Description
Book SynopsisSuperior program management begins with superior information and strategy Program Management for Improved Business Results, Second Edition is a practical guide to real-world program management, written to align with the rigorous PMI PgMP certification standards. The book explains the benchmarks and best practices that help shape a superior program manager, and provides case studies that illustrate the real-world application of management concepts. Written by a team composed of both industry professionals and academics, the book strikes a balance between theory and practice that facilitates understanding and better prepares candidates for the PgMP. Managers at all levels will learn the insights and techniques that are shaping modern management expectations.
The Project Management Institute and the Product Development and Management Association both agree that program management is a critical element in the successful integration of business strategy and project m
Table of Contents
Preface ix
Acknowledgments xi
Part I: It’s About the Business 1
1 Program Management 3
2 Realizing Business Benefits 27
3 Aligning Programs with Business Strategy 43
Part II: Delivering the Whole Solution 73
4 The Whole Solution 75
5 The Integrated Program Team 93
6 Managing the Program 111
Part III: Program Practices, Metrics, and Tools 153
7 Program Management Practices 155
8 Program Metrics 191
9 Program Management Tools 211
Part IV: The Program Manager 247
10 Program Manager Roles and Responsibilities 249
11 Program Manager Competencies 273
Part V: Organizational Considerations 303
12 Transitioning to Program Management 305
13 The Program Management Office 329
Appendices: Case Studies in Program Management 349
A “I AM the PMO!” 351
B LorryMer Information Technology 363
C Bitten by a Rattlesnake 371
Index 383
