Business applications Books

Book SynopsisThis open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.Table of ContentsPart I: Technology.- The Evolution of Chatbots in Tourism: a Systematic Literature Review.- In-room voice-based digital assistants transforming on-site hotel services and guests’ experiences.- Co-Creating Personalised Experiences in the Context of Personalisation-Privacy Paradox.- AI based Self-Service Technology Service Failure in Hotel.- Part II: Innovation.- Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands.- A Netnographic Study of Consumer Value in Slow Travel.- Coworking & coliving: do they attract digital nomad tourist?.- Robo-tipping: Are customers game?.- Part III: Social Media & User Generated Content.- Tourist experiences at overcrowded attractions: A text analytics approach.- A Pinterest Netnography.- Contextual Effects of Online Review Recency: Three Research Propositions.- Cultural traits in the consumption of luxury hotel services. An exploratory analysis through online reviews data.- Part IV: Destinations.- The Digitized Ecosystem of Tourism in Europe: Current Trends and Implications.- Destination Imagery Diagnosis Model: The Case of Switzerland.- Discovering Cultural Differences through Information Flow of National DMOs Websites.- Smart Tourism Cities’ Competitiveness Index: A Conceptual Model.- Part V: COVID-19.- Hear no virus, see no virus, speak no virus: Swiss hotels’ online communication regarding Coronavirus.- Factors influencing tourists’ intention to use COVID-19 contact tracing app.- Examining Post COVID-19 Tourist Concerns Using Sentiment Analysis and Topic Modeling.- Enhancing the Visitor Experience in the time of COVID 19. The use of AI Robotics in Pembrokeshire Coastal Pathway.

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Book SynopsisThis book features the latest research in the area of immersive technologies, presented at the 6th International Augmented Reality and Virtual Reality Conference, held in online in 2020. Bridging the gap between academia and industry, it presents the state of the art in augmented reality (AR) and virtual reality (VR) technologies and their applications in various industries such as marketing, education, health care, tourism, events, fashion, entertainment, retail and the gaming industry.The book is a collection of research papers by prominent AR and VR scholars from around the globe. Covering the most significant topics in the field of augmented and virtual reality and providing the latest findings, it is of interest to academics and practitioners alike.Table of ContentsHow To Design Effective AR Retail Apps.- The Role of Mental Imagery as Driver to Purchase Intentions in a Virtual Supermarket.- User responses towards Augmented Reality face filters: Implications for social media and brands.- Can You Make the Cut? Exploring the Effect of Frequency of Cuts in Virtual Reality Storytelling.- Incorporation of augmented-reality technology into smartphone app for large-scale performance art.- Testing Mixed Reality Experiences and Visitor’s Behaviours in a Heritage Museum.- Interactive Mixed Reality Technology for Boosting the Level of Museum Engagement.- Too real for comfort: Measuring Consumers’ Augmented Reality Information Privacy Concerns.- The Proteus Effect: How Avatars Influence Their Users’ Self-Perception and Behaviour.- Modifying the Technology Acceptance Model To Investigate Behavioural Intention To Use Augmented.- Using Virtual Reality as a form of Simulation in the context of Legal Education

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Book SynopsisThe increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business.In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.Table of ContentsPart I: Theoretical Considerations.- Introduction to Managing Industrial Services.- Servitization of Manufacturing Companies.- Fundamentals of Industrial Service Management.- Service Strategy.- Organizational Structure.- Service Innovation.- Service Sales.- Service Operations.- Customer Relationship Management and the Value Network.- Outlook and Summary of Managing Industrial Services.- Part II: Insights from Practice.- Editorial to Managing Industrial Services: Insights from Practice.- Industrial Smart Services Facilitated by the Heidelberg Cloud.- Adaptive Service: Digital Service Platform and the Service Crowd Community.- Enabling the Dealer Network to Deliver Smart Services.- SKF: Rotating Equipment Performance, a Shift in Perspective—From Transactions to Outcomes.- Value Co-creation as Key to Customer Satisfaction in Digital Services Sales.- Applications of a Digital Twin for the Use of Compressed Air Stations: Concepts and Methods for Model-Based Automatic Planning, Design, Control, and Analysis of Compressed Air Stations.

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Book SynopsisThis book explains how various forms of artificial intelligence, namely machine learning, natural language processing, and robotic process automation, could provide a source of competitive advantage to firms deploying them compared to those firms that would not have deployed these technologies. The advantages of machine learning, natural language processing, and robotic process automation in strategy formulation and strategy implementation are explored. The book illustrates the potential sources of advantage for the strategy formulation and strategy implementation processes, which can be derived from the deployment of each form of artificial intelligence.Table of Contents1. Introduction to Artificial Intelligence and the Changing Nature of a Firm: Implications to Strategy and Strategy Implementation.- 2. A High-Level Overview of Artificial Intelligence: Historical Overview and Emerging Developments.- 3. A Brief Overview of the Firm’s Strategy.- 4. Strategy Implementation.- 5. Machine Learning in Strategy and Implementation.- 6. Natural Language Processing in Strategy and Implementation.- 7. Robotic Process Automation in Strategy and Strategy Implementation.- 8. Synopsis to Artificial Intelligence and the Nature of a Firm:Implications to Strategy and Strategy Implementation.

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Book SynopsisThis book introduces higher-degree research students and early career academics to scientific research as occurring in the field of information systems and adjacent fields, such as computer science, management science, organization science, and software engineering. Instead of focusing primarily on research methods as many other textbooks do, it covers the entire research process, from start to finish, placing particular emphasis on understanding the cognitive and behavioural aspects of research, such as motivation, modes of inquiry, theorising, planning for research, planning for publication, and ethical challenges in research. Comprehensive but also succinct and compact, the book guides beginning researchers in their quest to do scholarly work and to assist them in developing their own answers and strategies over the course of their work. Jan Recker explains in this book the fundamental concepts that govern scientific research and then moves on to introduce the basic steps every researcher undertakes: choosing research questions, developing theory, building a research design, employing research methods, and finally writing academic papers. He also covers essentials of ethical conduct of scientific research. This second edition contains major updates on all these elements plus significant expansions on relevant research methods such as design research and computational methods, a rewritten and extended chapter on theory development, and expansions to the chapters on research methods, scientific publishing, and research ethics. A companion website provides pedagogical materials and instructions for using this book in teaching.Table of ContentsPart I: Basic Principles of Research.- Introduction.- Information Systems Research as a Science.- Part II: Conducting Research.- Planning Your Research.- Theorising.- Research Methods.- Part III: Publishing Research.- Writing IS Research Articles.- Ethical Considerations in Research.- Concluding Remarks.

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Book SynopsisThis book aims to facilitate and improve development work related to all documents and information required by functional safety standards. Proof of Compliance (PoC) is important for the assessor and certification bodies when called up to confirm that the manufacturer has developed a software system according to the required safety standards. While PoC documents add functionality to the product neither for the developer nor for the customer, they do add confidence and trust to the product and ease certification, and as such are important for the product’s value. In spite of this added value, the documentation needed for PoC is often developed late in the project and in a haphazard manner. This book aims at developers, assessors, certification bodies, and purchasers of safety instrumented systems and informs the reader about the most important PoC documents. A typical PoC documentation encompasses 50 to 200 documents, several of which are named in the safety standards (e.g., 82 documents in IEC 61508:2010 series, 101 documents in EN 5012X series and 106 work products in ISO 26262:2018 series). These documents also include further references, typically one to twenty of them, and the total number of pages developed by the manufacturer varies between 2000 and 10000 pages. The book provides guidance and examples what to include in the relevant plans and documents.Table of Contents1. The Introduction.- 2. Agile Practices.- 3. POC in Agile Development and for SMEs.- 4. Generic Documents.- 5. Plans and Functional safety Management.- 6. Safety Analysis Methods Applied to Software.- 7. Safety and Risk Documents.- 8. Software Documents.- 9. Test, Analysis and V&V.

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Book SynopsisThis book constitutes the proceedings papers of the 14th IFIP Working Conference on the Practice of Enterprise Modeling, held in Riga, Latvia, during November 24-26, 2021. PoEM offers a forum for sharing experiences and knowledge between the academic community and practitioners from industry and the public sector. This year the theme of the conference is the use of enterprise modeling and enterprise architecture towards ensuring sustainability and resilience of enterprises and societies. The 14 full and 6 short papers presented in this volume were carefully reviewed and selected from a total of 47 submissions. They were organized in topical sections named: enterprise modeling and enterprise architecture; enterprise modeling methods and method engineering; business process modeling and management; requirements engineering for privacy, security and governance; and case studies and experiences.Table of ContentsEnterprise Modeling and Enterprise Architecture.- Enterprise Coherence with GEA – a 15 Year Co-evolution of Practice and Theory.- Machine Learning-Based Enterprise Modeling Assistance: Approach and Potentials.- The Models for Knowledge Acquisition in PMI Specific Requirements Engineering.- Using Knowledge Graphs to Detect Enterprise Architecture Smells.- “Mind the Gap!”: Learning Missing Constraints from Annotated Conceptual Model Simulations.- Detecting value capture processes using FEM.- OLIVE, a Model-Aware Microservice Framework.- Enterprise Modeling Methods and Method Engineering.- An Experience Report on the Implementation of the KYKLOS Modeling Method.- Validation and Verification in Domain-Specific Modeling Method Engineering.- A Foundation for Design, Analysis, and Management of Digital Business Ecosystem through Situational Method Engineering.- Business Process Modeling and Management.- Design Guidelines to Derive ane3valueBusinessModel from a BPMN process model in the Financial Securities Sector.- Context-Aware Process Modelling for Medicinal Product Development.- Process Model Repair Meets Theory Revision - Initial Ideas.- Upper-bounded Model Checking for Declarative Process Models.- Requirements Engineering for Privacy, Security and Governance.- On the Philosophical Foundations of Privacy: Five Theses.- A Cyber Security Digital Twin for Critical Infrastructure Protection: the Intelligent Transport System Use Case.- Expanding Data Governance Across Company Boundaries – An Inter-Organizational Perspective of Roles and Responsibilities.- Case Studies and Experiences.- Can SysML Be Used for Enterprise Modelling?.- A Collaborative Model for Connecting Product Design and Assembly Line Design: an Aeronautical Case.- Assignment of Actors to Activities at Process-oriented Applications: A Research Agenda.

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Book SynopsisA new wave of digital technologies has impacted the business world like a tsunami. But after a first phase characterized by hype and unrealistic expectations, there is now a shared need for a better understanding of how to create real and sustainable value by adopting these technologies. This book suggests a pragmatic approach to value creation by embracing the post-digital mindset: a more mature attitude toward digital innovation focused on putting these technologies at work rather than marveling at them. After the illustration of a post-digital manifesto, the book explores all the key topics and tools that are relevant for the decision makers in this context. Table of Contents1. Companies and Digital Transformations.- 2. Disruptive as Usual: A Manifesto for the Digital Age.- 3. Redescovering the Fundamentals of Value Creation.- 4. Competences and Capabilities for Digital Value Creation.- 5. Enterprise Renewal and Change Management.- 6. A Tool for the Boardroom: The Devo Lab Hit Radar.- The Hit Radar in Action.- 8. The Legal Side of Digital Technologies: Challenges and New Paradigms.- 9. Enabling the Post-Digital Enterprise.

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Book SynopsisComputer Science Track.- Deep Learning Classification for Encrypted Botnet Traffic: Optimizing Model Performance and Resource Utilization.- WikiMotivate: A Facebook Plugin for Motivating Content Creation and Contribution on Wikipedia.- Empirical Evaluation of Variational Autoencoders and Denoising Diffusion Models for Data Augmentation in Bioacoustics Classification.- Investigating Markov Model Accuracy in Representing Student Programming Behaviours.- A Longitudinal Study on the Effect of Patches on Code Coverage and Software System Maintainability.- Analysis of Transformer-based Attention for Low-resource Languages.- Age-Related Face Recognition Using Siamese Networks and Vision Transformers.- Sarcasm Detection in Political Speeches using Recurrent Neural Networks.- Unsupervised State Encoding in Video Sequences using Beta Variational Autoencoders.- User Centred Design and Implementation of Useful Picture Archiving and Communication Systems for Effective Radiological Workflows in Public Health Facilities in Zambia.- Single Matrix Block Shift (SMBS) Dense Matrix Multiplication Algorithm.- Automatic Supervision of Online Assessments Using System Process Information and Random Photography.- Iterative Approximation of Nash Equilibrium Strategies for Multi-Agent Systems.- A Comparison of Text Representation Techniques and Encoder- Decoder Implementations in a Deep Neural Network for Converting Natural Language into Formal Logic Formulas.- Information Systems Track.- Leveraging Environmental Data for Intelligent Traffic Forecasting in Smart Cities. Understanding Limited Enterprise Systems Benefits in Government: An African Case.- Gender Perceptions of Software Developers' Job Satisfaction.- How the Perceptions of Farmers Influences the Adoption of the Agricultural Internet of Things in the Western Cape, South Africa.- POPIA Compliance in Digital Marketplaces: An IGOE Framework for Pattern Language Development.- Cybersecurity Vulnerabilities Experienced by Educators in Marginalised Schools: Case of South Africa.- Cautious Optimism: The Influence of Generative AI Tools in Software Development Projects.- Cybersecurity as a Competitive Advantage for Entrepreneurs.- Factors Affecting User Participation in the Design of Government Digital Services in South Africa.- Utilisation of a Virtualised Honeynet to Proactively Secure the South African National Research and Education Network Against Cyberattacks.- Examining Data Governance to Determine How Democratic Data Management can be Achieved in Organizations.- An Exploratory Qualitative Study of Disruptive Technology Adoption among Zimbabwean Small and Medium Enterprises in and around Harare, Gweru, and Bulawayo.

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Book SynopsisMachine Learning and AI Applications.- Development and Optimization of an Ultra-Lightweight Deep Spoken Keyword Spotting Model for FPGA Acceleration.- Hybrid AI Techniques for Non-Invasive Fault Detection with Experimental Validation.- An Interactive Question-Answer Based System on Alzheimer's Disease Using Retrieval Augmented Generation.- Assessing the Impact of Prompt Strategies on Text Summarization with Large Language Models.- Evaluation of Effectiveness for Prompts and Generative AI Responses.- Blockchain and Security.- Securing RC Based P2P Networks: A Blockchain-Based Access Control Framework Utilizing Ethereum Smart Contracts for IoT and Web 3.0.- Integrating Blockchain-Based Security and Privacy with QML in Edge Computing for 6G Networks.- An Analysis of Malicious Behaviors of Open-Source Packages Using Dynamic Analysis.- Accessible Cybersecurity Education through Prompt Tree Structure.- Parallel Computing and Algorithms.- Bayesian Parameter Inference in Stochastic Biochemical Models using Moment Approximations.- Introducing Multidimensional Parallel Decoder to Reduce Cost of Implementation and Latency.- Introducing Novel Parallel Computing Using Orbital Data.- Data Processing and Image Analysis.- Image Segmentation Network Based on Convolutional Layers, a Clustering Layer, and Cluster Classification.- Measuring API Usability and the Environment: A YouTube API Case Study.- Networking and Edge Computing.- Enabling Seamless Healthcare Services with RC-Based Geographical Peer-to-Peer Fog Architecture in Healthcare 4.0.- Applying Skyline Operator and Taxicab Geometry to Identify Optimal Locations for Establishing Business Properties.- Cryptography and Pseudorandom Generators.- A New Pseudorandom Binary Generator Based on Nonlinear Feedback Registers with Boolean Function Combined Using Multiplexers.

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Book SynopsisDigital Transformation.- Advancements and Challenges in AI Applications for B2C Retail Promotions Unveiling a Socio Technical Framework for Computer Vision Technologies and Generative Adversarial Networks.-  Unravelling the adoption of digital technologies by European SMEs.- Successful Digital Transformation Observations on Digital Maturity, Technology and Logistics in Multiple Industries.- Digital Economy and Investment.- Defining Digital Platforms A Systematic Literature Review.- Digital Economy and Digital Maturity A Comprehensive Review.- Digital investment and firm performance evidence from Moroccan companies.- The nature of the relationship between Digital Financial Inclusion Index and China's Regional Economic Growth GMM-system empirical evidence.- Artificial Intelligence and E-learning.- Potential of Artificial Intelligence in Education A Practical Case Study at Mohammed V University Rabat.- Construction of Knowledge with Strategies Enabled by Generative Artificial Intelligence.- Students' Perceptions of Barriers in Four Teaching Formats a Quantitative Study.- Investigating the Higher Student's Acceptance of E Learning in Universities An Application of UTAUT Model.- E-commerce and Social Media Marketing.- Content and Review Platform Engagement of End Users and Local Businesses an Explorative Analysis based on Google Maps Data.- The effect of product innovativeness on online consumer engagement through the mediating role of intrinsic motivation and ewom.- Does Religiosity Matter An Indonesian Experience in Building Awareness and Developing Sharia E Commerce.- Unlocking Success in Social Media Across the Customer Journey An Integrated Marketing Communication Perspective.- Exploring the Nexus of Digital and Sustainable Economies in Developing States.- Digitalization and Shadow Economy A Literature Review.- The impact of Green Innovation on Green Growth in the era of digitalization Evidence from EU countries.- Is there a relationship between shadow economy, digitalization, and sustainable development Insights from a national and regional bibliometric analysis.- Digital Business Models.- Exploring Customer Acceptance of Smart Stores An Advanced Model Approach.- Bibliometric analysis and network mapping on Mobile Technologies in the area of marketing: Emerging topics and research agenda.- Catalysts driving the integration of artificial intelligence (AI) in project management an in depth exploration with a focus on the Moroccan context.- Integrating Advanced Mobility Services in Federated Data Spaces An Exploration of Organizational Roles.

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Book SynopsisApplication of Machine Learning for Business.- Application of Machine Learning Methods to Assess Player Skills via Business Simulation Logs.- Modeling funding decision of industrial projects using boosting machine learning algorithms.- A Sentiment Analysis Approach for Hotels Rating.- Digital Technologies and Innovative Management.- Application of Blockchain to Human Resources Management.- Predicting Turnover Tendency of Candidates/Employees Based on Personality Assessment Tests A Data Driven Approach.- Why embrace augmented reality beauty Filters? Delving into young women's motivations.- Social Networks and Information Technologies.- Marketplace Platforms Towards a New Taxonomy.- Comparative analysis of clinical terminology servers a quest for an improved solution.- A payment architecture for decentralized data spaces based on Gaia X.- Modelling a patient identifier system in the Estonian National Health Information System.- Digital Economy in Emerging Countries.- ICT and the Digital Divide Analyzing ICT Indicators in Morocco Using PCA.- Technological digitalization model for medium sized pig farms in Mexico.- Analysis of the relationship between innovation, digitalization, and economic growth in North African countries.- Unveiling the dynamics Global Innovation Index and digital technologies corporate sophistication in emerging country institutions.- Mobile Banking and Digital Assets.- Evaluating the Role of Mobile Money in Alleviating Liquidity Deficit.- Diagnosing Mobile Banking Applications to Optimize User Experience and Engagement Method, Features and Recommendations.- The impact of internet banking adoption on the profitability of the banking industry evidence from Morocco.- Examining the impact of Bitcoin price volatility on stock markets a comparative analysis between ARDL and NARDL approaches.- Online Session.- When the artificial revolutionizes the reality Focus on this new trend of Virtual Influencers.- Search Engine Gender Bias Cross Cultural Analysis.- Delving into the Shadows of Artificial Intelligence in Green Marketing.

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Book Synopsis.- Smart technologies. .- Beat trustfully: The correlation between heart rate and a multi-dimensional trust questionnaire..- Detecting and Locating Stress in Urban Settings with ChillIn..- Traceability. .- Interoperable Traceability in Supply Chains: A Use Case in Agritech..- Treemob: Expressive Mobility Data Representation through Tree-based Structures..- From GPS Traces to Individual Emission Exposure: a Data-Driven Four-Step Process..- Capacity Vehicle Routing Problem with Time Windows: Simulation tool for Footprint Network Design..- Chain of Portable Health Folders: A Systematic Literature Review..- Integrating Metro Infrastructure in Circular Food Supply Chains: A Model for decentralized Quito’s Food Bank Network Redesign..- Tra?ic forecasting and control. .- An AutoML Approach for Bike Demand Forecasting and Redistribution..- Adaptive Stop-Skipping Scheduling Approach Using Reinforcement Learning..- Machine Learning Approach for Labeling Undetected Planned Trips in Public Transport Operators..- Reinforcement Learning Algorithms with Graph Convolution Networks for Tra?ic Signal Control..- Optimizing Intelligent Transportation Systems with Multi-Agent Reinforcement Learning: A Socio-Economic Impact Assessment..- Road safety. .- A Mobile Application to secure pedestrians interacting with automated vehicles..- A Simulation-based Security Benchmarking Approach for Assessing Cooperative Driving Automation (CDA) Applications..- Regulations and policies. .- Wireless Interference and Regulatory Frameworks for Frequency Allocation in V2X Communication Systems..- Runtime norms regulation framework for drones’ smart cities applications..- Autonomous vehicles. .- A Data-Driven Integrated Framework for Virtual Testing of Autonomous Vehicles in Mixed Tra?ic Scenarios..- Federated Learning for Lane-Change Prediction..- Evaluating Tra?ic Control Strategies for Autonomous Shuttle In Different AV penetration, Using SUMO Tra?ic Simulation..- Adaptive Video Bitrate Allocation for Remotely Operated Vehicles (ROV)..- Model-based analysis for cooperative transportation under uncertainty and threats. .- Experimental Evaluation of Road-Crossing Decisions by Autonomous Wheelchairs against Environmental Factors..- Impact of Network Delays on Edge-Assisted Platooning Systems in 5G Networks: Addressing Latency Challenges..- A model-based approach for analysis of data-alteration attacks in co-operative vehicles..- A Preliminary Approach To Verify Platoon Behaviour Using Execution Traces and Model Checking.

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Book Synopsis.- Impact of Item Polarity on Semantic Differential Scales in User Experience Measurement..- An End-User Tool for Supporting Frequent Multisource Web Search Workflows..- Overview of Web Application Performance Optimization Techniques..- Interest and Challenges of Students regarding Web and Mobile Technologies..- SWI (Soft Web Intelligence) Powered by User-Defined Fuzzy Operators and Aggregators..- Matching Pre-Processed Database Records Using Natural Language Queries on Advertisements..- Mapping Business Web Applications for Web Automation..- On the Construction of Text-to-SQL Tools Based on Large Language Models for Real-World Relational Databases..- Refining Community Boundaries in Bee Swarm Optimization for Enhanced Community Detection in Social Networks.

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Book SynopsisRegular Papers.- Evaluating the Inclusion of Technical Indicators for Deep Learning-empowered Stock Price Prediction in the Chinese Market.- AI-Powered Financial Services: A Value Co-Creation Model.- Enhancing Collaborative Analytics with an Ontology: A Case Study with High Frequency Data Analysis.- Enhancing Analytics Pipelines with Advanced Multi-Agent Feedback Integration.- Integrating Artificial Intelligence and Data Analytics: Implication for Auditing Practice.- Invited Papers.- Old Soldiers Never Die: They just Fade Away: Sweden is Cash Free.- AI and Gender Bias in Banking Hiring Practices.

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Book Synopsis.- Business Process Improvement..- AI-Enhanced Business Process Automation: A Case Study in the Insurance Domain Using Object-Centric Process Mining..- Identifying Process Improvement Opportunities through Process Execution Benchmarking..- Interdependency-Aware Business Process Prioritization for Process Improvements..- Human-AI Interplay in Exploring Process Representations..- Human-AI Collaboration for Business Process Modeling with Petri Nets..- Repairing Process Descriptions by Discovering Deviations from Process Models..- Process Model Complexity Metrics, Cognitive Load and Visual Behavior: A Multi-Granular Eye-Tracking Analysis..- Event Data Extraction..- Which Tables are Mine(able)?..- OCPM2: Extending the Process Mining Methodology for Object-Centric Event Data Extraction..- Making the Case for Process Analytics: A Use Case in Court Proceedings..- Probabilistic Approaches to Uncertainty and Prediction in Process Mining..- Predicting Unseen Process Behavior Based on Log Injection..- Toward IoT-based Process Analytics: Extending Event Knowledge Graphs with Ambiguity..- Probabilistic Learning of Temporal Uncertainties in Business Processes..- AI-Driven Modeling and Analysis..- Assessing the Suitability of Large Language Models in Generating UML Class Diagrams as Conceptual Models..- Exploring the Influence of Data Characteristics on Machine Learning Outcomes..- Can an LLM Use Work System Axioms when Describing Work Systems for Requirements Analysis?..- Security..- Forensic Readiness and Privacy: Towards Resolving Software Goal Conflict..- An ontological model of the phishing attack process..- harborLang: Enhancing Maritime Operational Safety Through Cyber Threat Simulation and Assessment..- Evaluation of Modeling Practices..- Learning Analytics Dashboard with Peer Comparison for Student Feedback in Conceptual Modeling Education..- Are Code and Design Models Similarly Effective in Understanding Software Structure and Behavior?..- Towards a Maturity Assessment Framework for MBSE Adoption: Results from a Meta-Synthesis..- Modeling of and within Organizations..- Enhancing C2-Systems: Validation of Goal and Concept Models with Stakeholders..- Supporting Collaborative Design by Diagram Briefs in the Early Stage of Innovation Projects..- A Metamodel for Applying Green BPM Approaches with the EU Taxonomy..- Experience Report: Applying a Capability Heat Map in a Government Organization..- Domain Modeling..- State of the Art and Research Directions for Visual Conceptual Modeling in Robotics..- A Domain-specific Modeling Method for Designing Conversational Agents for Coaching: A Case from Health Coaching..- Designing Decision Support Systems for Rural Mobility Enhancement.

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Book Synopsis.- Innovative ICT applications in education..- Report-Based Interpretation of 2024 Digital Literacy and Skills in China and the EU: Status, Differences, and Future Directions..- The use of technology by children aged 0-6: a study on educational models, attitudes, and media behaviors of educators and teachers in the context of the "new normal."..- Brain-Computer Interfaces and Educational Inclusion: The potential of BCI for learners with additional support needs (NAS)..- VR, online, hybrid or traditional training? Cyber threats training preferences and needs from the perspective of Polish and British teachers  - a comparative study..- The Role of Critical Pedagogy in Searching for a New Model of Digital Education in Poland..- Beyond tools: Navigating Pedagogical Innovation in Postdigital Classrooms..- Children and Ozobots - The First Contact Reminiscence..- Developing 21st Century Skills Through Micro:bits in Inclusive Education..- The cyberbullying perception of lower secondary school pupils..- Di.Co.EACH. - Digital competence in Early Childhood: educating parents and teachers in conscious, critical and creative uses of digital media..- Parents’ and preschool educators’ perspectives on digital devices in early childhood. Preliminary findings from the research project PRIN “Di.Co.Each”..- AI in education..- Mapping Theoretical Frameworks for Digital Literacy: DigComp 2.2, AI Literacy Competency Framework, AI literacy TPACK, the Machine Learning Education Framework, the UNESCO AI Competency Framework for and teachers and other innovative approaches..- Challenges for education based on empirical model of GAI in schools – what are the concerns of Polish primary school teachers?..- ChatGPT as a learning tool for migrant students with disabilities in upper secondary vocational education: An intersectional study..- Influence of Generative AI on higher education from a business students' perspective: A Delphi study..- AI in didactics in the light of applications, students’ acceptance and practical recommendations..- Acceptance of Artificial Intelligence in the Classroom: Transforming Pedagogical Approaches and Student Learning in Morocco..- A Preliminary Study on Higher Education Students' Usage, and Attitudes Towards AI..- Artificial intelligence metaphors for students as a fundament for developing AI literacy..- Ensuring Quality in AI-Generated Multiple-Choice Questions for Higher Education with the QUEST framework..- Bridging Scientific Research and AI: How Indonesian Teacher Candidates Perceive Emerging Technologies in Education..- Not All Bodies Are Created Equal: Use of Generative AI in Physical Education..- Academic Use of Artificial Intelligence Tools by University Students.

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Book Synopsis.- Information Systems..- Bridging the Financial Literacy Gap: Machine Learning-PoweredVisualisations for Non-Financial Users..- Overcoming Barriers to Technology Adoption Among ImmigrantEntrepreneurs in the Informal Economy..- Exploring the Ethical and Social Impact of Artificial Intelligence: ABERTopic Analysis of Academic Literature..- Using Metaphor Analysis to Explore the Theoretical Underpinningsof Agile Software Development: Towards a more Sustainable SoftwareDevelopment Environment..- Leveraging Advanced Technologies for Enhanced RegulatoryCompliance in Public Organizations..- Antecedents and Consequences of Consumer Internet of Things SecuritySelf-Efficacy..- Compliance with Cybersecurity in Schools: A Systematic LiteratureReview..- Conversion Process in Production and Distribution of Digital Resourcesfor Tuition in Higher Education..- An Organisational Culture Framework to Guide the Transition to anAgile Software Development Methodology..- The Impact of Large Language Models on Cybersecurity..- Design Science Research: Guidance for Crafting and Reporting DesignKnowledge Contributions..- Artificial Intelligence for Enhanced Master Data Quality Managementin Enterprise Resource Planning Systems..- Computer Science..- NUTRINET: A Computationally Efficient Graph Neural Model forInterpretable Nutrient Interaction Analysis..- Autonomous Anomaly Detection of Orchard Tree Crown Delineations. .- Data Overdose? Time for a Quadruple Shot: Knowledge GraphConstruction using Enhanced Triple Extraction..- Using Deep Learning to Detect Stitching Artefacts in Drone-BasedOrthomosaics of Orchards..- Sentiment Analysis in African Languages: Evaluating Generative AIand Afrocentric Language Models..- Rectification of Accumulated Proprioception Errors in EvolutionaryRobotics..- Citation context extraction using a transformer-based model with aquestion-answering task.

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Book Synopsis.- Full Papers..- A Business View on Information System Development..- Data Contracts in Data Mesh: A Systematic Gray Literature Review..- An Expressive Class of Well-formed Activity Diagrams..-  VR-SBOM: Visualization of Software Bill of Materials and Software Supply Chains in Virtual Reality..- The Effectiveness of 3D Virtual Environments for BPMN Teaching: A Quasi-Experimental Study..- Trustworthy Artificial Neural Networks Due to Process Mining in AI: Challenges and Opportunities..- Realizing the Full Potential of AI Applications through Business Process Management..- A Generative and Restrictive AI Interplay in Entity Matching and Retrieval..- A Hybrid Quantum-AI Architecture for Enhanced Blockchain Consensus..- Short Papers.- Engineering Functional Requirements..- Prompt Engineering for Analyzing Acceptance Criteria for Functional Requirements..- Towards Self-Adaptive Information Systems with Federated Learning and Decentralized Optimization..- Towards Generic Context Awareness Building Blocks that are Domain-Specific..- A Declarative Semantics for an Expressive Class of Well-formed Activity Diagrams..- Software Architecture for Automated 3D Image Measurements. ..- Ex-Ante Evaluation Approaches within the Design Process of Information and Data Models..- Tanned-ReLU: A Bounded and Smooth Activation Function for Reliable Deep Learning on Chaotic Multi-variate Data. ..- Open Data Portals Engagement: A Cross-Country Analysis of Game Elements..- Advancing Credit Assessment: A Hybrid Methodology for Importer Crediting...- Aligning Clinical Workflows and AI Integration: Digital Healthcare Reference Model in Dementia and Frailty Care..- Predicting Students' Critical Thinking Skills Using Machine Learning: A Comparative Study..- A.R.T.I.C.: A Conceptual Model for AR and UGC-Driven Social Media Marketing..- Unmanned Aerial Vehicles: A Regulatory Compliance Perspective.

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Book Synopsisfoundations.- engineering.- and management.

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Book Synopsis1. Motivation.- 2. Models.- 3. Modeling Languages for Business Processes.- 4. Contemporary Aspects in Business Process Modeling / Management.- 5. From Modeling to Digital Execution.- 6. Preparing an Implementation.- 7. Realization.- 8. Tools. - 9. Industrial Use Case.- 10. Conclusion.

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Book SynopsisThe aim of the book is to help students become data scientists. Since this requires a series of courses over a considerable period of time, the book intends to accompany students from the beginning to an advanced understanding of the knowledge and skills that define a modern data scientist. The book presents a comprehensive overview of the mathematical foundations of the programming language R and of its applications to data science.

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Book SynopsisWettbewerbsvorteile werden in Zukunft nur noch die Unternehmen erlangen, denen es gelingt, Informationen in Wissen zu verwandeln. Die zwei Welten Business Intelligence und Knowledge Management wachsen vor diesem Hintergrund zusammen. Der Herausgeber, Leiter des Instituts für Managementinformationssysteme und des Instituts für Knowledge Management, zeigt in diesem Buch die zunehmende Integration der beiden Bereiche. Das Buch bringt damit Transparenz in einen der größten IT-Wachstumsmärkte. Mehrere Studien, etwa des Fraunhofer Instituts, beleuchten den relevanten Markt und geben wichtige Orientierungshilfen. Anhand einer Vielzahl von Beispielen wird gezeigt, welchen Nutzen der Einsatz hochentwickelter Analysewerkzeuge und die Entwicklung von Lösungen für das Wissensmanagement heute bereits erbringen. Ebenfalls sehr hilfreich für Praktiker ist die umfangreiche Anbieterliste. Einen raschen Überblick über die wichtigsten KM- und BI-Begriffe bietet ferner das integrierte Glossar.Table of ContentsKM und BI - Zwei Welten wachsen zusammen.- Knowledge Management: Status Quo im Knowledge Management; Wissensgewinnung; Wissensspeicherung; Wissensnutzung.- Business Intelligence: Status Quo im Business Intelligence; Einsatz von BI zur Unternehmenssteuerung; Einsatz von BI im Marketing.- Literatuvrverzeichnis.- Index.- Glossar.- Anbieterverzeichnis.

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Book Synopsis“Everybody loves an innovation, an idea that sells.“ But how do we arrive at such ideas that sell? And is it possible to learn how to become an innovator? Over the years Design Thinking – a program originally developed in the engineering department of Stanford University and offered by the two D-schools at the Hasso Plattner Institutes in Stanford and in Potsdam – has proved to be really successful in educating innovators. It blends an end-user focus with multidisciplinary collaboration and iterative improvement to produce innovative products, systems, and services. Design Thinking creates a vibrant interactive environment that promotes learning through rapid conceptual prototyping. In 2008, the HPI-Stanford Design Thinking Research Program was initiated, a venture that encourages multidisciplinary teams to investigate various phenomena of innovation in its technical, business, and human aspects. The researchers are guided by two general questions: 1. What are people really thinking and doing when they are engaged in creative design innovation? How can new frameworks, tools, systems, and methods augment, capture, and reuse successful practices? 2. What is the impact on technology, business, and human performance when design thinking is practiced? How do the tools, systems, and methods really work to get the innovation you want when you want it? How do they fail? In this book, the researchers take a system’s view that begins with a demand for deep, evidence-based understanding of design thinking phenomena. They continue with an exploration of tools which can help improve the adaptive expertise needed for design thinking. The final part of the book concerns design thinking in information technology and its relevance for business process modeling and agile software development, i.e. real world creation and deployment of products, services, and enterprise systems.Table of ContentsIntroductory Chapter: Thinking Research. - Part 1: Design Thinking in Various Contexts. - Design Thinking – A Fruitful Concept for IT Development?. - A Unified Innovation Process Model for Engineering Designers and Managers. - Product Differentiation by Aesthetic and Creative Design - A Psychological and Neural Framework of Design Thinking . - Part 2: Understanding Design Thinking. - Re-Representation: Affordances of Shared Models in Team-Based Design. - The Co-evolution of Theory and Practice in Design Thinking – or: “Mind the oddness trap!” . - Innovation and Culture: Exploring the Work of Designers across the Globe. - The Efficacy of Prototyping Under Time Constraints . - Part 3: Tools for Design Thinking. - An Instrument for Real-Time Design Interaction Capture and Analysis. - Tele-Board: Enabling Efficient Collaboration In Digital Design Spaces across Time and Distance . - Physicality in Distributed Design Collaboration . - Part 4: Design Thinking in Information Technology. - Bringing Design Thinking to Business Process Modeling. - Agile Software Development in Virtual Collaboration Environments. - Towards Next Generation Design Thinking: Scenario-Based Prototyping for Designing Complex Software Systems with Multiple Users . - List of Contributors

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Book SynopsisThis book is designed to introduce doctoral and other higher-degree research students to the process of scientific research in the fields of Information Systems as well as fields of Information Technology, Business Process Management and other related disciplines within the social sciences. It guides research students in their process of learning the life of a researcher. In doing so, it provides an understanding of the essential elements, concepts and challenges of the journey into research studies. It also provides a gateway for the student to inquire deeper about each element covered​. Comprehensive and broad but also succinct and compact, the book is focusing on the key principles and challenges for a novice doctoral student.Trade ReviewFrom the reviews:“It focuses on the entire research process from start to finish and provides a guide not only for the methods, but for the ‘process of learning the life of a researcher.’ This well-written and easy-to-read book consists of eight chapters, divided into three parts. Each chapter ends with a list of references for further reading on each subject, totaling 200 in all. … The book is intended primarily for doctoral students and young scholars in the field of information systems.” (Alexei Botchkarev, ACM Computing Reviews, December, 2012)Aus den Rezensionen: “…Gerade junge Doktorandinnen und Doktoranden werden sehr von diesem Buch profitieren ... allen Doktoranden in der Wirtschaftsinformatik, besonders am Anfang ihres wissenschaftlichen Projektes, sowie ihren Betreuern zur Verwendung in Kursen des Doktorandenstudiums. ” (in: Business & Information Systems Engineering, 16/March/2013)Table of Contents​​Part I: Basic Principles of Research.- Part II: Conducting Research.- Part III: Publishing Research.

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Book SynopsisIn this book the author aims to describe the path from Information Technology to Information Management and Information Governance. This path allows organizations to identify IT Business Value and take advantage of it. The book synthesizes the main approaches that have emerged in recent years, compares these approaches along multiple variables, and finally proposes an advanced and new approach to Information Governance, based on the concept of Organizational Absorptive Capacity. Furthermore, the book presents a new approach to Information Management: the SIGMA (Strategic Information Governance Modelling and Assessment) approach. The new approach is centered on information as a key factor allowing integration between IT applications, organizational capabilities and business strategy. In particular, the Absorptive Capacity concept is presented and discussed: this concept represents the ability of an organization to maintain and absorb the potential of information and IT investments. After having presented and discussed the model, we also provide the reader with a brief presentation of how the SIGMA approach should be applied in companies. The book adopts a scientific approach to ensure methodological rigour; however, it is also concrete and describes problems from the viewpoints of managers, adopting a clear and easy-to-understand language in order to capture the interest of top managers and graduate students.Table of ContentsThe IT Business Value.- An Information Management Approach Emphasizing on the ‘I’ in IT.- The Information Operation Approach.- The Information Orientation Approach.- The Information Evolution Approach.- The Foundation for an Information Approach.- A Comparison of the Four Approaches.- Organizational Absorptive Capacity and the Use of Information.- Strategic Information Governance Modeling and Assessment.- The Sigma Model.

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Book SynopsisRecent achievements in hardware and software development, such as multi-core CPUs and DRAM capacities of multiple terabytes per server, enabled the introduction of a revolutionary technology: in-memory data management. This technology supports the flexible and extremely fast analysis of massive amounts of enterprise data. Professor Hasso Plattner and his research group at the Hasso Plattner Institute in Potsdam, Germany, have been investigating and teaching the corresponding concepts and their adoption in the software industry for years.This book is based on an online course that was first launched in autumn 2012 with more than 13,000 enrolled students and marked the successful starting point of the openHPI e-learning platform. The course is mainly designed for students of computer science, software engineering, and IT related subjects, but addresses business experts, software developers, technology experts, and IT analysts alike. Plattner and his group focus on exploring the inner mechanics of a column-oriented dictionary-encoded in-memory database. Covered topics include - amongst others - physical data storage and access, basic database operators, compression mechanisms, and parallel join algorithms. Beyond that, implications for future enterprise applications and their development are discussed. Step by step, readers will understand the radical differences and advantages of the new technology over traditional row-oriented, disk-based databases.In this completely revised 2nd edition, we incorporate the feedback of thousands of course participants on openHPI and take into account latest advancements in hard- and software. Improved figures, explanations, and examples further ease the understanding of the concepts presented. We introduce advanced data management techniques such as transparent aggregate caches and provide new showcases that demonstrate the potential of in-memory databases for two diverse industries: retail and life sciences. Table of ContentsIntroduction.- Part I: The Future of Enterprise Computing.- Part II: Foundations of Database Storage Techniques.- Part III: In-Memory Database Operators.- Part IV: Advanced Database Storage Techniques.- Part V: Principles for Enterprise Application Development.- Self Test Solutions.

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Book SynopsisPrivatpersonen bestellen heutzutage eine Vielzahl von Waren und Konsumgüter im oder über das Internet. Aufgrund der physischen Abwesenheit der Beteiligten im Internet stellen sich im entsprechenden E-Commerce jedoch unweigerlich besondere, vom stationären Handel abweichende Rechtsfragen. Diese sind dabei regelmäßig eng mit der gesetzgeberischen Intention eines umfassenden Verbraucherschutzes verknüpft. Das E-Commerce-Recht hat in diesem Zusammenhang in den letzten Jahren sowohl auf deutscher als auch europäischer Ebene eine umfassende Regulierung erfahren. Dieses essential gibt daher einen Einblick in die Grundlagen der verbraucherschützenden Regularien des E-Commerce und gibt Unternehmern Hinweise zur rechtskonformen Ausgestaltung ihres Online-Shops.Table of ContentsEinleitung.- Rechtliche und ökonomische Ausgangslage.- Grundbegriffe.- Rechtliche Einordnung des Online-Verbrauchsgüterkaufs.- Vertragsabschluss im E-Commerce.- Unternehmerseitige Darstellungs-, Informations- und Dokumentationspflichten.- Verbraucherseitiges Widerrufsrecht.- Verbraucherseitige Gewährleistungsrechte.- Vertragsbeendigung („Kündigungsbutton“).

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Book SynopsisCreate an IT strategy for your company with this book.In seven consecutive steps, this book presents the development of an IT strategy for manufacturing companies with the possibility of practical implementation using ready-made worksheets. It looks at all the issues relevant to an IT strategy, from deriving the IT strategy from the corporate strategy to creating the application and sourcing strategy. The role of IT in the company and the role of the CIO are examined in detail, and the demand/supply model is presented in detail as a structural organisation. In this book, the reader learns how to transfer the IT strategy into a roadmap for implementation, how to use a portfolio to control the projects and how to implement and control the goals of the IT strategy with a specially developed IT strategy cockpit. The second edition takes greater account of digitalisationThis second edition focuses on manufacturing companies in order to take into account the industry focus of any IT strategy. It also considers the distinction from digitalisation and digitalisation strategies and contains additional explanations on agile methods, DevOps as well as bi-modal IT structures. As a result, the existing 7-step concept for developing an IT strategy has become more focused and has taken on the current issues of IT and digitalisation, which continue to develop at a rapid pace.In terms of content, the book on creating IT strategies focuses on the following areas:- Fundamentals of IT strategy as well as differentiation from a digitalisation strategy.- Reasons for an IT strategy- As-is analysis of IT- Analysis of the corporate strategy- IT application strategy- Sourcing strategy- IT organisation and IT governance- Practical implementation: budgeting, IT roadmap and IT project portfolio- Monitoring and control of the IT strategy with the IT strategy cockpit The author primarily addresses CIOs and IT managers of medium-sized to large companies and groups in the manufacturing industry. In addition, the book is suitable for the following target groups:- IT staff, IT controlling and IT management level employees.- IT management consultants- CFOs, CEOs, managing directors and board members of manufacturing companiesTable of Contents

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Book SynopsisLankhorst and his co‑authors present ArchiMate® 3.0, enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from ‘as‑is’ to ‘to‑be’, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues.The modelling language presented has been proven in practice in many real‑life case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.This fourth edition of the book has been completely reworked to be compatible with ArchiMate® 3.0, and it includes a new chapter relating this new version to other standards. New sections on capability analysis, risk analysis, and business architecture in general have also been introduced.Table of ContentsIntroduction to Enterprise Architecture.-State of the Art.- Foundations.- Communication of Enterprise Architectures.- A Language for Enterprise Modelling.- Combining ArchiMate with Other Standards and Approaches.- Guidelines for Modelling.- Viewpoints and Visualisation.- Architecture Analysis.- Architecture Alignment.- Tool Support.- Case Studies.- Beyond Enterprise Architecture.- Appendix.- References.- Index.

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Book SynopsisLankhorst and his co‑authors present ArchiMate® 3.0, enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from ‘as‑is’ to ‘to‑be’, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues.The modelling language presented has been proven in practice in many real‑life case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.This fourth edition of the book has been completely reworked to be compatible with ArchiMate® 3.0, and it includes a new chapter relating this new version to other standards. New sections on capability analysis, risk analysis, and business architecture in general have also been introduced.Table of ContentsIntroduction to Enterprise Architecture.-State of the Art.- Foundations.- Communication of Enterprise Architectures.- A Language for Enterprise Modelling.- Combining ArchiMate with Other Standards and Approaches.- Guidelines for Modelling.- Viewpoints and Visualisation.- Architecture Analysis.- Architecture Alignment.- Tool Support.- Case Studies.- Beyond Enterprise Architecture.- Appendix.- References.- Index.

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Book SynopsisDer Markt für IT-Dienstleistungen wächst, der Trend zur Verlagerung auf externe Anbieter setzt sich ebenfalls fort. Hersteller, Händler, Lieferanten und Dienstleister verwenden AGB, die häufig im rechtlichen Graubereich liegen und damit für alle Seiten große Risiken in sich bergen. Besonders für Nicht-Juristen bietet dieses Buch eine verständliche Grundlage zur Überprüfung, Verhandlung und Gestaltung von AGB-Klauseln im IT-Umfeld.Die 7. Auflage berücksichtigt die aktuelle Rechtsprechung und deren Präzisierung durch Literatur und Praxis. Stellungnahmen zu vorhandenen Klauseln wurden angepasst und neue Klauseln aufgenommen, zum Beispiel zu Service Level Agreements (SLA), Preisanpassungen, Programmsperren sowie zur Nutzung von Artificial Intelligence (Künstlicher Intelligenz). Zudem wurden der Text und das Sachregister an vielen Stellen überarbeitet und ergänzt.Table of Contents

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