Description
Book SynopsisTrade ReviewThis fifth edition updates content, examples, and supporting research for well-developed principles. Practical dialogues representing a range of social work practice are a particular strength. The book also emphasizes culturally competent practice and guides social workers in difficult situations such as sharing bad news. -- Ronald Rooney, University of Minnesota This book is timeless! The authors have updated and enriched their newest edition and have added perceptive insights on crosscultural interviewing and new problem-solving interventions. They provide a dynamic examination of the helping process and present ideas and illustrations with eloquence and clarity. This seminal book is a gift to the profession. -- Alex Gitterman, University of Connecticut School of Social Work Too often students underestimate the complexity of interviewing, having seen televised talk show interviews or having engaged in problem-solving with friends. This book explicitly describes the skills and knowledge social workers must use in their professional roles. -- Kim Strom-Gottfried, University of North Carolina, Chapel Hill School of Social Work The Kadushins have managed to convey both the science and art of interviewing without diminishing either aspect. Their book is a very practical tool for social workers and any human service worker. -- Julie Hughens, Mary Baldwin College
Table of ContentsAcknowledgments Introduction Part I. General Orientation and Basic Concepts of Interviewing and Communication 1. Defining and Characterizing the Social Work Interview 2. The Interview as Communication 3. Listening and Silence as Interview Techniques 4. Nonverbal Communication 5. Establishing a Relationship Part II. Sequential Phases in the Interview Process and Associated Techniques 6. The Introductory Phase 7. The Problem Exploration Phase 8. The Developmental Phase: Problem-Solving Interventions 9. The Developmental Phase: More Problem-Solving Interventions 10. The Developmental Phase: Questioning Techniques 11. Termination and Evaluation Part III. Special Problems in Interviewing 12. Cross-Cultural Interviewing 13. Problematic Interviews Part IV. The Essence of the Good Interview 14. The Competent Interviewer L'Envoi- Appendix: Transcribed Interview and Critique References Index
