Business, Finance & Law Books

Book SynopsisA more powerful innovation, which seeks to discover not how things work but why we need things.The standard text on innovation advises would-be innovators to conduct creative brainstorming sessions and seek input from outsiders—users or communities. This kind of innovating can be effective at improving products but not at capturing bigger opportunities in the marketplace. In this book Roberto Verganti offers a new approach—one that does not set out to solve existing problems but to find breakthrough meaningful experiences. There is no brainstorming—which produces too many ideas, unfiltered—but a vision, subject to criticism. It does not come from outsiders but from one person's unique interpretation.The alternate path to innovation mapped by Verganti aims to discover not how things work but why we need things. It gives customers something more meaningful—something they can love. Verganti describes the work of co

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Book SynopsisThe #1 GROWTH STRATEGY for stock investingâœTo be a successful investor, start with the basics and stick to the rules. Mattâs book shows you how to do that. It may be the missing link youâve been looking for.ââWilliam J. OâNeil, Investorâs Business Daily Founder and ChairmanâœGetting Started takes the guesswork out of investing. Anyone can use these routines and checklists to become a successful investor.ââAmy Smith, How to Make Money in StocksâSuccess StoriesThrough both bull and bear markets, Investorâs Business Dailyâs CAN SLIM Investment System has consistently been the #1 growth strategy, according to the American Association of Individual Investors. How to Make Money in StocksâGetting Started shows you how to put the CAN SLIM System to work for you.Using an easy-to-follow game plan designed for busy people, youâll discover: 2 simple rules to protect your money 3 critical factors toTable of ContentsTable of ContentsForeword by William J. O’Neil1. Introduction2. Start Here•How to Protect Your Money•The Basic Game Plan for Making Money in Stocks3. The Three “Big Rocks” of the CAN SLIM® Investment System4. Buying Checklist5. Simple Routines for Finding Winning Stocks6. Selling Checklist7. Don’t Invest Blindly: Use Charts to See the Best Time to Buy and Sell8. More Tips and Tools for Getting Started Right

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Book SynopsisThe Enneagram is a psychological system for determining personality types as a path for self-improvement. This book offers instruction for using this tool in the workplace. It includes techniques for bringing out your leadership skills, improving your weaker areas, and preventing conflict. It can help you build relationships with your co-workers.

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Book SynopsisPerfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

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Book SynopsisMade famous by the Italian mathematician Leonardo De Pisa, the Fibonacci number series holds a Golden Ratio that is universally found in nature and used by architects, plastic surgeons, and many others to achieve âœperfectâ aesthetic proportions. Now, in this groundbreaking guide, noted technical trading advisor Carolyn Boroden shows you how Fibonacci pattern studies can be used as an extremely effective method for achieving greater profitability in stocks, futures, and Forex markets.Fibonacci Trading provides a one-stop resource of reliable tools and clear explanations for both identifying and taking advantage of the trade setups naturally occurring in the markets that will enable you to reach the highest rate of profitable trades. Inside, you'll find a unique trading methodology based on Fibonacci ratios, and the author's personal experience analyzing and setting up the markets in real time, which makes this practical volume invaluable to the self-directed investor.<Table of Contents 1. Introduction to Fibonacci Numbers and Ratios 2. Fibonacci on the Price Axis of the Market 3. Fibonacci on the Time Axis of the Market 4. Triggers and Indicators 5. Trading Plan

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Book SynopsisDawn Cappelli, CISSP, is Technical Manager of the CERT Insider Threat Center and the Enterprise Threat and Vulnerability Management Team at Carnegie Mellon University's Software Engineering Institute (SEI). She has spent the past decade working with organizations such as the U.S. Secret Service and Department of Homeland Security in protecting the United States against insider threats. Andrew Moore is Lead Researcher in the CERT Insider Threat Center and Senior Member of Technical Staff at SEI. Randall Trzeciak is a Senior Member of Technical Staff at SEI, and Technical Team Lead for the Insider Threat Research Group at the CERT Insider Threat Center.Trade Review"For years, researchers at the CERT Insider Threat Center at Carnegie Mellon's Software Engineering Institute have been collecting and studying data on real-world insider incidents. This year, they published a book cataloging the results of their research, called The CERT Guide to Insider Threats. This book is an invaluable guide to establishing effective processes for managing the risk of insider attacks, and it should be on every security professional's wish list this year. In general, the insider threat drives home the point that perimeter defenses are no longer enough. IT organizations also need to be able to see into their internal networks to identify suspicious activity." -- Tom Cross, Director of Security Research at Lancope, guest writing for Forbes CIO CentralTable of ContentsPreface xvii Acknowledgments xxxi Chapter 1: Overview 1 True Stories of Insider Attacks 3 The Expanding Complexity of Insider Threats 6 Breakdown of Cases in the Insider Threat Database 7 CERT’s MERIT Models of Insider Threats 9 Overview of the CERT Insider Threat Center 13 Timeline of the CERT Program’s Insider Threat Work. 16 Caveats about Our Work 20 Summary 20 Chapter 2: Insider IT Sabotage 23 General Patterns in Insider IT Sabotage Crimes 28 Mitigation Strategies 46 Summary 59 Chapter 3: Insider Theft of Intellectual Property 61 Impacts 66 General Patterns in Insider Theft of Intellectual Property Crimes 68 The Entitled Independent 69 The Ambitious Leader 78 Theft of IP inside the United States Involving Foreign Governments or Organizations 83 Mitigation Strategies for All Theft of Intellectual Property Cases 88 Mitigation Strategies: Final Thoughts 97 Summary 98 Chapter 4: Insider Fraud 101 General Patterns in Insider Fraud Crimes 106 Insider Fraud Involving Organized Crime 115 Organizational Issues of Concern and Potential Countermeasures 120 Mitigation Strategies: Final Thoughts 126 Summary 127 Chapter 5: Insider Threat Issues in the Software Development Life Cycle 129 Requirements and System Design Oversights 131 System Implementation, Deployment, and Maintenance Issues 136 Programming Techniques Used As an Insider Attack Tool 139 Mitigation Strategies 142 Summary 143 Chapter 6: Best Practices for the Prevention and Detection of Insider Threats 145 Summary of Practices 146 Practice 1: Consider Threats from Insiders and Business Partners in Enterprise-Wide Risk Assessments 151 Practice 2: Clearly Document and Consistently Enforce Policies and Controls 155 Practice 3: Institute Periodic Security Awareness Training for All Employees 159 Practice 4: Monitor and Respond to Suspicious or Disruptive Behavior, Beginning with the Hiring Process 164 Practice 5: Anticipate and Manage Negative Workplace Issues 168 Practice 6: Track and Secure the Physical Environment 171 Practice 7: Implement Strict Password- and Account-Management Policies and Practices 174 Practice 8: Enforce Separation of Duties and Least Privilege 178 Practice 9: Consider Insider Threats in the Software Development Life Cycle 182 Practice 10: Use Extra Caution with System Administrators and Technical or Privileged Users 187 Practice 11: Implement System Change Controls 191 Practice 12: Log, Monitor, and Audit Employee Online Actions 195 Practice 13: Use Layered Defense against Remote Attacks 200 Practice 14: Deactivate Computer Access Following Termination 203 Practice 15: Implement Secure Backup and Recovery Processes 207 Practice 16: Develop an Insider Incident Response Plan 211 Summary 213 References/Sources of Best Practices 214 Chapter 7: Technical Insider Threat Controls 215 Infrastructure of the Lab 217 Demonstrational Videos 218 High-Priority Mitigation Strategies 219 Control 1: Use of Snort to Detect Exfiltration of Credentials Using IRC 220 Control 2: Use of SiLK to Detect Exfiltration of Data Using VPN 221 Control 3: Use of a SIEM Signature to Detect Potential Precursors to Insider IT Sabotage 223 Control 4: Use of Centralized Logging to Detect Data Exfiltration during an Insider’s Last Days of Employment 231 Insider Threat Exercises 239 Summary 239 Chapter 8: Case Examples 241 Sabotage Cases 241 Sabotage/Fraud Cases 256 Theft of IP Cases 258 Fraud Cases 262 Miscellaneous Cases 269 Summary 273 Chapter 9: Conclusion and Miscellaneous Issues 275 Insider Threat from Trusted Business Partners 275 Malicious Insiders with Ties to the Internet Underground 286 Final Summary 293 Appendix A: Insider Threat Center Products and Services 299 Appendix B: Deeper Dive into the Data 307 Appendix C: CyberSecurity Watch Survey 319 Appendix D: Insider Threat Database Structure 325 Appendix E: Insider Threat Training Simulation: MERIT InterActive 333 Appendix F: System Dynamics Background 345 Glossary of Terms 351 References 359 About the Authors 365 Index 369

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Book SynopsisThe strategy that consistently gets high returns with low risk--because it knows when to adaptAfter examining more than two hundred years of data across dozens of markets and asset classes, the conclusion is clear: Momentum continually outperforms. However, most mainstream investors haven't had a way to fully discover and implement the benefits of momentum investing . . . until now! Whether you're an independent investor, investment professional, or money manager, Dual Momentum Investing enables you to consistently profit on major changes in relative strength and market trend.Based on the award-winning work of Gary Antonacci, an expert in modern portfolio theory and optimization, this groundbreaking guide presents an easy-to-understand, straightforward model that transforms momentum concepts into an actionable investing strategy called Global Equity Momentum (GEM). By combining relative-strength momentumand absolute momentum, this proven methodology lets you tTable of ContentsForeword by Wesley R. Gray, PhD viiAcknowledgments xiPreface xiiiCHAPTER 1 World’s First Index Fund 1CHAPTER 2 What Goes Up . . . Stays Up 13CHAPTER 3 Modern Portfolio Theory Principles and Practices 25CHAPTER 4 Rational and Not-So-Rational Explanations of Momentum 35CHAPTER 5 Asset Selection: The Good, the Bad, and the Ugly 45CHAPTER 6 Smart Beta and Other Urban Legends 71CHAPTER 7 Measuring and Managing Risk 83CHAPTER 8 Global Equities Momentum 93CHAPTER 9 Mo’ Better Momentum 115CHAPTER 10 Final Thoughts 135APPENDIX A Global Equity Momentum Monthly Results 143APPENDIX B Absolute Momentum: A Simple Rule-Based Strategy and Universal Trend-Following Overlay 145Notes 173Glossary 183Bibliography 193Recommended Reading 207Index 209

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Book Synopsis USA TODAY BESTSELLERTake HOLD of your financial future!Learn how to obtain financial freedom through real estate. The final book in Gary Kellerâs national best-selling Millionaire Real Estate Investor trilogy teaches the proven, reliable real estate investing process to achieve financial wealth:1. Find â the right property for the right terms and at the right price.2. Analyze â an offer to make sure the numbers and terms make sense.3. Buy â an investment property where you make money going in.4. Manage â a property until itâs paid for or you have a large amount of equity to leverage.5. Grow â your way to wealth and financial freedom.

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Book SynopsisThe Missing Link to Toyota-Style SuccessâLEAN LEADERSHIPWinner of the 2012 Shingo Research and Professional Publications AwardâœThis great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: itâs both an eye opener and a game changer.ââMichael BallÃ, Ph.D., coauthor of The Gold Mine and The Lean ManagerâœThis will immediately be recognized as the most important book ever published to understand and guide âTrue North Leanâ and the goal of perpetual business excellence.ââRoss E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo PrizeâœAn excellent book that will shape leadership development for decades to come.ââKaren Martin, Principal, Karen Martin & Associates, and author of The Kaizen Event PlannerAbout

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Book Synopsis"Design for Operational Excellence presents numerous examples that people who have been disappointed by purely technical approaches to operational challenges are bound to appreciate." Business Digest, March 2012Table of Contentscontents not available

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Book SynopsisDemystifying the entire workspace industry, for the non-expert and expert alike, this unique book sets out every step and consideration in how to lead a project to create a fantastic workspace.Entirely free of baffling jargon and industry-speak, itâs a refreshingly accessible, practical, down-to-earth guide applicable to all types of workspace, new or renovated and anywhere in the world. Created by two leading workspace practitioners with over half a century of combined multi-sector international experience, this book maps the process from initial idea to finished product and beyond in a succinct, logical and easy-to-follow question and answer style. It helps the reader instantly become a better project leader, and, for all those firms theyâll deal with, a more informed and prepared client.Supported by amusing and informative true stories throughout, the book is an indispensable guide that is sure to become an industry standard.

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Book SynopsisRainmakers are the people who bring money into their organisations and this book is packed with hints and tips to pursue prospective customers and keep them.

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Book SynopsisDavid M. Levine is Professor Emeritus of Statistics and Computer Information Systems at Bernard M. Baruch College (City University of New York). He received B.B.A. and M.B.A. degrees in Statistics from City College of New York and a Ph.D. degree from New York University in Industrial Engineering and Operations Research. He is nationally recognized as a leading innovator in business statistics education and is the co-author of such best-selling statistics textbooks as Statistics for Managers using Microsoft Excel, Basic Business Statistics: Concepts and Applications, Business Statistics: A First Course, and Applied Statistics for Engineers and Scientists using Microsoft Excel and Minitab, He has published articles in various journals including Psychometrika, The American Statistician, Communications in Statistics, Multivariate Behavioral Research, Journal of Systems Management, Quality Progress, and The American AnthroTable of ContentsPreface. I. SIX SIGMA BASICS. 1. Overview of Six Sigma Management. Successful Applications of Six Sigma Management. Timeline for Six Sigma Management. Key Ingredients for Success with Six Sigma Management. Benefits of Six Sigma Management. Process Basics (Voice of the Process). Definition of a Process. Variation in a Process. Feedback Loops. Definition of Quality (Voice of the Customer). Goalpost View of Quality. Continuous Improvement View of Quality. Definitions of Six Sigma Management (Relationship Between VoC and VoP). Nontechnical Definitions of Six Sigma. Technical Definition of Six Sigma Management. What Is New about Six Sigma Management? Summary. References. 2. Six Sigma Roles, Responsibilities, and Terminology. Roles and Responsibilities in Six Sigma Management. Senior Executive. Executive Committee Member. Champion. Master Black Belt. Black Belt. Green Belt. Process Owner. Technical Terminology of Six Sigma Management. Beginning Six Sigma Management. Starting Six Sigma Management. Responding to a Crisis. Initiating Action for Six Sigma Management. Retaining Outside Counsel. Window of Opportunity Opens. Develop a Six Sigma Transformation Plan. Window of Opportunity Begins to Close. Nonmanufacturing Industries. Summary. References. II. SIX SIGMA MODEL. 3. Macro Model of Six Sigma Management (Dashboards). Structure of a Dashboard. Components of a Dashboard. Mission Statement. Key Objectives. Key Indicators. Tasks and Projects. Example of a Dashboard. Managing with a Dashboard. Coordinating Projects in a Department or Area. Prioritization of Six Sigma Projects. Management Decides Whether a Project Team Is Necessary. Summary. References. 4. Define Phase of the DMAIC Model. Activating a Six Sigma Project Team. Structure of the Define Phase. Project Charter. Introduction. Background for the Business Case. Problem Statement. Goal Statement. Project Scope. A Schedule with Milestones. Benefits and Costs. Roles and Responsibilities. Prepare a Draft Project Objective. Conducting an SIPOC Analysis. Voice of the Customer Analysis. Background on Market Segmentation. Proactive Voice of the Customer Data. Finalize Project Objective. Champion and Process Owner Tollgate Reviews. Tollgate Style Questions. Tollgate Situations. Presidential Tollgate Reviews. Introduction. Reasons for Conducting Presidential Reviews. Benefits of Presidential Reviews. Barriers to the Presidential Review. Selecting the Departments and Topics to Review. Informing the Departments to Be Reviewed. Ground Rules for the Presidential Review. Preparing for the Review. Conducting the Review. Keys to Successful Reviews. Define Phase Tollgate Checklist. Summary. References. 5. Measure Phase of the DMAIC Model. Constructing Operational Definitions for CTQs. Background. Effect of No Operational Definition. Examples of an Operational Definition. Operational Definitions of the CTQs in the MSD Case Study. Establishing the Validity of the Measurement System for Each CTQ. Questions to Ask About a Measurement System. Terminology. Measurement System Studies. Establishing the Baseline Capabilities for CTQs. Background. Collect and Analyze VoP Data for Each CTQ. Estimate Process Capability for Each CTQ. Baseline for Durability and Functionality from the MSD Case Study. Measure Phase Tollgate Review Checklist. Summary. References. Appendix 5.1 Using Minitab for Gage R&R Studies. Obtaining a Gage Run?Chart. Obtaining a Gage R&R Study (Crossed). 6. Analyze Phase of the DMAIC Model. Identify the Xs for the Process Under Study. Identify the Xs Related to Each CTQ. Identify the High-Risk Xs for Each CTQ. Develop Operational Definitions for High-Risk Xs. Establish Measurement System for High-Risk Xs. Establish Baseline Process Capabilities for Xs. Stabilize High-Risk Xs. Consider Major Nuisance Variables. Using Screening Designs to Reduce the Number of High-Risk Xs. Develop Hypotheses About the Relationships Between the High-Risk Xs and the CTQs. Analyze Phase Tollgate Review Checklist. The Analyze Phase for Processes with a Well-Established Dashboards. Summary. References. Appendix 6 Using Minitab to Obtain a Multivari Chart. Obtaining a Multivari Chart. 7. Improve Phase of the DMAIC Model. Purpose of Designed Experiments. Level of Process Knowledge. Some Flawed Experimental Designs. Two-Factor Factorial Designs. Example of a Designed Experiment. Avoid Potential Problems in the Xs. Risk Management. Mistake Proofing. Conduct a Pilot Study. Example of a Pilot Study. Identify Actions Needed to Implement Optimized Process. Improve Phase Tollgate Review Checklist. Summary. References. 8. Control Phase of the DMAIC Model. Reduce the Effects of Collateral Damage to Related Processes. Standardize Process Improvements in the Xs. ISO 9000 and ISO 14000. Generic Table of Contents of an ISO Standard. Maintain Control of the Xs. Develop a Control Plan for the Process Owner. Identify and Document the Benefits and Costs of the Project. Input Project into the Six Sigma Database. Diffuse the Improvements Throughout the Organization. Control Phase Tollgate Review. Summary. References. III. SIX SIGMA TOOLS AND METHODS. 9. Basics of Statistical Studies. Introduction to Statistics. Enumerative and Analytic Studies. Distinguishing Enumerative and Analytic Studies. Types of Sampling. Simple Random Sample. Stratified Sample. Systematic Sample. Cluster Sample. Types of Variables. Operational Definitions. Introduction to Graphics. Graphing Attribute Data. The Bar Chart. The Pareto Diagram. Line Chart. Graphing Measurement Data. Histogram. The Dot Plot. The Run Chart. Measures of Central Tendency. The Arithmetic Mean. The Median. The Mode. Quartiles. Measures of Variation. The Range. The Variance and the Standard Deviation. The Shape of Distributions. Shape. The Five-Number Summary. The Box-and-Whisker Plot. Summary. References. Appendix 9.1 Using Windows. Opening Programs. Making Mistakes and Correcting Entries. Appendix 9.2 Introduction to Minitab. Minitab Overview. Using Minitab Worksheets. Opening and Saving Worksheets and Other Components. Printing Worksheets, Graphs, and Sessions. Appendix 9.3 Using Minitab for Charts and Descriptive Statistics. Obtaining a Bar Chart. Obtaining a Pareto Diagram. Obtaining a Run Chart. Obtaining a Histogram. Using Minitab to Obtain a Dot Plot. Obtaining Descriptive Statistics. Using Minitab to Obtain a Box-and-Whisker Plot. Using Minitab to Select a Random Sample. 10. Probability and Probability Distributions. Introduction to Probability. Some Rules of Probability. Probability Distribution. The Average or Expected Value of a Random Variable. Standard Deviation of a Random Variable (s). Binomial Distribution. Characteristics of the Binomial Distribution. Poisson Distribution. Characteristics of the Poisson Distribution. Normal Distribution. Normal Probability Plot. Summary. References. Appendix 10.1 Using Minitab for Probability Distributing. Using Minitab to Obtain Binomial Probabilities. Using Minitab to Obtain Poisson Probabilities. Using Minitab to Obtain Normal Probabilities. Using Minitab to Obtain a Normal Probability Plot. 11. Sampling Distributions and Interval Estimation. Sampling Distributions. Basic Concepts. Sampling Distribution of the Mean. Sampling Distribution of the Proportion. Basic Concepts of Confidence Intervals. Confidence Interval Estimate for the Mean (s unknown). Prediction Interval Estimate for a Future Individual Value. Confidence Interval Estimation for the Proportion. Summary. References. Appendix 11.1 Using Minitab to Obtain Confidence Intervals. Obtaining the Confidence Interval Estimate for the Mean. Obtaining the Confidence Interval Estimate for the Proportion. 12. Hypothesis Testing. Fundamental Concepts of Hypothesis Testing. The Critical Value of the Test Statistic. Regions of Rejection and Nonrejection. Risks in Decision Making Using Hypothesis-Testing Methodology. Level of Significance. The Confidence Coefficient. The b Risk. The Power of a Test. The p-Value Approach to Hypothesis Testing. Testing for the Difference Between Two Proportions. Testing for the Difference Between the Means of Two Independent Groups. Pooled-Variance t Test for the Difference in Two Means. Separate-Variance t Test for Differences in Two Means. Testing for the Differences Between Two Variances. The F Test for the Ratio of Two Variances. The Levene Test for the Difference Between Variances. One-Way ANOVA: Testing for Differences Among the Means of Three or More Groups. F Test for Differences in Three or More Means. Multiple Comparisons: The Tukey Procedure. ANOVA Assumptions. Levene’s Test for Homogeneity of Variance. Summary. References. Appendix 12.1 Using Minitab for Hypothesis Testing. Testing for the Difference Between Two Proportions. Testing for the Difference Between the Means of Two Independent Samples. Testing for the Difference Between Two Variances. Obtaining a One-Way ANOVA with Multiple Comparisons. Testing for Equal Variances in the Analysis of Variance. 13. Design of Experiments. Design of Experiments: Background and Rationale. Two-Factor Factorial Designs. 2k Factorial Designs. Fractional Factorial Designs. Choosing the Treatment Combinations. Summary and Overview. References. Appendix 13.1 Using Minitab for the Design of Experiments. Using Minitab for the Two-Way ANOVA. Using Minitab for a Main Effects Plot. Using Minitab for an Interaction Plot. Using Minitab for a Factorial Design. Using Minitab for a Fractional Factorial Design. 14. Control Charts for Six Sigma Management. Basic Concepts of Control Charts. The Funnel Experiment. Control Limits and Patterns. Rules for Determining Out-Of-Control Points. The p-Chart. The c-Chart. The u-Chart. Control Charts for the Mean and Range. Control Charts for the Mean and the Standard Deviation. Individual Value and Moving Range Charts. Summary. References. Appendix 14.1 Using Minitab for Control Charts. Using Minitab to Obtain Zone Limits. Using Minitab for the p-Chart. Using Minitab for the c-Chart. Using Minitab for the u-Chart. Using Minitab for the R and Charts. Using Minitab for the S and Charts. Using Minitab for the Individual Value and Moving Range Charts. 15. Additional Tools and Methods. Brainstorming. Procedure. Rules. Example. Affinity Diagram. Construction. An Example. Cause-and-Effect Diagram and Matrix. Construction. Constructing a Cause-and-Effect Diagram Using an Affinity Diagram. Check Sheets. Attribute Check Sheet. Measurement Check Sheet. Defect Location Check Sheet. Stratification. Stratification and Pareto Diagrams. Stratification and Cause-and-Effect (C&E) Diagrams. Stratification with Pareto Diagrams and Cause-and-Effect Diagrams. Stratification with Control Charts, Pareto Diagrams, and Cause-and-Effect Diagrams. Other Combinations of Tools for Stratification. Gantt Charts. Construction. Summary. References. Appendix 15.1 Using Minitab for the Cause-and-Effect Diagram. IV. SIX SIGMA CASE STUDIES. 16. Paper Organizers International: A Fictitious Six Sigma Green Belt Case Study. Background of the Case Study. The Company. Origin of the MSD Six Sigma Project. Define Phase. Prepare a Business Case with a Project Objective. Do A SIPOC Analysis. Conduct a “Voice of the Customer” Analysis. Measure Phase. Operationally Define Each CTQ. Perform a Gage R&R Study on Each CTQ. Develop a Baseline for Each CTQ. Analyze Phase. Improve Phase. Control Phase. Conclusion. References. 17. A Paper Helicopter Case Study. Background. Define Phase. Business Case. SIPOC Analysis. VoC Analysis. Project Objective. Measure Phase. Introduction. Operationally Defining Each CTQ. Conducting a Gage R&R Study of the Flight Time. Interpretation of the Minitab Analysis of the Gage R&R. Develop a Baseline for Each CTQ. Analyze Phase. Process Map. Operationally Defining Each X. Gage R&R Studies of Each X. Developing Baselines for Each X. Relationships among the Xs and the CTQ. Improve Phase. Design of Experiments. Interpretation of the Experiments. Pilot Study. Control Phase. Standardization. Mistake-Proofing. Documentation. Returning Process Control to the Process Owner. Summary. References. V. SIX SIGMA CERTIFICATION. 18. Six Sigma Champion Certification at the University of Miami. Certification at the University of Miami. Champion Certification Examination. Cost for Champion Certification Examination. Application Process. Sample Champion Certification Examination. Questions with Answers. Summary. 19. Six Sigma Green Belt Certification at the University of Miami. Green Belt Basics. Green Belt Certification Examinations and Project Reviews. Costs for Certification Examinations and Dossier Reviews. Application Process. Sample Green Belt Certification Examination Questions with Answers. Case Study for Green Belt Certification. Introduction. Sun Super Catapult Supplies. Background Information. Practical Aspects of the Case Study. Completing Your Case Study. Summary. Appendix A. Review of Arithmetic and Algebra. Part 1 Fill in the Correct Answer. Part 2 Select the Correct Answer. Symbols. Addition. Subtraction. Multiplication. Division. Fractions. Exponents and Square Roots. Equations. Answers to Quiz. Appendix B. Summation Notation. References. Appendix C. Statistical Tables. Appendix D. Documentation of Data Files. Glossary of Terms. Index.

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Book Synopsis1. The Story of Small Business Lending.- Part I The Problem.- 2. Small Businesses Are Important to the Economy.- 3. Small Businesses and Their Banks: The Impact of the Great Recession.- 4. Structural Obstacles Slow Small Business Lending.- 5. What Small Businesses Want.- Part II The New World of Fintech Innovation.- 6. The Fintech Innovation Cycle.- 7. The Early Days of Fintech Lending.- 8. Technology Changes the Game: Small Business Utopia.- 9. Who will be the winners and Losers?.- 10. A Playbook for Banks.- 11. Paycheck Protection Program (PPP).- Part III The Role of Regulation.- 10. Regulatory Obstacles: Confusion, Omission, and Overlap.- 11. The Regulatory System of the Future.- Conclusion.- 12. The Future of Fintech and the American Dream.     

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Book SynopsisFor a century and a half artists and intellectuals of Europe have scorned the bourgeoisie. Applying a tradition of "virtue ethics" to our lives in modern economies, this title affirms American capitalism without ignoring its faults and celebrates the bourgeois lives we live, without supposing that they must be lives without ethical foundations.Trade Review"Deirdre McCloskey's unfashionable, contrarian, and compelling manifesto in favor of what she calls the bourgeois virtues starts with an uncompromising 'apology' for how private property, free labor, free trade, and prudent calculation are the font of most ethical good in modern society, not a moral threat to it....She writes with wonderful ease. Her style is conversational and lively, sometimes even cheeky, so that even the toughest concepts seem palatable." - Matt Ridley, Wall Street Journal "An impressive collection of intellectual riches." - Alan Ryan, New York Review of Books"

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Book SynopsisFrom colonial history to the present, Americans have passionately, even violently, debated the nature and the character of money. The author provides a deep history and a penetrating analysis of American thinking about money and the ways that this ambivalence unexpectedly intertwines with race.Trade Review"Michael O'Malley's new book is a magnificent piece of scholarship on a topic that is at once timely and surprising. He shows our twin national obsessions - money and race - dancing together across economic policy reports, the pages of literary fiction, the stage, the screen, and the airwaves. I recommend this book wholeheartedly." (Benjamin Reiss, Emory University)"

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Book SynopsisFamily businesses thrive in some of the world's toughest environments, providing vital lessons for businesses everywhere.   The bulk of the world’s growth in population and economic activity in the foreseeable future will be generated in the developing world. This is precisely where enterprising families dominate, operating very differently than their peers in more stable and affluent nations. These businesses not only survive but actually thrive in turbulent times, enduring wars, lawlessness, market failures, environmental disasters, and more. The world’s most advanced economies will increasingly experience these types of structural shocks and chronic uncertainties in the years ahead. The question is, what can they do about it?   In The Enduring Enterprise, Devin DeCiantis and Ivan Lansberg bring readers into the lives of families operating in emerging and frontier economies who rely on a unique portfolio of stabilizing s

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Book SynopsisAn essential guide for small business owners and entrepreneurs looking to use artificial intelligence to automate tasks, improve customer service, make better decisions, grow their businesses faster, and stay ahead of the AI curve.ChatGPT, machine learning, automation, natural language processing. Every day, it seems like there is a new AI term to learn and a new promise of how it will improve your work. But with tons of conflicting information, small business owners are left wondering exactly how to leverage AI technology to grow and, more importantly, stay competitive with larger companies. Cutting through the buzzwords and media frenzy, AI for Small Business is the road map to take you from overwhelmed to empowered. Opening with simple explanations of AI basics and clarification of myths, you are empowered to assess your goals to create a comprehensive AI strategy for your business—including information on selecting tools, a timeline for implement

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Book SynopsisFeaturing diagrams and drawings, this title contains practical tools and techniques to train your brain to solve problems, create solutions and make faster, better decisions.Trade ReviewIf everyone made decisions like Ken Watanabe, the world would be a better place * Seth Godin, author of Tribes *Problem Solving 101 teaches us to recognize the common elements in the decisions we face every day, and how to think carefully about them. It offers tricks and tips for every age * Dan Ariely, author of the New York Time bestseller Predictably Irrational *a business best seller * Business Week *This is an excellent primer on problem solving * Lowell Bryan, author of Mobilizing Minds *

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Book SynopsisFrom the minute it opened-on Christmas Day in 1865-it was Chicago's must-see tourist attraction, drawing more than half a million visitors each year. Families, visiting dignitaries, even school groups all made trips to the South Side to tour the Union Stock Yard. There they got a firsthand look at the city's industrial prowess as they witnessed cattle, hogs, and sheep disassembled with breathtaking efficiency. At their height, the kill floors employed 50,000 workers and processed six hundred animals an hour, an astonishing spectacle of industrialized death. Slaughterhouse tells the story of the Union Stock Yard, chronicling the rise and fall of an industrial district that, for better or worse, served as the public face of Chicago for decades. Dominic A. Pacyga is a guide like no other-he grew up in the shadow of the stockyards, spent summers in their hog house and cattle yards, and maintains a long-standing connection with the working-class neighborhoods around them. Pacyga takes readers through the packinghouses as only an insider can, covering the rough and toxic life inside the plants and their lasting effects on the world outside. He shows how the yards shaped the surrounding neighborhoods and controlled the livelihoods of thousands of families. He looks at the Union Stock Yard's political and economic power and its sometimes volatile role in the city's race and labor relations. And he traces its decades of mechanized innovations, which introduced millions of consumers across the country to an industrialized food system. Although the Union Stock Yard closed in 1971, the story doesn't end there. Pacyga takes readers to present day, showing how the manufacturing spirit lives on. Ironically, today the site of the legendary stockyard stench is now home to some of Chicago's most successful green agriculture companies. Marking the hundred-and-fiftieth anniversary of the opening of the stockyards, Slaughterhouse is an engrossing story of one of the most important-and deadliest-square miles in American history.

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Book SynopsisJoanna Parsons is an award-winning communications consultant, author and trainer based in Dublin, Ireland. She is the Founder and CEO of The Curious Route. She sat on the Board of Directors with the Institute of Internal Communications (IoIC) and in 2022 was awarded an IoIC Fellowship in recognition of her contribution to the profession. Previously she was Head of Internal Communications with An Garda Síochána, the Irish national police force. She is a Lecturer in Strategic Internal Communication with the Public Relations Institute of Ireland.

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Book SynopsisIn Return to Growth, Jon Moynihan analyses the UK's decades-long stagnant economy and looks at what can be done to resuscitate it.

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Book SynopsisRobert Benefield is an experienced technical leader who has decades of experience delivering robust on-demand services to solve hard problems in demanding ecosystems including banking and securities trading, medical and pharmaceutical, energy, telecom, government, and Internet services. His continual eagerness to learn and work with others to make a difference has taken him from building computers and writing code in the early days of the Internet at Silicon Valley startups to the executive suite in large multinational companies. He shares his unique experience in the hopes that others can continue to build on it without having to collect quite as many scars along the way. Table of ContentsIntroduction 1 Chapter 1: The Problem with IT Service Delivery 7 Approach #1: Reduce Delivery Friction 9 The Downsides of Targeting Delivery Friction 11 Approach #2: Managing Service Delivery Risk 12 The Downsides of Targeting Service Delivery Risk 14 The Essence of Delivery 15 Beginning the DevOps Journey 17 Summary 18 Chapter 2: How We Make Decisions 21 Examining the Decision-Making Process 22 Boyd and the Decision Process 23 The OODA Loop 26 The Ingredients of Decision Making 29 Ingredient 1: The Target Outcome 30 Delivering Measures over Outcomes 36 Ingredient 2: Friction Elimination 39 Ingredient 3: Situational Awareness 42 The Challenge of Trust 44 The Fragility of Mental Models and Cognitive Biases 45 Ingredient 4: Learning 48 Failing to Learn 48 The Pathway to Improved Decision Making 53 Summary 54 Chapter 3: Mission Command 55 The Origins of Mission Command 56 Learning How to Lead Effectively the Hard Way 57 Managing Through Unpredictability 58 Knowledge and Awareness Weaknesses 59 Misalignments 60 Misjudgment of Ecosystem Complexity 61 The Anatomy of Mission Command 62 Commander's Intent 63 Brief 66 Situational Overview 67 Statement of the Desired Outcome or Overall Mission Objective 67 Execution Priorities 67 Anti-Goals and Constraints 68 Backbriefing 69 Einheit: The Power of Mutual Trust 71 Creating Einheit in DevOps 74 Continual Improvement 75 Staff Rides 78 After Action Reviews 79 Organizational Impacts of Mission Command 80 Summary 81 Chapter 4: Friction 83 Understanding Ohno's Forms of Waste 84 Muda (Pure Waste) 86 Muri (Overburden) 109 Mura (Fluctuation and Irregularity) 113 See the Whole 125 Summary 126 Chapter 5: Risk 127 Cynefin and Decision Making 128 Ordered Systems 131 Unordered Systems 134 Reimagining Risk Management 143 Have Clear and Understood Target Outcomes 144 Make the Best Choice the Easiest Choice 145 Continually Improve Ecosystem Observability 147 Summary 151 Chapter 6: Situational Awareness 153 Making Sense of Our Ecosystem 154 The Mental Model 157 The Problems with Mental Models 158 Cognitive Bias 161 Gaining Better Situational Awareness 163 Framing 164 Finding and Fixing Framing Problems 165 Information Flow 169 Why Ecosystem Dynamics Matter 169 Meeting Your Information Flow Needs 172 Analysis and Improvement 181 Summary 182 Chapter 7: Learning 183 The Emergence of Skills Attainment Learning 184 The Rise of the One Right Way 186 Outcome-Directed Learning 188 Creating a Learning Culture 191 Day-to-Day Kata 191 Improvement and Problem-Solving Kata 192 The Coaching Practice 193 Summary 195 Chapter 8: Embarking on the DevOps Journey 197 The Service Delivery Challenge 204 Traditional Delivery Fog in the Service World 205 The Challenge of the "ilities" 207 The Path to Eliminating Service Delivery Fog 209 The Role of Managers in Eliminating Service Delivery Fog 210 Identifying What You Can or Cannot Know 214 Ways the Team Can Eliminate Service Delivery Fog 219 Summary 220 Chapter 9: Service Delivery Maturity and the Service Engineering Lead 221 Modeling Service Delivery Maturity 223 The Example of Measuring Code Quality 224 Service Delivery Maturity Model Levels 225 Service Delivery Maturity Areas of Interest 228 Configuration Management and Delivery Hygiene 232 Supportability 235 Single Point of Failure Mitigation and Coupling Management 239 Engagement 241 The Service Engineering Lead 243 Why Have a Separate Rotating Role? 244 How the SE Lead Improves Awareness 246 Organizational Configurations with the SE Lead 248 Challenges to Watch Out For 250 Incentivizing Collaboration and Improvement 251 Developers Running Production Services 253 Overcoming the Operational Experience Gap 254 Summary 256 Chapter 10: Automation 257 Tooling and Ecosystem Conditions 258 Building Sustainable Conditions 260 5S 261 Seeing Automation 5S in Action 278 Tools & Automation Engineering 283 Organizational Details 285 Workflow and Sync Points 285 Summary 287 Chapter 11: Instrumentation and Observability 289 Determining the "Right" Data 291 Know the Purpose and Value 293 Know the Audience 297 Know the Source 302 Making the Ecosystem Observable 307 Instrumenting for Observability 310 Instrumenting Development 310 Instrumenting Packaging and Dependencies 314 Instrumenting Tooling 316 Instrumenting Environment Change and Configuration Management 317 Instrumenting Testing 319 Instrumenting Production 320 Queryable/Reportable Live Code and Services 321 Presenting Task, Change, Incident, and Problem Records Together 321 Environment Configuration 322 Logging 323 Monitoring 324 Security Tracking and Analysis 325 Service Data 326 Pulling It All Together 327 Instrumenting a Wastewater Ecosystem 328 Instrumenting an IT Ecosystem 331 Summary 333 Chapter 12: Workflow 335 Workflow and Situational Awareness 336 Managing Work Through Process 337 Managing Work Organically 339 The Tyranny of Dark Matter 340 Learning to See the Disconnects in Action 343 Resolving Disconnects by Building Context 347 Visualizing the Flow 349 Workflow Board Basics 351 State Columns 352 State Columns for Operations 353 Swim Lanes 355 Task Cards 358 Preventing Dark Matter 359 Using the Board 362 Seeing the Problems 363 Limiting Work in Progress 365 The Limits of a Workflow Board 367 Managing the Board 367 Managing Flow and Improvement 368 Summary 368 Chapter 13: Queue Master 371 An Introduction to the Queue Master 372 Role Mechanics 374 "Follow the Sun" Queue Mastering 384 Queue Master Rollout Challenges 389 Team Members Don't See the Value 389 More Traditionally Minded Managers Thwarting Rollout 390 Pushy Queue Masters 391 Junior Team Members as Queue Masters 391 Queue Masters Who Struggle to Lead Sync Points 394 Summary 394 Chapter 14: Cycles and Sync Points 395 Inform, Align, Reflect, and Improve 396 Top-Down Alignment Control Approach 397 Alignment Through Iterative Approaches 397 Service Operations Synchronization and Improvement 400 The Tactical Cycle 400 Important Differences Between Kickoffs and Sprint Planning 404 Daily Standup 408 Retrospective 411 General Meeting Structure 413 The Learning and Improvement Discussion 415 The Strategic Cycle 421 Strategic Review 424 General Review Structure 426 A3 Problem Solving for the Strategic Review 427 Summary 432 Chapter 15: Governance 433 Factors for Successful Governance 434 Meeting Intent 435 No Target Outcome Interference 437 Maintain Situational Awareness and Learning 438 Common Governance Mistakes 440 Poor Requirement Drafting and Understanding 440 Using Off-the-Shelf Governance Frameworks 445 Out-of-the-Box Process Tooling and Workflows 450 Tips for Effective DevOps Governance 453 Understand Governance Intent 454 Make It Visible 454 Propose Reasonable Solutions 456 Automation and Compliance 458 Be Flexible and Always Ready to Improve 458 Summary 460 Appendix 461 9780133847505 TOC 6/7/2022

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Book SynopsisVolume two includes articles about the Russia-Ukraine war and argues that this tragic conflict was preventable.

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Book SynopsisHow women can improve their productivity, happiness, and physical well-being by keeping their natural cycles in mind and working with them (rather than ignoring them).In the FLO teaches women how to use their 28-day cycle to optimize their life by letting their internal clock and natural rhythms guide time management, diet, fitness, etc. (This is so simple and yet under-utilized it is shocking. It makes perfect sense when you think about it: You have different energy levels at different times of the month, different libido levels, etc. so why not use foresight to plan projects for when you are at your most effective, and understand when you need more emotional connection with others?)There are specific tips on what to eat and how to exercise depending on what phase you are inand it works. Women are getting promotions, losing weight, and in one case thus far, literally clearing their endometriosis by using the cycle syncing method.

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Book SynopsisNEW YORK TIMES BESTSELLER: The host of The School of Greatness podcast gives you the practical tools to achieve true greatnessat home, at work, and in your community (Dr. Joe Dispenza)!Discover the mindset shifts you need to reconnect with your purpose, overcome self-doubt, and fulfill your dreams.Are you living your most authentic life? Are you leaning into your purpose or running away from it? Is this the story you want your future self to tell or do you ache for something more?Through his breakthrough discoveries, New York Times best-selling author Lewis Howes reveals how you can rewrite your past to propel yourself into a powerful and abundant future. With raw and revealing personal stories, science-backed strategies from industry-leading experts, and step-by-step guidance, you will learn how to: Clearly define a Meaningful Mission to enhance your purpose for this season of life Identify the root causes of se

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Book SynopsisDO YOU WANT TO TAKE YOUR TRADING TO THE NEXT LEVEL?To earn a living as a trader, even part time, takes consistency. Most first-time investors find today's turbulent markets are anything but consistent. To keep from throwing your money away following obsolete tradingstrategies, you need a seasoned mentor like Sarah Potter to provide the latest insight, training, techniques, and action steps to become the trader you want to be.How You Can Trade Like a Pro holds the answer to fulfilling your dream of earning an income by trading.Written by an educator who now trades full time, this how-to book is unmatched in its clarity and to-the-point explanations. You will quickly develop a solid foundation of theory and professional techniques for tradingmultiple markets including options on stocks and ETFs as well as futures contracts. Unlike many nuts-and-bolts investing books, this holistic guide helps you through the technical and emotional process of trading, wit

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Book Synopsis"The gold standard for communication training programs."âUSA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it?Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method

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Book SynopsisAdvance praise for Carrots and Sticks Don't Work:"Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em"This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International"Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practicalexamples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources"The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you providemeaningful long-term benefits fTable of ContentsIntroduction; Chapter 1: The Last Guy Sat There; Chapter 2: Why Employee Engagement Matter; Chapter 3: Engagement versus Motivation; Chapter 4: Why Traditional Reward and Recognition Programs Fail; Chapter 5: Engagement through RESPECT; Chapter 6: RESPECT; Chapter 7: Recognition; Chapter 8: Empowerment; Chapter 9: Supportive Feedback; Chapter 10: Partnering; Chapter 11: Expectations; Chapter 12: Trust; Chapter 13: Putting it All Together

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Book SynopsisBusiness Research Methods covers all the stages in undertaking research using a clear, structured step-by-step guide. Christina Quinlan's qualitive and holistic approaches are combined with William Zikmund's quantitative and advanced methods in this fully updated third edition, to give students a broad spectrum of approaches for their research project. This comprehensive text is essential reading for all business students getting to grips with research methods for their project.Table of ContentsPart I: Introduction 1. Introducing Business Research 2. Developing Research Skills 3. Understanding Research Ethics 4. Understanding Research Philosophy and The Role of Theory Part II: Beginning the Research Process 5. The Literature Review 6. Quantitative Research: An Introduction 7. Qualitive Research: An Introduction 8. Research Methodology and Design 9. Understanding Populations and Sampling 10. Writing the Research Proposal Part III: Data Gathering 11. Fieldwork and Observation 12. Interviews and Focus Groups 13. Surveys and Questionnaires 14. Attitude Measurement Part IV: Dealing with Data 15. Managing Data and Introducing Data Analysis 16. Analyzing Qualitative Data 17. Analyzing Quantitative Data 18. Completing and Presenting the Research

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Book SynopsisEvery leader has a number!Millions of people around the world use the nine-point Enneagram system to analyze their personality strengths. Now for the first time, renowned Enneagram expert Ginger Lapid-Bogda shows how to use this personality typing system to reach your full potential as a leader and to pinpoint your core leadership style.âœA unique combination of business savvy, organization development, and in-depth self-development perspectives.â-Colleen Gentry, senior vice president for Executive Development, Wachovia CorporationâœChock-full of excellent suggestions and astute examples that . . . provide readers with a multitude of teachable moments.â-Beverly Kaye, Ph.D., founder/CEO of Career Systems International and coauthor of Love 'Em or Lose 'Em: Getting Good People to StayâœDr. Lapid-Bogda adroitly describes how different types of people fulfill the core competencies of leadership in their own ways.â-Helen Palmer, author of The EnneaTable of Contents 1: Understanding Who You Are (Enneagram Typing chapter) 2: Drive for Results 3: Strive for Self-Mastery 4: Know the Business 5: Communicate Skillfully 6: Think and Act Strategically 7: Develop Others 8: Make Optimum Decisions 9: Build and Lead High-Performing Teams 10: Take Charge of Change 11: Summary chapter

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Book SynopsisExplores the fundamental leadership qualities that author considered useful to success, then shows how one can apply those qualities to achieve breakthrough success in virtually various endeavors.Trade Review"Winning is not a something thing, it is an all the time thing. You don't win once in a while, you don't do things right once in a while, you do them right all the time. Winning is a habit, unfortunately so is losing...."---Vince Lombardi, June 22, 1970

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Book SynopsisWith nearly a million copies sold, Security Analysis has been continuously in print for more than sixty years. No investment book in history had either the immediate impact, or the long-term relevance and value, of its first edition in 1934. By 1951, seventeen years past its original publication and more than a decade beyond its revised and acclaimed 1940 second edition, authors Benjamin Graham and David Dodd had seen business and investment markets travel from the depths of Depression to the heights of recovery, and had observed investor behavior during both the calm of peacetime and the chaos of World War II.The prescient thinking and insight displayed by Graham and Dodd in the first two editions of Security Analysis reached new heights in the third edition. In words that could just as easily have been written today as fifty years ago, they detail techniques and strategies for attaining success as individual investors, as well as the responsibilities of corpor

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Book SynopsisPerfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including:Communication SkillsPunctualityDecision MakingEmpowerment and DelegationTechnical Skill DevelopmentPeople Skills and Relationship-buildingCoaching OthersCustomer CareAttitudeHandling Personal ProblemsCreativity and InnovationMeeting DeadlinesLeadership SkillsNegotiation SkillsAppearanceSelf-esteem and ConfidenceEfficient Use of TimeProblem Solving and Conflict ResolutionTeamworkEmotional IntelligenceOverall ProductivityLoyaltyResistance to ChangeProject ManagementSafety

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Book SynopsisWithin 6 months of beginning their careers full of promise and hope, most traders are literally out of money and out of trading. This work reduces the likelihood that you may have to pay this "traders' tuition," by detailing a market-proven program for weathering those first few months and becoming a profitable trader from the beginning.

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Book SynopsisWhat's wrong with being a "people pleaser?" Plenty!"A fascinating book... If you struggle with where, when, and how to draw the line between your own desires and the demands of others, buy this book!"­­Kay Redfield Jamison, bestselling author of An Unquiet Mind and Night Falls FastPeople pleasers are not just nice people who go overboard trying to make everyone happy. Those who suffer from the Disease to Please are people who say "Yes" when they really want to say "No." For them, the uncontrollable need for the elusive approval of others is an addiction. Their debilitating fears of anger and confrontation force them to use "niceness" and "people-pleasing" as self-defense camouflage.Featured on NBC's "Today," The Disease to Please explodes the dangerous myth that "people pleasing" is a benign problem. Best-selling author and frequent "Oprah" guest Dr. Harriet Braiker offers clear, positive, practical, and easily do-able steps tTable of ContentsIntroduction Chapter 1: The Disease to Please Triangle: The Price of Nice Part One: People-Pleasing Mindsets Chapter 2: Toxic Thoughts Chapter 3: It’s Okay Not to Be Nice Chapter 4: Putting Others First Chapter 5: There’s More to You Than How Much You Do Chapter 6: Nice People Can Say “No” Part Two: People-Pleasing Habits Chapter 7: Learning to Please: Approval Addiction Chapter 8:Why Can’t You Get Your Parents’ Approval? Chapter 9: Love at All Costs Chapter 10: Romantic Addiction Part Three: People-Pleasing FeelingsChapter 11: Once More,Without Feelings Chapter 12: The Fear of Anger Chapter 13:Words Can Really Hurt You Chapter 14: How Far Would You Go to Avoid a Confrontation? Chapter 15: Small Steps, Big Changes The 21-Day Action Plan for Curing the Disease to PleaseA User’s Guide to the 21-Day Action Plan Day 1: Don’t Say “Yes”When You Want to Say “No” Day 2: The Broken Record Technique Day 3: The Counteroffer Day 4:What to Say If You Want to Say “No”: The SandwichTechnique Day 5: The Reverse Sandwich Technique Day 6: Rewriting the Ten Commandments of People-Pleasing Day 7: Rewriting the Seven Deadly Shoulds Day 8: Taking Care of You Day 9: Talking Yourself Out of Approval Addiction Day 10: To Do or Not to Do, That Is the Question Day 11: Tag, You’re ItDay 12: It’s Okay Not to Be Nice Day 13: The Anger Scale Day 14: The Relaxation Breath Day 15: Anger-Up Day 16: Anger-Down Day 17: TIME OUTDay 18: Stress Inoculation Day 19: Solve a Problem with a Friend, Not for a Friend Day 20: Correcting Faulty Assumptions Day 21: Celebrate Your Cure Epilogue: Some Final Thoughts

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Book SynopsisOffering investing do's and don'ts that help you multiply your money, this book gives techniques for building a profitable portfolio. It helps you: accurately gauge the market; buy and sell stocks at just the right moment; seize opportunities presented by market corrections; take advantage of the rich potential of mutual funds; and more.Table of ContentsPreface. Acknowledgements. 24 Essential Lessons for Investment Success. Lesson 1: What Every Investor Should Know Going in. Lesson 2: Getting Started: There's No Time Like the Present! Lesson 3: Follow a System Rather Than your Emotions. Lesson 4: Fundamental Analysis or Technical Analysis? Lesson 5: First Among Fundamentals: Earnings and Sales. Lesson 6: Relative Price Strength: A Key Technical Tool. Lesson 7: Know a Stock by the Company It Keeps. Lesson 8: The Importance of Volume and Sponsorship. Lesson 9: How to Buy at Just the Right Moment. Lesson 10: How Chart Patterns Lead to Big Profits. Lesson 11: How to Read Stock Charts Like a Pro. Lesson 12: How to Gauge the Stock Market's Health. Lesson 13: How to Spot When the Market Hits a Top. Lesson 14: How to Spot When the Market Bottoms. Lesson 15: Putting the Stock-Picking Puzzle Together. Lesson 16: how to Find New Investment Ideas in Investor's Business Daily. Lesson 17: Growth vs. Value investing. Lesson 18: Don't Try to Be a Jack-of-all-Trades. Lesson 19: What's the Right Mix for Your Portfolio? Lesson 20: Sell Rules Every Investor Should Master. Lesson 21: More Sell Rules Every Investor Should Master. Lesson 22: How to Make a Million with Mutuals. Lesson 23: Too Busy? How to Use Investor's Business Daily in Twenty Minutes. Lesson 24: How to Make the Most of Investor's Business Daily, Investors.com, and Other Online Resources. Appendix A. Appendix B. Recommended Reading List. Glossary. Index.

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Book SynopsisConsumer and industrial products have evolved significantly over the last century, from physical to virtual products, services, and hybrid products. Product management has had to change and adapt to the rapidly changing business environments. This textbook offers an in-depth look into the role, what the job entails, and what skills it requires.Product managers are required to manage the ideation, development, production, marketing, and distribution of a product. This book: highlights the content and skills required to be an effective product manager including strategy, marketing management, technology, project management, and design; provides frameworks for developing and executing effective strategies throughout the life cycle of a product with the help of case studies and examples; highlights the unique considerations and processes underpinning digital product creation; and explores marketing strategies including various channels for digital marketing and how product managers can use these effectively. Detailed and lucid, this book will be of interest to teachers and students of product management, brand management, management, and business studies.

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Book SynopsisThe classic book that introduced the investment industry to the concept of trading psychology.   With rare insight based on his firsthand commodity trading experience, author Mark Douglas demonstrates how the mental matters that allow us function effectively in society are often psychological barriers in trading. After examining how we develop losing attitudes, this book prepares you for a thorough “mental housecleaning” of deeply rooted  thought processes. And then it shows the reader how to develop and apply attitudes and behaviors that transcend psychological obstacles and lead to success.   The Disciplined Trader helps you join the elite few who have learned how to control their trading behavior (the few traders who consistently take the greatest percentage of profits out of the market) by developing a systematic, step-by-step approach to winning week after week, month after month.   The book is divided into three parts

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Book SynopsisThe fourth edition of Accounting: Understanding and Practice by Danny Leiwy and Robert Perks has been fully revised throughout and updated in accordance with the International Financial Reporting Standards. Ample practice illustrations and examples help present the subject in relation to a business world to which readers can easily relate.Table of ContentsPart One: Introduction to Financial Accounting The statement of financial position (balance sheet) and what it tells usThe income statement (profit and loss account)The development of financial reportingRatios and interpretation: a straightforward introduction How the stock market assesses company performance Cash flow statements: understanding and preparation Advanced interpretation of company and group accounts Current issues in financial reporting Bookkeeping to trial balance Trial balance to final accounts Part Two: Financial ManagementFinancing a business Management of working capital Part Three: Introduction to Management AccountingIntroduction to management accounting Investment appraisal Budgetary planning and control Absorption costing Marginal costing and decision-making Standard costing and variance analysis Online material:Chapter: Incomplete recordsAppendix: Developments in management accounting

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Book SynopsisThroughout the seven editions of this book, Harrower has successfully deconstructed the process of laying out newspaper pages. For journalism students and professionals alike, countless designers have used this book to learn how to design and improve their skills as visual communicators. Harrowerâs unique voice and quirky sense of humor are still very much alive in the seventh edition.Table of ContentsIntroduction PrefaceQuick historyCurrent trendsDigital news designLooking aheadChapter 1: Fundamentals What it’s calledTools of the tradeBasic typographyFour basic elementsHeadlinesTextPhotosCutlinesDrawing a dummyA broadsheet dummyA tabloid dummyExercisesChapter 2: Story Stories without artMug shotsText shapesPhotos on the pageHorizontal photosVertical photosSquare photosDominant photosThe picture comboExercisesChapter 3. Page Design The gridPages without artPages with artModular page designFront page designDesigning Page OneMaking stories fitInside pagesDouble trucksBad juxtapositionsRules of thumbExercisesChapter 4. Photos Photo guidelinesPhoto constructsCompelling photosWeak photosFrom camera to pageProcessing digital imagesSizing photosHalftones & screensScanning imagesCropping photosStand-alone photosThe photo columnPhoto spreadsPhoto spread guidelinesStudio shotsPhoto illustrationsIllustrationsRisky businessExercisesChapter 5. Nuts & Bolts The flagLogos and sigsLiftout quotesDecks and summariesBylinesCredit linesSpacingRules and boxesRefers and promosBreaking up textJumpsChapter 6. Graphics Alternative Story FormsA.S.F. presentationsFast factsBio boxesListsChecklistsQ&A’sQuizzesSurveys and pollsQuote collectionsCharts and graphsTablesRatingsTimelinesStep-by-step guidesDiagramsMapsGraphics packagesPackage planningGraphics guidelinesGraphics galleryChapter 7. Special Effects Bending the rulesThe Stewart variationsWraparounds and skewsPhoto cutoutsMortises and insetsScreens and reversesDisplay headlinesColorAdding color to a pageColor guidelinesPrinting full colorChapter 8. The Redesign Redesigning your paperEvaluating your paperGathering examplesCompiling a shopping listBuilding prototypesTesting and promotionWriting a stylebookLaunching and following upRedesign galleryAppendix Exercise answersGlossaryIndexAcknowledgmentsCredits

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Book SynopsisMarketing Management: A Contemporary Perspective provides a fresh new perspective on marketing from some of the leading researchers in Europe. The book offers students and practitioners the comprehensive coverage they need to make the right decisions to create and implement highly successful marketing strategies. This exciting new edition includes updated cases and combines scholarly international research with relevant and contemporary examples from markets and brands across the world. The authors combine their experience as researchers and industry consultants to provide the conceptual and theoretical underpinning of marketing and empirical research, helping students to understand how marketing concepts can be applied and implemented. The book covers a full range of industries including business-to-customer, business-to-business, services marketing, retailing and international marketing from companies around the globe.Table of Contents1 Setting the Scene for MarketingPART ONE Laying the Groundwork: Shaping Marketing Strategies2 The Key Aspects of Marketing Strategy3 Analysis of the Initial Strategic Situation4 Formulation, Evaluation and Selection of Marketing StrategiesEnd of Part Case Study: Tesla Motors Inc: Silicon Valley is getting started to e-nable mobility for the massesPART TWO The Marketing Mix5 Product Decisions6 Pricing: Making Profitable Decisions7 Sales Decisions8 Communication Decisions9 Tying the Knot with CustomersEnd of Part Case Study: Jagermeister: Teaching an Old Brand New TricksPART THREE Marketing in Specific Contexts10 Business-to-Business Marketing11 Marketing of Services12 International MarketingEnd of Part Case Study How Amazon Establishes a Global Reach in E-TailingPART FOUR Marketing Implementation13 Marketing and Sales Organization14 Marketing and Sales Information Systems15 Marketing and Sales Management Control16 Human Resource Management in Marketing and Sales17 Market OrientationEnd of Part Case Study: Nespresso: How Market Orientation helps create and protect an iconic brandEnd of Part Case Study: How IBM reinvented itselfAppendix: Theories and Technique

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