Description
Book SynopsisAnne Austin received her B.A. in English from the University of Delaware, her Ph.D. in Business Administration from the University of South Carolina, and her J.D. (cum laude) from Case Western Reserve University. Austin has taught business classes for over 30 years at both the undergraduate and graduate level. Since 1995 she has been employed at the University of Arkansas Community College at Batesville, where she helped to design the Medical Office Management program. Currently, she is the Vice Chancellor of Research, Planning and Assessment. In that position she supervises Information Services, Institutional Research, and the Office of the Registrar. Her primary responsibilities include institutional strategic planning and assessment. She has been actively involved in the college's accreditation process with the Higher Learning Commission, where she acts as a peer reviewer for institutions on the new Open Pathway.
Victoria Wetle began her healthcare career in 1
Table of ContentsPART ONE: OVERVIEW AND PAYMENT 1. Health and Care in America
2. The Business Side of Health Care
3. The Payment Process: Insurance and Third-Party Payers
4. The Payment Process: Government Payment Programs
PART TWO: EMPLOYMENT IN HEALTH CARE 5. Health Care Providers: Physicians and Nurses
6. Other Clinical and Non-Clinical Health Care Providers
PART THREE: THE DELIVERY SYSTEMS 7. Offices, Clinics, and Hospitals
8. Aging in America
9. Mental Health Services: A Combination of Systems
10. The Public Health System: The Government's Role
PART FOUR: HEALTH CARE INDUSTRY AND ISSUES 11. Medical Technology, Pharmaceuticals, and Pharmacological Research
12. Health Care Research and Prevention
13. Cultural Competency, Health Literacy, and Health Care Ethics
14. International Health Care
