Description

Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.

Empathy Factor

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£17.95

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Usually despatched within 12 days
Paperback / softback by Marie R. Miyashiro

2 in stock

Short Description:

Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers... Read more

    Publisher: Puddle Dancer Press
    Publication Date: 01/10/2011
    ISBN13: 9781892005250, 978-1892005250
    ISBN10: 1892005255

    Number of Pages: 256

    Non Fiction , Business, Finance & Law

    Description

    Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.

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