Business, Finance & Law Books

Book SynopsisIn todayâs era, there is a need for a system that can automate the process of treatment for the patient if medical facilities are out of reach. Smart healthcare can step in to make the patient more self-dependent. 6G with its features can be seen as the future of smart healthcare with IoT and AI.6G-Enabled IoT and AI for Smart Healthcare: Challenges, Impact, and Analysis offers the fundamentals, history, reality, and challenges faced in the smart healthcare industry today. It discusses the concepts, tools, and techniques of smart healthcare as well as the analysis used. The book details the role that machine learning-based deep learning and 6G-enabled IoT concepts play in the automation of smart healthcare systems. The book goes on to presents applications of smart healthcare through various real-world examples and includes chapters on security and privacy in the 6G-enabled and IoT environment, as well as research on the future prospects of the smart healthcare industry.This book: Offers the fundamentals, history, reality, and the challenges faced in the smart healthcare industry Discusses the concepts, tools, and techniques of smart healthcare as well as the analysis used Details the role that machine learning-based deep learning and 6G-enabled IoT concepts play in the automation of smart healthcare systems Presents applications of smart healthcare through various real-world examples Includes topics on security and privacy in 6G-enabled IoT, as well as research and future prospectus of the smart healthcare industry Interested readers of this book will include anyone working in or involved in smart healthcare research which includes, but is not limited to healthcare specialists, computer science engineers, electronics engineers, systems engineers, and pharmaceutical practitioners.

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Book SynopsisUpdated for a post-Covid world, the second edition of this groundbreaking book explains why becoming a Humachine enterprise is the only way forward for a company to maintain a competitive advantage in the age of artificial intelligence (AI).The first edition of The Humachine offered a foundation for a new form of enterprise, integrating AI technology and human resources to optimize the unique advantages possessed by each. Now, in the face of the Great Resignation' and botsourcing'where an activity previously done by humans is replaced by technologythought leaders Sanders and Wood present a more positive and promising scenario, where an enterprise recognizes human resources as an asset class that possesses skills that cannot be replaced by automation. Enlightened business leaders will look to create synergy between technology and people, enabling the organization to maximize its capabilities by elevating the basis of decision making with closer-to-perfect information and ratio

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Book SynopsisJohn Taylor has been hired to transform the underperforming internal audit unit at InSports. The auditors are not reviewing what the audit committee and executive leadership consider essential for the organization's success, their methodology is subpar, and their relationships with their clients are strained. The audit committee has been patient, but not anymore. Their mandate is clear: make clear improvements in one year or the function will be outsourced.This is the story of a visionary leader who needs a strategy to transform processes and deliver better results for stakeholders at all levels within the organization. The audit committee, all levels of management, and employees expect more from internal audit. Now, John must lead the group through 12 challenging months as they focus on what matters most when performing audit and advisory services. They must communicate results faster and better, leverage existing quality control and data analytics techniques, and, with everTable of ContentsWinter, 1. Conditions and Urgent Need for Change, 2. The Underperforming Internal Audit Department, 3. Building a Coalition: Outreach, Summary: Winter, Spring, 4. Creating a Vision and Strategy, 5. Updating the Methodology, 6. Improved Reporting, 7. Training, Development, Coaching, and Mentoring, 8. Communicating the Vision: Outreach, Summary: Spring, Summer, 9. Measurement and Methodology Changes and Performance Evaluations, 10. Providing Advisory Services, 11. Empowering Employees, 12. Remove Barriers to Action, 13. Determining Future Resource Needs, 14. Setback and Generating Short-Term Wins, Summary: Summer, Fall, 15. Build on the Change and Consolidate Gains, 16. Quality Assurance and Improvement Program (QAIP), 17. Institutionalize and Produce Even More Change, Summary: Fall

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Book SynopsisShortlisted in the 2024 Business Book Awards (International Business Book category)CEOs and organizational leaders are only as strong as the teams they build. And yet it is surprising how little practical advice there is for senior leaders on how to create, build, and optimize their teams. Step up The Next Leadership Team.Illustrated with real-life examples from interviews with CEOs, C-Suite members, and headhunters throughout, The Next Leadership Team explains how senior leaders can improve the performance of their leadership teams by identifying clear team approaches, associated team member profiles, and by leading that team. These ideas are brought to life with case studies and interviews with well-known corporations such as ABB, Allianz, Amazon, AXA, Best Buy, Capita, Danone, Deutsche Telekom, Ferrari, Freudenberg, Haier, Hilti, HSBC, Holcim, Huawei, Logitech, Microsoft, Nestlé, Netflix, Nokia, Nordea, Schneider Electric, Tata, Wipro, Trade Review"Full of real-life examples from CEOs on how to create, manage, and incentivize a leadership team, this is a handy book on an important subject: a good leadership team is vital to the success of a business."Thierry Delaporte, CEO and Managing Director, Wipro"A company’s success depends strongly on the leadership team’s qualities and on their effective interaction. Read this book to understand how to build a very effective team of managers and how to lead it to deliver the best results for your company." Mario Greco, CEO, Zurich Insurance"All eyes are usually on the top leaders. And top leaders' behavior is influenced heavily by the CEO. With the top team, it’s the same as with any great performing team, there needs to be trust as foundation and clarity on what is expected including the way of working. The CEO sets the tone, plays a critical role to build and shape the team for whatever purpose (transformation, stability, growth) and sets the direction for the team. If there is too much room for interpretation, no clear approach or the wrong players, things can easily deteriorate and eventually become counterproductive. Therefore the clarity and carrying out of leadership approach of every CEO is essential. This book helps with finding the right one and getting advice. A great practical guide." Stephanie Werner-Dietz, Executive Vice President and global head of human resources, ArcelorMittal and former Chief People Officer, Nokia"This work shows a valuable and flexible approach to leadership. It gets out of the one-size-fits-all, providing a practical and insightful guide on how to build the right leadership team to each individual situation."Adel Al-Saleh, CEO, T-Systems and member of the management board, Deutsche Telekom AG"Building successful leadership teams and structured succession planning must be a key focus of any executive, even more in the ever changing business environment. This book doesn’t only stress the importance, but also explains that it can and must be adapted to the specific business needs."Herman Anbeek, President Europe, Americas and Middle East, gategroup"Performance is all about achieving results through people. That is why this book is so crucial as it emphasizes the role of leadership in building high performing teams. It is written in a very pragmatic and down to earth way which makes it very appealing and easy to read."Magdi Batato, Executive Vice President and head of operations, Nestlé"For me, good leadership is all about people impact – because you, as a leader, have taken the genuine interest and time to understand what motivates, inspires, drives, concerns a person; I strongly believe in servant leaders, it’s what the world needs more of. And reading The Next Leadership Team has provided me with some great food for thought!"Christophe Catoir, President, Adecco, member of the Executive Committee, Adecco Group"I highly recommend this important contribution to the key subject of leadership teams."Laurent Hebenstreit, former CEO Sogefi"The Next Leadership Team is the second masterpiece of the two authors, which translates the commonly used buzzwords on leadership and governance into real business life and instead of presenting management theories, provides practical implementations in modified applications and procedures that can be handled in practice. Here the chair meets the practice and an excellent symbiosis appears."Andreas Joehle, Partner Uffenau Partners and former CEO Hartmann AG "CEOs and executives spend much of their time creating teams that can drive success in the organization. The Next Leadership Team is a valuable guide to doing so. Reading the book, I found many ideas and frameworks for my work and enjoyed reading the down-to-earth style and the examples from around the globe."Jan Jenisch, CEO, Holcim"Highly insightful book to challenge one’s own approach in building a winning leadership team."Kai Konola, CEO, Halton"Markets, competition, regulation etc. are always changing, slowly or quickly, fundamentally or gradually. To provide proactive responses is a permanent challenge. Therefore, composition and decision-making are of central importance for leadership teams."Georg Müller, CEO, MVV Energie AG"A profound and practical account of the view on executive leadership teams. Everything you need to know about selecting, building and optimizing high performing teams." Dr. Stefan Nöken, Supervisory Board Member, former Member of the Executive Board of Hilti Corporation"The time of lone wolves at the top is over. Collaboration, shared ownership and a strong sense of all employees winning together are essential to create sustained success. This book shows how it works."Urs Riedener, former CEO, Emmi "The Next Leadership Team gives a versatile insight how to build a competitive leadership team. I strongly recommend that you read this book."Timo Ritakallio, President and Group CEO, OP Financial Group"Keil/Zangrillo’s concept does not preach a one-size-fits-all leadership model. The leadership reality is complex and situational – they address this well."Jacques Sanche, CEO, Bucher Industries"Composing and evolving effective leadership teams is an art, to which this book provides a systematic framework. Personally, I believe in teams of strong individuals, willing to be stronger together – diverse in multiple dimensions, yet cohesive as a team"Peter Terwiesch, President, Process Automation, ABB"This book is a must-read for any leader who is being faced with major cultural changes or disruptive transformations affecting the whole leadership team. As a leader you find a wealth of practical answers to even those questions you might not have asked before. A great way to learn from other leaders' experience."Heiner Thorborg, Headhunter Table of ContentsPart I: Approaches to leadership teams and situational Cvnstraints 1. Approaches to leadership teams 2. Mapping the leadership team approach with situational constraints Part II: Selecting members to the leadership team 3. How to select leadership team members 4. Selecting team members for different leadership team approaches and situational constraints Part III: Building the team 5. How to initially build the leadership team 6. How leadership approach and situational constraints shape leadership team building Part IV: Optimizing performance 7. Optimizing leadership team performance over time 8. Optimizing performance for different leadership team approaches and in different situations 9. Designing the future of leadership teams

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Book SynopsisEmpathic leadership has become popular across industries including the challenging domain of elite sport. This book draws on the author's relevant research and experience and incorporates the words of leaders of teams to help to explain how empathy can help leaders to be successful in their work.Seven aspects of empathy are described in detail, each illustrated with fascinating stories from male and female head coaches of teams competing at the highest levels of nine different team sports. The result is an authentic portrayal of what it takes to become an empathic leader. Exploring the philosophies and practices of empathic leadership, attention is paid to a range of important factors within leadership, including relationship management, building trust, and establishing a strong line of communication. This book also focuses on the importance of self-empathy as a starting point of empathic leadership, providing readers with the ways to understand their own emotions and deep thTable of ContentsIntroduction1. Self-Empathy2. Empathic Communication3. Empathic Relationships4. Empathic Climates5. Person-Centred Focus6. Empathic Accuracy7. Developing EmpathyConclusionBonus Material

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Book SynopsisSimultaneously a critique of Foucauldian governmentalist interpretations of neoliberalism and a historical materialist reading of contemporary South Asian fictions, Allegories of Neoliberalism is a probing analysis of literary representations of capitalism's forms of appearance.This book offers critical discussions on the important works of Akhtaruzzaman Elias, Amitav Ghosh, Aravind Adiga, Arundhati Roy, H. M. Naqvi, Mohsin Hamid, Nasreen Jahan, Samrat Upadhyay, and other writers from South Asia and South Asian diaspora.It also advances a re-reading of Karl Marx's Capital through the themes and tropes of literatureone that looks into literary representations of commoditization, monetization, class exploitation, uneven spatial relationship, financialization, and ecological devastation through the lens of the German revolutionary's critique of capitalism.Table of Contents1. Introduction: Allegorizing Neoliberalism2. "Kanna" and the Monetization of Affect 3. The White Tiger and the Subsumption of the Rural4. Home Boy, The Reluctant Fundamentalist and the "Empire of Finance" 5. Conclusion: In the Ruins of Neoliberalism

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Book SynopsisBusiness Groups and Strategic Coopetition sheds lights on the poorly recognised problem of intra-organisational relationships within business groups by adopting the coopetition lens. It brings together the strategic management (coopetition and performance) and international management perspectives (business groups and its role in the economy). It is a unique proposition as those two research streams, such as business groups and coopetition, are rarely assessed together. The coopetition, which is seen as the strategy of value creating in the rapidly changing environment, brings benefits, such as an increased innovation, cost reduction, access to resources, and improved competitive position that could be captured by business groups as well. However, the understanding of complex organisations, such as business group, and answering the question how to manage intra-level coopetition to gain better performance therein is still unclear. Therefore, the book aims to extend the knowl

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Book SynopsisArtificial Intelligence for Capital Market throws light on the application of AI/ML techniques in the financial capital markets. This book discusses the challenges posed by the AI/ML techniques as these are prone to black box syndrome. The complexity of understanding the underlying dynamics for results generated by these methods is one of the major concerns which is highlighted in this book.Features: Showcases artificial intelligence in finance service industry Explains credit and risk analysis Elaborates on cryptocurrencies and blockchain technology Focuses on the optimal choice of asset pricing model Introduces testing of market efficiency and forecasting in the Indian stock market This book serves as a reference book for academicians, industry professionals, traders, finance managers and stock brokers. It may also be used as textbook for graduate level courses in financial services and financial analytics.Table of Contents1. Artificial Intelligence in the Financial Service Industry. 2. Machine Learning and Big Data in Finance Services. 3. Artificial Intelligence in Financial Services: Advantages and Disadvantages. 4. Upscaling Profits in Financial Market. 5. Credit and Risk Analysis in the Financial and Banking Sectors: An Investigation. 6. Cryptocurrencies and Blockchain Technology Applications. 7. Machine Learning and the Optimal Choice of Asset Pricing Model. 8. Testing for Market Efficiency Using News-Driven Sentiment: Evidence from Select NYSE Stocks. 9. Comparing Statistical, Deep Learning, and Additive Models for Forecasting in the Indian Stock Market. 10. Applications and Impact of Artificial Intelligence in the Finance Sector.

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Book SynopsisXie and Chao present a collection of research on mobile communication in Asian communities and countries such as Bangladesh, China, India, Japan, and South Korea. With chapters written by scholars from diverse cultural and institutional backgrounds, this book provides both localized and comparative perspectives on mobile communication research. Exploring the way mobile apps are used in daily life in Asian countries, Xie, Chao, and their contributors analyze how mobile apps improve lives, help people build relationships, sustain communities, and change society for the better. They look at areas including the role of mobile apps in public service delivery and access, family communication, cultural norms and identities, organizational communication, and intercultural communication. The investigation of these topics elevates the understanding of the cultural, familial, interpersonal, organizational, and intercultural consequences of mobile communication in a global context. ThrouTable of ContentsTable of ContentsList of illustrationsAcknowledgementsList of contributors Introduction Ming Xie Part I Mobile Communication in the Private Sphere WeChat Gaming, Learning, and Midlife Empty Nest Dongdong Yang, Kenneth Lachlan, Ye Chen Social Media Portrayal of Housewives and Gender Issues in Chinese Society: A Perspective of Digital Feminism Framework Ming Xie and Chin-Chung Chao Facebook-Based Mental Health Discourse in Bangladesh: Self-Disclosure, Social Support, Consultation Simu Dey and Josh Averbeck Part II Mobile Communication in the Organizational Sphere Mobile Communication as Disaster Response Infrastructure for Cross-Sector Coproduction: A Field Study of Mobile Apps in China Flood Seasons Minshuai Ding Livestream E-Commerce: The New Social Norm and Its Impact on Chinese Culture Ping Yang How do Non-Governmental Organizations (NGOs) in India Focusing on Mental Health use Instagram? Roma Subramanian Part III Mobile Communication in the Public Sphere A comparative analysis of mobile-use and laptop-use on Indian Health Promotions on Twitter: An application of LDA topic model Md Enamul Kabir and Louisa Ha Health Information Seeking via WeChat, Social Determinants, and COVID-19 Vaccination Intentions: An Exploratory Study Li Chen, Yafei Zhang, Ge Zhu Mobile Media and Social Movements: From Shahbag to Shaheen Bagh Shudipta Sharma Part IV Mobile Communication in the Networked Society Reclaiming Power on Social Media: A Networking Analysis of #VeryAsian Movement on Twitter Lei Guo and Jeremy Lipschultz Mobilized Cultural Identities: Digital Friendship and Identity Maintenance among Immigrant Japanese Wives Min Wha Han "Respectfully, Pls Ask Someone Else": Pride & Shame in International K-Pop Fandom Samantha James Forward Looking of Mobile Communication in Asian Society Ming Xie

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Book SynopsisSustainable Self-Governance in Businesses and Society offers a sound introduction to Stafford Beer's Viable System Model (VSM) and clarifies its relevance to support organisational sustainability and self-governance. While the VSM has been known since the early 1980s, it hasn't been always easy to understand and to apply.  It explains the self-transformation methodology to analyse the way organisations manage (or not) their complexity and govern themselves. The work is supported by multiple examples of application in organisations of all scales from small to multi-national corporations and from organised social networks to communities and national organisations. It clarifies the relevance of Beer's theory to support systemic learning and change in organisations, and to coach them to self-organise and self-govern. Readers interested in further understanding insights from complex systems and cybernetics theories for designing and transforming organisationsTrade Review"Lots of people have been waiting for this book. Angela Espinosa is a noted authority on organisational cybernetics and worked closely with Stafford Beer. Her work deepens our understanding of the ‘viable system model’ and offers significant insight into how best to use it in practice."- Professor Michael C. Jackson, OBE"It is a pleasure to recommend this book that brings multiple applications of the Viable Systems Model (sometimes combined with other systems approaches) to practical problems in society. Too often, new methodologies remain within academia and their potential goes unrealized but this book gives numerous examples of work that combines an empathetic approach to people trying to make their institutions work while maintaining the rigor of the science behind them."- Dr. Allena Leonard, Cybernetician, Director Team Syntegrity International, President Metaphorum. Former President of the American Society for Cybernetics and the International Society for the Systems Sciences"The functioning of our society depends strongly on the functioning of its organizations. Angela Espinosa's book, based on great application experience, shows in a practical way how to apply the Viable System Model so that we can finally make organizations work, however complex and dynamic their environment. A must read for all leaders dealing with organizational issues."- Dr. Martin Pfiffner, Board of Trustees Fondation Oroborus'Lots of people have been waiting for this book. Angela Espinosa is a noted authority on organisational cybernetics and worked closely with Stafford Beer. Her work deepens our understanding of the "viable system model" and offers significant insight into how best to use it in practice.'- Professor Michael C. Jackson, OBE'It is a pleasure to recommend this book that brings multiple applications of the Viable System Model (sometimes combined with other systems approaches) to practical problems in society. Too often, new methodologies remain within academia and their potential goes unrealized but this book gives numerous examples of work that combines an empathetic approach to people trying to make their institutions work while maintaining the rigor of the science behind them.'- Dr. Allena Leonard, Cybernetician, Director Team Syntegrity International, President Metaphorum. Former President of the American Society for Cybernetics and the International Society for the Systems Sciences'The functioning of our society depends strongly on the functioning of its organizations. Angela Espinosa's book, based on great application experience, shows in a practical way how to apply the Viable System Model so that we can finally make organizations work, however complex and dynamic their environment. A must read for all leaders dealing with organizational issues.'- Dr. Martin Pfiffner, Board of Trustees Fondation OroborusTable of ContentsList of FiguresList of TablesPrefaceAcknowledgmentsList of AbbreviationsList of ContributorsIntroduction1. Towards Self-Governed Businesses and SocietiesSystems, Complexity, and Cybernetics SciencesOrganisational CyberneticsComplex Systems SciencesComplexification in the 21st CenturyUnderstanding Complexity (and Variety)What is Complexity and Variety?Organisational Elements (O, M, E)Ashby's Law of Requisite VarietyViability vs Complexity ManagementManaging Variety and LearningOrganisational Learning and DevelopmentManaging Complexity in OrganisationsWhy We Need to Evolve Towards Sustainable Self-Governed OrganisationsSummary2. Organisational Viability (and Sustainability)The Need for More Resilient Organisations and SocietiesWhat is a Viable and Sustainable (v&s) Organisation?The Physiological InspirationThe Viable System ModelSystem 1 (S1)System 2 (S2)System 3 (S3)S3: Generating SynergiesAligning Meta-Systemic and Operational ManagementComplementarity of S3 and S2 RolesThe Control DilemmaSystem 3* (S3*)System 4 (S4)System 5 (S5)The Recursive Viable System TheoremManaging Complexity: Organisational PrinciplesResponsible AutonomySelf-RegulationAdaptationSelf-GovernanceSustainable Self-GovernanceLeaving Behind Earlier Critics of the VSM3. A Methodology to Support Self-transformation Towards Viability and SustainabilityOn VSM MethodologiesDeveloping the Self-Transformation Methodology (STM)The Ontology of the ObserverThe STM: A Systemic Methodology to Facilitate Organisation LearningOn VSM EpistemologyThe Self-Transformation Methodology in a NutshellDesigning and Starting a v&s ProjectAgreements on Organisational IdentityRich Pictures - The Organisational LandscapeStatement of Organisational IdentityRecursive AnalysisVSM Preliminary DiagnosisMapping the Viable System of the System in FocusDoing a VSM Preliminary DiagnosisComplete VSM DiagnosisMapping v&s Roles and MechanismsIdentifying and Mapping Diagnostic IssuesAssessing System 1’s InteractionsThe Inside and Now (Systems 1, 2, and 3)The Outside and Then (Systems 3, 4, and 5)Aligning Strategy, Structure, and Information SystemsAligning Strategy and StructureStrategic Information ManagementSelf-Transformation Projects and PlanMonitoring and Assessing PerformanceTeam SyntegritySummary4. Towards More Resilient and Healthier Organisations and SocietiesOrganisational Health, Resilience, and Self-GovernanceEarly Alarms from the COVID-19 PandemicTowards More Resilient IndividualsRepresenting an Individual as a Viable (and Sustainable) SystemTowards More Viable and Sustainable IndividualsEarly Alarms to Businesses v&sTowards More Resilient BusinessesCase study – M*Clean (with A.C. Martinez)Towards More Resilient Health ProvidersPreliminary VSM Analysis of the NHS in EnglandVSM Diagnosis of a Surgery Unit in a Local English Health Trust (with J. Walker and K. Grover)Conclusions5. 'Fits like a Glove': The VSM for Supporting More Systemic Educational OrganisationsFrom Non-Systemic to Systemic Education and Educational InstitutionsWhat Is a Non-Systemic Approach to Education?Towards More Systemic Educational InstitutionsSelf-Transformation of ELF – The Whole Story (with Jon Walker and Vladimir Pop)Clarifying the School’s IdentityRecursive AnalysisVSM DiagnosisAligning Strategy, Structure, and Information SystemsSelf-Transformation Projects and PlanMonitoring and Assessing PerformanceReviewing Elf’s Self-TransformationDesigning TINTA, a Systemic Education Online Provider (with G. Ramirez)TINTA’s Approach to Systemic EducationAgreeing on TINTA’s IdentityRecursive Analysis - TINTA’s Primary ServicesDesigning TINTA’s Organisation with VSM CriteriaTINTA Coming to Life: First Self-AssessmentSystemic Education in Higher Education InstitutionsSystemic Management in Universities around the WorldMagdalena University (v&s) Case StudySelf-Transformation of Educational Institutions - Post-COVID-196. v&s in Organisational NetworksComplex Organisational Systems as Social NetworksThe Rise of Social Networks (21st Century)What is a v&s Network?Background Research on VSM and Social NetworksExample: A v&s Industrial NetworkDesigning a State-Owned Enterprise on a Complex Environment (with A. Al Hinai and J. Walker)Complexity Challenges to Design a National Broadband NetworkVSM Design of the OBCVSM DesignSocial Network AnalysisFive Years LaterRedesigning a Latin-American 2nd Generation Broadband Network (with M. Giraldo and J. Walker)The N2BN IdentityRecursive AnalysisVSM DiagnosisAligning Strategy and StructureDesigning Strategies for Supply Chain Integration at the UK Offshore Wind Industry (with Julija Danilova)Analysing SCI with the STMVSM FindingsSuggested Reorganisation StrategiesLearning from the ResearchDilemmas of Self-Governance in Organisational Networks7. Sustainable Self-GovernanceContemporary Approaches to GovernanceTraditional Approaches to GovernanceCollaborative Approaches to GovernanceSustainable Self-Governance (v&s)Towards Sustainable Self-GovernanceA Framework to Assess Sustainable Self-GovernanceExample: Sustainable Self-Governance in a Socio-Ecological SystemAssessing Self-Governance in an Indigenous Community in the Amazon (with C. Duque)Background on Their Governance StructuresVSM Analysis of Their Governance StructuresLearning from the v&s Project (by C. Duque)Sustainable Self-Governance in an Afro-Caribbean Community (with C. Duran)Past and Present of the Orika Community Council (OCC)Assessing Sustainable Self-Governance at OrikaLearning from the Case Study (by C. Duran)Conclusions8. Facilitating Systemic Change with the VSMSystemic Change: What It Is and How It Can Be DoneThe Cybersyn ProjectStrategic Information Management at the Colombian President’s Office (1990-1992)Re-Engineering the National Auditing Office (NAO) in ColombiaRedesigning the NAOThe Model of the StateImplementing the ‘Systemic Auditing Process’Learning from the ProjectMonitoring the Impact of National Programs to Reduce Poverty in ColombiaRedesigning the National School System (NSS) in ColombiaDeveloping the National Environmental System (NES) in ColombiaThe Relevance of Beers’ Legacy to Facilitate Systemic ChangeThe Need for Massive Systemic Changes to Improve Response to the COVID-19 Pandemic9. An Idea Whose Time Has ComeLessons on Using the VSM for Sustainable Self-GovernanceDeveloping VSM-Related Methodologies and ToolsVSM and MultimethodologyVSM and Team SyntegrityAddressing Traditional Criticisms to the VSMVSM Research LandscapeConclusionsIndex

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Book SynopsisRisk is the single most prevalent and enduring factor that influences every individual, organization, and society. People often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to act in response to risk-related information and misinformation. We seek to leverage evidence and reason to find our own balance between both positive and negative outcomes in an uncertain world. This groundbreaking book delivers practical concepts and tools that empower readers to leverage innovations in risk science to improve their abilities to interpret, assess, communicate, and handle risk. It provides a practical non-quantitative approach to understanding the risk and making better decisions involving risk. Think RISK covers several key themes in risk science: a) the main goals anTable of ContentsPreface , Rule 1: Risk is the single most constant and enduring factor in our lives and professions , 1 The heart of risk science makes sense , 2 We can agree to disagree on risk and uncertainty , 3 Risk is about knowledge, Rule 2: We do have some control, but not full control. When we accept this, we can actively manage that risk., 4 You have some control., 5 Risk is not objective., 6 We are all biased., 7 The message matters, 8 Risk is not just about dollars., Rule 3: Risk can be a good thing., 9 To manage risk is to balance the positive and the negative., 10 Risk management is worth the time and energy., 11 To manage risk is for our own benefit., 12 Piecing it all together: Examples of the risk science process, 13 Conclusions

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Book SynopsisThis new textbook on remote sensing and digital image processing of natural resources includes numerous, practical problem-solving exercises and applications of sensors and satellite systems using remote sensing data collection resources, and emphasizes the free and open-source platform R. It explains basic concepts of remote sensing and multidisciplinary applications using R language and R packages, by engaging students in learning theory through hands-on, real-life projects. All chapters are structured with learning objectives, computation, questions, solved exercises, resources, and research suggestions.Features Explains the theory of passive and active remote sensing and its applications in water, soil, vegetation, and atmosphere. Covers data analysis in the free and open-source R platform, which makes remote sensing accessible to anyone with a computer. Includes case studies from different environments with free software algoriTable of Contents1. Introduction to Remote Sensing with R 2. Remote Sensing of Electromagnetic Radiation 3. Remote Sensing Sensors and Satellite Systems 4. Remote Sensing of Vegetation 5. Remote Sensing of Water 6. Remote Sensing of Soils, Rocks, and Geomorphology 7. Remote Sensing of the Atmosphere 8. Scientific Applications of Remote Sensing and Digital Processing for Project Design 9. Visual Interpretation and Enhancement of Remote Sensing Images 10. Unsupervised Classification of Remote Sensing Images 11. Supervised Classification of Remote Sensing Images 12. Uncertainty and Accuracy Analysis in Remote Sensing and Digital Image Processing 13. Scientific Applications of Remote Sensing and Digital Image Processing to Elaborate Articles

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Book SynopsisInternational Trade, Labor Relations, and Bargaining Power: International Strawberry Commodity Networks examines power in the commercial food system through the history of always available strawberries. Applying an interdisciplinary approach to case studies on strawberry production and sales in Mexico, Spain, and the United States, the author untangles the symbiotic relationships between the economic boom and labor strife in the sector. By comparing workers' struggles in the sector, he develops a novel model of workplace bargaining power in which the process of dignity catalyzes change.Since international trade in strawberries began three decades ago, the sector's growth has paralleled the rise of retailer dominance of food sales. Highlighting inequitable gains from the sales boom, workers have organized mass strikes, boycotts, and pressure campaigns. The divergent results ranged from ephemeral acknowledgments of workers' concerns to the establishment of union

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Book SynopsisShortlisted in the 2024 Business Book Awards (People, Culture & Management category)Toxic organizational cultures and leadership have led to major reputational failures, with the greatest impact felt by the people who dedicate their careers to working for these organizations. And yet organizations do not become toxic overnight. They do not consciously set out to break rules and regulations, nor do they actively seek wrongdoing. This book defines toxic culture, explains how toxic cultures emerge over time, and provides practical approaches supported by in-depth research for overcoming a toxic culture at the individual, team, and organizational level.Pragmatic and applicable, the book provides a call to action that can be applied in any type of organization. While the role of leadership in toxic cultures is acknowledged, the book sets out four distinct stages to embedding toxic cultures and draws on examples from leading organizations and companies to illTrade Review"Dr Susan Hetrick has produced a very timely, well-researched, and highly practical book on one of the most important topics in the field of management – organizational culture and its relationship with leadership. Her focus on ‘the dark side’ is refreshing in differing from many of the practitioner playbooks in this field which begin from the premise that strong culture and leadership are typically positive. Instead, she argues that you can have ‘too-much-of-a-good-thing’ – that so-called strong cultures and leadership can often turn toxic and we can learn more from these kind of cases than those that characterise the ‘culture-excellence’ literature. In my work as a researcher, consultant, and non-executive board member, this book will be high on my list of recommended reading to students, clients, and colleagues as a source of useful theory and ideas on how to analyse key organizational problems and build healthy workplaces."Graeme Martin, Professor of Management, University of Dundee and Vice-Chair, NHS Tayside"Dr Hetrick makes a highly valuable contribution with this work by showing us how organizations can identify and address toxic work cultures. The practical interventions presented are tools any organization can utilize to prevent toxicity, ensure positive leadership, and when necessary, restore a healthy work environment."Kathryn Wagner Hill, Ph.D., Center for Advanced Governmental Studies, Johns Hopkins University"With employee engagement waning and the Great Resignation upon us, this book is a timely exploration of how harmful workplace cultures can take hold and be facilitated, either wittingly or unwittingly, by organisations or individuals. In combining extensive research with pragmatic recommendations, this book offers both an engaging diagnosis and workable remedies to bolster cultural health in the workplace."Richard Fulham, HR DirectorTable of ContentsPart I: The Four Stages of Toxicity 1. Why Culture Matters 2. The First Driver of Toxic Culture – The Normalization of Deviance 3. The Second Driver of Toxic Culture – Cognitive Dissonance 4. The Four Stages of a Toxic Culture Part II: The Toxic Triangle 5. Toxic Leadership 6. Susceptible Followers 7. Conducive Environments Part III: How to Build and Sustain a Healthy Workplace Culture 8. How to Build and Sustain a Healthy Workplace Culture 9. A Framework for Action

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Book SynopsisThe Uprising of Women in Philanthropy tells the inspiring, never-before-told, story of the Global Womenâs Funding Movementâconsidered the womenâs movementâs greatest secretâand how it enabled women from all walks of life to harness the power of money to free themselves from oppression.Brimming with feminist epiphanies, this social justice playbook is an urgent call for womenâs collective leadership to guide humanity through the gravest of challenges, overcoming patriarchyâs multi-millennium reign through the uprising of women leaders and philanthropists. Founded during the second-wave womenâs movement of the early 1970s, small groups of women across the world, independent of each other, had the same epiphany: it will take a movement of women to raise the money needed to fund womenâs freedom. Since then, the Global Women's Funding Movement has grown into a global network of radically generous, risk-taking philanthropists who collectively wield financial might to win sei

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Book SynopsisThe new edition of Occupational Health Services provides an essential guide in setting up, running, and improving healthcare services either in an organization or within the community. The book offers an invaluable toolkit for the prevention, diagnosis, treatment, and occupational management of work-related health issues.The text covers: An overview of occupational health care in the US and Canada - how it is organized, who pays for what, how it is regulated, and how workersâ compensation works. It explains how occupational health services are managed in practice whether within a company, as a global network, in a hospital or medical group practice, as a free-standing clinic, or following other models The management of core services including record-keeping, marketing, service delivery options, staff recruitment and evaluation, and program evaluation. It provides detail on specific services such as clinical service delivery for injured workers, periodic health surveillance, impairment assessment, fitness for duty, alcohol and drug testing, employee assistance, mental health, health promotion, emergency management, global health management, and medico-legal services. Thoroughly updated throughout, and including a new chapter on Consulting, this unique book will be a key reference work for managers and health practitioners from a range of backgrounds, including but not limited to medicine, nursing, health services administration, and physical therapy, as well as students training in these fields.

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Book SynopsisMachine learning can help managers make better predictions, automate complex tasks and improve business operations. Managers who are familiar with machine learning are better placed to navigate the increasingly digital world we live in. There is a view that machine learning is a highly technical subject that can only be understood by specialists. However, many of the ideas that underpin machine learning are straightforward and accessible to anyone with a bit of curiosity. This book is for managers who want to understand what machine learning is about, but who lack a technical background in computer science, statistics or math. The book describes in plain language what machine learning is and how it works. In addition, it explains how to manage machine learning projects within an organization. This book should appeal to anyone that wants to learn more about using machine learning to drive value in real-world organizations.Trade Review"If you are considering implementing machine learning in your business but don’t know where to start, this is the right book for you. Machine Learning for Managers is a comprehensive but non-technical introduction to the topic with many relevant examples and implementation guidelines. The split into a detailed overview and project management instructions is ideal for readers who don’t have the time to acquire programming skills but are passionate about leveraging AI to enhance business performance. The author’s very engaging writing style makes reading a book about a potentially very dry topic enjoyable."Christoph Schumacher, Professor of Innovation and Economics; Director Knowledge Exchange Hub, Massey University, New Zealand"This book fills an important gap between pure-technical and pure-managerial descriptions of machine learning (ML). Written in a no-nonsense light-hearted style, it is easy to follow, yet doesn’t shy away from using technical terms that are important for managers to be able to speak to their ML engineers. Highly recommended for managers looking to understand more about what is under the hood of ML."Tava Olsen, Professor, Deputy Dean, Melbourne Business School"Machine Learning for Managers is a safe haven for non-technical readers interested in understanding what AI and specifically ML is about. With clear, direct and witty language, Geertsema ensures that our journey into AI is like a walk in the park. It is easy, pleasurable and refreshing in its approach and powerful in its choice of illustrations. It brings to the forefront key concepts such as explainability, governance and business case making the message lucent and highly applicable to managers interested in incorporating ML into their business. As a practitioner focussed on human centric AI, I am particularly keen in bringing down AI/ML from its ivory tower status. This book is exactly a tool for this as it provides transparency, deciphers otherwise perceived complex language and is the basis for what ML should do best: to serve you. By far the best introductory ML roadmap I have come across. A must read."Jose Romano, Senior Manager at the European Investment Fund and former Entrepreneur in Residence at TAZI.AI"The two complementary parts of the book form a comprehensive and practical guide to machine learning. The first part provides a nontechnical overview of machine learning algorithms, demystifying the jargon in the field, which is crucial for students, lecturers and practitioners aiming to apply machine learning to resolve real-life business problems. The second part insightfully examines how machine learning outcomes can be developed and deployed in the organisation's processes. A recommended work for anyone looking to successfully manage the tsunami of big data!"Leo Paas, Professor, The University of Auckland Business School; Program Director, Master of Business Analytics"This book provides an outstanding introduction to machine learning from a management perspective. It gives a very clear presentation of the state-of-the-art machine learning methods and how to manage machine learning projects efficiently. It brings a fresh, unique focus on how to learn machine learning from a business perspective. It is highly practical and discusses in detail how a machine learning project should be deployed in real business applications. Not to be missed by any manager with a serious interest in AI and Machine Learning."Albert Bifet, Professor, Director of the AI Institute, The University of Waikato, New ZealandTable of ContentsPart 1: Understanding Machine Learning 1. Let's jump right in 2. Different kinds of ML 3. Creating ML models 4. Linear models 5. Neural networks 6. Tree-based approaches, ensembles and boosting 7. Dimensionality reduction and clustering 8. Unstructured data 9. Explainable AI Part 2: Managing Machine Learning Projects 10. The ML system lifecycle 11. The big picture 12. Creating value with ML 13. Making the business case 14. The ML pipeline 15. Development 16. Deployment and monitoring

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Book SynopsisThe problem with the way the safety industry functions is three-fold: (1) the dysfunctional relationship between business and safety leaders, (2) the practice of Results-Based Safety, and (3) the creation of a false reality. This book presents an insightful and practical approach to how you can move your safety program from Results-Based to Behavior-Based Safety. The move involves understanding what motivates behavior, utilization of consequences, practicing the seven steps of performance coaching, creating accurate safety campaigns, and defining evidence of a healthy Behavior-Based Safety programthis is the other side of safety.. The text:Defines the four major motivations, explains how they work, and how safety leaders can use the right motivation for the right person to help them practice safe behavior Explains how to maximize the impact of reinforcement consequences and minimize punitive consequences in a way thaTable of ContentsForward Introduction Part 1: The Problems with the Way Safety Functions Chapter 1: Ineffective Leadership Between Business and Safety Leaders 1.1 The Focus of Business Leaders and Safety Leaders Are Not Aligned1.2 Leading with Authority is Dangerous Leadership 1.3 The Lack of Diversity in Personality Types of Leaders Chapter 2: Practicing Results Based Safety (RBS)2.1 Good Intensions Are Not Science 2.2 Using Lagging Indicators is the Wrong Premise for Problem Solving 2.3 Pursuing Results is Results Based Safety Chapter 3: Creating A False Reality Part 2: Applying the Science of Behavior Chapter 4: What Motivates Behavior4.1 Extrinsic Motivation4.2 Identified Motivation4.3 Intrinsic Motivation4.4 Introjection Motivation4.5 Emotional Intelligence Chapter 5: Focusing on the Utilization of Consequences5.1 Maximizing the Impact of Reinforcements (Pr, Nr, Re)5.2 Minimizing the Impact of Punitives (Pu/Pe/Ex)5.3 Clarification of Terms Chapter 6: Practicing Performance Coaching6.1 Performance Coaching vs. Development Coaching6.2 The Seven Steps of Performance Coaching Conversations6.3 Demonstrating Fluency of the Seven Steps of Performance Coaching6.4 Practicing Frequency of Reinforcement to Shape Behavior to Habit Strength Chapter 7: Safety Campaigns Should Be Safe Behavior Campaigns Chapter 8: Evidence of Healthy Behavior Based Safety Program8.1 Locus of Control8.2 Self-Esteem8.3 Self-Efficacy8.4 Self-Actualization8.5 Full Functioning Individuals and Teams8.6 Perceptual Schematic Part 3: Structuring the Culture for Functional Safety Chapter 9: Designing the Safety Culture on Purpose9.1 Establishing Safety Culture Leadership9.2 Leadership Styles9.3 Leadership Practices9.4 Leadership Influence Chapter 10: Establishing Safety Culture Infrastructure10.1 Mechanistic or Organic Culture10.2 Impact of Cultural Phenomena10.3 Linking Requirements with Goals10.4 Integrating Expectations with Achievement Chapter 11: Create a Fully Functioning Safety Culture 11.1 Alignment of Corporate and Safety Culture11.2 Creating Leading Indicators Conclusion References

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Book SynopsisThe twenty-first century has so far been characterized by ongoing realignments in the organization of the economy around housing and real estate. Markets have boomed and bust and boomed again with residential property increasingly a focus of wealth accumulation practices. While analyses have largely focussed on global flows of capital and large institutions, families have served as critical actors. Housing properties are family goods that shape how members interact, organise themselves, and deal with the vicissitudes of everyday economic life. Families have, moreover, increasingly mobilized around their homes as assets, aligning household transitions and practices towards the accumulation of property wealth. The capacities of different families to realise this, however, are highly uneven with housing conditions becoming increasingly central to growing inequalities and processes of social stratification. This book addresses changing relationships between families and their homes over

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Book SynopsisCreativity and Innovation in the Fashion Business explores the ways in which creativity and innovation play a central role across the fashion industry, paying particular attention to design and technical perspectives. This topic is examined through careful theoretical analysis, incorporating the perspectives of multiple contributors who together possess a wealth of combined experience in creative and technical roles in the fashion business.Broad in scope, this textbook first provides a wide overview of creativity and innovative developments across the industry, before considering technical and digital innovation in production and product development, as well as trend forecasting. The final part of the book then consists of an exploration of sustainable innovation in design for fashion brands and retailers. Each chapter includes aims and summaries to structure learning and highlight key points, academic insights from thought leaders and interviews from industry and ac

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Book SynopsisTax evasion, tax avoidance and tax resistance are widespread phenomena in political, economic, social and fiscal history from antiquity through medieval, early modern and modern times. Histories of Tax Evasion, Avoidance and Resistance shows how different groups and individuals around the globe have succeeded or failed in not paying their due taxes, whether in kind or in cash, on their properties or on their crops. It analyses how, throughout history, wealthy and poor taxpayers have tried to avoid or reduce their tax burden by negotiating with tax authorities, through practices of legal or illegal tax evasion, by filing lawsuits, seeking armed resistance or by migration, and how state authorities have dealt with such acts of claim making, defiance, open resistance or elusion. It fills an important research gap in tax history, addressing questions of tax morale and fairness, and how social and political inequality was negotiated through taxation. It gives rich

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Book SynopsisSnapshots of Great Leadership offers a thorough look into leaders who have either accomplished amazing feats or brought destruction. Now in its third edition, this key volume explores what it means to be a great leader, and clearly explains the lives, triumphs, and challenges of a range of diverse leaders across history and into the modern day.Packed into easily digestible chapters, the authors demonstrate how, although the goals of these individuals were often quite different, the leadership processes they used were frequently similar. The opening chapter explains the latest theories of leadership and this new edition features one new leadership theory, Authentic Leadership, as well as recent research findings on the most popular theories. The authors have replaced nine leaders from earlier editions with new leaders including Elon Musk, Maria Montessori, and Virginia Hall. These new leaders exemplify unique leadership attributes and outstanding leadership effectiveness. Each leader snapshot adds an important reality check to the theories and models described in most introductory leadership textbooks, making this a key text for students taking leadership courses.Scholars and students of leadership and management will benefit from this accessible and comprehensive volume, as will leadership practitioners looking to reflect on and develop their own leadership skills. Offering valuable insights into the lives of historical and corporate leaders, the book is a compelling read for casual readers as well.

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Book SynopsisAnxiety, Gut Microbiome and Nutraceuticals: Recent Trends and Clinical Evidence is focused on understanding the role of gut microbiomes on anxiety and how it can be treated using various nutraceuticals. It covers recent trends and clinical evidence in application of nutraceuticals in treating anxiety and related disorders.Table of Contents1. Nutraceuticals and its applications –recent trends and challenges. 2. Anxiety disorders: background, anatomy and pathophysiology. 3. Diagnosis and management of anxiety disorders. 4. Anxiety disorders: Symptoms and causes. 5. Pharmacology of human anxiety. 6. Gut Microbiota and Mental Health: The Gut Brain Axis. 7. Inflammation and the gut microbiome in depression and anxiety. 8. Stress, depression, diet, and the gut microbiota: human–bacteria Interactions at the core of psychoneuroimmunology and nutrition. 9. Effects of Psychological, Environmental, and Physical Stressors on the Gut Microbiota. 10. Translating evidence to real-world reproducibility and specific evidence for Nutraceuticals. 11. Nutraceuticals as modulators of gut microbiota: Role in therapy! 12. Stress disorder and gut microbiota. 13. Polyphenolic Nutraceuticals to Combat Oxidative Stress Through. 14. The Role of Functional Foods and Nutraceuticals in Gastrointestinal Health. 15. Traditional therapy of prebiotics and probiotics as treatment for anxiety and stress. 16. Oral β-Lactamase Therapies Designed for the Prevention of Antibiotic-Induced Disruption of the Gut Microbiome. 17. Recent trends in the role of the human gut microbiome in neurological function and brain disorders. 18. Synbiotic: Traditional Approach, Present Status and Future Outlook. 19. Interplay between nutraceuticals and gut microbiota some clinical evidences. 20. Manipulation of Gut Microbiome to Improve Mental Health. 21 Functional Constituents of Yacon (Smallanthus sonchifolius) for gut rejuvenation.

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Book SynopsisDesalination is to the water industry what renewables are to the electricity sector. However, unlike renewables, the former is being deployed in a quiet revolution away from public glare.This book provides a holistic view of desalination, highlighting the important role this technology can play in providing safe access to water across the globe. It describes the context for this technology to flourish in the coming decades. It discusses the pressures on freshwater resources and the key role the desalination industry plays as it moves from a good-to-have provider today to a must-have mainstream water solution in the future. The book explores the vital elements of the desalination industry, including the winning technologies and how further technological developments will reduce costs and increase deployment into new areas. It also addresses the energy used and the key environmental issues of carbon dioxide emissions and brine waste production. Using a series of country case stTable of ContentsChapter 1. Introduction Chapter 2. Water Resources Chapter 3. Desalination today Chapter 4. Energy and environmentChapter 5. Desalination in selected countriesChapter 6. Desalination in the future Chapter 7. Reflections

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Book SynopsisFirst published in 1990, Global Capitalism and National Decline is a major contribution to the study of British political and economic decline. The author concentrates on the global nature of capitalism as the context for the development of national capitalism, and on the relationship between internal and external factors. A long-term view of British politics enables him to demonstrate that competing popular explanations of Britain's crisis and the rise of Thatcherism in response to it, are in fact interconnected. The long decline of Britain originating in the 19th century, the inherent weakness of the post-1945 settlement, and the critical events of 1970s, acquire their fullest meaning when seen as different layers' of one and the same historical process. Henk Overbeek takes the story of Britain's decline through to Margaret Thatcher's tenth anniversary in office. His book will be invaluable to scholars and students of economics, politics, and history. it offers aTable of ContentsList of abbreviations List of tables and figures Preface Introduction 1. Long waves of class formation 2. The rise and fall of British hegemony 3. Between New Deal and fascism: depression, war and transition in Britain 4. The redefinition of Britain’s global position 1941-73 5. The postwar Fordist offensives 6. Global crisis and the rise of neo-liberalism 7. Thatcherism in power 8. Perspectives for Thatcherism Notes References Subject Index Name Index Author Index

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Book SynopsisThis book compares the different expressions of, and outcomes from, banking nationalism in two European countries to draw wider conclusions about the consequences for Banking Union in Europe and to show how national governments deal (or fail to deal) with international commitments. It reveals how and why one case Spain managed to tackle failing banks within EU Banking Union regulations even before they became written in EU law, while the other Italy had more persistent problems. The book argues that Spain demonstrates a successful case of liberal economic nationalism, typified by aggressive, early state intervention to restructure Spanish banks, and help from the European Stability Mechanism even in the face of local political opposition. Italy, meanwhile, suffered from the weaker, delayed intervention which forced it to confront European institutions with demands for special treatment as a means of externalizing its own internal weakness. This book will be of key Table of Contents1. Economic Nationalism and Banking Union 2. Banking Union 3. Economic nationalism and EU state aid rules 4. Interests, Institutions and Implementing EU Law 5. Banking Nationalism in Spain 6. Banking Nationalism in Italy 7. Conclusions

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Book SynopsisAn unprecedented guide to user experience (UX) analytics, this book closes a mission-critical skill gap and enables business professionals in a digital-first world to make smart, effective, and quick decisions based on experience analytics.Despite two decades of web metrics, customer experience has largely remained a black box. UX analytics tools help businesses to see themselves and their customers with a new lens, but decision-makers have had to depend on skilled analysts to interpret data from these tools, causing delays and confusion. No more: this book shows a wide range of professionals how to use UX analytics to improve the customer experience and increase revenue, and teaches the C-SUITE method for applying UX analytics to any digital optimization challenge. It provides 50 case studies and 30 cheat sheets to make this a daily reference, and includes ten mindmaps, one for each role discussed, from senior leaders to product managers to e-commerce specialists.ManaTrade Review"Companies have had to, mistakenly, choose between delivering customer delight or increased revenue – assessing that delivering the former is expensive and delays the latter. With patterns gleaned from 50 real-world case studies, Akin delivers a clear roadmap for how to deliver customer delight AND increase revenue! In fact, one cannot live without the other."Avinash Kaushik, Author: Web Analytics: An Hour A Day, Web Analytics 2.0Global Lead, Strategic Analytics: Google"Akin's deep expertise in digital intelligence shines through as he delivers practical tools to help you understand your customers better."June Dershewitz, Digital Analytics Association Board Chair"There’s no lack of customer data for Marketers and CX professionals. But much like the famous line "water, water everywhere and not a drop to drink" in Samuel Taylor Coleridge's poem, that doesn’t mean all that data is useful or usable. Akin Arikan’s book provides the key to unlock insights from digital experiences so that business leaders can make improvements to increase customer loyalty and drive value to the enterprise. Highly recommended."Bob ThompsonFounder/CEO of CustomerThink and Author Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies."At Human37 most of our clients are complementing their traditional analytics solution with experience analytics to get comprehensive and actionable insights so they can fine-tune all the details of the experiences they offer on all of their digital assets."Julien De Visscher, Managing Director, Human37"At Wunderman Thompson, our clients prioritize delivering the best possible brand experiences. This book illustrates that at the core of any great brand experience, is great data."Josh Archer, VP Analytics, Wunderman ThompsonTable of ContentsIntroduction: The Experience Imperative. PART I … Experience Analytics Essentials for Closing Blinspots and Connecting the Dots A Fresh Pair of Eyes are Needed to See Your Digital Business Today. 1. What Ingredients Make for a Good Experience? 2. Where are the Blindspots in the Traditional Digital Intelligence Ecosystem? 3. A Map of Digital Experience Analytics and Metrics. 4. Connect the Dots Between Experience and the Digital Intelligence Ecosystem. PART II … Solve Everyday Business Challenges Faster with Experience Analytics Train Your New Pair of Eyes on Your Digital Business. 5. Solve Common Challenges at the Top of the Funnel. 6. Solve Common Challenges at the Middle of the Funnel. 7. Solve Common Challenges at the Bottom of the Funnel. 8. Solve Common Challenges at the Flip Side of the Funnel. 9. Solve Challenges Across the Entire Customer Journey. PART III … See Into The Future with Experience Analytics. 10. Target and Personalize Marketing Experiences Based on Digital Body Language. 11. Extend Experience Analytics to New Channels.

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Book SynopsisAgile is being adopted within every type of organization across the world. It is no longer used specifically for software development. This book shows how anyone can adopt the systems of an agile organization within their organization. The book contains a blueprint on how to start a transformation initiative.Starting with a high-level overview of what companies are seeking to achieve with a transformation platform, the book describes the common approaches used in todayâs business world. The bookâs discussion includes how common themes between the different types of transformation platforms are more a direct result of five cultural business processes.Currently, there are three main transformation platforms practiced within the business world: Lean Six-Sigma, Lean, and Agile. After a brief comparison showing the similarities and differences of these platforms, the book presents a blueprint for a successful Agile Transformation within any type of organization by focusing

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Book SynopsisThe central theme in the work of F.A. Hayek was the problem of order in society, and his focus was epistemological: he was concerned with the constraints on knowledge, the problems associated with its distribution, the structures in which it inheres, and the implications of these issues for the understanding of social phenomena generally. But while his work has greatly improved our understanding of market processes, application to more complex social arrangements was not an unambiguous success.In seeking to progress beyond Hayekâs difficulties in formulating a more general theory of spontaneous order, this book fleshes out an analogy between social orders and the biological order detailed in Hayekâs The Sensory Order into a theory of adaptive systems. It focuses first on those aspects of the systems which enable them to learn about their environments, and then on the entrepreneurial processes which implement their anticipatory capabilities. The inclusion of anticipatory elements, inspired by the work of Robert Rosen, results in a theory of social orders which integrates many of the disparate findings of Austrian economists into a self-consistent conceptual framework and has applicability to other social arrangements such as firms and governments. Of particular interest is the interaction between the systems of science and government, an issue of significant current concern which is comprehensively explored here both theoretically and empirically.This book is essential reading for anyone interested in Hayek, Austrian economics, social theory, and the history of economic thought more broadly.

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Book SynopsisBrand Psychology brings together theory and practice from the fields of psychology, design, and marketing to demystify the brand development process. It explores the behavioral science behind brand building, looking at the psychological principles at play whenever a brand is built and communicated.Backed by research from various fields of psychology, the book presents practical insights for developing memorable brands through its interdisciplinary character, and emphasis on digital channels. Throughout the book, readers will learn to apply concepts from brand psychology, social learning and persuasion, identity design, and sensory branding to attract and retain their ideal customers. Each chapter presents insights from academic consumer behavior studies, real-life cases from inspiring brands, and unique visual learning tools including infographics, worksheets, and timelines. Ultimately, it serves as a tool to bridge the gap between scientists and entrepreneurs, offerTable of ContentsIntroductionChapter 1: Welcome to the world of brandingChapter 2: Defining "Brand"Chapter 3: Brand equity & managementSection 1 Introduction: StoryChapter 4: Brand StoryChapter 5: Self-brand identificationChapter 6: Research, segmentation, and personasChapter 7: Associations & positioningChapter 8: NamingChapter 9: PricingChapter 10: Personality & voiceSection 2 Introduction: SymbolsChapter 11: The BrandverseChapter 12: Visual perceptionChapter 13: Logo designChapter 14: TypographyChapter 15: ColorChapter 16: Applications, packaging and systemsSection 3 Introduction: StrategyChapter 17: Building strong brand relationshipsChapter 18: Understanding channelsChapter 19: Designing memorable brand experiencesChapter 20: Brand portfolio management: extensions, architecture & rebrandingChapter 21: Brand intelligenceConclusion

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Book SynopsisA guide to transforming leadership for the 21st century, this is a book about a powerful and practical framework that leaders can use to help their organizations thrive, prosper, and improve the world around them: leader character.Developed through extensive research, teaching, and outreach over the past decade, leader character is the foundation that leaders rely upon to help them make their most critical judgments. This book carries forward the authors' important work to the implementation stage on both the individual and organizational levels. Based on the authors' interactions with organizations in the public, private, and not-for-profit sectors around the world, they offer practical roadmaps for implementing leader character in such areas as leadership development, strategy, manifesting purpose, culture-building, executive recruitment and HR practices, EDI, risk management, and other key corporate activities. The result of these implementations is nothing less than sustaTable of ContentsChapter 1: The case for character Chapter 2: The science of character Chapter 3: What’s your Achilles' heel? Chapter 4: Exercising character Chapter 5: The power of micro-moments Chapter 6: Becoming a champion of character change Chapter 7: A culture of character Chapter 8: Character’s role in risk management Chapter 9: Character, directors, boards, and governance Chapter 10: The compass of your life

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Book SynopsisThe combination of entrepreneurship, innovation, and technology has become the source of disruptive business models that transform industries and markets. The integrative understanding of these three drivers of today's economy is fundamental to business.Entrepreneurship, Innovation, and Technology aims to connect core models and tools that are already created by well-known authors and scholars in order to deliver a unique guide for building successful business models through the adoption of new technologies and the use of effective innovation methods. The book goes through the entrepreneurial lifecycle, describing and applying core innovation models and tools such as the business model canvas, lean startup, design thinking, customer development, and open innovation, while taking into consideration disruptive technologies such as mobile internet, cloud computing, internet of things, and blockchain. Finally, the book describes and analyzes how successful cases have beeTable of ContentsAcknowledgementsChapter 1: Stages of the Entrepreneurial Lifecycle1.1 Introduction 1.2 Business Opportunities1.3 Ideation and Testing: Ideas, Products, and Customers1.4 Business Model Generation1.5 Resource Acquisition1.6 Management and ExecutionCase Study Nº1 The McDonald's Story: The FounderCase Study Nº2 Data-Driven Innovation: The Case of Luko1.7 Essential and Additional ResourcesChapter 2: Business Model Innovation Processes 2.1 Introduction 2.2 Business Models2.3 The Technological Basis of Disruption2.4 Disruptive Innovation2.5 Business Model Innovation 2.6 Application of Information Technology into the Innovation of Business ModelsCase Study Nº3 Disruptive Innovation of the Automotive IndustryCase Study Nº4 Tesla’s High-End Disruption Model2.7 Essential and Additional ResourcesChapter 3: Methods and Tools for Innovation3.1 Introduction3.2 Methods of Innovation3.3 Theories of Innovation 3.4 Tools for InnovationCase Study Nº 5 Disruptive Innovation in the Education SectorCase Study Nº 6 Insurtech Community Hub (ICH) and Bdeo3.5 Essential and Additional ResourcesChapter 4: Entrepreneurial Skills 4.1 Introduction4.2 Adaptability4.3 Find and Manage People4.4 Managing Cash Effectively4.5 Focus on Customers4.6 Selling4.7 Humility 4.8 Creating and Managing Alliances4.9 Creativity and Innovation4.10 Optimism and InspirationCase Study Nº 7: Imogen Heap – Will There Be a Blockchain Revolution?Case Study Nº 8: New Methods for Digital Skills Education in Developing Countries4.11 Essential and Additional ResourcesChapter 5: Entrepreneurship and Innovation Management, an Integrative Approach5.1 Introduction5.2 Managing the Entrepreneurial Journey 5.3 Business Model Innovation5.4 Innovation Methods and Tools5.5 Becoming a Successful Entrepreneur5.6 Final ReflectionCase Study Nº 9: The Entrepreneurial Journey of AirbnbCase Study Nº 10: Deki – A Charity, Evolving Over Time5.7 Essential and Additional ResourcesIndex

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Book SynopsisManaging Global Supply Chains is a practical and highly readable text with real-life examples and excellent coverage. It is an ideal companion for post-experience business students, learning professionals and anyone interested in supply chain management.Table of ContentsAcknowledgementsAbout the AuthorsPrefacePART 1: INTRODUCTIONChapter One The role of supply chain as a key value driver in global market Chapter Two Why Global Supply Chain Management Chapter ThreeUnderstanding Global Supply Chain Management and its building blocks Chapter FourContemporary Global Challenges in Supply Chain Management PART 2: BUILDING BLOCKS OF GLOBAL SUPPLY CHAINChapter FiveCustomer focus and demand Chapter SixResource and capacity management Chapter SevenProcurement , purchasing and supplier focus Chapter EightInventory management Chapter NineOperations management Chapter TenDistribution Management PART 3: NEW DEMANDS AND TRENDSChapter ElevenSupply chain in service sectors and non-profit and charity organisations Chapter TwelveGlobalisation and Supply chain in emerging markets Chapter ThirteenDigital Revolution and E- supply chain Chapter FourteenLean and agile supply chain Chapter FifteenSupply chain in the retail sector Chapter SixteenSustainable Supply Chain Chapter SeventeenSupply Chain for Major Projects Chapter EighteenQuantitative Analysis and Optimisation in Global Supply ChainsChapter NineteenSupply Chain StrategiesChapter TwentyManaging Supply Chain RisksPART 4: INTEGRATING SUPPLY CHAIN MANAGEMENTChapter Twenty oneSystems and Procedures Chapter Twenty twoSales and Operations Planning Chapter Twenty threeGlobal Supply Chain Performance Management Chapter Twenty fourCase Study examples ReferencesAppendicesGlossaryIndex

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Book SynopsisAlthough some people had doubts about the usefulness of such solutions in the past, artificial intelligence (AI) plays a growing role in modern business. It can be expected that the interest in it will also lead to an increase in support for the planning, evaluation, and implementation of projects. In particular, the proper functioning of multifaceted evaluation methods has a crucial impact on the appropriate planning and execution of various projects, as well as the effective achievement of the organization's goals. This book offers a presentation of the complex problems and challenges related to the development of AI in project management, proposes an integrated approach to knowledge-based evaluation, and indicates the possibilities of improving professional practical knowledge in this field.The unique contribution of this book is to draw attention to the possibilities resulting from conducting transdisciplinary research and drawing on the rich achievements in the field of

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Book SynopsisThe second edition of Leadership Development in Practice: A Complexity Approach, draws on auto-ethnographic accounts of experience from practitioners across three continents to explore the leadership development approaches that best support managers to work with uncertainty by taking their experience seriously.Trade ReviewPraise for the first editionKevin Flinn’s book on Leadership Development is an important antidote to the usual literature on leadership and leadership development. Instead of simply reinforcing largely mythical accounts of some idealised story about what leadership should be, Flinn’s book insightfully reflects on the actual experience of leading and proposes useful approaches to developing that experience. Ralph Stacey, Professor of Management, Hertfordshire Business School, UKA timely insight into the theory and practice of leadership and leadership development in a world characterised by complexity and uncertainty. In this book Kevin Flinn provides a refreshingly frank take on the limitations of traditional approaches and a thorough and illuminating exploration of an alternative, rooted in the insights of over a decade’s experience working with students and practising managers to understand how things really get done in groups and organisations.Richard Bolden, Director of Bristol Leadership and Change Centre, University of the West of England, UKIn this gem of a book, you will find no best practices and no short cuts but a spirited writer reflecting upon his extensive practice of leadership development. If you are sceptical of prescriptions, but want to be introduced to tools and techniques for reflexivity, this book is for you. In addition, you will get a comprehensive overview of current management literature. I can highly recommend it. Henry Larsen, Professor of Participatory Innovation, University of Southern DenmarkKevin Flinn’s book is a welcomed addition to the still very small number of books written on the topic of Complexity and Management. Kevin builds on the tremendously important work of Ralph Stacey and his colleagues and adds his own story creating an important contribution to the study of management both in theory and in practice. Esko Kilpi, Founder, Esko Kilpi Company, FinlandTable of ContentsList of Illustrations viForeword to the First Edition viiPreface to the Second Edition ixAcknowledgements to the First Edition xiiList of Abbreviations xivIntroduction to the First Edition 11 Leadership, Management, and Entrepreneurship 152 Rethinking Leadership 293 Rethinking Leadership Development 534 Coaching, Psychometrics, and 360° Feedback 795 Forum Theatre 1066 Experiential Exercises 1287 Action Learning Sets 1528 Creating Large Group Dialogue 1779 No Recipes, Just Rules of Thumb 204Index 209

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Book SynopsisMerchant Ship Types provides a broad and detailed introduction to the classifications and main categories of merchant vessels for students and cadets. It introduces the concept of ship classification by usage, cargo type, and size, and shows how the various size categories affect which ports and channels the types of vessels are permitted to enter. Detailed outlines of each major vessel category are provided, including: Feeder ship; General cargo vessels; Container ships; Tankers; Dry bulk carriers; Multi-purpose vessels; Reefer ships; Roll-on/roll-off vessels.The book also explains where these are permitted to operate, the type of cargoes carried, and specific safety or risk factors associated with the vessel class, as well as their main characteristics. Relevant case studies are presented.The textbook is ideal for merchant navy cadets at HNC, HND, and foundation degree level in both the deck and enTable of ContentsPart I. Dry Cargo Ships. 1. Bulk Carriers. 2. Container Ships. 3. Feeder Ships. 4. General Cargo Ships. 5. Reefer Ships. 6. Roll On Roll Off Vessels. 7. Fishing Vessels. 8. Research and Scientific Vessels. Part II. Wet Cargo Ships. 9. Chemical Tankers. 10. FPSO and FLNG Units. 11. Gas Carriers. 12. LNG Carriers. 13. Oil Tankers and Product Carriers. Part III. Passenger Vessels. 14. Cargo Liners. 15. Cruise Ships. 16. Cruise Ferry. 17. Ferries. 18. Ocean Liners. Part IV. Construction and Support Vessels. 19. Cable Layers. 20. Construction Support Vessels. 21. Icebreakers. 22. Offshore Support Vessels. 23. Tugboats. Part V. Royal Fleet Auxiliary. 24. Royal Fleet Auxiliary.

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Book SynopsisThe complexity facing today's organizations calls for a rethinking of leadership. The world is facing grand challenges for people and the planet. Leaders and employees bear the responsibility of formulating strategies grounded in strong values. These strategies aim to foster the growth of sustainable organizations and promote ethical work practices. This book gives voice to values-based leadership and provides a method for leaders to develop a values-based organizational culture.Values play a role on many levels in how we work as individual leaders, in teams, and in organizations and in how organizations approach societal challenges. Values can be a compass or orientation point, giving direction for decisions and actions. Awareness of values can make organizational responsibilities clearer and give a sense of meaning to work and help leaders to create organizations where corporate, moral, and social values are embedded at every level. This book gives insight into a ScandinaviTrade Review“As the need for values-based leadership grows more urgent, Espedal & Elter's book is a must-read for any leader looking to build an organization based on strong values. By connecting business and non-profit challenges, they demonstrate a compelling and practical way to implement value-conscious leadership. This book is a valuable contribution to the Scandinavian tradition of values-based leadership.”Professor and Director Harald Askeland, VID Specialized University & KA Church Employers Association, Norway“In their book, Espedal and Elter provide a compelling contribution to the Giving Voice to Values book series. They offer practical advice on how leaders can work on values related to sustainability issues, cultural change, and crises. The authors remind us that paying attention to values is essential in such situations.”Professor Mary C. Gentile, PhD, Creator/Director of Giving Voice to Values (GVV), and an independent consultant on management education and leadership development, United States“Espedal and Elter's book, Giving Voice to Values-Based Leadership, is a significant contribution to our understanding of values in practice. The authors remind us that working on people's values in organizations brings organizational identity closer to people and sets a direction for what we are and want to become.”Professor Arild Wæraas, Oslo Metropolitan University, Norway“As organizations undergo radical transformation in response to an ever-shifting and turbulent world, values-based leadership is essential for long-term success. Espedal and Elter's text is a must-read for any leader looking to build an organizational culture that is based on strong values. By connecting business and non-profit challenges, they provide a clear and hands-on view of what values-based leadership means and a compelling and practical way to getting it to work in practice.”Professor Paul Gooderham, NHH Norwegian School of Economics, Norway & Middlesex University, United Kingdom“In this thoughtful and well-written book, Espedal and Elter raise important questions about how to develop and understand values in complex organizational settings. Their book challenges the notion that institutional leaders can promote and protect institutional values by engaging in a relational and dialogical process with their followers. The need to better understand how institutional leaders identify and interpret values in practice is of utmost importance in a context in which we assist, on a daily basis, to the apparent erosion of institutions. There is a growing need to better understand institutions, the values that underpin them and what constitutes institutional leadership. Espedal and Elter’s book is an important step forward in this discussion.”José Bento da Silva, Associate Professor at Warwick Business School, United KingdomTable of Contents1. Introduction—Giving voice to values-based leadership 2. What are values really? 3. Who are values-based leaders? 4. Values work in practice 5. Developing a values-based organizational culture 6. A values perspective on sustainability 7. Values and emotions 8. Crises and ethical dilemmas 9. Epilogue

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Book SynopsisHow to Pass Your CIPD Qualification is a concise practical, skills-based guide to getting the most out of your CIPD study programme. The step-by-step approach, and extensive knowledge of the author helps the reader plan their study and boost their chances of passing their assessments first time. The author draws on their wealth of experience working with CIPD students to help students decide on the best path for them, as well as how to get the most out of learning whether online or face-to-face.The book provides study tips on how to get started and walks the readers through the assessments at levels 3, 5 and 7. It includes chapters on referencing technique and academic writing, as well as a selection of tutor feedback to provide support in passing assignments. This is an essential guide for students undertaking CIPD assessments.*This book is not affiliated by or endorsed by the CIPD

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Book SynopsisThe e-book+ version of the book, Pipeline Valve Technology, complements the other versions of the book. The e-book+ version provides the user with additional questions and answers at the end of each chapter to gauge and enhance the userâs understanding. The book covers the life cycle of pipeline valves, the largest and most essential valves in offshore pipeline engineering. Discussing the design process, testing, production, transportation, installation, and maintenance, the book also covers the risk analysis required to assess the reliability of these valves.Pipeline valves require particular attention to ensure they are safely designed, installed, and maintained, due to the high stakes. Failure would result in environmental pollution, the destruction of expensive assets, and potential loss of life. Proper installation and upkeep require specialist processes throughout the life cycle of the valve. This book is a key guide to these processes. Beginning by looking at the design of pipeline valves, this book details how conserving weight and space is prioritized, how materials are chosen, how thickness is calculated, and how leakage is minimized. It then discusses production and specific welding techniques to bond dissimilar materials, alongside casting and machining. Building on other discussions in the text with case studies and questions and answers for self-study, this book is the ideal guide to pipeline valves.This book will be of interest to professionals in the industries of offshore oil and gas, material engineering, coatings, mechanical engineering, and piping. It will also be relevant to students studying coating and welding, or mechanical, piping, or petroleum engineering.

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Book SynopsisLive music events are synonymous with fun but seldom associated with international trade. This book serves to transform this mindset, through describing the economic value of live music and analysing the factors affecting international trade in Caribbean live music services.Race and ethnicity, unachieved regionalism within the Caribbean, and perceived biases in international trade agreements are assessed in relation to their impact on this trade. Several topics presented in this book are based on empirical findings from a previous microeconomic study, dedicated entirely to international trade in live music. Moreover, this book is unique because it compares the Caribbean and South Korea to assess the effectiveness of strategies aimed at developing international trade in live music services. This comparison should inspire robust policy initiatives for advancing international trade in Caribbean live music, given that South Korea is presently a heavyweight in the export of its en

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