Non Fiction

Extraordinary feats of conjuring have long entertained and astounded audiences. However, few people realise that magic also has the power to improve health and to enhance wellbeing. Join magician, author, and psychologist Richard Wiseman as he journeys into this secretive world and uncovers the surprising therapeutic and educational benefits of making the impossible possible. Written for both performers and practitioners, this comprehensive but accessible guide describes the many ways in which watching and learning magic helps people. Discover how hospital magicians promote the recovery of patients, how occupational therapists teach tricks that boost movement and coordination, how counsellors conjure up life skills, and how illusions enhance curiosity and learning in the classroom. Along the way, Wiseman reveals some of the amazing but simple tricks of the trade, presents key initiatives from around the world, explores academic research examining the efficacy of magic-based interventions, and interviews experienced practitioners carrying out this work. The first publication of its kind, Magic is essential reading for anyone who wishes to understand and utilise the real magic of magic.

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How do you teach a mother to love her child, when she's still a child herself?Jeanie Doyle nurtures, teaches and cares for young and dysfunctional mums, showing them how to care for their newborn babies, sometimes even taking the mother into foster care before the baby is born.The first in a brand-new series of books by the 'foster super-gran', Wicked Girl is the shocking true story of the very first case Jeanie dealt with: a baby girl who was found abandoned on the steps of a church just before Christmas. While the 14-year-old mother was tracked down, Jeanie took her little daughter into her own care. But while she tried to help the two of them heal and bond, the terrible truth about the baby's father was revealed...A twist on the standard Cathy Glass books, Wicked Girl offers Jeanie's rare perspective of fostering young women alongside their babies. Will mother and daughter be reunited for good, or will the vulnerable young mother make the heartbreaking decision that they are both better off apart?

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"If you're an HSP, Deborah Ward is the friend who finally 'gets' it..." - Jenn Granneman, co-founder of HighlySensitiveRefuge.com, author of The Secret Lives of IntrovertsAre you a Highly Sensitive Person? If so, you probably find the world to be an overwhelming place. You may struggle with loud, bright or busy situations; your senses are frequently over-stimulated, and you may be a true empath, feeling the pain of others deeply, putting the needs of those around you above your own.In this blend of memoir, scientific research and practical guide, Deborah Ward - author of the popular blog 'Sense and Sensitivity' (Psychology Today) - shares her journey as an HSP from childhood to adulthood. Through her experiences with over-stimulation, work, socializing, relationships and self-discovery, she uncovers the joys of sensitivity, including intellectual curiosity, empathy, compassion and creativity. Each chapter includes a list of practical suggestions that will inform, console, reassure and inspire you, helping you to better understand who you are and what you need to thrive as an HSP.It is not your destiny to live quietly, hiding in fear; nor is it your duty to try to act like everyone else. Being highly sensitive can be challenging, but it is also a gift; it is your gift.

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The disturbing true story of the notorious Cecil Hotel in downtown LA, by its general manager for a decade and star of the controversial Netflix documentary series Crime Scene: The Vanishing at the Cecil Hotel. When Amy Price took a temporary design job at an Art Deco hotel in Los Angeles to help a friend, she had no idea the path it would lead her down. Before long, she would become manager of the Cecil Hotel, seeking to make it more welcoming and correct its notoriety, not helped by sitting at the foot of Skid Row, or the fact that since its opening in 1927, there had been any number of deaths by suicide, and residents such as serial killers Richard Ramirez and Jack Unterweger.She cared about guests and residents alike, though she faced challenges on many fronts, with over eighty people dying during her decade of service. Among them was Elisa Lam, whose tragic death became the subject of a Netflix documentary series that captivated millions and led to its own controversies and unwarranted personal attacks on Amy.For the first time, Amy delves into her experiences at the Cecil Hotel. Equal parts memoir, true-crime, and cultural history, Behind the Door is essential to understanding one of America’s most enigmatic hotels.

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An engrossing and revealing study of why we deem certain animals “pests” and others not—from cats to rats, elephants to pigeons—and what this tells us about our own perceptions, beliefs, and actions, as well as our place in the natural worldA squirrel in the garden. A rat in the wall. A pigeon on the street. Humans have spent so much of our history drawing a hard line between human spaces and wild places. When animals pop up where we don’t expect or want them, we respond with fear, rage, or simple annoyance. It’s no longer an animal. It’s a pest.At the intersection of science, history, and narrative journalism, Pests is not a simple call to look closer at our urban ecosystem. It’s not a natural history of the animals we hate. Instead, this book is about us. It’s about what calling an animal a pest says about people, how we live, and what we want. It’s a story about human nature, and how we categorize the animals in our midst, including bears and coyotes, sparrows and snakes. Pet or pest? In many cases, it’s entirely a question of perspective.Bethany Brookshire’s deeply researched and entirely entertaining book will show readers what there is to venerate in vermin, and help them appreciate how these animals have clawed their way to success as we did everything we could to ensure their failure. In the process, we will learn how the pests that annoy us tell us far more about humanity than they do about the animals themselves.

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Serial Killer profiles over 100 of the world's most deadly serial murderers. Each profile details the means, motive and opportunity of those who kill and kill again, and asks: what, if anything, drives these killers? Were they born to kill? What could possibly have gone through their minds? How were they caught? What was done to obtain justice for their victims, and how did they pay for their crimes? And, most importantly, what can be done to enable the prevention of these appalling crimes in future, and the capture of those who would commit them?

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This invaluable addition to Civardi's highly regarded collection of instructional art books illustrates and describes the importance of understanding the inner workings of the human body, to the theory of composing accurate life drawings with pencil and paper. Begin by discovering the journey artists have taken through the centuries to accurately delineate the human figure. Learn and understand how our bones and muscles play their roles in our shapes, gestures and movement. Every essential aspect of anatomy is supported by photographs and diagrams, along with beautifully drawn examples by the artist. This comprehensive manual offers the perfect introduction and reference guide to drawing the human form, whether you are an experienced artist or a practised student studying the art of life drawing.

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The only guide dedicated solely to developmental editing, now revised and updated with new exercises and a chapter on fiction. Developmental editing—transforming a manuscript into a book that edifies, inspires, and sells—is a special skill, and Scott Norton is one of the best at it. With more than three decades of experience in the field, Norton offers his expert advice on how to approach the task of diagnosing and fixing structural problems with book manuscripts in consultation with authors and publishers. He illustrates these principles through a series of detailed case studies featuring before-and-after tables of contents, samples of edited text, and other materials to make an otherwise invisible process tangible. This revised edition for the first time includes exercises that allow readers to edit sample materials and compare their work with that of an experienced professional as well as a new chapter on the unique challenges of editing fiction. In addition, it features expanded coverage of freelance business arrangements, self-published authors, e-books, content marketing, and more. Whether you are an aspiring or experienced developmental editor or an author who works alongside one, you will benefit from Norton’s accessible, collaborative, and realistic approach and guidance. This handbook offers the concrete and essential tools it takes to help books to find their voice and their audience.

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A visual exploration of the transit histories of twenty-three US and Canadian cities. Every driver in North America shares one miserable, soul-sucking universal experience—being stuck in traffic. But things weren’t always like this. Why is it that the mass transit systems of most cities in the United States and Canada are now utterly inadequate? The Lost Subways of North America offers a new way to consider this eternal question, with a strikingly visual—and fun—journey through past, present, and unbuilt urban transit. Using meticulous archival research, cartographer and artist Jake Berman has successfully plotted maps of old train networks covering twenty-three North American metropolises, ranging from New York City’s Civil War–era plan for a steam-powered subway under Fifth Avenue to the ultramodern automated Vancouver SkyTrain and the thousand-mile electric railway system of pre–World War II Los Angeles. He takes us through colorful maps of old, often forgotten streetcar lines, lost ideas for never-built transit, and modern rail systems—drawing us into the captivating transit histories of US and Canadian cities. Berman combines vintage styling with modern printing technology to create a sweeping visual history of North American public transit and urban development. With more than one hundred original maps, accompanied by essays on each city’s urban development, this book presents a fascinating look at North American rapid transit systems.

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Born of color and light in Long Beach, a protégé of legendary lowbrow icon The PIZZ, Candy has struck a fever in the landscape of pop surrealism. Her damsels of the West, exotic tiki vixens, sultry hot-rod gals, and weirdo monsters have graced galleries, books, and magazines as far out as France, Italy, Germany, Japan, and Australia. Now, for the first time, Candy Weil’s wild and wondrous works are collected and served up as the sexy, funny cartoon cocktail your eyes so desperately need. Over 200 color and black-and-white pieces, as well as sketches from various stages of her creative process, showcase Candy's unforgettable, eye-popping style and her growing fame in the lowbrow scene. Featuring a foreword by BigToe, this collection is a must-have for all lowbrow, vintage, and pop surrealism art lovers.

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Swing Street was the name given to 52nd Street in midtown Manhattan in New York City, where there were more jazz clubs and bars per square block than anywhere else in the world, all showcasing the finest jazz musicians of the era. This illustrated book offers a history of Swing Street and presents the greats who played the clubs there in capsule biographies, vintage photos, and rare memorabilia. On Swing Street you were guaranteed to experience an evening of unforgettable jazz on a nightly basis, seven nights a week, until the wee hours of the morning; stopping into Club Downbeat to catch a set of Billie Holiday, or dropping by the Three Deuces to hear Charlie Parker and Dizzy Gillespie playing bebop. On any given night you could hear other iconic jazz artists such as Bud Powell, Miles Davis, Thelonious Monk, Count Basie, Art Tatum, Ella Fitzgerald, Duke Ellington, Lester Young, Coleman Hawkins, and many others.

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Special Forces are a key component of every modern army, capable of carrying out clandestine operations, reconnaissance, and incisive attacks behind enemy lines. Units such as the British SAS, US Navy SEALs, the US Army’s Delta Force, Polish GROM and the France’s National Gendarmerie Intervention Group are famous for their bravery and formidable record. Aircraft are a key element of their functionality, without which Special Forces would not be able to move quickly to the combat zone. Arranged into chapters divided by transports, gunships, helicopters, and unmanned aerial vehicles, the book includes the AC-130H gunship, which can be armed with weapons such as the M61 Vulcan rotary cannon and can destroy ground targets from a range of 2,000 metres; the CV-22 Osprey tiltrotor aircraft, which can land large numbers of men and material in tight spaces because of its STOL capabilities; the Eurocopter AS365 Dauphin II, used by the British Joint Special Forces Aviation Wing (JSFAW) for the insertion of small units behind enemy lines; and the Mil Mi- 171Sh Storm rotorcraft, used by the Russian Spetsnaz commandos for operations in difficult terrain. Illustrated with 140 photographs and artworks, Aircraft of the Special Forces is a dynamic guide to the specialist aircraft and UAVs deployed by Special Forces throughout the world today.

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Find oncology information fast with this concise, all-in-one clinical reference! Mosby's Oncology Nursing Advisor, 3rd Edition uses a streamlined format to provide quick access to the most essential information on oncology nursing care. Evidence-based guidelines include topics such as the major cancers, principles of cancer management, and principles of symptom management, as well as oncologic emergencies, palliative care, and nursing practice considerations. This edition includes new information on cancer treatments, genetic risk, chemotherapy guidelines, and more. Written by a team of oncology nursing experts led by Susan Maloney-Newton, this book is ideal for use in any oncology nursing setting. Detailed descriptions of more than 50 major cancer types provide essential information on incidence, etiology and risk factors, signs and symptoms, diagnostic workup, histology, staging, treatment, prognosis, and prevention. Coverage of cancer management principles outlines a wide range of treatment and pharmacologic modalities, including surgery, chemotherapy, radiation therapy, hormonal therapy, immunotherapy, and complementary and alternative therapies. Symptom management guidelines offer in-depth coverage of pathophysiology, signs and symptoms, assessment tools, lab and diagnostic tests, differential diagnoses, interventions, patient education, follow up care, and resources for more than 30 common symptoms associated with cancer and cancer treatments. Essential information on oncologic emergencies and emergent issues prepares readers to respond quickly to structural, urologic, metabolic, and hematologic emergencies. Section on palliative care and end-of-life issues offers helpful guidelines for dealing with topics related to survivorship, palliative care, the final hours of the cancer patient, and loss, grief, and bereavement. NEW! Updated content reflects the latest evidence-based information, including cancer biology, cancer treatment modalities, the latest chemotherapy guidelines, and a stronger emphasis on oral agents. NEW! New content addresses the concept of "previvorship," the concept of coping with a documented genetically linked high cancer risk. NEW! Enhanced content on health disparities, diversity and inclusion, and transgender considerations equips oncology nurses with essential information to promote health equity. NEW! Key recommendations of the 2020-2030 Future of Nursing Report are integrated into the Nursing Practice Considerations section. NEW! Content on the impact of the COVID pandemic includes delayed diagnosis and treatment and the impact of COVID sequelae on the health of patients with cancer. NEW! Added content on palliative care is included in an expanded Pain chapter. NEW! Full-color design and additional illustrations make it easier to use the book and to understand concepts. NEW! Pulmonary Symptoms chapter now includes cough, dyspnea, and pleural effusion content.

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A Financial Times Book of the Year: the definitive story of fashion's most enigmatic icon. Karl Lagerfeld lived a very public life. He shaped the Chanel and Fendi brands for decades, and his wit and wisdom amused and informed the world. Yet despite a massively public persona, his hinterland remained unknown. What is the truth behind this larger-than-life but enigmatic figure? The journalist and fashion specialist Alfons Kaiser met Lagerfeld on numerous occasions. He has now written the first authoritative biography on this fascinating character, whose life has always been marked by elements of secrecy. From his parents’ links with the Nazi regime to Lagerfeld’s last days in the company of only his closest friends, this book – the result of unprecedented archival and field work – divulges all the facets of a passionate artist and workaholic: the precocious boy who preferred to draw in the attic rather than play with his peers; the son who quarrelled with his parents but never got away from them; the competitor of Yves Saint Laurent, whom he outshone in the end; the brother, uncle, friend; and finally, the partner of Jacques de Bascher, the great love of his life.

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NEW YORK TIMES BESTSELLER It’s time for a black exit. Political activist and social media star Candace Owens addresses the many ways that Democrat Party policies hurt, rather than help, the African American community, and why she and many others are turning right.Black Americans have long been shackled to the Democrats. Seeing no viable alternative, they have watched liberal politicians take the black vote for granted without pledging anything in return. In Blackout, Owens argues that this automatic allegiance is both illogical and unearned. She contends that the Democrat Party has a long history of racism and exposes the ideals that hinder the black community’s ability to rise above poverty, live independent and successful lives, and be an active part of the American Dream. Instead, Owens offers up a different ideology by issuing a challenge: It’s time for a major black exodus. From dependency, from victimhood, from miseducation—and the Democrat Party, which perpetuates all three. Owens explains that government assistance is a double-edged sword, that the Left dismisses the faith so important to the black community, that Democrat permissiveness toward abortion disproportionately affects black babies, that the #MeToo movement hurts black men, and much more. Weaving in her personal story, which ushered her from a roach-infested low-income apartment to1600 Pennsylvania Avenue, she demonstrates how she overcame her setbacks and challenges despite the cultural expectation that she should embrace a victim mentality. Well-researched and intelligently argued, Blackout lays bare the myth that all black people should vote Democrat—and shows why turning to the right will leave them happier, more successful, and more self-sufficient.

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A down-to-earth, visual guidebook that shows how to ‘read’, understand and get the most out of art. For beginners, art history might seem a daunting subject with complex rules and impenetrable technical language. Even for more seasoned art lovers the question of how to think about art is a perennial riddle. Art Unpacked is the perfect resource for both audiences: an engaging, visual primer for the general reader, as well as educators. Designed like an instruction manual, fifty key artworks from around the world are deconstructed with pithy explanations, diagrams and close-ups, in order to reveal the elements that make up a masterpiece. Dating from the earliest times to the present, the artworks under analysis are drawn from many cultures, and cover all forms of visual media including: drawing, illustration, photography, prints and sculpture. Matthew Wilson’s simplicity of approach, using established art historical methods, enables the reader to discover the fundamentals of art history, from considerations of function, historical context, iconography and artists’ experience, to broader issues of identity including feminism, gender and postcolonialism. Whether it’s the mask of Tutankhamun or Dorothea Lange’s photograph of Migrant Mother, Hokusai’s Great Wave or Kara Walker’s Gone, each image is dissected on the page in a no-nonsense style, with explanatory notes detailing artists’ sources of inspiration, associated styles and movements, plus any relevant quotes, related visuals and other contextual and issue-led information with keywords for handy cross-referencing. The resulting book is a dynamic, visual resource that will inspire and spark enjoyment of art in all its forms.

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DNA. The double helix; the blueprint of life; and, during the early 1950s, a baffling enigma that could win a Nobel Prize. Everyone knows that James Watson and Francis Crick discovered the double helix. In fact, they clicked into place the last piece of a huge jigsaw puzzle that other researchers had assembled over decades. Researchers like Maurice Wilkins (the 'Third Man of DNA') and Rosalind Franklin, famously demonised by Watson. Not forgetting the 'lost heroes' who fought to prove that DNA is the stuff of genes, only to be airbrushed out of history. In Unravelling the Double Helix, Professor Gareth Williams sets the record straight. He tells the story of DNA in the round, from its discovery in pus-soaked bandages in 1868 to the aftermath of Watson's best-seller The Double Helix a century later. You don't need to be a scientist to enjoy this book. It's a page-turner that unfolds like a detective story, with suspense, false leads and treachery, and a fabulous cast of noble heroes and back-stabbing villains. But beware: some of the science is dreadful, and the heroes and villains may not be the ones you expect.

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Exploring art made in Latin America during the 1930s and 1940s, Hemispheric Integration argues that Latin America’s position within a global economic order was crucial to how art from that region was produced, collected, and understood. Niko Vicario analyzes art’s relation to shifting trade patterns, geopolitical realignments, and industrialization to suggest that it was in this specific era that the category of Latin American art developed its current definition. Focusing on artworks by iconic Latin American modernists such as David Alfaro Siqueiros, Joaquín Torres-García, Cândido Portinari, and Mario Carreño, Vicario emphasizes the materiality and mobility of art and their connection to commerce, namely the exchange of raw materials for manufactured goods from Europe and the United States. An exceptional examination of transnational culture, this book provides a new model for the study of Latin American art.

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A treasure trove of carefully selected letters written by great artists, providing unique insight into their characters and a glimpse into their lives. Artists’ Letters is a collection of intriguing, entertaining, moving, significant, surprising, witty and insightful correspondence from great artists. Arranged thematically, it includes writings and musings on love, work, daily life, money, travel and the creative process. On the theme of friendship, for example, letters provide evidence of a creative community between peers, with support and mutual appreciation that helps to dispel the myth of the artist as solitary genius. Letters between Vincent van Gogh and Paul Gauguin show an ongoing conversation and exchange of ideas. We see mutual admiration between Claude Monet and Berthe Morisot, and Picasso’s quick notes to Jean Cocteau illustrate their closeness. Letters, some of which includes sketches and drawings, are reproduced with the transcript and some background and contextual information alongside. Artists include: Salvador Dali, Goya, Lucian Freud, Vanessa Bell, Michelangelo, Mondrian, Gustav Klimt, Jasper Johns, Edward Burne-Jones, William Blake, Marcel Duchamp, Dorothea Tanning, Paul Gauguin, Vincent van Gogh, Picasso, Mark Rothko, David Hockney, Monet, Marina Abramovic, Cindy Sherman, Joseph Cornell, Leonora Carrington, Wang Zhideng, Yayoi Kusama, Yoko Ono, Renoir, Rubens, Eva Hesse, Cy Twombly, Roy Lichtenstein, Mary Cassatt, Jackson Pollock, Leonardo da Vinci, Joseph Beuys, Judy Chicago, Frida Kahlo, Alfred Stieglitz, Georgia O'Keeffe, Auguste Rodin, Camille Claudel, Henry Moore, Joshua Reynolds, Rembrandt, Whistler, Anni Albers, Naum Gabo, Kazimir Malevich, Francis Bacon, Ana Mendieta, Lee Krasner, Andy Warhol

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From Nobel Prize-winning economist and bestselling author Joseph Stiglitz, this account of the dangers of free market fundamentalism reveals what has gone so wrong, but also shows us a way out.We all have the sense that our economy tilts toward big business, but as Joseph E. Stiglitz explains in People, Power and Profits, a few corporations have come to dominate entire sectors, contributing to skyrocketing inequality and slow growth. This is how the financial industry has managed to write its own regulations, tech companies have accumulated reams of personal data with little oversight, and government has negotiated trade deals that fail to represent the best interests of workers. Too many have made their wealth through exploitation of others rather than through wealth creation. If something isn't done, new technologies may make matters worse, increasing inequality and unemployment.Stiglitz identifies the true sources of wealth and increases in standards of living, based on learning, advances in science and technology, and the rule of law. He shows that the assault on the judiciary, universities, and the media undermines the very institutions that have long been the foundation of economic prosperity and democracy.Helpless though we may feel today, we are far from powerless. In fact, the economic solutions are often quite clear. We need to exploit the benefits of markets while taming their excesses, making sure that markets work for people and not the other way around. If enough rally behind this agenda for change, we can create a progressive capitalism that will recreate a shared prosperity. Stiglitz shows how a decent middle-class life can once again be attainable by all.

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In the second volume of this publication, the remainder of the Opel motor company major production types are covered that were not covered in volume 1, such as the Opel P-4 that was also used as the basis of many of the pre-war mock-up training tanks used by the German army due to the lack of real tanks to train with. The “Opel Kadett” (cadet), the Opel Supper 6, the “Opel Kapitan” (Captain) and the top of the range, the luxurious Opel Admiral.In this volume the author provides a detailed impression of these vehicles through original photographs, taken both during and before the war by the normal German soldiers who both used and served with these now classic automobiles.

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Part of the National Curriculum Outdoors series, aimed at improving outside-the-classroom learning for children from Year 1 to Year 6 Teaching outside the classroom improves pupils' engagement with learning as well as their health and wellbeing, but how can teachers link curriculum objectives effectively with enjoyable and motivating outdoor learning in Year 4? The National Curriculum Outdoors: Year 4 presents a series of photocopiable lesson plans that address each primary curriculum subject, whilst enriching pupils with the benefits of learning in the natural environment. Outdoor learning experts Sue Waite, Michelle Roberts and Deborah Lambert provide inspiration for primary teachers to use outdoor contexts as part of their everyday teaching and showcase how headteachers can embed curriculum teaching outside throughout the school, whilst protecting teaching time and maintaining high-quality teaching and performance standards. All of the Year 4 curriculum lessons have been tried and tested successfully in schools and can be adapted and developed for school grounds and local natural environments. What's more, each scheme of work in this all-encompassing handbook includes primary curriculum objectives; intended learning outcomes; warm-up and main activities; plenary guidance; natural connections; ICT and PSHE links; and word banks. Please note that the PDF eBook version of this book cannot be printed or saved in any other format. It is intended for use on interactive whiteboards and projectors only.

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The Journey Mapping Playbook: A practical guide to preparing, facilitating andunlocking the value of customer journey mapping A valuable guide in helping you build stronger customer experience programmes by developing effective customer experience strategies. Customer journey mapping is a vital tool used by Customer Experience professionals around the world. The journey map is crucial in understanding and managing the customer's perception of your service or brand at critical touchpoints and prioritising how to improve that experience. Journey mapping also shows where great experiences currently exist within the company and how they should be celebrated or protected. The danger in not journey mapping or getting it wrong is having no meaningful purpose and no consensus around what actions to take or why. At best, you risk wasting time, and effort or, at worst, handing your advantage over to your competitor. What should a customer journey map envisage? How should you use it? And how do you plan, facilitate then demonstrate the value of journey mapping by providing a compelling argument within the organisation to make changes? The Journey Mapping Playbook is an accessible how-to-do-it toolkit aimed at customer experience (CX) and marketing professionals who wish to improve their customer and employee experience.Jerry Angrave, a Customer and Passenger Experience Director who works across many sectors, including aviation and travel, financial services, professional services, and manufacturing, provides insight and practical guidance on planning, facilitating, and delivering a strategic journey mapping workshop. In this playbook, you will learn how to:Define journey mapping;Understand why a journey map is commercially important;Prioritise which journeys to focus on and how;Decide whom to invite and which tools to prepare;Plan for an effective session;Make every stage of the journey relevant and purposeful;What to do at the output of the workshop to ensure you get the most out of them;Build an ongoing programme;Nurture better and more profitable customer experiences. This book is for you if: You are a customer experience or marketing professional;You are in the early stages of building a rewarding career in customer experience; The Journey Mapping Playbook is a practical guide, presented in striking colour, with downloadable worksheets and frameworks to help you prepare, plan and run your workshop. Events around the book Link to a De Gruyter Online Event in which the author Jerry Angrave and founder & CEO of Empathyce, together with Ian Golding, Global Customer Experience Specialist; Sarah Corney, Head of Digital Experience, CIPD, London; and Nathalie Wickens, Customer Experience Manager, Cardiff Airport, discuss how business professionals can develop confidence with Customer Journey Mapping by making business decisions which are aligned with the experiences of the people they serve:https://youtu.be/s64kDe1dm2Y

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Arts philanthropy is at a crucial moment: many arts organisations are facing a financial crisis, the 2020-21 Covid-19 pandemic exposed the fragility of existing funding structures, and various social initiatives and causes have thrown renewed focus on how the arts are funded. Around the world, a new generation of philanthropists is emerging with different motivations and priorities. This book offers an open and wide-ranging exploration of philanthropy in the arts from the perspectives of both the donors and the recipients, seeking to improve understanding on both sides, and asks what the future holds for arts philanthropy given the rapidly changing landscape. It provides an essential guide for collectors, philanthropists and patrons, as well as art-market and museum professionals, on the peculiarities of giving and taking in the arts sector.

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World War Two Spitfire pilot Owen Hardy was probably the last New Zealand ace to tell his story. He left home at 18 bent on joining the RAF and by 1942, aged only 20, he was at Biggin Hill with 72 Squadron under Brian Kingcome. D-Day found him flying over the Normandy beaches with 485 (New Zealand) Squadron. That he survived the war unharmed owed as much to luck as it did to his ability as a fighter pilot. Unable, though, to settle in civilian life afterwards in New Zealand, he returned to the RAF for the second phase of a remarkable career. Converting to jets, Hardy went on to command 71 Squadron, leading a Vampire aerobatic team with considerable success across Europe – dodging MiGs at the same time! But adapting to peacetime service wasn’t easy. Previously stimulated by the wartime environment and still passionate about flying, he was less enamoured with staff jobs; and this despite working on the introduction of a new, state-of-the-art missile system, Bloodhound. Then a fateful decision, to turn down command of a Javelin squadron and follow his mentor, led finally to disillusionment. Hardy pulls no punches in this forthright and refreshingly honest autobiography. In retelling his eye-opening story, editor Black Robertson shines a light on what it was like not just to fly in combat, but also on the changing face of a post-war RAF which arguably undervalued some of its heroes. From the heat of North Africa to the uncertainties of the Cold War, it’s a unique and enthralling tale.

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The American body is in trouble. Unprecedented numbers of us suffer from obesity, heart disease, diabetes, and other debilitating illnesses. The root cause is a once-revolutionary idea that seemed to offer so much promise, but instead has become the cause of a global health crisis: processed foods. Over the past seventy-five years, a number of factors aligned to create a reality in which processed carbohydrates became our main food source. In Fast Carbs, Slow Carbs, bestselling author and former FDA Commissioner David A. Kessler explains how the quest to feed a nation resulted in a population that is increasingly suffering from obesity and chronic disease and offers a solution for changing course.For decades, no one questioned the effects of these processed carbohydrates. The focus was on fertile grassland, ideal for growing vast amounts of wheat and corn; an industrial infrastructure perfect for refining those grains into starch; a food production behemoth that turns refined grains into affordable, appealing, and ever-present food items, from pizza to burritos to bagels; and an efficient distribution network that ensures consumption by Americans nationwide.But during those same decades, our bodies quietly contended with the metabolic chaos caused by consuming rapidly absorbable starch. Slowly but surely, these effects accumulated and became disastrous, leading to the public health crisis in which we find ourselves today.In Fast Carbs, Slow Carbs, Kessler explains how eating refined grains such as wheat, corn, and rice leads to a cascade of hormonal and metabolic issues that make it very easy to gain weight and nearly impossible to lose it. Worse still is how excess weight creates a very real link to diabetes, heart disease, cognitive decline, and a host of cancers. We can no longer afford to dismiss the consequences of eating food that is designed to be rapidly absorbed as sugar in our bodies. Informed by cutting-edge research as well as Dr. Kessler’s own personal quest to manage his weight, Fast Carbs, Slow Carbs reveals in illuminating detail how we got to this critical turning point in our health as a nation—and outlines a plan for eliminating heart disease, allowing us to, finally, regain control of our health.

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The Me 262 was the world’s first operational military jet. Hitler believed that it would become Germany’s ‘miracle weapon’ and took a great personal interest in its development. Pilot Mano Ziegler was involved from its inception and contributed to its design and testing. Could the Me 262 have broken Allied supremacy in the air? Why did it take so long to come into service and why were hundreds of German pilots sacrificed in developing it? Most important of all, why did the Me 262 prove not to be the unparalleled success that Goering claimed it would be and what role did Hitler play in this ultimate failure? These are some of the questions this compelling book answers.

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Inspired by her conversations with the thousands of readers she has met on her nationwide sold-out tours, Heart Talk: The Journal is a space to share your own trusts alongside hers. As Cleo writes, “The best thing about your life is that it is constantly in a state of design. This means you have, at all times, the power to redesign it. Make moves, allow shifts, smile more, do more, do less, say no, say yes - just remember, when it comes to your life, you are not only the artist but the masterpiece as well.” Inside, you will find the opportunity to let go, feel what you need to feel, discover your own poetic wisdom, and become the person you want to be.

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For more than thirty years, Giora Even-Epstein flew fighters for the Israel Air Force, achieving recognition as a highly skilled military aviator and the highest-scoring jet-mounted ace with the most number of confirmed victories in the French Mirage. Having overcome numerous hurdles just to learn how to fly, he went on to compile a record of Arab MiGs and Sukhoi kills that bettered any other combat aviators’ tally in the entire world. This fast-moving autobiography details his experiences particularly in the intense conflicts of 1967, the Six Day War, and 1973, the Yom Kippur War. The reader shares the cockpit with him as he describes every action he undertook with 101 and 105 Squadron, including the greatest jet-versus-jet air battle in history with four MiG-21 kills in one engagement. His final score was seventeen aerial victories. After his last battle he became commander of the First Jet Squadron, 117, began civilian flying, retrained to command 254 MMR Squadron in the 1982 Lebanon War, and flew the F-16 at the age of fifty before retirement. Along the way he met numerous fighter pilot legends such as Douglas Bader, Al Deere, Pierre Clostermann and Randy Cunningham. Affable and enthusiastic, Giora gained the nickname ‘Hawkeye’ because of his amazing vision of more than 20/15, enabling him to pick out enemy aircraft long before his squadron mates. His story is of one man’s unfaltering dedication to his dreams and his country. As the leading jet ace it is one well worth telling and, critically, it can be told in his own words.

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It’s hard to escape the feeling that in Britain today nothing works. In the face of mounting inflation and widespread industrial action, this book offers an incisive analysis of the UK’s problems and a new approach to tackling them.Economic growth and higher wages, the traditional responses of mainstream politicians, are simply not enough. This is because the so-called ‘cost of living crisis’ is only the face of a deeper crisis of foundational liveability. The UK is confronted not only with squeezed residual incomes but also failing public services and decaying social infrastructure. The only way out is to embrace a political practice of adaptive reuse that works around the constraints that frustrate mainstream policies.Presenting a new model for the three pillars of liveability – disposable and residual income, essential services and social infrastructure – When nothing works challenges the assumptions of left and right in the UK political classes and offers a fresh approach to the economically visible and politically actionable.

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“America’s best true-crime writer” (Kirkus Reviews) presents an all-new collection of crime stories drawn from her private files and featuring the riveting case of a fraudulent doctor whose lifelong deceptions had deadly consequences. The inspiration behind the upcoming Lifetime movie event Desperate Hours. Dr. Anthony Pignataro was a cosmetic surgeon and a famed medical researcher whose flashy red Lamborghini and flamboyant lifestyle in western New York State suggested a highly successful career. But appearances can be deceiving—and, for the doctor’s wife, very nearly deadly. Now, the motivations of the classic sociopath are plumbed with chilling accuracy by Ann Rule. Along with other shocking true cases, this worldwide headline-making case will have you turning pages in disbelief that a trusted medical professional could sink to the depths of greed, manipulation, and self-aggrandizement where even slow, deliberate murder is not seen for what it truly is: pure evil.

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Exploring everything from contemporary challenges to ocean security this book offers detailed insights into the increasing activities of state and non-state actors at sea. Chapters revisit the United Nations Convention on the Law of the Sea (LOSC), highlighting how not all maritime security threats can be addressed by this, and further looking at the ways in which the LOSC may even hinder maritime security. Featuring contributions from both expert academics and practitioners in the field, the book explores new maritime security threats posed by non-state actors, such as piracy and illegal fishing. It analyses how states have had to reconsider their understanding of maritime security and rethink the use and protection of their maritime domain in the face of modern challenges, including the robotics revolution, the rise of unmanned systems and the blue economy agenda. Providing a comprehensive analysis of the interplay between LOSC and maritime security, this is key reading for scholars of maritime law, international relations and security studies. Practitioners working in the shipping industry or fishing sector, as well as maritime law enforcement officials will benefit from the practical advice offered. 'There is increasing agreement maritime security is important, but there is still disagreement about what that implies or even what the term means. This book is a timely intervention in the debate by leading thinkers in the field. Maritime security scholars and practitioners will find it an indispensable reference.' - Douglas Guilfoyle, University of New South Wales Canberra, Australia Contributors include: R. Barnes, C. Bueger, K. Chadwick, T. Edmunds, S. Kopela, A. Murdoch, A. Petrig, V. Roeben, M. Rosello, K. Zou

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Science and religion go head to head in David Baddiel's debut play: a ferociously funny battle for power, fame and followers. When physics student Edie seems to prove, scientifically, the existence of God, it has far-reaching effects. Not least for her lecturer, Henry Brook, his marriage to celebrity atheist author Virginia – and his entire universe. God's Dice is an electric tragicomedy about the power of belief and our quest for truth in a fractured world. It premiered at Soho Theatre, London, in October 2019, starring Alan Davies as Henry, and directed by James Grieve.

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Hypermobility syndromes are more common, complex and varied than most practitioners realise. Every hypermobile patient is unique, and therefore challenging to treat using a pre-set paradigm or protocol. The hEDS population can be underserved by Western medicine and there is much that Chinese medicine can do for this community. This book is one of the first of its kind - a Chinese Medicine text focusing specifically on hypermobile Ehlers-Danlos Syndrome. Presenting existing bio-medical narratives before providing an in-depth exploration of the Chinese Medicine paradigms, this guide gives an overview of comprehensive treatment scenarios and addresses issues faced by EDS patients including pain management, psycho-emotional challenges, disruption of gut health, and chronic inflammation, including post-Lyme syndrome.

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Lord Chelmsford is not a bad man. He is industrious and conscientious so far as his lights guide him. But nature has refused to him the qualities of a great captain. He has suffered much and is entitled to certain commiseration. - Thomas Gibson Bowles, Vanity Fair General Lord Chelmsford's military career took him around the world; he served in the Crimean War, the Indian Mutiny and the Abyssinian Expedition, before commanding the British invasion of the Zulu Kingdom in South Africa. In January 1879, disaster struck when Chelmsford divided his forces at Isandlwana in the face of the enemy and the Zulu overwhelmed his camp, killing more than 1,300 of its defenders. Such a defeat was almost unprecedented in a Victorian colonial campaign. Despite Chelmsford's later victories at Gingindlovu and Ulundi, he was humiliatingly relieved of his command. His responsibility for Isandlwana dogged him for the rest of his days, and he would forever be associated with this historic defeat. In this comprehensive new biography, Anglo-Zulu War specialist John Laband, explores the personal character and military career of Lord Chelmsford, providing a well-rounded, well-balanced and well-informed picture of this complex military figure.

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Revive the lost arts of fermenting, canning, preserving, and creating your own ingredients. The Institute of Domestic Technology Cookbook is a collection of 250 recipes, ideas, and methods for stocking a kitchen, do-it-yourself foodcrafting projects, and cooking with homemade ingredients. The chapters include instructions on how to make your own food products and pantry staples, as well as recipes highlighting those very ingredients—for example, make your own feta and bake it into a Greek phyllo pie, or learn how to dehydrate leftover produce and use it in homemade instant soup mixes. • Each chapter includes instructions to make your own pantry staples, like ground mustard, sourdough starter, and miso paste. • Complete with recipes that utilize the very ingredients you made • Filled with informative and helpful features like flavor variation charts, extended tutorials, faculty advice, and instructional line drawings Also included are features like foodcrafting charts, historical tidbits, 100+ photos and illustrations, how-tos, and sidebars featuring experts and deans from the Institute, including LA-based cheese-makers, coffee roasters, butchers, and more. From the Institute of Domestic Technology, a revered foodcrafting school in Los Angeles, each chapter is based on the school's curriculum and covers all manners of techniques—such as curing, bread-baking, cheese-making, coffee-roasting, butchering, and more. • Complete with beautiful food photography, this well-researched and comprehensive cookbook will inspire chefs of all levels. • Great gift for foodcrafters, food geeks, food pioneers, farmers' market shoppers, as well as people who feel nostalgic for a slower way of life • Add it to the collection of books like Salt, Fat, Acid, Heat: Mastering the Elements of Good Cooking by Samin Nosrat; The Food Lab: Better Home Cooking Through Science by J. Kenji López-Alt; and The Homemade Pantry: 101 Foods You Can Stop Buying and Start Making by Alana Chernila

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This study provides a compelling account of the major works of Henri de Lubac, one of the most influential theologians of the twentieth century, and argues that soteriology provides a lens through which their inner unity can be discerned. The writings of Henri de Lubac have left an indelible mark on Catholic theology, preparing the ground for, giving shape to, and explaining the seminal event of twentieth-century Catholicism: the Second Vatican Council. Like the Council itself, though, de Lubac remains a contested figure, difficult to classify. Salvation in Henri de Lubac presents an overview of de Lubac’s major works in light of his own statements that a mystical vision animated them all. De Lubac’s mystical theology hinges upon a vision of salvation, understood as humanity’s incorporation into the triune God through the cross and resurrection of the incarnate Christ. From his writings on the supernatural and theological epistemology, to his treatments of the spiritual interpretation of Scripture, ecclesiology, sacramental theology, and the theology of history, the mystery of the cross looms large, gathering these disparate topics into one focal center while also allowing their distinct contours to remain. By attending to de Lubac’s work in this light, Eugene R. Schlesinger brings important themes from French language scholarship into the English-speaking conversation and clarifies the nature of de Lubac’s ressourcement. It is not a method, nor a sensibility, but the outgrowth of a conviction: in the mystery of Christ a definitive and unsurpassable gift has been given, one that constitutes the meaning of the world and its history, one whose riches can never be exhausted. Schlesinger claims that unless we understand de Lubac and his work in light of his own motivations and emphases, we risk distorting his contribution, reducing him to a proxy in the struggle for post-conciliar Catholic self-definition.

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"Peter has brilliantly put into words what I have felt my whole dancing life: that the power of dance can liberate and change all our lives." Darcey BussellHumans are born to dance. And in today's sedentary world, we would all benefit from doing more of it. Science shows that just ten minutes of dancing provides a thorough work out for the body and brain, raising the heartbeat to cause a release of feel-good endorphins, connecting us to our emotions and reducing our stress levels. Dancing quite simply makes us feel more alive.Dr Peter Lovatt, a former professional dancer turned dance psychologist, has spent the past two decades studying why we dance and what it does for us, and is on a personal mission to make dancing as natural an activity in our daily lives as walking or drinking coffee.Filled with fascinating case studies from his research as well as great stories from dance history, The Dance Cure will inspire even those who think they "can't dance" to turn the music on, get up on the floor and dance themselves happy.

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How old is Earth? Can we look back in time? How long is a light year? How short is a femtosecond? What is Greenwich Mean Time? How did astronauts tell the time on the Moon? When did time begin? It's high time you knew the answers to these and many more intriguing questions, so why not pass the time reading this lighthearted, illustrated miscellany, packed with hundreds of amazing facts from the time experts at the Royal Observatory. In less than no time, you'll have discovered the myriad of influences that time has on our daily lives.

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Tap into ancient, magical wisdom and peek into your future with this set of beautiful glass rune stones. Drawing on ancient Norse traditions, but perfect for the modern mystic, runes are the perfect way to enhance your fortune telling or meditation practice. These stunning stones, with traditional Elder Futhark inscriptions, will help you make predictions about your wealth, love life, happiness, and future. Kit includes:- 25 glass rune stones in keepsake pouch- Cloth to do your runes casting on- 88-page mini-book with instructions on rune casting

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Celebrate the greatest footballers from the world game's current era with over 90 player profiles including action photos and key statistics.The Stars of Football profiles over 90 players, telling the stories of their rise and successes. This fully illustrated book showcases the biggest names to grace the World Cup and other elite competitions including the Premier League. Learn about masters such as Lionel Messi and Cristiano Ronaldo, plus other heroes who continue to enhance their reputations, including Harry Kane, Mo Salah, Kylian Mbappe, Karim Benzema, Robert Lewandowski and Kevin De Bruyne. This hardcover book also shines the spotlight on new stars such as Enzo Fernandez and Harry Souttar. Each player is profiled in a dedicated spread with action photos, key statistics and points of interest.

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What if the stories of trees and people are more closely linked than we ever imagined?Winner of the World Wildlife Fund's 2020 Jan Wolkers PrizeOne of Science News's "Favorite Books of 2020" A New York Times "New and Noteworthy" BookA 2020 Woodland Book of the YearGold Winner of the 2020 Foreword INDIES Award in Ecology & EnvironmentBronze Winner of the 2021 Independent Publisher Book Award in Environment/EcologyPeople across the world know that to tell how old a tree is, you count its rings. Few people, however, know that research into tree rings has also made amazing contributions to our understanding of Earth's climate history and its influences on human civilization over the past 2,000 years. In her captivating book Tree Story, Valerie Trouet reveals how the seemingly simple and relatively familiar concept of counting tree rings has inspired far-reaching scientific breakthroughs that illuminate the complex interactions between nature and people.Trouet, a leading tree-ring scientist, takes us out into the field, from remote African villages to radioactive Russian forests, offering readers an insider's look at tree-ring research, a discipline known as dendrochronology. Tracing her own professional journey while exploring dendrochronology's history and applications, Trouet describes the basics of how tell-tale tree cores are collected and dated with ring-by-ring precision, explaining the unexpected and momentous insights we've gained from the resulting samples.Blending popular science, travelogue, and cultural history, Tree Story highlights exciting findings of tree-ring research, including the fate of lost pirate treasure, successful strategies for surviving California wildfire, the secret to Genghis Khan's victories, the connection between Egyptian pharaohs and volcanoes, and even the role of olives in the fall of Rome. These fascinating tales are deftly woven together to show us how dendrochronology sheds light on global climate dynamics and uncovers the clear links between humans and our leafy neighbors. Trouet delights us with her dedication to the tangible appeal of studying trees, a discipline that has taken her to austere and beautiful landscapes around the globe and has enabled scientists to solve long-pondered mysteries of Earth and its human inhabitants.

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Celebrate queer pride with this deluxe LGBTQIA+ sticker book from artists Ash + Chess, featuring 500+ stickers!From flags and rainbows to queer slogans (Gay All Day, Queer All Year) and declarations (Protect Trans Kids), you'll find hundreds of ways to joyfully share LGBTQIA+ pride in The Big Book of Queer Stickers. - Deluxe hardcover book with 500+ stickers. Inside this brightly colored book-complete with holographic foil on the cover-you'll find more than 500 stickers in all shapes and sizes.- 2 bonus sheets of holographic stickers. 2 full sheets are printed on holographic foil, adding a special, sparkly flair to your stickers.- Includes blank pages for doodling and stickering. At the back of your sticker book, find blank pages for journaling, doodling, or placing your stickers into custom arrangements.- Created by queer and trans stationery brand Ash + Chess. Ash + Chess are the queer and trans founders of the eponymous stationery line, and they've channeled all of their LGBTQIA+ pride into this collection of hundreds of celebratory stickers!

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With its fascinating history, incomparable culinary landscape, and blossoming art scene, Mexico City has become one of the most sought-after destinations for the hip, curious traveler. Fodor’s brand-new guidebook, Inside Mexico City, touches on the top tourist sights, from the Zócalo to the Frida Kahlo Museum, but also delves into the under-the-radar places that only insiders from Mexico City know about. The Fodor's Inside series is designed for travelers looking for authentic, hyperlocal experiences. Perfectly sized to fit in your bag or pocket, these guides are designed with an artistic bent and are easy to use, look good, and don't make you feel like a tourist. Written by Mexico City residents—with customized neighborhood maps and one-of-a-kind, hand-drawn illustrations by Kathryn Holeman—Inside Mexico City covers the restaurants, bars, coffee shops, and boutiques in the neighborhoods that locals love best. Fodor’s Inside Mexico City includes: OFF-THE-BEATEN-PATH COVERAGE to help you explore locally loved, up-and-coming neighborhoods that other guidebooks don’t cover well or at all. ITINERARIES that will help you plan your trip. MAPS that are easy to read, plus a FREE PULL-OUT MAP. BEST BET LISTS with our favorites in a variety of categories including: best local foods, best kid-friendly attractions, and most romantic restaurants. INSTAGRAM-WORTHY PHOTO SPOTS that tell you how and where to get remarkable shots that you’ll definitely want to share. AT A GLANCE FEATURES on local events, history, locally-made goods, books and movies set in Mexico City, and more. COOL PLACES TO STAY highlighting the most unique lodgings in the city. BEST CITY TOURS from the coolest companies, including gallery walks, culinary tours, and mezcal tastings. QUICK SIDE TRIPS to the best places in Teotihuacán, Cuernavaca, and Valle de Bravo. GETTING AROUND features in every neighborhood to make navigation via public transit or walking easy. HAND-DRAWN ILLUSTRATIONS INTERESTING STREET AND PUBLIC ART that is worth discovering. BACK IN THE DAY SPOTLIGHTS of famous spots to give the city historical context. COVERS the best neighborhoods in Mexico City, including Centro Histórico, La Condesa, La Roma, Polanco, Juarez, La Zona Rosa, Coyocán, San Angel, and more. ABOUT FODOR'S AUTHORS: Each Fodor's Travel Guide is researched and written by local experts. Fodor’s has been offering expert advice for all tastes and budgets for over 80 years. For more travel inspiration, you can sign up for our travel newsletter at fodors.com/newsletter/signup, or follow us @FodorsTravel on Facebook, Instagram, and Twitter. We invite you to join our friendly community of travel experts at fodors.com/community to ask any other questions and share your experience with us! Planning on visiting more of Mexico? Check out Fodor’s Los Cabos, Fodor’s Cancun & the Riviera Maya, and Fodor’s Puerto Vallarta. *Important note for digital editions: The digital edition of this guide does not contain all the images or text included in the physical edition.

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