Search results for ""author stephen p. osborne""
Edward Elgar Publishing Ltd Handbook of Innovation in Public Services
Innovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services.Leading researchers from across the globe review the state-of-the-art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.Contributors include: D. Alexander, R. Andrews, S. Baines, J. Barlow, C. Barton-Sweeney, V. Bekkers, G.A. Boyne, J.M. Bryson, K. Brown, M. Carter, C. Chew, B.C. Crosby, M. Considine, I. Cunningham, J. Edler, M. Farr, S. Goldfinch, T. Greenhalgh, J. Hartley, G. Harvey, B. Head, B. Jæger, A. Johnston, P. Joyce, R. Keast, T. Kinder, J.M Lewis, C. Longley, L.E. Lynn, Jr., F. Lyon, K. McLaughlin, M.P. Mandell, M. Macaulay, F. Macfarlane, M. Martin, V. Mele, I. Miles, D. Nickson, H. Noke, D. Norris, Z. Radnor, M.L. Rhodes, N.C. Roberts, K. Strokosch, J.M Svara, J. Torfing, E. Uyarra, R.M. Walker, J. Wallis, J. Waterhouse, R. Wilson, P. Windrum
£48.95
Springer Verlag, Singapore Public Service Innovations in China
This edited volume presents case studies of the transformation of China’s public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory building is needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system.
£80.99
Edward Elgar Publishing Ltd Handbook of Innovation in Public Services
Innovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services.Leading researchers from across the globe review the state-of-the-art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.Contributors include: D. Alexander, R. Andrews, S. Baines, J. Barlow, C. Barton-Sweeney, V. Bekkers, G.A. Boyne, J.M. Bryson, K. Brown, M. Carter, C. Chew, B.C. Crosby, M. Considine, I. Cunningham, J. Edler, M. Farr, S. Goldfinch, T. Greenhalgh, J. Hartley, G. Harvey, B. Head, B. Jæger, A. Johnston, P. Joyce, R. Keast, T. Kinder, J.M Lewis, C. Longley, L.E. Lynn, Jr., F. Lyon, K. McLaughlin, M.P. Mandell, M. Macaulay, F. Macfarlane, M. Martin, V. Mele, I. Miles, D. Nickson, H. Noke, D. Norris, Z. Radnor, M.L. Rhodes, N.C. Roberts, K. Strokosch, J.M Svara, J. Torfing, E. Uyarra, R.M. Walker, J. Wallis, J. Waterhouse, R. Wilson, P. Windrum
£220.00
