Description
Book SynopsisThis comprehensive book organizes the components of quality and safety outcomes, within a framework developed by expert nurses. Such a framework is missing in existing books on quality and safety in health care, and the concepts of nursing and organizational outcomes are often overlooked. This book fills this gap by exploring and expanding the various features of the Quality Health Outcomes Model (QHOM) and its four main concepts of System, Client, Interventions, and Outcomes. Using a broad and comprehensive approach, the authors identify the most current empirical evidence and concepts in the nursing field to provide an up-to-date understanding of the QHOM’s four concepts and their interrelations. New concepts include (a) systems concepts of turbulence and complexity of workflow and use of the electronic health record to support clinical workflow; (b) client concepts of social determinants of health, health literacy, and chronicity; (c) intervention concepts of interprofessional practice, nursing care processes including unfinished care, and care coordination; (d) outcome concepts related to nursing and the organization in addition to patient outcomes that includes the patients’ experience.
The ideas, approaches, and evidence are provided by a team of experienced researchers, practitioners, and leaders. The author team presents an updated, state-of-art view of how system, client, and interventions affect client, nurse, and organizational outcomes.
This book will appeal to researchers, clinicians, and researchers interested in healthcare quality and in particular nurses and nursing students in administration, research, and practice.
Table of ContentsChapter 1: Introduction and overview of the Quality Health Outcomes Model (QHOM): 4 main concepts, System, Client, Interventions, Outcomes. Diane K. Boyle, Marianne Baernholdt
Section 1 – Context of Health: 2 chaptersChapter 2: Healthcare policy Mary Jean Schumann
Chapter 3: Nursing work force supply by setting Sean Clarke,
Section 2 - System – 3 chaptersChapter 4: Nursing work environmentShelly Fischer, Diane Boyle
Chapter 5: Nursing workflow design: Turbulence and complexity of workflow Bonnie M. Jennings
Chapter 6: Electronic health records Susan McBride, Mari Tietze
Section 3 - Client – 2 chaptersChapter 7: Social determinants of health Terri Ann Parnell
Chapter 8: Chronicity Amy Barton, Section 4 - Interventions – 3 chaptersChapter 9: Care processes Terry Jones, Shin Hye Park
Chapter 10: Interprofessional practice and communication, organizational intervention Alan W. Dow, Marianne Baernholdt
Chapter 11: Care coordination Beth Ann Swan
Section 5: Outcomes – 3 chaptersChapter 12: Patient and family outcomes Michael Simon, Stefanie Bachnick
Chapter 13: Nursing outcomes Dr. Peter Van Bogaert
Chapter 14: Organizational Outcomes Nancy Dunton, Amenda Fisher
Chapter 15: ConclusionMarianne Baernholdt, Diane K. Boyle,
