Search results for ""Author David Osborne""

Although often seen as a rural backwater, Halstead and the villages of the Colne Valley are thriving communities with a colourful history and lively present. This fascinating collection of over 200 old photographs covers nearly 100 years of that history, from the closing decades of the nineteenth century to the late 1960s. During this time industries have changed, shops have come and gone and Halstead has developed into an important commuter town, necessitating many new developments. This comprehensive selection of pictures begins with a tour of Halstead itself, in which views and buildings long gone mix with those which survive to the present day. Next, a group of chapters records the social life of the town, including work, school, sport and special occasions such Coronations and Jubilees. The last chapter explores the villages of the Colne Valley and their inhabitants. This interesting and information compilation uses pictures drawn mainly from the author's own collection. It will doubtless appeal to all those who have fond memories of how Halstead used to be or who wish to learn more about the town's past.

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Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical "lessons learned," "do's and don'ts," "steps to take," and "pitfalls to avoid" in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high-performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor-management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform.

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In this user-friAndly set of training materials, David Osborne andVictor Colon Rivera give managers and employees advice on how theycan apply the principles behind the reinvention revolution that ischanging the way government works. Designed for use in federal,state, and local governments, this workbook includes exercises,brain teasers, and discussion items to create an interactive,involving learning environment. The Reinventing Government Workbook is designed to help employeesat all levels understand the basic changes that are taking placeand how they can help contribute. The Reinventing Government Facilitator Guide provides detailed,step-by-step instructions on making the training experiencerewarding and memorable. It includes useful tips on designing thetraining program, instructions on using the workbook exercises,answers to frequently asked questions, and more.

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This is the most challenging time for public management that I haveseen in my 35 years of public and non-profit service. The?survivors,' ten years from now, will be working in systems theycould not possibly imagine now. They will have gotten there notjust by luck, but by the full commitment of all members of theirorganizations and by dramatically different methods of publicengagement. This book is an excellent resource for starting thatjourney and for assessing the progress of efforts to date. ?James Kunde, executive director, Coalition to Improve Managementin State and Local Government Creating High-Performance Government Organizations presentspractical advice and tools that managers and innovators at everylevel of government can use in molding their organizations intoresults-oriented, mission-driven operations. Developed by atop-notch author team under the auspices of The Alliance forRedesigning Government, these recommAndations are rooted in theauthors' years of experience in the public and private sectors, andthorough research into the theory and practice of organizationaltransformation. The more than three dozen cases presented here will help youunderstand what high-performance organizations are and develop aclearer understanding of the preconditions to major change, thesteps essential to getting started, and ways to overcome commonroadblocks along the way.

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