Description
Book SynopsisEverything you need to enter the exciting field of legal mediation To be an effective mediator, it's essential to possess the ability to take control of animated situations, offer advice, and facilitate discussion all the while remaining neutral without formulating biased judgment.
Table of ContentsIntroduction 1 Part I: Acquiring the Keys to Mediation Success 7
Chapter 1: Achieving Success as a Mediator 9
Chapter 2: Choosing the Right Niche 21
Chapter 3: Training for Your Chosen Market and Niche 35
Part II: Becoming a Master Mediator 61
Chapter 4: Navigating the Mediation Process 63
Chapter 5: Mediating with and without Lawyers 83
Chapter 6: Exploring Different Mediation Styles 97
Chapter 7: Honing Essential Mediation Skills 115
Chapter 8: Employing Conflict Dynamics to Resolve Any Dispute 135
Part III: Improving Your Success Rate 157
Chapter 9: Establishing and Maintaining Control 159
Chapter 10: Transitioning from Adversarial Negotiation to Collaborative Mediation 173
Chapter 11: Capitalizing on Your People Skills 187
Chapter 12: Problem-Solving Like a Pro 201
Chapter 13: Breaking through Impasse 219
Chapter 14: Closing and Memorializing the Parties' Agreement 245
Part IV: Launching Your Own Mediation Practice 255
Chapter 15: Building Your Business from the Ground Up 257
Chapter 16: Marketing Yourself and Your Business Online and Off 273
Chapter 17: Growing Your Business through Client Retention and Community 289
Part V: The Part of Tens 303
Chapter 18: Ten Practices of the Super Mediator 305
Chapter 19: Ten Major Mediating Mistakes and How to Avoid Them 311
Chapter 20: Ten Tips for Busting Impasse 317
Index 323
