Search results for ""Author Christine"

Regionale und lokale Netzwerke können einen wichtigen Beitrag zur Erfüllung der sozialen Grundversorgung in einer Kommune leisten. 'Netzwerkarbeit' liefert die hierzu notwendigen Strategien und Instrumente für ein erfolgreiches Management von Netzwerken im Non-Profit-Bereich. Illustriert durch vielfältige Beispiele aus unterschiedlichen Handlungsfeldern vermittelt dieses Buch Grundlagenwissen zu Aufbau, Steuerung, Marketing, Finanzierung und Nachhaltigkeit von Netzwerken.

Read more less

A family-led vision of what carers of people with dementia need and want to know. Supporting families and carers in their day-to-day life with dementia, this unique resource combines real stories from families with expert responses and advice for specific issues and concerns.This resource is based on the real stories and real questions brought to the Admiral Nurse Dementia Helpline, peer support groups and clinical networks. Including questions around diagnosis, peer support, balancing risks, care transitions and end of life planning, the chapters are devised to support you, and give you the tools to live better, when dementia enters your life.

Read more less

Developed from presentations given at the Cerisy SVSI (Sciences de la vie, sciences de l’information) conference held in 2016, this book presents a broad overview of thought and research at the intersection of life sciences and information sciences. The contributors to this edited volume explore life and information on an equal footing, with each considered as crucial to the other. In the first part of the book, the relation of life and information in the functioning of genes, at both the phylogenetic and ontogenetic levels, is articulated and the common understanding of DNA as code is problematized from a range of perspectives. The second part of the book homes in on the algorithmic nature of information, questioning the fit between life and automaton and the accompanying division between individualization and invariance. Consisting of both philosophical speculation and ethological research, the explorations in this book are a timely intervention into prevailing understandings of the relation between information and life.

Read more less

Based on the self-help classic, Stop Walking on Eggshells, this essential guide offers powerful skills and strategies for parenting a child of any age with borderline personality disorder (BPD)-without sacrificing their family or themselves.If you have a child with BPD, you are all-too-aware of the behavioral and emotional issues that are linked to this disorder-including rages, self-harm, sexual acting out, substance abuse, suicidal behaviors, physical and emotional attacks, and more. Traditional parenting strategies that work on other kids just don't work with a borderline child. But you shouldn't lose hope. The good news is that there are parenting strategies that do work.With this comprehensive resource, you will learn all about borderline personality disorder, how it shows up in children, adolescents, and your adult children, how to obtain proper treatment, and how to manage your child's condition at home. You'll find proven-effective strategies to help you communicate and improve your relationship with your child of any age, and, as a result, improve your own life as a parent and an individual. You'll also find real stories and advice from parents who have also experienced raising a child with BPD.Most importantly, you'll learn how to maintain boundaries and validate your child while also meeting your own needs. Whether your child is 5 or 25, this book offers tools to help you and your family thrive.

Read more less

The end of the school year is here, and Very Fairy Princess Gerry is getting ready to graduate! She always loves a celebration, but can't help but feel a little sad as she empties her cubby, takes down her art projects, and says goodbye to her class pet, Houdini the hamster. She's also a little nervous about leaving Miss Pym... what if her new teacher doesn't let Gerry wear her wings and crown? Change can be hard, even for a fairy princess! Thankfully, she realizes that new things can bring their own sparkle.From the mother-daughter team of Julie Andrews and Emma Walton Hamilton comes another delightful story in the #1 New York Times best-selling Very Fairy Princess series.

Read more less

Early modern views of nature and the earth upended the depiction of land. Landscape emerged as a site of artistic exploration at a time when environments and ecologies were reshaped and transformed. This volume historicizes the contingency of an ever-changing elemental world, reframing and reimagining landscape as a mediating space in the interplay between the natural and the artificial, the real and the imaginary, the internal and the external. The lens of the “unruly” reveals the latent landscapes that undergirded their conception, the elemental resources that resurfaced from the bowels of the earth, the staged topographies that unsettled the boundaries between nature and technology, and the fragile ecologies that undermined the status quo of human environs. Landscape and Earth in Early Modernity: Picturing Unruly Nature argues for an art history attentive to the vicissitudes of circumstance and attributes the regrounding of representation during a transitional age to the unquiet landscape.

Read more less

Even though the number of working women has steadily increased over the last few years, women are still significantly under-represented in STEM activities (i.e. mathematics, informatics, science and technology). In order to eliminate this under-representation, numerous education policies and corporate initiatives, particularly in the recent past, have been aimed at increasing women's enthusiasm for STEM activities and professions. According to the latest surveys, however, it is clear that these efforts have not yet led to the desired success. Compared to their male counterparts, women continue to do fewer STEM activities. One possible reason for this is that relatively little is yet known about the concrete impact of the above education policies on working with innovation and technology: What are the gender differences between women and men? Is it enough to recognize these differences, or should these differences ideally not only be recognized, but also treated appropriately or even encouraged? This anthology deals with current topics in technology and innovation management against the background of these and other gender-relevant aspects. Empirical analyses and experiments in collaboration with companies from various sectors provide a sound scientific basis on which new results and findings are presented: How do women and men deal with creativity and competition? How are technologies applied and how can differences in access to technology be deduced? Answers to these and other questions help decision-makers in politics and business to proactively use the differences between women and men to motivate women to work in the STEM field and to strengthen them by acknowledging existing differences.

Read more less

This volume offers innovative ways to think about speculation at a time when anticipation of catastrophe in an apocalyptic mode is the order of the day and shapes public discourse on a global scale. It maps an interdisciplinary field of investigation: the chapters interrogate hegemonic ways of shaping the present through investments in the future, while also looking at speculative practices that reveal transformative potential. The twelve contributions explore concrete instances of envisioning the open unknown and affirmative speculative potentials in history, literature, comics, computer games, mold research, ecosystem science and artistic practice.

Read more less

Basketball shoe, tennis shoe, trainer or sneaker, regardless of the name, they have influenced the way we live, and the way we dress, since the early 20th century. Worn by millions of people the world over, sneakers have, in just a few decades, become a mass-market product that transcends gender, age, and social and cultural background. But how did a simple sports shoe make the leap from the pitch to become a genuine fashion accessory or even a piece of art? With over 600 pairs, films, archive documents, photos and personal accounts, this book presents all the facets of this iconic object, from its success with New York breakdancers to the cutting-edge technological research that goes on with that. Text in English and French.

Read more less

How did skilled nursing practice develop to become an essential part of the modern health system? This book provides some important answers to this question. It traces the history and development of nursing practice in Europe and North America, exploring two broad categories of nursing work: the ‘hands-on’ clinical work of nurses in hospitals and the work of nurses in public health, which involved health screening, health education and public health crisis management. The book contains rich case studies of nursing practice across diverse settings in the nineteenth and twentieth centuries. As well as examining ‘what nurses did’, it explores the significance and meaning of nursing work, for nurses themselves, their patients and their communities, and examines developments in practice against a backdrop of social, cultural, political and economic drivers and constraints.This book will be of interest to academics and clinical nurses alike. It is also an ideal textbook for undergraduate nursing programmes, providing students with rich accounts of the history of their own disciplinary practice.

Read more less

This book includes studies that employ a variety of research techniques from diverse fields targeting a better understanding of the second language (L2)/foreign language (FL) acquisition process including issues of heritage language (HL) learning. Specifically, the chapters discuss matters such as speech perception and production patterns in a second/foreign language, factors that facilitate second language acquisition, acquisition of heritage languages, teaching of a second/foreign language, and acquisition of second/foreign language grammatical and other structures, among others. The investigation of L2/FL and HLs is of paramount importance for updating the existing theories in the field and maximizing learning outcomes for the sake of effective communication, cultivation of intercultural understanding, career advancement, and personal development. The book is of interest to a wide range of disciplinary audiences, including linguists, psychologists, educators, and social scientists.

Read more less

A heart-warming rhyming story about the realities behind a typical family Christmas; reminding us how easy it is to get caught up in material things, through the true to life and tear-inducing experiences of ‘the family next door’. Grandad helps his family get through their challenges in the run up to the big day, from Lily’s meltdown in her school nativity, to cremated turkey on Christmas morning! His special gift (a message from Grandma) helps the family remember her and reminds them that Christmas should be about togetherness.

Read more less

Starting from a broad definition of labour relations as the full range of vertical and horizontal social relations under which work is performed, both within and outside the household, this volume examines the way states have shaped and interacted with labour relations in a wide range of periods and places, from the sixteenth-century silver mines of Potosí in the Andes to late twentieth-century Sweden, and from seventeenth-century Dzungharia to early twentieth-century colonial Mozambique. The articles presented look at very different types of states, from local and regional power holders to nation states and empires, and explore the activities of these states and their impact on labour relations in three roles, as conquerors, employers and arbiters. The volume finds diversity, but also a remarkable degree of similarity across space and time in the mechanisms deployed by states to extract and allocate the labour required to carry out their essential tasks.

Read more less

Telling the time is a complex skill that many children struggle to grasp. Schofield & Sims Telling the Time breaks this difficult topic down into a sequence of manageable ideas that young learners can approach at their own pace. Beginning with child-friendly explanations of times of day and units of time, it moves on to introduce telling the time on an analogue clock, before progressing to cover a wide range of related concepts, including different ways of measuring and representing time, time expressions and everyday time problems. Each activity book provides large, clear clock faces for easy counting and colour-coded hands to aid recognition of hours and minutes. 'Learn' panels help to explain time-telling in simple steps, while regular 'Did you know?' boxes provide fun general-knowledge facts to enrich learning. Answers to all the practice questions are included at the back of the book for easy marking.Telling the Time Book 3 supports the National Curriculum requirements for Years 3 and 4 and covers the following topic areas: reading and writing the time to the nearest minute; converting between analogue and digital 12- and 24-hour clocks; comparing durations of events; Roman numerals; timetables; time zones; and solving problems involving converting between units of time (including seconds, minutes, hours, days, weeks, months, years).

Read more less

Telling the time is a complex skill that many children struggle to grasp. Schofield & Sims Telling the Time breaks this difficult topic down into a sequence of manageable ideas that young learners can approach at their own pace. Beginning with child-friendly explanations of times of day and units of time, it moves on to introduce telling the time on an analogue clock, before progressing to cover a wide range of related concepts, including different ways of measuring and representing time, time expressions and everyday time problems. Each activity book provides large, clear clock faces for easy counting and colour-coded hands to aid recognition of hours and minutes. 'Learn' panels help to explain time-telling in simple steps, while regular 'Did you know?' boxes provide fun general-knowledge facts to enrich learning. Answers to all the practice questions are included at the back of the book for easy marking.Telling the Time Book 2 supports the National Curriculum requirements for Year 2 and covers the following topic areas: counting in fives; telling the time to five minutes; units of time (minutes, hours, days); ordering and comparing intervals of time; digital time; comparing analogue and digital clocks; and problem-solving using time.

Read more less

Learn how financial management fits into the healthcare organization. Financial Management for Nurse Managers and Executives, 5th Edition covers the latest accounting and financial management practices distinctly from the nurse manager's point of view. Topics include how financial management fits into the health care organization, financial accounting, cost analysis, planning and control management of the organization's financial resources, various management tools, and the future of financial management with respect to healthcare reform and international accounting standards. This new edition includes updated information on the Affordable Care Act, Accountable Care Organizations, Value Based Payment, and Team and Population Based Care. Nursing-focused content thoroughly describes healthcare finance and accounting from the nurse manager's point of view. Numerous worksheets and tables including healthcare spreadsheets, budgets, and calculations provide you with specific examples of how to apply financial management principles to nursing practice. NEW! Information about the Affordable Care Act details how changes and developments affects coverage for millions of Americans. NEW! Value-Based Payment reimbursement information details what nurse executives need to know in order to use this new system NEW! Coverage of Accountable Care Organizations provides current information on one of the emerging forms of managed care and how it works within the financial system of healthcare. NEW! Team-and Population-Based care information covers how to work with healthcare professionals outside of nursing.

Read more less

Chance, Calculation and Life brings together 16 original papers from the colloquium of the same name, organized by the International Cultural Center of Cerisy in 2019. From mathematics to the humanities and biology, there are many concepts and questions related to chance. What are the different types of chance? Does chance correspond to a lack of knowledge about the causes of events, or is there a truly intrinsic and irreducible chance? Does chance preside over our decisions? Does it govern evolution? Is it at the origin of life? What part do chance and necessity play in biology? This book answers these fundamental questions by bringing together the clear and richly documented contributions of mathematicians, physicists, biologists and philosophers who make this book an incomparable tool for work and reflection.

Read more less

Whenever a major event requires police intervention, questions are raised about the nature of the police response. Could the police have prevented the conflict, been better prepared, reacted more quickly? Could they have acted more forcefully or brought the altercation under control more effectively? Based upon real case studies of events from all over the world, this volume explores the complex set of factors comprising the policing of major events. Topics covered include: Police procedures in Serbia in response to sporting events and violence The 2010 World Cup in South Africa as a model of best practice in governance structures, along with the region’s struggles in routine policing initiatives Security operations at the 2010 Winter Olympic Games in Canada and the Summer Olympic and Paralympic Games in London in 2012 Community involvement to curb terrorist insurgency in North Eastern Nigeria Governmental response to Hurricane Katrina in Louisiana and Texas Revisions made to NYPD protocols following the September 11 attacks Policing strategies for major events on Aboriginal and tribal lands across Canada Other topics include the police/protestor relationship and low-profile versus high-profile policing strategies in crowd control, the growing strategy of private security in working with public police forces, and enhancing public safety in post-conflict regions. The concepts presented in Policing Major Events: Perspectives from Around the World will enable police departments to improve their readiness for policing major events across a diverse set of events and socio-political contexts. This book is a co-publication with the International Police Executive Symposium.

Read more less

Covers a widespread view of Quality by Design (QbD) encompassing the many stages involved in the development of a new drug product. The book provides a broad view of Quality by Design (QbD) and shows how QbD concepts and analysis facilitate the development and manufacture of high quality products. QbD is seen as a framework for building process understanding, for implementing robust and effective manufacturing processes and provides the underpinnings for a science-based regulation of the pharmaceutical industry. Edited by the three renowned researchers in the field, Comprehensive Quality by Design for Pharmaceutical Product Development and Manufacture guides pharmaceutical engineers and scientists involved in product and process development, as well as teachers, on how to utilize QbD practices and applications effectively while complying with government regulations. The material is divided into three main sections: the first six chapters address the role of key technologies, including process modeling, process analytical technology, automated process control and statistical methodology in supporting QbD and establishing the associated design space. The second section consisting of seven chapters present a range of thoroughly developed case studies in which the tools and methodologies discussed in the first section are used to support specific drug substance and drug-product QbD related developments. The last section discussed the needs for integrated tools and reviews the status of information technology tools available for systematic data and knowledge management to support QbD and related activities. Highlights Demonstrates Quality by Design (QbD) concepts through concrete detailed industrial case studies involving of the use of best practices and assessment of regulatory implications Chapters are devoted to applications of QbD methodology in three main processing sectors—drug substance process development, oral drug product manufacture, parenteral product processing, and solid-liquid processing Reviews the spectrum of process model types and their relevance, the range of state-of-the-art real-time monitoring tools and chemometrics, and alternative automatic process control strategies and methods for both batch and continuous processes The role of the design space is demonstrated through specific examples and the importance of understanding the risk management aspects of design space definition is highlighted Comprehensive Quality by Design for Pharmaceutical Product Development and Manufacture is an ideal book for practitioners, researchers, and graduate students involved in the development, research, or studying of a new drug and its associated manufacturing process.

Read more less

Forests are in decline, and the threats these outposts of nature face-including deforestation, degradation, and fragmentation-are the result of human culture. Or are they? This volume calls these assumptions into question, revealing forests' past, present, and future conditions to be the joint products of a host of natural and cultural forces. Moreover, in many cases the coalescence of these forces-from local ecologies to competing knowledge systems-has masked a significant contemporary trend of woodland resurgence, even in the forests of the tropics. Focusing on the history and current use of woodlands from India to the Amazon, The Social Lives of Forests attempts to build a coherent view of forests sited at the nexus of nature, culture, and development. With chapters covering the effects of human activities on succession patterns in now-protected Costa Rican forests; the intersection of gender and knowledge in African shea nut tree markets; and even the unexpectedly rich urban woodlands of Chicago, this book explores forests as places of significant human action, with complex institutions, ecologies, and economies that have transformed these landscapes in the past and continue to shape them today. From rain forests to timber farms, the face of forests-how we define, understand, and maintain them-is changing.

Read more less

A celebratory visual chronicle of the many ways in which Black Americans have used portraiture to envision themselves Spanning over two centuries from around 1800 to the present day, Black American Portraits chronicles the ways in which Black Americans have used portraiture to envision themselves in their own eyes. Remembering Two Centuries of Black American Art, curated by David C. Driskell at LACMA 45 years ago, this book is a companion to the exhibition of the same name that reframes portraiture to center Black American subjects, sitters and spaces. This selection of approximately 140 works from LACMA’s permanent collection highlights emancipation, scenes from the Harlem Renaissance, portraits from the Civil Rights and Black Power eras, multiculturalism of the 1990s and the spirit of Black Lives Matter. Countering a visual culture that often demonizes Blackness and fetishizes the spectacle of Black pain, these images center love, abundance, family, community and exuberance. Black American Portraits depicts Black figures in a range of mediums such as painting, drawing, prints, photography, sculpture, mixed media and time-based media. In addition to work by artists of African descent, Black American Portraits includes several works by artists of other backgrounds who have exemplified a thoughtfulness about, sensitivity toward and commitment to Black artists, communities, histories and subjects. Artists include: Alvin Baltrop, Edward Biberman, Bisa Butler, Jordan Casteel, Njideka Akunyili Crosby, Bruce Davidson, Stan Douglas, rafa esparza, Shepard Fairey, Charles Gaines, Sargent Claude Johnson, Deana Lawson, Kerry James Marshall, Alice Neel, Lorraine O'Grady, Catherine Opie, Amy Sherald, Ming Smith, Henry Taylor, Tourmaline, Mickalene Thomas, James Van Der Zee, Carrie Mae Weems, Charles White, Kehinde Wiley and Deborah Willis.

Read more less

This volume is a festschrift in honor of Steven Fraade, the Mark Taper Professor of the History of Judaism at Yale University. The contributions to the volume, written by colleagues and former students of Professor Fraade, reflect many of his scholarly interests. The scholarly credentials of the contributors are exceedingly high. The volume is divided into three sections, one on Second Temple literature and its afterlife, a second on rabbinic literature and rabbinic history, and a third on prayer and the ancient synagogue. Contributors are Alan Applebaum, Joshua Burns, Elizabeth Shanks Alexander, Chaya Halberstam, John J. Collins, Marc Bregman, Aharon Shemesh, Ishay Rosen-Zvi, Vered Noam, Robert Brody, Albert Baumgarten, Marc Hirshman, Moshe Bar-Asher, Aaron Amit, Yose Yahalom, Lee Levine, Jan Joosten, Daniel Boyarin, Charlotte Hempel, David Stern, Beth Berkowitz, Azzan Yadin, Joshua Levinson, Elitzur Bar-Asher Siegal, Michal Bar-Asher Siegal, Tzvi Novick, Devora Diamant, Richard Kalmin, Carol Bakhos, Judith Hauptman, Jeff Rubenstein, Martha Himmelfarb, Stuart Miller, Esther Chazon, James Kugel, Chaim Milikowsky, Maren Niehoff, Peter Schaefer, and Adiel Schremer.

Read more less

"An essential and galvanizing on-the-ground account of how oxygen suddenly and miraculously flooded back into the American brain."—Jonathan Lethem"[Occupying Wall Street] runs through OWS' beginnings and provides a fascinating look at how Zucotti Park functioned, the disagreements and difficulties in running the community, and contains first-hand accounts of some of its most dramatic moments. Part souvenir, part how-to guide, this is a remarkable and unique book."—The Huffington PostFor two months this fall, Zuccotti Park was the site of an extraordinary political action. Home to the hundreds of anti-capitalist protestors, the park became a communion of sharing and consensus in the heart of a citadel defined by greed and oligarchy.In the early hours of Tuesday, November 15, the occupiers' camp was destroyed when police swept suddenly into the square. But if the occupation at Zuccotti was destroyed that night, the movement it spawned across America has only just begun.Occupying Wall Street draws on extensive interviews with those who took part in the action to bring an inside-the-square history to life. In a vivid narrative, the key events of the occupation are described, and woven throughout are stories of daily life in the square focusing on how the kitchen, library, media center, clean-up, hospital, and General Assembly functioned, all in the words of the people who were there.Writers for the 99% is a group of writers and researchers active in supporting Occupy Wall Street who came together to create this book.

Read more less

The Definitive Guide to Petroleum Production Systems–Now Fully Updated With the Industry’s Most Valuable New Techniques Petroleum Production Systems, Second Edition, is the comprehensive source for clear and fundamental methods for about modern petroleum production engineering practice. Written by four leading experts, it thoroughly introduces modern principles of petroleum production systems design and operation, fully considering the combined behavior of reservoirs, surface equipment, pipeline systems, and storage facilities. Long considered the definitive text for production engineers, this edition adds extensive new coverage of hydraulic fracturing, with emphasis on well productivity optimization. It presents new chapters on horizontal wells and well performance evaluation, including production data analysis and sand management. This edition features A structured approach spanning classical production engineering, well testing, production logging, artificial lift, and matrix and hydraulic fracture stimulation Revisions throughout to reflect recent innovations and extensive feedback from both students and colleagues Detailed coverage of modern best practices and their rationales Unconventional oil and gas well design Many new examples and problems Detailed data sets for three characteristic reservoir types: an undersaturated oil reservoir, a saturated oil reservoir, and a gas reservoir

Read more less

Die im Nordflügel des Dresdner Residenzschlosses eingerichtete Dauerausstellung stellt die aus dem Besitz der sächsischen Kurfürsten und Kurfürstinnen überlieferten Prunkgewänder der Zeit um 1550 bis 1650 vor. Dieser einzigartige Schatz europäischer Mode- und Textilgeschichte der Renaissance und des Frühbarock ist nach über 80 Jahren Deponierung und langjährigen Konservierungs- und Restaurierungsmaßnahmen wieder der Öffentlichkeit zugänglich. Der Ausstellungsführer würdigt erstmals dieses an Seide, Gold und Silber reiche Ensemble. Er berücksichtigt alle ausgestellten Herrschergewänder, worunter sich vollständige Kostümensembles, Anzüge mit Wams und Hose, Damenkleider sowie einzelne Gewandstücke befinden, und stellt auch die dazu präsentierten Bildnisse, Accessoires und preziösen Prunkwaffengarnituren vor. Kleider machen Leute – Kleider machen Politik: Herrscherkostüme und Haute Couture aus der Zeit zwischen 1550 und 1650

Read more less

The permanent exhibition in the north wing of Dresden’s Royal Palace presents the surviving, magnificent vestments from the possessions of the Saxon electors, dating from around 1550 to 1650. This unique treasure trove of European fashion and textile history from the Renaissance and early Baroque has now been re-opened to the public after more than 80 years in storage and many years of conservation and restoration measures. This exhibition guide is the first work to do justice to a collection rich in silk, gold and silver. It covers all the rulers' robes on display, including complete costume ensembles, suits with doublet and trousers, ladies' dresses, and individual garments. There are also introductions to the many portraits, accessories and sumptuous armoury on display. Clothes make the man - clothes make politics: rulers' costumes and haute couture from the period 1550 to 1650

Read more less

'A must-read for any marketer, be it a curious researcher, entry level manager or senior leader. Chapters in this book offer the right amount of theory and practical implications on how to infuse customer centricity into an organization by making systematic changes to organizational design, strategy, offerings, and capabilities.' - Shrihari Sridhar, Texas A&M University, US 'This would be the first book to purchase if you want to get out of functional silos and build a truly customer-centric organization. This book illustrates that customer centricity is not confined with CRM or segmentation tactics, but rather it requires a major paradigm shift in every aspect of marketing strategy and business operations.' - Steve Samaha, Wells Fargo Bank, US 'The world's renowned scholars in marketing strategy offer very thorough coverage of customer centricity. Each chapter complements the others and shares applicable and deep knowledge regarding how firms should transform the entire organization, from cultures and human capital to structures, to better serve customers.' - Mark B. Houston, Texas Christian University, US 'This book is a comprehensive reference for scholars conducing customer-centricity research. Leading academics illustrate a theoretical framework and empirical insights on how to embrace customer centricity. Executives will find a treasure trove of actionable insights for their companies.' - Vikas Mittal, Rice University, US Drawing on the expertise of leading marketing scholars, this book provides managers and researchers with insights into the fundamentals of customer centricity and how firms can develop it. Customer centricity is not just about segmentation or short-term marketing tactics. Rather, it represents an organization-wide philosophy that focuses on the systematic and continuous alignment of the firm's internal architecture, strategy, capabilities, and offerings with external customers. This philosophy means that to be truly customer-centric, firms need to make multilevel transformations in internal architecture and organizational design, including leadership, metrics, incentives, structure, processes, and systems. These reorganizations are often accompanied by reshaped relational strategies, such as customer loyalty programs and marketing channel strategies that make customer centricity a reality. These changes also need to be backed by reconfigurations of brand and technological capabilities, as manifested in healthy customer-centric brands and in technology systems and skills that enable customer centricity at scale. The contributors to this book provide current thinking and cutting-edge research to further scholars' understanding of this key concept in marketing. Academics teaching or researching customer centricity, consultants implementing customer centricity and managers directly implementing customer centricity in their organizations will come to rely on the Handbook of Customer Centricity. Marketing associations, industry associations and local and university libraries will find the insights within offer critical reflection on the key features of customer centricity and the detailed roadmap to achieve it.

Read more less

Simple in concept, far-reaching in implementation, Curriculum-Based Measurement (CBM) was developed in the 1980s as an efficient way to assess the progress of struggling students, including those with disabilities. Today, there are few areas of special education policy and practice that have not been influenced by CBM progress monitoring. The impact of CBM is reflected in recent education reforms that emphasize improvements in assessment and data-based decision making. Gathering an international group of leading researchers and practitioners, A Measure of Success provides a comprehensive picture of the past, present, and possible future of CBM progress monitoring. The book will be instrumental for researchers and practitioners in both general and special education, particularly those involved in the rapidly growing Response to Intervention (RTI) approach, an approach used to determine the performance and placement of students with learning difficulties.A Measure of Success presents a nuanced examination of CBM progress monitoring in reading, math, and content-area learning to assess students at all levels, from early childhood to secondary school, and with a wide range of abilities, from high- and low-incidence disabilities to no disabilities. This study also evaluates how the approach has affected instructional practices, teacher training, psychology and school psychology, educational policy, and research in the United States and beyond.Timely and unique, this volume will interest anyone in education who wants to harness the potential advantage of progress monitoring to improve outcomes for students.Contributors: Laurence Bergeron; Lionel A. Blatchley; Renee Bradley; Mary T. Brownell, U of Florida; Todd W. Busch, U of St. Thomas; Heather M. Campbell, St. Olaf College; Ann Casey; Theodore J. Christ, U of Minnesota; Kelli D. Cummings, U of Oregon; Eric Dion, U du Québec à Montréal; Isabelle Dubé, U du Québec à Montréal; Hank Fien, U of Oregon; Anne Foegen, Iowa State U; Douglas Fuchs, Vanderbilt U; Lynn S. Fuchs, Vanderbilt U; Gary Germann; Kim Gibbons; Roland H. Good III, U of Oregon; Anne W. Graves, San Diego State U; John L. Hosp, U of Iowa; Michelle K. Hosp; Joseph R. Jenkins, U of Washington; Ruth A. Kaminski; Panayiota Kendeou, Neapolis U Pafos, Cyprus; Dong-il Kim, Seoul National U, South Korea; Amanda Kloo, U of Pittsburgh; Danika Landry, U du Québec à Montréal; Erica Lembke, U of Missouri; Francis E. Lentz Jr., U of Cincinnati; Sylvia Linan-Thompson, U of Texas at Austin; Charles D. Machesky; Doug Marston; James L. McLeskey, U of Florida; Timothy C. Papadopoulos, U of Cyprus; Kelly A. Powell-Smith; Greg Roberts, U of Texas at Austin; Margaret J. Robinson; Steven L. Robinson, Minnesota State U, Mankato; Catherine Roux, U du Québec à Montréal; Barbara J. Scierka; Edward S. Shapiro, Lehigh U; Jongho Shin, Seoul National U, South Korea; Mark R. Shinn, National Louis U; James G. Shriner, U of Illinois, Urbana-Champaign; Paul T. Sindelar, U of Florida; Deborah L. Speece, U of Maryland; Pamela M. Stecker, Clemson U; Martha L. Thurlow, U of Minnesota; RenátaTichá, U of Minnesota; Gerald Tindal, U of Oregon; Paul van den Broek, Leiden U, the Netherlands; Sharon Vaughn, U of Texas at Austin; Dana L. Wagner, Augsburg College; Teri Wallace, Minnesota State U, Mankato; Jeanne Wanzek, Florida State U; Mary Jane White, U of Minnesota; Mitchell L. Yell, U of South Carolina; Naomi Zigmond, U of Pittsburgh.

Read more less

As the population ages and the health care system focuses on cost-containment, family caregivers have become the frontline providers of most long-term and chronic care. Patient care at home falls mainly on untrained and unprepared family members, who struggle to adjust to the new roles, responsibilities, and expenses. Because the culture of family caregivers-their values, priorities, and relationships to the patient-often differs markedly from that of professionals, the result can be conflict and misunderstanding. In The Cultures of Caregiving, Carol Levine and Thomas Murray bring together accomplished physicians, nurses, social workers, and policy experts to examine the differences and conflicts (and sometimes common ground) between family caregivers and health care professionals-and to suggest ways to improve the situation. Topics addressed include family caregivers and the health care system; cultural diversity and family caregiving; the changing relationship between nurses, home care aides, and families; long-term health care policy; images of family caregivers in film; and the ethical dimensions of professional and family responsibilities. The Cultures of Caregiving provides needed answers in the contemporary crisis of family caregiving for a readership of professionals and students in medical ethics, health policy, and such fields as primary care, geriatrics, oncology, nursing, and social work. Contributors: Donna Jean Appell, R.N., Project DOCC: Delivery of Chronic Care; Jeffrey Blustein, Ph.D., Albert Einstein College of Medicine and Barnard College; Judith Feder, Ph.D., Georgetown University; Gladys Gonzalaz-Ramos, M.S.W., Ph.D., New York University School of Social Work and NYU Medical School; David A. Gould, Ph.D., United Hospital Fund in New York City; Eileen Hanley, R.N., M.B.A., St. Vincent's Hospital Manhattan / Saint Vincent Catholic Medical Centers, New York City; Maggie Hoffman, Project DOCC: Delivery of Chronic Care; Alexis Kuerbis, C.S.W., Mount Sinai Medical Center; Carol Levine, M.A., United Hospital Fund, in New York City; Jerome K. Lowenstein, M.D., New York University Medical Center; Mathy Mezey, R.N., Ed.D., New York University; Thomas H. Murray, Ph.D., The Hastings Center, Garrison, New York; Judah L. Ronch, Ph.D., LifeSpan DevelopMental Systems; Sheila M. Rothman, Ph.D., Columbia University Mailman School of Public Health; Rick Surpin, Independence Care System.

Read more less

Despite their centrality to the history of Christianity in the East, Syriac Christians have generally been excluded from modern accounts of the faith. Originating from Mesopotamia, Syriac Christians quickly spread across Eurasia, from Turkey to China, developing a distinctive and influential form of Christianity that connected empires. These early Christians wrote in the language of Syriac, the lingua franca of the late ancient Middle East, and a dialect of Aramaic, the language of Jesus. Collecting key foundational Syriac texts from the second to the fourteenth centuries, this anthology provides unique access to one of the most intriguing, but least known, branches of the Christian tradition.

Read more less

Internationally renowned as an exciting guide to unknown peoples and places, Norwegian Carl Lumholtz was a Victorian-era explorer, anthropologist, natural scientist, writer, and photographer who worked in Australia, Mexico, and Borneo. His photographs of the Tarahumara, Huichol, Cora, Tepehuan, Southern Pima, and Tohono O’odham tribes of Mexico and southwest Arizona were among the very first taken of these cultures and still provide the best photographic record of them at the turn of the twentieth century. Lumholtz published his photographs in several books, including Unknown Mexico and New Trails in Mexico, but, because photographic publishing was then in its infancy, most of the images were poorly printed, badly cropped, or reworked by “illustrators” using crude techniques. Among Unknown Tribes presents more than two hundred of Lumholtz’s best photographs—many never before published—from the archives of the American Museum of Natural History in New York and the Museum of Cultural History in Oslo, Norway. The images are newly scanned, most from the original negatives, and printed uncropped, disclosing a wealth of previously hidden detail. Each photograph is fully identified and often amplified by Lumholtz’s own notes and captions. Accompanying the images are essays and photo notes that survey Lumholtz’s career and legacy, as well as what his photographs reveal about the “unknown tribes.” By giving Lumholtz’s photographs the high-quality reproduction they deserve, Among Unknown Tribes honors not only the Norwegian explorer but also the native peoples who continue to struggle for recognition and justice as they actively engage in the traditional customs that Lumholtz recorded.

Read more less

"This collection offers a treasure trove of primary sources of interest to students of women's history. Carefully introduced and annotated, these documents illustrate the diversity of Russian women's lives." —Barbara Alpern Engel"There is no other work that offers such a wide variety of documents and such a successful combination of literary and historical materials." —Ann Hibner KoblitzThis rich anthology of source materials makes available for the first time in any language a multitude of primary sources on the lives of Russian women from the reign of Peter the Great to the Bolshevik revolution. The selections are drawn from a wide variety of documents, published and unpublished, including memoirs, diaries, legal codes, correspondence, short fiction, poetry, ethnographic observations, and folklore. Primacy is given to sources produced by women and previously unavailable in English translation. Organized thematically, the documents focus on women's family life, work and schooling, public activism, creative self-expression, and sexuality and spirituality, as well as on the cultural ideals and legal framework which constrained women of all social classes.

Read more less

"This collection offers a treasure trove of primary sources of interest to students of women's history. Carefully introduced and annotated, these documents illustrate the diversity of Russian women's lives." —Barbara Alpern Engel"There is no other work that offers such a wide variety of documents and such a successful combination of literary and historical materials." —Ann Hibner KoblitzThis rich anthology of source materials makes available for the first time in any language a multitude of primary sources on the lives of Russian women from the reign of Peter the Great to the Bolshevik revolution. The selections are drawn from a wide variety of documents, published and unpublished, including memoirs, diaries, legal codes, correspondence, short fiction, poetry, ethnographic observations, and folklore. Primacy is given to sources produced by women and previously unavailable in English translation. Organized thematically, the documents focus on women's family life, work and schooling, public activism, creative self-expression, and sexuality and spirituality, as well as on the cultural ideals and legal framework which constrained women of all social classes.

Read more less