Search results for ""page two books, inc.""

Robyne Hanley-Dafoe, Calm Within the Storm Won Silver in the Psychology/Mental & Emotional Well-Being category.From award-winning author Dr. Robyne Hanley-Dafoe: A tender, powerful, and achievable path to the everyday resiliency we all need to navigate the uncertainty in our lives.An inspiring new voice in resiliency, Dr. Robyne Hanley-Dafoe believes that our modern conception of resiliency as fighting or being tougher is misguided. Learning happens when we are able to trust and feel safe; fear and shame are barriers, not facilitators, for authentic growth, acceptance, and change. In Calm Within the Storm, Dr. Robyne maps out a kinder approach to taking on the challenges of life and developing authentic self-alignment and balance.By focusing on research-informed, sustainable, and achievable personal development practices, Dr. Robyne presents a new, attainable model for everyday resiliencyone that everyone can use to feel more grounded and capabl

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Winner of the 2021 Vine Awards for Canadian Jewish Literature. Gold medal winner in the Graphic Novel/Drawn Book category of the 2022 Independent Publisher Book Awards. A few months after Myriam Steinberg turned forty, she decided she couldn't wait any longer to become a mother. She made the difficult decision to begin the process of conceiving a child without a partner. With her family and friends to support her, she picked a sperm donor and was on her way.But Myriam's journey was far from straightforward. She experienced the soaring highs and devastating lows of becoming pregnant and then losing her babies. She grappled with the best decision to make when choosing donors or opting for a medical procedure. She experienced first-hand the silences, loneliness, and taboos that come with experiences of fetal loss. Unafraid to publicize her experiences, though, she found that, in return, friends and strangers alike started sharing their own fertilit

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Sometimes, that promising lead turns out to be a bust. That first date doesn't lead to a second. The sales pitch fails to land the client. But what if they could? What if you knew the steps to "set up" each conversation to increase the likelihood that you connect, engage and win? Welcome to Speak Easy. Unlike prohibition-era speakeasies - underground bars with secret knocks, where people spoke quietly to avoid detection - there's no bathtub gin here. But inside these covers you'll find some of the best-kept secrets of elite interviewers and conversationalists. Your host, Lou Diamond, is a storyteller, podcaster, and professional speaker who has studied how content can connect and engage audiences. He has analyzed, edited, and broken down thousands of interviews and great conversations. Through him, you now have exclusive access to proven strategies, tactics, and lessons to make more of your conversations lead to great connections. Discover the mindset you should strive to be in before, during, and after you have a conversation, and how to maximize and continue a great one. Learn how to steer a conversation to connect with prospects; engage with partners, clients and colleagues; and win in business and in life. Find tips, techniques and best practices used by some of the world's greatest communicators and leaders. Step inside, grab a stool, and learn something new.

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Daughters grow up. But you don't have to grow apart. Picking up where her national bestseller, Dial Down the Drama, left off, Colleen O'Grady's Dial Up the Dream supports you in navigating your daughter's last days at home and her transition to adulthood. This emerging-adult stage can be even more stressful on both mother and daughter than the teen years, because the stakes are higher and the changes to the relationship more profound. This essential guidebook will validate what you are feeling and experiencing with your daughter right now as well as give you a road map for what's coming. You'll learn: · Exactly what's going on with your daughter emotionally and physiologically-and how to use this science-based knowledge to set realistic expectations; · How to think about and navigate the many complex feelings in this journey for both you and your daughter; · The most common emotional traps we moms get caught in during these years and how to avoid them altogether; · Why it's imperative to change your parenting role from monitor to trusted consultant-and how to do that; · How to use this new phase in your daughter's life to dial up your own dreams-and why doing so is imperative to your daughter's development and to having a vibrant, meaningful, lifelong mother-daughter relationship. Your daughter may be growing up, but that doesn't mean your relationship can't grow stronger.

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You're not fake-and your brand shouldn't be either In Brand With Purpose, real-estate phenomenon and LA media personality Ivan Estrada recounts his journey of growing up Latinx, queer, and working class, and shares the critical lessons about personal growth and self-discovery he learned along the way-from his early precocious entrepreneurial endeavors as a seven-year-old, selling his drawings door-to-door for $2, to his rise as the number-one broker and CPA in LA. A book for young entrepreneurs, creative seekers, non-conformists, and ambitious dreamers, Brand With Purpose is filled with tools and expert advice on growing your career and business, with enlightening case studies and inspirational wisdom from other successful trailblazers. Through guided self-reflection, you'll reflect and discover the very essence of you, and then learn how to communicate that to build a sense of trust with your clients, customers, or public. Just as Estrada learned to embrace his true self and build a career as a highly respected expert and entrepreneur, so, too, will you discover how your own experiences, challenges, and obstacles hold the key to creating a timeless brand that builds loyalty, influence, and trust-a brand with purpose.

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The surest path to success is to fail. What if you could build a workplace culture that was less like a classroom, and more like a playground: a place filled with opportunities to take risks and test boundaries, with soft ground on which to fall? A place where you and your team are free to make mistakes, and get things wrong--a place where it's okay to fail? In Be More Wrong, noted leadership coach Colin Hunter shows you why, in the age of disruption, it's never been more important to fail early, fail often, and fail forward. Through his Pi2 Leadership Impact Model, he shows you how to create systems and build habits that will help you lead with greater confidence, conviction, and connection. You'll learn how to recognize different leadership styles, and what transforms a good leader into an outstanding one. As you leave your ego and expertise at the door and embark on a journey to observe human behaviour, ideate new ideas, and experiment, you'll begin to build a playground for yourself and your team. However unlikely a leader you feel yourself to be, you can get it right--by being more wrong.

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Discover and embrace the unseen leadership potential in your company for outstanding resultsIn this ground-breaking new book, author Jennifer Kenny reveals the underutilized leadership traits within every organization and teaches you how to identify and amplify them, for outrageous success.Drawing on 25 years of experience in management and leadership coaching, along with extensive research in business and science, Kenny explores the spectrum of masculine and feminine leadership traits - traits both men and women may have in different balances - and the benefits of all when utilized equally in leadership and teambuilding. She clearly shows how a gender-balanced approach over an often male-dominated one can work to your company''s advantage, and breaks down the 7 key areas of corporate performance metrics to give you the tools to optimize success in each one.Do you want to capture new markets? Ensure employee loyalty? Make smarter, faster decisions?

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The essential guide for every patient and family The doctor's office called. It's not good news. What comes next? When you are diagnosed with a life-changing illness, it can be overwhelming. While your diagnosis cannot be changed, the way you experience your illness can. In Hope for the Best, Plan for the Rest, Dr. Seow and Dr. Winemaker have combined their decades of palliative care research and experience in caring for seriously ill patients. They have harnessed the advice of thousands of patients to create a roadmap that every patient and family will benefit from. In it, they share the 7 keys to unlock a better illness experience and reveal stories, tips and exercises to improve your journey right from diagnosis. These two compassionate experts empower you with practical tools to take charge of your life-changing diagnosis and navigate the health care system with confidence, knowledge, and calm. This book is about hope in the face of uncertainty. It's about how to live well, be fully informed, and be activated. How to feel more like a person, not a patient. But most of all, how to be hopeful and prepared at every step along the way.

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An identity that spans the globe. In this astonishing memoir, Graci Harkema revisits her experience growing up as an adoptee from the Congo in Grand Rapids, Michigan. She traces her path to claiming and living her own story, becoming a successful consultant on diversity, equity and inclusion, racial justice, LGBTQ+ equality, and women in business. Born amid civil unrest in a mud hut in the Congo and weighing a mere three pounds, Harkema was left at an orphanage, where she was not expected to live another day. But that afternoon, a visiting American missionary saw her sleeping in a doll's bed and heard a voice inside her say, "This is your daughter." Her childhood was spent wishing to be lighter and blonder, like her siblings and classmates. Out of fear of standing out even more from her peers, Harkema kept her sexuality a secret, only coming out of the closet years later-during a job interview! Eventually, she learned to see her identity as her superpower, instead of her shame. Today, Harkema helps embrace diversity and drive inclusion to ensure open and safe work environments. She is committed to empowering employees to perform to their potential as their authentic selves-setting an example as she continues to live her own story, journeying to meet her birth mother, to discover one more piece of herself.

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Listen within. You are the expert in you. Chronic vertigo, dizziness, and tinnitus are invisible disruptions to a person's life that can be unresponsive to traditional treatments, leaving sufferers feeling hopeless. Yet healing is possible using neuroplasticity, the brain and body's capacity to change itself. So, why is nobody teaching us how to do it? Vestibular audiologist and neuroplasticity therapist Joey Remenyi explains why holistic neuroplasticity is often overlooked; why nobody else can prescribe it for you; and why ignoring, denying, distracting, and avoiding symptoms may not work. Joey gives hope to the hopeless with her pioneering self-study approach to healing chronic symptoms that outlines how we can rebuild a new normal with methodical steps. Using client case studies and her own personal experience, Joey guides the reader to gently feel their way through healing-physically, mentally, emotionally, and spiritually. Including home exercise ideas and a heart-centered approach to the science, Rock Steady is the handbook for anyone with chronic unwanted sensations or sounds in their body.

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The UBC Faculty of Medicine at 70 YearsA legacy of care.Hailed as one of the world's top-ranked medical schools, the UBC Faculty of Medicine is globally recognized as a leader in medical education and health sciences research. In celebration of its 70th anniversary, this richly illustrated history is an inspiring reflection on the Faculty's rise from humble beginnings to its standing today as a beacon of excellence.Unlikely though it may seem in 2021, the Faculty's creation was threatened from the moment British Columbia entered Confederation in 1871. Proposals for a provincial medical school encountered myriad challenges. There was no university until 1915. Financial barriers, the apathy of provincial politicians and conflict among physicians as to the need for and the optimal location of a medical school and a potential university hospital led to recurrent setbacks and delay. It took eight decades for the dream to become a reality. And yet, establish

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A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses are those who make our lives needlessly harder. They drive too slowly in the fast lane and too quickly in the slow lane, reply all, heat up fish in the microwave at work and share way too much information about their cleanse on Facebook. They live in our homes, work in our offices and shop at our stores. Jackasses are among us, and we have some bad news for you: if you can't spot the Jackass at the (enter literally any place on the planet), then the Jackass is you. After a lifetime of research, Scott and Alison Stratten offer the definitive guide to surviving the Jackassery in your life and making the world a better place, one set of noise-cancelling headphones at a time.

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Harness the transformative power of chaos The truth about chaos is that it isn't personal, or even negative. You can harness the transformative power and energy of exponential change, uncertainty, and even randomness to improve yourself, lead others, and accomplish more of what matters. In Positive Chaos, award-winning keynote speaker and executive coach Dan Thurmon helps you better understand the true nature of chaos, including the positive aspects that you can harness to learn, grow, and excel. You'll discover how authority and credibility stem from vulnerability and honesty, and why being honest about what you don't yet know can empower others to feel more confident and capable of contributing. Using illuminating and, at times, surprising findings from a first-of-its-kind study, 2022 State of Chaos in the Workplace, Thurmon analyzes the current chaos experienced by the workforce and how it impacts our performance and general well-being. His insights also shed new light on strategies and leadership attributes that are most effective while operating in chaotic times. Positive Chaos will help you transform your confusion into curiosity and excitement. You will be less fearful and free to act with bold confidence. You will see new opportunities to grow and lead others. You'll learn to understand and embrace chaos, elevate above the noise and be truly proactive, helpful, and fulfilled.

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Communication isn't all about what you say. It's also about what you hear, how you react to it, and how you respond. In short: it's about how you listen. At a time when we are more technologically connected than ever, our conversations have never been more fractured and disconnected. The result? You constantly fight to be "heard" over all the noise and distraction. You feel confused, ignored and frustrated that no one seems to be paying attention to you. At work and at home, conversations leave you feeling drained. Author, keynote speaker, and executive coach Oscar Trimboli, host of the Apple-award winning podcast Deep Listening, shows you how to unlock your listening superpowers to have more impactful conversations at work and at home. Through exercises, guided reflections, personal stories, and tips, Trimboli shares invaluable insights to help you notice when you aren't listening - and what to do about it. As you develop your listening skills and master the Listening Compass, you'll not only reduce the chaos, conflict, and confusion in your life, you'll actually spend less time in conversations, because you'll be paying attention to what matters. When you master the art of listening, you'll master the art of communication - and create more powerful connections in all facets of your life.

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Reconciliation belongs to all of us. In this book, drawing from the lessons that he has learned along his pathway from residential school to the leader of Reconciliation Canada, Chief Robert Joseph provides a map for collective change and transformation. Reconciliation represents a long way forward, but it is a pathway towards our higher humanity, our highest selves, and an understanding that everybody matters. In this moving and inspiring book, Chief Joseph teaches us that we have to start to transform relationships with ourselves and each other. As we learn about, honour and respect the truth of stories told by those who have experienced pain and who are grieving intergenerational trauma, we can discover how to dismantle the walls of discrimination, hatred, and racism in our society. Chief Joseph is recognized as one of the leading voices on peace building in our time, with his dedication to reconciliation recognized with multiple honorary degrees and numerous awards. A Hereditary Chief of the Gwawaenuk First Nation and one of the last few speakers of the Kwakwaka'wakw language, his wisdom is grounded in Indigeneous ways of knowing, while making space for us all. The distance we can walk together is one we share. No matter how long or difficult the road, we are all one.

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Change is the norm in business. Here's how you navigate it.The only thing you can rely on in today's workplace is uncertainty. Between mergers and acquisitions, layoffs and team shuffles, pandemics and recessions, only the nimble survive. This book is your secret weapon to navigating it all.Being successful in change is not about being perfect; it's about being fast and effective so you can move onto the next task or challenge. Change on the Run will help you line them up and knock them down.Written for the time-strapped manager, Change on the Run provides a laser-focused guide to navigating your way through disruption, without any time-consuming fluff or theory. Change management expert Phil Buckley gives you 44 tried-and-true survival strategies for responding to transitions and disruptions as quickly as possible. For each, Buckley applies his 80/20 rulehoning in on one action that will deliver 80 percent results in 20 percent of the time, wit

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Stories of massive data breaches litter the 24-hour newsday headlines. Hackers and cybercrime syndicates are hitting a who's who of banks, retailers, law firms, and healthcare organizations: companies with sophisticated security systems designed to stop crime before it starts. They're also hitting companies that thought they were too small to matter. So how do cybercriminals continue to breach the defenses of the big companiesand why do they go after the small ones? And, most importantly, how can companies of all sizes protect themselves?Cybersecurity expert Mark Sangster deftly weaves together real-life cases in a thrilling narrative that illustrates the human complexities behind the scenes that can lead to companies throwing their digital front doors open to criminals. Within a security context, deep social engineering is the newest and biggest means of breaching our systems. Sangster shows readers that cybersecurity is not an IT problem to solveit is a business risk to ma

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Resilience is not a given. You need a strategy.Leaders and business professionals handle grueling hours and exceed high expectations. They are undaunted by challenges and embrace opportunities for growth. They assume they are resilient.But given enough demands, anyone can burn out. This makes logical sense, yet you likely still think it could never be you. You are fabulous and at risk of burning out.Resilience is not an innate character trait. Whether you're in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan.Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselvesnot with a one-size-fits-all plan but with strategies to help you create a custom plan.<

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An ex-spy lifts the lid on life in the secret service Andrew Kirsch didn't grow up watching spy movies, or dreaming about being a real-life James Bond. He was hardly aware that Canada even had its own intelligence service-let alone knew what its officers did. But when a terrorist attack occurred near the office of his financial services job, all of a sudden fighting terrorism meant a lot more to him than the markets. Within 18 months he had landed a job with the Canadian Security Intelligence Service (CSIS)-where he spent the next decade of his life. In I Was Never Here, Kirsch (now an in-demand security consultant) spills the secrets of what life as an intelligence officer is really like, and dispels a few myths along the way. With humour, honesty, and candour, Kirsch shares his on-the-ground experience (or as much of it as he's allowed to) of becoming a member of CSIS: from his vetting and training, to his initial desk job as a policy analyst, to his rise up the ranks to leading covert special operations missions. If you've ever wondered whether spies can have real dating lives, how they handle family responsibilities, or how they come up with cover stories or aliases, you're in luck. From the time he tried to get the code names "Burgundy" and "Anchorman" assigned to human sources (with no luck), to the night a covert operation was almost thwarted by a flyer delivery man, Kirsch takes you behind the scenes with an authentic view of Canada's spy agency, and the intricate intelligence-sharing apparatus that works day and night to keep us safe. I Was Never Here is also a testament to one man's drive to serve his country, and the sacrifices, big and small, that he made along the way.

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Your own personal Everest is waiting for you to climb it. We all have mountains to climb. Some we climb by choice; others rise before us without warning. All require skill, preparation, and determination to conquer. In this guide , speaker, author, performance coach, and mountain climber Alan Mallory-whose family was the first to scale Mount Everest together-draws on his personal and professional experiences to lead you through seven summits that will lead to stronger mental health, resilience, and fulfilment. With practicable steps and actionable ideas for scaling new heights, you'll learn to shed your perceived limitations, and gain the confidence to find new footholds in your professional and personal climb. As you scale the summits of self-knowledge, self-motivation, self-balance, self-regulation, self-respect, self-actualization and self-advocacy, you'll not only gain the skills to soar higher than before-you'll also gain a better sense of who you are and what drives you. Along the way, you'll learn to carve a path toward a kinder, healthier, and more productive relationship with yourself and the world around you.

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Want to accelerate your sales? Stop selling, and start connecting. Today's buyers are inundated with sales pitches coming at them from websites, peer reviews, social media, and email blasts. Is it any wonder they're overloaded, overwhelmed, and tuned out? The fact is, product-centered pitching simply doesn't cut it anymore. Buyers don't want to hear about your product's features-they want to hear about how it can solve their problems or help them reach their goals. In The Revenue Acceleration Playbook, sales and marketing expert Brent Keltner introduces a proven, go-to-market framework to increase personalization and authenticity across every step of the buyer journey-from initial buyer engagement and prospecting, to closing new deals and expanding customer relationships, to growing target market segments. Drawing on more than twenty successful company examples, Keltner shows you, step by step, how to build an authentic buyer journey that will generate more opportunities, higher account values, and faster segment growth. An essential handbook for CEOs, revenue leaders, go-to-market team members and everyone in between, The Revenue Acceleration Playbook is your guide to building a high-growth organization, from the sales floor to the executive suite.

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What if you cared for your life the way the NICU cares for its patients? Imagine standing over a newborn and whispering, "I hope you work your fingers to the bone chasing someone else's notion of the 'good life' until you're so exhausted you don't remember who you are or why you matter." It's unthinkable. Yet that's where many of us find ourselves as adults: depleted, feeling stuck, and certain that life's opportunities have passed us by. Isn't it time we treated ourselves with more care? In this remarkable book of personal and professional transformation, Sue Ludwig, a neonatal therapist, shares how her tiny patients in the NICU (neonatal intensive care unit) guided her to step off her hamster wheel of existence and into a new way of living. Through real patient stories, reflection, and practical tools, she reveals how, by following the lead of these in her care, she found her way to a more vibrant, purposeful, and impactful life than she ever imagined possible-and how you can, too. You can break out of survival mode, take charge of your energy, and redirect it toward development and growth-just as Ludwig's fragile NICU patients do. Moment by moment, baby step by baby step, chapter by chapter, you'll come to see that your energy and potential aren't gone. They're not even lost. They're simply waiting for you to reclaim them.

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An invaluable resource for educators looking to actively participate in reshaping education to include historically silenced voices in the classroom.Re-Storying Education is a process of dismantling old narratives taught in education and rebuilding new narratives that include all the voices that have created this place known as Canada today. This vital and timely book outlines how colonialism has shaped both the country and the public school system. Re-Storying Education uses an Indigenous lens, offering ways to put Indigenous education, history, and pedagogy into practice. It invites readers into an open dialogue in the pursuit of a more inclusive and just educational landscape.Drawing from her own experiences as an Indigenous student, educator, and administrator, in public and band-operated school systems, Indigenous academic Carolyn Roberts offers a deep understanding of how to support educators with Indigenous education and to create a nurturing and

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Help your loved one drink less, reduce your stress, save your relationshipIn a world that glorifies alcoholfrom signature cocktails to craft beerhelping a loved one with a drinking problem feels like a losing battle. You've begged, bargained, and demanded they stop, only to see consumption ramp up and your relationship break down. This approach enforces a vicious cycle of confrontation, shame, and more drinking. Author and filmmaker Maureen Palmer has been there, and she's found a better way.In You Don't Have to Quit, Palmer shifts the conventional abstinence-only mindset to one that encourages positive change and harm reduction. She interviews world experts who've created successful tools, techniques, and resources to help reduce or stop drinking entirely. Her twenty practical, science-backed strategies operationalize compassion and empathyand healthy boundariesto help your loved one drink less.With refreshing candor, Palmer shares her hard-won

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Change isn't an easy sell. And, in business, pivoting in a new direction requires teams to work together cooperatively. While a half-hearted agreement to adopt a common goal may get you short-term momentum, if you want to initiate lasting change that creates sustained action, you need to give your audience a reason to believe. You need, as the title of this book suggests, to say what they can't unhear.From renowned strategist, author, and speaker Tamsen Webster comes this compact and actionable guide that will get you thinking differently about where change comes from and how to initiate it. By introducing and exploring nine persuasion proverbs, Webster highlights the behavioral, cognitive, and psychological principles that underpin lasting change, and offers a powerful alternative to the standard tactics of influence and persuasion. The outlined concepts are easy to remember, simple to implement, and will give you the tools to transform any audience of lukewarm prospects in

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At some point in their careers, many women encounter the mirrored door—the place where, when presented with opportunities, we reflect inward and hesitate, deem we’re not ready or worthy enough to move forward whether that is to raise our hands or go for the next role. But there is a way to break through, and to overcome the gendered expectations that girls and women internalize over our lifetimes that create a hidden barrier that keeps us from reaching our full potential. Drawing on research, stories from her own career, and those of her students and the mid-late career women she has coached, Professor Ellen Taaffe explains why the five perils of success—being prepared to perfection, eager to please, trying to fit the mold, pushing too hard, and patiently performing and expecting rewards to follow—get us to a certain level, and then may prevent our taking the next step in our careers as expectations rise. She offers a new, empowering framework for navigating the challenges of the workplace with more awareness and expertise. With a firm grounding in research, Taaffe teaches us about the realities of the workplace, how it influences perceptions of women, and what we can do to overcome the distorted self-reflections that ultimately hold us back. A former Fortune 50 senior executive turned board director and professor, Taaffe is on a mission for women to have more seats and voices at the table of workplace decisions. In The Mirrored Door, she guides us to assess ourselves and our situations realistically so that we can take charge of our career success and take the lead in our lives.

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If you or your loved one are one of the 18 million people worldwide diagnosed with cancer each year, you know exactly how overwhelming and scary the journey is. In this valuable patient and caregiver guide, Bill Potts — entrepreneur, business leader, IRONMAN triathlete, and five-time cancer survivor — tells you everything you need to know to take on this fight. With empathy and honesty, he explains exactly what to expect, and shares lessons and important tips you can put into action all the way: from diagnosis, to treatment, to remission, to cure — and how to face setbacks on your road to recovery. You’ll learn how to advocate for yourself, how to pick and manage your care team, and how to care for yourself emotionally and mentally. You’ll find out how to make your treatment days more comfortable, manage side effects, and understand test results. You’ll also find important information on diet, exercise, wellness, and staying active, as well as insights on how treatment and disease affects your immune system. With special sections for people wanting to support a loved one with cancer, facing and making peace with death, and recalibrating your priorities to get the most out of the life you have now, you’ll gain the knowledge and tools you need to manage this journey — from someone who is walking the path alongside you.

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It's 2 p.m.do you know what you're making for dinner? That's the struggle most of us face every day, and the more complicated life gets, the more stressful the simple act of deciding what to feed your family can feel. But if you love food and eating well, you're more than up for the challenge! And Claire Tansey's latest book is here to make it easy, fast, delicious and fun.Dinner, Uncomplicated frees you from the pressure of the evening meal with simple and satisfying recipes for every night of the week: the ones with the luxury of 45 minutes and the ones when the whole family needs to eat right now. These 90 inspired and easy-to-follow recipes are simple to shop for, efficient to prep and quick to clean up, and the dinners they make are flavourful, nourishing and always crowd-pleasing. What's more, the recipes and techniques in this invaluable book are designed to suit every type of meal planner, whether you like to schedule your week, batch and freeze, fly by the se

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The power of forgiveness can be yours.From bestselling author, mental health expert, restorative justice advocate, and trauma survivor Shannon Moroney comes a transformative tool to guide and support you along the life-changing journey to forgiveness.Informed by over a decade of work providing individual therapy and facilitating forgiveness retreats and workshops across a wide spectrum of settingsfrom large city conferences to tiny fly-in Arctic communitiesHeal For Real walks you through a proven curriculum that has helped thousands to make peace with the past, and achieve post-traumatic growth.Through hands-on activities, reflections, and inspirational stories and quotes, Moroney takes you through the steps of defining what forgiveness meansand doesn't meanto you, and provides practical strategies that will help you offer and receive it. Along the way, you'll also gain insight from the forgiveness journeys of incredible individualsincluding Sha

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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

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The secret to work relationships that sing from a top thought-leader in coaching Have you ever had the experience of working with someone . and they just didn't "get" you? For whatever reason, they do all the things that wind you up, put you off and drive you nuts. And have you ever had the experience of working with someone . and you just didn't "get" them? You couldn't figure out what made them tick, and you know you were underwhelming as a manager and leader for them. Of course, you have. We all have. And why, we wonder, do those experiences keep happening? Particularly when we've also experienced the opposite: great working relationships that soar. In How To Work with (Almost) Anyone, internationally bestselling, celebrated author Michael Bungay Stanier (MBS) shares a tested process that sets up working relationships for the best possible success. It shows you how to communicate about who you are and what brings out the best and the worst in you. It gives you the tools to talk with your colleagues about each of your operating manuals, and to set a social contract for how you'll work together (not just what you'll be working on). It teaches you how to keep relationships strong and healthy, clear and clean. Not every relationship can be rainbows and unicorns and free-flowing ginger beer. But everyone who relates can do a better job at amplifying the best of each other, navigating the dark spots, and staying resilient and generous. With How To Work with (Almost) Anyone, MBS reveals the secret to better, more successful relationships.

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You know your company is amazing. You say your company is amazing. But why should your customers believe you? In a crowded consumer courtroom full of shady advertisers claiming to be the best, fastest, and most caring, your brand is literally on trial — and you had better deliver the proof. In Prove It, StoryFuel founder Melanie Deziel and master of influence Phil M. Jones show you how to leverage every content marketing tool in the box to blast through doubt and win the case with your customers. Using real-world examples from trusted brands across dozens of industries, they’ll walk you step-by-step through the process of identifying and categorizing your business promises — even the ones you don’t realize you’re making. You’ll learn how to apply strategies like corroboration, demonstration, and education to a marketing context to show — not tell! — the convenience of your offerings, your comparability with the competition, your connection to your community, your competence in your industry, and your commitment to your values. And you’ll discover the right format and platform to deliver each type of evidence to make sure your “jury of consumers” connects with your case. It’s time to stand out from all the brands that shout “trust us, we’re great!” at a skeptical audience. Your customers are waiting for you to prove it. So pick up this book and find out how.

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Superfans aren't just for pop stars and NBA teams. What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? In Creating Superfans, entrepreneur, keynote speaker, and fan-engagement guru Brittany Hodak shares the proprietary five-step SUPER Fan System she developed running successful campaigns and products for globally known brands including Walmart, Disney, Amazon, Katy Perry, the Boston Red Sox, and more. With her trademark mix of humor and sharp business insights, she combines entertaining stories from her years of working with major stars like Dolly Parton and KISS with case studies of familiar brands and companies to illustrate the effective and easy-to-master system for transforming customers into passionate advocates of your brand. You'll learn how to: - Define, understand, and share your own unique brand story - Better capture, understand, and utilize customer feedback - Connect your brand's story to your individual customers' stories - Make exceeding customer expectations business-as-usual - Regularly earn and capitalize on customer referrals You'll also get checklists, exercises, and easy-to-implement tools that will have you building your very own legion of superfans right away. Whether you're launching a career as a recording artist, running a tech startup, or helming a hundred-year-old brand, you, too, can tap into the power of superfandom.

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The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves.We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots capable of everything from advanced manufacturing to complex surgery. Automation, algorithms, and AI will transform every facet of daily life, but are we prepared for what that means for the future of work, leadership, and creativity? While many already fear that robots will take their jobs, rapid advancements in machine intelligence raise a far more important question: what is the true potential of human intelligence in the twenty-first century?Futurist and global nomad Mike Walsh has synthesized years of research and interviews with some of the world's top business leaders, AI pioneers and data scientists into a set of 10 principles about what it takes to succeed in the algorithmic age. Across disparate cultures, industries, and timescales, Walsh brings to life

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