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Book SynopsisA CEO who thinks like a CPO who thinks like a CEO.- From four basic strategies to 64 methods.- Using the Purchasing Chessboard.- The Purchasing Chessboard.- The way forward.- How to build a winning Purchasing Chessboard team.- Epilogue: Reflections on Sales and Marketing. Table of ContentsA CEO who thinks like a CPO who thinks like a CEO.- From four basic strategies to 64 methods.- Using the Purchasing Chessboard.- The Purchasing Chessboard.- The way forward.- How to build a winning Purchasing Chessboard® team.- Epilogue: Reflections on Sales and Marketing.

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Book SynopsisGDP is much more than a simple statistic. It has become the overarching benchmark of success and a powerful ordering principle at the heart of the global economy. But the convergence of major economic, social and environmental crises has exposed the flaws of our economic system which values GDP above all else as a measure of prosperity and growth. In this provocative and inspiring new book, political economist Lorenzo Fioramonti sets out his vision of a world after GDP. Focusing on pioneering research on alternative metrics of progress, governance innovation and institutional change, he makes a compelling case for the profound and positive transformations that could be achieved through a post-GDP system of development. From a new role for small business, households and civil society to a radical evolution of democracy and international relations, Fioramonti sets out a combination of top-down reforms and bottom-up pressures whose impact, he argues, would be unprecedented, making it possible to build a more equitable, sustainable and happy society.Trade Review "Fioramonti's critique of the limitations of GDP is extremely well constructed, highly appropriate and relevant."—Colin Crouch, University of Warwick, UK "What governments don't track today is often far more important than what they do because what we measure changes how we behave – and how we think. And changing what we think is essential if we are to build a more sustainable economic system. Read this fascinating and well-written book – and change the way you think!"—Graeme Maxton, Secretary General of the Club of Rome and bestselling author of The End of Progress "An original, comprehensive and compelling analysis of the problems with GDP and how to make the world better without it."—Robert Costanza, Australian National University and editor-in-chief of Solutions "A well-written and persuasive analysis of how to change the world by moving beyond the current narrow focus on GDP."—Herman Daly, founder of Ecological Economics and Emeritus Professor, University of Maryland "comprehensive, passionate and detailed overview" —Edoardo Campanella, International Affairs"Prof. Fioramonti’s The World After GDP is a very important study in helping us to understand the role of GDP in getting the world into its present condition, and what aspects of our understanding of GDP may help guide us through the coming era of great change. "—Defense & Foreign Affairs Table of ContentsContents Acknowledgements Figures and Tables Introduction Chapter 1 The making of a post-GDP world Chapter 2 The rise and fall of the GDP ideology Chapter 3 Post-GDP economy Chapter 4 Post-GDP politics Chapter 5 Post-GDP world Conclusion References

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Book SynopsisThe idea that the people have a right to shape political decisions through democratic means is widely accepted. The same cannot be said of the decisions that impact on our everyday economic life in the workplace and beyond. Andrew Cumbers shows why this is wrong, and why, in the context of the rising tide of populism and the perceived crisis of liberal democracy, economic democracy's time has come. Four decades of market deregulation, financialisation, economic crisis and austerity has meant a loss of economic control and security for the majority of the world's population. The solution must involve allowing people to 'take back control' of their economic lives. Cumbers goes beyond older traditions of economic democracy to develop an ambitious new framework that includes a traditional concern with workplace rights and collective bargaining, but shifts the focus to include consideration of individual economic rights and processes of public engagement and deliberation beyond the workplace. This topical and original book will be essential reading for anyone interested in radical solutions for our economic and political crises.Trade ReviewAcknowledgementsIntroductionChapter One: A Brief History of Economic Democracy as Industrial DemocracyChapter Two: The Three Pillars of Economic DemocracyChapter Three: Putting Economic Democracy into PracticeConclusionNotesReferences

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Book SynopsisThe logics and ethics of neoliberal capitalism dominate public discourses and politics in the early twenty-first century. They morally endorse and institutionalize forms of competitive self-interest that jettison social justice values, and are deeply antithetical to love, care and solidarity. But capitalism is neither invincible nor inevitable. While people are self-interested, they are not purely self-interested: they are bound affectively and morally to others, even to unknown others. The cares, loves and solidarity relationships within which people are engaged give them direction and purpose in their daily lives. They constitute cultural residuals of hope that stand ready to move humanity beyond a narrow capitalism-centric set of values. In this instructive and inspiring book, Kathleen Lynch sets out to reclaim the language of love, care and solidarity both intellectually and politically and to place it at the heart of contemporary discourse. Her goal is to help unseat capital at the gravitational centre of meaning-making and value, thereby helping to create logics and ethical priorities for politics that are led by care, love and solidarity.Trade Review“The force of this book demands that the reader viscerally engage with the destructive and life-threatening ideas, values, practices and consequences of capitalism and its servant neoliberalism, for human subjects, for non-human beings and the planet.... Lynch presents readers with a new language for social change.​”Irish Times“[A]n ambitious and impressive blockbuster […]at once a scholarly exploration and review of many of the most important contributions to care theory over recent years, and an inspiring, manifesto-like call for action.”Michael D. Fine, International Journal of Care and Caring"One of the most significant books I have read in years. Lynch challenges many of the key assumptions underpinning neoliberalism and the norms that guide it. At the same time, she provides powerful and insightful alternatives."Michael W. Apple, Beijing Normal University and University of Wisconsin–Madison"Kathleen Lynch brings her well-known understanding of care as affective relations to new realms. She deepens thinking about care’s relation to violence and extending care to non-human animals. Most importantly, she explains why capitalism is so hostile to care at all levels."Joan C. Tronto, University of Minnesota"This beautifully written indictment of neoliberal capitalism articulates a new definition of justice that goes beyond unfair appropriation to call out failures to reward necessary contributions to the public good. Impressive scholarship and passionate intensity make this book a stellar addition to the emerging discourse of care."Nancy Folbre, University of Massachusetts AmherstTable of ContentsIntroduction 1 Care and Capitalism: Matters of Social Justice and Resistance Part I Care Matters Inside and Outside Capitalism 2 Care as Abject: Capitalism, Masculinity, Bureaucracy, Class and Race 3 Making Love: Love Labour as Distinctive and Non-Commodifiable 4 Time to Care Part II Challenges 5 Liberalism, Care and Neoliberalism 6 Individualism and Capitalism: From Personalized Salvation to Human Capitals 7 Care-Harming Ideologies of Capitalism: Competition, Measurement and Meritocratic Myths Part III Violence – the Nemesis of Care 8 The Violation of Non-Human Animals 9 Violence and Capitalism Part IV Conclusions 10 Resisting Intellectually, Politically, Culturally and Educationally Postscript: Care Lessons from the Covid-19 Pandemic

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Book SynopsisWe know the impacts of poor leadership: lackluster performance, missed opportunities, deleterious cultures, and, in some cases, disaster. While these issues are all too common, leaders also possess an immense opportunity. They can create a speak-up culture, one in which people feel it is both safe and worth it to share their ideas, concerns, disagreements, and even mistakes—all for the betterment of the organization. Speak-Up Culture is for leaders at all levels? from senior executives who believe in putting people and purpose first; to mid-level supervisors who wish to lead better and nurture the voice of their people; to aspiring leaders who want to uncover their strengths and better provide support to those in their span of care. All these leaders share a common desire to know a better way to behave as a leader. They want to operate in a team and culture where people are engaged and willingly speak up, for the success of the whole organization. Stephen Shedletzky has focused his career on helping leaders listen to and nurture the voices of others— to foster an environment where people feel heard and that they, their opinion, and their contributions matter. Speak-Up Culture shows you how creating such an environment is the responsibility and the advantage of every leader who wants to be great at leading, and who wants to create a better version of humanity while they do. Because the bottom line is that organizations with speak-up cultures are safer, more innovative, more engaged, and better-performing than their peers.Trade Review"Important topic, thoughtfully developed. Beautifully written. Speak-Up Culture is practical, engaging, and wise. A must-read for any leader who wants to cultivate the psychological safety required for people to speak up." Amy C. Edmondson, Novartis Professor of Leadership at Harvard Business School and author of Right Kind of Wrong: The Science of Failing Well "The first step to creating the kind of psychological safety your team needs to succeed is to solicit feedback and listen with the intent to understand, not respond, when you get it. But that's easier said than done. Stephen Shedletzky will walk you through exactly how to listen so your team will speak up and step up. Essential!" Kim Scott, bestselling author of Radical Candor "The ability to have a speak-up culture is a critical element for any high-performing team, especially when the stakes are high. Stephen Shedletzky not only highlights the importance of a speak-up culture, but he also lays out the elements, building blocks, and behaviors leaders need to build one." Rich Diviney, Ret. Navy SEAL Commander and bestselling author of The Attributes "Stephen Shedletzky reminds us that a speak-up culture exists only when all voices are included, valued, and heard. This is an important read for anyone committed to being a more inclusive leader." Mita Mallick, bestselling author of Reimagine Inclusion "Leaders who acknowledge and meet people in their emotional state have the agility to thrive in this uncertain and complex world. With his engaging, funny, and compelling style, Stephen Shedletzky guides us on how to make it safe and worth it for people to speak up." Susan David, author of Wall Street Journal bestseller Emotional Agility

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Book SynopsisThe European railway sector has gone through profound, yet mostly institutional, changes over the past 20 years, owing mainly to the initiatives of the European Commission. This book constitutes a first systematic account and assessment of the recent transformations of the European railway sector, whilst also covering the main segments such as passenger transport, high speed and freight.The expert contributors have been charting these developments over the past five years. They provide a critical analysis of relevant, yet contentious, issues such as competition, unbundling, regulation, access charging, standards and interoperability, and public-private partnerships.Practically-minded academics, as well as academically-oriented practitioners, interested in the railway sector and other public transport sectors will find this book to be a crucial read. It will also be of use to postgraduates studying infrastructure economics, policy and regulation.Contributors: N. Baron, A.S. Bergantino, J. Dehornoy, M. Dillon, N. Fearnley, M.Finger, R. Gevaers, T. Holvad, A. Jan, N. Keogh, G. Knieps, J. Maes, A. Meaney, P. Messulam, F. Mizutani, C. Nash, S. Olsen, J. Runde Krogstad, M. Sanchez-Borras, D. van de Velde, E. Van de Voorde, T. VanelslanderTrade Review'Railways - they are one of the most powerful and symbolic modes of transport. They are especially important for Europe and for many decades the EU has tried to facilitate their development. This book provides a lot of good analysis of the problems of contemporary European railways. It also contains many interesting proposals on how to solve these problems. Highly recommended reading for all who are interested in transport and logistics.' --Siim Kallas, former Vice-President of the European Commission, Commissioner for Transport 2010-2014Table of ContentsContents: Introduction Matthias Finger and Pierre Messulam 1. Rail Economics and Regulation Matthias Finger and Pierre Messulam 2. Railways and Demographic Change Nacima Baron 3. Competition and Third-party Access in Railroads Günter Knieps 4. European Railway Reform: Unbundling and the Need for Coordination Didier van de Velde 5. Commercialization and Managerial Independence Silvia Olsen, Nils Fearnley and Julie Runde Krogstad 6. High-speed Rail in Europe Marta Sánchez-Borràs 7. Incumbents and New Entrants in European Rail Freight Roel Gevaers, Jochen Maes, Eddy Van de Voorde and Thierry Vanelslander 8. Incumbents and New Entrants Angela Stefania Bergantino 9. Rolling Stock Companies (Roscos) – Eexperience from Great Britain Matthew Dillon, Alexander Jan and Neil Keogh 10. What Does a Best-practice Railway Look Like? Chris Nash 11. Public-private Partnerships in the Rail Sector Julien Dehornoy 12. Mutual Recognition, Standards and Interoperability Torben Holvad 13. Non-discriminatory Access Beyond the Tracks Andrew Meaney 14. Rail Access Charges Pierre Messulam and Matthias Finger 15. Looking beyond Europe Fumitoshi Mizutani Index

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Book SynopsisThe triple bottom line has become the standard modus operandi for assessing the sustainability of financial markets, industries, institutions and corporations. This Research Handbook provides the most recent developments, current practices and new initiatives related to sustainable finance and impact investing. In doing so, it demonstrates how the triple bottom line principle can be used to design sustainable strategies for firms, markets and the economy as a whole. The Handbook covers aspects of socially responsible investment, finance and sustainable development, corporate socially responsible banking, green bonds and sustainable financial instruments. Comprising 20 topical chapters from experts in the field, this Handbook is a comprehensive investigation of financial services and products that help cope with sustainable investing and climate risk management. Chapters discuss the role of regulation framework in guaranteeing the stability and resilience of financial markets and offer insight into governance issues including the management of organizational risks, CSR culture, and social-impact investing culture. An essential reference for scholars and students, the multidisciplinary approach covers business, finance, accounting, management and entrepreneurship. Practitioners such as financial analysts, rating agencies and regulators will also find this an accessible read for exploring the possibilities the triple bottom line principle can provide.Contributors include: M. Amidu, W.R. Ang, M. Ariff, F. Aubert, H. Bassan, F. Bazzana, K. Berensmann, N. Boubakri, E. Broccardo, F. Dafe, F. de Mariz, K. Delchet-Cochet, M. Dempsey, G.N. Dong, K.U. Ehigiamusoe, J. Fouilloux, R. Gabriele, J.-F. Gajewski, J. Grira, K. Gupta, H. Issahaku, L. Kermiche, H.H. Lean, K.T. Liaw, N. Lindenberg, J.R. Mason, M. Mazzuca, R. McIver, C. Nitsche, G. Porino, J.M. Puaschunder, J.R.F. Savoia, M. Schröder, V. Tankoyeva, J.-L. Viviani, L.-C. Vo, O. Weber, A. ZareiTable of ContentsContents: Part I Sustainability, Financial Stability and Fraud 1. Financial Regulation and Fraud in CO2 Markets Joseph R. Mason 2. How to Better Detect Cases of Financial Reporting Fraud: Some New Findings from Earnings Restatements François Aubert, Jean-François Gajewski and Lamya Kermiche 3. Fostering green investment decisions: the real option approach Jessica Fouilloux and Jean-Laurent Viviani 4. Exchange Rate Instability: Relative Volatility, Risk and Adjustment Speed Mohamed Ariff and Alireza Zarei 5. Financial Instability: Economic and Financial Perspectives Michael Dempsey 6. The Stability of Financial System: An Analysis of the Determinants of Russian Bank Failures Viktoryia Tankoyeva, Flavio Bazzana and Roberto Gabriele 7. Sovereign Wealth Funds and Macroeconomic Stability: Before and After their Establishments Kizito Uyi Ehigiamusoe and Hooi Hooi Lean Part II Sustainability and Financial Markets 8. Financial Markets like Potter’s Hands? Rethinking Finance for Sustainability in a Civil Society Perspective Giulia Porino 9. An Alternative Way to Think of Finance: The Case of Innovative, Sustainable Financial Instruments Eleonora Broccardo and Maria Mazzuca 10. The Market Premium of Sustainability in Health-Care Sector Firms Gang Nathan Dong 11. Environmental Sustainability and Inter- and Intra- Industry Variation in Stock Returns: International Evidence Harjap Bassan, Kartick Gupta and Ron P. McIver 12. The Role of Financial Markets in Promoting Sustainability – A Review and Research Framework Mohammed Amidu and Haruna Issahaku 13. Financial Innovation with a Social Purpose: The Growth of Social Impact Bonds Frédéric de Mariz and José Roberto Ferreira Savoia 14. Asset Allocation and Green Bond Market K. Thomas Liaw 15. Demystifying Green Bonds Kathrin Berensmann, Florence Dafe and Nannette Lindenberg Part III CSR and Socially Responsible Investment 16. Models of Corporate Socially Responsible Banks: Financial Cooperatives, Islamic Banks, and Micro-Finance Institutions Narjess Boubakri and Jocelyn Grira 17. CSR Implementation in French SMEs: An Adapted Framework Karen Delchet-Cochet and Linh-Chi Vo 18. The Performance, Volatility, Downside Risk and Persistence of Socially Responsible Investments in Korea and the Impact of Korea Green New Deal Wei Rong Ang and Olaf Weber 19. Are SRI Funds Conventional Funds in Disguise or Do They Live up to Their Name? Christin Nitsche and Michael Schröder 20. Socio-psychological Motives of Socially Responsible Investors Julia M. Puaschunder Index

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Book SynopsisCompounded by the pandemic-induced economic recession, many companies find themselves operating in declining markets - markets that have no real long-term prospects for growth, and where the demand for certain goods and services are stable at best but are not increasing. Yet, in such an environment, it is not impossible for companies to survive and make profits. In this book, a former management consultant and current CEO of a company that survived decline in its market provides practical and hard-won advice for managers and owners of any company in a declining market or situation. In doing so, the author highlights key activities that companies in declining markets should focus on in order to secure their future and remain profitable.

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Book SynopsisOur best-selling Accounting 2 guide has now gotten even better, thanks to the latest up-to-date information added to the original text. The new material within this 3-panel (6 page)guide goes further into the various accounting practices that businesses use to keep financially afloat; mathematical equations, charts, and tables are also included in an easy-to-use format.

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Book SynopsisThe story of McKinsey & Co., America’s most influential and controversial business consulting firm, “an up-to-date, full-blown history, told with wit and clarity” (The Wall Street Journal).If you want to be taken seriously, you hire McKinsey & Company. Founded in 1926, McKinsey can lay claim to the following partial list of accomplishments: its consultants have ushered in waves of structural, financial, and technological change to the nation’s best organizations; they remapped the power structure within the White House; they even revo­lutionized business schools. In The New York Times bestseller The Firm, star financial journalist Duff McDonald shows just how, in becoming an indispensable part of decision making at the highest levels, McKinsey has done nothing less than set the course of American capitalism. But he also answers the question that’s on the mind of anyone who has ever heard the word McKinsey:

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Book SynopsisTorture in Abu Ghraib prison. Corporate fraud. Falsified records at Veterans Administration hospitals. Teachers pressured to feed test answers to students. These scandals could have been prevented if, early on, people had said no to their higher-ups. In this timely new book, Ira Chaleff goes deeply into when and how to disobey inappropriate orders, reduce unacceptable risk, and find better ways to achieve legitimate goals.The inspiration for the book, and its title, came from a concept used in guide dog training. Guide dogs must be able to recognize a command that would put their human and themselves at risk, effectively resist the command, and identify safer options for achieving the goal. This is precisely what Chaleff shows humans how to do. He delves into the psychological dynamics of obedience, drawing in particular on what Stanley Milgramâs seminal Yale experiments - in which volunteers were induced to administer shocks to innocent people - teach us about how to reduce compliance with harmful orders. Using dozens of vivid examples of historical events and everyday situations, Chaleff offers advice on judging whether intelligent disobedience is called for, how to effectively express opposition, and how to create a culture where, rather than âœjust following orders,â citizens are educated and encouraged to think about whether those orders make sense.

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Book SynopsisUpdated and Uncensored! As a private banker working for the largest bank in the world, UBS, Bradley Birkenfeld was an expert in Switzerland's shell-game of offshore companies and secret numbered accounts. He wined and dined ultrawealthy clients whose millions of dollars were hidden away from business partners, spouses, and tax authorities. As his client list grew, Birkenfeld lived a life of money, fast cars, and beautiful women, but when he discovered that UBS was planning to betray him, he blew the whistle to the US Government. The Department of Justice scorned Birkenfeld's unprecedented whistle-blowing and attempted to silence him with a conspiracy charge. Yet Birkenfeld would not be intimidated. He took his secrets to the US Senate, the Securities and Exchange Commission, and the Internal Revenue Service, where he prevailed. His bombshell revelations helped the US Treasury recover over $15 billion (and counting) in back taxes, fines, and penalties from American tax cheats. But Birkenfeld was shocked to discover that at the same time he was cooperating with the US Government, the Department of Justice was still doggedly pursuing him. He was arrested and served thirty months in federal prison. When he emerged, the Internal Revenue Service gave him a whistle-blower award for $104 million, the largest such reward in history. A page-turning real-life thriller, Lucifer's Banker Uncensored is a fascinating behind-the-scenes look at the secret Swiss high-net worth banking industry and a harrowing account of our government's justice system. Readers will follow Birkenfeld and share his outrage with the incompetence and possible corruption at the Department of Justice, and they will cheer him on as he ''hammers'' one of the most well-known and powerful banks in the world.Trade Review"Never give the bastards a quiet night!" -- Julian Assange, WikiLeaks Founder"How one man took on the Swiss bank money laundering cartel and won - a fast paced tale of corporate espionage, dirty accounting and unbridled greed" -- Harry Markopolos, Madoff Whistleblower"There are few things more committed, persistent or dangerous than a whistleblower scorned" -- Sharyl Attkisson, Investigative Reporter"I am writing to express my concern about continued tax evasion by taxpayers using secret Swiss bank accounts, particularly accounts at UBS AG" -- Charles Grassley, United States Senator"The comprehensive information provided by the whistleblower was exceptional in both its breadth and depth." -- Internal Revenue

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Book SynopsisWritten by the author of "The Art and Science of Negotiation", this title incorporates three strands of inquiry: individual decision analysis, judgmental decision making, and game theory.Trade ReviewHarvard professor emeritus Raiffa and his co-authors have everything covered in this exhaustive work, which examines the dynamics of win-lose, win-win and multi-party negotiations and throws novel approaches like game theory into the mix. Especially timely is the analysis of "external help," in which the authors evaluate the growing trend of mediation and arbitration...It's certainly thorough, with its plethora of decision-making scenarios...to bring advanced theories to life. And Raiffa is one of the deans of the field. * Publishers Weekly *Negotiation Analysis makes a significant contribution to an important field...This is a classic text, synthesizing two approaches to negotiation: the 'art' handles human factors and the 'science' structured models. The book aims to equip negotiators with the skills 'to do a better job.' It is a massive work--550 pages--created by perhaps the most powerful intellect in the field. -- Douglas Hague * Times Higher Education Supplement *Howard Raiffa created the field of negotiation analysis, and this book is a great development of his ideas. It pushes negotiation analysis to a higher level and should be required reading for all serious students and practitioners of negotiation and alternative dispute resolution. The book is brilliant. It will help to make the world a better place. -- Max Bazerman, author of Judgment in Managerial Decision MakingTable of ContentsPreface Part I. Fundamentals 1. Decision Perspectives On four approaches to decision making 2. Decision Analysis On how individuals should and could decide 3. Behavioral Decision Theory On the psychology of decisions; on how real people do decide 4. Game Theory On how rational beings should decide separately in interactive situations 5. Negotiation Analysis On how you should and could collaborate with others Part II. Two-Party Distributive (Win-Lose) Negotiations 6. Elmtree House On setting the stage for adversarial bargaining 7. Distributive Negotiations: The Basic Problem On the essence of noncooperative, win-lose negotiations 8. Introducing Complexities: Uncertainty On deciding to settle out of court and other problems of choice under uncertainty 9. Introducing Complexities: Time On entrapments and downward escalation; on real and virtual strikes 10. Auctions and Bids On comparing different auction and competitive bidding procedures Part III. Two-Party Integrative (Win-Win) Negotiations 11. Template Design On brainstorming alone and together; on deciding what must be decided 12. Template Evaluation On deciding what you need and want 13. Template Analysis (I) On finding a joint compromise for a special simple case 14. Template Analysis (II) On finding a joint compromise for the general case 15. Behavioral Realities On learning how people do negotiate in the laboratory and the real world 16. Noncooperative Others On how to tackle noncooperative adversaries Part IV. External Help 17. Mostly Facilitation and Mediation On helping with people problems 18. Arbitration: Conventional and Nonconventional On how a neutral joint analyst might help 19. What Is Fair? On principles for deciding joint outcomes 20. Parallel Negotiations On negotiating without Negotiating Part V. Many Parties 21. Group Decisions On organizing and managing groups 22. Consensus On how to achieve a shared agreement for all 23. Coalitions On the dynamics of splitting and joining subgroups 24. Voting On anomalies of collective action based on voting schemes 25. Pluralistic Parties On dealing with parties fractured by internal conflict 26. Multiparty Interventions On the role of external helpers in multiparty negotiations 27. Social Dilemmas On the conflict between self-interest and group interest References Note on Sources Index

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Book SynopsisA study of the advertising campaigns and marketing strategies launched by Kodak in the early years of snapshot photography. It demonstrates how these stand at the centre of a shift in American domestic life that goes deeper than technological innovations in cameras and film.

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Book SynopsisA narrative history of the development of air conditioning from its beginnings to its current state, with an emphasis on its reception by members of the public.Trade Review"Fascinating ... examines the technology and its penetration into American life." -First Things "Cool: How Air Conditioning Changed Everything provides history readers and social science students alike with a review of how air conditioning evolved and changed life in America, and is recommended not just for college collections but for any seeking a pairing of history and lively social insights." -Midwest Book Review "Charming ... Much fun ... short, sharp micro-history." -New Scientist "... A lively and endlessly informative tale about how air conditioning happened scientifically and what it has done for and to us." -The Common Reader "A look at our love affair with air-conditioning ... breezily anecdotal." -The New York Times "COOL tells the surprisingly suspenseful story of the development and gradual adoption of air conditioning in the United States. The puckish Basile is more than up to the task, and his copious research pays off: Not only is COOL an informative read, each chapter is strewn with more anecdotes than there are sprinkles on an ice cream cone. Some are hilarious; others, jaw-dropping. Best of all, each chapter leaves you wanting more." -American Scientist "Some surprising things you probably don't know about air conditioning." -Los Angeles Times "Snarky ... entertaining." -Weekly Standard "The all-encompassing guidebook to the history of air conditioning, chronicling the numerous gimmicks, failed attempts, con jobs, and eventual successes ... a surprisingly interesting journey." -San Francisco Book Review "A joy ... I wish you coolth!" -KCRW-FMTable of ContentsIntroduction 1. Ice, Air, and Crowd Poison 2. The Wondrous Comfort of Ammonia 3. For Paper, Not People 4. Coolth: Everybody's Doing It 5. Big Ideas. Bold Concepts. Bad Timing. 6. From Home Front to Each Home 7. The Unnecessary, Unhealthy Luxury (that No One would Give Up)

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Book SynopsisPhil Thornton is lead consultant at Clarity Economics, a consultancy and freelance writing service he set up after a 15-year career as a newspaper journalist. Before founding Clarity Economics he was Economics Correspondent at the Independent newspaper, a post he held for eight years. Phil is an award winning journalist, with a strong platform. His awards include Feature Journalist of the Year award in the Work World Media Awards, 2010 and Print Journalist of the Year Work World Media Awards, 2007Table of ContentsAbout the Author Acknowledgements Introduction Chapter 1 – Adam Smith – the ‘founding father’ of economics Chapter 2 – David Ricardo – from immigrant to gentleman Chapter 3 – Karl Marx – the fallen hero? Chapter 4 – Alfred Marshall – microeconomics arrives Chapter 5 – John Maynard Keynes – the rise, fall, rise … and fall Chapter 6 – Friedrich Hayek – the archetypal libertarian Chapter 7 – Milton Friedman – father of monetarism Chapter 8 – Paul Samuelson – the neoclassical economist synthesist Chapter 9 – Gary Becker – economics in the real world Chapter 10 - Daniel Kahneman – economic psychologist

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Based on archival research, this is a history of the Russo-Chinese border which examines Russia's expansion into the Asian heartland during the decades of Chinese decline and the 20th-century paradox of Russia's inability to sustain political and economic sway over its domains.

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Book SynopsisPeter Hawkins is a global thought leader in the coaching industry. He is Emeritus Professor of Leadership at Henley Business School, UK and Dean of Leadership at the European Leadership University. His books Leadership Team Coaching and Leadership Team Coaching in Practice are both published by Kogan Page. Catherine Carr is an Individual and Team Coach, Consultant, Facilitator and a Director at Carr Kline & Associates. She is based in Victoria, Canada.

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Book Synopsis Trying to get your message heard? Build an iconic brand?Welcome to the battlefield.The story wars are all around us. They are the struggle to be heard in a world of media noise and clamor. Today, most brand messages and mass appeals for causes are drowned out before they even reach us. But a few consistently break through the din, using the only tool that has ever moved minds and changed behavior—great stories.With insights from mythology, advertising history, evolutionary biology, and psychology, viral storyteller and advertising expert Jonah Sachs takes readers into a fascinating world of seemingly insurmountable challenges and enormous opportunity. You’ll discover how:• Social media tools are driving a return to the oral tradition, in which stories that matter rise above the fray• Marketers have become today’s mythmakers, providing society with explanation, meaning, and ritual• Memorable stories basedTrade Review"Story Wars is a thorough guide for the novice or even practiced storytellers in all of us. Sachs offers story structures, ways of thinking about characters and messages. He pulls artfully from recent brand successes from companies including Nike and Apple. And he tells a few good stories along the way." -- Forbes "Sachs is full of ideas and strategies to help readers give their brands the rare, compelling story that will raise their message above the melee of advertising noise... the ideas are powerful and solid, and will make inspiring reading for marketing professionals looking to set their stories apart." -- Publishers Weekly "In this timely, practical, perceptive, and thought-provoking book, Sachs (CEO, Free Range Studios) does a remarkable job trumpeting storytelling as a means by which people can effectively influence others." -- CHOICE "The book is an interesting blend of marketing and advertising history, mythology, and psychology that pulled me in and kept me turning the pages... the eye-catching illustrations of Drew Beam. Beam's artwork combined with Sachs's writing style kept me glued to the pages... this one has earned a place on my bookshelf and a noteworthy position on my leadership development reading list." -- T+D magazine, American Society for Training & Development "This fast-paced entertaining book takes on storytelling from the POV of a 24/7 information culture and shares the strategies and tactics that fuel today's most compelling content." -- Ketchum PR, On the Bookshelf: New Year Reads "Sachs offers a step-by-step guide to corporate storytelling, showing how brands can use recognisable characters, such as "freaks, cheats and familiars" to create instantly relatable campaigns...Marketers who are able to define the core values of a brand then use them to engage the target audience in a compelling, relatable story are the ones who will thrive in the new media landscape of the "digitoral" age." -- Warc "His investigation also unveiled a process to help others create winning stories that he shares with great depth and charm in this book." -- 800 CEO READ "To influence this brave new world, first convince the global media marketplace of your story. The better the story, the better chance of making people think differently." -- Quantas magazine "In the often superficial, deceptive world of marketing and advertising, social innovator Jonah Sachs is an individual with a conscience...Sachs's engaging work is a call to arms for anyone who works to influence consumer choices." -- getAbstract ADVANCE PRAISE for Winning the Story Wars: Dan Heath, coauthor, Switch and Made to Stick-- "Jonah Sachs knows stories. He's responsible for some of the most popular and respected viral messages of all time: The Story of Stuff, The Meatrix, Grocery Store Wars, and others. This book is a storytelling call to arms, an appeal to tell the stories that matter. So read Winning the Story Wars--and join the fray." Nick Coe, CEO, Bath & Body Works; former President, Land's End-- "History is written by the winners. And as Jonah Sachs makes abundantly clear, it is now being written by the marketers, the new mythmakers of our time. Whatever your product or your cause, if you want it to succeed, read this wise and enlightening book." Kumi Naidoo, Executive Director, Greenpeace International-- "Winning the Story Wars will convince you that storytelling is the most powerful way to move people to action. And it will teach you to use that power to orient our world to a more positive future. If you're ready to be a great storyteller, read this book." Deepak Chopra, founder, The Chopra Foundation-- "Great leaders transform the world through stories that inspire hope, stability, trust, compassion, and authenticity. This important and thought-provoking book shows that leadership in marketing will require the living and telling of such stories as well." Bill Bradley, former US Senator; Managing Director, Allen & Company-- "We know about who we are both individually and as a society through stories. In this brilliant book, Jonah Sachs tells us how we lost our storytelling capacity and how we must regain it, constructing our own myths and living the truth of the stories we tell." Paul Hawken, author, The Ecology of Commerce and Blessed Unrest-- "In the current maelstrom of media babble and corporate deceit, Jonah Sachs makes sense where none appears to exist. Winning the Story Wars explains why we respond to lies--whether in political or product ads, campaigns or speeches--and how truth ultimately trumps all. This remarkable book delivers on that rare promise of changing how you see the world."

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Book SynopsisA classic text of organisation development that addresses the complications that occur in power structures within which workers with specialized skills are managed by superiors without those skills. Thompson is interested in exploring and righting the creative tensions between knowledge and power.

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Book SynopsisHenry Mintzberg is Cleghorn Professor of Management Studies at McGill University in Montreal, Canada. He has served as President of the Strategic Management Society, is an elected Fellow of the Royal Society of Canada (the first from a management faculty), and has been named an Officer of the Order of Canada. Mintzberg is the author of 15 books, including Managing, Strategy Safari, Strategy Bites Back, Managers not MBAs, Mintzberg on Management, and Why I Hate the Flying Circus. For more information, visit www.mintzberg.org.

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Book SynopsisWith the growing influence of discursive and narrative perspectives on organizing, organizational scholars are focusing increasing attention on the constitutive role that language and communication play in organizational processes. This view conceptualizes language and communication as bringing organization into being in every instant and is therefore inherently sympathetic to a process perspective. However, our understanding of the role of language in unfolding organizational processes and as a part of organizational action is still limited. This volume brings together empirical and/or conceptual contributions from leading scholars in organization and communication to develop understanding of language and communication as constitutive of work, and also analyze how language and communication actually work to achieve influence in the context of organizations. It aims to elucidate the role language, communication, and narrativity play as part of strategic and institutional work in and arTrade ReviewPerspectives on Process Organization Studies will be the definitive annual volume of theories and research that advance our understanding of process questions dealing with how things emerge, grow, develop, and terminate over time. I applaud Professors Ann Langley and Haridimos Tsoukas for launching this important book series, and encourage colleagues to submit their process research and subscribe to PROS. * Andrew H. Van de Ven, Vernon H. Heath Professor of Organizational Innovation and Change, University of Minnesota, USA *The recent decades witnessed conspicuous changes in organization theory: a slow but inexorable shift from the focus on structures to the focus on processes. The whirlwinds of the global economy made it clear that everything flows, even if change itself can become stable. While the interest in processes of organizing is not new, it is now acquiring a distinct presence, as more and more voices join in. A forum is therefore needed where such voices can speak to one another, and to the interested readers. The series Perspectives on Process Organization Studies will provide an excellent forum of that kind, both for those for whom a processual perspective is a matter of ontology, and those who see it as an epistemological choice. * Barbara Czarniawska, Professor of Management Studies, School of Business, Economics and Law at the University of Gothenburg, Sweden *Table of ContentsPART I: LANGUAGE AND COMMUNICATION IN ORGANIZATIONS; PART II: PROCESS PERSPECTIVES

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Book SynopsisThe world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the authorâs TeleSmart 10 System for Power Selling, Smart Selling on the Phone and Online pinpoints the ten skills essential to high-efficiency, high-success performance.Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of âœSales 2.0â and become a true sales warrior!Table of Contents CONTENTS FOREWORD BY JILL KONRATH xiv INTRODUCTION: But I’ve Only Got Four Minutes! 1 CHAPTER 1: TIME MANAGEMENT: Momentum Control 12 Inside Sales Is About Time 14 Less Time Leads to More Paralysis 16 Be Proactive in a Reactive World 20 Two Types of Momentum: Proactive and Reactive 21 Regain Your Momentum 23 Telephone Techniques for Managing Time 32 Time Management Strategies 36 CHAPTER 2: INTRODUCING: Selling in Sound Bites 38 Introducing Is Your Moment of Truth 39 The Sales 2.0 Opt-Out Crowd: Selling in a Risk-Averse Marketplace 40 Making a Live Phone Call 44 The Multiple-Touch Rule 47 The Dynamic Duo: Voice Mail E-Mail 48 Take E-Mail Control 50 Introducing Strategies 62 CHAPTER 3: NAVIGATING: Avoiding the No-Po’s 64 Navigating Your Way to a Real Deal 65 Understanding How Power Works in a Sales 2.0 Environment 68 Stay Out of the No-Po Zone! 70 Navigating No-Po’s Using the 2x2 Org Chart Rule 72 Sniffing Out a No-Po 73 Why We Love Our No-Po’s 77 When You’ve Been Stuck with a No-Po Too Long 78 When the No-Po Must Protect His or Her Turf 79 Watch Out for the No-Po Entourage 79 Saying Goodbye to No-Po’s 79 Going Around Your No-Po to Address the Power Buyer 80 Navigating Strategies 84 CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time 85 Questioning Uncovers Needs, Qualifies Needs, Controls Calls 86 Sales 2.0 Is About Substance 87 Quality Versus Quantity: What’s the Difference? 89 You Can No Longer Afford to Waste a Call 90 The Four Components of Questioning 91 Strategy and Planning: The Smart Selling Qualification Criteria 91 Formulating Questions 97 Style: It’s How You Ask the Question 97 The Order of Questioning: Doing the Questioning Dance 100 Questioning Strategies 103 CHAPTER 5: LISTENING: Letting Go of Assumptions 104 Listening Is About Truth 105 Listening in Sales 2.0: I Can’t Hear You Now 106 The Listening Model Has Changed 108 Digging for Pain 112 Active Listening 114 Using Verbal Listening Cues 118 Listening Without Assumptions 118 Sales Intuition 119 Becoming Comfortable with the Silent Pause 119 Note Taking Is Information Capture 120 You Are Only as Good as Your Notes 121 Information Integration 122 Listening Strategies 125 CHAPTER 6: LINKING: Selling to Power Buyers 126 Linking Connects You with C-Level Decision Makers 127 Sales 2.0 Has Redefined Power 129 How to Spot the Power Buyers 132 Linking with Influential Executive Assistants 137 Spotting Power Buyers Throughout the Sales Cycle 139 Access Granted! Now What? 142 Giving Yourself Access: You Deserve to Speak with the Power Buyer! 147 Linking Strategies 151 . CHAPTER 7: PRESENTING: It’s Showtime! 152 Taking Presentations Seriously 153 It’s Sales 2.0: All I’ve Got Is Four Minutes! 155 Understand the Process 157 Know Who’s Driving 161 Be 100 Percent Present When Presenting 164 Think About Your Content 169 Presenting Strategies 173 CHAPTER 8: HANDLING OBJECTIONS: Bring Them On! 175 The Brutal Truth About Objections 176 Riding the Objection Tidal Wave in Sales 2.0 178 How Salespeople Create Objections 179 Why Customers Object 184 The Five Categories of Objections 186 The E-Mail Objection 191 Handling Objections Strategies 200 CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment 202 Closing Means Mastering the Sales Process 204 Sales 2.0: The Complex Close 204 Master Your Sales Skills 205 Build a Healthy Sales Funnel 209 Master Your Sales Process: The Key to Accurate Forecasting 214 Understand Your Customer’s Buying Agenda 219 Work Out Your Self-Confidence Muscles 223 Closing Strategies 226 CHAPTER 10: PARTNERING: Conscious Collaboration 228 Sales 2.0: Technology Enables Collaboration 230 Secrets of Structuring a Good Inside and Field Partnership 231 Start Strong 236 Creating Strategic Alliances and Partnerships 243 Partnering Strategies 247 EPILOGUE 248 INDEX 249

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Book Synopsis From overflowing priority lists to power-hungry colleagues to nagging parental guilt, stress is the defining characteristic of most of our lives. Real help is here—an all-encompassing, stress-busting tool kit that goes far beyond breathing exercises and visualization techniques. Such one-size-fits-all methods are no match for the stressors we experience daily in our overcomplicated lives. Whether you have too many projects, your confidence is flagging, or you are clashing with a coworker, Success Under Stress provides a flexible array of strategies. You will learn how to: • Adjust your perspective to see opportunity instead of obstacles • Alter your physiology to get focused when overwhelmed, energized when exhausted, and calm when wired RTable of Contents CONTENTS Acknowledgments xi Introduction: What This Book Will Do for You xv SECTION I Constant Stress: Reclaiming the Power to Succeed 1 From Survival Under Stress to Success Under Stress 5 2 Controlling What You Can Control: The 50% Rule 19 SECTION II Taming the Stress of Too Much to Do and Too Many Obstacles 3 Changing Obstacles to Opportunities 33 4 Get the Calm and Focus of a Yoga Class in 3 Minutes (or Less) During Busy Work Days 51 5 Strategies to Reduce Overload When Everything Is a Priority 74 SECTION III Solutions for Self-Imposed Stress: How to Care Less About What Other People Think 6 The Fastest Way to Build Confidence 113 7 Quick Fixes to Eliminate Anxiety 132 8 Techniques for Turning Self-Criticism into Self-Confidence 141 SECTION IV Rx for Relationship Stress 9 How to Stay Rational When Someone Is Driving You Nuts 161 10 Shift Instantly from Anger to a Cool Head 182 11 How to Get Other People to Stop Stressing You Out 189 SECTION V Create Success Under Stress All Around You 12 A New Perspective on Balancing Your Work and Life 211 13 Call to Action: Getting Others to Own Their 50% 218 Appendix The Top 12 Resilience Strategies for Success Under Stress 221 Endnotes 223 Index 233 About the Author 249

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Book Synopsis This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback—frustrating for the Me Generation that can’t let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: • In-depth interviews with members of each generation • Best practices from companies bridging the generation gap • SpeTable of Contents Contents Introduction: The New Economic Reality and the Cross-Generational Workplace PART 1 Dynamics of the Multigenerational Workplace 1 A New Chapter in the Cross-Generational Workplace 2 The Traditionalists: What Will the Colonel Do Now— Work? Retire? Consult? 3 The Baby Boomers: Retirement Postponed 4 The Gen Xers: Survivalists in the Workplace 5 The Millennials: Be Careful What You Ask For 6 The Global Workforce: Generations Around the World PART 2 Where Mixed Generations Work Well Together 7 The ACORN Imperatives and Three Companies That Bridge the Gaps 8 Company Best Practices and Other Great Ideas PART 3 The Interviews 9 From the CEO’s Perspective 10 From the Trenches PART4 Articles 11 Here Come the Millennials Ron Zemke 12 Younger Boss and Older Worker Claire Raines 13 A Field Guide to Mentoring Millennials Bob Filipczak 14 Emerging Media and the Workforce Bob Filipczak Appendix 287 Inventory: How Cross-Generationally Friendly Is Your Work Group, Department, Business, or Organization? Endnotes Acknowledgments Index About the Authors

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Book SynopsisCost, service, functionality - good salespeople know the value propositions that speak to frontline managers. But thereâs another crucial player in the buying decision, with an entirely different set of criteria.Top-level executives evaluate proposals from an âœabove the lineâ perspective: ROI, time saved, risk lowered, productivity improved. Sales professionals that appeal toboth achieve spectacular results.In Selling Above and Below the Line, master sales trainer Skip Miller shows how to simultaneously sell the technical and financial fit of any product or service - a strategy used by Google, Apple, Cisco WebEx, and other powerhouses. Readers learn to: Create energy by including executives early in the sales process Ask the right questions and pinpoint big-picture financial needs Keep âœbelow the lineâ managers from feeling bypassed Uncover value propositions that target each set ofdecision-makers Too often, sales that seemed locked in will stalTable of Contents Contents Foreword ix Author's Preface xiii Acknowledgments xvii 1 You Are Selling More Than Just Features and Benefits 1 The Neuroscience of Selling: It's All About Us 2 The Deceptive Lure of Features and Benefits 3 Buyers Buy Outcomes 6 2 The Line That Splits the Two Parts of a Sale 11 Business Acumen: Knowing What Makes a Company Tick 12 Understand a Company's Network of Concerns 14 Target Two Outcomes for a Sales Process That Works 15 The Split: Selling Above and Below the Line 18 Uncover the Buyer's Multiple Personalities 20 Focus on Two Value Propositions 22 3 Selling Below the Line 23 The Rationale for Features and Benefits 24 Two Sales Processes, Two Results 28 WIIFM: The Five Ps 31 The BTL Buyer's Mantra: I Need It and I Like It 33 The Three Levels of a Purchase 34 Company Win and Personal Win 35 4 Know Your ATL Buyer 36 Change: We All Face It, and We All Fear It 37 The Fear Factor 39 Promote the Positive Motivators 41 Time Zones: Great Salespeople Are Time-Travelers 44 5 Understanding ATL Energy 49 Capturing the Energy of a Sale 49 Harness the Energy in ATL Events 54 Other ATL Oddities 58 Change Is King 60 6 Controlling the Inbound Sale 61 Inbound Qualifying Made Easy 62 Lead Scoring 62 Find the Need with the Three Levels of Why 63 Qualify and Disqualify 67 Getting Control, Starting with the Welcome 68 7 Controlling the Outbound Sale 73 Make Outbound Qualifying Work for You 73 Your Homework 75 Getting Past the Screen 77 Get to the Point--The One That's All About Them 78 The Prospect's Homework 79 Gives/Gets 80 8 Stage 1: Being ProActive 82 Prospecting to the ATL Level: Strategy and Tactics 82 Mastering the Art of the Short Email 85 How to Leave a Phone Message 89 Trumpeting 93 9 Basics Never Go Out of Style 95 Start the ATL Phone Call with a 30-Second Speech 95 The Art of Asking Questions 100 Paraphrasing and Summarizing Skills 104 Time-Traveling 105 Next Step 106 10 Sharpen Your Executive Business Acumen 108 Top Down and Bottom Up 108 Think Across the Entire Organization 111 ATL and BTL Solution Boxes 114 Talking About Trains 115 Become the Champion of Solution Box B 117 I-Date for Box B 118 11 Stage 2: Don't Forget The Split 120 It's Not a Race 123 The Quantified Problem 124 The Quantified Cause 129 The Quantified Solution 130 Printer Story: The Value of the Three Qs 130 12 Discussions with an ATL Executive 136 The ValueStar: Learning ATL Vocabulary 136 ROI: Selling Money 137 Making the Most of Time 140 Risk: The Million-Dollar Question 142 Leverage: Building Value Across Trains 146 Brand/Image: The Emotional Value 148 13 Creating and Controlling ATL Energy 150 The Golden Rule 152 The Salesperson's Energy 152 14 The "How" of Controlling the ATL Sale 161 ATL Energy: Finding Additional Trains 161 BTL Energy 170 15 Stage 3: Value vs. Value 175 Two Value Conditions 176 A Day in the Life 180 BTL and ATL "I Get It" to "I Get It" 183 Validation vs. Education 184 16 Balancing Between the Lines to Accelerate the Deal 188 Energy Sources 188 Moving the Chains ATL 191 Learn to Quantify Energy 192 Getting to Quantification with Impact Analysis 195 Solution Boxes and I-Dates 198 17 Stages 4 and 5: Getting a Decision 200 The Goal Is a Decision 200 The Power of Options 204 Getting a Decision--Now 205 18 How to Implement ATL/BTL Selling in Your Current Process 210 Map Your Stages 210 Visual Collaboration with the Customer 212 Next-Step Selling 214 19 Overall Strategizing for an Above the Line Sale 220 Managing Risk by Relying on Numbers 221 Know Your Options 223 Wine Ages Well. Problems Don't 226 Look at All the Options 226 Final Thoughts 227 Index 229

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Book SynopsisAn account of the golden trade of the Moors, and a source book on Saharan trade routes, caravan organization and Sudanese history. The author covers anthropology and economic geography as well as history, as he examines and explores the hot little towns, sharp traders and the brutal rulers. He seeks to encourage and inspire a generation of scholars to discover more about parts of Africa still surprisingly little known to the outside world.

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Book SynopsisMake information memorable with creative visual design techniques Research shows that visual information is more quickly and easily understood, and much more likely to be remembered. This innovative book presents the design process and the best software tools for creating infographics that communicate.Trade ReviewThis book explains how to create infographics that successfully communicate their message. (Talk Business, January 2014) "Cool Infographics is a mix of inspiration, instruction and education." (ZDNet, January 2014) This book is a great introduction to the subject. (Significance, July 2014)Table of ContentsIntroduction xiii 1 The Science of Infographics 1 Information Overload 9 The Rise of the Informavore 9 The Rise of Big Data 11 Why Infographics Work 14 Pattern Recognition 15 The Language of Context 16 The Picture Superiority Effect 20 The Art of Storytelling 27 Introduction/Foundation 28 Ah-Ha! The Main Event 28 Conclusion/Call-to-action 29 Media Formats of Infographics 31 Static Infographics 31 Zooming Infographics 34 Clickable Infographics 37 Animated Infographics 42 Video Infographics 45 Interactive Infographics 48 Final Thoughts 52 2 Online Infographics 57 Vertical Versus Horizontal Layouts 58 Types of Online Infographics 67 Informative Infographics 69 Persuasive Infographics 71 Visual Explanations 78 Infographic Advertisements 83 PR Infographics 88 Infographic Posters 90 Intellectual Property Issues 98 Copyright 98 Creative Commons 100 Trademarks and the Fair Use Doctrine 103 Images and Illustrations 105 AIGA, the Professional Association for Design 107 Should You Copyright Your Infographic? 107 Final Thoughts 108 3 Infographics and Seo 113 The Search Engine Challenge 115 The Objective of SEO 118 The Link Bait Challenge 119 It’s All About Relevance 123 Online Lifespan 126 Infographic Release Strategy 135 Landing Pages 135 Self-promotion 148 Promotion, Publicity, and Outreach 155 Final Thoughts 169 4 Infographic Resumes 173 Key Benefits 180 What’s the Risk? 180 Designing an Infographic Resume 181 Timeline Designs 183 Relative Experience Designs 187 Geographic Designs 190 Company Logos and Icons 192 Software Application Logos 201 Using an Infographic Resume 204 Job Application Systems 204 Standalone Infographic Resume 205 Combined Infographic Resume Design 208 Publishing Infographic Resumes Online 210 Designing Infographic Resumes for Print 211 Infographic Resumes on the iPad (or Tablet) 215 Infographic Resume Design Tools 217 All About You 228 5 Internal Confidential Infographics 233 Improving Internal Communications 234 The Fear of Confidential Information 236 Ideas for Visualizing Internal Data 238 Budgets 238 Sales and Profit Data 244 Business Processes 246 Strategies 251 Better Presentations Using Infographics 259 Final Thoughts 268 6 Designing Infographics 271 Be Accurate 272 Visualizing Area 274 Pick a Good Topic 281 Trending Topics 281 Controversial Topics 282 Search for Prior Art 282 Focus on the Key Message 283 The 5-second Rule 284 Tell One Story Really Well 285 Visualize When Possible 288 Big Fonts Are NOT Data Visualizations 288 Visuals Are Perceived as More Important 290 Minimize Text 291 Eliminate Chart Legends 293 Be Data Transparent 295 No Data Sources List 296 Vague Data Sources 297 Questionable Data Sources 298 Best Practices 298 The Fine Print 299 Company Logo 299 Copyright License 300 Original Landing Page URL 300 Designer Credit 301 Putting It Together 302 Final Thoughts 302 7 Design Resources 305 Desktop Software Tools 306 Vector Graphics 306 Image Editing 314 Online Data Visualization Tools 317 Finding Data Online 328 Online Infographics Design Sites 330 Reading List 337 Index 339

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Book SynopsisThe world is upside down. The emerging market countries are more important than many investors realise. They have been catching up with the West over the past few decades. Greater market freedom has spread since the end of the Cold War, and with it institutional changes which have further assisted emerging economies in becoming more productive, flexible, and resilient. The Western financial crisis from 2008 has quickened the pace of the relative rise of emerging markets - their relative economic power, and with it political power, but also their financial power as savers, investors and creditors. Emerging Markets in an Upside Down World - Challenging Perceptions in Asset Allocation and Investment argues that finance theory has misunderstood risk and that this has led to poor investment decisions; and that emerging markets constitute a good example of why traditional finance theory is faulty. The book accurately describes the complex and changing global environment currTrade ReviewJerome Booth s book has a title that is perhaps as meaty as the subject matter it tackles. (Investment Europe, March 2014)Table of ContentsForeword by Nigel Lawson xi Acknowledgements xiii Introduction 1 I.1 Upside down: perception vs reality 2 I.2 The structure of the book 4 1 Globalisation and the Current Global Economy 9 1.1 What is globalisation? 9 1.2 Economic history and globalisation 12 1.2.1 The desire to control and its impact on trade 13 1.2.2 The influence of money 15 1.2.3 Trade and commodification 16 1.2.4 Nationalism 17 1.3 Recent globalisation 18 1.3.1 Bretton Woods 19 1.3.2 Ideological shifts 21 1.3.3 Participating in globalisation: living with volatility 23 2 Defining Emerging Markets 25 2.1 The great global rebalancing 25 2.1.1 Financing sovereigns 26 2.1.2 Catching up 27 2.1.3 The poorest can also emerge: aid and debt 29 2.1.4 From debt to transparency and legitimacy 30 2.2 Investing in emerging markets 31 2.3 Emerging market debt in the 20th century 32 2.3.1 Types of external sovereign debt 33 2.3.2 FromMexican crisis to Brady bonds 36 2.3.3 Market discipline 39 2.3.4 Eastern Europe 40 2.3.5 Mexico in crisis again 41 2.3.6 The Asian and Russian crises 42 2.3.7 Emerging markets grow up 44 (a) The first change: country and contagion risks fall 44 (b) The second change: the investor base 46 2.3.8 Testing robustness: Argentina defaults 47 2.3.9 The end of the self-fulfilling prophecy 48 2.4 The growth of local currency debt 51 2.5 Why invest in emerging markets? 53 3 The 2008 Credit Crunch and Aftermath 55 3.1 Bank regulation failure 58 3.1.1 Sub-prime 60 3.2 The 2008 crisis 63 3.3 Depression risk 64 3.3.1 Reducing the debt 66 3.3.2 Deleveraging is not an emerging market problem 67 3.4 Global central bank imbalances 71 4 Limitations of Economics and Finance Theory 77 4.1 Theoretical thought and limitations 77 4.2 Economics, a vehicle for the ruling ideology 78 4.3 Macroeconomics 79 4.4 Microeconomic foundations of macroeconomics 81 4.4.1 Efficient market hypothesis 84 4.4.2 Modern portfolio theory 87 4.4.3 Investment under uncertainty 88 4.5 Bounded decisions and behavioural finance 90 5 What is Risk? 95 5.1 Specific and systematic risk 99 5.2 Looking backwards 103 5.3 Uncertainty 104 5.4 Risk and volatility 105 5.5 Risk in emerging markets 106 5.6 Rating agencies 108 5.7 Capacity, willingness, trust 109 5.7.1 Rich countries default by other means 110 5.7.2 Two sets of risk in emerging markets 111 5.8 Sovereign risk: a three-layer approach 114 5.9 Prejudice, risk and markets 116 5.9.1 When you have a hammer, everything looks like a nail 117 6 Core/Periphery Disease 119 6.1 The core/periphery paradigm 120 6.1.1 Core breach? 121 6.1.2 Another core/periphery concept: decoupling 124 6.1.3 And another: spreads 124 6.2 Beyond core/periphery 125 6.2.1 Towards a relative theory of risk 125 6.2.2 GDP weighting 126 7 The Structure of Investment 131 7.1 Misaligned incentives 132 7.2 Confused incentives 134 7.3 Evolutionary dynamics, institutional forms 135 7.3.1 History matters 137 7.4 Network theory 138 7.5 Game theory 139 7.6 Investor structure and liquidity 140 7.7 Market segmentation 142 7.7.1 Warning signals 144 7.8 Investor base structure matters 147 8 Asset Allocation 149 8.1 Asset classes 151 8.1.1 Alternatives 154 8.2 How asset allocation occurs today 155 8.2.1 Investor types 156 8.2.2 Asset/liability management 158 8.3 From efficiency frontiers to revealed preferences 161 8.4 Asset allocation vs manager selection; active vs passive 164 8.5 Allocating at sea 167 9 Thinking Strategically in the Investment Process 169 9.1 Thinking strategically 169 9.1.1 Thinking strategically: appropriate discounting 169 9.2 Scenario planning 170 9.3 Global structural shifts ahead? 171 9.3.1 Asset allocation: some proposed new rules 172 9.4 Investment process in emerging debt 174 9.5 Conclusion 177 10 A New Way to Invest 179 10.1 Sense-checking assumptions 180 10.1.1 Risk, uncertainty and information asymmetry assumptions 181 10.1.2 Investor psychology and behaviour assumptions 185 10.1.3 Structure, market efficiency, equilibrium and market dynamics 187 10.1.4 Asset class definitions 188 10.2 Assessing liabilities 189 10.3 Your constraints 190 10.3.1 The decision chain 190 10.3.2 Institutional capabilities 191 10.3.3 Psychological constraints 191 10.4 Consider changing your constraints: agency issues 192 10.5 Building scenarios 193 10.6 Understanding market structure 194 10.7 Asset allocation 195 10.7.1 Route 1: Comprehensive 196 10.7.2 Route 2: Entrepreneurial 197 10.7.3 Asset allocation dynamics 198 10.8 Meta-allocation: toolset choice 199 10.9 Follow the skillset 200 10.10 Portfolio construction and monitoring 201 11 Regulation and Policy Lessons 203 11.1 Regulating financial institutions: new and old lessons 204 11.1.1 Fix the banks 204 11.1.2 Non-banks: who holds what? 206 11.1.3 Reduce agency problems: trustee incentives 206 11.1.4 Honour public service 207 11.1.5 Choice architecture 208 11.2 What to do about systemic risk? 208 11.2.1 Avoid regulation that amplifies risk 209 11.2.2 Beware market segmentation 210 11.2.3 Structure matters 210 11.2.4 Map perceptions of risk 212 11.2.5 Detect and stop asset bubbles 212 11.2.6 Preserve credibility 213 11.3 Wish list for emerging market policymakers 213 11.3.1 Allow markets to work 213 11.3.2 Proclaim and foster greater pricing power 214 11.3.3 Promote EM global banks, south-south linkages 214 11.3.4 Build capital markets 216 11.3.5 Fight core/periphery disease 216 11.4 Reserve management and the international monetary system 217 11.4.1 The dollar is your problem 217 11.4.2 Alternatives to the dollar 218 11.4.3 Too many reserves 221 11.5 What investors can expect from HIDC policymakers 222 11.5.1 Financial repression 222 11.5.2 Consequences of financial repression for banks 223 11.5.3 No early exit from quantitative easing? 223 11.5.4 Bond crash 224 11.5.5 Inflation 224 11.5.6 Appeals to foreign investors 224 11.5.7 Regulatory muddle-through 224 11.5.8 Pension reform 225 11.5.9 Pension regulatory conflict may only abate once EMinvestors exit 225 11.5.10 Rating agencies 225 11.5.11 Intellectual reassessment 225 11.6 What investors can expect from emerging market policymakers 226 12 Conclusion 229 12.1 Afinal list… 229 12.2 … for an upside down world 231 Further Research 233 Disclaimer 235 Glossary 237 Bibliography 245 Index 257

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Book SynopsisThe comprehensive M&A guide, updated to reflect the latest changes in the M&A environment M&A, Second Edition provides a practical primer on mergers and acquisitions for a broad base of individuals numbering in the hundreds of thousands: Investment bankers involved with mergers and acquisitions (M&A).Table of ContentsPreface ix PART ONE The Big Picture CHAPTER 1 The Global M&A Market: Current Status and Evolution 3 CHAPTER 2 U.S. M&A History, Trends, and Differences from Other Nations 9 CHAPTER 3 The Need for Growth Spurs Acquirers to Buy Other Companies 15 CHAPTER 4 The Three Financial Tactics That Dominate the M&A Business 25 PART TWO Finding a Deal CHAPTER 5 The Buyer Must Have a Methodical Plan in Order to Find a Quality Transaction 39 CHAPTER 6 To Begin an Acquisition Search, the Buyer First Sets the Likely Parameters of a Deal 43 CHAPTER 7 The Buyer Starts the Formal Acquisition Search by Alerting Intermediaries and Contacting Possible Sellers 47 CHAPTER 8 Finding a Deal: Likely Results of a Search 59 CHAPTER 9 The Four Principal Risks Facing a Buyer in the M&A Business 65 PART THREE Target Financial Analysis CHAPTER 10 Sizing Up the M&A Target from a Financial Point of View 77 CHAPTER 11 To Facilitate Financial Projections, the Buyer Needs to Classify the Target as a Mature, Growth, or Cyclical Business 91 CHAPTER 12 How Practitioners Forecast an M&A Target’s Sales and Earnings 97 PART FOUR Acquisition Valuation CHAPTER 13 The M&A Industry Typically Uses Four Valuation Methodologies 109 CHAPTER 14 The Use of Discounted Cash Flow in M&A Valuation 113 CHAPTER 15 Valuing M&A Targets Using the Comparable Public Companies Approach 123 CHAPTER 16 Valuing an M&A Target by Considering Comparable Deals and Leveraged Buyouts 133 CHAPTER 17 Valuation Situations That Don’t Fit the Standard Models 143 PART FIVE Combination, the Sale Process, Structures, and Special Situations CHAPTER 18 Combining the Buyer’s and Seller’s Financial Results for the M&A Analysis 159 CHAPTER 19 When Is the Best Time for an Owner to Sell a Business? 167 CHAPTER 20 The Sale Process from the Seller’s Vantage Point 173 CHAPTER 21 A Review of Legal and Tax Structures Commonly Used in Transactions 183 CHAPTER 22 Unusual Transaction Categories 193 CHAPTER 23 Final Thoughts on Mergers and Acquisitions 199 About the Author 201 Index 203

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Book SynopsisThe derivative practitioner's expert guide to IFRS 9 application Accounting for Derivatives explains the likely accounting implications of a proposed transaction on derivatives strategy, in alignment with the IFRS 9 standards. Written by a Big Four advisor, this book shares the author's insights from working with companies to minimise the earnings volatility impact of hedging with derivatives. This second edition includes new chapters on hedging inflation risk and stock options, with new cases on special hedging situations including hedging components of commodity risk. This new edition also covers the accounting treatment of special derivatives situations, such as raising financing through commodity-linked loans, derivatives on own shares and convertible bonds. Cases are used extensively throughout the book, simulating a specific hedging strategy from its inception to maturity following a common pattern. Coverage includes instruments such as forwards, swaps, crTable of ContentsPreface xxi Chapter 1 The Theoretical Framework – Recognition of Financial Instruments 1 1.1 Accounting Categories for Financial Assets 2 1.2 The Amortised Cost Calculation: Effective Interest Rate 11 1.3 Examples of Accounting for Fixed Rate Bonds 14 1.4 Accounting Categories For Financial Liabilities 16 1.5 The Fair Value Option 19 1.6 Hybrid And Compound Contracts 19 Chapter 2 The Theoretical Framework – Hedge Accounting 23 2.1 Hedge Accounting – Types of Hedges 23 2.2 Types of Hedges 25 2.3 Hedged Item Candidates 30 2.4 Hedging Instrument Candidates 36 2.5 Hedging Relationship Documentation 37 2.6 Hedge Effectiveness Assessment 39 2.7 The Hypothetical Derivative Simplification 48 2.8 Rebalancing 49 2.9 Discontinuation of Hedge Accounting 53 2.10 Options And Hedge Accounting 57 2.11 Forwards and Hedge Accounting 70 Chapter 3 Fair Valuation – Credit and Debit Valuation Adjustments 71 3.1 Fair Valuation – Overview of Ifrs 13 71 3.2 Case Study – Credit Valuation Adjustment of an Interest Rate Swap 80 3.3 Overnight Index Swap Discounting 95 Chapter 4 An Introduction to Derivative Instruments 97 4.1 FX Forwards 97 4.2 Interest Rate Swaps 99 4.3 Cross-Currency Swaps 102 4.4 Standard (Vanilla) Options 105 4.5 Exotic Options 118 4.6 Barrier Options 119 4.7 Range Accruals 121 Chapter 5 Hedging Foreign Exchange Risk 123 5.1 Types of Foreign Exchange Exposure 123 5.2 Introductory Definitions 124 5.3 Summary of Ias 21 Translation Rates 125 5.4 Foreign Currency Transactions 126 5.5 Case Study: Hedging A Forecast Sale and Subsequent Receivable with an Fx Forward (Forward Element Included in Hedging Relationship) 128 5.6 Case Study: Hedging a Forecast Sale with an Fx Forward 141 5.7 Case Study: Hedging a Forecast Sale and Subsequent Receivable with a Tunnel 163 5.8 Case Study: Hedging A Forecast Sale and Subsequent Receivable with a Participating Forward 180 5.9 Case Study: Hedging a Highly Expected Foreign Sale with a Knock-In Forward (Introduction) 222 5.10 Case Study: Hedging a Forecast Sale And Subsequent Receivable with a Knock-In Forward (Splitting Alternative) 226 5.11 Case Study: Hedging A Forecast Sale and Subsequent Receivable with a Knock-In Forward (Instrument In Its Entirety) 238 5.12 Case Study: Hedging A Forecast Sale and Subsequent Receivable with a Knock-In Forward (Rebalancing Approach) 246 5.13 Case Study: Hedging A Highly Expected Foreign Sale with a Kiko Forward 257 5.14 Case Study: Hedging A Forecast Sale and Subsequent Receivable with a Range Accrual (Part 1) 270 5.15 Case Study: Hedging A Forecast Sale and Subsequent Receivable with a Range Accrual (Designation In Its Entirety) 272 5.16 Case Study: Hedging Forecast Sale and Subsequent Receivable with a Range Accrual (Splitting Approach) 282 5.17 Hedging On A Group Basis – The Treasury Centre Challenge 287 5.18 Hedging Forecast Intragroup Transactions 292 Chapter 6 Hedging Foreign Subsidiaries 295 6.1 Stand-Alone Versus Consolidated Financial Statements 297 6.2 The Translation Process 298 6.3 The Translation Differences Account 300 6.4 Special Items That Are Part of a Net Investment 301 6.5 Effect Of Minority Interests on Translation Differences 303 6.6 Hedging Net Investments In Foreign Operations 303 6.7 Case Study: Accounting for Net Investments In Foreign Operations 304 6.8 Case Study: Net Investment Hedge with a Forward 311 6.9 Case Study: Net Investment Hedge Using Foreign Currency Debt 322 6.10 Net Investment Hedging With Cross-Currency Swaps 328 6.11 Case Study: Net Investment Hedge with a Floating-To-Floating Cross-Currency Swap 329 6.12 Case Study: Net Investment Hedge with a Fixed-To-Fixed Cross-Currency Swap 336 6.13 Case Study: Hedging Intragroup Foreign Dividends 344 6.14 Case Study: Hedging Foreign Subsidiary Earnings 353 6.15 Case Study: Integral Hedging of an Investment in a Foreign Operation 364 Chapter 7 Hedging Interest Rate Risk 371 7.1 Common Interest Rate Hedging Strategies 371 7.2 Separation Of Embedded Derivatives in Structured Debt Instruments 373 7.3 Interest Accruals 375 7.4 Most Common Interest Rate Derivative Instruments 376 7.5 Case Study: Hedging a Floating Rate Liability With an Interest Rate Swap 376 7.6 Case Study: Hedging A Floating Rate Liability With a Zero-Cost Collar 385 7.7 Implications of Interest Accruals and Credit Spreads 397 7.8 Case Study: Hedging a Fixed Rate Liability With an Interest Rate Swap 401 7.9 Case Study: Hedging A Future Fixed Rate Issuance with an Interest Rate Swap 416 7.10 Case Study: Hedging A Future Floating Rate Issuance with an Interest Rate Swap 426 7.11 Case Study: Hedging A Fixed Rate Liability with a Swap In Arrears 436 7.12 Case Study: Hedging A Floating Rate Liability with a Kiko Collar 448 Chapter 8 Hedging Foreign Currency Liabilities 469 8.1 Case Study: Hedging a Floating Rate Foreign Currency Liability with a Receive-Floating Pay-Floating Cross-Currency Swap 469 8.2 Case Study: Hedging a Fixed Rate Foreign Currency Liability with a Receive-Fixed Pay-Floating Cross-Currency Swap 493 8.3 Case Study: Hedging A Floating Rate Foreign Currency Liability with a Receive-Floating Pay-Fixed Cross-Currency Swap 515 8.4 Case Study: Hedging A Fixed Rate Foreign Currency Liability with a Receive-Fixed Pay-Fixed Cross-Currency Swap 538 Chapter 9 Hedging Equity Risk 563 9.1 Recognition of Equity Investments In Other Companies 563 9.2 Debt Versus Equity Classification of Own Instruments 565 9.3 Hybrid Securities – Preference Shares From an Issuer’s Perspective 567 9.4 Convertible Bonds – Issuer’s Perspective 569 9.5 Convertible Bonds – Investor’s Perspective 572 9.6 Derivatives on Own Equity Instruments 572 9.7 Case Study: Accounting For A Stock Lending Transaction 573 9.8 Case Study: Accounting for a Mandatory Convertible Bond from an Issuer’s Perspective 578 9.9 Case Study: Accounting for a Convertible Bond from an Issuer’s Perspective 583 9.10 Case Study: Hedging Step-Up Callable Perpetual Preference Shares 590 9.11 Case Study: Base Instruments Linked To Debt Instruments 596 9.12 Case Study: Parking Shares Through a Total Return Swap 596 9.13 Case Study: Hedging an Equity Investment with a Put Option 601 9.14 Case Study: Selling A Forward on Own Shares 610 Chapter 10 Hedging Stock-Based Compensation Plans 617 10.1 Types And Terminology of Stock-Based Compensation Plans 617 10.2 Accounting for Equity-Based Compensation Plans 619 10.3 Case Study: ABC’s Share-Based Plans 624 10.4 Main SOP/SAR Hedging Strategies 632 10.5 Case Study: Hedging a Stock Option Plan with an Equity Swap 641 10.6 Case Study: Hedging an SAR Plan with a Call 647 Chapter 11 Hedging Commodity Risk 655 11.1 Main Commodity Underlyings 655 11.2 Lease, Derivative and Own-Use Contracts 655 11.3 Categorisation According to Settlement Terms 658 11.4 Case Study: Hedging Gold Production with a Forward – Own-Use Application 659 11.5 Case Study: Raising Financing Through a Gold Loan 662 11.6 Case Study: Hedging a Silver Purchase Firm Commitment with a Forward – Fair Value Hedge 664 11.7 Case Study: Hedging Commodity Inventory with Futures 672 11.8 Case Study: Hedging a Highly Expected Purchase Of Oil With Futures and an FX Forward – Cash Flow Hedge 680 11.9 Case Study: Airline Jet Fuel Consumption Hedge With Jet Fuel and Crude Oil – Risk Component 691 Chapter 12 Hedging Inflation Risk 709 12.1 Inflation Markets – Main Participants and Indices 709 12.2 Inflation-Linked Bonds 714 12.3 Inflation Derivatives 716 12.4 Inflation Risk Under IFRS 9 725 12.5 Case Study: Hedging Revenues Linked To Inflation 727 12.6 Matching An Inflation-Linked Asset with a Floating Rate Liability 738 Chapter 13 Hedge Accounting: A Double-Edged Sword 741 13.1 Positive Influence on The Profit or Loss Statement 742 13.2 Substantial Operational Resources 743 13.3 Limited Access to Hedging Alternatives 744 13.4 Risk of Reassessment of Highly Probable Transactions 744 13.5 Low Compatibility With Portfolio Hedging 745 13.6 Final Remarks 746 Index 749

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Book SynopsisFrom the CEO of Umpqua Bank, the essential leadership practices that allowed the West Coast's largest independent community bank to emerge from the economic crisis even stronger than before.Trade Review“Ray and his colleagues have remained true to their values, their belief system, their distinctive point of view about what their company could be and the role it could play in their customers’ lives. In a book filled with powerful insights, pragmatic takeaways, and colorful stories, this to me is Ray’s ultimate lesson, and one that applies in good times and tough times.” —From the Foreword by William C. Taylor “I’ve always believed that great leaders know when to stay the course, adjust, and reinvent. Ray Davis articulates this and much more in Leading Through Uncertainty, helping leaders understand the importance of outlining a vision and strategy. Ray’s smart and practical thoughts on leadership provide great insight, and leaders at all levels will benefit from reading this book.” —John Chambers, chairman and CEO, Cisco “Ray Davis understands the complexities of leading effectively regardless of the economic environment. The advice in Leading Through Uncertainty is excellent and will improve both your leadership skills and results.” — Tim Boyle, president and CEO, Columbia Sportswear “Ray Davis’s Leading Through Uncertainty is thoughtful, insightful, and—perhaps most importantly—fundamentally practical. For those who want to make a difference in their organization, this is a must-read.” —Diana Oreck, vice president, Ritz-Carlton Leadership Center “Not many companies can say they’ve emerged from the economic environment of the past few years stronger than they were before it began. Ray Davis can. In Leading Through Uncertainty, he shares the real-world insight and business practices that today’s leaders need to navigate the uncertainty and opportunity of the 21st century economy.” —Gary Hamel, author, What Matters Now “Ray Davis is that rare combination: a visionary with the straightforward voice of a pragmatist. He understands that today’s companies must be flexible, transparent, and customer-centric—and Leading Through Uncertainty provides a clear roadmap for anyone in a leadership position on how to get there.” —Ed Herlihy, partner, Wachtell LiptonTable of ContentsForeword by William C. Taylor ix Introduction: The Great Uncertainty xiii Part 1 Leading Yourself Chapter 1: The New Normal 3 Chapter 2: The Truth, Nothing But the Truth 23 Chapter 3: Problems and the Healing Process 39 Chapter 4: Control and Uncertainty 51 Chapter 5: Exercise Your Intuition 65 Part 2 Leading Your Organization Chapter 6: Be Really Good at the Basics 81 Chapter 7: The Value of a Value Proposition 91 Chapter 8: Be Available 103 Chapter 9: Motivate and Inspire 113 Chapter 10: Leverage Your Assets 125 Part 3 Leading the Way Chapter 11: Reputation Counts 137 Chapter 12: Create Buzz (But Manage Crisis) 147 Chapter 13: Build Momentum 161 Chapter 14: Practice Incremental Evolution 171 Conclusion: Lead On 181 Notes 185 Acknowledgments 191 About the Authors 193 Index 195

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Book SynopsisAn accessible guide to the multivariate time series tools used in numerous real-world applications Multivariate Time Series Analysis: With R and Financial Applications is the much anticipated sequel coming from one of the most influential and prominent experts on the topic of time series.Table of ContentsPreface xv Acknowledgements xvii 1 Multivariate Linear Time Series 1 1.1 Introduction, 1 1.2 Some Basic Concepts, 5 1.3 Cross-Covariance and Correlation Matrices, 8 1.4 Sample CCM, 9 1.5 Testing Zero Cross-Correlations, 12 1.6 Forecasting, 16 1.7 Model Representations, 18 1.8 Outline of the Book, 22 1.9 Software, 23 Exercises, 23 2 Stationary Vector Autoregressive Time Series 27 2.1 Introduction, 27 2.2 VAR(1) Models, 28 2.3 VAR(2) Models, 37 2.4 VAR(p) Models, 41 2.5 Estimation, 44 2.6 Order Selection, 61 2.7 Model Checking, 66 2.8 Linear Constraints, 80 2.9 Forecasting, 82 2.10 Impulse Response Functions, 89 2.11 Forecast Error Variance Decomposition, 96 2.12 Proofs, 98 Exercises, 100 3 Vector Autoregressive Moving-Average Time Series 105 3.1 Vector MA Models, 106 3.2 Specifying VMA Order, 112 3.3 Estimation of VMA Models, 113 3.4 Forecasting of VMA Models, 126 3.5 VARMA Models, 127 3.6 Implications of VARMA Models, 139 3.7 Linear Transforms of VARMA Processes, 141 3.8 Temporal Aggregation of VARMA Processes, 144 3.9 Likelihood Function of a VARMA Model, 146 3.10 Innovations Approach to Exact Likelihood Function, 155 3.11 Asymptotic Distribution of Maximum Likelihood Estimates, 160 3.12 Model Checking of Fitted VARMA Models, 163 3.13 Forecasting of VARMA Models, 164 3.14 Tentative Order Identification, 166 3.15 Empirical Analysis of VARMA Models, 176 3.16 Appendix, 192 Exercises, 194 4 Structural Specification of VARMA Models 199 4.1 The Kronecker Index Approach, 200 4.2 The Scalar Component Approach, 212 4.3 Statistics for Order Specification, 220 4.4 Finding Kronecker Indices, 222 4.5 Finding Scalar Component Models, 226 4.6 Estimation, 237 4.7 An Example, 245 4.8 Appendix: Canonical Correlation Analysis, 259 Exercises, 262 5 Unit-Root Nonstationary Processes 265 5.1 Univariate Unit-Root Processes, 266 5.2 Multivariate Unit-Root Processes, 279 5.3 Spurious Regressions, 290 5.4 Multivariate Exponential Smoothing, 291 5.5 Cointegration, 294 5.6 An Error-Correction Form, 297 5.7 Implications of Cointegrating Vectors, 300 5.8 Parameterization of Cointegrating Vectors, 302 5.9 Cointegration Tests, 303 5.10 Estimation of Error-Correction Models, 313 5.11 Applications, 319 5.12 Discussion, 326 5.13 Appendix, 327 Exercises, 328 6 Factor Models and Selected Topics 333 6.1 Seasonal Models, 333 6.2 Principal Component Analysis, 341 6.3 Use of Exogenous Variables, 345 6.4 Missing Values, 357 6.5 Factor Models, 364 6.6 Classification and Clustering Analysis, 386 Exercises, 394 7 Multivariate Volatility Models 399 7.1 Testing Conditional Heteroscedasticity, 401 7.2 Estimation of Multivariate Volatility Models, 407 7.3 Diagnostic Checks of Volatility Models, 409 7.4 Exponentially Weighted Moving Average, 414 7.5 BEKK Models, 417 7.6 Cholesky Decomposition and Volatility Modeling, 420 7.7 Dynamic Conditional Correlation Models, 428 7.8 Orthogonal Transformation, 434 7.9 Copula-Based Models, 443 7.10 Principal Volatility Components, 454 Exercises, 461 Appendix A Review of Mathematics and Statistics 465 A.1 Review of Vectors and Matrices, 465 A.2 Least-Squares Estimation, 477 A.3 Multivariate Normal Distributions, 478 A.4 Multivariate Student-t Distribution, 479 A.5 Wishart and Inverted Wishart Distributions, 480 A.6 Vector and Matrix Differentials, 481 Index 489

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Book SynopsisBrings global macro trading down to earth for individual and professional traders, investors and asset managers, as well being a useful reference handbook Global Macro Trading is an indispensable guide for traders and investors who want to trade Global Macro it provides Trading Strategies and overviews of the four asset classes in Global Macro which include equities, currencies, fixed income and commodities. Greg Gliner, who has worked for some of the largest global macro hedge funds, shares ways in which an array of global macro participants seek to capitalize on this strategy, while also serving as a useful reference tool. Whether you are a retail investor, manage your own portfolio, or a finance professional, this book equips you with the knowledge and skills you need to capitalize in global macro. Provides a comprehensive overview of global macro trading, which consists of portfolio construction, risk management, biases and essentials to query buildi

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Book SynopsisA leading expert unveils his unique methodology for options trading Options provide a high leverage approach to trading that can significantly limit the overall risk of a trade or provide additional income. Yet, many people fail to capitalize on this potentially lucrative opportunity because they mistakenly believe that options are risky. Now options expert Andrew Keene helps aspiring investors to enter this sector by explaining the principles of the options market and showing readers how to utilize calls and puts successfully. Leading options expert Andrew Keene demystifies the basics of options trading Debunks the myth that call purchases are synonymous with being bullish and that put purchases are bearish Lays out in detail two distinct proprietary trading plans readers can follow Explains how to trade using market maker techniques and tricks from the trading floor to help with his probabilities in options trading AndreTable of ContentsPreface xiii Acknowledgments xix Chapter 1 Introduction 1 I Love to Trade 1 From Young Clerk to Respected Market Maker 2 Trading Career at the CBOE 3 The AAPL King 4 From Trading Pit Hotshot to Retail Trader 5 The Live Trading Room: From Options 101 to Complex Strategies 6 Questions 7 Chapter 2 The Life of a Professional Trader 9 Perks of Being a Trader 10 Not Quite as Glamorous as Everyone Thinks 11 The Rollercoaster of Trading 11 This is Not Monopoly Money 12 It Takes Money to Make Money 12 The Setup 13 Trading Expenses and Opportunity Cost 14 Sticking to a Plan 15 Questions 15 Chapter 3 Trading for a Living: Hobby or Career? 17 Trading for Amusement 17 Enjoying Your Profits 18 Moving from Amateur to Professional 19 Moving from Simulated Account to Real Trading 19 Moving from Simple to Complex Strategies 20 Investing in Your Options Education 20 Go Slow, Go Pro 21 Defining Goals 22 Questions 22 Chapter 4 Who the Players Are: Market Makers 25 DPMs 26 The Death of Market Makers 26 Retail Traders 27 Hedge Funds 28 Institutional Traders 29 Options Exchanges 30 Questions 31 Chapter 5 Options Brokers and Platforms: The Right Options Broker for You 33 Full-Service Brokers and Options Trading 34 Discount Brokerage Firms 35 Researching Discount Brokers Firms 36 Options Brokerage Firms’ Fees 37 Use of Margin 37 Automatic Liquidation 38 Questions 39 Chapter 6 Technical Trading: Security Timing Tactics 41 Support and Resistance Levels 43 What is a Gap? 43 Dow Theory 44 Elliott Wave Theory 44 Moving Averages 45 Fifty-Day Moving Average 45 Forty-Week Moving Average 45 Magnets and Targets 46 The Stochastic 46 Other Charts, Technical Indicators, and Money Supply 46 Japanese Candlestick Charts 47 Disadvantages to Moving Averages 47 The Ichimoku Cloud 47 Summary 48 Questions 48 Chapter 7 Reading the Market and Implied Volatility: Market Sentiment 51 Make Money in Any Direction 51 The Concept of Beta 52 When to Be on the Sidelines 53 Questions 54 Chapter 8 Options Basics Primer: What are Options? 57 What are Derivatives? 57 What are Calls and Puts? 57 What is an Underlying? 59 Options: A Deeper Look 60 Another Example in the GLD 60 Options Premium 61 Options Definitions 62 Option Pricing: Complex Models 62 Questions 64 Chapter 9 The Greeks 67 Delta 67 Gamma 68 Theta 69 Rho 70 Vega 70 Questions 71 Chapter 10 Call and Put Trading Strategies 73 Long Calls 73 Using Calls Bearishly 75 Long Puts 76 Using Puts Bullishly 78 Selling Options 79 Time Decay with Short Options 80 Short Calls 80 Short Puts 82 Deeper Look at OTM Calls and Puts 85 Is Risk versus Reward of the Option Trade Limited or Unlimited? 85 Where is Breakeven on an Option Trade? 86 Questions 86 Chapter 11 Why is Everyone Long Stock?: How to Use Options for a Hedge 89 The American Dream 90 I Have Insurance on Almost Everything 91 The Famous Covered Call 92 The Zero-Cost Collar 95 Summary 98 Questions 98 Chapter 12 What are Synthetic Options Positions? 101 Synthetic Long Stocks 101 Synthetic Long Stock = Long Call + Short Put 103 Synthetic Short Stock = Short Call + Long Put 105 The Goal of Making Synthetics 107 Synthetic Long Call = Long Stock + Long Put – Strike Price 107 Synthetic Short Call = Short Stock + Short Put – Strike Price 109 Synthetic Long Put = Long Call + Strike Price – Short Stock Price 110 Synthetic Short Put = Short Call + Strike Price – Long Stock Price 112 Questions 114 Chapter 13 What is Volatility and How Does It Affect Options? 117 Basics of Volatility and Options Trading 117 Historical Volatility 118 Implied Volatility 118 Volatility is a Trader’s Best Friend 121 CBOE’S VIX Index 122 CBOE’s VIX: More Than a Fear Indicator 123 Contango versus Backwardation 123 Questions 124 Chapter 14 Various Uses of Options and Why I Love to Trade Them 127 Leverage 127 Flexibility 130 Risk Control 130 Trader’s Edge 130 Hedge versus Speculation 131 Complex Options Strategies 132 “If Only I Had Bought Those Calls!” 133 When in Doubt, Hands Out 134 What It Takes to Make a Bigger Trade 134 Questions 136 Chapter 15 More Complex Options Strategies 139 Long Straddles and Strangles 139 Short Straddles and Strangles: Beware Blowout Risk! 143 Butterflies and Condors 146 Questions 153 Chapter 16 Managing Trades on Expiration 155 Long Call—Long the FB November 23 Calls 156 Short Call—Short the AAPL November 500 Calls 158 Long Put—Long the MSFT November 27 Puts 159 Short Put—Short the GOOG November 650 Puts 160 More Complex Trades 161 Long Call Spread—Long the FB November 23-25 Call Spread 161 Short Call Spread—Short the AAPL November 500-520 Call Spread 162 Long Put Spread—Long the MSFT November 27-25 Put Spread 164 Short Put Spread—Short the GOOG November 650-630 Put Spread 165 Long Straddle—Long the FB Nov 23 Straddle 166 Short Straddle—Short the MSFT November 27 Straddle 167 Long Strangle—Long the AAPL November 480-500 Strangle 168 Short Strangle—Sell the GOOG November 650-670 Strangle 170 Short Iron Condor—Selling the FB November 23-21 Put Spread and Selling the FB November 25-27 Call Spread 171 Short Condor—Short the MSFT November 27 Straddle and Long the 25 Put–29 Call Strangle 173 Long Call Butterfly—Long the FB November 23-25-27 Call Fly 174 Long Put Butterfly—Long the MSFT November 27-25-23 Put Fly 176 Questions 178 Chapter 17 Andrew Keene’s Non-Blowout Trading Plan: How Much of Your Portfolio Can You Risk? 181 Trading Pepsi Back in the Day 181 Now That I’m Upstairs . . . 183 Limiting Your Exposure to a Percentage of Your Total Book 184 Andrew Keene’s Confidence Scale: Ranking Every Trade from 1 to 5 185 Every Trade is a Percentage of My Book 188 Andrew Keene’s Non-Blowout Trading Plan 189 Questions 192 Chapter 18 Andrew Keene’s OCRRBTT Trading Plan 195 Story of the OCRRBTT Trading Plan 195 Reading Options Paper 196 What Call and Put Volume Means to a Trader 197 How Insiders Read Paper 198 Using the OCRRBTT Trading Plan 199 Conclusion 201 Questions 202 Chapter 19 Trading Earnings (HIMCRIBBIT ) 205 HIM: Historical, Implied, Measured 205 Which Type of Option? 207 C: Chart 207 RRBTT: Risk versus Reward, Breakeven, Time, and Target 208 Calendars and Advanced Topics 210 Trading for a Living 210 Confidence Scale 211 Tricks and Tips 212 Questions 215 Conclusion 217 Answers to End-of-Chapter Questions 219 About the Author 223 Index 225

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Book SynopsisHere's what you should know to manage data records efficiently With proper electronic data management, your business can lower costs, improve efficiency, eliminate duplication, and be protected in the event of a lawsuit.Table of ContentsIntroduction 1 About This Book 1 Conventions Used in This Book .2 Foolish Assumptions .2 How This Book Is Organized 2 Part I: Setting the Stage .3 Part II: Filing Made Simple 3 Part III: Capturing Records .3 Part IV: Parking Spaces .3 Part V: Creating a Plan 4 Part VI: The Part of Tens .4 Bonus Content: Appendix .4 What You’re Not to Read 4 Icons Used in This Book .5 Where to Go from Here .5 Part I: Setting the Stage 7 Chapter 1: Fundamentally Speaking .9 The Inside Scoop — Terms and Terminologies .10 What is information? .10 For the record 10 Business value 11 Nonvalue .11 The information life cycle .12 Grooving with the records (and the information retention schedule) 13 Hold on! .13 Role Playing 13 The Records and Information Manager 14 The evolution of the records manager 15 The big bang! 15 School is in session 16 I can associate with that .17 Let me see your credentials .17 I’ve got to do what?! .20 The written word .20 Professionally speaking 22 I’m Excited — Why Aren’t You? .23 Core function junction 23 Show me the benefits! .23 Trimming expenses .24 Improving efficiencies .26 Increasing staff productivity 27 Risky business 28 Creating your support group .29 Marketing Your Program 33 Chapter 2: Appraising .35 Preparing for the Appraisal 35 Push for the purge .36 Don’t forget the hard drives .37 Choosing an Appraisal Method .39 A method to the madness .39 The good and the good .40 Conducting the Appraisal .42 Capturing appraisal information 43 Taking inventory 43 Going through with an interview .44 Quizzing with a questionnaire 45 Documenting the appraisal 45 Processing the appraisal results 48 Chapter 3: Scheduling .49 Keeping Your Options Open 50 Working with the Departmental retention schedule .50 Scheduling based on function 52 Bring out the big buckets 54 Conducting the Investigation .56 Considering the value 57 Researching retention periods .58 Mining your natural resources .59 Assigning retention periods to nonrecord information 61 Looking for Approval 62 Department management .62 Paying a visit to the Tax department 62 Legalizing your retention 63 Creating the Retention Schedule Document 63 The pieces to the retention schedule puzzle .63 Sampling retention schedule forms .67 Implementing the Retention Schedule 68 Keeping it electronic .69 Providing direction 69 Updating the Retention Schedule 70 Part II: Filing Made Simple 73 Chapter 4: I Know It’s Here Somewhere .75 Filing Methods 75 The alpha file 76 The numbers don’t lie .77 Filing alphanumerically .78 Evaluating Filing Equipment and Supplies .80 The right equipment makes a difference 80 File folders under “important” .86 Selecting a Filing Method 90 Creating a records profile .91 Growing, growing — gone! 91 Evaluating the current state of affairs .92 Creating a Digital Filing System .92 Drawing the parallels .92 Naming folders and files 95 Chapter 5: Drives Can Drive You Crazy 97 At-Risk Drivers .97 Out of sight — out of mind .98 Driving up the costs 98 Driving down function lane 99 Cleaning Up Your Driving Record .99 Taking time to know your drives .100 Mapping a course of action 101 Creating a folder structure .102 Administering shared drives 104 Planning the file review .107 Reviewing files 108 Cleaning up with software 110 Maintaining Your Drives .110 Creating a usage policy .111 Relying on the administrator 111 Using software to maintain your drives 112 Chapter 6: A Message about E-Mail .113 The Anatomy of an E-Mail .113 Determining the value of the message 114 Scheduling time for e-mail 115 The rising risks of e-mail .116 Managing quotas 117 Filing the Message .118 PSSST! What you need to know about PST folders 118 MSG can be good for your informational health 120 Naming e-mail .122 Using Software to Manage E-Mail 125 E-mail archiving systems 125 Optimizing with DM and ECM applications 125 Part III: Capturing Records 127 Chapter 7: Watch Out, I’m Backing Up .129 Creating a Backup Plan .129 Identifying different types of backups 130 Finding a place to back up 131 Distinguishing between backups and archives 132 The tale of the mystery tape 134 Managing Backups .135 Determining what needs to be backed up 135 Applying retention to backups .136 Creating a data retention schedule .137 Deleting backed-up and archived information .139 Chapter 8: Know When to Hold ’em .141 Discovering Discovery 141 Initiating a Legal Hold .143 The components of a legal hold .143 Organizing the search party .145 Searching in the dark .146 E-mail — the smoking gun 147 Keying in on keywords 148 Searching made simple .150 Preserving what you find 150 Maintaining the legal hold 150 We have liftoff .151 Chapter 9: Imaging Documents .153 From Paper to Paperless 153 Understanding the basics of document imaging .154 Benefiting from an image makeover 155 To Image, or Not to Image 156 Conducting an imaging needs assessment .156 Stepping through the imaging process .158 Prep school .158 Scanning documents .161 Recognizing a good thing when you see it .161 Applying indexes 162 Controlling the quality 164 Determining Your Imaging Approach .165 What happens in-house stays in-house 165 Equipping your imaging operation 166 Gathering Requirements .170 Conducting a document analysis .170 End of the beginning 171 Calculating the Return on Investment (ROI) 172 Investing in the benefits 172 Knowing your customer 173 Valuating the benefits 174 Evaluating Imaging Hardware and Software 175 Examining document scanners 175 The role of document-imaging software .177 Chapter 10: Software Applications 179 Examining Software Options 179 Laying the software foundation .180 Types of software 181 Assessing Your Needs .187 Calculating the return on investment (ROI) .188 Identifying your “pain points” 189 Conducting a requirements analysis .189 Evaluating Vendors .191 Determining your evaluation approach 191 Using business-use cases 192 Detailing the results .192 It’s not all about functionality 193 Comparing the results .195 Guiding You through Implementation 195 Why implementations fail .196 How to ensure that your implementation is a success! 197 Part IV: Parking Spaces 199 Chapter 11: Storage Locations .201 Storing Inactive Records Onsite 201 Protecting your inactive records .202 Implementing access control procedures 203 Optimizing your inactive storage 205 Getting to Know the Record Storage Vendor .207 Understanding the fee structure 207 Making sure that your requirements are met 209 Contracting with the vendor 210 Chapter 12: Compliant Destruction .213 Determining the Appropriate Destruction Method .213 Deciding on Your Shredding Approach 214 Shredding your own documents 214 Getting to know the shredders themselves 216 Outsourcing your shredding 217 Selecting the Right Shred Vendor 218 How to ensure that electronic information is unrecoverable 218 Establishing your shredding requirements 219 Developing an Information Destruction Policy 221 If you can’t do it, don’t include it .222 Elements of an effective destruction policy .222 Part V: Creating a Plan 225 Chapter 13: Codifying the Policies .227 Developing a Records and Information Management Policy .227 Understanding what a policy is (and isn’t) 228 The basic characteristics of a good policy .228 Talking records and information .229 Making the Policy Available .230 Distributing the hard copy .231 Attaching a soft copy .231 The missing link .232 Auditing the Policy 233 Developing an audit plan 233 Determining what to audit 234 Communicating the audit .236 Documenting the audit findings .236 Chapter 14: Train the Troops .237 I’m Aware of That! 237 From the top .238 What’s in it for me? 238 Creating a creative awareness campaign .239 Developing a Training Plan 241 Deciding on the curriculum 241 One size doesn’t always fit all 242 How refreshing .242 Training the Masses 243 How much time do I have? 243 Face-time training 244 Webinars .244 Intranet-based training 245 Part VI: The Part of Tens 247 Chapter 15: Ten Simple Management Guidelines .249 Limiting E-Mail Attachments 249 Knowing How to Dispose of Information 251 Structuring Electronic Folders .252 Naming Files .252 Managing Active and Inactive Periods 253 Scheduling Destruction and Deletion .254 Creating the Proper Filing System .254 Avoiding the “Keep Everything” Syndrome .255 Managing Copies 255 Keeping It Simple .257 Chapter 16: Ten Emerging Trends .259 Governing Information 259 Computing in the Clouds 260 Big Data .261 Social Media .262 Putting Some Structure to It .263 Let’s Collaborate 264 Generally Accepted Recordkeeping Principles .265 Mapping Your Data 266 Enterprise Searching .267 Don’t Get Duped 268 Appendix: Sample Forms and Vendor Listings 269 Index 281

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Book SynopsisUnique insights to implement big data analytics and reap big returns to your bottom line Focusing on the business and financial value of big data analytics, respected technology journalist Frank J. Ohlhorst shares his insights on the newly emerging field of big data analytics in Big Data Analytics.Table of ContentsPreface ix Acknowledgments xiii Chapter 1 What Is Big Data? 1 The Arrival of Analytics 2 Where Is the Value? 3 More to Big Data Than Meets the Eye 5 Dealing with the Nuances of Big Data 6 An Open Source Brings Forth Tools 7 Caution: Obstacles Ahead 8 Chapter 2 Why Big Data Matters 11 Big Data Reaches Deep 12 Obstacles Remain 13 Data Continue to Evolve 15 Data and Data Analysis Are Getting More Complex 17 The Future Is Now 18 Chapter 3 Big Data and the Business Case 21 Realizing Value 22 The Case for Big Data 22 The Rise of Big Data Options 25 Beyond Hadoop 27 With Choice Come Decisions 28 Chapter 4 Building the Big Data Team 29 The Data Scientist 29 The Team Challenge 30 Different Teams, Different Goals 31 Don’t Forget the Data 32 Challenges Remain 32 Teams versus Culture 34 Gauging Success 35 Chapter 5 Big Data Sources .37 Hunting for Data 38 Setting the Goal 39 Big Data Sources Growing 40 Diving Deeper into Big Data Sources 42 A Wealth of Public Information 43 Getting Started with Big Data Acquisition 44 Ongoing Growth, No End in Sight 46 Chapter 6 The Nuts and Bolts of Big Data 47 The Storage Dilemma 47 Building a Platform 52 Bringing Structure to Unstructured Data 57 Processing Power 59 Choosing among In-house, Outsourced, or Hybrid Approaches 61 Chapter 7 Security, Compliance, Auditing, and Protection 63 Pragmatic Steps to Securing Big Data 64 Classifying Data 65 Protecting Big Data Analytics 66 Big Data and Compliance 67 The Intellectual Property Challenge 72 Chapter 8 The Evolution of Big Data 77 Big Data: The Modern Era 80 Today, Tomorrow, and the Next Day 84 Changing Algorithms 90 Chapter 9 Best Practices for Big Data Analytics 93 Start Small with Big Data 94 Thinking Big 95 Avoiding Worst Practices 96 Baby Steps 98 The Value of Anomalies 101 Expediency versus Accuracy 103 In-Memory Processing 104 Chapter 10 Bringing It All Together 111 The Path to Big Data 112 The Realities of Thinking Big Data 113 Hands-on Big Data 115 The Big Data Pipeline in Depth 116 Big Data Visualization 121 Big Data Privacy 122 Appendix Supporting Data 125 “The MapR Distribution for Apache Hadoop” 126 “High Availability: No Single Points of Failure” 142 About the Author 151 Index 153

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