Search results for ""author arvind sathi""
Palgrave Macmillan Cognitive (Internet of) Things: Collaboration to Optimize Action
This book explores cognitive behavior among Internet of Things. Using a series of current and futuristic examples – appliances, personal assistants, robots, driverless cars, customer care, engineering, monetization, and many more – the book covers use cases, technology and communication aspects of how machines will support individuals and organizations. This book examines the Cognitive Things covering a number of important questions: • What are Cognitive Things? • What applications can be driven from Cognitive Things – today and tomorrow? • How will these Cognitive Things collaborate with each and other, with individuals and with organizations? • What is the cognitive era? How is it different from the automation era? • How will the Cognitive Things support or accelerate human problem solving? • Which technical components make up cognitive behavior? • How does it redistribute the work-load between humans and machines? • What types of data can be collected from them and shared with external organizations? • How do they recognize and authenticate authorized users? How is the data safeguarded from potential theft? Who owns the data and how are the data ownership rights enforced? Overall, Sathi explores ways in which Cognitive Things bring value to individuals as well as organizations and how to integrate the use of the devices into changing organizational structures. Case studies are used throughout to illustrate how innovators are already benefiting from the initial explosion of devices and data. Business executives, operational managers, and IT professionals will understand the fundamental changes required to fully benefit from cognitive technologies and how to utilize them for their own success.
£25.19
MC Press, LLC Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships
Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program based in business values that appeal to senior management and a solution architecture that utilizes the fast, intelligent, and productive capabilities of CEA. Exploring the internet's impact on consumer power, this book reflects on the sophistication of business markets in multisupplier management, electronic gateways, and customer and product data across the supply hierarchy.
£20.58
