Description
Book SynopsisDealing with knowledge management, this guide aims to give the practical know-how of what is needed in the information professional/manager's mind. It also includes helpful tools developed by the author, such as knowledge audit instruments, knowledge access and sharing surveys, and techniques for determining knowledge management success.
Trade ReviewAuthor Jay Liebowitz shares KM basics in his concise new book...He explains how KM applies to information and library professionals, how to determine if KM is right for your organization, the lessons he has learned about KM, and what the future holds for KM. * American Libraries, September 2006 *
For information and library science professionals, Liebowitz (information technology, Johns Hopkins U.) describes how to use knowledge management successfully in an organization. He explains how to decide whether knowledge management is right for the organization; his own experience using it at NASA; the knowledge management cycle and the roles of those involved; content, document, and expertise management; lessons about development, strategy, implementation, and management; and showing value. The book can also be used by managers, business executives, human capital officers, IT professionals, those in human resources, and professionals and students. * Reference and Research Book News, August 2006 *
Table of ContentsPart 1 Preface Part 2 Acknowledgments Chapter 3 1. The Management Fad of the Day Chapter 4 2. Gaining the Knowledge behind Knowledge Management Chapter 5 3. KM in the Life on an Information and Library Professional Chapter 6 4. Is KM Right for You? Chapter 7 5. Content, Document, Expertise, and Knowledge Management Chapter 8 6. Lessons Learned about Knowledge Management Chapter 9 7. Showing Value from Knowledge Management Chapter 10 8. The Future of Knowledge Management Part 11 Appendix A: Knowledge Access and Sharing Survey Part 12 Appendix B: GAO Report on Human Capital Part 13 Index Part 14 About the Author