Search results for ""author anne bruce""

Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including:Communication SkillsPunctualityDecision MakingEmpowerment and DelegationTechnical Skill DevelopmentPeople Skills and Relationship-buildingCoaching OthersCustomer CareAttitudeHandling Personal ProblemsCreativity and InnovationMeeting DeadlinesLeadership SkillsNegotiation SkillsAppearanceSelf-esteem and ConfidenceEfficient Use of TimeProblem Solving and Conflict ResolutionTeamworkEmotional IntelligenceOverall ProductivityLoyaltyResistance to ChangeProject ManagementSafetyGoal SettingMotivation and Morale BuildingCommon Sense and Good JudgmentPersonal Growth and DevelopmentProfessional Growth and Intentional Learning

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One of the first books in McGraw Hill’s NEW Business Essentials Series—providing a how-to guide to develop powerful, engaging, and effective presentations for today’s new world of work.Presentation Essentials covers the skills you need to feel totally confident in your presentation development and delivery. Organized in three easy-to-digest sections—The Essentials, The Essentials Applied, and Beyond the Essentials—this book provides feedback tools and assessments, a thorough explanation of key presentation topics including structure and storytelling, and is sprinkled with stunning illustrations throughout. You’ll walk away feeling fully prepared to put your sharpened skills into action right away.Whether you are in a one-on-one meeting with your supervisor or pitching a new idea to a packed conference room of peers and leaders, knowing how to craft and deliver engaging presentations is an essential skill in every line of business. Confidence is key in every presentation—and sharpening your skills is the most direct route to building it.Presentation Essentials includes: Lessons including how to build your signature style, structure a powerfully engaging presentation, unleash the power of storytelling, and understand the different type of presentations "Essential Takeaways" at the end of each chapter ensure you walk away remembering special key points Part I includes everything you need to know about crafting powerful presentations, memorable catchphrases, one-liners, and visually stunning slides Part II begins with a presentation skills self-assessment and guides you to apply the essentials in various presentations including speeches, training, information delivery, persuasive talks, and more Part III includes a skills feedback tool, information on delivering presentations for a living (as a speaker, trainer, coach, or consultant), and more

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THE SECOND INSTALMENT IN THE HANNE WILHELMSEN SERIESThe detective hunts down a serial rapist - but can she find him before a father devastated by an attack on his daughter takes the law into his own hands?The Oslo police are baffled. Crime scenes are being found covered with blood, but there is no victim. Only an odd series of numbers is left behind. When a girl is brutally raped in her apartment, Detective Hanne Wilhelmsen is charged with solving the case. Hanne quickly notices strange similarities with the blood-stained crime scenes. But the victim's father has started an independent hunt for the rapist... and Hanne will have to race against time to prevent a victim becoming a vigilante.

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THE FIFTH INSTALMENT IN THE HANNE WILHELMSEN SERIES.The edgy detective investigates a brutal series of murders while dealing with tragedy closer to home.Chief Prosecutor Sigurd Halvorsrud's wife is found dead in front of the fireplace in the family living room. The cause of death is instantly apparent - she has been brutally decapitated. Halvorsrud immediately falls under suspicion. Then a journalist at one of Oslo's largest newspapers is found beheaded. What links these two horrifically violent crimes?Detective Inspector Hanne Wilhelmsen is called in to lead the investigation with her old colleague Billy T. But the most demanding task that Hanne Wilhelmsen has ever faced in her career clashes with the worst crisis in her personal life. Cecilie, the woman she lived with for almost twenty years, is seriously ill. Wilhelmsen must ask herself: is the truth worth chasing at all costs?

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THE TENTH INSTALMENT IN THE HANNE WILHELMSEN SERIES.Don't miss this unforgettable, explosive finale to Anne Holt's bestselling Hanne Wilhelmsen series.In 2001, three year old Dina is killed in a tragic car accident. Not long thereafter Dina's mother dies under mysterious circumstances, and Dina's father Jonas is convicted of her murder.In 2016, the cold case ends up on the desk of Detective Henrik Holme, who tries to convince his mentor Hanne Wilhelmsen that the father might have been wrongly convicted. Holme and Wilhelmsen discover that the case could be connected to the suicide of an eccentric blogger as well as the kidnapping of the granddaughter of a EuroJackpot millionaire.

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THE THIRD INSTALMENT IN THE HANNE WILHELMSEN SERIES.The manager of a children's home is dead and a twelve-year-old tearaway is on the run.In an orphanage outside Oslo, a twelve-year-old boy is causing havoc. The institution's ageing director, Agnes Vestavik, sees something chilling in Olav's eyes: sheer hatred. When Vestavik is found murdered at her desk late at night, stabbed in the neck with a kitchen knife - with Olav nowhere to be found - the case goes to Hanne Wilhelmsen, recently promoted to superintendent in the Oslo police. Hanne suspects that Olav witnessed the murder and fled, and she orders an investigation of the orphanage staff. But this, however, is one case where her instincts are leading her astray.Meanwhile, Olav makes his way to his mother's apartment in central Oslo. When police finally catch up to him, Olav will lead them on a chase that will upend all of their assumptions.

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THE SIXTH INSTALMENT IN THE HANNE WILHELMSEN SERIES. A high-profile murder brings Hanne back to the city she fled in the wake of heartbreak.When celebrity chef Brede Ziegler is discovered stabbed to death on the steps of the Olso police headquarters it sends a shockwave through the city's in-crowd. Ziegler had lots of famous friends, is there a culprit among them - or was this a random act of violence?Police investigator Billy T. takes on the case, but is met with conflicting information about what kind of man Ziegler was. It seems nobody really knew the dead man - including his glamorous wife, the restaurant co-owner and the editor of his memoir. While Billy T. struggles to break the case, Hanne Wilhelmsen returns to Oslo after a six-month absence. Since the death of her partner Cecilie, Hanne has been in self-imposed exile. Hanne discovers that not only had Ziegler been stabbed, but he had also ingested a lethal dose of painkillers. As the plot thickens, Hanne and Billy T. are pulled deeper into the nefarious world in which Ziegler lived. Was he who he said he was? And can those who claim to have known him best be trusted?

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BE ONE OF THE FIRST TO DISCOVER THE GRIPPING NEW MYSTERY FEATURING DETECTIVE WILLIAM WISTING . . .When true crime fanatic Astri Arctander disappears, Detective William Wisting is called upon to investigate.Alongside her fellow amateur sleuths, Astri had been trying to uncover what really happened to Ruby Thompson, a backpacker whose body was recently discovered in Palamós, Spain.Astri was ready to unmask Ruby’s killer. Then she vanished.Wisting is determined to solve the case – to find justice for Ruby, and to bring Astri home unharmed.But he soon finds himself at the heart of a dark and twisted cat-and-mouse chase, that will take him from the snowy depths of Norway to the hot Catalan hills.Wisting is willing to go to extreme lengths to find the truth. But his enemy will go further to keep it buried – and the closer Wisting gets, the more dangerous they become . . .Praise for Jørn Lier Horst:'Tense, fast-paced . . . compelling' Sunday Times'Relentlessly exciting . . . creates a sense of real menace' The Times'Jørn Lier Horst writes some of the best Scandinavian crime fiction available. His books are superbly plotted and addictive, the characters wonderfully realised ' Yrsa Sigurðardóttir,

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Set between the icy streets and dark forests of Norway, The Katharina Code is a heart-stopping story of one man's obsession with his coldest case. Atmospheric, gripping and suspenseful; this is Nordic Noir at its very best.You loved Wallander, now meet Wisting . . .'Horst, a former Norwegian police detective, is often compared to Sweden's Henning Mankell for his moody, sweeping crime dramas' NEW YORK TIMES___________Katharina went missing twenty-four years ago.Each year on the anniversary of her disappearance Chief Inspector William Wisting visits her husband, the man he could never help. He re-reads her files, searching for the answer he could never find. The code he could never solve.Until now.This year is going to be different.Another woman is missing.And so is Katharina's husband. Wisting has to find him, but is he rescuing a dear friend, or playing a deadly game? ___________SOON TO BE A MAJOR TV SERIES FROM THE PRODUCERS BEHIND WALLANDER AND THE GIRL WITH THE DRAGON TATTOO2018 Nordic Noir Thriller of the Year, Winner of the prestigious Petrona Award for Best Scandinavian Crime Novel & Longlisted for the CWA International Dagger Award'Up there with the best of the Nordic crime writers' The TimesJørn Lier Horst is one of the most brilliantly understated crime novelists writing today' The Sunday Times'A well-crafted, atmospheric, character-driven thriller- I couldn't put it down!' Alex Dahl, author of The Boy At The Door

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The chilling and heart-pounding new novel from Norwegian superstar Jørn Lier Horst THE INSPIRATION FOR THE HIT BBC FOUR SHOW WISTING 'Up there with the best of the Nordic crime writers' THE TIMES'Tense, fast-paced, compelling' SUNDAY TIMES________ Five years ago, serial killer Tom Kerr was imprisoned. Today, he's out to reveal the resting place of his final victim.However, Detective Wisting is taking no chances. Kerr is chained and handcuffed. The police have dogs and guns. But minutes after entering the forest, Wisting's officers lie broken and bleeding. And Kerr has vanished into the woods. Too late, Wisting realises their error. What's worse, Kerr had an accomplice who was never caught . . . Now two murderers are on the loose - and Wisting has just hours to find them . . .________ 'One of the most brilliantly understated crime novelists writing today' Sunday Times 'Horst, a former Norwegian police detective, is often compared to Sweden's Henning Mankell for his moody, sweeping crime dramas' New York Times

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The stunning conclusion to Anne Holt's phenomenal series featuring Johanne Vik and Adam Stubo.On a summer's day, Johanne Vik arrives at the home of her friends Jon and Ellen Mohr and was greeted by a scene of devastation: their young son, left unattended, has tragically fallen to his death.Meanwhile, Oslo is under attack. An explosion has torn the city apart and newly qualified police officer Henrik Holme is the only one available to attend the Mohr household. As Holme investigates, he casts doubt on the claim that the death was a tragic accident and calls upon Johanne's profiling expertise to understand what really happened. But neither realise that those involved are determined to hide the truth - no matter what. Before the summer is over, more shocking deaths will occur...

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Four people are found shot dead at the luxury home of the Stahlbergs, one of Oslo's wealthiest dynasties and notorious for highly publicised infighting. Three of the dead are members of the family and the fourth victim is a seeming nobody. With so many years of bad blood, it's hard to narrow down a shortlist of suspects. Hanne Wilhelmsen is drafted in to untangle the family's complex, bitter history and find the killer.Working with her longtime police partner Billy T., the pair unearth numerous motives for the murders; each surviving member of the Stahlberg family had good reason to want the victims dead. But as Hanne digs deeper she comes to believe there is a bigger secret concealed by the lies. As she draws closer to the truth, Hanne will once again risk everything for justice.The seventh instalment in the sensationally gripping Hanne Wilhelmsen series.

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Get into the business of speaking and training. There are dozens of books on public speaking. But only Speak for a Living will show you how to launch, build, and sustain a successful speaking and training career. Wondering whether making the leap into this industry is for you? In this revised and expanded edition, authors Anne Bruce and Sardék Love offer updated strategies for navigating the public-speaking business. Their new material on social media and website marketing will help you find your niche and create a unique brand that reaches the right audience. They’ll show you how to diversify your services in an increasingly globalized industry, whether through booking international gigs, getting published, or developing new products. And they’ll use their years of experience to help you avoid the mistakes so many speakers and trainers make. Speak for a Living also has field-tested tools and checklists that all speakers and trainers will find valuable, whether they’re new to the profession or old pros. Use them to identify ideal clients, prepare for any presentation, and become a meeting or event planner’s dream speaker. And if you want to sharpen your performance skills, the book has a whole chapter on how to take your abilities to the next level. Speak for a Living is the ultimate insider’s guide. Use it to gain insight into the professional speaking lifestyle and become the speaker or trainer people request again and again.

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'Horst is brilliant on the day-to-day details of investigation, while keeping tension to the end' SUNDAY TIMES'Horst, a former Norwegian police detective, is often compared to Sweden's Henning Mankell for his moody, sweeping crime dramas' NEW YORK TIMESIf you loved Wallander, meet Wisting - your next Scandi crime obsession . . .15 years ago, Simon Meier walked out of his house and was never seen again.With no leads, the case quickly ran cold. Until now. Because one day ago, politician Bernard Clausen died. And in his cabin on the Norwegian coast, police make a shocking discovery. Boxes of bank notes, worth millions of dollars. Collecting dust.Chief Inspector William Wisting thinks it could link to Meier's disappearance.But solving both cases will mean working with an old adversary, and delving into a dark underworld - which leads closer to home than he could have imagined . . .Fans of Jo Nesbo and Stieg Larsson will be captivated by this thrilling and atmospheric read from the award-winning Nordic crime writer.'Plotting reigns supreme' Barry Forshaw, Financial Times__________'Jørn Lier Horst writes some of the best Scandinavian crime fiction . . . His books are superbly plotted and addictive, the characters wonderfully realized' Yrsa Sigurdardóttir'One of the most brilliantly understated crime novelists writing today' Sunday Times'Up there with the best of the Nordic crime writers' Marcel Berlin, The TimesTHE INSPIRATION FOR THE TV SERIES WISTING FROM THE PRODUCERS BEHIND WALLANDER AND THE GIRL WITH THE DRAGON TATTOO

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A chilling letter. A wrong conviction. One last chance to find the real killer . . . The chilling and heart-pounding new novel from Norwegian superstar Jørn Lier HorstINSPIRATION FOR THE HIT BBC FOUR SHOW WISTING'Up there with the best of the Nordic crime writers' THE TIMES_______In 1999, seventeen-year-old Tone Vaterland was killed on her way home from work.Desperate for a conviction the police deemed the investigation an open-and-shut case and sent her spurned boyfriend, Danny Momrak, down for murder.But twenty years later William Wisting receives a puzzling letter. It suggests the wrong man was convicted for Tone's death.And the real murderer is still out there.Wisting is quickly thrown into a terrifying race against time where he must find the sender, decipher this mysterious letter and catch the real killer - before they strike again . . ._______Praise for Jørn Lier Horst'Horst, a former Norwegian police detective, is often compared to Sweden's Henning Mankell for his moody, sweeping crime dramas' New York Times'Jørn Lier Horst writes some of the best Scandinavian crime fiction . . . His books are superbly plotted and addictive, the characters wonderfully realized' Yrsa Sigurdardóttir'One of the most brilliantly understated crime novelists writing today' Sunday Times

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'Tense, fast-paced, compelling' Sunday TimesDetective William Wisting returns for another spine-tingling mystery. . . When the body of an Australian backpacker is found in Spain, an online group of amateur true crime sleuths springs up around the world, attempting to solve the mystery of her death.Foremost on the message boards is Astri, a young Norwegian woman whose feverish pursuit takes her closer than anyone else to solving the case.But just as she prepares to publicly unravel the mystery, she goes offline.No one in the group has heard from her since.When William Wisting is sent to investigate, he is plunged deep into a fascinating world of unorthodox investigators, whose connections are as vague and varied as their abilities. But in a dangerous case where nothing is as it seems, these online detectives may be the best hope he has for solving the mystery - before another victim falls . . .'Relentlessly exciting' TimesWhen the body of an Australian backpacker is found in Spain, an online group of amateur true crime sleuths springs up around the world, attempting to solve the mystery of her death.Foremost on the message boards is Astri, a young Norwegian woman whose feverish pursuit takes her closer than anyone else to solving the case.But just as she prepares to publicly unravel the mystery, she goes offline.No one in the group has heard from her since.When William Wisting is sent to investigate, he is plunged deep into a fascinating world of unorthodox investigators, whose connections are as vague and varied as their abilities. But in a dangerous case where nothing is as it seems, these online detectives may be the best hope he has for solving the mystery - before another victim falls . . .'Relentlessly exciting' TimesPraise for Jørn Lier Horst'Horst, a former Norwegian police detective, is often compared to Sweden's Henning Mankell for his moody, sweeping crime dramas' New York Times'Jørn Lier Horst writes some of the best Scandinavian crime fiction . . . His books are superbly plotted and addictive, the characters wonderfully realized' Yrsa Sigurdardóttir'One of the most brilliantly understated crime novelists writing today' Sunday Times

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Police officer Alexander Blix and celebrity blogger Emma Ramm join forces to track down a serial killer with a thirst for attention and high-profile murders, in the first episode of a gripping new Nordic Noir series… ‘Grim, gory and filled with plenty of dark twists … There’s definitely a Scandinavian chill in the air with this fascinating read that loses none of its terror and fun in translation’ Sun ‘An exercise in literary tag-teaming from two of Norway’s biggest crime writers with a bold new take on the serial-killer-as-twisted-artist … the start of a series with potential’ Sunday Times –––––––––––––––––––––––– Oslo, 2018. Former long-distance runner Sonja Nordstrøm never shows at the launch of her controversial autobiography, Always Number One. When celebrity blogger Emma Ramm visits Nordstrøm’s home later that day, she finds the door unlocked and signs of a struggle inside. A bib with the number ‘one’ has been pinned to the TV. Police officer Alexander Blix is appointed to head up the missing-persons investigation, but he still bears the emotional scars of a hostage situation nineteen years earlier, when he killed the father of a five-year-old girl. Traces of Nordstrøm soon show up at different locations, but the appearance of the clues appear to be carefully calculated … evidence of a bigger picture that he’s just not seeing… Blix and Ramm soon join forces, determined to find and stop a merciless killer with a flare for the dramatic, and thirst for attention. Trouble is, he’s just got his first taste of it… –––––––––––––––––––––––– ‘This tale often surprises or shifts in subtle ways that are pleasing and avoid cliché. As the opener for a new series this is a cracker, long live the marriage of Horst and Enger’ New Books Magazine ‘Death Deserved is a fast-moving, punchy, serial killer investigative novel with a whammy of an ending. If this is the first in the Blix and Ramm series, then here’s to many more!’ LoveReading ‘A stunningly excellent collaboration from Thomas Enger and Jorn Lier Horst …. It’s a brutal tale of fame, murder, and reality TV that gets the pulse racing’ Russel McLean ‘Now — what happens when you put two of the most distinguished writers of Nordic noir in tandem? Death Deserved by Thomas Enger and Jørn Lier Horst suggests it was a propitious publishing move; a ruthless killer is pursued by a tenacious celebrity blogger and a damaged detective’ Financial Times ‘A clever, gripping crime novel with personality, flair, and heart’ Crime by the Book

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'Creepy, atmospheric and darkly comic' – C. J. Tudor 'Bakkeid is already big and his work is only going to get bigger and better '– Daily Record Disgraced, damaged former police officer Thorkild Aske has stopped taking his painkillers after his last experience searching for the missing in northern Norway. Wracked by withdrawal and desperate for work, he reluctantly agrees to investigate the disappearance of two schoolgirls for bestselling crime writer Milla Lind – but he soon discovers that Lind’s interest in the case is not, as she claims, simply research for her latest novel. When Thorkild discovers that her previous investigator was murdered on the job, no-one will explain why – all he has to go on are files about unrelated cases from all across Norway. Oh, and his ex-wife wants to talk. What could possibly go wrong? By the winner of the Riverton Prize 2021 Praise for the Thorkild Aske series: 'Stephen King has got himself a Norwegian crime heir' - Ekstra Bladet 'Wonderfully creepy' - Daily Mail 'A gripping, atmospheric novel and a first outing for Aske. More are promised – I can't wait' - Saga 'At a stroke, Bakkeid has entered the upper echelons of Norwegian crime writing' - Barry Forshaw

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'Wonderfully creepy ... This is a spectacular debut' Daily Mail The first in a new Norwegian crime series by the winner of the Riverton Prize 2021 introducing disgraced ex-Chief Inspector Thorkild Aske, a damaged man with a complicated past Fresh out of prison and a stint in a psychiatric hospital, disgraced ex-policeman Thorkild Aske only wants to lose himself in drugged dreams of his beloved Frei. Wild, unknowable Frei. The woman he loved. The woman he has lost forever. Yet when Frei’s young cousin goes missing off the Norwegian coast and Thorkild is called in by the family to help find him, dead or alive, Thorkild cannot refuse. He owes them this. Tormented by his past, Thorkild soon finds himself deep in treacherous waters. He’s lost his reputation – will he now lose his life? The second Thorkild Aske mystery, Scatter Her Ashes, is out now

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Leaders Start to Finish: A Road Map for Developing Top Performers focuses on developing effective leadership training programs that produce leaders with an engaged, “I can” leadership attitude. This book addresses the question of how to create high-performing, authentic leaders at all levels of an organisation, from front-line employees through senior management. In offering pragmatic, realworld solutions and detailed instructions on how to build a leadership training program from the ground up, Leaders Start to Finish will help you develop your staff into efficient, respected managers and leaders.

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The Old Town of Edinburgh has everything. At the highest point is a huge castle. At the foot of the hill there's a palace. Between them are secret gardens, a museum full of toys, a statue of the world famous Greyfriars Bobby, and much more besides. There were murders here too (think of Burke and Hare). There's mystery - is preacher John Knox really buried under parking space 44? And then there are the ghosts of Mary King's Close. You can find out about all this and more in this guide. Read the tales of the Old Town, check out the short quizzes and the Twenty Questions page (all the answers are given), and you'll have plenty to see and do.

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