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2011 David Easton Award, presented for the best book by the Foundations of Political Theory section of APSA:"The Future of Democratic Equality, by Joseph Schwartz, takes on three tasks, and accomplishes all brilliantly. Any one of these tasks well fulfilled would have been a laudable achievement. First, Schwartz argues for the centrality of the question of equality to democratic politics. Second, he critically analyzes and explains the shocking rise in inequality in the United States over the last three decades. This he does with conceptual clarity, rich interdisciplinary analysis, and a thorough examination of hard socioeconomic data. Third, he assails the near absence of concern for this soaring inequality among contemporary political theorists, and offers a cogent, and stinging, explanation that takes to task the discipline’s preoccupation with difference and identity severed from the pragmatics of democratic equality. The Future of Democratic Equality is a courageous and disciplined effort to tackle a hugely important political problem and intellectual puzzle. It well embodies the spirit of the Easton Book Award by providing well-grounded normative theory targeted to an urgent matter of contemporary concern. It is a must read for anyone who cares about democracy." - Respectfully submitted by Leslie Paul Thiele, University of Florida (chair) and Cary J. Nederman, Texas A&M UniversityWhy has contemporary radical political theory remained virtually silent about the stunning rise in inequality in the United States over the past thirty years? Schwartz contends that since the 1980s, most radical theorists shifted their focus away from interrogating social inequality to criticizing the liberal and radical tradition for being inattentive to the role of difference and identity within social life. This critique brought more awareness of the relative autonomy of gender, racial, and sexual oppression. But, as Schwartz argues, it also led many theorists to forget that if difference is institutionalized on a terrain of radical economic inequality, unjust inequalities in social and political power will inevitably persist.Schwartz cautions against a new radical theoretical orthodoxy: that "universal" norms such as equality and solidarity are inherently repressive and homogenizing, whereas particular norms and identities are truly emancipatory. Reducing inequality among Americans, as well as globally, will take a high level of social solidarity--a level far from today's fragmented politics. In focusing the left's attention on the need to reconstruct a governing model that speaks to the aspirations of the majority, Schwartz provocatively applies this vision to such real world political issues as welfare reform, race relations, childcare, and the democratic regulation of the global economy.

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'So much of the reporting of the Middle East at the moment reflects war and human misery; it's inspiring to find, in this thoughtful and engaging book, a message of hope from what Fr Nadim calls "that region of the world that God chose to live in when he took human form"' Edward Stourton'The ultimate question of this book is, why does it matter to me, a human being, to know the culture of God, and what impact should that have on my own life and existence? The culture of God is the antithesis of the culture of the Pharisees - yet again and again we fall into the trap of condemning or excluding others. Understanding the culture of God helps us to uncover God's image within us, a shining jewel buried deep under the dirt of our selfishness and greed, and helps us to shine as God intends us to, re-forming our relationships with God and with each other in our amazingly diverse world.'It is as we read the Bible, argues Father Nadim Nassar, that we are invited to discover what 'the culture of God' - the community of love that makes up the Trinity - looks like, and how it might transform our lives and our faith. But in order to do so we need to understand the culture of the Bible itself, as well as the particular culture that forms our own worldview. Ultimately it is Jesus who has direct access to the culture of God; and so we also need to understand Jesus within his first-century Levantine context.Father Nadim Nassar is the Church of England's only Syrian priest and an outspoken advocate for western Christians to recognise the Middle-Eastern roots of their faith. The fresh and provocative reflections in The Culture of God, his first book, are informed by his experience of growing up in Syria and living through the conflicts in the region, especially the civil wars in Lebanon and Syria. Taking us on a journey through the mystery of the incarnation, to Jesus' role as storyteller - Al-Hakawati - his relationship with a disparate cast of people as narrated by the gospels, and finally his death and resurrection, Father Nadim unfolds for us the culture of God and what it can mean for a world that so desperately needs both freedom and a way to embrace diversity. 'Fr Nadim's personal experience of the painful effects of war and conflict in the Middle East is an insightful lens into the brokenness of humanity that leads to the ongoing violation of the God-given sanctity and dignity of life. At the same time, the paradox of the Crucifixion and Christianity is presented as a key to understanding the restoration of that same humanity, and the possibility of reconciliation with God and one another if the life and teachings of Christ are truly lived.' Archbishop Angaelos, Coptic Orthodox Archbishop of London

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‘She showed great courage and commitment in reporting from Burma and exemplified my belief that the best journalists are also the nicest’ – Aung San Suu Kyi ‘One of the most distinguished television journalists of her generation’ – Huw Edwards ‘Brilliant and indefatigable’ – Jeremy Bowen ‘She had something you call moral courage and it rubbed off on others’ – David Aaronovitch ‘She set the standard for bravery in many of the world’s nastiest places’ – John Fisher Burns, New York Times ‘She went to dangerous places to give a voice to people who otherwise would not be heard’ – Tony Hall, BBC Director General In 1973, Sue Lloyd-Roberts joined ITN as a news trainee and went on to be one of the UK's first video-journalists to report from the bleak outposts of the Soviet Union. Travelling as a tourist, she also gained access to some of the world’s most impenetrable places like China, Tibet and Burma. During her 40-year-long career she witnessed the worst atrocities inflicted on women across the world. But in observing first-hand the war on the female race she also documented their incredible determination to fight back.The War on Women brings to life the inconceivable and dangerous life Sue led. It tells the story of orphan Mary Merritt who, age sixteen, instead of being released from the care of nuns was interned by them in a Magdalen Laundry and forced to work twelve hours a day six days a week, without pay, for over a decade. She gives voice to Maimouna, the woman responsible for taking over her mother’s role as the village female circumciser in The Gambia and provides a platform for the 11-year-old Manemma, who was married off in Jaipur at the age of six. From the gender pay gap in Britain to forced marriage in Kashmir and from rape as a weapon of war to honour killings, Sue has examined humankind’s history and takes us on a journey to analyse the state of women’s lives today. Most importantly she acts as a mouthpiece for the brave ones; the ones who challenge wrongdoing; the ones who show courage no matter how afraid they are; the ones who are combatting violence across the globe; the ones who are fighting back. Sue sadly died in 2015, shortly after writing this book, today she is widely recognised as one of the most acclaimed television journalists of her generation. This book is the small tribute to the full and incredible life she lived and through it these women’s voices are still being heard.

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In the title story Away From the Dead we meet Isaac Witbooi, a farm worker, who has to come to grips with losing everything including the graves of his entire deceased family. In After Spring a couple takes a holiday but we're drawn into the issue of identity: Even if they hadn't heard us speaking English earlier, they would have known our foreignness simply by sight. It is visible to them in our facial features, the way we wear our clothes, our hair. The fact that we are third and fifth generation South Africans respectively matters little to them. Making Challah is a touching picture of an ageing woman, and it uses the baking of challah as a wonderful metaphor of passing time. Ridwaan and Chadley are On the Train, a seemingly routine journey but somehow a dog has been acquired and it's been Chadley's first time to kill. Find out how it felt to be Andries Tatane who, on 13 April 2012, died during a service delivery protest in Ficksburg, South Africa. In the Narrative of Emily Louw, a true story, a young woman regrets not having given something to old Emily after listening to her sad story: At the second, a policeman had looked at the blanketed child, her worn face and bleeding feet and he had smirked, as though to indicate that her husband had left by choice and couldn't be blamed for his departure. Next is a thoughtful reflection on being called Muzungu when a white South African woman visits Uganda. From Dark is a rallying call to remember that illegal mining causes the deaths of hundreds every year. Zama-zamas (Zulu for 'chancers') live underground for months at a time, dying in police raids, fires, cave-ins and poor conditions. A young couple's outing goes horribly wrong in At the Seaside. Grandmother's great big wicker picnic basket, which was supposed to be a treat, takes the blame. An 'informal settlement' of zinc shacks on the flatlands sets the scene in Allotment. Warda Meintjes and her husband struggle to survive. A great stadium for the World Cup is being built but Warda's unborn child stops moving. The homeless were being rounded up by police, placed in trucks, driven out into the countryside and dumped. 'Thank God we're spared that,' one woman said. 'Don't fool yourself,' another replied. 'That is us. It has already happened to us.' In The Shark Mia's very sense of being gets overtaken by events. A dark story leading on to Development, darker still, but thought-provoking, and about what it is to be human. The Wall is almost surreal and deals with growing old on the street. Alletjie lives with her husband Jan Bakker and Solly, her disabled brother, next to an old mine built by Cornish miners in the 1880s. Their circumstances are a cut above those of Warda and her husband, yet, 'living on the old goats and chickens and a disability grant was never enough', and Alletjie who 'does everything' thinks it isn't fair, 'the mine owned her this future for herself'. Resurrecting again exerts a certain surreal appeal. A father takes to his bed because of a crushed pigeon or is it a metaphor for a crushed soul in the office? His son is told to pray but is there going to be a resurrection?

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Skylum’s Luminar AI is a great solution for both professional and amateur photographers who want to quickly create stunning photos. Luminar’s advanced AI-based tools eliminate hours of traditional editing tasks, whether you’re applying automatic tone and colour adjustments, replacing dreary skies with more dynamic ones, or retouching portraits to smooth skin, remove blemishes, and accentuate flattering facial features. For those who want to dig into editing, powerful tools give you full control over your RAW and JPEG images, including advanced features such as masks, blend modes, and lens correction. Luminar AI also works as a plug-in for other applications, such as Adobe Photoshop, Lightroom Classic, and Apple Photos, allowing round-trip editing and seamless integration with workflows you may already have in place.In this book you’ll learn all about:• AI editing: Luminar AI’s many AI-based tools eliminate hours of traditional editing tasks. Improve overall tone and color using just one slider, and enhance a sky using another without building masks or layers. Realistically replace the entire sky in one step, even when objects like buildings or trees intrude. Luminar identifies faces in photos, allowing you to smooth skin, sharpen eyes, brighten faces, and perform other portrait retouching tasks in minutes.• Expert editing: Take advantage of Luminar’s many professional tools to bring out the best versions of your photos. Enhance the look using tone controls and curves, dodging and burning, and tools built for specific types of images, such as Landscape Enhancer, Adjustable Gradient, and B & W Conversion. The Erase and Clone & Stamp tools make it easy to remove unexpected objects and glitches such as lens dust spots. Luminar’s RAW editing engine includes real-time noise reduction and advanced color processing and sharpening tools, all completely non-destructive and with the ability to step back through the history of edits.• Advanced editing: Use masks, blend modes, and lens corrections to combine edits and effects.• Creativity: Open your imagination with Luminar’s creative tools, which range from adding glow, texture, and dramatic looks to incorporating sunrays and objects into augmented skies.• Presets and LUTs (Lookup Tables): Learn how to use Luminar Looks presets and LUTs to bring the look of simulated film stocks and creative colour grades to your work.• Luminar Library: Organise and manage your photos in a central library where your source images can reside where you want them, whether that’s on your hard disk, a network volume, or in local cloud services folders such as Dropbox or Google Drive for remote backup.• Luminar plug-ins: If you already use other applications to organise your library or for photo editing, such as Adobe Photoshop or Lightroom Classic, Luminar AI also works as a plug-in that allows round-trip editing and seamless integration with the workflows you may already have in place.• Sharing images: Whether you’re printing your images or sharing them online, learn how to make your photos look their best no matter what output solution you need.

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“This book provides an excellent introduction to clinical psychology. Written in an accessible style, the text effectively combines theory and research with practice examples and case studies.”—Jason Davies, Professor of Forensic and Clinical Psychology, Swansea University “Comprehensive on key areas, theories and models.”—Jessica Fielding, Lecturer in Psychology, University of Bristol“Case formulations bring to life the various disorders presented here. A scholarly discussion of developments in clinical practice including third wave cognitive behavioural therapies is another unique strength. I highly recommend this as a key text for practitioner psychology trainees and health care professionals working in medical settings.”—Christina Liossi, Chair in Paediatric Psychology, University of Southampton and Honorary Consultant in Paediatric Psychology, Great Ormond Street Hospital for Children NHS Foundation TrustExtensively updated, this popular and accessibly written textbook outlines the latest research and therapeutic approaches within clinical psychology, alongside important developments in clinical practice. The book introduces and evaluates the conceptual models of mental health problems and their treatment, including second and third wave therapies.Each disorder is considered from a psychological, social and biological perspective and different intervention types are thoroughly investigated. Key updates to this edition include:•The development of case formulations for conditions within each chapter•An articulation and use of modern theories of psychopathology, including sections on the transdiagnostic approach, meta-cognitive therapy, and acceptance and commitment therapy•An introduction to emerging mental health issues, such as internet gaming disorder•Challenging ‘stop and think’ boxes that encourage readers to address topical issues raised in each chapter, such as societal responses to topics as varied as psychopathy, paedophilia and the Black Lives Matter movement•New vocabulary collated into key terms boxes for easy reference Paul Bennett is Professor of Clinical and Health Psychology at the University of Swansea. He has previously worked as a clinical psychologist, as well as an academic at Cardiff and Bristol universities. He has published over 125 academic papers, in addition to a number of highly regarded student-focused booksPraise for the previous edition:"This book provided an invaluable orientation to the grounding theoretical principles of clinical health psychology, how this knowledge can be applied by psychologists in healthcare settings, particular assessment and intervention approaches and issues associated with working with patients in healthcare settings ... I would highly recommend this as a key text for clinical psychology trainees and postgraduates working or researching in medical settings across the lifespan, both as a general orientation tool and a resource to refer to with reference to specific presenting issues.Fleur-Michelle Coiffait, Doctoral student, University of Edinburgh, UK"The tone of this volume is well pitched; it is written in clear English yet without being over-simplified. New vocabulary is collated into ‘key terms’ boxes for easy reference at the end of the chapter – a useful device for the new student. Also proffered at chapter end are ‘For Discussion’ boxes, encouraging the reader to critically assess and compare the contents of the chapter, along with useful suggestions for further reading. With a good level of detail without swamping the reader, this volume is an excellent introduction to students of abnormal psychology."Hayley Burgess, Psychology Graduate

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Award-winning songwriter Linda Thompson breaks her silence, sharing the extraordinary story of her life, career, and epic romances with two of the most celebrated, yet enigmatic, modern American superstars-Elvis Presley and Bruce Jenner For the last forty years, award-winning songwriter Linda Thompson has quietly led one of the most remarkable lives in show business. The longtime live-in love of Elvis Presley, Linda first emerged into the limelight during the 1970s when the former beauty pageant queen caught the eye of the King. Their chance late-night encounter at a movie theater was the stuff of legend, and it marked the beginning of a whirlwind that would stretch across decades, leading to a marriage with Bruce Jenner, motherhood, and more drama than she ever could have imagined. Now, for the first time, Linda opens up about it all, telling the full story of her life, loves, and everything in between. From her humble beginnings in Memphis to her nearly five-year relationship with Elvis, she offers an intimate window into their life together, describing how their Southern roots fueled and sustained Graceland's greatest romance. Going inside their wild stories and tender moments, she paints a portrait of life with the King, as raucous as it is refreshing. But despite the joy they shared, life with Elvis also had darkness, and her account also presents an unsparing look at Elvis's twin demons-drug abuse and infidelity-forces he battled throughout their time together that would eventually end their relationship just eight months before his untimely death. It was in the difficult aftermath of Elvis's death that Linda found what she believed was her true home: the arms of Olympic gold medal-winner Bruce Jenner. Detailing her marriage to Bruce, Linda reveals the seemingly perfect life that they built with their two young sons-Brandon and Brody-before Bruce changed everything with a secret he'd been carrying his entire life, a secret that Linda herself kept for nearly thirty years, a secret that Bruce's transition to Caitlyn Jenner has finally laid bare for the world. Providing a candid look inside one of the most challenging moments of her life, Linda uncovers the struggles she went through as a woman and a mother, coming to terms with the reality of Bruce's identity and resolving to embrace him completely no matter what, even as it meant they could no longer be together. And yet, despite her marriage unraveling, her search for love was not over, eventually leading her to the legendary music producer and musician David Foster-a relationship that lasted for nineteen tumultuous years, resulting in a bond that spurred her songwriting career to new heights but also tested her like never before. Filled with compelling and poignant stories and sixteen pages of photographs, A Little Thing Called Life lovingly recounts Linda's incredible journey through the years, bringing unparalleled insight into three legendary figures.

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With expert advice and helpful exercises, this charmingly designed, interactive workbook will help you find a path toward a calmer, happier daily life. Cognitive behavioral therapy is a psychological intervention program that teaches you various techniques to help you redirect away from your anxious mind and into the moment. While you can’t control what emotions come up in any given moment, you can control how you choose to respond to those emotions and thoughts, and to other people. With Finding Your Balance, you can express your feelings in a safe and constructive way. Stress, worry, and anxiety can make it hard to enjoy your days, and these feelings tend to build up over time. This useful workbook is a colorful, friendly guide that’s written to be straightforward and easily accessible, with the warm, caring feel of a guided journal. Inside, you’ll find a simple toolkit for reducing your anxiety, no matter where it pops up, including: Learn to separate yourself from your anxious thoughts Break unhelpful thought patterns Practice how to confront and manage your fears Find strategies for focusing on the present moment Practice techniques to keep anxiety at bay for the long haul Accompanied by engaging, inspirational illustrations, this guided workbook offers writing prompts, meditations, tracking exercises, and more—giving a gentle, eye-opening introduction to scientifically proven techniques to reduce anxiety in everyday life. With so much of our lives and contact going digital, the Guided Workbooks offer an intimate way to nurture your connection with yourself and the people around you. An entertaining way to get off your screen, the pages in these guided prompt books are great for writers and first-timers alike. Each workbook offers content around a different, compelling theme, filled with thoughtful questions, inspiration for composition, and interactive prompts to learn about yourself and the world around you. Beautifully designed on high-quality paper stock and full of mindful prompts, channel your inspiration as you put pen to paper to learn more about what inspires you. Other books in the series include:The Adulting Workbook, Finding Your Authentic Self, Stop Overthinking, 52 Weeks to Better Mental Health, 5-Minute Productivity Workbook, 3-Minute Positivity Workbook, The Anti-Anxiety Journal, Manifest Your Intentions, 369 Laws of Attraction Guided Workbook, Tarot: A Guided Workbook to Unlock and Explore Your Magical Intuition and Astrology: A Guided Workbook to Understand and Explore the Wisdom of the Universe.

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As President Trump’s National Security Advisor, John Bolton spent many of 453 days in the room where it happened, and the facts speak for themselves.The result is a “scathing and revelatory” (The New Yorker) White House memoir that is the most comprehensive and substantial account of the Trump Administration, and one of the few to date by a top-level official. With almost daily access to the President, John Bolton has produced a precise rendering of his days in and around the Oval Office. What Bolton saw astonished him: a President for whom getting reelected was the only thing that mattered, even if it meant endangering or weakening the nation. “I am hard-pressed to identify any significant Trump decision during my tenure that wasn’t driven by reelection calculations,” he writes. In fact, he argues that the House committed impeachment malpractice by keeping its prosecution focused narrowly on Ukraine when Trump’s Ukraine-like transgressions existed across the full range of his foreign policy—and Bolton documents exactly what those were, and attempts by him and others in the Administration to raise alarms about them. He shows a President addicted to chaos, who embraced our enemies and spurned our friends, and was deeply suspicious of his own government. In Bolton’s telling, all this helped put Trump on the bizarre road to impeachment. “The differences between this presidency and previous ones I had served were stunning,” writes Bolton, who worked for Reagan, Bush 41, and Bush 43. He discovered a President who thought foreign policy is like closing a real estate deal—about personal relationships, made-for-TV showmanship, and advancing his own interests. As a result, the US lost an opportunity to confront its deepening threats, and in cases like China, Russia, Iran, and North Korea ended up in a more vulnerable place. Bolton’s “first tell-all memoir by such a high-ranking official” (The New York Times) starts with his long march to the West Wing as Trump and others woo him for the National Security job. The minute he lands, he has to deal with Syria’s chemical attack on the city of Douma, and the crises after that never stop. As he writes in the opening pages, “If you don’t like turmoil, uncertainty, and risk—all the while being constantly overwhelmed with information, decisions to be made, and sheer amount of work—and enlivened by international and domestic personality and ego conflicts beyond description, try something else.” The turmoil, conflicts, and egos are all there—from the upheaval in Venezuela, to the erratic and manipulative moves of North Korea’s Kim Jong Un, to the showdowns at the G7 summits, the calculated warmongering by Iran, the crazy plan to bring the Taliban to Camp David, and the placating of an authoritarian China that ultimately exposed the world to its lethal lies. But this seasoned public servant also has a great eye for the Washington inside game, and his story is full of wit and wry humor about how he saw it played.

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A leading music journalist's riveting chronicle of how beloved band Pearl Jam shaped the times, and how their legacy and longevity have transcended generations.Ever since Pearl Jam first blasted onto the Seattle grunge scene three decades ago with their debut album, Ten, they have sold 85M+ albums, performed for hundreds of thousands of fans around the world, and have even been inducted into the Rock and Roll Hall of Fame. In Long Road: Pearl Jam and the Soundtrack Of A Generation, music critic and journalist Steven Hyden celebrates the life, career, and music of this legendary group, widely considered to be one of the greatest American rock bands of all time. Long Road is structured like a mix tape, using 18 different Pearl Jam classics as starting points for telling a mix of personal and universal stories. Each chapter tells the tale of this great band - how they got to where they are, what drove them to greatness, and why it matters now.Much like the generation it emerged from, Pearl Jam is a mass of contradictions. They were an enormously successful mainstream rock band who felt deeply uncomfortable with the pursuit of capitalistic spoils. They were progressive activists who spoke in favor of abortion rights and against the Ticketmaster monopoly, and yet they epitomized the sound of traditional, male-dominated rock 'n' roll. They were looked at as spokesmen for their generation, even though they ultimately projected profound confusion and alienation. They triumphed, and failed, in equal doses - the quintessential Gen-X tale.Impressive as their stats, accolades, and longevity may be, Hyden also argues that Pearl Jam's most definitive accomplishment lies in the impact their music had on Generation X as a whole. Pearl Jam's music helped an entire generation of listeners connect with the glory of bygone rock mythology, and made it relevant during a period in which tremendous American economic prosperity belied a darkness at the heart of American youth. More than just a chronicle of the band's career, this book is also a story about Gen- X itself, who like Pearl Jam came from angsty, outspoken roots and then evolved into an establishment institution, without ever fully shaking off their uncertain, outsider past. For so many Gen-Xers growing up at the time, Pearl Jam's music was a beacon that offered both solace and guidance. They taught an entire generation how to grow up without losing the purest and most essential parts of themselves.Written with his celebrated blend of personal memoir, criticism, and journalism, Hyden explores Pearl Jam's path from Ten to now. It's a chance for new fans and old fans alike to geek out over Pearl Jam minutia-the B-sides, the beloved deep cuts, the concert bootlegs-and explore the multitude of reasons why Pearl Jam's music resonated with so many people. As Hyden explains, "Most songs pass through our lives and are swiftly forgotten. But Pearl Jam is forever."

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Big Cat Phonics for Little Wandle Letters and Sounds Revised has been developed in collaboration with Wandle Learning Trust and Little Sutton Primary School. It comprises classroom resources to support the SSP programme and a range of phonic books that together provide a consistent and highly effective approach to teaching phonics. Learning to read matters for every child or young person, regardless of their starting points or learning difficulties. This is why Little Wandle Letters and Sounds Revised offers a number of pathways, enabling schools to create a suitable route to reading for every child. Little Wandle SEND is a complete programme that mirrors the main Little Wandle Letters and Sounds Revised phonics programme but with adaptations and support in place that make it possible for schools, Special Schools and providers to meet the needs of all their learners.It has been created to help children learn to read with the right level of challenge for each child and using the graduated approach if needed. Little Wandle SEND has been trialled in special schools, bases and alternative provision with children who have a wide range of learning and physical disabilities so that we can be sure that it provides the support needed to develop language alongside teaching word reading. This comprehensive teacher’s guide contains information and advice for delivering the Little Wandle SEND programme, including lesson templates and Prompt cards for all aspects of teaching reading using the graduated approach. It also includes advice on:– the statutory guidance for teaching reading to children with SEND– choosing the correct pathway for each child– using the Little Wandle resources and books.

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DID YOU KNOW?While organizational entities cannot be sent to prison, they can be heavily fined, ordered to make restitution, placed on probation, forced to forfeit property, suffer public and stakeholder recriminations, and can be forced out of business. Avoid these unnecessary repercussions with Occupational Crime: Deterrence, Investigation, and Reporting in Compliance with Federal Guidelines. Whether you are starting from scratch or you wish to benchmark an existing program against another framework, this book takes you from legal mandates and program design to implementation and maintenance to help you develop an effective Employee Security-Awareness Program that accommodates the compliance needs specific to your organization.DON'T LET YOUR COMPANY BE THE NEXT STATISTICWe all watched it happen: the demise of a powerhouse corporation caused by the irreverent and illegal actions of a handful of employees and executives. If it wasn't clear before the Enron/Arthur Andersen fiasco, it's painfully obvious now: Not only do we have to worry about our employees committing crimes against us as employers, we may even be held accountable for their actions! From governmental entities to partnerships to non-profit establishments - organizations can be indicted, criminally charged, prosecuted, and found guilty of criminal conduct. If you haven't yet heard of the US Sentencing Commission, and more specifically Chapter Eight, Sentencing of Organizations, of the United States Sentencing Guidelines, it's time to learn.Occupational Crime: Deterrence, Investigation, and Reporting in Compliance with Federal Guidelines clearly explains how Chapter Eight sets forth punishment for organizations convicted of federal crimes, including felonies and Class A misdemeanors, and describes an effective compliance program and other incentives that can mitigate sanctions. It begins by defining the problem of organizational crime and puts into perspective the abusive employee behavior problem. Then the book examines the price that businesses, institutions, individuals, and the nation pays for organizational crime and shows how to calculate those costs. Thirdly, it provides the tools for the solution of the problem - through the implementation and maintenance of a customized Employee Security-Awareness Program. Finally, the book provides supplemental materials you can use for program planning, records, and communications media.In every venue, societal and governmental, abusive employee behavior and occupational crime is a costly and intricate issue demanding vigilant management attention and diverse remedies. Considering the uniqueness of each company, there is no "one size fits all" formula for an effective compliance program. Written by a 25-year veteran of corporate internal security and a certified fraud examiner, Occupational Crime helps you customize, no matter the size or type of company, a compliance program that will meet and exceed federal guidelines. With its step-by-step presentation, you will learn how to prevent, detect, and report crimes committed by employees on behalf of or against your organization.

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"Although the Devil still 'lives' in modern popular culture, for the past 250 years he has become marginal to the dominant concerns of Western intellectual thought. That life could not be thought or imagined without him, that he was a part of the everyday, continually present in nature and history, and active at the depths of our selves, has been all but forgotten. It is the aim of this work to bring modern readers to a deeper appreciation of how, from the early centuries of the Christian period through to the recent beginnings of the modern world, the human story could not be told and human life could not be lived apart from the 'life' of the Devil. With that comes the deeper recognition that, for the better part of the last two thousand years, the battle between good and evil in the hearts and minds of men and women was but the reflection of a cosmic battle between God and Satan, the divine and the diabolic, that was at the heart of history itself."—from The Devil Lucifer, Mephistopheles, Beelzebub; Ha-Satan or the Adversary; Iblis or Shaitan: no matter what name he travels under, the Devil has throughout the ages and across civilizations been a compelling and charismatic presence. In Christianity, Judaism, and Islam, the supposed reign of God has long been challenged by the fiery malice of his opponent, as contending forces of good and evil have between them weighed human souls in the balance. In The Devil, Philip C. Almond explores the figure of evil incarnate from the first centuries of the Christian era. Along the way, he describes the rise of demonology as an intellectual and theological pursuit, the persecution as witches of women believed to consort with the Devil and his minions, and the decline in the belief in Hell and in angels and demons as corporeal beings as a result of the Enlightenment. Almond shows that the Prince of Darkness remains an irresistible subject in history, religion, art, literature, and culture. Almond brilliantly locates the "life" of the Devil within the broader Christian story of which it is inextricably a part; the "demonic paradox" of the Devil as both God's enforcer and his enemy is at the heart of Christianity. Woven throughout the account of the Christian history of the Devil is another complex and complicated history: that of the idea of the Devil in Western thought. Sorcery, witchcraft, possession, even melancholy, have all been laid at the Devil's doorstep. Until the Enlightenment enforced a "disenchantment" with the old archetypes, even rational figures such as Thomas Aquinas were obsessed with the nature of the Devil and the specific characteristics of the orders of demons and angels. It was a significant moment both in the history of demonology and in theology when Benedict de Spinoza (1632–1677) denied the Devil's existence; almost four hundred years later, popular fascination with the idea of the Devil has not yet dimmed.

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Back pain is the commonest form of rheumatism and it is estimated to affect between 65% and 80% of populations sampled. The costs of back pain-related medical care and disability compensation make it one of society's most significant non-lethal medical conditions. Whilst mortality is low, its morbidity is high, inconvenience great, and economic burden massive. The actual symptom of back pain is one of the commonest and most perplexing encountered in medical practice. A proper understanding of what it means is crucial for further medical advance. However, the field of back pain research probably has more experts than any other. Anybody who has back pain will, as often as not, expound views on all matters concerning causation and expectations. Indeed, it is not for a lack of ideas that this field of investigation has failed to make progress. A respected senior investigator advised me early on that patients could not even tell which side their pain was on. It was only many years later that I discovered why. Though the initial incident or accident would seem important to the patient and to the researcher, it is remarkable how little it helps distinguish patterns of back pain. Tests of inappropriate behaviour in the past have been widely disseminated and yet even the originators have said that they cannot be sure of the implications of positive non-organic test findings. This book will show that these 'indicators' are not what they seem to be. In many cases, it is difficult to tell which level in the lumbar spine the pain comes from, and thus treatments such as injections or operation, may be given at the wrong level, let alone the wrong side. Though the various forms of back pain treatment seem to help some patients, when these same treatments are subjected to randomised controlled trials, the evidence for efficacy seems to all but vanish. With all these difficulties and uncertainties, it can be seen why low back pain presents one of the most fallible fields of healthcare. This book indicates that there are ways of dealing with the majority of these problems. Many of the answers from the research conducted were most unexpected. The reader is also advised that the scientific approach cannot deliver hard and fast answers to all contemporary questions in such a wide field and much has depended on the choice of problems to study. Whilst the tests used to distinguish the patterns in this study have their limitations, and whilst there is, as yet, only limited evidence as to the underlying pathology for the patterns recognised, it is felt that some of the other patterns identified are descriptive of diagnoses that are generally accepted. If the answers that are put forward appear to change the direction of understanding, it is hoped that you, the reader, will be able to carry the enquiry further when you see patients, advise treatment or even experience back pain yourself!

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Running private-investigator and funeral-home businesses means trouble is never far away, and the Skelf women take on their most perplexing, chilling cases yet in Book Two of the darkly funny, devastatingly tense and addictive Skelfs series! ***Longlisted for Theakston’s Old Peculier Crime Novel of the Year*** ‘Compelling, compassionate … just brilliant. This series gets better with every book. I cannot get enough of the Skelfs’ Mark Billingham ‘Brilliantly drawn and blackly comic’ Herald Scotland ‘Confirms the Skelfs as a classic crime clan. I can’t wait for the next one’ Erin Kelly ‘I LOVE the Skelfs … The only problem with The Big Chill is that you’ll devour it so fast you’ll feel as bereft as one of the Skelfs’ clients. Doug Johnstone has murdered sleep’ Val McDermid ____________________ Haunted by their past, the Skelf women are hoping for a quieter life. But running both a funeral directors’ and a private investigation business means trouble is never far away, and when a car crashes into the open grave at a funeral that matriarch Dorothy is conducting, she can’t help looking into the dead driver’s shadowy life. While Dorothy uncovers a dark truth at the heart of Edinburgh society, her daughter Jenny and granddaughter Hannah have their own struggles. Jenny’s ex-husband Craig is making plans that could shatter the Skelf women’s lives, and the increasingly obsessive Hannah has formed a friendship with an elderly professor that is fast turning deadly. But something even more sinister emerges when a drumming student of Dorothy’s disappears and suspicion falls on her parents. The Skelf women find themselves sucked into an unbearable darkness – but could the real threat be to themselves? Following three women as they deal with the dead, help the living and find out who they are in the process, The Big Chill follows A Dark Matter, book one in the Skelfs series, which reboots the classic PI novel while asking the big existential questions, all with a big dose of pitch-black humour. ____________________ ‘Exceptional … Johnstone seamlessly presents their stories with depth, elegance, and a delicate touch of wry humor as they get difficult jobs done with grace and kindness. This is a must for those seeking strong, authentic, intelligent female protagonists’ Publishers Weekly ‘Emotionally complex, richly layered and darkly funny. An addictive blend of Case Histories and Six Feet Under‘ Chris Brookmyre ‘Johnstone’s intuitive depiction of this trinity of resilient women is never less than flawless, in this tale punctuated by emotional depth and moments of dark humour...’ Raven Crime Reads Praise for The Skelfs series ***Shortlisted for the McIlvanney Prize for Best Scottish Crime Book of the Year*** ‘An engrossing and beautifully written tale that bears all the Doug Johnstone hallmarks in its warmth and darkly comic undertones’ Herald Scotland ‘Gripping and blackly humorous’ Observer ‘This dark but touching thriller makes for a thoroughly enjoyable slice of Edinburgh noir’ Mary Paulson-Ellis ‘This enjoyable mystery is also a touching and often funny portrayal of grief, as the three tough but tender main characters pick up the pieces and carry on: more, please’ Guardian ‘A tense ride strong, believable characters’ Kerry Hudson, Big Issue ‘They are all wonderful characters: flawed, funny, brave and well set up for a series. I wouldn’t call him cosy, but there’s warmth to Johnstone’s writing’ Sunday Times

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The book is divided into four sections, minerals, crystals, rocks and ores. Section A incorporates nine s, begins with presenting salient features of the earth--its structure and composition. The second Minerals and Mineralogy briefly tells about their diversity and their categorisation and introduces the interesting way they are named. Crystal chemistry the third is the heart and soul of mineralogy and deals in somewhat details about the building blocks of minerals -atoms and ions and the way they form diverse types of minerals are. It tries to tell why every combination of chemical compounds cannot result into a naturally occurring mineral. The fourth and fifth s deal with Properties of Minerals, physical and optical. The s describe various physical properties that are helpful in the identification both in hand specimens and as thin section under the microscope. These two s are adequately aided with a number of illustrations, photographs and photomicrographs to bring home the point. five deals with classification of minerals and their occurrence and forms a prelude to the next two s on descriptive mineralogy. Important silicate and non silicate minerals are described in s eight and nine. A brief description of mineral uses is dealt with in both descriptive mineralogy as well Section D on mineral deposits, however, the last , Mineral uses presents an overall picture and will be interesting as well as educating to students and even general readeSection B is devoted to crystals and crystallography. one introduces the subject while two presents basic crystallographic elements. three deals with the main six crystals systems while also giving a preliminary idea about stereographic projection and x-ray crystallography. Section C covers petrology, beginning with introduction to science of petrology, rock nomenclature. two is devoted to the study of igneous rocks, including their forms, composition, textures, structures, classification and description. Sedimentary rocks is the theme of three while different aspects of metamorphic rocks including kinds and agents of metamorphism and classification and description of metamorphism. The last portion of this also considers metamorphism in the background of global tectonics. five, the rock cycle presents a concise summary of geological events that have shaped the planet earth. The last section D is what geology is all about for a man on the street and its significance in nation building--the Ore minerals. It begins with what ore is and its place in human affairs as a well as presenting the important terminology in economic geology. two deals with ore genesis and presents various hypogene and supergene process that carves out ore deposits from non economic materials. three, mineral deposits and global tectonics is becoming a very popular theme among the earth scientists. A brief introduction of the same will be certainly appreciated by the student community and prompt them for further study in this direction. A general survey of India's mineral resources is the theme of four. It covers almost all of the commonly used ores, metallic, non metallic or fuels. The last of section D and the boom, 'Indian mineral industry: some facts and figures' will present where our country stands in the realm of mineral resources. Latest available data of resources, production, export, import, organisations that matter and other useful facts and figures are presented.

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THUNDERBIRD on Global Business Strategy No matter what line of business you are in, produce or biotech, apparel or semiconductors-you can be sure that right now an ambitious management team in some distant part of the globe is devising a strategy to undermine your position and steal away your hard-won customer base. Only a decade ago, that might have seemed like an idle threat. But when you consider the awesome power of the Internet to connect foreign competitors with suppliers and markets anywhere in the world with a keystroke not to mention the precipitous toppling of political barriers to free trade over the past decade it becomes clear that your company's competitive future now depends on your ability to think and act globally. For more than fifty years, Thunderbird, the American Graduate School of International Management, has been preparing students to take their places as international business leaders. The only business school in North America to focus exclusively on global business, Thunderbird has been ranked number one in graduate international management education by U.S. News & World Report every year since 1995. Now, Thunderbird on Global Business Strategy brings together the best thinking in the field from the experts at Thunderbird. Written by an all-star team of past and present Thunderbird faculty members, each a well-known expert in his or her area of specialization, the book not only alerts you to both the dangers and opportunities inherent in today's global business environment, but also arms you with the knowledge, skills, and tools you need to meet those challenges and seize those opportunities. Packed with case studies chronicling the experiences of management at top international companies worldwide, it fills you in on what you must know about managing global crises; forming and managing global alliances; cross-cultural management; managing global supply chains; navigating various legal systems; exploiting international financial markets; the role of the Internet in global business; protecting intellectual property; and much more. Read Thunderbird on Global Business Strategy and find out what it takes to survive and thrive in today's hypercompetitive global business environment. With campuses in Glendale, Arizona, Archamps, France, and Tokyo, Japan, THUNDERBIRD, THE AMERICAN GRADUATE SCHOOL OF INTERNATIONAL MANAGEMENT, is North America's leading graduate school for global business. The first institution to offer an international management degree, it has been training international business leaders since 1946. All the Best Thinking from the Leading Lights in Global Strategy In the twenty-first century, every business is a global business. That means that your competitive future depends on acquiring as complete a picture as possible of both the challenges posed by today's borderless business environment as well as the opportunities for increased profits it presents. Now this book gives it to you. Written by the world-renowned experts at Thunderbird, the American Graduate School of International Management, this is your one-stop guide to running a global business. Over the course of more than a dozen chapters, liberally illustrated with fascinating case studies, you'll be armed with the understanding and skills you need to: * Form and manage global alliances * Manage global business crises * Manage a global supply chain * Develop global IT strategies * Exploit international financial markets * Protect intellectual property

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The revised second edition of this established text offers readers a significantly expanded introduction to the effects of radiation on metals and alloys. It describes the various processes that occur when energetic particles strike a solid, inducing changes to the physical and mechanical properties of the material. Specifically it covers particle interaction with the metals and alloys used in nuclear reactor cores and hence subject to intense radiation fields. It describes the basics of particle-atom interaction for a range of particle types, the amount and spatial extent of the resulting radiation damage, the physical effects of irradiation and the changes in mechanical behavior of irradiated metals and alloys.Updated throughout, some major enhancements for the new edition include improved treatment of low- and intermediate-energy elastic collisions and stopping power, expanded sections on molecular dynamics and kinetic Monte Carlo methodologies describing collision cascade evolution, new treatment of the multi-frequency model of diffusion, numerous examples of RIS in austenitic and ferritic-martensitic alloys, expanded treatment of in-cascade defect clustering, cluster evolution, and cluster mobility, new discussion of void behavior near grain boundaries, a new section on ion beam assisted deposition, and reorganization of hardening, creep and fracture of irradiated materials (Chaps 12-14) to provide a smoother and more integrated transition between the topics.The book also contains two new chapters. Chapter 15 focuses on the fundamentals of corrosion and stress corrosion cracking, covering forms of corrosion, corrosion thermodynamics, corrosion kinetics, polarization theory, passivity, crevice corrosion, and stress corrosion cracking. Chapter 16 extends this treatment and considers the effects of irradiation on corrosion and environmentally assisted corrosion, including the effects of irradiation on water chemistry and the mechanisms of irradiation-induced stress corrosion cracking. The book maintains the previous style, concepts are developed systematically and quantitatively, supported by worked examples, references for further reading and end-of-chapter problem sets. Aimed primarily at students of materials sciences and nuclear engineering, the book will also provide a valuable resource for academic and industrial research professionals.Reviews of the first edition:"…nomenclature, problems and separate bibliography at the end of each chapter allow to the reader to reach a straightforward understanding of the subject, part by part. … this book is very pleasant to read, well documented and can be seen as a very good introduction to the effects of irradiation on matter, or as a good references compilation for experimented readers." - Pauly Nicolas, Physicalia Magazine, Vol. 30 (1), 2008“The text provides enough fundamental material to explain the science and theory behind radiation effects in solids, but is also written at a high enough level to be useful for professional scientists. Its organization suits a graduate level materials or nuclear science course… the text was written by a noted expert and active researcher in the field of radiation effects in metals, the selection and organization of the material is excellent… may well become a necessary reference for graduate students and researchers in radiation materials science.” - L.M. Dougherty, 07/11/2008, JOM, the Member Journal of The Minerals, Metals and Materials Society.

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"Creativity in marketing communications is one of the most potent ways for companies to increase their productivity. This book contains case after case, which demonstrates the leveraging power of innovative thinking in advertising today." -Joseph E. DeDeo Chairman of Latin America,Young & Rubicam, Inc. The days of expensive network television rollouts of new advertising campaigns are over. Targeted, niche-driven selective marketing is less expensive, more profitable, and far more sensible in today's thriving culture of special-interest media. Here's your chance to learn all about this revolutionary new marketing strategy. Written by the advertising genius behind some of the most unforgettable campaigns of the past 30 years, Divide and Conquer teaches you what you need to know to conduct your own successful selective-marketing campaigns. Fifteen fascinating and instructive case studies demonstrate how to identify your markets precisely, get to know them inside and out, fashion a message that they'll hear and respond to, and find the perfect media mix to deliver your message. No matter what size company you work for, in Divide and Conquer you'll learn valuable lessons about how to find your customers, reach out to them, and forge profitable, long-term relationships with them. With the advent of cable TV, the Web, and other new platforms, media have become as diverse as the increasingly fragmented markets they serve -dangerous terrain for one-size-fits-all advertising. In the 1980s, a handful of visionaries began developing an alternative designed to take advantage of today's thriving culture of special-interest media. It's called selective marketing, and unlike mass-market advertising, it doesn't tell people what they want, it asks them. Selective marketing uses sophisticated intelligence-gathering techniques to pinpoint niche markets and learn all about them. It plies everything from print, TV, and radio, to Web technology, fax response, and even performance art to capture specific markets and forge lasting relationships with them. And it helps clients find the best ways to satisfy or surpass customer expectations. In Divide and Conquer, Harry Webber reveals the secrets behind this revolutionary new marketing strategy. The advertising genius behind such memorable campaigns as "I am stuck on Band-Aid," Webber clearly and concisely lays out basic selective-marketing principles and practices. With the help of 15 selective-marketing case studies, he demonstrates that any advertiser can use his proven techniques to identify markets, create the right message for a particular market, and develop the most effective media mix to deliver that message. Fascinating and instructive success stories, the case studies provide a unique insider's look at selective marketing in action. You'll learn how selective marketing was used to restore the investment community's faith in Ford; win the alternative adult market for Dr Pepper; entice baby boomers to Kentucky Fried Chicken; and even forge an alliance between the Crips and Bloods street gangs for the Los Angeles city attorney's office. Each case study presents concise descriptions of the target market, marketing challenge, selective-marketing solution, and outcome, and concludes with a quick summary of important selective-marketing lessons learned. Throughout the book, sidebars spell out key selective-marketing principles embodied by the case at hand. The first practical guide to the revolutionary marketing strategy that threatens to make mass marketing a thing of the past, Divide and Conquer is essential reading for marketing managers, entrepreneurs, and professionals working in small businesses, midsize companies, and large corporations.

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A comprehensive guide to everything scientists need to know about data management, this book is essential for researchers who need to learn how to organize, document and take care of their own data. Researchers in all disciplines are faced with the challenge of managing the growing amounts of digital data that are the foundation of their research. Kristin Briney offers practical advice and clearly explains policies and principles, in an accessible and in-depth text that will allow researchers to understand and achieve the goal of better research data management. Data Management for Researchers includes sections on: * The data problem – an introduction to the growing importance and challenges of using digital data in research. Covers both the inherent problems with managing digital information, as well as how the research landscape is changing to give more value to research datasets and code. * The data lifecycle – a framework for data’s place within the research process and how data’s role is changing. Greater emphasis on data sharing and data reuse will not only change the way we conduct research but also how we manage research data. * Planning for data management – covers the many aspects of data management and how to put them together in a data management plan. This section also includes sample data management plans. * Documenting your data – an often overlooked part of the data management process, but one that is critical to good management; data without documentation are frequently unusable. * Organizing your data – explains how to keep your data in order using organizational systems and file naming conventions. This section also covers using a database to organize and analyze content. * Improving data analysis – covers managing information through the analysis process. This section starts by comparing the management of raw and analyzed data and then describes ways to make analysis easier, such as spreadsheet best practices. It also examines practices for research code, including version control systems. * Managing secure and private data – many researchers are dealing with data that require extra security. This section outlines what data falls into this category and some of the policies that apply, before addressing the best practices for keeping data secure. * Short-term storage – deals with the practical matters of storage and backup and covers the many options available. This section also goes through the best practices to insure that data are not lost. * Preserving and archiving your data – digital data can have a long life if properly cared for. This section covers managing data in the long term including choosing good file formats and media, as well as determining who will manage the data after the end of the project. * Sharing/publishing your data – addresses how to make data sharing across research groups easier, as well as how and why to publicly share data. This section covers intellectual property and licenses for datasets, before ending with the altmetrics that measure the impact of publicly shared data. * Reusing data – as more data are shared, it becomes possible to use outside data in your research. This chapter discusses strategies for finding datasets and lays out how to cite data once you have found it. This book is designed for active scientific researchers but it is useful for anyone who wants to get more from their data: academics, educators, professionals or anyone who teaches data management, sharing and preservation. "An excellent practical treatise on the art and practice of data management, this book is essential to any researcher, regardless of subject or discipline." —Robert Buntrock, Chemical Information Bulletin

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This Annals volume presents four scholarly meeting reports: (1) Application of combined omics platforms to accelerate biomedical discovery in diabesity; (2) Prioritizing health disparities in medical education to improve care; (3) The paradox of overnutrition in aging and cognition; and vitamin D: beyond bone. Diabesity has become a popular term to describe the specific form of diabetes that develops late in life and is associated with obesity. While there is a correlation between diabetes and obesity, the association is not universally predictive. Defining the metabolic characteristics of obesity that lead to diabetes, and how obese individuals who develop diabetes different from those who do not, are important goals. The use of large-scale omics analyses (e.g., metabolomic, proteomic, transcriptomic, and lipidomic) of diabetes and obesity may help to identify new targets to treat these conditions. This report discusses how various types of omics data can be integrated to shed light on the changes in metabolism that occur in obesity and diabetes. Despite yearly advances in life-saving and preventive medicine, as well as strategic approaches by governmental and social agencies and groups, significant disparities remain in health, health quality, and access to health care within the United States. The determinants of these disparities include baseline health status, race and ethnicity, culture, gender identity and expression, socioeconomic status, region or geography, sexual orientation, and age. In order to renew the commitment of the medical community to address health disparities, particularly at the medical school level, we must remind ourselves of the roles of doctors and medical schools as the gatekeepers and the value setters for medicine. Within those roles are responsibilities toward the social mission of working to eliminate health disparities. This effort will require partnerships with communities as well as with academic centers to actively develop and to implement diversity and inclusion strategies. Besides improving the diversity of trainees in the pipeline, access to health care can be improved, and awareness can be raised regarding population-based health inequalities. Populations of many countries are becoming increasingly overweight and obese, driven largely by excessive calorie intake and reduced physical activity; greater body mass is accompanied by epidemic levels of comorbid metabolic diseases. At the same time, individuals are living longer. The combination of aging and the increased prevalence of metabolic disease is associated with increases in aging-related comorbid diseases such as Alzheimer's disease, cerebrovascular dementia, and sarcopenia. Here, correlative and causal links between diseases of overnutrition and diseases of aging and cognition are explored. In recent years, vitamin D has been received increased attention due to the resurgence of vitamin D deficiency and rickets in developed countries and the identification of extraskeletal effects of vitamin D, suggesting unexpected benefits of vitamin D in health and disease, beyond bone health. The possibility of extraskeletal effects of vitamin D was first noted with the discovery of the vitamin D receptor (VDR) in tissues and cells that are not involved in maintaining mineral homeostasis and bone health, including skin, placenta, pancreas, breast, prostate and colon cancer cells, and activated T cells. However, the biological significance of the expression of the VDR in different tissues is not fully understood, and the role of vitamin D in extraskeletal health has been a matter of debate. This report summarizes recent research on the roles for vitamin D in cancer, immunity and autoimmune diseases, cardiovascular and respiratory health, pregnancy, obesity, erythropoiesis, diabetes, muscle function, and aging. NOTE: Annals volumes are available for sale as individual books or as a journal. For information on institutional journal subscriptions, please visit http://ordering.onlinelibrary.wiley.com/subs.asp?ref=1749-6632&doi=10.1111/(ISSN)1749-6632. ACADEMY MEMBERS: Please contact the New York Academy of Sciences directly to place your order (www.nyas.org). Members of the New York Academy of Science receive full-text access to Annals online and discounts on print volumes. Please visit http://www.nyas.org/MemberCenter/Join.aspx for more information about becoming a member.

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Winner, 2019 Anna Julia Cooper and C.L.R. James Award, given by the National Council for Black Studies Finalist, 2019 Pauli Murray Book Prize in Black Intellectual History, given by the African American Intellectual History Society Winner, 2019 Outstanding Book Award, given by the History of Education Society The inspiring story of the black students, faculty, and administrators who forever changed America’s leading educational institutions and paved the way for social justice and racial progress The eight elite institutions that comprise the Ivy League, sometimes known as the Ancient Eight—Harvard, Yale, Princeton, Penn, Columbia, Brown, Dartmouth, and Cornell—are American stalwarts that have profoundly influenced history and culture by producing the nation’s and the world’s leaders. The few black students who attended Ivy League schools in the decades following WWII not only went on to greatly influence black America and the nation in general, but unquestionably awakened these most traditional and selective of American spaces. In the twentieth century, black youth were in the vanguard of the black freedom movement and educational reform. Upending the Ivory Tower illuminates how the Black Power movement, which was borne out of an effort to edify the most disfranchised of the black masses, also took root in the hallowed halls of America’s most esteemed institutions of higher education. Between the close of WWII and 1975, the civil rights and Black Power movements transformed the demographics and operation of the Ivy League on and off campus. As desegregators and racial pioneers, black students, staff, and faculty used their status in the black intelligentsia to enhance their predominantly white institutions while advancing black freedom. Although they were often marginalized because of their race and class, the newcomers altered educational policies and inserted blackness into the curricula and culture of the unabashedly exclusive and starkly white schools. This book attempts to complete the narrative of higher education history, while adding a much needed nuance to the history of the Black Power movement. It tells the stories of those students, professors, staff, and administrators who pushed for change at the risk of losing what privilege they had. Putting their status, and sometimes even their lives, in jeopardy, black activists negotiated, protested, and demonstrated to create opportunities for the generations that followed. The enrichments these change agents made endure in the diversity initiatives and activism surrounding issues of race that exist in the modern Ivy League. Upending the Ivory Tower not only informs the civil rights and Black Power movements of the postwar era but also provides critical context for the Black Lives Matter movement that is growing in the streets and on campuses throughout the country today. As higher education continues to be a catalyst for change, there is no one better to inform today’s activists than those who transformed our country’s past and paved the way for its future.

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Winner, 2019 Anna Julia Cooper and C.L.R. James Award, given by the National Council for Black Studies Finalist, 2019 Pauli Murray Book Prize in Black Intellectual History, given by the African American Intellectual History Society Winner, 2019 Outstanding Book Award, given by the History of Education Society The inspiring story of the black students, faculty, and administrators who forever changed America’s leading educational institutions and paved the way for social justice and racial progress The eight elite institutions that comprise the Ivy League, sometimes known as the Ancient Eight—Harvard, Yale, Princeton, Penn, Columbia, Brown, Dartmouth, and Cornell—are American stalwarts that have profoundly influenced history and culture by producing the nation’s and the world’s leaders. The few black students who attended Ivy League schools in the decades following WWII not only went on to greatly influence black America and the nation in general, but unquestionably awakened these most traditional and selective of American spaces. In the twentieth century, black youth were in the vanguard of the black freedom movement and educational reform. Upending the Ivory Tower illuminates how the Black Power movement, which was borne out of an effort to edify the most disfranchised of the black masses, also took root in the hallowed halls of America’s most esteemed institutions of higher education. Between the close of WWII and 1975, the civil rights and Black Power movements transformed the demographics and operation of the Ivy League on and off campus. As desegregators and racial pioneers, black students, staff, and faculty used their status in the black intelligentsia to enhance their predominantly white institutions while advancing black freedom. Although they were often marginalized because of their race and class, the newcomers altered educational policies and inserted blackness into the curricula and culture of the unabashedly exclusive and starkly white schools. This book attempts to complete the narrative of higher education history, while adding a much needed nuance to the history of the Black Power movement. It tells the stories of those students, professors, staff, and administrators who pushed for change at the risk of losing what privilege they had. Putting their status, and sometimes even their lives, in jeopardy, black activists negotiated, protested, and demonstrated to create opportunities for the generations that followed. The enrichments these change agents made endure in the diversity initiatives and activism surrounding issues of race that exist in the modern Ivy League. Upending the Ivory Tower not only informs the civil rights and Black Power movements of the postwar era but also provides critical context for the Black Lives Matter movement that is growing in the streets and on campuses throughout the country today. As higher education continues to be a catalyst for change, there is no one better to inform today’s activists than those who transformed our country’s past and paved the way for its future.

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Get the big picture on the vet tech's role and responsibilities in large animal care! A practical, comprehensive guide, Large Animal Clinical Procedures for Veterinary Technicians, 5th Edition describes how to set up, assist, and follow through on medical procedures and treatment regimens for domestic livestock. The book begins with an overview of livestock handling, reproduction, and nutrition, along with the skills required in hospital management. Following are separate sections on horses, cattle, sheep and goats, llamas and alpacas, swine, and poultry, with each section including chapters examining husbandry, clinical and surgical procedures, and common diseases. Written by expert clinician and vet tech educator Kristin Holtgrew-Bohling, this text provides an ideal study tool in preparing for the VTNE® and for everyday practice. Comprehensive large animal coverage is specifically tailored to the needs of veterinary technician students. Coverage of the essential large animal-related tasks in the CVTEA Manual of Accreditation for Veterinary Technology Programs prepares you to pass the Veterinary Technology National Exam (VTNE®). Step-by-step procedures explain how and why a clinical procedure is performed, and the roles that you fill in preparing for, assisting in, and following up the procedure. "How-to" chapters within each species section examine husbandry, clinical procedures, surgical procedures, and common diseases - so veterinary technicians, acting under instructions of veterinarians, can plan and follow through on procedures and treatment regimens for large animals. Evolve website includes quizzes, images, and reference materials to reinforce understanding. Full-color photographs and line drawings show step-by-step procedures in areas such as restraint, bandaging, physical examination techniques, and diagnostic procedures. Coverage of husbandry and breeds demonstrates how day-to-day housing and feeding affect the care of many large animal diseases, and also helps you provide quality client education. Livestock Industry section provides an overview of safety and handling, reproduction, and nutrition, so you can better understand the practices, procedures, and decisions in large animal veterinary medicine. Learning features enhance critical thinking and decision making with case studies, clinical applications, key terms, chapter outlines, learning objectives, and Technician Notes. NEW! Coverage of animal care includes care in small-scale and hobby farm settings, fear-free care, and IV catheter maintenance. NEW! Updated information includes illegal drugs, remote delivery devices, nutrition and environmental enrichment for each species, carcass removal information, breeding soundness exam information for bulls, poisonous plants and other toxins, needle disposal and broken needle guidelines, sedation protocols, dehydration tables for calves, and more. NEW! Updated images, case studies, step-by-step procedures, disease information, and terminology ensure that you have the most current information. NEW! Updated test questions and chapter quizzes on the Evolve website make it easier to study, review, and remember difficult subject matter.

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The keys to unlocking your personal universe are written in the stars. In Astrology: A Guided Workbook, you can map out your own cosmic story with more than 200 guided writing prompts. Astrology is a stellar language that allows us to understand the nuances of who we are and how to live our lives with more insight and awareness. We look to our zodiac signs to help us navigate our relationships, career, finances, and family matters—it’s really all about getting more acquainted with ourselves. From passionate Aries to sensitive Pisces, and all the signs in between, each astrological profile is associated with a unique temperament and different needs when it comes to nurturing body, mind, and spirit. Knowing these can help you personalize your writing and hone your intuition. Divided into twelve sections, Astrology: A Guided Workbook includes an array of thoughtful writing prompts that will help you record new insights from an astrological perspective. There’s no predicting what treasures you might uncover about yourself and others in your life. First plot your birth chart, then connect to the celestial cycles, as you work your way through chapters such as: The Rising Signs: The zodiac sign that was rising up when you were born indicates how other people see you or the image you present to the world. Along with the moon sign, this is the next most important part of your birth chart. The 12 Houses: The first house on your birth chart is where your rising sign is located, and each house is associated with a different aspect of your personality and life. From there, move counterclockwise to discover which signs fall into the other 11 houses. The Moon Signs: The position of the moon and the zodiac sign it was passing through when you were born defines your emotional self and inner world. The Sun Signs: The position of the sun and the zodiac sign it was passing through when you were born reveals who you are, your sense of self, and what drives you. Planetary Rulers and Retrogrades: Each planet was in a sign when you were born and they will impact your personality, deepest desires, and opportunities for growth. And so many more! With so much of our lives and contact going digital, the Guided Workbooks offer an intimate way to nurture your connection with yourself and the people around you. An entertaining way to get off your screen, the pages in these guided prompt books are great for writers and first-timers alike. Each workbook offers content around a different, compelling theme, filled with thoughtful questions, inspiration for composition, and interactive prompts to learn about yourself and the world around you. Beautifully designed on high-quality paper stock and full of mindful prompts, channel your inspiration as you put pen to paper to learn more about what inspires you. Other books in the series include Tarot: A Guided Workbook to Unlock and Explore Your Magickal Intuition and Finding Your Balance: A Cognitive Behavioral Therapy Workbook.

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Introduces key terms, debates, and histories for feminist studies in gender and sexuality Keywords for Gender and Sexuality Studies introduces readers to a set of terms that will aid them in understanding the central methodological and political stakes currently energizing feminist and queer studies. The volume deepens the analyses of this field by highlighting justice-oriented intersectional movements and foregrounding Black, Indigenous, and women of color feminisms; transnational feminisms; queer of color critique; trans, disability, and fat studies; feminist science studies; and critiques of the state, law, and prisons that emerge from queer and women of color justice movements. Many of the keywords featured in this publication call attention to the fundamental assumptions of humanism’s political and intellectual debates—from the racialized contours of property and ownership to eugenicist discourses of improvement and development. Interventions to these frameworks arise out of queer, feminist and anti-racist engagements with matter and ecology as well as efforts to imagine forms of relationality beyond settler colonial and imperialist epistemologies Reflecting the interdisciplinary breadth of the field, this collection of seventy essays by scholars across the social sciences and the humanities weaves together methodologies from science and technology studies, affect theory, and queer historiographies, as well as Black Studies, Latinx Studies, Asian American, and Indigenous Studies. Taken together, these essays move alongside the distinct histories and myriad solidarities of the fields to construct the much awaited Keywords for Gender and Sexuality Studies.

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Introduces key terms, debates, and histories for feminist studies in gender and sexuality Keywords for Gender and Sexuality Studies introduces readers to a set of terms that will aid them in understanding the central methodological and political stakes currently energizing feminist and queer studies. The volume deepens the analyses of this field by highlighting justice-oriented intersectional movements and foregrounding Black, Indigenous, and women of color feminisms; transnational feminisms; queer of color critique; trans, disability, and fat studies; feminist science studies; and critiques of the state, law, and prisons that emerge from queer and women of color justice movements. Many of the keywords featured in this publication call attention to the fundamental assumptions of humanism’s political and intellectual debates—from the racialized contours of property and ownership to eugenicist discourses of improvement and development. Interventions to these frameworks arise out of queer, feminist and anti-racist engagements with matter and ecology as well as efforts to imagine forms of relationality beyond settler colonial and imperialist epistemologies Reflecting the interdisciplinary breadth of the field, this collection of seventy essays by scholars across the social sciences and the humanities weaves together methodologies from science and technology studies, affect theory, and queer historiographies, as well as Black Studies, Latinx Studies, Asian American, and Indigenous Studies. Taken together, these essays move alongside the distinct histories and myriad solidarities of the fields to construct the much awaited Keywords for Gender and Sexuality Studies.

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During the last months of the war, Josef Pieper saw the realization of a long-cherished plan to escape from the “lethal chaos” that was the Germany of that time, “plucked,” he writes, “as was Habakkuk, by the hair of his head . . . to be planted into a realm of the most peaceful seclusion, whose borders and exists were, of course, controlled by armed sentries.” There he made contact with a friend close-by, who possessed an amazing library, and Pieper hit upon the idea of reading the letters of Goethe from that library. Soon, however, he decided to read the entire Weimar edition of fifty volumes, which were brought to him in sequence, two or three at a time.The richness of this life revealing itself over a period of more than sixty years appeared before my gaze in its truly overpowering magnificence, which almost shattered my powers of comprehension – confined, as they had been, to the most immediate and pressing concerns. What a passionate focus on reality in all its forms, what an undying quest to chase down all that is in the world, what strength to affirm life, what ability to take part in it, what vehemence in the way he showed his dedication to it! Of course, too, what ability to limit himself to what was appropriate; what firm control in inhibiting what was purely aimless; what religious respect for the truth of being! I could not overcome my astonishment; and the prisoner entered a world without borders, a world in which the fact of being in prison was of absolutely no significance. But no matter how many astonishing things I saw in these unforgettable weeks of undisturbed inner focus, nothing was more surprising or unexpected than this: to realize how much of what was peculiar to this life occurred in carefully preserved seclusion; how much the seemingly communicative man who carried on a world-wide correspondence still never wanted to expose in words the core of his existence. It was precisely in the seclusion, the limitation, the silence of Goethe that made the strongest impact on Pieper. Here was modern Germany’s quintessential conversationalist intellectual, but the strength of his words came from the restraint behind them, even to the point of purposeful forgetting:The culmination is when the eighty-year-old sees forgetting not as a convulsive refusal to think of things, but as what could almost be termed a physiological process of simple forgetting as a function of life. He praises as “a great gift of the gods” . . . “the ethereal stream of forgetfulness” which he “was always able to value, to use, and to heighten.” However manifold the forms of this silence and of their unconscious roots and conscious motives may have been, is it not always the possibility of hearing, the possibility of a purer perception of reality that is aimed at? And so, is not Goethe’s type of silence above all the silence of one who listens? . . . This listening silence is much deeper than the mere refraining from words and speech in human intercourse. It means a stillness, which, like a breath, has penetrated into the inmost chamber of one’s own soul. It is meant, in the Goethean “maxim,” to “deny myself as much as possible and to take up the object into myself as purely as it is possible to do.” . . . The meaning of being silent is hearing – a hearing in which the simplicity of the receptive gaze at things is like the naturalness, simplicity, and purity of one receiving a confidence, the reality of which is creatura, God’s creation. And insofar as Goethe’s silence is in this sense a hearing silence, to that extent it has the status of the model and paradigm – however much, in individual instances, reservations and criticism are justified. One could remain circumspectly silent about this exemplariness after the heroic nihilism of our age has proclaimed the attitude of the knower to be by no means that of a silent listener but rather as that of self-affirmation over against being: insight and knowledge are naked defiance, the severest endangering of existence in the midst of the superior strength of concrete being. The resistance of knowledge opposes the oppressive superior power. However, that the knower is not a defiant rebel against concrete being, but above all else a listener who stays silent and, on the basis of his silence, a hearer – it is here that Goethe represents what, since Pythagoras, may be considered the silence tradition of the West.Pieper concludes his remarkable find with this summation:When such talk, which one encounters absolutely everywhere in workshops and in the marketplace – and as a constant temptation – , when such deafening talk, literally out to thwart listening, is linked to hopelessness, we have to ask is there not in silence – listening silence – necessarily a shred of hope? For who could listen in silence to the language of things if he did not expect something to come of such awareness of the truth? And, in a newly founded discipline of silence, is there not a chance not merely to overcome the sterility of everyday talk but also to overcome its brother, hopelessness – possibly if only to the extent that we know the true face of this relationship? I know that here quite different forces come into play which are beyond human control, and perhaps the circulus has to be broken through in a different place. However, one may ask: could not the “quick, strict resolution” to remain silent at the same time serve as a kind of training in hope?

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Technologies may change, but the need for clear and accurate communication never goes out of style. That is why for more than one hundred years The Chicago Manual of Style has remained the definitive guide for anyone who works with words. In the seven years since the previous edition debuted, we have seen an extraordinary evolution in the way we create and share knowledge. This seventeenth edition of The Chicago Manual of Style has been prepared with an eye toward how we find, create, and cite information that readers are as likely to access from their pockets as from a bookshelf. It offers updated guidelines on electronic workflows and publication formats, tools for PDF annotation and citation management, web accessibility standards, and effective use of metadata, abstracts, and keywords. It recognizes the needs of those who are self-publishing or following open access or Creative Commons publishing models. The citation chapters reflect the ever-expanding universe of electronic sources-including social media posts and comments, private messages, and app content-and also offer updated guidelines on such issues as DOIs, time stamps, and e-book locators. Other improvements are independent of technological change. The chapter on grammar and usage includes an expanded glossary of problematic words and phrases and a new section on syntax as well as updated guidance on gender-neutral pronouns and bias-free language. Key sections on punctuation and basic citation style have been reorganized and clarified. To facilitate navigation, headings and paragraph titles have been revised and clarified throughout. And the bibliography has been updated and expanded to include the latest and best resources available. This edition continues to reflect expert insights gathered from Chicago's own staff and from an advisory board of publishing experts from across the profession. It also includes suggestions inspired by emails, calls, and even tweets from readers. No matter how much the means of communication change, The Chicago Manual of Style remains the ultimate resource for those who care about getting the details right.

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Second harmonic generation (SHG) has a wide range of applications in today's technological era, including nonlinear optics, quantum optics, lasers, material science, medical science, biological imaging, and high-resolution optical microscopy. In the laser industry, for example, SHG is prudent to create wavelength-specific high-energy lasers. It is also used to measure ultra-short pulse width with autocorrelators. SHG is now indispensable as a spectroscopic imaging tool in applications, such as biophysical characterization of the plasma membrane, biological sensing, disease diagnostics, and investigations of biomolecular interactions at interfaces. Because of its non-destructive detection, ultrafast response, and polarization sensitivity, SHG is exploited to describe crystal structures and materials. The use of SHG to characterize two-dimensional (2D) material structures gives crucial insights into their physical properties, thereby promoting the development of the relevant basic research, leading to the investigation of the potential applications of those materials. Developments in SHG research hold promising potentials of a large class of materials, such as magnetic- and nonmagnetic layered materials, perovskites, antiferromagnetic oxides, II-VI and III-V semiconductors, and nanotubes, for a variety of technological applications. This book focuses on the process of modelling and simulations of the SHG phenomenon in the area of nonlinear and quantum optics. The first chapter provides a visualization of the scientific landscape of research in SHG using scientometric analysis from 1962 to 2020 based on Scopus database. This chapter gives new postgraduate students in the subject useful information on hot themes in SHG research and how they are related to one another. There is also a brief mention of multinational collaborative networks. The following four research chapters look at the SHG from a classical standpoint, using Maxwell's equations to describe the nonlinear optical interaction between the electromagnetic wave and the medium. Such interaction is treated quantum mechanically in the second section of the book, with the SHG process described using a propagating Hamiltonian. As such, the volume adequately describes the SHG from both the classical and quantum mechanical standpoints. This allows the postgraduate researchers, focusing on the nonlinear phenomena, resulting from light-matter interaction, to find the content useful. In the second part of this volume, readers are introduced to a full theoretical analysis of the quantum features generated in certain optical devices, such as a two-waveguide device working under the SHG and coupled waveguide arrays with the combined second- and third-order nonlinear effects. To be more specific, this part discusses how SHG-enabled devices might be a useful source of nonclassical light. This section remains relevant for postgraduate students commencing their studies in quantum optics, where the nonclassical phenomena, such as squeezing and entanglement, require a solid understanding of the underlying techniques, namely the phase space and the analytical perturbative methods.

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THE SUNDAY TIMES BESTSELLERSAVE A FORTUNE AND TRANSFORM YOUR LIFESTYLE IN 2022. If you're worried about the rising cost of living then INSTAGRAM SENSATION MONEY MUM is here to help you SAVE THOUSANDS WITHOUT EVEN NOTICING."Money Mum, here, coming to you, as always, with another money tip! You don't have to be wealthy or earn a huge salary to achieve all the things you want in life - and I'm here to show you how. Just by spending a little less on everyday small costs or being savvy with your choices, you will naturally have a little more for the finer things in life. My exciting new book will show you everything you need to know to save money and be truly happy forever. When you're trying to manage a busy family, it's easy to lose sight of the things that really matter and feel like you're drowning in worries while the pennies are drowning away. So many of us feel we have to pretend to be wealthier than we are and try to hide it when we can't afford something. Why though, when we are all sharing what we had for our tea and how many press ups we did that morning on social media, can't we be more honest about our finances? Why is there still so much shame and secrecy about being a bit strapped for cash, or in debt? I feel really strongly that it has got to change, and I'm here to get you through it.. I want to empower women and girls to take responsibility for their own financial futures. To have those difficult conversations and do the uncomfortable maths, because believe me one day you will be so glad you did. From starting small and making little changes to your everyday habits, through building a second income into your lifestyle, to going for the big goals in your life that you might think are out of your reach - this book will help you reboot your finances one money tip at a time.Because money isn't a secret recipe that only rich people know, it's a mindset and an attitude that anyone can have. And Money Mum is here, as always, to show you how.Now stick the kettle on, grab a pen and paper and let's start saving you some serious cash!"Inside you'll find:- My ultimate deals and tips, covering everything from shopping and bills to selling unwanted items - How to follow my weekly 'No Spend Day' and 'Make Money Day'- What your money mindset does to your anxiety levels and the impact social media has on your spending- Tips for getting the whole family talking about money from an early age- Spending tracker templates, charts and plenty of space for your own notes!

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"...Ben has been the world-wide guru of this technology, providing support to applications of all types. His genius lies in handling the extremely complex mathematics, while at the same time seeing the practical matters involved in applying the results. As this book clearly shows, Ben is able to relate to novices interested in using frequency selective surfaces and to explain technical details in an understandable way, liberally spiced with his special brand of humor... Ben Munk has written a book that represents the epitome of practical understanding of Frequency Selective Surfaces. He deserves all honors that might befall him for this achievement." -William F. Bahret. Mr. W. Bahret was with the United States Air Force but is now retired. From the early 50s he sponsored numerous projects concerning Radar Cross Section of airborne platforms in particular antennas and absorbers. Under his leadership grew many of the concepts used extensively today, as for example the metallic radome. In fact, he is by many considered to be the father of stealth technology. "This book compiles under one cover most of Munk's research over the past three decades. It is woven with the physical insight that he has gained and further developed as his career has grown. Ben uses mathematics to whatever extent is needed, and only as needed. This material is written so that it should be useful to engineers with a background in electromagnetics. I strongly recommend this book to any engineer with any interest in phased arrays and/or frequency selective surfaces. The physical insight that may be gained from this book will enhance their ability to treat additional array problems of their own." -Leon Peters, Jr. Professor Leon Peters, Jr., was a professor at the Ohio State University but is now retired. From the early sixties he worked on, among many other things, RCS problems involving antennas and absorbers. This book presents the complete derivation of the Periodic Method of Moments, which enables the reader to calculate quickly and efficiently the transmission and reflection properties of multi-layered Frequency Selective Surfaces comprised of either wire and/or slot elements of arbitrary shape and located in a stratified medium. However, it also gives the reader the tools to analyze multi-layered FSS's leading to specific designs of the very important Hybrid Radome, which is characterized by constant band width with angle of incidence and polarization. Further, it investigates in great detail bandstop filters with large as well as narrow bandwidth (dichroic surfaces). It also discusses for the first time, lossy elements used in producing Circuit Analog absorbers. Finally, the last chapter deals with power breakdown of FSS's when exposed to pulsed signals with high peak power. The approach followed by most other presentations simply consists of expanding the fields around the FSS, matching the boundary conditions and writing a computer program. While this enables the user to obtain calculated results, it gives very little physical insight and no help in how to design actual multi-layered FSS's. In contrast, the approach used in this title analyzes all curves of desired shapes. In particular, it discusses in great detail how to produce radomes made of FSS's located in a stratified medium (Hybrid Radomes), with constant band width for all angles of incidence and polarizations. Numerous examples are given of great practical interest. More specifically, Chapter 7 deals with the theory and design of bandpass radomes with constant bandwidth and flat tops. Examples are given for mono-, bi- and tri-planar designs. Chapter 8 deals with bandstop filters with broad as well as narrow bandwidth. Chapter 9 deals with multi-layered FSS of lossy elements, namely the so-called Circuit Analog Absorbers, designed to yield outstanding absorption with more than a decade of bandwidth. Features material previously labeled as classified by the United States Air Force.

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During the last months of the war, Josef Pieper saw the realization of a long-cherished plan to escape from the “lethal chaos” that was the Germany of that time, “plucked,” he writes, “as was Habakkuk, by the hair of his head . . . to be planted into a realm of the most peaceful seclusion, whose borders and exists were, of course, controlled by armed sentries.” There he made contact with a friend close-by, who possessed an amazing library, and Pieper hit upon the idea of reading the letters of Goethe from that library. Soon, however, he decided to read the entire Weimar edition of fifty volumes, which were brought to him in sequence, two or three at a time.The richness of this life revealing itself over a period of more than sixty years appeared before my gaze in its truly overpowering magnificence, which almost shattered my powers of comprehension – confined, as they had been, to the most immediate and pressing concerns. What a passionate focus on reality in all its forms, what an undying quest to chase down all that is in the world, what strength to affirm life, what ability to take part in it, what vehemence in the way he showed his dedication to it! Of course, too, what ability to limit himself to what was appropriate; what firm control in inhibiting what was purely aimless; what religious respect for the truth of being! I could not overcome my astonishment; and the prisoner entered a world without borders, a world in which the fact of being in prison was of absolutely no significance. But no matter how many astonishing things I saw in these unforgettable weeks of undisturbed inner focus, nothing was more surprising or unexpected than this: to realize how much of what was peculiar to this life occurred in carefully preserved seclusion; how much the seemingly communicative man who carried on a world-wide correspondence still never wanted to expose in words the core of his existence. It was precisely in the seclusion, the limitation, the silence of Goethe that made the strongest impact on Pieper. Here was modern Germany’s quintessential conversationalist intellectual, but the strength of his words came from the restraint behind them, even to the point of purposeful forgetting:The culmination is when the eighty-year-old sees forgetting not as a convulsive refusal to think of things, but as what could almost be termed a physiological process of simple forgetting as a function of life. He praises as “a great gift of the gods” . . . “the ethereal stream of forgetfulness” which he “was always able to value, to use, and to heighten.” However manifold the forms of this silence and of their unconscious roots and conscious motives may have been, is it not always the possibility of hearing, the possibility of a purer perception of reality that is aimed at? And so, is not Goethe’s type of silence above all the silence of one who listens? . . . This listening silence is much deeper than the mere refraining from words and speech in human intercourse. It means a stillness, which, like a breath, has penetrated into the inmost chamber of one’s own soul. It is meant, in the Goethean “maxim,” to “deny myself as much as possible and to take up the object into myself as purely as it is possible to do.” . . . The meaning of being silent is hearing – a hearing in which the simplicity of the receptive gaze at things is like the naturalness, simplicity, and purity of one receiving a confidence, the reality of which is creatura, God’s creation. And insofar as Goethe’s silence is in this sense a hearing silence, to that extent it has the status of the model and paradigm – however much, in individual instances, reservations and criticism are justified. One could remain circumspectly silent about this exemplariness after the heroic nihilism of our age has proclaimed the attitude of the knower to be by no means that of a silent listener but rather as that of self-affirmation over against being: insight and knowledge are naked defiance, the severest endangering of existence in the midst of the superior strength of concrete being. The resistance of knowledge opposes the oppressive superior power. However, that the knower is not a defiant rebel against concrete being, but above all else a listener who stays silent and, on the basis of his silence, a hearer – it is here that Goethe represents what, since Pythagoras, may be considered the silence tradition of the West.Pieper concludes his remarkable find with this summation:When such talk, which one encounters absolutely everywhere in workshops and in the marketplace – and as a constant temptation – , when such deafening talk, literally out to thwart listening, is linked to hopelessness, we have to ask is there not in silence – listening silence – necessarily a shred of hope? For who could listen in silence to the language of things if he did not expect something to come of such awareness of the truth? And, in a newly founded discipline of silence, is there not a chance not merely to overcome the sterility of everyday talk but also to overcome its brother, hopelessness – possibly if only to the extent that we know the true face of this relationship? I know that here quite different forces come into play which are beyond human control, and perhaps the circulus has to be broken through in a different place. However, one may ask: could not the “quick, strict resolution” to remain silent at the same time serve as a kind of training in hope?

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Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP “Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the decades ahead, you must also understand and capitalize on the rapidly evolving social computing, mobility and customer analytics technologies described in this book. Checklists, self-assessments and graphical frameworks deliver pragmatic value for the practicing manager.” — William Band, Vice-President, Principal Analyst, Forrester Research Inc., Cambridge, MA “A very comprehensive and practical book on managing relationships with existing customers in the age of social media! I particularly enjoyed reading chapters on teaching customers new behaviors, which were illustrated by excellent case studies.” — Jagdish N. Sheth, Ph.D. , Charles H. Kellstadt Professor of Marketing, Emory University, Atlanta, GA “The strategic breadth and depth of this book is impressive as Gordon explores the new customer and how to plan and manage the new customer relationship. I found his review of strategies, techniques and technologies for social, mobile, mass customization and customer analytics to be particularly insightful. Gordon urges marketers to live and breathe one-through-one marketing and to master social engagement techniques. The checklists, cases and examples make the content grounded and actionable. This is an important, current and detailed book to which every organization should pay close attention to improve customer relationships and create shareholder value.” — Marcus Ruebsam, Vice-President, Line-of-Business Marketing Solutions, SAP AG, Walldorf, Germany “There are many books on CRM, but I recommend this one because Gordon’s book does what others do not. He considers CRM strategy and evolves it to recognize a new customer, one who is always connected, socially available and influential. The book doesn’t just discuss many point solutions for specific marketing challenges; it integrates technology with strategy, people, process and customer analytics to develop relationships continuously. This book is a broad and deep exploration of CRM, providing practical, fact-based perspectives that every company can use to validate and rethink their customer and stakeholder relationships.” — Helmuth Cepeda, Small, Medium and Distribution Director, Microsoft Mexico, Mexico City, Mexico Marketing has changed fundamentally in the last few years and has become an entirely new discipline, one that focuses on a new customer and a new relationship, framed by new principles, strategies, processes, roles and tactics. Individual customers are economically targeted and served, and treated as segments of one rather than members of a target market. Word of mouth and recommendations are vital as customers influence one another more than a company can do within its own advertising or customer dialogs. Today’s customer is always online, accessible and connected. Now marketing is not only direct and customer-specific but a continuous process by which companies seek to engage customers and be progressively more relevant, attractive and valuable. This is the era of a new customer relationship—an individual relationship that is social, mobile and local, influenced by peers and shaped by cognitive, behavioural and social psychological principles. New techniques, processes and technologies transform what it means to implement marketing strategy and achieve improved business results. The new customer relationship requires that even those companies that have embraced customer relationship management ought to reassess their customer management. Now every marketing decision, whether online or in the physical world, whether of a technological nature, whether it affects customer experience, communications, dialogs, teaching or organizational memory, every decision should be seen through a single lens focused on the individual customers who matter most. Managing the New Customer Relationship provides a strategic and practical guide to help companies attract, develop, sustain and build more valuable relationships by: Expanding upon existing customer relationship management theories, concepts and methods to make these considerations more useful, strategic and contemporary Recognizing the profound importance of social media and how to plan customer engagement in the social context of each customer Exploring new technologies that offer new opportunities for engaging customers, including mobile, local, the cloud and customer analytics Demonstrating how to develop customer-specific understanding, predict what customers will want next, and how to manage each individual customer, and Offering perspectives to help the organization endure by focusing a chain of relationships on the end customer and creating meaning for stakeholders that can make relationships more intense and robust. Managing the New Customer Relationship is for organizations of all sizes in all industries, for private- and public-sector organizations and not-for-profits. In short, every organization can apply the new principles, strategies, techniques and technologies discussed here to recognize important marketplace changes, plan to improve relationship and financial results and capture new shareholder value from new customer relationships.

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ONE FAMILY’S REVOLT AGAINST EVERYDAY POLLUTION When a beanbag sent thousands of polystyrene balls flying through her garden, Kate Hughes decided to make a break with the throwaway society. She and her husband transformed the lives of their ordinary family of four. They ditched plastic, shunned supermarkets, cooked all meals from scratch, bought only second-hand clothes, and made their own cleaning agents. Then they went deeper – greening every aspect of their home life, from their gas and electricity to their car, from their money to their IT. The Hugheses have achieved the ‘zero waste’ goal of sending nothing to landfill. Now they are going even further… Told with refreshing humility and humour, this eye-opening story shows that a well-lived life doesn’t have to come wrapped in plastic. Packed with handy tips, it reveals much about what makes a fulfilling modern family – and how readers can empower themselves to preserve the climate, forests and seas. And, heart-warmingly, how that can lead to a more relaxing life. Extract Cooking our own meals Wrestling out of the firm grip of the supermarkets has had other, unexpected benefits, too. It’s undoubtedly cheaper to cook from scratch, especially if you can batch cook and fill every available space in your oven to reduce energy costs. The need to become the more organised, list-writing type of shoppers has also helped dramatically cut our food waste. We’re lucky that we can and do buy our raw ingredients from small, independent retailers that source from nearby suppliers and growers and pass on our questions about sustainability, sometimes even with enthusiasm. But what we hadn’t anticipated were the indirect effects of a brand vacuum. If you ever pop round to ours and start randomly opening our kitchen cupboards, fridge or freezer they would probably remind you of a blind taste test or an episode of the BBC’s Eat Well for Less. There’s definitely food in there, but it’s all in label-less jars, paper bags or sometimes even sacks for bulk items like bread flour and oats. At first, visitors find the lack of familiar packaging quite unsettling. We get a lot of questions that start: ‘Is this proper/real/like…?’ as guests hold jars up to the light with badly disguised scepticism. On the plus side, our children now have zero pester power. We don’t need to navigate the snack shuffle at the supermarket checkout because they have no hope of deploying the ‘It’s not the one I like’ argument at mealtimes. Nor, for that matter, have the adults. ... But we were starting to realise that making the journey was leading to more questions than answers, more grey areas, misinformation and conflicts of interest than we ever imagined – and that was just about food. We hadn’t even got started on anything else that came into our home yet. Take a single, uncontroversial ingredient, let’s say peppers. Should we buy them grown in a UK hothouse or ones trucked in from Spain? What if the Spanish ones are organic? Or the only UK option is wrapped in plastic? Which is better for the environment? Or at least less harmful? If we ever want to eat peppers again without negatively impacting the planet in some way are we going to have to grow our own? Because self-sufficiency wasn’t really part of the plan.... All we could do was dive in and hope we didn’t drown in the detail as we swam around looking for food that worked for us and the planet. We started with the problem of transport because food mileage was a well established measure that meant we could actually make some decisions based on numbers for once. Or, at least, we thought we could. Three quarters of all the fruit and veg now eaten in the UK is imported. Almost all the fruit we eat has been grown overseas, and soft fruit in particular is flown in. It turns out that the UK only produces half of all the food that is consumed on these shores – which is somewhat patriotically disconcerting as well as practically unsustainable. Global sourcing is not a new approach to feeding a nation. One of our family stories is the recollection of the first banana my great uncle ever tasted after the Second World War, shipped from the other side of the world and unloaded onto the Liverpool docks. We were very aware that bananas came from overseas. But the fact that such a vast proportion of the apples eaten in Britain are imported from South Africa, or at best France, when the fruit grows very well in the miles of orchards you can see from the motorway near our house seemed to be absurd. The obvious solution appeared to be only to buy food produced not just in the UK but as close to our immediate vicinity as possible. That immediately threw up two questions. The first we were becoming increasingly familiar with. Were we really prepared to give up things we took great pleasure in for the sake of an unquantifiable, but undoubtedly minuscule effect? Or even just to settle for not adding to the runaway levels of damage that our disconnected food shop was causing each and every day? We are children of the 90s. We grew up safe in the knowledge that the world’s produce was at our fingertips at any time of the year. When we were kids, cuisine was regularly valued on the exoticism of its ingredients. Even if your palate was resolutely British, a Sunday roast at an ageing auntie’s always included the smug mention that the family was consuming lamb imported from the other side of the world. Even in our twenties, the craze for exotic bottled water shipped, plastic encased, in vast quantities from tropical islands thousands of miles away, packed a serious economic punch. And then there’s the avocado – a native of Mexico and now all but a dictionary definition of the British Millennial. We had come of age and then brought our children into the world on the assumption that it was normal to buy exotic food cheaply all year round. Things were clearly going to have to change, starting with my obsession with avocado on toast. But the second question was whether a straightforward food mile approach was even a worthwhile aim. When I put the question of food miles to Riverford Organic Farmers, the sustainably produced veg box people, they told me that for most of the year our carbon impact would be smaller if we bought organic tomatoes trucked in from Spain than those heated thanks to fossil fuels in a UK hothouse. That means the answer has to be to eat food grown in the UK at the time of year it is traditionally produced. We finally arrived at a robust solution – seasonal, native eating. Buy the book to find out how they tackled this!

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Teaching is complex. But there are simple ideas we can enact to help our teaching be more effective. This book contains over 400 such ideas.The ideas come from two sources. First, from the wonderful guests on my Tips for Teachers podcast - education heavyweights such as Dylan Wiliam, Daisy Christodoulou and Tom Sherrington, as well as talented teachers who are not household names but have so much wisdom to share. Then there's what I have learned from working with amazing teachers and students in hundreds of schools around the world.Inside you will find 22 ideas to enhance mini-whiteboard use, 15 ideas to improve the start of your lesson, 14 ideas to help make Silent Teacher effective, seven ways to respond if a student says they don't know, and lots, lots more.Each idea can be implemented the very next time you step into a classroom. So, whatever your level of experience, subject or phase, there are plenty of ideas in this book to help take your teaching to the next level.Book contentsChapter 1: How to use this bookTip 1. How to use this book to improve your teachingTip 2. How to give yourself the best chance of making a lasting changeChapter 2: Habits and routines Why are habits and routines important? Tip 3. Eight ideas to help introduce a routineTip 4. Beware of the Valley of Latent PotentialTip 5. Two ideas to help a routine stickTip 6. Develop a set of high-value activity structuresTip 7. Six ideas to help establish positive norms in your classroomTip 8. Four types of words to consider removing from your teaching vocabularyChapter 3: The means of participationA challengeTip 9. Front-load the means of participationTip 10. Ten ideas to improve Cold CallTip 11. Eight reasons to strive for mass participation more frequentlyTip 12. Twenty-two ideas to improve the use of mini-whiteboardsTip 13. Five ideas to improve the use of voting systems Tip 14. Nine ideas to improve Call and ResponseTip 15. Fifteen ideas to improve Partner TalkTip 16. Six ideas to improve group workTip 17. Use the means of participation holy trinityTip 18. Never rely on a mental noteTip 19. The best tool for the long term might not be the best tool for nowChapter 4: Checking for understandingTip 20. Think of questions as a check for misunderstandingTip 21. Use the temptation to ask for self-report as a cue to ask a better questionTip 22. Lengthen wait times after asking a questionTip 23. Lengthen wait times after an answerTip 24. Ten types of questions to ask when checking for understandingTip 25. Try these three frameworks for learner-generated examplesTip 26. Three ways to use diagnostic questions to check for understandingTip 27. Provide scaffolds for verbal responsesTip 28. Six key times to check for understandingTip 29. Ten ideas to improve Exit TicketsTip 30. Pick the student least likely to knowTip 31. Start with whoever got 8 out of 10Tip 32. Ten ideas to help create a culture of errorTip 33. Three ideas to encourage students to ask questionsChapter 5: Responsive teachingTip 34. Trick your students to test if they really understandTip 35. Never round-upTip 36. Six ideas if a student says 'I don't know'Tip 37. What to do when some students understand and some don'tTip 38. What to do when some students still don't understandTip 39. How students can own and record classroom discussionsTip 40. Share students' work with the rest of the classChapter 6: PlanningTip 41. Seven ideas to improve a scheme of workTip 42. Six ideas to help start the planning processTip 43. Plan to do less, but betterTip 44. Ask yourself: 'What are my students likely to be thinking about?'Tip 45. Write out ideal student responsesTip 46. Four ideas to help you plan for and respond to errorsTip 47. Two ideas to help teachers engage in Deep Work Tip 48. Aim to close the loop when sending an emailChapter 7: Prior knowledgeTip 49. Plan relevant prior knowledgeTip 50. Prioritise relevant prior knowledgeTip 51. Assess relevant prior knowledgeTip 52. Respond to prior knowledge assessmentTip 53. Assess relevant prior knowledge for each idea, not for the whole sequenceChapter 8: Explanations, modelling and worked examplesTip 54. Five ideas to show students why what we are learning today mattersTip 55. Use related examples and non-examples to explain technical languageTip 56. Fourteen ideas to improve the explanation of a conceptTip 57. Teach decision making separatelyTip 58. Five ideas to improve our choice of examplesTip 59. Model techniques liveTip 60. Use a teacher worked-examples bookTip 61. Use student worked-examples booksTip 62. Make use of the power of Example-Problem PairsTip 63. Fourteen ideas to improve Silent TeacherTip 64. Use self-explanation prompts to help develop your students' understanding Tip 65. Six ideas to improve 'copy down the worked example'Tip 66. Vary the means of participation for the We DoTip 67. Three errors to avoid with the Your Turn questionsTip 68. Reflect after a worked exampleTip 69. Beware of seductive detailsChapter 9: Student practiceTip 70. Eight ideas to improve student practice timeTip 71. How to harness the hidden power of interleavingTip 72. Consider using Intelligent PracticeTip 73. Consider using 'no-number' questionsTip 74. Nine ideas to help you observe student work with a purposeTip 75. Occasionally let students do work in someone else's bookChapter 10: Memory and retrievalRetrieval opportunitiesTip 76. Show your students the Forgetting CurveTip 77. Show your students the path to high storage and retrieval strengthTip 78. Show your students the limits of working memoryTip 79. Show your students how long-term memory helps thinkingTip 80. Show your students that being familiar with something is not the same as knowing itTip 81. Ensure you provide retrieval opportunities for all contentTip 82. When designing retrieval opportunities, aim for 80%Tip 83. Vary the types of retrieval questions you askTip 84. Consider providing prompts and cues during retrieval opportunitiesTip 85. Get your students to assign confidence scores to their answersTip 86. Make corrections quizzableTip 87. Twenty-one ideas to improve your Low-Stakes QuizzesTip 88. Fifteen ideas to improve the Do NowTip 89. Consider using Trello to help organise the disorganisedChapter 11: Homework, marking and feedbackTip 90. Make homework feed into lessonsTip 91. Eight ideas to improve homeworkTip 92. Two things to check if homework or test scores are a surprise Tip 93. Be careful how you respond to 'silly' mistakesTip 94. Turn feedback into detective workTip 95. Consider recording verbal feedbackTip 96. Twelve ideas to improve whole-class feedbackChapter 12: Improving as a teacherTip 97. Find the expertise within your teamTip 98. Five different people to learn fromTip 99. Revisit education books and podcast episodesTip 100. Four things to consider when trying something newTip 101. Five ideas to help tackle the negativity radioTip 102. Consider slowing down your careerTip 103. Sixteen ideas to improve the delivery of CPD Tip 104. Micro tipsTip 105. If you want more tips...

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