Search results for ""Author Meryl Runion""
McGraw-Hill Education - Europe How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want
Get to the point! Learn how to use Power Phrases to say what you mean...and get what you want. If you have ever walked away from a situation because you didn't know what to say, or you didn't know what to say but you spoke anyway, you know about all the stress, confusion, wasted time, missed opportunities, and hurt feelings you could have avoided if only you'd said the right thing at the right time. Now internationally acclaimed executive coach and communication guru Meryl Runion introduces you to a powerful, easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in every social and interpersonal setting.In a lively narrative, crackling with wry wit and loving observations of people and their foibles, Runion teaches you six basic methods for crafting Power Phrases - short, focused expressions that are direct and to the point without seeming brusque or nasty. Once you've masterd the art of using PowerPhrases there is no limit to what you can accomplish. In no time you'll be wielding Power Phrases and you will: learn a new language that will open up honest dialogue instantly; confidently say what needs to be said without fear of misinterpretation or negative emotional responses; resolve sensitive situations quickly and effectively; avoid being taken advantage of, ignored, passed over, or undervalued; communicate your needs and desires and get the results you want; and nip harassment in the bud.
£17.99
McGraw-Hill Education - Europe Perfect Phrases for Managers and Supervisors, Second Edition
The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment
£9.99
McGraw-Hill Education - Europe Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today’s workplace
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEAs an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to: Establish a quality relationship with your manager Clarify and manage assignments Get results without formal authority Handle customer complaints like a pro
£16.74
Pearson Education (US) How To Say It Performance Reviews: Phrases and Strategies for Painless and Productive PerformanceReviews
Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.
£12.65
