Search results for ""Author Alan Williams""

In nearly all sectorsespecially those that are service relatedanew business agenda is emerging that is changing the landscape of customer experience and making traditional approaches no longer relevant. Customers are increasingly making choices based on emotion rather than rationale, and their thoughts and feelings can be shared to millions, instantly, in our super-connected world. Furthermore, brands are no longer owned by organizations, but co-owned with customers, employees, service partners and investors. And employees themselves want a sense of meaning and fulfilment from the companies they represent. There has been a general shift from a product-based economy to an experience-based one. For companies, the role of its customers and employees as ambassadors is of huge importance today. In short, the successful organization of tomorrow will deliver a customer experience that reinforces a sense of shared values with customers and stakeholders. This book defines a unique a fresh appro

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Improve your skills and knowledge with the National 4 Computing Science Study Guide from BrightRED Publishing . From the authors of the bestselling National 5 and Higher Study Guides, this guide will give you all the tools you need to succeed at National 4. In this Study Guide, you will find: helpful advice and tips on the course, including on the Assignment; Don’t Forget features with helpful hints on key points; Things to Do and Think About sections which provide you with plenty of opportunities to put your knowledge into practice.

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Chronicling one of the greatest and most popular national cinemas, Republic of Images traces the evolution of French filmmaking from 1895—the year of the debut of the Cinematographe in Paris—to the present day. Alan Williams offers a unique synthesis of history, biography, aesthetics and film theory. He brings to life all of the major directors, setting before us the cultures from which they emerged, and sheds new light on the landmark films they created. He distills what is historically and artistically unique in each of their careers and reveals what each artist has in common with the forebears and heirs of the craft.Within the larger story of French cinema, Williams examines the treasury of personal expression, social commentary, and aesthetic exploration that France has produced so consistently and exported so well. It is the tale of an industry rife with crises, and Williams offers a superb narrative of the economic, political, and social forces that have shaped its century-long history. He provides biographical sketches of filmmakers from the early pioneers of the silent era such as Louis Lumière and Alice Guy to modern directors such as Louis Malle, Claude Chabrol, and François Truffaut. Some of their careers, he shows, exemplify the significant contributions individuals made to the development of French fllmmaking; others yield illuminating evidence of the problems and opportunities of a whole generation of filmmakers. Throughout, he presents critical analyses of significant films, from The Assassination of the Duc de Guise (1908) to works by the post–nouvelle vague directors.Williams captures the formal and stylistic developments of film in France over nearly one hundred years. Free of cant and jargon, Republic of Images is the best general account available of the rich interplay of film, filmmaker, and society. It will delight both general reader and student, as well as the viewer en route to the video store.

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Every company has its own values and brand which it wants its customers and clients to engage with and develop loyalty to. At the same time, research shows that 70% of customers' brand perception is determined by their experience with the company's employees. Moreover, 41% of customers are loyal because of good employee attitude. This book shows how companies can translate their values and brand into the daily practices and behaviour of their employees, especially those who must deal directly with customers. Drawing its principles from psychology, sociology, philosophy, neuroscience, and leadership, the 31 Practices method has been successfully adopted by large and small companies around the world and has been responsible for significantly enhancing customer satisfaction and loyalty.

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Do you want a life with a clear purpose? Do you want to be happy and less stressed? Do you want to be the best you can be? For most of us, "Yes" is an easy answer, but to do this is more of a challenge. This book provides a powerful and personal framework to help you find your own superhero and to be the best version of yourself.It all starts with your core personal values, giving a foundation for the way you want to behave. Values are like a moral compass, guiding us when we face choice and uncertainty. When our behaviour is not aligned with our values, we feel stressed. But when our hearts, minds and bodies are aligned, then we find great personal power. Part workbook, part guidebook, My 31 Practices will help you to identify the right values for your life and then translate them into day-to-day behaviour.

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Jalaloddin Rumi’s Masnavi-ye Ma'navi, or ‘Spiritual Couplets’, composed in the 13th Century, is a monumental work of poetry in the Sufi tradition of Islamic mysticism. For centuries before his love poetry became a literary phenomenon in the West, Rumi’s Masnavi had been revered in the Islamic world as its greatest mystical text. Drawing upon a vast array of characters, stories and fables, and deeply versed in spiritual teaching, it takes us on a profound and playful journey of discovery along the path of divine love, toward its ultimate goal of union with the source of all Truth. In Book 1 of the Masnavi, the first of six volumes, Rumi opens the spiritual path towards higher spiritual understanding. Alan Williams's authoritative new translation is rendered in highly readable blank verse and includes the original Persian text for reference, and with explanatory notes along the way. True to the spirit of Rumi’s poem, this new translation establishes the Masnavi as one of the world’s great literary achievements for a global readership. Translated with an introduction, notes and analysis by Alan Williams and including the Persian text edited by Mohammad Este'lami.

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With up-to-date case studies of real-world businesses, this fully updated OCR GCSE (9-1) Business Student Textbook will help your students respond to exam questions with confidence, demonstrating how they can structure their answers for maximum impact. This Student Textbook includes:- Fully up-to-date exam questions, with 25% more practice questions and increased practical support for tackling different question types- More exam tips and advice, with examiner commentary showing how students should approach exam questions- Real-world case studies, new and updated, to reflect the developments in e-commerce and the impact of recent global and political developments- Quick knowledge-recall questions throughout the book to help students check understanding, and for teachers to use in assessment

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Begun in 1262 AD, Masnavi-ye Ma ‘navi, or ‘spiritual couplets', is thought to be the longest single-authored ‘mystical’ poem ever written. As the spiritual masterpiece of the Persian Sufi tradition, it teaches how to progress to the ultimate goal of the Sufi path - union with God. Jalaloddin Rumi was a poet and a mystic, but he was first a teacher; in these verses he draws the reader into the complexities of human love and separation and explains the path to divine love through the elimination of self-regard and worldly desires. Drawing on diverse sources from bawdy tales and fables to stories of the prophet Mohammed, these verses are brief in expression yet copious in meaning.

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A collection of essays -- early seminal works as well as freshinterpretations -- on the famous German expressionist film,Metropolis. Fritz Lang's classic 1927 film Metropolis has justifiably become an icon for the complexities of Weimar culture. Among the important general issues it also raises are the relation between ideology and art, the status and authorship of the film text in the entertainment market, the city, the construction of gender, the relation between the human body and the machine in modernity, and the relation between mass and high culture. This volume provides abroad range of materials and resources for the study of Lang's film, including both well-known, previously published critical essays and contributions appearing for the first time here. The editors provide a two-part introductionthat furnishes context for what follows: Bachmann's part deals with the genesis, production, and contemporary reception of the film, while Minden's defines the problems posed by the text and reviews thesolutions to these problemsas proposed by later generations of critics.The first part of the book proper includes selected contemporaryreviews, commentary by Fritz Lang and others involved in the making ofthe film, and extracts from Thea von Harbou's original novel. In the second part, eight modern scholars provide fresh essays on the genesis, promotion, and reception of the film. Approximately half of the material in the volume has never before appeared in print. The volume will appealto students of German, film, cultural and intellectual history, and social theory. Michael Minden is University Lecturer in German at Cambridge University and a fellow of Jesus College. Holger Bachmann received hisPh.D. from Cambridge on Arthur Schnitzler and film.

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