Search results for ""Author Peter Hupe""
Edward Elgar Publishing Ltd The Politics of the Public Encounter: What Happens When Citizens Meet the State
On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters. Integrating empirical case studies with cutting-edge theory, The Politics of the Public Encounter investigates what happens when citizens meet the state. Adopting a realist perspective, contributors examine the dichotomy between what is expected to happen and what actually happens at the street level of government. Chapters explore topics such as rule application and individual agency, the relationship between discretion and accountability, the consequences of digitalization and citizens’ impression management. Hupe concludes with a reflective essay and gives an account of what has been left aside, advancing a clear agenda for future research into the relationship between citizen and state. Advanced students and scholars of law, political science, public administration, sociology and philosophy interested in the mechanisms behind the citizen/state encounter will benefit from the book’s multi-disciplinary approach. Its realist insights will also be an essential reference point for public service professionals.
£120.00
Edward Elgar Publishing Ltd Research Handbook on Street-Level Bureaucracy: The Ground Floor of Government in Context
Street-level bureaucracy concerns a vital part of the ways in which public policy programmes are implemented, particularly through the relationship between public officials and individual citizens. Addressing the state of the art and providing a systematic exploration of the theoretical and methodological issues at stake, this Research Handbook is a crucial contribution to the analysis of public policy from the perspective of the ground floor of government. The Research Handbook covers theoretical themes in current research such as institutional theory, social inequality, national culture, discrimination and representation, digitalization, and accountability. Analysing the role of teachers, police officers and other street-level bureaucrats, chapters explore how these individuals implement policies through their daily contact with citizens. Further sections investigate the methodological tools for research, as well as the future challenges facing the area. Peter Hupe concludes with lessons for the study of street-level bureaucracy and a significant research agenda for the topic. Essential reading for researchers and students of politics, government, public administration, public management, public policy and social policy, the Research Handbook on Street-Level Bureaucracy is the defining reference for understanding public policy in action in everyday life.
£217.00
Bristol University Press Understanding Street-Level Bureaucracy
This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.
£77.39
Bristol University Press Understanding Street-Level Bureaucracy
This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.
£29.99