Tough-love feedback for contemporary le
Table of Contents
Foreword xi
Dr. Marshall Goldsmith
Preface xv
1 Introduction: Making a Difference in Our Complex Times 1
2 It’s Not About You 19
Trap to avoid: Leading through expertise rather than relationships
3 The Vulnerability Paradox 35
Trap to avoid: Projecting confidence at the expense of humility
4 Stop Strategizing and Start Doing 51
Trap to avoid: Separating strategizing from executing
5 Freeing Your People with Purpose- Driven Simple Rules 69
Trap to avoid: Talking about purpose without operationalizing it
6 Why Community Organizers Consistently Beat Superheroes 85
Trap to avoid: Saving the day instead of building teams that solve problems
7 Vive la Résistance! 101
Trap to avoid: Overcoming resistance to change rather than working with it
8 Resilience Beats Efficiency 117
Trap to avoid: Cutting costs to the point of becoming brittle
9 The Siren Song of Certainty 135
Trap to avoid: Seeking certainty at the expense of reality
10 Data- Driven Decisions Still Need a Driver 151
Trap to avoid: Replacing judgment with data
11 When Best Isn’t Best 169
Trap to avoid: Assuming “best practices” are right for your situation
12 Conclusion: The End of Leadership in a Quantum Age 185
Notes 193
Acknowledgments 211
About the Authors 213
Index 215
