Search results for ""Facet Publishing""
Facet Publishing Information Law: Compliance for librarians, information professionals and knowledge managers
Library, information and knowledge professionals are often at the front line of managing and monitoring their organisation’s legal compliance and have roles and responsibilities in both complying with the law and taking advantage of its provisions. To do their jobs effectively, they need not only to understand the law, but also to develop the skills, confidence and organisational policy frameworks to apply the law’s principles to their context of use. They need the knowledge and skills to help them decide what is acceptable and to develop appropriate risk aware approaches when things are not clear-cut. Information Law: Compliance for librarians, information professionals and knowledge managers provides an overview of important information law issues along with tools and guidance to help readers establish a framework so that their organisation can both comply with its legal responsibilities and support a suitably risk aware environment which optimises access and use. Based on the authors’ many years in professional practice and on their proven ‘Compliance Methodology’, it will help readers understand the legal issues that are central to the information they hold or that they wish to access.
£125.00
Facet Publishing Community Archives, Community Spaces: Heritage, Memory and Identity
This book traces the trajectory of the community archives movement, expanding the definition of community archives to include sites such as historical societies, social movement organisations and community centres. It also explores new definitions of what community archives might encompass, particularly in relation to disciplines outside the archives.Over ten years have passed since the first volume of Community Archives, and inspired by continued research as well as by the formal recognition of community archives in the UK, the community archives movement has become an important area of research, recognition and appreciation by archivists, archival scholars and others worldwide. Increasingly the subject of papers and conferences, community archives are now seen as being in the vanguard of social concerns, markers of community-based activism, a participatory approach exemplifying the on-going evolution of ‘professional’ archival (and heritage) practice and integral to the ability of people to articulate and assert their identity. Community Archives, Community Spaces reflects the latest research and includes practical case studies on the challenges of building and sustaining community archives. This new book will appeal to practitioners, researchers, and academics in the archives and records community as well as to historians and other scholars concerned with community building and social issues.
£145.00
Facet Publishing Practical Data Science for Information Professionals
Practical Data Science for Information Professionals provides an accessible introduction to a potentially complex field, providing readers with an overview of data science and a framework for its application. It provides detailed examples and analysis on real data sets to explore the basics of the subject in three principle areas: clustering and social network analysis; predictions and forecasts; and text analysis and mining.As well as highlighting a wealth of user-friendly data science tools, the book also includes some example code in two of the most popular programming languages (R and Python) to demonstrate the ease with which the information professional can move beyond the graphical user interface and achieve significant analysis with just a few lines of code. After reading, readers will understand:· the growing importance of data science · the role of the information professional in data science · some of the most important tools and methods that information professionals can use.Bringing together the growing importance of data science and the increasing role of information professionals in the management and use of data, Practical Data Science for Information Professionals will provide a practical introduction to the topic specifically designed for the information community. It will appeal to librarians and information professionals all around the world, from large academic libraries to small research libraries. By focusing on the application of open source software, it aims to reduce barriers for readers to use the lessons learned within.
£105.00
Facet Publishing Research, Evaluation and Audit: Key Steps in Demonstrating Your Value
This handbook provides library and information professionals with the information they need to undertake research projects in the workplace in order to inform their own practice and improve service delivery. Whether you are a complete novice or have experience of undertaking evaluations, audits or research, this book will guide you step-by-step through the key phases of planning, doing and disseminating research. The text is divided into three sections: • Part 1: Getting started introduces the concepts, ethics and planning stages. • Part 2: Doing research, evaluation and audit explores the fundamentals of projects, including the literature review, qualitative and quantitative research methods, data analysis and research tools. • Part 3: Impact of research, evaluation and audit guides you through writing up your project, putting the results of your project findings into practice and dissemination to the wider community. Written by academics and practitioners from a diverse range of sectors throughout the world, the book offers a thorough but common sense approach. Each chapter is structured to begin with a comprehensive introduction to a discrete topic area complemented with case studies drawn from a broad range of LIS contexts to illustrate the issues raised and provide transferable lessons to your own context. Whatever your experience, this book will support your project development and explain how evidence-based library and information practice is relevant to you. Readership: This is the essential handbook for any librarian or information professional who wants to undertake research in the workplace in order to inform their own practice and the wider evidence base for library and information science. It’s also a useful guide for undergraduate and postgraduate LIS students undertaking their final year research project.
£151.47
Facet Publishing Library Analytics and Metrics: Using data to drive decisions and services
This book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience. With the wealth of data available to library and cultural heritage institutions, analytics are the key to understanding their users and improving the systems and services they offer. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realize the value of their data, this will be an essential guide for librarians and information professionals. Library Analytics and Metrics brings together a group of internationally recognized experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors, including: The role of data in helping inform collections management and strategy Approaches to collecting, analyzing and utilizing data Using analytics to develop new services and improve the user experience Using ethnographic methodologies to better understand user behaviours The opportunities of library data as ‘big data’ The role of ‘small data’ in delivering meaningful interventions for users Practical advice on managing the risks and ethics of data analytics How analytics can help uncover new types of impact and value for institutions and organizations. Readership: This book will be an invaluable resource for librarians and library directors interested in developing a data-driven approach to their service provision and decision making; students on library and information science courses; and managers and practitioners in other cultural heritage sectors such as museums, archives and galleries.
£130.00
Facet Publishing Information 2.0: New models of information production, distribution and consumption
This textbook provides an overview of the digital information landscape and explains the implications of the technological changes for the information industry, from publishers and broadcasters to the information professionals who manage information in all its forms. This fully-updated second edition includes examples of organizations and individuals who are seizing on the opportunities thrown up by this once-in-a-generation technological shift providing a cutting-edge guide to where we are going both as information consumers and in terms of broader societal changes. Each chapter explores aspects of the information lifecycle, including production, distribution, storage and consumption and contains case studies chosen to illustrate particular issues and challenges facing the information industry. One of the key themes of the book is the way that organizations, public and commercial, are blurring their traditional lines of responsibility. Amazon is moving from simply selling books to offering the hardware and software for reading them. Apple still makes computer hardware but also manages one of the world’s leading marketplaces for music and software applications. Google maintains its position as the most popular internet search engine but has also digitized millions of copies of books from leading academic libraries and backed the development of the world’s most popular computing platform, Android. At the heart of these changes are the emergence of cheap computing devices for decoding and presenting digital information and a network which allows the bits and bytes to flow freely, for the moment at least, from producer to consumer. While the digital revolution is impacting on everyone who works with information, sometimes negatively, the second edition of Information 2.0 shows that the opportunities outweigh the risks for those who take the time to understand what is going on. Information has never been more abundant and accessible so those who know how to manage it for the benefit of others in the digital age will be in great demand. Readership: Students taking courses in library and information science, publishing and communication studies, with particular relevance to core modules exploring the information society and digital information. Academics and practitioners who need to get to grips with the new information environment.
£130.32
Facet Publishing Is Digital Different?: How Information Creation, Capture, Preservation and Discovery are being Transformed
This edited collection brings together global experts to explore the role of information professionals in the transition from an analogue to a digital environment.The contributors, including David Nicholas, Valerie Johnson, Tim Gollins and Scott David, focus on the opportunities and challenges afforded by this new environment that is transforming the information landscape in ways that were scarcely imaginable a decade ago and is challenging the very existence of the traditional library and archive as more and more resources become available on line and as computers and supporting networks become more and more powerful.Is Digital Different? illustrates the ways in which the digital environment has the potential to transform scholarship and break down barriers between the academy and the wider community, and draws out both the inherent challenges and the opportunities for information professionals globally.By drawing on examples of the impact of other new and emerging technologies on the information sciences in the past, the book emphasises that information systems have always been shaped by available technologies that have transformed the creation, capture, preservation and discovery of content.
£130.00
Facet Publishing Library Management in Disruptive Times: Skills and knowledge for an uncertain future
Is the traditional library business model a victim of disruptive digital technologies? Library Management in Disruptive Times identifies the key skills and attitudes needed by the library leaders of today and tomorrow and delivers a balanced view of the future of the profession. Contributed to by expert professional library leaders and educators from across the globe, this edited collection offers thought-provoking perspectives on the challenge of the current operating environment across a range of library sectors, library professional associations and geographic regions. Each author brings their own particular area of expertise and perspective on to consider the effects of disruptive change in libraries globally. Key topics covered include: Leading change Management fads and their impact on libraries User engagement The value of collaboration and consortia Library management and the global economic crisis Agile management techniques The role of professional associations in redefining the profession Developing management skills on the job Planning for the future. This dynamic collection helps readers to envision the purpose and value of future libraries and to see change as a rare opportunity to create truly new roles for librarians. Readership: This will be essential reading for library managers, directors and aspiring leaders throughout the world.
£140.00
Facet Publishing Exploring Research Data Management
Research Data Management (RDM) has become a hot professional topic internationally because of changes in scholarship and governmental policies about the sharing of research data. This book provides an introduction to RDM for librarians and other support professionals.Starting by exploring the nature of research and the importance of data in the research process, the book reviews how RDM has developed over time, what typical research data services are, and how they relate to other research support services. It considers how a multi-professional support service can be created then examines the decisions that need to be made in designing different types of research data service from local policy creation, training, through to creating a data repository.Exploring Research Data Management is an accessible introduction to RDM with engaging tasks for the reader to follow and build their knowledge. It will be useful reading for all students studying librarianship and information management, and librarians who are interested in learning more about RDM and developing Research Data Services in their own institution.
£62.50
Facet Publishing Reading by Right: Successful strategies to ensure every child can read to succeed
Reading is an essential life skill not only for an individual's development and life chances but for social cohesion and a developed democracy. This book focuses on the importance of reading for pleasure and the difference that it can make to a person’s life chances, with a focus upon how libraries and librarians help reluctant and struggling readers: those who might fall through the net or be left behind. Reading by Right provides an edited collection of chapters covering aspects of overcoming reading difficulties or reading reluctance in children and young people from birth right through to teenage. The book examines the research into problems with the acquisition of reading and highlights some of the best practise to be found internationally, both as a practical aid but also to inspire partnership and cooperation. Content covered includes: an outline of the political and strategic framework that library and education practitioners face in trying to overcome the barriers to reading a review of the past several decades of research in this area how youngsters become ‘reluctant readers’ and how to improve the situation for everyone examples of successful projects from Korea and Finland, countries that consistently perform well in reading tests and international league tables a wealth of practical context, including case studies and perspectives from school and public libraries an overview of the ongoing relevance of debates and discussion around diversity in publishing and children’s books, including some potential solutions. The book will be invaluable reading for practitioners and students of librarianship in both the public and school sectors. It will also be of great interest to all teachers, consultants and educators concerned with literacy and reading, and to policy makers in both the school and library sectors.
£125.00
Facet Publishing Information Resource Description: Creating and managing metadata
This new edition offers a fully updated and expanded overview of the field of information organization, examining the description of information resources as both a product and process of the contemporary digital environment.Information Resource Description, 2nd edition explains how the various elements and values of descriptive metadata support a set of common information retrieval functions across a wide range of environments. Through this unifying framework, the book provides an integrated commentary on the various fields and practices of information organization carried out by today’s information professionals and end-users.Updates to the first edition include coverage of: recent scholarship published in the field linked open linked data initiatives such as BIBFRAME the new IFLA Library Reference Model and its five user tasks current versions of the key metadata standards contemporary discovery tools and approaches. The book is intended for LIS students taking information organization courses at either undergraduate and postgraduate levels, information professionals wishing to specialize in the field, and existing metadata specialists who wish to update their knowledge.
£62.50
Facet Publishing Digital Literacy Unpacked
Digital literacy is a powerful subject, which supports inclusivity, social mobility and digital citizenship globally. This book brings together thought-leaders and experts in the field, providing a blend of research and practice across sectors, and provides a valuable and timely insight into digital literacy and learning.Digital Literacy Unpacked not only offers a snapshot of innovative approaches to digital literacy, but also intends to provoke discussion, encourage collaboration and inspire – whatever the role or context. The editors open up the whole area of digital literacy in all its kaleidoscopic richness, and provide diverse perspectives, content and ideas to inform thinking and practice.The cross-sectoral and global significance of digital literacy is a key theme of the book. Digital literacy is relevant to higher education, further education, schools, children, and the workplace – but crucially at its heart it is a citizenship and inclusion issue, necessary for the full participation and achievement of all in society.Content covered includes: a discussion of terminology, institutional approaches, and existing frameworks digital literacy in learning and teaching copyright literacy teaching the use of digital tools and curriculum design critical approaches to literacy combatting social exclusion using digital skills. The book will be useful reading for library and information professionals across the sector (higher education, schools, business/corporate, special, public), institutional leaders and managers, and LIS students. It will also be useful reading for educational technologists, learning and teaching professionals.
£67.50
Facet Publishing The No-nonsense Guide to Born-digital Content
This book offers a comprehensive, entry-level guide for librarians and archivists who have found themselves managing or are planning to manage born-digital content. Libraries and archives of all sizes are collecting and managing an increasing proportion of digital content. Within this body of digital content is a growing pool of ‘born-digital’ content: content that has been created and has often existed solely in digital form. The No-nonsense Guide to Born-digital Content explains step by step processes for developing and implementing born-digital content workflows in library and archive settings of all sizes and includes a range of case studies collected from small, medium and large institutions internationally. Coverage includes: the wide range of digital storage media and the various sources of born-digital content a guide to digital information basics selection, acquisition, accessioning and ingest description, preservation and access methods for designing & implementing workflows for born-digital collection processing a comprehensive glossary of common technical terms strategies and philosophies to move forward as technologies change. This book will be useful reading for LIS and archival students and professionals who are working with, or plan to work with, born digital content. It will also be of interest to museum professionals, data managers, data scientists, and records managers.
£62.50
Facet Publishing Open Licensing for Cultural Heritage
This practical and explanatory guide for library and cultural heritage professionals introduces and explains the use of open licences for content, data and metadata in libraries and other cultural heritage organisations. Using rich background information, international case studies and examples of best practice, this book outlines how and why open licences should and can be used with the sector’s content, data and metadata. Open Licensing for Cultural Heritage digs into the concept of ‘open’ in relation to intellectual property, providing context through the development of different fields, including open education, open source, open data, and open government. It explores the organisational benefits of open licensing and the open movement, including the importance of content discoverability, arguments for wider collections impact and access, the practical benefits of simplicity and scalability, and more ethical and principled arguments related to protection of public content and the public domain. Content covered includes: an accessible introduction to relevant concepts, themes, and names, including ‘Creative Commons’, ‘attribution’, model licences, and licence versions distinctions between content that has been openly licensed and content that is in the public domain and why professionals in the sector should be aware of these differences an exploration of the organisational benefits of open licensing and the open movement the benefits and risks associated with open licensing a range of practical case studies from organisations including Newcastle Libraries, the University of Edinburgh, Statens Museum for Kunst (the National Gallery of Denmark), and the British Library. This book will be useful reading for staff and policy makers across the gallery, library, archive and museum (GLAM) sector, who need a clear understanding of the open licensing environment, opportunities, risks and approaches to implementation. This includes library and information professionals, library and information services (LIS) professionals working specifically in the digital field (including digital curation, digitisation, digital production, resource discovery developers). It will also be of use to students of LIS Science, digital curation, digital humanities, archives and records management and museum studies.
£72.50
Facet Publishing Resource Discovery for the Twenty-First Century Library: Case studies and perspectives on the role of IT in user engagement and empowerment
Discovery is central to academic activities at all levels and is a major focus for libraries and museums. Of all the parts of modern library provision, discovery services are the most clearly affected by developments in IT, from databases to search engines to linked data to machine learning. It is crucial to the relationship between libraries and their communities. This book will help its readers learn how to adapt in a fast changing area to continue to provide a high level of service. Resource Discovery for the Twenty-First Century Library contains a range of contributions analysing the ways in which libraries are tackling the challenges facing them in discovery in the (post)-Google era. Chapters are written by experts, both global and local – describing specific areas of discovery and local implementations and ideas. The book will help with enhancing discovery both inbound – making locally held resources globally discoverable, and outbound – making global resources locally discoverable, in ways which are relevant to your user community. Content covered includes:· a survey of what resource discovery is today · case studies from around the world of interesting approaches to discovery· analysis of how users approach discovery · how to understand and make the best use of Internet search engines· using limited resources to help users find collections · linked open data and discovery · the future of discovery.This book will be useful for subject librarians and others who give direct support to library users, digital library technicians, managers, staff with responsibility for managing electronic resources, metadata and discovery specialists, trainers and user education specialists. It will also be of use to curators and others who give direct support to researchers, managers of digitisation and cataloguing products, IT staff, trainers and user education specialists.
£67.50
Facet Publishing Managing Metadata in Web-scale Discovery Systems
This book shows you how to harness the power of linked data and web-scale discovery systems to manage and link widely varied content across your library collection. Libraries are increasingly using web-scale discovery systems to help clients find a wide assortment of library materials, including books, journal articles, special collections, archival collections, videos, music and open access collections. Depending on the library material catalogued, the discovery system might need to negotiate different metadata standards, such as AACR, RDA, RAD, FOAF, VRA Core, METS, MODS, RDF and more. In Managing Metadata in Web-Scale Discovery Systems, editor Louise Spiteri and a range of international experts show you how to: maximize the effectiveness of web-scale discovery systems provide a smooth and seamless discovery experience to your users help users conduct searches that yield relevant results manage the sheer volume of items to which you can provide access, so your users can actually find what they need maintain shared records that reflect the needs, languages, and identities of culturally and ethnically varied communities manage metadata both within, across, and outside, library discovery tools by converting your library metadata to linked open data that all systems can access manage user generated metadata from external services such as Goodreads and LibraryThing mine user generated metadata to better serve your users in areas such as collection development or readers' advisory.The book will be essential reading for cataloguers, technical services and systems librarians and library and information science students studying modules on metadata, cataloguing, systems design, data management, and digital libraries. The book will also be of interest to those managing metadata in archives, museums and other cultural heritage institutions.
£130.00
Facet Publishing Practical Ontologies for Information Professionals
Practical Ontologies for Information Professionals provides an accessible introduction and exploration of ontologies and demonstrates their value to information professionals. More data and information is being created than ever before. Ontologies, formal representations of knowledge with rich semantic relationships, have become increasingly important in the context of today’s information overload and data deluge. The publishing and sharing of explicit explanations for a wide variety of conceptualizations, in a machine readable format, has the power to both improve information retrieval and discover new knowledge. Information professionals are key contributors to the development of new, and increasingly useful, ontologies. Practical Ontologies for Information Professionals provides an accessible introduction to the following: defining the concept of ontologies and why they are increasingly important to information professionals ontologies and the semantic web existing ontologies, such as RDF, RDFS, SKOS, and OWL2 adopting and building ontologies, showing how to avoid repetition of work and how to build a simple ontology interrogating ontologies for reuse the future of ontologies and the role of the information professional in their development and use. This book will be useful reading for information professionals in libraries and other cultural heritage institutions who work with digitalization projects, cataloguing and classification and information retrieval. It will also be useful to LIS students who are new to the field.
£140.00
Facet Publishing Critical Literacy for Information Professionals
This edited collection explores critical literacy theory and provides practical guidance to how it can be taught and applied in libraries. Critical literacy asks fundamental questions about our understanding of knowledge. Unlike more conventional approaches to literacy and resource evaluation, with critical literacy there is no single ‘correct’ way to read and respond to a text or resource. A commitment to equity and social justice sets critical literacy apart from many other types of literacy and links it to wider societal debates, such as internationalization, community cohesion and responses to disability. The book provides a foundation of critical literacy theory, as applied to libraries; combines theory and practice to explore critical literacy in relation to different user groups, and offers practical ways to introduce critical literacy approaches in libraries. Contributed to by international experts from across library sectors, the book covers topics including: radical information literacy as an approach to critical literacy education critical literacy and mature students physical and digital disability access in libraries teaching critical literacy skills in a multicultural, multilingual school community teaching media literacy developing critical literacy skills in an online environment new media and critical literacy. Critical Literacy for Information Professionals also contains a series of practically-focussed case studies that describe tools or approaches that librarians have used to engage users in critical literacy. Drawing on examples from across library sectors including schools, public libraries, universities, workplaces and healthcare, these illustrate how critical literacy can be applied across a variety of library settings, including online and new media environments. Accessible to those with little knowledge of critical literacy, while also introducing debates and ideas to those with more experience of the field, this book will be essential reading for librarians, information professionals and managers in all sectors, students of library and information science, school and higher education teachers and researchers.
£70.00
Facet Publishing Annual Review of Cultural Heritage Informatics: 2012-2013
The Annual Review of Cultural Heritage Informatics (ARCHI) is a pivotal resource for cultural heritage scholars, professionals and students providing a compendium of current research, educational initiatives and best practices. Featuring sixteen original works selected by the distinguished editorial board of international scholars, ARCHI presents a broad spectrum of the cultural heritage informatics field. Whether you are interested in cultural heritage preservation, digitization, digital humanities, user behaviour, technology or educational practices, this edited collection is the central source for current and emerging trends in the rapidly expanding cultural heritage informatics field. The major sections include: Best Practices: contributors explore the increasingly converging, distributed and pluralistic nature of digital cultural heritage and suggest new perspectives on traditional preservation and access methodologies Digital Communities: authors emphasize the role of cultural maps in interpreting digital representations and advocate for the preservation of digital cultural discourse Education: offerings include an exploration of a current cultural heritage informatics educational program and an analysis of educational resources available to local history and genealogy collection librarians Field Reports: case studies include active digitization programs, cultural heritage preservation initiatives and developing cultural heritage research agendas in Ethiopia, Pennsylvania (USA), Australia and Romania Technology: chapters explore specific uses of technology for promoting the accessibility and preservation of cultural heritage ranging from a digital humanities virtual reality application, to folksonomies and other social networking tools as finding aid extensions, and a review of digital collection user studies Reviews: this new section is introduced and the vision charted for its expansion in future volumes. ARCHI is the polestar publication for cultural heritage informatics scholars, practitioners, and students. By challenging readers to explore a variety of contexts and offering critical evaluation of conventional practices, ARCHI promotes new ideas and offers new pathways of development for the cultural heritage informatics field.
£69.95
Facet Publishing Metaliteracy: Reinventing information literacy to empower learners
This new book presents a comprehensive structure for information literacy theory that will help your students grasp an understanding of the critical thinking and reflection required to engage in technology spaces as savvy producers, collaborators, and sharers. Today’s learners communicate, create, and share information using a range of information technologies such as social media, blogs, microblogs, wikis, mobile devices and apps, virtual worlds, and MOOCs. In their new book, respected information literacy experts Mackey and Jacobson present a comprehensive structure for information literacy theory that builds on decades of practice while recognizing the knowledge required for an expansive and interactive information environment. The concept of metaliteracy expands the scope of traditional information skills (determine, access, locate, understand, produce, and use information) to include the collaborative production and sharing of information in participatory digital environments (collaborate, produce, and share) prevalent in today’s world. Combining theory and case studies, the authors: show why media literacy, visual literacy, digital literacy, and a host of other specific literacies are critical for informed citizens in the 21st century; offer a framework for engaging in today’s information environments as active, self-reflective, and critical contributors to these collaborative spaces; and connect metaliteracy to such topics as metadata, the semantic web, metacognition, open education, distance learning, and digital storytelling. Readership: Any librarian involved in teaching information literacy, LIS students, academics and researchers.
£59.95
Facet Publishing Preserving Archives
A brand new and fully updated edition of this seminal work on archival preservation.Access to archival material – the documentary heritage of people all over the world that gives them their identity and ensures their rights – is dependent on the survival of fragile materials: paper, parchment, photographic materials, audiovisual materials and, most recently, magnetic, optical and increasingly digital formats. The primary importance of such survival is widely acknowledged but sometimes overlooked in a rush to provide ever better means of access. But without the basic material, no services can be offered. Preservation is at the heart of archival activity.Archivists in all types of organizations face questions on how to plan a preservation strategy in less than perfect circumstances, or deal with a sudden emergency. This book considers the causes of threats to the basic material, outlines the preservation options available and offers flexible solutions applicable in a variety of situations. It offers a wide range of case studies and examples from international specialists. This revised edition includes additional material on digital preservation and green building as well as a new chapter on the management and training of volunteers, reflecting a key concern for many archival institutions.Key topics are:Understanding archival materials and their characteristics Managing digital preservation Archive buildings and their characteristics Safeguarding the building and its contents Managing archival storage Managing risks and avoiding disaster Creating and using surrogates Exhibiting archives Handling the records Managing a pest control programme Training and the use of volunteers Putting preservation into practice.Readership: Archivists, librarians, curators and enthusiasts, trained and untrained, in museums, local studies centres and voluntary societies in need of good clear advice.
£65.00
Facet Publishing Managing Records: A Handbook of Principles and Practice
Many organizations do not yet have a formal programme of records management, but increasingly they are recognizing the benefits of well managed records and the serious consequences of inadequate records systems. Establishing records management and maintaining an effective programme requires specialist expertise. This essential manual of practice provides a detailed guide to the concepts, skills and techniques of records management for organizational staff who have a responsibility for setting up, maintaining or restructuring a records management programme. It offers invaluable advice on the management of records in both electronic and traditional paper media, and focuses on the following areas: understanding records management analysing the context for records management classifying records and documenting their context creating and capturing records; managing appraisal, retention and disposition maintaining records and assuring their integrity providing access implementing records management. The appendices provide a wealth of additional information including a list of standards for records management, an annotated bibliography and sources of further information, and details of professional and advisory bodies. Readership: This much needed manual is an indispensable purchase for organizations wishing to introduce better practices for managing their records. The book is intended to be of value to experienced records managers as well as LIS practitioners and newcomers to the field. It should be on the desk of every manager and every information professional with responsibility for records management.
£54.95
Facet Publishing The Librarian's Guide to Learning Theory: Practical Applications in Library Settings
This book will help library and information professionals better understand how people learn in order to improve support for instruction in their library.From book clubs to media facilities, libraries support learning in numerous ways. In this accessible handbook, Medaille unchains the field of learning theory from its verbose and dense underpinnings to show how libraries can use concepts and principles to better serve the needs of their users.Readers will discover: concrete ways to improve library instruction, spaces, services, resources, and technologies succinct overviews of major learning theories drawn from the fields of psychology, education, philosophy and many more summaries of the most relevant aspects of each theory and instructional methods, showing how the various theories interact and support each other. This book will be useful for library and information professionals seeking to better understand their community and service users.
£45.00
Facet Publishing The Scholarly Communication Handbook: From Research Dissemination to Societal Impact
Scholarly communication covers a broad range of topics and issues including copyright and intellectual property, research policy, metadata, indexing practices and data analysis techniques. But how do we approach these topics in a manner that is easy to understand for a PhD student who has just embarked on the publication process, or a librarian who provides support to researchers? This book aims to work through the interrelated scholarly communication topics and issues with the question, ‘Where to publish?’ Understanding the many considerations in selecting a publication venue or devising a research dissemination strategy, the readers will not only make informed decisions about where they publish, but they will also understand policy changes and advocacy work in relation to research and publication practices.
£45.00
Facet Publishing Supporting People to Live Well with Dementia: A Guide for Library Services
Libraries have enormous potential to support people with dementia and their carers, and demand for dementia-friendly library services is only likely to increase in the future as the numbers of people affected by dementia rise and there is greater emphasis on community-based care. Taking action to create a dementia-friendly library can initially feel like a massive undertaking, but small changes can make a big difference.Supporting People to Live Well with Dementia describes how to effectively develop, promote and evaluate services for people with dementia. It provides readers with an understanding of the different ways in which library customers may be affected by dementia, and an appreciation of some of the ways they can continue to contribute positively to their communities. It then suggests ways in which libraries can better support people with dementia and their carers through approaches to customer service, design, resources, reading interventions, online provision and a range of other activities that promote more positive and inclusive attitudes towards people living with dementia amongst library staff, customers and communities more widely.
£55.00
Facet Publishing The KM Cookbook: Stories and strategies for organisations exploring Knowledge Management Standard ISO30401
The KM Cookbook serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy. Knowledge Management (KM) has been around for over 20 years as a set of tools and methods for connecting, collecting and creating knowledge. Lots has been written, and there are tens of thousands of practitioners out there—in-company specialists and consultants. Unlike Lean, Agile and other business improvement methodologies, KM has never had a single agreed set of tools, or a commercial accreditation or standard. Attending a KM conference can feel a bit like visiting an international street food market! In many ways, the arrival of an internationally agreed standard and vocabulary, imbues fresh professional credibility to the field of Knowledge Management.
£39.95
Facet Publishing The Special Collections Handbook
The Special Collections Handbook, Third Edition is a comprehensive desk reference providing the essential principles, skills, and knowledge to manage special collections in any setting and covering all aspects of special collections work: preservation; developing collections; understanding objects; emergency planning; security; legal and ethical concerns; cataloguing; digitisation; marketing; outreach; teaching; impact; advocacy, and fundraising. This new edition has been revised and updated to incorporate the many developments in the field, reflecting the growth and dynamism of the sector and the complexity of the environment in which we operate. This will include: Enriched and updated guidance on decolonising collections management and all other elements of special collections work working towards zero-carbon buildings, preservation, and other aspects of special collections work lessons/impact of Covid-19: managing remote access by staff and users, emergency planning, health and safety, risk assessments new legislation affecting special collections, notably in the UK the Data Protection Act 2018 new and revised standards, such as the new British Standards relating to collections care, BS EN 16893 and BS 4971, which replace PD5454 new and emerging technologies in collections discovery, digitisation, digital resource and digital libraries, and how to manage them and build capacity. Particular attention will be paid to the implications of the ‘digital shift’ and the place of special collections in online and hybrid learning. Comprehensive and written in a highly accessible manner, The Special Collections Handbook, Third Edition will be an essential resource for staff working with special collections in a wide range of settings, including academia, public libraries, religious organisations, museums, and at scales from solo librarians to ‘nationals’.
£65.00
Facet Publishing Media Smart: Lessons, Tips and Strategies for Librarians, Classroom Instructors and other Information Professionals
Information has become one of the most crucial commodities in today’s world. From multinational corporations to single individuals, we all make critical decisions based on the information available to us. However, modern ease of access to information does not often guarantee access to good information. In this digital age, where facts can be easily manipulated to align with political, social or monetary aims, media literacy has become an essential skill. Media Smart: Lessons, Tips and Strategies for Librarians, Classroom Instructors and other Information Professionals is an invaluable toolkit for navigating the fraught information landscape. From the history of media manipulation to practical applications of media literacy, this book will offer a thorough grounding in teaching students to defend themselves from mis-and dis-information. It discusses how technology affects the information we receive, offers a brief look at the psychology behind how we process information, describes the various means by which media can be manipulated and provides tips about how to recognize and avoid false or misleading information. Featuring numerous classroom exercises and case studies specific to each aspect of media manipulation, this book is essential reading for students and educators in communications, media and information literacy as well as librarians and anyone interested in developing their media literacy skills.
£55.00
Facet Publishing Critical Literacy for Information Professionals
This edited collection explores critical literacy theory and provides practical guidance to how it can be taught and applied in libraries. Critical literacy asks fundamental questions about our understanding of knowledge. Unlike more conventional approaches to literacy and resource evaluation, with critical literacy there is no single ‘correct’ way to read and respond to a text or resource. A commitment to equity and social justice sets critical literacy apart from many other types of literacy and links it to wider societal debates, such as internationalization, community cohesion and responses to disability. The book provides a foundation of critical literacy theory, as applied to libraries; combines theory and practice to explore critical literacy in relation to different user groups, and offers practical ways to introduce critical literacy approaches in libraries. Contributed to by international experts from across library sectors, the book covers topics including: radical information literacy as an approach to critical literacy education critical literacy and mature students physical and digital disability access in libraries teaching critical literacy skills in a multicultural, multilingual school community teaching media literacy developing critical literacy skills in an online environment new media and critical literacy. Critical Literacy for Information Professionals also contains a series of practically-focussed case studies that describe tools or approaches that librarians have used to engage users in critical literacy. Drawing on examples from across library sectors including schools, public libraries, universities, workplaces and healthcare, these illustrate how critical literacy can be applied across a variety of library settings, including online and new media environments. Accessible to those with little knowledge of critical literacy, while also introducing debates and ideas to those with more experience of the field, this book will be essential reading for librarians, information professionals and managers in all sectors, students of library and information science, school and higher education teachers and researchers.
£140.00
Facet Publishing Practical Tips for Equality Diversity and Inclusion in Libraries
Increasing diversity and inclusion can help libraries to fit their collections and services to those who need them and to bring in skilled staff who may have previously been overlooked, both of which are key to serving their communities. This book, written by a librarian with a decade of experience in diversity and inclusion issues, gives clear examples of steps to take and case studies of current initiatives.Topics covered include: creating a diversity and inclusion policy and ensuring the associated actions are carried out ensuring the library space is accessible and welcoming to all assessing collections to ensure they are diverse and catalogued using modern, inclusive language. Readers will be equipped to assess their own library, talk about challenges with more confidence, and make concrete changes to improve diversity and inclusion.
£50.00
Facet Publishing Read to Succeed: Strategies to Engage Children and Young People in Reading for Pleasure
Concern about children's reading is an international issue highlighted by continuing OECD research. Government actions such as the priority given to reading in the review of the National Curriculum reflect current UK concern. Reading is an essential life skill not only for an individual's development and life chances but for social cohesion and a developed democracy. In an era of public spending cuts it is important to reflect upon the impact that libraries can have in growing readers for the future. This much-needed book provides valuable evidence of successes so far both nationally and internationally, and offers ideas for future development as well as inspiration for current practice. An edited collection contributed by expert practitioners, it covers all aspects of promoting reading to and with children and young people from birth right through to teenage years, including the following key topics: the importance of Bookstart how children begin to read creating young readers literacy, libraries and literature in New Zealand the Summer Challenge in libraries Stockport does Book Idol restoring reading to the classroom promoting excellence - shadowing the CILIP Carnegie and Kate Greenaway medals local book awards the sport of reading libraries and partnerships the hard to reach reader in the 21st century creative reading. Readership: Offering future scoping for managers and aiming to inspire partnership and cooperation, this will be invaluable reading for practitioners and students of librarianship in both the public and school sectors. It will also be of great interest to all teachers, consultants and educators concerned with literacy and reading, and to policy makers in both the school and library sectors.
£70.00
Facet Publishing Better by Design: An Introduction to Planning, Designing and Developing Library Buildings
Drawing on the authors’ experience gained from library projects around the world, this book charts a readable path through everything from the planning of a new library, to major refurbishment, or the remodelling of a current library. It clearly explains the library design language and processes needed by professionals overseeing any project, and covers essential aspects including ensuring cost-effectiveness, eco-efficiencies, improved service and community impact meet the organisation’s objectives. Fully revised and updated, this new edition includes coverage of: the need for flexible and adaptable library spaces the environmental impact of building design, construction and use the trend towards multi-use, multi-purpose buildings to serve community, cultural and educational needs a customer-centred approach to service delivery heightened focus on health and wellbeing for all stakeholders the impact of the COVID-19 pandemic and customer access needs on the design and layout of a library the rapid growth of digital services. International and cross-sectoral in scope, this book is an essential guide for library professionals or architects involved in library building, remodelling or development. It will also be a valuable reference for students of both library and architectural design.
£120.00
Facet Publishing Information Literacy and the Digitalization of the Workplace
Digitalization has had an overwhelming impact on the workplace in recent years, making it more associable, editable, interactive, programmable, traceable, communicable and distributable. But this change comes with substantial changes to ways of working. New technologies almost always translate into new work processes, work arrangements, collaborative engagements and thus disrupt the information environment and consolidate equilibra at work. This book aims to bring forward the role of workplace information literacy as a key condition for successful digitalization or digital transformation in today’s workplace. Featuring contributions from leading scholars, it examines the multifaceted role of workplace information literacy in organizational operations and its role in the digitalization process, taking into account the role and perspectives of employer and employee.
£120.00
Facet Publishing Information Governance and Assurance: Reducing risk, promoting policy
This comprehensive textbook discusses the legal, organizational and ethical aspects of information governance, assurance and security and their relevance to all aspects of information work. Information governance describes the activities and practices which have developed to control the use of information, including, but not limited to, practices mandated by law. In a world in which information is increasingly seen as a top-level asset, the safeguarding and management of information is of concern to everyone. From the researcher who is responsible for ethical practices in the gathering, analysis, and storage of data, to the reference librarian who must deliver unbiased information; from the records manager who must respond to information requests, to the administrator handling personnel files, this book with equip practitioners and students alike to implement good information governance practice in real-world situations. Key topics covered include: Information as an asset The laws and regulations Data quality management Dealing with threats Security, risk management and business continuity Frameworks, policies, ethics and how it all fits together. Readership: Fully supported by examples, discussion points and practical exercises, this is essential reading for everyone who needs to understand, implement and support information assurance policies and information governance structures. It will be particularly valuable for LIS students taking information management and information governance courses, and information professionals with an advisory or gatekeeping role in information governance within an organization.
£65.00
Facet Publishing Delivering Research Data Management Services: Fundamentals of Good Practice
Step-by-step guidance to setting up and running effective institutional research data management services to support researchers and networks. The research landscape is changing, with key global research funders now requiring institutions to demonstrate how they will preserve and share research data. However, the practice of structured research data management is very new, and the construction of services remains experimental and in need of models and standards of approach. This groundbreaking guide will lead researchers, institutions and policy makers through the processes needed to set up and run effective institutional research data management services. This ‘how to’ guide provides a step-by-step explanation of the components for an institutional service. Case studies from the newly emerging service infrastructures in the UK, USA and Australia draw out the lessons learnt. Different approaches are highlighted and compared; for example, a researcher-focused strategy from Australia is contrasted with a national, top-down approach, and a national research data management service is discussed as an alternative to institutional services. Key topics covered: Research data provision Options and approaches to research data management service provision A spectrum of roles, responsibilities and competences A pathway to sustainable research data services: from scoping to sustainability The range and components of RDM infrastructure and services. Case studies: Johns Hopkins University University of Southampton Monash University The UK Data Service Jisc Managing Research Data programmes. Readership: This book will be an invaluable guide to those entering a new and untried enterprise. It will be particularly relevant to heads of libraries, information technology managers, research support office staff and research directors planning for these types of services. It will also be of interest to researchers, funders and policy makers as a reference tool for understanding how shifts in policy will have a range of ramifications within institutions. Library and information science students will find it an informative window on an emerging area of practice.
£75.00
Facet Publishing Cultural Heritage Information: Access and management
This book provides an overview of various challenges and contemporary research activities in cultural heritage information focusing particularly on the cultural heritage content types, their characteristic and digitization challenges; cultural heritage content organization and access issues; users and usability as well as various policy and sustainability issues associated with digital cultural heritage information systems and services. Cultural Heritage Information, the first book in the peer-reviewed i-Research series, contains eleven chapters that have been contributed by seventeen leading academics from six countries. The book begins with an introductory chapter that provides a brief overview of the topic of digital cultural heritage information with the subsequent chapters addressing specific issues and research activities in this topic. The ordering of the chapters moves from scene setting on policies and infrastructures, through considerations of interaction, access and objects, through to concrete system implementations. The book concludes by looking forward to issues around sustainability, in the widest sense, that are necessary to think about in order to maximize the availability and longevity of our digital cultural heritage. The key topics covered are: Managing digital cultural heritage information Digital humanities and digital cultural heritage (alt-history and future directions) Management of cultural heritage information: policies and practices Cultural heritage information: artefacts and digitization technologies Metadata in cultural contexts – from manga to digital archives in linked open data environment Managing cultural heritage: information systems architecture Cultural heritage information users and usability A framework for classifying and comparing interactions in cultural heritage information systems Semantic access and exploration in cultural heritage digital libraries Supporting exploration and use of digital cultural heritage materials: the PATHS perspective Cultural heritage information services: sustainability issues. Readership: This will be essential reading for researchers in Information Science specifically in the areas of digital libraries, digital humanities and digital culture. It will also be useful for practitioners and students in these areas who want to know the different research issues and challenges and learn how they have been handled in course of various research projects in these areas.
£75.00
Facet Publishing Building and Managing E-book Collections: A How-to-do-it Manual for Librarians
Offering multiple perspectives from electronic resource professionals at world-renowned libraries this book provides a comprehensive and well-rounded e-book education. Beginning with a short history of e-books and a review of the e-book publishing industry and its effect on library’s selection and budget process, this new text provides a thorough treatment of collection development issues, including the selection process and development policies, the use of approval plans, patron-driven acquisition, and practical solutions for creating your e-book collection policies. Chapters on budgeting and licensing covers ownership versus leasing models, the differences in licensing options from the major publishers and aggregators including information on digital rights management, and strategies for success in retention, access, and budgeting. This practical and realistic book covers all aspects of this complex area including: e-book purchasing models file formats and publisher/aggregator e-book platforms an examination of display devices (e-readers) best practices in cataloguing e-books to include metadata insight on incorporating value added features such as adding excerpts from the text, book covers, and links to related resources guidance on library web page and online catalogue access assessment and evaluation strategies, circulation statistics, print collection selection and usage, and user satisfaction. You’ll also gain valuable insight into the e-book’s impact on the publishing industry, scholarly communication, and its integration into future technologies and social media. Six practical case studies offer real world scenarios and helpful tips for implementation in a variety of settings. Readership: This book is a ready reference source for any library and information professional with an interest in e-books and their development. It is essential background reading for library managers wishing to develop an e-book collection from scratch or for those responsible for maintaining an existing e-book collection. It will also have plenty to interest publishers, who need to be aware of the issues faced by libraries managing e-book collections, and will be of great value to students of librarianship and information studies, and those on publishing related courses.
£64.95
Facet Publishing Metadata for Information Management and Retrieval: Understanding metadata and its use
This new and updated second edition of a classic text provides a thought provoking introduction to metadata for all library and information students and professionals. Metadata for Information Management and Retrieval has been fully revised to bring it up to date with new technologies and standards. It builds on the concept of metadata through an exploration of its purposes and uses as well as considering the main aspects of metadata management. This new edition, containing new chapters on ‘Very Large Data Collections’ and the ‘Politics and Ethics of Metadata’, assesses the current theory and practice of metadata and examines key developments in terms of both policy and technology. Coverage includes: defining, describing and expressing metadata data modelling metadata and information retrieval big data, linked data, open data repositories, social media and research data collections metadata in information governance: compliance, risk and information security managing intellectual property rights the politics of metadata: ethics, power and money. This book is essential reading for library and information students at undergraduate and postgraduate level and will also be useful reading for LIS professionals looking for an accessible introduction to metadata.
£62.50
Facet Publishing Using Mobile Technology to Deliver Library Services: A handbook
This is an essential practical guide for all information professionals who want to get to grips with or improve their use of mobile services. Packed with easy to implement ideas, practical examples and international case studies, this provides you with the ultimate toolkit, exploring ideas as simple as renewals and reminders to the more complex such as access to e-books and virtual worlds. Jargon-free coverage of the background and context to mobile delivery will enable you to fully understand the challenges and embrace the opportunities, getting to grips with critical issues such as what sort of services users really want. Key topics covered include: context including market penetration, range and functionality of devices texting apps vs. mobile websites mobile information literacy vs. other information literacies mobiles in teaching linking the physical and virtual worlds via mobile devices E-books for mobiles the future of mobile delivery. Readership: This is an essential practical guide for all information professionals who want to get to grips with or improve their use of mobile services. It would also be invaluable for museum staff facing the same challenges. Library and information students and academics will find it a useful introduction to the topic.
£64.95
Facet Publishing Using Web 2.0 for Health Information
Working together is a particular strength of information professionals in all sectors. In the area of health information in particular, the potential for using the internet for collaborative working is immense. Since it was first formally described in 2004, what is currently known as Web 2.0 has affected every library and information sector. Web 2.0 has tremendous potential to transform health information delivery still further. Although there have been any individual articles examining Web 2.0 applications and methods of working, and there are many individual examples of best practice, substantive works that synthesise this experience in one volume are rare. This new book is designed to meet this need, by drawing together international case studies and reflections on using Web 2.0. The book blends practical insights, theory and reflective approaches to offer a cohesive overview of how Web 2.0 is already changing health and medical information work. Main strands include: enhancing medical, nursing and health education information literacy in a health information environment supporting research supporting clinical care developing a service presence using Web 2.0 using social networking to develop an outreach service. Readership: Although the focus of the book is health information, it would be relevant to anyone who would like to gain an insight into this innovative and cost-effective method of delivering and sharing information. It is equally relevant for those new to Web 2.0, or those with more experience wishing to gain further insight into its application.
£75.00
Facet Publishing Library Videos and Webcasts
Online video and imaging software gives you the opportunity to communicate with your library users 24/7 - but getting started can be intimidating. This book has the building blocks you need to effectively, affordably, and easily create and broadcast high-quality webcasts to your library users, staff and the social networking sites beyond. Author Sean Robinson details each step in the video creation process, with practical guidance for equipment selection, planning, development, plus the use of quality camera techniques, props and special effects. Robinson also covers post-production, and shows you best practices for marketing your videos and measuring their success. Whether you want to advertise upcoming programs, broadcast book reviews, or film instructional videos about your library's services, this complete how-to guide gives you the all of the practical tools you need to integrate video into your library's repertoire.
£49.95
Facet Publishing M-Libraries 2: A Virtual Library in Everyone's Pocket
Interest in m-library services has grown exponentially in the last five years, as libraries are recognizing the potential of ubiquitous and increasingly sophisticated mobile devices. Building on the highly regarded M-Libraries: libraries on the move to provide virtual access, this new book brings together research and case studies from all corners of the globe on the development and delivery of library services and content to mobile devices. Based on the proceedings of the Second International M-Libraries Conference held in Vancouver, this new collection of contributions from authorities in the field serves to demonstrate the ingenuity and creativity of developers and service providers in this area, ranging from the innovative application of basic mobile phone technology to provide information services in remote parts of the globe lacking internet access, to the development of new tools and technologies which harness the full functionality of popular mobile phones. Key topics include: enhancing library access through the use of mobile technology the university library digital reading room mobile access for workplace and language training the role of an agent supplying content on mobile devices cyberlearning and reference services via mobile devices podcasting as an outreach tool service models for information therapy services delivered to mobiles bibliographic ontology and e-books health literacy and healthy action in the connected age a collaborative approach to support flexible, blended and technology-enhanced learning The collection demonstrates the emergence of an evidence base for m-libraries, with a number of contributions presenting the results of user surveys and studies of user behaviour. Readership: This highly topical book should be read by information professionals in all sectors, and by policy makers, researchers, developers, publishers and suppliers. It will also be of great interest to library and information studies students and newcomers to the profession.
£69.95
Facet Publishing Librarianship: An Introduction
Every profession needs an introductory text to its core body of knowledge. This definitive textbook is the most up-to-date introduction to the profession of librarianship for students and new entrants to the profession available. It is also the first to give a complete overview of all aspects of professional librarianship in the 21st century, and to offer authoritative analysis of modern libraries and librarianship. Key areas covered include:libraries and information services: evolution or revolution? information resources and services information organization and access library and Information users and society library technologies library and information management LIS education and training. Each chapter in this user-friendly text features clear learning aims and objectives and a list of revision questions to test and consolidate knowledge and understanding. Readership: Mapping onto course content for library and information studies in the US, UK and Australasia, this textbook also supports CILIP's Body of Knowledge and provides a single source of introductory explanations of library and information concepts for students. It is also the quintessential primer for new professionals.
£66.80
Facet Publishing Blended Learning: Tools for Teaching and Training
This essential guide should be on the desk of any library and information professional, records manager, archivist or knowledge manager involved in planning and introducing an ERM system, whether in a public or private sector organization. Information professionals currently face the challenge of providing end-user education and staff training to very large and diverse groups, whilst integrating the use of ICT into their teaching. But there seems to be a tendency within the literature to focus solely on face-to-face learning or on e-learning, and this is a lost opportunity. This book offers a new blended learning approach, combining the two techniques to make best use of the advantages of each while minimizing the disadvantages. It provides information professionals with a practical guide to the design and delivery of such training programmes, illustrated with a range of library-based examples, checklists and case studies. Many organizations establish projects, sometimes using external funding, as a means of developing their education and training provision, and the book provides a practical overview of this subject in the context of blended learning. Key areas covered include: technologies in the classroom virtual communication tools integrated learning environments websites and web tools models of teaching and learning planning and designing learning activities individual and group learning coaching and mentoring engaging with communities of interest and practice managing learning and teaching projects. Readership: This unique book will be of great value to any information professionals involved in establishing and delivering end-user education and staff development, whatever their previous experience. It will also benefit staff developers in school, college and higher education, library and information students, independent consultants and trainers, and information suppliers such as database providers.
£69.95
Facet Publishing Measuring Library Performance: Principles and Techniques
Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.
£69.95
Facet Publishing Information Users and Usability in the Digital Age
Information users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show. The chapters are: An introduction to information users and usability Information needs and user studies Human information behaviour studies and models Usability study basics Usability study participants Usability data analysis Web usability The usability of digital libraries Digital divide, digital natives and usability Issues and trends in usability research. Readership: The is essential reading for researchers and practitioners interested in the design and evaluation of digital information systems and services, as well as for students on library, information, and digital library courses.
£70.00
Facet Publishing Providing Effective Library Services for Research
The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area. Researchers rely on libraries to provide the information they need; equally, supporting research is a fundamental reason for libraries' existence. This book is first to explore the crucial relationship between libraries and researchers, focusing on developing and managing effective library services to support research and researchers. It covers researchers' information-seeking behaviour, their needs and wants; reviews the management and service response; and then places these issues into a wider strategic context. Key topics are: what is research? current issues in the research community defining research and researchers collection management in support of research the researcher's toolkit the information literate researcher the role of the library in supporting research activity futurewatch. Readership: This book will inform and advise all those who work with researchers in libraries, combining practical advice with an exploration of fundamental issues relating to the relationship between research and libraries. It will be essential reading for all who work in academic and research libraries.
£69.95
Facet Publishing The New Walford Guide to Reference Resources: Volume 2: The Social Sciences
The New Walford highlights the best resources to use when undertaking a search for accurate and relevant information, saving you precious time and effort. For those looking for a selective and evaluative reference resource that really delivers on its promise, look no further. In addition to print sources, The New Walford naturally covers an extensive range of e-reference sources such as digital databanks, digital reference services, electronic journal collections, meta-search engines, networked information services, open archives, resource discovery services and websites of premier organizations in both the public and private sectors. But rather than supplying a list of all available known resources as a web search engine might, The New Walford subject specialists have carefully selected and evaluated available resources to provide a definitive list of the most appropriate and useful. With an emphasis on quality and sustainability the subject specialists have been careful to assess the differing ways that information is framed and communicated in different subject areas. As a result the resource evaluations in each subject area are prefaced by an introductory overview of the structure of the relevant literature. This ensures that The New Walford is clear, easy-to-use and intuitive. Editorial Board Chair: Ray Lester Peter Clinch; Helen Edwards; Heather Dawson; Susan Tarrant Subject Specialists Wendy Buckle; Patricia Budgen; Peter Chapman; Sheila Corrall; Jonathan Cowley; Heather Dawson; Gillian Dwyer; Tracey Ellis; Gwyneth Price; Lynne Seddon; Angela Upton Compiled by leading subject specialists from internationally renowned organizations, Volume 2 covers 15 broad subject groupings: Social Sciences (generic) Psychology Sociology Social Work & Social Welfare Politics Government Law Finance, Accountancy & Taxation Industries & Utilities Business & Management Education & Learning Sport Media & Communications Information & Library Sciences Tools for Information Professionals.
£249.95