someone who has been there, done that, consulted on it, made the mistakes and lived to tell a good tale...packed with examples and anecdotes...an excellent practitioner-based book for those interested in marketing and company growth...Mr Sherrington has a gift for simplifying complexity and jargon. His summaries of 'The Stuff That Gets in The Way' at the end of each chapter are a particular triumph. So many great ideas get blocked by corporate politics and lack of determined implementation. It is refreshing to have this practical and wise perspective here - and indeed throughout the book.' - Rita Clifton, Chairman of Interbrand, The Financial Times 'Sherrington reveals where to look for innovation and, importantly, how to realise when you've found it...It doesn't matter what industry or sector you operate in, strategy encounters the same problems. Sherrington offers ways of doing things differently, using examples from his own experience. Each page contains gems. An inspiring read, written with flair and humour.' - Marketing BusinessTable of ContentsPrologue Insight Ideas Innovation Impact Investment Return Style

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Book SynopsisSynconomy argues that the operating state of a firm has a synergistic relationship with the behaviour of the entire marketplace. This will be important in order to understand the value of the firm and predict its performance. The book will explore the business conditions of an ever-more interoperating global economic marketplace in which companies, customers and competitors collaborate on many issues. The book proposes a new approach to measuring value in this inter-connected global framework.Table of ContentsThe New Corporate Globality Value Does Not Simply Translate to Product or Service The Global Flow of Capital The Redefinition of the Corporation and the Nation State National Allegiance, Corporate Loyalty and Religious Complexity International Trade, Protectionism and Globally Economic Impact Conclusions

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Book SynopsisThis book is about how organizations can best develop and manage a creative environment and creative potential. The authors argue that organizations consist of people who have creative potential to think in new ways and yet are often denied the opportunity to do so. The goal of the organization should be to create a structure and culture that encourages the conditions in which creativity can flourish. This will generate significant competitive advantages for the organization by offering clear differentiation, by communicating postive brand attributes to stakeholders that will strengthen the organization''s intangible assets and by providing a creative and challenging environment that will attract and retain the best staff.Trade Review'Essential reading for anybody who wishes to better understand the vital and complex role that creativity plays in successful business.' - Sir Terence Conran 'Inspiration will help you to unlock the creative potential of you and your staff.' - Internet WorksTable of ContentsInspiration and Creativity Creative Organisations at Work Designing Creativity Managing for Creativity Aardman and Funcom: Animated Creativity Balancing Act: Designing and Managing Creative Teams Cultural Creativity Customers, Creativity and Risk Quicksilver: Cool Creativity Branding and Creativity Driving Creativity: Ford's Premium Automotive Group and VW-Audi

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Book SynopsisIn this book the author brings together distinctive and cutting edge work based upon her own research and work with leading companies in the overlapping areas of strategy, marketing and innovation to provide a new and dynamic model to implement customer focus in enterprizes. In an environment of falling margins the model shows how to increase value to customers and improve business results.Trade Review'Brings together work with leading companies in the overlapping areas of strategy, marketing and innovation to provide a new, dynamic, model that helps implement greater customer focus within enterprises. Essentail reading for anyone concerned with these issues.' - Long Range Planning 'This is an interesting and well-written book that challenges many conventions.' - Professional ManagerTable of ContentsIntroduction The Model The Awakening Create Discomfort Lay the Foundation The Discovery Articulate the Space Uncover the Opportunities The Story Build a Compelling Case Work the Numbers The Engagement Model the Concept Get the Take-Up The Monetization Gather Momentum Absorb the Learning

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Book SynopsisOutsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.Table of ContentsIntroduction What BPO means? The BPO Competitive Landscape Sourcing Strategy: An Imperative in the Connected Economy How to Develop a Sourcing Strategy Guidelines for Outsourcing Partners The CFO Perspective Sourcing Investment Banking Research & Independent Stock Research The Politics of Outsourcing: Trends, Risks and Strategies The Future: Outsourcing, Innovation and Your Company's and Country's Future Growth Summary of Ministerial Response to Debate: Extract from Hansard

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Book SynopsisThis revised second edition of the best-selling handbook provides practical, actionable insights on how to establish a successful photography business in the current climate.Written from the perspective of a photographer''s agent, this book offers the perfect viewpoint to honestly assess what works, what doesn''t, and why some photographers succeed where others fail. Packed with useful templates and advice from leading photographers and commissioners working in all areas of the profession today, industry expert Lisa Pritchard covers all of the essentials: preparing the best portfolio and website; marketing yourself; getting clients; costing and producing shoots; finding representation; financing and running your business; navigating contracts and legal obligations; and more. Updated to take account of shifts in the industry and the increasing importance of digital marketing and social media, this book provides fresh insight and inspiration for the budding and establishTrade ReviewPraise for the first editionBy the end of reading Setting Up A Successful Photography Business I found it to be very informative, helpful and inspiring, with things that I have missed or did not fully understand before. It is presented clearly and written in easy to understand terminologies for anyone that are looking into a career of commercial or editorial photography, but the business discipline is universal to all. I think this book has enough information to get you off the starting line, and pointing you in the right directions, saving you a lot of time what and where you should go and do next. - Sunny Lau, Director and Photographer, www.forty-forty.comI was unsure of where to begin in setting up my own business before but after reading through Setting Up A Successful Photography Business I'm much more confident in knowing the steps I need to take. It's an extremely informative, easy to read book with varied topics covering all areas of starting up a business from the legal side of your career, financing and approaching companies/agencies to building your portfolio and marketing your business. The well-arranged chapters also make it effortless to jump to a particular section if need be. The inclusion of tips and quotes from working photographers adds depth to the book by giving genuine and up to date advice which I found to be very useful. I'd definitely recommend it to anyone wanting to make a career out of photography. - Siobhan Stewart, Photographer, www.siobhanstewart.comTable of ContentsIntroduction 1. What’s it like being a professional photographer? 2. Who buys photography? Where to find your clients 3. What sort of photographer are you? The options 4. The learning curve. Gaining knowledge and experience 5. Making the leap. The transition to becoming a professional photographer 6. Business basics 7. A start up business plan 8. Marketing and promotion. Getting clients 9. Pricing photography 10. The Small Print 11. Organising a photoshoot 12. Industry codes of practice and legal obligations 13. Agents, agencies, libraries and galleries 14. Building your business 15. Tips from the top: Professionals’ advice for success 16. Address Book 17. Business Templates

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Book SynopsisTim Knight is a partner in KPMG's UK customer consulting practice, focused on helping clients create customer-centric cultures, digitally transform and grow their businesses. Since 2010 he has been researching global best practice in customer excellence.David Conway is a former board director of The Co-operative Bank, Liverpool Victoria and N&P Building Society. During his time at KPMG, he co-founded The Customer Experience Excellence Centre, researching best practice around the world.Trade Review"There may be no silver bullets to unlocking world class customer experience, but this book is certainly full of golden nuggets to guide you on the journey. The collective wisdom of Tim and David coupled to millions of data points gives you the confidence to believe the practical 90 day plan will actually work." * Margaret Jobling, Chief Marketing Officer, NatWest Group *"I loved this book - it is incredibly impressive, incredibly insightful, rich with stories and practical advice." * Catherine Brien, Chief Data Officer, Guardian News and Media *"Customer Experience Excellence is a practical toolkit for CMOs, CEOs and transformational leaders who want to turn the bold promise of CX into grown-up business results. It's essential reading for anyone who wants to connect their focus on the customer to every part of their business, with clear examples from the world's best brands." * Leslie Stretch, CEO, Medallia *"Customer Experience Excellence brings to life the authors' unrivalled sense of customer centricity and a practical guide on how to achieve it leveraging the Six Pillars. This is a must-read for all leaders in companies working to deliver excellence in customer experience." * Mine Dogan, Customer Director, Philip Morris *Table of Contents Chapter - 01: Introduction; Section - ONE: The changing world of customer and employee; Chapter - 02: The new customer; Chapter - 03: The new employee; Chapter - 04: The new enterprise; Section - TWO: The six pillars of experience - A framework for excellence; Chapter - 05: The six pillars of experience - An introduction; Chapter - 06: Preparing the six pillars; Chapter - 07: Applying the six pillars; Section - THREE: The 90 day plan; Chapter - 08: Achieving a quantum leap - The 90-day growth plan; Chapter - 09: The first 30 days; Chapter - 10: The second 30 days; Chapter - 11: The final 30 days

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Book SynopsisKian Bakhtiari is founder of The People, a creative company powered by a global community of young changemakers. Based in London, UK, he was formerly Youth Insight Lead at Dentsu and is now Advisor to UN Climate Change and One Young World Ambassador. For his contributions to marketing, he has been named one of the Top 50 Future Leaders by the Financial Times. He regularly writes about marketing through a Millennial and Gen-Z lens for Forbes CMO Network and is deeply passionate about using the power of creativity for good.

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Book SynopsisThis book provides an integrative Business Transformation Management Methodology, the BTM , with an emphasis on the balance between the rational aspects of transformation and the often underestimated emotional readiness of employees to absorb and accept transformation initiatives.Comprising four phases - Envision, Engage, Transform, and Optimize - the methodology integrates expertise from areas such as strategy, risk, and project management. Covering the formal and informal structures and roles needed for a successful transformation, the authors cover a wide range of theory to help understand the phenomenon of transformation.A ''360-degree'' view on what business transformation means and how to manage it successfully, this handbook is suitable for business executives dealing with organizational change. A range of illustrative case studies ensure this is also a valuable resource for academics interested in chanTrade Review’The goal of business transformation initiatives is to create agility in order to adapt to market changes. To achieve desired outcomes it is necessary to accurately manage interdependent risks associated with changes in the strategy, operating processes as well as the organization’s culture. In my opinion this handbook encompasses all relevant aspects of a professional approach to business transformation.’ Reza Nazeman, CIO Europe, Middle East & Africa, Microsoft ’The handbook brilliantly combines art and science marrying the experience and expertise of highly successful practitioners with multi-disciplinary methods, underpinned by the best practices of the leader in enterprise technology solutions. In my 20 plus years transforming global enterprises, I finally see an honest and vivid acknowledgement of the significant role transformation plays in today’s business context and the keys to success spelled out.’Lilian Corvington - Global Director EVO Program, Vodafone ’Business transformation is a complex endeavor and a continuous challenge for many organizations nowadays. Therefore, it is important to have a holistic and applicable methodology that successfully guides decision makers through transformation initiatives. This is exactly what this handbook provides.’ Nicolas Steib - Global Head of Services Delivery, SAP’Achieving successful transformation requires that strategy, marketing, enterprise modeling, HR, business processing, IT... share the same global approach and the same language. This requires a new discipline which will merge specialized practices into a single consistent set of simplified practices. This handbook will help you to implement these convergence efforts.’ Jean-René Lyon, Director, Center of Excellence in Enterprise Architecture, Paris'A must-have for any business transformation professional. With only a third of business transformations being completed on time, on budget and to expectations, this book needs to descend into the laps of 1000s of managers and leaders everywhere.'Rob Llewellyn, ConsultantTable of Contents1. Introduction 2. Meta Management 3. Strategy Management 4. Value Management 5. Risk Management 6. Business Process Management 7. Transformational IT Management 8. Organizational Change Management 9. Competence and Training Management 10. Program and Project Management 11. Case Study: MotorStars' Implementation of a Global HR System in an Automotive Company 12. Lessons Learned from the Business Transformation Case Studies

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Book SynopsisYour brand is the most important part of your business it's a living thing. Learn to find, shape, and share your brand story with the world.Consider this: every individual and business tells a story to the world, and that story is their brand. It's a saga, constantly unfolding, experienced in real-time by everyone around it. Now ask yourself, are you consciously shaping and broadcasting that brand story? Is it under your diligent care and control, or is it running amok, causing chaos everywhere it goes? Or, perhaps even more tragic, is it sitting in a corner sulking, wondering why no one notices it?BrandJitsu is a practical and effective way to get that pesky brand under control so that it tells the story you want it to tell a meaningful and memorable tale that will not just attract the attention of your ideal customers but also the best employees, partners, and suppliers.Mastering BrandJitsu won't take years. It's a skill that can be quickly lear

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Book SynopsisAlthough Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these seemingly dissimilar approaches to increase production speed while decreasing variations and costs in your organization.Presenting problem-solving tools you can use to immediately determine the sources of the problems in your organization, the book is based on a recent survey that analyzed Six Sigma tools to determine which are the most beneficial. Although it focuses on the most commonly used tools, it also includes coverage of those used a minimum of two times on every five Six Sigma projects.Filled with diagrams of the tools you'll need, the book supplies a comprehensive framework to help you for organize and process the vast amount of information currently available about LeaTable of ContentsIntroduction to Lean Six Sigma Methodology. Process Improvement and Lean Six Sigma. The Lean Journey into Process Improvement. Waste Identification. Lean Concepts, Tools, and Methods. Three Faces of Change—Kaizen, Kaikaku, and Kakushin. SSBB Overview. On Integrating LSS and DMAIC with DMADV. LSSBB Advanced Nonstatistical Tools. Black Belt Nonstatistical Tools (A through M). Black Belt Nonstatistical Tools (O Through Q). Black Belt Nonstatistical Tools (R through Z). LSSBB Advanced Statistical Tools. Advanced Statistical Tools.

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Book SynopsisDuring the last decade, platform businesses such as Uber, Airbnb, Amazon and eBay have been taking over the world. In almost every sector, traditional businesses are under attack from digital disrupters that are effectively harnessing the power of communities. But what exactly is a platform business and why is it different? In Platform Strategy, Laure Claire Reillier and Benoit Reillier provide a practical guide for students, digital entrepreneurs and executives to understand what platforms are, how they work and how you can build one successfully. Using their own rocket model and original case studies (including Google, Apple, Amazon), they explain how designing, igniting and scaling a platform business requires learning a whole new set of management rules. Platform Strategy also offers many fascinating insights into the future of platforms, their regulation and governance, as well as how they can be combined with other business models.Benoit ReilTrade Review"Platforms like BlaBlaCar are reshaping the way people interact and trust one another, unlocking significant potential for collaboration. Platform Strategy provides powerful insights into how to design, ignite and scale a trusted platform. This is a great read for anyone interested in understanding how platforms are changing the world, and the dynamics at play." - FRÉDÉRIC MAZZELLA, founder and CEO of BlaBlaCar"Platform Strategy is an essential read for students, academics, entrepreneurs and executives interested in understanding how firms like Airbnb, Apple and Google are redefining the rules of business." - DR. MARIE TAILLARD, L’Oréal Professor of Creativity Marketing, ESCP Europe"Platform businesses are unique in that they can connect and match people in an increasingly efficient manner. Yet launching a platform takes a lot of work. Platform Strategy provides unique –and practical- insights for all platform entrepreneurs." - DIDIER RAPPAPORT, CEO of Happn and founder of Dailymotion"Over the past 20 years, I have witnessed first-hand how platform businesses like eBay and Turo unlocked the power of communities and created enormous value for millions of people. Platform Strategy provides great insights into the successful implementation of these innovative business models." - ANDRÉ HADDAD, CEO of Turo"I have hands-on experience of the challenges of exponential growth at eBay, PayPal and Skype. Platform Strategy is a must read for anyone involved in scaling such innovative business models." - ANNEMIE RESS, Founder/CEO of PurpleBeach,former Senior Director HR eBay, PayPal and Global HR Director at Skype"Two-sided businesses are notoriously difficult to scale. Platform Strategy is an inspiring guide packed with deep insights and practical frameworks to help platform entrepreneurs succeed." - STÉPHANE KASRIEL, CEO of UpworkTable of ContentsChapter 1. Introduction to platform businesses Chapter 2. The meteoric rise of platform businesses Chapter 3. What is a platform business? Chapter 4. Economic characteristics of platforms Chapter 5. Platforms as business models Chapter 6. Platform-powered ecosystems Chapter 7. Lifestages of platforms: design Chapter 8. Platform ignition: proving the concept Chapter 9. Platform scaling: reaching critical mass Chapter 10. Platform maturity: defending profitable growth Chapter 11. Platform pricing Chapter 12. Trust, governance and brand Chapter 13. Platforms, regulation and competition Chapter 14. Competing against platforms Chapter 15.The future of platforms

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Book SynopsisThe essential guide to protecting and managing the professional reputation of both yourself and your organizationIn the volatile landscape of social media and viral news, professional reputations can be wrecked within a matter of hours. Passivity in the face of public criticism is often perceived as conceding guilt, while an ill-judged response can just make things worse. But few senior business leaders, entrepreneurs, public figure, talent managers, in-house lawyers and even PR professionals are aware of the full array of strategies available that can both prevent and mitigate PR crises. In Reputation Matters, Jonathan Coad draws upon his decades of expertise (both as one of the country's leading PR lawyers and as a highly regarded editorial lawyer) to provide this essential guide to protecting and managing both your professional reputation and that of your organization. With the blurred lines between traditional and social media and the growing predominance of misinfoTable of Contents1. Introduction 2. Why Reputation Matters 3. Key Regulations and Laws 4. How the Media Operates 5. Avoiding a Media Crisis 6. Preparing for a Media Crisis 7. What to Do if a Media Crisis Looms 8. Dealing with a Media Crisis if it Breaks 9. Litigation PR 10. Looking to the Future 11. Conclusion Appendices Index

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Book SynopsisIf you want to be the best, you have to have the right skillset. From finance and strategy to leadership and marketing, THE ULTIMATE MBA BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key ideas you need and bring it all together with practical exercises.This is your complete MBA course. ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you''re doing.

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Book Synopsis The growing pains of a startup''s initial year in business require a keen awareness of uncertainties and a willingness to adapt in order to survive. Today''s new founders greatly benefit from taking a behind-the-scenes look at successful companies such as Etsy, HotelTonight, Fiverr, and more in regards to how they overcame the challenges of their first year. Startups in Action is your curated source for critical insights and inspiration from those who have been there before.This book documents the month-to-month journeys of these companies in their first year, zeroing in on key decisions that helped them recover from missteps, and adapt to complications, to eventually grow and succeed. Were the founders full-time from the beginning? How long did it take them to build a working prototype? How many end-users did they have in the first year? The answers to these questions are of interest to those who are just starting out and want to learn by example. Collected from intTable of Contents1.Year One of Despegar. 2. Year One of Shazam 3. Year One of StubHub 4. Year One of PlentyOfFish (POF) 5. Year One of Etsy 6.Year One of SlideShare 7. Year One of Heroku 8. Year One of Yammer 9. Year One of Fiverr 10. Year One of HotelTonight 11. Conclusion

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Book SynopsisTo succeed in the face of disruptive competition, companies will need to harness the power of a wide range of partners who can bring different skills, experience, capacity, and their own networks to the task. With the advent of new technologies, rapidly changing customer needs, and emerging competitors, companies across more and more industries are seeing their time-honored ways of making money under threat. In this book, Arnoud De Meyer and Peter J. Williamson explain how business can meet these challenges by building a large and dynamic ecosystem of partners that reinforce, strengthen, and encourage innovation in the face of ongoing disruption. While traditional companies know how to assemble and manage supply chains, leading the development of a vibrant ecosystem requires a different set of capabilities. Ecosystem Edge illustrates how executives need to leave notions of command and control behind in favor of strategies that will attract partners, stimulate learning, and promote the overall health of the network. To understand the practical steps executives can take to achieve this, the authors focus on eight core examples that cross industries and continents: Alibaba Group, Amazon.com, ARM, athenahealth, Dassault Systèmes S.E., The Guardian, Rolls-Royce, and Thomson Reuters. By following the principles outlined in this book, leaders can learn how to unlock rapid innovation, tap into new and original sources of value, and practice organizational flexibility. As a result, companies can gain the ecosystem edge, a key advantage in responding to the challenges of disruption that business sees all around it today.Trade Review"Business ecosystems are redefining the rules of competition in today's digital economy. In this groundbreaking book, Arnoud De Meyer and Peter Williamson provide a comprehensive guide to executives who are seeking to get their head around this new way of competing. Based on detailed case studies of some of the hottest companies in the world, such as Alibaba and Amazon Web Services, the authors show how our old ideas about competitive advantage are no longer relevant, and what the alternative might look like. They provide excellent advice for any company that is seeking to gain an edge in this new digital world."—Julian Birkinshaw, London Business School"Peter Williamson and Arnoud De Meyer are leading academics who have also led global businesses. As such, Ecosystem Edge is the rare book that is both full of big-picture, complex insight—showing the reader how business outcomes are the product of networks, partnerships, and collaboration—and also current examples, clear tools, and specific takeaways so that executives can convert ideas into action."—Tanya Menon, Professor, The Ohio State University Fisher College of Business"This book provides a decisive approach to the new nature of innovation and the power of value networks. In an experience-based economy, the game-changers will not be those with the most automated production systems, but those with the best-developed knowledge and know-how assets, whose business environments involve subcontractors as full-fledged partners in value creation."—Bernard Charlès, Vice Chairman and CEO, Dassault Systèmes"[This] book has a complementary focus on an infrastructure that can enhance innovation. It would be a welcome addition to collections supporting business and management programs. Recommended."—G. E. Kaupins, CHOICE

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Book SynopsisOne of the most profound changes in business and society is the emergence of the post-Millennial generation, Gen Z. While every new generation has faced its share of disruption in technology, economics, politics and society, no other generation in the history of mankind has had the ability to connect every human being on the planet to each other and in the process to provide the opportunity for each person to be fully educated, socially and economically engaged. What might this mean for business, markets, and educational institutions in the future? In this revolutionary new book, The Gen Z Effect: The Six Forces Shaping the Future of Business, authors Tom Koulopoulos and Dan Keldsen delve into a vision of the future where disruptive invention and reinvention is the acknowledged norm, touching almost every aspect of how we work, live and play. From radical new approaches to marketing and manufacturing to the potential obliteration of intellectual property and the shift to mass innovation, to the decimation of our oldest learning institutions through open source and adaptive learning, The Gen Z Effect provides a mind-bending view of why we will need to embrace Gen Z as the last, best hope for taking on the world's biggest challenges and opportunities, and how you can prepare yourself and your business for the greatest era of disruption, prosperity, and progress the world has ever experienced.Trade Review"... an easy read but with depth, so that you learn a great deal and, more important, start seeing things in a different way." -Geoffrey James, contributing editor at Inc. magazine "For years, I have experienced enterprises losing the wisdom of generations because of generational divides. This book offers hope and prescription for stemming that loss. It comes at a critical time in the evolution of organizations." --Jim Champy, author of Reengineering the Corporation "Working with some of the world's largest retailers I see first hand how critical it is to understand and integrate The Gen Z Effect into an organization's strategy for growth. Tom and Dan provide a clear view of the disruptive force that Gen Z is already having on our businesses and our world, as well as the sort of future we can all look forward to." --Stephanie Fischer, president & CEO of the Global Retail Marketing Association "A superb book that exemplifies a critical skill for the present and future: bridging the generational chasms across knowledge workers. The stories of leadership role models are inspirational, and reinforce the idea that success is based on unique ways of thinking and being not just age." --Bruce Rosenstein, managing editor, Leader to Leader; author of Create Your Future the Peter Drucker Way "The Gen Z Effect is an inspirational showcase of ideas where learning, gaming, technology, and age collide." --Nicholas Bonardi, Lead Audio Designer for Rocksmith and Rocksmith 2014 at Ubisoft "Dan and Tom provide a timely, pragmatic alternative to the polarized perspectives that promote division and deny progress at a critical time in world history. The Gen Z Effect offers a mindset that will immediately appeal to those who prefer the roles of playwright or actor, to that of the critic." --Robb Webb, Chief Human Resources Officer, Hyatt Hotels Corporation "Who's influencing who? That's the needling question of The Gen Z Effect, a must-read for built-to-last Boomers and build-it-again Gen Z alike. The insight of Koulopoulos and Keldsen--that influence will trump affluence--makes it clear that privilege and power are no longer the levers that move minds, mouths, and markets." --Alan Kelly, founder & Executive Director, Playmaker Systems, LLC; author of The Elements of Influence "Koulopoulos and Keldsen have the pulse on a critically important sea change in how we think about ourselves, society, and the forces of change interacting and impacting us all. Read this and slingshot yourself forward to be influential in a multigenerational, hyperconnected, global society." --Blackford Middleton, MD, MPH, MSc, Chief Informatics Officer and professor at Vanderbilt University Medical Center "This ground-breaking work provides a much-needed framework for corporate strategists and marketing executives to capitalize on the most valuable demographic trend that has ever existed: the Gen Z Effect." --Luke Hohmann, CEO of Conteneo; author of Innovation Games: Creating Breakthrough Products Through Collaborative Games "In The Gen Z effect, authors Dan Keldsen and Tom Koulopoulos show us a new model of working, of engaging our customers, of continuous learning--and of living. Gen Z is blurring the lines between all of us. It's about time." --Jill Dyche, author of The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age "Generational differences impact our values, beliefs and actions. Why? Because that is how we historically defined ourselves. Technology is changing this. The Gen Z Effect provides thought provoking insights about the impact of technology and how simplified accessibility and collaboration beyond traditional boundaries can lead to a civilization that works together to co-create a better world." --Heather Ishikawa, co-author of Now You're Thinking!; National Director at Pearson TalentLens "The Gen Z Effect's six forces are all about democratization -- of technology, information access, learning, power, and even identity. This raises the possibility of collective insight into science and humanity, and collective action to improve them. This book not only illuminates how these forces work, but how we, as educators and business leaders, can bring out the best collective action. --Kate Pugh, Academic Director, Columbia University Information and Knowledge Strategy; author of Smarter Innovation and Sharing Hidden Know-How "This book shows how the 'generational' perspective of human behavior and attitude is dissolving. The generations are increasingly using technology and new perspectives to work together to solve today's biggest challenges. Here's my advice: read The Gen Z Effect, understand the six forces that are creating this shift and establishing the 'last generation,' and use them to bring your influence into the future." --Chris Goward, author of You Should Test That!; founder of WiderFunnel Marketing Optimization "Koulopoulos and Keldsen reveal the compelling forces behind Gen Z and their impact on managing, learning, and innovating in the new knowledge economy. Their in-depth investigation into The Gen Z Effect sheds new light on how to design strategies to leverage the best of hyperconnected, hyperdynamic and agile organizations." --Eric Tsui, professor at The Hong Kong Polytechnic UniversityTable of ContentsAcknowledgments, Introduction: The Gen Z Effect, 1. Meet Gen Z—The Über Generation, 2. Breaking Generations, 3. Hyperconnecting: From Me to We, 4. Slingshotting, 5. Shifting from Affluence to Influence, 6. Adopting the World As My Classroom, 7. Lifehacking: A Playbook for Gen Z, Conclusion: Welcome to Gen Z, Appendix: A Short Guide to Reverse Mentoring, A Special Dedication, Notes, References, Index, About the Authors

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Book SynopsisRight on the Money provides readers with a proven, realistic game plan to redraw maps for sales and marketing in a topsy-turvy world.Even before COVID-19 upended lives and forced people to reimagine every interaction, “business as usual” tottered on its last legs. An overwhelmingly digital economy dispatched a bricks-and-mortar mindset and gave rise to a brave new mobile world. While top sellers adapted from a sell-to model to a buy-from environment—in which customers move through much of the buying cycle before ever engaging sellers—others stuck to their guns and found themselves condemned to failure. The bottom line: accept and embrace change or be done in sales. Right on the Money offers a compelling blueprint to understand and win over today’s buyers. It also offers a wealth of field-tested, actionable steps to excel in a marketplace far more digital, far less centralized, incredibly dynamic and much more lucrative than ever before. Colleen Francis sheds light on the current sales landscape and helps readers align personal and organizational strategies to win.

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Book SynopsisHow to Innovate and Execute Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet the performance requirements of the existing business--one that is still thriving--while dramatically reinventing it? How do you envision a change in your current business model before a crisis forces you to abandon it? Innovation guru Vijay Govindarajan expands the leader's innovation tool kit with a simple and proven method for allocating the organization's energy, time, and resources--in balanced measure--across what he calls "the three boxes": * Box 1: The present--Manage the core business at peak profitability * Box 2: The past--Abandon ideas, practices, and attitudes that could inhibit innovation * Box 3: The future--Convert breakthrough ideas into new products and businesses The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all levels of the organization. Supported with rich company examples--GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services--and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align an organization on the critical but competing demands of innovation.Trade Review"His book is both challenging and easy to understand, offering numerous examples--from IBM to GE to Hasbro--of companies that have made it work." -- SUCCESS Magazine "The book [The Three Box Solution] is clearly presented, with illuminating case studies from a variety of organizations helping to explain the ideas." -- The Globe and Mail "The Three Box Solution is an insightful and thoughtful work that should be on the must-read list for all CEOs--and everyone involved in leading innovation in any kind of enterprise." -- Research-Technology Management "The era of doing things in the same way decade after decade is over. Organisations are confronted by external change and the urgent need to change themselves. Innovation is nothing less than a matter of corporate survival...By creating three boxes that a company ought to concentrate on when it is trying to pilot its way into the future, Prof Govindarajan may enable its leaders and workers to think outside the box their normal experience traps them in." -- Peter Day, BBC "A powerful new framework." -- Developing Leaders "The Three Box Solution is a clear winner..." -- BW Businessworld (India) "He succinctly outlines the key behaviors that I believe every business leader must focus on, to drive innovation without waiting for the next competitive crisis...the approach actually works and applies to leaders at all levels." -- Forbes "Supported with rich examples--GE, Mahindra & Mahindra, Hasbro, IBM and Tata Consultancy Services--and testimonies of leaders who have successfully used this framework, The Three Box Solution solves the dilemma of how to align an organisation on the critical but competing demands of innovation." -- The Financial Express, India "When we read The Three Box Solution and hear VG describe the experiences from leaders of Hasbro, Tata, IBM, United Rentals, Mahindra & Mahindra amongst others, we get inspired to find our own balance between these three innovation areas: preservation, destruction and creation...The Three Box Solution helps leaders come into harmony with an ageless rhythm, that creates sustainable prosperity." -- Innovation Management (innovationmanagement.se) "With case studies from toy manufacturer Hasbro, coffee maker Keurig, TCS and even a church reinventing itself, The Three Box Solution makes a good breezy read." -- The Times of India ADVANCE PRAISE for The Three-Box Solution: Jeffrey R. Immelt, Chairman and CEO, General Electric Company-- "Simple, powerful, and purposeful." Zhang Ruimin, Founder, Chairman, and CEO, Haier Group-- "The Three-Box Solution presents a simple, yet powerful framework to simultaneously optimize continuous process improvement and breakthrough innovation. Inspiring for management executives." Anand G. Mahindra, Chairman and Managing Director, Mahindra Group-- "Govindarajan's Three-Box Solution provides a framework for balancing the imperatives of the present with the demands of the future. It is a construct that permeates all our strategic thinking." Marshall Goldsmith, New York Times and Wall Street Journal bestselling author, Triggers-- "If your company needs to stop doing what it's done and branch out in new and profitable ways, this is the book for you." Omar Ishrak, Chairman and CEO, Medtronic-- "The Three-Box Solution is a superb guidance manual for anyone formulating and driving a long-term company strategy. An excellent resource for managers and leaders at all levels." Ajay Banga, President and CEO, MasterCard Inc.-- "Govindarajan provides a winning combination of strategic insights and actionable steps designed to help virtually any business or organization build a better future." Indra K. Nooyi, Chairman and CEO, PepsiCo, Inc.-- "At PepsiCo, we practice what Govindarajan preaches." Samuel R. Allen, Chairman and CEO, Deere & Company-- "This book is worth reading more than once; I highly recommend it." Bhaskar Bhat, CEO, Titan Watch-- "It is very refreshing to read The Three-Box Solution because of both its relevance and its simplicity. As you read the book, you connect with events in your own journey as you grapple simultaneously with ideas such as learning from the past, living in the present, and dreaming about the future. The simplicity of Govindarajan's model, like all great ideas, triggers you to think, 'Hey, why did I not think about it this way?' I recommend this book and its approach to both current and aspiring CEOs. Business schools will also find this approach worthy of teaching, and chief strategy officers will find it most useful." Giovanni Caforio, CEO, Bristol-Myers Squibb-- "The Three-Box Solution brilliantly tackles the challenges of a successful company to continually drive the linear innovation essential for today's operational excellence, while nurturing the nonlinear innovation necessary to create the company's future. Marc Casper, President and CEO, Thermo Fisher Scientific Inc.-- "The Three-Box Solution is essential reading for any senior executive leading a successful company with a proud history. Govindarajan gives a clear path for how to create the environment and culture within a company to foster innovation that will make a difference in ensuring a bright future for an organization. Ian Cook, Chairman, President, and CEO, Colgate-Palmolive Company-- "In The Three-Box Solution, Govindarajan offers a compelling framework for driving innovation while delivering current goals, without the constraints of past successes and failures. With powerful, international examples, he offers a clear guide to creating the sustainable, innovation culture needed to stay ahead." Alexander M. Cutler, Chairman and CEO, Eaton Corporation-- "What a compelling piece of work--and its genius is in its simplicity. Leaders at all levels of the organization should find the three-box model for innovation a how-to manual for success." Stuart Fletcher, CEO, Bupa-- "The Three-Box Solution is an extremely stimulating, encouraging, valuable, and enjoyable read." Brian D. Goldner, Chairman, President, and CEO, Hasbro, Inc.-- "In The Three-Box Solution, Govindarajan concisely and bravely distills key insights applicable across varied industries and provides practical takeaways to facilitate execution. The book is a must-read for any manager who values courageous leadership, adaptability, and foresight." Cyrus Mistry, Chairman, Tata Group-- "Govindarajan offers unique insights into the need to balance the demands of the present with those of the future. He highlights the importance of investing wisely in building the future while creating a sense of urgency about embracing change. Many managers will relate to the caution he urges about getting too caught up in the all-consuming demands of the present. For a more-than-century-old organization like Tata, his three-box framework offers many important lessons." Narayana Murthy, cofounder, Infosys Limited-- "In today's world, organizations need to continuously innovate and demonstrate a high degree of learnability to stay relevant and ahead of the competition. Through real-life cases and simple frameworks, Govindarajan provides insight and guidance on how leaders can prime organizations for the future while balancing priorities of the present. The Three-Box Solution is a must-read for leaders at all levels." Abidali Z. Neemuchwala, CEO, Wipro Limited-- "The three-box approach is a pragmatic way to think through and balance the needs of existing business and crafting a future. Explained in a simple manner, it provides a framework that leaders can use to reflect on the dynamics of business and attain present and future goals. In today's business environment, leaders are required to run both a sprint and a marathon at the same time." Doug Oberhelman, Chairman and CEO, Caterpillar Inc.-- "The Three-Box Solution offers a sound, strategic approach to ensure that Caterpillar's long history of innovation--developing, designing, and manufacturing the machines and engines our customers want and need--continues."

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Book SynopsisDigital transformation is not about technology--it's about change.In the rapidly changing digital economy, you can't succeed by merely tweaking management practices that led to past success. And yet, while many leaders and managers recognize the threat from digital--and the potential opportunity--they lack a common language and compelling framework to help them assess it and guide them in responding. They don't know how to think about their digital business model.In this concise, practical book, MIT digital research leaders Peter Weill and Stephanie Woerner provide a powerful yet straightforward framework that has been field-tested globally with dozens of senior management teams. Based on years of study at the MIT Center for Information Systems Research (CISR), the authors find that digitization is moving companies' business models on two dimensions: from value chains to digital ecosystems, and from a fuzzy understanding of the needs of end customers to a sharper one. Looking at these dimensions in combination results in four distinct business models, each with different capabilities. The book then sets out six driving questions, in separate chapters, that help managers and executives clarify where they are currently in an increasingly digital business landscape and highlight what's needed to move toward a higher-value digital business model.Filled with straightforward self-assessments, motivating examples, and sharp financial analyses of where profits are made, this smart book will help you tackle the threats, leverage the opportunities, and create winning digital strategies.Trade ReviewNamed one of the "Top Ten Technology Books of 2018" by Peter High, Forbes.comAdvance Praise for What's Your Digital Business Model?:James I. Cash Jr., Lead Independent Director, Walmart--"Weill and Woerner's book provides a very useful framework for analyzing the best business model option and developing a transformation strategy in response to the digital revolution every company is going through."Francisco Gonzalez, Group Executive Chairman, BBVA--"This book will help companies to take a hard look at their digital transformation strategies and show them how to win in the fourth industrial revolution."Jean-Pascal Tricoire, Chairman and CEO, Schneider Electric--"An essential decision guide to navigate digitization, ask the right questions, and make the right choices. Based on a wealth of data points and real-life examples, this book offers practical, step-by-step tips to define and execute a winning digital transformation."Fernando A. Gonzalez, CEO, CEMEX--"Weill and Woerner's book is a must-read primer for CEOs wondering why they need to digitally transform their companies and how to succeed in the endeavor.Jennifer S. Banner, CEO, Schaad Companies; Lead Director, BB&T--"Weill and Woerner bring laser focus to the pressing need for enterprises to digitize their business models. This book is a practical, hopeful guide for executives and boards alike, providing a call to action and a framework for execution that blends cutting-edge research with real-world examples."Sammy Lee, Chairman and Chief Invisible Officer, LKK Health Products Group--"The authors provide a simple but powerful framework for enterprises to reinvent their business models for the digital age. Their probing questions, self-assessments, and real-life examples make this book a must-read for everyone who wants to make their digital transformation a success."

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Book SynopsisWhy do so many world-changing insights come from people with little or no related experience? Charles Darwin was a geologist when he proposed the theory of evolution. And it was an astronomer who finally explained what happened to the dinosaurs. Frans Johansson's The Medici Effect shows how breakthrough ideas most often occur when we bring concepts from one field into a new, unfamiliar territory and offers examples of how we can turn the ideas we discover into path-breaking innovations. Clayton M. Christensen, bestselling author of The Innovator's Dilemma, has described The Medici Effect as "one of the most insightful books about managing innovation I have ever read. Its assertion that breakthrough principles of creativity occur at novel intersections is an enduring principle of creativity that should guide innovators in every field." Now with a new preface and a discussion guide, and a foreword by Harvard Business School professor Teresa Amabile, The Medici Effect is a timeless classic that will help you reach your innovative peak.Trade ReviewPraise for The Medici Effect: Clayton M. Christensen, bestselling author, The Innovator's Dilemma-- "One of the most insightful books about managing innovation I have ever read. Its assertion that breakthrough principles of creativity occur at novel intersections is an enduring principle of creativity that should guide innovators in every field." Susan Cain, New York Times bestselling author, Quiet; cofounder of Quiet Revolution-- "Diversity drives innovation--this book makes the case with such vividness, clarity, and excitement that it's obvious why it has stood the test of time. Bold, thought-provoking, and a ton of fun." Daniel H. Pink, author, Drive and To Sell Is Human-- "Even a decade after publication, The Medici Effect remains required reading for trailblazers all over the world, regardless of industry, background, or training. The combination of remarkable stories and a compelling theory make this book an enduring innovation classic!" Tom Freston, former President and CEO, Viacom-- "A bold and original study of something that is generally thought to defy analysis--the nature of creativity and innovation." Roger Ferguson, former Vice Chairman, Federal Reserve-- "Frans Johansson is a leading thinker in the realms of innovation and diversity. He delivers cogent and relevant insights in a thoroughly engaging way."

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Book SynopsisWhat is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions by presenting research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace--and warnings that highlight where the happiness hype has been overblown. This volume includes the work of; Daniel Gilbert. Annie McKee. Gretchen Spreitzer. Teresa M. Amabile. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.Trade ReviewHarvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organisations more effectively and to make a positive impact.

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Book SynopsisHow Strategy Works in an Interconnected, Automated WorldLeaders already know that the classic approach to strategy--analyze, plan, execute--is losing relevance. But they don't yet know what replaces it. As everyone and everything becomes more interconnected and digitized, how do you operate, compete, and win?Ming Zeng, the former Chief of Staff and strategy adviser to Alibaba Group's founder Jack Ma, explains how the latest technological developments, such as artificial intelligence, machine learning, the mobile internet, and cloud computing are redefining how value is created. Written especially for those outside the technology industry or the startup arena, this book introduces a simple, overarching framework to guide strategy formulation and execution in this data-rich and highly interactive environment.Revealing the revolutionary practices that he and his team have developed at Alibaba, Zeng shows how to: Automate decisions through machine learning Create products informed by real-time data from customers Determine the right strategic positioning to maximize value from platforms and suppliers Repurpose your organization to further human insight and enable creativity Lead your company's transformation into a smart business With insights into the strategies and tools used by leaders at Alibaba and other companies such as Ruhan and Red Collar, in a variety of industries from furniture making to banking to custom tailoring, Smart Business outlines a radically new approach to strategy that can be applied everywhere.Trade ReviewADVANCE PRAISE for Smart Business:Harry Shum, Executive Vice President, Microsoft AI and Research Group--"In an era when artificial intelligence and machine learning-technologies are redefining our entire society, it will be critical for companies around the globe to similarly remodel how they approach business strategy. Ming Zeng's Smart Business is an essential read for all executives and leaders who do not want to be left behind as new trends in AI shape our increasingly interconnected world."Eric Schmidt, former Executive Chairman, Google and Alphabet--"Ming Zeng makes the crucial connections between theory and practice, scale and growth dynamics, and changing managerial principles and the importance of creative talent. In my experience, people are hungry for ideas. Ming Zeng has put them in a unifying context and actionable format."Michael Spence, Nobel Prize–winning economist; professor, NYU Stern School of Business--"Smart Business is an important book. Most readers will have encountered artificial intelligence, algorithms, machine learning, cloud computing, and automation. But few of us have any intimate contact with how these digital technologies are forming the building blocks of new, flat, networked business organizations and the ecosystems in which they compete and cooperate. Ming Zeng's book closes that knowledge gap."W. Chan Kim, BCG Chair Professor of Strategy, INSEAD; New York Times–bestselling author, Blue Ocean Shift and Blue Ocean Strategy--"Smart Business vividly demonstrates why human creativity and innovation will become the key competencies for producing value in the future economy. In this provocative and insightful book, Ming Zeng, who has been a driver of Alibaba's cutting-edge practices, demands a radical new approach to strategy. This book is an indispensable must-read."Peter Thiel, entrepreneur; investor; and author, #1 New York Times bestseller Zero to One--"Ming Zeng shows why Alibaba is not just China's Amazon: online commerce looks very different when there are no incumbent retailers and no legacy logistics. In this sense, China has truly started from zero."

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Book SynopsisThe best entrepreneurs balance brilliant business ideas with a rigorous commitment to serving their customers' needs.If you read nothing else on entrepreneurship and startups, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your company for enduring success.Leading experts and practitioners such as Clayton Christensen, Marc Andreessen, and Reid Hoffman provide the insights and advice that will inspire you to: Understand what makes entrepreneurial leaders tick Know what matters in a great business plan Adopt lean startup practices such as business model experimentation Be prepared for the race for scale in Silicon Valley Better understand the world of venture capital--and know what you'll get along with VC funding Take an alternative approach to entrepreneurship: buy an existing business and run it as CEO This collection of articles includes "Hiring an Entrepreneurial Leader," by Timothy Butler; "How to Write a Great Business Plan," by William A. Sahlman; "Why the Lean Start-Up Changes Everything," by Steve Blank; "The President of SRI Ventures on Bringing Siri to Life," by Norman Winarsky; "In Search of the Next Big Thing," an interview with Marc Andreessen by Adi Ignatius; "Six Myths About Venture Capitalists," by Diane Mulcahy; "Chobani's Founder on Growing a Start-Up Without Outside Investors," by Hamdi Ulukaya; "Network Effects Aren’t Enough," by Andrei Hagiu and Simon Rothman; "Blitzscaling," an interview with Reid Hoffman by Tim Sullivan; "Buying Your Way into Entrepreneurship," by Richard S. Ruback and Royce Yudkoff; and "The Founder's Dilemma," by Noam Wasserman.

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Book SynopsisRethink how your organization creates, delivers, and captures value--or risk becoming irrelevant.If you read nothing else on business model innovation, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you reach new customers and stay ahead of your competitors by reinventing your business model.This book will inspire you to: Assess whether your core business model is going strong or running out of gas Fend off free and discount entrants to your market Reinvigorate growth by adding a second business model Adopt the practices of lean startups Develop a platform around your key products Make business model innovation an ongoing discipline within your organization This collection of articles includes "Why Business Models Matter," by Joan Magretta; "Reinventing Your Business Model," by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann; "When Your Business Model Is in Trouble," an interview with Rita Gunther McGrath by Sarah Cliffe; "Four Paths to Business Model Innovation," by Karan Girotra and Serguei Netessine; "The Transformative Business Model," by Stelios Kavadias, Kostas Ladas, and Christoph Loch; "Competing Against Free," by David J. Bryce, Jeffrey H. Dyer, and Nile W. Hatch; "Why the Lean Start-Up Changes Everything," by Steve Blank; "Finding the Platform in Your Product," by Andrei Hagiu and Elizabeth J. Altman; "Pipelines, Platforms, and the New Rules of Strategy," by Marshall W. Van Alstyne, Geoffrey G. Parker, and Sangeet Paul Choudary; "When One Business Model Isn't Enough," by Ramon Casadesus-Masanell and Jorge Tarzijan; and "Reaching the Rich World's Poorest Consumers," by Muhammad Yunus, Frederic Dalsace, David Menasce, and Benedicte Faivre-Tavignot.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further.HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

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Book SynopsisBusiness Models for Transforming Customer RelationshipsWhat if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost?This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency.In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies.Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.Trade Review"…enlightening and easy to read… The book is a worthwhile read for those looking to build new business models based on digital strategies. It is a useful resource for C-suite executives, strategic planners, consumer researchers, and others responsible for operations, marketing, consumer research, finance, and technology functions." — RTM (Research Technology Management)Advance Praise for Connected Strategy:Adam Grant, author, New York Times bestsellers Originals and Give and Take--"In a connected world, companies live and die on their ability to create great customer experiences. In this book, two leading experts on strategy and innovation team up to explore how to create those experiences in a rapidly changing world. Their lively, practical book offers rich cases, evidence, and frameworks for gaining and maintaining a competitive advantage."Reid Hoffman, cofounder, LinkedIn; Partner, Greylock Partners; and coauthor, Blitzscaling--"This insightful book blends academic rigor with practical, step-by-step tools that can help you design innovative business models for the Networked Age. Connected Strategy shows how to leverage continuous connectivity and emerging AI to make deep relationships that benefit customers and businesses alike. Read this book if you want to build a business model of the future."William P. Lauder, Executive Chairman, The Estee Lauder Companies--"A timely and practical guide and a great resource for how to create deeper relationships with consumers. In today's increasingly competitive environment, connected strategies that seamlessly link consumers, companies, and suppliers will be the future in many industries."William McNabb, former Chief Executive, The Vanguard Group--"In their brilliant new book, Nicolaj Siggelkow and Christian Terwiesch upend traditional thinking about how to build enduring customer relationships that create competitive advantage. What makes this book special--and a must-read--is the combination of a novel way of thinking about customer relationships with specific, practical advice on how to implement these ideas. I just ordered a stack of copies for my colleagues!"Michael E. Porter, Bishop William Lawrence University Professor, Harvard Business School--"Siggelkow and Terwiesch's important book addresses the major transformation in how companies interact with customers in the Digital Age--a transformation that is reshaping almost every dimension on which companies compete. These changes have led to customer information sharing, collaborative marketing, the development of new kinds of products and services together with new support models, and new business models based on product usage instead of conventional purchasing. The book provides a rich, accessible, and actionable road map for understanding these important changes and their implications, which every company and its leadership team needs to understand and address."

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Book SynopsisThe $22 trillion opportunity that can be unlocked only if you rethink everything you think you know about people over sixty.In the time it takes you to read this, another twenty Americans will turn sixty-five. Ten thousand people a day are crossing that threshold, and that number will continue to grow. In fifteen years, Americans aged sixty-five and over will outnumber those under age eighteen. Nearly everywhere in the world, people over sixty are the fastest-growing age group.Longevity presents an opportunity that companies need to develop a strategy for. Estimates put the global market for this demographic at a whopping $22 trillion across every industry you can imagine. Entertainment, travel, education, health care, housing, transportation, consumer goods and services, product design, tech, financial services, and many others will benefit, but only if marketers unlearn what they think they know about this growing population.The key is to stop thinking of older adults as one market. Stage (Not Age) is the concise guide to helping companies understand that people over sixty are a deeply diverse population. They're traveling through different life stages and therefore want and need different products and services.This book helps you reset your understanding of what an "old person" is. It demonstrates how three people, all seventy years old, may not even be in the same market segment. It identifies the systemic barriers to entering this market and provides ways to overcome them. And it shares the best practices of companies that have successfully shifted to a Stage (Not Age) mentality.This practical guide prepares companies and marketers for an inevitable shift they can't ignore.Trade Review"Stage (Not Age) is a fascinating read…" — Kiplinger's"The author provides a guide for companies to understand how retirement age can actually mean many different markets and stages." — Forbes"In her new book, Stage (Not Age), Golden makes a case that chronological age no longer defines us, especially in the second half of life. It's the stage of life we're in that's most important." — Next Avenue"Citing trillions of dollars in spending power, Golden says companies should cater more products and services toward the people with the most wealth: those in their golden years." — McKinsey Author TalksAdvance Praise for Stage (Not Age):"Stage (Not Age) is your own personal master class for understanding, entering, and thriving in the fast-growing, $22 trillion longevity market. The profiles of companies that successfully serve this market will cause you to rethink everything you thought you knew about aging." — Jo Ann Jenkins, CEO, AARP"We can continue viewing the aging of the world's population as an imminent crisis, or we can choose to see it as an opportunity for business and policy innovations. This book guides us toward the latter view, and brilliantly." — Michelle A. Williams, Dean of the Faculty, Harvard T.H. Chan School of Public Health"People, like wine, get better with age. Susan Golden's important book demonstrates how an aging population presents extraordinary opportunities for businesses. While some complain about the costs of an older population, Stage (Not Age) offers a thoughtful roadmap for understanding the ways in which the fastest-growing demographic can drive value." — Larry Summers, President, Emeritus, Harvard University; former Secretary of the Treasury of the United States"Susan Golden's book offers an inspiring roadmap for entrepreneurs and innovators to grow with the longevity economy." — Jonathan Levin, Dean, Stanford Graduate School of Business"An insightful and practical guide to an amazing and multifaceted business. Stage (Not Age) is the indispensable guide for companies to develop a strategy for this opportunity—as we did at Best Buy." — Hubert Joly, former Chairman and CEO, Best Buy; author, The Heart of Business; and senior lecturer, Harvard Business School"In Stage (Not Age), Susan Golden makes an eloquent case for investing in one of the most compelling business opportunities of our time. Her book is a clearly written, insightful guide. A must-read for changemakers of all ages." — Marc Freedman, founder, President, and CEO, Encore.org; author, How to Live Forever"How do you reach a generation (or two) of people who don't feel, look, or act as old as they are? By not focusing on the number on their birth certificate. That's the message of Susan Golden's enlightening new book. Companies and marketers willing to listen should find themselves at an advantage." — Jean Chatzky, founder and CEO, HerMoney Media; New York Times bestselling coauthor, AgeProof

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Book Synopsis

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Book Synopsis

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Book SynopsisAn insightful and inspiring book on using "both/and" thinking to make more creative, flexible, and impactful decisions in a world of competing demands.Life is full of paradoxes. How can we each express our individuality while also being a team player? How do we balance work and life? How can we improve diversity while promoting opportunities for all? How can we manage the core business while innovating for the future?For many of us, these competing and interwoven demands are a source of conflict. Since our brains love to make either-or choices, we choose one option over the other. We deal with the uncertainty by asserting certainty.There's a better way.In Both/And Thinking, Wendy Smith and Marianne Lewis help readers cope with multiple, knotted tensions at the same time. Drawing from more than twenty years of pioneering research, they provide tools and lessons for transforming these tensions into opportunities for innovation and personal growth.Filled with practical advice and fascinating stories—including firsthand tales from IBM, LEGO, and Unilever, as well as from startups, nonprofits, and even an inn at one of the four corners of the world—Both/And Thinking will change the way you approach your most vexing problems.Trade ReviewThinkers50 2023 Winner: Breakthrough Idea Award"Presents original and thought-provoking ideas backed by solid research in a clear and compelling fashion." — Dagbladet Børsen"Citing extensive research that is applied to multiple case studies, the book makes a compelling case for both/and thinking and embracing a paradox mindset in all aspects of our lives." — School Administrator (AASA, American Association of School Administrators)Named one of "Behavioral Scientist's Notable Books of 2022""Leading with captivating stories and relatable metaphors, Smith and Lewis translate academic research into practical advice." — TD magazine (Association for Talent Development)Advance Praise for Both/And Thinking:"Life is full of paradoxes, and too often we ignore them or try to erase them when we should be learning how to manage them. Wendy Smith and Marianne Lewis are the world's leading experts on the topic, and grappling with their ideas is a valuable step toward becoming more comfortable with tensions and trade-offs." — Adam Grant, #1 New York Times bestselling author, Think Again; host, TED podcast WorkLife"At a time when humanity is facing some of its greatest challenges, every leader must know how to turn trade-offs into opportunities, tension into creativity, and discomfort into ambition. Wendy Smith and Marianne Lewis show us how." — Paul Polman, former CEO, Unilever; coauthor, Net Positive"Smith and Lewis show how you can move from a mindset of constraint to one of abundance and build businesses prepared to execute for today and innovate for the future." — Linda A. Hill, the Wallace Brett Donham Professor of Business Administration, Harvard Business School; author, Becoming a Manager; and coauthor, Collective Genius and Being the Boss"Both/And Thinking will be a flashlight in the dark for anyone—those grappling with organizational and societal challenges, as well as individuals dealing with family issues and life-changing decisions." — Elizabeth Lesser, cofounder, Omega Institute; bestselling author, Broken Open and Cassandra Speaks"This book is, pure and simple, a masterpiece. And every word and semicolon is backed up by hard research. Don't skim—dig in, take deep breaths, and reflect." — Tom Peters, coauthor, In Search of Excellence

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Book SynopsisIn the new world of hybrid work and AI, one thing is clear: the war for talent is over—and talent won.With sparsely populated offices and people working from wherever they are, and with AI emerging everywhere in business and dominating headlines, our work lives have undergone a remarkable transformation, seemingly overnight. But the reality is that for years the ever-growing digital wave has been breaking down organizational boundaries and increasing the adoption of open innovation, including the use of crowdsourcing platforms as a talent solution. Now the imperative is clear: adapt to and leverage this new, digitally enabled world of "open talent"—or get left behind.In this eye-opening, essential guidebook, John Winsor and Jin Paik, with their work at the Laboratory for Innovation Science at Harvard, show how the massive reset of the pandemic allowed talented workers everywhere to exit their jobs without leaving the workforce. Now many are freelancing for multiple companies or are starting small businesses, challenging hiring managers as never before amidst a transformed workforce. What's more, talent has more power than ever using platforms such as Freelancer.com, Fiverr, and Upwork, setting their own terms for work: what, where, when, and at what price.How can companies adapt? The key, the authors argue, is shifting to a more distributed idea and structure of collaborative work. The authors call this a networked organization, where talent is culled from both inside and outside the organization and viewed through a single lens—as a global ecosystem that can be tapped as needed.With rich stories, keen insights, and an abundance of practical advice, Winsor and Paik provide a new framework and operating model for transforming your organization into a talent-orchestrating, problem-solving machine.Trade ReviewAdvance Praise for Open Talent:"By harnessing global talent, organizations can access diverse perspectives, expertise, and creativity at an unprecedented scale. This book serves as an indispensable resource for leaders navigating this new frontier as AI and other disruptive technologies continue to redefine work." — From the foreword by Karim R. Lakhani, professor, Harvard Business School; coauthor, Competing in the Age of AI"When it comes to open talent, Winsor and Paik have lived the concepts, tested the pilots, and ultimately created the model for how organizations succeed. Their research and firsthand experience give you a front-row seat to the lessons learned while also providing you with an actionable framework to bring to your own organization." — Jason Crusan, former Director, Advanced Exploration Systems (AES) Division, Human Exploration and Operations Mission Directorate, National Aeronautics and Space Administration (NASA)"Open Talent is a guidebook to the future of work and a must-read for CEOs, entrepreneurs, and managers seeking to navigate this new world." — Richard Florida, author, The Rise of the Creative Class"This book is an urgent and timely read that provides the groundbreaking road map for the open talent revolution." — Tsedal Neeley, professor, Harvard Business School; author, Remote Work Revolution; and coauthor, The Digital Mindset"The future of work is here, and Open Talent provides a practical and cogent manual for succeeding in it. CEOs and other leaders who ignore the trends and truths Winsor and Paik convincingly lay out do so at their peril." — Jerry Colonna, CEO, Reboot; author, Reunion: Leadership and the Longing to Belong"In an age where information travels at the speed of light, Winsor and Paik make clear how businesses today can harness the power of talent from every corner of the world. Open Talent is a road map for any organization looking to thrive in the twenty-first century." — Jonah Berger, author, Contagious: How to Build Word of Mouth in the Digital Age"If you can do your job from Boulder, it can be moved to Bangalore. If you want answers to some of the most-often-asked business questions since the pandemic—on how to work with a remote and globally distributed talent base—you'll find them here." — Scott Galloway, Professor of Marketing, NYU Stern School of Business; bestselling author, The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google

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Book SynopsisGet ready to make the biggest jump of your career.The chasm separating managers from leaders is widening as the skills required to be an effective leader grow in number and complexity. But you're ambitious. You want to cross that chasm. And your organization needs you to cross it in order to join its bench of stars who will lead with empathy and humanity and ground the organization's strategies in a meaningful, mission-driven, and purposeful way.The Leap to Leader is your trusted playbook for making the biggest jump of your career. You'll learn from more than a hundred successful leaders who share their powerful insights and compelling stories of how to make the leap, along with practical strategies and tactics for building a loyal following, moving up quickly to broaden your impact, and making the subtle but crucial mindset shifts that are required to lead others effectively.As senior managing director at the ExCo Group, Adam Bryant has worked directly with hundreds of fast-rising executives, sharing the leadership development frameworks, tools, and approaches that are at the heart of this book. He draws on the collective wisdom of the one hundred mentors at his firm—all former CEOs or global business leaders—who know what it takes to make the leap to leader. As the creator of the iconic Corner Office column in the New York Times, Bryant has spoken with more than a thousand leaders over the years about the challenges and nuances of leadership.The leap to leader doesn't have to be a leap of faith. If you're ready to make the jump, start here.Trade ReviewNamed a Top Voice in Leadership by LinkedInAdvance Praise for The Leap to Leader:"Adam Bryant expertly identifies why leading is completely different from managing. Drawing on intimate conversations with transformational, inspiring leaders, Bryant deftly lays out what every manager should know—and do—to make the leap. An indispensable guide for rising managers and for leaders who aspire to do even more." — Laszlo Bock, cofounder, Humu and Gretel; former Chief Human Resources Officer, Google; New York Times bestselling author, Work Rules!"Adam Bryant delivers again! In The Leap to Leader, he offers a three-part guide, full of practical tips, insights, and stories for those wishing to graduate from management to leadership. He not only poses the key question—Are you drawn to the fire?—but also describes the mindset shift that all great leaders must master." — Deborah Lee James, 23rd Secretary of the Air Force; author, Aim High"Leadership is a privilege because it provides an opportunity to make a huge impact by influencing others. And it's a challenge because leaders must learn how to influence others by inspiring them rather than telling them. Bryant captures this theme brilliantly, and if you want to become an impactful leader, this book is for you." — Niren Chaudhary, CEO, Panera Brands"With his journalistic approach to demystifying leadership, Adam Bryant has created an intensely practical guide filled with compelling insights, memorable stories, and actionable tips from CEOs. It will help anybody who aspires to lead." — Marla Beck, cofounder and former CEO, Bluemercury"The Leap to Leader has all the signature elements of Adam Bryant's work: an eye for the candid anecdote, an ear for different voices in a world of business where most of us sound the same, and an instinct for what can actually help people become better leaders in every phase of their lives. It has little details and big ideas, and it is the distillation of a lifetime of talking and listening to all sorts of leaders about their deepest hopes and fears." — Glenn Kelman, President and CEO, Redfin

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Book SynopsisAI—including generative AI—is radically transforming business. Are you ready? Accenture technology leaders Paul Daugherty and Jim Wilson provide crucial insights and advice to help you meet the challenge.Look around you. Artificial intelligence is no longer just a futuristic notion. It''s here right now—in software that senses what we need, supply chains that "think" in real time, and now generative AI that is radically reshaping work and productivity. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Accenture technology leaders Paul Daugherty and Jim Wilson show that the essence of the AI paradigm shift is the transformation of all busine

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Book SynopsisThe coaching profession is growing and innovating. According to the International Coaching Federation (ICF), coaching earns over $3 Billion per year with over 100,000 practitioners of coaching. This book is for both practitioners and scholars of executive coaching. Coaching is an exciting and powerful skillset that allows individuals to empower others and helps individuals to generate awareness that opens the door for great levels of success.The approach of this book is to look at the theoretical framework of coaching as it applies to the actual practice of coaching others and groups.It is important to ground practice in theory and research to bring together the researched framework to help to inform the approach. There is an old proverb that states: “Theory is when you know everything but nothing works. Practice is when everything works but no one knows why.” The approach of this book will enable the student with the theory, the processes and the skills to coach in a way that works and to be able to understand the why behind the success as well as make it replicable.

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Book SynopsisEvery executive acknowledges the importance of having a business strategy, but when it comes to creating and implementing a strategy for their organization, the "how" and "what" of strategic planning becomes elusive. In their manuscript, Optimizing Strategy for Results, authors Price, Waema, and Baiya give leaders the tools, processes, and step-by-step instructions to- * Establish a proven framework for creating a strategy that can be dynamic and responsive; * Address the importance of creating a culture aligned to create and execute on this strategy; and * Align the diversities of people's talent, skills, and passions as a key component of leveraging their strengths throughout the strategy continuum. Strategy is a process, not an event. When it is done well, strategy includes great preparation over time, vigorous debate about what should and should not be a part of the strategy commitment, meticulous planning, ongoing focus, regular review, meaningful evaluation, and learning. Optimizing Strategy for Results will teach readers how to prepare for, create, and optimize strategy in order to achieve results

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Book SynopsisSMEs Business Leadership gives the readers a global perspective on the small and medium enterprises and goes on to explain strategic management to the readers to give them an overview to business leadership. It explains the role of strategic management in the SMEs and informs the readers about the various leadership and management skills that are used in the SMEs and businesses. Also discussed in the book is the human resource management in SMEs, the use of technology in improving the performance of the businesses, the challenges that lie in the formulation of key competencies in SMEs and the new models that are employed in the internationalization of SMEs.

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Book SynopsisThis strategic guide for business and IT executives focuses on how today’s most disruptive technologies (including social, mobile, analytics, cloud, wearables, intelligent automation, robotics, and the IoT) can be applied in powerful combinations, together with platform business models, mastery of digital services, and leading practices in corporate innovation, to help you develop and execute your digital strategies for competitive advantage.Trade Review'Nicholas Evans is a magician, weaving together the complexities of the digital world into a tapestry of opportunities for alert companies and managers. And like a good magician, he makes it look easy. Get started on your digital transformation with this book NOW.' -- Henry Chesbrough * Professor at UC Berkeley Haas School of Business, Author of 'Open Innovation: The New Imperative for Creating and Profiting from Technology' *'The digital transformation, based on vast data from cheap sensors and cloud intelligence, will enable new business models, new strategies, and new empires in all industries. Using insight and case studies, Mastering Digital Business does a superb job guiding us through the changes coming, and helping us think through not only new product and logistics strategies, but how management itself must evolve to thrive in the coming decades.' -- R. Preston McAfee * Chief Economist. Microsoft *'By their very nature, transformations require disruptive changes. Digital transformations requires companies to be in a state of constant change. Mastering Digital Business shows that successful digital transformation goes beyond leading edge technology to include disruptive business models, redesigned processes, and – most importantly –cultural change.' -- Jonathan Becher * Chief Digital Officer, SAP *'Mastering Digital Businesses is a highly topical book and a must read for both business and IT executives looking to come out on top by leveraging disruptive technologies. Nick is a brilliant writer and in this book he combines case studies with in-depth analysis to provide valuable insights for digital leaders. The importance for traditional players to swiftly move towards a more agile and flexible digital environment while blending the 'new' with the 'old' can't be understated and Nick takes the reader through a straightforward thought process for how to do this successfully.' -- Robert Eriksson * Head of Engineering, Digital & Transformation, Lloyds Banking Group *'Much talk is happening about digital transformation and innovation. Rarely does this talk cover pragmatic steps regarding how to ‘make sense’ and ‘take action’ on the new opportunities that today’s most disruptive technologies catalyze. Nick’s book does that – providing “blueprints for action” – helping those who take advantage of Nick’s insights move from conceptual discussions to pragmatic action, with speed and scale. Of particular value is his distillation of patterns – or what he calls “palette” – of options of which technologies to use in which combination to take advantage of different business opportunities.' -- Ralph Welborn * CEO, Imaginatik *'With 52% of the Fortune 500, merged, acquired, gone bankrupt, or fallen off the list since 2000, the digital revolution has transformed business models. Leaders need pragmatic advice from strategy to execution on digital transformation. Nicholas’ book Mastering Digital Business provides practitioners with not only the first principles required to succeed but also a pragmatic approach to addressing the change management requirement for success in decoding digital business.' -- R “Ray” Wang * Principal Analyst & Founder, Constellation Research *'Mastering Digital Business is a real wakeup call. For company leaders willing to see, react to and foresee the signals of change, this is a must-read manual.' -- Sanjay Sarma * Professor of Mechanical Engineering, MIT *'In today's world, successful organisations recognise that technology is a force which makes scarce resources abundant. And those same organisations have put technology capability at the heart of business strategy. Nicholas D. Evans' book goes beyond the theory of the digital disruption which is impacting our lives, and provides business leaders with compelling, practical advice for redesigning our organisations, strategies, environments, and workforce to not only compete but to thrive in an age of ever increasing complexity and technical innovation. Read it. Then share it with your team!' -- Stephen Foreshew-Cain * COO, Co-op Digital *'Nicholas has managed to take the world of innovation and digital transformation and make it simple enough to understand at all levels within the business, which is no mean feat. The book covers a number of insights and strategies that will allow c-level execs and techies alike to decode the transformation of businesses in the digital age.' -- Matt Harris * Head of IT, Mercedes AMG Petronas Formula One Team *'Mastering Digital Business is fundamentally about innovation. Whether you want new products, services, processes, or business models, this book can help jump start business growth through tapping into the power of digital business.' -- Soren Kaplan * Bestselling & Award Winning Author of The Invisible Advantage *'Digital disruption is THE business issue! Leaders need to be armed with how to think about this to succeed in the future. Evans provides straightforward recipes to navigate through this important transition.' -- Mark Sherman * Managing Director, Telstra Ventures *Table of ContentsIntroduction Part I: INSIGHT – Setting Your Digital Transformation Vision Chapter 1: Designing your digital business strategy and vision Chapter 2: Re-thinking and re-designing your business models and processes Chapter 3: Maximizing the potential of today’s disruptive technologies for digital business Chapter 4: The new platform ecosystem for digital business Part II: PLANNING – Leading and Organizing for Digital Transformation Chapter 5: Organizing and adapting corporate innovation processes for digital transformation Chapter 6: Identifying and prioritizing opportunities with Innovation Workshops Chapter 7: Timing your move based on technology maturity Part III: ACTION – Digital Transformation Strategies for specific Target Business Outcomes Chapter 8: Enhancing the digital customer experience Chapter 9: Transforming the digital workplace Chapter 10: Gaining insights from analytics Chapter 11: Optimizing infrastructure and simplifying management Part IV: ROADMAP – Taking an Agile Journey to the New Platform Ecosystem Chapter 12: Mastering the digital services lifecycle and speeding time-to-market Chapter 13: The agile journey to the new platform Conclusion Appendix

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Book SynopsisA business case is a logical, structured argument to bring about business change, aimed at the decision makers in an organisation. A persuasive, well-written business case can win over your readers and get you the all important approval you need. In this book you’ll discover the do’s and don’ts of pitching your ideas through a business case. You'll learn what the essential components of a business case are, including what key questions you should be answering, how to structure your business case, factors to consider when thinking about benefits and risks, and how best to tackle ROI.Trade Review'A highly valuable resource, and one that would be well worth keeping to hand.' -- A P Sutcliffe, MSc, MBCS'Presents a practical and down to earth approach to business case development.' -- Peter Wheatcroft * Moderator for the UK IT Industry Awards, author of BCS books World Class IT Service Delivery; Service Desk and Incident Manager *Table of Contents Introduction: What Is A Business Case? The Key Questions Your Case Needs To Answer The Importance of Identifying Every Stakeholder How To Structure Your Business Case Benefits and Outcome Analysis Thinking About Risks ROI: What It Is and Why You Need To Show It Internal Opposition: The Enemy In the Ranks Making Your Case With A Presentation The Importance of Editing Submitting Your Business Case Afterword

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Book SynopsisRelationships of individual and groups among three-plus firms represent the cornerstone concept in business-to-business (B2B) contexts. The three-plus firms include manufacturer-supplier to manufacturer-customer to distributor-customer, and facilitators (e.g., transportation and management consulting firms). The common thread of the five papers in this volume is that making sense and achieving deep knowledge of three-plus B2B relationships are necessary antecedents for achieving high operating effectiveness, high (on-time) efficiency, and sustaining profits for each firm in these relationships. As the titles of the five papers imply, reading the volume provides deep insights into the specifics of how high performing three-plus B2B relationships influences these three major objectives of the firm: National Cultures? Impacts on Western Industrial Buyer-Seller Relational Process Models; Developing Guanxi Relations; Industrial Buyer-Seller Relations in a Chinese Context; Adaptation in Business Contexts; Working Triadic Relationships; How Do Managers See It? Capturing Practitioner Theories via Network Pictures.Table of ContentsList of Contributors. Preface. The Impact of National Culture on Western Industrial Buyer-Seller Relational Process Models. Developing Guanxi Relations. The Development of Industrial Buyer-Seller Relations in a Chinese Context. Adaptation in Business Contexts: Working Triadic Relationships. How do Managers See it? Capturing Practitioner Theories via Network Pictures. Deep Knowledge of B2B Relationships Within and Across Borders. Advances in Business Marketing & Purchasing. Deep Knowledge of B2B Relationships Within and Across Borders. Copyright page.

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Book SynopsisOur socio-economic systems continue to grow and evolve. We need to acknowledge that, consequently, our decisions often fail – they are ineffective and create unexpected side effects. The speed of execution is increasing constantly and markets and systems respond almost immediately, making decision-making challenging. There is little or no room for failure. This important new book analyses real world strategy and policy challenges, addressing the interconnectedness of the markets/systems we live in. It provides a step-by-step approach using systems thinking to solve complex problems in socio-political as well as business environment. It proposes a technique with which to better understand the problems and the context in which they arise, and tools to directly inform each step of the decision-making process. The book explores the main innovation that systemic thinking introduces – the emphasis on defining the problem creating system, which is made up of interacting parts, rather than prioritizing events that need immediate fixing. The case studies, examples and the approach proposed can be used to better understand reality and its complexity, and to integrate stakeholders for a better solution. Practically, it can be used to identify problems, analyse their boundaries, design interventions, forecast and measure their expected impacts, implement them and monitor and evaluate their success/failure. The book touches upon global issues related to policy making and strategic management, as well as issues related to sustainable development for both the public and private sector.Trade Review"Tackling Complexity is a new book by Gilbert Probst and Andrea M. Bassi. It is published by Greenleaf Publishing and they provided the book for review. Initially, I was excited as I have read a number of books about decision-making and even wrote my own, "Taking Aim for Better Decision-Making". Sadly, I wasn't very far into the book until I realized that there is a huge difference between how ivory tower academics approach decision-making and how every day practitioners approach decision-making. Probst and Bassi suggest that, "our decisions often fail" but they fail to recognize the magnitude of the problem as reported by Paul C. Nutt in his book, "Why Decisions Fail". After 20 years of research, Nutt came to the conclusion that, "decisions fail half of the time". This is a huge problem that deserves our attention and practical approaches that will improve outcomes. Probst and Bassi give lip service to the idea that there is a difference between complicated systems and complex systems wherein there are often dynamics beyond our control. They then proceed to explain their systemic approach which is highly analytical and top end driven. Stuart Crainer in his book "The 75 Greatest Management Decisions Ever Made" wrote, "Alluring though they are the trouble with decision-making theories is that reality is often more confused and messy than a neat model can allow for." My research leads me to believe that all analytical decision-making models are subject to imperfect knowledge, unintended consequences and luck. While not very scientific, it has led me to believe as does Paul Nutt that the best practices have a flow that can be related to the appreciative inquiry stages outlined by Copperrider and Srivastva, 1987. J. Edward Russo and Paul J.H. Schoemaker in their book, "Winning Decisions" talked about how traditional organizations viewed implementation secondary to planning and analysis while the newer approach places more weight on learning and adjustment in real time. for me this has been proven by the iteration process common to most successful internet sites. Earlier this week the Wall Street Journal reported on -- Bob Cannon Decision Making TodayTable of ContentsForeword Paul Polman, CEO of Unilever; Vice-Chairman (and next Chairman), WBCSD Foreword Klaus Schwab, Founder and Executive Chairman, World Economic Forum 1. Introduction 2. Case study: why a systemic approach matters 3. Phase 1: Problem identification Case study 1: Problem identification with systems thinking: the creation of the Ethiopia Commodity Exchange Case study 2: Representing and analysing dynamic complexity to design effective policies: fossil fuel subsidy reform 5. Phase 3: Strategy / Policy assessment Case study 3 Reducing risks and maximising profits with systemic strategy assessment: Nestlé 6. Phase 4: Decision-making and implementation Case study 4 Multi-stakeholder decision-making in relief operations: the Agility CSR programme 7. Phase 5: Monitoring and evaluation Case study 5 Monitoring managers’ commitment: Deutsche Bank 8. Conclusions Annex: Overview of key tools References

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Book SynopsisBe inspired to transform your business to change the world.Do you ever wonder how successful businesses can be used as a force for good? Do you sometimes feel conflicted by the principles of capitalism? Do you wish to change the world around you whilst doing what you love?In this book, Gaurav Sinha, world-class businessman and entrepreneur, founder of Insignia in 2003, outlines the economics of empathy for life and for business. He offers actionable solutions to maintaining a successful trade in a changing global landscape where conscience, ethics, and authenticity are high on the agenda.The world is changing, perceptions are shifting, consumers are evolving, and this book will ensure your business keeps up.Trade ReviewGaurav Sinha’s manifesto to rethink business motivated by compassion has the potential to create a more peaceful, just, sustainable and joyful world -- Deepak ChopraThis book is the product of a sharp business brain and a warm, welcoming heart - a powerful combination that will inspire the reader to live a better life at work and play -- Richard Kilgarriff Founder & Editorial Director BookomiReading this book will make you feel a bit better about the world and your business, even before putting Sinha's ideas into practice. * Financial Times *Part memoir, part meditation and musings, Compassion Inc outlines how you can be an “altruistic aesthete”, someone who likes the good stuff but also likes to give back. * Vogue India *

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Book SynopsisVolume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. The first documents the unequal access and ICT usage, which is known as digital divide, to be one of the major obstacles to the implementation of e-government systems. This research investigates the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. To achieve a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide. It provides details for successful policy formulation to improve e-government readiness. The second explores what needs to be done to enable consumers to adopt e-services by airlines in developing nations. It includes new theory and empirical evidence from both qualitative and quantitative studies in response to this issue. Exciting and useful chapters for executives and researchers seeking knowledge and theory of how to influence e-service adoptions in developing nations!Trade ReviewThe two papers in volume 23B respond to concerns raised in volume 23A about the need for a better understanding of e-service adoption processes in developing nations. The first chapter surveys 819 Indonesian airline customers about online airline services, analyzes the resulting data, and tests hypotheses about motivation, intention, and demographics. The second chapter combines the Technology Acceptance Model with the Innovation Diffusion Theory to identify the antecedents for widespread adoption of the Octopus retail e-payment system in Hong Kong. -- Annotation ©2016 * (protoview.com) *Table of ContentsAcquiring Deep Knowledge of E-Services Adoption Processes in Developing Nations. Factors Influencing Consumers to Use e-services in Indonesian Airline Companies. Adoption of Smart Card-Based E-Payment System for Retailing in Hong Kong Using an Extended Technology Acceptance Model. Copyright page. E-Services Adoption: Processes by Firms in Developing Nations. List of Contributors. E-Services Adoption: Processes by Firms in Developing Nations. Advances in Business Marketing & Purchasing.

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Book SynopsisVolume 9 of the journal, "Advances in Global Leadership," includes timely and impactful articles on processes associated with effective global leadership. In these times of accelerating complexity and global inter-connectedness, a deeper understanding of the multiple contextual, organizational, and individual variables and processes associated with effective global leadership is critical. This volume contributes to bridging and integrating conceptual and practitioner perspectives in pursuing this deeper understanding. A new section of this year's volume is devoted to articles that apply and expand concepts from traditional leadership to global leadership -- an area that has heretofore received very little attention. Another new section contains articles written by consultants who provide perspectives gained from the "front lines" of global leadership development in client organizations. The volume's contributors range from well-known voices in the field to newly minted scholars with a fresh perspective.Trade ReviewThis series seeks to advance the definition, conceptualization, and understanding of global leadership processes and the development of global leaders. This volume considers the ethical domain of global leadership, global leadership through the lens of extant leadership theory, global leadership and cognition, and the practitioners' corner. The topics include understanding multicultural individual as ethical global leader, global followership: the launch of the scholarly journey, collective global leadership in self-managed multicultural teams: the role of team goal orientation, cosmopolitanism in a globalized world: an interdisciplinary perspective, and global talent: beyond outsourcing. -- Annotation * (protoview.com) *Table of ContentsIntroduction: Advancing the Field of Global Leadership - Joyce S. Osland, Ming Li and Mark E. Mendenhall PART I: THE ETHICAL DOMAIN OF GLOBAL LEADERSHIP Women Leading Globally: What We Know, Thought We Knew, and Need to Know About Leadership in the 21st Century - Nancy J. Adler and Joyce S. Osland Understanding Multicultural Individuals as Ethical Global Leaders - Jordyn Hrenyk, Mike Szymanski, Anirban Kar and Stacey R. Fitzsimmons Responsible Global Leadership in Emerging Markets - Gunter K. Stahl, Christof Miska, Sheila M. Puffer and Daniel J. Mccarthy PART II: GLOBAL LEADERSHIP THROUGH THE LENS OF EXTANT LEADERSHIP THEORY Global Followership: The Launch of the Scholarly Journey - Yulia Tolstikov-Mast Shared Leadership in a Global Context: Challenges of Transferring Control to Team Members - Ginka Toegel and Karsten Jonsen Collective Global Leadership in Self-Managed Multicultural Teams: The Role of Team Goal Orientation - Minna Paunova and Yih-Teen Lee PART III: GLOBAL LEADERSHIP AND COGNITION Antecedents and Outcomes of a Global Mindset: a Thematic Analysis of Research from 1994 to 2013 and Future Research Agenda - Jorg Hruby, Lorraine Watkins-Mathys and Thomas Hanke Cosmopolitanism in a Globalized World: An Interdisciplinary Perspective - Orly Levy, Maury A. Peiperl and Karsten Jonsen Harnessing Global Mindset to Positively Impact Advances in Global Leadership Through International Human Resource Management Practices - Gretchen Vogelgesang Lester, Meghna Virick and Rachel Clapp-Smith PART IV: THE PRACTITIONERS’ CORNER Global Talent: Beyond Outsourcing - Ernest Gundling, Christie Caldwell and Karen Cvitkovich Leading with Virtue in the VUCA World - Ia Ko and Peter Rea CONCLUSION: PAST AND FUTURE DIRECTIONS Five Years of Global Leadership Research, 2010-2014: Patterns, Themes, and Future Directions - Mark E. Mendenhall, Ming Li and Joyce S. Osland

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Book SynopsisExecutives in today's business environment have never been busier. Time constraints are ever present. Resources are strained. Strategic planning constantly competes with the tactical demands of running an organization. To make matters worse, most organizational leaders, when confronted with the need for strategic planning, have no idea about how to go about it. They have plenty of knowledge and information about the organization and their situation, but no effective tools to analyze their thoughts, to make decisions that will lead to effective strategies, and most importantly, to create a plan of action. In Performance Based Strategy, Steve Fairbanks and Aaron Buchko offer a practical set of simple, productive tools that will enable leaders to develop effective strategies. The book offers tools that have been tested in small, medium, and Fortune 100 companies, with for profit and not-for-profit organizations, and across a breadth of industries, such as manufacturing, health care, banking, distribution, transportation, government, and charities, among others. The authors have used these tools as insiders to turn around companies, and as outsiders in advisory and board roles. When properly applied, the strategies offered here enable leaders to see their situations and organizations in new ways. Managers will be able to present information in a way that everyone in the organization will understand. Executives can provide a sense of direction that will provide a framework for decision making that will give guidance to people. Above all, applying these tools will enable managers to improve their firm's performance.Trade ReviewFairbanks and Buchko offer advice to business managers who are charged with improving company results quickly and effectively. The bases for many of the tools they describe are not necessarily new, they say, but they put them into a framework for organizations that are constrained in both time and resources. Among their topics are the bottom-up market sizing tool, the strategic market portfolio matrix tool, the poor man's quality function deployment tool, the critical to customer mindset tool: where we are causing you pain, and the 90-day bucket tool. -- Annotation ©2018 * (protoview.com) *Table of ContentsForeword Introduction 1. What is Strategy? - Is there a simple "real-world" definition of strategy? 2. The Market and Four P Tool - Is there a simple way to structure my strategy effort? 3. The Bottom-Up Market Sizing Tool - How do we figure out the size of our market in the absence of hard data? 4. The Market Segmentation Tool - How do I better understand the make-up of my overall market? 5. The Segment Niching Tool - Now that my market is sized and segmented, how do I better understand segment niches? 6. The Market Map Tool - Is there a simple yet comprehensive way to characterize the business health of my markets, segments, and niches? 7. The Strategic Environmental Scan Tool - How do I develop an effective plan and strategy in an environment that is highly uncertain, turbulent, and unpredictable? 8. The Product Volume Margin (PVM) Chart Tool - How do I assess the "business health" of my products or services? 9. The Strategic Market Portfolio Matrix Tool - How do I assess the "market health" of my products or services? 10. The Customer Value Analysis Tool - What do our customers really value in our products or services? 11. The Willingness to Pay Ranking Tool - How do I understand my customers' "Willingness to Pay" (WTP) for my products or services? 12. The Product/Service Portfolio Matrix Tool – How do we determine and prioritize which products/services need action? 13. The Poor Man's Quality Function Deployment (QFD) Tool - How do I get the right product/service specification defined in timely fashion? 14. The Process Improvement Guidance Tool - How should we approach our internal cost reduction/value enhancement efforts? 15. The Strategic Outsourcing Matrix Tool - Are we properly outsourcing key elements of our cost structure? 16. The "Critical to Customer" Mindset Tool - How can we enhance our reputation with our customers in the most effective and efficient manner? 17. The Brand Perception Tool - How do we effectively communicate our brand to our customers and our market 18. The Opportunity Sourcing Matrix - How can I prioritize amongst all the potential opportunities in front of me? 19. The Milestone Project Management Tool - How do we successfully manage our product/service improvement projects? 20. The Visual Waterfall Chart Tool - How can I track the status of multiple initiatives in a timely and easily understood fashion? 21. The 90-Day Bucket Tool - How can I keep my performance goals relevant and continually driving proper action and achievement? 22. The Communication Matrix Tool - How do I keep everyone on the same page? 23. The 10-Quarter Tool - Is there a way to help me follow through on the changes I personally need to make? Index

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Book SynopsisBehavioral strategy has evolved as a field the last decades both intellectually and institutionally. This volume brings together scholars from several generations that have led and defined the behavioral approaches in strategy to reflect on the past, present, and future of behavioral strategy. Thus, rather than seeking empirical contributions that would fill in research gaps and expand research in specific domains, we endeavored to: a) represent the diversity of perspectives that inform behavioral research in strategic management; b) open up a space for reflection and provocation by scholars who are widely recognized as thought leaders both in their respective strands of behavioral strategy research, and in the field as a whole; and c) offer a set of perspectives and directions for the field of behavioral strategy at a pivotal moment in its evolution.Trade ReviewThis book consists of 18 essays by business and other researchers from the US, Asia, and Europe, who examine behavioral approaches to strategic management research. They address the emergence and evolution of the field of behavioral strategy, including alternative conceptions of behavioral strategy, decoupling and intergroup dynamics in behavioral strategy, and the evolution of implicit and explicit behavioral ideas in the field of strategic management; perspectives on behavioral strategizing, focusing on search and sensing, as well as behavioral rationality, agency, and a communitarian view of the firm; and implications for research, normative recommendations, the study of firm performance, and teaching strategies. -- Annotation ©2018 * (protoview.com) *Table of ContentsIntroduction: Behavioral Strategy: A Quick Account; Mie Augier, Christina Fang and Violina RindovaI. The Field of Behavioral Strategy and Its Evolution Some Thoughts on the Development of Disciplines, with Particular Attention to Behavioral Strategy; James G. March A Strategy for Behavioral Strategy: Appraisal of Small, Midsize, and Large Tent Conceptions of This Embryonic Community; Donald C. Hambrick and Craig Crossland Decoupling and Intergroup Dynamics in Behavioral Strategy, and a More Integrative Alternative; James D. Westphal A Behavioral (Simonian) Perspective on (Behavioral) Strategic Management Research; Mie Augier and Nicholas Dew II. Perspectives on Behavioral Strategy and Strategizing From Strategy to Strategic Organization; Daniel A. Levinthal The Organizational Foundations of Behavioral Strategy; Phanish Puranam Where to Search; Henrich R. Greve Organizational Sensing and the Occasions for Strategizing; Sidney G. Winter Hierarchical Sensing and Strategic Decision Making; Elad Green and Zur Shapira Bounded Rationality, Heuristics, Computational Complexity and Artificial Intelligence; Richard A. Bettis and Songcui Hu Romantics, Mercenaries and Behavioral Rationality; Thomas C. Powell The Three Minds of the Strategist: Toward an Agentic Perspective on Behavioral Strategy; Violina P. Rindova and Luis L. Martins Praxis, Character and Competence: From a Behavioral to a Communitarian View of the Firm; Haridimos Tsoukas III. Behavioral Strategy in Action Behavioral Strategy and Strategy Prescription; Philip Bromiley and Devaki Rau Behavioral Strategy: An Alternative Account of Superior Profitability? Christina Fang and Chengwei Liu Behavior in Behavioral Strategy: Capturing, Measuring, Analyzing; Charlotte Reypens and Sheen S. Levine Teaching Strategists to Take Advantage of What Happens; William Starbuck Epilogue Confessions of a Behavioral Strategist! Edward J. Zajac

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