Business, Finance & Law Books

Book SynopsisWhen Profit from the Core was published in 2001, it became an international bestseller, helping hundreds of companies find their way back to profitable growth after the bursting of the Internet bubble. The 2007 global financial meltdown reaffirmed the perils of pursuing heady growth through untested strategies, as firms in industries from finance to retailing to automobiles strayed too far from their core businesses and suffered the consequences. In this updated edition of Profit from the Core, authors Chris Zook and James Allen show that a renewed focus on the core is more critical than ever as firms seek to rebuild their competitive advantage coming out of the downturn—and that a strong core will be the foundation for successful expansion as the economy recovers. Based on more than ten years of Bain & Company research and analysis and fresh examples from firms responding to the current downturn, the book outlines what today’s exTable of ContentsTable of Contents Foreword Preface Acknowledgements Chapter 1 Desperately Seeking Growth Chapter 2 The Pro?table Core Chapter 3 The Alexander Problem Chapter 4 The Rede?nition Dilemma Chapter 5 Growing from the Core Notes Bibliography Index About the Author

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Book SynopsisSuccessful leaders know that leadership is less often about having all the answersand more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness.In What to Ask the Person in the Mirror, leadership expert Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career. He lays out areas of inquiry, including questions such as: Do I clearly articulate my vision and top priorities to my employees and key constituencies? Does the way I spend my time enable me to achieve my top priorities? Do I give subordinates timely and direct feedback they can act on? Do I actively seek feedback myself? Have I developed a succession roadmap? Is my organization's design aligned with the achievement of its objectives? Is my leadershipTrade Review"The areas appear as chapters with a concluding section that underlines his findings, making the book easy to follow." -- Director magazine "Leaders don't have all the answers ... When you're unsure what to do next, it's time to answer the questions that Kaplan poses in his seven steps." -- Dallas Morning News "Kaplan's business philosophy, applicable to everyone from CEOs to new college graduates, begins with a willingness to ask questions." -- Chicago Tribune "the key strength of the book is its practical approach. -- People Management "In his timeless book, What to Ask the Person in the Mirror, Kaplan offers seven basic types of inquiry or areas of focus--actually a system of inquiry that ties the leadership function together--that you should be looking at on a regular basis." - LeadershipNow "Kaplan is part of a refreshing vanguard of management scholars who no longer view the CEO as a superhero, the corner office Zeus who creates value by force of will and top-down edict. Rather, the modern executive is reflective, empathetic, full of self-awareness, someone who leads by example and by motivation, not by power and fear." -- BNET "...Kaplan argues against the notion that great leadership is about having all the answers. He believes that leadership skills can be learned--and that many of these skills require executives to rethink their conception of what a superb leader actually does. Developing and practicing these skills requires hard work and may demand that talented executives overcome some degree of discomfort and even anxiety in order to raise their game." -- HBS Working Knowledge "Throughout the cabinet file of information stacked into these pages, challenging questions are asked that will make you ponder the success rate of leadership strategies you employ." -- Kennedy Book Reviews "Grab a copy of this easy-to-read yet deeply insightful book." -- 800 CEO READ "Reading Rob Kaplan's brilliant new book is like being coached by a great mentor. Written clearly and lucidly, with dozens of real-world examples, Kaplan's savvy and practical advice results from hundreds of outstanding leaders he has mentored successfully. Don't just read it--incorporate his ideas into your leadership." -- Bill George Author, True North; professor of management practice, Harvard Business School "Rob Kaplan is an outstanding leader and business executive. In What to Ask the Person in the Mirror, he provides a valuable and adaptable framework that can be used by business and nonprofit leaders. This book lays out the important questions that leaders should ask in order to achieve their goals and reach their potential." -- Henry M. Paulson, Jr. Seventy-fourth Secretary of the U.S. Department of the Treasury; Chairman and CEO , Goldman Sachs (1999--2006) "Kaplan succeeds in translating his vast knowledge of the leadership field into clear, graceful language, almost as if he is having a conversation with the reader. He tells engaging stories to illustrate his general points--the most effective way to give abstract concepts life. This book should have a wide readership." -- Doris Kearns Goodwin Pulitzer Prize--winning presidential historian and author, Team of RivalsTable of Contents1. Vision and priorities 2. Managing your time 3. Giving and getting feedback 4. Succession planning and delegation 5. Evaluation and alignment 6. The leader as role model 7. Reaching Your Potential 8. Bringing it all together

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Book SynopsisThe life and genius of Henry Royce, the outstanding, retiring, and often tyrannical founder of Rolls-RoyceTrade Review"Here, Peter Reese tells the story of Frederick Henry Royce, who, despite two years of formal education and his father dying in the poorhouse when he was nine years old, built the company form nothing." * This England *Feature in Country Life magazine * Country Life magazine *"Eminently readable, fascinating and quite readable..." * Auto Express *

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Book SynopsisHow does one spot the bottom of a bear market? What brings a bear to its end?There are few more important questions to be answered in modern finance. Financial market history is a guide to understanding the future. Looking at the four occasions when US equities were particularly cheap - 1921, 1932, 1949 and 1982 - Russell Napier sets out to answer these questions by analysing every article in the Wall Street Journal from either side of the market bottom.In the 70,000 articles he examines, one begins to understand the features which indicate that a great buying opportunity is emerging.By looking at how markets really did work in these bear-market bottoms, rather than theorising how they should work, Napier offers investors a financial field guide to making the best provisions for the future.This new edition includes a brand new preface from the author and a foreword by Merryn Somerset Webb.

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Book SynopsisMore than ten years after his first bestselling book, The E-Myth, changed the lives of hundreds of thousands of small business owners, Michael Gerber椮trepreneur, author, and speaker extraordinaire楩res the next salvo in his highly successful E-Myth Revolution. Drawing on lessons learned from working with more than 15,000 small, medium-sized, and very large organisations, Gerber has discovered the truth behind why management doesn't work and what to do about it. Unearthing the arbitrary origins of commonly held doctrines such as the omniscience of leader (Emperor) and the most widely embraced myth of all擨e E-Myth Manager offers a fresh, provocative alternative to management as we know it. It explores why every manager must take charge of his own life, reconcile his own personal vision with that of the organisation, and develop an entrepreneurial mind-set to achieve true success.

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Book SynopsisTable of ContentsIntroduction 1 Part 1: What’s Unique about Corporate Finance 5 Chapter 1: The Tale of Corporate Finance 7 Chapter 2: Introducing Finance Land 15 Chapter 3: Pitching Your Story for Money 35 Part 2: Making a Statement 45 Chapter 4: Staying Balanced 47 Chapter 5: Incoming Income 59 Chapter 6: Going with the (Cash) Flow 67 Chapter 7: Mastering Metrics 75 Chapter 8: Calculating Capital 97 Part 3: Valuations on the Price Tags of Business 115 Chapter 9: Determining Present and Future Values: Time Is Money 117 Chapter 10: Calling in the Cavalry 125 Chapter 11: Bonding Over Business 143 Chapter 12: Savvy Stock Sales 159 Chapter 13: Pricing Probability from Derived Value 173 Part 4: A Wonderland of Risk Management 183 Chapter 14: Managing Uncertainty 185 Chapter 15: Through the Looking Glass of Modern Portfolio Theory 197 Chapter 16: Financially Engineering Yourself Deeper Down the Rabbit Hole 217 Chapter 17: Weighing Capital 233 Part 5: Financial Management 243 Chapter 18: Assessing Financial Performance 245 Chapter 19: Forecasting Finances 263 Chapter 20: Getting the Deets on M&A 277 Part 6: The Part of Tens 295 Chapter 21: Ten Things You Need to Know about International Finance 297 Chapter 22: Ten Things You Need to Understand about Behavioral Finance 313 Index 325

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Book SynopsisTrade Review"Internet Spaceships Are Serious Business is one of the most comprehensive collections of works on EVE Online ever produced, but written in language that is accessible to the uninitiated reader. It captures a side of EVE that is often lost in academic writings, and each chapter stands as a snapshot in time of one of the world’s most unique and well-studied massively multiplayer online games."—Brendan Drain, MMO expert"A book as unique as EVE itself—it will make you think, help you understand a game you may never play, and afford a glimpse onto a less traveled byway of the gaming universe. The roster of authors is delightfully varied, with contributions from archivists, developers, players, PhD students, and researchers, broadening inquiry into a thoughtful, engaging treatment of a cherished game."—Bonnie Nardi, author of My Life as a Night Elf Priest: An Anthropological Account of “World of Warcraft”*\"By addressing everything from collaboration to conflict, from economics to embodiment, the authors of Internet Spaceships Are Serious Business use the specific case study of EVE Online to investigate how emerging digital technologies reshape selfhood and society."—Tom Boellstorff, author of Coming of Age in Second Life: An Anthropologist Explores the Virtually Human"This work serves as an excellent consideration of the world of EVE Online for any researcher."—American Journal of PlayTable of ContentsContents Glossary of EVE Online Jargon Introduction Marcus Carter, Kelly Bergstrom, and Darryl Woodford 1. EVE Online for the Uninitiated Kelly Bergstrom and Marcus Carter 2. EVEOnline Is Hard and It Matters Christopher Paul 3. Virtual Interstellar Travel William Sims Bainbridge 4. Universes, Metaverses, and Multiverses Kjartan Pierre Emilsson 5. The Digital Grind: Time and Labor as Resources of War in EVE Online Oskar Milik 6. The Russians Are Coming! Stereotypes and Perceptions of “Russianness” in EVE Online Catherine Goodfellow 7. The Art of Selling Trust Chribba 8. We Play Something Awful: Goon Projects and Pervasive Practice on Online Games Richard Page 9. The Accidental Spymaster Keith Harrison 10. The Evolution of Player Organizations: A Goonswarm Perspective The Mittani (Alexander Gianturco) 11. RIP Vile Rat: Makeshift Memorials in EVE Online Martin R. Gibbs, Marcus Carter, and Joji Mori 12. Imagined Capsuleers: Reframing Discussions about Gender and EVE Online Kelly Bergstrom 13. The Social System in EVE Online Mantou (Zhang Yuzhou) 14. Do EVE Online Players Dream of Icelandic Spaceships? The Role and Mechanisms of Co-creation in CCP’s Success Jedrzej Czarnota 15. EVEOnline as History Nick Webber 16. On the EVE of Preservation: Conserving a Complex Universe Kristin MacDonough, Rebecca Fraimow, Dan Erdman, Kathryn Gronsbell, and Erica Titkemeyer Contributors Index

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Book SynopsisFully revised and updated second edition. This is your one-stop, definitive resource as you prepare for a secure and comfortable retirement.Investment and personal finance experts Larry Swedroe and Kevin Grogan present uniquely comprehensive coverage of every important aspect you need to think about as you approach retirement, including:Social Security, Medicare, investment planning strategy, portfolio maintenance, preparing your heirs, retirement issues faced by women, the threat of elder financial abuse, going beyond financials to think about your happiness, and much more.These topics are explained with the help of specialists in each subject. And everything is based on the science of investing evidenced with studies from peer-reviewed journals.Overall, this adds up to a complete retirement guide, packed with the latest and best knowledge. Don''t enter your retirement without it.

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Book SynopsisA journey through the Index Revolution from the man who started it all Stay the Course is the story the Vanguard Group as told by its founder, legendary investor John C. Bogle. This engrossing book traces the history of Vanguardthe largest mutual fund organization on earth. Offering the world's first index mutual fund in 1976, John Bogle led Vanguard from a $1.4 billion firm with a staff of 28 to a global company of 16,000 employees and with more than $5 trillion in assets under management. An engaging blend of company history, investment perspective, and personal memoir, this book provides a fascinating look into the mind of an extraordinary man and the company he created. John Bogle continues to be an inspiring and trusted figure to millions of individual investors the world over. His creative innovation, personal integrity, and stubborn determination infuse every aspect of the company he founded. This accessible and engaging book will help you: Explore the history of some of VTable of ContentsAbout Stay the Course xiii Foreword by Burton G. Malkiel xvii Part I. The Story of Vanguard 1 Chapter 1 1974:The Prophecy 3 Chapter 2 1945–1965: The Background –Blair, Princeton, Fortune, and Wellington 9 Chapter 3 1965–1974:The “Go-Go” Era, the Aftermath, and the Formation of Vanguard 17 Chapter 4 The Index Fund Revolution: From Birth to Dominance 37 Chapter 5 1974–1981: A New Beginning 53 Chapter 6 1981–1991: Setting the Stage for Future Growth 75 Chapter 7 1991–1996: Preparing for a New Mutual Fund Industry 89 Chapter 8 1996–2006: The ETF Revolutionizes Indexing 107 Chapter 9 2006–2018: The Momentum Continues – Strategy Follows Structure 121 Chapter 10 Caring: The Founder’s Legacy 149 Part II. The Vanguard Funds 163 Chapter 11 Wellington Fund: Vanguard’s Alpha and Omega 165 Chapter 12 The Index Funds 177 Chapter 13 The Windsor Funds 187 Chapter 14 The PRIMECAP Funds 195 Chapter 15 The Bond Funds 205 Chapter 16 Problems and Perspectives 217 Part III. The Future of Investment Management 227 Chapter 17 The Fund Industry Becomes Mutual 229 Chapter 18 The Challenge to the S&P 500 Index Fund 241 Chapter 19 “The Financial Institutions Act of 2030” 249 Part IV. Personal Refl ections 255 Chapter 20 What Really Matters: A Memoir 257 Index 281 Books by John C. Bogle 293

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Book SynopsisThe Art of Leadership is based on two ideas:  1.  Leadership will take place to the extent the leader cares about the work to be done.  Equally important, the leader must care about people.  Neither of these qualities is sufficient without the other, and neither can be false.  People know when the leader cares.  When the leader is committed to the task and is concerned about people, these qualities serve as magnets and motivators to followers, and their potential for achievement becomes enormous.2.  Leadership is an art that can be developed through mastery of nine key areas of success.  The successful leader must possess knowledge and skills in the following areas:  understanding leadership variables, the power of vision, the importance of ethics, the empowerment of people, leadership principles, understanding people, multiplying effectiveness, developing others, and performance management. The difference bTable of ContentsChapter 1 The Importance of Leadership: Setting the StageChapter 2 The Leadership EquationChapter 3 Leadership Qualities, Characteristics of Followers, and Situational FactorsChapter 4 The Importance of Vision and the Motive to LeadChapter 5 Organizational ClimateChapter 6 Leadership EthicsChapter 7 The Role of Values and Ethics at WorkChapter 8 Leadership AuthorityChapter 9 Empowerment in the Workplace and the Quality ImperativeChapter 10 Effective Leadership and Human RelationsChapter 11 The Team ConceptChapter 12 Human Behavior and the Art of PersuasionChapter 13 The Diversity ChallengeChapter 14 Effective Delegation and How to Assign WorkChapter 15 The Role of PersonalityChapter 16 The Leader as CoachChapter 17 Helping People through Change and Burnout PreventionChapter 18 Managing PerformanceChapter 19 Professional Performance and Sustaining DisciplineChapter 20 The Road Ahead: Challenge and Charge

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Book SynopsisThe first clear and faithful guide to the timeless, practical teachings of the Stoic philosopher SenecaTrade Review"Reading Breakfast with Seneca is like sitting down for a good cup of coffee with a wise and compassionate friend." -- Eric Weiner, author of The Socrates Express"This book is the perfect antidote to the commercialism and superficial values of modern times. [Fideler] channels Seneca without distortion and makes him accessible to the twenty-first-century reader." -- Robin Waterfield, translator of Marcus Aurelius and Epictetus"[A] great introduction to both Seneca and Stoicism and will even help those already familiar with these writings to gain more benefit from them." -- Donald Robertson, author of How to Think Like a Roman Emperor"The most companionable of the new Stoic books." -- Molly Young - The New York Times"In Breakfast with Seneca [David Fideler] explains his habit of poring over the Roman philosopher with his morning coffee and omelette. Writing with charm and clarity, he argues that Seneca’s philosophy can help us ‘live a happy, flourishing life’." -- Emily Thomas - The Times Literary Supplement

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Book SynopsisAt times hilarious, and other times profound, this book follows his extraordinary story.

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Book SynopsisNever before have our cities been as important as they are now. The drivers of innovation and growth, they are essential to the prosperity of nations. But they are also destructive, plunging us into housing crises and deepening inequality. How can we keep the good and break free of the bad? In this bracingly original work of research and analysis, leading urbanist Richard Florida explores the roots of this new crisis and puts forward a plan to make this the century of the fairer, thriving metropolis.Trade Review‘Richard Florida is the great pioneer thinker who first explained how the influx of creative people was reviving cities…[he] takes a hard look at the problems and, as usual, comes up with some smart new policies.’ -- Walter Isaacson, bestselling author of The Innovators‘Deserves to stand alongside Thomas Piketty’s Capital as an essential diagnosis of our contemporary ills, and a clear-eyed prescription of how to cure them… Anyone interested in the crisis of inequality and in the vitality of our cities will want to read this book.’ -- Steven Johnson, bestselling author of How We Got To Now‘A powerful account – packed with evidence – of the forces driving urban segregation and deepening inequality and the way private wealth and power outflanks the poor and powerless.’ -- Stewart Lansley, author of A Sharing Economy and co-author of Breadline Britain‘Like the superstar cities it describes, this book is dense, complex and stimulating. Florida’s well-researched and fluent exposé of inequality is a wake-up call to all the major actors engaged in planning, designing and managing cities in the 21st century.’ -- Ricky Burdett, Professor of Urban Studies, London School of Economics‘Using data as his torch, Richard Florida shines a light on one of the great challenges of our century.’ -- Charles Montgomery, author of Happy City‘Bracingly confronts this tension between big-city elites and the urban underclass.’ * Wall Street Journal *‘The New Urban Crisis is well worth reading for the original research, clear-headed critique and the skilled analysis of solid data… Florida writes in personally positioned transparent language without taking refuge in academic jargon, making the book accessible to a broad audience.’ * New York Journal of Books *‘Cites are engines for prosperity and progress, but it’s essential that the benefits extend far and wide. Florida proposes promising ideas for building stronger cities that offer greater opportunities for all.’ -- Michael Bloomberg, former mayor of New York City‘[Florida] vividly expose[s] how gentrification, followed by rising housing costs, concentrated affluence and glaring inequality, has pushed the displaced into deteriorating suburbs far from mass transit, employment, services and decent schools… [The New Urban Crisis is] nuanced and proposes solutions.’ * Washington Post *

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Book SynopsisA new approach to helping teams solve complex and stubborn problems from the acclaimed author of Collaborating with the Enemy.It?s becoming less straightforward for people to move forward together. They face increasing complexity and decreasing control. They need to work with more people from across more divides. In such situations, the most common ways of advancing?some people telling others what to do, or everyone just doing what they think they need to?aren?t adequate.One better way is through facilitating. But the most common approaches to facilitating?bossy vertical directing from above or collegial horizontal accompanying from alongside?also aren?t adequate. They often leave the participants frustrated and yearning for breakthrough.This book describes a new approach: transformative facilitation. Instead of choosing the bossy vertical or collegial horizontal approach: It cycles back and forth between them. Rather than forcing or cajoling, the facilitator removes the obstacles that stand in the way of people contributing and connecting equitably, enabling them to bring their whole selves to the process.This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress. Praise for Adam Kahane?s books?Thought-provoking discourse on handling difficult situations.? ?Publishers Weekly?Profound . . . a wise way to negotiate our toughest group, community, and societal challenges.? ?William Ury, New York Times?bestselling coauthor of Getting to Yes

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Book SynopsisTrade Review“Makes the case that ‘soft power’ is too often underestimated both in foreign relations and in life.” — The Santa Monica Daily Press “Argues that etiquette and small matters of cultural nuance play a huge role in functional politics.” — New York Times Book Review, “New & Noteworthy” “Fascinating . . . An informative and often charming primer on a little-known—but vital—government post.” — Kirkus Reviews “For over two decades, Capricia has been my friend and colleague, from Arkansas to Zambia. She is a problem solver and a bridge builder, and I’ve been so lucky to have her by my side through the years. Protocol is a must-read, taking us behind the curtain of the highest levels of diplomacy, teaching us lessons about the intersection of governing and humanity that we need now more than ever.” — Hillary Clinton “An interesting and well-written account of the role of protocol in modern diplomacy. Marshall’s stories and lessons, drawn from years of experience, are entertaining and valuable in navigating everyday life.” — Henry A. Kissinger “Protocol—the rules that govern professional, government, and social interactions—may be the very reset we need. These practices aren’t dependent on your wallet size or where you come from, your skin color or your nationality, rather protocol is something we all can get behind, . . . My thanks to Ambassador Capricia Penavic Marshall for this book—give it to everyone you meet for birthdays, weddings, and elections. It can only help.” — Whoopi Goldberg “Working with Capricia during the Obama administration was nothing short of wonderful! Her guiding hand and innovative methods laid the foundation for our successful diplomacy on the world stage. Through amusing and touching anecdotes, many of which we shared together, Capricia details the superpower of protocol, a power that helped foster an environment conducive to many of President Obama’s successes.” — Valerie Jarrett, former senior advisor to Barack Obama and author of Finding My Voice “Capricia Penavic Marshall was an extraordinary chief of protocol, and she has now written an extraordinary book on how international protocol actually works and how it can work for every business and person. I cannot recommend this book too highly.” — David Rubenstein, cofounder and co-executive chairman of the Carlyle Group and author of The American Story “Capricia is the ultimate master in the art of protocol. As a first-generation American woman, she brilliantly manages the cultural nuances of consequential public- and private-sector engagements. Reading her book, I have learned a lot, I have laughed a lot, I have enjoyed every page.” — Christine Lagarde, president of the European Central Bank

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Book SynopsisTable of ContentsIntroduction 1 1 How to Trade Chart Patterns 9 2 AB=CD®, Bearish* 27 3 AB=CD®, Bullish* 36 4 Bat®, Bearish* 44 5 Bat®, Bullish* 52 6 Big M* 60 7 Big W* 77 8 Broadening Bottoms 95 9 Broadening Formation, Right-Angled and Ascending 114 10 Broadening Formation, Right-Angled and Descending 132 11 Broadening Tops 153 12 Broadening Wedge, Ascending 175 13 Broadening Wedge, Descending 192 14 Bump-and-Run Reversal, Bottom 208 15 Bump-and-Run Reversal, Top 227 16 Butterfly®, Bearish* 245 17 Butterfly®, Bullish* 255 18 Cloudbanks* 263 19 Crab®, Bearish* 277 20 Crab®, Bullish* 286 21 Cup with Handle 294 22 Cup with Handle, Inverted 311 23 Diamond Bottoms 326 24 Diamond Tops 344 25 Diving Board* 362 26 Double Bottoms, Adam & Adam 379 27 Double Bottoms, Adam & Eve 398 28 Double Bottoms, Eve & Adam 419 29 Double Bottoms, Eve & Eve 438 30 Double Tops, Adam & Adam 458 31 Double Tops, Adam & Eve 476 32 Double Tops, Eve & Adam 494 33 Double Tops, Eve & Eve 510 34 Flags 526 35 Flags, High and Tight 542 36 Gaps 555 37 Gartley, Bearish* 568 38 Gartley, Bullish* 577 39 Head-and-Shoulders Bottoms 585 40 Head-and-Shoulders Bottoms, Complex 601 41 Head-and-Shoulders Tops 618 42 Head-and-Shoulders Tops, Complex 636 43 Horn Bottoms 653 44 Horn Tops 668 45 Island Reversals 682 46 Measured Move Down 699 47 Measured Move Up 713 48 Pennants 726 49 Pipe Bottoms 743 50 Pipe Tops 760 51 Rectangle Bottoms 773 52 Rectangle Tops 792 53 Roof* 811 54 Roof, Inverted* 825 55 Rounding Bottoms 839 56 Rounding Tops 855 57 Scallops, Ascending 871 58 Scallops, Ascending and Inverted 888 59 Scallops, Descending 903 60 Scallops, Descending and Inverted 921 61 Three Falling Peaks 936 62 Three Peaks and Domed House* 952 63 Three Rising Valleys 960 64 Triangles, Ascending 976 65 Triangles, Descending 997 66 Triangles, Symmetrical 1019 67 Triple Bottoms 1040 68 Triple Tops 1057 69 V-Bottoms* 1075 70 V-Bottoms, Extended* 1089 71 V-Tops* 1104 72 V-Tops, Extended* 1118 73 Wedges, Falling 1131 74 Wedges, Rising 1148 75 Wolfe Wave®, Bearish* 1164 76 Wolfe Wave®, Bullish* 1174 Statistics Summary 1184 Glossary 1197 Visual Index of Chart Patterns 1212

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Book SynopsisTrade ReviewSeth Godin may be the ultimate entrepreneur for the information age * BusinessWeek *It's easy to see why people pay to hear what he has to say * Time *Godin...is uniquely respected for his understanding of the Internet, and his essays and opinions are widely read and quoted on and off * Forbes *If Seth Godin didn't exist we'd need to invent him * Alan Webber, founder, Fast Company *If your idea, or issue, or candidate, or product isn't catching on, you haven't been reading Seth Godin * Micah Sifry, cofounder, Personal Democracy Forum *Thousands of authors write business books every year, but only a handful reach star status and the A-list lecture circuit. Fewer still-one, to be exact-can boast his own action figure. . . . Godin delivers his combination of counterintuitive thinking and a great sense of fun * BusinessWeek *This is the book I need right now. It's an extraordinary and electrifying call to action for writers, artists and creators in every walk of life. I re-read passages and felt as if my own secret creed was being explained back to me, in words I hadn't yet found * Rosanne Cash, Grammy-winning singer-songwriter *The Practice is a user's manual for finding your calling and an alchemist's handbook for pursuing your dream * Steven Pressfield, author of The War of Art *Seth's book is a skeleton key specially molded to unlock the most creative version of you. Read it, and find yourself free to be who you know you really are * Brian Koppelman, co-producer and co-creator of Billions *With surgical precision, The Practice attacks our predictable misconceptions about the creative process and replaces them with better ideas, one by one. This book will inspire you to make things, hone your craft, and nudge you to ship things you are proud of. Read it * Tobi Lutke, CEO, Shopify *The Practice explains that what looks like a barrier is often a catalyst in disguise. Magic may not come from what we can see on the stage but from behind it, where the wood chopping happens * Peter Gabriel, Musician *

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Book SynopsisWe are good at designing beautiful products and we offer good services. We always know exactly what the user wants and we know dozens of methodologies. However, if we have to convince our customers and colleagues, we find it rather difficult. For one reason or another, pitching ideas is one of the most undervalued practices in the creative field. From convincing a colleague to opt for a certain methodology to persuading a customer to go for a certain concept, you can have the best ideas in the world, but if you are not able to bring them across, they will never become reality. In this book the author will take you inside the heads of the people you have to convince. Pitching Ideas will help you to find the essence of the idea you want to get across and will explain how you can really convince the right people in the end.

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Book SynopsisProvides a revolutionary conceptual framework and practical tools to quantify uncertainty and recognize the value of flexibility in real estate developmentThis book takes a practical engineering approach to the valuation of options and flexibility in real estate. It presents simple simulation models built in universal spreadsheet software such as Microsoft Excel. These realistically reflect the varying and erratic sources of uncertainty and price dynamics that uniquely characterize real estate. The text covers new analytic procedures that are valuable for existing properties and enable a new, more profitable perspective on the planning, design, operation, and evaluation of large-scale, multi-phase development projects. The book thereby aims to significantly improve valuation and investment decision making.Flexibility and Real Estate Valuation under Uncertainty: A Practical Guide for Developers is presented at 3 levels. First, it introduces and explains thTable of ContentsForeword xiii Author’s Preface xvii Acknowledgement xxi About the Companion Website xxiii 1 Discounted Cash Flow Valuation: The Basic Procedures and Concepts Underlying Spreadsheet Valuation Constitute the Springboard to our Approach of Analyzing Flexibility Under Uncertainty 1 1.1 Why the Focus on the Discounted Cash Flow Model? 2 1.2 Structure of a Discounted Cash Flow Spreadsheet 3 1.3 The Cash Flow Projection 5 1.4 Discount Rate 7 1.5 Market Value and Forward‐Looking (Ex‐Ante) Analysis 7 1.6 Backward‐Looking (Ex‐Post) Analysis 9 1.7 Conclusion 9 2 Economics of the Discounted Cash Flow Valuation Model: Understanding the Discount Rate is Critical 11 2.1 Choice of Discount Rate 11 2.2 Differences between Discount Rate, Opportunity Cost of Capital, and Internal Rate of Return 13 2.3 Net Present Value 14 2.4 Relationship between Discount Rate, Growth Rate, and Income Yield 15 2.5 Relationship between Discount Rate and Risk 18 2.6 Conclusion 19 3 Future Scenarios Matter: We Need to Recognize that Future Projections are Uncertain 21 3.1 The Standard Discounted Cash Flow Model Appears to be Deterministic 21 3.2 We Live in a World of Uncertainty 23 3.3 Discounted Cash Flow Pro Forma Cash Flows are Expectations 24 3.4 Flexibility and Options 26 3.5 Conclusion 26 4 Scenario Analysis: Future Scenarios can Significantly and Surprisingly Affect the Present Value 27 4.1 Discounted Cash Flow Scenario Analysis 27 4.2 Scenarios Affect Value 29 4.3 Flexibility Has Value 30 4.4 Conclusion 32 5 Future Outcomes Cover a Range of Possibilities: We Can Describe Uncertainties in Real Estate Using Probability Distributions of Possible Future Outcomes 33 5.1 Distribution of Future Outcomes 34 5.2 Quantifying Input Distributions 34 5.3 Distributions of Outcomes Differ from Distributions of Inputs 38 5.4 Flaw of Averages 39 5.5 Conclusion 40 6 Simulation of Outcomes: Simulation is a Practical, Efficient Way to Explore Uncertainty and to choose between Alternative Strategies for Managing it 41 6.1 Generating Scenarios 41 6.2 Real Estate Simulation in a Nutshell 42 6.3 Simulation is an Efficient Process 43 6.4 Number of Trials 44 6.5 Conclusion 45 7 Modeling Price Dynamics: Using Pricing Factors to Model the Dynamics of Real Estate Markets 47 7.1 Pricing Factors 47 7.2 Random Walks 49 7.3 Real Estate Pricing Factor Dynamics 51 7.4 Conclusion 52 8 Interpreting Simulation Results: Target Curves and Scatterplots can be used to Graph the Distribution of the Sample Output 53 8.1 Target Curves 53 8.2 Comparing Target Curves 57 8.3 Value at Risk 57 8.4 Scatterplots 57 8.5 Conclusion 59 9 Resale Timing Decision: Analysis: Let’s See what happens when we apply the Tools of Flexibility Analysis to a Classical Investment Decision: when to sell the Property 61 9.1 The Resale Timing Problem 62 9.2 Extending the Time Horizon of the Discounted Cash Flow Model 62 9.3 IF Statements 63 9.4 Trigger Value for Stop‐Gain Rule 64 9.5 Value of Example Stop‐Gain Rule 64 9.6 Conclusion 68 10 Resale Timing Decision: Discussion: Let’s think about Additional Insights we can get from Simulation 69 10.1 Sensitivity Analysis 69 10.2 When to Use the Stop‐Gain Rule 70 10.3 Implications of Flexibility for Property Valuation 71 10.4 Conclusion 72 11 Development Project Valuation: This Chapter Looks at Valuation of Development Projects From an Investment Perspective, Considering Uncertainty, Flexibility, and Time‐to‐Build 73 11.1 Time‐to‐Build Difference between Development Projects and Existing Assets 74 11.2 Lower Opportunity Cost of Capital for Construction Costs 75 11.3 Illustrative Example 77 11.4 Residual Value of Development Land 78 11.5 Investment Risk in Development Project 79 11.6 Conclusion 80 12 Basic Flexibility in Development Projects: The Most Basic Flexibility in Real Estate Development is the Option to Choose whether and when to Build 83 12.1 Review of Call (and Put) Options 84 12.2 Land as a Call Option on Development 85 12.3 Drivers of Option Value 85 12.4 A Practical Example of a Call (and Put) Option 86 12.5 Flexibility and Scenario Analysis for Development Projects 88 12.6 Conclusion 90 13 Option Dichotomies: We Introduce a Typology of Flexibility in Development Projects 91 13.1 Three Dichotomies for Thinking Generally about Development Options 91 13.2 Defensive versus Offensive Options 92 13.3 Options “On” and “In” Projects 93 13.4 Timing Options versus Product Options 94 13.5 Conclusion 94 14 Product Options in Development: We Discuss Three types of Product Options 95 14.1 Concept of Base Plan 95 14.2 Product Expansion Flexibility 96 14.3 Product Mix Flexibility 98 14.4 Conclusion 98 15 Timing Options in Development: Now we Turn to the Types of Timing Options 99 15.1 Project Start‐Timing Flexibility (The Delay Option) 99 15.2 Project Production Timing Flexibility 100 15.3 Modular Production Timing Flexibility 102 15.4 Phasing Timing Flexibility 103 15.5 Types of Phasing 103 15.6 Recognizing Defensive and Offensive Options in Simulation Results 104 15.7 Conclusion 107 16 Garden City: An Example Multi‐Asset Development Project: We Present the Traditional DCF Valuation Spreadsheet Model for the Example Development Project We use in the Rest of Book 109 16.1 Overview of Multi‐Asset Development Project 110 16.2 Structure of a Realistic Multi‐Asset Spreadsheet Pro Forma 111 16.3 Cash Flows for the Example Pro Forma 113 16.4 Temporal Profile for Base Case 115 16.5 Expected Economics of the Garden City Project 116 16.6 Conclusion 118 17 Effect of Uncertainty without Flexibility in Development Project Evaluation: We Re‐analyze the Garden City Project by Reflecting Uncertainty Without Flexibility 119 17.1 Modeling Uncertainty for the Multi‐Asset Development Project 120 17.2 Generating Random Future Scenarios 122 17.3 Outcomes Reflecting Uncertainty for the Multi‐Asset Development 123 17.4 Effect of Different Probability Inputs Assumptions 127 17.5 Conclusion 129 18 Project Start‐Delay Flexibility: We Model the Value of the Most Basic and Widely Available Development Project Option 131 18.1 Project Start‐Delay Option 132 18.2 Option Exercise Decision Rule 132 18.3 Defining “Profit” in the Decision Model 134 18.4 Value of Start‐Delay Flexibility in the Garden City Project 134 18.5 Conclusion 138 19 Decision Rules and Value Implications: We Further Explore the Option to Delay the Project Start 139 19.1 Simple Myopic Delay Rule 140 19.2 Trigger Values 140 19.3 Value Implications of the Decision Rules 141 19.4 Effect of Trigger Values (Start or Delay Bias) 143 19.5 Review the Meaning of Flexibility Value 145 19.6 Conclusion 146 20 Modular Production Timing Flexibility: We Explore the Timing Option to Pause and Restart the Project Any Time After its Commencement 147 20.1 Modular Production Timing Flexibility 148 20.2 Modeling the Modular Production Option 148 20.3 Value of Modular Production Timing Flexibility 150 20.4 Effect of Trigger Values (Bias toward Pause or Continue) 152 20.5 Effect of Combining Start‐Delay and Modular Production Delay Flexibility 154 20.6 Conclusion 157 21 Product Mix Flexibility: This Chapter Presents the Option to Change Product Mix, and Examines the Effect of Volatility on Option Value 159 21.1 Product Mix Flexibility 160 21.2 Modeling the Product Mix Option 160 21.3 Value of Product Mix Flexibility 161 21.4 Effect of Combining Product Mix Flexibility and Timing Options 165 21.5 Effect of Correlation in the Product Markets on the Value of Product Mix Flexibility 167 21.6 Effect of Volatility on the Value of Flexibility 169 21.7 Conclusion 172 22 Project Phasing Flexibility: We Show How to Model and Evaluate the Delay Flexibility Inherent in Project Phasing 173 22.1 Modeling the Sequential Phase Delay Option 173 22.2 Modifying the Garden City Project Plan 174 22.3 Project Economics 177 22.4 The Delay Decision Model 178 22.5 Exploring the Value of Project Phasing Flexibility 179 22.6 Conclusion 182 23 Optimal Phasing: We Now look at Adding Phases, Delineating Phases, and Distinguishing them from Expansion Options 183 23.1 Effect of Increasing the Number of Phases 184 23.2 Principles for Optimal Phasing 186 23.3 What is the Difference between a Phase and an Expansion Option? 190 23.4 Conclusion 191 24 Overall Summary: We summarize the Main Takeaway Points from this Book 193 Appendix 197 Glossary 213 Acronyms and Symbols 219 Index 221

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Book SynopsisTable of ContentsForeword The Democracy of Objections by Mark Hunter ix Introduction It Wasn’t Supposed To Be This Book 1 Chapter 1 Asking—The Most Important Discipline in Sales 5 Chapter 2 How to Ask 11 Chapter 3 The Four Objections You Meet in a Deal 21 Chapter 4 The Science of Resistance 27 Chapter 5 Objections Are Not Rejection, But They Feel That Way 49 Chapter 6 The Science Behind the Hurt 55 Chapter 7 The Curse of Rejection 59 Chapter 8 Rejection Proof 65 Chapter 9 Avoiding Objections Is Stupid 85 Chapter 10 Prospecting Objections 99 Chapter 11 Yes Has a Number 119 Chapter 12 Red Herrings 129 Chapter 13 Micro-Commitment Objections 145 Chapter 14 Buying Commitment Objections 159 Chapter 15 Bending Win Probability in Your Favor 183 Chapter 16 The Relentless Pursuit of Yes 195 Notes 203 Acknowledgments 207 About the Author 209 Training, Workshops, and Speaking 211 Index 213

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Book SynopsisAPMG is a leading global Examination Institute and the Official Accreditor of the UK Government's Cabinet Office and the United Kingdom Accreditation Service (UKAS). They accredit professional training and consulting organizations and manage certification schemes for knowledge-based workers.Richard Smith (Editor) is a specialist in organizational development-related people development issues. He works with clients as diverse as Unilever, Nestle, Mars and Harvard Business School. He is the Chief Examiner for APMG Change Management products and lead author of the first global Change Management Body of Knowledge (CMBoK) for the Change Management Institute. He is also a Fellow of the CIPD.Trade Review"This is a book which would be of principal benefit to people who are beginning to be more responsible for managing significant changes in their organisations. It would also be very useful to anyone further along the path into more senior roles, since it reviews and puts into a practical context a wide range of change, behavioural and management theories.... The book is full of well-researched and academically tested information and practical guidance from successful change managers.... 5 stars: Exceptional, a "must read" for any manager or leader." * Quentin Kopp for the Chartered Management Institute Book Club *"It... includes numerous charts, graphs, and case studies in the course of exploring a change manager's processes. References and insights into how change management concepts can be applied across the board to a wide variety of scenarios makes this a solid reference." * California Bookwatch, The Business Shelf, Midwest Book Review *Table of Contents Chapter - 01: A change management perspective – Richard Smith; Chapter - 02: Defining change – Robert Cole, David King and Rod Sowden; Chapter - 03: Managing benefits: Ensuring change delivers value – Stephen Jenner; Chapter - 04: Stakeholder strategy – Patrick Mayfield; Chapter - 05: Communication and engagement – Ranjit Sidhu; Chapter - 06: Change impact – Caroline Perkins; Chapter - 07: Change readiness, planning and measurement – Nicola Busby; Chapter - 08: Project management: Change initiatives, projects and programmes – Ira Blake; Chapter - 09: Education and learning support – Richard Smith; Chapter - 10: Facilitation – Dan Skelsey; Chapter - 11: Sustaining change – Helen Campbell; Chapter - 12: Personal and professional management – Ray Wicks; Chapter - 13: Organizational considerations – Tim Cole, Martin Lunn, Una McGarvie and Eric Rouhof

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Book SynopsisThis book is your ultimate practical guide to implementing Graham’s net-net stock strategy – and reaping the rewards – in today’s markets.

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Book SynopsisForeword by Seattle Seahawks quarterback Russell WilsonFrom a top mental conditioning coach—the world’s best brain trainer” (Sports Illustrated)—who has transformed the lives and careers of elite athletes, business leaders, and military personnel, battle-tested strategies that will give you tools to manage and overcome negativity and achieve any goal.He knows how to win. More, he knows the many ways-subtle, brutal, often self-inflicted-we lose. As the most trusted mental coach in the world of sports, Trevor Moawad has worked with many of the most dominant athletes and the savviest coaches. From Nick Saban and Kirby Smart to Russell Wilson, they all look to Moawad for help finding or keeping or regaining their competitive edge. (As do countless business leaders and members of special forces.) Now, at last, Moawad shares his unique philosophy with the general public. He lays out lessons he''s derived from his greatest career successes as well as personal setbacks, the game-changing wisdom he''s earned as the go-to whisperer for elite performers on fields of play and among men and women headed to the battlefield. Moawad''s motivational approach is elegant but refreshingly simple: He replaces hardwired negativity, the kind of defeatist mindset that''s nearly everybody''s default, with what he calls neutral thinking. His own special innovation, it''s a nonjudgmental, nonreactive way of coolly assessing problems and analyzing crises, a mode of attack that offers luminous clarity and supreme calm in the critical moments before taking decisive action. Not only can neutral thinking raise your performance level-it can transform your overall life. And it all starts, Moawad says, with letting go. Past failures, past losses-let them go. The past isn''t predictive. If you can absorb and embrace that belief, everything changes. You''ll instantly feel more calm. And the athlete-or employee or parent or spouse-who''s more calm is also more aware, and more times than not ... will win.Trade Review“ In this book, you’ll learn how to use the same concepts I employ on the field in your life.” — Russell Wilson, Seattle Seahawks quarterback and Super Bowl champion “ Everyone must check out my dear friend, legend, and mental coach Trevor Moawad’s new book It Takes What It Takes. The Daily Vitamin you need.” — Ciara “To be a champion on and off the field, it takes not only being in peak physical condition but being in top mental condition as well. I have had the good fortune to work with Trevor for a number of years and he is very trustworthy and one of the top individuals in this space. This book will give you a front-row seat to some of the powerful concepts our coaches and players have had unique access to.” — Jimbo Fisher, head football coach, Texas A&M University “I have had the pleasure of working with Trevor for the past eighteen years, and if gold medals were awarded for commitment, honesty, and integrity, Trevor would certainly be a triple gold medalist. His tireless dedication to the athletes he works with is without equal. I have learned from Trevor and I depend on him for valuable advice in my own work.” — Michael Johnson, four-time Olympic gold medalist and president of Michael Johnson Performance “The field of sport psychology and its discipline of mental conditioning has grown dramatically within the past fifteen years, and Trevor Moawad has been at the center of its impact. I have been a colleague of his for eighteen years, and Trevor has not only navigated this field with some of the best college football programs, elite athletes, military, and top corporations, but he has dominated it. This book is a must read for players, coaches, CEOs, and everyone else wanting to improve their mindset!” — Chad Bohling, New York Yankees director of mental conditioning and Dallas Cowboys mental conditioning consultant “Trevor Moawad has a unique understanding of the truth about human behavior, and this book provides the tools needed to acquire the outcomes that we desire. He has the gift of making incredibly complicated realities simple so that as a head coach in an NCAA Power 5 Conference, I can take decisive action today that will help me get what I want. There are no shortcuts...This book gives you a front seat into what he has done for me, Nick Saban, Jimbo Fisher, Kirby Smart, and countless others for the last eighteen years.” — Mel Tucker, head football coach, University of Colorado “I train my body relentlessly in order to be prepared for competition. Working with Trevor on having a neutral mind has given me the same tools mentally and allowed me to build an invincible mind.” — Marcus Stroman, pitcher, New York Mets “The mind is so incredibly powerful, and Trevor does a great job of teaching how we can apply his lessons about neutral thinking to improve our performance in our everyday lives. It’s not only critical to understand what you need to do to achieve your personal and professional goals but also what behaviors you need to eliminate. Regardless of your vocation, Trevor can help you change the way you think, talk, and live.” — Lawrence Frank, president of basketball operations, LA Clippers “Trevor has had the unique ability to establish relevance with some of the most powerful sport leaders, athletes, and programs in the world. He not only built these relationships, but has sustained them, and continually found ways to add value.” — George Pyne, founder and CEO of Bruin Sports Capital “Trevor is at the top of his game when it comes to mental conditioning. His advice is invaluable on and off the field, in the classroom as well as in the boardroom. This book is a must read for anyone looking to step up their game and realize their true potential.” — Christopher Brearton, chief operating officer of MGM Studios and board member of USA Swimming

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Book SynopsisMagnus Walker grew up in Sheffield and first fell in love with cars as a 10-year-old, after a trip to the 1977 London motor show. He moved to Los Angeles as a teenager and established Serious Clothing, outfitters to Madonna, Alice Cooper, Motley Crue and a host of rock stars, before developing properties in Downtown LA and expanding into the film location business. Today he is one of the world's most prominent collectors and modifiers of Porsche 911s.Trade ReviewAn underground hero * Top Gear *Magnus Walker has rewritten the American dream for a whole new generation... a tale of grit, talent, good timing and a little bit of luck. -- Chris Knapman * Daily Telegraph *Magnus is a fascinating guy... a modern renaissance man. * Jay Leno *Magnus has captured the imagination of hundreds of thousands of motoring enthusiasts with his unrelenting passion * Total 911 *One of the most recognisable characters in the automotive world * Need For Speed *

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Book Synopsis‘The most influential consultant alive.’ FortuneHave you ever noticed that the best CEOs seem to have a special kind of intelligence, an ability to sense where the opportunities in their industries are and how to take advantage of them? The best have a knack for simplifying the most complex business practices down to the fundamentals – the same fundamentals of the small family business. In What the CEO Wants You To Know, Ram Charan explains in clear, simple language how to do what great CEOs do instinctively and persistently – understand the basic building blocks of a company and use them to figure out how to make it work as a total business. Being able to decide what to do when, despite the clutter of day-to-day to-do lists and the complexity of the real world, takes the mystery out of business and offers a clear road map of organisational success.First published in 2001 (with over 300,000 copies sold worldwide) but never before published in the UK, this business classic has been completely rewritten and updated with new stories from today’s market leaders and companies, and the latest insights from the cutting edge of management research.‘One of the world’s most renowned management consultants and authors.’ Fast CompanyTrade ReviewThe most influential consultant alive. * Fortune *One of the world’s most renowned management consultants and authors. * Fast Company *The world's most influential consultant . . . the who’s who of business seek his advice when the prophets of doom are at their doorstep. * Economic Times *These ideas help simplify complexity and provide a lifetime of value. What the CEO Wants You to Know is a gem of a book. -- Larry Bossidy, former Chairman and CEO, AlliedSignalThis is a book that's been needed for years. Ram Charan shares the secret to finding your way in the business world and making your career more meaningful. -- Chad Holliday, Chairman and CEO, Dupont

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Book SynopsisTrade Review“This book will make you fret and question your moral integrity.”—Financial Times“Guilluy, whose work is not universally admired in France, particularly by academic geographers and many on the left, seems to have seen it all coming. So there will be considerable interest in his latest work, published in French as Le Crépuscule de la France d’en haut in 2016 and now, by Yale. In a further development of his now-familiar argument, he tackles head on – and with great virulence – the flip side of La France périphérique, those he considers largely responsible for the country’s profound social, economic and political dislocation: hipsters, who the French call bourgeois-bohèmes or bobos.”— Jon Henley, The Guardian“An indispensable guide to understanding the fears and frustrations of an increasingly permanent underclass—not just in France, but throughout the world. . . . Disturbing and affecting . . . [Guilluy] has hit on something profound that extends well beyond the borders of France.”—Jonathan A. Knee, New York Times“[Guilluy] argues that France now has all the conditions in place for a ‘slave rebellion.’ . . . [His] polemic seems all the more prescient in light of the gilets jaunes protesters, who have caused havoc in Paris.”—Philip Delves Broughton, Wall Street Journal"This is a book with direct relevance outside France. Observing that metropolisation is “the domestic corollary of globalisation”, Guilluy cites London as “the quintessential ... citadel city”. Condemning elites, speaking up for the disregarded, he writes scathing, analytical Marxist class history very effectively...essential reading"— David Sexton, Evening Standard"This is indeed a remarkably prescient and powerful work, which not only is a frightening and accurate analysis of what seems to be happening right now in France, but also may well be an insight into what happens next." — Andrew Hussey, Literary Review“Written long before the riots began, this acute analysis explains the gilets jaunes” —Peter Conradi, Sunday Times (London)“Writing two years before the advent of the Gilets Jaunes (Yellow Vests), Guilluy convincingly shows how, once again, it’s all about class struggle.”—Pepe Escobar, Asia Times“There is much that is true in Guilluy’s book” —Lara Marlowe, The Irish Times “The book is already a cultural phenomenon” — John Tomaney, LSE Review of Books

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Book SynopsisThe second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.Collaborative skills have never been more important to a company’s success and these skills are essential for every worker today.

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Book Synopsis"Lessons in Lean Management" applies Lean principles to service economies, enhancing quality, efficiency, and employee empowerment by reducing waste. It offers a roadmap for Lean transformation, improving customer value, capacity, and delivery time, and provides tools for operational excellence.

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Book SynopsisTable of ContentsPART I: THE TRAVELING PUBLIC AND TOURISM PROMOTERS Introducing the World's Largest Industry, Tourism Marketing to the Traveling Public Delivering Quality Tourism Services Bringing Travelers and Tourism Service Suppliers Together Capturing Technology’s Competitive Advantages PART II: TOURISM SERVICE SUPPLIERS Transportation Accommodations Food and Beverage Attractions and Entertainment Destinations PART III: THE TOURISM ENVIRONMENT Economic and Political Impacts of Tourism Environmental and Social/Cultural Impacts of Tourism Sustaining Tourism's Benefits The Future of Tourism

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Book SynopsisAll the Math Your 4th Grader Needs to SucceedThis book will help your elementary school student develop the math skills needed to succeed in the classroom and on standardized tests. The user-friendly, full-color pages are filled to the brim with engaging activities for maximum educational value. The book includes easy-to-follow instructions, helpful examples, and tons of practice problems to help students master each concept, sharpen their problem-solving skills, and build confidence.Features include:â A guide that outlines national standards for Grade 4â Concise lessons combined with lot of practice that promote better scoresâin class and on achievement testsâ A pretest to help identify areas where students need more workâ End-of-chapter tests to measure studentsâ progressâ A helpful glossary of key terms used in the bookâ More than 1,000 math problems with answersTopics covered:â Adding and

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Book SynopsisAll the Math Your 5th Grader Needs to SucceedThis book will help your elementary school student develop the math skills needed to succeed in the classroom and on standardized tests. The user-friendly, full-color pages are filled to the brim with engaging activities for maximum educational value. The book includes easy-to-follow instructions, helpful examples, and tons of practice problems to help students master each concept, sharpen their problem-solving skills, and build confidence.Features include:â A guide that outlines national standards for Grade 5â Concise lessons combined with lot of practice that promote better scoresâin class and on achievement testsâ A pretest to help identify areas where students need more workâ End-of-chapter tests  to measure studentsâ progressâ A helpful glossary of key terms used in the bookâ More than 1,000 math problems with answersTopics covered:â Opera

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Book SynopsisWhat is talent? How do you get the best out of yourself? What are the secrets of leadership?In Edge, Ben Lyttleton gets unprecedented access to some of the world's top football clubs to discover their innovative methods for developing talent and reveals how we can use them in our everyday lives. Elite teams now look for an edge by improving the intangible skills of their players above the shoulder'. Liverpool's approach to talent will make you more creative. Chelsea's culture will improve your resilience. Didier Deschamps will improve your leadership skills. Xavi Hernandez will help you make better decisions. But how?Football is the most hot-housed, intense, financially profitable talent factory on the planet. It's time we woke up to the lessons it can provide.We all want to have an edge. This is your chance to find oneTrade Review‘I devoured this. Lyttleton's journey to the fringes of sporting thought, greedily absorbing innovations as he goes, translates into a pacy, thought-provoking work that reveals just how nuanced sporting – and indeed business – success is in the modern world. The insight into born leaders such as Didier Deschamps, who flex their style rather than their authority, is compelling, as too are the regular reminders of the capacity for old-fashioned qualities such as cohesion and resilience to trump skill and potential. Are enough businesses playing the equivalent of head-up football with their talent and resources? They may start to after reading this.’ – Duncan Craig, Sunday Times ‘A fascinating look at the approaches of some of European football's most impressive clubs – as well as some overachieving underdogs. Lyttleton eschews tired clichés, and instead challenges the consensus to present a fascinating insight into the intricacies of running a modern football club’ – Michael Cox, author of The Mixer ‘The most captivating football book I have read. The detailed insight from the game's biggest names is fascinating and each chapter left me feeling inspired and motivated.’ Dean Jones, Bleacher Report ‘Remarkable access to some of the biggest names in football – a tour of the game’s new thinking, written up with great fluency.’ – Simon Kuper, Contributor, Financial Times ‘Full of fascinating ideas – this book make will make you think!’ – Wim Jonk, Cruyff Football ‘A fascinating read … Inspiring for anyone who wants to learn how to be successful.' – Marcus Christenson, The Guardian 'Anyone looking to improve themselves as well as others should read this book.’ – Alex Inglethorpe, Liverpool FC Academy Director ‘If you want to be a coach, manager or successful company director, you should read Edge as it’s inspiring and will give you tips from those who have done it' – Petr Cech

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Book SynopsisRobert Jones’ Makeup Masterclass is a comprehensive guide to makeup that is organized from beginner to pro. You can start at your skill level and learn! This all inclusive guide to the makeup brush is a full beauty education for women (and men!) of all ages and skill levels. Robert Jones' Makeup Masterclass features lessons for people of all skill levels; from the makeup-challenged to those who are ready to take their skills to the professional level. This guide book includes: Step-by-step photos to build your makeup repertoire and maximize natural beauty at any age Techniques to highlight your best traits and build your confidence as a makeup artist Before-and-after photos to help you achieve looks for any skin tone Basic products and tools you should have in your makeup drawer Extensive product information to help you make smart purchases Tips for organizing your makeup—know what to keep and what to toss Secrets about product shelf-life and makeup ingredients you should know before buying Tips and tricks to help you achieve your desired effect, shape your face, and find quick fixes for problem areas (dark circles, age spots, thin lips, uneven skin tone, and more) Helpful Q&As in every chapter Quick-reference index Robert Jones’ Makeup Masterclass is about more than dramatic transformations. It’s for honing makeup artistry and building confidence for a beautiful result. Table of Contentsintroduction chapter 1 tools of the trade chapter 2 color theory chapter 3 skin deep chapter 4 face map chapter 5 eye basics chapter 6 eye masterclass chapter 7 getting cheeky chapter 8 pout perfect chapter 9 beauty at any age afterword acknowledgments about the author index

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Book SynopsisManaging people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal-especially when there are few tools, texts, and frameworks to help you. In this practical guide, Camille Fournier takes you through each stage in the journey from engineer to technical manager.

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Book SynopsisThis brand strategy book is a carefully curated collection of the best brand-thinking over the last decade or so, adapted specifically for our time. Use it to position your brand and to stand out amongst the competition. Give your brand a personality people can identify with. Give folks good reason to stay loyal, and to support and cheer on your brands next project. Strong brands are more profitable, attract the best talent, and are highly valued. This book is a toolbox for everyone who sees the value of digging a little deeper, to aim much higher.

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Book SynopsisMany senior executives talk about information as one of their most important assets, but few behave as if it is. They report to the board on the health of their workforce, their financials, their customers, and their partnerships, but rarely the health of their information assets. Corporations typically exhibit greater discipline in tracking and accounting for their office furniture than their data. Infonomics is the theory, study, and discipline of asserting economic significance to information. It strives to apply both economic and asset management principles and practices to the valuation, handling, and deployment of information assets. This book specifically shows: CEOs and business leaders how to more fully wield information as a corporate asset CIOs how to improve the flow and accessibility of information CFOs how to help their organizations measure the actual and latent value in their information assets. More directlTrade ReviewBecoming data-driven is not just a game, it’s a serious business contest that Laney shows you how to win. The insights, frameworks, and real-world examples throughout this book provide a complete picture of why and how to become an information-savvy organization.-Judd Williams, Chief Information Officer, NCAALaney’s work redefines information as a true strategic asset, and shows how we CDOs can be instrumental in unlocking new ways for companies to grow and be relevant in the new connected modern economy. -Rajeev Kapur, Chief Data Officer, Kimberly-ClarkWe will one day look back at Doug's work and say, it is the groundbreaking work that firmly put data and data leadership in the middle of the business arena not as the white elephant, but as the phoenix; a formal player at the boardroom table.-Althea Davis, Chief Data Officer, ABN AMRODoug Laney has put together a smart, practical book that applies traditional rules of business economics to the emerging information marketplace. Infonomics is an excellent field guide to knowing what actions can be taken to better measure, manage and monetize your company's data assets now and in the future.-Dr. Jim Short, Lead Scientist and co-founder of the Center for Large Scale Data Systems (CLDS) at the San Diego Supercomputer CenterInfonomics provides a broad, deep and practical framework that information professionals can build on; it's full of real world illustrations and I think it is a seminal work. If you are serious about "treating information as an asset" then Infonomics is a must read. -Phillip Radley, Chief Data Architect, BT Group, plc. (British Telecom)Infonomics is a must read for business leaders who intend to succeed in data monetization, a requisite organizational capability for firms competing in the Digital Economy. Doug offers rich examples and detailed foundations that leaders can draw upon as they formulate their data strategies.-Dr. Barbara Wixom, Principal Research Scientist, MIT Sloan Center for Information Systems ResearchDoug Laney brings decades of practical experience to Infonomics, providing a stepwise framework for C-level executives to answer the ‘Why' to monetize data question, as well as how to operationalize the monetization of data throughout the enterprise and position themselves to innovate, compete and lead in their markets. I recommend this book as a must read to enable full potential of all the idle data in your enterprise.-Gokula Mishra, Senior Director, Global Data & Analytics, Supply Chain, McDonald’s CorporationThrough a myriad of relevant examples, Doug successfully brings together data management, analytics, and economics in a book that offers practical guidelines to manage, improve, and monetize an organization's data assets. The book is not only a must read for Chief Data Officers, but for any other executive interested in succeeding in the Information Age.-Leandro Dallemule, Chief Data Officer, AIGThank you Doug for an engaging read and for giving Data a well-deserved "seat at the table." This is a must have book, not only for CDO’s, CIO’s and Data Strategists but, for any executive interested in creating a data driven, info-saavy company. Laney serves up a treasure trove of insights and observations, while also asking some embarrassingly basic questions that beg to be answered by most companies.-Dianna Serio, SVP, Enterprise Data Strategy, First American Financial CorpThe secret is out now. Infonomics encapsulates the characteristics comprising the kinds of companies we favor: they treat and deploy their information as an asset, and fully appreciate its economic value. Since Laney’s pioneering work in data warehousing, he has had a sense of information as something other than a business byproduct or occasionally-interesting resource, and has now graciously passed this on to the rest of us.-Warren Weiss, General Partner, Foundation Capital Since the dawn of data warehousing, information’s real and potential value to organizations in every industry and geography has skyrocketed to the point of underpinning the global economy today. But little has been explored about how to fathom and harvest this value. Infonomics provides the foundation to master what has been intuitively known for years, but not well understood at all. It is essential reading for all corporate management, not just ‘data folks.’"-Bill Inmon, renowned "Father of the Data Warehouse Concept," author and entrepreneurInfonomics is a pragmatic handbook for C-level executives that will enable them to speak, collaborate, and take action on their newest and most valuable asset: information. Laney is spot on by elevating the "asset status" of information…one to be curated, enriched, protected and monetized judiciously. -Steve Bakalar, VP, Digital Transformation, Georgia-PacificAs it dawns to us what it means to be in the Information Age, our society find itself poorly equipped with the tools, language and levers needed to manage this resource effectively. While qualifying and quantifying information value may not be obvious, Doug Laney shows it can be done. Filled with real-world examples, simple frameworks and straightforward practical advice, Infonomics will benefit business leaders, information professionals and policy-makers alike.-David Vaz, Data Governance and Stewardship, National Australia BankReading Infonomics will be engaging and will constantly trigger thoughts of value creation opportunities awaiting organizations, including ones that are immediate. I highly recommended reading this book regardless of your industry or organizational role.-Evon Jones, Diversified former CIO Bausch & Lomb, Liz Claiborne and Hallmark CardsInfonomics is everything you always wanted to know about how to treat and benefit from information as an actual corporate asset, but didn’t even know how or what to ask. It is a must read by CEOs, CMOs, CFOs, CIOs, business leaders, enterprise architects, and everyone involved with data. -Maurice Levy, Retired CEO and chairman, Publicis GroupeDoug Laney's, Infonomics, is an engaging read with interesting twists and turns for valuing data assets. I found myself looking forward to every "next chapter." As a current CDO, this book will become one of my most valuable "go to" resources. Thank you, Doug, for this thought provoking read.-Sherri Zink, SVP and Chief Data Officer, BlueCross BlueShield of TennesseeInfonomics is a must-read for anyone interested in profiting from or managing the rapidly growing information assets held by businesses. It also provides important insights for accountants, who should be thinking about information assets and how they might be reported to business stakeholders. Laney’s engaging style and careful thinking make for a compelling read. -Jon Davis, University of Illinois School of Business, Accountancy Department HeadDoug Laney's well-researched and compelling text is a much-needed breath of fresh air. Laney formalizes the case for finally treating information as the truly valuable asset that it is. Infonomics challenges longheld—and, quite frankly, largely dated—beliefs about data, governance, and IT roles. It may well make you and your organization uncomfortable in the short term—and that's a good thing. -Phil Simon, award-winning author of Analytics: The Agile Way and faculty member at the Arizona State University W. P. Carey School of BusinessInfonomics easily provides the clearest thought leadership for companies on the true economic value of information. In time, textbooks will be rewritten and balance sheets recalculated to account for the monetary value of information. Doug is pioneering the establishment of this new asset class with inspiring examples, useful metrics and sound logic. -Brandon Thomas, Chief Data Officer, Zions BankDoug Laney makes a compelling case for accounting for information as a corporate asset. Infonomics expertly guides organizations to uncover their hidden treasures and realize economic benefits from information assets. A must read for all CIOs." -Cherif Amirat, Ph.D., Chief Information Officer, IEEEThis is a well-written book in the emerging area combining both information and economics. We've heard enough times that data/information is an asset without any proper blueprint but this book outlines clearly how to measure, manage and monetize information as an asset. This will be the new "Tesla" concept book in the new information and economics arena.-Vijay Thiruvengadam, Executive Director for Decision Support and Analytics, University of Michigan Laney was one of the first experts to identify and call out the power of Big Data. Now, in Infonomics, Laney issues a call to action. This book is a welcome addition to the emerging body of serious literature on the power of data in an Age of Information.-Randy Bean, CEO and Founder of NewVantage Partners LLC, and thought-leader and contributor to Forbes, MIT Sloan Management Review, Harvard Business Review, and The Wall Street Journal. This book is essential for any CDO or aspiring CDO. More importantly it should be read by all CEO's who wish to lead a data driven business. The ideas, concepts and examples are well thought through and are rigorous. This will be perpetually on my shelf and on my recommended list.-Peter Jackson, Head of Data, Southern Water, UKI’ve seen how hard this is first hand to transform a business from a product/feature based organization to one that is not only data driven, but competes based on data assets. Infonomics is a great, comprehensive view on how to approach this change and all the considerations to account for through the journey. -Corey Ferengul, Executive-in-Residence, Hyde Park Venture PartnersHis book Infonomics, one of the most interesting I have reviewed in a long time, is about monetizing, managing, and measuring information as an asset for competitive advantage. (...) This type of holistic thinking is typical of business operations and facilitates the showcasing of how information can be put at the service of the business to create new value and economic growth.(...) The result is an impressive condensation of actionable knowledge that reads well and constitutes a deep source of inspiration and guidance for C-suite executives who care about the linkage between information and competitive advantage, improving how information is accessed and used, and realizing the actual and latent value of information assets.- Alessandro Berni, Computing ReviewsTable of ContentsPART I: MONETIZING INFORMATION AS AN ASSET; 1. Why Monetize Information; 2. Top Ways to Monetize Information; 3. Methods for Monetizing Information; 4. Analytics: The Engine of Information Monetization; PART II: MANAGING INFORMATION AS AN ASSET; 5. Information Management Maturity and Principles; 6. Information Supply Chains and Ecosystems; 7. Leveraging Information Asset Management Standards and Approaches; 8. Applied Asset Management for Improved Information Maturity; PART III: MEASURING INFORMATION AS AN ASSET; 9. Is Information an Asset?; 10. Who Owns the Information?; 11. Quantifying and Accounting for Information Assets; 12. Adapting Economic Principles for Information; 13. Infonomics Trends; APPENDIX; A. Information Management Maturity Challenges; B. Landmark Legal Rulings Related to Information Property Rights

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Book SynopsisWhether you're taking the CPHIMS exam or simply want the most current and comprehensive overview in healthcare information and management systems today, this completely revised and updated fourth edition has it all. But for those preparing for the CPHIMS exam, this book is also an ideal study partner. The content reflects the outline of exam topics covering healthcare and technology environments; clinical informatics; analysis, design, selection, implementation, support, maintenance, testing, evaluation, privacy and security; and management and leadership. Candidates can challenge themselves with the sample multiple-choice questions given at the end of the book.The benefits of CPHIMS certification are broad and far-reaching. Certification is a process that is embraced in many industries, including healthcare information and technology. CPHIMS is recognized as the gold standard' in healthcare IT because it is developed by HIMSS, has a global focus and is valued by clinicians aTable of ContentsPreface. Acknowledgments. Editor. Section I HEALTHCARE AND TECHNOLOGY ENVIRONMENTS. 1 Healthcare Environment. 2 Technology Environment. Section II CLINICAL INFORMATICS. 3 Clinical Informatics. Section III HEALTHCARE INFORMATION AND SYSTEMS MANAGEMENT 4 Analysis. 5 Design. 6 Selection, Implementation, Support and Maintenance. 7 Testing and Evaluation. 8 Privacy and Security. Section IV MANAGEMENT AND LEADERSHIP. 9 Management and Leadership. 10 Questions. 11 Answer Key. Index.

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Book SynopsisBased on a popular class taught by a Harvard Business School professor.If you're not a numbers person, then finance can be intimidating and easy to ignore. But if you want to advance in your career, you'll need to make smart financial decisions and develop the confidence to clearly communicate those decisions to others.In How Finance Works, Mihir Desai--a professor at Harvard Business School and author of The Wisdom of Finance--guides you into the complex but endlessly fascinating world of finance, demystifying it in the process.Through entertaining case studies, interactive exercises, full-color visuals, and a conversational style that belies the topic, Professor Desai tackles a broad range of topics that will give you the knowledge and skills you need to finally understand how finance works. These include: How different financial levers can affect a company's performance The different ways in which companies fund their operations and investments Why finance is more concerned with cash flow than profits How value is created, measured, and maximized The importance of capital markets in helping companies grow Whether you're a student or a manager, an aspiring CFO or an entrepreneur, How Finance Works is the colorful and interactive guide you need to help you start thinking more deeply about the numbers.Trade Review"If you're intimidated by all things finance and accounting, How Finance Works: The HBR Guide to Thinking Smart About the Numbers will give you the confidence you've been lacking." — Small Business Trends (smallbiztrends.com)Advance Praise for How Finance Works:Helen Riley, Chief Financial Officer, Google X--"Mihir's book provides the perfect combination of intuitive explanations, contemporary examples, and rigor so that both finance pros and novices can truly enhance their capabilities."Marne Levine, Chief Operating Officer, Instagram--"Informative and engaging, this book . . . is a must-read for business students and aspiring business leaders--or anyone looking to deepen their understanding of finance."Sarah Kauss, founder and CEO, S'well--"Professor Mihir Desai's advice--both practical and witty--was an inspiration when I was a student at Harvard Business School. . . I'm thrilled that he's written this book so that even more people can benefit from his wisdom!"Aswath Damodaran, Professor of Finance, NYU Stern School of Business; author, The Little Book of Valuation--"Mihir Desai's book on how finance works is masterful at laying bare the simple truths and the commonsense principles that underlie much of finance. . . readers, no matter what their background or interests, will come out more informed and enlightened by the journey."David Wolfson, Executive Director, Milbank, Tweed, Hadley & McCloy--"For anyone who wants to be able to utilize financial information. . . How Finance Works provides clarity and guidance to what can be, for many, an intimidating arena."Michael Jaff, MD, President, Newton-Wellesley Hospital--"Finally, someone has provided a mechanism for gaining intuition about finance for those of us who deliberately avoided any financial studies in school."Cyrus Taraporevala, President and CEO, State Street Global Advisors--"Professor Desai has accomplished a rare feat: transforming the typically complex and often dry subject of finance into a lively and accessible tour de force, without trivializing its importance."Jennifer Morgan, President, Americas and Asia Pacific Japan, SAP--"Mihir manages to make finance fun and accessible--and, by the end of it, you'll have the confidence, intuition, and understanding you need to succeed as a leader or executive in any organization."

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Book SynopsisThe new Middle East Edition of Fundamental Accounting Principles draws on six decades of the history and experience of this well-established US text and continues with its proven CAP(conceptual, analytical, practice) model along with the entrepreneurial and decision-making approach. This is reflected in the textâs extensive use of small business examples, the integration of computerised learning tools,superior end-of-chapter material using real companiesâs financial information,and highly engaging pedagogical designKey features of the new edition: New opening vignettes featuring start-ups from Egypt, Lebanon, UAE, Oman, and other Middle East countries. Updated End-of-Chapter problems and exercises. Updated assignments in Beyond the Numbers section with real financial statements data from companies like Telecom Egypt and Etisalat. NEW regional examples of payroll accounting introduced in Chapter 11. Updated coverage of investments in

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Book SynopsisNew York Times bestselling author Rodd Wagner and Gallup Vice Chairman Gale Muller explore the crucial dimensions of a successful partnership and the stories of famous pairs who epitomize those elements. Many of the greatest accomplishments can only be reached by two people working together. Tenzing and Hillary were first to scale Everest. Malone and Stockton were the key to each other s success on the basketball court. Eisner was never as effective at Disney without Wells. But while some partnerships reach great heights, others fall short. Why do some people click while others clash? What do great pairs have in common? And what can you learn from the most powerful partnerships to strengthen collaboration in your work and life? Based on Gallup s groundbreaking research, Power of 2 details the eight elements that prepare partners to succeed in their most important endeavors. Rodd Wagner and Dr. Gale Muller share the science and the secrets of successful collaboration. Mixing key insights about human nature, field-tested discoveries, and the inspiring stories of partnerships that reached the pinnacle, Power of 2 will change the way you think about working with someone else.

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Book SynopsisAward-winning sales coach Jeff Shore shows sales professionals how to apply buyer psychology to personalize follow-ups, serve customersâand seal the deal faster.What does a sales professional do when the customer says, âœNot yetâ?Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions. The problem of driftâa common phenomenon in which a prospect simply forgets about the product offering and goes darkâis persistent and rampant. Technology doesnât change behavior on its own. Behavior is changed by adopting better habits. The fact is 44 percent of salespeople give up after one follow-up attempt. That sad reality presents a genuine opportunity.In Follow Up and Close the Sale, Jeff Shore offers research-based insights into the customerâs buying journey to teach sales professionals how to: Table of ContentsFOREWORD: Salespeople Don’t Follow Up by Jeb Blount ACKNOWLEDGMENTS INTRODUCTION PART IMINDSET1 The Why of Follow-Up 2 Falling in Love with Follow-Up 3 Fighting Resistance PART IISTRATEGY4 Setting Up the Follow-Up 5 How Not to Get Eliminated 6 Speed: Your Secret Superpower 7 Making It Personal PART IIIEXECUTION8 Planning for Follow-Up Success 9 Selecting the Right Follow-Up Method 10 Phone Follow-Up 11 Email Follow-Up 12 Text Message Follow-Up 13 Video Follow-Up 14 Unique Follow-Up Methods 15 Follow-Up Scripts 16 The Perfect Lead Conversion Hour 17 Waking Up Old Leads 18 When to Let Go PART IVKILLIN’ IT19 The 1 Percent Club 20 Beyond 1 Percent NOTES INDEX

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Book SynopsisA Creative-Thinking Toolbox Looking for a unique invention, an untapped market for an existing product, or a new solution? Stretch and flex your mental muscles with Thinkpak, a creative-thinking tool designed by Michael Michalko, author of the groundbreaking book Thinkertoys. This deck of illustrated idea-stimulating cards distills Michalko’s proven methods, allowing you to view challenges in a new light. Shuffle, mix, and match the cards to spark fresh insights, then use the critical evaluation techniques to test, shape, and refine your original ideas into realistic creations. Filled with thought-provoking questions and examples of the techniques put to use, Thinkpak provides endless creative fuel to fire up the imagination.

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