Description
Book SynopsisThis book presents a model of organization transformation success. The model is illustrated through description and analysis of an actual, two-decade, highly successful, global enterprise transformation Six Sigma program at a Fortune 200 company -- Cummins, Inc.
Table of ContentsList of Figures and Tables
List of Acronyms and Abbreviations
Foreword – Change by Frank McDonald
About the Authors
Chapter 1: Introduction and Purpose
Chapter 2: Interview with Tim Solso, Cummins CEO 2000-2011
Chapter 3: Six Sigma Pre-History
Chapter 4: The Bottom Line: Results
Chapter 5: S-Curves and Kano – Maturity and Sustainability
Chapter 6: Interview with Frank McDonald – Cummins Vice President of Quality (1999-2002)
Chapter 7: S-Curve 1 – Pre-launch
Chapter 8: S-Curve 2 – Launch and First Projects
Chapter 9: Preparing for the Next S-Curve – Cross-Curve Analysis: A Summary
Chapter 10: Interview with Joe Loughrey – Cummins President & COO (2005-2008)
Chapter 11: Moving from First Training and Projects S-Curve to the Building a Foundation S-Curve
Chapter 12: Interview with Michelle Dunlap – Master Black Belt, Quality Champion
Chapter 13: Interview with Dana Vogt – Black Belt, Master Black Belt, Quality Champion
Chapter 14: S-Curve 3 – Building a Foundation
Chapter 15: Moving from Building a Foundation to the Self-Supporting S-Curve
Chapter 16: Interview with Megan Henry – Black Belt, Master Black Belt, Six Sigma Leader
Chapter 17: S-Curve 4 – Self-Supporting
Chapter 18: Interview with Ginger Lirette – Black Belt
Chapter 19: Moving from Self-Supporting to the Business Integration S-Curve
Chapter 20: Interview with Tom Linebarger– Cummins CEO (2011+)
Chapter 21: S-Curve 5 – Business Integration
Chapter 22: Moving from Business Integration to Continued Growth and Expansion and Business System Improvement S-Curves
Chapter 23: S-Curve 6 – Continued Growth and Expansion
Chapter 24: Interview with Julie Liu – Black Belt, Quality Champion, Six Sigma Leader
Chapter 25: S-Curve 7 – Business System Improvement
Chapter 26: Interview with Holly Duarte - Black Belt
Chapter 27: The Effect of Maturity on Organizational Communication
Chapter 28: How to use S-Curves
Chapter 29: Important Considerations for a Healthy Long-Term Six Sigma Deployment
Chapter 30: Special Situations
Chapter 31: Conclusions
Chapter 32: Final Thoughts
Appendices
Index
