Description

Book Synopsis

A comprehensive presentation of cross-cultural crisis negotiation principles and strategies, this book relates established communication models to the practical knowledge and experience of crisis negotiators across international organisations and contexts.

Early chapters discuss prominent communication theories and discourse analysis models used to analyse interaction in crisis negotiation case studies. A central theme is the practice of âactive listeningâ, highlighting the crucial role of active listening in building rapport. Rapport is a communicational concept deemed essential to successful negotiations but is seldom defined. The book expands upon this concept in depth, providing relevant communication theories that can be applied to understanding the interactional processes in successful crisis negotiations. By presenting perspectives on crisis negotiation by scholars and practitioners engaged in vastly differing contexts, it is a robust guide to developing constructive cr

CrossCultural Crisis Negotiations

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    A Paperback by Terry D. Royce

    £39.99

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    Order before 4pm on Friday for delivery by Mon 16 Nov 2026.

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      Book details

      Publisher Taylor & Francis
      Published 25 March 2025
      ISBN-13 9780367337070
      978-0367337070
      ISBN-10 036733707X
      Also in:
      Semantics, discourse analysis, stylistics

      Description

      Book Synopsis

      A comprehensive presentation of cross-cultural crisis negotiation principles and strategies, this book relates established communication models to the practical knowledge and experience of crisis negotiators across international organisations and contexts.

      Early chapters discuss prominent communication theories and discourse analysis models used to analyse interaction in crisis negotiation case studies. A central theme is the practice of âactive listeningâ, highlighting the crucial role of active listening in building rapport. Rapport is a communicational concept deemed essential to successful negotiations but is seldom defined. The book expands upon this concept in depth, providing relevant communication theories that can be applied to understanding the interactional processes in successful crisis negotiations. By presenting perspectives on crisis negotiation by scholars and practitioners engaged in vastly differing contexts, it is a robust guide to developing constructive cr

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