Search results for ""American Society for Training Development""

Start, Build, and Navigate Your Training and TD CareerATD's Handbook for Training and Talent Development is the premier resource and compendium of everything a training and talent development (TD) professional needs to know to start, build, and navigate a thriving career.Now in its third edition and grounded by the Talent Development Capability Model, this is more than a revised volume. With 90 percent new content, this edition offers an up-to-date view of the growing roles of talent development professionals, our changing world of work, and the critical need for business alignment.Edited by Elaine Biech, the third edition is divided into eight sections comprising 57 chapters authored by 100 expert practitioners—the brightest thinkers in the field—who share foundational and advanced perspectives and information. The Handbook dives deeply into growing professional expertise and personal skills, virtual learning and remote work, trends affecting TD, managing organizational and career change, growing roles in TD, and understanding organizational impact and business alignment. Fifty online tools are available to download, and there is also a glossary and references.TD professionals, keep this practical, companionable volume close by; it's the reference you will always turn to.

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Use the Practice of Conscious Accountability to Elevate Your Work and RelationshipsResults and relationships—managers and leaders no longer have to prioritize one over the other to build a culture of exceptional accountability. You don't have to choose between being the hard-charging task master and being the easy-going people pleaser. By expanding your awareness to create deliberate intentions, take informed actions, and be responsible for your impact, you can achieve better business outcomes and experience greater satisfaction in doing so. In Conscious Accountability, Yale professors, psychologists, and business consultants David C. Tate, Marianne Pantalon, and Daryn David invite you to think about yourself and your working relationships more completely and integrate a practice of conscious accountability in your daily life. A forward-thinking approach to realizing organizational and team goals, conscious accountability can help you move beyond traditional ways of engaging with your employees, team members, and peers. The impact will be transformative.To help you develop the skills and the mindsets of conscious accountability, this book introduces a straightforward and powerful CONNECT framework that gives you the tools you need to better relate to everyone in your professional (and personal) life, build trust, and motivate yourself and your colleagues for greater outcomes. Step up your game by following the seven practices of conscious accountability—creating clarity, opening up engagement, nailing it, noticing, exchanging feedback, claiming it, and trying again. You will connect more closely to others, put people in a position to succeed, elevate and distinguish yourself, and generate excellence everywhere you turn.

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Leaders as Learners, Learners as Leaders. Drawing upon firsthand experiences and insights from senior practitioners, Leading the Learning Function: Tools and Techniques for Organizational Impact offers best practices, tools, techniques, and processes that successful business leaders use to develop, build, and implement their personal leadership skill sets.The ATD Forum—a consortium for senior talent and learning practitioners to connect, collaborate, and share knowledge, best practices, and company experiences—sought to extend those accruing benefits more broadly in the profession to current and aspiring learning leaders and talent practitioners. In this book, Forum managers and book editors MJ Hall and Laleh Patel and Forum members set out to document the work learning leaders do to help themselves and others build organizational capabilities and successful results. In 26 chapters, Forum contributors—leaders in their respective organizations—offer insights and lessons about setting direction, managing processes, leading and developing people, making an impact, collaborating with stakeholders, using technology for learning, and innovating. Growing leadership skills is a lifelong journey; gaining a portfolio of techniques others have used successfully to solve similar business challenges can provide an edge in your role as a business advisor. Leading the Learning Function is just that portfolio.

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Master E-Learning Design on Your Own The clock is ticking. The new online training is due next week. You need to tweak a few activity questions, make sure changes to the audio voiceover flow smoothly, and get the subject matter expert to sign off on the final storyboard. To cap it all off, you’re on your own. You’re an e-learning department of one.As more companies explore the e-learning space for training and development, they often task lone individuals to bear the load. You might be an instructional designer asked to start with e-learning, or an experienced marketer developing a sales support e-learning module, or a classroom trainer taking your content online. E-Learning Department of One can be your lifeline.Learning experience designer Emily Wood knows a thing or two about being an e-learning department of one. In this book, she shares shortcuts to create quality products when faced with limited resources, help, and time. Design and development hacks include how to: Manage complex content with a storyboard. Decide which authoring tool fits your budget. Gather and organize feedback data from pilot tests. Ensure your product meets accessibility requirements. While you might feel like you’re stranded on a deserted island, struggling to manage dozens of training requests, remember you’re not alone. Welcome to the e-learning community.

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Nearly all of us have stories of advice given by the mom or mother figure in our lives. Mom is our first teacher and coach. For those of us who become leaders, teachers, and coaches, her guidance has a special value.In Leadership Lessons for Any Occasion: Stories of Our Mothers, executive coaches and authors Ed and Nila Betof have collected stories from a wide range of leaders, teachers, coaches, and talent development professionals about how their mothers guided their paths to helping others lead resourceful, meaningful lives. Stories have unique power to give us perspective, engage us with the empathetic aspects of coaching and leading, and approach problems from a new angle. This book offers bite-size anecdotes about how a mother’s wisdom shapes the lives of leaders, coaches, trainers, and each one of us.Explore these stories as a way to reconnect with your own mother’s legacy—or as a source of insight to share with your mentees and learners. Refill your tank of self-reflection, or use this book as inspiration to encourage others to dive deep into their own past and rediscover how their earliest childhood lessons could continue to help them grow today.

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Manage without giving up the work you love and discover the leader within.Conventional management thinking says that to manage effectively you must delegate. It implies that managers fall into a dangerous trap when they continue to perform tasks they love from a previous role. And it says that to not “let go” is to give in to a controlling tendency that robs staff of development opportunities. But not everyone agrees.Today’s increasingly knowledge-driven, cost-competitive work world is changing the way management gets done. More and more, people in management roles are becoming can-do leaders who must continue to practice their specialty while managing and developing the skills of others. But this group has had few guidelines to follow—until now.In Becoming a Can-Do Leader, executive coaches Frank Satterthwaite and Jamie Millard say it’s time that management thinking catches up with reality. Their extensive experience training and coaching player-managers at all levels has shown that successful managers both delegate and do.Whether you’re trying to survive your first promotion or coaching executives who yearn to keep up with their field, essential guidelines for can-do leadership are inside this book. You’ll find workplace examples that ring true, as well as unique strategies and tools that both help you identify your values and provide insight into your natural leadership style.Don’t let your knowledge and skills decline by stepping completely out of the professional picture. It’s time to get productively and selectively involved in the work, enabling you to manage more effectively and keep up with important advances in your field—all while developing and leading your team to success.Discover how to work strategically with staff while continuing to grow expertise in your profession. That’s can-do leadership.

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Like a great leader, a great leadership training aligns the right people to the right task at the right time.Whether you are developing a first-rate leadership development program from scratch or adding to an existing workshop, let leadership expert and master trainer Lou Russell be your guide. The second book in the ATD Workshop Series, Leadership Training presents a step-by-step blueprint to developing and delivering dynamic, powerful leadership training.Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. You’ll also find tools to assess leadership strengths and weaknesses.Half-day, full-day, and two-day workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.About the seriesThe ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have experienced it all. Each publication weaves in today's technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

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Put timeless management practices to work.The most important relationship is between a manager and a direct report. Studies confirm that the majority of people leave their jobs because they dislike their manager and the way they are supervised. After all, managers directly influence staff engagement and retention, along with the many performance factors in between. So what is a manager to do?7 Paths to Managerial Leadership presents seven simple paths to an effective relationship between managers and staff. Each path offers management wisdom that focuses on action, not position, and inspires others to do their best work. Expressly written for middle managers, this step-by-step guide covers principles evaluated and fine-tuned over the course of several decades.Seasoned manager and management consultant Fred Mackenzie offers readers pithy self-assessments, a manager’s checklist, and action plans for developing each path, regardless of which you choose to employ in your work. Use this guide to identify your leadership style, along with its benefits and shortcomings, and learn how to build on your strengths to inspire those you lead to have confidence in themselves.Be sure to read this one with a pencil in hand!

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Make your foray into successive approximations successful and as easy as possible.In the 2012 bestseller, Leaving ADDIE for SAM, learning professionals were introduced to the Successive Approximation Model (SAM) and the Savvy Start—the key to a successful project kick-off. Together, these concepts incorporate contemporary Agile processes that simplify design and development, yielding more energetic and effective learning experiences. This companion Field Guide provides the job aids, tools, and templates you need to put the SAM methodology in motion and take your ISD practice to new heights. Complete with a foreword by Michael Allen, this book is an essential resource to create better, faster training products and “move the needle” on current training efforts.In this book, you will:• Apply the principles and concepts behind Leaving ADDIE for SAM.• Update your training products with these contemporary, Agile design processes.• Use the job aids, tools, and templates provided to work on actual projects.

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Unleash greater potential from your talent by making people a top priority.Most executives would say that people are their most valuable asset; but even with the best intentions of putting employees first, companies can be held back by outdated policies. This business fable highlights 13 talent management principles, illustrating them in action at a fictional company with a charismatic and passionate Chief People Officer.Through the story, you will experience: best practices to combat the ineffective and counterproductive talent practices that plague many organizations assessment questions to evaluate the status of your organization’s talent practices reflection questions to help YOU make a difference in your organization, regardless of your position a path that enables top performers to advance and succeed. Using people-centered talent management principles will inspire your employees, reshape your organization, and improve your bottom line.

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Overcome the real-world challenges of evaluating your training programs.Renowned ROI experts jack and Patti Phillips tackle the obstacles and daily challenges that practitioners face when trying to evaluate their training programs. Measurement and evaluation are key to establishing success and demonstrating the value-add of your programs—but so often, L&D professionals launch into this journey with no clear destination in mind, much less guideposts to show them the way. This book leads you to the ultimate destination of real world evaluation, the intersection of learning and evaluation where the two are so intertwined that the activity of evaluation is seamless. Describe program success in quantitative, qualitative, financial, and nonfinancial terms. Present a complete set of data to show the overall success of a program. Learn to balance the art and science of real world evaluation.

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The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. Classroom facilitators Jim Teeters and Lynn Hodges draw on more than 70 combined years of experience to share their unique and accessible approach to teaching adults. The Teach With Style methodology is a dynamic model built around four “instructor styles,” each supported by strategies and tactics that you can use in the classroom. This book will help you improve certain facilitation techniques and skills while enhancing your natural strengths, for a balanced, fresh approach to adult instruction that will accelerate your students’ learning.

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Leaders Start to Finish: A Road Map for Developing Top Performers focuses on developing effective leadership training programs that produce leaders with an engaged, “I can” leadership attitude. This book addresses the question of how to create high-performing, authentic leaders at all levels of an organisation, from front-line employees through senior management. In offering pragmatic, realworld solutions and detailed instructions on how to build a leadership training program from the ground up, Leaders Start to Finish will help you develop your staff into efficient, respected managers and leaders.

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Not the work of a single, isolated management consultant, The ASTD Management Development Handbook is instead a collection of the best and most current thinking from a wide range of contemporary management experts. Presented in a variety of styles and focused on different aspects of management, the pieces contained in The ASTD Management Development Handbook nonetheless share a common purpose and vision: to provide lessons, wisdom, and perspectives that are deeply relevant for leaders and trainees in today’s challenging corporate environment.

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Known for their expertise in ROI, Jack and Patricia Phillips have contributed to another area in the field of measurement and evaluation. Together with Bruce Aaron, they’re offering a useful tool to help learning and development professionals design and administer surveys and questionnaires. Written in the accessible style of ASTD Basics books, this volume covers: the purpose of surveys and questionnaires types of error that can creep into survey results considerations when developing survey questions tricks to ensure positive response rates content on validity and reliability approaches to data analysis and reporting results. In addition to content on survey design, the book includes a section that evaluates various survey technologies. By applying a simple decision-making process, readers can identify the most appropriate survey tool for their needs.

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Are you responsible for bringing recently-hired employees on board and up to speed within your organisation? If you are a manager, trainer, corporate coach, or human resources executive in charge of developing the new hires in your company, 90 Days 90 Ways: Onboard Young Professionals to Peak Performance provides you with the knowledge and tools required to grow these recruits into engaged, confident team members during the course of the standard three-month probationary period. With a strong focus on working with younger professionals, 90 Days 90 Ways offers specific, actionable strategies and corresponding techniques for ensuring that the new hires under your guidance are integrated quickly, completely, and successfully into your business.

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This guidebook paves the way to integrated talent management by assembling the collective experience and insight of 19 experts who examine research-based theories and current practices in highly successful enterprises. These contributors (including Marshall Goldsmith, Peter Cappelli, Leslie Joyce, and Edward E. Lawler, among others) provide practical advice about how you can adopt effective, state-of-the-art methods in your own organisation.

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Change is hard, but learning more about it doesn't have to be boring.The Change Book: Change the Way You Think About Change helps you get smart on change management without the pain. It addresses framing your change, leadership, resistance, culture, communication and more. Flip it open to any page and you'll find powerful, concise, and easy advice from battle-tested practitioners. Why aren't your communication efforts working? The book addresses common pitfalls, like waiting too long, delivering "bad" news and hitting people with the wrong kinds of information. How many people should you involve in your new effort? There's advice on engaging the masses and there are real stories of organizations who harnessed the power of their people. What should you do about those who resist? Do you have to turn all of them into supporters? Read about finding the people in your "sweet spot" and focusing on them. How will you keep people excited and engaged? The book offers tips for getting buy-in and maintaining momentum. Each short chapter holds a nugget of wisdom on subjects like these. A great resource for seasoned change management professionals or the newly initiated, The Change Book provides tips, tools and bits of wisdom from those who have been there, helping to transform some of the most widely recognized organizations in the country.

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Sales people are often a breed apart; being their trainer is an ambitious, but rewarding challenge. Founded in the competencies of world-class selling, this new title approaches training sales people with the most excellent strategy - effective, results driven training that closes sales. Siegfried, with Nationwide Insurance, offers readers a use able, practical methodology for keeping sales people engaged and learning, ensuring that they don't feel like they're wasting their time and their managers can justify their time in the classroom.

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For decades, the emphasis in the training and development has been upon instructional objectives. But todayâ s organizations demand attention to higher-level objectivesâ objectives that clearly provide business impact and value and satisfy the expectations of key stakeholders. If youâ re involved in implementing projects, programs, initiatives, or solutions in your organization, Beyond Learning Objectives is the must-have guidebook that can help you meet these new expectations. This title provides step-by-step processes for defining, measuring, and developing six types of objectives: input, reaction, learning, application, impact, and ROI. Youâ ll also have help avoiding common pitfalls in the development of objectives, such as unclear, incomplete, non-specific or even missing objectives

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Meet Learning Needs With New Tools and New ThinkingLearning is no longer an activity or luxury that only occurs at specific stages in your life or career. With the digital revolution, learning has become immediate, real-time, and relevant whether you’re young, old, in the workforce, in school, or at home. As a learning and development professional, you’ve likely confronted the digital learning revolution armed with instructional design models from the pre-digital world. But today’s digital universe has a new model to address its wealth of new technologies and a new philosophy of learning experience design: learning cluster design.Designing for Modern Learning: Beyond ADDIE and SAM offers you and your learners a new way to learn. It describes the fundamental shift that has occurred in the nature of L&D’s role as a result of the digital revolution and introduces a new five-step model: the Owens-Kadakia Learning Cluster Design Model (OK-LCD Model), a new five-step model for training design that meets the needs of modern learning. The model’s five steps or actions are an easy-to-follow mnemonic, CLUSTER: Change on-the-job behavior Learn learner-to-learner differences Upgrade existing assets Surround learning with meaningful assets Track transformation of Everyone’s Results. In each chapter, the authors share stories of business leaders, L&D professionals, and learners who have successfully adopted the OK-LCD Model, detailing how they altered organizational mindsets to meet the needs of modern learners and their organizations. Included are how-to features, tools, tips, and real-life “in practice” sections.This is an exciting time to be in L&D. It’s time to join the revolution.

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Most books start with the tools and techniques of needs assessment and assume that implementation will naturally bring success. This is not the case. This book begins with the concepts of front-end alignment, followed by the tools needed for positive, predictable, and measurable results. This book does not deal with specific data collection methodology or approaches. Rather, this book deals with the framework and alignment that will make such methodologies and approaches useful.

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Change is inevitable, and how we handle it determines a great deal of our success in life. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.Do you look forward to change, or do you face it with a sense of impending doom?Change is inevitable, and how we handle it determines a great deal of our success in life. Yet many people dread change, viewing it as a threat to be overcome rather than an opportunity to learn and grow.Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it—whether it comes from technology, organisational shifts, economic or global trends, or simply the passage of time. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it.This book can serve as a step-by-step program for systematically building your change management strategy, or you can turn directly to whichever chapter will help solve the problem at hand today. Either way, you'll be provided with insights, case studies, tools, and techniques to put you ahead of the change curve. You'll learn how to:develop a change management team and create supportive alliancescommunicate your plans, take your vision from idea to action, and overcome challenges along the waymeasure your success, review lessons learned, and build a culture of constant improvement.With 10 Steps to Successful Change Management at your fingertips, you'll be prepared to understand what's happening, minimise the risk that goes with it, and take advantage of the opportunities that change can bring. Instead of dreading the possibility that changes will occur, you'll be assured of your ability to handle them—and to thrive and grow through the experience.

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For training that is as fun as it is effective, this is a must-have resource for anyone involved in training. Detailing the “who,” “what,” “ when,” “why” and “how” of learning, Telling Ain’t Training provides everything you need to energise and engage leaders regardless of age experience. Fast-paced, fun and interactive, Telling Ain’t Training incorporates principles of adult learning to separate learning myth from learning fact. Understand how people learn, what makes training successful, why training fails and how to achieve amazing training results.

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Improve the Impact of Your FacilitationFacilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. It's also about developing your unique approach and building confidence in it so you can achieve your facilitation goals. In Facilitation in Action, four master ATD facilitators open your eyes to the range of facilitation methods and techniques and help you find your authentic training style.Authors Carrie Addington, Jared Douglas, Nikki O'Keeffe, and Darryl Wyles provide tips, lessons, and stories rooted in hands-on application, from experiences leading ATD's education programs and delivering training in industries from government and healthcare to marketing and beauty. Learn how to develop a facilitation mindset that identifies what learners need to be successful before, during, and after training. Explore how to adapt your facilitation across various modalities and how to be prepared when you must pivot in the moment. And, dive into the importance of empathy, inclusion, feedback, and performance to facilitation.This guide takes both new and established facilitators on a journey of honing training delivery skills, and demonstrating agility for the benefit of the learners, the organization, and themselves. The chapters are structured around actual questions the authors have received over the years from learners in ATD Education's train-the-trainer sessions. Each chapter concludes with invitations and moments of reflection for the reader as they consider their own development as a facilitator.

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Manage Virtual Teams for Maximum Results.Working remotely is a reality of today’s and tomorrow’s workforce. With organizations switching from a model of only on-site employees to on-site and virtual employees working globally, managers need guidance on how to address the traditional and not-so-traditional issues that occur when staff is not collocated.The Unashamed Guide to Virtual Management provides that direction for topics such as onboarding new staff and delivering performance reviews as well as for the more offbeat issues like handling office romance and doing laundry on the job.Using short chapters and a fun, whimsical, yet straightforward style, Ben Bisbee and Kathy Wisniewski answer the critical questions about how to manage virtual teams. No matter your problem, you’ll be able to evaluate what went wrong, determine how the solution fits within your organizational personality, and implement a process to make it stick. Rather than scrambling to figure out how to handle an unexpected situation, virtual managers can consult the authors’ advice on more than 30 topics, including: time zones, flexible schedules, and privacy hiring and interviews, onboarding, and professional development team building, morale, and celebrations interruptive pets and children, errands, and meetings from the bathroom. From the mundane to the awkward, this book covers it all—because you will have to manage it from wherever you are!

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Get leadership-fit and see results in yourself and others.Leadership and fitness are both journeys of self-discovery. Both require self-awareness, passion, and commitment. Both have the potential to inspire others. And for both, results come only with effort. To achieve great heights, you must be willing to take the first step, put in the work, and overcome the inevitable obstacles.In Peak Leadership Fitness: Elevating Your Leadership Game, leadership coach and fitness expert Timothy J. Tobin invites you to share the lessons he’s learned at the intersection of physical and leadership fitness. With the encouraging style of a trainer-coach, Tobin shares his four fitness principles: You never know what you’re capable of until you take that first step. You must put in the effort. You learn more about yourself when times are tough. What you consume matters. Tobin describes the foundations for leadership fitness, including motivation and mindset, and details his steps to becoming leadership-fit. From taking your pulse to seeking recovery by building endurance, Tobin employs fitness metaphors while remaining aware of the critical difference between personal fitness and leadership—the stakes are much higher with leadership.This book was written for today’s and tomorrow’s leaders facing today’s challenges—time constraints, overcrowded leadership development landscape, and uncertainty about where to start. It is grounded in learning and development and leadership research and illustrated with true-to-life vignettes, sample leadership fitness plans, templates, and tip sheets. Tobin points out the opportunities for leadership development that are all around you—you just need to know where to look and how to integrate the activities into your regular routine. Train smart; train often. Build good habits. Develop yourself and others. You’ve got this!

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Empower workshop participants to reclaim their time.Kitchen fire or time waster? The inability to differentiate robs us of precious time and well-being. Master trainer Lisa Downs has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day time management workshop programs that teach how to reclaim time and productivity.Empower workshop participants to strategically manage procrastination, negotiate priorities, and exercise control over how they spend their time by helping them develop their time management and productivity skills.Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. Workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.

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Effective customer service training covers more than niceties.Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience.Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions.Free tools and customization optionsThe free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu.

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Good content is everywhere.In our digital world we are content rich, but quality poor. Good content surrounds us, but it begs to be collected, transformed, and shared. And who better to distill and dismantle it for the benefit of learning communities than today’s learning and development professional?Curation isn’t novel in itself, and there’s much to learn from the successes of others. News sites commonly curate stories adding their own analysis. Retailers and marketers crowdsource ideas from consumers. Businesses build curation strategies to leverage product reviews.Ready, Set, Curate: 8 Learning Experts Tell You How shows you how to elevate the most important content from an endless sea of learning information and offers strategies to better connect with your audience. Using case studies and relevant examples, eight curation experts share tips and best practices for creating a curation strategy and collecting content that is relevant to your learning communities.It’s a brave new world. And we won’t have to write any of it—if we get digital curation right.

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The instructional designer’s pocket guide to training is back. If you are designing a training program for the first time, this practical book is for you. Part of ATD’s Training Basics series, it zeroes in on how to design successful training for the face-to-face or virtual classroom. It also serves as a guide for developing self-study training programs, such as online tutorials and workbooks.Internationally renowned workplace learning expert and educator Saul Carliner not only delves into the analysis and evaluation phases of training design—where most books stop—but also gives prominence to core competencies like materials development, marketing, and administration.Updated to reflect changes in training practices, this second edition helps instructional designers hone key training skills. Major additions include guidance on live virtual and online tutorials, completely new training programs, and tips for how to adjust design practice when working under stringent conditions. In this book you will learn:• Best practices for designing and developing training programs in the real world• Tactics to successfully launch and run training programs you’ve designed• How to adjust design practices along three tiers of effort in platinum, silver, and bronze scenarios.About the Training Basics Series ATD’s Training Basics series provides a baseline explanation of the theories and concepts behind featured topics, as well as instructions for their practical day-to-day application in the workplace. Additional titles include Adult Learning Basics, Competency-Based Training Basics, Technical Training Basics, and Virtual Training Basics.

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Organize your way to better training projects!Many of our training projects are derivatives of something we’ve done in the past. So, why would you reinvent the wheel each time you deliver a new training project? There is knowledge to be leveraged!Developing consistent forms can be difficult, but creating and maintaining a repository of training forms is the key to success.In this book you will find: • forms to help you manage all aspects of your training project• helpful information to guide you as you institute an information system for your training department• templates that help you deliver business results and business success• using good forms correctly can greatly increase productivity and consistency within a distributed network of project team members.It is easier than you think to get started. Just devote some space on a shared drive and drop in some common forms that everyone needs to use. Then all you have to do is create a good organizational hierarchy that is specific for your company and communicate the knowledge for everyone to share. You’ll be on your way to project management success in no time!

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Shifting demographics, economic turmoil, globalisation, and a connected mobile culture have dramatically changed the workforce. Experienced career experts Caitlin Williams and Annabelle Reitman show you how to create your dream career by using and blending these changes in your career-planning process. Explore key competencies that professionals need to be successful, and learn how to make them work for you. This third edition is packed with all new material to help you succeed. Explore the key trends in the training profession. Learn to embrace the changes in the training industry to advance your career. Take advantage of the many exercises to help guide your career choices.

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Are you responsible for creating training programs for your organisation? If so, you know that every training project faces the constraints of time, cost, and quality. Real World Training Design employs the time-tested ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model as a starting point in giving you the tools and knowledge you need to implement your training goals. Separating Real World Training Design from the rest of the training manual pack is its recognition that real-world challenges and opportunities are part of the process of developing every training program. Rather than gloss over the difficulties faced by learning and development professionals, this book explores these issues, and offers creative and pragmatic advice on overcoming these obstacles. Real World Training Design is tremendously valuable for every professional who is involved with the design, implementation, maintenance, and evaluation of personnel development tools.

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Test Development: Fundamentals for Certification and Evaluation provides practical guidelines for the classical approach to test development— specifically for certification and credentialing. Most of the existing high quality books on the topic of criterion-referenced test (CRT) development are written for professional statisticians and psychometricians. This book serves as an accessible resource on test development that does not require any technical background or expertise. Part I, Conceptual Principles, covers the process of CRT development in narrative form. Part II, the Technical Appendix, contains the computational instructions and supplementary background material.

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Julie’s having a very bad day. She’s a new manager, and her top performer has resigned to escape her, and her own manager is looking on with a skeptical eye. . . . This is the story of her turnaround. Being a first-time manager is a tough job. If you were Julie, what would you do? Wouldn’t anyone, given the choice of taking on a leadership role (with a raise), or staying put, have done the same? But no one prepared her for developing co-workers, her former peers, while producing as before and leading the team. Now she’s in over her head. Author Katy Tynan understands. In her new book, How Did I Not See This Coming? A Manager’s Guide to Avoiding Total Disaster, Tynan unlocks the truths about management, showing that first-time managers are basically on a journey without a map. It’s not that employers aren’t investing in their new managers, she says, or that the people in leadership don’t care, but they are no longer close to the raw experience of being a new manager. What’s more, most management books are written by experts who lack the memory of first-time failure. In How Did I Not See This Coming?, Tynan tells the fictional story of Julie, a onetime star producer, to illustrate how a new manager can successfully make the shift from a role without leadership responsibilities to one with them. Along the way, Tynan offers the five basic truths about management—starting with recognizing team values and strengths—truths that can be learned by anyone. You, too, can be the manager everyone’s talking about—in a good way—because you’re the one who figured it out.

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Position your consultancy for longevity and growth."How do I position a talent development business for lasting success?" is a question Stephen L. Cohen fields regularly. In his practice, he hears it posed countless times in countless ways by independent consultants, corporate executives, and training suppliers alike.Cohen fills The Complete Guide to Building and Growing a Talent Development Firm with answers. And it is why he has organized this guidebook by key milestones for establishing a successful consultancy --one specifically focused on content, delivery, and instruction.Whether you want to start your own firm or take the next steps to grow, Cohen has been in your shoes. In his 40-year career in talent development, a deep understanding of industry best practices - and their nuances - has guided his many efforts to found, expand, merge, and even sell thriving talent development firms.Delve into timeless lessons for getting your talent development firm off the ground and start moving your business forward. You'll find sage advice on overcoming barriers to success and tips for handling potential industry disruptions.Learn to: Execute your business vision and carry it out efficiently and effectively. Win over customers and build repeat business. Pave your way to growth in new and existing markets. Build a consultancy that survives and thrives the tests of time.

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In most organizations, middle managers are in the best position to positively impact business results. Yet, for most of these uniquely talented business professionals, this opportunity is lost. ""The High Impact Middle Manager"" offers a powerful set of practices that will transform these key organizational players from task and crisis managers to strategic business partners. From understanding their true organizational role, to planning and demonstrating business results, to improving time and project management techniques, to optimizing performance and leadership capability, this book provides all the tools, direction, and encouragement needed for a life changing journey to change and career success.

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A comprehensive and frank overview of the mindset and the practical steps needed to become a consultant. It is written for trainers, learning professionals, and human resource experts, but the advice is applicable to people in any profession. Written in a conversational tone with a touch of humour, shows readers how to land their first client, set up a home office, develop sales and marketing materials, draft agreements, and more.

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Change Your Training NarrativeAs a trainer, you try to facilitate connections for learners, knowing you must first make connections for yourself. One way to do that is to be a storyteller. But how do you tell stories? How do you find stories to tell? StoryTraining: Selecting and Shaping Stories That Connect explores how to find your stories and deliver them for learners, ultimately strengthening the storyteller you already are. The challenge with storytelling, according to author Hadiya Nuriddin, is in finding a story to tell. This book focuses on that elusive part of storytelling — finding the stories lurking everywhere and telling them. Hadiya shows you how by pulling from other disciplines, especially literature and creative writing, to help you select, structure, shape, and tell stories that can facilitate connections between you, your learners, and the material. You’ll learn about the characteristics of stories that are most useful for facilitating learning, and understand what each looks like in practice. StoryTraining also includes helpful checklists as well as the author’s surefire tips, diagrams for story timelining, and favourite story models.Given the push to make training more relevant, storytelling ability will continue to be in high demand. If you yearn to find your own stories — and to successfully engage with learners and others — this is the facilitation book you have been waiting for.

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Create a fresh, intentional approach to meetingsWhen meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too often, this happens because meetings lack purpose—people gather together to discuss a problem but don’t know how to approach it strategically. Consider that the typical leader spends at least 10 hours a week in meetings with an average of five people. Now, assume each of those individuals is priced out at $100 an hour. That’s $5,000 a week in meeting costs. Multiply that $5,000 by 50 weeks, then by the 10 top executives. The cost? $2.5 million. Of course, leaders dread the thought of one more ineffective meeting, as do most other workers.With preparation and intention, you can turn these wasted opportunities into sessions that fully engage participants and teams. In Not Just Another Meeting: Creative Strategies for Facilitation, you will learn how to be intentional about diagnosing what your team requires from a meeting. By expanding your repertoire of what to do and how to do it, you can respond to any situation with calm, certainty, and creativity.Experienced facilitators and consultants Rodney Napier and Eli Sharp describe 13 classic designs, such as the Future Search, Collapsing Consensus, and Genie in the Bottle. Applying to wide-ranging workplace issues, these designs provide the tools to enable any gathering to solve problems, build trust, and deal with conflict. Accompanying them are animated videos, available online, that allow you to observe exactly how to facilitate each design. This book shines a new light on situations you’ve taken for granted for years. Break out of your old meeting habits—and actually excite the participants of meetings you lead.

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In their book, Minds at Work, management authorities David Grebow and Stephen J. Gill share what happens when managers empower and inspire people to seek out learning at a moment’s notice. They capture this turning point as managers transition from a “command and control” position to become advocates of communication and collaboration. To motivate a modern workforce, managers must encourage uninhibited, freeform learning, and nurture communities of learning, practice, and cooperation that allow people to come together and produce meaningful work. Minds at Work features success stories from forward-looking companies that have redefined norms, made knowledge sharing flat, and created a workplace culture built to last.

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For every trainer, presenter, or facilitator who has ever ""lost"" an audience, ""Crash and Learn"" is part handbook and part inspiration. From audience motivation, to honing storytelling skills, to the simple act of setting chairs in a room for maximum impact, author Jim Smith Jr. presents hundreds of road tested gems of wisdom that will help any presenter, trainer, or facilitator become more polished, powerful, and effective. Known by many as ""Mr. Energy"" and ""the trainers' trainer"" Jim Smith is an internationally known motivational speaker and the author and co-author of two other books ""From Average to Awesome"" and a co-author of ""Masters of Success"". It includes 600+ road tested tips to keep audiences fired up and engaged; shows how a good speaker holds the attention of any audience, large or small; reveals what are the common, but often overlooked, mistakes speakers make; and, provides tips and pointers to eliminate and avoid mistakes through his Jim's Gems. ""Crash and Learn"" gently instructs and positively inspires. Jim Smith and his Gems will help any speaker or facilitator become more polished and powerful - painlessly.

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Get into the business of speaking and training. There are dozens of books on public speaking. But only Speak for a Living will show you how to launch, build, and sustain a successful speaking and training career. Wondering whether making the leap into this industry is for you? In this revised and expanded edition, authors Anne Bruce and Sardék Love offer updated strategies for navigating the public-speaking business. Their new material on social media and website marketing will help you find your niche and create a unique brand that reaches the right audience. They’ll show you how to diversify your services in an increasingly globalized industry, whether through booking international gigs, getting published, or developing new products. And they’ll use their years of experience to help you avoid the mistakes so many speakers and trainers make. Speak for a Living also has field-tested tools and checklists that all speakers and trainers will find valuable, whether they’re new to the profession or old pros. Use them to identify ideal clients, prepare for any presentation, and become a meeting or event planner’s dream speaker. And if you want to sharpen your performance skills, the book has a whole chapter on how to take your abilities to the next level. Speak for a Living is the ultimate insider’s guide. Use it to gain insight into the professional speaking lifestyle and become the speaker or trainer people request again and again.

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A single reference source for understanding, leading, and managing the change process to skillfully translate vision into results.Change Basics will enable you to skillfully introduce and manage change. With an essential background on reasons for initial resistance and an analysis of possible outcomes, it provides specific strategies to counter opposition and implement a change initiative in your organization.

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Today, All Learning Is Blended LearningModern learning audiences want flexibility and personalization—development on their terms. They need a blended approach to learning that lets them grow their skills and knowledge where they actually perform their work. When designed and implemented effectively, blended learning can breathe life back into your talent development offerings. Blended Learning is packed with easy-to-apply techniques to ensure your blended learning program is a success. Learning expert Jennifer Hofmann combines the latest findings in adult learning with her time-tested best practices to deliver powerful results. Pro tips, resources, and tools included throughout help you quickly locate concepts and ideas to plan, design, implement, and evaluate a blended campaign.This book delivers. When it comes to blended learning, discover what works.Blended Learning is part of an ATD series, What Works in Talent Development, which addresses the most critical topics facing today’s talent development practitioners. Each book in the series is written for trainers, by trainers, and offers an examination of core subject matter and a defined way to solve real issues.

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Your essential guide to calculating return on investment.Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Its five-level evaluation framework includes: Level 1: Reaction and Planned Action Level 2: Learning Level 3: Application and Implementation Level 4: Impact Level 5: Return on Investment ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization.In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential—and often overlooked—steps in the ROI process: isolating program impact and sustaining momentum.

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What’s your story?The most successful brands aren’t created, they are unearthed. Successful branding is based on authenticity. So how do you reveal your own brand? First, by searching yourself for answers to questions like these: What do you do better than anyone? What are you most proud of? What makes you lose track of time? In Digital You: Real Personal Branding in the Virtual Age, branding authority William Arruda describes the 21st century world of personal branding and guides you to define, express, and expand your personal brand for the virtual world. Branding is not about being famous, Arruda explains; it’s about being selectively famous. It’s about more than social media excess. When you understand the true value of personal branding, you can use it as a serious career development strategy.Digital You offers a deep dive to understanding and defining your unique promise of value—making a great first impression, mastering multimedia, and, ultimately, expanding your network and promoting thought leadership. You’ll learn how to develop, design, and sustain a personal brand throughout the fluid movements of any career. Understand how to be clear about your digital brand and your unique promise of value so you can increase your success and happiness at work and in life. It’s time to stop worrying about career extinction and start crafting a brand of distinction.

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