Description
Book SynopsisAchieve business success with Neuro-linguistic Programming People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team's performances.
Trade Review"Three cheers then for the "For Dummies" outfit that has produced a lucid, practical guide...I found an enthusiastic, user friendly guide." (Personnel Today, January 27th 2009)
Table of ContentsIntroduction 1
Part I: The Difference That Makes the Difference 7
Chapter 1: Achieving Business Excellence with NLP 9
Chapter 2: Overcoming the Barriers to Success 23
Chapter 3: Utilising NLP Principles at Work 37
Part II: Building Working Relationships That Work 51
Chapter 4: Understanding More, Achieving More through Communication 53
Chapter 5: Making Sense of Other People for Better Influence 69
Chapter 6: Building Rapport: The Heart of Successful Relationships 87
Chapter 7: Using Words to Get Results 109
Chapter 8: Choosing and Anchoring Positive Emotions 135
Part III: Leading People to Perform 155
Chapter 9: Leading from Within: Managing Your Emotions 157
Chapter 10: Inspiring and Motivating with Artfully Vague Language 179
Chapter 11: Giving Feedback to Fuel Improvement 201
Chapter 12: Coaching for Peak Performance 215
Chapter 13: Handling Difficult People 237
Part IV: Achieving Business Excellence 251
Chapter 14: Creating a Compelling Vision 253
Chapter 15: Maximising Success through Change 271
Chapter 16: Setting and Achieving Goals 287
Chapter 17: Modelling Winning Performance 303
Part V: The Part of Tens 323
Chapter 18: Ten Business Benefits of NLP 325
Chapter 19: Ten Tips for Using NLP in Business 331
Chapter 20: Ten Online NLP Resources 335
Chapter 21: Ten Great Reads to Build Your Business NLP Library 339
Index 343
