Search results for ""author ian"

Learn how to scale your business or organization and overcome the challenges in moving innovation to scale. The Scaling Value Playbook provides an overview of the challenges in moving innovation to scale, offering practical guidance on managing this process. It explores creating new ventures and discusses the road to realizing value at scale. It also provides a framework for developing and implementing a strategy for scaling up and scaling out of innovation, together with tools and templates to enable the reader to create a fit-for-purpose scaling strategy. In an easily accessible and visually appealing way, De Gruyter playbooks offer practical concepts for improving business performance. They are an extremely valuable resource for a wide range of business professionals.

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Half of Joseph Conrad's body of work is set in late 19th-century Southeast Asia and his favourite destinations were Singapore and the remote ports of the Dutch East Indies. Burnet connects the fictional and real worlds in this fascinating introduction to Conrad's life in the Malay archipelago.

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A play which deals with art, life and the appropriation of both by the unscrupulous.

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This work contains three stories which are by turns, emotional, dark and intriguing. The first is "Love in Plastic", the tale of Harold who coats the interior of his house in disinfected plastic and then regestates, the second "Glissando on an Empty Harp", and the third "Blue Heron in the Womb".

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A concise introduction to Ancient Egyptian warfare from the Neolithic period through to the Iron Age, covering everything from battle tactics to weaponry and battle injuries. The excellent preservation of Egyptian artefacts including bows, axes and chariots, means that it is possible to track the changing nature of Egyptian military technology, as well as the equipment and ideas that were adopted from other civilisations of the Eastern Mediterranean and Near East. As well as discussing such crucial issues as military strategy, martial ideology, construction of fortresses and waging of siege warfare, this book includes the study of practical ques­tions of life, death and survival of individual soldiers on the battlefield.

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Ava attends London Fashion Week for the launch of the PÖ fashion line, one of the major investments she and her partners in the Three Sisters — May Ling Wong and Amanda Yee — have made during the last year. With the exponential expansion of the luxury-brand market in China, Ava and her partners are determined to see a young Chinese designer break out in Europe and North America and they go full out in London. The show is a success, but perhaps too much of one. It attracts the attention of Dominic Ventola, the principal partner in the luxury fashion conglomerate VLG. The women are invited to Milan to meet with Ventola and senior executives in his company. VLG offers to buy the Three Sisters’ stake in PÖ. Ava and her partners decline. A few days later, PÖ comes under attack in the fashion media and a large part of their customer base is pressured by VLG to abandon them. Ava decides to strike back and turns to Xu for assistance, leading to a confrontation between two of the world’s biggest global crime syndicates: the Camorra and the Triad.

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UK Taxation of Trusts is a portal for clear understanding of income tax, capital gains tax and inheritance tax on the various types of trusts. It also contains UK and offshore resident trusts and references to the Revenue Trust Manual.

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Nigel Molesworth, ‘the curse of St. Custard's’, was a much-loved post-war fictional schoolboy character who featured in a series of books by Geoffrey Willans and illustrated by Ronald Searle. The books also featured the headmaster Grimes, Nigel’s annoying younger brother Molesworth 2, his best friend Peason, the head boy Grabber and the school wet Fotherington-Thomas. Nigel’s main characteristic was his cynicism and in Nigel Molesworth’s Cynical Tendency he has, through the success of his YouTube channel The Cynical Tendency, started a Cynical Tendency political party and his school friends have all become heads of the main political parties. The play starts with a Prologue for those unfamiliar with the characters, and the action is then set just after a general election in the near future, the result of which was chaotic and all the players could possibly become Prime Minister but only with Nigel’s support. Nigel on the other hand…

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For the last 50 years, Clive James has been writing remarkable songs – witty, moving, sometimes satirical, often thrillingly poetic – with his musical partner, Pete Atkin. They’ve written more than 200 together, releasing the first album of their work in 1970 and the last in 2015. John Peel loved them. So did Kenny Everett. Stephen Fry is a huge fan. And Clive himself believes these songs are the best things he’s ever done. Loose Canon explores the sparkling lyrics and brilliantly memorable tunes that have won Clive and Pete a fanatical cult following but still managed to remain the British music industry's best-kept secret. Stephen Fry has written an incredibly generous and enthusiastic foreword.

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This first ever queer history of St Ives weaves together biography with art and social history to shine new light on a pivotal era in the development of British modernism. At its centre is the sculptor John Milne (1931–1978), who arrived in the town in 1952 to work as an assistant to Barbara Hepworth. Hidden behind 20-foot-high granite walls, Milne’s house, Trewyn, became a meeting point for queer figures from the arts as well as the scene of legendary parties. The large cast – both queer and otherwise – featured in Queer St Ives and Other Stories includes artists Francis Bacon, Alan Lowndes, Marlow Moss, Patrick Procktor, Mark Tobey, Keith Vaughan and Brian Wall; Whitechapel Art Gallery director Bryan Robertson; actors Keith Barron and Richard Wattis; potter Janet Leach; and writers Tony Warren and Richard Blake Brown. There is also the extraordinary Julian Nixon, a queer Everyman whose involvement in the group has been little explored until now. Based on original interviews and previously unpublished letters and diaries, Queer St Ives and Other Stories reveals a fascinating, previously undocumented history, adding vital new insights into the history of this fabled Cornish art colony. Publication supported by the Paul Mellon Centre.

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The success, failure and revival of Barry Town is a story that needs to be told. Few clubs have risen so high – facing Dynamo Kiev and FC Porto in the Champions League – and then sunk so low – going into administration, relegated and eventually withdrawn from football altogether – before being brought back to life by loyal fans who even had to take the Football Association of Wales to court in order to play. Following the club over 25 years, starting with the 1993-94 season when they beat Cardiff City to win the Welsh Cup, Unbelievable Barry Town covers the club’s golden decade where they won the Welsh Premier seven times, through the years of playing as an amateur team under controversial owner Stuart Lovering, until the fans were able to take over and turn the club around to once again play in Europe in 2019.

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What is green infrastructure? Why should we develop it? Who uses it? And what socio-economic and ecological value does it provide? This useful guide provides an essential introduction to green infrastructure for planners, landscape architects, engineers and environmentalists keen to understand how we can use landscape principles to deliver more sustainable urban planning.Using multiple examples from practice in the UK, Europe, North America and Asia, the book illustrates how good policy ideas and innovative planning practice can help create more sustainable and ecologically focused urban landscapes.

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Presents the history of the Indianapolis 500 race through the eyes and actions of those British born or British citizens who have driven in it, or been involved in any other way - be it as a designer, mechanic, or official. This title examines the British built cars that have won the Indy 500.

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Hugg and Bugg have a great life together. Hugg keeps Bugg warm in his fur and Bugg keeps Hugg''s fur neat and tidy. But one day Hugg is disturbed to see that Bugg is giving fancy hairstyles to others. Filled with jealousy, he falls out with Bugg and orders him to leave. Will Hugg see the error of his ways?

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The fifth installment in the wildly popular Ava Lee series exposes the dark world of money laundering and the Italian mob.Ava begins an investigation into what she thinks is a Ponzi scheme. The trail leads her to a bank in Indonesia that is run by a Scot, but in actuality is a front for an elaborate money-laundering operation for Italian mobsters. The relationship between Ava and the Scotsman turns nasty and personal. Meanwhile, Uncle’s health problems become apparent…

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Russia’s missile campaign against Ukraine has severely underperformed expectations. In the invasion’s early days, Russia underestimated the necessary scale and effort of its missile campaign. Since then, Russia has changed course multiple times, most recently moving to target Ukrainian electrical grid and civilian infrastructure during the winter months. Russia’s haphazard missile campaign reflects both internal strategic failures and Ukraine’s critical forward thinking in the days prior to the invasion. Early Russian failures also gave time for Ukraine to develop its air defense strategy and capabilities which have only grown in effectiveness, thanks in large part to Western aid. This CSIS report provides an in-depth review of these and related “missile war” dynamics.

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Understanding cancer is essential to providing effective nursing care to patients and families affected. This easy-to-use reference guide puts all the necessary information at your fingertips. The Nursing & Health Survival Guides have evolved - take a look at our our app for iPhone and iPad.

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New paperback edition - Fifty years on, a compelling new perspective on one of the most violent and controversial events of The Troubles in Northern Ireland.

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Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP “Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the decades ahead, you must also understand and capitalize on the rapidly evolving social computing, mobility and customer analytics technologies described in this book. Checklists, self-assessments and graphical frameworks deliver pragmatic value for the practicing manager.” — William Band, Vice-President, Principal Analyst, Forrester Research Inc., Cambridge, MA “A very comprehensive and practical book on managing relationships with existing customers in the age of social media! I particularly enjoyed reading chapters on teaching customers new behaviors, which were illustrated by excellent case studies.” — Jagdish N. Sheth, Ph.D. , Charles H. Kellstadt Professor of Marketing, Emory University, Atlanta, GA “The strategic breadth and depth of this book is impressive as Gordon explores the new customer and how to plan and manage the new customer relationship. I found his review of strategies, techniques and technologies for social, mobile, mass customization and customer analytics to be particularly insightful. Gordon urges marketers to live and breathe one-through-one marketing and to master social engagement techniques. The checklists, cases and examples make the content grounded and actionable. This is an important, current and detailed book to which every organization should pay close attention to improve customer relationships and create shareholder value.” — Marcus Ruebsam, Vice-President, Line-of-Business Marketing Solutions, SAP AG, Walldorf, Germany “There are many books on CRM, but I recommend this one because Gordon’s book does what others do not. He considers CRM strategy and evolves it to recognize a new customer, one who is always connected, socially available and influential. The book doesn’t just discuss many point solutions for specific marketing challenges; it integrates technology with strategy, people, process and customer analytics to develop relationships continuously. This book is a broad and deep exploration of CRM, providing practical, fact-based perspectives that every company can use to validate and rethink their customer and stakeholder relationships.” — Helmuth Cepeda, Small, Medium and Distribution Director, Microsoft Mexico, Mexico City, Mexico Marketing has changed fundamentally in the last few years and has become an entirely new discipline, one that focuses on a new customer and a new relationship, framed by new principles, strategies, processes, roles and tactics. Individual customers are economically targeted and served, and treated as segments of one rather than members of a target market. Word of mouth and recommendations are vital as customers influence one another more than a company can do within its own advertising or customer dialogs. Today’s customer is always online, accessible and connected. Now marketing is not only direct and customer-specific but a continuous process by which companies seek to engage customers and be progressively more relevant, attractive and valuable. This is the era of a new customer relationship—an individual relationship that is social, mobile and local, influenced by peers and shaped by cognitive, behavioural and social psychological principles. New techniques, processes and technologies transform what it means to implement marketing strategy and achieve improved business results. The new customer relationship requires that even those companies that have embraced customer relationship management ought to reassess their customer management. Now every marketing decision, whether online or in the physical world, whether of a technological nature, whether it affects customer experience, communications, dialogs, teaching or organizational memory, every decision should be seen through a single lens focused on the individual customers who matter most. Managing the New Customer Relationship provides a strategic and practical guide to help companies attract, develop, sustain and build more valuable relationships by: Expanding upon existing customer relationship management theories, concepts and methods to make these considerations more useful, strategic and contemporary Recognizing the profound importance of social media and how to plan customer engagement in the social context of each customer Exploring new technologies that offer new opportunities for engaging customers, including mobile, local, the cloud and customer analytics Demonstrating how to develop customer-specific understanding, predict what customers will want next, and how to manage each individual customer, and Offering perspectives to help the organization endure by focusing a chain of relationships on the end customer and creating meaning for stakeholders that can make relationships more intense and robust. Managing the New Customer Relationship is for organizations of all sizes in all industries, for private- and public-sector organizations and not-for-profits. In short, every organization can apply the new principles, strategies, techniques and technologies discussed here to recognize important marketplace changes, plan to improve relationship and financial results and capture new shareholder value from new customer relationships.

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Many books have been written, and continue to be written, about the Second World War: military histories, histories of the Holocaust, the war in Asia, or collaboration and resistance in Europe. Few books have taken a close look at the immediate aftermath of the worldwide catastrophe.Drawing on hundreds of eye-witness accounts and personal stories, this sweeping book examines the seven months (in Europe) and four months (in Asia) that followed the surrender of the Axis powers, from the fate of Holocaust survivors liberated from the concentration camps, and the formation of the state of Israel, to the incipient civil war in China, and the allied occupation of Japan. It was a time when terrible revenge was taken on collaborators and their former masters; of ubiquitous black markets, war crime tribunals; and the servicing of millions of occupation troops, former foes in some places, liberators in others. But Year Zero is not just a story of vengeance. It was also a new beginning, of democratic restorations in Japan and West Germany, of social democracy in Britain and of a new world order under the United Nations. If construction follows destruction, Year Zero describes that extraordinary moment in between, when people faced the wreckage, full of despair, as well as great hope. An old world had been destroyed; a new one was yet to be built.

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WITH A FOREWORD BY TIM HARFORD See the world anew with this unique and beautifully designed infographic atlas Which nations have North Korean embassies? Which region has the highest number of death metal bands per capita? How many countries have bigger economies than California? Who drives on the 'wrong' side of the road? And where can you find lions in the wild? Revelatory, thought-provoking and fun, Brilliant Maps is a unique atlas of culture, history, politics and miscellanea, compiled by the editor of the iconic Brilliant Maps website. As visually arresting as Information is Beautiful and as full of surprising facts and figures as any encyclopaedia, Brilliant Maps is a stunning piece of cartography that maps our curious and varied planet. For graphic design enthusiasts, compulsive Wikipedia readers and those looking for the sort of gift they buy for someone else and wind up keeping for themselves, this book will change the way you see the world and your place in it. 'Thoughtful, fun and beautifully illustrated guide to our constantly surprising planet... terrifically interesting stuff' Big Issue

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In 1976 the British band Throbbing Gristle emerged from the radical arts collective COUM Transmissions through core members Genesis P-Orridge and Cosey Fanni Tutti, joined by Hipgnosis photographer Peter Christopherson and electronics specialist Chris Carter. Though having performed previously in more low-key arts environments, their major launch coincided with the COUM retrospective exhibition Prostitution at London’s ICA gallery, showcasing and contextualising an array of challenging objects from COUM’s various actions in performance art and pornography. In a deliberately curated strategy inviting press, civic and arts dignitaries, extravagant followers of the nascent punk scene and music journalists, the band created an instant controversy and media panic that tapped into the restrictive climate and encroaching conservatism of late 1970s Britain. Any opportunities that were being explored by a formative punk ethos and movement around sex, censorship and transgression were amplified and exposed by Throbbing Gristle and Prostitution. An outraged Member of Parliament Nicholas Fairbairn took the bait and called the ensemble the ‘wreckers of civilisation’, providing the suitable newspaper headline that would be followed a month later by ‘the filth and the fury’ as the Sex Pistols uttered strong profanities on live television. The switch from COUM to Throbbing Gristle encompassed a primary mode of expression in making music as opposed to art, to further coincide with the energy of the nascent punk scene. The band quickly developed a radically deviant and challenging reputation through pushing the punk format past its strictures in terms of lyrical themes, amateurism, and considerations of what constitutes music. Through a handful or record releases on their own label Industrial Records, and a sporadic string of live performances, the band nurtured a strong and devoted following including key journalists and fanzine editors of the punk and post-punk scenes such as Jon Savage and Sandy Robertson. The band’s style of exploring harsh pre-recorded sounds, samples of disconcerting narrative and conversation, and feeding all sounds through messy electronic processing devices gave rise to the title industrial music. This was further buttressed by performing a strictly timed set of one hour, and adopting a non-rockstar mode by appearing disinterested and preoccupied with electronic devices. Having given a name and impetus to the industrial music scene, many of their followers and fans formed bands in later years. Drawing on works such as Andy Bennett’s When the Lights Went Out, this book looks at late 1970s Britain, before, during and immediately after the Winter of Discontent, to situate the activism of Throbbing Gristle in this time. It explores how the band worked in and against the time, and how they worked in and against punk as punk worked in and against the time and place. Punk acts as a mediating factor and nuisance value, as Throbbing Gristle emerged with punk in late 1976, seemingly grappled with it through 1977, and then went on to create and eventually criticise a number of post-punk scenes that had flourished around 1979. Trowell narrates the story through a series of live performances, as this is a point where Throbbing Gristle interact with the various city-scenes around England during their original period of operation (1975-1981). The band reflected (and incorporated into their live music) key tropes form the time, both ‘mainstream’ and fringe (subcultural, avant-garde art, counter-culture, taboo subjects, extremes) such that Throbbing Gristle events had an impact and affect, and Trowell traces these as a series of impressions and reverberations amongst fans who went on to do their own music and projects.

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Richard is a middle-aged Englishman who runs a B&B in the Val de Follet. Nothing ever happens to Richard, and really that's the way he likes it. Until scandal erupts in the nearby town of Saint-Sauver when its famous restaurant is downgraded from three 'Michelin' stars to two. The restaurant is shamed, the town is in shock and the leading goat's cheese supplier drowns himself in one of his own pasteurisation tanks. Or does he? Valérie d'Orçay, who is staying at the B&B while house-hunting in the area, isn't convinced that it's a suicide. Despite his misgivings, Richard is drawn into Valérie's investigation, and finds himself becoming a major player.

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This compact, easy-to-use guide features more than 350 of the most conspicuous and commonly seen birds in Namibia. It offers: concise identification text, full-colour photographs of all species covered, up-to-date distribution maps, an informative introduction featuring the ‘specials’ of the key birding destinations in Namibia. An ideal introduction and travelling companion for birders in or visiting the region. Sales points: handy guide for birders of all levels, distribution map for each species, compact and easy to use in the field, concise text by leading experts.

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The Vistula-Oder offensive was a massive Soviet Army operation on the Eastern Front which was launched on 12 January 1945 and paved the way for the Battle of Berlin. Its main objective was a major advance from the River Vistula to the River Oder, bringing Soviet forces within fifty miles of the gates of Berlin. The offensive faced a German defensive line east of Warsaw. These 450,000 German troops were outmatched three to one by the Soviet forces. The Red Army assault began what would be a devastating three weeks for the German forces of Army Group A.German attempts to hold their lines and avoid being sucked into a maelstrom of destruction were unsuccessful. Army Group A would collapse almost all the way back to Berlin, ending the Third Reich’s desperate efforts to cling onto land captured in Poland five years earlier, and stem enemy forces spilling over into Germany and threatening Berlin. The battle saw some 295,000 soldiers killed and 147,000 captured, as well as thousands of tanks, artillery, and machine guns destroyed. Within two months of the offensive the battle of Berlin was launched.This fully illustrated book relates this story of defeat and survival, offering a detailed visual record of Nazi Germany’s demise between two main rivers in Poland and Germany.

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Bagration was the code word that the Soviet Army gave for their summer offensive in 1944. This massive offensive led to the destruction of the German Army Group Center and was the greatest military defeat ever experienced by the German Army during World War Two. This book provides an absorbing insight into the German defeat and the Russian offensive using a wide variety of rare and previously unpublished photographs. With detailed captions and text together with 20 artist profiles and maps, the book shows the compelling story of how German Army Group Center tried to counter the overwhelming might of the Soviet Army as it poured thousands of men, weapons and armor across the German lines, smashing its way through.What ensued was a swift and bloody battle of attrition as the German Army tried to contain the might of its unstoppable enemy. In the days and weeks that followed German units fought and gradually retreated under the constant hammer blows of Russian ground and aerial bombardments, and endless armored and infantry attacks. Many German units fighting to the grim death were duty-bound not to withdraw, and what followed was a disaster of a colossal magnitude. As the Soviet might punched a massive hole in the German lines it sent huge shock waves through Army Group Center forcing them to retreat or face total annihilation.However, the Russian offensive was so quick that many of the German units with their precious panzer and infantry divisions quickly became encircled and destroyed - its remnants retreating west in order to save itself. By the end of the battle this cataclysm was bigger than that experienced at Stalingrad. It saw the German Army being pushed out of Russia towards Poland with the loss of over 300,000 men and most of its weaponry lost.The story of the destruction of Army Group Center during the summer of 1944 has been completely overshadowed by the D-Day campaign in Normandy three weeks earlier. Yet, the battle in which the German forces endured on the Eastern Front that fateful summer was more catastrophic than that experienced by the Allies on the Western Front, but little is known of the operation. This book reveals the lesser-known battle in the East and shows how the German forces fought and lost against overwhelming odds.

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The daring James Bond is back in a definitive bumper edition collecting the second period of Jim Lawrence''s celebrated run in comic strip form! Includes nine of Bond''s most thrilling and dangerous missions: Trouble Spot, Isle of Condors, The League of Vampires, Die With My Boots On, The Girl Machine, Beware of Butterflies, The Nevsky Nude, The Phoenix Project and The Black Ruby Caper.

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