Description

This new title offers fresh insight for people considering or managing their careers in service organizations. Its focus is on customer service from a values and mission viewpoint and is designed for front-line customer service professionals and will help them implement key practices for engaging customer loyaly, improving results, and developing trust.

10 Steps to Successful Customer Service

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£14.51

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Paperback / softback by Maxine Kamin

1 in stock

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This new title offers fresh insight for people considering or managing their careers in service organizations. Its focus is on... Read more

    Publisher: American Society for Training & Development
    Publication Date: 18/03/2010
    ISBN13: 9781562865900, 978-1562865900
    ISBN10: 1562865900

    Number of Pages: 192

    Non Fiction , Business, Finance & Law

    Description

    This new title offers fresh insight for people considering or managing their careers in service organizations. Its focus is on customer service from a values and mission viewpoint and is designed for front-line customer service professionals and will help them implement key practices for engaging customer loyaly, improving results, and developing trust.

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