Description

Book Synopsis


Table of Contents
  • 1. Customer Care
  • 2. Communicating in Organizations
  • 3. Understanding the Diverse Workforce
  • 4. The Power of Teams in Hospitality
  • 5. Group Problem-Solving and Decision-Making
  • 6. Managing Time
  • 7. Managing Stress
  • 8. Promoting Creativity
  • 9. Setting Personal and Professional Goals
  • 10. Managing Conflict
  • 11. Motivating Employees
  • 12. Counseling Employees
  • 13. Understanding Power and Politics in Organizations
  • 14. Leading Hospitality Organizations

Organizational Behaviour for the Hospitality

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    Order before 4pm tomorrow for delivery by Wed 29 Jul 2026.

    A Paperback by Florence Berger, Judi Brownell

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      Publisher: Pearson Education
      Publication Date: Publication Date: 11/8/2013 12:00:00 AM
      ISBN13: 9781292040264, 978-1292040264
      ISBN10: 1292040262

      Description

      Book Synopsis


      Table of Contents
      • 1. Customer Care
      • 2. Communicating in Organizations
      • 3. Understanding the Diverse Workforce
      • 4. The Power of Teams in Hospitality
      • 5. Group Problem-Solving and Decision-Making
      • 6. Managing Time
      • 7. Managing Stress
      • 8. Promoting Creativity
      • 9. Setting Personal and Professional Goals
      • 10. Managing Conflict
      • 11. Motivating Employees
      • 12. Counseling Employees
      • 13. Understanding Power and Politics in Organizations
      • 14. Leading Hospitality Organizations

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