Search results for ""Gallup Press""

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.

Read more less

How can you discover your children’s unique talents? And how can you use your own talents and strengths to be the most effective and supportive parent possible? Strengths Based Parenting addresses these and other questions on parents’ minds. But unlike many parenting books, Strengths Based Parenting focuses on identifying and understanding what your children are naturally good at and where they thrive — not on their weaknesses. The book also helps you uncover your own innate talents and effectively apply them to your individual parenting style. You’ll find stories, examples and practical advice as well as a strengths assessment access code for parents and one for kids, so you can take the first step to discovering your innate talents and those of your children. Grounded in decades of Gallup research on strengths psychology — as highlighted in Gallup’s StrengthsFinder 2.0, which has sold nearly 5 million copies to date — Strengths Based Parenting shows you how to uncover your kids’ top talents and your own

Read more less

Six Sigma changed the face of manufacturing quality. Now, Human Sigma is poised to do the same for sales and services. Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success. What would your company look like if you could increase the revenue and profitability potential of every customer by more than 20 percent? What if you could double the productivity of every employee? And what if these two phenomena together could drive overall organisational performance exponentially? What would your company look like? And how would you go about creating this kind of change? One thing is certain: Business leaders are never going to inspire higher levels of employee productivity and build more passionate customer relationships by doing the same things they have tried for the past 25 years. Business leaders need something fresh. Something new. The last thing they need is more of the same old conventional wisdom about “satisfying” their employees and their customers. Based on solid research by The Gallup Organisation, Human Sigma will appeal to senior leaders and line managers alike who are looking for a way to dramatically increase productivity, retain a base of high value customers, and improve overall business performance. Human Sigma is: Rigorous: Based on research involving hundreds of companies, and over 10 million employees and 10 million customers around the world. Innovative: Cutting-edge management science supported by data, including brain imaging research into customer’s emotional connections to the companies they love. Practical: The principles in the book were developed from observations of real-life successes, not some fictional freaks-of-nature that exist only in a laboratory. As such, the lessons contained in the book have been tested in the real world, and can be applied in many situations. Interactive: The book contains a code that can be used to estimate the potential value of Human Sigma to readers’ organisations.

Read more less

Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. Included with this re-release of First, Break All the Rules: updated meta-analytic research and access to the Clifton StrengthsFinder assessment, which reveals people’s top themes of talent, and to Gallup’s Q12 employee engagement survey, the most effective measure of employee engagement and its impact on business outcomes. What separates the greatest managers from all the rest? They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favourites. In this long-time management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial firms. Whatever their circumstances, the managers who ultimately became the focus of Gallup’s research were those who excelled at turning each individual employee’s talent into high performance. Gallup has found that the front-line manager is the key to attracting and retaining talented employees. This book explains how the best managers select an employee for talent rather than for skills or experience, set expectations, build on each person’s unique strengths rather than trying to fix his or her weaknesses, and get the best performance out of their teams. And perhaps most important, Gallup’s research produced the 12 simple statements that distinguish the strongest departments of a company from all the rest. First, Break All the Rules is the first book to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction and the rate of turnover. First, Break All the Rules presents vital performance and career lessons for managers at every level — and best of all, shows you how to apply them to your own situation.

Read more less

CliftonStrengths for Students— which includes a unique access code to take the CliftonStrengths assessment — helps students discover and develop their strengths and reach their potential. Discover and develop your strengths — in university and beyond! University is a chance for you to start fresh. You get to learn and grow in ways that will amaze you. You get to write your own story. So what do you want your university story to be? As a student, you have the opportunity every day to search for patterns in your actions, learn from them and use them to make the most of your life experiences, now and in the future. To do that, you need a solid understanding of where and when you’re at your best: your strengths. CliftonStrengths for Students will help you discover and develop your strengths — and reach your full potential. This book includes an access code to take the CliftonStrengths assessment. After you take the assessment, you’ll get a list of your top five themes of talent, which are the themes you lead with. Once you know what your leading themes are, you can begin to turn them into strengths. CliftonStrengths for Students will also give you suggestions for developing and using your strengths in university and in the real world. If you understand and apply your strengths, your university journey — and the rest of your life — will be happier, more fulfilling and more successful. That’s the point of developing your strengths. When you do more of what you do best, you build your life around your areas of greatness. So let’s get started. Your strengths journey begins here!

Read more less

The rising unhappiness that leaders didn’t see That’s because while leaders pay close attention to measures like GDP or unemployment, almost none of them track their citizens’ wellbeing. The implications of this blind spot are significant and far-reaching—leaders missed the citizen unhappiness that triggered events ranging from the Arab uprisings to Brexit to the election of Donald Trump. What are they going to miss next? Grounded in Gallup’s global research, Blind Spot makes the urgent case that leaders should measure and quantify wellbeing and happiness—how citizens’ lives are going—and shows them how. It also discusses the five key elements of a great life and where the world needs to improve in each of them to better the lives of people everywhere.

Read more less

People will ask you throughout your life, “Where do you work?” and “What do you do?” They never ask you, “What are you building?” When conversations change to “What are you building?” the world will change. Written for anyone trying to figure out how to make the most of their lives, Born to Build seeks to inspire entrepreneurs and ambitious, self-motivated people to build something that will change the world. A builder’s venture could be a small business that grows into a mammoth enterprise, a thriving new division in an existing company, a nonprofit, a social enterprise, a church, a school — anything that creates economic growth and makes a lasting impact on society. Born to Build is written by Gallup Chairman and CEO Jim Clifton and Sangeeta Badal, Ph.D., Principal Scientist for Gallup’s Entrepreneurship and Job Creation initiative, and is grounded in years of research. This book goes beyond the conventional economics-based business training and instead offers a uniquely psychological approach to venture building. It gives readers the tools and techniques they need to understand who they are, what motivates them and what they can build — and how. By following the practical steps in Born to Build, readers will have the tools to build a sustainable and profitable venture of any size from scratch.

Read more less

Packed with 52 discoveries from Gallup’s largest study on the future of work, It’s the Manager shows leaders how to adapt their organizations to rapid change, ranging from new workplace demands to managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers, and attracting – and keeping – today’s best employees. Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It’s your managers. While the world’s workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years. The new workforce – especially younger generations – wants their work to have deep mission and purpose, and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently, and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. When you build great managers -- ones who can maximize the potential of every team member -- you will see organic revenue and profit growth, and you will deliver to a every one of your employees what they most want today: a great job and a great life. This is the future of work.

Read more less

Every moment matters. Each of us has an invisible bucket. When our bucket is full, we feel great. When it’s empty, we feel awful. Yet most children (and many adults) don’t realize the importance of having a full bucket throughout the day. In How Full Is Your Bucket? For Kids, Felix begins to see how every interaction in a day either fills or empties his bucket. Felix then realizes that everything he says or does to other people fills or empties their buckets as well. Follow along with Felix as he learns how easy it can be to fill the buckets of his classmates, teachers and family members. Before the day is over, you’ll see how Felix learns to be a great bucket filler, and in the process, discovers that filling someone else’s bucket also fills his own.

Read more less

The religion of Islam and the mainstream Muslim majority have been conflated with the beliefs and actions of an extremist minority. The result was reflected in a USA Today/Gallup Poll which found substantial minorities of Americans admitting to negative feelings or prejudice against Muslims.The vital missing piece among the many voices weighing in on this question is the actual views of Muslim publics.Who Speaks for Islam? is about this silenced majority. It is the product of a mammoth research study undertaken over six years by the Gallup Organization. Gallup conducted tens of thousands of hour-long face to face interviews with residents of more than 35 predominantly Muslim nations. In totality we surveyed a sample representing over 90% of the world’s 1.3 billion Muslims, making this the largest, most comprehensive study of contemporary Muslims ever done.

Read more less

Facing greater challenges from increased expectations and global competition, America’s public schools can pass the test by thinking and acting differently about selecting teachers and principals, nurturing the talents of students and teachers, and the importance of community involvement. Can America's public schools, long resistant to change, meet the challenges of globalisation and new educational alternatives? Not by doing what they're doing today. So argues Building Engaged Schools, a book that challenges the faulty assumptions that guide American public education. In our efforts to create the best possible schools for America's kids, we've allowed process concerns such as standards, curriculum, and testing to overshadow the importance of people. But the fact is, what we’ve come to think of as the "soft" aspects of education are actually what make truly effective learning possible. Building relationships, nurturing student and teacher talents, fostering engagement...these are what motivate great teachers and inspire students. Indeed, if schools can learn anything from the business world, it's this: The "soft" stuff drives results. Corporate leaders have realised that the best way to improve productivity is to tap the talents and motivation of their human assets. This approach is even more critical in the classroom. An overemphasis on process reforms has set the education system at odds with both teachers and students. Too many students are lethargic or alienated, too many teachers have become disillusioned and cynical. We must find a way to bring public schools back to life, and to tap the enormous potential that exists in America's classrooms. Drawing on decades of Gallup research, Building Engaged Schools offers a fresh approach: Leverage student and teacher talent, on a school-by-school basis. Focusing on talent may lack the political appeal of process reforms, which can be implemented in broad strokes. This approach is surely more complex . But the return on the time and effort invested is far greater. In fact, that return is no less than a more fully engaged society, and a better future for America’s children.

Read more less

Organized around a simple metaphor of a dipper and a bucket, How Full is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affect our relationships, productivity, health, and longevity. Co-author Donald O. Clifton studied the effects of positive and negative emotions for half a century, and he and his colleagues interviewed millions of people around the world. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. These same discoveries are at the heart of How Full is Your Bucket? Clifton, who also coauthored the bestseller Now, Discover Your Strengths, penned How Full is Your Bucket? with grandson Tom Rath. Written in an engaging, conversational style, their book includes colourful stories, 5 strategies for increasing positive emotions, and features an online test that measures readers' Positive Impact. How Full is Your Bucket? is a quick, breezy read. It will immediately help readers boost the amount of positive emotions in their lives, and in the lives of everyone around them. The book is sure to inspire lasting changes in all who read it, and has all the makings of a timeless classic.

Read more less

The key to success, salespeople are constantly told, is to follow specific steps and techniques. Just heed the advice of this guru or that speaker, and you’ll be the best! Well, that approach just doesn’t work for most salespeople. And it probably doesn’t work for you either. The most successful reps, Gallup has determined from decades of research, understand their innate talents and strengths and use them to sell more effectively. The truth is, no two great sales reps are alike: You might thrive on fierce competition, while a colleague wins by being a super-analytical problem solver. Or maybe you have a tremendous talent for building relationships, while your fellow top performer is a brilliant strategist. What’s most important is that you win business your way. You’ll receive a code to take the world-renowned Clifton StrengthsFinder assessment, which reveals your unique talents and strengths. Armed with this information, you’ll follow this book through the entire selling process — from assessing opportunity and cold calling to retaining and growing accounts — learning how to apply your talents at each step. The book also features action items that will help you make the most of your strengths in sales. There’s no one right way to sell. Salespeople get the best results by building on who they already are. This lively and liberating book will teach you to do just that.

Read more less

Even in a country as religious as the U.S., many people feel disengaged from their faith communities. More than half report that they really don't get the opportunity in their congregation to do what they do best. People just feel disconnected. Maybe it's because those faith communities make unwitting missteps: Pastors ask shy people to be Greeters, or recruit innately disorganised people to coordinate church events. The problem is simply this: Too many people's talents are going unappreciated. But it doesn't have to be this way. Living Your Strengths shows readers how to use their innate gifts to enrich their faith communities. The book - written by onetime pastors Albert Winseman and Curt Liesveld, and Donald O. Clifton, co-author of the national bestseller Now, Discover Your Strengths - shows people how to identify and affirm their talents, and how to use them for growth and service. Most importantly, Living Your Strengths helps people discover their true calling. Grounded in a strengths philosophy already embraced by millions of readers, Living Your Strengths is full of personal stories and actionable advice for the spiritually committed, all rooted in a decades of research. The book also includes an ID code that gives readers access to StrengthsFinder.com, a personality assessment that reveals user's top 5 talent themes. Spiritual enrichment begins with turning talents into strengths. Living Your Strengths is an indispensable guide to help readers to just that.

Read more less

What’s the quickest way to ruin a friendship? Can bosses actually learn something from marriages? Are very close friendships in the workplace such a bad thing? These are just a few of the questions that author Tom Rath asked when he embarked on a massive study of friendships. Along with several leading researchers, Rath pored through the literature, conducted several experiments, and analyzed more than 5 million interviews from The Gallup Organization’s worldwide database. His team’s discoveries produced Vital Friends, a book that challenges long-held assumptions people have about their relationships. And the team’s landmark discovery — that people who have a “best friend at work” are seven times as likely to be engaged in their job — is sure to rattle the structure of organizations around the world. Drawing on research and case studies from topics as diverse as marriage, management, and architecture, Vital Friends reveals what’s common to all truly essential friendships: a regular focus on what each person is contributing to the friendship. Tom Rath’s fast-paced and inviting storytelling takes a mountain of important research and makes it remarkably accessible and applicable. By the time you finish reading Vital Friends, you’ll see your family, friends, coworkers, and significant other in a whole new light.

Read more less

New York Times bestselling author Rodd Wagner and Gallup Vice Chairman Gale Muller explore the crucial dimensions of a successful partnership and the stories of famous pairs who epitomize those elements. Many of the greatest accomplishments can only be reached by two people working together. Tenzing and Hillary were first to scale Everest. Malone and Stockton were the key to each other s success on the basketball court. Eisner was never as effective at Disney without Wells. But while some partnerships reach great heights, others fall short. Why do some people click while others clash? What do great pairs have in common? And what can you learn from the most powerful partnerships to strengthen collaboration in your work and life? Based on Gallup s groundbreaking research, Power of 2 details the eight elements that prepare partners to succeed in their most important endeavors. Rodd Wagner and Dr. Gale Muller share the science and the secrets of successful collaboration. Mixing key insights about human nature, field-tested discoveries, and the inspiring stories of partnerships that reached the pinnacle, Power of 2 will change the way you think about working with someone else.

Read more less

StrengthsExplorer offers a fun, simple way for adolescents to discover and develop their talents. Designed for kids ages 10 to 14, the StrengthsExplorer program starts with the Clifton Youth StrengthsExplorer assessment—a series of questions that identifies each child’s three strongest emerging talents. StrengthsExplorer also comes with an adolescent-focused workbook and a parent guide.

Read more less

Growing an Engaged Church offers unique, research-based, often counterintuitive solutions to the challenges facing churches today, including declining congregant participation, decreasing contributions, and slumping membership. Ministers, priests, and church boards will find the evidence and answers in this book provocative, eye-opening, and, most importantly, actionable. What if members of your congregation... were 13 times more likely to have invited someone to participate in your church in the past month? were three times as satisfied with their lives? spent more than two hours per week serving and helping others in their community? tripled their giving to your church? What would your church — your parish — look like? And how would you go about creating this kind of change? One thing is certain: Church leaders are never going to inspire more people to be actively and passionately involved in their congregations by doing the same things over and over again. Pastors and lay leaders need something fresh. Something new. The last thing they need is “just another program” or to set up a laundry list of new activities for members. Based on solid research by The Gallup Organisation, Growing an Engaged Church will appeal to both Protestant and Catholic clergy and lay leaders who are looking for a way to be the Church instead of just “doing church.”

Read more less

What do great teachers do differently? What separates the top teachers from all the rest? As educators continue to struggle with how to improve schools, these questions become more pressing than ever before. At the heart of any education system is the teacher. His or her role is so essential that The Gallup Organization has, for decades, directed some of the leading thinkers in education and psychology to uncover what makes a teacher great. Written by two educators with a combined 70 years of experience in both classroom teaching and consulting with leaders of America’s schools, Teach With Your Strengths reveals the essential truths Gallup’s research has uncovered. But it zeroes on these monumental findings: While their styles and approaches may differ, all great teachers make the most of their natural talents. And, great teachers don’t strive to be well-rounded. They know that “fixing their weaknesses” doesn’t work — it only produces mediocrity. Worse, it squanders time and attention from what they naturally do well. In Teach With Your Strengths, readers will hear from great teachers: What they do differently; how they handle problem students; how they battle intractable school bureaucracies; how they break through and inspire even the most troubled young people.

Read more less

How Full Is Your Bucket? shows how even the smallest interactions we have with others every day profoundly affect our relationships, productivity, health and longevity. Coauthor Donald O. Clifton studied the effects of positive and negative emotions for half a century, and he and his colleagues interviewed millions of people around the world. Their discoveries contributed to the emergence of an entirely new field: Positive Psychology. Written in an engaging, conversational style, their book includes colorful stories and five strategies for increasing positive emotions, and it features an online test that measures readers’ Positive Impact. How Full Is Your Bucket? is a quick, breezy read. It will immediately help readers boost the amount of positive emotions in their lives and in the lives of everyone around them. The book is sure to inspire lasting changes in all who read it, and it has all the makings of a timeless classic.

Read more less

This book takes the reader through a journey of how fear of loss progressively creates barriers and bureaucracy that inevitably cause companies to fail — and what leaders need to do to overcome these seemingly impenetrable walls. The greatest threat to an organisation’s success is not always the competition. Often, it is what a company does to itself. Because of fear, companies become plagued with barriers and bureaucracy that limit success, crush employees, and infuse frustration and a sense of futility across the enterprise. It starts with a narrowing of focus, which leads to the first level of bureaucracy: parochialism. Parochialism exists when managers and departments begin to view the world through the filter of their own little silo and build walls made of rules and policies to protect their turf. As businesses grow and become more complex, the second level of bureaucracy is reached: territorialism. While parochialism is about protecting a department from outsiders, territorialism is about controlling those inside the silo. The third and final level of bureaucracy is empire building, which is a response to perceived threats to a department’s ability to be self-sufficient. These barriers cost organisations a fortune in inefficiency, turnover, waste, and demoralisation. Tearing down these barriers is difficult, but it can be done. Parochialism can be eliminated by resetting rules and policies and refocusing on the ultimate mission of the organisation. Territorialism can be eliminated by creating true empowerment, along with appropriate levels of accountability. Empire building can be addressed through shared goals and a set of guiding principles that help act as a referee in decision making. But that’s not enough. Managers must also create a culture of courage to enable employees to take advantage of these new freedoms and accountabilities. Courage killers must be rooted out and dealt with swiftly and strongly. Finally, leaders must refocus on mission success rather than just checking off their part of the process, manage reference points, and engage employees. By doing all these things, an organisation can become fearless and unstoppable.

Read more less

Since 2001, the Gallup Management Journal has provided leaders with essential insights into managing the human side of their businesses—their employees and customers. The Best of the Gallup Management Journal features more than 50 thought-provoking articles with actionable ideas, grounded in decades of Gallup management research. Since 2001, the Gallup Management Journal has provided leaders with essential insights into managing the human side of their businesses—their employees and customers. This book features the highlights of the first seven years of the GMJ: more than 50 thought-provoking articles with actionable ideas, grounded in decades of Gallup management research. The Best of the Gallup Management Journal 2001-2007 could not be more relevant today, as executives continue to struggle with the transition into a 21st century global economy. Many leaders have reengineered and reorganized their companies numerous times. But what remains is the biggest business challenge of all: improving and perfecting relationships with customers and with the employees who engage them. More than anything, executives and managers need quantifiable, measurable strategies for making the "intangible" side of their businesses as productive and profitable as it can be. For years, "hard-headed" business leaders and gurus have said that it’s impossible to measure these intangibles. The GMJ argues that they’re wrong, and this book offers proof. Drawing on interviews with millions of employees and customers worldwide, the articles and interviews in these pages cover topics such as the best way to get meaningful employee feedback, why customer satisfaction is the wrong measure, the 12 elements of great managing, why most advertising doesn’t work, and the impact of positive leadership. A range of voices from within and outside of Gallup is included in these pages. A Ritz-Carlton executive tells how his company is reinventing its world-class brand, while a leader at Ann Taylor describes how the retailer invests in talent. Nobel Prize winner Daniel Kahneman probes how customers think, while one of the inventors of the Internet, Vinton Cerf, speculates on the future of his creation. With its lively writing and penetrating, research-driven insights, The Best of the Gallup Management Journal 2001-2007 is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy.

Read more less

Using Gallup’s extensive survey findings, Entrepreneurship in Nebraska reveals the attitudes of small-business owners and the general public about topics like starting a business, entrepreneurship education, economic development, and business transition and succession. While this book investigates the vital role of entrepreneurship in the Nebraska economy, it has broad applications beyond Nebraska. The book’s comprehensive analysis can serve as a model for any state to advance its entrepreneurship—with steps to create a dynamic and competitive economy that fosters growth, job creation, and expanded wealth and philanthropy.

Read more less

Gallup Editor-in-Chief Frank Newport examines religion in America today, reviews just how powerfully intertwined religion is with every aspect of American society, and explores what appears to be religion’s vibrant future in the U.S. — all based on more than a million interviews conducted by Gallup since 2008. Popular books such as The God Delusion have dismissed religion as a delusional artifact of evolution and ancient superstitions. But should millions of Americans’ statements of belief and their behaviour be dismissed that quickly? The pattern of religious influence in American society suggests mass consequence rather than mass delusion. In God Is Alive and Well, Frank Newport provides a new evidence-based analysis of Americans’ religious beliefs and practices — and makes bold predictions about religion’s future in the U.S. Most Americans are at least marginally religious, significantly more so than in most developed nations around the world. The majority of Americans believe in God and say that religion is important in their daily lives, with many routinely participating in religious rituals. However, levels of religious consciousness are not distributed equally. Systematic patterns of differences in religion occur with surprising regularity. An American’s religiosity is very much bound up with social position and geographic space. There is an important interplay between religion and life status factors — age, gender, marital status, having children — and with achieved status distinctions — class, education, income. Unlike citizens of any other country in the world, Americans group themselves into hundreds of distinct micro religious groups and denominations. These groups are constantly evolving, splitting like amoeba to form new groups. The most common pattern today is the development of the “no name” religious group, consisting of Americans who worship only under the banner of their own nondenominational predilections. These religious groupings are sociologically related to social status, geography, politics, and social and political attitudes. The foundation for God Is Alive and Well, is the perspective of science — analysing what people think, do, and believe about religion. Frank Newport writes in a conversational tone making the book accessible for all, with readers benefiting from his background as a well-known social scientist and authority on American life, and his unique personal history as the son of a Southern Baptist theologian.

Read more less

From the author of the long-running #1 bestseller StrengthsFinder 2.0 comes a landmark study of great leaders, teams and the reasons why people follow. A unique access code allows you to take a new leadership version of Gallup’s StrengthsFinder program. The new version of this program provides you with specific strategies for leading with your top five strengths and enables you to plot the strengths of your team based on the four domains of leadership strength revealed in the book. Nearly a decade ago, Gallup unveiled the results of a landmark 30-year research project that ignited a global conversation on the topic of strengths. More than 19 million people have since taken Gallup’s StrengthsFinder assessment, which forms the core of several books on this topic, including the #1 international bestseller StrengthsFinder 2.0. In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders and even interviewed more than 10,000 followers around the world to ask exactly why they followed the most important leader in their life. In Strengths Based Leadership, #1 New York Times bestselling author Tom Rath and renowned leadership consultant Barry Conchie reveal the results of this research. Based on their discoveries, the book identifies three keys to being a more effective leader: knowing your strengths and investing in others’ strengths, getting people with the right strengths on your team, and understanding and meeting the four basic needs of those who look to you for leadership. As you read Strengths Based Leadership, you’ll hear first-hand accounts from some of the most successful organizational leaders in recent history, from the founder of Teach For America to the president of The Ritz-Carlton, as they discuss how their unique strengths have driven their success. Filled with novel research and actionable ideas, Strengths Based Leadership will give you a new road map for leading people toward a better future.

Read more less

Companies spend millions of dollars every year trying to court consumers. They invest in flashy advertising, celebrity endorsements, loyalty programs, Web sites . . . you name it. And they spend millions more trying to build their businesses through elaborate “relationship management” software.The result? Most marketers still aren’t emotionally connecting with consumers. Sure, their strategies may draw raves, and their ads may win impressive awards at Cannes. They may even raise their brand awareness. But they too often fail to build enduring brand relationships. Put another way: Many marketers are great at wooing a “first date” with consumers — yet lousy at creating a lasting marriage between buyer and brand. Married to the Brand tells the story of what makes profitable brand relationships work — through the eyes of the consumer, not the marketer. Packed with stories and compelling discoveries from a worldwide consumer database, this book explores why people bond with some brands and not others.

Read more less

Even in a country as religious as the U.S., many people feel disengaged from their faith communities. More than half report that they really don't get the opportunity in their congregation to do what they do best. People just feel disconnected. Maybe it's because those faith communities make unwitting missteps: Pastors ask shy people to be Greeters, or recruit innately disorganized people to coordinate church events. The problem is simply this: Too many people's talents are going unappreciated. But it doesn't have to be this way. Living Your Strengths shows readers how to use their innate gifts to enrich their faith communities. The book --- written by onetime pastors Albert Winseman and Curt Liesveld, and Donald O. Clifton, co-author of the national bestseller Now, Discover Your Strengths --- shows people how to identify and affirm their talents, and how to use them for growth and service. Most importantly, Living Your Strengths helps people discover their true calling.

Read more less

The 20th anniversary edition of Now, Discover Your Strengths comes with an access code to the Clifton StrengthsFinder 2.0 assessment. This updated assessment includes reports and resources that go far beyond the standardized reports of the older assessment by providing you with personalized insight statements unique to your specific combination of strengths. Many people have little sense of their talents and strengths, much less the ability to build their lives around them. Instead, they are raised and taught to become experts in their weaknesses—and spend their lives trying to fix them—while their strengths lie dormant. Led by Don Clifton, the Father of Strengths-Based Psychology, Gallup created a revolutionary program to help people identify their talents; develop them into strengths; and enjoy consistent, near-perfect performance. Twenty years ago, Gallup released Now, Discover Your Strengths to bring this program to the world. At the heart of this book is CliftonStrengths, the assessment that is the product of decades of research and hundreds of thousands of interviews to identify the most prevalent human strengths. CliftonStrengths reveals 34 dominant talent themes that you can translate into personal and career success. To develop this assessment, Gallup conducted psychological profiles with more than 2 million individuals to help people around the world focus and perfect these themes. Since Now, Discover Your Strengths was first released two decades ago, more than 20 million people worldwide have taken the CliftonStrengths assessment. The 20th anniversary edition includes a unique access code to take CliftonStrengths—previously known as StrengthsFinder 2.0—which is a significantly more robust program than the assessment that appeared in the original edition of the book. This web-based assessment analyzes your instinctive reactions and immediately presents you with your top five themes. Once you know which of the 34 themes you lead with—such as Achiever, Activator, Empathy, Futuristic and Strategic—the book will show you how to use your top themes for your own development, for your success as a manager and for the success of your organization. With accessible and profound insights into how to turn talents into strengths, and with immediate online feedback from the CliftonStrengths assessment at its core, Now, Discover Your Strengths is one of the most ground-breaking and powerful business books ever written.

Read more less

The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever. Increasingly, leaders and managers must support mental health and cultivate resilience in employees — not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that. Coauthored by Gallup’s CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing — career, social, financial, physical and community — and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person’s best possible life: Gallup Net Thriving, which will become the “other stock price” for organizations. In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency. Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don’t change the world, who will? Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.

Read more less

The COVID-19 pandemic caused an awakening that shocked the world—a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal. How organizations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down. The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organization. The risk grows as your workforce’s mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work. Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers’ commitment when you’re struggling to create a culture of dedicated employees who build and strengthen relationships with those customers? It’s clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life—one with far higher productivity, greater customer retention and better wellbeing. It’s Gallup’s solution to the biggest leadership issue of our time.

Read more less

In The Coming Jobs War, Clifton makes the bold assertion that job creation and successful entrepreneurship are the world’s most pressing issues right now, outpacing runaway government spending, environmental degradation and even the threat of global terrorism. The book is grounded in findings from Gallup’s World Poll, which reveals the implications of the jobs war on everything from economics to foreign policy to nothing less than America’s moral authority in the world. And it offers a prescription for attacking the jobs issue head-on. Clifton argues that the solution to creating good jobs must be found in cities, not in the federal government. Promoting entrepreneurship and job creation must be the sole mission and purpose of cities’ business leaders, government officials and philanthropists. Winning the jobs war will require all hands on deck, and failure is not an option, especially for the United States, which has been the global leader in promoting freedom and entrepreneurship. America’s place in the world is at stake, and there are other countries poised to surpass a sputtering U.S. economy. While the statistics are dire, Clifton remains optimistic about America’s ability to win the jobs war because America has been here before. “The Greatest Generation saved America by beating the Japanese and Germans at [World War II]. The Baby Boomers saved America a second time by beating the same foes, Japan and Germany, in an economic war that determined the leadership of the free world, again,” he says.

Read more less

Looking back at the seismic changes that occurred in the first decade of this century—from the Great Recession and Hurricane Katrina to the birth of the internet—Decade of Change provides a road map for what lies ahead for society and businesses. Learn from the insights and wisdom of top leaders like Hurricane Katrina hero Lieutenant General Russel Honoré and economist Sir Angus Deaton on how organizational leaders can navigate society and the ever-changing marketplace. A host of other executives and thinkers tackle change management issues and discuss how to manage, and make the most of, change.

Read more less

This title shows the five most important elements of a life well-lived and how they are interdependent. Contrary to what many people believe, well-being isn't just about happiness. Nor is it about only wealth, success, or physical health. In fact, focusing on any one of these elements in isolation ends in frustration and a sense of failure. When Gallup researchers interviewed people around the world about their well-being, they discovered five elements that shape the way people evaluate their lives. "Well-Being" is the first book aimed at a general audience that shows the interconnections among those elements and how they cannot be considered independently. The book provides readers with a unique, research-based approach to improving well-being in all aspects of their lives.

Read more less

StrengthsFinder 2.0 features an access code for the new and upgraded version of the StrengthsFinder program, the main selling point of mega-bestseller Now, Discover Your Strengths (over a million copies sold). Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in the 2001 management book Now, Discover Your Strengths. The book spent more than five years on bestseller lists and ignited a global conversation, while StrengthsFinder helped millions discover their top five talents. In StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment, language of 34 themes, and much more. While you can read this book in one sitting, you’ll use it as a reference for decades. Loaded with hundreds of strategies for applying your strengths, this new book and accompanying website will change the way you look at yourself—and the world around you—forever. A new and upgraded edition of the StrengthsFinder assessment. A personalized Strengths Discovery and Action-Planning Guide for applying your strengths in the next week, month, and year. A more customized version of your top five theme report. 50 Ideas for Action (10 strategies for building on each of your top five themes).

Read more less