Description
Book SynopsisIdeal for hybrid communication courses,
The Communication Playbook is designed to equip students with the tools they need to develop communicative resilience in their personal and public lives, whether face-to-face or virtually.
Table of ContentsPart One: Fundamentals of Communication Chapter 1: Start Right Here Chapter 2: Communicating in a Multicultural Society and World Chapter 3: The “I” Behind the Eye: Perception and the Self Part Two: Communication Messages and Skills Chapter 4: Using Verbal Messages to Help Minds Meet Chapter 5: Nonverbal Messages Speak Chapter 6: Ethical Listening Part Three: Interpersonal Communication (Person-to-Person) Chapter 7: Understanding Interpersonal Relationships Chapter 8: Handling Emotions and Relational Conflict Part Four: Group Communication Chapter 9: Team Building, Group Decision Making and Problem Solving Chapter 10: Leading with Communication to Resolve Group Conflict Part Five: Public Communication Chapter 11: Public Speaking and You Chapter 12: Researching, Supporting, and Outlining Your Speech Chapter 13: Presentation Aids and Speech Delivery Chapter 14: Informative Speaking Chapter 15: Persuasive Speaking