Description
Book SynopsisTable of ContentsPreface: Leveling the Playing Field for the “Other 99 Percent”
Part I: The Rise of People Operations
Chapter 1: The Great Pivot: The New Work Order!
Chapter 2: So Long, HR
Chapter 3: The Rise of People Ops
Chapter 4: People Ops in Action
Part II: Automate HR: Kill Paperwork
Chapter 5: Make the Stuff You Have to Do Easy (Go Digital)
Chapter 6: Step 1: Create Digital Employee Records
Chapter 7: Step 2: Automate Hiring and Onboarding
Chapter 8: Step 3: Automate Time and Pay
Chapter 9: Step 4: Automate Health Insurance Benefits
Part III: Build an Incredible Employee Experience
Chapter 10: The Bones of a Successful People Operation
Chapter 11: Employee Motivation
Chapter 12: Fair Pay
Chapter 13: Rethink Communications
Part IV: Unleash Your Workforce
Chapter 14: Performance Alignment
Chapter 15: Closing the Engagement Gap
Chapter 16: Creating a Diverse, Equitable, and Inclusive Workplace
Chapter 17: Making Remote Work Work
Part V: The Future of People Operations
Chapter 18: The Rise of the CPO: Building a Modern People Ops Team
Chapter 19: Measuring People Ops
Chapter 20: POPS Technology
Chapter 21: Turning POPS into a Competitive Advantage
Appendix: Digital Tools and Resources
Glossary
References
Acknowledgments
About the Authors
Index
