Search results for ""mcgraw-hill""
McGraw-Hill Education - Europe Boatowners Mechanical and Electrical Manual 4/E
The maintenance bible for boatowners is fully updated and better than ever!If it’s on a boat and it has screws, wires, or moving parts, it’s covered in Boatowner’s Mechanical and Electrical Manual. When you leave the dock with this indispensable resource aboard, you have at your fingertips the best and most comprehensive advice on: Battery technologies, including recent developments in lead-acid and lithium-ion batteries and fuel cells 12- and 24-volt DC systems Electric and hybrid propulsion How to radically improve the energy efficiency of most boats Corrosion, bonding, and lightning protection Generators, inverters, battery chargers , wind and water generators, and solar power Electric motors and electric lights Marine electronics, including networking systems, antennas, and RFI Diesel engines Transmissions, shaft brakes, and propellers Refrigeration and air-conditioning Tanks, plumbing, and through-hulls Pumps and watermakers Steering, autopilots, and wind vanes Stoves and heaters Winches, windlasses, and bow thrusters Spars, rigging, and roller reefing
£7,788.65
McGraw-Hill Education - Europe Vox Spanish and English Student Dictionary
£15.99
McGraw-Hill Education - Europe The Complete Canadian Small Business Guide
£36.36
McGraw-Hill Education - Europe CustomerCentric Selling, Second Edition
The Web has changed the game for your customers—and, therefore, for you. Now, CustomerCentricSelling, already recognized as one of the premiermethodologies for managing the buyer-sellerrelationship, helps you level the playing field soyou can reach clients when they are ready to buyand create a superior customer experience.Your business and its people need to be“CustomerCentric”—willing and able to identifyand serve customers’ needs in a world wherecompetition waits just a mouse-click away.Traditional wisdom has long held that sellingmeans convincing and persuading buyers. Buttoday’s buyers no longer want or need to be soldin traditional ways.CustomerCentric Selling givesyou mastery of the crucial eight aspects ofcommunicating with today’s clients to achieveoptimal results: Having conversations instead ofmaking presentations Asking relevant questions insteadof offering opinions Focusing on solutions and notonly relationships Targeting businesspeople insteadof gravitating toward users Relating product usage instead ofrelying on features Competing to win—not just to stay busy Closing on the buyer’s timeline(instead of yours) Empowering buyers instead of tryingto “sell” them What’s more, CustomerCentric Selling teaches andreinforces key tactics that will make the most ofyour organization’s resources. Perhaps you feelyou don’t have the smartest internal systems inplace to ensure an ideal workflow. (Perhaps, asis all too common, you lack identifiable systemsalmost entirely.) From the basics—and beyond—ofstrategic budgeting and negotiation to assessingand developing the skills of your sales force, you’lllearn how to make sure that each step yourbusiness takes is the right one.
£34.99
McGraw-Hill Education - Europe Just Enough German 2nd Ed.
A companion for traveling - especially if you are a first-timer with little or no foreign language experience. It covers topics ranging from days, months, currencies, and clothing sizes to food, shelter, and medical assistance.
£9.20
McGraw-Hill Education - Europe Import/Export: How to Take Your Business Across Borders
Fully revised and updated-the go-to guide from an expert on international tradeDoing business across national borders is more profitable than ever. In the exhaustively revised fourth edition, Import/Export provides step-by-step guidance to show you how to take part in the booming world economy.
£24.99
McGraw-Hill Education - Europe The Complete Book of Laser Sailing
The definitive guide to the Laser.The Complete Book of Laser Sailing is the most comprehensive book about successfully sailing and racing this popular and challenging high-performance dinghy. Dick Tillman tells you everything you need to know about the boat and how to set it up and sail it, including: Rigging and sailing the boat Trailering and cartopping Maintenance and storage Training and physical conditioning Upwind and offwind racing techniques Clothing and equipment Interviews with such champion racers as Hans Fogh, Ed Baird, Ed Adams, and Danielle Myrdal Plus this updated and expanded edition gives you: The latest sail control and rig modifications Updated listings of major competition results New interviews with champion racers, including Olympian Mark Mendelblatt and Paige Railey on Radials"A fine-tuned guide to everything anyone could ever need or want to know about the Laser."—Sailing "This book will most certainly make you a better sailor and could help you become a champion."—Soundings "This book is a must."—The Little Ship
£24.63
McGraw-Hill Education - Europe McGraw-Hill's 500 Microeconomics Questions: Ace Your College Exams
Sharpen your skills and prepare for your microeconomics exam with a wealth of essential facts in a quick-and-easy Q&A format!Get the question-and-answer practice you need with McGraw-Hill's 500 Microeconomics Questions. Organized for easy reference and intensive practice, the questions cover all essential microeconomics topics and include detailed answer explanations.The 500 practice questions are similar to course exam questions so you will know what to expect on test day. Each question includes a fully detailed answer that puts the subject in context. This additional practice helps you build your knowledge, strengthen test-taking skills, and build confidence. From monopolies to the income inequality, this book covers the key topics in microeconomics.Prepare for exam day with: 500 essential microeconomics questions and answers organized by subject Detailed answers that provide important context for studying Content that follows the current college 101 course curriculum
£17.99
McGraw-Hill Education - Europe Critical Care Emergency Medicine, Second Edition
The groundbreaking text on critical care emergency medicine – updated with the latest evidence and recommendationsA Doody’s Core Title for 2022! Critical Care Emergency Medicine has become the standard reference for all clinicians who wish to understand the overlap between emergency medicine and critical care. Much like the field of emergency medicine itself, this text is a collaborative effort involving emergency physicians as well as clinicians from trauma, critical care, infectious diseases, and pulmonary medicine.Critical Care Emergency Medicine teaches emergency physicians everything they must know and do to better care for critically ill patients in an emergency department or to provide care in an ICU. Enhanced by numerous algorithms that speed decision making and full-color illustrations demonstrating anatomy and technique, this book is an essential practice tool. Incorporating the wisdom of both academic and community emergency medicine experts, Critical Care Emergency Medicine, Second Edition delivers expert coverage of: Airway and Ventilatory Support Pulmonary Disorders Cardiovascular Disorders Gastrointestinal and Renal Disorders Neurologic and Neurosurgical Disorders Hematologic and Endocrine Disorders Infectious Disorders Toxicologic Conditions Ultrasonography in Critical Care Special Considerations (including nutritional support, end-of-life issues, fluid management, and more) If you are looking for an up-to-date, evidence-based text designed to take your critical care to the next level, your search ends here.
£186.99
McGraw-Hill Education - Europe Marlinspike Sailor's Arts and Crafts
Discover the dozens of nautically flavored craft projects you can make with rope!You will be surprised by the fancy projects you can make with a square knot, a double-French hitching, or four-strand braids (a dog collar, a tool grip, and a decorated picture frame, respectively)! You can also tie the sailor's Turk's Head knot into a bracelet and morph a monkey's fist knot into a doorstop or a fun toy for your dog. Marine artisan Barbara Merry, an expert in artistic marlinspike seamanship skills, shows you how with Marlinspike Sailor's Knots and Crafts. With the help of her expert guidance, you can create more than 30 ropework projects that will add a nautical touch to your boat, RV, camp, or home.Here are just a few projects you can create withMarlinspike Sailor's Knots and Crafts:Companionway treads * Gear hammock for your bunk * Decorated carafe * Canvas ditty bag * Water bottle carrier * Manila doormat * Zipper pull * Swing hammock for your backyard * Key fob * Checkerboard * Reusable net shopping bag * Eyeglass case * Ring toss * and moreDon’t worry if you have never worked with rope in this way before--Barbara will take you step-by-step through theprocess, from choosing and measuring materials to putting the final touches on your nautical project. Projects are suitable for scout troops or afterschool activities as well!
£18.99
McGraw-Hill Education - Europe Dermoscopy: An Illustrated Self-Assessment Guide, 2/e
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Learn dermoscopy with this full-color, case-based self-assessment guideAwarded First Prize in the Internal Medicine category of the British Medical Association Medical Book Awards!With 436 clinical and dermoscopic images and 218 progressively more difficult cases commonly encountered in general dermatologic practice, Dermoscopy: An Illustrated Self-Assessment Guide offers a unique checklist methodology for learning how to use dermosocpy to diagnose benign and malignant pigmented and non-pigmented skin lesions.Each high-quality, full-color clinical and dermoscopic image is presented with short history. Every case is followed by multiple-choice questions and three check boxes to test your knowledge of risk, diagnosis, and disposition. Turn the page, and the answers to the questions are provided in an easy-to-remember manner which includes the dermoscopic images being sown again. Circles, stars, boxes, and arrows appear in the image pointing out the important criteria of each case.FEATURES: Cases involving the scalp, face, nose, ears, trunk and extremities, palms, soles, nails, and genitalia – many new to this edition The concepts of clinic-dermoscopic correlation, dermoscopic-pathologic correlation, and dermoscopic differential diagnosis are employed throughout Each case includes a discussion of all of its salient features in a quick-read outline style and ends with a series of dermoscopic and/or clinical pearls based on the authors’ years of experience Key dermoscopic principles are re-emphasized throughout the book to enhance your understanding and assimilation of the teaching points Two new chapters on trichoscopy and dermoscopy in general medicine Updated material on pediatric melanoma, desmoplastic melanoma, Merkel cell carcinoma, invasive squamous cell carcinoma, and nevi and melanoma associated with decorative tattoos
£97.99
McGraw-Hill Education - Europe Sea Kayaker's More Deep Trouble
29 STORIES THAT ILLUSTRATE WHAT CAN HAPPEN WHEN SAFETY IS LEFT ON SHORESea Kayaker's Deep Trouble was a bestselling warning to kayakers: Do not let ignorance or arrogance get you hurt or even killed. Thousands heeded Deep Trouble's tales of tragedy; but even with the benefits of evolving technology and more safety options, kayakers still fall prey to human error. To renew the cautiousattitude of seasoned paddlers and to instill safe practices in kayaking newbies, Sea Kayaker's More Deep Trouble presents more stories of kayaking trials, rescues, and tragedy.In these 29 stories collected from Sea Kayaker magazine, survivors and witnesses tell of their experiences with the dangers and risks of kayaking. You will feel the cold rush of water when paddlers fall in, the panic they feel when they do not know how to rescue themselves, and the anxiousness of loved ones waiting to hear any news. You will learn how whale watching could cost you your life, how life-saving electronics are only as good as the batteries you have in them, and how a float plan can initiate a timely search and rescue. End-of-story Lessons Learned summaries suggest what to do if you find yourself in similar unfortunate situations.Read these tales, understand the lessons learned in these incidents, and respect the advice given as you take your next kayaking adventure. This tome of danger and survival may ultimately save your life.
£22.99
McGraw-Hill Education / Australia Evaluation in A Nutshell
Evaluation is essential in determining the success of health promotion programs. Just as each program is unique in nature, so too should be its evaluation. All programs can benefit from some form of evaluation. Evaluation in a Nutshell 3e is a succinct guide to the strategic and technical issues that arise during the evaluation of health promotion programs, providing practical advice on how to understand, interpret and assess existing health promotion programs. This book takes a real-life and pragmatic public health perspective, equipping students with foundation knowledge and core skills to develop and implement appropriate evaluations. Evaluation in a Nutshell 3e provides practical guidance on when and how to evaluate programs, and the range of evaluation designs and research methods that can be used to evaluate different projects and program types.New to this edition: new chapter on the evaluation of natural experiments and policy new frameworks and methods for the evaluation of scaled-up interventions updated materials on new research design used to address program effectiveness. Written by internationally recognised leaders in the field, all sections have been thoroughly revised and updated, while maintaining the concise, accessible style of the previous editions. This book will guide students in developing the core skills necessary for valuable and practical evaluations.
£27.99
McGraw-Hill Education / Australia Westmead Anaesthetic Manual
The Westmead Anaesthetic Manual has been assisting anaesthetists,and perioperative nurses to provide safe anaesthetic care and appropriatemanagement of emergency situations for more than 20 years. This compact,comprehensive and user-friendly manual is an essential and powerful tool tohelp you manage any difficult and unanticipated situations that may confrontyou in your anaesthetic practice.Thoroughly updated and revised, this fifth edition features: Alphabetically ordered content, enabling topics to be accessed in seconds Step-by-step management of more than 120 emergency situations More than 250 drugs of importance to anaesthetists, descriptions of over30 core anaesthetic procedures and more than 20 ultrasound-guided blocks Anaesthetic management of special medical and surgical conditions such asmediastinal mass syndrome, placenta accreta spectrum and quadriplegia Important physiological concepts like clotting pathways Investigations of prime importance to anaesthetists includingthro
£53.99
McGraw-Hill Education / Australia Clinical Cases Obstetrics Gynaecology & Women's Health
With more than 50 real-world cases, Clinical Cases in Obstetrics, Gynaecology and Women’s Health 3e covers a range of obstetric and gynaecological problems likely to be encountered by busy junior doctors and general practitioners. Written by experienced obstetricians and gynaecologists and following the core medical school curricula in Australia, New Zealand and the United Kingdom, this pocket-sized book is an invaluable resource for medical students and clinicians. Each case presents a problem-based clinical learning scenario and then encourages readers to think about how they would take appropriate histories and examine, investigate and treat their patients. Using these techniques, students and early career doctors are guided through diagnosis and management of common and important conditions and complications. This learning is then reinforced with more than 100 multiple choice questions and answers for self-assessment.FEATURES•Problem-based learning scenarios encourage critical thinking and demonstrate effective pathways through consultation, investigation and treatment.•The ‘whole woman’ approach goes beyond clinical aspects to consider emotional, social and psychological aspects of care required.•Clinical Comments and Clinical Pearls reinforce key points and expand on important issues.NEW TO THIS EDITION•All cases revised with two NEW cases on contraception and menstrual bleeding•25 existing cases significantly revised•Focus on gender and ethnic diversity among patients and in personal situations•Updates on new treatment options•Over 100 multiple choice questions to reinforce learning from case studies
£34.99
McGraw-Hill Education - Europe Fundamental Accounting Principles MEE
The new Middle East Edition of Fundamental Accounting Principles draws on six decades of the history and experience of this well-established US text and continues with its proven CAP(conceptual, analytical, practice) model along with the entrepreneurial and decision-making approach. This is reflected in the text's extensive use of small business examples, the integration of computerised learning tools,superior end-of-chapter material using real companies's financial information,and highly engaging pedagogical designKey features of the new edition: New opening vignettes featuring start-ups from Egypt, Lebanon, UAE, Oman, and other Middle East countries. Updated End-of-Chapter problems and exercises. Updated assignments in Beyond the Numbers section with real financial statements data from companies like Telecom Egypt and Etisalat. NEW regional examples of payroll accounting introduced in Chapter 11. Updated coverage of investments in
£53.99
McGraw-Hill Education - Europe Assertiveness At Work
Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals.Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation.About the AuthorsKen and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas.Ken and Kate can be contacted via their website kenandkateback.com.
£56.99
McGraw-Hill Education - Europe Fundamentals for Molecular Spectroscopy
This revision of Dr. Branwell's highly popular text retains the features which have made it so attractive to students and lecturers over the years. It remains an elementary and non-mathematical introduction to molecular spectroscopy that emphasizes the overall unity of the subject and offers a pictorial perception rather than a mathematical description of the principles of spectroscopy.
£58.99
McGraw-Hill Education - Europe Reading Lab 1a, Student Record Book (Pkg. of 5), Levels 1.2 - 3.5
Add your students' names to the list of 100 million who have used SRA Reading Labs to become fluent readers. The leveled approach of this program helps you get the most from every minute of learning time. This versatile program contains: A range of reading levels that enable all students to learn independently and at their own pace Self-directed readings that serve an entire classroom of readers at different levels Choose the edition that best fits your budget and the time you have to teach: Reading Lab Deluxe Editions feature a comprehensive range of materials. Reading Lab Economy Editions are more streamlined and affordable.
£39.17
McGraw-Hill Education - Europe Vaughan & Asbury's General Ophthalmology
Ophthalmology’s cornerstone text enhanced by a vibrant new full-color presentationFor more than five decades, General Ophthalmology has offered authoritative, state-of-the-art coverage of the diagnosis and treatment of all major ophthalmic diseases, as well as neurological and systemic diseases causing visual disturbances. The Nineteenth Edition builds on this tradition of excellence by offering a new full-color presentation, an increased number of color photos, and cutting-edge content additions and updates – to deliver all-inclusive coverage that encompasses pathophysiology, basic science, and the latest clinical perspectives.FEATURES:• Surgical considerations added to eye diseases with a surgical treatment option• Comprehensive chapter on the ophthalmologic exam • Acclaimed coverage of the full breadth of ophthalmic disease• A glossary of terms relating to the eye• Contributions from more than thirty international experts• Extensive updates and revisions throughout to reflect the latest findings and advances
£98.99
McGraw-Hill Education - Europe Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Hold anyone accountable. Master performance discussions. Get RESULTS.Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holdsanyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak theirminds, but they do so poorly--often creating whole new sets of problems.Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces.Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as:An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it.Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later.Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly.A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a waythat solves the problem at hand without harming the relationship--and, in fact, even strengthens it.Broken promises, missed deadlines, poor behavior--they don't just make others’ lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer"This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft
£26.09
McGraw-Hill Education - Europe Practice Makes Perfect Spanish Vocabulary Games
Build your Spanish vocabulary with games, games, games!Beat the boredom of language drills and rev up your Spanish language learning with Practice Makes Perfect: Spanish Vocabulary Games! Inside you will find word searches, crosswords (crucigramas), acrostics, scrambles, and more. All will help you master more than 1,000 Spanish words.These engaging games will build up your Spanish skills, such as recognizing the different parts of speech, distinguishing gender, and understanding context. And this intermediate-level workbook is perfect as a complement to your Spanish language class or as part of your self-guided learning. So put on that puzzle-solving hat--Practice Makes Perfect: Spanish Vocabulary Games is the fun way to increase your knowledge of Spanish words and communicate more confidently.Practice Makes Perfect: Spanish Vocabulary Games includes: More than 170 puzzles More than 1,000 words to discover or review,arranged thematically to aid retention A detailed Answer Key for quick, easy progress checks
£19.10
McGraw-Hill Education - Europe Radiology Case Review Series: Brain Imaging
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.200 interactive brain imaging cases deliver the best board review possible!Part of McGraw-Hill’s Radiology Case Review Series, this unique resource challenges you to look at a group of images, determine the diagnosis, answer related questions, and gauge your knowledge by reviewing the answer. It all adds up to the best review of brain imaging imaging available—one that’s ideal for certification or recertification, or as an incomparable clinical refresher. Distinguished by a cohesive 2-page design, each volume in this series is filled with cases, annotated images, questions & answers, pearls, and relevant literature references that will efficiently prepare you for virtually any exam topic. Radiology and neurology residents and fellows, medical students, radiologists, and physicians who want to increase their knowledge of brain imaging will find this book to be an invaluable study partner.
£49.99
McGraw-Hill Education - Europe College Algebra DeMYSTiFieD
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Don't let quadratic equations make you irrationalIf you are absolutely confused by absolute value equations, or you think parabolas are short moralstories, College Algebra DeMYSTiFied, Second Edition is your solution to mastering the topic's concepts and theories at your own pace. This thoroughly revised and updated guide eases you into the subject, beginning with the math fundamentals then introducing you to this advancedform of algebra. As you progress, you will learn howto simplify rational expressions, divide complex numbers, and solve quadratic equations. You will understand the difference between odd and even functions and no longer be confused by the multiplicity of zeros. Detailed examples make it easy to understand the material, and end-of-chapterquizzes and a final exam help reinforce key ideas.It's a no-brainer! You'll learn about: The x-y coordinate plane Lines and intercepts The FOIL method Functions Nonlinear equations Graphs of functions Exponents and logarithms Simple enough for a beginner, but challenging enough for an advanced student, College Algebra DeMYSTiFieD, Second Edition is your shortcut to a working knowledge of this engaging subject.
£15.99
McGraw-Hill Education - Europe Pharmaceutics for the Pharmacy Students
An innovative new text for the pharmacy student that shows the relevance of pharmaceutics to clinical practiceWritten for pharmacy students who want to gain a better understanding of pharmaceutics, this full-color resource shows the relevance of pharmaceutics to clinical practice. The text provides students with an understanding of industrial pharmacy practices, which will assist them in correlating dosage form considerations with specific patient situations in real-world practice. While written on a level suitable for those with a pharmacy background, the book distinguishes itself from the competition by its more explanatory, conversational tone.Outstanding pedagogy includes chapter summaries, line drawings, self-test questions, key concepts, and active
£33.99
McGraw-Hill Education - Europe Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at DisneyUniversity will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney CompanyWhen it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years.How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards?The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In Disney U, Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life.Disney U reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century.To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in Disney U will set your organization on a path of sustained success.PRAISE FOR Disney U:"I highly recommend Disney U to anyone interested in building an enduring market presence and brand." -- Stephen Cannon, President and Chief Executive Officer, Mercedes-Benz USA"Lipp's narratives reveal how Van and other Disney visionaries set the stage for a world-class organization by skillfully balancing both 'people' and 'technology.'" -- Debi Aubee, Vice President of Sales, Bose Corporation"Every leader should have the equivalent of a Van France at his or her side. Thanks to Doug Lipp, we can now tap into the brilliance of a man who helped Walt createThe Happiest Place on Earth." -- David Overton, Founder and Chief Executive Officer, The Cheesecake Factory"How does Disney University create such enthusiastic, loyal, and customer-centered employees, year after year? Now, for the first time, Doug Lipp takes us on a journey backstage to answer this pivotal question." -- John G. Veres III, Ph.D., Chancellor, Auburn University at Montgomery"Doug Lipp shares terrific stories about Disney that underscore the importance of creating an organizational culture with an unwavering dedication to superlativeservice and exceptional quality, both for employees and customers. He then takes it a step further by explaining how to bring these values to life for your organization." -- Christine A. Morena, Executive Vice President of Human Resources, Saks Incorporated
£20.69
McGraw-Hill Education - Europe Perfect Phrases for Performance Reviews 2/E
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for your needs?This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews
£9.99
McGraw-Hill Education - Europe Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT
Advance praise for Carrots and Sticks Don't Work:"Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em"This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International"Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practicalexamples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources"The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you providemeaningful long-term benefits for your employees, for your organization, and for yourself." -- Andy Brantley, President and CEO, College and University Professional Association for Human Resources"This book provides clear advice and instruction on how to engage your team members and inspire them to a higher level of productivity, work satisfaction, and enjoyment. I am already utilizing its techniques and finding immediate positive changes." -- Robert Roth, Director, Accounting and Reporting, Colgate Palmolive CompanyThe title says it all: Carrots and Sticks Don't Work.Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first—unawareof a better alternative. So, when it comes to changingyour organizational culture, carrots and sticks don’t work!What does work is Dr. Paul Marciano's acclaimed RESPECT model, which gives you specific, low-cost, turnkey solutions and action plans-- based on seven key drivers of employee engagement that are proven and supported by decades of research and practice—that will empower youto assess, troubleshoot, and resolve engagement issuesin the workplace: Recognition and acknowledgment of employees' contributions Empowerment via tools, resources, and information that set employees up to succeed Supportive feedback through ongoing performance coaching and mentoring Partnering to encourage and foster collaborative working relationships Expectations that set clear, challenging, and attainable performance goals Consideration that lets employees know that they are cared about Trust in your employees' abilities, skills, and judgment Carrots and Sticks Don't Work delivers the sameproven resources and techniques that have enabledtrainers, executives, managers, and owners at operations ranging from branches of the United States government to Fortune 500 corporations to twenty-person outfits to realize demonstrable gains in employee productivity andjob satisfaction.When you give a little RESPECT you get a more effective organization, with reduced turnover and absenteeism and employees at all levels who areengaged, focused, and committed to succeed as a team. In short, you get maximum ROI from your organization's most powerful resource: its people!
£18.89
McGraw-Hill Education - Europe Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
£21.50
McGraw-Hill Education - Europe Two-Stroke Engine Repair and Maintenance
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Get Peak Performance from Two-Stroke EnginesDo you spend more time trying to start your weed trimmer than you do enjoying your backyard? With this how-to guide, you can win the battle with the temperamental two-stroke engine.Written by long-time mechanic and bestselling author Paul Dempsey, Two-Stroke Engine Repair & Maintenance shows you how to fix the engines that power garden equipment, construction tools, portable pumps, mopeds, generators, trolling motors, and more. Detailed drawings, schematics, and photographs along with step-by-step instructions make it easy to get the job done quickly. Save time and money when you learn how to: Troubleshoot the engine to determine the source of the problem Repair magnetos and solid-state systems--both analog and digital ignition modules Adjust and repair float-type, diaphragm, and variable venturi carburetors Fabricate a crankcase pressure tester Fix rewind starters of all types Overhaul engines--replace crankshaft seals, main bearings, pistons, and rings Work with centrifugal clutches, V-belts, chains, and torque converters
£19.99
McGraw-Hill Education - Europe The McKinsey Engagement: A Powerful Toolkit For More Efficient and Effective Team Problem Solving
The third volume in the internationally bestselling McKinsey Trilogy, The McKinsey Engagement is an action guide to realizing the consistently high level of business solutions achieved by the experts at the world’s most respected consultingfirms.Former consultant Dr. Paul Friga distills the guiding principles first presented in the bestselling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual.True to its stated goal of arming consultants and corporate problem solvers with a blueprint for achieving consistently phenomenal results, The McKinsey Engagement is short on theory and long on action. Each chapter focuses on one element in the celebrated TEAM FOCUS problem-solving model and features a concise discussion of a key concept or principle, followed by: Clear rules of engagement A set of operating tactics Sophisticated problem solving tools Easy-to-follow action steps Exercises, checklists, and training tips War stories and best practices case studies A toolkit for bringing clarity, discipline, and purpose to all your problem-solving and change management initiatives, The McKinsey Engagement is an indispensable guide for consultants, as well as for executives, managers, students, and corporate trainers.
£23.39
McGraw-Hill Education - Europe The American Sign Language Phrase Book
The authoritative source on ASL is better than ever with more than 50 new phrasesFor more than 20 years, The American Sign Language Phrase Book has been the go-to guide for the hearing impaired and those who need to communicate with them including family, teachers and friends. Now this classic by ASL leader Lou Fant has been updated by his wife Barbara Fant to include signs for today’s lifestyle.
£16.99
McGraw-Hill Education - Europe Marketing Management: A Strategic Decision-Making Approach
The eighth edition of Marketing Management: A Strategic Decision-Making Approach, concentrates on marketing decision-making, rather than mere description of marketing phenomena. By providing specific tools and decision frameworks, it prepares its readers to hit the ground running and contribute tangibly to the marketing efforts of firms large and small.Drawing on its authors’ wealth of entrepreneurial and executive experience, along with their thought-leading research, the book provides an abundance of real-life examples of marketing decisions – both good and not-so-good – from around the world in companies ranging from entrepreneurial start-ups to multi-national giants.This edition continues to be the most current and internet-savvy book available, injecting the latest developments in internet-based communication and distribution technology into every chapter.
£56.99
McGraw-Hill Education - Europe Supply Management (Int'l Ed)
The best-selling textbook presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today’s business environment. New chapters have been added to the beginning and end of the text, to frame the new discussion of supply chain issues. The book has also been thoroughly updated to reflect the realities of purchasing and supply management in the digital age.
£56.99
McGraw-Hill Education - Europe Project Management
The theme of the last edition will continue as authors improve individual chapters by adding a brief introduction that outlines the central points of the chapter and warms up readers for what follows. Each chapter concludes with four additional sections: a listing of additional sources of information in the form of a generously annotated bibliography; a listing of project management principles that summarize chapter content in pithy statements of enduring, universal value; a project management situation--a brief, descriptive case study that illuminates chapter content by way of a practical example; and a student/reader assignment that offers food for thought, discussion, or investigation. More student problems are added in this edition along with new chapters throughout and up-dated chapters where change is warranted. Graphics and illustrations updated with side bar information included throughout and the book with have a new look in a larger 7 3/8 x 9 A trim.
£43.99
McGraw-Hill Education - Europe Business Dynamics: Systems Thinking and Modeling for a Complex World (Int'l Ed)
Today’s leading authority on the subject of this text is the author, MIT Standish Professor of Management and Director of the System Dynamics Group, John D. Sterman. Sterman’s objective is to explain, in a true textbook format, what system dynamics is, and how it can be successfully applied to solve business and organizational problems. System dynamics is both a currently utilized approach to organizational problem solving at the professional level, and a field of study in business, engineering, and social and physical sciences.
£56.99
McGraw-Hill Education - Europe Principles of Mathematical Analysis (Int'l Ed)
The third edition of this well known text continues to provide a solid foundation in mathematical analysis for undergraduate and first-year graduate students. The text begins with a discussion of the real number system as a complete ordered field. (Dedekind's construction is now treated in an appendix to Chapter I.) The topological background needed for the development of convergence, continuity, differentiation and integration is provided in Chapter 2. There is a new section on the gamma function, and many new and interesting exercises are included.This text is part of the Walter Rudin Student Series in Advanced Mathematics.
£58.99
McGraw-Hill Education - Europe Cactus Desert
It’s a sun-scorched world where clouds rarely come and nothing seems to move. That is, until children ages 6 - 9 up look a little closer to find tortoises, toads, and lizards, not to mention the scary rattlesnake and scorpion. Here, plants send their roots deep into the earth to find water, beetles stand on their head and shoot a stinky spray to fight off enemies, and roadrunners whiz by sleepy turtles and nervous desert mice on their way to ... where? Kids need only light clothes and a few simple pieces of equipment to explore the enchantments of cactus country.
£12.82
McGraw-Hill Education (Asia) Mechanics Of Materials 8th Edition, Si Units
£58.99
McGraw-Hill Education / Australia CLINICAL SPORTS MEDICINE: THE MEDICINE OF EXERCISE 5E, VOL 2
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Sports Medicine’s Cornerstone Text – Updated with the Latest Research and DevelopmentsTHE #1 TEXT IN SPORTS MEDICINE!Brukner & Khan's Clinical Sports Medicine is the world-leading title in sports and exercise medicine, providing an authoritative foundation for clinicians and students. This complete practical guide to physiotherapy and musculoskeletal medicine covers all aspects of diagnosis and contemporary management of sports-related injuries. The Fifth Edition has been expanded to accommodate a much higher level of evidence-based content. It reflects the huge amount of new research and significant changes in thinking since the previous edition was published. The contributing editors are an international compilation of globally recognized experts within their fields. This is essential reading for sports medicine physicians, physical therapists, and physical therapy students. Topics in Volume Two Include:•Exercise and health•Exercise and disease•Environment •Harassment and abuse•Special groups•Maximizing athletic performance•Nutrition for performance
£79.99
McGraw Hill Children's Publishing The Gingerbread Man
£6.15
McGraw-Hill Education - Europe The Whole Brain Business Book, Second Edition: Unlocking the Power of Whole Brain Thinking in Organizations, Teams, and Individuals
OUTTHINK, OUTPACE AND OUTPERFORM THE COMPETITIONNow revised and updated with new applications and practical tools to better use your brain in businessIf you think your business can’t get any better, think again. Thanks to the power of Whole Brain® Thinking, you can apply what we know about thinking and the brain to transform your organization at every level. Whether you’re struggling to keep up with a changing market, stuck with a tired business model, or challenged by difficult colleagues, the proven methods in this updated guide will help you to: IDENTIFY how you and others prefer to think IMPROVE your communication skills INSPIRE creative thinking in yourself and others INNOVATE faster and work more efficiently IMPLEMENT changes throughout your organization INCREASE productivity and beat the competition Every business runs on thinking. This book gives you practical tools to assess others’ mindsets and get more intentional about how you use your thinking—and how to best engage the thinking of those around you. Filled with essential charts, engaging examples, exercises, and action steps, The Whole Brain Business Book shows you how to rethink your business, prepare for the future,realign your goals, and reinvigorate your team—by putting your whole brain to work.This revised and expanded edition features the latest brain research, updated real-world examples, and more actionable content than ever before. In addition to new stories, data and “mind-hacks”, you’ll find Herrmann’s timeless tips for getting unstuck, identifying the four thinking preferences, and applying research-based techniques that have been proven to work in any business environment around the world. By building and strengthening your thinking agility, you’ll be able to work more effectively with others—and leverage the best thinking around—so you can avoid costly delays, missed opportunities, and other business risks. Using the book’s point-by-point action steps, insightful case studies, and emerging thought trends, you can really put your mind to work—and get brilliant results.The Whole Brain Business Book will help optimize your management approach, align your organization and strategy, and fully engage your own brain as well as the brains of others to work smarter, faster, and better than you ever thought possible.Ned Herrmann pioneered the Whole Brain Thinking approach and is renowned for his bestselling books and research on thinking and its role in creativity, learning, and business.Ann Herrmann-Nehdi is CEO of Herrmann International and an internationally recognized speaker, author, and thought leader on applying what we know about the brain to improve business performance.
£21.59
McGraw-Hill Education - Europe Fitzpatrick's Dermatology, Ninth Edition, 2-Volume Set
The gold-standard text in dermatology – completely updated for today’s practice by an all-new editorial board Encyclopedic in scope, yet skillfully edited to make it easy to read and understand, this trusted classic delivers everything clinicians need to know about skin, skin symptoms, and skin diseases. Presented in full color, Fitzpatrick’s covers all the essentials, from the basic science of skin to the day-to-day clinical issues of managing common skin disorders such as acne, skin cancer, and psoriasis. Backed by the expertise of more than 500 world-renowned contributors, and the reference of choice for clinicians, students, and educators, Fitzpatrick’s is enhanced by thousands of full-color photographs and a wealth of newly enhanced tables and diagrams. The Ninth Edition is bolstered by a new global editorial team; a reorganized table of contents; a more simple, readable, and direct writing style, the incorporation of more genetic, syndromic, and treatment information into each chapter; the addition of first, second, and third line treatment options; and improved table presentation. The reorganized table of contents reflects how disease presents rather than its cause.
£473.99
McGraw-Hill Education - Europe Barnhill's Dermatopathology, Fourth Edition
The definitive survey of diagnostic dermatopathology—and the single-best resource for addressing differential diagnosis at the microscopic levelFor virtually every kind of skin lesion, this skill-sharpening resource has everything clinicians need to successfully perform differential diagnosis at the microscopic level. Dermatopathology features a systematic, algorithmic approach that cuts through the complexity of the discipline’s traditional disease-oriented focus, providing a ready-to-use diagnostic tool that puts the entire world of dermatopathology into perspective. This classic has won acclaim as the only dermatology pathology resource that is valuable for both teaching and for clinical practice and differential diagnosis. While other references may be more exhaustive, denser, or larger, none are more clinically useful as Dermatopathology. With 25% of the dermatology board and recertification examination consisting of dermatopathology topics, this is also an outstanding board review tool. Filled with hundreds of color photomicrographs, the book features a clear five-part organization and nearly forty detailed chapters—each reflecting the scientifically rigorous, up-to-date insights of authors who are acknowledged experts in the field. The book’s vast scope encompasses all skin disease processes—inflammatory, non-inflammatory, infections, and proliferations (harmatomas, hyperplasias, and neoplasms, plus disorders of nails and oral mucosa).•Includes Online Image Bank containing all the images in the book•Increased number of full-color images•Numerous tables assist clinicians differentiate similar conditions from one another•NEW CHAPTERS on laboratory methods and stains, and updated immunohistochemistry content
£196.99
McGraw-Hill Education - Europe Understanding Options 2E
THE OPTIONS INVESTING BESTSELLER--WITH CRITICAL NEW INSIGHT FOR TODAY'S TUMULTOUS MARKETSWritten in an accessible, easy-to-read style, this new edition of Understanding Options provides everything you need to get started on the right foot in the increasingly popular options market.You'll learn what options are and how they work, their pros and cons, their relationship with stocks, and how to use them to gain leverage, generate extra income, and protect against adverse price movements. Understanding Options covers everything that has made it the go-to guide for novice investors--plus it has brand-new information and features, including: Updated facts, charts, and figures Expanded coverage of collars, credit and debit spreads,mini-options, the Greeks, and protective puts Key strategy insights from master options traders A critical look at trading options on ETFs Options simply are not as confusing as the other books make them seem. Written specifically for the novice, Understanding Options is the best, most inviting guide available for building a solid foundation in options investing.
£15.29
McGraw-Hill Education - Europe Nine Minutes on Monday: The Quick and Easy Way to Go From Manager to Leader
The Globe & Mail's #1 Business Book of the Year!"ALL IN, ALL THE TIME"Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy.It's about leadership that doesn't engage employees.In Nine Minutes on Monday, leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy toget distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you.Whether you lead a small team or an entire organization, you’ll discover the nine keys to raising productivity, boosting morale, and increasing employee engagement. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution that will show immediateresults. Inside you'll find: The "9 Minute" template for maintaining focus on your leadership priorities--no matter how busy you are Three key questions that will help you connect purpose to paycheck for your staff A four-step formula for addressing subpar performance and driving complacency from the workplace A simple coaching model for fast-track staff development Four reward/recognition tools that will leave your employees feeling valued and motivated The one simple activity that will forge deep bonds of trust between you and your employees Three key ingredients that will immediately increase the motivation level of any employee Being a great leader is never easy, but Robbins breaks it all down into essential components to reveal its fundamental simplicity. Nine Minutes on Monday is your road map to igniting purpose, passion, and engagementamong your team members. Master and apply the tools and techniques inside, and your employees will be motivated, inspired, and equipped to bring their best to work each andevery day.Quick and simple leadership lessons for boostingperformance, morale, and engagement"James Robbins is a terrifi c observer, thinker, and storyteller. He also has marvelous insights about how leaders can help employees become more connected to their work setting. He weaves together personal stories with thoughtful leadership insights into a compelling book. If leaders will do the nine minutes he suggests each Mondaymorning, they will become what we have called ‘meaning makers' who deliver enormous value to their employees, customers, investors, and communities." -- Dave Ulrich, professor, Ross School of Business, University of Michigan; partner, The RBL Group; coauthor, The Why of Work"It really works! Robbins provides simple and practical tools to help all managers get on the road toward becoming great leaders. These nine easy-to-use principles are relevant to today's work environment and yet so often overlooked. Thank you for helping me to make a difference to my team." -- Sue Travis, HR Manager, Lowe's"Every manager in your workplace needs this book. Practical and easily doable ideas that will help turn your managers into truly inspiring leaders." -- Michael Kerr, "The Workplace Energizer" and author of Putting Humor to Work"Great easy read with lots of practical applications for leaders looking to improve their game and really make a difference in the lives of those they lead." -- Debbie Stein, CFO AltaGas
£18.89
McGraw-Hill Education - Europe Electricity Demystified, Second Edition
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Add some SPARK to your study of ELECTRICITYHaving trouble understanding the fundamentals of electricity? Problem solved! Electricity Demystified, Second Edition, makes it shockingly easy to learn the basic concepts.Written in a step-by-step format, this practical guide begins by covering direct current (DC), voltage, resistance, circuits, cells, and batteries. The book goes on to discuss alternating current (AC), power supplies, wire, and cable. Magnetism and electromagnetic effects are also addressed. Detailed examples and concise explanations make it easy to understand the material. End-of-chapter quizzes and a final exam help reinforce key concepts.It's a no-brainer! You'll learn about: Ohm's Law, power, and energy Kirchhoff's Laws Electrochemical energy Electricity in the home Protecting electronic equipment Electromagnetic interference Practical magnetism Simple enough for a beginner, but challenging enough for an advanced student, Electricity Demystified, Second Edition, powers up your understanding of this essential subject.
£17.99
McGraw-Hill Education - Europe Super Trader, Expanded Edition: Make Consistent Profits in Good and Bad Markets
Think like a trader. Act like a trader. Become a Super Trader."Let your profits run!" It's the golden rule by which all Super Traders live. With the help of investing guru Dr. Van K. Tharp, you can join the ranks of full-timetraders who consistently master the market.Super Trader provides a time-tested strategy for creating the conditions that allow you to reach levels of trading success you never thought possible. Providingexpert insight into both trading practices and psychology, Tharp teaches you how to steadily cut losses short and meet your investment goals through the use of position sizing strategies--the keys to steady profitability. Tharp offers concepts and tactics designed to help you: CREATE AND MEET YOUR SPECIFIC UNDERSTAND THE BIG PICTURE CONQUER COUNTERPRODUCTIVE THINKING MASTER THE ART OF POSITION SIZING STRATEGIES With Tharp's proven methods, you can live the dream of enjoying above-average profits under various market conditions--up, down, and sideways. Tharp's wisdom, perspective, and tactical expertise are legendary in the world of trading. Follow the master down the path to trading excellence with Super Trader.How do you transform yourself from a mild-mannered investor into a proactive trader who outperforms the market day-in and day-out. Think clearly. Plan accordingly.Commit completely. In other words, become a trader. No one is better suited to help you make the transformation than legendary trading educator Dr. Van K. Tharp.Combining the sharp insight and technical brilliance that have drawn legions of investors to his books and seminars, Tharp provides a holistic approach for becoming a successful full-time trader. His system--a meld of investing psychology and sound trading practice--is the secret to achieving optimum conditions that produce results in both bull and bear markets.Using the lessons of Super Trader, you will approach trading as you would a small business--realistically, systematically, and enthusiastically. Drawing on his decades of experience, Tharp has created a simple plan designed to help anyone successfully navigatethe market that includes the following: Mastering the psychology of trading Crafting a "business plan"--a working document to guide your trading Developing a trading system tailored to your personal needs and skills Creating position sizing strategies to meet your objectives Monitoring yourself constantly to minimize mistakesYou can put this plan to use immediately. Throughout the book, Tharp raises the pertinent questions you must ask yourself about becoming a trader, being a trader, and succeeding as a trader.The rewards that come with being a Super Trader--both financial and personal--make you feel as if you can leap small buildings in a single bound. Whatever your skill level, Tharp provides the formula for succeeding in a fieldwhere most people fail.
£19.79
